HEARTS and MINDS Complex Set of Intertwined Changes in How Organisations Are Led, Structured and Staffed, and in How People in Them Think, Act and Take Decisions
News organisations have been on a digital transformation journey for two decades. Strategies and business models are now mostly clear, but progress is slow and successful digital pivots an anomaly. Having a strategy is not the same as achieving it: implementation means moving from rational plans to the messy realities of human action, to a AND MINDS HEARTS complex set of intertwined changes in how organisations are led, structured and staffed, and in how people in them think, act and take decisions. HEARTS AND MINDS: Taking the central themes of Leadership, Culture, Gens Y and Z, Diversity, HARNESSING LEADERSHIP, Equity and Inclusion, and New talent, Roles and Structures, this book draws on over a hundred interviews to lay out how internal organisations need to be reshaped. It explores the central challenges, and presents best practice CULTURE, AND TALENT TO approaches for each element, to ensure hearts and minds are truly harnessed to really go digital. REALLY GO DIGITAL Lucy is a brilliant thought leader, and understands the synergies and complexities of LUCY KUENG digital transformation, and specifically what’s at the heart of it all. ANDREW MORSE, EVP AND CHIEF DIGITAL OFFICER, CNN WORLDWIDE Once again, Lucy Kueng gives us deep insight into the most important drivers for the ongoing digital transformation in the newsrooms. The importance of leadership, culture and talent cannot be overestimated, and she combines her own research and practical experience in a brilliant way. It’s a must-read for anyone working in the media industry. SIV JUVIK TVEITNES, EXECUTIVE VICE PRESIDENT, NEWS MEDIA, SCHIBSTED This is not an instruction manual for wannabe leaders.
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