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ANNUAL REPORT JULY 1, 2014–JUNE 30, 2015 © 2015 International Bank for Reconstruction and Development / The World Bank 1818 H Street NW Washington, DC 20433 Telephone: 202-473-1000 Internet: www.worldbank.org This work is a product of the staff of The World Bank with external contributions. The findings, interpreta- tions, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is subject to copyright. 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II • INSPECTION PANEL ANNUAL REPORT 2014–2015 THE INSPECTION PANEL AnnualJULY 1, 2014–JUNE 30, 2015Report Contents 4 Abbreviations and Acronyms 5 Executive Summary 9 Letter of Transmittal 11 Foreword 12 Message from the Panel 14 Panel Description 16 Communications, Outreach, and Knowledge-Sharing 23 Cases with Investigations Undertaken • CASE NO. 81. INDIA: VISHNUGAD PIPALKOTI HYDROELECTRIC PROJECT • CASE NO. 82. ETHIOPIA: PROMOTION OF BASIC SERVICES PROJECT • CASE NO. 84. KENYA: NATURAL RESOURCE MANAGEMENT PROJECT • CASE NO. 87. NEPAL: POWER DEVELOPMENT PROJECT • CASE NO. 97. KENYA: ELECTRICITY EXPANSION PROJECT 35 Cases Using the Pilot Approach • CASE NO. 91. NIGERIA: LAGOS METROPOLITAN DEVELOPMENT AND GOVERNANCE PROJECT • CASE NO. 95. PARAGUAY: SUSTAINABLE AGRICULTURE AND RURAL DEVELOPMENT PROJECT 41 Cases with Pending Decisions • CASE NO. 98. UGANDA: TRANSPORT SECTOR DEVELOPMENT PROJECT • CASE NO. 102. MONGOLIA: MINING INFRASTRUCTURE INVESTMENT SUPPORT PROJECT • CASE NO. 103. KOSOVO: KOSOVO POWER PROJECT 47 Cases Closed • CASE NO. 89. UZBEKISTAN: SECOND RURAL ENTERPRISE SUPPORT PROJECT • CASE NO. 94. ARMENIA: SECOND EDUCATION QUALITY AND RELEVANCE PROJECT 51 Cases Not Registered • CASE NO. 92. SRI LANKA: ROAD SECTOR ASSISTANCE PROJECT • CASE NO. 93. TAJIKISTAN/KYRGYZ REPUBLIC/AFGHANISTAN/PAKISTAN: CENTRAL ASIA AND SOUTH ASIA ELECTRICITY TRANSMISSION AND TRADE PROJECT • CASE NO. 96. KAZAKHSTAN: SOUTH-WEST ROADS PROJECT • CASE NO. 99. INDIA: SECOND TAMIL NADU ROAD PROJECT • CASE NO. 100. HAITI: MINING DIALOGUE TECHNICAL ASSISTANCE • CASE NO. 101. TOGO: INTEGRATED DISASTER AND LAND MANAGEMENT PROJECT 59 Appendixes Appendix I: Panel Member Biographies Appendix II: Graphs on Panel Cases 1. CASES RECEIPT YEAR 2. TYPE OF COMPLAINANTS 3. REGIONAL DISTRIBUTION OF CASES 4. CASES BY THEMATIC ISSUES 5. CASES PROCESSING HISTORY 6. PROJECTS FUNDING SOURCES Appendix III: Map of Geographic Distribution of Cases Appendix IV: Diagram of Case-Processing Steps Appendix V: Inspection Panel Budget Appendix VI: Guidance on Preparing a Complaint Community leader addressing Panel Team in Cherangany Hills, Kenya ABBREVIATIONS AND ACRONYMS ACISPE Asociación de Comunidades Indígenas de MoU Memorandum of Understanding San Pedro NEA Nepal Electricity Authority AfDB African Development Bank NGO Nongovernmental organization BETF Bank-Executed Trust Fund NRMP Natural Resource Management Project BIC Bank Information Center OGP Open Government Partnership CAO Compliance Advisor Ombudsman OP Operating Procedures CDP Commune Development Program OPCS Operations Policy and Country Services CI Conscience International PAD Project Appraisal Document CODE Committee on Development Effectiveness PBS Protection of Basic Services CPS Country Partnership Strategy PDP Power Development Project CSO Civil Society Organization PIU Project Implementation Unit cumecs cubic meters per second PRODERS Paraguay Sustainable Agriculture and Rural ECA Europe and Central Asia Development Project EIA Environmental Impact Assessment PSRSHDP Power Sector Reform and Sustainable Hydropower EIP Education Improvement Project Development Project EQRP 2 Second Education Quality and Relevance Project RESP II Uzbekistan: Second Rural Enterprise Support GEF Global Environment Facility Project IAM Independent Accountability Mechanism RoW Right of way IBRD International Bank for Reconstruction and RPF Resettlement Policy Framework Development SA Social Assessment ICSW International Civil Society Week SAFIS South Africa Forum for International Solidarity IDA International Development Association SFM Sustainable Forestry Management IFC International Finance Corporation SOGIE Sexual Orientation and Gender Identity and IFI International Financial Institution Expression ILO International Labour Organization TPM Third-party Monitoring IPPF Indigenous Peoples Planning Framework UNDP United Nations Development Programme KFS Kenya Forestry Service UNODC United Nations Office on Drugs and Crime LMDGP Lagos Metropolitan Development and Gover- UNOPS United Nations Office for Project Services nance Project VCDP Vulnerable Community Development Plan LPTAP Lignite Power Technical Assistance Project VMG Vulnerable and Marginalized Groups MIGA Multilateral Investment Guarantee Agency VPHEP Vishnugad Pipalkoti Hydroelectric Project MINIS Mining Infrastructure Investment Support Project WBG World Bank Group 4 • INSPECTION PANEL ANNUAL REPORT 2014–2015 Executive Summary The past year (fiscal year 2015) was notable and challenging to the findings clearer, our impact stronger, redress more effective, and Inspection Panel in several ways. There were important changes in institutional learning more robust. the composition of the Panel leadership and staff, and the Panel also The Panel has expanded its communications, outreach, and consolidated productive relations with key stakeholders. There was a knowledge-sharing efforts in keeping with its commitment to trans- significant increase in the number of Complaints received and inves- parency and accountability. There were substantial enhancements tigated, and renewed efforts to disseminate lessons from complex to Panels’ online communications capabilities. First, several new investigations. The Panel also expanded its communications and features were added to the website including an interactive map, outreach efforts through new social media platforms, networking video library, and a redesigned Panel cases search section. Sec- events, and knowledge-sharing sessions. ond, the Panel newsletter was renamed (“Accountability Matters”), In terms of leadership and staffing, Gonzalo Castro de la Mata reformatted (shortened and made more web-based), its publica- was appointed Chairperson on November 1, 2014; he replaced tion frequency increased (from annual to quarterly), and the listserv Eimi Watanabe, who completed her five-year term. Jan Mattsson of recipients doubled in size. Third, the Panel launched a presence joined the Panel as its third member in November 2014, bringing on several new social media platforms—including blogs, Linke- extensive experience with international development at the United dIn, Facebook, and Twitter—which will allow for more effective Nations. We also expanded our staff by welcoming a senior civil so- dissemination of information to its many stakeholders. The Twitter ciety engagement/communications officer to manage our increased account, in particular, will allow the Panel to provide information outreach efforts, and an operations officer to assist in handling the more rapidly to a wide audience on processing of new complaints, heavier workload. timelines for investigations, release of documents, and events. Building on previous years, we continued to consolidate our re- The Panel also increased its efforts to share knowledge and les- lations with external stakeholders such as civil society organizations sons learned from two decades of work and over 100 Complaints (CSOs), other independent accountability mechanisms (IAMs), and covering a wide range of contexts and development issues. This in- with Bank management and staff. Internally, this has involved more cluded holding several policy discussion events during the World frequent contact and exchange of information with Bank colleagues Bank Group/IMF 2014 Annual Meeting and 2015 Spring Meetings at different points of the Panel cycle, thus allowing for clarification of on issues including the suitability of a pilot approach used in Nige- issues of concern and increased support for our investigation find- ria, and the role of compliance mechanisms in protecting the rights ings. At their request, the Panel also provided feedback to the Board of indigenous peoples. The Panel also launched an “Accountabili- on the Bank’s environmental and social safeguards revision process ty Dialogue Series” in order to raise visibility and widen discussion by drawing on lessons from previous cases. of the intrinsic value and benefits of promoting accountability and In terms of operations,