to 31 December 2020. 2020 1January period reporting The extends from FESCO (controlled entities). any directly legalentitieseither orindirectly controlled by “FESCO Transportation Group” shallmean FESCO and termsThe “FESCO Group”, “FESCO”, “Group”, “Company”, Eastern Company Shipping PLC. term the In thisAnnualReport, "FESCO" shallmean Far- confirmed by the Company's Audit Commission. accuracyThe ofdataprovided was Report inthe on July 23, 2021 (Minutes No. 55 dated 2021). July26, General ofShareholders Meeting ofPJSC FESCO was AnnualReport The approved by repeated annual
CONTENTS 6 4 3 Disclaimer ABOUT THEREPORT 80 FINANCIAL OVERVIEW # 77 Environment 72 66 60 Digitalisation 58 Customers 56 52 46 40 26 OPERATING PERFORMANCE # 22 Strategy 20 18 Geography 17 14 11 11 10 FESCO AT AGLANCE # 3 2 1 President the Letter from of Directors Board Chairofthe the Letter from Financial overview Social responsibility Personnel management Bunkering Division Division Shipping Rail Division Division Port Logistics Division and Liner model Business Events date after reporting the 2020in Key developments achievements and Group'sThe performance financial FESCO today FESCO history 110 Appendices FINANCIAL OVERVIEW # # 109 109 108 108 108 CAPITAL MARKETS 103 framework 90 CORPORATE GOVERNANCE 5 4 (accrued) dividends Payout declared ofthe Credit ratings Exchange-traded bonds Share price performance (MOEX) Share capital Control audit and FESCO's governing supervisory and Disclaimer
This Annual Report has been prepared based The Company provides no assurances or on information available to Far-Eastern Shipping guarantees that the results announced in the Company PLC and its controlled entities at the forward-looking statements will be achieved. time of its drafting, including information provided The Company also bears no responsibility for any by third parties. The Company reasonably deems losses which may be incurred by individuals or this information to be complete and reliable as legal entities due to their reliance on the forward- at the date of the Annual Report's publication. looking statements. In each case, such forward- However, it is in no position to claim or guarantee looking statements represent only one of possible that no adjustments, amendments or other scenarios, which shall not be treated as the most changes will be made to the said information probable one. later on. This Annual Report may also include certain forward- looking statements pertaining Other factors which may influence the financial to the business activities, economic performance, and operating performance of the Company, its financial position, economic and operating plans, projects, capital expenditures and other results of the Company, its plans, projects and aspects of their operations may include changes performance expectations, dividend and capital in macroeconomic or market conditions, and expenditure policies, trends in prices, rates, actions taken by the government authorities in volumes of transportation, production and the Russian Federation and other jurisdictions consumption, costs, estimated expenses, growth within the Company's footprint. The provided list prospects, asset life cycles and other similar factors of factors is not exhaustive. or economic forecasts for the industry and the markets. Unless otherwise directly required by the applicable laws of the Russian Federation, the Such words as "forecast", "consider", "anticipate", Company or its representatives, employees and "intend", "plan", "will", "may", "must", "might", advisors do not intend, feel obliged or undertake "estimate", "expect", "seek", "believe", "proceed to amend, change, update or review the forward- from", "continue", "strive", "speculate" and other looking statements based on the new available similar expressions generally indicate a forward- information or any subsequent events. looking statement and are based on the plans, estimates and projects available at the time of This Annual Report may include links to the making such statements. By their nature, forward- Company's website. Such links are provided for a looking statements are subject to inherent reader’s convenience. risks and uncertainties (both general and more specific). Besides, there are certain factors which may influence future operating performance of the Company and cause results to differ materially from predictions, forecasts, projections and other forward-looking statements included in the Report. In view of the above risks, uncertainties and assumptions, the Company warns that the actual results may significantly differ from those featuring, directly or indirectly, in the forward- looking statements which were true only at the time of drafting this Report. ANNUAL REPORT | 20 ABOUT FESCO OPERATING FINANCIAL CORPORATE CAPITAL APPENDICES THE REPORT AT A GLANCE PERFORMANCE OVERVIEW GOVERNANCE MARKETS
Our new executive management team headed by Mutually beneficial partnerships with major Arkady Korosteljov is keen to maintain professional transportation market players is key to long-term Letter from continuity and develop the existing best business success. Therefore, we are glad to see practices, while also bringing in an extra degree of Rosatom as our new strategic partner. the Chair dynamism and renewal to the Company. All of these positive changes coincided with Mr Korosteljov has previously worked at FESCO the 140th anniversary of Far-Eastern Shipping of the Board as Vice President for Commerce and has a solid Company, the Group's core asset. We are very understanding of the industry and the Company. happy that the long and glorious history of one of of Directors Russia’s oldest private companies continues. All of these changes have strengthened our corporate integration. Closer interaction between FESCO is grateful to our partners for trusting and FESCO business units creates synergies as supporting us despite all the difficulties. We would evidenced by the success of the Commercial Port also like to thank our teammates who continued Dear shareholders, of Vladivostok ("PJSC VMTP", "VMTP", the "Port", to provide superior service to our clients while "Vladivostok Port"). Russia’s largest port in terms facing the pandemic-related restrictions and 2020 was a challenging year for all of us. The of container handling, VMTP continues to deliver challenges of the remote work. COVID-19 pandemic caused a global economic exceptional operating and financial results. turmoil of enormous proportions. In the face of this tough external environment, FESCO Despite the economic shocks of 2020, FESCO Transportation Group demonstrated strong carries on with its ambitious strategy to become I am confident that we have a bright resilience and flexibility in adapting to changing an intermodal transportation leader. future ahead of us. circumstances. Since mid-2020, we were in talks with VTB, our Despite a 3.1% decline in Russia’s GDP in 2020, main financial partner, to refinance the Company’s the container market surged by over 10% YoY, debt. I am happy to report that this year, we with FESCO’s revenue and market share growing have successfully completed the negotiations, ahead of the market. We expect even stronger securing a significant interest rate reduction and performance in 2021. decrease in our quarterly payment, making it very comfortable for the Group. This will provide a The revised structure of FESCO’s share capital sufficient liquidity cushion for FESCO. We have also will help guarantee stable development, with the made arrangements for opening credit facilities to newly elected Board of Directors ensuring high- finance our new investment projects. quality strategic management in the interests of all stakeholders.
Andrey SEVERILOV Chair of the Board of Directors
4 5 ANNUAL REPORT | 20 ABOUT FESCO OPERATING FINANCIAL CORPORATE CAPITAL APPENDICES THE REPORT AT A GLANCE PERFORMANCE OVERVIEW GOVERNANCE MARKETS
FESCO ramped up its presence in the intermodal In 2020, the Company invested over RUB 3 bn in transportation market – among other things, fixed assets, including: by offering superior service to its more than • RUB 0.8 bn to remodel berths and terminals at 10,000 customers. Despite the pandemic-related VMTP; restrictions, we managed to reduce lead times for • RUB 1.1 bn to buy or maintain railway assets, containers shipped from the Asia-Pacific region with 90% of capital expenditures paid to to Moscow to less than 25 days, which is twice as purchase or carry out major repairs on wheel quick as via the Suez Canal. sets; • RUB 0.9 bn to renew the Shipping Division’s The Company works continuously to expand its assets, including RUB 0.8 bn to buy two bulk geography. In 2020, we added 45 regular railway carriers. services, bringing their number to a total of 50. • RUB 0.2 bn to boost IT potential for better customer service. In particular, an automated FESCO’s operational excellence is supported by our management system was deployed at the progress in IT, which has been particularly helpful Novosibirsk terminal, while FESCO Integrated during the pandemic. Ongoing is the expansion of Transport embraced an electronic workflow, MY.FESCO, a personal account allowing customers with 70% of customers and 50% of suppliers to order services and track their cargo online. connected. Last year, 62% of all transportation requests were placed through MY.FESCO. In total, the Company We carried on with our strategy to dispose of non- Letter from received 95,000 requests in 2020 vs 69,000 a year core assets, closing the sale of our grain segment earlier, with about 20% of our customers using (Trans-Grain and related assets). The strategy helps the President MY.FESCO. us focus on the most profitable business areas, maintaining our strong competitive position. A drive for deeper integration between FESCO business units, as well as the well-coordinated In today’s challenging economic environment, Dear colleagues, customers, shareholders work of our cross-functional teams, helped achieve we place even more emphasis on improving the greater synergies that resulted in a number of quality of our services, reducing lead times, and and partners, records by VMTP. streamlining our processes for customers.
In 2020, FESCO successfully tackled numerous In 2020, handling volumes reached 11.4 mt, or an We are also well aware of the need to invest in challenges related to the COVID-19 pandemic all-time high of 672 thousand TEU, the best result the professional development of our employees. and the financial shocks that followed. The Group in Russia. VMTP handled 1,654 container trains, To this end, we provide constant training was able to maintain financial stability and even setting a record for the number of trains handled opportunities to our staff and nurture talent by improve most of its key indicators. in a week (41). Daily rail car handling reached 575 working with major universities in regions where units (including 386 unloaded and 189 loaded), we operate. At the end of the year, our net debt / EBITDA ratio with a new all-time high for cars handled in a day stood at 2.8x (excluding the IFRS 16 impact). (852). As part of our revised corporate social responsibility strategy, which was adopted last year, we invest This came as a result of our consistent efforts since We also pressed on with the expansion of our heavily in local communities, primarily focusing 2016 to improve the quality and quantity of our project logistics portfolio, completing a number on our native Primorye Territory. We work to services in key focus areas. Thanks to this work, of complex deliveries for our customers. FESCO promote the development of civil society and FESCO was able to boost its market share in port transported extra heavy equipment for the first socially-oriented non-profit organisations and and terminal services, while the Commercial Port power unit of the Rooppur Nuclear Power Plant encourage our employees to take part in corporate of Vladivostok (VMTP) evolved into Russia’s largest in Bangladesh and the Yerevan Thermal Power volunteering. sea port in terms of container handling, reaching Plant in Armenia(the latter was under construction its historical maximum for this activity. at the time). This was complemented by several On behalf of the entire FESCO team, I would like challenging missions using the Northern Sea to thank our customers, partners, shareholders VMTP’s share in heavyweight container handling Route. and investors for being with us, and look forward in the Russian Far East increased from 44% to an to many more years of effective cooperation and all-time high of 45%. great achievements.
The market share of FESCO’s inland terminals in Novosibirsk and Khabarovsk expanded from 21% and 19% to 22% and 27%, respectively.
Arkady KOROSTELJOV President, Chairman of the Executive Board
6 7 FESCO AT A GLANCE
FESCO history 10 Today FESCO 11 The Group's financial performance 11 Key developments and achievements in 2020 14 Events after the reporting date 17 Geography 18 Business model 20 Strategy 22
#1 ANNUAL REPORT | 20 ABOUT FESCO OPERATING FINANCIAL CORPORATE CAPITAL APPENDICES THE REPORT AT A GLANCE PERFORMANCE OVERVIEW GOVERNANCE MARKETS
FESCO at a glance TODAY FESCO: • services the key transport corridors and export and import routes; FESCO is one of Russia’s largest private • has a global network of branches and repre- transportation and logistics companies with sentative offices, as well as offices in Russia’s key port, railway, and integrated logistics assets. ports in St Petersburg, Novorossiysk, Vladivostok A diversified asset portfolio enables FESCO and Nakhodka; to provide door-to-door solutions and control • is the absolute leader among Russian sea ports all links of the intermodal transportation value in terms of container handling in 2020; chain. • serves 10,000 customers with an average annual NPS of 62%;
FESCO is the leading provider of container • accounts for 34% of railway shipments from transportation services in Russia's Far East the Primorye Territory to the west along the Trans- leveraging international sea routes to/from Asia, Siberian Railway; domestic sea lines and rail network. In addition, • offers 19 regular shipping services, including inter- the Group is the largest port container operator national and domestic services; of Russia's Far East. • provides 50 regular railway services, including the transportation of temperature sensitive cargoes; FESCO owns the Commercial Port of Vladivostok with an annual throughput capacity of 8 mt • has a unique expertise in handling heavyweight and oversize cargo, with over 100 such shipments of general cargoes and oil products, 100,000 cars completed in 2020; and wheeled vehicles, and 723 thousand TEU of containerised cargoes. • employs nearly 5,000 people worldwide.
FESCO operates 8,000 units of rolling stock and is among Russia’s top 10 private railway operators providing transportation services under the Transgarant and Russkaya Troyka brands. The Group has 47,000 dry and 2,000 refrigerated containers for intermodal transportation by FESCO Integrated Transport ("FIT") and Dalreftrans. Dobroflot’s history is closely linked to that Company that became a globally renowned Soviet THE GROUP'S FINANCIAL of the country. In 1883, its steamships began brand. FESCO maintains its own truck fleet and inland transporting settlers to the Far East under a state PERFORMANCE terminals in Novosibirsk, Khabarovsk and Tomsk agreement. In 1891, Dobroflot became the main During the Great Patriotic War, FESCO fleet with a total annual throughput capacity of 169,000 cargo carrier serving the Trans-Siberian Railway accounted for almost half of the vital cargo Revenue, RUB mln TEU. under construction. 1911 became a milestone deliveries sent to the USSR as part of the military 43,746 for the Company as the Kolyma steamship aid. FESCO runs a fleet of 18 transport vessels servicing travelling from Vladivostok reached the Kolyma 56,993 primarily the Group's own sea lines. estuary, marking the launch of the sea route In 1967 the Company got its international name – 56,673 to the Eastern Arctic. During World War I, Far Eastern Shipping Company – and the FESCO FESCO HISTORY Dobroflot shipped millions of tonnes of cargo logo. 62,168 +10 % to the Far East. In early 1990s FESCO underwent economic EBITDA1, RUB mln In 2020, FESCO PLC, the Group's head company, In 1924, a single shipping company Sovtorgflot reforms just like the rest of the country. 7,802 celebrated its 140th anniversary. FESCO history was created, with Dobroflot’s office in Vladivostok On 15 February 1991, it was registered as began on 25 April 1880, when a representative becoming its division. In 1934, Vladivostok Arctic a state enterprise Far Eastern Shipping 10,572 office of the Russian Volunteer Fleet (Dobroflot) Shipping Company was established, while 1935 Company (SE FESCO). On 23 September 1992, 12,231 was founded in Vladivostok. That same day, saw the foundation of Far Eastern Shipping the FESCO Employee’s Conference sanctioned the Moscow ship heading from Odessa entered the transformation into a joint stock company. 12,293 +1 % the Golden Horn Bay, thus giving a start to regular cargo and passenger voyages between the European part of Russia and its Far East. EBITDA margin, %