Reliability First, About Us, 2008

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About Us Page 1 of 1 Meetings | Careers | Contact Us | Site Map Home About Us Newsroom CIP Compliance Reliability Standards ERO Transition About Us About ReliabilityFirst z About Us Home ReliabilityFirst is a not-for-profit company incorporated in the State of Delaware, which began operations z Board of Directors on January 1, 2006. ReliabilityFirst's mission is to preserve and enhance electric service reliability and security for the interconnected electric systems within the ReliabilityFirst geographic area. z Membership z Our Location On July 20, 2006, the North American Electric Reliability Corporation (NERC) was certified as the Electric z Staff Contact Info Reliability Organization (ERO) in the United States, pursuant to Section 215 of the Federal Power Act of z Staff Organizational Chart 2005. Included in this certification was a provision for the ERO to delegate authority for the purpose of z Links proposing and enforcing reliability standards by entering into delegation agreements with regional entities. z Territory ReliabilityFirst is one of the eight approved Regional Entities in North America, under the North American z Policies and Committee Charters Electric Reliability Corporation (NERC). z 2009 Business Plan and Budget Headquartered in Fairlawn, Ohio, ReliabilityFirst's primary responsibilities include developing reliability z 2008 Business Plan and Budget standards and monitoring compliance to those reliability standards for all owners, operators and users of z 2007 Audit Report the bulk electric system and providing seasonal and long-term assessments of bulk electric system reliability within the Region. ReliabilityFirst Member companies operate in thirteen states including the District of Columbia. ReliabilityFirst Organizational Chart Home > About Us ReliabilityFirst Corporation 320 Springside Drive, Suite 300, Akron, OH 44333 Phone: 330.456.2488 - General Fax: 330.456.3648 Compliance Fax: 330.456.5408 - HR Fax: 330.456.5390 Our Location Copyright ©2008 Website related questions or comments? Mail [email protected] Emergency Contact Information M-F 8am-5pm ET 330.456.2488 After Hours 330.704.0716 http://www.rfirst.org/MiscForms/AboutUs.aspx 1/16/2009.

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MATTERS Inside This Issue CEO MESSAGE
AUGUST 2020 “The secret of change is to focus all your energy not on fighting the old, but on building the new.” -Socrates MIDWEST RELIABILITY MATTERS Inside This Issue CEO MESSAGE 3 CEO Message 6 Corporate Values 8 Compliance Monitoring and Enforcement Program 22 Registration, Certification and Standards 25 Bulk Power System Reliability 26 Tips and Lessons Learned 31 Security Corner 36 MRO Interviews the E-ISAC 43 Strategic Update 45 Industry News and Events Midwest Reliability Matters - August 2020 CEO MESSAGE Leading in Uncertain Times What it means to be fearless MRO has undoubtedly undergone a transformation over the past couple of years. We expanded our footprint and doubled the number of registered entities in our region, increased staff such that more than 50 percent have been with the company two years or less, and made several governance changes, including reworking our organizational group structure and increasing the size of our board (notably 14 of 23 directors joined in 2019 or 2020). On top of all of these changes, we (like many others in the industry) transitioned to fully remote work for much longer than anyone would have predicted as a result of the COVID-19 pandemic. All of these changes have happened in my short tenure as President and CEO. Late June marked my two year anniversary serving in this role, and as I reflect back on all that has happened during this time, I find myself wondering, “What does it mean to be a fearless leader?” In considering this question, I happened upon the website www.leadfearlessly.com, which describes fearless leaders as those that embrace change, influence and motivate others to become more fearless, to be open to change, and to grow and adapt.
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November 5, 2019 Via Electronic Mail Members of Reliabilityfirst Corporation NOTICE: ANNUAL MEETING of MEMBERS to BE HELD NOVEMB
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