Members Information Pack Rewarding Sales

Members information pack rewarding sales

Catalyst is Crystal Ball’s sales incentive scheme which aims to directly reward sales staff who secure new business for Crystal Ball. Every new connection you make will earn Catalyst points that are then converted into high street shopping and holiday vouchers for you to spend. Our points scheme is easy to understand and the values involved will not disappoint. In addition, our scheme is HMRC approved and Crystal Ball will PAY YOUR BASIC RATE OF INCOME TAX AND NI COSTS against the full value of the rewards received! This is simply an unmissable opportunity for you to generate additional commission, with the flexibility to spend it how you want.

HOW CATALYST WORKS

1. Register on-line at www.crystalball.tv/catalyst. 2. You will be issued with a welcome notification and provided with a Catalyst membership number and information pack. 3. Points will be awarded against new business wins after the connections have been completed and any necessary deposits by the customer have been paid.. 4. Points can be redeemed for rewards during the redemption date as following: 7-11 April 2014 1-11 July 2014 Terms and conditions apply (see page 7 for full details). 6. Rewards vouchers will be despatched within 7- 14 days following the redemption date.

For full details, including terms and conditions, visit www.crystalball.tv/catalyst

Catalyst points

Catalyst points (table opposite) are only awarded when all the following criteria has been met:

 New business is closed (won)

 All new connections have been completed

 All initial payments have been paid by the customer

Catalyst points can be converted into the following rewards:

High Street Shopping & Experience Days

Achieve 100 Catalyst points or more and you can choose to shop in-store or at selected on-line retailers, with 85 outlets to choose from! Or, if you are looking for that thrill of a lifetime, why not claim your rewards and opt for an experience day you’ll never forget!

Shorts breaks & holidays

Redeem your Catalyst points and give yourself a well-earned rest. Whether it’s a short break in the city, or a holiday in the Caribbean, Catalyst could take you to places you’ve never been before.

Catalyst holiday rewards

Catalyst points can be redeemed into holiday rewards in two ways:

Thomas Cook Vouchers These vouchers are issued in denominations of £10, £50 & £100, and can be used at all Thomas Cook stores, by phone with Thomas Cook Direct, and online at thomascook.com. They can be used on any* travel product in the Thomas Cook range including fantastic holidays at thousands of destinations around the world, flights, hotels, cruises and much more! With no expiry date, these vouchers also give you the freedom of when to go on that perfect getaway.

*Cannot be used on Foreign Exchange or traveller cheques

Love2travel A sample of the 200 tour operators available You can redeem your points for a Love2travel gift through Love2travel: card, which offers a choice of over 200 tour operators, 300 airlines, and 200,000 hotels around First Choice Holidays - Your next holiday the world via the Park Travel Group. could be your best ever when booked with Other benefits include: First Choice. Family holiday specialists with a massive choice from a huge range of Sun, Ski  ATOL bonded travel agency with complete and Last minute holiday deals covering protection thousands of destinations around the globe.  Full customer service back-up from travel experts Thomson Holidays - Thomson offers a wide range of holidays to suit you. Choose To use your Love2travel holiday gift card simply from package holidays, luxury cruises, City telephone Park Travel on 0845 077 4444, and breaks, Villa hire, family holiday deals and last their professional and experienced travel team minute offers. will tailor-make a holiday to suit your requirements. Virgin Holidays - The market leader for holidays to the Caribbean and the US, Virgin PLEASE NOTE: Holidays has been offering travellers the best

Love2travel gift cards can be used as full or part payment. Additional experiences for the past 20 years. You can payments can be made using all major debit and credit cards. also choose to travel to the Far East, Tour operators website costings may differ from travel agents and offer on- Australia, Canada, South Africa and many line discounts which may not apply. other far and away worldwide holiday Certain Tour Operators and Airlines may offer nett rates and will incur a destinations. booking Fee.

Some Tour Operators may offer products and services which are only available direct. For a full list of Love2travel tour operators, visit: www.crystalball.tv/catalyst E & OE. All details correct at the time of printing. © Crystal Ball Ltd January 2014. 4

Catalyst reward voucher options

Spending flexibility for your rewards both in-store and on-line!

Alton Towers* Homebase Semichem Amazon Gift Cards American Golf House of Fraser Shoe Zone Arcadia Gift Vouchers Argos Iceland Silverstone Rally School Argos Gift Cards Babies 'R' Us Jane Norman Sporting Pro Austin Reed Vouchers Baker & Spice Internacionale Stead & Simpson B&Q Gift Cards Barratts Laithwaites Store Twenty One Champneys E-codes Beaverbrooks Lakeland Leather Superdrug Debenhams Vouchers Bella Italia LEGOLAND/LEGOLAND Discovery Ten Pin Dixons Stores Group Vouchers Centre* Bensons for Beds The Gourmet Society Goldsmiths E-codes Leslie Davis Bhs* The Linen Warehouse Hamleys E-codes Lightwater Valley* Blackpool Pleasure Beach The Original Factory Shop Harvey Nichols Gift Vouchers Littlewoods Clearance Blue Inc The Perfume Shop iTunes E-codes London Bridge Experience Bonmarche Thomas Land John Lewis Vouchers London Tombs Boots THORPE PARK* Lakeland Gift Vouchers Madame Tussauds* Boots Opticians TJ Hughes Leisure Vouchers Mappin & Webb Boux Avenue Toys 'R' Us M&S Gift Vouchers Marriott Hotels* Brantano Walmsley's National Garden Gift Vouchers Matalan Brean Leisure Park Warehouse New Look E-codes Mothercare Brittania Hotels Warwick Castle* Pizza Hut Gift Cards New Look Cafe Rouge Watches of Switzerland Pub Tokens Oasis Champneys Waterstone's Red Letter Days E-codes Officers Club Chessington World of Adventures* WH Smith Schuh Gift Cards Optical Express Debenhams Wilkinson Spa Finder Gift Vouchers Patisserie Valerie Denby Wookey Hole Caves* Sports Direct Gift Cards Peacocks Drayton Manor* Yorkshire Linen Co. Starbucks Gift Cards Petroleum Druckers Vienna Patisserie £-Stretcher Tenpin Gift Vouchers Planet Hollywood* DW Sports Fitness Theatre Tokens Pontins Early Learning Centre * restrictions apply, please Thomas Cook Vouchers Principles* see Catalyst voucher notes Eason for more details. Toni & Guy Gift Cards Red Letter Days Edinburgh Wooden Mill Toys R Us Gift Cards River Island Ernest Jones Robert Dyas Euronics* Ryman Stationery Faith* Segkind - Segway Experience Days Fraser Hart Select Goldsmiths

Greenwoods

Gulliver’s Theme Parks H.Samuel Halfords* Hard Rock Cafe

This list of Love2shop & Love2choose voucher/gift card options is correct at time of print, however, this list may change without prior notice. Visit www.crystalball.tv/catalyst for latest details.

E & OE. All details correct at the time of printing. © Crystal Ball Ltd January 2014. 5

Catalyst voucher notes

PLEASE NOTE: Love2shop - The high street gift voucher cannot be used towards payment of store cards and accounts, nor to purchase gift vouchers within stores.

The Alton Towers Resort - can be used against walk up admission only; it cannot be used as part of any short break package deals; it cannot be used for entry to the waterpark; it cannot be used at any shop within the park.

Bhs - cannot be used for cafe purchases.

Chessington World of Adventures - can be used against walk up admission only; it cannot be used as part of any short break package deals; it cannot be used at any shop within the park; it cannot be used for admission to the waterpark.

Drayton Manor - can be used against walk up admission only

Euronics - cannot be used for the purchase of IT products, Apple products, managers specials, periodic sale items, ex-display stock and clearance stock.

Faith - can be found as concessions in Debenhams stores.

Halfords - excludes Autocentres.

Iceland - not accepted at Iceland Guernsey and Jersey.

LEGOLAND/LEGOLAND Discovery Centre - can be used against walk up admission only; it cannot be used as part of any short break package deals; it cannot be used at any shop within the park.

Lightwater Valley - can only be used for a days entrance fee.

Madame Tussauds - can be used against walk up admission only; it cannot be used as part of any short break package deals; it cannot be used at any shop within the attraction.

Marriott Hotels - accepted at UK hotels only.

Planet Hollywood - London only.

Principles - all Principles outlets can be found as concessions in Debenhams stores.

Thorpe Park - can be used against walk up admission only.

Warwick Castle - can be used against walk up admission only; it cannot be used as part of any short break package deals; it cannot be used at any shop within the attraction.

Waterstones - will not accept the Love2shop voucher for the purchasing of Kindles.

Wookey Hole Caves - can only be used for a days entrance fee.

Catalyst terms and conditions

 The Catalyst Incentive Scheme is only open to  Points can only be claimed if a Member is Crystal Ball Elite and Advance Certified Partners in employed by the Elite or Advance Certified Partner the United Kingdom. at the time of redemption.

 The Catalyst Incentive Scheme is only available to  Each Catalyst point has a value of 50p, excluding registered sales staff (Members) who are basic rate income tax and national insurance employed by an Elite or Advance Certified Partner. contributions.

 The Catalyst Incentive Scheme runs from  There are no cash alternatives available with the 09:00GMT on 2 January 2014 up to 23:59GMT on Catalyst incentive scheme. 30 June 2014.  Members opt in to receive regular Catalyst  The Catalyst Incentive Scheme points are only communications. available on all Crystal Ball products listed within the points table.  A minimum value of 100 Catalyst Points must be achieved before Participants can make any  The Catalyst Incentive Scheme cannot be redemption. combined with any other CBCP offers or rebates.  Points redemption dates are as follows:  Points awarded will be reduced accordingly against 7-11 April 2014 any discounted pricing. 1-11 July 2014

 Members must register on-line and be approved  All outstanding Catalyst points must be claimed by by Crystal Ball to participate in the Catalyst 23:59 GMT 11 July 2014. Claims received after this Incentive Scheme and to receive points. date will not be processed and Member’s will lose their points.  Participation in the Catalyst Incentive Scheme constitutes full and unconditional acceptance of  All vouchers will be despatched directly to the these terms and conditions. Member 7-14 days following the redemption date.

 The Catalyst Incentive Scheme is approved by  Crystal Ball reserves the right to terminate a HMRC. Member’s involvement with the Catalyst Incentive Scheme if deemed appropriate for any reason.  Crystal Ball will pay the basic rate of income tax, and national insurance contributions for Members  Crystal Ball Ltd reserves the right to amend, against the full value of all redemptions. modify, cancel or withdraw the Catalyst Incentive Scheme at any time without notice.  Upon written request, Crystal Ball will provide to Members full details of all rewards received and  In the unlikely event of any dispute, the decision of the HMRC certificate for the Catalyst Incentive Crystal Ball Ltd shall be final. Scheme.  Please contact the Marketing department at  Crystal Ball is obliged to inform HMRC of any Crystal Ball for any queries relating to the Catalyst individual Member that receives in excess of Incentive scheme—08450 501 501, or email £5,000 worth of rewards. Information provided will [email protected] include Member’s name, Member’s employer’s name and address, and the full value of all rewards  All vouchers and gift cards relating to the Catalyst received. Incentive Scheme are supplied by Love2reward, part of the Park Group plc. For further details visit  Catalyst points are only awarded when all the www.love2shop.co.uk following criteria has been met:

- New business is closed (won)

- All new connections have been completed - All initial payments have been made by the customer

 Points are not transferrable between Member’s.

E & OE. All details correct at the time of printing. © Crystal Ball Ltd January 2014. 7 remote workforce management & protection

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