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Consumer Services Mediated Complaints Consumer Services Mediated Complaints Business Name Industry NYPD TOW POUND Tow Truck Company - 124 EMILIANO CONSTRUCTION CORP. Home Improvement Contractor - 100 RAYMOUR & FLANIGAN FURNITURE Furniture Sales - 242 J & R IMPORTS LTD Secondhand Dealer Auto - 005 ALL BORO HOME REPAIRS INC Home Improvement Contractor - 100 LOVELY HOME FURNITURE Appliances - 244 UNION SUPPLY DIRECT Mailorder Misc - 319 ASHLEY FURNITURE HOME STORE Furniture Sales - 242 KABINET KING USA INC. Home Improvement Contractor - 100 RAYMOUR & FLANIGAN FURNITURE Furniture Sales - 242 TREASURE KICKS LLC Mailorder Misc - 319 Page 1 of 2051 09/30/2021 Consumer Services Mediated Complaints Mediation Start Mediation Close Complaint Type Date Date Misrepresentation - M01 08/21/2020 09/25/2020 Abandoned 01/22/2020 05/20/2020 Damaged Goods - D01 07/23/2021 08/24/2021 Damaged Goods - D01 10/13/2020 12/01/2020 Quality of Work - Q01 08/17/2020 09/16/2020 Misrepresentation - M01 08/13/2021 09/14/2021 Misrepresentation - M01 07/23/2021 08/27/2021 Misrepresentation - M01 06/11/2021 08/12/2021 Non-Delivery of Goods - N01 03/12/2021 04/20/2021 Misrepresentation - M01 02/24/2020 03/30/2020 Misrepresentation - M01 07/23/2021 08/12/2021 Page 2 of 2051 09/30/2021 Consumer Services Mediated Complaints Complaint Result Satisfaction Restitution Referred to Outside - RTO NA 0.00 Advised to Sue - ATS No 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 No Satisfactory Agreement - NSA No 0.00 Unable to Locate Business - ULV NA 0.00 No Consumer Response - NCR NA 0.00 No Business Response - NVR No 0.00 No Consumer Response - NCR NA 0.00 No Satisfactory Agreement - NSA No 0.00 Cash Amount - AMT Yes 500.00 Advised to Sue - ATS No 0.00 Page 3 of 2051 09/30/2021 Consumer Services Mediated Complaints Business Building Business Street 408 12TH AVE 221 E 173RD ST 7248 MORGAN RD 9325 ROCKAWAY BLVD 199 DOUGHTY BLVD 436 ROCKAWAY AVE PO BOX P O BOX 619059 1 ASHLEY WAY 21136 HILLSIDE AVE 7248 MORGAN RD 223 BEDFORD AVE Page 4 of 2051 09/30/2021 Consumer Services Mediated Complaints Building Address Unit Business City NEW YORK 3B BRONX LIVERPOOL OZONE PARK INWOOD BROOKLYN DALLAS ARCADIA QUEENS VLG LIVERPOOL 1108 BROOKLYN Page 5 of 2051 09/30/2021 Consumer Services Mediated Complaints Business State Business Zip NY 10018 NY 10457 NY 13090 NY 11417 NY 11096 NY 11212 TX 75261 WI 54612 NY 11427 NY 13090 NY 11211 Page 6 of 2051 09/30/2021 Consumer Services Mediated Complaints Complainant Zip Longitude Latitude 10017 - 40.7509490873911 73.9708411897157 9 1 85234 10451 - 40.8594809592842 73.9272786386587 55 8 11434 - 40.6810065029715 73.8459653554134 9 8 11434 11212 -73.9119238139906 40.6695176433747 5 12788 10461 - 40.8680896811870 73.8314348812110 6 8 11375 - 40.7242432749824 73.7548088260530 06 6 11206 12929 Page 7 of 2051 09/30/2021 Consumer Services Mediated Complaints QUEENS COLLEGE ATHLETICS Other C-TOWN SUPERMARKET Supermarket - 819 N.Y. CONFIDENTIAL TOWING INC Tow Truck Company - 124 Supermarket - 819 HUANG'S TAEKWONDO SCHOOL Other TEDDY NISSAN, LLC Secondhand Dealer Auto - 005 KID CITY STORE #0026 Retail Store - 820 Home Improvement Contractor - 100 VANCITY PARKING INC Parking Lot - 050 RENT-A-CENTER EAST, INC. Other JENNIFER OPCO Furniture Sales - 242 Page 8 of 2051 09/30/2021 Consumer Services Mediated Complaints Exchange/Refund/Return 07/02/2020 07/14/2020 Exchange Goods/Contract Cancelled - E01 03/05/2021 03/10/2021 Misrepresentation - M01 09/03/2021 09/23/2021 Surcharge/Overcharge - S02 06/02/2020 06/22/2020 06/11/2021 07/19/2021 Damaged Goods - D01 04/23/2021 05/26/2021 Surcharge/Overcharge - S02 09/01/2020 10/15/2020 Non-Delivery of Goods - N01 05/21/2021 06/25/2021 09/03/2021 09/13/2021 Surcharge/Overcharge - S02 12/04/2019 01/10/2020 07/15/2020 08/11/2020 Page 9 of 2051 09/30/2021 Consumer Services Mediated Complaints Resolved and Consumer Satisfied - SPF Yes 0.00 Cash Amount - AMT Yes 8.00 No Satisfactory Agreement - NSA No 0.00 Goods Exchanged - GEX Yes 3.00 Resolved and Consumer Satisfied - SPF Yes 0.00 No Consumer Response - NCR NA 0.00 Cash Amount - AMT Yes 35.00 Goods Received - GDR Yes 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 Advised to Sue - ATS No 0.00 Complaint Invalid - CIN NA 0.00 Page 10 of2051 09/30/2021 Consumer Services Mediated Complaints 6530 KISSENA BLVD 4918 BROADWAY 773 BERGEN ST 3617 PRINCE ST 3660 BOSTON RD 789 BROADWAY 18 DEERHURST RD 5700 TENNYSON PKWY 1995 BROADHOLLOW RD Page 11 of2051 09/30/2021 Consumer Services Mediated Complaints FLUSHING NEW YORK BROOKLYN FLUSHING BRONX BROOKLYN SCARSDALE FL 3 PLANO FARMINGDALE Page 12 of2051 09/30/2021 Consumer Services Mediated Complaints NY 11367 NY 10034 NY 11238 NY 11354 NY 10469 NY 11206 NY 10583 TX 75024 NY 11735 Page 13 of2051 09/30/2021 Consumer Services Mediated Complaints 11434 - 40.7367066682780 73.8147029214339 25 9 10034 - 40.8674315934731 73.9219189542482 5 4 - 40.6557599873394 73.9308020331121 4 11201 - 40.6936053020492 73.9830801499907 6 6 - 40.7618354359814 73.8330105427126 9 11967 - 40.8799861617437 73.8418085881394 3 11212 - 40.6999727921457 73.9405801163524 65 9 11210 11776 11691 - 40.7349158922503 73.8749203968874 14 Page 14 of2051 09/30/2021 Consumer Services Mediated Complaints THE SHERATON NEW YORK TIMES SQUARE Hotel/Motel - 460 THE IRIDIUM Other VERICRED SOLUTIONS LLC Debt Collection Agency - 122 170 ELECTRONICS WORLD USA INC Electronic Store - 001 HOME DEPOT USA INC Misc Non-Food Retail - 817 AJAY CONSTRUCTION INC. Home Improvement Contractor - 100 USTA BILLIE JEAN KING NATIONAL TENNIS CENTER Other ASHLEY FURNITURE HOMESTORE Furniture Sales - 242 FONSECA, REGINALDO Home Improvement Contractor - 100 N.Y. CONFIDENTIAL TOWING INC Tow Truck Company - 124 REUNITED HOME IMPROVEMENTS, INC. Home Improvement Contractor - 100 KEY FOOD STORES CO-OPERATIVE, INC. Supermarket - 819 MOBILESHACK INC Electronic Store - 001 SHAFIQUE, MUHAMMAD Home Improvement Contractor - 100 Page 15 of2051 09/30/2021 Consumer Services Mediated Complaints Misrepresentation - M01 09/25/2020 10/07/2020 Surcharge/Overcharge - S02 12/16/2019 01/14/2020 Misrepresentation - M01 10/20/2020 11/24/2020 Misrepresentation - M01 03/09/2020 04/16/2020 Exchange Goods/Contract Cancelled - E01 07/23/2021 09/09/2021 Quality of Work - Q01 01/08/2020 02/03/2020 Misrepresentation - M01 01/29/2021 02/24/2021 Misrepresentation - M01 01/03/2020 02/21/2020 Quality of Work - Q01 10/02/2020 11/25/2020 07/30/2021 09/17/2021 Quality of Work - Q01 10/16/2020 11/25/2020 05/01/2020 05/05/2020 Surcharge/Overcharge - S02 02/10/2020 03/04/2020 Quality of Work - Q01 07/02/2021 09/07/2021 Page 16 of2051 09/30/2021 Consumer Services Mediated Complaints Advised to Sue - ATS No 0.00 No Satisfactory Agreement - NSA No 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 Unable to Locate Business - ULV NA 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 Consumer Took Action - CTA No 0.00 Credit Card Refund and/or Contract Cancelled - CRC Yes 856.00 Resolved and Consumer Satisfied - SPF Yes 0.00 No Business Response - NVR No 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 Referred to Outside - RTO NA 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 No Business Response - NVR No 0.00 Resolved and Consumer Satisfied - SPF Yes 0.00 Page 17 of2051 09/30/2021 Consumer Services Mediated Complaints 811 7TH AVE 1650 BROADWAY 599 TOPEKA WAY 56A E 170TH ST 2455 PACES FERRY RD SE 10487 128TH ST 1 1 ASHLEY WAY 72 PARK AVE 773 BERGEN ST 1225 FRANKLIN AVE 100 MATAWAN RD 566 FASHION AVE 12511 115TH AVE Page 18 of2051 09/30/2021 Consumer Services Mediated Complaints NEW YORK NEW YORK 700 CASTLE ROCK BRONX ATLANTA SOUTH RICHMOND HILL FLUSHING ARCADIA HARRISON BROOKLYN 325 GARDEN CITY MATAWAN NEW YORK 1 SOUTH OZONE PARK Page 19 of2051 09/30/2021 Consumer Services Mediated Complaints NY 10019 NY 10019 CO 80109 NY 10452 GA 30339 NY 11419 NY 11368 WI 54612 NY 10528 NY 11238 NY 11530 NJ 07747 NY 10018 NY 11420 Page 20 of2051 09/30/2021 Consumer Services Mediated Complaints 3 - 40.7619635400705 73.9836836717281 25 6 10467 10456 11432 -73.7920095367731 40.7054489446931 46 11208 11372 10301 10465 - 40.8155854332034 73.8081971616087 7 7 - 40.6782846929284 73.9627502698266 36 1 10465 11420 - 40.6785715507275 73.8141469964301 1 1 Page 21 of2051 09/30/2021 Consumer Services Mediated Complaints EFRAIN, A CARPIO Employment Agency - 034 NYULMC A GARAGE CORP. Garage - 049 JUPITER LEGEND CORPORATION Travel Agency - 440 TAJAMMAL, SADDAM Home Improvement Contractor - 100 WIRELESS VISION LLC Electronic Store - 001 VENTURE HOME SOLAR, LLC Home Improvement Contractor - 100 FINANCIAL RECOVERY SERVICES, INC. Debt Collection Agency - 122 DITMAS WIRELESS INC Electronic Store - 001 SOME CONSTRUCTION INC. Home Improvement Contractor - 100 M & N JEWELERS CORP Jewelry Store-Retail - 823 JOHNSON, JOHN Home Improvement Contractor - 100 INTEGRATED ASSET MGMT SERVICES, LLC Home Improvement Contractor - 100 VILLA RUSSO Catering Establishment - 075 EXPEDIA, INC. Travel Agency - 440 Page 22 of2051 09/30/2021 Consumer Services Mediated Complaints Non-Delivery of Service - N02 02/18/2020 02/25/2020 Billing Dispute - B02 07/02/2021 08/04/2021 10/20/2020 12/01/2020 Quality of Work - Q01 01/31/2020 03/06/2020 Misrepresentation - M01 01/29/2021 02/18/2021 12/25/2020 02/01/2021 Billing Dispute - B02 10/27/2020 11/10/2020 Breach of Contract - B03 02/26/2021 03/19/2021 Quality of Work - Q01 08/13/2021 09/20/2021 Lost Property - L02 03/13/2020 04/14/2020 Breach of Contract - B03 07/30/2021 08/24/2021 06/12/2020 06/12/2020 Billing Dispute - B02 09/02/2020 09/17/2020 03/12/2021 03/16/2021 Page 23 of2051 09/30/2021
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