A Guide to Organisations That Can Help You Wigtownshire 2015
Total Page:16
File Type:pdf, Size:1020Kb
A guide to organisations that can help you Wigtownshire 2015 Page 1 In Wigtownshire, there are people who can help you with … Who can help … housing and paying rent applying for housing and other benefits Your landlord or housing officer the Benefit Cap and Under Occupancy if you are affected by them - with your housing setting up a new home Furniture projects getting good 2nd hand furniture how to cut your energy bills and make your home warmer by funding insulation and other measures Home Energy Scotland Dumfries and Galloway advice if you are going to court to be evicted for not paying your rent Citizens Advice Service Your landlord or housing officer Your home Homeless Team, Dumfries and Galloway Council support if you are facing eviction or have nowhere to live Shelter Turning Point Scotland applying for benefits you may be entitled to – there are over 50. These include Universal Credit, Jobseekers Allowance, Employment and Support Allowance, Disability Living Allowance, Personal Jobcentre Plus Independence Payment, Attendance Allowance, Pension Credit, benefits for people injured in the Armed Forces and benefits for Carers. HMRC (Her Majesty’s Revenue applying for tax credits and child benefit you may be entitled to and Customs) applying for housing benefits Your benefits the Benefit Cap and Under Occupancy, if you are affected by them - with applying for Discretionary Revenues and Benefits, Housing Payments and looking at other options for financial support Dumfries and Galloway Council and money advice on Council Tax Reduction (previously Council Tax Benefit) applying for money for a one-off emergency (Crisis Grant) Scottish Welfare Fund, applying for help to set up or stay in your home (Community Care Grant) Dumfries and Galloway Council advice about applying for benefits including Tax and Pension Credits advice about applying for “passported” benefits you may be entitled to - from our Council – free school Dumfries and Galloway meals, help with school uniforms, transport concessions, garden maintenance etc.| From the NHS - Citizens Advice Service Healthy Start food and vitamins, free NHS dental treatment, glasses, transport to hospital, etc.| Legal Aid | Independent Learning Accounts Dumfries Welfare Rights letting you know about other ways you might be able to get financial help advice if you are behind with paying your rent or want to manage your money better debt advice and help to manage debts Financial Inclusion and a benefits health check to make sure you are getting everything you should be Assessment Team, Dumfries information about other ways you might get help in a crisis - if you are not eligible for a Crisis or and Galloway Council Community Care Grant Page 2 In Wigtownshire, there are people who can help you with … Who can help … opening a basic bank or building society account to pay in your benefit and pay your bills Basic bank accounts with a advice about setting up monthly direct debits for rent and other bills bank or building society Jobcentre Plus – Budgeting loan applying for a loan at an affordable rate Stranraer Credit Union Basic bank account with a bank Bank or building society accounts, opening a savings account loans and Stranraer Credit Union savings Trading Standards, dealing with an illegal money lender Dumfries and Galloway Council Employability and Skills Service, Dumfries and Galloway Council getting access to a computer IT centres basic training in how to use a computer Jobcentre Plus Computers Libraries, Dumfries and Galloway Council Community Learning and improving your reading, writing or counting Development, Dumfries and Galloway Council Dumfries and Galloway Multi- cultural Association improving your English if it’s not your first language Community Learning and Development, Dumfries and Galloway Council Dumfries and Galloway College accredited training Dumfries and Galloway College Training and Employability and Skills Service, Dumfries and jobs training, learning or volunteering Galloway Council building your confidence Community Learning and form filling, CV writing and learning interview skills Development, Dumfries and getting into work Galloway Council Jobcentre Plus taking a job or increasing the hours you already work, if you are in a job Jobcentre Plus Page 3 In Wigtownshire, there are people who can help you with … Who can help … DGVoice dealing with a physical disability or a hearing or eyesight loss Social Work Services, Dumfries and Galloway Council support If you have been subject to domestic abuse Wigtownshire Women’s Aid Soldiers, Sailors and Airmen’s ex-service personnel issues Families Association (SSAFA) support if you are a child or young person and have a drink, drug, gambling or other addiction problem Issu18 Addaction Dealing with ADS South West Scotland problems support if you are an adult and have a drink, drug, gambling or other addiction problem Apex Criminal Justice, Dumfries and Galloway Council NHS Specialist Drug and Alcohol team Please note this list only has some of the places you can go for help. There are many other organisations that provide a variety of support. Talk to a specialist adviser who will know of other people who may be able to help you. Page 4 In Wigtownshire, here are the contact details for the services who can help you Please note that this is not a full list of all the support that is available. For more information about what is available, please contact any of the agencies shown. Who I am looking for Where they are How I can contact them When they are open 01776 705907 32 Charlotte Street, Stranraer Addaction http://www.addaction.org.uk/default.asp Mon to Fri 9am - 5pm. DG9 7EF Dumfries&[email protected] Alcohol and Drugs 01776 702626 32 Charlotte St, Stranraer Support, South West http://www.adssws.co.uk/ Mon to Fri 9am - 5pm. DG9 7EF Scotland [email protected] 01776 700973 2 Back Rampart, High Street, Apex Scotland http://www.apexscotland.org.uk/ Mon to Fri 9am - 5pm. Stranraer DG9 7LW [email protected] Bank of Scotland, Mon, Tues, Thurs & Fri 9.15am - 4.45pm, Basic bank account: 01988 402386 21 North Main Street, Wed 10am - 4.45pm. Closed for lunch Wigtown http://www.bankofscotland.co.uk/ Wigtown DG8 9HL 12.30pm – 1.30pm. Basic bank account: Bank of Scotland, 2 High Street, 01988 700707 Thur 9.15am – 12.30pm and 1.30pm - Port William Port William DG8 9SL http://www.bankofscotland.co.uk/ 4.45pm. Bank of Scotland, Mon, Tues, Thurs & Fri 9.15am - 4.45pm, 01671 402262 37 Albert Street, Wed 9.30am - 4.45pm. Closed for lunch http://www.bankofscotland.co.uk/ Basic bank account: Newton Stewart DG8 6EF 12.30pm – 1.30pm. Newton Stewart Royal Bank of Scotland, 01671 402061 Mon, Tues, Thurs & Fri 9.15am – 5pm, 40 Victoria Street, http://www.rbs.co.uk/personal.ashx Wed 9.30am – 5pm, Sat 9am – 12.30pm Newton Stewart DG8 6BZ Bank of Scotland, Mon, Tues, Thurs & Fri 9am - 5pm 01776 802521 64-66 George Street, Wednesday 9.30am - 5pm, Sat 9am – http://www.bankofscotland.co.uk/ Stranraer DG9 7JN 1pm. Royal Bank of Scotland, 01776 706262 Mon, Tues, Thurs & Fri 9.15am – 5pm, 15 Bridge Street, Basic bank account: http://www.rbs.co.uk/personal.ashx Wed 9.30am – 5pm, Sat 9am – 3pm. Stranraer DG9 7JA Stranraer Santander, 30 George St, 0845 765 4321 Mon – Fri 9am – 5pm, Sat 9am – Stranraer DG9 7RL http://www.santander.co.uk/ 12.30pm. Mon, Tues 9:30am – 4pm, Wed 10am – TSB Bank, 21 Castle Street, 01776 299 998 4pm, Thurs 9.30am – 5.30pm, Fri Stranraer DG9 7RR http://www.tsb.co.uk/ 9.30am – 5pm. 01776 707440 Stranraer Library, [email protected] 2-10 North Strand Street, Tues – Thur 9am – 3pm. [email protected] Community Learning & Stranraer DG9 7LD Development South Machars Community 01988 500364 / 5 Centre, Castlehill, Mon – Thur 9am – 5pm. [email protected] Whithorn DG8 8PN Douglas Ewart High School, 01671 404756 Community Learning & Corsbie Road, [email protected] Mon – Thur 9am – 5pm. Development Newton Stewart DG8 6JQ Page 5 Who I am looking for Where they are How I can contact them When they are open Criminal Justice, 39 Lewis Street, 01776 706167 Dumfries and Galloway Mon to Fri 9am - 5pm Stranraer DG9 7AD http://www.dumgal.gov.uk/index.aspx?articleid=2143 Council Millennium Centre, 01776 705645 DG Voice 75 George Street, http://www.dgvoice.co.uk/ Mon to Fri 9am - 5pm Stranraer DG9 7JP [email protected] Mon to Fri 9am – 5pm 23 Lewis Street, and also Mon 5pm – 7pm and Sat Stranraer DG9 7AB 9.30am – 12.30pm. South Machars Community Tues10am – 1pm. Centre, Castlehill, By appointment only. Dumfries and Galloway Whithorn DG8 8PN 0300 303 4321. Telephone advice Mon to Fri 9am -7pm Citizens Advice Machars Action Group, www.dagcas.org st rd 1 & 3 Mon 10am – 12.30pm. Service 26 Main Street, [email protected] By appointment only. Wigtown DG8 9EH Mon 10am – 1.00pm (General), Wed Newton Stewart Library, 11am – 1.00pm (Homelessness), Fri Church Street, 1.00pm – 4.00pm (Debt). Newton Stewart DG8 6ER By appointment only. 01387 734000 Dumfries and Galloway Bankend Road, www.dumgal.ac.uk Monday to Friday 8.45am – 4.30pm College Dumfries DG1 4FD [email protected] Dumfries and Galloway 01387 254624 Old Assembly Close, Multicultural http://www.dgma.org.uk/ Monday to Friday 1pm to 5pm. Irish Street, Dumfries DG1 2NP Association [email protected] Employability and Park Children’s Service Centre, 01776 889472 Skills, Monday to Friday 9am - 5pm Ashwood Drive, Stranraer http://www.dumgal.gov.uk/yourfuture Dumfries and Galloway By appointment only. DG9 7NW [email protected] Council Financial Inclusion and Stranraer Library and Customer 030 33 33 3008 Assessment Team, Service Centre, http://www.dumgal.gov.uk/index.aspx?articleid=1633 Mon to Fri 9am - 5pm.