2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS STRONG TOGETHER MDVA Programs National Recognition MDVA Healthcare Veterans Benefit New Programs Added Veteran Crisis Care Staff Additions Based Fifth Continuum of Care Veterans Adult Day Serve More Minnesota for MDVA Programs Facilities Rated Top through 2019 MN to Enhance Healthcare at the Forefront on Expanding Care (Southeast Minnesota) Center Program Veterans in 2019 & Facilities in the Nation Legislature Work for MDVA Declares End to Veteran Remains Exemplary A Resident alarm reduction In 2019, MDVA saw double Homelessness 19 WAYS IN MDVA's MN CORE program served MVH-Minneapolis hosted the All MDVA Skilled Healthcare Five legislative bills benefiting program and quality assurance LinkVet services to Veterans digit percent increases MDVA's Adult Day Program is program 63% more Minnesota counties in grand opening of the nation's Homes, as well at the Adult Day Veterans were signed into law were both implemented in crisis increased 150% in 2019. in filling open healthcare The collaborative effort among one of only three programs positions that included 2019 over 2018. first on-site dental clinic in Center, received Pinnacle's by Governor Tim Walz in 2019. at the MVH-Fergus Falls Home. MDVA and many public and in the nation. registered nurses, nursing a State Veterans Home. Best in Class ratings for 2019. These included a finance bill to 2019 calls to LinkVet regarding private partners to end Veteran Veterans Application MVH-Minneapolis added a Homeless Registry services assistants/aides, and The Adult Day Center was a A new fund MDVA for 2020-21, a Tax Bill homelessness is enhanced Tracking System specialized cardiovascular increased 200%. pharmacy personnel. 2019 LeadingAge Quality Award for the MN GI Bill Governor Tim Walz and MDVA MDVA Veterans Homes received benefiting disabled Veterans, by the use of a nationally conditioning group to the recipient for their Make Zero was developed in 2019 allowing Commissioner Larry Herke an average 4.85 out of 5.00 in a Judiciary Bill to address recognized, statewide registry "Overall Satisfaction" rehabilitation program. Behavior health issues A newly designated SSAP Harm Possible program. 2019 applicants to now apply online were featured on the CBS This the Pinnacle domestic abuse issues resulting of homeless Veterans. The training team was organized to for benefits, track the progress, Morning national news program rating, far exceeding the national from PTSD, a Jobs Bill to support accounted for 52% of the MDVA PROUDLY SERVED VETERANS The One Program, Two Sites, counseling care provided to assist both CVSO and MDVA staff. goal remains that Minnesota Pinnacle's Best In Class Customer and view benefits awarded. to discuss the success of average set at 4.08. the Helmets to Hard Hats fourth state Three Paths program was Veterans through MN CORE. becomes the Rating was awarded to the Adult Minnesota's Ending Veteran initiative, and a Legacy Bill for MDVA expanded the SOAR team to effectively end Veteran Employers assisted through MDVA Domiciliary program was developed and implemented Day Center for 12 consecutive IN THE 2019 LEGISLATIVE SESSION, MDVA received bi-partisan Homelessness program. three funding programs to to three full-time members to homelessness. awarded the 100% Deficiency at the Domiciliary. Two bills to specifically address months in 2019. MDVA's employment services honor Veteran service. serve MN Veterans statewide. Veterans in crisis passed in the support including an increase in the amount available annually increased more than 200% MDVA's SOAR Program video Free status by the Federal Training programs for 2019 2019 legislative session. One to support the Minnesota CORE Program (Counseling and Case in 2019 over 2018. was honored with a Gold Marcom Department of Veterans Affairs. Established remembrance days award, and the Heroes & History focused on end of life care, provides funds for domestic abuse in Minnesota to recognize POW/ safety, dementia care, Management Outreach, Referral, and Education), a program designed SOAR SSI/SSDI claims Documentary received a Marcom U.S. News & World Report prevention, the other increases Approved MIA Veterans, Veteran Suicide mental health care, infection increased Honorable Mention. named MVH-Luverne and funding for Veteran counseling. to bring essential, community-based services directly to Veterans 4% in 2019. Awareness, American Allies, and prevention, suicide prevention MVH-Silver Bay two of the a day to remember those who 2018 Annual Report Best Nursing Homes. and awareness, as well as and their families across Minnesota. Over $2.4 million Legislative MDVA's nation's served in the Secret War in Laos. and SOT Grants were awarded in Evolving was recognized sustainability. with a Platinum Hermes Centers for Medicare/Medicaid 8th Year Unsafe MDVA IS PARTNERED with the communities of Bemidji, Montevideo 2019 to organizations dedicated One-time funding was awarded An on-site infection control international award. rated MVH-Silver Bay as one of MSP Airport Incidents at Homes to serving Veterans' needs. to improve the program at MVH-Silver Bay and Preston to build three new Veterans Homes. The Minnesota the Top Nursing Homes, and Armed Forces Service Center, was expanded. Lower Than Anticipated More than 2,700 Federal and Preston Cemetery was selected awarded both MVH-Silver Bay and and to recognize Minnesota Legislature allocated state funds in 2018 for all three projects, and 5-Star rating. State claims advocating for as the site for the National MVH-Luverne with a WWI Veterans with an updated For every year since the MDVA is currently awaiting a Federal funding decision. Veterans benefits were Cemetery Administration’s video memorial plaque located in the MNSafe program's inception filed in 2019, and more than documenting the importance of Capitol’s Court of Honor. Partnerships with in 2012, the safety incidents THE MINNESOTA STATE CEMETERY in Preston received 240 hearings were conducted, state cemeteries dedicated to MDVA Skilled Care MDVA Grow in 2019 at the MDVA Veterans Homes representing a 66% increase Veterans and their families. Facilities Operate at have come in lower than the MDVA an Operational Excellence Award from the National Cemetery over 2018. The number of partnership target rate set by MNSafe. Near Capacity MDVA Staff WHERE YOU ALWAYS BELONG Administration. This award followed a National Cemetery Compliance organizations and firms working MDVA Education and Employment Occupancy at the MDVA Skilled Achieve Milestones with MDVA to provide services Review that resulted in a score of 98 percent, recognizing Preston as Division delivered over Satisfaction for MDVA Care Veterans Homes registered and care to Veterans and their $112 million in Federal Programs & Services at 93% to 97% throughout 2019. 100 staff members at families grew by over 20% one of the finest Veterans Cemeteries in the nation. ® GI Bill education funds. at an All Time High MVH-Minneapolis were in 2019. MDVA distributed more than recognized in 2019 for a A dedication ceremony at MDVA's newest State Veterans Cemetery $1.9 million in Minnesota GI Bill MDVA's MN CORE counseling combined 1,000 years of service. Funds for educational use, program received an Significant near Duluth was held in September. Since opening on Veterans Day MVH-Luverne's 25th year and over $1 million in state average 99.5% satisfaction Improvements Made GI Bill Funds anniversary celebration included 2018, the location has already interred 111 Veterans and spouses/ utilized for Veteran rating for 2019. to MDVA Facilities employment purposes. honoring 25 staff members that dependents. have served all 25 years. MDVA Cemeteries received Over 50 facility improvements a 98.9% overall satisfaction were completed in 2019 at WITH A RENEWED COMMITMENT TO SUSTAINABILITY, MDVA has a cost of $44.4 million. Four Adult Day Center assistants rating from the National were honored by LeadingAge for made progress in 2019 on goals regarding energy and water use, work in Veteran safety. Cemetery Administration The implementation of more their for FY19. than a dozen programs solid waste and greenhouse gas reduction, and use of fossil fuels. were Three MDVA healthcare team initiated in 2019 designed to Note this symbol throughout MDVA's 2019 Annual Report, MDVA's Claims program was members received CPR conserve resources, save on recognized by BVA Judges Instructor Certification in 2019. used to highlight the Veterans Homes and departments energy, reduce waste, lower for exceptional preparation, that initiated a new sustainability practice in FY19. the consumption of products, performance, and and advance green space professionalism. practices at MDVA. 4
2019 COMMISSIONER'S LETTER MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019ANNUALREPORT LEADERSHIP STRONG NOTES FROM COMMISSIONER LARRY HERKE “To care for him who shall have borne the battle, and for hiswidow, and and hisorphan.” “Tobattle, care forthe himwhoshallhave borne our accomplishments, Iamalso our accomplishments, progress MinnesotaVeterans. inserving WhileIamproud of Ireflect As on FY19, Ibelieveservice. MDVA ismakinggreat prevention whiledemonstrating excellence inoperations and key Veteran issueslike State locations, andincreasing Cemetery efforts around expansions inourMinnesotaVeterans Homes,andMinnesota Veterans itsworksupporting to further through proposed MDVAI joined at anexciting time, whentheagencyispoised and survivors receive thecare andbenefitsthey have earned. those whohave served Minnesota National Guard. We are both Walz andIare Veterans; 30+years Iserved intheU.S. Army and 2019.BothMinnesotaGovernormy Tim appointmentinJanuary I have astheCommissionerofMDVA hadthehonorto serve since of caringfor Minnesota’s Veterans andtheirfamilies. (MDVA), thesewords still thetradition ringtrueaswecontinue for Veterans. of VeteransAt theMinnesotaDepartment Affairs Americans have embraced ourduty, to care honorandprivilege Veterans andtheirfamilies. Itisourduty, honorandprivilege. MDVA ofMinnesota work wedoinsupport andtheimportant Iinvite you readingBy to learnmore thisAnnualReport, about improve andexpand to ourstate’s ourservices heroes. THESE WORDS THESE SPOKE LINCOLN ABRAHAM SINCE PRESIDENT
in 1865 during his second inauguralin 1865 during his second address, andensuringourVeterans, theirfamilies ending homelessness and suicide ending homelessnessandsuicide committed to continuing to to committed to continuing passionate about serving passionate aboutserving
or COMMISSIONER 87
HEALTHCARE DEPUTY % ADMINISTRATOR FERGUS FALLS MVH ADMINISTRATOR SILVER BAY MVH SERVES ALLHOMES SENIOR DIRECTOR HEALTHCARE ADMINISTRATOR HASTINGS MVH SERVES ALLHOMES DIRECTOR QUALITY SERVES ALLHOMES PHARMACY CENTRAL ADMINISTRATOR MINNEAPOLIS MVH ADMINISTRATOR LUVERNE MVH
23 Resources,Human Safety & Training 57 Veterans Programs & Benefits 6
Chaplains 5 67 OF STAFF Resident Therapies % ADMINISTRATION CHIEF COMMISSIONER 128 Registered 457 Nursing Nurses Assistants & Aides
167 Dietary LEGISLATIVE COMMUNICATIONS & SAFETY CONSTRUCTION PROPERTY TECHNOLOGY INFORMATION SERVICES FINANCIAL AUDIT CONTROLS/ INTERNAL
LEGAL & EQUITY INCLUSION DIVERSITY, 146 RESOURCES HUMAN MaintenanceBuilding &
RelationsPublic9 & Marketing Skilled32 Craft
Administrative73 Support
36 COMMISSIONER Customer Management Nurse Service
7 2019 ANNUAL REPORT Pharmacy15 DEPUTY PROGRAMS & SERVICES% Management26 & Leadership
120 Licensed Practical Physicians Nurses 3
AFFAIRS & MEMORIAL PROGRAMS VETERANS OF DIRECTOR EMPLOYMENT EDUCATION & OF DIRECTOR SERVICES VETERAN OF DIRECTOR Accounting40 LegislativeLegal3 & & Finance
MINNESOTA DEPARTMENT OF VETERANS AFFAIRS Social16 Work
Veterans andtheirfamilies. ofMinnesota theneeds to service workforce isemployed by MDVA of Minnesota’s total government Chief ofStaff 2015.Four since percent Mike asMDVA's hasserved McElhiney of Programs 2014. since andServices Lindsay, MDVA's Commissioner Deputy Healthcare 2016,andBrad since Hughes, overseeing MDVA’s Veterans Commissionersby Douglas Deputy MDVA's Commissionerisassisted Sustainability for thestate ofMN. and Director oftheOffice ofEnterprise asamemberofthemilitary,serving MDVA's staff of1,423 The experience Herke bringsto 18th Commissioner, Herke. Larry of Veterans Affairs its welcomed the MinnesotaDepartment ON JANUARY 7, 2019,
TOGETHER MDVA STAFF includes 30years
5 2019 OVERVIEW STAFF MDVA STRONG HEROES SERVING MINNESOTA VETERANS, their dependents and 2019 AGE VETERAN POPULATION % VETERANS BY MINNESOTA COUNTY • AS OF JUNE 30, 2019 survivors by connecting them with the federal and state care 53 17-24 5,170 Aitkin 1,767 Jackson 706 Ramsey 23,137 and benefits they have earned is the primary mission of the OVER THE AGE Anoka 21,358 Kanabec 1,368 65 25-34 24,054 Red Lake 239 Minnesota Department of Veterans Affairs. It is only through Becker 2,869 Kandiyohi 2,341 AN ESTIMATED 6% of the state's population, Redwood 1,014 an extensive, collaborative partnership that MDVA is able to CAUCASIAN 35-44 25,690 Beltrami 2,959 Kittson 293 Renville 998 or more than 318,000 (as of June 30, 2019) % 45-54 37,775 Benton 2,924 Koochiching 1,100 provide Minnesota Veterans with this outstanding support 93.3 Rice 3,901
RACE Big Stone 410 Lac Qui Parle 558 of America’s heroes, call Minnesota home. 55-64 56,956 system to carry out this mission. From health to housing, AFRICAN Blue Earth 3,642 Lake 1,019 Rock 638 More than half of Minnesota’s Veterans are 65 employment to empathy, funding to friendship, advocacy to AMERICAN 65-74 86,291 Brown 1,753 Lake of the Roseau 1,084 years of age and older. Minnesota's female 3.0% Carlton 2,794 Woods 354 advice – MDVA is here to help every Veteran, with every need. 75-84 52,252 Scott 6,572 Carver 4,510 Le Sueur 1,874 Veterans remain steady, with just a slight HISPANIC/ 85+ 31,516 Sherburne 5,812 Cass 2,896 Lincoln 446
VETERAN LATINO Sibley 842 rise in numbers. Ranked the 23rd state for Chippewa 759 Lyon 1,401 TWO WAYS FOR VETERANS TO ACCESS
2019 1.8% total US Veteran population, nearly 46% of Chisago 3,853 Mahnomen 354 St. Louis 15,384 MDVA PROGRAMS, BENEFITS & SERVICES: Marshall 584 Minnesota Veterans live within the seven- Clay 3,736 Stearns 9,791 AMERICAN Martin 1,500 INDIAN Clearwater 824 Steele 2,338
county Twin Cities area. St. Louis, Stearns, PARTNERS Cook 429 McLeod 2,569 Stevens 505 Contact your LOCAL
% 79,456 Olmsted and Wright counties house the .94 Cottonwood 743 Meeker 1,691 238,605 Swift 627 ASIAN Crow Wing 5,619 Mille Lacs 2,191 next concentration of resident Veterans. Todd 1,831 CVSO OFFICE Dakota 24,496 Morrison 2,646 1 .75% COUNTY VETERANS SERVICE OFFICERS Vietnam-era Veterans continue to account for Dodge 1,289 Mower 2,510 Traverse 290 Minnesota's largest share of wartime Veterans. OTHER Douglas 2,944 Murray 672 Wabasha 1,700 Nicollet 1,869 .21% Faribault 1,113 Wadena 1,155 Contact by PHONE or ONLINE Fillmore 1,379 Nobles 1,066 Waseca 1,224
Freeborn 2,342 Norman 456 2019 MDVA PARTNERSHIPS % Washington 13,910 93 Goodhue 3,536 Olmsted 9,053 MALE LINKVET Watonwan 730 % VETERANS WARTIME PEACETIME VETERANS Grant 467 Otter Tail 4,645 2 1-888-LINKVET • MINNESOTAVETERAN.ORG 7 Hennepin 50,965 Pennington 898 Wilkin 438 FEMALE Houston 1,317 Pine 2,445 Winona 2,724 Hubbard 1,962 Pipestone 608 Wright 7,759 Isanti 2,765 Polk 2,147 Yellow On behalf of every Minnesota Veteran helped this year, Itasca 4,103 Pope 830 Medicine 703 MDVA wishes to express appreciation to each of the valued organizations listed here. -9/11 2019 MINNESOTA VETERANS VETERANS 2019 MINNESOTA 3* Thank you for your partnership in 2019. AS OF JUNE 30, 2019 % % VIETNAM
GULF PRE-9/11 % % WWII % KOREA % PEACETIME 318,06 36 25 GULF POST 14 10 8 3
* We look forward to our continued work together in 2020! TOGETHER 6 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 7 2019 MDVA PROGRAMS & SERVICES2019 9
Food SOAR MOVE MACV Transportation Transportation SERVICES Rent Assistance Utilities Assistance Emergency Shelter Emergency Permanent Housing Transitional Housing Transitional Mortgage Assistance Vacancy Reserve Fund Vacancy Landlord Fund Incentive Housing Service Referrals MDVA PROGRAMS MDVA Landlord Fund Risk Mitigation MN Homeless Veterans Registry MN Homeless Veterans Social Security Disability Claims HOMELESSNESS MN Assistance Council for Veterans Veterans Council for MN Assistance MN Operation for Veteran Empowerment Veteran for MN Operation SSI/SSDI, Outreach, Access, Outreach, SSI/SSDI, Recovery Intensive Housing Case Intensive Management
MINNESOTA DEPARTMENT OF VETERANS AFFAIRS VETERANS OF DEPARTMENT MINNESOTA
SOT VSO Grants Grants VSO CVSO Grants CVSO SERVICES GRANTS Distribute Grant Funds Grant Distribute MDVA PROGRAMS MDVA Network with Organizations Network Grant Application Assistance Application Grant Veteran Service Organizations Veteran County Veterans Service Officers County Veterans Provide Grant Updates & Changes Updates Grant Provide Support Our Troops Grant Program Program Grant Support Our Troops 2019 ANNUAL REPORT REPORT ANNUAL 2019
VPA SAA SERVICES Minnesota GI Bill Deployment Options Veterans GPS LifePlan Veterans VA Compliance Surveys VA Employment Assistance Employment State Approving Agency Approving State Veterans Preference Act Act Preference Veterans Assist in VPA Review Process in VPA Assist Career Resource Referrals Resource Career MDVA PROGRAMS MDVA Employer Program Approval Program Employer EMPLOYMENT OJT/Apprenticeship Referrals OJT/Apprenticeship Military Benefits Employment Provide VPA Guidelines & Updates VPA Provide Veterans Employment Program Program Employment Veterans Employee Training Certification Training Employee
SERVICES Resident Status Minnesota GI Bill Minnesota GI Bill Deployment Options Payment Extensions Payment Scholarship Referrals Scholarship Veterans GPS LifePlan Veterans Institutional Readiness Institutional VA Compliance Surveys VA Transfer Military Credits Transfer MDVA PROGRAMS MDVA Military Benefits Education EDUCATION FAFSA Application Assistance Application FAFSA College Admission Assistance Higher Education Veterans Program Veterans Higher Education
TVSO CVSO CVSO Training SERVICES CLAIMS In-Home Counseling Complete & File Claims Complete Appeal Representation Transportation Services Transportation Schedule Appointments Pre-Hearing Conferences Pre-Hearing Board of Veteran Appeals of Veteran Board Gold Star Family Program Gold Star Family Claims & Field Operations MDVA PROGRAMS MDVA Women Veterans Program Program Women Veterans Help Obtain Military Records Advise on Available Benefits Advise on Available Advise on Available Services Advise on Available Provide Updates on Benefits Updates Provide Assist in Benefit ApplicationsAssist Arrange for Temporary Shelter Temporary for Arrange County Veterans Service Officers County Veterans Tribal Veterans Service Officers Veterans Tribal
Grave Sites Grave Perpetual Care SERVICES Casket Grave Sites Grave Casket Burial Coordination Committal ServicesCommittal Bronze Star Markers Bronze Markers & Headstones Markers Arranging Military Honors Arranging MDVA PROGRAMS MDVA Duluth Veterans Cemetery Duluth Veterans Grave Location Assistance Assistance Location Grave Preston Veterans Cemetery Veterans Preston CEMETERIES Little Falls Veterans Cemetery Cemetery Veterans Little Falls Presidential Memorial Certificates Presidential Cremation– In-Ground/Columbarium
SSAP LinkVet MN CORE MN CORE SERVICES Special Needs Grant Financial Counseling Disaster Relief Grants Disaster Dental Assistance Care Optical Care Assistance Optical Care BENEFITS Minnesota Service CORE Rent & Mortgage Assistance Behavioral Health Counseling Behavioral Referrals to Outside Services to Referrals Phone / Web / Email SupportPhone / Web Cash with Utilities Assistance Referrals to Support to Services Referrals MDVA PROGRAMS MDVA Short-Term Disability Assistance Short-Term Healthcare Premium Assistance Premium Healthcare Veteran One-Time Education Grant Education One-Time Veteran State Soldiers Assistance Program Assistance Soldiers State Annual Dependent Grant Education STRONG
at the Programs & Services & the Programs at
is to serve Minnesota's men men Minnesota's serve is to d of transitional or permanent or d of transitional
OUR MISSION housing, reentry advice, career development, development, advice, career reentry housing, funds, healthcare emergency job training, opportunities– or educational treatments to available all of these crucial services are face the challenges Veterans help alleviate when their service country to ends. 20 Veteran-focused over offers MDVA services.70 than more providing programs, is trying access to benefits When a Veteran When can help. a claim, MDVA or arbitrate arise, and mental health difficulties physical day first a Veteran's From can help. MDVA is MDVA their end of life, to life, civilian back to seehelp through.will them we TOGETHER here... HELP... CAN MDVA LEARN ALL THE WAYS A Veteran in nee A Veteran
Division of the MinnesotaDivision of Department of Affairs Veterans of all branches from Veterans, and women served faithfully who have the armed forces, life, of a Veteran's stage every At our country. necessaryservices ensure is to work MDVA's connect successfully each and to available, are need. they resource every to Veteran SERVICES SERVICES
2019 ANNUAL REPORT 2019 ANNUAL AFFAIRS VETERANS OF DEPARTMENT MINNESOTA
2019 MDVA PROGRAMS & SERVICES & PROGRAMS MDVA 2019
8 10 20192019 MDVA BENEFIT PROGRAMS
BENEFITS MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019ANNUALREPORT $ 2019 SSAP foreclosures, andmore. necessities, jobs,medical for Veterans dealingwithtime-sensitive issues,such asbills, Working closelywithfederal, state partners, andcommunity TOGETHER physical and financial needs. Efficient services physicalEfficient services andfinancialneeds. are available families compassionate resources to helpwithmental, the 2,691,482 MDVA Benefits Team provides MNVeterans andtheir
2019 SSAP STATE SOLDIERS ASSISTANCE PROGRAM FINANCIAL ASSISTANCE TO VETERANS SUBSISTENCE SPECIAL NEEDS DENTAL CARE EDUCATION Dependent35 FUNDING OPTICAL CARE HUD/VASH EDUCATION Veteran DISASTER RELIEF FINANCIALASSISTANCE TOTA L
1,535 1,054 4,169 1,010 2018 515 1 0
7 3
1,773 1,096 1 5,110 ,261 2019 912 45 1 0 6 7
STRONG
$2,691,482 $ $ $ $ $ $ $ $ 117,182 1,257,168 220,362 11,588 21,104 3,000 0 1,061,078
2019 FUNDING
Martin Martin Marshall Mahnomen Lyon Lincoln Sueur Le Woods oftheLake Lake Parle QuiLac Koochiching Kittson Kandiyohi Kanabec Jackson Itasca Isanti Hubbard Houston Hennepin Grant Goodhue Freeborn Fillmore Faribault Douglas Dodge Dakota Crow Wing Cottonwood Cook Clearwater Clay Chisago Chippewa Cass Carver Carlton Brown Blue Earth Big Stone Benton Beltrami Becker Anoka Aitkin July 1,2018to June30,2019 BY COUNTY FIRST-TIME APPLICANTS TOTAL HOUSEHOLDS DISTRIBUTION OFFUNDS and MDVA staff throughout Minnesota. facilitate andexpand SSAP education to CVSOs n n 2019
A SSAP applicantsincreasedby 23%over 2018.
designated training team
NOTED
$93,142 $13,341 $25,848 $15,657 $1,980 $17,497 $0 $3,611 $242 $8,448 $7,350 $6,524 $5,829 $1,669 $3,971 $16,630 $32,236 $4,056 $9,084 $803 $238,090 $0 $29,670 $24,266 $3,319 $14,323 $19,569 $16,368 $86,397 $92,604 $0 $2,684 $61,690 $16,271 $7,406 $25,821 $10,336 $25,211 $28,421 $31,230 $28,763 $16,195 $42,195 $44,921 $29,262
Homes MDVA Veterans Operations MDVA Field Medicine Yellow Wright Winona Wilkin Watonwan Washington Waseca Wadena Wabasha Traverse Todd Swift Stevens Steele Stearns St. Louis Sibley Sherburne Scott Roseau Rock Rice Renville Redwood Lake Red Ramsey Pope Polk Pipestone Pine Pennington Otter Tail Olmsted Norman Nobles Nicollet Murray Mower Morrison Mille Lacs Meeker McLeod
3,800
859 was created to
$7,279 $37,541 $38,994 $330,539 $6,161 $53,559 $17,667 $3,766 $17,851 $37,841 $688 $14,763 $9,176 $4,655 $11,574 $33,981 $13,943 $8,642 $121,838 $159,250 $19,364 $2,800 $0 $32,238 $6,500 $6,135 $0 $162,320 $10,516 $25,770 $5,118 $29,813 $1,588 $52,016 $36,362 $7,449 $4,609 $36,341 $3,231 $45,710 $25,286 $28,657 $24,642 $9,624
from MN. Perham,MNto DetroitLakes, inquiries saw anincrease of15.2% inquiries also up by 200%. Overall, LinkVet 150% over 2018,withhomelessregistry n n 2019 7,734 2019 LINKVET Immediate answers with 2019 2019 REFERRAL 2019 TOPICS 2019 INQUIRIES or viaemail,seven days aweek. MDVA specialist online, by phone, LinkVet. Veterans Connecting to an questions isavailable andneeds at assistance for allVeteran-related USDVA REGIONAL COORDINATOR OTHER CVSO MDVA CRISIS EMPLOYMENT REGISTRYHOMELESS SOAR PROGRAM BURIAL HOMES VETERANS EDUCATION HEALTH/DISABILITY FAMILY NEEDS In crisis callsto LinkVet increased by
ABOUT MDVA CALLS WITHOUTMERIT EMAIL INQUIRIES OUTBOUND CALLS WEB ONLINECHATS CALLS RECEIVED LinkVet's was callcenter relocated NOTED
LINKVET
S VETERANS SERVEDVETERANS one- AT MDVA 3,093 2,804 1,096 1,502 2,508 3,798 on-one 625 267 788 916 358 412 332 257 197 185 315 147 177 75
Other information here Providing family,counseling health,financialandhousing to mental Veterans andtheir family members statewide. 2019 SPOUSES PEACETIME VIETNAM OEF/OIF GULF KOREA KOSOVO WWII ERA 80 ANDUP 70-79 60-69 50-59 40-49 20-39 0-19 AGE CHILDREN VETERANS WHOWESERVED TOTAL HOURSOFCARE TOTAL ASSISTED HOUSING COUNSELING FAMILY COUNSELING FINANCIAL COUNSELING INDIVIDUAL COUNSELING BEHAVIORAL HEALTH ACCESSING MN CORE SERVICESACCESSING MNCORE CARE MINNESOTA COUNTIES INCREASE
62.7 MN CORE
OVER 2018 %
25.8% 10.6% 22.9% 22.9% 67.2% 27.9% 14.9% 19.7% 21.5% 13.2% 10.1% MINNESOTA SERVICE PROGRAM CORE 41.1% 9.9% 9.9% 1.8% 1.5% 1.5% 7,811 .5% 659 374 374 197 197 87 49 TOTAL FUNDS COLLECTED 16 FOR MN CORE SERVICESFOR MNCORE
INCREASE 7.4 those seeking assistance.those seeking Operation for accounted Iraqi 41% Freedom of the combat locations(OIF) for and theirfamilies. services.crucial counseling gap andensure that Veterans allMinnesota andtheirfamilies have to access funding.These dollars$250,000 inMNCORE are to help fill the funding needed n n 2019 OVER 2018 % Faribault, Fergus F MN CORE isofferedMN CORE to Veterans andtheirfamilies inpartnership with Brainerd, Duluth, Detroit Lakes, Sauk Centre,Sauk St.Cloud,Paul, PARTNERSHIP Eighty percentEighty assisted ofclientsMNCORE in2019were 99.5 Waconia, Waseca, andWillmar. The 2019Legislative Sessionwas successful inattaining anadditional $
HELPFUL NOTED SERVICES in 17locations: Alexandria, Maple Grove, Minneapolis, WERE 117,000 Moorhead, Rochester, Offices are available
% A DECREASE FROM 43%IN2018 A DECREASEFROM 2019 MN CORE TOTAL2019 MNCORE FUNDSCOLLECTED 2019 MN CORE SATISFACTION2019 MNCORE RATINGS
Operation in Afghanistan Enduring Freedom (OEF) and alls, Mankato, 27.0 MN CORE CLIENTSMN CORE WITH INSURANCE 99.0 RESPECT TREATED % WITH ■ ■ ■
% ■ ■ ■ ■ ■ ■ ■ ■ OF ALLSERVICES ■ ■ ■ BEHAVIORAL HEALTH ■ 51.7 ACCOUNTS FOR 99.6 ■ wartime Veterans ■ AGAIN WOULD USE % 2019 ANNUAL REPORT
IN 2019 % SATISFACTION RATINGS rn 1 41 Hennepin 3 Grant 2 1 Goodhue Freeborn 6 Fillmore 8 5 Faribault 7 Douglas Dodge 33 Dakota 1 Crow Wing 16 Cottonwood 1 Cook 4 Clay 1 9 Chisago 7 Chippewa Cass 15 14 Carver Carlton 34 Brown 22 11 Blue Earth 11 Benton 6 Becker Anoka Aitkin INCREASED OVERALL AVERAGE
RECOMMEND
WHERE WESERVED 100 TO OTHERS 3.5 WOULD OVER 2018 % % MINNESOTA DEPARTMENT OF VETERANS AFFAIRS oe 3 1 4 Pope Polk 17 Pine 18 Otter Tail 26 1 Olmsted Nicollet 10 Mower 11 1 Morrison 4 Mille Lacs 1 Meeker 3 Martin 1 McLeod Lyon 2 10 Lincoln Sueur Le Lake 1 1 QuiParle Lac 7 Koochiching 3 Kandiyohi 1 14 Kanabec 5 Jackson 2 Itasca Isanti Hubbard
“ need assistance.need thatI encounter may personnelmilitary I suggest thisto any of thetunnel. CORE PROGRAM CORE MINNESOTA VETERAN thelighta see andout ofabadplace metransitionThis helped Great program!
t theend rgt 13 3 3 Wright Winona 7 Wilkin 6 Watonwan 5 Washington 1 Waseca 3 8 Wadena 3 Traverse Todd 1 2 Swift Stevens 79 4 Steele Stearns 1 Sibley Sherburne 25 46 1 Scott 5 St. Louis 1 Rock Rice 7 Renville 25 Redwood Ramsey
11 2019 MDVA BENEFIT PROGRAMS BENEFIT MDVA 2019 12 20192019 CEMETERIES & MEMORIALS
CEMETERIES MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019ANNUALREPORT a memorable, lasting tribute. andsacrifice to ournation through service to assure every Veteran ishonored for their the JointChiefs ofStaff, MDVA’s missionis loved onewas aPrivate ortheChairmanof Veterans andtheirfamilies. Whetheryour of excellence for burialsandmemorialsfor MDVA citedasthenation's hasbeen model TOGETHER TOTAL BURIALS OVER FY18 PRESTON CEMETERY INCREASE 17 %
OF LAID TOOF LAID RESTWERE 36 STRONG % DEPENDENTS HIGHERTHANFY18 30 %
ANDMEMORIALS ESTABLISHED VETERANS TO 2019 LAID REST ACRES Memorial Walkway Parking Outdoor Area Assembly Maintenance Building Honor Guard Lounge Indoor Committal Shelter Outdoor Committal Shelter Columbarium Administration Building FACILITIES TOTAL SINCEESTABLISHED IN MEMORY MARKERS CREMATIONSIN-GROUND COLUMBARIUM CASKET BURIALS DEPENDENTS
LITTLE FALLSLITTLE CEMETERY 39 350 6 238 52 145 13 183 533 7,621 459 1994 ■ ■ ■ ■ ■ ■ ■ ■ 7 ■ 39.5 INCREASE INCOLUMBARIUM PRESTON CEMETERY 169 104 132 111 105 91 8 38 43 26 19 27 20 2015 2018 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
25.9 INCREASE IN LAID TOINCREASE INLAID REST CEMETERY DULUTH 111 2 47 ■ ■ ■ ■ ■ ■ ■ ■ Veterans Cemetery
REDWOOD COUNTY Continued FY19 Development 4 th State th State 8,191 16 337 226 182 230 546 776 OVER 2018 OVER 2018 2019 HONORED % % held onVeterans 2018. Day was withthefirst completed, burial MDVA's gasoline-powered equipment. when compared to emissions noise and reduction in resulting ina the Little Falls Veterans Cemetery, was tested andimplementedat continue tocontinue move forward. County inRedwood Cemetery MDVA's State Veterans fourth n n n 2019 2018 SURVEY OFSATISFACTION CEMETERY APPEARANCE RECOMMEND TORECOMMEND OTHERS Construction and staffing for Battery-powered lawnequipment Plans to designandconstruct OVERALL EXPERIENCE STAFF PROFESSIONAL QUALITY OFSERVICE ADMINISTRATION (NCA)
NATIONAL CEMETERY NOTED new Cemetery inDuluth newCemetery SATISFIED WITH 98.9 98.9 98.5 98.2 99.3 EXCELLENT EXCELLENT
WOULD RATED
% % % % %
Minnesota women Minnesota whoserved. the awareness ofavailable andeligibilitycriteria benefits,services, for the and benefits, opportunities resources. Outreach programs improve Veterans to federal assistance access andequitable andstate hero by working with and supporting the needs of their families. oftheirfamilies. theneeds with andsupporting working by hero GOLD STAR FAMILY WOMENPROGRAM VETERANS 2019 “ CVSO OFFICEHOURS HOURS EVENT LOCATION VISIT OFFICE VISIT PHONE MAIL 2019 2017 2019 2019 VA CONDUCTED HEARINGS APPEAL 2018 That's why Idowhat Ido... satisfaction isbeyond compare. his loved one's life for good.That about achangeinVeteran and lives, butactuallyhelpbring change lives, orhopewechange change lives, notjust say we But otherdays weare ableto environment getsintheway. ortheworkthey need, aren't ableto gettheevidence (specifically when)Veter(specifically difficult, sometimesfrustrating, REPRESENTATIVE MDVA SENIORCLAIMS Some
PROGRAMS ACTIVITIES 52 HEARINGS 240
days thisjobcanbe 145
10,461 17,540 ST. PAUL 1,930 INCREASE 334 65.5 – – OFFICES OFFICES
OVER 2018 This program honors ofevery thelegacy fallen Minnesota 2,474 2,139 ans FARGO % 425 27 – –
13,539 STATE FEDERAL 2019 5,778 1,971 4,795 3,126
686 MDVA MDVA 725 Offers women –
IN THEFIELD
2019 PARTNERSHIPS CLAIMS 1,866 programs, trained, inallavailable knowledgeable TVSO CVSO Service OfficersService to them. and federal benefits available to learnaboutany ofthestate resource for Veterans seeking MN Native AmericanNations. government organizations, and the TVSO works inpartnership withother federal benefits available to them. to learnaboutany ofthestate and Native AmericanVeterans seeking Officers to theappropriate resource. Minnesota’s Veteran population MDVA 3,534 748 334 202 TVS TVS O 319 – – –
T ribal Veterans Service ribal Veterans Service
and able to connect and ableto connect are akey resource for CVSO staff are MDVA- 909 County Veterans TVSO TVSO CVSO – – – – are akey 7,7 10,276 30,756 686 1,405 19,679
TOTAL 536 2,775 TOTAL FEDERAL CLAIMS FEDERAL 49 12.8 INCREASE OVER 2018
ALL FY19 hearings. professionalism and performance, for community. within theoffice and CVSO new AMAguidelines n n n 2019 community. families andtheCVSO when working withVeterans, standardscustomer service $ 2019 FEDERAL COMPENSATION2019 FEDERAL % exceptional preparation, Recognized by BVARecognized Judges Maintained Successfully implemented .3 BILLION 1.138 2019 ANNUAL REPORT
TOGETHER Gold StarFamilies, Gold for specific Veteran that includeWomen needs Veterans, advocate unit that travels throughout Claimsprograms Minnesota. also St. Paul andFargo, andthrough MDVA’s FieldOperations, amobile state andfederal are benefits.Services offered at MDVA offices in for Veterans claimassistance andtheirdependentsseeking with The MDVA ClaimsTeam servesliaison andpersonal asa advocate NOTED CLAIMS FEDERAL CLAIMS FEDERAL FEDERAL CLAIMS FEDERAL 10.5 13.9 INCREASE INCREASE OVER 2018 OVER 2018 TVSO MDVA high-level high-level during during % %
and the and submittals. calls, walk-ins, and claim America, includinghandling to VietnamVeterans of to MNWomenVeterans. 7 additionalevents offered annually inMarch, alongwith Veterans Conference held performing dailyoperations. set for office staff when standards performance n n n P Hosted theMDVA Women Met thehigh-level MINNESOTA DEPARTMENT OF VETERANS AFFAIRS rovided TVSO support services services support MN VETERANS &THEIRSURVIVORSMN VETERANS
and ANDFIELDOPERATIONS CVSO
partnership programs. in-house training . of American events inFY19. Native participated in11 Hearings rate70 success at BVA with resource regarding changes competent, knowledgeable n n n n including CVSO training, including Continued thefourContinued stages MDVA's TVSO program Achieved anabove asa Succeeded VA laws andregulations. STRONG in FY19.
13 2019 CLAIMS & FIELD OPERATIONS FIELD & CLAIMS 2019 EDUCATION BENEFITS EMPLOYMENT BENEFITS
2019 MN GI BILL FOR EDUCATION 2019 HIGHER EDUCATION PROGRAM 2019 SAA 2019 MN GI BILL 2019 VPA STATE APPROVING AGENCY FOR EMPLOYMENT VETERANS PREFERENCE ACT State funds through the MN GI Bill are available for A nation-leading program that works to identify and remove barriers Veterans ® Veterans seeking to earn a certificate, diploma can face when enrolling and accessing state and federal GI Bill education benefits. Links businesses seeking trained employees State funding available to Veterans, spouses MDVA assists both Veterans and employers or degree. MN GI Bill Education funds can be with Veterans seeking a new career. The and dependents seeking to learn a skill through with implementing and operating a VPA used to reimburse Veteran students for qualified SAA program assists both employees on-the-job training (OJT) or apprenticeships, program in any workplace. VPA affords admission tests and supplement tuition at approved and employers with accessing state and as well as receive reimbursement for select Veterans preferences in hiring, as well as universities, colleges and career schools. $ MILLION federal funds to supplement training costs. certification and license fees. protection against unfair terminations. 2017 2018 2019 9,686 112 STUDENTS ASSISTED THROUGH FEDERAL GI BILL® FEDERAL GI BILL FUNDS® TO MN INSTITUTIONS FACILITIES APPRENTICESHIPS & OJT TRAINING ASSISTING VETERAN 1042 1,022 1,305 MINNESOTA FACILITIES SPOUSE – - 26 331 165 TOTAL PARTICIPANTS 188 TOTAL ASSISTED DEPENDENT – - 80 ON-CAMPUS TRAINING & OUTREACH 211 PUBLIC FACILITIES 163 VETERANS 123 VETERANS & SPOUSES VETERANS CENTER EVENTS 120 PRIVATE FACILITIES 2 DEPENDENTS 52 PUBLIC EMPLOYERS 76 254% 202 7 NEW FACILITIES 13 CVSOs UP TO INCREASE Veteran resource services Events were held throughout 32 FACILITIES SURVEYED $3,000 IN NUMBER OF are available at all Minnesota Minnesota in 2019, LICENSES & CERTIFICATION PETITIONS MDVA EVENTS state institutions, the at selected locations. REIMBURSEMENTS PROGRAMS PER FISCAL UP TO 8 TOTAL CASES OVER 2018 UP TO University of Minnesota, and YEAR $10,000 2,791 PROGRAMS MONITORED $5,000 1 ACTIVE/ONGOING 1,411 most private for-profit and PARTICIPANTS LIFETIME BENEFIT RECEIVED BENEFITS EDUCATION 2019 EMPLOYEE TRAINING not-for-profit institutions 120 NEW PROGRAMS ADDED FOR EMPLOYMENT 7 CLOSED CASES BENEFIT UP TO AND/OR
13,236 582 PROGRAMS ELIMINATED EDUCATION REFERRALS $2,000 MDVA hosted events included: TOGETHER TOGETHER TO EMPLOYERS VETERAN-OWNED BUSINESSES 2019 MNNG Demobilization, TRAINING & EMPLOYING OUTREACH BUSINESS OWNERS VERIFIED MN GI BIll 10,962 BTYR seminars, DLI workshops, Education benefits help Committed to increasing A VETERAN 71 EDUCATION FUNDS 104% On-Campus Center referrals DEED CareerForce Centers, 4 ACTIVITIES INCREASE Career Fairs, CVSO training Veterans and qualified MILLION to other resources included: the employment Meetings with DOLI & DEED; Presentations for $1.905 IN PARTICIPANTS and liaison, small business 5.8% INCREASE CVSO, DEED, DLI, DOL, VA, AT MDVA TRAINING family members receive Scott & Carver County Workforce Development; engagement, Veterans of Veterans by Presentations at LVER & DVOP Conference Minnesota State, University of & OUTREACH Employment Resource Group, 2018 funds to cover admission EVENTS Minnesota Association of MN GI BIll Minnesota, private for-profit, recruitment, training/ LIAISON
MN GI BILL EDUCATION MN GI BILL Financial Aid, financial aid $ EDUCATION FUNDS and not-for-profit, OVER 2018 testing, career counseling, liaison, Minnesota State 12 ACTIVITIES MNNG, FAC, TAA, MACV development and special 1,032,000 and supplemental $1.80 MILLION institutional readiness seminars. Other SAAs and VARO; Education Liaison Reps; 2019 EMPLOYMENT FUNDING MN VETERANS & THEIR SURVIVORS SAA/CELO & NASAA Central Region 2017 tuition costs. hiring authorities. MN GI BIll EDUCATION FUNDS STRONG STRONG 2019 VETERANS EMPLOYMENT 2019 NOTED When I started school in the Practical Nursing program, $1.60 MILLION “ Program serves to encourage private businesses and public n The number of public employers served by MDVA through the on-campus Veterans office pointed me in all the right 2019 MDVA EMPLOYMENT PROGRAMS employers to hire and provide on-the-job training to Veterans by the VPA program increased in 2019 by 40% over 2018. 2019 NOTED directions from how to start applying for grants and offering hiring opportunities and financial assistance. n 2019 posted a 14% increase over 2018 in VPA relief petitions scholarships to how to navigate the Veterans Assistance PARTICIPANTS FUNDING n Developed a Minnesota GI Bill online Veterans to the Commissioner, with nearly all of the cases resolved. 467 VETERANS Application Tracking System. Applicants Program. (I was) introduced to people who were vital in helping 469 $320,000 2 SURVIVOR/DEPENDENTS n Implemented the Veterans Application Tracking System can apply for benefits, track the me get my job as a LPN. I spent many hours at the Student EMPLOYERS FUNDING (VATS). Applicants and MDVA staff have a secure, progress, and monitor benefits awarded. 6 PUBLIC EMPLOYERS $ Veterans office studying in the computer room. I believe that 72 66 PRIVATE BUSINESSES 99,000 task-orientated, paperless, streamlined system - n Participants receiving benefits from the MDVA's Student Work Center was my push to success. TRAINING PROGRAMS INCREASE from application through payment. 192 APPRENTICESHIPS Minnesota GI Bill increased 38% in 2019 over 2018. % n Employers assisted by MDVA with the hiring I could not have done it without them. 280 88 ON-THE-JOB TRAINING 23.9 of Veterans increased more than three-fold over 2018. n Partnered with the MN Association of Financial GIULIA OCCHINO, LPN - VETERAN PROUD CAREER FAIR ATTENDANCE INCREASE 700 ATTENDEES Aid Administrators (MAFAA) to implement the % n MDVA assumed administrative duties in 2019 809 100 EMPLOYERS 11.1 2019 MDVA EDUCATION PROGRAMS EDUCATION 2019 MDVA Veterans Application Tracking System (VATS). 9 SERVICES for the Minnesota GI Bill.
14 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 15 16 2019 MDVA GRANT PROGRAMS
IN 2019 IN
48.3 GRANTS MINNESOTA DEPARTMENT OF VETERANS AFFAIRS license platelicense program, allocated to uniqueprojects to designed benefit Veteran needs. 2019 marks thethird year grants have awarded been from (SOT) theSUPPORT OURTROOPS dedicated Veterans to serving by asselected legislatur theMinnesota needs, For 26years, FUNDS INCREASED FUNDS
CVSO TRAINING TRAINING CVSO LEGISLATIVE GRANTS %
SOT LICENSE PLATES 2019 GRANT $175,914SUPPORTINCLUDES OURTROOPS $ 2019 AWARDED 2019 CountiesAwarded Grant Base of$7,500 MNAssociation ofCountyVeterans Officers Service 2019 CountyTraining &Education Funds FUNDS INCREASED CountiesAwarded AdditionalFunds
1.9 88.1% MDVA hasadministered theLEGISLATIVE awarded GRANTS to organizations
IN 2019 INCLUDES $50,000MACVSOINCLUDES GRANT NOTED $ VSO OF CVSO FUNDS MACV CVSO BI-ANNUAL TOTAL $1,500,000 $ % DISTRIBUTED IN 2019 1,100,000 750,000 528,914 GRANT HASGRANT BEENAWARDED 26 AWARDED $ AWARDED
SOT COMPETITIVE473,095 AWARDS SERVICEVETERANS ORGANIZATIONS GRANTS IN 2019
COUNTY VETERANS SERVICE VETERANS OFFICERGRANTS COUNTY MN ASSISTANCE GRANTS FORVETERANS COUNCIL
SOT /VSO YEARS IN 2019 IN
AWARDS TO TALED 70.5 GRANTS INCREASED GRANTS
$55,000 COMPETITIVE SOT
IN 2019 %
$ 130,000
2019
60 27
2019 ANNUALREPORT 4,9 VietnamVeterans ofAmerica $47,792 Veterans ofForeign Wars $141,346 Paralyzed Veterans ofAmerica $45,660 Order Military ofthePurpleHeart $47,558 AmericanVeterans Disabled $104,378 $140,326 $1,854 AMVETS $87,689 Funds used for Fundsused outreach andlocalneeds Veterans andtheirfamilies. todesigned serve Minnesota programs andproducts specifically offer fundsto organizations with MDVA administers grants that TOGETHER 2018 25 57
$ $ $ 350 86MINNESOTA COUNTIES 750,000 528,914 DISTRIBUTED 970,000 DISTRIBUTED DISTRIBUTED American Legion $85,475 2017 2016 60 25 TO ASSIST FY19 e FY19 . RECIPIENTS STRONG $25,178 25 61 $35,795 2015
60 26
SOT GRANTS SOT Competitive Awards andtheSOT/VSO Awards. SOT program fundtwo MDVA in2019helped grant programs, the variety ofprograms Thedollars andservices. raised through the goes to benefitMinnesota Veterans andtheir families through a multiple Twin Citieslocations. Expand When you purchase aSuppor Department of Motor Vehicles,Department orvisit MinnesotaVeteran.org/SOT moreLearn aboutSOT plates license by your contacting local GamesII. Wheelchair forFunds used theNational OF AMERICA MN PARALYZED VETS SOT/VSO AWARDS counties. Minnesota in northern (VetCSA) to food deprived Veterans Provide Veteran “food shares.” DEVELOPMENT COMMISSION REGION FIVE- $ triggers to positive events. to retrain brains to relate negative transitionFourteen-week course 23RD VETERAN $ to four additionalmetro locations. program from oneYMCA location theVeteransExpand Rendezvous YMCA OFMINNESOTA $ todesigned interrupt nightmares. therapeutic program (iWatches) VA ClinicalTrial ofdigital- NIGHTWARE, INC. $ MINNESOTA VETERANS EAGLE GROUPOF In 2019,grants were awarded to thefollowing projects: of Veterans andtheirfamilies. Applications are reviewed peryear. twice organizations withprograms andimprove to designed support thelives Grants ranging from $5,000to $100,000are available to Minnesota COMPETITIVE AWARDS 2019 $ $ 92,400 89,920
35,000 82,775 100,000 18,000
SOT SOT $569,223 "Battle Buddy" program"Battle Buddy" to
SUPPORT OUR TROOPS GRANT SUPPORT OURTROOPS
Veteran Organizations Service t OurTroops plate, license the money
TOTAL FUNDS 2019 FUNDS TOTAL TWIN CITIES TWIN HONOR FLIGHT AMVETS wheelchair.” with theaidofa“tracked- and huntingoutdoor experiences (and/or family members) fishing Provide differently-able Veterans OUTDOORS MIDDLE RIVERVETERANS experiences. through fun,educational outdoor mentor youth theirassigned “Guide.” and FFLGuidesmeet Veterans withaFFLvolunteer to match 10children ofMN FFL’sExpand “NexGen” program INC. FISHING FORLIFE, themselves andotherVeterans. of andsacrifices the service hand thememorialsthat honor to Washington DCtofirst see Vietnam Veterans were flown War, aswell asterminally ill America's Korean WWII, with digital bookswith digital bios. containing project by memorializingVeterans forFunds used Me" the"Remember $ $ $ $ 20,000 20,000 50,000
20,000
2019 n Veterans andtheirfamilies experiencing homelessness. Homelessness onMDVA's workto assist Minnesota Administration ( Council for Veterans andtheVeterans (MACV) n MDVA haspartnered Assistance withtheMinnesota Homelessness. withtheOffice to Preventpartnership andEnd statewide bolstered isfurther through MDVA' n and synchronize to endVeteran efforts homelessness. n in MNto provide key facts for more informed decisions. themto thebenefits homelessness andconnecting event inAugust —reaching outto Veterans experiencing n 2019 and theL through programs Incentive likeFund theLandlord n Increased theengagementofproperty managers throughaccessed theHomelessVeteran Registry. n Increased onVeteran thedata collected homelessness increased unitavailability for Veterans in2019. SOAR SSI/SSDI approved claimsincreased4%
Updated Interagency theMinnesota Councilon Minnesota’s HeadingHomePlan to end homelessness MDVA participatedinthe2019MACV Metro StandDown
on aVeteran-by-Veteran basis. effective solutions,developed through appropriate and end Veteran homelessness We themissionto continue TOGETHER PREVENTION
PROGRAMS IN 2019 IN 2018 IN 2017 IN 2016 intheircommunity.housing andservices homelessVeteransConnects with MN HOMELESS NOTED andlord Mitigation Risk Fund,resulting in VA) inaneffort to better alignresources REGISTERED VETERANS VETERANS VETERANS REGISTRYVETERANS 602 242 496 343 478 430 538 379 STRONG VETERANS HOUSED s over 2018. over 2018.
HOMELESSNESS ASSISTANCE “ COUNCIL FORVETERANS COUNCIL $ $ $ $ $ $ $ through theMDVA Grant Program. life crises.Fundingmadepossible experiencing homelessnessand other Assists Veterans andtheirfamilies MACV
STANDDO $ 2,404 41,210 11,456 10,100 37,256 246,674 14,766 11,133 EVENTS 11 BEVERLY •MNVETERAN time. help inatrying patient. Thanks for your understanding and Thanks for beingso me from despair. Thanks for rescuing MINNESOTA ASSISTANCE
WN
ASSISTANCE WITH RENT MOVING MORTGAGE SECURITY DEPOSIT SECURITY LODGING OTHER TRANSPORTATION UTILITIES 2,243 ATTENDEES 2019
have leftMinnesota,orhave for outofcontact been more than90days. notincludetheVeterans ofJune30,2019.Does As whoare housed, Central Minnesota Southeast Minnesota St. Louis County St. Louis Southwest Minnesota Northwest Minnesota Northeast Minnesota West Central Minnesota Suburban Metro Area Hennepin &Ramsey 297 2019 ANNUAL REPORT with MN Department ofHumanServices. with MNDepartment or substance abuseproblem. Inpartnership impairment illness,medical adults withamental benefitprogramA SocialSecurity for homeless 2019 ACCESS &RECOVERY $ $ FEDERAL 512,304 127,525 BACK
SOAR PAYMENTS ASSISTANCE SSI/SSDI OUTREACH, $ PARTNER FUNDING CLAIMS 186 133 2015 94,369 26 7 28 6 29 3 10 1 8 5 1 3 2 2 75 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS APPROVED 2016 % 0 3
PREVENTION &ASSISTANCE PREVENTION 2019 HOMELESS MINNESOTA2019 HOMELESS VETERANS 157 2017 24 13 8 4 2 1 1 301 154 2018 16 FOR VETERAN EMPOWERMENT FOR VETERAN 13 100 100% during2019. available through MOVE were occupied resources.with theneeded Thebeds as they work withMDVA to connect Temporarily assist homelessVeterans MOVE 13 0 0 0 0 8 5 IN 2018
%
MINNESOTA OPERATION MOVE FUNDING $ 2 15 11 3 5 2 1 154 24 PROFILE MN HOMELESS VETERAN MN HOMELESS or AlaskaNative Asian Hispanic/Latino American Indian American African Caucasian Female Male 9,600 2019 MDVA ASSISTED OCCUPANCY
2019 IN 2017 281
WITH HOUSINGPLANS
90.5 29.8 56.1 279 65 IN 2016 10 3.6 0 0 0 0 6 2 4.5 1 7.2 1.3
% % % % % % %
17 2019 HOMELESSNESS ASSISTANCE HOMELESSNESS 2019 18 20192019 MDVA HEALTHCARE
MINNESOTA DEPARTMENT OF VETERANS AFFAIRS HEALTHCARE STRONG Veterans andtheirfamilies allacross Minnesota. national average, MDVA facilities remain of thecaringchoice With a2019Satisfaction of99%,far Rating exceeding the to exceed theirexpectations, through every step andstage. MDVA staff to seek notjust eachResident's meet but needs, nursing care. ordomiciliary From admissionto end-of-life, topoised host more than800Veterans ofskilled inneed are thecornerstones that govern theMDVA Veterans Homes, families. Comfort, safety andperson-centered assistance and spiritual well-being of Minnesota's Veterans and their thetraditioncontinues ofcaringfor physical themental, FROM ALEGACYFROM 2019 ANNUALREPORT
that inthelate began 1800s,MDVA 24 NEEDS VETERAN 1 5 5 6 11 18 19 2 2 5 1 1 2019 % % % % % % % % % ERAS IN CARE RESIDENTS IN CARE % % % % 7.1 SPOUSE VETERAN 92.9 VETERANS 3.8 FEMALE 96.2 MALE
38.0 VIETNAM WAR 1.8 GULF WAR 11.0 WWII 23.3 PEACETIME 25.9 KOREAN WAR BEST INCARE
MALAISE &FATIGUEMALAISE HYPERTENSION PARALYSIS AGITANS SUBSTANCE ADDICTION HEART DISEASE PARKINSON’S DIABETES DEPRESSION VASCULARCEREBRAL MENTAL HEALTH OTHER DEMENTIA ALZHEIMERS
% %
% % % % % % %
NATIONAL AVERAGE 2,000 similarcare facilities across theUS. a halfpointhigherwhencompared to on average, MDVA Homesrated In thelatest study released July2019, independent national qualityrating firm. monitored andranked by US average innursing homecare, Homes have consistently THE THROUGH YEARS, 4.52 4.50 4.53 4.35 4.24 4.54 4.22 4.18 4.23 4.38 3.64 3.99 4.26 4.08 Satisfaction 90.8% National 86.9% National & Respect 81.6% National Activities 98.2 95.0 96.6
2019 MDVA 2019 MDVA 2019 MDVA Dignity Dignity Overall Average Average Average 2.0 ADMISSION PROCESS ADMISSION PROCESS PROFESSIONAL THERAPYPROFESSIONAL OVERALL SATISFACTION NURSING CARE ACTIVITIES ACTIVITIES SAFETY & SECURITY SECURITY SAFETY & TORECOMMEND OTHERS RESPECT & DIGNITY TORESPONSE PROBLEMS NEEDS INDIVIDUAL CLEANLINESS QUALITY OF FOOD QUALITY OF COMMUNICATION DINING SERVICE
2.5 % %
%
3.0
3.5
MDVA Veterans Cleanliness 90.3% National 87.6% National & Security 85.2% National 96.6 exceeded the 4.0 95.8 97.6 Nursing Nursing 2019 MDVA 2019 MDVA 2019 MDVA Safety Average Average an Pinnacle, an Average
Care 4.5
nearly 5.0 % % %
MDVA 4.83 4.55 4.67 4.75 4.91 4.91 4.77 4.69 4.78 4.88 4.31 4.57 4.79 4.83 2019 as 2019 caregivers andoffers fulfillingactivities for Veterans living at home. or physical disability. The independent care, oftenofchemicaldependency, because mental care isavailableDomiciliary to Veterans alower level needing of care to Veterans suffering from such as dementia. conditions levels Nursingspecialized Skilled providesof service. 24-hour MDVA DELIVERSPERSON-CENTEREDCARE offered through three Volunteer Programs Transportation GroupSpouse Support TherapySpeech Care:Special Dementia Social Services Recreational Therapy Physical Therapy Services Pharmaceutical Outpatient Facility Outings &Events CareOptometry TherapyOccupational Nutrition Services Mental/Behavioral Health CareMedical Fitness Services Ethnic &Cultural Aspects End ofLife Care TreatmentDrug &Alcohol Care Dental Chaplain/Spiritual Care Cashier/Banking Beauty Shop Bathing Barber 24 Nursing HrSkilled
2019 SERVICES implement practices that respect theenvironment The goalofMDVA's SUSTAINABILITY isto PROGRAM
SUSTAINABILITY
as we care for and thewell-being ofResidents
employees, notjust today butasMDVA plans
for future generations ofMNVeterans.
provides a needed break to Center providesDay break aneeded to z z z z z z z z z zz z z z z z z z z z z z z z z ❚ FERGUS FALLS NURSING CARE z z z z z z z z z z z z z z z z z z z z z z z z ❚
LUVERNE SKILLED z z z z z z z z z z z z z z z z z z z z z z z z z z z
MINNEAPOLIS
z z z z z z z z z z z z z z z z z z z z z z z z z
SILVER BAY DOMICILIARY z z z z z z z z z z z z z z z z z z z CARE
HASTINGS
z z z z z z z z z z z z z z z z z z z MINNEAPOLIS
DAY CENTER ADULT z z z z z z z z z z z z z MINNEAPOLIS
utensils anddishes. kitchens, replacing themwithreusable n Remo CONSUMPTION imaging services. n re-use systems implemented. n Irrigation water recovery and n Water meters installed. CONSERVATION z z z z SAFETY ACTIVITIES INITIATED IN2019 ORCONTINUED incident numberonlyreached 8.2. lower thanwhat(22% was anticipated in2014), In2019,theMNSAFEcontinued. target rate was setat 9.53 10.04. Every year since, this of incidentsin2014camemore than2pointslower at MDVA Veterans Homeswas setat 12.32. Theactualnumber AGO,FIVE YEARS the target safety incidentnumber for the z MDVA State Cemeteries. auditprocessbased for the potential ADA claims. assessment process for training courses. new onlinehazardous waste slip, tripandfall incidents. auditing process/tool to reduce all Veterans Homes. into a standardized format at 2019 ' Developed anewmetrics- Developed Improved theergonomic andimplemented Developed Implemented atracking and Updated emergency plans Addinglabandmobile 19
SAFETY ved singleusesuppliesin INCIDENT RATE 1.33 EXPECTED INCIDENT RATE UNDER UNDER EXPECTED REDUCTION EFFICIENCY .36 UNDER UNDER pattern of safety excellence has ' 16 INCIDENT RATE z z z z z MDVA locations. team capabilitiesat all planning andcoordination. and refinecontinuity agency performed in 2019. the Safety Perception Survey with USP800standards. program to beincompliance hazardous drugmanagement handling procedures. wastepharmaceutical EXPECTED 2.21 Improving incidentcommand Continuing work to improve Addressing results from developedFurther the Continue to update INCIDENT RATE UNDER UNDER 2019 ANNUAL REPORT EXPECTED .64 UNDER UNDER based onsupplier'sbased Eco-monitoring practices. in employee training orientations. n WASTE n Increased andSkype meetings WebEx FRIENDLYECO n t available on-site for andguests Residents n o review. MDVA's re Waste contracts reviewed andrenewed Recycling bins with educational tips Recyclingbinswitheducational tips and the actual REDUCTION cycle program isnow included ' 18 ' 17 IMPROVEMENTS MINNESOTA DEPARTMENT OF VETERANS AFFAIRS Windows Walls Tunnel Repair Studies &Assessments Remodels Room Roads Plumbing PA System Parking Lot Lighting HVAC Room Gym/Rec Flooring Elevator Electrical Doors Chiller Replacement Ceiling Building Structure Boiler AREAS OF IMPROVEMENT through cost andenergy efficient solutions. deliver exceptional care, and3) provide staff withtheresources to needed 2) the most comfortable, home-like environment, by three key goals:1)to provide IMPROVEMENTS to MDVA facilities are guided 2019
$ 4
56
IMPROVEMENTS
4
Replacing chiller n Replacing to where electric, possible. n energy-saving models. n Updat to LEDat all facilities andCemeteries. n Updated indoorandoutdoor lighting ENERGY SAVINGS Reduced useof chemicaltreatments.n Reduced GREEN SPACE PRACTICES . New windowsheating/cooling. decrease
4
ed grounds-keepinged tools 2019 2019 MILLION PROJECTS IMPROVEMENTS IMPROVEMENTS MDVA FACILITY IMPROVEMENT MDVA FACILITY s withefficient, ❚ ❚ ❚ ❚ ❚ ❚
VETERANS HOMES
FERGUS FALLS with Residents achieve both ❚ ❚ ❚ ❚ z z z ❚ ❚ ❚ z
HASTINGS
z z ❚ z ❚ z z z
LUVERNE z z z ❚ z z ❚ MINNEAPOLIS ❚ z
SILVER BAY
19 2019 MDVA HEALTHCARE MDVA 2019 20 20192019 DOMICILIARY CARE
MINNESOTA DEPARTMENT OF VETERANS AFFAIRS DOMICILIARY CARE provides livinginasoberenvironment, supervised in both Hastings and Minneapolis, domiciliary care care in bothHastings andMinneapolis,domiciliary Resident's At abilitiesandneeds. whatever point can achieve their optimallevel ofindependence, disability makes itdifficult to live alone.Located vocational goals–alltailored specifically to each a Veteran isintheirlife, MDVA'scare domiciliary offers supportive, independentlivinginasafe, non-judgmental community,non-judgmental where Residents Veterans andtheirfamilies ishere when an impairment, or a physical, mental or medical impairment, oraphysical, ormedical mental The management, mental health stability and healthstabilitymanagement, mental and surrounded inahome-like atmosphere. This MDVA program focuses onmedical DOMICILIARY CARE PROGRAM suited to their quality of life choices. suited to theirqualityoflife choices. 2019 ANNUALREPORT for
HASTINGS &MINNEAPOLIS Helping maintain grounds National Cemetery 2019 of Veterans Affairs For Work-Related U.S. Department Work Therapy Fort Snelling Participate in Participate in Cessation PARTNERS Deficiency
Tobacco Quality NOTED Award RESIDENTS 74 WORK MDVA 100% 2019 2019 2019 Free 2019 %
speakers at eachevent. featuredincluded guest Veterans Day Recognition Veterans andVietnam Day volunteers.community Veterans, staff and byplanned Residents, wereHoliday parties held, Veterans. Hastingsto hospitalized Home award events, aswell asvisits ceremonies,flag patriotism AMVETS Post 10includebingo, Ongoing events hosted by 2019 Veteran andstaff safety. were to added enhance defibrillator's(AEDs) Two for Veterans. healthy andmeaningfullife and fostering astable, a supportive environment focuses onproviding a newMDVA program that Two Sites, Three Paths, Implemented OneProgram, 2019
EVENTS CARE green products.. as Styrofoam cupswith initiatives, replacing items In additionto MDVA Green Go prevention andawareness. mental health,andsuicide care, dementiacare, informedincluded trauma Staff training for 2019 in2019. Instructor Certified members CPR became Three additionalteam assistance withbenefits. and vocational therapies, and plusrecreationalservices, chemical healthcare, social mentaland services, medical all areas ofcare, including staff assist Veterans in andprofessionalDedicated 2019
STAFF 877-838-6757 612-548-5700 MINNEAPOLIS, MN55417 5101 MINNEHAHA AVE. SO. VETERANS HOME MINNEAPOLIS 877-VET-3803 651-539-2400 HASTINGS, MN55033 1200 EAST 18THSTREET VETERANS HOME HASTINGS 2019
FACILITIES Residents with space to withspace maximizeself-sufficiency.Residents patio. inprivate beds Fiftydomiciliary andsemi-private rooms provide Home campus,thefacility features diningarea acommunity andoutdoor systems andmany cityparks andlakes. Located Veterans ontheMinnesota Mississippi River nearMinnehahaFalls, easy walking distance to thelightrail MDVA's Care facility MinneapolisDomiciliary sitsalongtheshore ofthe the Homeprovides theiroptimumlevel eachResident ofindependence. year-round inprivate beds use. With145domiciliary andsemi-private rooms, a bikingpath, outdoor pavilion, horseshoe pit,andheated screened porch for beauty oftheHome's surroundings campuswithnature amidawooded trails, reintegration into thecommunity. Thiscare by isonlyenhanced thenatural Care theHastings facilityResidents, Domiciliary focuses onrehabilitation and Committed to providing ofenriching,high-qualitycare afullcontinuum to
2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS “ “ WAIT LIS AVERAGE MONTHS OCCUPANCY 0 82 AVERAGE
T % QUIT SMOKING HELPEDHIM THEPROGRAM AFTER EXPRESSING LARRY RODDY I'm feelinggreat! DAVID PATTERSON keep mebusy. friends, andworkinghelps (Hastings) Home, my family, systemI have asupport at the DOMICILIARY 100 CARE ESTABLISHED 1978 ONE PROGRAM 195 TOTAL UNITS %
HOW HEFEELS
EMPLOYED IN THE DOMICILIARY CARE TWO SITES COMMUNITY RESIDENTS RESIDENTS
DOMICILIARY CARE STAFF 162
83 9
THREE PATHS
21 2019 DOMICILIARY CARE DOMICILIARY 2019 SKILLED NURSING CARE MINNEAPOLIS SILVER BAY SKILLED NURSING CARE
2019 NOTED 2019 CARE 2019 STAFF 2019 EVENTS 2019 CARE 2019 NOTED AN UNMATCHED VIEW Organized a Resident Dining 100 staff members were Presented successful dementia Expanded training in the Committee to meet monthly recognized for 1,000 years engagement techniques and Buddies Communication of Lake Superior along 2019 and provide feedback, make of service to Veterans. team approaches to filling Coaching, a program for TOP Minnesota’s stunning nursing gaps to the following Residents with dementia. Quality suggestions, and taste new Hand in Hand dementia training Nursing North Shore greets Residents food items and recipes. groups in 2019: Home IDEALLY LOCATED, Award continued in 2019. of the Silver Bay Veterans A new, specialized • VISN 23 (MPLS VA) the 53-acre Minneapolis Two staff members achieved Home. The inviting northwoods cardiovascular maintenance certification inSPEAK OUT! and • LeadingAge members Veterans Home site is 2019 LeadingAge Rated one of the lodge design offers homey program was developed for ® at the February conference Stars Among Us LOUD Crowd , a comprehensive Best Nursing comforts that include a large adjacent to Minnehaha Falls, Residents in need of regular Enhanced the on-site Quality Award voice rehabilitation treatment • L eadingAge New Director Homes for the Resident exercise, but unable to attend infection control program. by US News game room, Resident work the Mississippi River, for patients with Parkinson’s of Nurses program Life Story Project. a fitness or gym program. & World Report shop, four-season porch, and the Minneapolis or other vocal disorders. On-site psychiatrist, nurse practitioner, podiatry service, and private dining and family VA Health Care System. 2019 on-campus training 2019 STAFF included 115 students in dental care, massage and areas. Capturing the culture Three buildings are dedicated Scanning inventory control 4 11 majors, representing chiropractic care. 2019 of the community, recreational to award-winning, AWARDS system successfully seven colleges and universities. opportunities include boating, Customer implemented by staff 5-Star multi-level skilled nursing RATING Service Host site for St. Thomas supply specialist. fishing, hunting and gardening. care, with 300 private rooms Aquinas Seminary Cadets, The comprehensive care Silver Underwent sustainability that Residents call home. and the cultural field experience Pinnacle and safety training in 2019. Centers for Bay offers is designed to meet Specialized dementia care Customer Service site for Minnehaha Academy. Medicare & Developed relationships with the physical, social and spiritual is provided to 112 Residents, Award Recognition Medicaid in 4 Areas 2019 EVENTS area colleges resulting in Services needs of each Resident. Meals with a dozen rooms available of Patient Care scheduled on-site visits being are prepared based on food Grand opening of the locked for those in need of a safe, planned for 2020. preferences, activities offered unit in Building 22, plus the locked environment. Fourteen unveiling of a new exterior art to match interests. Special care additional campus buildings enhancement project. 15 households focus on memory I’d for sure go there. It is a very Nation's AREAS house support services that First Dedication of new Ex-POW Continued the Pet Program care, teaching support and caring staff, and they are on the ball. I treasure that they genuinely ON-SITE that includes Resident cats Best include on-site rehabilitation DENTAL items added to the museum. engagement techniques CLINIC and dogs. in Class If they see a need, they take care care about him and his care. and behavioral departments. Branch of Service Week held to Residents and their families. of it. When we visited, I liked that They also care about us as a to recognize Veteran's service Implemented cultural drum MINNEAPOLIS Grand Opening of circles for Residents with Pinnacle SILVER BAY “ it was like walking into a home. VETERANS HOME the Nation’s First to the country. VETERANS HOME family and what we are going dementia. Rating “ 5101 MINNEHAHA AVENUE SO. On-site Veterans Avenue of Flags Areas of 56 OUTER DRIVE There were dogs and cats, completed. Home Dental Clinic through. They are all good. MINNEAPOLIS, MN 55417 Developed and implemented Patient Care SILVER BAY, MN 55614 6th Annual MVH-Minneapolis as well as children. FAMILY OF RESIDENT 612-548-5700 dementia training program 218-353-8700 State Fair held on campus. 877-838-6757 for families. 877-SBY-VETS RESIDENT'S FAMILY MEMBERS 300 83 TOTAL TOTAL 2019 MVH- SILVER BAY BEDS BEDS 97% 1887 93% 1991 AVERAGE MINNEAPOLIS ESTABLISHED AVERAGE SILVER BAY ESTABLISHED OCCUPANCY OVERALL OCCUPANCY OVERALL SATISFACTION SATISFACTION 12 655 6-9 147 MONTHS MINNEAPOLIS MONTHS SILVER BAY AVERAGE STAFF AVERAGE SKILLED CARE STAFF WAIT LIST 4.69 WAIT LIST 4.85 NATIONAL AVERAGE 4.08 NATIONAL AVERAGE 4.08
2019 MVH-MINNEAPOLIS 2019 MVH-MINNEAPOLIS % % 56% % 33 44 67 DEMENTIA SKILLED NURSING DEMENTIA SKILLED NURSING CARE CARE CARE CARE
22 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 23 SKILLED NURSING CARE FERGUS FALLS LUVERNE SKILLED NURSING CARE
2019 NOTED 2019 CARE 2019 HONORS 2019 EVENTS 2019 CARE 2019 NOTED VETERANS VILLAGE at Increased utilization of MDVA volunteer Faye Baylor Celebrated the 25th Continued implementing BEST MDVA's award-winning Fergus hospice services to care for was honored with the Minnesota Anniversary of the Luverne the Buddies Forever LOCATED IN THE Residents and families. LeadingAge Volunteer of the Veterans Home which included dementia program. Nursing Falls Veterans Home is like SOUTHWEST corner of Further improved care by Year Award. visits from Senator Tina Smith Home a stroll along Main Street, Healthcare services now Minnesota, MDVA's Luverne implementing new quality and Congressman offering Residents a 2019 include an on-site Resident's assurance programs and Jim Hagedorn. Veterans Home resides in a Best in 2019 RESIDENT dental care program. Rated one of the welcoming feel of home. performance plans. vibrant, active community that Class Three key 2019 events Upgraded wireless Internet Best Nursing Located in Minnesota's lake Celebrated the Home's Homes Developed the Alarm favored by the Residents provides unparalleled support oldest Resident's birthday service to improve Resident by US News country, this 106-bed skilled Reduction Program improving and the community included of its Veterans, performing at 101 years young. communications. & World Report care facility proudly serves Pinnacle Resident care and safety. the Annual Harvest Moon thousands of volunteer hours Resident/Family Ball, Scarecrow Festival and of service. Residents of the those who have served with Satisfaction 2019 TRAINING 2019 TRAINING annual Classic Car Show. a diverse, long-term staff in 14 of 15 5-Star Luverne Home have three Categories Staff training for 2019 RATINGS Respecting Choices on end distinct housing environments that can only be described included a focus on of life training continues. as "simply the best." dementia care, and end available, each featuring a living Some Resident rooms A committee on sustainability of life hospice care. Centers for and dining room, kitchenette practices and plans was formed. Medicare & Medicaid are stylized like homes – Services in and laundry, with a family party Annual Safety Fair continues right down to porches with Staffing & room and space dedicated to to be a successful employee 2019 STAFF RN Rating 2019 EVENTS Resident gaming and computer porch lights and outdoor 2019 training program. courtyards that afford space 15 Community Stars and Stripes Twenty-five staff members use. The facility is designed Parade celebrated their 25th year of and play areas for family Areas annually held to honor Eli Pick to meet specific health care Fergus Falls Veterans. service in 2019, having served FACILITY needs, including 17 beds gatherings. The campus since the Home's opening AWARD Participated in the Vietnam uniquely houses a in 1994. specializing in dementia care. Pinnacle Veterans Day Program event. Staff Satisfaction VA Community Based In addition to MDVA Go Green For Leadership Located next to the Blue Mound Survey The Venison Dinner and initiatives, recycling stations State Park, this stimulating Outpatient Clinic (CBOC) Improvement in all Pheasant Dinner continue 15 areas on each wing are being used.. environment includes a unique that further serves some to be two favored annual Best It is a very nice place. The people Veteran health needs. Resident events. in Class backyard fishing pond. IN 15 are very friendly. I am very The care is exemplary, and they AREAS FERGUS FALLS LUVERNE are so personally interested in VETERANS HOME VETERANS HOME impressed. It looks like it is newly 1821 NORTH PARK STREET 1300 N. KNISS AVENUE the Residents and the families. Pinnacle Ranking of “ remodeled, and it is beautiful. FERGUS FALLS, MN 56537 LUVERNE, MN 56156 Customer Ratings FAMILY OF RESIDENT “ 218-736-0400 507-283-6200 FAMILY OF RESIDENT 877-838-4633 877-588-8387 106 85 TOTAL TOTAL BEDS BEDS 97% 1998 94% 1994 2019 MVH-LUVERNE ESTABLISHED AVERAGE FERGUS FALLS AVERAGE LUVERNE ESTABLISHED OCCUPANCY OVERALL OCCUPANCY OVERALL SATISFACTION SATISFACTION 6-8 190 1-3 190 MONTHS FERGUS FALLS MONTHS LUVERNE AVERAGE STAFF AVERAGE STAFF WAIT LIST 4.92 WAIT LIST 4.90 NATIONAL AVERAGE 4.08 NATIONAL AVERAGE 4.08
2019 MVH-FERGUS FALLS FALLS 2019 MVH-FERGUS 20% % 20% 80% DEMENTIA 80 DEMENTIA SKILLED NURSING SKILLED NURSING CARE CARE CARE CARE
24 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 25 ADULT DAY CENTER MINNEAPOLIS As the decade changes, so do the needs of today's Veteran. These needs are brought about by a changing military, with new issues that include...
n The global war on terrorism n Advances in medical care have n Not since World War II has n The current wars are the first in 2019 NOTED 2019 VETERANS 2019 STAFF is the first major set of conflicts significantly increased the number U.S. service personnel undergone which women, who now comprise Meal Choice Program Four Adult Center assistants, fought exclusively by an all- of wounded Veterans compared to multiple deployments, resulting in about 17.5 percent of the total U.S. LOCATED IN A HISTORIC 1887 BUILDING 2019 provides hot or cold named the "Helicopter Angels," volunteer U.S. force. To retain overall causalities – from 2-to-1 in a 50 percent increase in Veterans military force, have been directly that once served Civil War Veterans, on the Quality made-to-order breakfast. were honored by LeadingAge sufficient volunteers, admission WWII to 15-to-1 today – resulting suffering post-traumatic stress exposed to the physical and for their work keeping Veterans grounds of the Minneapolis Veterans Home Award Patriot Activity Packs are protocols changed resulting in an in a greater number of Veterans disorder (PTSD), as well as an mental toll of combat, in addition 1ST WINNER safe by reducing falls. even greater need for education living longer and requiring long- increase in Veteran suicides. to a number experiencing sexual campus, you’ll find MDVA's award-winning staff-assembled activities families check out to enjoy and job training when a Veteran's term care. trauma during their deployments. Adult Day Center program. Here Veteran with their loved ones over service ends. 2019 LeadingAge caregivers receive the respite and support Make Zero Harm weekends or holidays. they need to continue caring for aging Possible Award Heroes on Horseback, These are just some of the changes and challenges ahead for the Minnesota Department of Veterans Affairs. for the Veterans at home, for as long as possible. Operation Sight and Sound, Below are how, working together, MDVA plans to meet these challenges... Helicopter Angels Implemented a "Go Green" Fall Reduction and Gardening Club remain Dubbed the “Vets Club,” attendees receive initiative Initiative popular programs Adult Day using washable MDVA Veterans Homes LOOKING TO 2020 & BEYOND MDVA LOOKING TO 2020 & BEYOND person-centered care... right down Veterans Services Center Veterans enjoy. drinking glasses instead to preferred meals prepared by our staff chef of disposable, and working Partnering with the communities of Bemidji, Montevideo and BENEFITS Nurses Corner provides known for cooking the best meals on composting food waste. Preston, MDVA is working to build three new Veterans Homes. n Funds allocated in 2019 will be used to further assist individuals and Veterans information on The Minnesota Legislature allocated state funds for all three families in need of the mental health and financial counseling services in town! This unique care program was Vets a variety of health topics. projects in 2018, and MDVA is awaiting a Federal funding decision. available through the MN CORE Program. n Increase awareness and created, and continues to be managed Club Dietitians Corner presents 1 OF ONLY 3 access to the LinkVet hotline services. n Expand the distribution IN THE monthly classes including Updates, remodels, repairs and facility improvements are of available funds to Veterans through Special Needs, Subsistence, by dedicated professionals that NATION food tastings and healthy scheduled for every MDVA Home in 2020. An estimated budget housing, disaster relief, or dental and optical care. specialize in the care of dementia diet tips and choices. of $10.7 million was requested and is awaiting approval from and Alzheimer’s diseases. the legislature. CEMETERIES n Develop, design and construct MDVA's fourth State Veterans MINNEAPOLIS VETERANS HOME MDVA's Healthcare Recruitment & Retention Work Group is further Cemetery in Redwood County. ADULT DAY CENTER HOME updating the strategic goals for staffing MDVA Veterans Homes OF THE for the next decade. CLAIMS & OPERATIONS 5101 MINNEHAHA AVENUE SO., BUILDING 4 12 MONTH Vets n Continue to successfully advocate for Veterans across Minnesota MINNEAPOLIS, MN 55417 Best in Training of Veterans Home staff will continue, expanding in the to ensure rightful benefits are received. n Expand the Women 612-548-5963 Class Veterans program to further address issues unique to female areas of palliative and hospice care services, delivered to both Residents and their families. Veterans. n Continue to provide supportive services to the Club state's CVSO and TVSO offices. Pinnacle Pharmaceutical care for 2020 will see the continuation of The thing I like most is that my dad is Customer Service 2019 CAREGIVER Rating monitoring and updating the Pharmaceutical Waste Handling EDUCATION happy. He loves going and the staff is of Patient Care As the official location for the Programs and resources Program so that it remains in compliance with changing n Expand awareness and increase applications for the educational Alzheimer’s Association ® amazing...They treat him like a hero! available for caregivers TOGETHER STRONG USP 800 standards. funds available through both the federal GI Bill , as well as the Support Group, monthly continued to expand, including Minnesota GI Bill.
FAMILY OF MN VETERAN caregiver meetings are held for one-on-one counseling and care Recommendations from the 2019 Safety Perception Survey will “ be further implemented to reduce slip, trip and fall-related EMPLOYMENT families and the community. conferences. injuries for both Residents and staff. n Work with both employers and Veteran employees across the state to apply for the employment funds available for job licensing, training 35 and hiring. n Increase communications with the private business TOGETHER STRONG IN 2020 MAXIMUM MDVA Sustainability LOOKING TO 2020 & BEYOND sector on the financial benefits of training and hiring Veterans. OCCUPANCY 50% 2012 MDVA will continue working to develop strategies for shifting AVERAGE DAY CENTER ESTABLISHED GRANTS OCCUPANCY to a circular economy, characterized by reduced consumption OVERALL n Raise public awareness on how participation in the SOT license SATISFACTION of natural resources, recycling, and promoting local sourcing. 2020 Specific Eco-friendly steps scheduled for 2020 include: plate program directly benefits Minnesota Veterans. n Increase the 100% number of qualified SOT competitive grant applicants. 10 PRIVATE PAY WHERE YOU BELONG STAFF OR FEDERAL Strive to use 100% E-85 in MDVA vehicles. n Utilize recycled MEMBERS 4.90 PER DIEM paper and recycling bins. n Implement battery-powered HOMELESSNESS Registered Nurses Social Worker equipment over gasoline-powered, where possible. n Expand n Increase Veteran housing through greater engagement with Recreational Therapist the use of lab and mobile imaging services. n Implement organic Minnesota property managers. n Continue data collection on MN Program Assistants 2019 ADULT DAY CENTER CENTER DAY ADULT 2019 waste management programs. n Utilize BIS-meters in support Homeless Veterans to improve programs. n Become the fourth state Nutritionist buildings. n Replace the fleet with EV/Hybrid vehicles. in the nation to declare an end to Veterans homelessness.
26 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 27 FY19 at the Minnesota EVENTS JULY 2018 THROUGH JUNE 2019 Department of Veterans Affairs
was an active and exciting year, MAY 30 JUL 2018 SEPT 2018 OCT 2018 SENATOR SMITH TOURS as we honored the past, VETERANS HOME Luverne Veterans Home welcomed celebrated the present, Sen. Tina Smith for a tour and discussion and planned for the future. on future funding for Veterans Homes. MARCH 23 Each event hosted reflects the best NOVEMBER 11 2019 WOMEN VETERANS APRIL 24 AUGUST 23 VETERANS DAY CELEBRATION JANUARY 7 CONFERENCE MDVA JOB FAIR 2019 of what Minnesota offers– MVH-MINNEAPOLIS DENTAL JUN SEPTEMBER OCTOBER 25 U.S. Dept. of Veterans Affairs honored NEW MDVA COMMISSIONER 200 Veterans attended a day of wellness MVH-Minneapolis hosted an on-site job CLINIC OPENING JULY MDVA STAFF AWARDED MVH-HASTINGS ANNUAL Minnesota’s Veteran’s Day program WELCOMED and camaraderie. Featured speakers fair, offering applications, tours, and communities and organizations Celebrated the country’s first dental HIRE A VETERAN MONTH LEADINGAGE SCHOLARSHIPS PHEASANT LUNCH as an official regional site event. Governor Tim Walz named Larry Herke included Veteran Dajon Ferrell, retired on-the-spot interviews. clinic to open in a state Veterans Home. Dedicated to connecting Veterans with Fergus Falls and Minneapolis MDVA staff Annual event sponsored by the American MDVA’s 18th Commissioner. Brig. Gen. Carol Eggert (Sr. VP of Military coming together to work Veterans, families, selected officials, job opportunities, further assisting in members honored with LeadingAge Legion and the Veterans of Foreign Wars & Veteran Affairs at Comcast NBC sponsors and supporters gathered for a successful transition to civilian life scholarships. Hospital Pheasant Fund. Universal), and retired Tech. Sgt. Ruth side-by-side with legislators and staff– a unique “floss cutting” ceremony. after service. Perry, named 2019's Woman Veteran. all to pay tribute to the FEB 2019
men and women who kept us safe, STRONG JUNE 3 MN LYNX HONORS VETERAN and make us proud. Lynx’s annual Military Appreciation APRIL 27 Night honored 2019 Woman Veteran 42ND ANNUAL GET IN GEAR Following is just a glimpse of the Ruth C. Perry for her more than MDVA Commissioner Herke was the 20 years of service, and decades Official Starter for this Minneapolis memories that were made... NOVEMBER 11 of military-related volunteer work. MARCH 29 event that included a 5K in support of SEPTEMBER 9 DULUTH STATE VETERANS JULY 7 FEBRUARY 14 VIETNAM WAR COMMEMORATION AUSA – ROTC. TRIBUTE TO THE TROOPS VISITS OCTOBER 29 CEMETERY HELD ITS FIRST MN TWINS ARMED FORCES MDVA PARTICIPATES IN NATIONAL Minneapolis Veterans Home event held to SILVER BAY HOME BOOTS ON THE GROUND BURIAL APPRECIATION DAY DONATION SALUTE TO VETERAN PATIENTS recognize and honor Veterans that AUGUST 23 Honored Veterans from all branches Fergus Falls Home received over Commissioner Herke attends an event served in the Vietnam war. STATE FAIR AT THE MAY 2019 of the military. $53,000 from the Veterans Motorcycle honoring Veteran patients with Valentines MINNEAPOLIS VETERANS HOME created by school children from around Fun Run. Fun time with staff, Veterans and DEC 2018 the state.
families celebrating Minnesota. APR 2019 JUNE 4 2018 VETERANS ADULT DAY CENTER NOV AWARDED The Minneapolis Adult Day Center "Helicopter Angels" are the first recipients of the Make Zero Harm Possible Award MAY 12-18 from LeadingAge Minnesota for their JULY 28 DECEMBER 5 MDVA RECOGNIZES SKILLED work to reduce Veteran falls. HEROES & HISTORY FEBRUARY 24 SEPTEMBER 18 NEW STATE VETERANS HOME NURSING CARE WEEK DOCUMENTARY MN MILITARY RADIO WELCOMES US NEWS NAMES LUVERNE & PROJECT RECEIVES DONATION Nationally celebrated, Governor Walz Screening of TPT’s documentary NEW COMMISSIONER SILVER BAY TWO OF THE Montevideo received a $2.8M construction APRIL 6 proclaimed a statewide week long co-produced with MDVA about the MDVA Commissioner Larry Herke makes NATION’S BEST NURSING HOMES donation, earmarked for the new MN’S VETERAN HOMELESSNESS recognition of the role skilled nursing MISSION MISSION history of the Minnesota Veterans Home AUGUST 24 his Minnesota Military Radio debut with Veterans Home project, in honor of late care facilities play in caring for all of in Minneapolis. OFFICIALS VISIT PRESTON host Tom Lyons. PROGRAM FEATURED Vietnam Veteran Steven Williams. Commissioner Larry Herke was featured Minnesota’s elderly. CEMETERY on CBS This Morning to discuss VA’s Under Secretary for Memorial NOVEMBER 2 Minnesota’s efforts in ending Veteran Affairs, Randy Reeves, and VA Chief MVH-MINNEAPOLIS 77TH AUG 2018 Homelessness. of Staff Pamela Powers, with officials ANNUAL PHEASANT DINNER MAR 2019 from the National Cemetery Administration (NCA) paid visit to JUNE 7 MDVA's Preston Cemetery, the selected MVH-LUVERNE’S 25TH site for a video film that highlights the ANNIVERSARY CELEBRATION partnership and impact state Since opening in 1994, the staff has MAY 26 governments have in helping to provide DECEMBER 7 proudly served more than 840 Minnesota MEMORIAL DAY CEREMONY final resting places for Veterans and 77TH PEARL HARBOR Veterans and their families. MARCH 12 IN LITTLE FALLS eligible family members. REMEMBRANCE DAY CEREMONY COMMISSIONER WELCOMES Retired Maj. Gen. David D. Hamlar, Jr. AUGUST 1 Participants joining MDVA included the COMMANDER APRIL 9 JUNE 22 MVH-HASTINGS ANNIVERSARY was guest speaker at the State Veterans Pearl Harbor Survivors Association, Fort 75TH ANNIVERSARY Celebrated Hastings 40th anniversary NOVEMBER 9 Commissioner Herke travels to St. Cloud HISTORIC FLAGS PRESENTATION Cemetery ceremony. Events included Snelling National Cemetery Memorial Rifle State University to visit with national OF THE GI BILL of serving Veterans. WWI WOMEN PHYSICIANS COMPLETED a Fallen Soldier display by the Korean War Squad, and Minnesota Historical Society. American Legion Commander Landmark legislation that continues SEPTEMBER 19 CELEBRATED MDVA unveils the Historic Flags tribute Veterans Minnesota Chapter 1. Brett Reistead. at Building 22 on the Minneapolis to transform the lives of millions MDVA FISHING TRIP MDVA honored American women
Veterans Home campus. of Veterans nationally, with more 2018-2019 MDVA EVENTS Veterans in the Domiciliary program physicians who served during the first than 11,000 individuals currently enjoyed a fishing trip on Big Marine Lake. World War with an event that included a documentary screening of At Home JAN 2019 benefiting from the state’s GI Bill and Over There: American Women funds in Minnesota. Physicians in World War I.
AUGUST 24 AMERICAN LEGION’S 100TH MARCH 20 ANNIVERSARY VETERANS DAY ON THE HILL AUGUST 9 Little Falls Veterans Cemetery played The Minnesota Commander’s Task Force MAY 26 MVH VIETNAM VETERANS host to attendees of the American SEPTEMBER 27 JANUARY 7 (CTF), United Veterans Legislative Council APRIL 16 MEMORIAL DAY CEREMONY RECOGNITION DAY Legion’s milestone 100th Anniversary SOT LICENSE PLATE COMMISSIONER LARRY SHELLITO (UVLC), and the Minnesota Association of HASTINGS RECEIVES DONATION IN PRESTON Deputy Commissioner Douglas Hughes event. Members of the Legion’s National FUNDS AWARDED HONORED County Veterans Service Officers A $5,000 Residents Recreation Fund Lt. Col. Craig Neuzil was guest speaker at and Minneapolis Administrator Thomas Security Commission, and Veterans Art Over $220,000 awarded to recipients NOVEMBER 8 Outgoing Commissioner Larry Shellito (MACVSO) held the annual, non-partisan donation from the Cottage Grove the State Veterans Cemetery ceremony, JUNE 29
2018-2019 MDVA EVENTS EVENTS 2018-2019 MDVA Paul presented Vietnam-era Veterans Monument project artist Charles Kapsner competing in the Support Our Troops MVH-LUVERNE ANNUAL is recognized for his 8 years of service rally to announce issues on the joint 2019 VFW Post 8752 was presented to with events that included music and the MVH-FERGUS FALLS ANNUAL with pins. were in attendance. license plate fund grant program. PHEASANT DINNER to MDVA. legislative agenda. MVH-Hastings. parade of flags. STARS & STRIPES PARADE
28 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 29 Signed into law by Governor Additionally, the bill provides TAX BILL JUDICIARY BILL LEGACY BILL Tim Walz in 2019, the following grants to key partners, including: Responding to the personal Veterans suffering from This bill provides funds for: legislative bills were designed • Minnesota Assistance Council testimony from surviving Post-Traumatic Stress Disorder • The Minnesota Military Museum to make a positive impact on for Veterans spouses of disabled Veterans, (PTSD) are two to three times at Camp Ripley to document the Minnesota Veterans. • Congressionally chartered the passed bill eliminates the more likely to abuse their service of post-9/11 Veterans, COMMUNICATION SUMMARY Veterans Service Organizations: eight-year limit to the homestead partners. The Judiciary and and to care for, catalog and STATE GOVERNMENT – AMVETS property tax benefit available Public Safety finance bill includes display the collection of General FINANCE BILL – American Legion through the Disabled Veteran a one-time grant for a domestic John Vessey, Minnesota’s most This comprehensive bill – Disabled American Veterans Homestead Market Value abuse prevention program to decorated Veteran. STRONG 2019 LEGISLATIVE continues funding MDVA for – Military Order of the Exclusion. Effective assessment help current and former service • A memorial to Veterans fiscal years 2020-21, providing Purple Heart year 2019, for taxes payable members and their families. in Martin County on Winnebago For nine years, the award-winning MINNESOTA MILITARY n Memorial Day Live 2019 - 3 hour show operating dollars for both – Paralyzed Veterans of America 2020, it includes changes to the RADIO (MMR) has been the forum for retelling the stories Avenue in Fairmont. n Commanders' Task Force Holiday Show the Program & Services and – Veterans of Foreign Wars application date, from July 1 JOBS BILL of Minnesota’s military heroes. Vietnam Veteran and Healthcare divisions, including: – Vietnam Veterans of America to December 15. Finally, the The bill provides a grant to the • The Veterans’ Voices radio volunteer host Tom Lyons keeps the program informative • Five Minnesota Veterans Homes legislature allows County Construction Careers Foundation program, produced by the and entertaining with guests that range from historians “This is Tom Lyons and I hope • Three State Veterans Cemeteries Veterans Service Officers supporting the Helmets to Hard Association of Minnesota to Veterans and their Commanders from all eras. Three areas of significant need that you make a difference • State Soldiers Assistance Program (CVSOs) to share private data Hats initiative, helping Veterans Public Education Radio Stations HIGHLIGHTS also received increased funding: Carried on over 55 radio broadcasting stations, this in someone's life this week. TOGETHER • Education & Employment with county assessors in order qualify for an apprenticeship in (AMPERS), in partnership with • Operating adjustment for MDVA syndicated radio show and podcast serves to preserve RADIO HOW TOM LYONS ENDS EVERY SHOW ON MMR Programs (Higher Education, to determine eligibility for the the building and construction the Minnesota Humanities Center. ® Programs & Services Division the stories of heroism before they are forgotten. Listen GI Bill & Minnesota GI Bill) Disabled Veterans Homestead industry. In the program’s first The program features Veteran • Additional funds for the State to episodes at MinnesotaMilitaryRadioHour.com • F ederal Claims Assistance & Market Exclusion. year, 68 Veterans achieved stories from WWII and Vietnam, Commissioner Larry Herke was featured on Statewide Veterans Outreach Veterans Cemeteries operations employment. That grew to 300 as well as the perspective of CBS THIS MORNING with Host Dana Jacobson • Increase in available annual MINNESOTA MILITARY STATIONS • G old Star Families & new employees in year two. Native American Veterans. talking about Minnesota's efforts in ending MDVA Women Veteran Programs funds for Minnesota CORE Albany KDDG FM 105.5 (Counseling and Case The funds will be used to add Albert Lea KATE AM 1450 MEDIA Veteran Homelessness. LEGISLATIVE Homelessness Prevention • Management Outreach, tales from the Korean War Alexandria KXRA 1490 AM WWW.CBSNEWS.COM/NEWS/MINNESOTA- & Assistance Efforts Austin KAUS AM 1480 SESSION
NOTED Referral, and Education) PROGRAM-AIMS-TO-END-VETERAN- to the collection. Aitkin KKIN AM 930 SUMMARY Bemidji KBUN AM 1450 & KBUN FM 104.5 HOMELESSNESS/ Bois Forte KBFT FM 89.9 Brainerd KVBR AM 1340 n Website users increased 11.2% over Crookston KROX AM 1260 & KROX FM 105.7 Duluth/Superior WDSM AM 710 FY18 activity, from 107,783 to 119,891. WEB MINNESOTA MILITARY RADIO MILITARY HOUR.COM MINNESOTA Faribault KBGY FM 107.5 & KQCL FM 95.9 n Website sessions went from 168,776 You Are Not Forgotten Fairmont KSUM AM 1370
2019 to 181,831, or a 7.7% increase.
2019 Fond Du Lac WGZS FM 89.1 Forest Lake WKLX FM 95.9 ACCOMPLISHMENTS POW/MIA RECOGNITION DAY Grand Rapids KOZY AM 1320 HERMES PLATINUM AWARD Hastings KDWA AM 1460 & KDWA FM 97.7 International Falls KXBR FM 91.9 MDVA 2018 Annual Report ARMED FORCES SERVICE Jackson KKOJ AM 1190 & KKOJ FM 97.7 CATEGORY: Print Media/Publications/Annual Report CENTER (AFSC) has been Litchfield KLFD AM 1410 (MDVA with Triad Marketing & Advertising, Inc.) Little Falls KTLF AM 960 & WyRQ 92.1 serving military personnel Luverne KQAD AM 800 and their families in Terminal MARCOM GOLD WINNER Madison KLQP FM 92.1 1 of the Minneapolis/St. Paul Marshall KMHL AM 1400 MDVA SOAR Program Montevideo KDMA AM 1460 International Airport since CATEGORY: Video/Film/Government RECOGNITION New Prague KCHK AM 1350 & KCHK 95.5 FM November 22, 1970. Legislation 2019 MDVA LEGISLATIVE ACTIVITIES New Ulm KNUJ AM 860 (MDVA with Walk the Moon Media) Owatonna/Waseca KOWZ AM 1170/FM 106.3 & KRFO FM 104.9 2019 included $100,000 in one-time Pequot Lakes KLKS FM 100.1 MARCOM HONORABLE MENTION funding to provide new Pine City WCMP AM 1350 Pipestone KLOH 1050 AM Heroes and History Documentary LEGISLATIVE furniture and improvements Preston KVGO FM 104.3 & KFIL FM 103.1 CATEGORY: Video/Film/Government POW/MIA RECOGNITION DAY VETERANS SUICIDE AWARENESS DAY AMERICAN ALLIES DAY HMONG SPECIAL GUERRILLA UNITS in the Center to better serve Princeton WQPM AM 1300 (MDVA with Twin Cities PBS) Ramsey KLCI FM 106.1 POW/MIA Recognition Day ensures Across the United States, Held June 30th each year, this day REMEMBRANCE DAY members of the military. Redwood Falls KLGR AM 1490 & KLGR FM 95.9 the words “You Are Not Forgotten” an estimated 20 Veterans die honors foreign-born individuals May 14th of each year will honor THE PRESTON CEMETERY was selected by Rochester KROC AM 1340 will endure. The third Friday of by suicide every day. To increase who fought alongside the United Southeast Asians, Americans and MINNESOTA MEDAL OF St. Cloud WJON AM 1240 the National Cemetery Administration (NCA) 2019 Staples KNSP AM 1430 as the film site for a video highlighting the September each year will be visibility and focus attention to States armed forces in military their allies who served, suffered, HONOR MEMORIAL on the Twin Cites News/Talk AM 1130 Minnesota’s recognition this crisis, Minnesota will observe conflicts around the world. sacrificed or died in the Secret State Capitol grounds received Wadena KWAD AM 920 critical partnership and positive impact state Willmar KWLM AM 1340 & KWLM FM 96.3 governments have in helping to provide final of the courage and sacrifices “Veterans Suicide Awareness War in Laos during the Vietnam $150,000 in one-time funding Winona KWNO AM 1230 2019 MDVA COMMUNICATIONS COMMUNICATIONS 2019 MDVA resting places for Veterans and eligible family of the state’s POW/MIA and Day” the first Saturday of October War from 1961 to 1975. for further development. Worthington KWOA AM 730 & KWOA FM 100.3 members. their families. each year.
30 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 31 % % 5.0 % COUNTY / VETERAN TOTAL COMPENSATION CONSTRUCTION EDUCATION GENERAL INSURANCE & MEDICAL **UNIQUE 10.7 CLAIMS & % CONGRESSIONAL POPULATION* EXPENDITURE & PENSION REHABILITATION/ OPERATING INDEMNITIES CARE PATIENTS SILVER BAY 8.7 DISTRICT EMPLOYMENT EXPENSES OUTREACH LUVERNE 8.2 AITKIN 1,767 $ 18,780 $ 7,160 $ - $ 292 $ - $ 479 $ 10,849 908 % PROGRAMS & SERVICES ANOKA 21,358 $ 156,843 $ 66,634 $ - $ 8,283 $ - $ 2,075 $ 79,850 7,345 BECKER 2,869 $ 26,199 $ 11,029 $ - $ 324 $ - $ 248 $ 14,597 1,286 41.9 BELTRAMI 2,959 $ 27,973 $ 14,887 $ - $ 1,087 $ - $ 169 $ 11,831 1,312
MINNEAPOLIS COUNTY BY BENTON 2,924 $ 32,981 $ 10,701 $ - $ 535 $ - $ 167 $ 21,578 1,522 BIG STONE 410 $ 4,379 $ 2,222 $ - $ - $ - $ 15 $ 2,142 244 BLUE EARTH 3,642 $ 29,407 $ 13,454 $ - $ 2,793 $ - $ 649 $ 12,512 1,373 DISTRIBUTION OF FEDERAL VA FUNDS FY18 BROWN 1,753 $ 13,868 $ 8,113 $ - $ 306 $ - $ 153 $ 5,296 820 As of September 30, 2018 EXPENDITURES IN $000s CARLTON 2,794 $ 24,418 $ 14,358 $ - $ 784 $ - $ 98 $ 9,177 1,020 % CARVER 4,510 $ 27,387 $ 12,509 $ - $ 1,204 $ - $ 221 $ 13,452 1,397 7.3 VETERANS EXPENDITURES CASS 2,896 $ 31,053 $ 13,589 $ - $ 319 $ - $ 85 $ 17,060 1,702 CHIPPEWA 759 $ 7,914 $ 2,613 $ - $ - $ - $ 94 $ 5,207 459
HASTINGS % BY STATE Alabama 365,895 $ 3,513,932 CHISAGO 3,853 $ 33,705 $ 16,515 $ - $ 1,522 $ - $ 434 $ 15,234 1,294 11.3 Alaska 68,847 $ 724,070 CLAY 3,736 $ 40,864 $ 15,153 $ - $ 1,948 $ - $ 393 $ 23,369 1,710 CLEARWATER 824 $ 7,512 $ 3,415 $ - $ - $ - $ 31 $ 4,066 419 FERGUS FALLS Arizona 500,133 $ 4,105,003 COOK 429 $ 2,852 $ 1,414 $ - $ 63 $ - $ 3 $ 1,371 123 COTTONWOOD 743 $ 6,575 $ 2,837 $ - $ 33 $ - $ 24 $ 3,682 326 Arkansas 219,334 $ 2,219,193 CROW WING 5,619 $ 59,160 $ 29,125 $ - $ 1,629 $ - $ 607 $ 27,799 2,916 DAKOTA 24,496 $ 198,439 $ 83,538 $ - $ 12,849 $ - $ 2,123 $ 99,929 7,629 California 1,629,238 $ 16,039,129 DODGE 1,289 $ 7,930 $ 3,835 $ - $ 212 $ - $ 105 $ 3,778 430 EXPENDITURES EXPENDITURES % Colorado 398,783 $ 3,582,329 DOUGLAS 2,944 $ 26,958 $ 12,664 $ - $ 602 $ - $ 208 $ 13,484 1,516 FARIBAULT 1,113 $ 7,996 $ 3,683 $ - $ 142 $ - $ 18 $ 4,153 407 Connecticut 177,235 $ 1,307,342 FILLMORE 1,379 $ 10,536 $ 4,864 $ - $ 321 $ - $ 86 $ 5,265 515 6.9 2019 ADMINISTRATION FREEBORN 2,342 $ 19,259 $ 7,441 $ - $ 215 $ - $ 187 $ 11,417 1,100 Delaware 70,798 $ 476,658 GOODHUE 3,536 $ 25,059 $ 10,712 $ - $ 809 $ - $ 252 $ 13,285 1,037 District of Columbia 27,356 $ 3,836,010 GRANT 467 $ 4,357 $ 2,171 $ - $ 13 $ - $ 22 $ 2,150 234 HENNEPIN 50,965 $ 515,762 $ 145,317 $ 2,027 $ 28,861 $ 97,180 $ 7,836 $ 234,542 15,625 DISTRIBUTION DISTRIBUTION
EXPENDITURES 2019 Florida 1,491,070 $ 13,267,458 HOUSTON 1,317 $ 9,139 $ 4,659 $ - $ 226 $ - $ 114 $ 4,139 580 Georgia 694,168 $ 6,401,768 HUBBARD 1,962 $ 18,107 $ 8,678 $ - $ 244 $ - $ 91 $ 9,093 923 2019
ISANTI 2,765 $ 25,057 $ 10,406 $ - $ 774 $ - $ 255 $ 13,622 1,232 Hawaii 111,459 $ 996,546 ITASCA 4,103 $ 37,346 $ 20,254 $ - $ 504 $ - $ 169 $ 16,419 1,914 JACKSON 706 $ 4,378 $ 1,788 $ - $ 14 $ - $ 58 $ 2,518 287 Idaho 120,903 $ 1,039,772 KANABEC 1,368 $ 13,892 $ 5,052 $ - $ 89 $ - $ 111 $ 8,640 683 Illinois 609,881 $ 4,583,447 KANDIYOHI 2,341 $ 22,141 $ 10,445 $ - $ 239 $ - $ 284 $ 11,173 1,263 RECEIPTS 2019 KITTSON 293 $ 1,978 $ 993 $ - $ - $ - $ - $ 984 147 Indiana 401,070 $ 2,915,743 KOOCHICHING 1,100 $ 9,554 $ 5,408 $ - $ - $ - $ 44 $ 4,101 437 LAC QUI PARLE 558 $ 5,787 $ 2,062 $ - $ 13 $ - $ 25 $ 3,687 369 Iowa 201,353 $ 1,444,373 LAKE 1,019 $ 7,942 $ 4,507 $ - $ 97 $ - $ 88 $ 3,249 446 Kansas 191,353 $ 1,479,816 LAKE of the WOODS 354 $ 2,697 $ 1,405 $ - $ - $ - $ 36 $ 1,256 153 LE SUEUR 1,874 $ 11,378 $ 4,941 $ - $ 388 $ - $ 65 $ 5,984 704 Kentucky 291,660 $ 2,549,801 LINCOLN 446 $ 2,758 $ 1,113 $ - $ - $ - $ 27 $ 1,619 171 LYON 1,401 $ 10,217 $ 4,218 $ - $ 182 $ - $ 108 $ 5,708 530 VA PER DIEM Louisiana 280,549 $ 2,628,033 McLEOD 2,569 $ 19,659 $ 7,984 $ - $ 622 $ - $ 155 $ 10,899 1,100 Maine 111,266 $ 1,062,027 MAHNOMEN 354 $ 3,636 $ 1,685 $ - $ - $ - $ 29 $ 1,921 163 2019 MARSHALL 584 $ 5,613 $ 2,948 $ - $ 34 $ - $ 11 $ 2,620 360 % Maryland 380,317 $ 3,019,653 MARTIN 1,500 $ 12,200 $ 6,331 $ - $ 175 $ - $ 72 $ 5,622 668 MEEKER 1,691 $ 17,206 $ 7,259 $ - $ 119 $ - $ 93 $ 9,735 933 26.1 Massachusetts 310,649 $ 2,807,487 MILLE LACS 2,191 $ 26,486 $ 12,593 $ - $ 477 $ - $ 315 $ 13,101 1,185 Michigan 570,662 $ 4,035,413 MORRISON 2,646 $ 36,478 $ 16,464 $ - $ 682 $ - $ 116 $ 19,217 1,709 MOWER 2,510 $ 17,719 $ 9,293 $ - $ 379 $ - $ 141 $ 7,906 814 MINNESOTA 318,063 $ 2,778,321 MURRAY 672 $ 5,121 $ 1,762 $ - $ 15 $ - $ 42 $ 3,301 315 NICOLLET 1,869 $ 14,135 $ 7,526 $ - $ 998 $ - $ 295 $ 5,316 815 FINANCIALS Mississippi 189,085 $ 1,778,520 NOBLES 1,066 $ 7,865 $ 2,750 $ - $ 53 $ - $ 77 $ 4,986 466 OTHER REVENUE Missouri 434,373 $ 3,697,994 NORMAN 456 $ 6,613 $ 2,387 $ - $ - $ - $ 8 $ 4,218 253 OLMSTED 9,053 $ 44,079 $ 22,668 $ - $ 3,192 $ - $ 683 $ 17,536 2,317 Montana 90,231 $ 780,982 OTTER TAIL 4,645 $ 43,957 $ 19,172 $ - $ 517 $ - $ 345 $ 23,923 2,271 % PENNINGTON 898 $ 6,753 $ 3,142 $ - $ 209 $ - $ 71 $ 3,330 348 GENERAL FUND APPROPRIATION Nebraska 127,255 $ 1,191,639 PINE 2,445 $ 23,896 $ 12,218 $ - $ 270 $ - $ 128 $ 11,280 974 1.5 PIPESTONE 608 $ 2,833 $ 1,143 $ - $ - $ - $ 20 $ 1,670 185 RESIDENT Nevada 214,639 $ 2,078,261 MEDICARE FUNDS POLK 2,147 $ 17,365 $ 7,277 $ - $ 756 $ - $ 184 $ 9,148 893 % MAINTENANCE New Hampshire 102,682 $ 772,525 POPE 830 $ 7,748 $ 2,964 $ - $ 32 $ - $ 25 $ 4,727 452 New Jersey 340,561 $ 2,225,449 RAMSEY 23,137 $ 174,646 $ 67,244 $ - $ 13,723 $ - $ 2,708 $ 90,970 6,864 STRONG 57.2 CHARGES RED LAKE 239 $ 2,101 $ 1,002 $ - $ - $ - $ 23 $ 1,076 109 % New Mexico 156,595 $ 1,545,337 REDWOOD 1,014 $ 8,132 $ 4,126 $ - $ 91 $ - $ 95 $ 3,820 415 DONATIONS RENVILLE 998 $ 10,239 $ 5,278 $ - $ 103 $ - $ 211 $ 4,647 420 2.0 New York 747,146 $ 6,283,123 RICE 3,901 $ 23,363 $ 10,866 $ - $ 814 $ - $ 351 $ 11,333 1,005
% North Carolina 728,178 $ 7,308,631 ROCK 638 $ 4,797 $ 1,919 $ - $ 17 $ - $ 37 $ 2,824 309 Fergus Falls $ 15,179,130 General Fund Appropriations $ 75,823,000 ROSEAU 1,084 $ 6,165 $ 2,885 $ - $ 40 $ - $ 28 $ 3,212 386 % 12.5 North Dakota 51,265 $ 412,761 ST. LOUIS 15,384 $ 111,697 $ 60,619 $ - $ 6,901 $ - $ 1,290 $ 42,887 5,722 Healthcare $ 58,173,000 SCOTT 6,572 $ 52,042 $ 24,364 $ - $ 3,515 $ - $ 493 $ 23,671 2,322 Hastings $ 9,829,692 .7 Ohio 753,809 $ 8,692,249 SHERBURNE 5,812 $ 59,280 $ 27,579 $ - $ 3,095 $ - $ 604 $ 28,001 2,787 Programs $ 17,650,000 Oklahoma 300,100 $ 3,258,053 SIBLEY 842 $ 7,044 $ 3,299 $ - $ - $ - $ 13 $ 3,732 371 Luverne $ 11,680,983 STEARNS 9,791 $ 165,923 $ 51,129 $ 2,377 $ 3,851 $ 1,240 $ 863 $ 106,462 6,024 Oregon 297,039 $ 2,862,577 STEELE 2,338 $ 15,202 $ 7,009 $ - $ 471 $ - $ 180 $ 7,542 729 Minneapolis $ 56,087,551 Federal Medicare Funds $ 2,637,289 STEVENS 505 $ 3,317 $ 1,474 $ - $ 14 $ - $ 27 $ 1,802 213 Pennsylvania 793,321 $ 5,547,696 SWIFT 627 $ 6,098 $ 2,493 $ - $ 15 $ - $ 70 $ 3,520 334 VA Per Diem $ 34,631,696 Rhode Island 61,078 $ 558,900 TODD 1,831 $ 20,114 $ 6,598 $ - $ 50 $ - $ 187 $ 13,279 1,093 Silver Bay $ 14,355,090 CAPITAL BONDING IMPROVEMENTS TRAVERSE 290 $ 2,616 $ 1,251 $ - $ - $ - $ 11 $ 1,354 153 South Carolina 400,742 $ 3,849,696 WABASHA 1,700 $ 15,545 $ 7,192 $ - $ 549 $ - $ 317 $ 7,488 663 FEDERAL & STATE WADENA 1,155 $ 16,176 $ 9,092 $ - $ 237 $ - $ 382 $ 6,465 608
Resident Maintenance Charges $ 16,573,730 POPULATION Total Healthcare Homes $ 107,132,446 South Dakota 64,733 $ 668,431 WASECA 1,224 $ 9,052 $ 4,055 $ - $ 215 $ - $ 74 $ 4,707 488
Bonding improvements are not included in WASHINGTON 13,910 $ 100,256 $ 45,400 $ - $ 7,115 $ - $ 1,912 $ 45,830 3,810 2019 MDVA FINANCIALS Donations $ 933,513 EXPENDITURES Tennessee 465,675 $ 4,407,936 *Expenditures and Receipts totals, as they are not WATONWAN 730 $ 6,102 $ 2,689 $ - $ 170 $ - $ 134 $ 3,109 357 Programs & Services $ 10,942,613 Healthcare $ 838,005 Texas 1,574,021 $ 17,079,858 WILKIN 438 $ 4,364 $ 1,364 $ - $ - $ - $ 16 $ 2,983 183 MINNESOTA'S RANK IN VETERAN RANK IN VETERAN MINNESOTA'S considered ongoing operational funds. RANK IN VETERAN MINNESOTA'S WINONA 2,724 $ 18,343 $ 8,605 $ - $ 1,019 $ - $ 175 $ 8,544 1,031 Programs $ 95,508 Utah 132,571 $ 1,201,770 WRIGHT 7,759 $ 57,731 $ 24,718 $ - $ 2,473 $ - $ 485 $ 30,055 2,849 Claims & Outreach $ 6,685,640 YELLOW MEDICINE 703 $ 8,078 $ 3,101 $ - $ 13 $ - $ 33 $ 4,931 360 * Capital Bonding Total $ 1,119,590 th Vermont 42,120 $ 321,578 Other Revenue $ 2,004,058 Virginia 719,916 $ 5,922,116 MINNESOTA 318,062 $ 2,778,321 $ 1,138,802 $ 4,403 $ 120,936 $ 98,419 $ 31,791 $ 1,383,970 120,334 Total Programs & Services $ 17,628,253 Federally Funded for Duluth Cemetery rd 26 Healthcare $ 574,365 23 Washington 552,291 $ 4,377,268 CONG DIST (01) 41,804 $ 280,269 $ 133,440 $ - $ 11,846 $ - $ 3,541 $ 131,443 14,985 CONG DIST (02) 40,502 $ 318,861 $ 138,866 $ - $ 19,462 $ - $ 3,699 $ 156,835 12,713 Total Administration $ 9,307,824 * Programs $ 1,429,693 State Asset Preservation Fund $ 4,100,000 West Virginia 140,027 $ 1,971,288 CONG DIST (03) 33,571 $ 228,815 $ 96,631 $ 13 $ 17,513 $ - $ 4,662 $ 109,997 9,974 CONG DIST (04) 31,633 $ 235,860 $ 95,037 $ 20 $ 18,054 $ - $ 3,880 $ 118,870 9,116 Wisconsin 354,266 $ 2,863,140 CONG DIST (05) 27,495 $ 356,209 $ 79,293 $ 1,909 $ 14,987 $ 97,180 $ 4,034 $ 158,806 9,007 Wyoming 46,927 $ 462,775 CONG DIST (06) 42,683 $ 426,737 $ 160,880 $ 2,454 $ 16,369 $ 1,240 $ 3,734 $ 242,061 18,291 CONG DIST (07) 45,691 $ 423,984 $ 181,241 $ 8 $ 7,385 $ - $ 3,479 $ 231,871 21,943 $134,068,523 $132,603,286 Puerto Rico 76,144 $ 1,557,601 CONG DIST (08) 54,683 $ 507,586 $ 253,415 $ - $ 15,321 $ - $ 4,762 $ 234,087 24,305 2019 MDVA FINANCIALS 2019 MDVA Veteran population estimates, as of September 30, 2018, are produced by the VA Office of the Actuary (VetPop 2017). 2019 TOTAL EXPENDITURES 5.0% increase RECEIPTS 2019 TOTAL RECEIPTS 2.6% increase Guam 10,108 $ 112,380 * EXPENDITURES ** Unique patients are patients who received treatment at a VA health care facility. Data are provided by the Allocation Resource Center (ARC).
32 MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 2019 ANNUAL REPORT 2019 ANNUAL REPORT MINNESOTA DEPARTMENT OF VETERANS AFFAIRS 33 An emblem of strength, leadership and vision, the eagle depicts the importance of having principles founded in honesty and truth. It is said, an eagle in flight brings a message of renewed life, reminding all to look ahead, to reach higher, and to believe that the future holds possibilities that you may not yet be able to see.
The message and ideals of the eagle are the very embodiment of the values and the mission of the Minnesota Department of Veterans Affairs... to provide strength, leadership and vision to every Minnesota Veteran in need so they can take flight and successfully soar. MINNESOTA STATE VETERANS CEMETERY Duluth laid to rest its first Veteran on Veteran's Day, November 11, 2018. It is the third State Veterans Cemetery in Minnesota.
MDVA Central Office 20 West 12th Street St. Paul, Minnesota 55155 651-296-2562 1-888-LinkVet (546-5838)
MinnesotaVeteran.org