f e a t u r e s g u i d e Welcome to the Wonderful World of Hopper 3TM Congratulations on purchasing the most awarded and technologically advanced whole-home HD DVR on the market. The Hopper 3 is your portal to smarter, more convenient entertainment. Now, let’s make sure you understand how to use it.
PROD_17797_HopperQuickGuideMagazine_041416.indd 2 4/14/16 10:30 AM 4) 15 Tips You’ll Love 14) PrimeTime Anytime 22) Settings 6) Home 15) TV Activity 24) Parental Controls 8) Guide 16) Movies 25) Internet Connection 10) Menu 18) Video On Demand 26) Refer a Friend 11) Search 19) DISH Anywhere 27) Remote Overview 12) DVR 20) Apps Back) Help
Info This icon can be seen on certain pages throughout this guide. Press and hold INFO/HELP to access additional assistance on your TV. 15 TIPS YOU’LL LOVE Become a Hopper pro. Here are 15 quick tips and features that will have you surfing through your Hopper with stylish ease.
Lose Your Remote? Press the LOCATE REMOTE button on the front panel of your Hopper receiver, and in a few seconds the remote will begin to beep to help you locate it.
Binge-Watching is Awesome! It’s so easy to spend a day, night, or weekend just camped on your couch bingeing on a great show. The Hopper organizes DVR record- NEXT ings and On Demand programs by season and episode. When you finish an episode, EPISODE a pop-up will appear showing the next available episode to watch. It’s like you barely even have to move (OK, not sure that’s a good thing, but you get the idea.)!
Never Change Inputs! Netflix fans will love the fact that you don’t have to use a different remote or switch inputs when using Netflix. Access Netflix from the app on the Main Menu, or simply go to Channel 370. And now, Netflix is automatically integrated into your search functionality for even easier browsing. (See Page 10.)
Watch in One Room, Finish in Another. You can start a movie in the family room and finish it in the bedroom without missing a minute.
Got a Question? We’ve Got an Answer. Help is always available via screen overlays to quickly learn more about Hopper’s many features. You can also get step-by- step tutorials by accessing the Help feature via the main menu. (See back cover.)
PrimeTime Anytime. Your programs are always recorded, ready and waiting for you with PrimeTime Anytime. You’ll never miss the awards, big game, political debate— really anything that airs on ABC, CBS, NBC, and FOX during primetime. Plus, you can use AutoHop to skip the commercials on select shows. (See Page 14.)
Game Finder. You know that frustrating feeling when you can’t find what channel the game is on? You’ll never feel that way again with Game Finder. Use this app to get all the information on your favorite teams from every league and conference, all in one place. (See Page 21.)
4 Free Movies Anytime. You have a movie library filled with thousands of titles that are available to you whenever you want. And the best part is that most of these movies are free. Just access Videos On Demand. (See Page 18.)
Change the Text Size. There’s no need to squint when trying to read the Guide. (See Page 8.)
Don’t Get Caught in the Rain. Get real-time weather forecasts for your area (or anywhere in the country) while watching TV with The Weather Channel app. It’s the weather forecast built around your schedule. (See Page 21.)
Over 500 Hours of Storage! Your storage capacity is beyond huge! You can store up to 500 hours of HD programming—that’s like 250 two-hour movies!
Take It With You. With DISH Anywhere, you can literally watch live TV and access all of your recordings and Video On Demand anywhere. (See Page 19.)
Find Something to Watch. Don’t know what to watch? Start with the HOME screen. Here you can find program recommendations and more. (SeePage 6.)
Intuitive Search. It’s like the Hopper knows what you’re searching for before you start to search. The intuitive search functionality built into the Hopper lets you enter just a few letters before offering a list of accurate results. You can search by title, actor, sport, and more. (See Page 11.)
Parental Controls. Rest assured that you are in complete control when it comes to setting viewing restrictions for programming and apps on the Hopper. (See Page 24.)
5 HOME The Home tab is all about you. It’s your starting point to quickly find what’s on now and to see what’s coming on later.
Access the Home Screen To access the Home screen, press HOME on your remote.
Content Tabs Content tabs help you quickly find the programming you’re searching for – from sports to shows and movies.
6 Info
QUICK TIP
Use SKIP FORWARD and SKIP BACK to navigate through the Menu, Home, Shows, Sports, and Movies.
7 GUIDE
The Hopper’s high-definition Guide displays what’s airing on TV now and what’s coming up in the next nine days. The Guide provides full listings for all your channels.
Access the Guide Press GUIDE on your remote control. Use CHANNEL UP and CHANNEL DOWN to navigate, or enter a channel number to go directly to that channel.
Customize the Guide When in the Guide, simply press OPTIONS on your remote to customize your Guide experience:
Create Favorite Channels Lists – Every member of your family can create their list of favorite channels so only those channels appear when browsing in the Guide. Only See Channels You Subscribe To – Display all DISH channels or just the channels you subscribe to with the All Subscribe option. Access Your Guide Settings – With the Guide Settings option, you can make text larger, change the order networks are listed, hide adult channels, and more.
8 Info
8 Guide Shortcuts You Need to Know
1 SKIP FORWARD on your remote skips forward 2½ hours at a time.* 2 When you press and hold SKIP FORWARD, it advances the guide 24 hours at a time.* 3 Press INFO to see a pop-up with more programming details. 4 For fast channel-surfing, press and hold CHANNEL UP or CHANNEL DOWN. 5 To record a program, press SELECT for recording options. 6 To return to Live TV, press BACK/LIVE TV. 7 When you see a “+” next to a channel, you have additional channel options to choose from. Press SELECT on your remote to expand and collapse those channels (for example, Channel 99 includes more than 70 channels of SiriusXM). 8 Make the font larger by pressing OPTIONS on your remote and selecting Guide Settings > Larger Text.
*NOTE: This reflects when the Guide is set to the default font size of Small.
Creating and Using Favorite Channels Lists
1 While in the guide, press OPTIONS and select Favorite Channels > Favorite Settings. 2 You can customize up to four lists. Start by selecting List 1 and editing the name of the list and the channels included by following the onscreen prompts. 3 Once you’ve established your Favorites Lists, you can select what lineup appears in the Guide by pressing OPTIONS on your remote when you are in the Guide.
Choose between Classic and Modern themes to find the right colors QUICK TIP for reading the Guide on any TV.
9 MENU Info Consider the Menu as the control center of the Hopper. This is where you navigate through your content options, personalize your settings, manage your account, and more. First, let’s get you familiar with how your Hopper is set up.
The top of the screen serves as your orientation guide. The gray tab shows what content category you are currently in. The middle of your screen is navigable space. Use your remote to highlight the feature you wish to access and press SELECT.
Trending PrimeTime Video On DVR Guide Netflix See what everyone Anytime Demand Record and Find out what’s on Seamlessly is watching locally This exclusive Select from access up to now and what’s transition from and nationally, so feature lets you thousands of 2,000 hours of coming up. The DISH programming you never miss record every movies and TV content and Guide provides to your Netflix another big event. primetime show series. From New watch it from a full listing of all account without on ABC, CBS, Releases to Free any room in the your channels. changing the NBC, and FOX. On Demand, house. input on your TV. enjoy content on your schedule.
Search Settings Help My Account Weather Apps Quickly find what Access this Find frequently Use this feature Get the current Find games, music, you’re looking for. control panel to asked questions, to manage your weather, forecasts, sports, news, and With Search, you personalize your troubleshoot a DISH account conditions, and entertainment, or can find content experience and problem and learn and see recent alerts for your town just socialize with by a title of a get the most out how to maximize Pay-Per-View and favorite cities. your friends. movie, TV show, of your Hopper. your entertainment and On Demand or by actor name. experience. purchases.
10 SEARCH With Search, you can find what you’re looking for on Live TV, in your DVR, and On Demand by entering just three characters. The Hopper’s intuitive search functionality even finds things that aren’t scheduled yet.
Not Sure What to Watch? The Search screen is prepopulated with the most popular search results at that time. Just press on your remote to see the hottest titles listed.
To Start a Search Press on your remote.
1 Enter a title, actor, sport, team, or channel using the arrow buttons on your remote. Results will begin displaying as soon as you start typing. 2 To choose a displayed result, press the corresponding number on your remote.
TITLE ACTOR TEAM (Game of Thrones) (Peter Dinklage) (Tennessee Volunteers)
HBO® and related channels and service marks are the property of Home Box Office, Inc.
From your search results, you can set recordings for a show, sport, or team QUICK TIP across all channels.
11 DVR
Watch, record, pause, and rewind Live TV on any TV in your house with the Hopper. Plus, your DVR allows you to record up to 500 HD hours of your favorite programs and watch them from any room in the house.
Pause or Rewind Live TV PrimeTime Anytime All your PrimeTime Anytime Press PAUSE on your remote to momentarily recordings are found in this folder. suspend Live TV, then press PLAY to resume. If you Recordings can be grouped missed something and want to see it again, press alphabetically or by recording date. SKIP BACK to go backward 10 seconds at a time.
DVR Recording Options
Recorded Date Sort Sort your programming either by date, where the most recent recording is listed first, or alphabetically by show title.
Move to Trash Highlight the program you wish to delete and press RECALL on your remote.
Manage Recordings Add your recordings to folders, protect your shows from being deleted, and transfer programs to an external drive.
Manage Folders Create personalized folders to organize your recorded content.
12 Info
Tabs
Recordings Timers View your entire library of recorded content. See and manage your complete list of scheduled recordings. Schedule Trash See which programs are scheduled to record each day. Access programs in the trash, then press the OPTIONS button to restore or delete them permanently.
DVR Storage Indicator See how much DVR space you have left.
13 ® PRIMETIME ANYTIME Info
PrimeTime Anytime gives you the power to record all the series specials, sporting events, movies—actually, whatever is airing on ABC, CBS, NBC, and FOX during primetime hours.
Setting Up and Using PrimeTime Anytime Is Easy! Just press HOME twice on your remote, then select PRIMETIME ANYTIME and press OPTIONS. This menu will allow you to turn on the PrimeTime Anytime feature, customize the networks you wish to record, determine which days to record, as well as specify how many days you wish to keep the recordings.
To view your shows, press DVR on your remote and select PRIMETIME ANYTIME. When you open your PrimeTime Anytime folder, press OPTIONS on your remote to group your recordings alphabetically or by recording date.
®
Instantly skip commercials on select PrimeTime Anytime recorded shows that display a red kangaroo before the title or on the show thumbnail.
Enable AutoHop by selecting YES when prompted.
14 MULTIVIEW Info
Monitor your favorite channels at once, or get a holistic view of the sports games or news broadcasts at once. Fill your TV with your favorite shows without limiting yourself to just one screen!
The Hopper gives you a picture-in-picture experience with the Multiview feature.
Once in Multiview mode, you can navigate each displayed screen with your remote. Select a single screen for recording and viewing options or to expand back into full-screen-viewing mode.
When in Multiview, select an individual QUICK TIP screen to access the full guide with the normal user experience.
15
PROD_17797_HopperQuickGuideMagazine_041416.indd 15 4/14/16 10:30 AM MOVIES Some people really appreciate the nitty-gritty details behind a movie, as well as how critics rated it. Hopper helps by providing trusted information from Rotten Tomatoes and Common Sense Media.
Age – Find out quickly what the Summary – Get a detailed Cast – Find what other TV experts at Common Sense description of the movie, shows and movies all of your Media deem age-appropriate. including cast and movie length. favorite stars are in. In this example, the movie is appropriate for ages 12 and up.
Rent – If you are accessing On Demand movies, Recommendations – If you like this movie, we’re your screen will indicate if the title is free or what willing to bet you might be interested in a few of the charge will be. these other titles.
16 Parental Guide Content Ratings – Content Ratings provided for each category.
Reviews from Rotten Tomatoes The tomato and popcorn box rating system comes from the web’s leading aggregator of movie and TV reviews. Here’s what it means:
• Certified Fresh – At least five top critics and multiple reviews were 75% or higher. • Fresh – Scores of 60% or higher. • Rotten – Scores of 59% or lower. • Audience Score – Percentage of users who rated a movie positively.
Press SKIP FORWARD and SKIP BACK on your remote to navigate the Summary, Cast, Reviews, and Parental Guide tabs.
17 VIDEO ON DEMAND Info Video On Demand allows you to watch thousands of movie titles and TV series whenever you want. Your Video On Demand is sorted into content shelves, which group content into convenient categories such as Free Movies, Movies for Rent, Content For Kids, and more.
Why Use On Demand?
“I’ve got a specific program in mind.” Search for a movie or TV program directly and browse the results featured in your Video On Demand library.
“I have a general idea of what to watch.” Or, for more generalized categories, access Video On Demand and browse our preset categories.
“I have no idea what to watch.” That’s no problem, you can browse thousands of titles until something jumps out at you!
Five Ways to Access Video On Demand
1 Press HOME twice on your remote, then select VIDEO ON DEMAND. 2 Press HOME on your remote, then select MENU > VIDEO ON DEMAND. 3 Search for a movie, show, actor or general theme. 4 Go to Channel 1 or Channel 501. 5 When in the Guide, some channels have their own On Demand option, which displays all the programs and features available.
Some programs displayed on the Guide will have a “play button” icon, which allows you QUICK TIP to start playing from the beginning.
18 DISH ANYWHERE® Watch all your TV anywhere! DISH Anywhere is available for free on your smartphone, tablet, or laptop. And it’s not just Live TV, either—you can access all of your recorded shows and On Demand, too. You can also transfer your DVR recordings to your phone or tablet and watch them offline when you don’t have an internet connection.
With DISH Anywhere, You Can: Watch Live TV – Live sporting events, weather, news, and more — all of your favorite channels from home. Watch Recorded TV – Access recorded shows from your DVR anywhere. Watch On Demand – Get the same great On Demand titles on the go. Manage Your DVR – Record shows and schedule future recordings from your mobile device.
Get DISH Anywhere Download the app by searching for DISH Anywhere on Google Play, the iTunes App Store, or the Amazon Appstore.* For PCs and Macs, go to dishanywhere.com. Once there, just click “Create Online ID” or enter your DISH Online ID and password to log in.
For more information on compatibility, troubleshooting, and transferring your recordings, go to mydish.com/dishanywhere.
*Requires iOS 6.0 or higher, Android 4.0 or higher, or a Kindle Fire HDX.
19 APPS
The Hopper brings the best of the web to your TV. The Apps menu helps you find games, listen to music, and keep up with the latest in sports, news, and entertainment. Stay informed, be entertained, or even socialize with your friends — all from the comfort of your couch.
To access the Apps menu, press APPS on your remote and use the touchpad to select the app you wish to access.
Enjoy your Netflix subscription without having to switch inputs or use a different remote control. Netflix can be accessed through the Apps menu or directly through Channel 370.
Check Out These Other Popular Apps
Pandora Vevo DISH Perks Pandora is free, personalized radio Vevo features a library of Enjoy exclusive extras such as that plays music you’ll love. Discover music videos, exclusive original month-long free previews, new music and enjoy old favorites. programming, and live concert incredible sweepstakes, DISH performances. Anywhere, and more.
20 Game Finder gives you up-to-the- minute box scores and lets you tune in to live events or schedule recordings for My Sports Ratings Scores & Stats upcoming games. Customize by selecting your favorite Get an excitement rating for live and You can watch teams in each sport. Game Finder future games. Excitement ratings are one game while will remember your favorites and based on factors such as player getting a detailed have them show up at the top of the records, rivalry levels, score, and more. box score of list. Can’t get easier than that! You can sort games by rating or time. another.
Get your current weather forecast, conditions, and alerts for your town or favorite cities.
Locations Forecasts Alerts Prepare for vacations and business Get current weather readings as well as Get significant trips by creating a list of locations to hourly and 5-day forecasts that predict National Weather monitor. Add to this list by entering the temperature, chance of precipitation, Service alerts and the city and state or ZIP code. wind, and cloud coverage. updates.
Zona Futbol TV Guardian Hopper Arcade Can’t live without soccer? Keep up Automatically detects and filters From Blackjack to Scrambler and with scores, exciting matches, and profanity and offensive language more, play interactive games that your favorite teams. from movies and TV. require no extra equipment.
21 SETTINGS Here’s a deeper dive into your settings, where, just like a smartphone, you can customize your Hopper according to your personal preferences. Use your remote to highlight the setting that you wish to access and press SELECT.
Parental Controls Favorite Channels Parental locks allow you to limit the Set up and manage lists of your programming that can be watched favorite channels. on your receiver.
Internet Bluetooth Audio Connect your receiver to the internet Pair and manage your Bluetooth® so you can stream Netflix, access audio devices, including your wireless On Demand and apps such as Game headphones, sound bars, and speakers. Finder, and more.
Remote Control TV Configure your TV to work with Set resolution, aspect ratio, and adjust your DISH remote, control volume, the screen for an optimum viewing teach the remote new commands, experience. and more.
22 Info
Accessibility Guide Customize and see a summary of all Set your preferences for how your accessibility-related features such channels are ordered and displayed as text to speech, magnification, audio in the program guide. description, and more.
PrimeTime Anytime Closed Captioning Change your settings to enable Turn on and off Closed Captioning PrimeTime Anytime recordings, select (CC), and customize text size, color, which channels to record, which days and background. to record, and how long you want to keep recordings.
Menu Language Secondary Audio See Hopper menus in English or Listen to programs with descriptive in Spanish. audio or in an alternate language when available.
Power Appearance Control the amount of time to Personalize the appearance of the wait before the Hopper enters Guide, menus, and other screens to standby mode. suit your tastes.
Notifications Timer Defaults Choose whether to hide or show Customize the default settings for notifications. Live TV notifications timers you create. You can add include Caller ID, shared viewing, a few minutes of recording time to and more. the beginning or end of a program.
OTA Antenna Audio Output If you have an over-the-air (OTA) Set preferences for Dolby Digital® and module, scan for local channels other audio output settings. to include in your program guide.
Mobile Devices Phone Pair a mobile device to your Hopper in If you have a rotary phone or require order to use other compatible apps to a prefix code to dial out, customize enhance your viewing experience. your settings to use your phone line with your receiver.
23 PARENTAL CONTROLS
The Hopper gives you all sorts of options when it comes to establishing control over what programming and channels are accessible to everyone in your house. Here are just a few of the things you can customize:
Restrict purchases Limit what apps your kids can access Hide adult programs Protect kids from coarse language, Lock specific channels sex, and violence Hide locked channels from your guide Allow kids to watch only what’s suitable for their age Restrict TV or movie ratings
Setting Up Parental Controls 1 Press HOME twice on your remote and select Settings, then Parental Controls. 2 Select your desired restrictions from the options onscreen. 3 Before you can add restrictions, you will need to create a four-digit passcode. While parental controls are on, this passcode must be entered whenever you wish to access restricted video content, channels, or apps.
Anytime you see a [?], you can select it to see additional information about QUICK TIP that feature.
24 INTERNET CONNECTION
You need to connect your receiver to the internet to enjoy all of your Hopper’s features. You can use any internet provider, too. And don’t worry—your connections are secure; no private information is transmitted.
Once You’re Connected, You Can Get…
Free Shows and Movies Enjoy thousands of your favorite shows and movies. Catch up on missed episodes, binge-watch an entire series, or check out new shows and movies with Video On Demand.
Apps With an internet connection, you can access popular apps; enjoy music with Pandora; movies, shows, and original series with Netflix; sporting events with DISH’s own Game Finder app; and more.
Customer Support Get access to customer support and view or pay your bill 24/7 with your remote once you’re connected to the internet.
DISH Anywhere Transform your computer, smartphone, or tablet into your TV and enjoy the comfort of home from anywhere.
How to Get Connected The easiest way to get started is by plugging in an Ethernet cord to the back of your Hopper. Don’t have one close by? That’s fine; you can connect using your home’s Wi-Fi connection.
Press HOME twice on your remote, then select Settings > Internet > Wireless Setup. It usually takes less than a minute. To learn more and get step-by-step instructions on connecting, visit mydish.com/getconnected.
25 Refer a Friend IT’S EASY When you refer a friend to DISH, you’ll both save $50!
1 2 Refer your When a friend friends to DISH signs up, you’ll both save $50.
Refer a friend I Get rewarded YOU BOTH SAVE $50 $5/mo credit for 10 months. Maximum of 10 referrals per calendar year.
Refer up to 10 friends for $500 in savings! What are you waiting for? Call now! 1-888-707-0836 to get your Refer a Friend code. mydish.com/refer
Restrictions apply. Call or visit website for details. Offer subject to change without notice. REMOTE OVERVIEW The Hopper remote control makes it easy for you to watch, search, and record programming. Here’s a quick overview of the basics to get you started.
Power (DVR) Power (TV)
A Home Access the Home screen and Menu control center, as well as recommended shows, sports, and movies. Apps A Access all your news, weather, music, sports, and gaming apps. DVR B View your recorded shows and scheduled recordings. Guide Access a full listing of channels to find out what’s on now and what’s coming up. Select
Direction Pad
B Back/Live TV Jump back one screen at a time or press and hold to return to live TV. C Options Access and customize a greater range of options within each Hopper function. D Info/Help Access helpful information about your Hopper. Search Mute The Search menu is prepopulated with popular search terms.
C Skip Back Alphanumeric Jump back 10 seconds at a time or press and hold to rewind. Keypad Pause/Play Pause or resume live or On Demand content. Skip Forward Delete Text Jump forward 30 seconds at a time or press and hold to fast-forward.
Enter/Tab (Forms Only) D Recall Instantly return to the previous channel.
27 Want the convenience of managing your account anywhere at anytime?
Download the MyDISH app from the Apple or Google Play store to view and pay your bill, change your programming, and more on your mobile device!
HELP APP CHANNEL 103 CUSTOMER SUPPORT HOPPER MAGAZINE
Access helpful information Hopper Insider is an • mydish.com/support To subscribe, call 1-800-333-DISH. about the Hopper by entertaining show that • mydish.com/chat pressing and holding features DISH experts • 1-800-333-DISH INFO/HELP on your remote. walking you through all of the Hopper features in • For complete user manuals, quick one- to two-minute visit mydish.com/manuals. segments.
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