Scottish Water Build Over Guidance
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INLAND NAVIGATION AUTHORITIES the Following Authorities Are Responsible for Major Inland Waterways Not Under British Waterways Jurisdiction
INLAND NAVIGATION AUTHORITIES The following authorities are responsible for major inland waterways not under British Waterways jurisdiction: RIVER ANCHOLME BRIDGEWATER CANAL CHELMER & BLACKWATER NAVIGATION The Environment Agency Manchester Ship Canal Co. Essex Waterways Ltd Anglian Region, Kingfisher House Peel Dome, Trafford Centre, Island House Goldhay Way, Orton Manchester M17 8PL Moor Road Peterborough PE2 5ZR T 0161 629 8266 Chesham T 08708 506 506 www.shipcanal.co.uk HP5 1WA www.environment-agency.gov.uk T: 01494 783453 BROADS (NORFOLK & SUFFOLK) www.waterways.org.uk/EssexWaterwaysLtd RIVER ARUN Broads Authority (Littlehampton to Arundel) 18 Colgate, Norwich RIVER COLNE Littlehampton Harbour Board Norfolk NR3 1BQ Colchester Borough Council Pier Road, Littlehampton, BN17 5LR T: 01603 610734 Museum Resource Centre T 01903 721215 www.broads-authority.gov.uk 14 Ryegate Road www.littlehampton.org.uk Colchester, CO1 1YG BUDE CANAL T 01206 282471 RIVER AVON (BRISTOL) (Bude to Marhamchurch) www.colchester.gov.uk (Bristol to Hanham Lock) North Cornwall District Council Bristol Port Company North Cornwall District Council, RIVER DEE St Andrew’s House, St Andrew’s Road, Higher Trenant Road, Avonmouth, Bristol BS11 9DQ (Farndon Bridge to Chester Weir) Wadebridge, T 0117 982 0000 Chester County Council PL27 6TW, www.bristolport.co.uk The Forum Tel: 01208 893333 Chester CH1 2HS http://www.ncdc.gov.uk/ RIVER AVON (WARWICKSHIRE) T 01244 324234 (tub boat canals from Marhamchurch) Avon Navigation Trust (Chester Weir to Point of Air) Bude Canal Trust -
Environment Agency
Prepare your property for flooding A guide for householders and small businesses We are the Environment Agency. We protect and improve the environment and make it a better place for people and wildlife. We operate at the place where environmental change has its greatest impact on people’s lives. We reduce the risks to people and properties from flooding; make sure there is enough water for people and wildlife; protect and improve air, land and water quality and apply the environmental standards within which industry can operate. Acting to reduce climate change and helping people and wildlife adapt to its consequences are at the heart of all that we do. We cannot do this alone. We work closely with a wide range of partners including government, business, local authorities, other agencies, civil society groups and the communities we serve. Published by: Environment Agency Horizon House Deanery Road Bristol BS1 5AH Tel: 0370 8506 506 Email: enquiries@environment–agency.gov.uk www.gov.uk/environment–agency © Environment Agency all rights reserved. This document may be reproduced with prior permission of the Environment Agency. Over 5.5 million properties in England and Wales are at risk of flooding from rivers, the sea or surface water. That’s one in six, which means there’s a high chance one of these properties is your home or business. It pays to prepare for flooding. Visit our website www.gov.uk/ If your home or business is flooded it environment-agency or call Floodline can be costly, not just in terms of on 0345 988 1188 to see if your money and time but also property or business is at risk and inconvenience and heartache. -
Flood Defences Possible Long-Term Investment Scenarios We Are Environment Agency Wales
future flooding in Wales: flood defences Possible long-term investment scenarios We are Environment Agency Wales. It’s our job to look after your environment and make it a better place – for you, and for future generations. Your environment is the air you breathe, the water you drink and the ground you walk on. Working with the Welsh Assembly Government, business and society as a whole, we are making your environment cleaner and healthier. Environment Agency Wales. Out there, making your environment a better place. Published by: Environment Agency Wales Cambria House 29, Newport Road Cardiff CF24 0TP Tel: 08708 506 506 Email: [email protected] www.environment-agency.wales.gov.uk © Environment Agency 2010 All rights reserved. This document may be reproduced with prior permission of the Environment Agency. Ministerial Foreword The impacts and consequences of flooding and coastal erosion can be devastating and with one in six properties across Wales at risk of flooding we face significant challenges to ensure we are better prepared and can manage flooding and erosion to minimise the impacts on those at risk. Current climate change predictions outlined in UKCP09 suggest that across Wales and the UK we face significant risks from flooding. As our climate changes, bringing increases in the volume and intensity of rainfall, rising sea levels and increased storminess means that more frequent and more severe flooding events, coupled with intensified coastal erosion, seem inevitable. It is clear that we must reconsider our approach to flooding and coastal erosion in Wales. Simply building more and bigger defences will not be enough, and we need to consider other ways of managing the risk. -
Water Strategy for Wales
Water Strategy for Wales Supporting the sustainable management of our natural resources Ministerial Foreword Water is one of our greatest natural assets and an integral part of Wales’ culture, heritage and national identity. It shapes our natural environment and landscapes, providing us with a sense of place in mountains, valleys and coastline and supporting Wales’ diverse wildlife. It provides a basis for economic development, including energy supply and tourism. Access to clean, safe, and resilient water supplies also plays a vital part in supporting the health and well-being of everyone who lives, works and visits here. I want to ensure that Wales has a thriving water environment which is sustainably managed to support healthy communities, flourishing businesses and biodiversity. I want people to receive first class, value for money water services with water used efficiently, safely and respectfully by all. This Strategy sets out how we believe our water resources should be managed to support our communities, nature and business. We are committed to a more integrated approach to the management of water in line with our Natural Resources Management policy and proposals in the Environment (Wales) Bill. This will ensure we have the right approach in place to sustainably manage our natural resources in a more proactive and joined up way. It will also drive green growth, ensure resource efficiency, enhance the resilience and diversity of our environment and help us to tackle poverty. We must ensure that decisions we take now will have a lasting public benefit for all of Wales. Our investment and effort must be focussed on achieving multiple outcomes. -
Charges in 2021-22 and CMA Redeterminations
Centre City Tower, 7 Hill Street, Birmingham B5 4UA 21 Bloomsbury Street, London WC1B 3HF By email Anglian Water, Bristol Water, Northumbrian Water and Yorkshire Water Business retailers NAVs MOSL CCW Other parties 8 January 2021 Dear stakeholder Charges in 2021-22 and CMA redeterminations This letter sets out our view on the appropriate approach to making adjustments to normal charging arrangements to support the implementation of the CMA redeterminations for the four disputing companies. We are setting this out now to facilitate company statements on significant changes in charges which are due to be published on 11 January 2021 and wholesale charges which are due to be published on 13 January 2021. Four companies: Anglian Water, Bristol Water, Northumbrian Water and Yorkshire Water have asked the CMA for a redetermination of their price controls for the 2020-25 period. Following a request from three of the disputing companies for amendments to the charging rules to allow implementation of the CMA’s redetermination, my letter of 21 December 2020 consulted on the practical consequences and impact of making an accommodation under our normal charging rules with respect to three options for the implementation of the CMA’s redetermination: Implementation of changes over 4 years from 1 April 2021, which three of the four disputing companies (Anglian Water, Bristol Water and Northumbrian Water) suggested would be possible if the CMA issued its redetermination no later than the week commencing Monday, 8 February 2021 and Ofwat allowed them to publish 2021-22 charges no later than Friday, 19 February 2021. Implementation of changes during the 2021-22 charging year, which would allow charges to change during the charging year (potentially after six months) to reflect any differences in the price limits that the CMA sets such that the CMA’s price limits are smoothed over 3.5 years. -
2016-17 Special Agreement Register: Severn Trent Water Ltd Page 1 of 5
2016-17 Special Agreement Register: Severn Trent Water Ltd 2016-17 Special Agreement Register: Severn Trent Water Ltd Special Agreement Information Potable Water SVTPOT1 – SVTPOT374 (Concessionary Supplies) These are all pre-1974 inherited agreements running in perpetuity. These totalled 195 in 2014-15. Total volume of water supplied to them that year was around 269Ml; this generated revenue of just over £64,000. Non-potable Water SVTNONPOT1 This agreement is for the supply of final effluent water from sewage treatment works for use as process water. The fixed charge applied is for a supply of up to 150m3/day; any excess attracts a volumetric rate. SVTNONPOT2 This agreement is for the supply of final effluent water from sewage treatment works for use as process water. A uniform volumetric rate is applied to all volumes supplied, inflated by tariff basket RPI each year. In addition, the customer pays for any reasonable costs incurred by company for conveying the effluent to its site SVTNONPOT3 This agreement is for the supply of final effluent water from sewage treatment works for use as process water. A uniform volumetric rate is applied to all volumes supplied, subject to a minimum charge for 4,546m3. The volumetric rate is inflated by tariff basket RPI each year. In addition, the customer pays for any reasonable costs incurred by company for conveying the effluent to the customer’s site, disinfecting it, and any associated maintenance costs. Page 1 of 5 2016-17 Special Agreement Register: Severn Trent Water Ltd Sewerage SVTSEW1 – SVTSEW8 These are existing services identified as special agreements, and believed to pre-date privatisation. -
Environment Agency Response
Response to Ofwat consultation Outcomes Framework for Price Review 2019 Summary The Environment Agency welcomes the opportunity to comment on Ofwat’s proposed outcomes framework for the next price review (PR19). We support the move to a more transparent, principle based approach that actively involves customers and stakeholders in water company decision making on outcomes and performance commitments. As the environmental regulator of the water industry in England we have been working with Ofwat and the water industry since privatisation to ensure that companies deliver outcomes that protect and enhance the environment. We plan to continue this work in PR19 by supporting the development of affordable water company business plans. These should ensure companies are able to meet their regulatory obligations and go beyond the statutory minimum and maximise environmental outcomes where there is customer support. Recognising the future challenges that the water sector faces we would like to see water companies taking a longer term view of investment, sharing best practice, adopting new technology and working in partnership with customers and regulators. The main points are: • We strongly support the outcome-based approach. • Outcomes, performance commitments (PCs) and outcome delivery incentives (ODIs) should cover the water companies’ environmental and flood risk obligations. We see outcomes-based regulation as an opportunity for companies’ to be more open and transparent with customers about their environmental and flood risk obligations and how they intend to meet them in the future. • PCs should always be at least equal to companies’ regulatory requirements but preferably more stretching. PCs/ODIs should not be used as a tool to challenge or undermine regulatory regimes. -
Kier Waterworcx Consultation Response
Kier Services Utilities Kier Integrated Services Limited Hawthorn House Emperor Way Exeter T: 01392 261370 www.kier.co.uk Jon Ashley Ofwat Centre City Tower 7 Hill Street Birmingham B5 4UA 7 August 2017 Dear Jon Response to Consultation on WaterworCX, C-MeX & D-MeX Many thanks indeed for the opportunity to provide our thoughts on the two new customer experience measures referenced in the recently published PR19 consultation paper. For ease, I have referenced our comments against the corresponding reference in your document/s. Kier Utilities is one of the leading contracting partners in the UK water sector – current clients include: Anglian Water, Bristol Water, South West Water, Bournemouth Water, Affinity Water, United Utilities, Severn Trent Water, DCWW Welsh Water, Thames Water and also Scottish Water and other Gas and Power Utility clients. The nature of our work means that our operational staff are in the “front line” and, in many cases, have far more customer interaction than the Water Companies’ own employees. This is a responsibility we take extremely seriously and have developed a mature and continuously improving customer service offering to meet the expectations of both our Clients and their customers. As such, we hope you will find our perspective on customer service in the water industry interesting. Our feedback is as follows: 4.5.1 Both the ICS Service Mark and BSI Kite Mark are referenced in terms of few water companies have achieved either of these standards. Registered Company Name: Kier Integrated Services Limited Registered Office: Tempsford Hall, Sandy, Bedfordshire, SG19 2BD Registered in England No. -
Yorkshire Water In-Period ODI Report 2020/2021
Yorkshire Water In-Period ODI Report 2020/2021 July 2021 Contents Introduction ....................................................................................................................... 3 Mitigating Factors in 2020/2021...................................................................................... 6 Common ODIs ................................................................................................................... 8 PR19YKY_20 Water quality compliance (CRI) ............................................................................ 8 PR19YKY_21 Water supply interruptions .......................................................................................... 9 PR19YKY_22 Leakage .................................................................................................................................. 10 PR19YKY_25 Per capita consumption .............................................................................................. 11 PR19YKY_24 Mains repairs ...................................................................................................................... 13 PR19YKY_23 Unplanned outage ......................................................................................................... 14 PR19YKY_31 Internal sewer flooding................................................................................................. 14 PR19YKY_30 Pollution incidents .......................................................................................................... 15 PR19YKY_33 Sewer -
Groundwater Level and Quality Monitoring in Wales: An
Natural Resources Wales’ monitoring networks for groundwater level and quality Authors: David A Jones1 Gareth J Farr2 1Natural Resources Wales (formerly Environment Agency Wales) Ty Cambria, 29 Newport Road, Cardiff, CF24 0TP 2Present address: British Geological Survey, Columbus House, Greenmeadow Springs, Tongwynlais, Cardiff, CF15 7NE Introduction Natural Resources Wales, which was formed in April 2013, has taken over the functions of the Countryside Council for Wales, Environment Agency Wales and Forestry Commission Wales, as well as some functions of Welsh Government. Its purpose is to ensure that the natural resources of Wales are sustainably maintained, enhanced and used, now and in the future. This includes ensuring that the quality of groundwater, surface water and coastal waters continues to improve. In Wales, groundwater only contributes around 3% of the total public water supply (Environment Agency, 2008a). However, it is still an important resource in rural areas where records held by local authorities identify at least 21,000 private water supplies, typically comprising shallow wells, boreholes and spring sources. Groundwater also provides baseflow to rivers and groundwater dependent wetlands. Therefore it is important that sufficient data is available to understand, manage, protect, forecast and report on the quality and availability of groundwater. 1 Since 2000 the Water Framework Directive (2000/60/EC) (WFD) has been the key driver for monitoring groundwater levels and quality. The data that is collected is used to define the status of groundwater in both quantitative and chemical terms as either ‘good’ or ‘poor’. Data is also needed to inform decisions on groundwater protection, abstraction licensing, groundwater modelling and other local investigations. -
Yorkshire Water Drought Plan 2022 Appendices Draft
Yorkshire Water |Drought Plan 2022| PUBLIC Public Drought Plan 2022 APPENDICES (draft) Yorkshire Water 31/03/2021 1 PUBLIC Yorkshire Water |Drought Plan 2022| 31/03/2021 PUBLIC In accordance with Drought Plan guidance, this statement certifies that Yorkshire Water’s Drought Plan has been reviewed by our security team. Some information has been redacted or edited in this published version for reasons of national security. 2 PUBLIC Yorkshire Water |Drought Plan 2022| 31/03/2021 PUBLIC CONTENTS Appendix 1: Drought Plan Direction 2020 4 Appendix 2: Drought response surfaces 6 Appendix 3: Drought management actions 10 Appendix 3.1: Drought permit and order application process 10 Appendix 3.2: Demand-side drought management actions 14 Phase 1: Level 1 and 2 demand management drought actions 14 Phase 2: Level 3 demand management drought actions 16 Phase 3: Emergency drought orders (level 4) 18 Appendix 3.3: Water use restrictions in a drought 22 Appendix 3.4: Temporary use ban consultations 27 Appendix 4: Supply-side drought management actions 33 Appendix 5: Our long-term supply-side drought options 34 Appendix 6: Drought Communications Plan 38 Introduction 38 Traffic light campaign – data and weather triggered approach 38 Communications objectives 39 Target Audience 40 Key messages 40 Communications plan 47 Appendix 7: Example company drought management structure 57 3 PUBLIC Yorkshire Water |Drought Plan 2022| 31/03/2021 PUBLIC Appendix 1: Drought Plan Direction 2020 The Drought Plan (England) Direction 2020 The Secretary of State makes the following Direction in exercise of the powers conferred by— (a) section 37B(11) of the Water Industry Act 1991(a), as applied by section 39B(5) of that Act; and (b) section 39B(4)(d) and (9) of that Act(b). -
May 2020 DWMP STRATEGIC CONTEXT DOCUMENT RESPONSES
DWMP Strategic Context Document responses May 2020 DWMP STRATEGIC CONTEXT DOCUMENT RESPONSES OVERVIEW AND ACTIONS Overview…………………………………………3 Foreword ................................................……4 Topics and Questions..............................……5 Question 1 ..............................................……7 Question 2 ..............................................……9 Question 3 .............................................……11 Question 4 .............................................……13 Question 5 ............................................. …..15 Question 6………………………………………17 Question 7………………………………………18 Question 8………………………………………20 Question 9………………………………………21 APPENDICES Appendix A - Programme……………………22 Appendix B – Planning Objectives…….……24 Appendix C – Glossary..……………………..25 DWMP STRATEGIC CONTEXT RESPONSES MAY 2020 Page 2 CONFIDENTIAL DWMP STRATEGIC CONTEXT DOCUMENT RESPONSES Overview The Drainage and Wastewater Management Plan framework provides the basis for more collaborative and integrated long term planning by companies, working with other organisations that have responsibilities relating to drainage, flooding and protection of the environment. It makes use of the tools and approaches, developed by the 21st Century Drainage Programme to enable companies to target investments more effectively and provide customers and stakeholders with better information about the UK's drainage and wastewater services. The Northumbrian Water Strategic Context Document aims to set out an overview of the Drainage and Wastewater Management Plan