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NetStats℠ User Guide Contents NetStats User Guide

OVERVIEW

Welcome to NetStats, your portal for network availability and performance monitoring. This guide will you set portal preferences, navigate all your portal dashboards and device specific dashboards.

PREFERENCES

First, set your preferences to customize your portal to your desired view. To get started setting your preferences, click on the hamburger located on the upper left corner.

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PREFERENCES

Select ‘Preferences’ to manage recommended portal settings.

Click on ‘Set homepage to current page’ to ensure you are taken directly to your summary dashboard after you first log in.

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PREFERENCES

Under Display Options, turn on ‘Show virtual ports’ (mandatory function) and ‘Include events/incidents for sub components’ (mandatory function).

A recommended setting that is cosmetic and optional that should be turned on is ‘Highlight severity color for events/incidents.’ You can also choose your preferred display theme (Light/Dark) by selecting the menu next to ‘Theme.’ Once settings are updated, click the ‘Done’ button located in the upper right corner.

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VIEW DEVICES

To access your device-specific dashboards, select the ‘Explorer’ menu located on the left side of your portal.

In Explorer, you can access your company folder, displaying your network information. There is also an ACS Demo folder available to portal functionality. Click the blue arrow next to the folder you wish to view.

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VIEW DEVICES

Click the blue arrow next to ‘All Objects’ to drill down to the contents of the folder.

Next, click on the device name you wish to view. Note, directly clicking on the name will your current view in the dashboard.

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MODIFY DATE RANGES

To change the date ranges for a specific device, select the ‘Last 24 hours’ button located on the right corner.

A box will apear where you can select your preferred date ranges.

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DEVICE DASHBOARDS

To view about device-specific data, select the ‘All Dashboards’ drop-down menu located on the right side of your portal.

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DEVICE DASHBOARDS GLOSSARY

Ports: Dashboard to display all ports under monitoring for a specific device, includes a status summary, list of ports by speed, unused ports, and physical vs. virtual ports. Resources: View performance statistics on a device (as available) to include processors, memory, power supplies, modules, sensors, fans, and router buffers. Applications: Dashboard is currently under development for future product enhancement. QoS: On devices that are QoS (prioritization) enabled, this dashboard is used to monitor the mapping of your traffic to priority queues, providing visibility on your network bandwidth and ultimately helping you prioritize your mission-critical communications. VPNs: This dashboard allows you to view virtual private networks and their traffic statistics, giving visibility to all site locations. : A diagnostic tool used to determine the root cause of the inability to reach a device. Traceroute shows all the hops on the between the monitoring service and the device under monitoring.

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BREADCRUMBS NAVIGATION

To get familiar with the breadcrumbs navigator, which is located next to the Explorer menu, click on any of the previous views to quickly jump to previous dashboard views.

Click on ‘My Network’ to return to summary view where you can access ‘All Dashboards.’

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ALL DASHBOARDS

Select the ‘All Dashboards’ drop-down menu located on the right side of your portal.

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DASHBOARDS GLOSSARY

Summary: A dashboard that gives you a summary of information about the health of all objects (devices, services, applications, etc.) contained in child views (view inside another view). This is a dynamic dashboard—information displayed will change depending upon the context in which it is opened. Contents: Similar to the summary dashboard, contents show individual objects and child views without showing a full health summary. Services: Allows you to set and view SLA goals for Network components, performance, and applications. Incidents: Interface to display all current or past “incidents” or alarms. By default, it will show all open alarms for the current view. Getting Started: A support page where you can access training materials. Map: Visual depiction of all your devices in the current view, their status, and the connections between them. NBAR: Supports Cisco-specific application traffic monitoring. Virtualization: Used when you are monitoring servers that support virtualized infrastructure. Top N: A list of “real-” top offenders of a specific metric. Metrics include: Inbound Discards, Inbound Utilization, Inbound Fault, Talkers, Outbound Discards, Outbound Utilization, Outbound Fault, Listeners, CPU Utilization, Memory Utilization, and Response Time. VLANs: View a list of devices and ports on a specific VLAN located on your network. IPSec Tunnels: View a list of virtual private tunnels located on your network. Events: View the individual events that up an alarm incident. Thresholds: Allows you to view the current performance thresholds that generate alerts if threshold is exceeded. Attributes: Dashboard that is used to show the full list of information available on an object. Associations: View that shows what objects are upstream and downstream of another object.

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PULL ONE-TIME REPORT

In this section, you will learn how to pull, run, and save a report as a preset for later. Navigate to the reports menu page by selecting the hamburger located on the top left side of the NetStats Portal then select ‘Reports.’

You will be taken to the reports menu page where you can choose any report category . This example shows how to pull ‘Planning Reports,’ which look performance trends and provide tools to suggest future network performance trends. Select ‘Planning Reports.’

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PULL ONE-TIME REPORT

Click the report you want to generate.

Adjust the report options accordingly.

Choose the of your . Always select ‘All Servers.’ Select the view you want to see. These options will vary for every report type. Select the ‘range’ option to choose a specific time period. Select the ‘recent’ option for the recent activity. Select the business days and hour of day (in millitary time). Choose the timezone for the area your infastructure is located. Click ‘Run’ to generate your report.

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PULL ONE-TIME REPORT

Now that you’ve pulled a one-time report, the report can be exported to various types. If you wish to change the report options, you can go back to edit or reset the settings. To select any of these options, see the buttons located on the top left side of the page.

Download CSV file Download Word file Download Excel file Download PDF file Go back to edit report options Go back to reset selected report otions

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PULL RECURRING REPORT

To set up a recurring report based on the parameters of a one-time report, click on the ‘reset options’ button. This will take you back to the reports options page.

Otherwise, to navigate to the reports options page and pull a recurring report, repeat the navigation instructions, under ‘Pulling One-Time Reports,’ until you get to the reports options page.

When your report options are set accordingly, select ‘Save’ at the bottom of the page to create a recurring report.

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PULL REOCCURRING REPORT

Type in the associated name and select ‘OK.’

A notification will automatically pop up that your report options have been successfully saved. Click ‘OK.’

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PULL REOCCURRING REPORT

The preset is now saved under the report menu. To view a saved report, go back to the Reports page (: click on the hamburger icon located on the top left > Reports > Planning Reports).

Notice that the report can be viewed under the saved values. To delete the report preset at any time, click the ‘X’ button located next to the report name.

The schedule and buttons are now active. The schedule icons let you edit your report preset and the history icons let you see previously scheduled run instances of a report.

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RUN A SCHEDULED REPORT

Select the schedule icon to run a scheduled report that will be sent via email.

Click on the ‘New Schedule’ button.

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RUN A SCHEDULED REPORT

A pop-up will appear. This is where the reports will be created and customized.

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RUN A SCHEDULED REPORT

Under the ‘Parameters’ and in the first field labeled ‘Use saved values,’ select the saved report to receive by email.

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RUN A SCHEDULED REPORT

Enter the preferred description that will appear on the report.

Now select the ‘Schedule’ tab to choose the desired parameters.

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RUN A SCHEDULED REPORT

Select the ‘Email’ tab to identify will receive the scheduled report via email. Ensure the ‘Attach Files’ box is marked.

Add any custom messaging then click ‘OK’ to save the scheduled report or click ‘Run Now’ to open the report in a new tab.

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RUN A SCHEDULED REPORT

If you selected ‘OK,’ you are taken back to the schedule page where you can a summary of your scheduled report. On this page, you can edit, clone, delete, or suspend the scheduled report.

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PULL A ONE-CLICK REPORT

Any time when looking at a port, right click on the object to get a one-click report. There are various instances you can pull a once-click report, which include:

In the device port list.

In a port search results list.

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PULL A ONE-CLICK REPORT

In the breadcrumbs looking at the report summary.

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PULL A ONE-CLICK REPORT

Examples of one-click reports are shown below.

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