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Your Community Neighbourhood Plan Survey Lytham St Annes Results February 2019

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Your Community Neighbourhood Plan Survey Lytham St Annes Results February 2019 Your Community Neighbourhood Plan Survey Lytham St Annes results February 2019 Prepared by Lyndsey Shorrock Senior communications and engagement officer NHS Blackpool and NHS Fylde and Wyre CCGs Executive summary NHS Blackpool and NHS Fylde and Wyre Clinical Commissioning Groups are committed to listening to patients and members of the public to ensure their views and experiences inform quality improvements and commissioning intentions. In late 2018, under the Healthier Fylde Coast partnership, which includes the NHS, local authority, the voluntary, community and faith sector and residents, the CCGs developed a ‘your community neighbourhood plan survey’ to provide public perceptions data in relation to the 10 neighbourhoods across the Fylde coast. The survey asked residents about their community (the place where they live, the surrounding area and the places they use in their daily life, for example, shops, schools and health services). It also asked how neighbourhoods (groups of GP practices, social care, local councils, the voluntary sector and residents, which usually cover populations of between 30,000 and 50,000) can work together to improve health and wellbeing in their community. The survey ran from 16 November to 21 December 2018 and was promoted on social media, the CCGs’ website, via GP practices and through paper surveys in GP surgeries. Patient participation groups helped to distribute and promote the surveys. The survey was broken down into three distinct sections, ‘your community, ‘working together’ and ‘your voice’. For the purposes of this report, the data analysis will focus on the first two sections, with the findings of the third section being used to inform a refresh of the CCGs’ communications and engagement strategy in Spring 2019 and to supplement the findings of the NHS England 360 stakeholder survey. A total of 1,543 responses (both online and paper responses) were received, with 256 responses coming from the Lytham St Annes neighbourhood, which covers the Lytham, St Annes, Ansdell and Freckleton areas. The table below shows a breakdown of the responses by practice. Registered patients population Number of surveys January 2019 returned Poplar House Surgery 7,311 42 Ansdell Medical Centre 8,971 46 Holland House Surgery 11,026 44 Parcliffe Medical Centre (Formerly Clifton Medical Practice/Park Medical 73 Practice) 12,497 Fernbank Surgery 10,720 40 The Old Links Surgery 1,940 11 2 | Page Key findings Generally speaking, the respondents to the survey in the Lytham St Annes neighbourhood, rated ‘opportunities for walking, cycling and being outdoors’, ‘being able to get around either by yourself, with family/friends or by public transport’ and ‘natural spaces that let you enjoy wildlife, trees and nature’ as at least good if not excellent. Overall, ‘places for children to play and learn outdoors which are safe’ was rated as good, however ‘places for older children and teenagers to meet which are safe’ was rated as poor or could do better. Respondents felt ‘affordable, accessible community sports and recreation facilities’ and ‘sense of community and the chance to meet up with others’ were good, however this was closely followed by could do better. ‘Opportunities to take part and ‘make a difference’ to where I live’ was rated bas could do better. In responding to what would help them feel their community is a better place to live, people cited more for teenagers and young people to do, better transport links, safer roads and more/better cycles paths. More than half of respondents said they know what there is in their local area to help them live a healthier lifestyle and cited outdoor spaces, gym or sports facilities, and various community groups as the local resources which help them live a healthier life. The majority of respondents believe it is very important for services to work together to improve health and wellbeing, although generally speaking they also believe that most organisations could do better at working with others. The majority of people believed that if services worked together, more could be achieved and people were less likely to slip through the net. While the perceived outcome of services working together is improved health and wellbeing. Data analysis Your community Thinking about where you live, how would you rate the following? (1 being very poor and 6 being excellent) 160 140 120 100 1 80 60 2 40 3 20 0 4 5 6 Don't know 3 | Page As a mandatory question, 256 people answered the above question. More than 70% of people rated ‘opportunities for walking, cycling and being outdoors’, ‘being able to get around either by yourself, with family/friends or by public transport’ and ‘natural spaces that let you enjoy wildlife, trees and nature’ as at least good if not excellent. Overall, ‘places for children to play and learn outdoors which are safe’ was rated as good, however, the majority of people felt ‘places for older children and teenagers to meet which are safe’ was poor or could do better, with a third of people not knowing how to rate this category. Most people felt ‘affordable, accessible community sports and recreation facilities’ and ‘sense of community and the chance to meet up with others’ were good, however this was closely followed by could do better. Finally, 38% of the respondents rated ‘opportunities to take part and ‘make a difference’ to where I live’ as good. What would help you feel your community is a better place to live well? Not everybody chose to answer the above question which received 125 responses, although some individuals did choose to make more than one comment. Analysis of this data showed some clear themes and trends, demonstrated in the above word cloud. The majority of people felt there should be more, safe places/activities/facilities for young people, as well as better transport links, more public transport (particularly buses), safer roads and more/better cycle paths. They wanted to see more local shops, with better car parking and more (affordable) sports/gym facilities, as well as clean, safe outdoor space – a number of people referred specifically to wanting lower/dropped curbs. Residents felt that having more police on the streets would help them feel their community is a better place to live, along with more of a community spirit and improved health care services, for example access to GP appointments. You can view the full list of the categorised responses to this question in Appendix A and the verbatim responses in Appendix B. 4 | Page Generally, do you know what there is in your local area to help you live a healthier lifestyle? No 22% Don't know 21% Yes 57% As a mandatory question, 256 people answered the above question. More than half of respondents said they know what there is in their local area to help them live a healthier lifestyle. What local resources help you live a healthier life? Caveat – it appears a small minority of people answered the question on the basis of what local resources would help them live a healthier life. Not everybody chose to answer the above question which received 136 responses, although some individuals did choose to make more than one comment. The vast majority of people cited outdoor spaces, such as the beach, parks and places to walk or cycle as the local resources which help them live a healthier life, followed by gym or sports facilities, namely the YMCA. Respondents also cited various community groups, including running and 5 | Page walking groups and a small number of people also mentioned access to health services when needed. You can view the full list of the categorised responses to this question in Appendix C and the verbatim responses in Appendix D. Working together How well do you feel the following organisations work with others (including the local community and voluntary sector) to improve health and wellbeing and provide healthy choices? (1 being very poor and 6 being excellent) 140 120 100 CCGs 80 BTH GP practices 60 Councils 40 Schools 20 Your employer 0 1 2 3 4 5 6 Don't know As a mandatory question, 256 people answered the above question. Nearly half of the respondents seemed to know the least about the CCGs, schools and their employer, citing they didn’t know how well those organisations worked with others. Generally speaking, the remaining respondents felt all of the organisations could do better at working with others. How important is it for local services to work together to improve health and wellbeing in your area? No opinion Not important 5% 1% Fairly important 14% Very important 80% 6 | Page As a mandatory question, 256 people answered the above question. The majority of people (80%) felt it was very important local services to work together to improve health and wellbeing in their area, while 14% felt it was fairly important, just 1% said it wasn’t important. Following on from the above question, respondents were asked to give a reason for their answer with 140 people choosing to give a response. The majority of people believed that if services worked together, more could be achieved and people were less likely to slip through the net. While the perceived outcome of services working together is improved health and wellbeing. A smaller number of people said that organisations and agencies should share information and offer a consistent message to the public. Respondents also said that there would be less duplication, that working together would be better for more vulnerable groups and that people also needed to take responsibility for their own health and wellbeing. You can view the full list of the categorised responses to this question in Appendix E and the verbatim responses in Appendix F.
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