Statistics Survey 273636 '2012-2013 Resnet User Survey'

Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Results

Survey 273636

Number of records in this query: 1234 Total records in survey: 1234 Percentage of total: 100.00%

page 1 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0001

Where do you live?

Answer Count Percentage Alexander (aex) 35 2.84% Avent Ferry (avf) 85 6.89% Bagwell (bag) 39 3.16% Becton (bec) 54 4.38% Berry (ber) 14 1.13% Bowen (bow) 42 3.40% Bragaw (bra) 125 10.13% Carroll (car) 47 3.81% ES King Village (eskv) 0 0.00% Gold (gol) 8 0.65% Lee (lee) 125 10.13% Metcalf (met) 56 4.54% North (nor) 48 3.89% Owen (own) 38 3.08% Sullivan (sul) 125 10.13% Syme (sym) 31 2.51% Tucker (tuc) 49 3.97% Turlington (tur) 20 1.62% Watauga (wat) 18 1.46% Welch (wel) 6 0.49% Wolf Village (wv) 184 14.91% Wood (wd) 67 5.43% Greek Village (gc) 18 1.46% Off-campus (off) 0 0.00% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0001

Where do you live?

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Field summary for 0002

Having ResNet service available influenced my decision to live on campus.

Answer Count Percentage Strongly Agree (sa) 127 10.29% Agree (a) 309 25.04% Neutral (n) 475 38.49% Disagree (d) 219 17.75% Strongly Disagree (sd) 104 8.43% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0002

Having ResNet service available influenced my decision to live on campus.

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Field summary for 0003

Having ResNet service in my room has had a positive impact on my ability to get my course work done.

Answer Count Percentage Strongly Agree (sa) 697 56.48% Agree (a) 385 31.20% Neutral (n) 110 8.91% Disagree (d) 28 2.27% Strongly Disagree (sd) 14 1.13% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0003

Having ResNet service in my room has had a positive impact on my ability to get my course work done.

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Field summary for 0004

While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of web surfing, Facebook, online games, etc.)

Answer Count Percentage Strongly Agree (sa) 81 6.56% Agree (a) 236 19.12% Neutral (n) 313 25.36% Disagree (d) 464 37.60% Strongly Disagree (sd) 140 11.35% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 8 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0004

While here at NC State I have used computer network access to such a degree that it has hindered my academic success. (e.g. over use of web surfing, Facebook, online games, etc.)

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Field summary for 0005

How satisfied are you with the quality of your ResNet connection?

Answer Count Percentage Very satisfied (vs) 289 23.42% Satisfied (s) 660 53.48% Neither satisfied nor dissatisfied (n) 144 11.67% Dissatisfied (d) 114 9.24% Very dissatisfied (vd) 27 2.19% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0005

How satisfied are you with the quality of your ResNet connection?

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Field summary for 0006

How much do you actively use the internet connection in your room on an average day?

Answer Count Percentage 9 or more hours (9plus) 184 14.91% 5-8 hours (5to8) 460 37.28% 3-5 hours (3to5) 463 37.52% 1-2 hours (1to2) 98 7.94% Less than 1 hour (lt1) 29 2.35% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0006

How much do you actively use the internet connection in your room on an average day?

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Field summary for 0007

How many devices (computers, game consoles, etc.) do you have connected to ResNet?

Answer Count Percentage Zero (zero) 17 1.38% 1 (1) 332 26.90% 2 (2) 341 27.63% 3 (3) 287 23.26% 4 (4) 132 10.70% 5 (5) 75 6.08% 6 (6) 17 1.38% More than 6 (gt6) 33 2.67% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0007

How many devices (computers, game consoles, etc.) do you have connected to ResNet?

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Field summary for 0008

Do you use your ResNet connection for a desktop or portable computer(s)?

Answer Count Percentage Portable - Laptop, Netbook, or Tablet (port) 1103 89.38% Desktop (desk) 14 1.13% Both a portable (laptop, netbook, or tablet) and desktop (both) 101 8.18% I don't use ResNet for a computer. (na) 16 1.30% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0008

Do you use your ResNet connection for a desktop or portable computer(s)?

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Field summary for 0009

What is/are the brand/manufacturer of the portable computer(s) you use frequently?

Answer Count Percentage Acer (acer) 34 2.76% Apple (apple) 435 35.25% Asus (including Eee PC) (asus) 66 5.35% Dell (dell) 204 16.53% Gateway (gatew) 18 1.46% HP/Compaq (hp) 205 16.61% Lenovo (len) 203 16.45% Toshiba (tosh) 114 9.24% Samsung (sam) 57 4.62% Sony (sony) 29 2.35% Other 33 2.67%

ID Response 1 Alienware 35 Cyberpower 93 kindle fire 96 Fujitsu 227 I hate Dell 236 Sager 411 Amazon Kindle 431 Alienware, but i guess Dell owns them now 448 Nokia, LG 503 Asus 602 Built it 619 custom-built desktop PC 624 Asus 668 HP 720 ASUS 728 LG 778 Nexus 10 (Samsung/Google) 781 Sager/Clevo 841 Alienware 852 Alienware 855 HTC 951 Google Nexus 10 1007 Custom build 1008 Custom 1025 Microsoft 1070 FUJITSU 1072 amazon 1101 kindle fire hd 1162 Nook 1185 Sager 1216 Asus 1232 Amazon 1234 Custom

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Field summary for 0009

What is/are the brand/manufacturer of the portable computer(s) you use frequently?

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Field summary for 0010

What kind of devices do you own and connect to the internet? Check all that apply.

Answer Count Percentage Desktop computer (dsktp) 103 8.35% Full-size laptop or full-size tablet with stylus (e.g. Thinkpad, Inspiron, Macbook) (note) 1116 90.44% Handheld Tablet (e.g. iPad, Nexus, Xoom, Galaxy Tab) (hhtab) 261 21.15% Netbook (e.g. Eee PC, Dell Mini, HP Mini, Chromebook) (netb) 32 2.59% Switch/hub (swtch) 25 2.03% Wireless router / wireless access point (wap) 577 46.76% Digital media device (e.g. TiVo, Roku, network-enabled TV or blu-ray player) (digme) 53 4.29% Game console/handheld gaming device (Playstation 3, Xbox 360, Nintendo DS) (game) 299 24.23% Smartphone (including iPhone) (smph) 735 59.56% Portable media player (iPod, Zune) (pmp) 208 16.86% IP Phone (e.g. Vonage) (iptel) 6 0.49% Wireless printer (print) 259 20.99% Other device not listed here (oth) 21 1.70% Other 0 0.00%

ID Response

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Field summary for 0010

What kind of devices do you own and connect to the internet? Check all that apply.

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Field summary for 0011

Please specify what 'other' devices you have connected to the internet.

Answer Count Percentage Answer 21 1.70% No answer 1213 98.30% Not completed or Not displayed 0 0.00%

ID Response 4 Kindle eReader 5 Wireless harddrive for backups 75 Kindle 76 television 255 Ethernet-enabled microcontroller 389 Kindle 415 nook 483 Kindle 571 Kindle 573 Kindle 575 ipod touch 623 Kindle Fire 648 Nook 753 Nook E-Reader 757 Kindle Fire 831 kindle 849 ipod touch 1027 Raspberry Pi 1045 Nook 1214 PSP (PlayStation Portable) 1232 Amazon Kindle

page 22 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0012

What is the primary operating system that you use?

Answer Count Percentage Windows 8 (8) 102 8.27% Windows 7 (7) 654 53.00% Windows Vista (vista) 48 3.89% Windows XP (xp) 41 3.32% Other Windows (wothr) 2 0.16% Macintosh OS X (osx) 331 26.82% Linux (any distribution) (linux) 19 1.54% Not sure (ns) 36 2.92% Other 1 0.08% No answer 0 0.00% Not completed or Not displayed 0 0.00%

ID Response 47 Mac Mountain Lion

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Field summary for 0012

What is the primary operating system that you use?

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Field summary for 0013

Was your computer affected by viruses, spyware or trojans at any time this year?

Answer Count Percentage Yes (Y) 90 7.29% No (N) 1144 92.71% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 25 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0013

Was your computer affected by viruses, spyware or trojans at any time this year?

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Field summary for 0015

What antivirus software do you use on your primary computer?

Answer Count Percentage Avast (avast) 69 5.59% Avira (avira) 17 1.38% AVG (avg) 74 6.00% ESET / NOD32 (eset) 1 0.08% Kaspersky (kasp) 36 2.92% McAfee (mca) 132 10.70% Microsoft Security Essentials (ms) 142 11.51% Panda (panda) 1 0.08% Symantec / Norton (sym) 106 8.59% Trend Micro OfficeScan (from NCSU) (ncsu) 383 31.04% Trend Micro (non-NCSU version) (tm) 25 2.03% None (none) 176 14.26% Other 72 5.83% No answer 0 0.00% Not completed or Not displayed 0 0.00%

ID Response 2 none 6 F-Prot 11 Norton 16 None 55 Not sure 70 Norton 81 Malware Bytes 84 Cant remember 111 BitDefender 114 norton 119 Spybot 121 None/Malwarebytes Anti-Malware 122 webroot 125 Zone Alarm 134 SuperAnti Spyware 138 unsure 143 Comodo 168 Windows Defender (Native anti-virus for windows 8 [essentially security essentials but rebranded]) 181 360 195 Bitdefender 236 Webroot 247 Windows Defender 264 I dont know 309 Webroot 310 ClamAV 314 Common sense. 334 i dont know 339 Linux 343 whatever the mac one is 374 Not sure 375 PC Doctor 379 Norton 360 411 Norton 417 Not sure but i do have one 423 not sure 428 Norton 448 Avast and Kaspersky 451 Webroot page 27 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

481 Norton 504 Webroot 515 not sure of name 528 Webroot 535 Advanced Systemcare6 565 bitdefender 596 Sophos 623 Webroot 659 Norton Antivirus 703 Not sure? Do Mac even need AV software? 750 I dont know 781 Malwarebytes 787 apple 800 Castle 815 Webroot 824 I dont know 838 webroot 848 Norton 903 whatever the university tech center put on it 907 Ad-Aware Antivirus 916 Norton 921 School offered protection 928 Norton 939 BitDefender 942 iAntiVirus 962 Windows Defender 1018 Whatever geek squad put with my insurance with them 1028 norton 1065 VIPRE 1096 ad-aware 1103 not sure 1109 my dad installed it... 1118 Norton 1148 Vipre 1180 IOBit 1183 alzip 1187 Malwarebytes (but not a specifically antivirus program) 1193 Norton 1222 ClamAV 1229 Malware 1233 Intego VirusBarrier X6

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Field summary for 0015

What antivirus software do you use on your primary computer?

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Field summary for 0019

Do you connect to the internet via a wireless connection while in your residence hall room?

Answer Count Percentage Yes, through a wireless access point or router that I provided. (mine) 719 58.27% Yes, through someone else's access point, and they know I'm using it. (elsek) 157 12.72% Yes, through someone else's access point, and they don't know I'm using it. (elsen) 7 0.57% Yes, through NC State's Nomad wireless. (nomad) 96 7.78% Yes, but I'm not sure how. (ns) 6 0.49% No. (no) 249 20.18% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0019

Do you connect to the internet via a wireless connection while in your residence hall room?

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Field summary for 0020

NC State does not currently provide wireless access in residence hall bedrooms. Would you be in favor of a $25 increase in your ResNet rate if it meant that high-speed wireless would be provided in your residence hall room?

Answer Count Percentage Yes (Y) 542 43.92% No (N) 692 56.08% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0020

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Field summary for 0021

Have you ever needed help with computing problems while at NC State (including getting your ResNet connection to work)?

Answer Count Percentage Yes (Y) 329 26.66% No (N) 905 73.34% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0021

Have you ever needed help with computing problems while at NC State (including getting your ResNet connection to work)?

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Field summary for N8(fam)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Family Member]

Answer Count Percentage Never (n) 157 12.72% Occasionally (o) 116 9.40% Frequently (f) 62 5.02% No answer 899 72.85% Not completed or Not displayed 0 0.00%

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Field summary for N8(fam)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Family Member]

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Field summary for N8(prof)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Professor or TA]

Answer Count Percentage Never (n) 300 24.31% Occasionally (o) 33 2.67% Frequently (f) 2 0.16% No answer 899 72.85% Not completed or Not displayed 0 0.00%

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Field summary for N8(prof)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Professor or TA]

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Field summary for N8(hdesk)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Departmental or College Help Desk]

Answer Count Percentage Never (n) 266 21.56% Occasionally (o) 60 4.86% Frequently (f) 8 0.65% No answer 900 72.93% Not completed or Not displayed 0 0.00%

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Field summary for N8(hdesk)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Departmental or College Help Desk]

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Field summary for N8(rm)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Roommate / Suitemate]

Answer Count Percentage Never (n) 118 9.56% Occasionally (o) 163 13.21% Frequently (f) 53 4.29% No answer 900 72.93% Not completed or Not displayed 0 0.00%

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Field summary for N8(rm)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Roommate / Suitemate]

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Field summary for N8(frnd)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Friend]

Answer Count Percentage Never (n) 100 8.10% Occasionally (o) 166 13.45% Frequently (f) 68 5.51% No answer 900 72.93% Not completed or Not displayed 0 0.00%

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Field summary for N8(frnd)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Friend]

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Field summary for N8(wic)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [OIT Walk-in Center (101 West Dunn Building)]

Answer Count Percentage Never (n) 148 11.99% Occasionally (o) 143 11.59% Frequently (f) 42 3.40% No answer 901 73.01% Not completed or Not displayed 0 0.00%

page 46 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N8(wic)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [OIT Walk-in Center (101 West Dunn Building)]

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Field summary for N8(ncshd)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [NC State Help Desk (515-HELP, [email protected])]

Answer Count Percentage Never (n) 253 20.50% Occasionally (o) 67 5.43% Frequently (f) 12 0.97% No answer 902 73.10% Not completed or Not displayed 0 0.00%

page 48 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N8(ncshd)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [NC State Help Desk (515-HELP, [email protected])]

page 49 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N8(offcm)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Off-campus Vendor or Help Desk (e.g. Geek Squad, Genius Bar)]

Answer Count Percentage Never (n) 304 24.64% Occasionally (o) 26 2.11% Frequently (f) 2 0.16% No answer 902 73.10% Not completed or Not displayed 0 0.00%

page 50 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N8(offcm)

When you have needed help with computer problems while at NC State, how often did you seek help from these sources? [Off-campus Vendor or Help Desk (e.g. Geek Squad, Genius Bar)]

page 51 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0024

How would you rate the service you have received from the OIT Walk-in Center? (101 West Dunn Bldg.)

Answer Count Percentage Excellent (exc) 16 1.30% Very good (vgood) 21 1.70% Good (good) 28 2.27% Fair (fair) 10 0.81% Poor (poor) 5 0.41% No answer 1154 93.52% Not completed or Not displayed 0 0.00%

page 52 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0024

How would you rate the service you have received from the OIT Walk-in Center? (101 West Dunn Bldg.)

page 53 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0023

How would you rate the service you have received from the NC State Help Desk? (515-HELP, [email protected])

Answer Count Percentage Excellent (exc) 75 6.08% Very good (vgood) 54 4.38% Good (good) 39 3.16% Fair (fair) 12 0.97% Poor (poor) 6 0.49% No answer 1048 84.93% Not completed or Not displayed 0 0.00%

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Field summary for 0023

How would you rate the service you have received from the NC State Help Desk? (515-HELP, [email protected])

page 55 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0025

How useful would an NC State Help Desk web-based chat be to you if you had a computing question?

Answer Count Percentage Very useful (vuse) 293 23.74% Somewhat useful (suse) 526 42.63% A little useful (luse) 290 23.50% Not at all useful (na) 125 10.13% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 56 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0025

How useful would an NC State Help Desk web-based chat be to you if you had a computing question?

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Field summary for 0046

Which of these paid on-demand video services do you regularly use?

Answer Count Percentage Amazon Prime Instant Video (amz) 97 7.86% Blockbuster On Demand (bb) 2 0.16% Hulu Plus (hulu) 109 8.83% Netflix (Netfl) 739 59.89% Redbox Instant by Verizon (redbx) 7 0.57% I do not regularly use any paid video services. (dns) 456 36.95% Other (oth46) 10 0.81% Other 8 0.65%

ID Response 64 HBO Go 443 google 505 HBOgo 506 Cruncyroll 796 NHL GameCenter Live 894 hbogo 912 HBO 1001 HBO: GO

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Field summary for 0046

Which of these paid on-demand video services do you regularly use?

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Field summary for 0026

How often do you use paid video streaming services?

Answer Count Percentage Never (none) 27 2.19% 1-2 times per semester (1to2s) 39 3.16% 1-2 times per month (1to2m) 134 10.86% 1-2 times per week (1to2w) 211 17.10% 3-5 times per week (3to5w) 187 15.15% 6-8 times per week (6to8w) 110 8.91% 9 or more times per week (9w) 77 6.24% No answer 449 36.39% Not completed or Not displayed 0 0.00%

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Field summary for 0026

How often do you use paid video streaming services?

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Field summary for 0027

Which of the following Google Apps have you used for school/academic related tasks?

Answer Count Percentage Gmail (gmail) 1209 97.97% Calendar (cal) 655 53.08% Docs/Drive (docs) 982 79.58% Hangout (hang) 62 5.02% Sites (sites) 131 10.62% None of the above (na) 11 0.89% Other 0 0.00%

ID Response

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Field summary for 0027

Which of the following Google Apps have you used for school/academic related tasks?

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Field summary for N4 [1]

If you had a choice of software that the university would provide to all students for use on their personal computers, what software would you prefer the most? Please rank the following software packages in order of most to least desired.[Ranking 1]

Answer Count Percentage Antivirus software (AV) 226 18.31% Microsoft Office (Ofc) 745 60.37% Adobe Photoshop (ps) 125 10.13% Adobe Acrobat Professional (acro) 35 2.84% Adobe Dreamweaver (dw) 14 1.13% Microsoft Visio (vis) 13 1.05% Maple (mapl) 76 6.16% Not completed or Not displayed 0 0.00%

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Field summary for N4 [1]

page 65 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N4 [2]

Answer Count Percentage Antivirus software (AV) 395 32.01% Microsoft Office (Ofc) 280 22.69% Adobe Photoshop (ps) 222 17.99% Adobe Acrobat Professional (acro) 130 10.53% Adobe Dreamweaver (dw) 50 4.05% Microsoft Visio (vis) 35 2.84% Maple (mapl) 122 9.89% Not completed or Not displayed 0 0.00%

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Field summary for N4 [2]

page 67 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N4 [3]

Answer Count Percentage Antivirus software (AV) 217 17.59% Microsoft Office (Ofc) 98 7.94% Adobe Photoshop (ps) 271 21.96% Adobe Acrobat Professional (acro) 299 24.23% Adobe Dreamweaver (dw) 105 8.51% Microsoft Visio (vis) 51 4.13% Maple (mapl) 193 15.64% Not completed or Not displayed 0 0.00%

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Field summary for N4 [3]

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Field summary for N4 [4]

Answer Count Percentage Antivirus software (AV) 131 10.62% Microsoft Office (Ofc) 42 3.40% Adobe Photoshop (ps) 262 21.23% Adobe Acrobat Professional (acro) 307 24.88% Adobe Dreamweaver (dw) 175 14.18% Microsoft Visio (vis) 159 12.88% Maple (mapl) 158 12.80% Not completed or Not displayed 0 0.00%

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Field summary for N4 [4]

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Field summary for N4 [5]

Answer Count Percentage Antivirus software (AV) 101 8.18% Microsoft Office (Ofc) 32 2.59% Adobe Photoshop (ps) 172 13.94% Adobe Acrobat Professional (acro) 230 18.64% Adobe Dreamweaver (dw) 336 27.23% Microsoft Visio (vis) 236 19.12% Maple (mapl) 127 10.29% Not completed or Not displayed 0 0.00%

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Field summary for N4 [5]

page 73 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N4 [6]

Answer Count Percentage Antivirus software (AV) 66 5.35% Microsoft Office (Ofc) 18 1.46% Adobe Photoshop (ps) 109 8.83% Adobe Acrobat Professional (acro) 150 12.16% Adobe Dreamweaver (dw) 341 27.63% Microsoft Visio (vis) 412 33.39% Maple (mapl) 138 11.18% Not completed or Not displayed 0 0.00%

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Field summary for N4 [6]

page 75 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N4 [7]

Answer Count Percentage Antivirus software (AV) 98 7.94% Microsoft Office (Ofc) 19 1.54% Adobe Photoshop (ps) 73 5.92% Adobe Acrobat Professional (acro) 83 6.73% Adobe Dreamweaver (dw) 213 17.26% Microsoft Visio (vis) 328 26.58% Maple (mapl) 420 34.04% Not completed or Not displayed 0 0.00%

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Field summary for N4 [7]

page 77 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N9(fb)

How often do you use the following social media services? [Facebook]

Answer Count Percentage Never (n) 74 6.00% Occasionally (o) 297 24.07% Frequently (f) 863 69.94% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(fb)

How often do you use the following social media services? [Facebook]

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Field summary for N9(gplus)

How often do you use the following social media services? [Google+]

Answer Count Percentage Never (n) 900 72.93% Occasionally (o) 256 20.75% Frequently (f) 78 6.32% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(gplus)

How often do you use the following social media services? [Google+]

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Field summary for N9(link)

How often do you use the following social media services? [LinkedIn]

Answer Count Percentage Never (n) 928 75.20% Occasionally (o) 275 22.29% Frequently (f) 31 2.51% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(link)

How often do you use the following social media services? [LinkedIn]

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Field summary for N9(pint)

How often do you use the following social media services? [Pinterest]

Answer Count Percentage Never (n) 881 71.39% Occasionally (o) 209 16.94% Frequently (f) 144 11.67% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 84 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N9(pint)

How often do you use the following social media services? [Pinterest]

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Field summary for N9(red)

How often do you use the following social media services? [Reddit]

Answer Count Percentage Never (n) 891 72.20% Occasionally (o) 180 14.59% Frequently (f) 163 13.21% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(red)

How often do you use the following social media services? [Reddit]

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Field summary for N9(tmb)

How often do you use the following social media services? [Tumblr]

Answer Count Percentage Never (n) 916 74.23% Occasionally (o) 189 15.32% Frequently (f) 129 10.45% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(tmb)

How often do you use the following social media services? [Tumblr]

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Field summary for N9(tw)

How often do you use the following social media services? [Twitter]

Answer Count Percentage Never (n) 615 49.84% Occasionally (o) 270 21.88% Frequently (f) 349 28.28% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N9(tw)

How often do you use the following social media services? [Twitter]

page 91 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N10

If a Redbox location were available on campus, how often would you rent movies or games from it?

Answer Count Percentage Never (never) 211 17.10% 1-2 times per semester (1to2s) 307 24.88% 1-2 times per month (1to2m) 482 39.06% 1-2 times per week (1to2w) 193 15.64% More than 2 times per week (2plus) 41 3.32% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 92 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N10

If a Redbox location were available on campus, how often would you rent movies or games from it?

page 93 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0028

How does having classroom instructional technology (e.g. computer, document camera, data projector, etc.) used in your courses help you learn compared to courses in which it is not used?

Answer Count Percentage I don't learn as well when it's used (dont) 45 3.65% No difference (nodif) 324 26.26% I learn better when it's used (bette) 775 62.80% Not applicable / not sure (na) 90 7.29% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 94 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0028

How does having classroom instructional technology (e.g. computer, document camera, data projector, etc.) used in your courses help you learn compared to courses in which it is not used?

page 95 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0029

How useful would it be to have your classroom content recorded and made available to you online after class?

Answer Count Percentage Very useful (vuse) 700 56.73% Somewhat useful (suse) 356 28.85% A little useful (luse) 104 8.43% Not at all useful (na) 74 6.00% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 96 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0029

How useful would it be to have your classroom content recorded and made available to you online after class?

page 97 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(hdaud)

How important is it to have the following components in the recorded classroom content: [High-quality audio of the instructor]

Answer Count Percentage Very important (vimp) 879 71.23% Important (imp) 226 18.31% A little important (limp) 47 3.81% Not at all important (nimp) 9 0.73% No answer 73 5.92% Not completed or Not displayed 0 0.00%

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Field summary for 0030(hdaud)

How important is it to have the following components in the recorded classroom content: [High-quality audio of the instructor]

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Field summary for 0030(hddis)

How important is it to have the following components in the recorded classroom content: [High-quality audio of classroom discussion]

Answer Count Percentage Very important (vimp) 398 32.25% Important (imp) 380 30.79% A little important (limp) 328 26.58% Not at all important (nimp) 54 4.38% No answer 74 6.00% Not completed or Not displayed 0 0.00%

page 100 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(hddis)

How important is it to have the following components in the recorded classroom content: [High-quality audio of classroom discussion]

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Field summary for 0030(vproj)

How important is it to have the following components in the recorded classroom content: [Video of projected presentation materials]

Answer Count Percentage Very important (vimp) 824 66.77% Important (imp) 279 22.61% A little important (limp) 52 4.21% Not at all important (nimp) 5 0.41% No answer 74 6.00% Not completed or Not displayed 0 0.00%

page 102 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(vproj)

How important is it to have the following components in the recorded classroom content: [Video of projected presentation materials]

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Field summary for 0030(vwhit)

How important is it to have the following components in the recorded classroom content: [Video of whiteboard or chalk board (if used)]

Answer Count Percentage Very important (vimp) 838 67.91% Important (imp) 256 20.75% A little important (limp) 57 4.62% Not at all important (nimp) 9 0.73% No answer 74 6.00% Not completed or Not displayed 0 0.00%

page 104 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(vwhit)

How important is it to have the following components in the recorded classroom content: [Video of whiteboard or chalk board (if used)]

page 105 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(vinst)

How important is it to have the following components in the recorded classroom content: [Video of the instructor talking]

Answer Count Percentage Very important (vimp) 406 32.90% Important (imp) 342 27.71% A little important (limp) 312 25.28% Not at all important (nimp) 100 8.10% No answer 74 6.00% Not completed or Not displayed 0 0.00%

page 106 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0030(vinst)

How important is it to have the following components in the recorded classroom content: [Video of the instructor talking]

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Field summary for N5

How many of your classes required you to purchase and use a clicker this semester?

Answer Count Percentage Zero (none) 672 54.46% One (1) 406 32.90% Two (2) 138 11.18% Three (3) 16 1.30% Four or more (4plus) 2 0.16% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for N5

How many of your classes required you to purchase and use a clicker this semester?

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Field summary for N6

How often did you use the clicker in class? (If you had multiple classes which required clickers, choose the average for all classes.)

Answer Count Percentage More than once per week (gt1w) 459 37.20% Never (never) 0 0.00% Occasionally (occ) 0 0.00% Once per week (1w) 48 3.89% A few times per month (fm) 36 2.92% Sometimes (some) 0 0.00% Often (oft) 0 0.00% Once per month (1m) 11 0.89% Always (alw) 0 0.00% Less than once per month (lt1m) 9 0.73% No answer 671 54.38% Not completed or Not displayed 0 0.00%

page 110 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for N6

How often did you use the clicker in class? (If you had multiple classes which required clickers, choose the average for all classes.)

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Field summary for 0031

How useful to you is the annual Computing@NC State newspaper? [see picture]

Answer Count Percentage Didn't know about it (uknow) 790 64.02% Didn't receive (norcv) 100 8.10% Didn't use (nouse) 212 17.18% Not at all useful (nusef) 21 1.70% A little useful (littl) 72 5.83% Useful (usefl) 30 2.43% Very useful (vusef) 9 0.73% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 112 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0031

How useful to you is the annual Computing@NC State newspaper? [see picture]

page 113 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0032

About how many times have you used a campus computing kiosk this year?

Answer Count Percentage I didn't know they existed (dont) 475 38.49% Never (never) 350 28.36% 1 time (1) 98 7.94% 2 times (2) 83 6.73% 3-5 times (3to5) 102 8.27% 5-10 times (5to10) 58 4.70% 10-20 times (1020) 43 3.48% More than 20 times (gt20) 25 2.03% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0032

About how many times have you used a campus computing kiosk this year?

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Field summary for 0033

How often do you use a computer lab?

Answer Count Percentage Never (never) 265 21.47% 1-2 times per semester (1to2s) 358 29.01% 1-2 times per month (1to2m) 294 23.82% 1-2 times per week (1to2w) 194 15.72% 3-5 times per week (3to5w) 81 6.56% 6-8 times per week (6to8w) 25 2.03% 9 or more times per week (9w) 17 1.38% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 116 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0033

How often do you use a computer lab?

page 117 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0034

Are you aware of the OIT Walk-in Center (101 West Dunn Building)? The OIT Walk-in Center provides computer support to students, including hardware repair for in-warranty computers purchased through the NC State Bookstore.

Answer Count Percentage Yes, and I visited the Walk-in Center for help at least once this year. (y1) 257 20.83% Yes, but I didn't need help this year. (y0) 620 50.24% Yes, but I don't think I would ever need to visit for help. (yn) 111 9.00% No, but I would have visited the Walk-in Center if I had known about it. (ny) 88 7.13% No, and I don't think I would ever need to visit for help. (no) 158 12.80% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 118 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0034

page 119 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(print)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Print]

Answer Count Percentage Never (never) 263 21.31% Occasionally (occ) 203 16.45% Sometimes (some) 157 12.72% Often (oft) 196 15.88% Always (alw) 155 12.56% No answer 260 21.07% Not completed or Not displayed 0 0.00%

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Field summary for 0035(print)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Print]

page 121 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(soft)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Access software I don't have]

Answer Count Percentage Never (never) 273 22.12% Occasionally (occ) 200 16.21% Sometimes (some) 206 16.69% Often (oft) 181 14.67% Always (alw) 114 9.24% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 122 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(soft)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Access software I don't have]

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Field summary for 0035(email)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Read e-mail]

Answer Count Percentage Never (never) 517 41.90% Occasionally (occ) 210 17.02% Sometimes (some) 136 11.02% Often (oft) 79 6.40% Always (alw) 32 2.59% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 124 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(email)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Read e-mail]

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Field summary for 0035(work)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Work with others]

Answer Count Percentage Never (never) 236 19.12% Occasionally (occ) 287 23.26% Sometimes (some) 256 20.75% Often (oft) 144 11.67% Always (alw) 51 4.13% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 126 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(work)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Work with others]

page 127 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(hmwrk)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Do research/homework]

Answer Count Percentage Never (never) 300 24.31% Occasionally (occ) 260 21.07% Sometimes (some) 198 16.05% Often (oft) 155 12.56% Always (alw) 61 4.94% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 128 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(hmwrk)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Do research/homework]

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Field summary for 0035(games)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Play games]

Answer Count Percentage Never (never) 860 69.69% Occasionally (occ) 68 5.51% Sometimes (some) 26 2.11% Often (oft) 15 1.22% Always (alw) 5 0.41% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 130 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(games)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Play games]

page 131 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(ktime)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Kill time]

Answer Count Percentage Never (never) 603 48.87% Occasionally (occ) 195 15.80% Sometimes (some) 101 8.18% Often (oft) 50 4.05% Always (alw) 25 2.03% No answer 260 21.07% Not completed or Not displayed 0 0.00%

page 132 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0035(ktime)

Why do you use campus computing labs? For each of the reasons below please select how often you visit a lab primarily for this reason. [Kill time]

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Field summary for 0036

Which computer lab do you use most frequently?

Answer Count Percentage Wolf Village Unity Lab (wv) 79 6.40% Avent Ferry Unity Lab (af) 40 3.24% Honors Village Commons Unity Lab (hvc) 80 6.48% Sullivan Unity Lab (sul) 64 5.19% FYC Unity Lab (tuck) 92 7.46% North Unity Lab (north) 34 2.76% DH Hill Unity Lab (lib) 331 26.82% Stinson Collaborative Commons (also known as Laundry Lab) (lau) 12 0.97% ES King Village Unity Lab (esk) 0 0.00% EOS Lab (Daniels, EB1) (eos) 101 8.18% College Lab (CHASS, CALS, etc) (coll) 136 11.02% No answer 265 21.47% Not completed or Not displayed 0 0.00%

page 134 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0036

Which computer lab do you use most frequently?

page 135 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0037

When you use a computer lab, which operating system do you prefer to use?

Answer Count Percentage Windows (win) 658 53.32% Macintosh (mac) 246 19.94% Linux (linux) 67 5.43% No answer 263 21.31% Not completed or Not displayed 0 0.00%

page 136 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0037

When you use a computer lab, which operating system do you prefer to use?

page 137 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0040

Would you be in favor of a $15 per semester mandatory cable charge if it meant an automatically-provided 20 channel cable television service in your residence hall room and lowered the overall cable cost?

Answer Count Percentage Yes (Y) 547 44.33% No (N) 687 55.67% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 138 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0040

page 139 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0041

Which of the following devices do you use to view broadcast/cable television and/or video services (Hulu, Netflix, etc.)?

Answer Count Percentage I do not use any of these devices to view television shows and/or video. (na) 160 12.97% Television (tv) 488 39.55% Apple TV (apltv) 24 1.94% Computer (comp) 947 76.74% Mobile phone (ph) 251 20.34% Playstation (ps) 87 7.05% Roku (roku) 18 1.46% Tablet (iPad, Kindle, etc.) (tab) 142 11.51% XBox (xbox) 199 16.13% Western Digital WDTV Media Player (wdtv) 3 0.24% Wii (wii) 50 4.05% Other device not listed here (oth) 14 1.13% Other 14 1.13%

ID Response 16 HD Antenna 51 smartphone 382 I dont watch TV. I only watch videos online--using my TV as a monitor :P 427 iPod 567 iTouch 619 Nintendo 3DS 655 Raspberry Pi-XBMC 675 iPhone 693 Smartphone 704 projector 853 laptop 894 iphone 986 ipod 999 Ipod

page 140 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0041

Which of the following devices do you use to view broadcast/cable television and/or video services (Hulu, Netflix, etc.)?

page 141 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0042

Out of the following choices, which would you most prefer to watch broadcast/cable television and video services (Hulu, Netflix, etc.) on?

Answer Count Percentage Television (tele) 728 59.00% Desktop computer (dcomp) 67 5.43% Laptop computer (lcomp) 416 33.71% Tablet (iPad, Kindle, etc.) (tab) 23 1.86% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 142 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0042

Out of the following choices, which would you most prefer to watch broadcast/cable television and video services (Hulu, Netflix, etc.) on?

page 143 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0043

Do you have a flat-screen TV in your room or apartment?

Answer Count Percentage Yes (Y) 650 52.67% No (N) 584 47.33% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 144 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0043

Do you have a flat-screen TV in your room or apartment?

page 145 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0044

If the overall cost of cable service could be reduced by dropping premium movie channels such as HBO, Showtime, Cinemax and the Movie Channel, would you be in favor of dropping such channels from the lineup?

Answer Count Percentage Yes (drop the channels and charge me less) (y) 704 57.05% No (keep the channels even if rates are slightly higher) (n) 530 42.95% No answer 0 0.00% Not completed or Not displayed 0 0.00%

page 146 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0044

page 147 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0045

What type of material would you like to see more of on cable television?

Answer Count Percentage Music channels (music) 184 14.91% Movie channels (movie) 608 49.27% Education channels (edu) 200 16.21% Sports channels (sport) 403 32.66% No opinion (none) 440 35.66% Other 0 0.00%

ID Response

page 148 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0045

What type of material would you like to see more of on cable television?

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Field summary for 0047

OIT offers an all-NC State sports television channel, Wolfpack Sports Television, on its cable system. What type of content would you like to see on this channel?

Answer Count Percentage Coaches' shows (coach) 182 14.75% Non-revenue sports (e.g. swimming, track and field) (nr) 459 37.20% Club sports (club) 329 26.66% Intramural sports (IM) 231 18.72% Men's football and basketball games (rev) 651 52.76% No opinion (noop) 448 36.30% Other 23 1.86%

ID Response 2 Carolina Hurricanes games 41 as many NCSU atletic events as possible; classic games from NCSU past athletics 42 Baseball games 238 Especially Non-revenue 281 Live games 284 Golf 333 Hockey Games 409 Baseball 446 This should be like byu 500 Baseball 505 I hate sports TV. Kill it. 539 Cheer leading competitions 584 Musical/theatre/arts productions 655 Volleyball,gymnastics 737 dont like this channel 770 away games would be nice 779 Live games 830 Baseball. Every game. 879 Baseball 934 womens sports like volleyball 960 Club cross country and track 1145 Womens Basketball 1181 Paying for this junk is a major downside to living on campus

page 150 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0047

OIT offers an all-NC State sports television channel, Wolfpack Sports Television, on its cable system. What type of content would you like to see on this channel?

page 151 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0048

What type of music would you like to hear on WolfBytes Radio?

Answer Count Percentage Top 40 (top40) 465 37.68% Rap/Hip Hop (rap) 283 22.93% Dance (dance) 226 18.31% College Music (coll) 337 27.31% No opinion (dk) 431 34.93% Other 175 14.18%

ID Response 10 contemporary christian 11 Christian/Inspirational 21 Quite literally anything but the above-listed. 22 Alternative 29 Country 31 heavy metal 35 Classic Rock 41 Country, Christian 42 Country 47 Alternative 51 kpop 64 Alternative 97 Anything but the four listed here 104 Christian 122 alternative 125 For the love of cheese, isnt there anything else apart from Pop 40, Crap, Dance Trash, and Indie Garbage? Play a little CCR once in a while, dangit. 143 Rock 150 Rock 160 Indie/alternative 161 Folk Rock (Mumford & Sons); 70s, 80s, 90s hits 169 70s / 80s Rock 179 Jazz 181 classic music 204 classic rock, jazz 213 Alternative 228 Folk, Bluegrass, Christian, Country 232 country 238 Anything Indie, as it is, as it should be 241 Country Hits 246 Punk Rock 255 Christian 261 Jazz, Classical, Folk, and World Music 264 Reggae 272 Alternative Rock 289 Rock 292 Country 297 80s music 310 Country 325 Country 334 Country 337 What is college music 342 Indie Rock 363 Classic Rock and 90s Pop 370 Rock 385 contemporary christian 390 Country 395 90s music page 152 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

397 WKNC 398 Country 401 Hard Rock/Heavy Metal 404 Country 411 Rock 433 Alternative Rock 437 Ska 439 Rock 440 Rock 457 Metal/house/trance 459 Country 460 Local artists 463 Country 473 Christian rock 474 Gospel (Christian Music) 500 Country 505 Alternative/Soft Rock 517 Rock/Metal 533 Country 542 Country 544 Indie 549 Mix of everything 551 Country 555 country 556 Country 559 Country 566 Country 567 ALTERNATIVE/INDIE/ROCK/CLASSICAL 571 Indie 574 could we play WKNC over it? 576 rock/heavy metal 600 Rock 604 country 631 Techno/Electronica 635 classic rock and underground rap 636 what the fuck is college music 639 country 643 Metal 644 Rock, which should be an option here 659 Metal 668 German Hip Hop 672 Rock (70s, 80s, etc) 673 country 677 rock 682 Country 692 Jazz and Baroque 703 World/international 713 Anything non-dubstep. ew. 719 Heavy Metal 730 COUNTRY 733 polka 752 Contemporary Christian 763 Alternative 767 folk/acoustic 781 Trance/Electronic 787 alternative/ indy 789 Indie Rock 793 Contemporary Christian 800 Alternative/indie 814 Country 819 Classic Rock 830 90s Rock. 831 classic rock 842 Metal 845 Ben Folds

page 153 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

850 Foreign 851 Alternative Rock 860 country 872 Classic rock 891 talk shows 900 Implying music is good, but seriously, I just dont listen to the radio. 909 Country 922 K-pop (Korean Pop) 924 Indie 937 Country 938 Alt Rock 947 Classical 954 indie 957 classic rock, alternative, indie, folk 959 Rock/Metal 960 Old time Country and Bluegrass 962 Electronic and Folk 976 KPOP 979 JROCK 992 Rock 997 trap/dubstep 1006 Jazz 1008 Classical, Rock 1023 Metal and subgenres of 1029 indie 1035 Religious 1038 Classical 1060 Heavy Metal 1063 rock 1066 Country 1072 nothing similar to Kesha or Nicki Minaj 1076 Folk 1081 Bollywood 1087 PUNK ROCK 1099 COUNTRY 1105 Rock! 1114 Alternative 1115 Metal 1120 indie/ poppunk 1122 Rock 1127 COUNTRY 1134 CLASSIC ROCK! 1136 classic rock 1138 Classic Rock/Rock 1140 Christian 1148 Country 1153 Indie rock, indie dance 1158 Gospel 1160 Progressive House 1162 Country 1163 Country 1167 Nigerian 1168 Indie and Folk 1180 Not Katy Perry, Kanye West, Cobra Starship, or Adele all the damn time. I mean, Jesus Christ, I cant workout to this shit, and its played so loud headphones are useless. 1198 Country 1199 Rock/metal/classic/pop 1200 Old Country/western and modern country 1205 Indie Rock 1207 Indie 1208 Rock 1225 Country 1231 Rocknroll, duh! 1234 Metal

page 154 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0048

What type of music would you like to hear on WolfBytes Radio?

page 155 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

Field summary for 0049

Were you aware that NC State offers a podcasting service (iTunesU) that enables you to download podcasts and materials such as course content, campus video, audio and information?

Answer Count Percentage Yes (Y) 272 22.04% No (N) 962 77.96% No answer 0 0.00% Not completed or Not displayed 0 0.00%

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Field summary for 0049

Were you aware that NC State offers a podcasting service (iTunesU) that enables you to download podcasts and materials such as course content, campus video, audio and information?

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Field summary for 0050

What type of cell phone do you use?

Answer Count Percentage Android (Galaxy S, myTouch 3G, Droid X, other) (droid) 373 30.23% Blackberry (bb) 10 0.81% iPhone (iphon) 510 41.33% Other smart phone (web enabled) (othSm) 43 3.48% Other phone (oth98) 296 23.99% No phone (none) 12 0.97% Other 0 0.00%

ID Response

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Field summary for 0050

What type of cell phone do you use?

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Field summary for 0051

What services do you use on your cell phone during a typical week?

Answer Count Percentage Make/receive phone calls (phone) 1190 96.43% Send/receive e-mail (gmail) 877 71.07% Send/receive text messages (txt) 1187 96.19% Send/receive instant messages (IM) 388 31.44% Access the internet (int) 905 73.34% Access campus mobile services (m.ncsu.edu or m.lib.ncsu.edu) (ncsum) 482 39.06% Access social media services (Facebook, Twitter) (socme) 771 62.48% Access my NCSU Google calendar (gcal) 354 28.69% Take photos/videos (photo) 952 77.15% Listen to music/podcasts/books I've downloaded (music) 563 45.62% Listen to streaming audio content (Pandora, Spotify, podcasts, etc.) (strm) 501 40.60% Watch videos I've downloaded (vid) 164 13.29% Watch streaming video (Netflix, Amazon Instant Video) (stvid) 219 17.75% Read books/magazines/newspapers (books) 243 19.69% Access maps/GPS (maps) 664 53.81% Access banking/financial services (bank) 455 36.87% Play games (game) 654 53.00% Shop/compare prices (shop) 290 23.50% Order food via an app (food) 86 6.97% Do schoolwork (schoo) 296 23.99% Tracking Wolfline buses (bus) 638 51.70% Alarm clock (alarm) 979 79.34% Other (fill in below) (oth31) 6 0.49% None of the above (none) 2 0.16% Other 12 0.97%

ID Response 197 All of the above 217 Personal calendar 411 Health Info 446 Transloc needs to get it together 706 personal calendar 726 Notetaking 740 Calendar and Weather 914 flashlight 990 track menstrual cycle 1006 Stopwatch 1014 Check laundry view 1175 Check weather

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Field summary for 0051

What services do you use on your cell phone during a typical week?

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Field summary for 0052

What mobile tools would you like to see offered at NCSU?

Answer Count Percentage Answer 293 23.74% No answer 941 76.26% Not completed or Not displayed 0 0.00%

ID Response 11 ipad 13 I dont really do anything on my phone, so it wouldnt matter. 17 More mobile friendly NCSU sites 20 An app showing the current wait time at coffee shops because everyone hates waiting in line to get the drink of choice for college students next to beer. 21 None, no Smartphone, wont really help. 22 I dont use my phone for things other than email and calls. 27 It might be nice to have a mobile tour app for people who want to get to know the university 33 Dining hall app 35 no opinion 36 You already offer enough. 38 none 39 none 44 webassign app 45 ncsu dining app 51 no idea 54 Bus tracker app for windows phones 55 No opinion 56 I do not have a smart phone 57 Google Glasses. 58 Mobile view of Moodle 66 text based wolfline tracker 68 make phones work as clickers in an easier manner. 80 Mobile mypack portal 83 improved bus app 84 A campus map of your day depending on what lecture halls and appointments you had that day. It would give you directions from where ever you were to your next class or appointment. Very beneficial for freshman. 88 No comment. 96 Pay using mobile phones 109 N/A 119 I would like the MyPack portal to be more accessible with a mobile device. It takes so long to load, and most of the time it doesnt even load. 121 No opinion 122 I dont have a smart phone 123 My pack portal app 125 ... 132 Dining Menu, All Campus App, UAB App 139 No opinion 147 I have no idea. 149 Dining App 150 Maybe an app that imports class info(i.e. class times/room numbers/alerts) if that sort of app is possible. 153 A dining app, that lists hours offered by the different dining facilities on that day. 157 More reliable bus application 167 Better wolfline 169 Dining hall menus / Talley hours of operation 179 I do not have any suggestions on mobile tools I would like to see offered at NCSU. 181 ipad 186 No comment 192 Mobile phone services page 162 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

193 A mobile friendly version of Moodle and Mypack. Also an NCSU app that has updates about events on campus and things like that. 194 Easier access to Moodle and My Pack Portal 202 NCSU planner, easier access to moodle on cell phones, and easier access to MyPack portal on a cell phone. 204 app that keeps kids updated on the goings-on on campus 213 Information on dining menus and hours. Maybe an online forum for students to post threads and discuss. 219 None 224 none. 225 No opinion 228 campus map app 234 No opinion 237 none 238 Mobile portal.acs.ncsu.edu 240 class maps 241 More kindles and tablet computers 243 Dining Hall Menu App 247 Improved connection to 4G data connection in campus buildings. 252 An app for MyPack Portal 264 N/A 269 i dont know what tools exist 272 No preference 281 A mypack app 283 Better mobile access for mypack portal 284 iPhone 286 I can not think of anything now 293 NCSU Moodle app 294 A mobile app for Moodle? 296 Mypack mobile. 297 better cell reception in certain places. 303 Not sure what youre asking 306 An app for your class schedule 311 No opinion 312 University Dining App 319 NCSU Dining hall & talley & atruim hours 341 mobile schedule app 342 BETTER CELL SERVICE. PLEASE PLEASE PLEASE, DO SOMETHING ABOUT SERVICE, IT IS AWFUL. 353 mypack app or schedule app 361 No opinion 371 campus police app for the crime log 378 Calendar of events 382 None. 388 text status of campus internet if down 391 MOODLE APP 392 Moodle app 393 Mobile mypack portal 394 Dining Academic Calendar Social Calendar Library 396 the ones provided now seem good enough 399 asdm, 402 None 406 A MYPack App 408 An app that provides hours for things such as Talley, Basketball courts, workout facilities, and the cafeterias. 410 ability to watch video lectures on my phone without having to have internet access. 412 NA 414 I think it would be good to fix the NCSU.edu website to have everything you can access on the computer. For example, I cant log in and see classes I have registered for. 417 Grade tracker 424 A laundry app. 428 No opinion: mostly just use my laptop for everything.

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431 mobile version of my pack portal 435 A dining menu app 436 apps 438 No opinion 442 An event updater would be nice. It could show social events, sporting events, movie events, club events, etc. 445 A fully functional mobile mypack portal 446 Dining Hall Menu app not website. 447 an app for menus in dining halls, an app for just overall news from the university 448 No opinion 455 A all inclusive mypack portal app. Also one for moodle. 458 There are none that I can think of. 460 I understand that there is an class schedule app but when I tried to use it, it was more of a website with your class schedule and location. I would like to see an actual app that you download and can use without getting on the internet. 461 they provide a good variety already 466 Bus Schedule and bus routes 472 no opinion 475 none 481 better my pack mobile 483 Ncsu map which tracks where you are and can show you how to get somewhere 494 easier meal plan access 496 n/a 500 an app with your schedule and a map of how to get to your classes 502 dont know 504 not sure 510 Dining hours 511 dining app 513 Better mobile site for mypack portal, moodle, and webassign. ESPECIALLY mypack. 522 MyPack for Mobile 529 My Pack Portal Moodle 532 An app that allows you to immediately dial campus police with a simple touch 548 n/a 549 No opinion. 552 no opinion 557 NCSU Dining hours and menus. 559 More mobile friendly website. It often takes forever to load the page on my phone. 561 I think a better central app would help. I think the mobile NCSU webpage now is a laggy. It would be nice to see a central application that you could download and have everything readily accessible. (ex: menus, buses, schedule, around the area, non-sport events, etc) 565 mypack moodle 566 An App to see how many meals you have used for the week/semester. 567 N/A 568 My pack portal, class scheduling access and streaming 570 an app that helps get you around campus (kind of like gps) 577 I am satisfied with the mobile experience. 578 nothing 581 A BETTER mobile Pack Portal, the current one is AWFUL!! 583 N/A 589 None 590 Better mobile website for selecting and viewing MyPack portal 605 Maybe like an app that posts weekly events at State, since there is always something going on and sometimes I dont about it or what its for. 607 Dining Hall Menus 613 N/A 619 Anything that helps students. 628 ------629 A map. 635 dinning hall menu and hours. 637 Mobile bus schedule 639 n/a no smart phone 640 dining hall menu app 642 N/A

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645 A mobile-friendly MyPack, PLEASE! 651 App that updated events around campus.

An NCSU dining app that included menu items, hours and information about meal plan. 652 Dining Meal information 659 A good mobile version of the main website 664 Better bus tracking for the city of Raleigh. 668 n/a 672 Im not a technologically advanced person that keeps up on such things. 676 Does not matter to me. 680 App for schedule that I do not have to login to every time i open it, moodle 683 map apps for iphone and wolfline apps 687 an app, not webpage for schedule 692 none unless they provide me with a cell phone 694 Mobile Moodle and MyPack!!! 696 Transloc Wolfline app for Windows Phone!! 697 no opinion 703 Give me an iPhone. I dont have an iPhone and I could use one. 705 Dinning hall menu app that tells you what is offered in the dinning hall daily for the various meal periods. 709 bus tracking app 714 not have to sign in to wifi 720 MOBILE MAP OF CAMPUS FOR POOR LOST FRESHMEN 721 MyPack Portal App for iPhone/Android devices 728 None come to mind. 729 apps 730 NCSU APPS 740 Bus tracker, MyPack access, All Campus access 742 Everything I could want is rentable at the library 750 Moodle app for iphone Mypack app for iphone Library app for iphone 761 An app for the NCSU moodle site. 769 i dont care 774 No opinion 778 Mobile moodle and mypack 784 No opinion 792 Phone 798 An app that shows a calendar and events going on on campus that day or week, including times and locations. 802 ipads 804 Charging stations where one can charge their phone. 809 Class Schedule App 810 MyPack Portal App 813 Maybe see open computers in the computer lab or even check availability of study rooms. 831 integration of google maps and moodle 837 Campus Map 848 Athletic app Pack Portal App 850 Mypack app Moodle app Library app Schedule organizer app 860 Lecture podcast to be able to be downloaded instead of just offered on the computer. 865 Fix the mobile wolfline tracking, breaks often. 869 My Pack that works better on mobile devices. 871 Dining menu apps, advising appointment apps 873 Actual apps for schedules and grades, not just web apps 874 -Dining Hall Menu 876 Maybe an ncsu event app that tells you what all is going on during the week 877 N/A 878 Track what available seats are in the library 883 Dining App to show what the menus are across campus. 890 No opinion 911 Better Wireless Security

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913 Bookstore buyback. Scan the barcode of your book and it tells you buyback prixe 915 N/A 921 N/A 927 n/a 934 -NCSU campus map with the location of building, sport fields, etc (or search function could be added to transloc) -campus printer locations 937 Anything 942 An app that allows students to access the NCSU Portal site in a more phone-friendly version, since at the current time, if memory serves, the Portal site has no proper mobile compatibility, and the resolution ends up being way too high for a mobile phone to handle properly. 947 N/A 948 I do not have a smart phone so I do not know. 949 An app to let you place work orders, an app to check washing machine availability, an app to check meal plan balance, and an app to remind you to return you book and/or renew check out. 953 Webassign/Moodle calendar integration into Google Calendar. 954 NCSU dining app 959 n/a 965 none 966 An app that is for the wolfline busses 970 Mobile mypack. 986 n/a 990 not really sure. 992 Interactive app to show you the quickest way to walk between buildings on campus. 999 My pack portal app 1001 Mobile Dining menus. This may already exist and I am just unaware of it, which could be the problem. 1004 No opinion. 1005 na 1007 N/A 1008 Smartphones 1013 bus times for wolfline 1014 More smartphone apps 1028 no 1033 Better mypack app please!!! :) 1034 Tablet PC 1038 A web assign app 1039 Offer an App for MyPack 1047 new and well featured calender for quick use 1048 N/A 1052 None 1054 No opinion 1064 no opinion 1071 I dont understand the question. 1073 no opinion 1078 n/a 1082 a mypack portal app would be nice 1084 I dont know 1088 Webassign for mobile use ability to watch lecture videos through mobile website 1089 A better system for TransLoc for Windows Phones 1098 N/A 1100 a dining hall app and maybe one that showed how many meals you have left and dining dollars. it would also include the menu of the dining hall that day. 1101 I cannot think of anything. 1102 A more easily accessible Schedule app (standalone, not just a link)

Windows Phone support! 1103 dining app, mypack app 1104 My pack app would be nice. 1112 Access to grades posted in Moodle 1113 It would be great if you incorporated a WolfAlert page to the m.ncsu.edu page - especially considering how many alerts have been issued in the last part of this semester.

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1118 N/A 1120 better wolfline app. 1121 It would be really cool to have unity lab/library traffic to see how full computer spaces are before I get there and maybe how many things have been rented out. epack mobile maybe? 1123 Nothing that doesnt already exist. 1132 iPad 1134 A map application would be good for incoming freshman (I was surprised someone hadnt written one when I was a freshman) 1135 Dining hall menu app Mypack Portal App Moodle App 1139 NCSU Mobile App 1141 Use of Foursquare with all campus events and buildings. It would promote greater attendance at campus events through popular social media apps. Also, an NCSU mobile app, similar to UNCs (http://www.uncmobile.com). An iOS or Android application is likely to be used more than a website bookmark. 1143 Nothing I can think of at the moment 1147 More Coupons for food More event notifications 1148 Sync mobile calendar with gmail account 1150 Campus map including directions. 1151 None, good job as is 1158 Food apps, Something that informs about the social events on campus 1162 Digital rentals would be nice, rent books and movies digitally from library. 1164 Book Store App Students Selling stuff app 1180 I dunno. Let me see when my final exams are all in one place, like that schedule thingy. 1183 More accessible wolf line map, about social issues 1185 No opinion. 1201 Better bus app 1202 no comment. 1214 N/A 1220 N/A 1225 MyPack Portal App 1228 Improving the wolf line application to actually show the correct routes and stops during night service. 1232 Not everyone has a smart phone; I would like any tools offered to fairly recognize this technological disparity.

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Field summary for 0053

What type of cell phone plan do you have?

Answer Count Percentage Monthly plan (contr) 1140 92.38% Pay as you go (prepaid) (ppd) 76 6.16% I don't have a cell phone plan. (no) 8 0.65% No answer 10 0.81% Not completed or Not displayed 0 0.00%

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Field summary for 0053

What type of cell phone plan do you have?

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Field summary for 0054

Who is your cell phone provider?

Answer Count Percentage AT&T (att) 276 22.37% Sprint (spr) 115 9.32% T-Mobile (tmo) 64 5.19% US Cellular (usc) 29 2.35% Verizon Wireless (vzw) 652 52.84% Virgin Mobile (virg) 28 2.27% Other 52 4.21% No answer 18 1.46% Not completed or Not displayed 0 0.00%

ID Response 15 Net 10 25 Cricket 36 TrackFone 50 Net10 72 Alltel 104 Net10 141 Tracfone 146 Alltel 164 TracFone 170 Cricket 179 Boost Mobile 180 Straigh Talk 183 Page Plus Cellular 255 Tracfone 261 Net 10 289 Tracfone 315 Page Plus Cellular 320 Boost Mobile 428 Tracfone 478 StraightTalk 504 Carolina West 529 Carolina West 598 Boost Mobile 599 Cricket 706 Page Plus (verizon towers) 712 Tracfone 717 Straight Talk 764 Tracfone 780 nTelos 819 Alltel 882 Straight Talk 915 Boost 922 Net10 Wireless 946 Boost Mobile 1040 republic wireless 1047 straight talk 1053 Dont worry about it 1063 Boost 1070 NOKIA 1087 Trac Fone 1095 nTelos 1104 Alltel 1118 Alltel 1123 Straight Talk 1125 Carolina West page 170 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

1203 boost mobile 1216 straight talk 1227 nTelos

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Field summary for 0054

Who is your cell phone provider?

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Field summary for 0055

Which of the following features does your cell phone plan have? (if any)

Answer Count Percentage Unlimited data (internet) (dataz) 373 30.23% Unlimited text messages (txt) 994 80.55% Unlimited phone calls/minutes (phone) 500 40.52% None of the above/don't know (none) 104 8.43% Other 0 0.00%

ID Response

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Field summary for 0055

Which of the following features does your cell phone plan have? (if any)

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Field summary for 0056

Are there locations on campus where you can't get cell service where you would like to? If so, please list them below.

Answer Count Percentage Answer 541 43.84% No answer 693 56.16% Not completed or Not displayed 0 0.00%

ID Response 5 Crafts Center, parts of Hunt Library, Hill library 7 Poe Hall 8 Poe Hall 11 Poe Witherspoon Dabney 12 Inside Poe Hall 13 No 14 Between Daniels and Burlington Nuclear Labs I can never call people 18 Tompkins 21 Service in dorm rooms is iffy. 22 My phone breaks up in my room sometimes when Im in a call. 27 In many buildings 33 POE HALL! 35 N/A 37 No 38 poe hall 39 none 40 Monteith Research Center Spoty service in Bagwell EB2 Classrooms 44 no 45 hunt auditorium and in the atrium sometimes 46 Library 47 Riddick Hall 48 Dh hill 51 in the bowels of park shops 53 Better service within Wolf Village. I usually only have one or two bars if any. 55 Areas in park shops, Poe, DH Hill 56 Riddick, Harrelson 57 No. 58 Withers Hall First floor 59 Poe 400!!!!!!!!!!!!!!!!!!!! 60 Poe Hall 64 The library 68 none 71 DH Hill and parts of Hunt Library 73 DH Hill Library 79 Ridddick, The Atrium 80 No 83 SAS Riddick Withers 84 Riddick, harrelson 86 EB1, EB2 88 Near the library on hillsborough street. Down Gorman Street 90 Poe Hall, Riddick Hall 91 EBII 93 Yes, Riddick, and its really bad in the library too and it drains my battery really fast. 94 Carmichael Gym page 175 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

100 DH Hill Brooks Hall 103 Harrelson Hall, pretty much anywhere in any class room on Centennial Campus. 104 Yes elevators in lee hall, kilgore hall 108 Gym 112 Wolves Den 115 NO 119 There are several buildings in which I do not get service. Many of them are on main campus (around Riddick). 121 SAS Hall, Riddick Hall, Harrellson Hall 122 Price Music Building 124 Sometimes a call will drip in my room. I get almost no service in Riddick 125 Mann Hall Basement. 127 A lot of buildings have really bad service inside, like Poe, Park Shops, and the D.H. Hill 130 Riddick Hall 133 Atrium 136 Parts of Wolf Village. Reception is always bad but sometimes non-existant. 137 Harrelson Hall, Winston Hall, Poe Hall, certain areas of DH Hill Learning Commons 139 No 143 Withers Hall 146 Right by DH Hill Library and the free expression tunnel. 149 Some dorms, but Withers Hall is absolutely terrible. 152 Riddick 153 Inside the Wolf Village elevators. 159 The area near SAS and Poe 160 Poe Hall 161 Harrelson, Dabney, some areas of DH Hill 165 SAS Hall 167 Parks Shoppes 170 Poe Hall, Ground Caldwell Hall, Talley (ground floor) 174 Areas on dan allen: parking deck, and david clark labs 175 Atrium, Library 178 Library dr hill 179 There are no locations on campus currently where cellphone service is not available. 180 Engineering Buildings are a bit low on signal but still usable 183 CDMA (Verizon) service doesnt work very well in EB2. 186 The atrium has pretty bad service. 188 In my room I do not get great service but it does work. 190 in dh hill 191 Lower level Talley 192 Basement of college of textiles. 193 D.H. Hill Library 194 Research labs (Thomas Hall). More so with internet service than cell service. 199 Price Music Center Some parts of DH Hill (but there is enough Wi-fi that this is not a problem) Some parts of Talley (but there is enough Wi-fi that this is not a problem) 200 Atrium. 202 I cant get cell service in many of the classroom buildings. 203 SAS 208 RIDDICK!!! 209 DH Hill (learning commons), Park Shops (DELTA classroom), EB 2/3, Hunt Library 210 Riddick Hall 213 Some areas of Hunt library are dead zones, most notably the north side of the library on the 3rd floor. 216 DH hill 218 Almost every classroom 219 Dabney 222 Library 224 park shops 227 In DH Hill, occasionally in North and Sullivan Halls, and occasionally in buildings. 228 DH Hill silent room, tunnels, Riddick 231 Riddick Hall 234 Poe Hall 237 winston 239 Sometimes in the engineering buildings, but typically good overall

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241 Harrleston has pretty bad WiFi in general. Also Withers has TERRIBLE cell phone service, not that you can do anything about that. 242 In general, Sprints coverage of campus is pretty good, but very weak inside buildings. 243 East Wing of The library 246 Oftentimes data doesnt come through in Cox and Riddick. 247 Riddick Hall, D.H Hill Library 249 Fox Building 255 Parts of EBIII; EBI basement (would likely require a repeater) 264 In my kitchen. I live in Wolf Village on the second floor, building C, and we cant make calls in our kitchen or living room area. It is also difficult to get a signal in Riddick and Park Shops (in the first floor classroom). 266 EBI has horrible reception 267 Well in the Carmichael basement, obviously nothing can be done about that. 269 Watauga hall 272 No 281 Talley, dh hill 286 I get cell service everywhere 289 E.S. King Village 293 DH Hill Library 295 Harrelson Hall 296 I have 0 service in SAS. 297 In every class room, and I know you do that on purpose 306 within some dorms (esp. basement of Becton.) I have to leave the room or lean really close to the window to call/send a text. 307 Riddick is particularly bad, with signal cutting out in places, but that may just be the construction of the building and unavoidable for now. 310 The Honors Village has awful reception, particularly in the residence halls. I often miss calls because I dont get reception. 312 Withers 315 Becton Basement (floor 1) needs a verizon repeater. The call quality is terrible and there is no 3G internet and sometimes I can not text in my room. 316 Poe hall 222 322 Ridick hall and Dh hill library and most dorm rooms 323 Williams Hall, Dabney Hall 324 Poe Hall 326 Poe, Wood, talley, atrium has the worst connection service 327 In EB2 the connection becomes really bad 329 SAS, Poe, BTEC 337 Riddick 341 dh hill library, physics class room 342 My dorm room, in Bagwell. It is terrible, half of the words I say are dropped when talking. My texts regularly do not send, my battery gets drained instantly due to awful service, and 3G is nonexistent. There is also terrible terrible service on centennial. Service throughout campus is pretty crappy for the most part. When I leave campus for the weekend, I remember what it is actually like to have real cell service that I pay for. Please improve this, it is ABYSMAL 343 In Whithers and the bottom floor of SAS 344 Riddick Hall and Harrelson Hall, theyre like Faraday cages. 346 Some of the classroom buildings, like Withers 348 No, the campus is great at far as verizon is concerned 352 I dont get good service in my room, and no service in some of my classes. 361 SAS Hall 368 In my dorm room. 369 The bottom classrooms in SAS Hall 370 My room in Lee Hall, which is really annoying 373 EB1 374 Some classrooms (ex. Harrelson) dont get service, but I dont typically need my phone in class. I get service pretty much everywhere. 375 Hunt library 381 Library 382 Inside Engineering Building II, as well as some parts of Riddick.

Also the basement of SAS. 384 Wolves Den 386 Poe hall

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388 in the atrium 391 POE HALL 392 Withers 393 Sas 395 Lecture halls 396 hunt library 398 Riddick Hall 399 gfddsd 402 Riddick 404 The Library. 406 Becton Underground 408 Classrooms 410 SAS hall- service is very spotty in SAS 412 poe, riddick 414 Many of the classrooms have terrible service. Also, Withers 131 is TERRIBLE. 415 Poe Hall 417 D.H. hill library 421 D.H. Hill Library 422 Tough to get service in Carroll Hall 424 I dont get service in some places in the library and sometimes when walking around campus. 425 Riddick 428 Nope; I seem to have coverage everywhere. 429 Harrelson Hall, SAS Hall 431 North Hall, ground floor of Harrelson, Riddick hall 432 Hunt library 434 Hunt Library 435 None 436 poe hall 438 DH Hill Commons 440 I dont get service in my room; I live on the bottom level of Becton. 445 Inside EB2 446 Dh Hill Commons. 447 harrelson 448 None. 450 Talley and in Carmichael Gym. 451 Hunt Library (any room not directly next to a window) 456 Areas of DH Hill, especially first floor learning commons area. 457 Berry ground floor 464 DH HILL 466 Wolves Den 471 Basement of Talley down by Wolves Den as well as some lecture halls in Cox and Dabney 474 I cannot get service in any building. 475 becton underground. Some basements of buildings 478 My res hall, Lee 481 withers has pretty bad service 483 My room 491 In some classrooms the cell service is poor. Especially in Riddick hall. 494 na 497 Riddick 498 elevators, first floor/underground in the College of Textiles, ground Becton 501 Wolves Den 502 some buildings on campus 504 brickyard 505 inside DH hill I have no reception :( 510 Harrelson Hall 512 riddick hall room 321 513 First floor of Becton, 517 My dorm (Becton ground floor), D.H. Hill 519 In Riddick hall and in SAS 523 SAS Hall (downstairs), Withers(downstairs) 524 Dabney and Fox are both very spotty in reception. 526 Harrelson Hall SAS Hall Dabney Hall

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529 POE HALL! 530 Bagwell Rooms, Dabney 124, Cox Hall 537 Poe and Harrelson 538 POE 216 541 SAS 544 North Campus 545 Inside of certain buildings; however my phone can use wi-fi calling during those times. 548 D.H. Hill Library Common Area 549 The bookstacks in DH Hill have terrible service, and if Im trying to tell my friends where I am, it makes things difficult. 550 The bottom of the engineering buildings. 551 Riddick Hall 552 tunnels 556 Harrelson 557 Riddick is pretty bad, also some iffy service in the dorms. 558 I have terrible service in Wolf Village, and this is the place I live. 561 My iPhone 5 receives LTE service on majority of all campus. Only locations with limited service are inside older buildings (ex. Harrelson) and the atrium. 565 More wifi on campus in general 567 in the bathroom in port city java in park shops. I had ZERO bars . 568 I receive service in all areas. 570 whenever i am in any sort of building like the library or any of my classes 572 Wolves Den and the basement of Talley in general. 573 Inside buildings 575 library, harrelson, poe 577 The bottom floor of the Wolves Den had spotty connection. 578 dh hill library 580 Ground floors of some buildings. And in lecture halls. 583 N/A 584 In the dorm rooms of Bragaw service is touch and go, outside it is fine.

Behind the Tri-Towers service is minimal 586 Near North Hall. Indoors. 589 Case Dining Hall sometimes 590 No 594 poe hall 595 Libraries 600 G108 Harrelson Hall 603 Bottom floor of harrleson 605 Riddick and Dabney 606 wolves den 608 Inside the SAS building 609 Williams Hall 610 I can get service everywhere, although it is very poor in my dorm, so poor that most calls end by getting dropped within a few minutes in Becton. 611 D.H. Hill Library. The learning commons has terrible cellular service. Please fix and address! 613 In classrooms 615 In the buildings! Especially on lower floors. The service sucks. 617 in almost all elevators 619 Harrelson 622 Engineering Building 1 624 In my room 628 In the elevator. All of the Honors Village. Wolves Den. Harrelson. Dabney. 629 I dont really pay attention to that sort of thing, so Im not sure. 630 Ground Becton 632 Poe Hall 635 withers and dabney. 636 Bottom floor of Withers, bottom floor of Talley. 637 Non 640 in Bagwell Hall 641 Bottom Floor of Withers Hall and Atrium 642 Engineering Buildings 644 Engineering Buildings 1, 2, and 3

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645 D.H. Hill Library. Its a giant deadzone 648 Dabney 649 N/A 651 Inside the Atrium and Carmichael Gym 654 I get little to no service in the libraries. 658 Fountains service sucks 659 No, but there are spots where the nomad system does not reach very well. 660 I cant get service in a lot of parts of Talley, both above and below ground level. 664 In tunnels. 665 Dabney 666 In buildings 668 basement of renyolds, but it has improved 669 YES. Riddick, DH Hill Library, and the Engineering Buildings. 670 Most of the DH Hill commons, several spots in Hunt Library. 672 My room. 674 Inside most buildings 675 Hunt Auditorium 676 No 677 Riddick Hall 678 Poe Hall 680 in DH Hill 682 Harrelson Computer lab 683 SAS 687 inside the rec center, bottom floor 688 Library d.h hill 694 Talley 696 In the Classrooms in EB1 and EB2 697 no opinion 704 Near wolf village, some areas in the library, while walking around campus..... 705 POE HALL! Bottom floor of Nelson Hall 706 Carmichael is very spotty, but I think thats due to the heavy concrete strucure 708 withers 710 Riddick Hall 714 Riddick 715 Inside some buildings, like Dabney and Williams. 717 SAS, Poe, Winston 721 Learning Commons of D.H. Hill Library 722 poe 216 724 Inside of Poe 725 Libraries, All engineering buildings, Fountain Dining Hall, Campus Cinema 726 Directly in front of Withers Hall. In Poe Hall large classroom. Sometimes in the middle of the Triad and/or Quad. 727 College of Textiles Lecture Halls 730 carter finley 731 Learning Commons of DH Hill Library, Harrelson Hall 732 Research Building 1, EB 3, Wolf Village 733 Poe Hall and Riddick, those things are freaking Faraday cages. 734 Poe Hall 736 The basement of Poe hall 739 Ive always struggled with cell reception being blocked in the residence halls. I have people who text and call me but it never comes through to my phone unless I make a call on it. 740 Some classrooms/buildings (Riddick and parts of the gym for ex). 747 Poe Hall 750 Poe Hall 757 Williams Hall 759 Poe Hall 761 Ive never had a problem with cell phone service on campus. 762 Wolf Village room 767 in/around Withers/Daniels 769 price music building 774 Poe Hall 775 Kind of spotty in wolf village building F. 776 harrelson, williams, and withers 777 Classrooms, Hunt Library, EB3 lab, Daniels lobby, and the tunnels 778 Some rooms in buildings. Would have to put signal extenders since they are brick and

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what not like bottom of talley 779 Pretty much every building. Harrelson and Riddick definitely. 781 Engineering buildings 782 Hunt Library Auditorium 783 In the library and in the atrium. 784 Inside certain buildings 785 SAS, Fountain 796 Riddick 798 Library! 799 Inside D.H. Hill Library 800 In some buildings [basements] 801 In classrooms. 802 riddick. the wifi in riddick is terrible as well. worse place on campus 804 SAS, library especially the Digtal Media Lab 809 GYM 810 Dabney Hall, Harrelson Hall 811 Riddick 812 Riddick Hall 813 yes, the learning commons in the DH Hill library 814 The auditorium in withers has really bad cell service 815 Atrium, D.H. Hill, Nelson basement, Turlington basement 817 Poe Hall, some rooms in North Hall 818 Poe Hall 823 SYME HALL!!!!! 829 Dabney Hall and Harelson Hall 831 MRC 1st floor 835 Service is spotty in the academic buildings such as Poe Hall. 837 Certain spots in the dorm/some classroom buildings (Poe, Riddick) 839 DH Hill Hunt Library 842 Wolves Den, and a few other parts of Talley. 843 Riddick, Withers 847 Some classrooms in Schaub Hall 849 Riddick Hall 850 Stairwells. Elevators. In my room at times. Usually a 3rd floor building. 860 POE HALL 861 residence hall room!!!!!! Poe Hall!!!! 862 library 863 Poe Hall, sometimes the Atrium, Harrleson Hall. 865 DH Hill. EB1. 866 Mann Hall Riddick Hall 871 Poe Hall, Talley Student Center 872 DH Hill 874 EB 2 classrooms Occasionally Hunt Library Riddick 875 Service within my dorm room is pretty spotty 876 EB1, for serious, you walk in and you lose all service. 877 N/A 878 Williams Hall 880 Anywhere in DH Hill Library! 881 Poe Hall 888 Withers hall 890 Quad basements 891 Harrelson, Riddick, Gardner 896 Poe! 900 My Dorm has spotty service. 901 Poe Hall DH Hill Library 906 Bragaw Hall is lacking inside the dorm rooms badly 911 Spotty service in some areas of the Engineering Oval on Centennial and near the Nuclear Reactor building on Main. 912 Price Music Center 913 Harrelsob

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914 inside some of my classes on campus and in the college of textiles 915 1st floor in SAS Building. 916 The first floor of Bagwell Residence hall and in Daniels Hall 921 No 922 Poe Hall, Withers Hall, D.H. Hill Library 924 Inside Riddick Hall 926 Bragaw hall! some service but not strong, hard to make phone calls. 927 Poe hall!!!!! 934 DH Hill Library (learning commons) 935 Basement of Syme 936 DH Hill Library 937 RIDDICK!! 938 Inside of the gym 946 DH Hill Unity Labs, Ground Floors, Atrium, Dining Halls 947 Basement of EB3 948 D.H. Hill Library 949 Harrelson hall, D.H. Library 950 BATHROOMS! 953 Classrooms :( 959 Inside classrooms/halls 960 DH Hill Library Learning Commons 964 Riddick Hall 965 no 966 Dabney Hall 970 Wolf village 973 Some buildings on campus have absolutely no service, and instead we have to turn on the wifi which drains our phones. 983 Inside many classrooms/buildings such as Engineering Building 1/2/3 there is terrible service. 984 Ground Harrelson 985 DH Hill Talley 990 Riddick 995 When I am in Dabney 222, the connection to wifi and to 3G seems to be very slow. 1001 Learning commons of DH Hill Library. 1004 N/A. 1006 There are some shady spots in EBIII on the 4th floor. 1007 In some classrooms and dorms. 1012 N/A 1013 in the atrium and in the library DHL 1014 Poe Hall 1027 Bottom level of Becton and other basement buildings. 1028 no 1032 Inside most buildings 1033 EB1, parts of buildings on main campus as well (Dabney), etc. 1034 Yes, most lecture halls 1035 Caldwell 1037 centennial campus harrelson 1039 Poe, Dabney, LIBRARY LEARNING COMMONS 1042 The Atrium, some rooms in EB1 1044 Terrible service in Carmichael Gym and the Rec Center. 1047 in the learning commons. 1051 Wolves Den Inside buildings 1052 No 1054 In EB3, Riddick, and Talley 1055 poe hall 1059 Wolves Den 1061 Riddick Hall 1064 Engineering Buildings are spotty 1065 SAS Hall, Harrelson Hall, occasionally library or atrium. 1069 DH Hill 1071 Inside most of the buildings, the reception is terrible. 1072 Carmichael Aquatic Center and random places in the Gym

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1073 no 1076 Bottom of engineering building 3 1078 n/a 1080 In some classrooms, the whole campus has poor service though 1084 Umm in harrelson sometimes, and in the basements of dorms. 1086 Riddick, Poe, Dabney, Harrelson 1088 Harrelson SAS Daniels DH Hill Hunt 1089 In the elevators of Metcalf and sometimes in my room at Metcalf Hall 1091 Poe Hall 1096 Learning commons (Library) Ground Level of Tompkins Ground Level of Withers 1098 My dorm room in wolf village. Daniels Hall. 1100 in the talley center(wolves den) and in poe 1101 Some parts in the library especially the wesk side. Dabney. some parts in SAS. 1102 DH Hill lower floors, SAS lower floors 1103 DH Hill library! 1104 Everywhere. I am constantly roaming. 1105 I get no service in DH Hill library. 1107 Harrelson Hall- G classrooms 1108 EB1 1109 Dorm rooms, Nelson, The library 1111 Inside Withers 1112 Riddick 301 1113 Some elevators, but thats to be expected. Withers 160 doesnt have very much service at all, and the service I have in there is very slow. 1114 Many academic buildings, learning commons of DH Hill Library 1115 Bottom floor of SAS, Lower floors of EB I, II, III 1118 Riddick Hall! 1119 Riddick 1120 Inside most buildings cell phone reception 1121 DH hill library 1123 In certain classrooms, most of which in Riddick. 1124 Inside the libraries 1125 Poe 1127 BOTTOM OF TALLEY, D. H. HILL LIBRARY COMMON AREA/ WHERE ALL THE COMPUTERS ARE 1132 Wolves Den 1133 Dabney Poe 1134 Poe Hall, and EB1 are the only two Ive found so far 1137 Everywhere 1139 Hunt Library Carter-Finley Stadium 1142 D.H. Hill Library 1143 Bathrooms. I would love to go on reddit in there. 1144 Harrelson Hall Wolf Village (Sometimes) 1145 Riddick, Poe, DH Hill 1147 tunnels (freedom expression, etc. ) Daniels Hall Wolves Den 1149 basement of EB3 1151 the basements of nearly all buildings 1152 Riddick Hall, Withers, SAS 1153 I am a graduating senior and the Centennial campus network has been the worst EVER this year (Im looking at EBIII specifically). Truly awful. Im sure youve had a thousand complaints. Fix it ASAP. The engineers really need the Internet to work. 1155 the tunnel, my room 1156 1st floor of Daniels Hall! 1157 Clark Dining Hall (signal is a bit choppy in there sometimes, but much better than it was

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last year) 1158 Withers 1159 top of residence halls and in certain classrooms 1160 Engineering Building I 1164 Learning Commons in the DH Hill 1167 -DH Hill library silent reading room learning commons -Fountain dining Hall 1168 The first floor of DH Hill library where all of the computers are. Also, a lot of the engineering buildings; Ive noticed it particularly inside the classrooms and bathrooms of EB1. 1171 Free expression tunnel, Poe hall, SAS hall, Engineering buildings 1,2,3, Hunt Library 1172 Hunt Library DH Hill Library 1174 Centennial, North Campus, Main Campus 1175 Hunt Library 1176 SAS Hall Poe Hall Harrelson Hall 1177 dunn, entirety. infront of marianne fox, 1180 Oh my god, I say this every year, the elevators. Recreation Center, I mean, its got huge windows, and Im on the top floor. Liek if yu crie evrytim ;_; 1183 Often in the Library, near book store 1185 Inside buildings. 1186 SAS 1188 CENTENNIAL CAMPUS!!! All of the Engineering Buildings. 1193 Learning commons in dh hill 1198 Sometimes at North Hall on the back side my phone drops calls 1199 I get service everywhere; however, the wireless fidelity of the ncsu wifi cuts in and out making it challenging to use the Internet while walking. 1202 Learning Commons in DH Hill 1203 My room, atrium 1205 CARTER FINLEY STADIUM CARTER FINLEY STADIUM PARKING LOT DH HILL LIBRARY 1207 Can barely get 3G/4G on campus... anywhere! 1210 in my dorm sometimes! (Bagwell Hall) 1211 My service on campus in general is not good. 1213 All Engineering Buildings (I, II, and III) 1214 DH Hill Library SAS Hall 1215 Learning Commons of D.H. Hill Library 1219 thompkins 1220 No 1223 Clark Dining Hall 1224 Withers 1225 Riddick Hall Centennial Campus MSE Building 1228 Inside buildings, like DH Hill and almost all others. The data and voice signals drop drastically. 1232 During a storm last semester, the area from DH Hill to Bragaw was a dead zone, but I dont know if this happens regularly.

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Field summary for N7

If you could change one or two things about information technology at NC State that would have the greatest impact on your success here, what would they be?

Answer Count Percentage Answer 345 27.96% No answer 889 72.04% Not completed or Not displayed 0 0.00%

ID Response 3 Just try to make the internet connection better. 8 No problems. Resnet is fast, love it 13 No 20 nope 21 None. 22 No, thank you. 25 Make Internet service faster. 26 Can oit help speed up my computer if I go to the walk in center for example removing unneeded programs and basic clean-up? 35 none 36 Please dont make cable mandatory. I dont want to watch TV and dont want to have to pay for it. 37 I think charging $15 for 20 or so channels is the best idea because it is so expensive now. The plan was for me to buy the TV and my roommate the cable hookup but once she saw how much it was she refused so all year we have had a brand new 32" flat screen with no use. 38 no 39 none 40 No 42 None 44 no 47 Why is the "ncsu" network so unreliable outside of the Honors Village Commons (HVC)? If more than 2 computers are outside, the network will kick someone off. 49 None. 51 Fix your connection issues in Watauga. The whole building would lose any net service, the cable connections in the room and the NCSU wi-fi connection. Its aggravating because it happens at least 4 times a week. 54 No 55 No thank you 57 No. 58 N/A 61 This is in regard to ResNet. I have noticed that the connection speed is great most of the time, but occasionally there is a lag spike where bandwidth drops to 0. It recovers (to about half of its normal speed) within 2-3 seconds so it isnt as noticeable. Then, it recovers back to its full speed within the next 5-10 seconds (I observed this with a network monitoring tool). I have noticed this occurring at both Wolf Village (two different buildings) and Owen Hall. I believe this might be a campus wide issue. It is particularly noticeable when gaming or doing any sort of task that requires a consistent connection. It almost seems like the lag spikes are on a time interval, occurring every 5-10 minutes. 65 Do not make cable service mandatory! 68 none. 70 none 80 No 83 N/A 84 No 88 None 93 Yes! The Internet service on campus this year was horrendous. It would drop out and leave me without Internet for an indeterminate amount of time. If I had a lot of work to do, I wasnt able to do it. I found it especially happened in Riddick and the library. It was appalling how often it happened. page 185 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

96 Dorm wifi connection should be stronger. Perhaps consider installing more routers? 102 Which channels would be provided if everyone paid $15 and everyone received 20 channels? Overall, I am satisfied with the services provided. 103 Nope, no questions, you guys are awesome! 109 N/A 110 none. 112 Overall, I was very pleased with the technology offered by NC State this year! 113 ResNet is great and very beneficial for completing my school work! 121 How much cheaper would cable be with mandatory $15 fee? 122 No 125 Hire actual Computer Science majors to work in your OIT office. If a Design major knows more about her OS than you do, thats a problem. 132 N/A 137 n/a 138 Everyone with wireless should password protect it so that other peoples devices dont automatically connect to it. 139 No 143 N/A 147 Thank you very much for your working. 151 None 154 No 157 No 161 Who would I contact to look at my computer about my internal microphone not picking up sound and getting that fixed? 162 A lot of times there are drops in the internet in the library and some buildings such as the lounges in dorm rooms. This could be looked at and possibly made better. 166 I might suggestion upgrading the router for the library, while sitting in the library commons, I often have the internet cutting in and out regardless of what device I am using. 175 No 179 I do not have any questions, comments, or suggestions. 180 Great job! Love everything going on at Hunt as well as other places around campus. OIT is doing an overall great job that makes my college experience easier and more enjoyable. The ability to check out resources from the libraries is an invaluable tool that I love having at my fingertips. Thanks for doing a great job and keep up the good work 181 None. 183 The list of software that I wish would be provided is completely invalid because I use only Linux and only one of those applications is available for Linux. 192 Dont make student that dont have a television, pay for television when they arent going to use it. Not everyone need to sit in front of the television and get fat... 193 n/a 194 Id like a better way to register my phone so that I dont have to login with my unity ID each time I want to get on the internet...or better directions online if this is an option. 195 I think we need a strong WiFi system. Near Poe, SAS, and Park Shops I have been experiencing very slow WiFi and usually my phone can not connect to the internet. This is relatively new, last semester it did not happen once I was able to register my phone on resnet again. 202 None 208 GET HD CABLE ALREADY! 210 ResNet was very unreliable this year and spotty. I was disappointed since I had such a good experience the previous year. 219 I would like there to be a one time fee for Cable for a the year. If someone decided to leave, they could get a prorated refund. The amount now may be frightening to some and scare them from purchasing cable, but if you got rid of the expensive channels (ex. HBO) and lowered the cost, I think that more people would be prone to buying cable. 224 no. 227 Fix the issues that you have before implementing new things. I would love if the walk-in center had employees who did what they were there for. 228 I love the Nomad System and how I dont have to sign in to ncsu wireless at every location-definitely a benefit that not all students know about! I love that students now have gmail/ncsu email accounts. 231 Fix the internet in Riddick! 234 Please please please make the wireless better! :) 237 no 241 I would like to see the hours of when the computer labs are closed for classes posted in front of the door to the computer labs so you dont go in and mistakenly disrupt a class, like

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the computer lab in Wither DOES NOT have. 247 What channels or types of channels would be included in the mandatory 20 channels for $15? 249 n/a 251 no 252 No 259 :D 264 Im not sure if it is just the wireless router that we have in our apartment, but only a certain number of devices can be using the wireless internet at a time. This poses a problem with four of us who all have smart phones and laptops, and visitors coming in with their smart phones and sometimes bringing their laptops. If it is ResNet that is the problem, then I would like to see this fixed, but like I said, the problem could possibly be with the router. 269 thank you for all you do 272 A wireless with more constant bandwidth, if possible. 275 No but thanks 277 No 279 It is hard a lot of times to stay connected to the NCSU wifi and that makes it difficult to complete online assignments. 286 No 287 I would like to get BBC America and ESPNNews through NCSU cable but they are not currently available. 293 Occasionally the internet will not work on some of the laptops that are offered by the library, especially the mini pc laptops. Somehow fix the connection problem with these computers.

Also, about 3 or 4 times a semester I have problems with my internet access and even plugging my laptop directly into the Ethernet port will not work. I do not know if this is just because a lot of students are accessing the internet in Wolf Village or if the connection is slow but it has been frustrating when it happens. 297 nope 302 None 312 None 315 I have always been impressed by the speed of the help whenever I email. ECEhelp responds promptly when I have a question about software or cable requirements for a research project. 320 More stable connection. Mine resets/disconnects for about 10 seconds once every 2 weeks or so. 327 Sometimes there are rolling packet drops across campus, making online gaming very irritating. I will be on skype, and I will notice compete unresponsiveness of the game for about a second 3 times in quick succession, then my friends i am playing with in Owen will have the same thing happen to them about 10 seconds later. THis usually happens about once every 10 minutes. Please fix this 339 There was a mandatory question that asked if I would care about dropping channels to change the price of cable. But I dont use the cable service and I dont have an opinion. The computer made me choose a random answer, but you should probably not count it since my answer doesnt mean anything. 342 please improve wifi on centennial and in hunt library 343 none 345 improve the customer service of the walk in center. Both my roommate and I have had to use the services and we were not at all happy with the promptness or the quality of help provided. 348 nope! 354 More consistent internet service. Im a senior and in the past three years Ive had no issues with internet connection. This year however, either in online gaming or in other services there are hiccups every 10 minutes or so. This is problematic more so in gaming but is overall an irritant. 361 None 369 N/A 374 The reason I havent used my room as much as I normally do is because the ethernet port on my laptop is broken. Are you all able to fix that here or would I need to take that to the Apple store to get it fixed? Overall, OIT does a great job; the biggest improvement could definitely be making sure students know about what is offered. 378 Why when connecting to the wifi in library or lobby of buildings on campus will I get "limited access" to the Internet for 15-30 minutes stretches of time? 382 -

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385 no 388 high ping issues, consider fixing 392 N/a 396 none 398 No 399 none 402 NA 405 No 408 No 411 You should make the nomad device link page more accessible to students so they dont have to sign in every time they get on the internet. 412 no 413 n/a 414 no 417 n/a 425 N/A 428 Big comment: I love the SUPER fast internet: I love how freaking FAST resnet is. Seriously. Good job. Its also VERY reliable; Ive only had it go done 1 time during both the semesters that I have been here. And that down time was only a couple of hours. Seriously, great job on ResNet. 431 When hard lined I will experience random lag spikes, I know several others that experience this as well 435 Is it free for students with macs to obtain windows for their computer? If not, can it be? 436 no 442 No. 445 No 446 No 448 No. 457 Maybe OIT shouldnt take the internet in Daniels offline when classes have internet based tests scheduled there. 458 No I do not. 460 There was a question about paying $15 and receiving 20 automatic channels. Im not sure how that works compared to the current plan. If it means we pay $15 and only get 20 channels, I would like to know which channels first. Also there was a question about dropping some premium channels in favor in favor of lowering the cost of cable. However I havent had those premium channels at all this school year. I also havent had access to the Wolfpack sports channel. There were also a number of channels (maybe 3 or 4) that stopped working towards the end of the fall semester. One in particular is Tru Tv. It worked fine for the fall semester but now its just static. 462 really poor Internet connection in Alexander Hall if we are not located in the basement or near the central part of the building ... and we paid for this service! 464 No 467 Lots of good future ideas in the survey. Definitely consider implementing them all except providing class lecture videos online. That would promote students not attending or paying attention in class. 470 I contacted the ResNet people awhile back about getting another device on the ncsu internet so I dont have to constantly log on to the internet on my iPad, but they never got back to me. I tried calling and emailing and neither worked. 471 As a freshman, my experience with ResNet and Oit has been exceptionally well. On a scale of 1-10 I would say that you guys are a strong 9. 474 There should be wireless connection in every room. Also, even when I connect with an ethernet cable, I still get a very spotty connection. 475 Just implement sharepoint. 479 Never had any problems with ResNet and it certainly exceeded my expectations in speed and quality. 491 Nope. 494 na 497 Avent Ferrys internet connect can be spikey. When playing video games, lag that is unknown on other residence halls, happen quite frequently in Avent Ferry. 502 nope 503 No. 504 no 506 Make the rooms capable of handling more internet devices at once. Simply having to people in a room is almost 6 devices if they have a smart phone, tablet, and pc each, let alone if they get a wireless printer or have game consoles and at least 4 are running at any

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given moment. 513 Wireless Internet in the dorm rooms would be fantastic! I would definitely pay an extra $25 to not have to worry about bringing my own router. 524 Dorm room wireless often only reaches the first and second floors. If the wireless devices were placed at the top of the building, the coverage would improve dramatically, and more people could use the wireless. 538 i love to watch TV, but cant afford the cable prices here. I only watch it before Im about to go to sleep & that isnt worth $400. 548 The redbox suggestion is an awesome idea, but thered have to be probably 1 for every residence hall, maybe more 549 No. 552 no 558 The dorms should have the same Internet type and speed as the academic buildings 561 None. Very straight-forward. 564 nope 565 No 567 nope 568 None. 570 nope 576 nope. pretty much everything was covered. 577 N/A 578 nah 589 No 590 No 592 Free loaner computers to students that did not buy their computers through NC State. 604 no 605 Please provide wireless internet in the rooms. 606 No. 613 no 617 NONE 619 Did I win the iPad mini? I really, really hope so! 622 I personally have not heard of the computer weekly so maybe you should bring that to the attention of students. 628 Am I sexy? 629 Nope 635 n/a 636 None 637 No. The Walk-in office is awesome. 639 no 640 n/a 642 No. 643 nope 645 The internet connection this year has been atrocious, even in places where youd think the connection would work, such as the D.H. Hill library. I dont know what made the internet connection this year so bad compared to my last two years here, but its gotta be fixed! 651 Will anything be added or changed around campus with the results of the survey? If so, what? 659 Overall, the biggest strength is that the internet is remarkably fast considering the sheer load of the number of students here and fairly reliable, however it does occasionally drop my devices connection and it was difficult to get a reliable connection to the nomad system at the beginning of the year. 660 I think that there shouldnt be a mandatory cable fee. Internet is something that we all absolutely nee for school. TV is a luxury that a lot of people may not use at all, so why should they help pay for it? 662 The ranking question for software does not work on mobile. You would think a tech survey would do a better job of that... 664 I would really encourage making internet wireless. 668 n/a 672 N/A 673 Have wireless internet access throughout campus, not just in the buildings. 679 Often the internet, whether in my dorm room while hooked up to the ResNet port, or in Bagwell Halls lobby, hooked up to the ncsu wireless network, there will often be times of lag, where the internet will just glitch for a few seconds, and this happens frequently 683 ResNet does have some issues with the internet. I notice it when I play my playstation. The problem is that there is some kind of weird jerk or lag that happens when I play sometimes.

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Its rare, but when it happens it can be really frustrating. 689 no 697 none 705 Cable really needs to be cheaper and more affordable. There also should be an option to split the charge equally if you share a room with someone. 706 no 707 no 715 Wireless internet in dorm rooms without having to buy a router would be nice. 716 NA 721 The inconsistency of cable television on campus is often rather frustrating. Unexpectedly, I lose access to certain channels and I never receive an explanation or apology for outages. 724 The cable does not have all the channels that it is suppose to have( like True TV) it would be nice if we had them back in the fall, especially since cable cost so much. Also, the Premium Channels are good!!! 726 Keep it up! Yall are doing a great job. Thanks so much! 728 None 729 no 733 NEEDS MOAR BANDWIDTH!!!! 742 The question about providing recorded lectures depends greatly on the class itself and is hard to generalize. 743 I feel like some of the questions are not related to ResNet or OIT. 748 more upload speed! 761 N/A 766 Nope. 769 no 774 none 776 I would rather not the housing cost rise for cable and internet access. It would hinder students learning and for those that do not use the service it is just extra money. 777 I 778 No 781 none 784 None 793 Wi-Fi should be available anywhere on campus 798 None. 809 n/a 810 No 811 N/A 813 No. 817 the virtual computing lab is really cool but kinda hard to use 824 the walk in helps 837 None 839 Become more involved with the students. Show that you are on campus.. Even if that means giving away nothing but free buttons then do it. 842 Nope. 853 none 855 HEat 856 n/a 861 Wireless internet in residence hall rooms would be extremely helpful 864 NA 866 Nope 871 N/A 872 Thanks for your help! 874 I dont know if you have one, but it would be nice to have a webpage where you can submit internet downtime complaints. There have been several times this past year where I have had shoddy internet connection, or none at all, at a few different places on repeated occasions. 875 No. 876 No 877 N/A 878 Make ResNet more consistent on access. Sometimes I can easily access it, other times it randomly disconnects. 880 Keep up the good work 885 Nope 888 Nope, thank you. 911 Network sockets on both sides of the dorm room so cables do not have to be everywhere

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all year. 913 No 914 I do not use to OIT help/repair service because I have had friends take their laptops in and then be given back with applications, photos and files erased. I am not willing to sacrifice any of my content so I am more inclined to go somewhere office campus for help, like the apple store. 921 no 922 N/A 924 None 933 None 934 I think the question about the automatic 20-channel cable depends on the 20 channels 937 Nope 947 NO 949 none 953 Netflix frequently drops and I lose my connection to Xbox Live when streaming. I didnt research to see if it was an issue with my router, but it was very annoying and if there are other reports indicating a widespread network issue then it would be great if this could be remedied. 959 No. 962 No 965 nope 966 N/A 979 Occasionally, maybe every 20 minutes or so, my internet lags heavily for a second or two. This may seem like nothing, but for activities that require a constant connection, like gaming, its noticeable every single time it happens. 986 n/a 987 I like the campus internet access. The only time I couldnt access internet when I wanted to was sitting outside my dorm. 990 How do I find more information about all that NC State has to offer dealing with technology? 992 Why is the internet so bad? The bandwidth is very intermittent when playing online games that require a good connection. One second it will be great, and the next it will be horrible. 995 None 997 Good service 998 Suggest filling in cable channels that were dropped like Golf Channel and TruTv 999 None 1004 No further comments, questions or suggestions. 1006 Nope. 1007 On the NCSU internet there is a period about every 5 minutes where my friends and I experience packet dropping for about 10 seconds. So I would like that issue to be fixed. 1008 While playing online games, there are times (every five to ten minutes) when the games connection lags out(We call this the "NCSU Lag Spike"). This sometimes happens while streaming HD videos. 1012 Dont put Wifi in all the rooms, I already bought a router. Dont give all the students Maple, only engineers use it and it would be a waste of lots of students money to pay for a program theyd never use. 1013 GET MORE WIRELESS AROUND CAMPUS IN GENERAL :) 1014 Some people do not like that we have to have our own router or ethernet cable, but I think its better than getting wifi where it could be slower since everyone would be using it. 1015 None 1016 NA 1021 none 1024 NA 1032 No 1033 Thanks for the hard work! 1034 Not at the time 1038 Why does my cable go to static every so often for about 2 seconds? 1048 N/A 1052 No 1054 No suggestions or questions 1063 It would be helpful if you could work on HP computers at the OIT office 1064 no 1065 n/a 1069 idk 1071 Fix the Wifi.

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1073 no opinion 1074 The Nomad System is terribly slow and difficult to keep a connection with. 1075 I have been searching for a job since the start of my freshman year and have not been able to get one. I have applied for several positions, but my qualifications were not suitable for that job. I have a strong belief that I would be a good fit working for ResNet/ Office of Information Technology. 1077 No. 1078 n/a 1079 Why does the ping to external servers jump high for roughly 5~15s every quarter hour or so? 1082 No 1084 Yall good. 1085 redbox 1089 -Automatic connecting of devices should be continued while on campus if you set it up. Saves time when in a hurry. 1093 Nope. 1097 No 1098 N/A 1100 i think they should offer more wifi around campus like in the residence halls so that we dont have to have cords or a router. 1101 Provide Matlab to applied math majors. that would be GREAT! b/c in two of my classes I need to use Matlab for programming. 1104 No. 1105 I thought the survey asked some very good questions. 1118 I think, so far, everything is fantastic! 1120 GET THE INTERNET IN HUNT LIBRARY TO NOT SUCK HALF THE TIME. ty 1121 there are 2 in room ethernet jacks and only one of them work for everywhere ive been can we be more educated about why that is? 1123 No. 1127 WHY WAS IT NECESSARY TO ASK ABOUT WHAT THE CELL PHONE WAS USED FOR? 1131 I wish NC States wireless network would always remain connected on my phone so i dont have to constantly keep logging back in. 1132 no. 1134 Nope! 1135 nope 1137 N/A 1138 The internet connections in dorms is often unreliable. Will lose connection randomly for a few minutes at a time, happens once or twice a week. Needs to be fixed. 1147 Make it so we dont have to keep signing in when we leave one location on campus to another. 1151 N/A 1153 Please fix the Internet on Centennial. Weve had the Internet go out in EBIII practically every hour for about 2-10 minutes each occurrence. This is a dire need because it ruins productivity and wastes staff and students time. 1154 Why has the internet been slower this semester than it was last semester? 1159 No questions. 1162 Nope 1164 No 1172 None. 1177 you provide a service to the srudents of nc state. I wouldd focus more on quality as opposed to cost if i were you. its not like the school doesnt get the allocations for it. 1180 THE COLOR SCHEME OF THIS SURVEY IS AWFUL. YOU SHOULD BE ASHAMED OF YOURSELVES. 1181 Its weird when all of my professors are using campus course websites but theyre all in different places (moodle, courses.ncsu.edu, not even sure what the third one is but its another ncsu course webpage thing) 1183 When I had problem connecting via ResNet in my room, I asked the services I could get from the building handling this problem, but it took more than three weeks, so I had to only use one of the two hole , please work for students fast ! 1185 Stop dropping my packets. 1190 It takes 10-20 minutes to connect a mac computer to the wireless internet inn Reynolds Coliseum. 1191 None 1195 Some of the questions on this survey really concerned me.

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1. The question about N.C. State not currently offering wireless services in dorm rooms. They actually do, at least in the two halls I have lived in. In Gold, I would have rather had a wired connection. The wireless connection would stop randomly and there was no solution to the problem besides waiting. The connection was also slow. I would much rather have had a solid wired connection.

2. Not every person watches cable. Not every person has a TV in their room. It would be entirely unfair to levy a mandatory charge on everybody for cable, even if it was a reduced cost. $100 for 3-4 months of cable is reasonable, and if a student absolutely needs their TV while studying, then they should be willing to pay a fair price for it. If you need more money, then charge the students who want cable more. Dont make others pay for it. 1200 None 1202 No I do not. 1205 No 1206 Wireless Internet service should be provided in ALL dorms on campus! I would pay more to have it rather than using Ethernet cords. 1207 N/A 1214 No 1220 No 1225 nope 1232 The OIT websites list of approved antivirus software is woefully outdated and mistaken; when I went to the Office to ask about software option, I was told by staff members to simply ignore the lists online and go with whatever I wanted to. This level of customer service produces a negative reputation of the office, and the lack of frequent updates to policies and standards reinforces this reputation, especially since "Information Technology" is a part of the offices name. If the resources available were made more user-friendly and kept up-to-date, I feel the office would gain a stronger reputation and students would see it for its usefulness, not its inconveniences.

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Field summary for N8

What innovative technology solution(s) have you seen or heard of that NC State should consider implementing?

Answer Count Percentage Answer 485 39.30% No answer 749 60.70% Not completed or Not displayed 0 0.00%

ID Response 3 become more present on campus. When giving surveys, dont ask irrelevant questions about my phone plan and things of that manner. 4 Wireless is an important information technology that I would like to see at ncsu. To have a building with no wireless access (wolf village) is crazy to me-especially in this day and age and at this school. 6 To have better access to know who to call when my internet access is down and I cant get online to find the number. 7 Better Internet in Greek village; it goes in and out constantly 13 Nothing 17 Making wifi available in rooms 20 wireless internet in the dorms 21 Improved connection stability. While the connection is fine for "mundane" uses, its rarely, if ever, stable enough for uninterrupted use in games. I tried having OIT check it out last semester and they said they didnt have any issues. There are certainly issues. 22 Im fairly pleased with it so far. 25 Dont have anything. 26 Better wireless coverage in the outdoor spaces such as outside Tucker and Owen. 30 Internet service and phone signal in the atrium 35 N/A 36 Wifi would be much easier and more convenient. 38 faster internet on thedesktops 39 none 40 n/a 42 None 43 Decreased latency in ResNet 44 increase visibility of services 45 get a better wifi signal 47 none 49 None 50 Higher internet speed. 54 I would enjoy WiFi in the form rooms 55 Sometimes the wireless stops working and that can be frustrating! Especially parts of DH Hill 56 faster wifi speeds 57 Gigabit connection. 58 N/A 64 Making the services more publicized on campus, putting the technology help office in a better, more popular area 66 Cheaper Printing 68 provide wireless internet do bragaw hall. other dorms can connect to the ncsu wifi but from bragaw everyone has to either plug into the wall or use a router which sometimes causes problems. 70 none 71 Free Website design clinic, especially for Orgsync 73 It is hard to stay ahead of the technology curve, but I think one thing that NC State could really benefit from investing in new networking development. Maybe networking and computer science research could bring new things to our campus that students can try first before it comes to the market. who knows.... 75 High speed internet in dorm rooms 80 Not having to log on to Internet every time page 194 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

83 1) Tell students about Tracster. 2) Tell students about tutorial centers (for Maple, etc.) 84 Better wifi 86 More reliable WIFI connections 88 None 96 Wifi connectivity is almost extensive. 101 Have internet in the residence halls 103 Have some cool workshops that would inquire student interaction to make some of your services shown and show off some neat things. 109 N/A 110 Definitely add wireless to the dorm rooms. And also maybe a chat line for people who are having trouble with the network. 112 No changes! 119 Nothing! 120 First, it would be useful if ResNet allowed you to establish CNAMEs for servers that live in a dorm. Second, the Eos lab and server environments should be updated with newer versions of programming languages etc. - this wouldnt affect me as much since I can build my own software, but it would help others. 121 No opinion 122 Wifi in the residence halls, recorded lectures 125 It would be helpful, if I had a problem with my Linux system, to be able to speak with people that had actually heard of Linux before. Not experts mind you, but at least a working familiarity... 128 More publicity, it seems like you have a lot to offer the student body but not that many people realize it. 132 Make VCL a tad easier to use and available outside of NCSU network! My experience so far with information tech has been very solid. 137 n/a 139 Room wifi 143 N/A 147 To do maintainance PC constantly. 149 Friendlier help desk employees. 151 None 154 Make the internet even faster 157 None 159 Wireless accessible anywhere on campus 160 Have the Internet fucking working at all times, it is extremely frustrating when Nomad system wont be working or Resnet blacks out. We pay for this shit so it should work at all times. 161 More information about where, who, and when to take your computer to when you need software or hardware checked out. 162 Having internet in the dorm rooms. 165 More reliable internet/wireless. Since switch to new provider its been spotty. Also, OIT provided wifi would be nice in dorms so that there arent 50 routers causing interference over one another. 166 I would like to see better connectivity with the Google Chromebook. While other devices connect almost immediately, the Chromebook can sometimes take up to fifteen minutes to connect to the wireless internet available on campus. 168 None 170 Wireless internet in all buildings 174 Informing us of different amenities. Not requiring routers for wireless internet because when everyone has routers the signals get confused and my ip address is often assume when i have not ised my internet in a while. It also causes a lot of anxiety when the router is not working. 175 Making more of their services known 178 No,ad wireless around the campus, not only in buildings 179 More marketing and promotion about technology resources available to NC State Students. 180 Cheaper printing 181 offer everyone a PDF e-reader, which will be very helpful for our eyes. 186 Better wireless on campus, when it goes out for many hours at a time that is a huge inconvenience for us students trying to turn in our work online. 191 The price. 192 Faster Internet connect on resnet 193 n/a

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194 Better internet access in buildings around campus, not just dorms. 195 Recently the wireless has been really slow. When it is slow and I am expecting an email it is hard to check my email on my phone. 197 Free wifi in the dorms 202 One website that listed and had access to all of the technology at NC State. A more compact website rather than several different websites would make my time more efficient. 204 software that can be downloaded and doesnt need a license, we can keep it once we leave 207 The wireless network periodically goes down. Its never out for more than around 20 minutes, but it is a nuisance as almost all of my homework is online. 208 GET HD CABLE ALREADY! 212 For my needs I do not really need any hi-tech stuff but if there is somethign that I can obtain and that it will be a great product then I am for it. 218 PLEASE buy extra routers for the library. The system is constantly overloaded and students are penalized if they lose Internet connection while taking quizzes. 219 I would like wireless internet in the dorms, but not if it would cost me more. 222 Wireless in my room and in dorms/halls 224 wireless internet in the dorms 225 Improve the Wifi at Hunt library. 227 I strongly believe that the OIT Walk-In help center needs work. I went there to have a problem with my computer looked at and the person that I was assigned to was extremely rude and would not even look at my computer. I took the time out of my day to go to see if they could help with my computer problem and they could not even be bothered. I really do not want my student fees going towards this if this is the type of service that is being provided. On top of that I filled out a survey on my visit earlier and in it it asked if I wanted to be contacted by a manager. I selected yes, however I was never contacted, and I never knew who to contact again. 228 stronger campus wide internet connection 229 Better wi-fi. Half of the time I went to the library, I couldnt get onto the internet and had to leave, wasting a lot of time walking back and forth. 231 The internet not constantly going out in Riddick. 234 The internet needs to work better. I have lost information and lost quizzes multiple times because the wireless always drops this year... 237 Wireless internet in the rooms. Raffles for microsoft office 238 Make more textbooks available online. It seems like it would be cheaper for the school to buy a license to put a book online than for thousands of students to buy them over time. 239 Steady wireless connection. Was really shoddy compared to last year. Disregard for piracy laws: I know you arent going to do it, but its really a shame with such fast connection speeds. 240 Printing in each hall,and more consistent internet access in rooms 244 Better internet connection in Hunt 249 Wi-fi coverage in some of the buildings needs to be a little bit better 251 free cable 252 Nothing. 253 Less wireless drops. Its frustrating when using in the library and it drops. But overall we probably have some of the best internet at a university. 255 Recorded lecture tools do not always function properly; sometimes, you cannot skip to the middle of a previously-started lecture; other times, portions of the visual content freeze while the audio continues 259 Snail slow login/access times on computers owned by NCSU. It should not take me six whole minutes to access my unity account. Its not very progressive... Or indicative if my schools technological capability. 263 Stop blocking ports. Especially RDP, SMB 264 Wifi in residence hall bedrooms. Online time sheets for employees of the university. 268 better wireless internet throughout all campus. 269 online time sheets and a larger server to avoid crashes 270 Easier access via iPhone to my pack portal 272 The Wolfpack Portal. It is the most confusing site I have ever tried to navigate. And none of the other NC State sites are up to date on the sites layout when describing how to get somewhere 275 Better availability of services 277 Everything is fine 280 Not charge for Internet in separate rooms. Rather charge groups of people. This should go for cable tv as well 281 A consistent Internet connection

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283 Less reliance on maple and webassign 286 Nothing everything is good 288 Wireless internet in the room. 291 My ResNet port didnt work; work orders to fix it were ignored. 293 Get a mobile app for Moodle. Make MyPack portal website access not kick you off when you open two pages, eg. allow for the degree audit to be open while searching for/ signing up for classes. 297 none 302 Wireless Internet at wolf village 303 Maybe help tutorials for programs the campus wants students to use (ex. Maple, Solidworks, etc.) 304 Better connection to wifi 306 Make scheduling smartphone-friendly 308 Have the Golf Channel in the cable lineup 310 Improve the wireless access around campus, particularly on Centennial and in the buildings. There are many dead spots in the engineering buildings. 312 Having Microsoft Office added would be nice. Or an in dorm printer for the whole building. 315 Change some of the licensing for software. Specifically Matlab, the current license is a pain to deal with when you have multiple computers. And the linux .deb file is broken. The sym links do not work correctly. 316 Better wifi connection throughout D H Hill. My computer gets dropped alot there. Also better ncsu wifi connection and speed in Sullivan hall 323 Providing video/audio of lectures 325 I think that Wireless internet should be provided in Residence Hall Rooms. 326 Faster Internet service. 329 Internet stop dropping in library 330 There are random, often hindering lag spikes, when playing video games. While not a issue in terms of doing work often, these lag spikes are often annoying while playing games and completely frustrating if I am trying to actually do school work. 337 Wifi in more places with less crashes 338 the wireless on campus goes in and out. 339 I am not always confident any more that the wireless internet will work properly around campus. I have had a lot of trouble with it this year that I havent had previous years. 342 More access to complex software for all platforms; more free tutorial classes for certain technology skills 343 none 348 Maybe make the virtual lab a bit more user friendly and easy to use. 352 Promote what is offered so more students know about it and can benefit from it. 360 The one thing I would change would be to make sure that the wifi doesnt drop as often, especially in the library. There have been multiple occasions where I have been working online for an assignment and the internet randomly goes out. 361 None 369 N/A 370 Better virus protection, i have one 374 I would like Wi-Fi in my room. Access to more journals, but I know the library is the one that buys those, so I guess it doesnt actually apply here. 375 Fix the wifi in Hunt Library. My computer wont always connect to it and when it does, itll drop the wifi and wont reconnect for a while, making it really frustrating to attempt to do homework. 378 Wifi at wolf village. 382 Probably just work to make the internet connection more consistent. Sometimes it just stops. Also, there is no wireless here at Avent Ferry. 383 Videos of class lectures. 385 better wifi 388 decrease ping/lag spikes better methods of informing students of the status of on campus internet 391 Moodle App, Wireless in rooms 392 N/a 396 sometimes the internet goes down and causes me some issues, so if it was more reliable that might help 398 Wifi in all dorms 399 no opinion 402 A better way to publish grades 405 Faster internet 406 Wireless in the rooms

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408 One thing would be a better wireless connection in the rooms, especially when many others are using the same network. 411 The log in pages for each service should log you into all the services at once instead of having to log into each one individually. For example, Webassign, webapps, Maple, and class pages. 412 price of resnet, and more information about IT during the year 413 Sometimes the server is down and that could be something to work on. 414 If I could just get cell service all over campus it would be nice. 417 It would be nice to have free cable. We kick out a lot of money to attend this school, and yet we do not have free cable like the majority of the 4 year institutes in North Carolina. Giving us free cable will take away from the pain of buying other services such as Netflix and Hulu, and it would lessen (if not stop) the illegal act of movie/show downloading. 424 I would like wifi in my room. I live on the tenth floor of carroll and theres no way for me to get internet without a cord. 425 Better Internet Access 428 Overall, I cant thin of anything; you guys do a great job with the tech. I would like to see more teachers using technology in the classrooms though. But, Im under the impression that, in most cases, the teachers COULD use technology to teach, they just choose not to. Nothing OIT can do about that. 429 Free access to course materials from other classes, so that if you miss your class you could look up your professor or another professors class in the same course perhaps this would also help clarify information for some students who need to hear someone explain a concept a different way 431 redue wolfprint to make it more user friendly like it was last year 433 Wifi provided in all resident hall rooms 435 The Internet in the room is really slow sometimes. 436 price better promoting, making everyone aware of all the stuff they offer 440 The log in pages for each service should log you into all the services at once instead of having to log into each one individually. For example, Webassign, webapps, Maple, and class pages. 442 The nc state websites are ridiculously hard to use. I wanted to apply to be a lifeguard and I still cannot find the application form. Making the web system more user friendly would be at the top of the list for needed improvements. 445 informative emails 446 You have only one router in the silent room... Lets be real here.. Its not handling all the computers connected to it when the room is full. It bumps ppl off 447 a simpler way of registering devices so you dont always have to log in, i know it exists but it does not work all the time and its hard to sign in on an iphone screen 448 No opinion. 449 Web-help chatrooms. 451 Wifi (especially in Hunt Library) need to be more consistent In many cases, the wifi cuts out, which is very inconvenient particularly during a VCL session.

It could be a licensing issue, but it would be nice to have programs like Matlab to be able to be downloaded on more than one computer (laptop and desktop for example). 455 Seamless wireless internet all across main campus 458 I wouldnt change anything for the time being. 460 I really like the new printing in Hunt Library where you swipe your card at the printer you wish to use and I would like to see that in other places on campus. Also if I were to save a document on a computer in D.H. Hill I would like to be able to access it somewhere else, like Avent Ferry computer lab. In high school we used Citrix. At home we could download the Citrix app and once we opened the app, everything we did at school was available for us to do at home. I would like a central location to save all my documents so I dont have to go back and visit a specific lab if I forget to save my work to a USB. 461 improve internet speed 464 Printing 466 Better connectivity to the Nomad service. I have problems connecting to it sometimes. 467 Not cater so much to people with iPhones and Smartphones. It is very difficult to live on campus without one. 470 More consistent internet. 471 Online timesheets 472 More consistent wireless service 475 Nothing 479 Greater wireless range and strength of the NCSU system.

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483 Receiving connection in my room 484 More wireless hotspots around the streets/walkways. 491 To be able to get the NC State internet access in my dorm room, to be able to use Maple on my laptop for free (or at least without being charged a ridiculous amount of money). 492 I would make campus-wide wifi campus-wide. I keep my 3G off because I use wifi, but there are some places on campus that dont have wifi 494 na 500 Video taped classes to be put online 501 Better internet at library 502 charge 503 Too much packet loss 504 not sure 506 Fixing wolfprint so thay its easier to use and you can simply add money through mypack. 513 Record more classes and post them online. 515 lowering cable price 522 Microsoft Office for free or GREATLY reduced price Increase VCL awareness 524 No opinion. 529 Wireless Internet in Dorms 547 Adding text alerts about OIT updates. 548 n/a 549 I would like more information sessions. I had no idea half of these services existed. 552 no opinion 556 The wifi crashes sometimes and gives me a "gateway error" really annoying when doing homework 557 Consolidate Moodle and teacher web pages or the courses.ncsu site. 558 Better internet service at Wolf Village, sometimes the Internet will randomly cut off. I never had this trouble at the other places I loved on campus. 561 The information center is very useful. Fast working internet everywhere on campus, and helpful and useful websites for even the smallest questions. The only thing that I would like to see before I graduate would be an application for the school. One with all events, menus, buses, etc. I think this would be pretty cool since many schools around the area do not have an app. 562 Less lag over the resnet 564 more advertising to know whats avaliable 565 Printing double sided should cost less because it uses less paper and is more environmentally friendly. 567 idk 568 I would want WebAssign to be free because I do not agree with having to pay for doing homework and I would want wireless internet in all residence halls available. 570 wireless in residence halls instead of having to use ethernet cables 573 Improve consistency of internet connection in dorms. 576 none that i can think of 577 I am satisfied with the experience. 578 cant log onto every computer, so if that was fixed. 581 Wireless internet in my room and improve the wireless internet outside (sitting outside of Lee and Sullivan) 583 - More accessible of wireless in campus because at some places in the campus, I cannot even get wireless at all. 584 Consistent Wireless in the Dorms of Bragaw Access to download all Required Software through NCSU. i.e. solidworks for gc 120 even if your not an engineer, its required but not provided (very expensive per student) 586 More free software. 589 N/A 590 Nothing to change 591 Better wireless internet in the residence halls. More importantly though, better wireless service in the Hunt Library (it fails about once an hour, requiring you to disconnect and reconnect). 592 Free loaner computers to students that did not buy their computers through NC State. 599 enable all of the google apps on the ncsu gmail accounts better wifi throughout campus 604 n/a 605 Make it easier to be automatically logged into the wireless so I wont have to sign in every 10 minutes or every time I switch locations on campus.

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606 NC State should better inform people of every available technology for students. 610 Different cable plans and free wifi in dorms 613 no opinion 615 Wireless internet available in my dorm room. 617 NONE 618 More reliable wireless access in D. H. Hill and Hunt Libraries. 619 I WANT HD CABLE TELEVISION IN MY DORM ROOM!!! I mean, seriously, whats the point in having HBO and all the other deluxe channels if I cant watch their broadcasts in HD?? 622 Overall I was very pleased with OIT. 628 More reliable internet connection. 629 They advertise their technology more, so students know about it. 632 More quiet areas in D.H. Hill library; the section with all of the computers is usually extremely loud with people playing video games and such. 635 n/a 636 Dont know. 637 N/A 639 make cable and internet cheaper 640 wireless internet in dorms 642 A good time table for the buses, or stop having them sit at places for double digit minutes. 643 More software 645 Having the internet connection be reliable at ALL times! Especially in the afternoons and especially in areas where we work (including the D.H. Hill Library). 646 Have kiosks that list wolfline bus locations at all times somewhere near major bus stops on campus. 651 A short, but informative email about the technology at NC State every month would be useful for students, especially entering freshman. 659 Anything that makes electronic homework easier and less tedious. Ask any student about webassign, moodle, or maple and watch them grimace if you need more information.

Also, whiteboards are better than document projectors for anything being written during class. Document projectors and regular projectors are better when projecting something pre-made. The exception to this is transparency projectors. Projectors with a scrollable clear plastic screen that professors can write on are as good as whiteboards. 662 MAKE IT SO THE FREAKING NCSU WIFI ON CAMPUS WORKS. Whole reason I took this survey. This entire year it has been so spotty and unreliable if anything at all and I know Im not the only one complaining. Last year ir was great and then you guys messed it up. Please fix!!! It prevents me from getting work done a lot of times. 664 Make the printing easier to understand. 667 better wireless printing, sometime didnt work correctly at Wolf Village 668 n/a 670 Please make the wifi in Hunt work. Please. 672 The internet works and my router works; Im happy. 673 Fix all computer problems of nc state students, not just the ones who bought computers through the bookstore. 674 More stable internet connections 677 Make the network stronger so that I wont lose connection while doing Maple or other homework. 678 I would like to have wifi access across campus. There are several locations where wifi is not available, or where signal strength is low. 680 more reliable internet. Internet in lounges in residence halls barely works, sometimes not at all 683 no 689 information boards in the residents halls they take forever to cycle through and are often down, so you dont get a chance to see the information. other then that you do a great job 691 Increase internet speeds. More frequent computer lab upgrades. 694 Condense Moodle and courses.ncsu.edu and course lockers to just be one. It is so confusing to have to guess where my grades and info will be posted at. 696 The wireless connection in various spots - especially the D.H. Hill library tends to go out and in every once in a while. ...an annoying occurrence but overall the service is great so I really cant complain 697 Accessibility to technology and lower costs 705 I have been at the library before when the internet just went out for several hours. Very annoying when trying to do school work. So more reliability. 706 Better wifi coverage in academic buildings

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713 larger Bandwith. 714 Have faster internet, provide information about the best wireless routers. 715 The Windows computers in DH Hill are terrible. Theyre slow, and constantly crash. I think spending less on the frivolous and unnecessary Macs and more on utilitarian Windows computers would be a good idea. 716 Not having to sign in every ten minutes on my E-pad and other internet devices. Wireless internet in the rooms. 720 Advertise the classes you offer, and explain what antivirus is for dummies 726 N/A They work well for me already to the best of what I need! 727 -Half of the time, the library computers do not work -When first moving in, my ResNet did not work for two weeks -Is it really necessary to itemize the ResNet charge - why can it not just be included? 728 Touch screen of up coming events at the bottom of residence halls. 729 charge me less 733 NEEDS MOAR BAND-WIDTH!!!! 740 More knowledge about the services available. 742 Everything works fine. 743 There are access problems all over the first floor of Burlington Nuclear Engineering Lab. Fixing those would make work much better. 751 Internet in the gym. 756 Higher wifi speed. 761 I would change having access to facebook and other media sites. Its really my problem so I need to change my habits of habitually checking the site. 762 none 766 Better connection. 767 Often times, the wireless internet does not work around campus or the page will not come up for me to sign in. 769 i would not change anything 774 Availability of wifi 776 none 778 Online lectures from each class. sign in to watch them incase of sick or didnt understand the first time. 781 nothing in mind 784 None 786 More stable internet connection 787 WiFi on buses! 789 I would like to be better informed of what OIT offers here. 793 Wi-Fi connection everywhere 798 Better connection to wifi. 801 Take the hunt library off a server the windows computers lag! 802 add wifi to more buildings. and to also make the existing wifi more reliable 803 More student access to software 809 better campus wide wifi 810 The WiFi is horrible. 811 this year I would change the wireless internet, it was really bad service. 813 I cannot specify something to change. 816 Gigabit at least between the rooms in a residence hall / building in wolf village 817 wireless internet available in all rooms (without router being necessary) 818 WiFi in the atrium and cell service inside Poe Hall 824 wireless in the bedroom 832 Allow students to set up virtual servers on the state network. Provide classes for different technologies and software. 833 Sometimes the internet in the library gets very slow. 837 Faster wireless internet 839 Stop having the internet go out during the day 841 better/faster tech and computer tech repair. more stable and constant internet conection 842 No clue. 849 Waaaayyyy better Internet connection everywhere. 850 Provide laptop services with insurance to students. Provide online recordings of class lectures for a majority if not all classes. 853 more compatibility with macs 855 HeatyyHeat 856 n/a 860 Great job guys! 864 NA

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866 No idea 871 Wolf alerts should appear in texts and emails faster. 872 Access around campus 874 Wifi in the dorms, or at least common areas. 875 The WiFi cuts in and out a lot in the dorm lounges. Itd be nice if I could consistently to homework in there without interruption. 876 More reliable internet (it likes to just go out sometimes) 877 The NCSU WiFi connection is often spotty at best, and I would like to see that improved because I often use the NCSU connection to study and do homework. 883 Wifi in the dorms instead of ethernet 885 Offering downloadable podcasts or videos of lectures and lowering the printing cost for school related projects. 888 Add computers to the Syme lounge. 891 More how-to information on the current IT options available 913 Better discounts on student software like Microsoft office 919 wifi everywhere 920 the cheaper cable would be great 921 Have wireless in more places 922 N/A 924 None 928 Much faster internet connection. Its the most used feature and not very fast. 931 If both roommates are using the internet it goes slow so I would like the speed to increase. 933 Video record class lectures! 934 Free student software for personal laptops (Not sure if this is possible- if one can move around campus without disconnecting from ncsu wifi to connect at every building) 936 video record class lectures 937 Better Internet Connection 942 For gaming on the ethernet service provided, I would say that the connection speed is often far too slow, even for relatively low-quality games. 947 NONE 949 An ability to have E-book of the books at the library. Have an E-book that last 4 hours or 1 week until renewed. 953 Webassign/Moodle calendar integration into Google Calendars. 955 Wireless Resnet in rooms 959 Less spam FROM the actual school 960 Allow programs that have to be used for classes to be installed on lab computers 962 A walk in center for student computers at the libraries instead of a separate not so well know building as is currently the set up. 964 Wireless in the dorm rooms. 965 free netflix 966 Make it easier to learn about all the apps that NCSU has 967 We need better wireless connection around campus. 970 Hd channels, better cell reception, and faster internet. 979 Dont Know 980 More/stronger wifi hotspots Red Hat computers in the library (bootloader option) 983 Wifi in the dorm rooms. 984 I would have liked to know about different computing services that are available across campus. 986 more videos of lectures available to students 990 no opinion 991 -Wifi in rooms -have ALL classes post grades online 992 Cannot think of anything 995 None 997 More ethernet or access points on campus. 998 Faster Wifi speeds around campus 999 To have a more consistent Internet connection throughout campus 1000 More programs that students could download free. 1004 Higher speed and 100% reliable WIRELESS internet access in dorm rooms and dorm buildings. 1006 Make the wireless signal better in Hunt Library and EBIII. 1007 On the NCSU internet there is a period about every 5 minutes where my friends and I experience packet dropping for about 10 seconds. So I would like that issue to be fixed.

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1008 More consistent internet connection(i.e. no packet drops). 1011 Be able to handle more wireless load in EBII. Our C class would bring down Internet for a fourth of the building when we all tried to get on the Internet. 1012 Making WebAssign free. After all, the site was created at NC State, why not make it free for NCSU students? And by free, I dont mean just tack it in with student fees-theyre high enough already. I mean actually 100% free. 1013 MORE WIRELESS IN ROOM AND ON CAMPUS 1014 I wish I would have known that we needed a router or ethernet cable before I got here, because I went a few weeks without a router, so I had to go to the library or computer labs. 1015 I would get wireless internet in my dorm room. 1016 A lot of the time I have trouble connecting to the wifi. 1021 nothing 1024 Give Microsoft office for free 1032 Better access to wireless internet in on-campus buildings and surrounding areas. 1033 Instructional videos on setting up routers for first-timers. 1034 More access to Wi-fi 1038 Faster internet because it seems like there are times when it can be really slow. 1040 Getting wireless internet in Wolf Village rooms. 1047 ResNet wireless service in all rooms. 1048 N/A 1052 Wireless Internet throughout the dorms, cheaper/free cable 1053 The cost of cable should be available to split instead on person having to get it... 1054 Wireless internet everywhere would be helpful. 1058 Computers that block distracting websites. 1061 The wi-fi that I get on my phone is often unreliable. The cable TV price is extremely high, I would be in favor of having a lower price for the basic channels and an upgrade option if people so desired. 1064 Wireless Internet in dorm rooms 1065 Nothing I can think of at the moment. 1069 idk 1071 Make the Wifi work better and stop cutting out as much. 1072 Stop using trend micro. Really bloated. 1073 better internet connection in my sorority house 1075 I thinking having high speed wireless internet and full coverage for all the major carriers all over campus would be really helpful because the Wifi and phone service is spotty in some areas on campus especially the residencial halls and some areas in the library. 1077 Make sure course.ncsu.edu does not go down the week of exams. 1078 Provide more online resources geared towards college students for a discounted price. 1082 At wolf village allow students to get basic cable in individual rooms since its a mandatory fee for the common room anyway 1084 Yall good 1085 redbox 1086 broadcasted a little better about what they offer 1088 Working printers in every dorm 1089 More channels. Ive paid for cable every year that Ive been here, but only for a few channels that I actually like. 1093 n/a 1094 Provision of PDF editing software would be the most helpful, or at least an allowance for the printing of non pdf files through the printing service. 1097 Improved internet speed throughout Greek Village. It is very slow here compared to other residence halls. 1098 Make recorded course content viewable online. 1099 -all classes made audio content available to students after class 1100 i wish they told us more about it at orientation. i know my mom went through a class on learning information but i didnt and i think it would have been helpful. 1101 Better wifi! Some of the places in the DH Hill library is really slow and something it wouldnt connect my laptop to the wifi. And Sullivan hall as well! Actually Wolf Village internet connection is iffy too. Every time I use the internet in any of these places, the internet doesnt load or it just really slow loading. When I go back to my home, my computer is fast and theres no need to wait as long. 1104 There isnt much I would change, I like the simplicity but current ways of doing things here at NCSU. 1111 More lending at the library 1113 As much as people hate to say it or hear it, I think that having cable in the dorm rooms hinders many peoples ability to succeed academically, and I dont think it should be a

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feature that students get just by moving in (in contrast, particularly, to the earlier question about charging $20 for basic cable). 1118 Nothing that I know of. 1120 nothing tech here is top tier 1121 keeping better tabs on EOS labs and unity labs, especially making sure these computers can access K and J drives (Especially in DS weaver labs) 1123 More study rooms with working tvs that have a HDMI connector. 1125 none 1127 ONLINE VIDEO STREAMING SERVICES CAMPUS WIDE. 1131 Cheaper and robot fights. 1132 Live Chat on website so that we wouldnt have to walk to West Dunn. 1134 Not sure what you mean. 1135 NA 1137 N/A 1141 Greater coverage with ResNet. Use of Foursquare by NCSU to promote campus events. 1143 Increasing internet speed. 1147 Faster internet in Avent ferry Using something other than moodle, and making sure that all the teachers use it and are aware of how to use the software. 1148 Lectures and/or notes available online for every professor. 1149 making the software that is available to students more well known 1150 Better wireless internet signals on campus; Sometimes apple products wont connect. 1151 N/A 1153 Faster Internet. Sometimes its not so fast. This year in particular has been the worst, both in my dorm and also on Centennial campus. But especially on Centennial campus. 1156 Consistency! It would be nice to have consistent wireless internet and cable in the dorm rooms. The wireless is so hit or miss that every student has been forced to purchase very expensive wireless routers to compensate! 1159 Not much or none at all. 1162 Send out list to all residents on the services you offer, allowing all to know what they have access to and at what cost to them. 1164 Have more advertisements so I know what you guys do. 1166 More wifi, faster wifi, fuckin google fiber 1167 Faster and more consistent wifi internet connection 1171 The internet is really wonky in the dorm rooms. It cuts on and off all the time, an the little caution triangle always pops up when I log into my wi-fi. 1172 The new printers dont print pictures very well- They all come out grainy. This is a serious problem when it comes to cheat sheets. Also the computers NCSU provides at the library and in various buildings are all extremely slow. It takes about 5 minutes to log on, and its just not worth it. 1177 Switch back to the cisco client instead of the aruba clean access. My mac absolutely will not run it from the wifi in either library. it has hindered me from being an active member in group projects, kept me from doing work, and overall complicated my life. 1178 This is not really related to success, however, there is a problem with packet loss with ResNet and I play a couple of computer games and this can sometimes get frustrating. But overall, the internet quality here is great. 1180 Well Id never complain about faster internet. 1181 Wireless internet in my apartment common area, and not having to enter the same username and password over and over, more affordable printing 1183 I hope there are more Kiosk systems that inform students of social issues more often 1188 Increase the Linux to Windows ratio in labs... 1191 Eliminate the need for a wireless router. Have the university provide it. 1193 Advertise for it more 1195 Quit introducing new services to replace previously working services before thoroughly testing them. The updated print service was a complete joke for the first couple of months, and it really still is. It is slower and bulkier than the previous system. It offers new tools that are entirely useless. It forces me to pay extra money just to put money onto the account. I am still restricted to uploading PDF or text files. Print.ncsu.edu does not automatically redirect to the actual print site. I have learned to live with it, but I do not see how it is in any way an improvement. 1199 Network speed and connection availability 1200 If you need to borrow a computer you should be able to borrow what youre used to. 1202 I can think of anything that will impact my success here. I think information technology is fine. 1205 Their ability to communicate what tools they have available to students more effectively

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through social media and going out on the brickyard or somewhere and talking about it. 1207 Registering your laptop so you dont have to sign in every time you connect to wifi 1211 Access to lectures online (to supplement in-class instruction) 1214 None at all. 1215 The location is kind of hidden and therefore, many people dont realize it exists or how close it is to some of the places on campus. 1220 N/A 1225 idk 1232 I would like to see the information technology more efficient and cost effective. For example, the computer in DH Hill run slowly, which decreases homework productivity, which also reduces the overall amount of resources available to all students when time that could be contributed to multiple students is wasted on loading time and other hardware/software shortcomings. Further, given the trends of rising tuition, methods of lowering technology costs on campus to ensure the affordability of college, even for low-income students, would be beneficial by way of reducing student stress and thereby fostering an environment more conducive to learning. 1234 Wireless in Hunt library

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Field summary for 0057

Do you have any questions, comments, or suggestions about ResNet, the Office of Information Technology, or any of the questions on this survey?

Answer Count Percentage Answer 360 29.17% No answer 874 70.83% Not completed or Not displayed 0 0.00%

ID Response 3 NONE 4 I have not heard of anything 5 Virtual whiteboards 8 Online instruction 13 New technology in the class room. 20 none 21 Google Fiber. 22 None 25 Dont know. 26 Wireless printing from any location like they have at UNC. I have already seen this sort of with the wolf print but I dont know how to use it yet. 29 Smartboards 35 N/A 36 Dont know of any. 38 none 39 google fiber internet 40 none 42 None 44 alternative energy--solar panels etc. for electricity to charge laptop etc. 47 campus wide wifi that extends to dorms, 49 None 54 WiFi in the form rooms and cable tv in the dinning halls 55 Nothing I can think of 57 IPv6. 58 N/A 64 Streaming video of classrooms and lectures 67 Smart boards in classrooms. 68 none. 70 none 73 Fiber optics all the way! 78 System at all bus stops that tells individuals how far away the bus is. 80 Not sure 83 If professors uploaded their lectures, or at least their notes, on Moodle, I feel I would be doing much, much better in my courses. I go to class, but sometimes professors write so quickly, Im in the small group that tries to keep up while the others stop not because of material, but because the professors write quickly and skip steps. In math classes especially, I feel it would be better for everyone if notes/lectures were posted online. 84 Cant think of any 86 Better TV delivery services (IPTV or digital HD cable) 88 None 96 The ability to broadcast wifi using a new technology without hampering speed of connectivity. I forgot the name of that router like technology. 103 Having wireless provided in the dorm rooms. It would make studying a bit easier because students could then be more mobile in the room while studying. 109 N/A 110 Adding smartboards to the library. 112 Wireless capability in the bedrooms of the dorms. 119 The technology that State provides always meets and surpasses my expectations. 120 OpenShift 121 No opinion page 206 / 213 Quick statistics Survey 273636 '2012-2013 ResNet User Survey'

122 I think that NC State should go paperless, so were not printing off a ton of papers and handing them to teachers. 125 Linux... Outside of Centennial... 132 Wireless in dorm rooms 135 Google Fiber 137 n/a 139 No opinion 143 N/A 147 Maintainance free PC, such as PC based on RAMdisk. 149 Dining app 151 None 154 Wireless charging tables 157 None 164 Boogie Board Writing Tablets for students to rent or purchase from the bookstore. 175 N/a 179 NC State should consider having campus-wide wi-fi if possible. The hotspots are nice but it isnt as convenient as it could be. 180 n/a 181 Maple. 182 qiqqa 183 Linux 186 Havent heard of anything 190 recording lectures and posting them online to view later 192 4D printing 193 n/a 194 I havent heard of any.... 197 Free wifi everywhere, even in the dorms and the buses 202 none 208 GET HD CABLE ALREADY! 213 HD cable needs to be implemented ASAP. It has been around for many years now and our rivals in Chapel Hill offer HD cable to their residents so OIT needs to keep up with the technology. IPTV is good when it works, but since a computer is needed to watch the HD programs provided, the amount of processing power needed to stream HD makes the computer useless to other processes. 218 Wireless in the dorm rooms 219 I havent heard or seen of any currently. 224 havent heard of any. 228 I feel like if I sign onto a computer anywhere on campus I should be able to access my saved documents anywhere-and not just on that specific computer. I dont know if that is possible, but just an idea. Also, if the bookcopy scan machines didnt require a flash drive, you could just sign in with your unity id and access those scans later on your personal laptop. 234 None that I know of. 237 none 238 Card access to dorm rooms and more routers in well-populated areas. Maybe not innovative, but definitely useful. Giving access to Microsoft Dreamspark to all majors would be pretty good too. 240 Segways 251 free cable 252 Cant think of any at the moment. 255 Resource Management Tool - Some organizations, especially in engineering, own large quantities of equipment. Much of this equipment is duplicated across organizations (oscilloscopes, soldering irons, printers, etc) when it could be shared. By promoting resource sharing, it would also reduce the costs required to create new student organizations and reduce dues for existing organizations. From an officer standpoint, I would like to be able to identify and track pieces of equipment to (1) not loan, (2) loan only internally, (3) loan to other organizations, (4) loan to all students, and (5) loan to local educators. For some equipment, we should be able to restrict it to only the people trained to use it (the way the College of Design restricts their laser cutters). We want to be able to track how often it is used, provide scanned manuals, warranty information, purchase information. As a user, I want to be able to search for equipment and find the right person to contact, and reserve it if it is currently on loan. If the equipment requires a fee to maintain upkeep and replace consumables, the system could also permit online fee payment. Essentially, it would become a cross between NCSU Materials Support, the librarys technology lending program, and clubs.

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259 Google Fiber 263 Gigabit 264 I know that online time sheets exist, NCSU just does not use them. Also, Triangle Transit busses have wifi on them that works pretty well, perhaps we could implement a similar system. 269 wireless buses 272 NC State already has plenty of technology. I personally have nothing in mind. 275 Have a moodle mobile app 277 None that I have heard. 279 More mediascape areas in the residence hall lounges 281 Wifi in all of the dorms 286 None 291 Google Fiber :P 293 The Moodle app that LSU has. 297 none 302 None 304 Not up to date on the tech world 312 None 317 Free Cable 325 smart boards 342 More smartboards 343 none 345 Private video chat rooms? 361 None 369 N/A 374 More information about services such as Mendeley (essentially Dropbox for research articles). Mendeley is currently free, but I did not find out about it until I was hired outside of the University to help collect and file research papers, which we store in Mendeley. I am sure there are other highly useful sites and services that we just dont know about. 382 - 383 Key-card access into dorms and into campus buildings. 385 wifi 386 Redbox, more wireless routers 388 google internet 392 N/a 396 have not seen or heard of any 397 The lights in buildings should be turned off when nobodys around. 398 None 399 no opinion 402 NC state should implement more smart boards in classrooms 405 Fiber optic cable for internet 406 Automatic timers and other devices to save energy 408 Google Fiber, which allows students and faculty to enjoy a 2GB/second download speed. 412 NA 413 N/a 414 nothing 417 n/a 422 Campus wide wifi 424 laundry apps are common at other schools. 425 Unsure 428 Nothing. 431 google fiber 433 Google Fiber 435 Improve the quality of vcl for students with macs who cant obtain some windows software any other way. 436 cool apps 442 I think that more apps are needed. We need apps for events on campus, so that people can actually hear about them before the events are happening. We need apps that provide times for clubs like meeting times, event times, fundraising time, etc. 445 Residence Hall card access 446 Cloud computing vm ware . Cool 447 google fiber 448 None. 457 Apps for things like moodle, webassign, and mypack portal would be cool. 458 None that I can think of.

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461 unaware of any 464 Better mobile apps 466 More ports to connect to the ResNet Service in dorm rooms. There is only one spot in the room where someone can plug a ethernet cable into the wall. 467 There should be more visual maps of the Wolfline around campus. Since I do not have a smartphone I cannot access the Wolfline App to see when busses are coming. There should be screens with the TransLoc map at each bus stop showing where the busses are currently. 470 Wifi that actually works consistently. 471 Internet of busses 475 Sharepoint, please, it is absolutely incredible. 479 Not sure if its applicable, but Ive heard of Google Fiber, and 100x broadband speed sounds wonderful and would cut down time spent on online projects and homework and also recreational activities, like streaming videos/music or playing games. 481 The bad version of MyPack is the only real issue I have 483 Rent underwater headphones for swimming at the gym 491 I dont know of any. 494 na 502 dont know 503 Vertically dispensing water fountains 504 none 506 A new "Sandbox" in one of the libraries powered by Corning using their Glass technology. 524 Turn off lights and TVs that are not in use to save power. 544 Google Glass but on giant windows. 547 Trying to make websites mobile accessible. 548 n/a 549 None. 552 no opinion 558 I cannot think of any. 560 key fobs for entering dorms 561 Mobile phone application. Most everyone now has an iPhone, or Android based phone. I feel as if it would apply to most everyone on campus to have an application. Lead the innovation in technology and help the students! 564 solar panels, with such a big campus it would save 565 Creating web pages for on campus organizations for example, creating a site for the Alexander Hamilton Scholars, their members, leader, and alumni 567 holograms hahaha 568 NC State should strongly consider implementing wireless 4G internet access throughout campus. 570 Wireless Display instead of using cables to connect to an external source 576 nothing really 577 A way to review a lecture again after attending. 578 Smart board 581 A BETTER MOBILE PACK PORTAL! 584 Smart Boards for writing homework (math work) and saving work to computers from board 589 Free Microsoft Office and Windows for students. Better ad software. 590 More Smartboards and touchscreens 592 Free loaner computers to students that did not buy their computers through NC State. 604 n/a 605 More touchscreens. 606 I do not know. 611 3-D Printing 613 no opinion 617 NONE 619 Google Glass!!! 622 We are pretty innovative here at state, especially with the construction of Hunt. 628 Google Fiber.!!!!!!!!!!!!!!!!!!!!!!11111!!!i!!!!!eleven1!!!!!!. 629 Videos of lectures by professors. 635 n/a 636 Dont know. 637 Non 639 n/a 640 n/a 642 Google Fiber/Access to quicker wired data transmission. Basically, dont have N.C. State dorm infrastructure be the bottleneck.

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643 none 645 N/A 648 Printing from computers without having to convert to PDF 651 A NCSU dining app would be very useful for meal plan holders. Having the ability to look up the menu would not only save time, but it would save students meals if they do not want anything that is offered at the dining hall that day. Plenty of my friends, including me, wasted swipes and walked across campus only to be disappointing by the menu selection. Along with the app, quick access to the AllCampus information would be useful to track meal plan and dining dollars. 658 Fobs for ALL dorms. 660 I would love it if the campus libraries had at least the option to rent Mac equipment so that I could use the resources in the study rooms. 662 Electric buses. Or at least something cleaner. 664 Information sessions on helpful programs on a students computer. 668 n/a 672 N/A 673 None. 683 The technology is good. 689 na 691 Google Fiber!!! 692 Google Fiber! we want it, also great to get new students 694 Live video between DH Hill and Hunt. 697 no opinion 705 GuardianSentral app is used at some universities. A student can use their GPS tracking on their smartphone to designate a certain time they should be back in their room by. It lets campus police know if the student has not returned and they will be notified. Would help students feel safer walking around campus at night. 706 Lecture Capture 716 Roku 728 None 729 battery life improvement 733 Wi-MAX 740 I really like the classes being recorded. It would be extremely helpful if all classes were recorded and accessible. 742 I dont follow stuff like that. 743 I honestly think that the infrastructure that NC State has is good. It could just be maintained a little bit differently. 761 N/A 762 none 766 I dont know. 769 nothing 774 none 776 none 777 3D Printing 778 NFC. my phone has it, most android phones coming out do too. 781 On campus cloud storage 784 None 787 Gigabit Ethernet. 798 Not sure. 801 Servers in residence halls in case people forget files at home. 802 recording every class and let the students have access to the playback. I had that for my MA 242 class and without it I dont think I would have done near as good in the class 809 n/a 810 N/A 811 N/A 813 I havent heard of anything. 817 havent heard of any 819 Google Fiber, if possible. 824 recording lectures of teachers 833 3-D printing! 837 None 842 None. 851 Google Fiber. If they head our way, take them up on their offer, or any other provider that will have gigabit internet connection. 853 none

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855 Heat 856 n/a 861 Redbox 862 We should have access to solid works and autocad for free 864 NA 866 No idea 871 The use of Ipads to swipe debit cards through out campus. Such as the Campus theater. 872 Havent heard any 876 ? 877 N/A 885 Fiber optic cables for higher internet speeds; 888 I cant think of any. 913 None 915 Provide better internet speed because sometimes in my room we just lost the connection without a reason and also it is super slow. 920 cheaper cable. I would pay for it if it were cheaper. 921 None 922 N/A 924 Beamforming Wifi 931 Speed 933 None 937 N/A 942 Google Fiber. 947 NONE 949 Printing balance added every semester. 953 Khan Academy style recordings of lectures etc. 959 None that I know of. 962 More linux based machines on campus. 965 redbox 966 N/A 985 Faster wolfalerts! 986 n/a 990 Faster Internet connection to sites 991 same as above 992 Fiber optic internet 995 None 997 ac routers! Faster connections 998 none 999 None 1004 Have not thought about this kind of question and have not seen or heard of any technologies NC State should consider implementing. 1007 n/a 1008 802.11ac Google Fiber, although it is not offered in our state 1013 WIRELESS IN ROOMS 1014 Im not sure if NC State has one, but we should have our own Map app for smart phones for new students. 1015 None 1016 NA 1021 Video lectures available to students 1024 NA 1032 Wi-fi towers; better use of Android/iPhone apps 1033 More apps for checking grades/assignments/schedule on mypack. Would be super helpful considering many students own smartphones now. 1034 Hologram instructors that I can carry around wherever for lectures that I have missed and for answers to quizzes and tests 1038 Instead of require us to have cable boxes or tvs you should have the tv stream over the internet. 1047 Not any 1048 N/A 1052 Key card access to dorms 1053 n/a 1054 There hasnt been anything that I have heard about. 1064 not sure 1065 More smartboards.

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1069 idk 1071 No idea. 1073 no opinion 1075 I have heard and read a lot about ClearWire 4G LTE service; Implementing a high speed wireless connection like that would ensure that all the students and faculty are able to stay connected and it would also solve the WiFi and phone reception issues that NC State is currently having. 1077 Not sure. 1078 n/a 1082 None 1084 Google Glass 1085 redbox 1086 I havent heard of any 1089 -More channels 1093 none. 1094 Nothing feasible comes to mind. 1097 None that Im aware of. 1098 Make recorded course content viewable online. 1101 Nothing. 1104 Having all the lectures of classes online for the students to be able to access. This would make our lives a lot easier. 1105 I like the idea of a RedBox on campus. It would give my something to do on those lazy nights. 1113 I am not aware of anything in particular, however, I have had classes this semester which sought to use the technology available in the classrooms, and the technology did not work as it was supposed to, and the assistance for this technology was unable to really help.

In one of the classes I took this semester, my professor was required to stay home by his doctor for about a month, and was not able to lecture in person. On a few occasions, he attempted to call in to the classroom to have a discussion with the class, and it never worked very well - the solution OIT provided was to mic the rooms telephone, but because of the noise levels and issues with feedback, the volume was incredibly low. One solution they never tried was to make a video call through skype or a similar video system - although my class experience is rather unique, I think that providing a video call-in system would be dramatically beneficial for the classroom - especially considering how digitized everything is becoming today. It would not have to be a full-scale DELTA classroom, but having a camera set up in the room to provide for a 2-way video call would have dramatically aided my particular class this semester while my professor was required to stay home. 1118 None. 1120 we have da best around 1123 Not sure. 1127 SYMODIUMS AND SMART BOARDS (ALLOW TEACHERS TO SAVE THEIR NOTES FOR ACCESS ONLINE BY STUDENTS) 1131 Red Box on campus!!! 1132 none. 1134 THE MAP APPLICATION! and updating technology in the dorms 1135 NA 1137 N/A 1143 I have heard that windows is offered for free at other schools so I would like that to be implemented here as well. 1147 Possibly implementing Blackboard, it is similar to Moodle 1151 N/A 1153 Broadcast all the course material. Everything should be digitized in this age. Provide ebooks to students. 1158 Wireless internet in rooms 1159 I have heard of none that NCSU doesnt have. 1162 None to my knowledge 1163 None 1164 N/A 1166 google motherfuckin fiber 1171 More Scale Up class rooms, and more video lectures online. 1172 None. 1176 IPv6 1177 placing wireless routers in the public spaces of residence halls and on campus apartments.

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e.g. study rooms, lounges, commons. 1180 How about that Microsoft Word? Eh? DO YOU KNOW WHAT ITS LIKE LOSING "STYLE CHECK"? I DONT THINK YOU DO.

Put in those directed speakers thingies, so us srs lifters can listen to real music and the cardiobunnies can listen to that pop crap. 1181 single web page to connect to enter username and password once, and be connected to all campus web stuff. for ncsu that would mean not having to enter the same information for internet, email, mypack, library, course websites, moodle, ticketing, epack in one sitting (I frequently use all of these multiple times in the same day) 1183 Sometimes Internet connection is not good on campus, usually for samsung phone users 1185 Tap-to-pay card technologies. Would speed up the process. Just have workers punch in the total, hit a button, thing lights up, tap, go. 1188 Card swipe in as opposed to key entry to dorm buildings. 1191 Card access to vending machines/dorms. 1200 None 1202 I do not know of any innovative technology solutions. 1205 Mobile apps. 1207 N/A 1211 Redbox 1214 None at all. 1218 Smart Boards or a way for the instructor to write notes that show up on a screen as they write that can later be saved as a document and posted to a website for students to view. These were often used in my high school and community college and were very useful when notes were missed. 1220 N/A 1225 idk

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