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P2000/P2000LE Security Management System P2000/P2000LE Security Management System Web Access Option Version 3.8 and higher, April, 2008 09-9303-01 Revision A P2000/P2000LE Security Management System Web Access Version 3.8 and higher, April, 2008 09-9303-01 Revision A Security Solutions (805) 522-5555 www.johnsoncontrols.com Copyright 2008 Johnson Controls, Inc. All Rights Reserved No part of this document may be reproduced without the prior permission of Johnson Controls, Inc. Acknowledgment Cardkey P2000, BadgeMaster, and Metasys are trademarks of Johnson Controls, Inc. All other company and product names are trademarks or registered trademarks of their respective owners. If this document is translated from the original English version by Johnson Controls, Inc., all reasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc. shall not be liable for any translation errors contained herein or for incidental or consequential damages in connection with the furnishing or use of this translated material. Due to continuous development of our products, the information in this document is subject to change without notice. Johnson Controls, Inc. shall not be liable for errors contained herein or for incidental or consequential damages in connection with furnishing or use of this material. Contents of this publication may be preliminary and/or may be changed at any time without any obligation to notify anyone of such revision or change, and shall not be regarded as a warranty. TABLE OF CONTENTS Chapter 1: Introduction Chapter Summaries................................................................................................................................. 1-1 Manual Conventions ................................................................................................................................ 1-2 Web Access Features.............................................................................................................................. 1-2 Important Note on Applications and Customization................................................................................. 1-3 Getting Started......................................................................................................................................... 1-5 User PC/PDA Software Requirements............................................................................................. 1-5 PDA Users ....................................................................................................................................... 1-5 Logging On ...................................................................................................................................... 1-5 The Welcome Page ................................................................................................................................. 1-7 Changing Your Password ................................................................................................................ 1-7 The Web Access Workspace................................................................................................................... 1-9 Sequence of Steps................................................................................................................................... 1-9 Request Process Flow Chart ......................................................................................................... 1-11 Process States............................................................................................................................... 1-13 Web Access Scenarios.......................................................................................................................... 1-13 Adding a Cardholder ...................................................................................................................... 1-13 Requesting a Visitor Badge............................................................................................................ 1-15 Using Browser Favorites/Bookmarks in Web Access............................................................................ 1-16 Chapter 2: Web Badging Configuration System Architecture................................................................................................................................. 2-2 Installation and Configuration .................................................................................................................. 2-3 Installing and Running the WebUSB Application ............................................................................. 2-3 Important Installation and Configuration Notes........................................................................ 2-7 Installing the Webcam...................................................................................................................... 2-7 Installing the Signature Pad ............................................................................................................. 2-8 Installing the Encoder....................................................................................................................... 2-9 Installing the Badge Printer............................................................................................................ 2-10 Web Badging Notes and Limitations...................................................................................................... 2-11 Important ID Server Note ............................................................................................................... 2-11 Bar Code Limitations...................................................................................................................... 2-11 Troubleshooting ..................................................................................................................................... 2-12 Chapter 3: Using Web Access Employee Services .................................................................................................................................. 3-1 Searching Cardholder Records........................................................................................................ 3-1 Search Tools............................................................................................................................ 3-3 Sorting Columns....................................................................................................................... 3-3 Temporarily Changing the Number of Cardholders Listed Per Page....................................... 3-4 Viewing Cardholder Information............................................................................................... 3-5 09-9303-01 Rev. A v This document contains confidential and proprietary information of Johnson Controls, Inc. © 2008 Johnson Controls, Inc. Table of Contents P2000/P2000LE Web Access Viewing Badge Information ...................................................................................................... 3-6 Printing and Encoding Badges................................................................................................. 3-8 Area Search ................................................................................................................................... 3-10 In/Out Status .................................................................................................................................. 3-11 Badge Resync................................................................................................................................ 3-14 Badge Print .................................................................................................................................... 3-15 Guard Services ...................................................................................................................................... 3-16 Alarm Monitoring............................................................................................................................ 3-16 Acknowledging an Alarm........................................................................................................ 3-17 Removing an Alarm................................................................................................................ 3-18 Alarm Monitor Definitions.......................................................................................................3-18 Refreshing the Alarm Monitor Page....................................................................................... 3-19 Activating or Deactivating Output Points........................................................................................3-19 Output Point Definitions ......................................................................................................... 3-19 Sending Door Commands.............................................................................................................. 3-20 Management Services ........................................................................................................................... 3-21 Viewing and Canceling Requests ..................................................................................................3-21 Viewing Requests .................................................................................................................. 3-22 Canceling Requests............................................................................................................... 3-22 Approving or Rejecting Requests..................................................................................................
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