Access Control Manager Admin Guide
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Admin Guide Access Control Manager™ Software Version 5.12.2 © 2016- 2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON 5.12.2, ACC, ACCESS CONTROL MANAGER, ACM and ACM VERIFY are trademarks of Avigilon Corporation. HID, HID GLOBAL, APERIO and VERTX are trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries. Linux is a registered trademark of Linus Torvald in the US and other countries. Firefox is a trademark of the Mozilla Foundation in the US and other countries. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document or at all is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with patents issued in the United States of America and other jurisdictions worldwide (see avigilon.com/patents). Unless stated explicitly and in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. This document has been compiled and published using product descriptions and specifications available at the time of publication. The contents of this document and the specifications of the products discussed herein are subject to change without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the information contained in this document; or (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein. Avigilon Corporation avigilon.com PDF-ACM-ADM-5.12.2-A Revision: 1 - EN 20190220 2 Table of Contents Introduction 14 Monitoring 15 Monitoring Events 15 Pause/Resume Events 16 Clear Events 16 View Live Video 16 View Recorded Video 17 Create Event Notes 17 View Event Notes 18 View Event Instructions 18 View Event Identity Details 18 View Event History 19 Change Events List Settings 19 Reconnect to Events List 19 Searching for Events and Alarms 20 View Camera (Search) 21 View Recorded Video (Search) 21 Create Event Notes (Search) 22 View Event Notes (Search) 22 View Event Instructions (Search) 23 View Event Identity Details (Search) 23 View Event History (Search) 23 Change Transactions List Settings 24 Monitor Alarms 24 Acknowledge Alarms 25 View Live Video (Alarms) 25 View Recorded Video (Alarms) 26 Create Event Notes (Alarms) 26 View Event Notes (Alarms) 27 View Event Instructions (Alarms) 27 View Event Identity Details (Alarms) 27 View Event History (Alarms) 28 Change Alarms List Settings 28 Monitor - Verification screen 29 Verifying Identities at Doors 29 3 Verification Events List 30 Monitor - Dashboard 31 Panels table 32 Doors table 33 LifeSafety Panels table 35 Controlling System Hardware 36 Status Colors 37 Monitor Screen - Map Templates page 38 Using a Map 38 Add Map 41 Monitor Intrusion Panels 41 Monitor Intrusion Panel Status 41 Monitor Intrusion Panel Areas 42 Monitor Intrusion Panel Points 43 Monitor Intrusion Panel Outputs 44 Identities 46 Searching for an Identity 46 Adding an Identity 47 Identities - Assigning Roles 48 Identities - Assigning Tokens 49 Identities - Assigning Groups 49 Capturing and Uploading Photos of an Identity 50 Identities - Creating Badges 55 Timed Access 55 Adding Timed Access to an Identity 57 Editing Timed Access 57 Deleting Timed Access 57 Editing an Identity 58 Reports 59 Reports - Generating Reports 59 Reports - Report Preview 59 Reports - Editing 60 Reports - Editing Audit Log and Transaction Reports 61 Reports - Creating Custom Reports 62 Reports - Creating Custom Audit Log and Transaction Reports 63 Physical Access 64 4 Configuring Templates (Mercury Security) 64 Door Templates 65 Door Templates - Batch Update 65 Door Templates list page 66 Door Templates - Add page 66 Door Templates - Edit page 68 Door Templates - Batch Update 70 Reader Templates 71 Reader Templates list page 71 Reader Template: Add page 71 Reader Template: Edit page 74 Input Templates 77 Input Templates list page 77 Input Template: Add page 77 Input Template: Edit page 79 Output Templates 80 Output Templates list page 81 Output Template: Add page 81 Output Template: Edit page 82 Wiring Templates 83 Wiring Templates list page 83 Wiring Template: Add page 83 Wiring Template: Edit page 84 Configuring Panels 85 Searching for Panels 86 Adding Panels 86 Configuring the Mercury Security MS Bridge Solution 87 Batch Creating Subpanels on a New Mercury Panel 87 Subpanel: Batch Create page (Mercury Security) 88 Subpanel: Batch Edit Details page (Mercury Security) 89 Subpanel: Batch Name Doors or Subpanel: Batch Create Summary page (Mercury Security) 90 Adding HID VertX® Subpanels 90 Adding Mercury Security Panels 90 Editing Panels 91 Editing HID® VertX® Panels 91 Editing Mercury Security Panels 91 5 Resetting Anti-Passback from the Panel 92 Downloading Parameters 92 Downloading Tokens 92 Lenel Panel Support 92 Resetting Doors/Subpanels 93 Updating Panel Firmware 93 Updating Panel Time 94 Deleting Panels 94 Configuring Subpanels 94 Adding a Subpanel 95 Editing Subpanels 96 Inputs 96 Output Operating Modes 97 Outputs 97 Deleting Subpanels 98 Macros 98 Adding Macros 99 Editing Macros 99 Deleting Macros 99 Assigning Macros 99 Assigning a Macro to a Trigger 100 Assigning a Macro to a Macro 100 Assigning a Macro to a Door 100 Sorting Macros 100 Triggers 101 Adding Triggers 101 Editing Triggers 101 Deleting Triggers 101 Configuring Doors 101 Searching for Doors 102 Advanced Filtering on the Doors List 103 Controlling Doors 103 Adding Doors 104 Adding Simple Macros 106 Editing Doors 106 Doors - Editing VertX® Doors 107 Doors - Editing Mercury Security Doors 107 6 Deleting Doors 108 Door Modes 108 Access Types 108 Anti-Passback 109 Anti-Passback Modes 109 Setting Up Anti-Passback 110 Granting a Free Pass 111 Global Anti-Passback 112 Global Anti-Passback Modes 112 Interlocks 113 Adding Interlocks 115 Editing Interlocks 115 Configuring Locks 115 Configuring Assa Abloy Aperio® Wireless Lock Technology 115 Configuring Allegion Schlage AD400 Series Locks 116 Configuring Allegion Schlage LE Series Locks 117 Configuring Allegion Schlage NDE Series Locks 118 Configuring SimonsVoss Wireless Locks 119 Doors list 123 Door: Add page 125 Options for an Avigilon Door 127 Options For VertX® and Mercury Security Doors 127 Door Processing Attributes for VertX® Doors 128 Door Processing Attributes for Mercury Security Doors 129 Doors - VertX® New Parameters page 130 Doors - Mercury Security New Parameters page 132 Doors - Edit Screen 135 Door: Edit page (VertX® ) 135 Parameters tab (VertX® ) 135 Operations tab (VertX®) 137 Hardware tab (VertX®) 140 Reader Edit page (VertX®) 142 Input Edit page (VertX®) 143 Output Edit page (VertX®) 144 Cameras tab (VertX®) 144 Events tab (VertX® doors) 146 Doors - Creating Local Events for VertX® Doors 147 7 Access tab (VertX® ) 148 Transactions tab (VertX® ) 149 Door: Edit page (Mercury Security) 149 Parameters tab (Mercury Security) 149 Operations tab (Mercury Security) 152 Hardware tab (Mercury Security) 156 Reader Edit page (Mercury Security) 158 Input Edit page (Mercury Security) 161 Output Edit page (Mercury Security) 162 Elev tab (Mercury Security) 162 Cameras tab (Mercury Security) 163 Live Video Window 165 Interlocks tab (Mercury Security ) 165 Interlocks Add page 167 Interlock Edit page 169 Events tab (Mercury Security doors) 170 Doors - Creating Local Events for Mercury Security Doors 171 Access tab (Mercury Security) 172 Transactions tab (Mercury Security) 173 Doors - Access page 173 Configuring ACM Verify™ Virtual Doors 173 Adding an ACM Verify Door 173 Parameters tab (Avigilon) 174 Paired Devices 175 Prerequisites for Pairing Devices 176 Precautions for Paired ACM Verify Stations 176 Pairing a Device 176 Using ACM Verify 177 Configuring Areas 178 Adding Areas 180 Areas - Editing 180 Areas - Deleting 180 EOL Resistance 180 Adding EOL Resistance for Mercury Input Points 181 Adding EOL Resistance for VertX® Input Points 181 Editing EOL Resistance for Mercury Input Points 181 Editing EOL Resistance for VertX® Input Points 181 8 Mercury LED Modes - List page 181 Editing Mercury Security LED Modes 182 Mercury Security LED Mode Table page 182 LED Modes for Mercury Security 183 Configuring Card Formats 185 Adding Card Formats 186 Editing Card Formats 186 Deleting Card Formats 186 Configuring ACM System Events 186 Searching for ACM System Events 187 Customizing ACM System Events 187 Assigning Priority Colors to ACM System Events 187 Global Actions 189 Global Actions - Adding 189 Global Actions - Editing 189 Global Actions - Action Types 189 Global Actions - Deleting 190 Global Actions - Intrusion Linkages and Actions 190 Intrusion panel alarm due to an event in the ACM System 190 Disable/enable doors from keypad 190 Disarm Alarm on Access Grant with restricted authorities 191 Global Linkages - Introduction 191 Global Linkages - Adding 192 Global Linkages - Editing 192 Mustering - Introduction 192 Mustering - Requirements 192 Mustering - Creating a Dashboard 193 Mustering - Using the Dashboard 194 Mustering - Manually Moving Identities 196 Managing Appliances 197 Appliances - Changes 197 Adding Extra Appliances 197 Editing Appliances 197 Deleting