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: Part 1

Updated: May 2018 Price: $2.00

A Special Note on Terminology

Windows 10 accepts both mouse and touch commands. This means that you could use either mouse clicks or touch gestures interchangeably. Throughout this document, you will read either click, tap, or click/tap. Please note that you can click on anything that says “tap,” and you can tap on anything that says “click.”

Click = Tap Double Click = Double Tap Click and Drag = Tap and Drag Right Click = Tap and Hold

NOTE: You must have a touchscreen to use touch commands.

What is Windows 10? Windows 10 is ’s latest for home and work . An operating system (OS) is a collection of that enables the user to interact with the .

Currently, Windows is still the most popular OS on the market for personal or home computers.

The Before we go further, let’s talk about the Microsoft Account. When you first upgrade to Windows 10, or purchase a computer with Windows 10, you will have the opportunity to create a Microsoft ID.

NOTE: You do not have to create an ID, but some features require you to create an account.

A Microsoft ID allows you to access Internet-connected apps, the , and . If these terms are new to you—don’t worry!—we will explain them later. For now, know that as you get more used to the computer, you may need to create a Microsoft account to use additional features in Windows.

Lesson 1: Touring Windows 10

The Desktop After you start your computer and sign into Windows, you will see the desktop. The desktop is your work area and the backdrop of the computer screen.

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Parts of the Desktop

1. : By default, the taskbar is located on the bottom edge of the desktop. The taskbar will display active windows, notifications, and the Start . 2. Icons: Small pictures on the desktop are called icons. Icons are connected to computer programs or files. When you double-click on an , it will open the associated program or folder. 3. Recycle Bin: When you delete an object, Windows 10 sends it to the Recycle Bin. You can restore objects from the Recycle Bin or you can permanently delete them.

The Taskbar The taskbar is a long bar that runs along the bottom of your desktop. Any active windows will display on the taskbar. You will have access to the Start and will be able to view your notifications thru the taskbar.

A B C D E F A. Start: You click the Start button to display the . You use the Start menu to open programs and to perform other functions, such as searching for files. You can view all available programs from the Start Menu. B. Search: Next to the Start button, you will find the search bar. The search bar will search for programs, files, or websites (if connected to the Internet). C. : Click or tap the task manager icon (see right) to view all your running programs, switch between programs, and switch between desktops. D. Quick Launch: Using the Quick Launch , you can open a program or file by clicking its icon. Certain programs (Edge, , and Microsoft Store) are in the Quick Launch by default. E. Active programs: Programs that are currently running. The task bar lets you switch between programs by clicking on the Active Program Icon. For example, if both Word and File Explorer open at the same time, you can switch between Word and File Explorer by clicking on their icons. F. Notification Area: This area displays the time, date, and current status of the computer.

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Lesson 2: Using the Start Menu

To open the Start menu, click the Start button ( ) in the lower-left corner of your screen. - or - Press the Windows logo key ( ) on your keyboard.

The Start Menu gives you access to all the programs and files in your computer. There are two parts to the start menu: 1. Start Menu: You can access a variety of programs and files using this menu. 2. Apps: If you have used previously, you may recognize the metro apps on the side. These apps open the associated program. For example, the app will open the program.

The term “apps” is short for applications. All applications/apps are computer programs.

Apps is a colloquial term used to distinguish the smaller and faster programs from the larger, more resource-driven programs (like ).

Apps let you do something useful and fast. The Metro Apps are found on all Windows phones, tablets, and computers.

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Start Menu Functions

Under the Most Used category, you will quickly find the most frequently used programs. You can tap or click on these programs to open them.

At the bottom of the start menu, you will see My Account, File Explorer, , Power.

My Account – Opens a menu that allows you to log out, lock the screen, or open a new to your account settings.

File Explorer- Opens a window that will allow you to access your saved files, documents, and pictures.

Settings- Adjust your computer settings, including: adding users, changing colors and theme, and selecting privacy settings.

Power- Shut down your computer by selecting shut down. Put your computer to sleep by selecting sleep.

There are multiple ways to open a program. To open the Weather (which displays the most current local weather information) app, you can:

Method 1 Click on the Metro app associated with the program.

Method 2 1. On the taskbar, click on the Start button. 2. In the Start menu, you will see a list of all your apps to the right. 3. Locate Weather. *You might have scroll down the list. To scroll, either use your finger and swipe up or click on the small, white arrow that points down.

NOTE: The small pictures next to some of the selections are folders. That’s because a group of similar files are stored in “folders.”

Folder: a directory of files; users can create and rename as many folders as needed.

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Method 3 1. In the search bar, type the name of the program or a keyword. 2. Tap the Weather program, which appears at the of the list.

 NOW YOU TRY: Practice using the Start Menu by opening the app called Calculator. Lesson 3: Canceling Unwanted Menus

Anytime you see a list or menu that you do not need, you can turn it off. To turn off unwanted menus, click anywhere on the screen that is blank. A blank area does not have icons or links to click.

Click/tap anywhere on this space to close the Start menu or any other unwanted menus.

 NOW YOU TRY: o Right-click on the Recycle Bin icon. A new menu appears. o Tap or click in the blank area to close the menu.

Lesson 4: Shortcuts

Desktop Shortcuts The small icons on your desktop are shortcuts to programs, documents, or files. If you do not want to go through the Start Menu each time you want to find one of your most used programs, you can create a shortcut on the desktop. Double-click these icons to open the file or start the program.

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To create a shortcut on the desktop: 1. Locate the program or file. 2. Click and drag the program to the desktop.

 NOW YOU TRY: Create a shortcut for the app. o Open the Start menu. o Look for the Calendar app. o Click and drag the icon from the Start menu to the desktop.

Arranging Shortcuts You can click and drag to move your shortcuts anywhere on the screen at any time. If you do not want to spend time arranging the icons one-by-one, you have the option to quickly sort your shortcuts.

To quickly sort your icons: 1. Right-click on the blank space area of the desktop. 2. Select Sort By. 3. Choose your preferred way to organize.

 NOW YOU TRY: Try arranging your icons in alphabetical order by name.

Deleting Shortcuts You can delete any unwanted shortcuts. When you delete items from your computer, those items move to the Recycle Bin. Files are not permanently removed until you empty the Recycle Bin.

To delete icons:

Method 1 1. Tap and hold OR right-click the icon. 2. Select Delete from the menu that appears.

Method 2 1. Click and drag the icon to the Recycle Bin icon. 2. Drop the icon on top of the Recycle Bin icon.

 NOW YOU TRY: Delete the calendar shortcut you created earlier.

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Lesson 5: How to Use the Recycle Bin

Recycle Bin acts as a temporary holder of unwanted programs, files and shortcuts. This is a precaution Microsoft built in case the user accidently deleted the wrong file.

When you want a file to be permanently deleted, you need to delete the file from Recycle Bin.

Example: Let’s say you accidently delete a wanted file. Here are the steps to restore that file: 1. Double click the Recycle Bin icon to open the File Explorer window. 2. You are now in the Recycle Bin window. Click on the file you want to restore. 3. Click Restore the selected item.

To permanently delete a file: 1. Double click on the Recycle Bin icon. 2. Right-click OR tap and hold the item. 3. Select Delete.

NOTE: If you wanted to permanently delete everything in the bin, click Empty Recycle Bin.

Lesson 6: Working with Windows

A window is a framed area on the desktop that contains an application, document, or task. You can control the appearance and location of windows, and you can switch between open windows on the desktop. You can also use menus when working with windows.

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Parts of a Window We will use Edge as an example. Edge is Microsoft’s newest . A web browser program let you access and view websites. Edge replaced in 2015.

Here we have an Edge window open to the DuckDuckGo website.

Scroll Bar – Allows you to move up and down in a window. Click and drag the scroll bar to navigate.

A. Minimize: Click the minimize symbol (-) to temporary hide the window. You can reopen the window by clicking its icon on the task bar. B. Maximize: Click the maximize symbol () to make the window fill the screen. C. Close: Click the close symbol (X) to close the window and exit.

NOTE: If you need to zoom out or into the window area, you can make the pinch gesture on your touch screen or press CTRL and - to zoom out and CTRL and + to zoom out.

Switching Between Windows You can have several windows open at the same time.

If you do, the window on top is the active window. You can only interact with the active window. You cannot interact with two windows simultaneously.

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There are several ways to change the active window:

 Click on the Active Program icon (on the task bar) of the program you want to use.  Minimize the active window to the task bar. Click on the window you want.  Press Alt and the on the keyboard at the same time. While holding down the , hit Tab to select a window.  Press the and Tab at the same time. While holding down the Windows Key, hit to select a window.

 NOW YOU TRY: o Open both the Edge and Firefox browsers. o Switch between the two windows using two or more of the above methods.

Lesson 7: Organizing Windows

To Move a window To move a window around on your desktop, left-click the window’s title bar and drag the window.

To Resize a window To resize a window, you can move your cursor over the window border. When the cursor changes to a double-sided white arrow, you can click and drag to resize the window.

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To a window When you are working with multiple windows, you can snap a window so that it only takes up half your screen. This allows you to have two windows side-by-side.

To snap a window: 1. Click and drag the first window to the edge of the screen. 2. If you did Step 1 correctly, you will see smaller versions of the other open windows.

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3. Tap or click the second window of your choice. Both windows should be identical sizes.

Lesson 8: Multiple Desktops

Windows 10 allows you to work with multiple windows and multiple desktops. When you have several windows open, your computer desktop can become cluttered. If you prefer to have a cleaner desktop while you work, you can group windows on different desktops.

On your task bar, you will notice a new symbol for Windows.

This symbol is called Task Manager. When you click the task manager icon, you will see a quick list of open windows and desktops. You can also open a new desktop and arrange your windows on the desktop of your preference.

EXAMPLE: You are working on a big project. You are editing a photo to add to a school report. While you are editing the photo, you also have another window open to research the topic.

Now, you can have all three windows open on the same desktop. However, some find this too overwhelming, and others feel that their screens are cluttered.

You can have one desktop to work on writing the paper and researching. You can use a second desktop to edit the photo. This will help keep your tasks separate and organized. Remember, you do not have to use multiple desktops, if you prefer not.

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How to Open a New Desktop 1. Click the Task Manager Icon. 2. Click the (+) symbol in the bottom right corner.

3. You can now move windows to the second desktop. Click and drag the windows to the preferred desktop.

WARNING: These multiple desktops act as place holders. You cannot make changes to one desktop—such as deleting an icon—without the changes appearing on the other desktops.

 NOW YOU TRY: Using the scenario described earlier, we are going to open multiple windows and desktops. o Open the following programs: Paint, Word, and Edge. o Tap or click Task Manager. o Tap or click the new desktop icon. o Click and drag Paint to Desktop 2.

Notice that as you click and drag the program to Desktop 2 it becomes smaller. When you move Paint on top of Desktop 2, it will be small enough to fit inside.

Let go of the mouse button (or stop touching the screen), and the program will now be on the second desktop.

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Paint is now on the second desktop.

Switching Between Multiple Desktops

Method 1: 1. Tap/click the Task Manager icon. 2. Select the preferred desktop.

Method 2: 1. Tap the Windows key and the TAB key on your keyboard to open Task Manager. 2. Use your to select the preferred desktop (or use the mouse).

Closing Desktops When you are finished using multiple desktops, you can close a desktop. 1. Tap/click Task Manager. 2. Tap the small white X in the top-right corner.

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Lesson 9:

The Action Center grants quick access to your computer settings, connections, and notifications.

NOTE: The action center may look different on your computer, as the tiles shown can be changed in Windows Settings.

To open the Action Center: Method 1: Swipe from the left side of the screen. Method 2: Click the Notification symbol on the task bar. Method 3: Tap the Windows key and the A key at the same time.

Notifications are listed in the top portion of the Action Center. Notifications include , Microsoft notices, calendar reminders, and more. These will appear in chronological order.

The bottom portion includes tiles that will grant you access to settings, tablet mode, and more. 15

Tablet Mode: will switch your Windows 10 between the tablet-friendly view and traditional desktop view.

Connect: will connect your Windows 10 computer to other devices, such as smart watches, cell phones, printers, and more. Tap the tile and follow the prompts.

Brightness: adjust the computer screen brightness.

Airplane Mode: will turn off all connections, including the WiFi, so that the device does not interfere with an airplane’s instruments.

Note: opens OneNote, which is Microsoft’s virtual notebook. You can write your thoughts or lists here.

All Settings: grants access to your computer settings, privacy settings, account settings, and personalization. We cover this topic in depth in Windows 10: Part 2.

Bluetooth: turns your Bluetooth connections on or off. Bluetooth is a low- frequency signal that allows other devices to talk to your computer.

Location: turn your location on or off. Location allows apps and websites to record your physical location to better match services. It uses a GPS or WiFi signal to determine your location.

Lesson 10: Microsoft Account

You will need to create a Microsoft (or MS) Account before you are able to accomplish some tasks on the computer, especially if you want to download new apps from the Microsoft Store. Your Microsoft Account is connected to your email, and you will create a unique password for this account. It’s free to create.

If you already have a Microsoft account, such as an Outlook email address, you will be able to use this same email as your Microsoft account.

If you have another email, such as a Gmail account, you can still use your original account as your email account. You do not have to stop using any previous accounts with other companies.

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The Microsoft Account gives you control over what programs are downloaded from the Microsoft . The MS account is also used to set up apps that require passwords, such as the Mail App. You will need to create a MS account to use your Windows 10 computer to its fullest potential.

You can create an account by going to https://login.live.com and click Sign up now.

You may need an alternative email or cell phone number to authenticate the new account.

CAUTION: We strongly suggest reading the Service Agreement and Privacy statement of any company before creating accounts.

If you need assistance with emails or creating an account, Twinsburg Public Library offers one- on-one computer coaching.

Lesson 11: Cortana

Cortana is Microsoft’s virtual assistant. You can choose to activate Cortana or not.

You will need a Microsoft ID in order to use Cortana. When you first click on the Search Bar, found in the Start Menu, Cortana will give you an option to set it up.

If you decide you would rather not use Cortana, ignore the setup and use the search feature as you would normally.

Why Cortana? Cortana will learn your preferences and more accurately react to your search queries. She can keep track of reminders, events, and respond to verbal commands.

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As long as a microphone is attached to the computer, you can verbally command Cortana to open an email, start a program, or even make jokes.

3 When setting up Cortana, the first step we recommend is adjusting 4 the settings to your preference. 1. Open the Start menu. 2. Tap the Search bar. 3. Tap the book icon on the left side. 4. Tap Settings.

This will open Cortana’s settings. For example, you can choose to have Cortana respond to “Hey Cortana.” This means that Cortana will not require that you tap or click the search bar. You can say “Hey Cortana,” to trigger the program.

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CAUTION: Always Listening! The “Hey Cortana” feature can be somewhat controversial. In order to work, your Windows 10 computer is always waiting for you to say these words. If you are concerned about privacy, you can consult the Microsoft Privacy Policy, or disable the “Hey Cortana” feature.

Lesson 12: Mail App

Microsoft created the Mail App so that you can access your email from the Start Menu.

When you tap or click the Mail App, you will be able to read and create emails. Your computer needs to be connected to the Internet to use this feature.

NOTE: Some email providers do not work very well with the Microsoft App. Since this is a newer program, do not be discouraged if your email does not work right away. Every day Microsoft updates its applications.

An email provider is a website or company that allows you to use their emailing services. Examples include: Google, Yahoo, AOL, and Outlook.

When you first open the Mail App, you will be asked to enter your account information. In the bottom-left corner, you will see a list of potential email providers (see right).

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To add your account:

1. Click the Settings icon in the bottom left corner. 2. Click Accounts. 3. Click Add Accounts. 4. Select your account. 5. Enter your login information.

Important: The Microsoft Mail App will remember your login information, so that you do not have to sign in with your username and password every time.

You are able to add more than one account, if you have multiple emails.

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1. Mail Folders: Mail Folders are directories that help the user to group similar emails. You can manage and view emails in your folders. Common email folders include: Sent, Drafts, Trash, and Inbox. Tap or click the folder you want to view. 2. Email List: You can view your emails here. These are items that were sent to you. 3. Email: You will read your email in the right pane, instead of a separate window. 4. Options: You can complete common tasks using these options, such as: Reply, Delete, Archive, and Reply All. 5. Compose: Create new emails to send to associates. Click New mail to open a blank message.

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Lesson 13: Keyboard Shortcuts

Keys Action Ctrl+C (or Ctrl+Insert) Copy the selected item Ctrl+X Cut the selected item Ctrl+V (or Shift+Insert) Paste the selected item Ctrl+Z Undo an action Alt+Tab Switch between open apps Alt+F4 Close the active item, or exit the active app Windows logo key +L Lock your PC or switch accounts Windows logo key +D Display and hide the desktop Windows logo key +A Open Action center Windows logo key +S Open search Windows logo key +C Open Cortana in listening mode  Windows logo key +Tab Open Windows logo key +Ctrl+D Add a Windows logo key +Ctrl+Right arrow Switch between virtual desktops you’ve created on the right Windows logo key +Ctrl+Left arrow Switch between virtual desktops you’ve created on the left Windows logo key +Ctrl+F4 Close the virtual desktop you’re using

This chart is taken from Microsoft Help. http://windows.microsoft.com/en-us/windows- 10/keyboard-shortcuts

Please visit: windows.microsoft.com for additional shortcuts.

To learn more about Windows 10, try the Windows 10: Part 2 class topics covered include file management, privacy settings, personalization, and more.

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