POSITIONED
FOR PROGRESS 2019 Annual Report CONTENTS About Us 4 Leadership 6 Year in Review 9 Patronage 10 Voice of the Clients 12 Legislative Affairs 14 Contact Center 16 Leadership Message 18 Financial Report 19
2 POSITIONED FOR PROGRESS
When times are volatile, it’s natural to put more energy toward what we know – trying to do things better just to maintain the status quo. Making progress or growing when times are tough could be considered unrealistic. Yet, progress is possible even when volatility abounds.
Making progress takes thoughtful planning, calculated risks and a commitment to growth. It also requires a willingness to adapt and innovate. When we’re open to change and ready to act on it, we’re positioned for opportunity that can move us forward.
Compeer Financial is focused on positioning our cooperative for progress, and we’re proud to partner with our member-owners so they can do the same for their operations. We’re optimistic about the future and committed to being ready for whatever it holds.
When positioned for it, progress is always possible.
3 MAKING PROGRESS WITH INNOVATIVE SOLUTIONS
Products and Services Compeer Financial is dedicated to helping farmers and rural America by offering a diverse product and service portfolio, including: • Agriculture Financing • Leasing • Rural Financing • Agribusiness Financing • Appraisals • Tax & Accounting • Crop Insurance • Title • Home Loans
LifeWorks Resource Program Compeer launched the LifeWorks Resource Program in 2019. This program confidentially connects clients and their families with tools and resources to help navigate challenges related to work, family, life and health. We know farming and life in rural America aren’t always easy, and factors out of one’s control can be frustrating and stressful. Our free LifeWorks Resource Program is here to help – whether it’s a quick question or a larger issue. Learn more at compeer.com/resourceprogram.
MyCompeer Client Portal In 2019, the organization developed MyCompeer, an enhanced platform that provides clients a deeper view of account information, access to personalized educational resources, and tools to more easily connect with the team at Compeer. In 2020, we will continue to enhance our tools, including adding the ability to renew certain operating loans and crop insurance policies online. Our goal is to make it even easier for our clients to do business with us.
4 Minnesota