The Effects of Higher-Order Thinking Dispositions, Job-Related Learning and Creativity on Innovation Behaviour
Total Page:16
File Type:pdf, Size:1020Kb
The Effects of Higher-Order Thinking Dispositions, Job-Related Learning and Creativity on Innovation Behaviour Mark Kong Chew Loon (BABA, MBA, DBA) Doctor of Philosophy in Management December 2015 Statement of Originality The thesis contains no material which has been accepted for the award of any other degree or diploma in any university or other tertiary institution and, to the best of my knowledge and belief, contains no material previously published or written by another person, except where due reference has been made in the text. I give consent to the final version of my thesis being made available worldwide when deposited in the University’s Digital Repository**, subject to the provisions of the Copyright Act 1968. ------------------------ Mark Loon December 2015 Acknowledgements and Dedications I would like to thank my wife Jo Bridge for all her support and understanding. In addition, I am grateful for my supervisor, Dr Gian Casimir’s help and support. He went well above the call of duty. It is his contributions that have given this study its merits, all limitations are mine alone. I would like to thank my father, Loon Weng Cheun, sisters, Thirza and Inez Loon, brother-in-law, Derrick Yeoh, and nieces Madison and Alexandra Yeoh. This dissertation is in my memory of late mother Dorothy Loon. Table of Contents Abstract ............................................................................................... xi 1.0. Chapter One – Introduction to the Research Project ............ 1 1.1 INTRODUCTION ................................................................................... 1 1.2 BACKGROUND AND CONTRIBUTION OF THE RESEARCH..................... 1 1.3. JUSTIFICATION FOR THE RESEARCH PROJECT ................................... 3 1.3.1. Theoretical Perspective ....................................................................... 3 1.3.1.1. Adam Smith’s Invisible Hand ....................................................... 4 1.3.1.2. Kondratieff Waves ........................................................................ 4 1.3.1.3. Schumpeter’s Creative Destruction .............................................. 7 1.3.1.4. Science, Research and Development ............................................ 8 1.3.1.5. Technological Advancement: Invention, Innovation and Diffusion11 1.3.1.6. Resource-Based View of the Firm .............................................. 14 1.3.1.7. Theoretical Justification of the Research ................................... 18 1.3.2. The Value of Innovativeness and Innovation Behaviour in Practice 23 1.3.2.1. Improving Performance .............................................................. 23 1.3.2.2. Enhanced Competitiveness ......................................................... 24 1.3.2.3. Managing Change: Adapting to and Shaping Change ............... 26 1.3.2.4 Human Capital and Innovation ................................................... 30 1.3.2.5 Summary ...................................................................................... 31 1.4. RESEARCH OBJECTIVES, QUESTIONS AND HYPOTHESES ................ 32 1.5. RESEARCH METHODOLOGY............................................................. 35 1.6. MAJOR FINDINGS ............................................................................. 37 1.7. LIMITATIONS AND FUTURE RESEARCH ........................................... 37 1.8. STRUCTURE OF THE DISSERTATION ................................................. 38 2.0. Chapter Two – Literature Review ......................................... 40 2.1 INNOVATION ..................................................................................... 40 2 41 2.1.1.1. Pragmatism ................................................................................. 41 2.1.1.2. Praxis and Praxeology ............................................................... 44 2.1.2. Definitions of Innovation .................................................................. 46 2.1.3. Innovation Outcomes ........................................................................ 50 2.1.3.1. Product Innovation ..................................................................... 50 2.1.3.2. Service Innovation ...................................................................... 52 2.1.3.3. Process Innovation ..................................................................... 63 2.1.3.4. Marketing Innovation ................................................................. 73 2.1.3.5. Technological Innovation ........................................................... 81 2.1.3.6. Management/ Organisational Innovation................................... 88 2.1.3.7. Business Model Innovation ......................................................... 91 2.1.4. Innovativeness: Innovation Behaviours ............................................ 99 2.2. HIGHER-ORDER THINKING DISPOSITIONS ..................................... 102 i 2.2.1. Mental Processes: Intelligence, Cognition and Thinking ................ 102 2.2.1.1. Intelligence and Cognition ........................................................ 102 2.2.1.2. Higher-Order Thinking ............................................................. 110 2.2.2. Socio-emotional Processes: Personality, Traits and Dispositions ... 114 2.2.2.1. Individual Differences and Personality .................................... 114 2.2.2.2. Traits and Dispositions ............................................................. 116 2.2.3. An Integrated View .......................................................................... 124 2.2.3.1. Good Thinking........................................................................... 126 2.2.3.2. Typical Intellectual Engagement (TIE) and the Adult Intelligence Development Theory ............................................................. 130 2.2.3.3. Subjectively Assessed Intelligence (SAI) ................................... 132 2.2.3.4. Trait Complexes ........................................................................ 134 2.2.3.5. The intelligence-as-Process, Personality, Interests, and intelligence-as-Knowledge (PPIK) model ............................. 136 2.2.3.6. Extracognition ........................................................................... 139 2.3. CRITICAL THINKING ...................................................................... 143 2.3.1. Critical Thinking Skills.................................................................... 143 2.3.1.1. Biases, Fallacies and Heuristics ............................................... 143 2.3.1.2. Definitions and Elements of Critical Thinking ......................... 150 2.3.1.3. Measures of Critical Thinking Skills ......................................... 158 2.3.2. Critical Thinking Dispositions ......................................................... 160 2.4. PROBLEM SOLVING ........................................................................ 168 2.4.1. Overview .......................................................................................... 168 2.4.1.1. Identifying the Problem ............................................................. 168 2.4.1.2. Solving the Problem .................................................................. 171 2.4.2. Problem Finding .............................................................................. 173 2.4.3. Solving the Problem ........................................................................ 175 2.4.4. Solutions Implementation ................................................................ 177 2.4.5. Concepts of Problem Solving .......................................................... 178 2.4.5.1. Resolve, Solve and Dissolve ...................................................... 178 2.4.5.2. Complex Problem Solving ......................................................... 179 2.4.5.3. Social Problem Solving ............................................................. 181 2.4.6. Operationalising Problem Solving Disposition ............................... 181 2.4.6.1. Positive Problem Solving Orientation ...................................... 182 2.4.6.2. Rational and Systematic Problem Solving ................................ 183 2.4.7. Effective Problem Solving at the Organisational Level .................. 184 2.5. METACOGNITION SELF-CONSCIOUSNESS ...................................... 187 2.5.1. Overview and Definition of Metacognition ..................................... 187 2.5.2. Antecedents of Metacognition ......................................................... 193 2.5.3. Impact of Metacognition Self-Consciousness ................................. 196 2.5.3.1. Affective States .......................................................................... 196 2.5.3.2. Critical Thinking ....................................................................... 197 2.6. SYSTEMS THINKING ....................................................................... 198 ii 2.6.1. The Concept of Systems .................................................................. 198 2.6.2. General Systems Theory ................................................................. 203 2.6.3. System Dynamics and Cybernetics ................................................. 207 2.6.4. Hard and Soft System Methodologies ............................................. 209 2.6.5. Systems Thinking Skills .................................................................. 215 2.6.6. Systems Thinking in the Workplace ............................................... 216 2.6.7. Systems Thinking Dispositions ......................................................