EBOS Group Limited Reflect Reconciliation Action Plan August 2021 – July 2022 EBOS GROUP LIMITED Reflect Reconciliation Action Plan August 2021 - July 2022 Reflect Reconciliation Action Plan August 2021 - July 2022 EBOS GROUP LIMITED

Contents

Artwork Statement 2

Our Vision for Reconciliation 5

Our Objectives 5

Gavin Wanganeen Gavin began exploring his ancestral links Message from the CEO, John Cullity 6 Gavin Wanganeen is an Australian on canvas, recreating memories and Football League (AFL) legend, acclaimed capturing the beauty of the Australian Our Business 7 contemporary Aboriginal artist, outback. Today Gavin’s astonishing natural a businessman and an advocate for talent continues to blossom, attracting Indigenous empowerment. national attention and acclaim and firmly Our Reconciliation Journey 8 establishing him as a contemporary The artist Aboriginal artist to watch. Relationships 9 Born in Mount Gambier, , About the painting Gavin is a proud descendent of the Respect 11 Mula people of the Western Desert “This painting is called Shooting Star. in South Australia. The Kokatha people Imagine you are sitting at the highest point hold the Tjukupa (lore) and have a strong of the universe, looking through the stars, Opportunities 13 connection to country, the night sky and and even through the Milky Way, to Country stories in the stars – a deep source of or home. For me, home is my mum’s Governance 14 inspiration for Gavin’s paintings. Country, my Kokatha heritage over on the West Coast of South Australia. Growing up, Gavin spent time on South Australia’s west coast where his maternal But in this instance, it’s the view down to great-grandfather, Dick Davey, was a EBOS and a recognition of all the great respected leader of the people of work that EBOS is doing in the healthcare Mission and the community at large. and animal care industries.” Davey was one of the first Indigenous – Gavin Wanganeen people to be “permitted” to purchase land, and was a talented footballer, playing for the Koonibba Football Club, today recognised as the country’s oldest surviving Aboriginal football club.

From a young age, Gavin embraced a love of colour and storytelling through art. Yet it wasn’t until his twenties, through a friendly competition with his Indigenous Port Football Club teammates to produce an artwork from their respective regions, that Gavin made the life changing decision to start painting.

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Our vision for reconciliation Our Vision is to create a society for Reconciliation Our vision for reconciliation is to create The key objectives of our RAP are to: a society that is fair, equal and just for • Build organisational awareness of that is fair, equal and all Australians, where relationships are Aboriginal and Torres Strait Islander strengthened between Aboriginal and Torres peoples, cultures, histories, knowledge, Strait Islander and non-Indigenous peoples, rights and achievements and encourage for the benefit of all Australians. just for all Australians, staff to seek out more information specific We seek to understand and embrace to their local areas reconciliation at EBOS Group and develop • Support career opportunities for Aboriginal where relationships are a greater understanding of Aboriginal and and Torres Strait Islander peoples in our Torres Strait Islander Peoples and cultures. businesses strengthened between Our Objectives • Build relationships with Aboriginal and EBOS Group’s Reflect Reconciliation Action Torres Strait Islander peoples, communities Plan seeks to demonstrate our commitment and organisations to support our to reconciliation between Aboriginal and reconciliation journey Aboriginal and Torres Strait Torres Strait Islander peoples and the • Recognise dates of significance relating to broader Australian community. Aboriginal and Torres Strait Islander peoples Islander and non-Indigenous and participate and celebrate National Aboriginal and Islander Day Observance Committee (NAIDOC) Week and National peoples, for the benefit of Reconciliation Week (NRW) to promote awareness of histories and communities • Maintain a RAP Working Group to all Australians. implement the initiatives outlined in our Reconciliation Action Plan.

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Message from the CEO, Our Business John Cullity

It is very pleasing to look back over the first year of During our first year, our overall focus has been on EBOS Group’s first Reflect Reconciliation Action Plan educating staff around cultures, histories, knowledge EBOS Group is the largest and most diversified Australasian marketer, (RAP) and see the progress that we have made since and rights of our First Nations peoples. As part of wholesaler and distributor of healthcare, medical and pharmaceutical embarking on our RAP journey. this focus, cultural awareness training commenced products. It is also a leading marketer and distributor of recognised for management in the second half of 2020 with Our first RAP was launched in July 2020, in the many participants expressing that their awareness consumer products and animal care brands. midst of the COVID-19 pandemic and as such many of Aboriginal and Torres Strait Islander peoples had of the launch activities we had planned had to be improved by attending the training. Servicing the needs of thousands of Investigating Aboriginal and Torres Strait reconfigured to virtual events. In many ways holding customers across Australia, New Zealand Islander employment is a focus area in the events in this format allowed us to connect and As we move into the second year of our Reflect RAP and more recently across Asia, EBOS our second Reflect RAP and we hope this engage with more of our people across Australia than the focus on education will continue together with Group is committed to building better number will increase next year. we may have been able to do via on site physical investigation of career opportunities for Aboriginal communities through an unwavering activities. and Torres Strait Islander peoples and the EBOS Group strives for leadership in its commitment to the provision of high- procurement of goods and services from First Nations business segments and continues to The commission of the wonderful artwork by Gavin quality healthcare and animal care suppliers. To assist us in the area of procurement we pursue a robust strategic investment plan Wanganeen provided EBOS the opportunity to show products. will partner with Supply Nation to better understand designed to strengthen its core business graphically the diverse and broad work we do for our the mutual benefits of procurement from Aboriginal Our staff of 2400+ employees across and target new opportunities that extend communities across Australia. This artwork was then and Torres Strait Islander owned businesses. Australia, positively impact the lives of the Group’s capabilities and enables it to used to acknowledge the traditional owners of the land millions of people and animals across the deliver more for its stakeholders. on which our offices and distribution centres across EBOS is proud to have commenced its reconciliation region every day through the timely delivery Australia sit, with each location receiving a print of the journey. We will continue to drive the EBOS Vision for EBOS Group is publicly listed on the New of healthcare and consumer products artwork along with an Acknowledgement of Country Reconciliation across our organisation and initiate Zealand and Australian stock exchanges. to metropolitan, regional and remote statement. This was an important first step in our RAP the many actions listed on the following pages to locations. journey – showing our acknowledgement and awareness meet the objectives we have set ourselves in making a of, and respect for, First Nations Traditional Owners of the meaningful contribution to the reconciliation process. As at May 2021, no EBOS employees who land on which we live and conduct our business. participated in the annual Engagement Together with all our people across EBOS’ Australian Survey identified as Aboriginal and/or A particularly pleasing aspect following the launch operations, I look forward to continuing to participate Torres Strait Islander people. of our RAP has been the level of engagement by our in this journey and for EBOS to make its contribution people including a desire to use the correct language to the reconciliation of our nation. when acknowledging Country and pronunciation of First Nation peoples, places and communities. Our online activities around NAIDOC week were also very well received. With the theme ‘Always Was, Always Will Be’, recognising that our First Nations peoples have occupied and cared for this continent for over John Cullity 65,000 years, EBOS developed a program that offered Chief Executive Officer – a range of options for our Australian staff to take part EBOS Group Ltd in. Our activities included interviews with prominent First Nations peoples, movie-viewing suggestions, daily profiles featuring a noteworthy Aboriginal and/ or Torres Strait Islander and a selection of resources to watch, listen and read.

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Relationships

Our Reconciliation Journey Action Deliverable Timeline Responsibility 1. Promote • Conduct a review of HR policies and procedure January 2022 Executive General positive race to identify existing anti-discrimination provisions, Manager – Human relations and future needs. Resources (EGM HR) through anti- EBOS Group recognises that it has a role to play in helping to reconcile our nation. discrimination strategies.

Our offices and distribution centres are located in all land for their area to include in Acknowledgement of 2. Promote • Communicate EBOS Group’s ‘Vision for September CEO EBOS Group Australian states and we positively value the many Country introductions at the beginning of meetings, reconciliation reconciliation’ internally annually. 2021 contributions that a culturally diverse workforce conferences, etc. Staff could benefit from regular through our brings to our business. Our national reach means that communications regarding these protocols so that sphere of • Identify other like-minded organisations that April 2022 Head of Comms we have the ability to effect change both locally and Acknowledgement of Country language becomes influence. we could approach to collaborate with on our and Corp Affairs nationally. more widely used across the business. reconciliation journey. During our first Reflect RAP, we formed a RAP • Celebrating NAIDOC Week and holding events at all Working Group (RWG) to drive governance of our RAP. businesses as well as sharing resources internally • Reference RAP in staff induction pack and review March 2022 HR Advisor and update annually. Members include: including interview with keynote speaker Marlee • CEO Symbion (RAP Champion) Silva. Given lock down restrictions in some states • Hold an official event to unveil RAP artwork by May 2022 CEO Symbion during NAIDOC Week, we are looking forward • Executive General Manager Human Resources Gavin Wanganeen and invite representatives to attending events in person in 2022. Our staff • Head of Communications and Corporate Affairs of local Aboriginal and Torres Strait Islander responded positively to the digital format of the communities to the launch. • Corporate Communications Manager internal events held across the business. • CSR and Corporate Communications Officer In our second RAP, our focus areas include: We are now in the second year of our reconciliation • Update reconciliation focused section on the September Corporate • Extending Cultural Awareness training sessions journey, and this Reflect RAP captures our learnings staff intranet at least quarterly. 2021, December Communications from the past year. • Encouraging and supporting staff to participate in 2021, March Manager and CSR external events to recognise and celebrate NRW and 2022, June 2022 and Corporate • Identifying the need for Cultural Awareness training NAIDOC Week (Quarterly) Communications and extending this training to all Executives, Officer Operations Managers and other leaders across • Improving Aboriginal and Torres Strait Islander the business. Following the training, a survey was supplier diversity. More can be achieved to build and • Identify external stakeholders that our Feb 2022 Head of Comms distributed asking if participants felt their awareness maintain positive relationships with First Nations organisation can engage with on our and Corp Affairs of First Nations peoples had improved by attending employees, stakeholders and organisations and we reconciliation journey. the program. 98% of respondents felt their awareness look forward to partnering with Supply Nation. of First Nations peoples had improved by attending • Communicate quarterly RAP updates to staff September Head of Comms the program. • Investigating Aboriginal and Torres Strait Islander via Town Halls, newsletters and the intranet. 2021, December and Corp Affairs employment opportunities. This will be a focus area 2021, March • Raising the internal understanding of Aboriginal of our second Reflect RAP, and we are committed 2022, June 2022 and Torres Strait Islander people’s cultural to facilitating growth in Aboriginal and Torres Strait (Quarterly) protocols and commencing Welcome to Country Islander employment. and Acknowledgement of Country protocols. Since communicating these protocols internally, we have These areas will provide the solid foundations to had many staff reach out via our dedicated RAP ensure our future RAPs are meaningful, mutually email address requesting the Traditional Owners of beneficial and sustainable.

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Respect

Action Deliverable Timeline Responsibility Action Deliverable Timeline Responsibility

3. Participate and • RAP Working Group and at least one senior leader May 2022 RAP Working Group 5. Create • Conduct an annual review of cultural awareness October 2021 EGM HR celebrate National to participate in an external event to recognise and (RWG) opportunities training needs within our organisation. Reconciliation celebrate NRW. for Aboriginal Week (NRW). and Torres Strait • Extend Cultural Awareness training sessions. September EGM HR • Encourage and support staff to participate in May 2022 Corporate Islander cultural 2022 external events to recognise and celebrate NRW. Communications learning and Manager development. • Provide awareness to staff about external December 2021 Corporate information sources, such as Reconciliation Communications • Host at least one internal NRW event, sharing May 2022 Head of Comms Australia’s online tool Share Our Pride. Manager and CSR resources to raise awareness and promote and Corp Affairs and Corporate reconciliation. Communications Officer 4. Establish and • Research best practice and principles that support Feb 2022 Head of Comms strengthen partnerships with Aboriginal and Torres Strait and Corp Affairs • Capture data and measure our leaders current June 2022 EGM HR mutually Islander stakeholders and organisations. level of knowledge and understanding of beneficial Aboriginal and Torres Strait Islander cultures, relationships • Identify Aboriginal and Torres Strait Islander Feb 2022 Head of Comms and histories and achievements. with Aboriginal stakeholders and organisations within our local area Corp Affairs and and Torres or sphere of influence. EGM HR • Hold one organisational guest speaker session June 2022 Corporate Strait Islander each year to bolster organisational cultural Communications • Continue relationship with MALPA Young Doctors April 2022 Corporate stakeholders and awareness. Manager program. Communications organisations. Manager 6. Explore • Research local First Nations artists in areas March 2022 Corporate • Investigate partnership opportunities, to support April 2022 CEO Symbion opportunities where new sites are built. Communications programs that improve Aboriginal and Torres Strait and Corporate to showcase Manager and CSR and Corporate Islander health outcomes. Communications First Nations Communications contemporary art Manager Officer and design. • Commission artwork from local artists for all March 2022 Corporate new sites. Communications Manager

• Display artwork in new sites along with March 2022 Corporate description of artwork and artist. Communications Manager 7. Raise internal • Include an Acknowledgement of Country at the June 2022 Head of Comms understanding commencement of Town Halls, Gem Awards, and Corp Affairs of Aboriginal and all other important internal and external and Torres Strait meetings and events. Islander people’s • Invite an Elder to provide a Welcome to Country April 2022 Head of Comms cultural protocols. at significant internal events. and Corp Affairs

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Opportunities

Action Deliverable Timeline Responsibility Action Deliverable Timeline Responsibility

7. Raise internal • Acknowledge the Traditional Land Owners of all May 2022 Corporate 10. Improve • Review our procurement processes to identify February 2022 Head of Comms understanding EBOS sites including new businesses. Communications Aboriginal and opportunities to be inclusive of Aboriginal and and Corp Affairs of Aboriginal Manager Torres Strait Torres Strait Islander businesses. and Torres Strait Islander supplier • Continue to raise awareness and understanding March 2022 Corporate Islander people’s diversity. • Utilise Supply Nation membership. December 2021 Head of Comms of the meaning and significance behind Communications cultural protocols. and Corp Affairs Acknowledgement of Country and Welcome to Manager and CSR (continued) Country protocols. and Corporate Communications • Educate relevant procurement team members December 2021 Head of Comms Officer about supplier diversity and EBOS Group’s and Corp Affairs 8. Build respect • Raise awareness and share information amongst our July 2022 Corporate membership of Supply Nation. for Aboriginal staff about the meaning of NAIDOC Week. Communications and Torres Strait Manager and CSR 11. Investigate • Build understanding of current Aboriginal and June 2022 EGM HR Islander cultures and Corporate Aboriginal Torres Strait Islander staffing via the Staff and histories Communications and Torres Engagement Survey to better understand levels by celebrating Officer Strait Islander of participation. NAIDOC Week. • Host at least one internal event to celebrate NAIDOC July 2022 Head of Comms employment Week. and Corp Affairs opportunities. • Explore partnerships with specialist June 2022 EGM HR organisations to understand how to build • Promote external NAIDOC week events. July 2022 Corporate participation levels of Aboriginal and Torres Communications Strait Islander people in our business. Manager and CSR and Corporate • Include an optional question for new staff to June 2022 EGM HR Communications self-identify as Aboriginal and/or Torres Strait Officer Islander people.

• RAP Working Group and at least one senior leader to July 2022 RWG participate in an external NAIDOC Week event.

9. Ensure dates • Recognise Aboriginal and Torres Strait Islander Jan 2022 Corporate of significance dates of significance internally placing on the Communications relating to dedicated reconciliation section on the intranet. Manager and CSR Aboriginal and and Corporate Torres Strait Communications Islander peoples Officer are recognised internally and • Promote key dates of significance externally through June 2022 Corporate promoted social media. Communications externally. Manager and CSR and Corporate Communications Officer

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Governance

Action Deliverable Timeline Responsibility

12. Provide • Engage EBOS Executive Leadership Team in the December 2021 CEO – Symbion appropriate delivery of RAP commitments. support for effective • Continue to track, measure and report on RAP May 2022 Head of Comms implementation commitments. and Corp Affairs of RAP and Corporate commitments. Communications Manager

13. Build • Complete the annual RAP Impact Measurement September Corporate accountability Questionnaire and submit to Reconciliation 2021 Communications and transparency Australia. Manager through reporting RAP achievements, challenges and learnings both internally and externally.

14. Establish and • Draft a Terms of Reference for the RWG. November 2021 Head of Comms maintain an and Corp Affairs effective RAP Working Group to • Establish Aboriginal and Torres Strait Islander February 2022 Head of Comms and drive governance representation on the RWG. Corp Affairs and of the RAP. EGM HR • Actively monitor implementation of actions, track June 2022 Head of Comms and progress and provide quarterly updates to the Corp Affairs and Executive Leadership Team. CEO Symbion

15. Continue our • Submit new RAP to Reconciliation Australia for April 2022 Corporate reconciliation review and endorsement. Communications journey by Manager gaining endorsement for EBOS Group’s next RAP.

For media enquiries please contact: EBOS Group RAP Working Group Ph: +61 3 9918 5555 E: [email protected]

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