Retailers’ Environmental Action Programme

2011 Annual Report I am delighted to see that the Forum made significant progress in the first three years of its life, by issuing a series of recommendations on how to improve environmental performance and sustainability of the sector.

Janez Potočnik European Commissioner for the Environment we are determined to reach ourgoals. million tiny changes canleadarevolution: withthehelpofourmembers andourpartners, face are increasing by theday. We canalways domore andwe canalways dobetter. Yet a mitment ofoursector to theprincipleofenvironmental sustainability. The challenges we As Presidents ofEuroCommerce andERRT we reaffirm thelong-term andunwavering com- their competitors. also economic sense.Growing consumer awareness alsogives businesses anedge over scarcity are justtwo ofthereasons why sustainability makes notonlyecological sensebut integral ofthecore part business strategy. Risingenergy prices andthethreat ofresource For alllarge players and,increasingly, for smallercompanies, sustainability hasbecome an provide consumers withtherightinformation to make more sustainablechoices. mentally friendlyproducts, improve theenvironmental footprint ofcompany activitiesand targets setover thepastyear. These measures aimto increase theavailability ofenviron- towards thecommitments madeby bothindividualcompanies andfederations andthe In thissecond annualreport, we give anoverview ofprogress madeby REAPmembers communication andhow bestto applytheseprinciplesonlabelling. and thecarbonfootprint ofstores. We alsofinaliseddiscussions onmarketing andeffective timber andmanagement, environmental life-cycle information ineveryday products Last year, theRetail Forum for Sustainability worked withstakeholders ontheissues of and production agenda. Through thiscooperation, we are determined to drive forward thesustainableconsumption driving force for thefoundation ofREAP, theRetailers’ Environmental Action Programme. lectively, by alltheplayers alongthesupplychain.This needfor coordinated actionwas the ual companies cantake measures atcompany level, globalissues mustbeaddressed col- change –from usall.Andtheretail sector iscommitted to playingYet, itspart. whileindivid- way to majorsocietalchange. The environmental challenges we now face require sucha Retail isacclaimed for itsability to respond to immediate challenges, butalsofor paving the Chairmen’s statement Foreword Chief Executive Officer Royal President, ERRT Dick Boer Board, Metro Group Senior Executive Advisor to theManagement President, EuroCommerce Dr. Rainhardt von Leoprechting 3 REAP Annual Report 2011 4 REAP Annual Report 2011 The Commission adopted on20 COMMISSIONER POTOČNIK –RETAIL FORUM ANNUAL REPORT Foreword design, substitution ofmaterials andenhanced recycling. growth basedonusingfewer resources through better products environmental agenda, butanagenda for competitiveness and should become fullysustainable in2050. Itisnotonlyan roadmap,Efficiency settingouthow Europe’s economy mation we need achange in consumer be- bring abouta resource efficiency transfor ment there is no room for complacency. To But inview thepressures ontheenviron- and logisticsmany others. mation for consumers, packaging, transport labelling, energy efficiency in stores, infor such assustainabletimber, environmental the sector. Itcovered awiderange oftopics, mental performance andsustainability of ommendations onhow to improve environ- years ofitslife, by issuing aseriesofrec- made significantprogress inthefirst three I amdelighted to seethat theRetail Forum serve ournatural resource base. They cansignificantlycontribute to pre- use anditsnegative environmental impacts. decoupling economic growth from resource onstrating thatresource efficiencyisabout ner in environmental performance by dem- Thus retailers could become thefrontrun- of Europe’s GDP, around 13%. pean economy, generating a significant part areas are certainlykey players intheEuro - Retailers whoare active inallthree ofthese the sustainability inthesethree areas. nificant benefitsifwe manage to enhance Hence there isahuge potential to reap sig- 80%. share ofenvironmental impacts,around 70- mobility are responsible for thegreatest Three sectors, namelyfood, buildingsand disastrous consequences inthelonger term. failure to meettheexisting goals could have or water are constantly increasing anda Pressures onresources like biodiversity, soil th - - September theResource www.generationawake.eu For information: further growth. a sustainable future of competitiveness and same, theonlyroute to follow istheoneto economic andenvironmental ones,are the Because, inthelongterm ourinterests, ronmental hotspots. dedicated specificeffortsfocusing onenvi- derstanding ofsustainability for example by tor willspearheadanew thinkingandun- trust thatinthenext years thewholesec- now are andI seizingtheopportunities This report shows thatretailers already influence theircustomers’ choices. supply anddemandknow besthow to they are atthecrucialpositionbetween play acrucialrole to catalyse thischange; eventually achange inlifestyles. Retailers haviour, achange inconsumer habitsand planet whenmakingpurchasing decisions. encourages citizens to thinkabouttheirimpacton the ness abouttheneedto usenatural resources wisely, and The EUcampaignonresource efficiencyraises aware- European Commissioner for Environment Janez Potočnik mission) takinginto account theinputfrom (in collaboration withtheEuropean Com- is drawn upby ERRT andEurocommerce and following every meeting,anissue paper retail sector are openfor debate eachyear Kuneva. Several topics ofinterest to the missioner for Consumer Affairs Meglena for Environment Stavros DimasandCom- ofthenCommissionerwith thesupport March 2009by ERRT andEuroCommerce, andbarriers.portunities Itwas launchedin possible solutions,aswell asexisting op- best practises, identifykey challenges and platform thataimsto exchange views and The Retail Forum isamulti-stakeholder The Retail Forum environmental Action Points (MAP). created: theRetail Forum andtheMatrixof goals, specificinstrumentsandtools were In order to facilitate andachieve those or policy-makers withintheEUinstitutions. sumer bodies,environmental organisations, stakeholders, whether being suppliers, con- for exchange anddialoguebetween relevant thermore to serve asacommon structure to consumers. The objective ofREAPisfur ucts, andproviding more visibleinformation towards promoting more sustainableprod - sector anditssupplychain,aswell aswork global environmental footprint oftheretail Plan. This initiative aimed at reducing the REAP -theRetailers’ Environmental Action launched avoluntary initiative known as pean retailers decidedto take actionand Commission afew monthsearlier, Euro- and Production publishedby theEuropean Action PlanonSustainableConsumption In March 2009, asaresponse to theEU The retail sector’s commitments for asustainable future About REAP - rum website. issue papers are publishedontheRetail Fo- forthcoming meetings.Once finalised, the be, amongstothers, thetopics covered in Packaging and waste, sustainable fish will •  •  •  •  •  •  •  the following issues: holders. To date, theForum hasaddressed tions for retailers, policy-makers and stake- anddrawingparticipants uprecommenda- Labelling footprint ofstores Measurement andreduction of carbon Life-cycle dataondailyuseproducts Timber andtimbermanagement Marketing andeffective communication Optimisation ofdistributionsystems Energy efficiencyofstores 5 REAP Annual Report 2011 6 REAP Annual Report 2011 About REAP http://www.eurocommerce.be/media/docs/REAPMAP-website.doc This listofactionsisavailable onthefollowing website: •  ries: The actions are grouped into three catego- add new initiatives atany time. additional actionsandnew members may Existing members may chooseto initiate retail companies andassociations. environmental targets madeby individual is anopen,dynamiclistofcommitments on The Matrixofenvironmental Action Points The MAP products andservices. selling lower impact,better performing What we sell: includes actions aimed at •  •  more sustainableproducts andservices. cisions inconsuming, owning andusing consumer to make better choices andde- aimed atinforming andinfluencingthe How we communicate: includesactions of operations through thesupplychain. as well aslimitingenvironmental impacts distribution centres, transport andgoods) tailers’ own distributionactivities(stores, limiting environmental impactsfrom re- How we sell:includesactionsaimedat Index . ROYAL AHOLD. REWE GROUP . METRO GROUP MERCATOR . MARK &SPENCERGROUP Leroy Merlin KINGFISHER . IKEA . EL CORTE INGLÉS. . COLRUYT GROUP GROUP . C&A . ASDA –WALMART . Companies about REAP. F APED Associations FCD EUROCOOP CCC-CEC oreword ...... 20 30 28 29 26 24 25 22 23 32 27 33 10 14 18 16 19 21 12 15 17 13 31 11 5 3 7 REAP Annual Report 2011 8 REAP Annual Report 2011 Page 28 Page 22 Page 10 Page 16 Page 29 Page 23 Page 17 Page 11 Retail Companies inditex Page 24 Page 18 Page 12 Retail Federations Page 30 Page 25 Page 19 Page 13 Page 31 Page 20 Page 26 Page 14 Page 32 Page 27 Page 21 Page 15 Page 33 9 REAP Annual Report 2011 10

REAP Annual Report 2011 COMPANIES environment http://aislespyblog.asda.com/ sustainability http://your.asda.com/ For information: further [email protected] +44 7800 623 263 Head ofCorporate Sustainability Mr. JulianWalker-Palin Contact: the endof2015. than in2005;we willreduce thisby 60%by Our transport fleetemits42%less carbon sions by 35%andin new stores by 60%. to have reduced existing store carbonemis - emits 40%less carbon.By 2015, we aim bon thanin2005andournew store model Our existing stores now emit27% less car Energy sustainably source key agricultural products. with less waste andfewer resources and and theircommunities, produce more food riculture planundertakes farmers to support ucts andsupplychain.OurSustainableAg- in allthree areas onourprod but particularly - This strategy has made bold commitments Asda’s Sustainability 2.0 Strategy 2010-15. These are thefundamentalcommitments of 3) 2) to create zero waste; 1) to use100%renewable energy; nities. Three commitments guideourpath: leagues, suppliers, customers andcommu- ensures we engage ouroperations, col- tainability. Our‘Sustainability 360’project Asda &Walmart take aholisticview ofsus- Sustainability 360 ASDA -WALMART Sustainability 360 the environment. to sellproducts thatsustainpeopleand - 2015. label products usesustainablepalmoilby project the goal to support that all their own- ofWalmart,As part we are leading aglobal uct, butwhichisatthesameprice point. 30% less emissions than thestandard prod- produced alow carbonbeef whichinvolves sible andaffordable andto thisendwe have We aimto make sustainability bothacces - by weight andby8% afurther carbon. reduced ourown-brand packaging by 27% sustainable fishby theendof2010. We have We have met our commitment to sell only Products achieving zero waste to landfill. first UKretailer to construct astore whilst waste from landfill.In2010 we were the also diverted over 95% ofourconstruction through re-use andrecycling. We have fill and 92% of all our operational waste We have diverted allfood waste from land- Waste years. massive 12%inabsolute terms inthree Our carbonfootprint hasdecreased by a AUCHAN Annual Report 2011 COMPANIES 2011 REAP Annual Report

Reducing its environmental footprint and 11 encouraging sustainable consumption

The Auchan Group commits itself, in every its self-discount range of products, most of country where it is present, to reduce its them with reduced packaging or sold loose. environmental footprint and encourages Sales of bulk and loose products were also sustainable consumption through offer- expanded to include organic products in a Contact: ing consumers practical solutions and move to combine lower prices with sustain- Mrs. Anne-Virginie Dissard, better information. able development. [email protected]

For further information: As an example of this policy, Auchan Concerning waste recycling, since 2008, 45 www.groupe-auchan.com/ has developed in 2008 a specific marker stores have adopted an innovative method: developpement_durable.html system consisting of a series of sustainable the methanization of fermentable waste. development pictograms. This marking Organic waste products that cannot be giv- highlights ecological products according en to charitable organisations are degraded to 6 themes: saving water, saving energy, thanks to a 100% biological process. The reducing packaging materials, better pre- biogas derived is used as fuel by a motor serving nature, responsible discounting and producing electricity and as 100% natural produced locally. Very practical information fertilizer (digested sludge). 4,500 tonnes of enables the customers to understand the waste were converted to methane in 2010 advantage for the environment and the sav- and Auchan wishes to reach 7,000 tonnes ings they make in buying these products. in 2011.

Auchan also acts in favour of packaging At a global level, Auchan France has com- materials reduction. In 2010, the company mitted itself to recycle 80% of the waste saved 1,510 tonnes of packaging materials, produced by its stores by the end of 2011. altogether a total of 9,200 tonnes since 2004. The chain also continues to enrich 12 REAP Annual Report 2011 COMPANIES corporate/company/ www.c-and-a.com/uk/en/ For information: further [email protected] +32 2257 6515 +49 2119872 3265 Development atC&A Head ofSustainableBusiness Mr. PhilipChamberlain Contact: it possible to identify suitable agricultural has beenfounded. This cooperation makes dation the joint venture “Cotton Connect” change andinvolvement oftheShellFoun- On aninitiative ofC&A,withTextile Ex tiles madefrom organic cotton. as oneoftheworld’s leadingretailer for tex program. Today already, C&Aisrecognized years ago C&Alaunchedanorganic cotton farmers andtheirfamilies. This iswhy five on the environment and on the health of of cotton cultivation have apositive effect any gene-modified seeds.Organic methods tilizers andtoxic pesticides,alsonotusing and require large fer amountsofartificial as water, whichhave limited availability, able quantities of natural resources, such of cultivating cotton consume consider the world. However, conventional methods most commonly grown non-food plantin people andtheenvironment. Cotton isthe sustainability strategy for the protection of certified organic cotton isakey ofour part C&A’s commitment to thecultivation of Organic cotton atC&A–agood feeling C&A - - - - our quality-conscious customers. organic cotton products to theattention of is C&A’s contribution to bringingcertified a higheraverage ofproduction costs. This those madeofconventional cotton despite products are offered at the same price as ers was andisthatC&A’s organic cotton selling propositionportant for ourcustom- already made from organic cotton. An im- 10% ofC&A’s entire cotton collection is proximately 34million,meaningthatover cotton, in2011 thefigure willalready beap- ofclothingmadefromlion articles organic in 2008C&Asoldarespectablemil- 15,3 program is growing all the time. Whereas ditional assistance asnecessary. Andthe concerns, train farmers andprovide ad- CARREFOUR GROUP Annual Report 2011 COMPANIES 2011 REAP Annual Report Reinventing Carrefour for a sustainable retail 13

Contact: Carrefour Group press relations +33 1 58 47 89 99 [email protected]

For further information : www.carrefour.com/cdc/ responsible-commerce/ sustainability-report/

Promoting sustainable products which to 2004). As part of this drive, in 2010, Car- everyone can afford refour set itself another objective: reducing

Carrefour offers more than 5,300 organic the CO2 emissions generated by stores in farming products in its hypermarkets in its four main European countries by 40% France (1st seller), with nearly 1,000 of them by 2020 (compared to 2009). So far, the bearing the Carrefour Bio brand. Group’s projects and initiatives have result- Carrefour’s ECOplanet range has nearly 180 ed in electricity savings of 18,2% compared food and non-food products, all of which to 2004. have been designed to minimize impacts on the environment. We also sell full ranges of Reducing and recycling waste FSC-certified and MSC-labeled products. All Carrefour has made waste reduction and these products are evidence of Carrefour’s the optimization of recycling part of its key commitment to protecting biodiversity. In environmental objectives. As an illustration, 2010, Carrefour went even further, setting it- following the Group’s decision to completely self a highly ambitious target: ‘zero deforest- stop giving out free disposable plastic bags ation’ by 2020 and defined a strong sourcing by 2012, a number of initiatives were imple- policy accordingly. mented in 2010 within Europe-based stores. Carrefour has also been raising its custom- Contributing to fighting climate change ers’ awareness of the importance of sorting Carrefour is well aware of the issues associ- and recycling by putting pictograms and ated with CO2 emissions and is stepping up waste sorting advice on the packaging of its efforts to fight climate change. Indeed, its own-brand products. In 2010 more than the Group is committed to improving its en- 600 Carrefour Bio and Carrefour ECOplanet ergy efficiency by 30% by 2020 (compared items in Europe featured this label. 14

REAP Annual Report 2011 COMPANIES static/greenLine_e.shtml www.colruytgroup.com/colruytgroup/ For information: further [email protected] +32 23601040 Advisor Public Affairs Mrs. Mieke Vercaeren Contact: with regard to installation. For example, the which satisfies the insulationlevel K15norm 2010, is thefirst low-energy store in Belgium, Bio-Planet Leuven, whichopenedinOctober In the framework of sustainable construction, constructing grid. aninternal smart goal to match supplyanddemandinview of ergy reduction planby 2015. Itisourultimate order to realise anambitious,yet realistic, en- tor theirlocalconsumption andto adjustitin businesses and distribution centres to moni- the mainenergy flows. Itenablesallourlocal we are ableto make anaccurate inventory of to anin-housedeveloped measuringsystem, in thearea ofenergy consumption. Thanks lowest costs and maximum efficiency, also At Colruyt group, we naturally strive for the Rational energyuse of 15months,withinthebudget. farm was builtwithinarecord-breaking time can provide energy to 175,000 families. The a capacity of 165 megawatts, the 55 turbines Belgium’s largest green electricity farm. With was attheendof2010 anditisnow started Furthermore, the offshore wind farm Belwind with atotal capacity ofover 8megawatts. today four turbinesare operational onland We builtourfirst windturbinein1999 already; sume peryear. electricity from renewable sources aswe con- By theendof2011, we willgenerate asmuch ral resources such as wind, sun and waste. energy whichwe generate mainlyfrom natu- At Colruyt group, we exclusively usegreen 100% green power in2012 craftsmanship inretail. sustainable addedvalue through value-driven tives are proof ofourcommitment to create impact ontheecosystem. The following initia- the socialcontext andithasaconsiderable stand alone.Itisinconstant interaction with added value. After all,acompany doesnot Colruyt group aimsto create sustainable Colruyt Group: Sustainable Retail Development C olruyt group them upinaColruyt store within4days. more than 3,500 products on line and pick not have aBio-Planet store nearby, canorder and ecological products. Customers whodo friendly solutionwithover 7,300 biological manner and opts for themost environment- other. Bio-Planet operates inasustainable business practices ofColruyt group asno Finally, Bio-Planetembodiesthesustainable customers. importantly, itisalotmore practical for our sions andhelpsto limitcongestion. Andmost of truckjourneys. This reduces CO able to reduce waste andto limitthenumber brands. Thanks to smallerpackages, we are tergents both for our brands and all national ples here are ourchoice for concentrated de- a widerange ofalternatives. Concrete exam- customer canmake aconscious choice from We alsowishto offer alternatives sothatthe one ofourprivate labels. to theoriginofFerme eggs, Charbert efforts towards ourcustomers withregard select, andourmeticulouscommunication our new non-food private label,namedEco- ronmental projects inourvitality brochures, amples are thethematicattention for envi- motives underlying our choices. Perfect ex able business practices and to explain the take asacompany inthefieldofsustain- to inform thecustomer aboutthesteps we and consumption. Inthelatter, ourrole is retail chainsuchassustainablepurchasing Sustainability isembeddedinalllinks ofthe Sustainable consumption used for otherstores inthefuture. order to detect whichtechniques canalsobe sumption ofthisstore iscloselymonitored, in is generated by solarpanels.The energy con- the roof and90%oftherequired electricity recovery, sunlightisletinthrough skylights in equipped withaventilation system withheat wooden frame constructionand isairtight 2 emis- - Delhaize Group Annual Report 2011 COMPANIES 2011 REAP Annual Report Delhaize Group: solid progress on journey to 15 sustainability

Sustainable product sales increase Operating more sustainably

• Organic • CO2 emissions - Organic products represent 1.8% of - Group goal: reduce carbon equiva- Contact: total Group food sales lent emissions by 20% per sales m2, Mr. Ben Davies - Organic food sales: + 17% at Del- by 2020. Corporate Responsibility Manager Delhaize Group haize Belgium, +294% at Alfa Beta In 2010 achieved a 1.4% reduction [email protected] (Greece) from 2009 - Delhaize Belgium’s target: 30% re- for further information: • Fair Trade duction by 2020. In 2010 reduced http://www.delhaizegroup.com/ - 39 new fair-trade products added, electricity consumption by 8.7% en/CorporateResponsibility.aspx comprising 200 fair-trade products sold across the Group • Renewable energy - Energy generated by on-site solar • Eco Products panels, +62.7% from 2009, largely - Delhaize Belgium’s Eco private brand driven by Delhaize Belgium’s solar range: 25 products (+ 40% sales in power expansion 2010) - Alfa Beta launched AB Terra Leaf: • Green buildings range of eco-friendly or FSC compli- - Remodeling existing stores, building ant household goods new stores - Opened ’s 1st green store • Sustainable seafood - Delhaize Belgium: developed sourc- Engaging customers ing policy for sustainable fish with • Health communication WWF. - Alfa Beta’s 4-year healthy eating Goal: 100% seafood sustainably cam­paign (Mediterranean diet) sourced by end 2012 ranked 1st in consumer perception - Group offered 79 Marine Steward- (Awareness and Social Behavior In- ship Council certified products in its dex) stores (44% in Europe) - Delhaize Belgium’s Healthy Heroes campaign engaged kids, promoted • Local products healthy eating habits - designed with - Mega Image ( ) launched nutritionists, support from the Bel- range of locally sourced private gian Olympic Committee brand: Gusturi Romanesti - Alfa Beta sales of Close to Greek Na- ture range: + 19% - Delhaize Belgium collaborated with Milcobel (local milk producer coop- erative) to support sustainable milk production 16

REAP Annual Report 2011 COMPANIES www.elcorteinglescorporativo.es For information: further [email protected] +34 914068568 Mr. Francisco Nuñez Contact : El C paigns urging customers to useplasticbags cific training for salesstaff, awareness cam- initiatives were carriedout,suchasspe- To reduce theuseofplasticbags,various Corte Inglés. fect ofreducing thecarbonfootprint ofEl energy consumption, have ef animportant The various measures taken for reducing for sanitaryuse,andto heatspaces. stores to generate electricity and hotwater panels have beeninstalled,enablingthe cess. Also, bothsolarPVandthermal every step ofthebuildingconstruction pro- with duerespect for theenvironment at In recent years ourstores have beenbuilt resources and to contribute to theprotection ofnatural meeting itsenvironmental commitments El Corte Ingléscontinued to work towards orte Inglés - to fishing. antee continuity ofall theindustriesrelated serve thelife ofmarinespeciesandguar fish products. This initiative seeks to pre- sible andsustainablepurchasing policy for the documentsettingoutnew respon- Social Responsibility Committee approved In December 2010 the Group’s Corporate cor supermarkets. Corte Inglés,Hipercor, Supercor andOpen- plastic bagsusedfor foodstuffs, i.e. intheEl 2011 when customers were charged for The laststep inthisprocess was taken in models ofconvenient, re-usable bags. responsibly, andtheintroduction ofvarious - IKEA Annual Report 2011 COMPANIES 2011 REAP Annual Report

The IKEA vision is to create a better everyday 17 life for the many people

Highlights during Financial Year 2010 water consumption and chemical pesticide (FY10): use, while the use of chemical fertilisers has been cut by 30 percent. The share of more Introducing the sustainability product sustainable cotton in the IKEA range more score card than doubled compared to 2009 to 13,4 Contact: This new internal tool for more sustain- percent of our total cotton use. The over-all Mr. Elias Wästberg, IKEA EU able product development and purchasing goal for IKEA is to reach 100 percent more Affairs, +32 2 715 49 68, will help classify the IKEA home furnishing sustainable cotton in the textile range by [email protected] range. It will steer us to select the best pos- the end of 2015. sible alternatives within 11 criteria that have For further information: an impact on the product’s sustainability www.IKEA.com profile throughout its life-cycle. Continued ikea investments in renewable energy The implementation of the FY09 decision Doubled share of more sustainable cotton to install solar panels on roughly 150 stores in IKEA textiles and distribution centres is progressing well. More than 80,000 farmers in India and Pa- In FY10 the number of buildings with solar kistan are now using more sustainable farm- panel systems nearly doubled, from 9 to 17, ing practices. On average, the participating and we expect the number to increase to farmers in all our projects have halved their around 40 buildings by the end of FY11.

Substantial increase of certified wood in ikea products Our forestry requirements demand the le- gality and traceability of the timber used in our products, which means that the IKEA standard is applied throughout the supply chain. In addition to the IKEA forestry re- quirements, the share of FSC certified solid wood increased substantially in FY10, to 23,6 percent from 16,2 percent in 2009. 18

REAP Annual Report 2011 COMPANIES inditex www.inditex.com Sustainability AnnualReport at: For information seeour further [email protected] +34 981185400 Director Environmental Department Mr. Antonio Álvarez Sánchez Contact: consumption offossil fuels.OurLogiCO training programs for drivers to reduce the nology, reduction ofpackaging useand tech- hicles equippedwithstate oftheart In logistics: Route optimisation, use of ve- saving energy to reduce CO ing thelatest technology inmanagingand environmentally friendlyshops,incorporat For new stores: Buildingsustainableand The mainlinesofwork are: by 20%by 2020 reducing ourgreenhouse gas (GHG) emissions 2010 inorder to achieve ouroverall goal of increase therequirements ofPEMA2007- 2011-2015” aimsto extend, consolidate and The new strategic plan“Sustainable Inditex indtex and reduce by 30%theirCO optimise their environmental management built before 2005,upgrading equipmentto For existing stores: Redesign thestores 20% compared to 2005. is beingappliedto shoeproduction. measure their carbonfootprint. Currently it to analyse thelife cycle ofourproducts and iary materials. Oursoftware tools allow us ing new products andchoosingnew auxil- more sustainablealternatives whendesign- In theproduct: Promoting theevaluation of sonal life. improve employees professional andper ness andtraining programs withtheaimto With employees: Environmental aware - tation by improving route design. emissions associated to product transpor software tool allows usto reduce ourCO 2 2 emissions by emissions. - - - 2 2 pact’s CEO Water Mandate. chain. We have signedtheUNGlobalCom- use anddischarges across theentire supply working plansto properly manage water The water strategy: We are developing activity ofInditex Group. and offsetting CO sustainable manner, protecting ecosystems conservation by managingbiodiversity ina With theenvironment andnature: Nature 2 emissions causedby the Kaufland Annual Report 2011 COMPANIES 2011 REAP Annual Report Commitment to animal welfare and 19 environmental protection

role to play. In this matter, Kaufland con- tributes to “Lightcycle”, a campaign initi- ated by the leading light bulb manufactur- ers, aiming to raise consumers’ awareness in the proper handling of energy-saving lamps. Therefore, in the summer of 2011, all Kaufland stores in Germany were provided with collection boxes for old LED lights and energy-saving lamps. This allows custom- Contact: ers to conveniently return their used lights Mr. Hergen Blase to a Kaufland store close by. With the vol- Head of Sustainability Department untary withdrawal of energy-saving lamps, [email protected] Kaufland ensures that valuable raw mate- rials are recycled and any possible pollut- For further information: ants contained in the bulbs are properly www.kaufland.de/ disposed. verantwortung

Cage-free rabbit farming project Within its efforts to design the range as sus- tainable as possible, the company is active- Ecological responsibility is an integral part ly involved in a number of animal welfare is- of Kaufland’s corporate policy. This respon- sues, such as the more species-appropriate sibility includes the careful use of resources rabbit farming. Already in 2009, Kaufland and the responsible design of the range. initiated a pilot project to advance rabbits from cage-free farming as an alternative Collection boxes for energy-saving light to battery caging, which is still a common bulbs farming method. With the beginning of Kaufland offers its customers a compre- 2011, Kaufland completely stopped selling hensive range of LED lights and energy- rabbit meat from conventional cage farm- saving lamps, which contribute to environ- ing and since then has only been selling mentally-friendly lighting. Alongside the produce from cage-free farming. By switch- use of energy-saving lamps, their environ- ing to rabbit meat from cage-free farming, mentally-sound disposal has an important Kaufland is making an active contribution to animal welfare. 20

REAP Annual Report 2011 COMPANIES www.kingfisher.com/cr For information/ further fisher.com Caroline.mccarthy-stout@king- +44 207 1111 644 Government Affairs Manager Mrs. Caroline McCarthy-Stout Contact: Kingfisher the mostdifference: innovation, timber, en- priorities where we believe we canmake We have identifiedfour key sustainability pects ofourown operations. ond isto embedsustainability into allas- and affordable for our customers, the sec- The first isto make sustainablelivingeasy call porate responsibility strategy, whichwe sustainable atlower cost. Kingfisher’s cor to helpconsumers make theirhomesmore retailer, is in a unique position Kingfisher As Europe’s leadinghomeimprovement homes Helping peoplecreate sustainable, affordable Future Homes,hastwo principalaims. - We achieved a25%reduction inCO How we sell – aheadofourtarget of75%. ests orrecycled sources increased to 81% which came from proven well-managed for The volume oftimbersoldinourstores ceeding ourtarget ofa4%increase. the total value of eco product sales – ex the Group. We achieved a 9% increase in – accounting for 10,5% ofretail salesacross 16,500 independentlyverified eco products Our businesses stocked acombined total of What we sell ments during2010: Our progress against key REAPcommit wards ourlonger-term goals. us astrong platform from whichto work to- we have madesignificantprogress, giving ergy and communities. Duringthepastyear •  •  sustainable homes.For example: customers to create energy-efficient, more advice andservices to make iteasierfor We are working to provide eco information, How we communicate 20% reduction. currently exceeding our2011/12 target ofa per £ million retail sales since 2006/07 – alent emissions from energy andtransport gy-saving centres’ atanumberofstores. ‘ener and shops’ ‘eco trialling is UK B&Q over 10millionleaflets. Éco Logiques (Eco Days) –distributing store promotional campaign–Les Jours in- one-month a ran France 2 equiv - - - - - Leroy Merlin Annual Report 2011 COMPANIES 2011 REAP Annual Report Leroy Merlin continues to promote 21 sustainable development in its company

Leroy Merlin Spain is working on initiatives which focus on the environment. We are encouraging employees to contribute to consolidate our commitment to sustainable development in key areas of retail. Contact: As part of a ‘Participative Strategy Defini- Mr. Rodrigo de Salas tion’ programme known as ‘VISION’, the Corporate Communications company has invited its 8000 employees Director +34 91 749 60 00 to actively share their vision in the con- [email protected] struction of its sustainable development Leroy Merlin Spain is committed to mak- policy. As a result, thousands of sugges- ing ‘sustainable development’ products and tions and proposals from employees have solutions accessible and affordable for as been received. This exchange with employ- many customers as possible. ees plays a key role in the evolution of a sustainable development policy construct- Environmental impact ed around the following topics: The company is working on other environ- mental initiatives aimed at reducing the Products environmental impact of its own activity. Leroy Merlin Spain continues to invest in For example, Leroy Merlin Spain promotes its portfolio of environmentally sustainable the use of resource efficient solutions in the products, marketed under the ‘Ecopciones’ construction of its own facilities, referred to label. The number of these products has as ‘Green Stores’, as well as improvements reached 5000 in 2011, 1000 more than in in logistics, packaging and recycling. the previous year. The ‘Ecopciones’ label gives consumers access to products requir- Focus on people ing lower levels of water and energy, ena- A focus on people is at the heart of Leroy bling them to build more ecological homes Merlin Spain’s business model. The com- and gardens, use renewable energies and pany uses a ‘participative management contribute to the preservation of forestry. model’, based on human values, which fosters initiative and autonomy amongst employees. This model encourages the use of technology in the work environment through a focus on internal communica- tions which set the individual at the heart of the process.

The company will also continue its commit- ment to social programmes related to tech- nical education and support for local social initiatives. 22

REAP Annual Report 2011 COMPANIES www.lidl-info.com/utz For information: further [email protected] +49713294295265 Head ofSociety andEnvironment Mr. Florian Schütze Contact: LIDL LIDL promotes sustainable cocoa cultivation brand since 2006.Aswell asourlong- chocolate nationwide underourFAIRGLOBE Lidl hasbeensellingFairtrade certified the Ivory Coast. using cocoa from certified plantationsin Certified™’ logo. Alloftheseare produced nationally recognised ‘Rainforest Alliance cocoa64% andproducts carrying theinter include BELLAROM Dark Chocolate with Lidl hasextended itschocolate range to at thesamelow price. late withtheUTZ CERTIFIED logo instore Customers willfindourFINCARRÉ choco- sufficient UTZ CERTIFIED cocoa available. place gradually as,atpresent, there isnot cultivated plantations. This change will take used intheseproducts from sustainably By 2020, we aimto source 100%ofcocoa the cocoa hasbeensustainablycultivated. carry theUTZ CERTIFIED logo to show that and MilkChocolate withHazelnuts, will including Dark Chocolate, MilkChocolate selling own brand FIN CARRÉ chocolate, From the26th September 2011 Lidl’s best chocolate! this instance we’re turningourattention to improve socialandecological conditions. In row’ suggests, we are continually strivingto As ourmotto ‘Ontheway to abetter tomor trade chocolate instore ance Certified™’ logo. Five years ofFair newly labelledwiththe‘Rainforest Alli- Ivory Coast. BELLAROM Dark Chocolate struction ofanagricultural schoolinthe Additionally, Lidlisfinancingthecon- certified andsustainably cultivated. By 2020 100% of Lidl’s cocoa will be now carriestheUTZ CERTIFIED logo. Lidl’s best sellingchocolate FINCARRÉ - - - lationships withincooperatives. product quality aswell asstrengthening re- tainable cocoa cultivation helpto improve certifications aswell asonmethods for sus- programmes on the development of various its development-policy objectives. Training theGermangovernmentports inachieving with worldwide operations, theGIZ sup- enterprise for sustainabledevelopment cultivation. Asaninternational cooperation cocoa farmers to betrained insustainable cultural schoolintheIvory Coast, enabling is alsofinancingtheconstruction ofanagri- Internationale Zusammenarbeit (GIZ), Lidl Together für withtheDeutscheGesellschaft provement incocoa cultivation. liance, UTZ CERTIFIED andGIZ)for real im- recognised organisations (theRainforest Al- also working alongsideotherinternationally standing partnershipwithFairtrade, we are Mark & Spencer Group Annual Report 2011 COMPANIES 2011 REAP Annual Report This year has seen good progress for our 23 Plan A sustainability programme

We’ve started to address the 80 new com- by over 20%. Together these actions have mitments launched in 2010 and have al- helped to reduce our greenhouse gas emis- ready achieved 95 out of the total of 180 sions by 25% per sq ft. commitments. Net benefits from Plan A Our first ‘Sustainable Learning Store’ was have increased to over £70m this year. opened in Sheffield earlier this year. All waste was recycled during construction Contact: What we sell and it is the first UK retail store with 100% Mr. Rowland Hill We’ve continued to improve the sustain- LED lighting. It is also the first store in the Sustainable Development Manager ability of important raw materials with world with FSC certified ‘build and fit out’ + 44 208 718 6885 76% of wood and 90% of wild fish being and has a ‘green’ roof and living wall to sup- Rowland.Hill@marks-and- classified as sustainable. We trialled new port local biodiversity. spencer.com sustainability standards for food suppli- ers, farmers and clothing manufacturers to Communication For further information: measure and improve environmental per- The M&S and Oxfam Clothes Exchange en- http://corporate. marksandspencer.com/ formance. We’ve also launched ranges of couraged half a million customers to donate howwedobusiness carbon neutral chocolate and lingerie. over 3 million unwanted garments in return for a discount voucher, helping to raise M&S Energy provides gas and electricity at £3,3m for its development work. competitive prices and rewards customers who reduce their consumption. In 2010 we launched a home insulation and solar en- ergy service.

Since 2007 we’ve also succeeded in reduc- ing packaging by 26% and the number of single use food carrier bags by 80%.

How we sell Since 2007 energy efficiency in our stores We were the world’s largest retailer of Fair- has improved by 23% and carbon emis- trade cotton clothing and launched Forever sions from refrigeration and air condition- Fish, a new campaign to help customers and ing reduced by over 30%. The fuel efficien- their children learn more about fish, clean cy of our delivery fleet has also improved British beaches and protect marine life. 24

REAP Annual Report 2011 COMPANIES html/noticias.html www.mercadona.es/corp/ing- For information: further [email protected] Mrs. Margarita Muñoz Calvente Contact: pollution, CO ensures reduction animportant insound available inthetimesofleasttraffic. This est way possible usingthelargest trucks ering thegoods inthequickest andquiet loading strategy, which consists ofdeliv delivered using the SilentNighttime Un- Also by 2010, 407 stores have theirgoods will continue untilcompletion. our stores have theseunits,andthework and refurbished stores. Currently, 70% of installing heat-exchange unitsinallnew Mercadona hascontinued itsstrategy of How we sell already have. aging customers to re-use thebagsthey re-usable bagsfor sale,aswell asencour ployees, andby having of anassortment tive campaign among customers and em- This was accomplished thanks to aforma- The actual reduction achieved was 90%. tic bags by 70% in stores inCatalonia. reducing consumption ofsingle-useplas- In 2010 Mercadona achieved its goal of FSC. from sustainableforests ascertifiedby the tons ofHacendado milkandjuices come as well asthecardboard ofTetra Brikcar All cellulose products soldinMercadona, What we sell gestion. MERCADONA 2 emissions and traffic con- - - - - cadona’s website, www.mercadona.es relevance. This dossier isavailable atMer Mercadona’s actionswithenvironmental on communicating to thegeneral public has publishedadossier specificallyfocused ronment intheAnnualReport, Mercadona fromApart asectiondedicated to theenvi- Communication dona’s own brand packaging. years a4,5%reduction inweight ofMerca- ures combined have yieldedinthelasttwo als to optimisingstacking.Allthesemeas- measures thatrange from reducing materi- mise packaging by implementingseveral There’s acontinuing effortaswell to opti- - Mercator Annual Report 2011 COMPANIES 2011 REAP Annual Report REAP Annual Report 2010 25

Commitment to sustainable development and growers as Mercator’s effort to sup- Corporate social responsibility and sustain- port sustainable smallholder agriculture. able development are two pillars of Merca- • Communication solutions that make the tor’s corporate culture, integrated into the customer’s choice easier and which raise Contact: Group’s strategies, culture, and values. In the awareness of the importance of sus- Mr. Srecko Bukovec 2010, the Sustainable Development Coun- tainable conduct were developed. Project Director cil was launched to coordinate and monitor +386 1 560 90 69 [email protected] the key activities within Mercator. Environmental management system In order to even further advance our suc- For further information: Key activities of sustainable develop- cess in reducing the effects of our activi- www-en.mercator.si ment ties on the environment and preserving the • The amount of municipal waste was cut natural environment, we are constantly im- by 20% compared to 2009 by actively proving and upgrading our environmental sorting waste and reducing the volume of management system in compliance with waste bins for municipal disposal. the ISO 14001 standard. Regular inter- • Transport distance travelled was reduced nal and independent third-party by 5.7% compared to 2009, resulting in audits indicate that the environ-

‘savings’ of 956,000 km, or 715 t of CO2 mental management system is emissions. appropriately maintained, that • The specific use of electric power was re- environmental risks are well man- duced by 4% and employee education on aged, and that we adapt to new the efficient use of energy is a constant requirements of the customers, the task. market, environmental legislation, • Compared to the reference year 2008 and scientific and technological the use of separation bags at check-out progress. counters was cut by 21%, and carrying The Code of Responsible Energy bags by 22%. and Environment Management was • Mercator’s assortment in Slovenia includ- defined and has thus motivated our ed, in addition to offering other diverse lo- employees to adopt a desirable ap- cal products over 300 products supplied proach to energy, material, and waste directly by 132 local small-scale farmers management in their workplaces. 26

REAP Annual Report 2011 COMPANIES sustainability www.metrogroup.de/ For information: further [email protected] +49 (211)969 9094 Head ofSustainability Radowitz Mrs. Nina-Alexandra von contact: and Indiawere trained. ees offood businesses inChina,Vietnam about 20,000 farmers and6,000 employ advanced successfully. By theendof2010, plete traceability offood products, was Metro Cash&Carry, whichaimsfor com- hygiene issues. The “StarFarm” project of Carry and Real inRussia in food safety and local own brand suppliers ofMetro Cash& ganisation the company to started train 120 United NationsIndustrialDevelopment Or and emerging markets. Together withthe tend itssuppliertrainings indeveloping In 2010 METRO GROUP continued to ex Greening retailers’ supplychain again achieved successes inallareas. for many years. In2010, thecompany once a good work environment atourcompanies standards alongtheentire value chain,and vironmental andclimate protection, social METRO GROUP has been committed to en- METRO GROUP Progress Report METRO GROUP - - - lating theCO one ofthefirst companies capableofcalcu - GROUP, METRO GROUP Logistics (MGL), service andcompetence centre ofMETRO tics intheGerman-speakingregion. by 2%,to 408kWhperm ther reduce itsspecificenergy consumption In 2010 METRO GROUP managed to fur Increase energyefficiency labelled). variety ofcomplying fishproducts (notyet aquacultures andisalready offering a large standard for fishproducts from sustainable ‘Aquaculture Stewardship Council (ASC)’ ly involved inthedevelopment ofthenew ship Council. METRO GROUP isalsoactive- ucts carried the seal of the Marine Steward - fisheries. In2010, 108own-brand fishprod- share ofproducts from certifiedsustainable METRO GROUP continually expands its Improve products eco-design measure CO In 2010, new calculationsoftware usedto distribution system andlogistics Optimisation andgreen innovation of systems. CHP turbines) andbuildingmanagement ments ininnovative technologies (on-site our employees aswell as additionalinvest ness aboutenergy-saving behaviour among in thisprocess includeasharpenedaware- and itselectricity usage by 4%.Key factors 2 emissions madethelogistical 2 emissions ofitstrucklogis- 2 ofsellingspace, - - REWE GROUP Annual Report 2011 COMPANIES 2011 REAP Annual Report PRO PLANET 27

REWE Group sustainability strategy The REWE Group recognises its considera- ble commitment to the environment, socie- ty and its employees. In order to implement Contact: the strategy in specific projects, the sus- REWE Group Corporate tainability strategy group established four Communications [email protected] pillars of sustainability: ‘Green Products’, +49 221 149 10 50 ‘Energy, Climate and the Environment’, ‘Employees’ and ‘Social Involvement’. The For further information: REWE Group focuses on improving its www.rewe-group.com/en/ products but also executes projects in all sustainability other pillars. www.proplanet-label.com

PRO PLANET - strategy The REWE Group uses the PRO PLANET label to characterise conventionally manu- factured products which have considerably less impact on the environment and society in the process of manufacturing, process- ing or utilisation. The aim lies in supporting sustainable consumption in the mass mar- ket and in offering products with sustain- ity assessment, before the measures are able added value at a good price. implemented. Suitable indicators and con- trol variables will be used for monitoring PRO PLANET - process the success achieved. In the end, following Before a product can be awarded the PRO consultation with the independent adviso- PLANET label, it has to pass a five-stage ry board and the project partner, the PRO standardised process. This process is de- PLANET label is awarded by an internal veloped in cooperation with several stake- panel of the REWE Group. holders and validated by TÜV Rheinland. At first, a “Hot Spot-analysis” will be con- All sales lines of the REWE Group can label ducted by an independent institute. The their private label products. Currently there aim is to identify ecological or social Hot are around 200 products labelled. In the Spots and eliminate or reduce their impact. coming years, the REWE Group is aiming to For the Hot Spot solutions, possible actions enlarge the number of labelled products to are developed. The next step is a feasibil- reach more customers. 28

REAP Annual Report 2011 COMPANIES http://www.crreport2010.ahold.com For information: further [email protected] + 3175 659 9111 Ahold Europe Program Manager Climate Action Mr. Versteegh Martijn Contact: •  How we operate •  •  Climate action •  •  •  •  Sustainable trade Objectives andtargets suppliers to dothesame operations andencouraging customers and we are minimizingtheimpactofourown On sustainable trade andclimate action, R frigerators in250stores (10km)andcov Energy Heijnfitted doors use:Albert onre- gramme inplace by theendof2011. comprehensive waste-management pro- Ensure thateachoperating company hasa area by 20%inouroperations by 2015. in itsstores by 10%by theendof2010. its target to reduce thetotal energy used ered freezer islesinallstores. ICA reached Reduce CO chains by 2015. of own-brand suppliers and their supply Map the environmental footprint of 50% compliance by 2012. in high-riskcountries are audited onsocial Ensure that100%ofown-brand suppliers 2015. standards for sustainableproduction by ance withaccepted industrycertification ties for own-brand products inaccord - Source 100%ofthesixcriticalcommodi- (GFSI) certifiedby 2012. pliers are GlobalFood Safety Initiative Ensure that 80%of own-brand food sup- o y al Ahold 2 persquare metre ofsales -

campaigns onsustainableproducts. close to their sell-by date. We also promote nies aimto markdown products whichare To reduce food waste, alloperating compa- through messaging onthebagsthemselves. We encourage customers to re-use bags How we communicate withourcustomers groups intheSustainability Consortium. active memberoftwo ofthethree working - orfair-trade certified.Finally, Aholdisan Ahold’s own-brand coffee inEurope isUTZ five sustainablecategories (fair-trade etc.). honest) brand Heijncomprises inAlbert The sustainable‘AH puur&eerlijk’(pure and The products we sell •  • Transport: Heijn’s Albert entire delivery to create green energy. food waste isprocessed viafermentation daily. IntheNetherlands,unavoidable ists monitors thesalesoffresh products the supplyside,ateam ofwaste special- Food waste: To cutdown food waste on most-silent ‘whisper’trucks. In addition,thefleetwas converted to al- and more efficientEuro 5orEEVengines. fleet hasbeenconverted to thecleaner tesco Annual Report 2011 COMPANIES 2011 REAP Annual Report A zero carbon business by 2050 29

Our Business: Reduce our own carbon emissions to zero by 2050 This year we continued to decouple busi- ness growth from growth in carbon emis- Contact: sions. Emissions from our Group 2006 Mr. Tim Werkhoven, baseline portfolio of stores are now 20% Head of European Affairs [email protected] below the 2006/07 baseline and we emit

20% less carbon to deliver each case of For further information: goods. This year we also saw a 5% reduc- www.tescoplc.com/corporate- responsability tion in absolute CO2 emissions in the UK Our other commitments: and opened new zero-carbon stores in the • We had carbon labelled over 500 prod- UK and Czech Republic. ucts in the UK by the end of February 2011 • We divert 100% waste produced by our Our Supply Chain: Reduce emissions in entire UK business directly away from our supply chain by 30% by 2020 landfill We work with our suppliers to reduce emis- • A Tesco UK customer now uses around sions across the entire supply chain. Prod- 60% fewer carrier bags than in 2006 uct carbon footprinting allows us to map • We have built 4 zero carbon stores in the ‘carbon hotspots’, and identify our biggest UK and Czech Republic. opportunities. We have footprinted over 1000 products. We share information and We are formulating new commitments too. practices with our suppliers on our new on- Together with Unilever, Tesco co-chairs the line Knowledge Hub, which has over 300 Sustainability Steering Group of the Con- members. sumer Goods Forum which is driving action to tackle hotspots like deforestation and re- Our Customers: Find ways to help cus- frigeration. tomers reduce their footprints by 50% by 2020 Carbon footprint per square foot

We want to show customers that living kgCO2 e/retail selling space greener lives can be attractive and afford- able. In the UK, we reward customers for their green behaviour by giving out green 65.10 64,84 Clubcard points worth over £10 million eve- 59.64 56.91 ry year. We also launched a Home Efficien- 53.26 cy Service in the UK, which offers insula- tion and solar panels. In Turkey and , we run green educational programmes for children and have recently launched green Clubcard points. We plan to launch green Clubcard points in Hungary in 2011/12. 2006/7 2007/8 2008/9 2009/10 2010/11 30

REAP Annual Report 2011 ASSOCIATIONS www.aped.pt For information: further [email protected] Mrs. CristinaCamara Contact: and Staples. nente, Jumbo, PãodeAcúcar, Pingo Doce able atAPED´smembercompanies Conti- much longer. The new bagiscurrently avail - from recycled raw materials andwilllastfor friendly thantheprevious type, asitismade This new bagismore environmentally tles (PET- 99%)was introduced instores. usable bag,madefrom recycled plasticbot APED’s ‘green bag’.Inearly2011, anew re- This year, we completed therelaunch of awareness onre-using carrierbags The APED‘Green Bag’:raising consumer Progress Report onREAPcommitments Associação Portuguesa deEmpresas deDistribuição APED - to 71% ofrecoveredto 71% rate. nies was over 150,400 tons, corresponding covered waste in APED’s member compa- ment instores: by 2010, theamountofre- had good results onsolidwaste manage- their environmental performance. We have adopt responsible practices andto improve APED encourages itsmembercompanies to and improve behaviours andpractices. responsibility for environmental protection mental awareness, encourage asenseof guide-book, APEDaimsto raise environ- sector (Portuguese version only). With this on environmental bestpractices inthe retail laborated onthepublicationofaguide-book In May 2010, APEDcompany members col- improvement Environmental performance: promoting somewhat below expectations. although theexecution rate to date is ity. Progress isbeingmadeontheproject, guese Energy Services Regulatory Author jor financingprogramme from thePortu- project is conducted by APED under a ma- of energy usedinlighting.The co-financed This project aimsto promote theefficiency member company stores. reducing energyconsumption inAPED’s Promoting lighting: energyefficient - CCC-CEC Confederació de Comerç de Catalunya - Confederación Española de Comercio (CCC-CEC) Annual Report 2011 ASSOCIATIONS 2011 REAP Annual Report

The mission of the Confederació de Comerç 31 de Catalunya - Confederación Española de Comercio (CCC-CEC) is to promote best practice on environmental issues within the SME retail trade sector

The Confederation has updated the 2004 terials used in renovating and decorating study ‘Agenda 21 y el comercio’ (Agenda 21 stores and that they take these into con- and retail trade) through an analysis of the sideration for future renovations; study’s sustainability criteria as they have • encouraging staff to travel to work by pub- Contact: evolved from 2005-2010. A proposal for lic transport, bicycle or on foot. Mrs. Marta Lozano a Sector Action Plan for the different trade CEC-CCC Assistant of Studies and sub-sectors has also been devised. The ac- The evolution of the measures seen so far Projects +34 93 491 06 72 tion plans will be published in October 2011. suggests that the objectives will be reached [email protected] Some 35 measures are analysed in the by 2012. The issue of awareness of the en- Agenda 21 study: these include: vironmental impact of building materials is, however, more problematic for SMEs: more • promoting the sale of plants which require efforts will be needed to achieve this goal. low levels of water; • promoting the use of loading/unloading A practical guide to energy saving by the zones for the supply of goods; SME commerce sector is being written and • ensuring companies are aware of the en- will be published in 2011. vironmental impact of construction ma-

Promote the sale of plants Understand the environmental Use of the loading/unloading zones Minimise the use of private requiring low levels of water impact of construction materials motorised transport; promote the used in future renovations use of the public transport, cycling or walking to work 85 90 - 80 60 - 90 - 80 25 - 23 80 - 50 80 - 67 50 - 70 70 - 40 70 - 20 - 40 16 60 - 40 - 60 - 50 15 15 - 50 - 50 - 30 - 40 - 40 - 10 - 30 - 20 - 30 - 20 - 20 - 10 - 5 - 10 - 10 - 0 - 0 - 0 - 0 - Baseline Year Target Baseline Year Target Baseline Year Target Baseline Year Target 2004 2010 2012 2004 2010 2012 2004 2010 2012 2004 2010 2012

Baseline 2004 Year 2010 Target 2012 Promote the sale of plants requiring low levels of water 67% 80% 85% Understand the environmental impact of construction materials used 40% 40% 50% in future renovations Use of the loading/unloading zones 50% 70% 80% Minimise the use of private motorised transport; promote the use of the 23% 16% 15% public transport, cycling or walking to work 32

REAP Annual Report 2011 ASSOCIATIONS ChangeandconsCoop.pdf EuroCoop_report2010_Climate dmdocuments/publication_report/ http://eurocoop.coop/ For information: further +32 223107 57 +32 22850072 [email protected] Euro Coop Policy Adviser Mrs. Rosita Zilli, Contact:

EURO C (76 in2009and1602010). of pointssalewhichoffer bulkdetergents ing material. Also, itexpanded thenetwork a 4,500ton reduction intheuseofpackag- ‘Save, Reuse andRecycle’, whichresulted in continued to implementitspolicyof Among themany examples available, Coop Waste reduction: anongoing commitment ecological extra lightmilk. launched Norway’s first Coop Änglamark of environmentally-friendly products and while Coop Norway setarecord inthesales increased by 13%from 2009to 2010; brand ecological products Änglamarkhave ample, inCoop Denmark,salesoftheown trade-related sustainability labels.For ex especially own-branded goods, whichcarry tensified theireffortsto source more goods, In 2010, many consumer co-operatives in- (SCP): progress inapriority area Sustainable consumption andproduction Sustainability asaCore Value Consumer Co-operatives: Environmental oop - from theprogramme. almost 100,000 young peoplebenefited ate theirown renewable energy andin2010 source heatpumps.189 schoolsnow gener wind turbines,biomass boilers andground has alsosubsidized the installation ofsmall solar panelsatzero cost to themselves and gramme hasallowed UKschoolsto install TCG’s Green Energy for Schoolspro- mission and consumer members: aco-operative Educate, train andinform employees electricity intheworld. ing oneofthelargest purchasers ofgreen quality renewable sources, thereby becom- all (over 98%)ofitselectricity from good- operative Group -TCG sourced virtually across Europe. In2010, intheUK,The Co- targets for many consumer co-operatives the useofrenewable energies are common Increased energy efficiencyandgrowth in Taking theenergychallenge forward - FCD Fédération des Entreprises du Commerce et de la Distribution Annual Report 2011 ASSOCIATIONS 2011 REAP Annual Report 2010: French retailers promote sustainable 33 consumption

The FCD has entered a number of targeted commitments on sustainable consumption by means of two Conventions signed with the French Ministry for Ecology, Energy and Sustainable development:

• the framework Grenelle de l’Environ­ Contact: nement Convention (January 2008); Mrs. Emilie Prouzet • the specific Grenelle de l’Environnement [email protected] Convention on light bulbs (October For further information: 2008). http://www.fcd.asso.fr/index. php?page=17 In 2010, all these commitments were met: some concrete examples of the measures taken are as follows:

• The French retail community undertook to increase the market share of organic products by 15% (of total sale of food products). This target was reached in 2010. • Since 2008, French retailers have par- ticipated every year in a nationwide cam- paign to promote eco-labelled products to increase the visibility and sales of products bearing the French or the Euro- pean eco-label. In 2010 most of the FCD • FCD members also agreed to stop the members were involved in the campaign sale of incandescent light bulbs before (results of the campaign expected by the the legal deadlines: by 30 June 2010, the end of the year). sale of light bulbs E, F and G > 60 W had • Thanks to measures taken by French re- been discontinued. tailers, sales of incandescent light bulbs • Good use has been made of an implemen- have been steadily dropping (by 50% tation guide for carbon assessments in since 2005) and the market share of stores of more than 1500 m2, which lists compact fluorescent lamps (CFL) went good practices and a specific method of up to 30% of sale volume in 2010. In ad- self-evaluation. In 2009 and 2010, many dition, the market share of halogen lamps FCD members used the guide to deter- and LED lights (light-emitting diode) has mine the main sources of carbon emis- been increasing: this contributes to the sions and relevant indicators and thereby reduction the overall energy consump- identified the most efficient reduction tion of light bulbs sold by French retailers. tools for their stores.

“As Presidents of EuroCommerce and ERRT we reaffirm the long-term and unwavering com- mitment of our sector to the principle of en- vironmental sustainability. The challenges we face are increasing by the day. We can always do more and we can always do better. Yet a million tiny changes can lead a revolution: with the help of our members and our partners, we are determined to reach our goals.”

Dick Boer Dr. Rainhardt von Leoprechting President, ERRT President, EuroCommerce CEO Royal Ahold Senior Executive Advisor to the Management Board, Metro Group - Photos: fotolia.com - Photos: inextremis.be Design by

REAP MEMBERS

Companies: Asda WalMart, Auchan, C&A, Carrefour Group, Colruyt Group, Delhaize Group, El Corte Ingles, IKEA, Inditex, Kaufland, Kingfisher, Leroy Merlin, Lidl, Marks & Spencer Group, Mercadona, Mercator, Metro Group, REWE Group, Royal Ahold, Tesco.

Associations : APED (Associação Portuguesa de Empresas de Distribuição), CEC CCC (Confederación Española de Comercio Confederacio de comerc de catalunya), EuroCommerce, Euro Coop (European Association of Consumer Co-operatives), ERRT (European Retail Round Table), FCD (Fédération des Entreprises du Commerce et de la Distribution).

REAP SECRETARIAT

Ms. Christel Davidson [email protected] +32 (0)2 737 05 90 Mr. Simone Mancini [email protected] +32 (0)2 286 51 22