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Excellent Service

by Anon on 2012-10-31

Very grateful to Empire Salon and their staff. I have always had timely and quality service. They can accommodate most schedules and the atmosphere is upbeat and fun. There isn't anything they cannot do and are well-versed in everything ''. Brazilian, extentions, color (classic brunette to purple), cuts, suggestions and styling... all in their expertise etc. Will was great and I have had great success with Jeanette too. Just moved to Irvine recently and I will continue to make Empire my 'hair home'.

NPS: N/A

Got a haircut just like I wanted

by Arjun Khode on 2016-10-09

Got a haircut just like I wanted

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Love my color and cut!

by Marilyn Cavener on 2016-10-05

Love my color and cut!

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Great service, great surroundings ... great result!!

by Christa Kropp on 2016-09-14 Great service, great surroundings ... great result!!

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Janette (or "Dang" as they call her) is amazing and extremely attentive. She is very personable and professional. I am a first time balayager and Janette exceeded my expectations. I'm in love with my new do. She also gave me an amazing cut. I am a low maintenance gal and very undecided when it comes to my hair; and Janette gave me great suggestions. I highly recommend her to EVERYONE.

by Anon on 2016-09-11

Janette (or "Dang" as they call her) is amazing and extremely attentive. She is very personable and professional. I am a first time balayager and Janette exceeded my expectations. I'm in love with my new do. She also gave me an amazing cut. I am a low maintenance gal and very undecided when it comes to my hair; and Janette gave me great suggestions. I highly recommend her to EVERYONE.

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Laurie is THE BEST!!! She always take the time to listen to what I eant changed and makes it happen. She's a miracle worker always makes my hair look amazing.

by Anon on 2016-09-10

Laurie is THE BEST!!! She always take the time to listen to what I eant changed and makes it happen. She's a miracle worker always makes my hair look amazing.

NPS: I have been to Empire Salon three times and have had the pleasure of getting my hair cut and styled by Olivia, each time. Olivia is very professional, giving me a great and experience every time. I also appreciate Olivia's ability to understand how I want my hair even when I am unclear about what I want my hair to look like. The staff is also very nice, always offering a warm welcome and treats when I arrive. Additionally, Empire Salon is very accommodating. I never forget my appointment (I can be forgetful) because they send confirmation text and emails to remind me of my appointment. Thanks Olivia and Empire Salon for all you do:)

by Anon on 2016-09-03

I have been to Empire Salon three times and have had the pleasure of getting my hair cut and styled by Olivia, each time. Olivia is very professional, giving me a great hairstyle and experience every time. I also appreciate Olivia's ability to understand how I want my hair even when I am unclear about what I want my hair to look like. The staff is also very nice, always offering a warm welcome and treats when I arrive. Additionally, Empire Salon is very accommodating. I never forget my appointment (I can be forgetful) because they send confirmation text and emails to remind me of my appointment. Thanks Olivia and Empire Salon for all you do:)

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Great people and staff. Laurie is awesome!

by Alex Fernandez on 2016-09-03

Great people and staff. Laurie is awesome!

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Natalie was so easy to work with and really delivered on the color/cut I was looking for!

by Anon on 2016-08-19 Natalie was so easy to work with and really delivered on the color/cut I was looking for!

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Always great!

by Sarah ~ Higgins on 2016-08-11

Always great!

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Marissa is awesome! She always listens to what I want and does amazing work with both color and cut!

by Debbie Newell on 2016-08-09

Marissa is awesome! She always listens to what I want and does amazing work with both color and cut!

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Always awesome!

by Anon on 2016-07-13

Always awesome!

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Loved Natalie! She is so personable and helpful.. She is my new stylist. Going to bring the husband as well.. by Jill Jackson on 2016-07-13

Loved Natalie! She is so personable and helpful.. She is my new stylist. Going to bring the husband as well..

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Kate was amazing! As always...

by Cameron Triebwasser on 2016-06-30

Kate was amazing! As always...

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Natalie did a great job with my hair and I love my new cut. She was friendly and professional and I definitely recommend her! Making an appointment was easy online and having to reschedule was not difficult either.

by Anon on 2016-06-19

Natalie did a great job with my hair and I love my new cut. She was friendly and professional and I definitely recommend her! Making an appointment was easy online and having to reschedule was not difficult either.

NPS:

I had to find a new stylist because my old one at empire is moving. I had an appointment with Janay and she was so friendly and sweet and listened very well. She was also very careful cutting my and was very patient. She did an excellent job cutting and dying my hair. I'm very happy with it!

by Jennifer Stanley + on 2016-06-14 I had to find a new stylist because my old one at empire is moving. I had an appointment with Janay and she was so friendly and sweet and listened very well. She was also very careful cutting my bangs and was very patient. She did an excellent job cutting and dying my hair. I'm very happy with it!

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Ezcellente customer service!

by Anon on 2016-06-11

Ezcellente customer service!

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Always love it. LeAnne is awesome.

by Robin Harer on 2016-06-10

Always love it. LeAnne is awesome.

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Kate is awesome!

by Khirika Jamison + on 2016-06-10

Kate is awesome!

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Rachel was excellent. I like that the plsce is quiet and stress free by Elizabeth Nordhausen on 2016-06-09

Rachel was excellent. I like that the plsce is quiet and stress free

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Kate is awesome! She listens to what I wanted and executed it perfectly! Plus she's super friendly and easy to talk to!

by Anon on 2016-06-05

Kate is awesome! She listens to what I wanted and executed it perfectly! Plus she's super friendly and easy to talk to!

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Great customer! Rachel is a sweetheart and will definitely be back! Whether it be for color or hair cut. :) Definitely recommend this place. Very clean and professional.

by Anon on 2016-06-02

Great customer! Rachel is a sweetheart and will definitely be back! Whether it be for color or hair cut. :) Definitely recommend this place. Very clean and professional.

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Love Katrina and her work!!

by Raissa Camanzo on 2016-06-02

Love Katrina and her work!!

NPS: Katie is the best! I love my hair and she even styled it for me for a wedding with gorgeous curls after my cut.

by Jem Bautista on 2016-05-23

Katie is the best! I love my hair and she even styled it for me for a wedding with gorgeous curls after my cut.

NPS:

Laurie did my color and she was AMAZING!! I am a blonde and battle to find great colorist! She is really good...loved it and am going back for sure

by Lucinda Davidoff + on 2016-05-21

Laurie did my color and she was AMAZING!! I am a blonde and battle to find great colorist! She is really good...loved it and am going back for sure

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Rachel is amazing!!!

by Kori Roberts on 2016-05-21

Rachel is amazing!!!

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I drive from Arizona to get my hair colored and cut with LeAnne at Empire Salon and I can honestly say that I've never been disappointed!!

by Joanne Hale on 2016-05-10 I drive from Arizona to get my hair colored and cut with LeAnne at Empire Salon and I can honestly say that I've never been disappointed!!

NPS:

Yesterday was my first visit to Empire Salon. From the minute I walked into the salon, I was treated like a queen. I was fortunate to get Kate as my stylist. She was so nice and gave me the best assessment on how I could move forward with fixing an uneven haircut I recently received from another beauty shop. Kate is very knowledgeable and uses the right technique to make hair look again! Thank you, thank you, thank you! In addition to water, tea and coffee, red and white wine is offered as a beverage while visiting the salon. Let me just say . . . the red wine was fabulous!!! ;-)

by Joyce Nienhuis on 2016-05-05

Yesterday was my first visit to Empire Salon. From the minute I walked into the salon, I was treated like a queen. I was fortunate to get Kate as my stylist. She was so nice and gave me the best assessment on how I could move forward with fixing an uneven haircut I recently received from another beauty shop. Kate is very knowledgeable and uses the right technique to make hair look again! Thank you, thank you, thank you! In addition to water, tea and coffee, red and white wine is offered as a beverage while visiting the salon. Let me just say . . . the red wine was fabulous!!! ;-)

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Kate is the bestest and the most lovely! My hair always feels fantastic, which is saying a lot for having long bleach blond hair :) The salon itself is also lovely, with beautiful views!

by Rachael Callahan on 2016-05-05

Kate is the bestest and the most lovely! My hair always feels fantastic, which is saying a lot for having long bleach blond hair :) The salon itself is also lovely, with beautiful views! NPS:

Great atmosphere and care.

by Charlotte Tisdale on 2016-04-28

Great atmosphere and care.

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The best

by Sherrie Thompson on 2016-04-24

The best

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This was my second time at Empire, Natalie was my stylist. She did a great job with my cut and color! I had a great experience and I left with happy healthy hair! Will come back again, definitely recommend this salon.

by Coral Erickson on 2016-04-23

This was my second time at Empire, Natalie was my stylist. She did a great job with my cut and color! I had a great experience and I left with happy healthy hair! Will come back again, definitely recommend this salon.

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Kyle always make me feel happier when I leave than when I come in! by Sam Widdicombe + on 2016-04-23

Kyle always make me feel happier when I leave than when I come in!

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I've been coming here for almost 20 years. It's always good with Laurie.

by Alex Fernandez on 2016-04-17

I've been coming here for almost 20 years. It's always good with Laurie.

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I asked to change it up. Laurie listened and did exactly as I requested. She wouldn't let me leave until we BOTH were 100% satisfied!

by Rebecca* Colafrancesco + on 2016-04-14

I asked to change it up. Laurie listened and did exactly as I requested. She wouldn't let me leave until we BOTH were 100% satisfied!

NPS:

I had a great experience with Natalie, she was very sweet and did a great job on my hair. Thank you Natalie!

by Brandi Mahallati on 2016-04-13

I had a great experience with Natalie, she was very sweet and did a great job on my hair. Thank you Natalie!

NPS: Amber always does so well! I always leave the salon happy. Also the receptionists are always so sweet.

by Jennifer Stanley + on 2016-04-08

Amber always does so well! I always leave the salon happy. Also the receptionists are always so sweet.

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Empire Salon is like no other. Love it here!

by Brittany Wiecek on 2016-04-04

Empire Salon is like no other. Love it here!

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Great experience. Luv this place!

by Shiva Allen + on 2016-04-02

Great experience. Luv this place!

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Love Jeanette

by Babak Firoozi on 2016-04-02

Love Jeanette

NPS: Great as always! Natalie always makes my experience awesome!

by Karen Han on 2016-04-01

Great as always! Natalie always makes my experience awesome!

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Amber is my rockstar! You can challenge her to do anything and she will never let you down! And thank you Empire Salon for being awesome as always!

by Tara Gharai on 2016-03-30

Amber is my rockstar! You can challenge her to do anything and she will never let you down! And thank you Empire Salon for being awesome as always!

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Rachel was super!! She listened and added perfect root touch up and low lights. It's been a week and it looks fantastic. Thank you Rachel!!!! The desk staff female is always soooo professional and nice. Classy salon.

by Anon on 2016-03-26

Rachel was super!! She listened and added perfect root touch up and low lights. It's been a week and it looks fantastic. Thank you Rachel!!!! The desk staff female is always soooo professional and nice. Classy salon.

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Thank you, Rachel! I look so much better!

by Anon on 2016-03-26 Thank you, Rachel! I look so much better!

NPS:

I had a great experience at empire salon, but my poor sister did NOT. She wanted something similar to what I got done, but came out with something completely different. I got balayage, and my hair looks naturally sunkissed-exactly what I wanted. My sister wanted something similar-sun kissed, with her roots untouched. She came out with streaky highlights-starting at her roots when she specifically said she wanted her roots left UNTOUCHED. When we came back home she was so upset that she had to call back and get it fixed. They told her that one of the owners who is a "style/color expert" would fix her hair. She went back the next day, which was today, and was treated horribly. The "style/color expert" was very rude within the first couple minutes we met her. I then left and when I came back to pick my sister up from her appointment she was in tears and her hair was destroyed. She tried "fixing" her hair by dying her roots brown-which was not close to her natural color at all, and throwing bleach on the back of her head. When my mom and I were in the back of the salon trying to comfort my sister and talk her through everything the "style/color expert" kept rolling her eyes. I'm not a "customer service expert" but if your client is in tears and very upset about their hair I don't think you should sit there and roll your eyes. Very disrespectful, and will never EVER return. Definetely a waste of money.

by Anon on 2016-03-17

I had a great experience at empire salon, but my poor sister did NOT. She wanted something similar to what I got done, but came out with something completely different. I got balayage, and my hair looks naturally sunkissed-exactly what I wanted. My sister wanted something similar-sun kissed, with her roots untouched. She came out with streaky highlights-starting at her roots when she specifically said she wanted her roots left UNTOUCHED. When we came back home she was so upset that she had to call back and get it fixed. They told her that one of the owners who is a "style/color expert" would fix her hair. She went back the next day, which was today, and was treated horribly. The "style/color expert" was very rude within the first couple minutes we met her. I then left and when I came back to pick my sister up from her appointment she was in tears and her hair was destroyed. She tried "fixing" her hair by dying her roots brown-which was not close to her natural color at all, and throwing bleach on the back of her head. When my mom and I were in the back of the salon trying to comfort my sister and talk her through everything the "style/color expert" kept rolling her eyes. I'm not a "customer service expert" but if your client is in tears and very upset about their hair I don't think you should sit there and roll your eyes. Very disrespectful, and will never EVER return. Definetely a waste of money.

NPS:

I am usually happy with my experience at Empire Salon but this time was an exception, I asked for a haircut and highlight. My hair looks shorter but I still have a lot f deadends, I definitely need another haircut, and my highlight does not look what I was imagining. I asked for no red tones but everybody tells me that it looks kinda red, he had to do it twice and because of that I was in the salon for 4 hours which was kindof exhusting! And and at the end it was not what I asked for. It costed me alot of money but i have to do the haircut and highlight again..

by Anon on 2016-03-16

I am usually happy with my experience at Empire Salon but this time was an exception, I asked for a haircut and highlight. My hair looks shorter but I still have a lot f deadends, I definitely need another haircut, and my highlight does not look what I was imagining. I asked for no red tones but everybody tells me that it looks kinda red, he had to do it twice and because of that I was in the salon for 4 hours which was kindof exhusting! And and at the end it was not what I asked for. It costed me alot of money but i have to do the haircut and highlight again..

NPS:

Good atmosphere by Igor Khobotov on 2016-03-16

Good atmosphere

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I've always been very happy with Emptie salon. Amber is fantastic.!

by Marie Tonini on 2016-03-13

I've always been very happy with Emptie salon. Amber is fantastic.!

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I have been going to Empire Salon for many years. Laurie Plunkett is such a talent with cuts and color, Brazilian, etc and so professional. I could not ask for anything more. The Salon is very focused on training and keeping up on the latest trends. I am truly impressed with all the talented stylists there!

by Rosanna Vanderslice on 2016-03-12

I have been going to Empire Salon for many years. Laurie Plunkett is such a talent with cuts and color, Brazilian, etc and so professional. I could not ask for anything more. The Salon is very focused on training and keeping up on the latest trends. I am truly impressed with all the talented stylists there!

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We set our trips from Arizona to California around the time that I need hair treatments because we are always pleased with the results. LeAnne has been and always will remain a gifted owner, stylist, and friend.

by Joanne Hale on 2016-03-07 We set our trips from Arizona to California around the time that I need hair treatments because we are always pleased with the results. LeAnne has been and always will remain a gifted owner, stylist, and friend.

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Kate is the best! My hair looks amazing as always and getting it that way is always a great experience. Yay!

by Rachael Callahan on 2016-03-07

Kate is the best! My hair looks amazing as always and getting it that way is always a great experience. Yay!

NPS:

I had a great experience at Empire Salon. My stylists was very friendly and nice. She included me in every step of my hair cut in terms of it I liked the length, wanted it shorter, or cut a different way. Overall great experience.

by Anon on 2016-03-05

I had a great experience at Empire Salon. My stylists was very friendly and nice. She included me in every step of my hair cut in terms of it I liked the length, wanted it shorter, or cut a different way. Overall great experience.

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Wonderful;!!! Fabulous!!! Amazing!!!

by Sylvia Rosenzweig on 2016-03-04

Wonderful;!!! Fabulous!!! Amazing!!!

NPS: If you want fabulous color and a friendly and personable hair experience go see Janette Dang! My hair looks and feels amazing and is EXACTLY why I wanted!!! I will be going back anytime I need a touch up. Her prices are great too!

by Kayla Snow + on 2016-03-04

If you want fabulous color and a friendly and personable hair experience go see Janette Dang! My hair looks and feels amazing and is EXACTLY why I wanted!!! I will be going back anytime I need a touch up. Her prices are great too!

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I had a great experience, best service, great service!

by Kristen Francisco on 2016-03-03

I had a great experience, best service, great service!

NPS:

I always hated haircuts. The only time I ever got a haircut was when I was forced to get one. However, I am an adult now (at least that is what my Driver's License says) so I decided to let my hair grow out. Unfortunately, my hair rebelled against me and needed to be tamed. I booked an appointment at Empire Salon because a friend of mine works there. The experience was super pleasant. The environment was friendly, the people were super kind, and the hairstylist that took care of me was super passionate about giving me the perfect hairstyle. I went from looking like Moe from the three stooges to Clark Kent.

by Daniel Crespo on 2016-03-02

I always hated haircuts. The only time I ever got a haircut was when I was forced to get one. However, I am an adult now (at least that is what my Driver's License says) so I decided to let my hair grow out. Unfortunately, my hair rebelled against me and needed to be tamed. I booked an appointment at Empire Salon because a friend of mine works there. The experience was super pleasant. The environment was friendly, the people were super kind, and the hairstylist that took care of me was super passionate about giving me the perfect hairstyle. I went from looking like Moe from the three stooges to Clark Kent.

NPS:

Natalie was very kind and helpful. She provided good insight into why exactly my haircut would look good on me. She helped me make choices about parts of the hairstyle throughout the cut. even when I was confused, she made decisions quite gently. It was well worth the money. I'll come back again after my hair grows longer :)

by Arjun Khode on 2016-02-27

Natalie was very kind and helpful. She provided good insight into why exactly my haircut would look good on me. She helped me make choices about parts of the hairstyle throughout the cut. even when I was confused, she made decisions quite gently. It was well worth the money. I'll come back again after my hair grows longer :)

NPS:

Been coming in for over 10 years; always get whatever I ask for.

by Anon on 2016-02-27

Been coming in for over 10 years; always get whatever I ask for.

NPS: From beginning to end, this salon provides an exception customer experience. The girls at the front desk are always very welcoming when I walk in the door. Sherri is always on point and knows exactly what to do with my hair! She always provides all the best options for me to keep my hair healthy and beautiful. I don't know what I'd do without her!

by Kristin Alatorre on 2016-02-22

From beginning to end, this salon provides an exception customer experience. The girls at the front desk are always very welcoming when I walk in the door. Sherri is always on point and knows exactly what to do with my hair! She always provides all the best options for me to keep my hair healthy and beautiful. I don't know what I'd do without her!

NPS:

Great salon! Janette is amazing! Products are fabulous! Will be back!

by Anon on 2016-02-17

Great salon! Janette is amazing! Products are fabulous! Will be back!

NPS:

Everything was wonderful and I love my haircut

by Anon on 2016-02-13

Everything was wonderful and I love my haircut

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Thank you

by Olga King on 2016-02-12 Thank you

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xlnt experience , natalie was great, she will cut my hair from now on , will also bring in my sons to see her, she is truly a great asset to your company.

by Kian Kalogli on 2016-02-10 xlnt experience , natalie was great, she will cut my hair from now on , will also bring in my sons to see her, she is truly a great asset to your company.

NPS:

I had put off cutting my hair since having moved to California from Massachusetts. So glad I found Empire Salon. Rachel did a great job! Only down side was having my appointment near the lunch hour on a weekday. Save yourself from circling the lot searching for a space and just park in the garage. 1st two hours in the garage are free.

by Louise Borda on 2016-02-06

I had put off cutting my hair since having moved to California from Massachusetts. So glad I found Empire Salon. Rachel did a great job! Only down side was having my appointment near the lunch hour on a weekday. Save yourself from circling the lot searching for a space and just park in the garage. 1st two hours in the garage are free.

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awesome as always!

by Rebecca Rych on 2016-02-04 awesome as always!

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Once again, I got the perfect haircut and color. Quy always nails it!

by Monica Bonno on 2016-01-30

Once again, I got the perfect haircut and color. Quy always nails it!

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Amazing experience--as always! Janette took an extra step to make sure I looked amazing for my birthday celebration!

by Summer Myers + on 2016-01-27

Amazing experience--as always! Janette took an extra step to make sure I looked amazing for my birthday celebration!

NPS:

I've been going here for years and recently had to change stylists because Eric moved. The new stylist recommended for me (Kate) took time really getting to know my hair before she even got it wet and then studied it some more before she started cutting. The result was an excellent cut followed by a lovely blow-out. I have been very happy with all three of the stylists I have used over the years - only changing when the one I'm using moves on. The receptionist chose Kate for me and I'm very happy!

by Amy Lindsay + on 2016-01-23 I've been going here for years and recently had to change stylists because Eric moved. The new stylist recommended for me (Kate) took time really getting to know my hair before she even got it wet and then studied it some more before she started cutting. The result was an excellent cut followed by a lovely blow-out. I have been very happy with all three of the stylists I have used over the years - only changing when the one I'm using moves on. The receptionist chose Kate for me and I'm very happy!

NPS:

Made a last minute appointment on 1/20/16 and Empire Salon was able to take me in last minute! They set me up for an appointment with Rachel Bennett. I came in with the intention of cutting my hair short (which has been long most of my life). I was hesitant about the whole process because it's a big change and she made me feel comfortable immediately. She sat me down and went over my options to try to better understand what look I wanted. The haircut and color turned out perfect and I love my hair! I would absolutely recommend Rachel and this salon. Their stylists seem very knowledgeable and experienced!

by Panthea Razavi on 2016-01-21

Made a last minute appointment on 1/20/16 and Empire Salon was able to take me in last minute! They set me up for an appointment with Rachel Bennett. I came in with the intention of cutting my hair short (which has been long most of my life). I was hesitant about the whole process because it's a big change and she made me feel comfortable immediately. She sat me down and went over my options to try to better understand what look I wanted. The haircut and color turned out perfect and I love my hair! I would absolutely recommend Rachel and this salon. Their stylists seem very knowledgeable and experienced!

NPS:

Olivia is great! I return to Empire because she does the BEST job at styling my complicated curly hair! by Anon on 2016-01-17

Olivia is great! I return to Empire because she does the BEST job at styling my complicated curly hair!

NPS:

Great job as always !

by Karl Grabowiec on 2016-01-16

Great job as always !

NPS:

Katrina did some very nice color and highlights for me, and she also gave me a new spin on the haircut I have had for a long time. I appreciated her thinking about my hair style, texture, length, etc, in order to suggest a change. Now all I have to do is apply the products like she did!!

by Anon on 2016-01-14

Katrina did some very nice color and highlights for me, and she also gave me a new spin on the haircut I have had for a long time. I appreciated her thinking about my hair style, texture, length, etc, in order to suggest a change. Now all I have to do is apply the products like she did!!

NPS:

Kate is awesome!

by Anon on 2016-01-10

Kate is awesome!

NPS: Excellent

by Anon on 2016-01-05

Excellent

NPS:

Katrina is simply brilliant!

by Amy Truong on 2016-01-03

Katrina is simply brilliant!

NPS:

Liked my hair color when I left, but when I got home and saw it in brighter light I loved it even more!

by Joanna Guerriero + on 2016-01-03

Liked my hair color when I left, but when I got home and saw it in brighter light I loved it even more!

NPS:

Always a great cut here!

by Anon on 2015-12-29

Always a great cut here!

NPS: Always great - Katrina is the best!

by Fern Rowe on 2015-12-29

Always great - Katrina is the best!

NPS:

In my perspective, Natalie is the best hair stylist ever! Natalie recently colored my roots and went above and beyond by glossing the rest of my hair. I absolutely love how my hair looks. She also cut my bangs and I can't begin to explain how many compliments I've already received. Bottom line, Natalie is the best. She's also a sweetheart with an amazing personality!

by Sarah Morad on 2015-12-23

In my perspective, Natalie is the best hair stylist ever! Natalie recently colored my roots and went above and beyond by glossing the rest of my hair. I absolutely love how my hair looks. She also cut my bangs and I can't begin to explain how many compliments I've already received. Bottom line, Natalie is the best. She's also a sweetheart with an amazing personality!

NPS:

Laurie LISTENS like no other. She stands behind her work. She's thoughtful and kind too. I am very grateful to be her client.

by Rebecca* Colafrancesco + on 2015-12-17

Laurie LISTENS like no other. She stands behind her work. She's thoughtful and kind too. I am very grateful to be her client.

NPS: Olivia is wonderful!

by Rachael Callahan on 2015-12-12

Olivia is wonderful!

NPS:

This was my first time at Empire Salon. I got a hair cut by Rachelle. She was not very friendly and helpful when it came to advice about my haircut and what she recommends. The haircut itself was fine, but I am going to be going somewhere else next week to get it fixed up. The receptionist was very nice though!

by Anon on 2015-12-11

This was my first time at Empire Salon. I got a hair cut by Rachelle. She was not very friendly and helpful when it came to advice about my haircut and what she recommends. The haircut itself was fine, but I am going to be going somewhere else next week to get it fixed up. The receptionist was very nice though!

NPS:

Katrina is the best!

by Anon on 2015-12-06

Katrina is the best!

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I am always happy with the service provided at Empire. Kate is a wonderful stylist! by Rebecca Rych on 2015-12-05

I am always happy with the service provided at Empire. Kate is a wonderful stylist!

NPS:

Natalie is so awesome! Goes above and to make sure you are satisfied and makes great recommendations on products and tips for your hair to look great. She is super sweet and I highly recommend her to anyone for both cuts and color and always makes the experience really enjoyable!

by Karen Han on 2015-11-28

Natalie is so awesome! Goes above and to make sure you are satisfied and makes great recommendations on products and tips for your hair to look great. She is super sweet and I highly recommend her to anyone for both cuts and color and always makes the experience really enjoyable!

NPS:

It's always a treat coming in here. It's a calm, friendly vibe and the staff is always warm and welcoming!

by Anon on 2015-11-25

It's always a treat coming in here. It's a calm, friendly vibe and the staff is always warm and welcoming!

NPS:

I love my haircut and will be back next time I need one. Thank you!

by Mitra Nickanpour on 2015-11-24 I love my haircut and will be back next time I need one. Thank you!

NPS:

My hair stylist Quay provides the best coloring and styling for my thick hair.

by Suresh Chakravarthi on 2015-11-22

My hair stylist Quay provides the best coloring and styling for my thick hair.

NPS:

Amber is a rockstar at styling my hair. :D Everyone has been loving it! Thank you Amber!

by Betty Shu on 2015-11-21

Amber is a rockstar at styling my hair. :D Everyone has been loving it! Thank you Amber!

NPS:

I gave a review on Yelp already. Five stars for Rachel. She was very nice and did an excellent job! -Andy

by Andy Higson on 2015-11-21

I gave a review on Yelp already. Five stars for Rachel. She was very nice and did an excellent job! -Andy

NPS: Absolutely amazing, and could not have asked for a better result!

by Demi Rowan on 2015-11-17

Absolutely amazing, and could not have asked for a better result!

NPS:

Amazing as always. Always consistently a great time!

by Lucy Foerster on 2015-11-15

Amazing as always. Always consistently a great time!

NPS:

Great, as always

by Pat Sutcliff on 2015-11-11

Great, as always

NPS:

Kate cut my hair about two weeks ago. I had read several positive reviews about her prior to my visit. When I scheduled my appointment I asked the receptionist if I should schedule with a master stylist since I have thick hair and wanted long layers. The receptionist told me that all stylists at the salon can handle any type of hair and so I went with Kate, a junior stylist. Kate was very friendly. I brought in two pictures with pretty much the same cut, one a shorter version and the second one at a length a bit past the shoulder. Both pictures showed long layers that were styled out of the face and my hair was exactly the length of the shorter version. I had grown out my hair for 5 month from a mid-length bob and came in with shoulder-length hair that had no layers. I told Kate that I wanted to grow my hair a little more and wanted long layers so it would be easier to manage. I told her multiple times that I don't want short layers. I had a similar cut before with long layers and bouncy ends that used to flip up naturally on the back. It worked great and didn't require much work to style. It's also a very common style that I see on lots of women. At first I couldn't really tell how the layers looked since my hair is wavier when wet. I got a bit suspicious when she was styling it with a large round brush since she took forever. Instead of letting the ends flip like on both pictures she tugged the ends under and the sides were also curled. Couldn't really tell too much about the cut when I left due to the excessive styling. Long story short. 3 days after the cut I washed my hair and tried to style it. That's when I noticed how messed up the cut was. The layers are about two inches shorter on the right side. She also thinned out my hair way too much on the right . All the layers are square and you can see the lines where the layers end all around, like a . The layers on the right side are just below the ear. So much for long layers! I can't even make a with these short pieces. The back is also nothing like on the pictures, again with these short, square layers. I'm so frustrated about this horrible cut. I scheduled an appointment with my current hair dresser to try to have it cut into a bob again. It will be hard because of these horrible short layers. It will take at least 6-8 months to grow out these weird layers and I will have to go with a short bob. Very annoying! I don't understand why the stylists are not required to go to hair conventions to keep up with new trends and improve their skills! I will only try another stylist when recommended by a friend. Sabine M.

by Sabine Matias on 2015-11-10

Kate cut my hair about two weeks ago. I had read several positive reviews about her prior to my visit. When I scheduled my appointment I asked the receptionist if I should schedule with a master stylist since I have thick hair and wanted long layers. The receptionist told me that all stylists at the salon can handle any type of hair and so I went with Kate, a junior stylist. Kate was very friendly. I brought in two pictures with pretty much the same cut, one a shorter version and the second one at a length a bit past the shoulder. Both pictures showed long layers that were styled out of the face and my hair was exactly the length of the shorter version. I had grown out my hair for 5 month from a mid-length bob and came in with shoulder-length hair that had no layers. I told Kate that I wanted to grow my hair a little more and wanted long layers so it would be easier to manage. I told her multiple times that I don't want short layers. I had a similar cut before with long layers and bouncy ends that used to flip up naturally on the back. It worked great and didn't require much work to style. It's also a very common style that I see on lots of women. At first I couldn't really tell how the layers looked since my hair is wavier when wet. I got a bit suspicious when she was styling it with a large round brush since she took forever. Instead of letting the ends flip like on both pictures she tugged the ends under and the sides were also curled. Couldn't really tell too much about the cut when I left due to the excessive styling. Long story short. 3 days after the cut I washed my hair and tried to style it. That's when I noticed how messed up the cut was. The layers are about two inches shorter on the right side. She also thinned out my hair way too much on the right . All the layers are square and you can see the lines where the layers end all around, like a bowl cut. The layers on the right side are just below the ear. So much for long layers! I can't even make a ponytail with these short pieces. The back is also nothing like on the pictures, again with these short, square layers. I'm so frustrated about this horrible cut. I scheduled an appointment with my current hair dresser to try to have it cut into a bob again. It will be hard because of these horrible short layers. It will take at least 6-8 months to grow out these weird layers and I will have to go with a short bob. Very annoying! I don't understand why the stylists are not required to go to hair conventions to keep up with new trends and improve their skills! I will only try another stylist when recommended by a friend. Sabine M.

NPS:

Amber did excellent work as usual! Love how sweet and friendly she is too. I always leave feeling very happy with my hair!

by Jennifer Stanley + on 2015-11-03

Amber did excellent work as usual! Love how sweet and friendly she is too. I always leave feeling very happy with my hair!

NPS: Kate did a wonderful job on my hair and makeup for a special event. She was very sensitive to checking whether I felt comfortable with the makeup. I highly recommend her.

by Anon on 2015-10-29

Kate did a wonderful job on my hair and makeup for a special event. She was very sensitive to checking whether I felt comfortable with the makeup. I highly recommend her.

NPS:

From entering the door to paying the bill, everything was wonderful! Love my color and cut as well as the manner in which I was treated throughout the visit.

by Joanne Hale on 2015-10-26

From entering the door to paying the bill, everything was wonderful! Love my color and cut as well as the manner in which I was treated throughout the visit.

NPS:

Good experience. Everyone was very friendly and helpful. I felt very much at home with Kate. She was very attentive and did a great job on my haircut for not knowing my hair. Looking forward to my appointment on Friday. Probably won't recommend anyone to Empire Salon as I live in Nevada and do not really know anyone in CA other than my daughter, who is already going to your Salon.

by Marie Sheffield on 2015-10-21

Good experience. Everyone was very friendly and helpful. I felt very much at home with Kate. She was very attentive and did a great job on my haircut for not knowing my hair. Looking forward to my appointment on Friday. Probably won't recommend anyone to Empire Salon as I live in Nevada and do not really know anyone in CA other than my daughter, who is already going to your Salon.

NPS: N/A

Natalie was awesome!

by Sarah ~ Higgins on 2015-10-19

Natalie was awesome!

NPS:

As always I had a fabulous experience with LeeAnne at Empire Salon. She did an amazing job with my very thin hair and made me look lovely and wonderful!!! I am so lucky to have a super terrific like her!!!

by Sylvia Rosenzweig on 2015-10-17

As always I had a fabulous experience with LeeAnne at Empire Salon. She did an amazing job with my very thin hair and made me look lovely and wonderful!!! I am so lucky to have a super terrific hairdresser like her!!!

NPS:

Unfortunately, it was a struggle to convince my stylist to give me the cut I wanted. Normally, I would agree that certain styles are unachievable given hair length, texture, etc. In this case, however, none of those factors were in play. I simply wanted a shorter length and more layers. After stating these requests many times to no effect, and over an hour into the session, I simply had to cut my losses. by Anon on 2015-10-17

Unfortunately, it was a struggle to convince my stylist to give me the cut I wanted. Normally, I would agree that certain styles are unachievable given hair length, texture, etc. In this case, however, none of those factors were in play. I simply wanted a shorter length and more layers. After stating these requests many times to no effect, and over an hour into the session, I simply had to cut my losses.

NPS:

Kate was amazing and so is my cut!!!!!

by Erica White on 2015-10-16

Kate was amazing and so is my cut!!!!!

NPS:

Best experience, color & haircut I have received in a LONG time! Kate is absolutely wonderful!

by Karen E Smith on 2015-10-15

Best experience, color & haircut I have received in a LONG time! Kate is absolutely wonderful!

NPS:

Janette is fabulous!

by Shiva Allen + on 2015-10-14

Janette is fabulous!

NPS: Rachel layered and colored my hair and I could not be more pleased with how it turned out. She listened to exactly what I wanted and provided wonderful suggestions with the color that turned out really nice. Thanks Rachel!

by Natasha Nosrat on 2015-10-01

Rachel layered and colored my hair and I could not be more pleased with how it turned out. She listened to exactly what I wanted and provided wonderful suggestions with the color that turned out really nice. Thanks Rachel!

NPS:

Kate is amazing every time! :D My hair looks fabulous!

by Rachael Callahan on 2015-09-27

Kate is amazing every time! :D My hair looks fabulous!

NPS:

I love Leanne and how she takes care of my hair! For over 25 years I have trusted her to care for my thin and baby fine hair! I have never been disappointed

by Judi Hoefs on 2015-09-24

I love Leanne and how she takes care of my hair! For over 25 years I have trusted her to care for my thin and baby fine hair! I have never been disappointed

NPS: Kyle was excellent cannot wait to back for next results. Atmosphere was relaxing which I look in a salon

by Nellie Torres on 2015-09-20

Kyle was excellent cannot wait to back for next results. Atmosphere was relaxing which I look in a salon

NPS:

Love the salon Rachel did my hair and she always does a great job she listens and give a good review of what I want

by Lynn Gibson on 2015-09-18

Love the salon Rachel did my hair and she always does a great job she listens and give a good review of what I want

NPS:

Sherri is the best!! My hair always looks so much better!

by Lisa Grier + on 2015-09-18

Sherri is the best!! My hair always looks so much better!

NPS:

I walked in feeling old and unattractive. Laurie listened and did wonders to turn my bad day into a good one.

by Anon on 2015-09-18

I walked in feeling old and unattractive. Laurie listened and did wonders to turn my bad day into a good one.

NPS: I had a great experience with dear Amber. I was not feeling good about my hair at all and Amber changed that. She did color, cut & Brazilian blowout for me. I could not believe how good my hair looked. I am thankful to have found Amber.

by Sophia Sherif on 2015-09-18

I had a great experience with dear Amber. I was not feeling good about my hair at all and Amber changed that. She did color, cut & Brazilian blowout for me. I could not believe how good my hair looked. I am thankful to have found Amber.

NPS:

Amber Rocks. Thanks for making me fall asleep in the chair

by Dave Sushi-Fernandez on 2015-09-17

Amber Rocks. Thanks for making me fall asleep in the chair

NPS:

Incredible staff!

by Amber CAVENER on 2015-09-17

Incredible staff!

NPS: Katrina's great. Recommended a change for me and helped me learn how to style my hair with plenty of tips on the right products and tools. I'm getting complements even after styling it myself

by Anon on 2015-09-14

Katrina's great. Recommended a change for me and helped me learn how to style my hair with plenty of tips on the right products and tools. I'm getting complements even after styling it myself

NPS:

Empire was able to schedule me the same day and Olivia did a wonderful job. Thank you, Annette

by Annette German + on 2015-09-13

Empire was able to schedule me the same day and Olivia did a wonderful job. Thank you, Annette

NPS:

Janette was amazing! I absolutely love my hair!

by Laura Freeman on 2015-09-11

Janette was amazing! I absolutely love my hair!

NPS:

My haircut is excellent. I am really pleasure about that

by Anon on 2015-09-09

My haircut is excellent. I am really pleasure about that NPS:

Awesome - Rachel was great !

by Anon on 2015-09-09

Awesome - Rachel was great !

NPS:

Natalie is so sweet and friendly. She really listens to what the client wants but also offers great recommendations. I am so happy with my cut and color. Fantastic experience overall!

by Asgie Hernandez on 2015-09-07

Natalie is so sweet and friendly. She really listens to what the client wants but also offers great recommendations. I am so happy with my cut and color. Fantastic experience overall!

NPS:

Olivia is fantastic! She does great work and she is truly nice.

by Cheryl Tracy on 2015-09-05

Olivia is fantastic! She does great work and she is truly nice.

NPS:

Quy is awesome. Perfect haircut, perfect color every time!

by Monica Bonno on 2015-09-05

Quy is awesome. Perfect haircut, perfect color every time! NPS:

Everyone was friendly and Kate did a great job. I will definitely be back soon!

by Mira Asad on 2015-09-03

Everyone was friendly and Kate did a great job. I will definitely be back soon!

NPS:

I am so happy with Kate. It was my first visit and I came in with problem hair - to put it mildly. She was patient, attentive to detail and I walked out looking like a million bucks with my confidence restored. I am very happy, Thank You!

by Rebecca Rych on 2015-09-03

I am so happy with Kate. It was my first visit and I came in with problem hair - to put it mildly. She was patient, attentive to detail and I walked out looking like a million bucks with my confidence restored. I am very happy, Thank You!

NPS:

I saw Olivia right before 4th of July. I was currently studying for the bar exam and hadn't been going out much, but with family and friends coming into town for the 4th, I wanted my hair done. I have basic blonde hair. My hair lady usually does bleach highlights and tones and its good to go. Well when I left the salon that day, I still had full on dark roots. I was in disbelief and even my fiancé who usually has no opinion on my hair couldn't believe it when I told him I had just gotten in it done. I immediately called the salon and the receptionist said she couldn't fit me in again until the following Tuesday (4th of July was Saturday). I explained that this would not work and asked for Olivia. When Olivia got on the phone I explained to her the situation and she said she could get me in the following day (Friday) with Kyle. At this time I was studying 12 hour days for the bar exam and didn't have another 2 hours to go sit at a salon but I needed my hair done. The following day i explained to Kyle my displeasure with my hair and he said he would take care of it. Well when I left that day, I no longer had roots, however I had two visible colors of blonde. He did not match my roots to the color of blonde I had going, so though I no longer had dark roots, I now had a new color of blonde roots that didn't match my hair. Though I didn't have to pay Kyle again for the service, he explained to me that the tip I left Olivia went to Olivia ($24), so therefore, I left him another $20. So $164 later at Empire salon and I had horrible looking hair. For 4th of July I had to load my roots with blonde dry to try to mask the mistake. THis was a very unfortunate experience for me because I live walking distance to the salon and was really excited to have a beautiful salon so close to home. I just don't understand what happened here, as I do not have complicated hair.

by Bree Evans on 2015-09-03

I saw Olivia right before 4th of July. I was currently studying for the bar exam and hadn't been going out much, but with family and friends coming into town for the 4th, I wanted my hair done. I have basic blonde hair. My hair lady usually does bleach highlights and tones and its good to go. Well when I left the salon that day, I still had full on dark roots. I was in disbelief and even my fiancé who usually has no opinion on my hair couldn't believe it when I told him I had just gotten in it done. I immediately called the salon and the receptionist said she couldn't fit me in again until the following Tuesday (4th of July was Saturday). I explained that this would not work and asked for Olivia. When Olivia got on the phone I explained to her the situation and she said she could get me in the following day (Friday) with Kyle. At this time I was studying 12 hour days for the bar exam and didn't have another 2 hours to go sit at a salon but I needed my hair done. The following day i explained to Kyle my displeasure with my hair and he said he would take care of it. Well when I left that day, I no longer had roots, however I had two visible colors of blonde. He did not match my roots to the color of blonde I had going, so though I no longer had dark roots, I now had a new color of blonde roots that didn't match my hair. Though I didn't have to pay Kyle again for the service, he explained to me that the tip I left Olivia went to Olivia ($24), so therefore, I left him another $20. So $164 later at Empire salon and I had horrible looking hair. For 4th of July I had to load my roots with blonde dry shampoo to try to mask the mistake. THis was a very unfortunate experience for me because I live walking distance to the salon and was really excited to have a beautiful salon so close to home. I just don't understand what happened here, as I do not have complicated hair.

NPS:

Another awesome haircut by Amber. It's like she reads my mind. Thanks!

by Hannah Yim on 2015-08-27

Another awesome haircut by Amber. It's like she reads my mind. Thanks!

NPS:

Olivia is fabulous! So glad I came back!

by Anon on 2015-08-23

Olivia is fabulous! So glad I came back!

NPS:

everything was great!! Hair came out great, service was wonderful.

by Charlotte Tisdale on 2015-08-23 everything was great!! Hair came out great, service was wonderful.

NPS: I saw Rachel for the first time. I loved that I was able to get in same day, I didn't feel rushed, she took her time and talked to me about what I wanted. While Washing my hair she gave me the most relaxing scalp massage. I got my hair colored, cut and styled and left feeling amazing! I love my haircut- it actually looks longer and fuller- she did a wonderful job! And it was totally affordable! I couldn't believe it. I will definitely come back!

by Chantell Cooper on 2015-08-22

I saw Rachel for the first time. I loved that I was able to get in same day, I didn't feel rushed, she took her time and talked to me about what I wanted. While Washing my hair she gave me the most relaxing scalp massage. I got my hair colored, cut and styled and left feeling amazing! I love my haircut- it actually looks longer and fuller- she did a wonderful job! And it was totally affordable! I couldn't believe it. I will definitely come back!

NPS:

Rachel was very nice and did a great job on my cut. The only reason I give four stars instead of five is because you don't offer all the services I would need.

by Joanna Guerriero + on 2015-08-22

Rachel was very nice and did a great job on my cut. The only reason I give four stars instead of five is because you don't offer all the services I would need.

NPS:

I am satisfied with everything providing. Stay regular client since last year. Always very good service.

by Igor Khobotov on 2015-08-21 I am satisfied with everything providing. Stay regular client since last year. Always very good service.

NPS:

Worked with Kate for the first time, and she was great! I loved my new hair immediately, it was exactly what I was going for.

by Brittany Wiecek on 2015-08-20

Worked with Kate for the first time, and she was great! I loved my new hair immediately, it was exactly what I was going for.

NPS:

Excellnet environment and the people are friendly and personable. They take their time to understand exactly what you want. They even give you a scalp massage while washing and conditioning your hair. I tell everyone about you guys!

by Andrea Mallet on 2015-08-18

Excellnet environment and the people are friendly and personable. They take their time to understand exactly what you want. They even give you a scalp massage while washing and conditioning your hair. I tell everyone about you guys!

NPS:

My stylist Natalie was very personable and professional. I love my hair!

by Anon on 2015-08-12

My stylist Natalie was very personable and professional. I love my hair! NPS:

I love Katrina!

by Lucy Foerster on 2015-08-09

I love Katrina!

NPS:

It was my first time at Empire Salon - very happy with the experience. Natalie was very attentive to what I wanted. She was also very friendly. I got a great haircut, a great color, and enjoyed an interesting conversation with her.

by Nadine Kadri on 2015-08-08

It was my first time at Empire Salon - very happy with the experience. Natalie was very attentive to what I wanted. She was also very friendly. I got a great haircut, a great color, and enjoyed an interesting conversation with her.

NPS:

Kate was great she did exactly what I ask for and more ;) their front desk assistants are very friendly !! I recommend anyone to go to empire salon !!

by Erica Foringer on 2015-08-08

Kate was great she did exactly what I ask for and more ;) their front desk assistants are very friendly !! I recommend anyone to go to empire salon !!

NPS: Amber is so awesome! She was patient when I explained what I wanted and my hair came out great. She's also really nice to talk to, and a very fun person! Also the receptionist was very sweet and helpful with products. I felt really welcome

by Jennifer Stanley + on 2015-08-06

Amber is so awesome! She was patient when I explained what I wanted and my hair came out great. She's also really nice to talk to, and a very fun person! Also the receptionist was very sweet and helpful with products. I felt really welcome

NPS:

Katrina always does a phenomenal job on my curly hair and does so with a smile and friendly demeanor. The staff at Empire Salon is great as well, quick with check in & check out and customer focused.

by Michelle Denton on 2015-08-06

Katrina always does a phenomenal job on my curly hair and does so with a smile and friendly demeanor. The staff at Empire Salon is great as well, quick with check in & check out and customer focused.

NPS:

Marissa is the absolute best. I've never had such consistently amazing cuts and styles. I will never go anywhere else!

by Anon on 2015-08-02

Marissa is the absolute best. I've never had such consistently amazing cuts and styles. I will never go anywhere else!

NPS: very happy with hair cut

by Anna Siemons on 2015-07-31 very happy with hair cut

NPS:

Always love how my hair looks after I leave. Katrina is the best!! :)

by Anon on 2015-07-31

Always love how my hair looks after I leave. Katrina is the best!! :)

NPS:

Natalie always does a great job of coloring and curing my hair. She is great about listening to what the client wants! I would highly recommend her.

by Ashley Nail on 2015-07-31

Natalie always does a great job of coloring and curing my hair. She is great about listening to what the client wants! I would highly recommend her.

NPS:

Kate did a great job! I'm finally happy with a haircut for my curly hair and I'm excited to have found a good hairdresser!

by Nellie Said on 2015-07-26

Kate did a great job! I'm finally happy with a haircut for my curly hair and I'm excited to have found a good hairdresser!

NPS: Olivia was wonderful. She took into account my lifestyle, thinning hair and hair health. My hair looks wonderful and full again. Thanks Olivia.

by Annette German + on 2015-07-25

Olivia was wonderful. She took into account my lifestyle, thinning hair and hair health. My hair looks wonderful and full again. Thanks Olivia.

NPS:

Just moved to Irvine and Katrina was recommended to me. She exceeded my expectations. Very professional, listened to my needs and delivered, and gave me a great cut and color too!

by Anon on 2015-07-22

Just moved to Irvine and Katrina was recommended to me. She exceeded my expectations. Very professional, listened to my needs and delivered, and gave me a great cut and color too!

NPS:

Czarina is great!! Love my new highlights and hair style!!

by Nathan Bettenhausem on 2015-07-22

Czarina is great!! Love my new highlights and hair style!!

NPS: N/A

Kate is a great stylist! My hair is always beautiful and shiny after seeing her. by Rachael Callahan on 2015-07-19

Kate is a great stylist! My hair is always beautiful and shiny after seeing her.

NPS:

Love empire salon! Have been coming here for years.

by Anon on 2015-07-18

Love empire salon! Have been coming here for years.

NPS:

Katie spent time understanding my goals for color and cut, she was personable and professional. Most of all, I'm happy with the way my longer hair now has some layers and frames my face. Color looks great too.

by Anon on 2015-07-17

Katie spent time understanding my goals for color and cut, she was personable and professional. Most of all, I'm happy with the way my longer hair now has some layers and frames my face. Color looks great too.

NPS:

Janette is excellent

by Babak Firoozi on 2015-07-17

Janette is excellent

NPS: Wonderful - as usual!

by Karen Scanlon on 2015-07-10

Wonderful - as usual!

NPS:

Amber is AMAZING!!!

by Dana Grafman on 2015-07-10

Amber is AMAZING!!!

NPS:

Love Empire Salon and Que!!

by Anon on 2015-07-08

Love Empire Salon and Que!!

NPS:

Sherry my hair stylist is fabulous. The front desk staff is also very efficient.

by Robin Greenberg on 2015-07-06

Sherry my hair stylist is fabulous. The front desk staff is also very efficient.

NPS:

I got a haircut and a redye with Marissa from Empire Salon on Monday, June 29. It was my first time scheduling an appointment and going to Empire Salon. I scheduled my appointment the week prior and the receptionist was extremely friendly and helpful. I told her what I was looking to do and asked her which stylist would be best for me. I got an early and convenient date! Coming into my appointment, Marissa made sure I was comfortable. She also asked questions and clarified what I wanted to do. She also gave her opinion and made sure I was within my budget. I am very happy with my results, and would definitely come back and work with Marissa again!

by Cassie Reynoso on 2015-07-01

I got a haircut and a redye with Marissa from Empire Salon on Monday, June 29. It was my first time scheduling an appointment and going to Empire Salon. I scheduled my appointment the week prior and the receptionist was extremely friendly and helpful. I told her what I was looking to do and asked her which stylist would be best for me. I got an early and convenient date! Coming into my appointment, Marissa made sure I was comfortable. She also asked questions and clarified what I wanted to do. She also gave her opinion and made sure I was within my budget. I am very happy with my results, and would definitely come back and work with Marissa again!

NPS:

Always leave this salon happy.

by Anon on 2015-07-01

Always leave this salon happy.

NPS:

Olivia is wonderful, professional & the Best Colorist I've been to. She listens!! Debby Manning

by Debby Manning + on 2015-07-01 Olivia is wonderful, professional & the Best Colorist I've been to. She listens!! Debby Manning

NPS:

Janette always does a great job - thank you!!

by Crystal Hernandez on 2015-06-29

Janette always does a great job - thank you!!

NPS:

Janette always does a great job - thank you!!

by Crystal Hernandez on 2015-06-29

Janette always does a great job - thank you!!

NPS:

Eric is the best!!!

by Elizabeth Rossman on 2015-06-29

Eric is the best!!!

NPS:

Janette did a great job on my haircut! Will definitely be back in the near future!

by Anon on 2015-06-27 Janette did a great job on my haircut! Will definitely be back in the near future!

NPS:

Sherri is wonderful that is why I keep coming back and have referred her to everyone I know!!

by Lisa Grier + on 2015-06-26

Sherri is wonderful that is why I keep coming back and have referred her to everyone I know!!

NPS:

Olivia is amazing! I've been going to her for about 2 years now. I'm always offered a smock and something to drink just as the experience begins. The receptionist has been pleasant every time. I like the text & email confirmation that I get reminding me of my appointment 2 days before so I don't overbook the day or have enough time to adjust. The wash station is my favorite. It feels like all my problems for the last month are washed away with the massage. Olivia is a great conversationalist and bright so the time flies by while I'm setting in her chair.

by Jake Straub on 2015-06-22

Olivia is amazing! I've been going to her for about 2 years now. I'm always offered a smock and something to drink just as the experience begins. The receptionist has been pleasant every time. I like the text & email confirmation that I get reminding me of my appointment 2 days before so I don't overbook the day or have enough time to adjust. The wash station is my favorite. It feels like all my problems for the last month are washed away with the massage. Olivia is a great conversationalist and bright so the time flies by while I'm setting in her chair.

NPS: Olivia was awesome, as usual. She cuts my crazy curly hair and figures out a way to make it look great short! I trust her completely and highly recommend her.

by Anon on 2015-06-21

Olivia was awesome, as usual. She cuts my crazy curly hair and figures out a way to make it look great short! I trust her completely and highly recommend her.

NPS:

Very helpful and friendly. Got compliments on my hair right away. Overall a great experience.

by Ryan Stenvick on 2015-06-19

Very helpful and friendly. Got compliments on my hair right away. Overall a great experience.

NPS:

It was great, I like the reception staff. I get my hair colored, cut, and styled by Rachael. She's the best, she also does as well. She is professional and very skilled at what she does.oh yes she did my make up a few times too. I'm am very happy with her.

by Veronica Barrio on 2015-06-19

It was great, I like the reception staff. I get my hair colored, cut, and styled by Rachael. She's the best, she also does threading as well. She is professional and very skilled at what she does.oh yes she did my make up a few times too. I'm am very happy with her.

NPS: Kate is the best!

by Rachael Callahan on 2015-06-18

Kate is the best!

NPS:

Marissa is awesome!

by Marisa Aldex on 2015-06-18

Marissa is awesome!

NPS:

Natalie was fantastic as always! She does magic with color and hair. And she has a great personality. I'll definitely be back to see her again!

by Kit Eighan on 2015-06-11

Natalie was fantastic as always! She does magic with color and hair. And she has a great personality. I'll definitely be back to see her again!

NPS:

No complaints. Great service.

by William Leonard on 2015-06-11

No complaints. Great service.

NPS: Amber was amazing and did a perfect job on my hair without any damage

by Anon on 2015-06-05

Amber was amazing and did a perfect job on my hair without any damage

NPS:

Katrina was great and everyone at the salon were so friendly!

by Anon on 2015-06-04

Katrina was great and everyone at the salon were so friendly!

NPS:

Natalie's a great stylist.

by Anon on 2015-06-02

Natalie's a great stylist.

NPS:

Awesome cut, awesome service and nice salon. Love me some Czarina and her brand new assistant.

by Jim* Martinez on 2015-05-31

Awesome cut, awesome service and nice salon. Love me some Czarina and her brand new assistant.

NPS: Great experience as usual !!

by Ivy Y. Lin on 2015-05-27

Great experience as usual !!

NPS:

I loved how my hair turned out, the curls stayed throughout the night and the curls the next day were still amazing.

by Kristen Chan on 2015-05-24

I loved how my hair turned out, the curls stayed throughout the night and the curls the next day were still amazing.

NPS:

Katrina is a master of color and her winning personality is a joy to know and share!!!

by Lynda Poulin on 2015-05-24

Katrina is a master of color and her winning personality is a joy to know and share!!!

NPS:

I have been going here for years and love it and the staff!

by Maureen Trujillo + on 2015-05-22

I have been going here for years and love it and the staff!

NPS: Your Salon is really good. I was greeted professionally & promptly. Olivia did an outstanding job with a trim & color. She listened & followed through w/ beautiful results! I shall return. D. Manning

by Debby Manning + on 2015-05-20

Your Salon is really good. I was greeted professionally & promptly. Olivia did an outstanding job with a trim & color. She listened & followed through w/ beautiful results! I shall return. D. Manning

NPS:

The salon itself is and clean and organized, it's my haircut and color I am very unhappy with. My stylist was Janette and it was my first time getting my hair done by her. I chose her based on the few good reviews she had on Yelp. I'm pretty laid back about my hair and was open to suggestions from her. She didn't really give me any feedback which was fine so I showed her a photo of a medium-length blunt cut I've been meaning to try. I also stressed to her I want a natural color with a subtle ombré so she suggested balayage (spelling?) and that my hair would look sun-kissed. Sounded good to me so I went with it. I also asked her how long it would take since I am nursing my 8 month old exclusively and I'm short on time and she said 2 hrs and 15 mins. That sounded fine too. When she got to cutting my hair I noticed she chopped quite a bit off. Looked like 5 inches or so. I stopped her and asked how short is she cutting my hair and she said it's still a good length. So I went with it...Almost 4.5 hrs later I walk out of the salon with everything I don't want for my hair: super short (maybe .5" below my shoulder) and almost blond highlights at my ends. Definitely doesn't look sun-kissed as she described. I know Janette didn't truly listen to me and what I wanted because she kept asking me the same questions more than twice. I caught that within the first 10 minutes of coversing with her and should've taken that as a red flag. Now I'm out $230 ($200 for cut and color and $30 for tip. I still tipped her almost 18% because I'm just like that). I've been to excellent salons in LA and in OC and chose this one since I decided I wanted a haircut asap and didn't want to wait weeks for my favorite stylists. This was by far the worst haircut and color I have every had. I will never go back to Janette again and others should be warned that she doesn't listen and will really mess your hair up. I also came home to a very distraught and hungry baby and felt so guilty for leaving him for that long (I have never been away from him for that long). I gave one star for the salon cleanliness.

by Jenilyn White on 2015-05-19

The salon itself is and clean and organized, it's my haircut and color I am very unhappy with. My stylist was Janette and it was my first time getting my hair done by her. I chose her based on the few good reviews she had on Yelp. I'm pretty laid back about my hair and was open to suggestions from her. She didn't really give me any feedback which was fine so I showed her a photo of a medium-length blunt cut I've been meaning to try. I also stressed to her I want a natural color with a subtle ombré so she suggested balayage (spelling?) and that my hair would look sun-kissed. Sounded good to me so I went with it. I also asked her how long it would take since I am nursing my 8 month old exclusively and I'm short on time and she said 2 hrs and 15 mins. That sounded fine too. When she got to cutting my hair I noticed she chopped quite a bit off. Looked like 5 inches or so. I stopped her and asked how short is she cutting my hair and she said it's still a good length. So I went with it...Almost 4.5 hrs later I walk out of the salon with everything I don't want for my hair: super short (maybe .5" below my shoulder) and almost blond highlights at my ends. Definitely doesn't look sun-kissed as she described. I know Janette didn't truly listen to me and what I wanted because she kept asking me the same questions more than twice. I caught that within the first 10 minutes of coversing with her and should've taken that as a red flag. Now I'm out $230 ($200 for cut and color and $30 for tip. I still tipped her almost 18% because I'm just like that). I've been to excellent salons in LA and in OC and chose this one since I decided I wanted a haircut asap and didn't want to wait weeks for my favorite stylists. This was by far the worst haircut and color I have every had. I will never go back to Janette again and others should be warned that she doesn't listen and will really mess your hair up. I also came home to a very distraught and hungry baby and felt so guilty for leaving him for that long (I have never been away from him for that long). I gave one star for the salon cleanliness.

NPS: Getting my bangs trimmed used to be free and I would tip my stylist. However, this time when I went, I was charged and I tipped. Not worth the 5 minute trim.

by Anon on 2015-05-18

Getting my bangs trimmed used to be free and I would tip my stylist. However, this time when I went, I was charged and I tipped. Not worth the 5 minute trim.

NPS:

Impeccable salon. Reception , customer service outstanding and the cut , Color and services of Quay outstanding. Pleasure dealing with your salon.

by Sheila Devdas on 2015-05-16

Impeccable salon. Reception , customer service outstanding and the cut , Color and services of Quay outstanding. Pleasure dealing with your salon.

NPS:

Happy with my new hair cut :)

by Joan Newton on 2015-05-15

Happy with my new hair cut :)

NPS:

Natalie was great!

by Aimee Garber on 2015-05-14

Natalie was great! NPS:

Kate is awesome!! Love the salon!!

by Anon on 2015-05-13

Kate is awesome!! Love the salon!!

NPS:

Very happy with the my service.

by Anon on 2015-05-12

Very happy with the my service.

NPS:

Katrina is the best! She taught me how to do my hair and I had an "a-ha" moment!

by Anon on 2015-05-10

Katrina is the best! She taught me how to do my hair and I had an "a-ha" moment!

NPS:

Love my new haircut. The staff is always friendly, welcoming, and professional!

by Anon on 2015-05-10 Love my new haircut. The staff is always friendly, welcoming, and professional!

NPS:

Excellent service

by Karl Grabowiec on 2015-05-02

Excellent service

NPS:

Kate was the absolute BEST! I LOVE LOVE LOVE my haircut! It literally is the best hair cut I have ever had and I want to always get my hair done here from now on. She also curled and made my hair absolutely gorgeous before I left at no extra charge. My hair had never looked better. She was so thorough and talented and so many people complimented my hair. Even my husband noticed the nice framing my hair was doing around my face and he knows nothing about women's hair and style. This was the best hair cut experience I have ever had.

by Jem Bautista on 2015-05-01

Kate was the absolute BEST! I LOVE LOVE LOVE my haircut! It literally is the best hair cut I have ever had and I want to always get my hair done here from now on. She also curled and made my hair absolutely gorgeous before I left at no extra charge. My hair had never looked better. She was so thorough and talented and so many people complimented my hair. Even my husband noticed the nice framing my hair was doing around my face and he knows nothing about women's hair and style. This was the best hair cut experience I have ever had.

NPS: Always friendly, comidates your needs, and provides great service to everyone

by Anon on 2015-05-01

Always friendly, comidates your needs, and provides great service to everyone

NPS:

I had a wonderful experience and look forward to coming back in the future.

by Whitney Kelley on 2015-04-29

I had a wonderful experience and look forward to coming back in the future.

NPS:

Always a pleasure to work with your salon and Kyle!!! Love the color and cut!!!

by Kathi Kobayashi on 2015-04-27

Always a pleasure to work with your salon and Kyle!!! Love the color and cut!!!

NPS:

My haircut and color with Amber were fabulous (as always!). Thanks Amber, you're amazing!

by Lila Faz on 2015-04-22

My haircut and color with Amber were fabulous (as always!). Thanks Amber, you're amazing! NPS:

Kate is always professional and does an awesome cut every time. Thx Kate!

by Sheri Delmage on 2015-04-16

Kate is always professional and does an awesome cut every time. Thx Kate!

NPS:

This was my first visit. The salon itself is beautifully decorated and the staff is very professional. The receptionist welcomed me immediately and made me feel comfortable right away. As i waited I noticed the clents who were leaving had great relationships with their stylists, had been coming for a long time, and made regular appointments. Natalie cut my hair. We discussed my current style and what would work best for my current lifestyle (i just had a baby), what would grow out the best, and what would work well with my face shape. She did a beautiful job and I will definitely be going back.

by Anon on 2015-04-12

This was my first visit. The salon itself is beautifully decorated and the staff is very professional. The receptionist welcomed me immediately and made me feel comfortable right away. As i waited I noticed the clents who were leaving had great relationships with their stylists, had been coming for a long time, and made regular appointments. Natalie cut my hair. We discussed my current style and what would work best for my current lifestyle (i just had a baby), what would grow out the best, and what would work well with my face shape. She did a beautiful job and I will definitely be going back.

NPS: Natalie did an excellent job on my color. She really listened to what I wanted and was a perfectionist. Empire carries great product lines. I would highly recommend Natalie and Empire.

by Ashley Nail on 2015-04-09

Natalie did an excellent job on my color. She really listened to what I wanted and was a perfectionist. Empire carries great product lines. I would highly recommend Natalie and Empire.

NPS:

Kyle rocks!

by Jason Mcmahan on 2015-04-02

Kyle rocks!

NPS:

Had a great experience at Empire salon and Kate did a fantastic job. I left very happy with my hair.

by Lisa Deolden on 2015-03-31

Had a great experience at Empire salon and Kate did a fantastic job. I left very happy with my hair.

NPS:

Terrific hair color and cut!

by Marilyn Cavener on 2015-03-26

Terrific hair color and cut!

NPS: Have been going here for years. Quy, the owner, is the best at cut and color. Can't believe how fast he is, too. Always love the results.

by Monica Bonno on 2015-03-25

Have been going here for years. Quy, the owner, is the best at cut and color. Can't believe how fast he is, too. Always love the results.

NPS:

Janette is the best!!

by Timandra Okimoto on 2015-03-25

Janette is the best!!

NPS:

I saw Kate. She was friendly and listened to exactly what I wanted in my hair cut. She shared her knowledge in different cutting techniques for long, thick hair and you can tell she knows her stuff. I love the my cut turned out and would recommend her to a friend.

by Anon on 2015-03-25

I saw Kate. She was friendly and listened to exactly what I wanted in my hair cut. She shared her knowledge in different cutting techniques for long, thick hair and you can tell she knows her stuff. I love the my cut turned out and would recommend her to a friend.

NPS: My experience was great, as always. Laurie is fantastic and always listens to what I would like, and is creative and honest. She makes my hair look wonderful every time.

by Kali Gomez on 2015-03-22

My experience was great, as always. Laurie is fantastic and always listens to what I would like, and is creative and honest. She makes my hair look wonderful every time.

NPS:

As always I enjoyed my experience. I love love love Eric and my hair looks beautiful!

by Janice Rosenberg on 2015-03-16

As always I enjoyed my experience. I love love love Eric and my hair looks beautiful!

NPS:

This is a great salon. From the first phone to the greying as you walk in they make you feel welcomed. They are very professional and friendly. Cut and color is amazing!!

by Debbie Green on 2015-03-16

This is a great salon. From the first phone to the greying as you walk in they make you feel welcomed. They are very professional and friendly. Cut and color is amazing!!

NPS:

My color has never looked better!

by Lynda Alter on 2015-03-05 My color has never looked better!

NPS:

Amazing experience. Marissa colored my hair and I must say its the best it's been in a very long tome

by Lynda Alter on 2015-03-05

Amazing experience. Marissa colored my hair and I must say its the best it's been in a very long tome

NPS:

Excellent as always. LeAnn is awesome.

by Robin Harer on 2015-02-28

Excellent as always. LeAnn is awesome.

NPS:

Janette is absolutely the best! Every visit is a pleasant experience!

by Karen Yang on 2015-02-27

Janette is absolutely the best! Every visit is a pleasant experience!

NPS:

Great Stylist. Marissa is the best!. Thanks!

by Anon on 2015-02-26 Great Stylist. Marissa is the best!. Thanks!

NPS:

Empire Salon is a first class service salon and has an exceptionally friendly staff. I've been a customer for several years. My master stylist, Quy, is outstanding and has magic hands. He continually learns new and improved techniques and becomes "one" with my hair. Be sure to check out his brand new, state-of-the-art blow dryer!

by Ruby * Louis on 2015-02-25

Empire Salon is a first class service salon and has an exceptionally friendly staff. I've been a customer for several years. My master stylist, Quy, is outstanding and has magic hands. He continually learns new and improved techniques and becomes "one" with my hair. Be sure to check out his brand new, state-of-the-art blow dryer!

NPS:

I walked into this Salon yesterday needing a trim. Marissa was fantastic. She took her time and my hair looks wonderful. I will definitely will be using her for all my hair needs

by Lynda Alter on 2015-02-25

I walked into this Salon yesterday needing a trim. Marissa was fantastic. She took her time and my hair looks wonderful. I will definitely will be using her for all my hair needs

NPS:

Every time I come to Empire Salon, I consider it a mini vacation. Eric has my hair under control, where I leave feeling I'm ready for the day. Bleu can give a head massage while she is shampooing my hair and makes a splitting headache disappears. Whoever is at the front desk makes you feel welcome and they were waiting for you. This salon is so welcoming and talented that is it well worth the drive.

by Anon on 2015-02-20

Every time I come to Empire Salon, I consider it a mini vacation. Eric has my hair under control, where I leave feeling I'm ready for the day. Bleu can give a head massage while she is shampooing my hair and makes a splitting headache disappears. Whoever is at the front desk makes you feel welcome and they were waiting for you. This salon is so welcoming and talented that is it well worth the drive.

NPS:

Love the staff! They are very welcoming and friendly. Marissa is the best!

by Anon on 2015-02-17

Love the staff! They are very welcoming and friendly. Marissa is the best!

NPS:

Very professional salon. And Natalie knows how to take care of her customers' hair. They are really good

by Anon on 2015-02-16

Very professional salon. And Natalie knows how to take care of her customers' hair. They are really good

NPS: Katrina was excellent, as always. She always listens to exactly what i am wanting done to my hair! I would recommend for anyone to come see Katrina!

by Valerie Alderman on 2015-02-11

Katrina was excellent, as always. She always listens to exactly what i am wanting done to my hair! I would recommend for anyone to come see Katrina!

NPS:

Laurie is the absolute best!! Always a great experience and I love my haircut and color:)

by Kim Prijatel on 2015-02-07

Laurie is the absolute best!! Always a great experience and I love my haircut and color:)

NPS:

Excellent service & haircut. Empire Salon has a very welcoming staff & atmosphere.

by Anon on 2015-02-06

Excellent service & haircut. Empire Salon has a very welcoming staff & atmosphere.

NPS:

Kyle is amazing!! Love love love him and his work!

by Quynh Bravo on 2015-02-01 Kyle is amazing!! Love love love him and his work!

NPS:

Date of appointment: Jan. 15, 2015 This review is for Olivia. I went to Empire for the first time to redo an old ombre job that had gone down all the way to the bottom of my hair. I wanted the ombre higher and for it to blend into my background color nicely without showing any edges/lines. Olivia listened to all of my requests and answered all of my questions with a lot of patience (she is very nice), and she gave me an AMAZING haircut and color that are just what I had asked for. I have long curly color-treated hair that tends to a lot but since my appointment with Olivia I have noticed less frizz despite it being bleached again! I was very nervous because I've never had a 100% satisfactory color experience with salons before, but Olivia is truly an artist and she has an understanding of hair that is the quality of a top hair stylist. I can't be any happier with my new hair! Thanks, Olivia!

by Anon on 2015-01-29

Date of appointment: Jan. 15, 2015 This review is for Olivia. I went to Empire for the first time to redo an old ombre job that had gone down all the way to the bottom of my hair. I wanted the ombre higher and for it to blend into my background color nicely without showing any edges/lines. Olivia listened to all of my requests and answered all of my questions with a lot of patience (she is very nice), and she gave me an AMAZING haircut and color that are just what I had asked for. I have long curly color-treated hair that tends to frizz a lot but since my appointment with Olivia I have noticed less frizz despite it being bleached again! I was very nervous because I've never had a 100% satisfactory color experience with salons before, but Olivia is truly an artist and she has an understanding of hair that is the quality of a top hair stylist. I can't be any happier with my new hair! Thanks, Olivia!

NPS:

I always love going to this salon! by Cathy Rossman on 2015-01-28

I always love going to this salon!

NPS:

Great as always. God to see some new chairs.

by Anon on 2015-01-28

Great as always. God to see some new chairs.

NPS:

Katrina is terrific! As an artist w/both color and cutting expertise, she also listens carefully to what clients really would like and provides her professional input to deliver the optimal results for customer satisfaction. Very pleased and will be happy to refer others for salon needs. Thank you~ Lynda Poulin

by Lynda Poulin on 2015-01-24

Katrina is terrific! As an artist w/both color and cutting expertise, she also listens carefully to what clients really would like and provides her professional input to deliver the optimal results for customer satisfaction. Very pleased and will be happy to refer others for salon needs. Thank you~ Lynda Poulin

NPS:

It,s always a GREAT experience !

by Rick Corbett on 2015-01-24

It,s always a GREAT experience !

NPS: Katrina is the best there is. I am so thankful for her.

by Lucy Foerster on 2015-01-24

Katrina is the best there is. I am so thankful for her.

NPS:

Excellent...marissa Francisco did a great job..he gave me best hair cut..

by Supriya Kommalapati on 2015-01-23

Excellent...marissa Francisco did a great job..he gave me best hair cut..

NPS:

Excellent service! Wonderful staff, very friendly.

by Anon on 2015-01-19

Excellent service! Wonderful staff, very friendly.

NPS:

Great service and excellent customer service ! Front office is always willing to help .

by Sheila Devdas on 2015-01-18

Great service and excellent customer service ! Front office is always willing to help .

NPS: Great place for , lovely staff

by Anon on 2015-01-16

Great place for hair coloring, lovely staff

NPS:

Amber was so helpful in helping me realize my hair potential. She listened to what I wanted and developed the perfect color. The salon is clean and the staff is friendly and I love the organic products that smell amazing!

by Anon on 2015-01-16

Amber was so helpful in helping me realize my hair potential. She listened to what I wanted and developed the perfect color. The salon is clean and the staff is friendly and I love the organic products that smell amazing!

NPS:

After many home dye jobs, I decided I needed some attention from a professional. With so many salons in Orange County, it was tough to choose one. I relied on Yelp reviews and I am so glad I did. I had the great fortune of getting Amber as my stylist and she did an amazing job of cleaning up my mess. She took me in right on time, was very personable, asked questions about what I wanted and I couldn't be happier with the result.

by Lisa Rush on 2015-01-15

After many home dye jobs, I decided I needed some attention from a professional. With so many salons in Orange County, it was tough to choose one. I relied on Yelp reviews and I am so glad I did. I had the great fortune of getting Amber as my stylist and she did an amazing job of cleaning up my mess. She took me in right on time, was very personable, asked questions about what I wanted and I couldn't be happier with the result.

NPS:

I was actually kind of disappointed walking out of the salon. I felt like my hair didn't turn out how I wanted. I described I wanted an ombre going on my hair. Somehow I ended up with streaky-high lights at went up to my roots. I told her this wasn't what I had in mind and she fixed it, so the highlights started 1/4 down my hair. I wanted ombre, bayalage going on but what I got just looked like highlights to me. I got a cut and color. The cut to meI would say is okay, nothing special so I felt like it's just an average cut. It was $140 total and with paying that much, I thought I would have walked out feeling a lot more happy/excited about my hair. However I just felt like it was okay.. Olivia tried her best, however I wasn't happy after the first time seeing how I ended up with what looked like highlights. Even after her fixing it which took even longer, my end result to me was just okay. I don't know if I would come back again if this is my result.

by Anh Le on 2015-01-12

I was actually kind of disappointed walking out of the salon. I felt like my hair didn't turn out how I wanted. I described I wanted an ombre going on my hair. Somehow I ended up with streaky-high lights at went up to my roots. I told her this wasn't what I had in mind and she fixed it, so the highlights started 1/4 down my hair. I wanted ombre, bayalage going on but what I got just looked like highlights to me. I got a cut and color. The cut to meI would say is okay, nothing special so I felt like it's just an average cut. It was $140 total and with paying that much, I thought I would have walked out feeling a lot more happy/excited about my hair. However I just felt like it was okay.. Olivia tried her best, however I wasn't happy after the first time seeing how I ended up with what looked like highlights. Even after her fixing it which took even longer, my end result to me was just okay. I don't know if I would come back again if this is my result.

NPS: Quee was excellent with color! He was able to do exactly what I wanted when I wasn't even able to explain it very well myself! Very professional and good at what he does. Thanks Quee!

by Jacque Walters + on 2015-01-12

Quee was excellent with color! He was able to do exactly what I wanted when I wasn't even able to explain it very well myself! Very professional and good at what he does. Thanks Quee!

NPS:

Amber is awesome!

by Marie Tonini on 2015-01-12

Amber is awesome!

NPS:

Kyle is awesome!! I have been with the same hairstylist for almost 13 years and now I have switched to Kyle and Empire Salon and I am very happy that I did. They're fantastic!

by Jason Mcmahan on 2015-01-08

Kyle is awesome!! I have been with the same hairstylist for almost 13 years and now I have switched to Kyle and Empire Salon and I am very happy that I did. They're fantastic!

NPS:

The receptionist and stylist are fantastic!!! Best hair color and cut I have ever had!! by Robin Greenberg on 2015-01-01

The receptionist and stylist are fantastic!!! Best hair color and cut I have ever had!!

NPS:

Another amazing haircut/style by Amber! She truly understands hair, and takes the time to listen to you, and think about what would work best. She also loves what she does and it shows!

by Anon on 2014-12-30

Another amazing haircut/style by Amber! She truly understands hair, and takes the time to listen to you, and think about what would work best. She also loves what she does and it shows!

NPS:

Qui does a great color and styling.

by Suresh Chakravarthi on 2014-12-24

Qui does a great color and styling.

NPS:

I had an amazing experience at the salon! The receptionist was very friendly and the waiting area was very clean and organized. I had an appointment with Marissa and she was amazing! She listened to what I wanted, gave me her advice, and then did a beautiful job on my hair. I would definitely recommend this salon!

by Jessica Olko on 2014-12-21 I had an amazing experience at the salon! The receptionist was very friendly and the waiting area was very clean and organized. I had an appointment with Marissa and she was amazing! She listened to what I wanted, gave me her advice, and then did a beautiful job on my hair. I would definitely recommend this salon!

NPS:

Amber is wonderful. Not only does she do my hair exactly the way I want it, but she is also a gentle soul.

by Amber Christiansen on 2014-12-21

Amber is wonderful. Not only does she do my hair exactly the way I want it, but she is also a gentle soul.

NPS:

Welcoming, with no pressure, clean and nicely appointed. Yet the real bonus is fabulous hair care-- both in color and cut. It's worth a trip from Phoenix each time I'm in need of hair care. Love seeing owner LeAnne and admire her flexibility to serve her clients.

by Joanne Hale on 2014-12-19

Welcoming, with no pressure, clean and nicely appointed. Yet the real bonus is fabulous hair care-- both in color and cut. It's worth a trip from Phoenix each time I'm in need of hair care. Love seeing owner LeAnne and admire her flexibility to serve her clients.

NPS:

Awesome as always! Thx

by Anon on 2014-12-16 Awesome as always! Thx

NPS:

Was very satisfied with my stylist. She Did a great job on my horrible hair. Friendly staff, clean and courteous. I will be back

by Lisa Karr* on 2014-12-10

Was very satisfied with my stylist. She Did a great job on my horrible hair. Friendly staff, clean and courteous. I will be back

NPS:

I expected more!

by Ethan Pour on 2014-12-02

I expected more!

NPS:

Quy was amazing as usual! He spends a great deal of time paying attention to detail. I usually go to him for the Brazilian and he never disappoints. He's fast and efficient and i'm in and out of there in no time with my hair looking great.

by Mary Desilva on 2014-11-26

Quy was amazing as usual! He spends a great deal of time paying attention to detail. I usually go to him for the Brazilian and he never disappoints. He's fast and efficient and i'm in and out of there in no time with my hair looking great.

NPS: My stylist, Kyle Tateyama, was wonderful! He listened to what I wanted and gave his suggestions on how to achieve it. He is great and will always answer any questions that you have. I've been to other salons that tell you they can give you one look but end up with something completely different. I will always come back to this salon for my hair needs.

by Anon on 2014-11-23

My stylist, Kyle Tateyama, was wonderful! He listened to what I wanted and gave his suggestions on how to achieve it. He is great and will always answer any questions that you have. I've been to other salons that tell you they can give you one look but end up with something completely different. I will always come back to this salon for my hair needs.

NPS:

Great experience with Laurie, as usual!

by Kristen Lounsbury on 2014-11-21

Great experience with Laurie, as usual!

NPS:

LeAnne is an artist!

by Judi Hoefs on 2014-11-20

LeAnne is an artist!

NPS: I visit inly this place for my haircut. It's slightly overpriced but I love the service. All people there are nice. And I trust only them to make my haircut and coloring.

by Ekaterina Yarashevich on 2014-11-18

I visit inly this place for my haircut. It's slightly overpriced but I love the service. All people there are nice. And I trust only them to make my haircut and coloring.

NPS:

I continue to drive from Arizona to LeAnne at Empire Salon to get my hair done. Not only do I get in on time, I don't feel rushed and the results are always amazing. Great job. Keep it up!

by Joanne Hale on 2014-11-17

I continue to drive from Arizona to LeAnne at Empire Salon to get my hair done. Not only do I get in on time, I don't feel rushed and the results are always amazing. Great job. Keep it up!

NPS:

Marissa was amazing it was my first time getting a blowout and she made my hair exactly how I wanted and really took her time. I will definitely be back.

by Joanna Braganza on 2014-11-15

Marissa was amazing it was my first time getting a blowout and she made my hair exactly how I wanted and really took her time. I will definitely be back.

NPS: I absolutely love love love my haircut from Kate. She did a phenomenal job the first time I ever went to Empire and she is the reason I have returned and will continue to do so. She listened as I explained what I wanted and she gave me that exactly. She trimmed my hair without taking away too much length, added some long layers and face frame, and made sure that my hair did not have that fresh cut choppy look that I hate. Thank you Kate!

by Claudia Ramirez on 2014-11-10

I absolutely love love love my haircut from Kate. She did a phenomenal job the first time I ever went to Empire and she is the reason I have returned and will continue to do so. She listened as I explained what I wanted and she gave me that exactly. She trimmed my hair without taking away too much length, added some long layers and face frame, and made sure that my hair did not have that fresh cut choppy look that I hate. Thank you Kate!

NPS:

I've had my haircut at Empire twice now. Both times, I walked away feeling awesome! Great location, easy to get to. The salon itself is clean and inviting. My first cut was with Olivia. She knows hair (like really knows hair)! I'm super impressed with her skills and techniques; she's the best stylist I've had. Recently, I decided to chop off my hair (6-8") and I requested that Olivia help me. Her attention to detail is perfect. I couldn't be happier with my haircut!

by Lauren Popadak on 2014-11-06

I've had my haircut at Empire twice now. Both times, I walked away feeling awesome! Great location, easy to get to. The salon itself is clean and inviting. My first cut was with Olivia. She knows hair (like really knows hair)! I'm super impressed with her skills and techniques; she's the best stylist I've had. Recently, I decided to chop off my hair (6-8") and I requested that Olivia help me. Her attention to detail is perfect. I couldn't be happier with my haircut!

NPS: Was very happy with the service

by Cindy Hernstad on 2014-11-03

Was very happy with the service

NPS:

Awesome customer service!!

by Amy Magnus on 2014-11-02

Awesome customer service!!

NPS:

Kyle has done it again! Love my hair and my fiance's as well. Yes, I had him come here to get his hair cut.

by Kristin Pagkanlungran on 2014-10-20

Kyle has done it again! Love my hair and my fiance's as well. Yes, I had him come here to get his hair cut.

NPS:

My visit, as always, was great! Tried something different this time and I trust Amber to do her magic and of course make me look good. ;)

by Anon on 2014-10-17

My visit, as always, was great! Tried something different this time and I trust Amber to do her magic and of course make me look good. ;) NPS:

The stylists that took care of my daughter and I where amazingly kind and knowledgeable. Both of us walked out of there happy and feeling beautiful. Everyone in there was happy and I could tell they enjoyed their job. I appreciated the professionalism and care to take care of us individually and take the time to listen to what we were looking for in regards to our haircuts. Thank you. We both received tons of wonderful complements on how we looked!

by Adriana Davis on 2014-10-12

The stylists that took care of my daughter and I where amazingly kind and knowledgeable. Both of us walked out of there happy and feeling beautiful. Everyone in there was happy and I could tell they enjoyed their job. I appreciated the professionalism and care to take care of us individually and take the time to listen to what we were looking for in regards to our haircuts. Thank you. We both received tons of wonderful complements on how we looked!

NPS:

Amber is great! Really appreciate being able to discuss services beforehand, and coming to an understanding about what to expect. Makes for a better outcome for my wallet and me ;) And of course, as usual, Amber does such a great job!!!

by Janet Bosteter on 2014-10-12

Amber is great! Really appreciate being able to discuss services beforehand, and coming to an understanding about what to expect. Makes for a better outcome for my wallet and me ;) And of course, as usual, Amber does such a great job!!!

NPS: Amber is great! Really appreciate being able to discuss services beforehand, and coming to an understanding about what to expect. Makes for a better outcome for my wallet and me ;) And of course, as usual, Amber does such a great job!!!

by Janet Bosteter on 2014-10-12

Amber is great! Really appreciate being able to discuss services beforehand, and coming to an understanding about what to expect. Makes for a better outcome for my wallet and me ;) And of course, as usual, Amber does such a great job!!!

NPS:

Always excited for my hair appointment! Janette is amazing!! Absolutely love her!

by Brenna Page on 2014-10-12

Always excited for my hair appointment! Janette is amazing!! Absolutely love her!

NPS:

Outstanding service ! I walked in with dreads up to my shoulder, and new I had to say goodbye. I was referred to Amber who did an amazing job. She cut my dreads in half and comb out the other half with a comb. She salvaged so much of my hair I was able to leave with a short hairstyle cut. Everyone thought it was so pretty. I returned the next day and had hair extension put in and it blew everyone's mind. Amber is excellent with hair, friendly and absolutely Rocks!

by Elizabeth Callen on 2014-10-11

Outstanding service ! I walked in with dreads up to my shoulder, and new I had to say goodbye. I was referred to Amber who did an amazing job. She cut my dreads in half and comb out the other half with a comb. She salvaged so much of my hair I was able to leave with a short hairstyle cut. Everyone thought it was so pretty. I returned the next day and had hair extension put in and it blew everyone's mind. Amber is excellent with hair, friendly and absolutely Rocks!

NPS:

Great staff (thanks Natalie!), comfortable salon, and reasonably priced for OC. I'll definitely be back.

by Anon on 2014-10-09

Great staff (thanks Natalie!), comfortable salon, and reasonably priced for OC. I'll definitely be back.

NPS:

The stylist truly listened to and executed the haircut I wanted beautifully. She was easy to talk and friendly. The salon has a very professional yet relaxed vibe and its stylist are very diverse. I will be coming back for sure!

by Anon on 2014-10-09

The stylist truly listened to and executed the haircut I wanted beautifully. She was easy to talk and friendly. The salon has a very professional yet relaxed vibe and its stylist are very diverse. I will be coming back for sure!

NPS:

I had a great experience at Empire. Natalie was great - she did wonders to my color and I will absolutely be going back.

by Allie Lieberman on 2014-10-09

I had a great experience at Empire. Natalie was great - she did wonders to my color and I will absolutely be going back. NPS:

Laurie is great. Always on time, listens to my opinions and does fantastic work.

by Kali Gomez on 2014-10-09

Laurie is great. Always on time, listens to my opinions and does fantastic work.

NPS:

I just dropped in on a weekday to have a haircut here because of good reviews in yelp and I must say the 4.5 stars for this place is well deserved. This was the first time and Marissa was my hair stylist. She is very friendly and professional. I really liked the bit of head massage after the hair-wash. I love the hair-cut.The length and style is perfect. Thank you Marissa. The price is more than reasonable for the service. I will definitely come back to this salon. I highly recommend this place.

by Punnima Ramakrishnan on 2014-10-08

I just dropped in on a weekday to have a haircut here because of good reviews in yelp and I must say the 4.5 stars for this place is well deserved. This was the first time and Marissa was my hair stylist. She is very friendly and professional. I really liked the bit of head massage after the hair-wash. I love the hair-cut.The length and style is perfect. Thank you Marissa. The price is more than reasonable for the service. I will definitely come back to this salon. I highly recommend this place.

NPS:

Great Cut & great Color

by Deborah Hipsher on 2014-10-06 Great Cut & great Color

NPS:

I moved from the east coast NYC =) and had no idea where in California to go and have my major transformation. I have been growing out my hair into dreads for two years and I've decided to cut them off, the girls at the shop are so helpful and supportive. I just came in for a consultation to see what could be done to my hair for a new look. I felt right at home and so at ease about chopping my hair off which is a big deal for me. The consultation went great, I will be cutting off my dreads on Tuesday and Wednesday adding on hair extensions. I am rating my consultation experience right now will Amber was fantastic, she pulled out her work and spent her time discussing with me what the process would be like and what to expect. I am so excited and the experience has eased my anxiety, now i can't wait for Tuesday, and Wednesday to come.

by Anon on 2014-10-04

I moved from the east coast NYC =) and had no idea where in California to go and have my major transformation. I have been growing out my hair into dreads for two years and I've decided to cut them off, the girls at the shop are so helpful and supportive. I just came in for a consultation to see what could be done to my hair for a new look. I felt right at home and so at ease about chopping my hair off which is a big deal for me. The consultation went great, I will be cutting off my dreads on Tuesday and Wednesday adding on hair extensions. I am rating my consultation experience right now will Amber was fantastic, she pulled out her work and spent her time discussing with me what the process would be like and what to expect. I am so excited and the experience has eased my anxiety, now i can't wait for Tuesday, and Wednesday to come.

NPS:

Jamie is excellent, both me and my daughter go to her. by Sharon Cornellier on 2014-09-26

Jamie is excellent, both me and my daughter go to her.

NPS:

The staff was fantabulous. Rachel provided extremely kind service at the front desk with a smile and a coffe along with water. Olivia came up front and greeted me and throughout the haircut, my goodness, she was a sweetheart. She did a fabulous job with everything. Wash, cut, and style...this is my new salon. Cheers

by Matthew Young on 2014-09-23

The staff was fantabulous. Rachel provided extremely kind service at the front desk with a smile and a coffe along with water. Olivia came up front and greeted me and throughout the haircut, my goodness, she was a sweetheart. She did a fabulous job with everything. Wash, cut, and style...this is my new salon. Cheers

NPS:

Sheri always does the best job!! Love her and the salon!

by Anon on 2014-09-19

Sheri always does the best job!! Love her and the salon!

NPS:

Loved it! The complimentary water and tea were lovely on a hot day, and the stylists worked wonders on my rebellious curls.

by Anon on 2014-09-16 Loved it! The complimentary water and tea were lovely on a hot day, and the stylists worked wonders on my rebellious curls.

NPS:

Love Amber :) I'm a little more blonde than I think I was ready for? I should have communicated a little better I think...But its hair, it will grow... Wasn't quite ready for the cost....oye...

by Janet Bosteter on 2014-09-09

Love Amber :) I'm a little more blonde than I think I was ready for? I should have communicated a little better I think...But its hair, it will grow... Wasn't quite ready for the cost....oye...

NPS:

I have always loved the salon and Jamie is the best !

by Lisa Deolden on 2014-09-09

I have always loved the salon and Jamie is the best !

NPS:

As always, LeAnne did a magnificent job, and I walked out looking and feeling beautiful!! What a super experience!!

by Sylvia Rosenzweig on 2014-09-06

As always, LeAnne did a magnificent job, and I walked out looking and feeling beautiful!! What a super experience!!

NPS: I love Amber! She always gives me the exact haircut I want, and takes time and care to do a great job.

by Lila Faz on 2014-09-03

I love Amber! She always gives me the exact haircut I want, and takes time and care to do a great job.

NPS:

I always get a great haircut and perfect color with Quy!

by Monica Bonno on 2014-08-30

I always get a great haircut and perfect color with Quy!

NPS:

Fantastic as always

by Marcy Cady on 2014-08-30

Fantastic as always

NPS:

Amber is fantastic! She loves what she does and it shows.

by Shannon Grasman on 2014-08-29

Amber is fantastic! She loves what she does and it shows.

NPS: I have been looking for a hairdresser for a long time now. I called last minute on my day off. Told the receptionist what I was looking for and she recommended 2 people at the salon. I picked Kyle and couldn't be happier!! Kyle took the time to listen to what I was looking for then started to cut my hair.. He was personable as well!!! The end result was fabulous!!! Thank you Kyle I will be coming back!!!

by Wendy Bach on 2014-08-28

I have been looking for a hairdresser for a long time now. I called last minute on my day off. Told the receptionist what I was looking for and she recommended 2 people at the salon. I picked Kyle and couldn't be happier!! Kyle took the time to listen to what I was looking for then started to cut my hair.. He was personable as well!!! The end result was fabulous!!! Thank you Kyle I will be coming back!!!

NPS:

Olivia always listens to my styling requests, and I am always very pleased with my cut afterward.

by Ellen Wann on 2014-08-26

Olivia always listens to my styling requests, and I am always very pleased with my cut afterward.

NPS:

I haven't left a hair salon getting excited about my hair in a few months. I decided to try a new place. This place left me excited about my hair. Kyle did a great job. Very detailed and friendly.

by Cody Carlson on 2014-08-21

I haven't left a hair salon getting excited about my hair in a few months. I decided to try a new place. This place left me excited about my hair. Kyle did a great job. Very detailed and friendly. NPS:

Sheri is the best and that is why I have been coming to her for years!

by Lisa Grier + on 2014-08-21

Sheri is the best and that is why I have been coming to her for years!

NPS:

you did great job

by Aseel Kattan on 2014-08-21 you did great job

NPS:

Always a great experience with Kyle!!

by Kathi Kobayashi on 2014-08-18

Always a great experience with Kyle!!

NPS:

I absolutely loved the experience. Possibly the best haircut I've had in years. Jamie paid so much attention to detail on my hair and listened to my every need. I wish I discovered this salon sooner and that I still lived in this area to keep coming back.

by Jessica Do on 2014-08-15 I absolutely loved the experience. Possibly the best haircut I've had in years. Jamie paid so much attention to detail on my hair and listened to my every need. I wish I discovered this salon sooner and that I still lived in this area to keep coming back.

NPS:

As always I had a great experience. Eric always pampers me and my hair looks great! What more could I ask for!

by Janice Rosenberg on 2014-08-09

As always I had a great experience. Eric always pampers me and my hair looks great! What more could I ask for!

NPS:

Amber is the best! She's not only my hair stylist, she's a friend and personal shrink! Been loyal to Empire for almost 3 years now all because of that amazing woman!

by Glen * Suh on 2014-08-03

Amber is the best! She's not only my hair stylist, she's a friend and personal shrink! Been loyal to Empire for almost 3 years now all because of that amazing woman!

NPS:

I love my hair! Jamie was great, no nonsense and knows her stuff! At an affordable price for our growing family. My daughter will be going to her as well. Jamie-JWD stamp! (Job Well Done!) Sharon Cornellier

by Sharon Cornellier on 2014-07-30 I love my hair! Jamie was great, no nonsense and knows her stuff! At an affordable price for our growing family. My daughter will be going to her as well. Jamie-JWD stamp! (Job Well Done!) Sharon Cornellier

NPS:

As always, my trip from Arizona to Empire Salon was worth every mile. The service was fabulous and the hair care from LeAnne tremendous!

by Joanne Hale on 2014-07-29

As always, my trip from Arizona to Empire Salon was worth every mile. The service was fabulous and the hair care from LeAnne tremendous!

NPS:

I'm always happy with my hair after coming here. Amber does my hair. Normally only do haircuts, but just got my hair highlighted and loved it. Amber is easy to talk to, very friendly, and gives you her opinions if you ask for it.

by Anon on 2014-07-29

I'm always happy with my hair after coming here. Amber does my hair. Normally only do haircuts, but just got my hair highlighted and loved it. Amber is easy to talk to, very friendly, and gives you her opinions if you ask for it.

NPS:

Really love Amber :) She is an exceptional artist. She is always wanting to listen to what I would like prior to performing any hair trim, or highlight, and willing to discuss what expectations are, or should be. Great conversation should be part of every visit with the person working on your hair, and this happens each time with Amber. I would highly recommend Amber to anyone. Prices are a bit high though, compared to someone I used to see here for the same products and services...

by Janet Bosteter on 2014-07-27

Really love Amber :) She is an exceptional artist. She is always wanting to listen to what I would like prior to performing any hair trim, or highlight, and willing to discuss what expectations are, or should be. Great conversation should be part of every visit with the person working on your hair, and this happens each time with Amber. I would highly recommend Amber to anyone. Prices are a bit high though, compared to someone I used to see here for the same products and services...

NPS:

Always a wonderful experience when I'm here. Everyone is great and my hair is amazing!

by Brenna Page on 2014-07-26

Always a wonderful experience when I'm here. Everyone is great and my hair is amazing!

NPS:

The salon was clean, the receptionist was friendly, and Kyle was attentive and accomplished exactly what I asked for (better, really)!

by Ahki Hasegawa on 2014-07-13

The salon was clean, the receptionist was friendly, and Kyle was attentive and accomplished exactly what I asked for (better, really)!

NPS: I just need to return a hair product that is not working for me. Other than that the service is great, friendly staff, I like my haircut and need to make another appointment.

by Denise Espinosa on 2014-07-07

I just need to return a hair product that is not working for me. Other than that the service is great, friendly staff, I like my haircut and need to make another appointment.

NPS:

Oliva was great and I had a great experience at your company. I will defiantly be coming back. DAA

by Derek Abel on 2014-06-30

Oliva was great and I had a great experience at your company. I will defiantly be coming back. DAA

NPS:

Love my new haircut! :) I am so happy with the new style! I went in wanting a change and Kate did just what I wanted and was so friendly and personable!

by Kristen A Jackson on 2014-06-29

Love my new haircut! :) I am so happy with the new style! I went in wanting a change and Kate did just what I wanted and was so friendly and personable!

NPS:

Janette is always wonderful! Easy to schedule with her and she does a great job. by Danielle Dale on 2014-06-28

Janette is always wonderful! Easy to schedule with her and she does a great job.

NPS:

Kyle was brilliant, as always

by Sam Widdicombe + on 2014-06-28

Kyle was brilliant, as always

NPS:

Great place! Jeanette does excellent work. I'm very happy with my hair.

by Anon on 2014-06-24

Great place! Jeanette does excellent work. I'm very happy with my hair.

NPS:

The receptionist was lovely, I was asked if I wanted anything to drink and didn't have to wait very long to see Marissa. The salon was clean, smelled delicious and was a pleasant experience all around. I loved Marissa - she was sweet, listened to what I said and entertained me for the 4 hours I was at your salon (yes 4! phew!). I will definitely be returning to see her. Thank you :)

by Rehvah Kreger on 2014-06-23

The receptionist was lovely, I was asked if I wanted anything to drink and didn't have to wait very long to see Marissa. The salon was clean, smelled delicious and was a pleasant experience all around. I loved Marissa - she was sweet, listened to what I said and entertained me for the 4 hours I was at your salon (yes 4! phew!). I will definitely be returning to see her. Thank you :)

NPS:

Katrina is amazing!! So cool, friendly, professional, and always gives me a gorgeous cut. Grateful to have found her!

by Hayley Palmer on 2014-06-22

Katrina is amazing!! So cool, friendly, professional, and always gives me a gorgeous cut. Grateful to have found her!

NPS:

The staff at the front desk are always very friendly and always Greet you with a smile . The salon always has a bright and cherry fun atmosphere . It portrays confidence. I always leave feeling wonderful!

by Erika Kansriddle on 2014-06-15

The staff at the front desk are always very friendly and always Greet you with a smile . The salon always has a bright and cherry fun atmosphere . It portrays confidence. I always leave feeling wonderful!

NPS:

I love Empire Salon! Eric is absolutely amazing!

by Natalie Mendez on 2014-06-13

I love Empire Salon! Eric is absolutely amazing!

NPS: Czarina is great!

by Anon on 2014-06-12

Czarina is great!

NPS:

Amber is a wonderful hair stylist, would def recommend her to friends and family.

by Brittanie Simpson on 2014-06-12

Amber is a wonderful hair stylist, would def recommend her to friends and family.

NPS:

I thought my car was stolen, but then found out it was towed. I spent over $300 getting it out and then found it had also been ticketed for $303.00. This was a very expensive hair cut, but I love the color and cut.

by Carole Andrews on 2014-06-11

I thought my car was stolen, but then found out it was towed. I spent over $300 getting it out and then found it had also been ticketed for $303.00. This was a very expensive hair cut, but I love the color and cut.

NPS:

Marissa did an amazing job on my hair! And she's super friendly and nice! Loved it, will definitely come back! by Sumi Raman on 2014-06-09

Marissa did an amazing job on my hair! And she's super friendly and nice! Loved it, will definitely come back!

NPS:

Sheri did an AMAZING JOB! I am so happy.

by Jaime Green on 2014-06-09

Sheri did an AMAZING JOB! I am so happy.

NPS:

Having tried a few salons in SoCal, I am extremely happy to have found Empire Salon. The staff is very friendly and professional and my hairstylist, Kate - is off the charts amazingly talented. Kate is wonderful with understanding the science of color and achieves great results.. She also cut my hair and blended my layers -- took the time to make sure I was totally satisfied with the finished product. It makes all the difference when you have a person with passion and creativity cutting / coloring and styling your hair! Also, parking is super easy at this location !!! Cheers!

by Kate Coleman on 2014-06-06

Having tried a few salons in SoCal, I am extremely happy to have found Empire Salon. The staff is very friendly and professional and my hairstylist, Kate - is off the charts amazingly talented. Kate is wonderful with understanding the science of color and achieves great results.. She also cut my hair and blended my layers -- took the time to make sure I was totally satisfied with the finished product. It makes all the difference when you have a person with passion and creativity cutting / coloring and styling your hair! Also, parking is super easy at this location !!! Cheers!

NPS: Jamie is amazing. So kind, sweet and an excellent professional!!!

by Carla Purchio + on 2014-06-05

Jamie is amazing. So kind, sweet and an excellent professional!!!

NPS: N/A

Marissa is great with color and really takes her time with the client to give them what they want. :)

by Yasmin Clark on 2014-06-04

Marissa is great with color and really takes her time with the client to give them what they want. :)

NPS:

Marissa is exceptional. Best hair job i've had. She listened to everything I wanted, and made my hair exactly how I wanted it to look. Not only that but she has amazing customer skills, and makes you feel very comfortable and at ease the whole time (no matter how long it takes on your hair- mine took almost 4 hours!). Thanks to her I am definitely giving Empire Salon a 5 star rating, and will definitely be going back. I've already recommended her to family and friends.

by Ashleigh Pease on 2014-06-03

Marissa is exceptional. Best hair job i've had. She listened to everything I wanted, and made my hair exactly how I wanted it to look. Not only that but she has amazing customer skills, and makes you feel very comfortable and at ease the whole time (no matter how long it takes on your hair- mine took almost 4 hours!). Thanks to her I am definitely giving Empire Salon a 5 star rating, and will definitely be going back. I've already recommended her to family and friends. NPS:

Great !!!! Loved it Thank you

by Rosie Gavilanes on 2014-06-03

Great !!!! Loved it Thank you

NPS:

it was wonderful. Kyle is the best.

by Eileen Carter on 2014-06-03 it was wonderful. Kyle is the best.

NPS:

service was a bit slow but it was professional and well done.

by Manesh Saini on 2014-05-20 service was a bit slow but it was professional and well done.

NPS:

THE best

by Anon on 2014-05-18

THE best

NPS: My stylist was very knowledgable about hair types, and limitations, and how to get me the best cut for my hair type. She also had great recommendations for product and tips for growing out my hair.

by Anon on 2014-05-17

My stylist was very knowledgable about hair types, and limitations, and how to get me the best cut for my hair type. She also had great recommendations for product and tips for growing out my hair.

NPS:

Great customer service. Marissa was great. I love my haircut - she explained every detail both before and after the cut, let me know which products she used in my hair and made me feel comfortable. I have been looking for a place in Orange County for a year now and I'm so glad I came to this spot.

by Carol Hardy on 2014-05-15

Great customer service. Marissa was great. I love my haircut - she explained every detail both before and after the cut, let me know which products she used in my hair and made me feel comfortable. I have been looking for a place in Orange County for a year now and I'm so glad I came to this spot.

NPS:

I went in for both a cut & coloring. Since I was getting an entirely different color & my tips done, I was nervous about the outcome. I brought in some concepts for Natalie and she did it perfectly. I got the cut, color, & suggested tips just the way I wanted. Thanks to Natalie for the great experience! She's so sweet.

by Emily Ji on 2014-05-14 I went in for both a cut & coloring. Since I was getting an entirely different color & my tips done, I was nervous about the outcome. I brought in some concepts for Natalie and she did it perfectly. I got the cut, color, & suggested tips just the way I wanted. Thanks to Natalie for the great experience! She's so sweet.

NPS:

Great!

by Anon on 2014-05-13

Great!

NPS:

pleasant environment. friendly staff . great hair cut.

by Andi Modlin on 2014-05-01 pleasant environment. friendly staff . great hair cut.

NPS:

Really loved Natalie was so friendly and professional . She transformed the mess on my head into something great

by Anon on 2014-04-29

Really loved Natalie was so friendly and professional . She transformed the mess on my head into something great

NPS: It was my first appointment with Katrina. She was excellent. She patiently listened to my requests and concerns and followed through with everything. She was also great at blow drying my curly difficult hair.

by Rafaela Sacks on 2014-04-29

It was my first appointment with Katrina. She was excellent. She patiently listened to my requests and concerns and followed through with everything. She was also great at blow drying my curly difficult hair.

NPS:

Absolutely love the new long Jamie gave me! She took all of my concerns into consideration and made sure I had the best cut for me. She did a fantastic job!

by Nicole Ervin + on 2014-04-25

Absolutely love the new long bob cut Jamie gave me! She took all of my concerns into consideration and made sure I had the best cut for me. She did a fantastic job!

NPS:

One thing that annoys me is having a surprise everytime I'm paying for the services. I think that the price of the services should be visually available for the clients. But the last to times that I've visited I had no surprise and the colorist was perfect in her service. She did exactly what I've asked and even more. I felt very pleased with her service.

by Carla Purchio + on 2014-04-24

One thing that annoys me is having a surprise everytime I'm paying for the services. I think that the price of the services should be visually available for the clients. But the last to times that I've visited I had no surprise and the colorist was perfect in her service. She did exactly what I've asked and even more. I felt very pleased with her service. NPS:

Love Empire Salon and love Katrina even more. Katrina has been my cutting my hair for over 8 years. She's amazing and so talented! The rest of the staff is great -- always attentive and very professional.

by Terri Kirkpatrick on 2014-04-24

Love Empire Salon and love Katrina even more. Katrina has been my cutting my hair for over 8 years. She's amazing and so talented! The rest of the staff is great -- always attentive and very professional.

NPS:

Kyle is always 5 star

by Sam Widdicombe + on 2014-04-22

Kyle is always 5 star

NPS:

My hair stylist was very sweet and she fixed some of the problem with my hair but no where close to 180 dollars worth. I came home feeling horrible about my hair and the price i had just dropped for it. She did not seem to know what she was doing and all she did was put boxed color over the bleached hair that i could've bought for 7 bucks at cvs. Ive never been so upset about my hair

by Ria Allingham on 2014-04-17

My hair stylist was very sweet and she fixed some of the problem with my hair but no where close to 180 dollars worth. I came home feeling horrible about my hair and the price i had just dropped for it. She did not seem to know what she was doing and all she did was put boxed color over the bleached hair that i could've bought for 7 bucks at cvs. Ive never been so upset about my hair

NPS:

I was very satisfied with my hair cut and color.

by Martha Buratt on 2014-04-16

I was very satisfied with my hair cut and color.

NPS:

Okay salon for haircuts. But hair coloring here is very unreliable. I wanted auburn hair but got bright crayon red. My friend who went blonde here got very brassy/orange streaks. Even after using pictures as examples to show to the stylists, they still could not get the right colors.

by Anon on 2014-04-14

Okay salon for haircuts. But hair coloring here is very unreliable. I wanted auburn hair but got bright crayon red. My friend who went blonde here got very brassy/orange streaks. Even after using pictures as examples to show to the stylists, they still could not get the right colors.

NPS:

First visit with Kyle and it was a great experience.

by Susan Crackower on 2014-04-13

First visit with Kyle and it was a great experience.

NPS: Laurie is great. I've been going to her for almost 20 years she's the best and will follow her anywhere! She listens to what you want and is great at what she does.

by Sheila Colcorb on 2014-04-13

Laurie is great. I've been going to her for almost 20 years she's the best and will follow her anywhere! She listens to what you want and is great at what she does.

NPS:

Customer service and quality are beyond expectations. I have a lot of hair and it isn't always the easiest to work with. After one week of getting a beautiful red color, my hair just wouldn't take. I called the salon about a week after, explaining how the color has washed out and that I no longer had that beautiful red. Without hesitation my stylist, Jennifer, called me in for a fix, free of charge. Now, I have that awesome color back and new favorite salon.

by Anon on 2014-04-11

Customer service and quality are beyond expectations. I have a lot of hair and it isn't always the easiest to work with. After one week of getting a beautiful red color, my hair just wouldn't take. I called the salon about a week after, explaining how the color has washed out and that I no longer had that beautiful red. Without hesitation my stylist, Jennifer, called me in for a fix, free of charge. Now, I have that awesome color back and new favorite salon.

NPS:

Excellent haircut and service

by Anon on 2014-04-09 Excellent haircut and service

NPS:

They always do a great job here! Sheri is the best!!

by Lisa Grier + on 2014-04-07

They always do a great job here! Sheri is the best!!

NPS:

Janette did a beautiful job! I had a wonderful experience

by Brenna Page on 2014-04-05

Janette did a beautiful job! I had a wonderful experience

NPS:

I love the way Leanne knows exactly what my hair needs ! She always does a great job on my color and cut!

by Judi Hoefs on 2014-04-03

I love the way Leanne knows exactly what my hair needs ! She always does a great job on my color and cut!

NPS:

Olivia was excellent, as always. She listened to what I wanted and provided great input. She's very sweet and wonderful to chat with while she cuts my hair. Plus, everyone complimented my haircut the very next day! I will definitely be back to see Olivia again!

by Anon on 2014-03-28

Olivia was excellent, as always. She listened to what I wanted and provided great input. She's very sweet and wonderful to chat with while she cuts my hair. Plus, everyone complimented my haircut the very next day! I will definitely be back to see Olivia again!

NPS:

I love how clean your salon is, and I noticed everyone was working, all the time, no one sitting around reading magazines, etc... I love my cut and color, and I love how convenient your salon is to my home, 5 stars :) Dawn

by Dawn Gotha on 2014-03-25

I love how clean your salon is, and I noticed everyone was working, all the time, no one sitting around reading magazines, etc... I love my cut and color, and I love how convenient your salon is to my home, 5 stars :) Dawn

NPS:

As always, Will did a fantastic job at the cut and color. Wishing him the best in his new endeavor.

by Sharlene Reyes on 2014-03-22

As always, Will did a fantastic job at the cut and color. Wishing him the best in his new endeavor.

NPS: Jenette is my favorite! She does a great job and is always so much fun to come in and talk to. Always a super enjoyable experience.

by Sarah * Snyder on 2014-03-21

Jenette is my favorite! She does a great job and is always so much fun to come in and talk to. Always a super enjoyable experience.

NPS:

Will is great

by Babak Firoozi on 2014-03-16

Will is great

NPS:

I ALWAYS receive friendly and excellent service at Empire Salon in Irvine! Czarina is the BEST!

by Anon on 2014-03-15

I ALWAYS receive friendly and excellent service at Empire Salon in Irvine! Czarina is the BEST!

NPS:

As always Kyle is superb!

by Sam Widdicombe + on 2014-03-15

As always Kyle is superb!

NPS: Lori is the most amazing hair stylist!!! I highly recommend her!!!

by Patti Abarca on 2014-03-14

Lori is the most amazing hair stylist!!! I highly recommend her!!!

NPS:

Relaxing environment. Friendly, helpful staff. Jeanette really took the time to understand what I wanted and my hair hasn't looked this good in a while. I will happily return.

by Anon on 2014-03-11

Relaxing environment. Friendly, helpful staff. Jeanette really took the time to understand what I wanted and my hair hasn't looked this good in a while. I will happily return.

NPS:

I had my very long, curly hair blow-dried. My stylist was amazing in every regard - personable, meticulous, and enthusiastic about her work. Best blow-dry I have ever had. Highly recommended!!

by Alison Brenner on 2014-03-09

I had my very long, curly hair blow-dried. My stylist was amazing in every regard - personable, meticulous, and enthusiastic about her work. Best blow-dry I have ever had. Highly recommended!!

NPS: Jannette was wonderful and pleasant. Great service and atmosphere.

by Ingrid Castelo on 2014-03-09

Jannette was wonderful and pleasant. Great service and atmosphere.

NPS:

I like Olivia, she is very nice. She used a different color for my grey roots, which is more like black than any other color. So, arround my face, my hair line is black, I put my hair up I see black with some highlights on each side that appear uneven. I am not happy about that at all. Thank you. Faye 949-233-1965

by Faye Tajadode on 2014-03-07

I like Olivia, she is very nice. She used a different color for my grey roots, which is more like black than any other color. So, arround my face, my hair line is black, I put my hair up I see black with some highlights on each side that appear uneven. I am not happy about that at all. Thank you. Faye 949-233-1965

NPS:

Always fun, professional and a good experience!

by Danielle Dale on 2014-03-03

Always fun, professional and a good experience!

NPS:

Really happy with Marisa and her work, highly recommend her and salon is leas any and friendly enviroment

by Becky Fowler on 2014-03-02 Really happy with Marisa and her work, highly recommend her and salon is leas any and friendly enviroment

NPS:

LeAnne has always been customer service driven and it is really appreciated. Never have left the salon disappointed and value her knowledge and experience with my cut and color. Helen

by Helen Carrigan on 2014-02-21

LeAnne has always been customer service driven and it is really appreciated. Never have left the salon disappointed and value her knowledge and experience with my cut and color. Helen

NPS:

Amber is Awesome! I love her!

by Shannon Grasman on 2014-02-18

Amber is Awesome! I love her!

NPS:

I was very pleased going to this salon. Marrissa who was my hair dresser was great! I felt I was getting over charged from my old hair dresser who worked in Newpirt beach and was amazed that this place was just like my place in Newpirt and had better service here. I was pleased to switch salons.

by Liz Cavanaugh on 2014-02-18

I was very pleased going to this salon. Marrissa who was my hair dresser was great! I felt I was getting over charged from my old hair dresser who worked in Newpirt beach and was amazed that this place was just like my place in Newpirt and had better service here. I was pleased to switch salons.

NPS:

Katrina is the best. She definitely knows hair. Sweet and friendly to top it off.

by Fern Rowe on 2014-02-13

Katrina is the best. She definitely knows hair. Sweet and friendly to top it off.

NPS:

Amber was great! The salon has a lovely view from the windows. My hair looks lovely~

by Rachael Callahan on 2014-02-10

Amber was great! The salon has a lovely view from the windows. My hair looks lovely~

NPS:

Love Eric love my hair every time. The staff is great and Kate gives the best head massage I've ever had! :)

by Carole Riggs on 2014-02-09

Love Eric love my hair every time. The staff is great and Kate gives the best head massage I've ever had! :)

NPS: will is the best. and what he did with my hair is EXACTLY what i wanted!!

by Alessandra Angelton on 2014-02-05 will is the best. and what he did with my hair is EXACTLY what i wanted!!

NPS:

Kyle always instinctively understands and listens to which hairstyle look I'm aiming for; never had a bad experience w/ him. :)

by Nancy Nee on 2014-01-29

Kyle always instinctively understands and listens to which hairstyle look I'm aiming for; never had a bad experience w/ him. :)

NPS:

It was so easy to schedule and appointment and Katrina worked wonders with my haircut. I asked for something stylish, and she delivered!

by Anon on 2014-01-26

It was so easy to schedule and appointment and Katrina worked wonders with my haircut. I asked for something stylish, and she delivered!

NPS:

Will did a great job with my haircut, as always!

by Sharlene Reyes on 2014-01-26

Will did a great job with my haircut, as always! NPS:

Marissa was awesome!

by Melissa Main on 2014-01-23

Marissa was awesome!

NPS:

Sherri always done a perfect job on my hair! That's why my family and I keep coming back!!

by Lisa Grier + on 2014-01-21

Sherri always done a perfect job on my hair! That's why my family and I keep coming back!!

NPS:

I absolutely love Kyle. He did amazing the first time he cut my hair. But I waited to write a review until the second time (to check for consistency and mostly procrastination). Well... he just blew my mind the second time around. It's a shame that I have to wash it after a few days. Anyway, here are a few reasons to support my remarks: *Kyle offers me water, magazine etc. *It was heaven when he shampooed my hair. *He asks questions. He asked me where I part my hair, how I style my hair on a regular basis, how long or short do I want it etc. *He delivers AMAZING results. My hair looked fantastic when I left the salon and it looks great after washing (no styling needed, not even combing). I could write a lot more reasons but space is limited. It is official, I won't have anyone else style/cut my hair :D by Kristin Pagkanlungran on 2014-01-20

I absolutely love Kyle. He did amazing the first time he cut my hair. But I waited to write a review until the second time (to check for consistency and mostly procrastination). Well... he just blew my mind the second time around. It's a shame that I have to wash it after a few days. Anyway, here are a few reasons to support my remarks: *Kyle offers me water, magazine etc. *It was heaven when he shampooed my hair. *He asks questions. He asked me where I part my hair, how I style my hair on a regular basis, how long or short do I want it etc. *He delivers AMAZING results. My hair looked fantastic when I left the salon and it looks great after washing (no styling needed, not even combing). I could write a lot more reasons but space is limited. It is official, I won't have anyone else style/cut my hair :D

NPS:

Amber is great! Excellent haircut, friendly service.

by Sulan Dun on 2014-01-17

Amber is great! Excellent haircut, friendly service.

NPS:

Olivia was amazing! She did a great job with my hair and she is so nice and personable, I can't wait to come back!

by Cami MacEachern on 2014-01-14

Olivia was amazing! She did a great job with my hair and she is so nice and personable, I can't wait to come back!

NPS:

Katrina is the best in the business. She has the skills, talent, and professionalism combined with the passion for her career. She is the Ideal stylist! I also admire Empire's dedication to educating their stylists. It is a comfort to know that everyone is learning the new trends and techniques and have opportunities to be inspired by their colleagues. Bravo!

by Lucy Foerster on 2014-01-12

Katrina is the best in the business. She has the skills, talent, and professionalism combined with the passion for her career. She is the Ideal stylist! I also admire Empire's dedication to educating their stylists. It is a comfort to know that everyone is learning the new trends and techniques and have opportunities to be inspired by their colleagues. Bravo!

NPS:

Good service from Janette!

by Anon on 2013-12-30

Good service from Janette!

NPS:

I am always happy with my service. I have already referred friends and family. Fantastic job!

by Anon on 2013-12-30

I am always happy with my service. I have already referred friends and family. Fantastic job!

NPS:

I adore Janette! She takes care of my mom and my hair. We fully trust her style and skills. Every haircut is a pleasant experience with her! Will stay with her for years to come!

by Karen Yang on 2013-12-28 I adore Janette! She takes care of my mom and my hair. We fully trust her style and skills. Every haircut is a pleasant experience with her! Will stay with her for years to come!

NPS:

As usual, a wonderful experience with Will. His schedule was packed and he found a way to get me in for a quick root touch up. I always have a great time when I get to the salon. Everyone contributes to making it a nice place to be.

by Brenna Page on 2013-12-23

As usual, a wonderful experience with Will. His schedule was packed and he found a way to get me in for a quick root touch up. I always have a great time when I get to the salon. Everyone contributes to making it a nice place to be.

NPS:

Sherry is the best hair stylist I have EVER had the pleasure of knowing. She not only gives me the best hair cut but also my weave is great. The front desk staff is also excellent.

by Robin Greenberg on 2013-12-22

Sherry is the best hair stylist I have EVER had the pleasure of knowing. She not only gives me the best hair cut but also my weave is great. The front desk staff is also excellent.

NPS:

Jennifer is a . A wicked hair genius. She may be the best haircutter ever to walk the earth. Seriously.

by Ellen Veenstra on 2013-12-20 Jennifer is a genius. A wicked hair genius. She may be the best haircutter ever to walk the earth. Seriously.

NPS:

Jen is the best. Great color, great cut.

by Robin Ciafone on 2013-12-18

Jen is the best. Great color, great cut.

NPS:

Olivia did a great job styling my hair for a holiday party :) I have naturally fine and flat hair so I wanted to add volume. She did just that and it stayed all night long.

by Kristin Pagkanlungran on 2013-12-15

Olivia did a great job styling my hair for a holiday party :) I have naturally fine and flat hair so I wanted to add volume. She did just that and it stayed all night long.

NPS:

I love my hair. I have been a loyal client since 2001 and Leanne never ceases to amaze me when it comes to my hair. Whether it is dark and rich or blonde and fun, she makes sure my hair looks amazing every time. I have thick and after my appointments my hair always looks so healthy. I love love my hair stylist and I have and will continue to recommend Empire Salon to anyone who wants amazing hair.

by Jade Castellanos on 2013-12-12 I love my hair. I have been a loyal client since 2001 and Leanne never ceases to amaze me when it comes to my hair. Whether it is dark and rich or blonde and fun, she makes sure my hair looks amazing every time. I have thick long hair and after my appointments my hair always looks so healthy. I love love my hair stylist and I have and will continue to recommend Empire Salon to anyone who wants amazing hair.

NPS:

Olivia is awesome!

by Stephanie Moore on 2013-12-08

Olivia is awesome!

NPS:

I always have a good experience!

by Danielle Dale on 2013-12-05

I always have a good experience!

NPS:

Always a pleasure coming to my hair appointments with Janette.

by Sarah Niles on 2013-12-04

Always a pleasure coming to my hair appointments with Janette.

NPS: Sheri and staff do great hair. Her expertise is above all and the shampoo is fantastic.

by Maureen Haney on 2013-12-01

Sheri and staff do great hair. Her expertise is above all and the shampoo is fantastic.

NPS:

Haircut was ok except the stylist seemed to rush at the end when another client waltzed up to announce she had returned. Did not clean up any hair that had falling into my face on my neck or ears just matted it down with some product and ran off. Even the receptionist didnt say a word. I feel stupid for leaving a tip as it was so not deserved. I only was told about all hair from my gf when I met up with her. It was the first thing she saw. Some of your staff are blind and obviously catering to ppl spending big $.

by Ethan Edwards on 2013-11-28

Haircut was ok except the stylist seemed to rush at the end when another client waltzed up to announce she had returned. Did not clean up any hair that had falling into my face on my neck or ears just matted it down with some product and ran off. Even the receptionist didnt say a word. I feel stupid for leaving a tip as it was so not deserved. I only was told about all hair from my gf when I met up with her. It was the first thing she saw. Some of your staff are blind and obviously catering to ppl spending big $.

NPS:

Have been going to LeAnn at various salons for almost 30 years and she is the best. Would not hesitate to recommend this salon to all my friends.

by Robin Harer on 2013-11-21 Have been going to LeAnn at various salons for almost 30 years and she is the best. Would not hesitate to recommend this salon to all my friends.

NPS:

I continue to be very happy with my experience at Empire with Janette as my stylist. When I first came, I thought I'd check around at some other places before committing, but I keep returning here. I've been getting exactly what I like--great color and a pleasant experience at a good price. There just has been no need to look anywhere else.

by April Lee on 2013-11-18

I continue to be very happy with my experience at Empire with Janette as my stylist. When I first came, I thought I'd check around at some other places before committing, but I keep returning here. I've been getting exactly what I like--great color and a pleasant experience at a good price. There just has been no need to look anywhere else.

NPS:

Will did an absolutely fabulous job on my new hair style!! He is an artist who loves his job and his clients

by Brenna Page on 2013-11-17

Will did an absolutely fabulous job on my new hair style!! He is an artist who loves his job and his clients

NPS:

One of top place in area for hair style i do not know about the other things but all staffs seems to be professional

by Marwan Abid on 2013-11-17 One of top place in area for hair style i do not know about the other things but all staffs seems to be professional

NPS:

My first experience was great. Olivia was very sweet and knowledgable.

by Angelica Dejesus on 2013-11-12

My first experience was great. Olivia was very sweet and knowledgable.

NPS:

I had an appointment at 1:30 and I wasn't taken by the stylist Kate until 1:50. I had to wait 20 minutes and then I was in the chair for two hours. I went In for color and a cut. The cut is great. The color is another story. I had a lot of red, brassy tones that I really hate and wanted to color over them. Well Kate seemed to understand exactly what I wanted but the outcome was awful. My hair color didn't change it looked exactly the same!!!! I was very in pleased with my experience.

by Morgan Leonard on 2013-11-09

I had an appointment at 1:30 and I wasn't taken by the stylist Kate until 1:50. I had to wait 20 minutes and then I was in the chair for two hours. I went In for color and a cut. The cut is great. The color is another story. I had a lot of red, brassy tones that I really hate and wanted to color over them. Well Kate seemed to understand exactly what I wanted but the outcome was awful. My hair color didn't change it looked exactly the same!!!! I was very in pleased with my experience.

NPS: Yesterday was my first time there and I couldn't have been happier with the service. Jamie did my hair and I absolutely love it. I will be back!

by Ashley Sanchez on 2013-11-08

Yesterday was my first time there and I couldn't have been happier with the service. Jamie did my hair and I absolutely love it. I will be back!

NPS:

My cut and color is great just what I asked for.

by Aby Kowalski on 2013-11-07

My cut and color is great just what I asked for.

NPS:

Will is very good at what he does.

by Anon on 2013-11-05

Will is very good at what he does.

NPS:

Nice salon, good feel at entrance, good customer service, great stylist

by Becky Fowler on 2013-11-04

Nice salon, good feel at entrance, good customer service, great stylist

NPS: Quy is the best! Love my color and cut every time!

by Monica Bonno on 2013-11-02

Quy is the best! Love my color and cut every time!

NPS:

Lauri is the best hair stylist in the planet. Period.

by Patty Mullin on 2013-11-01

Lauri is the best hair stylist in the planet. Period.

NPS:

Love Amber!

by Anon on 2013-10-23

Love Amber!

NPS:

Love Empire Salon! I have recommended Ashley to several colleagues already! Would however, like to see prices for products come down a bit? As much as I love them, I can't afford to purchase what is available.

by Janet Bosteter on 2013-10-22

Love Empire Salon! I have recommended Ashley to several colleagues already! Would however, like to see prices for products come down a bit? As much as I love them, I can't afford to purchase what is available.

NPS: Quy did an amazing job as usual. My hair always looks & feels amazing.

by Jeanne Maclaine on 2013-10-20

Quy did an amazing job as usual. My hair always looks & feels amazing.

NPS:

Cindy H is a fabulous stylist! She has been taking care of me for years and every time I pay her a visit I come out with a great cut and color. All the staff at Empire is wonderful.

by Liz Birch on 2013-10-19

Cindy H is a fabulous stylist! She has been taking care of me for years and every time I pay her a visit I come out with a great cut and color. All the staff at Empire is wonderful.

NPS:

Wow!! After a hair disaster at another salon, Jaimie took me in and made me beautiful! She is amazing!! The salon and its crew are wonderful. I found my new salon and highly recommend it to anyone!

by Brenna Page on 2013-10-18

Wow!! After a hair disaster at another salon, Jaimie took me in and made me beautiful! She is amazing!! The salon and its crew are wonderful. I found my new salon and highly recommend it to anyone!

NPS: Amber is an amazing hair stylist. She is knowledgable, gives great advice, & is always accessible. The staff at Empire is awesome too.

by Tracy Hua on 2013-10-18

Amber is an amazing hair stylist. She is knowledgable, gives great advice, & is always accessible. The staff at Empire is awesome too.

NPS:

Jennifer is AMAZING. I get compliments ALL the time!!!

by Ellen Veenstra on 2013-10-13

Jennifer is AMAZING. I get compliments ALL the time!!!

NPS:

Always great. Love Keil!!!

by Lisa Bagladi on 2013-10-05

Always great. Love Keil!!!

NPS:

I always enjoy getting my hair done at empire and I really enjoy my stylist.

by Ariana Ferchland on 2013-09-24

I always enjoy getting my hair done at empire and I really enjoy my stylist.

NPS: Always fabulous! Thanks Sherri... :-)

by Lorna Ferrell on 2013-09-22

Always fabulous! Thanks Sherri... :-)

NPS:

Jeanette is a great stylist who understand what I want really quickly. She's also very friendly and works very efficient.

by Anon on 2013-09-18

Jeanette is a great stylist who understand what I want really quickly. She's also very friendly and works very efficient.

NPS:

Sherry gave me a weave and cut. Absolutely, beautiful job!!!

by Robin Greenberg on 2013-09-17

Sherry gave me a weave and cut. Absolutely, beautiful job!!!

NPS:

Love Amber! Listens to what I want my hair to look like and is great to talk to.

by Germaine Chen on 2013-09-17

Love Amber! Listens to what I want my hair to look like and is great to talk to.

NPS: Sherri is great!

by Anon on 2013-09-17

Sherri is great!

NPS:

great as always

by Michael Brooks on 2013-09-16 great as always

NPS:

Always a good experience!

by Danielle Dale on 2013-09-16

Always a good experience!

NPS:

I've been coming to Katrina since 2005. She is an excellent stylist and the entire team at empire is helpful and professional.

by Lesley Tate on 2013-09-06

I've been coming to Katrina since 2005. She is an excellent stylist and the entire team at empire is helpful and professional.

NPS: I came in as a new client for a color correction that required much effort. Jamie did a perfect job I will definitely be requesting her again! :)

by Mackenzie Landis on 2013-08-29

I came in as a new client for a color correction that required much effort. Jamie did a perfect job I will definitely be requesting her again! :)

NPS: N/A

Great experience!

by Sonya Clark on 2013-08-28

Great experience!

NPS:

Cindy is absolutely the best! I've been going to her for years for cut and color. She knows exactly what I need. I leave it up to her to make my hair look fabulous Thank you Cindy for all you do for me. :)

by Liz Birch on 2013-08-26

Cindy is absolutely the best! I've been going to her for years for cut and color. She knows exactly what I need. I leave it up to her to make my hair look fabulous Thank you Cindy for all you do for me. :)

NPS:

Amber is always on point. Love coming to get haircuts because of her, great personality and always inviting.

by Glen * Suh on 2013-08-24 Amber is always on point. Love coming to get haircuts because of her, great personality and always inviting.

NPS:

Every other salon I've gone to, I've felt pretty awkward and uncomfortable telling the stylist what I wanted. At Empire Salon, i made an appointment with Olivia and she was wonderful! She was easy to talk to and she was relatable. She was open to any questions I had and she made sure I was comfortable with the amount of hair she was cutting off. The receptionists were friendly and welcoming as well. Although this salon is a bit out of my price range, I'd say I would come back to get my hair cut the next time I need one.

by Christine Caldejon on 2013-08-23

Every other salon I've gone to, I've felt pretty awkward and uncomfortable telling the stylist what I wanted. At Empire Salon, i made an appointment with Olivia and she was wonderful! She was easy to talk to and she was relatable. She was open to any questions I had and she made sure I was comfortable with the amount of hair she was cutting off. The receptionists were friendly and welcoming as well. Although this salon is a bit out of my price range, I'd say I would come back to get my hair cut the next time I need one.

NPS:

My cut and weave with LeAnne was wonderful. The results were perfect and the experience was wonderful. I am always treated so kindl and respectful by everyone at the salon. I always love my hair and if there is ever a problem they are happy for me to return and have it fixed. Empire is awesome!

by Judi Hoefs on 2013-08-22

My cut and weave with LeAnne was wonderful. The results were perfect and the experience was wonderful. I am always treated so kindl and respectful by everyone at the salon. I always love my hair and if there is ever a problem they are happy for me to return and have it fixed. Empire is awesome!

NPS:

Laurie did a great job on my hair cut.

by Jennifer Bell + on 2013-08-19

Laurie did a great job on my hair cut.

NPS: N/A

Laurie is a superb stylist! Their whole staff is very experienced and current with the latest trends.

by Anon on 2013-08-18

Laurie is a superb stylist! Their whole staff is very experienced and current with the latest trends.

NPS:

Jaime was amazing!! One of the first things she asked me when i got to the salon is what I would like my hair to look like and she did just that. I have already recommended one of my friends to her as I trust she will be in good hands. Thank you Jaime!

by Alex Flores on 2013-08-15

Jaime was amazing!! One of the first things she asked me when i got to the salon is what I would like my hair to look like and she did just that. I have already recommended one of my friends to her as I trust she will be in good hands. Thank you Jaime! NPS:

I went to Empire to get a blowout and Kyle was great. He listened to what I wanted and my hair turned out great and lasted all night.

by Anon on 2013-08-12

I went to Empire to get a blowout and Kyle was great. He listened to what I wanted and my hair turned out great and lasted all night.

NPS:

kathyyyyyyy is awesome

by Ara Zahmatkesh on 2013-08-10 kathyyyyyyy is awesome

NPS:

Jen always gives me an amazing haircut. She is very professional and personable as well. The front desk staff is kind and professional too. It's a fun environment and I haven't found any other salon that compares. thanks!

by Erica Vogel on 2013-08-01

Jen always gives me an amazing haircut. She is very professional and personable as well. The front desk staff is kind and professional too. It's a fun environment and I haven't found any other salon that compares. thanks!

NPS: Kyle is amazing. He always does my hair perfect. He is a perfectionist in the best way. Thank you Kyle!

by Anon on 2013-08-01

Kyle is amazing. He always does my hair perfect. He is a perfectionist in the best way. Thank you Kyle!

NPS:

Jenn is always great, my girl for years now!! Will is my back up guy and is also great!! Everyone so is so friendly and you guys always find a way to fit me in when I need a last minute hair apt. Which is pretty much always!! Thanks!! You guys are awesome!! Overall always a fantastic experience!!! XO Amanda

by Amanda Malson on 2013-07-31

Jenn is always great, my girl for years now!! Will is my back up guy and is also great!! Everyone so is so friendly and you guys always find a way to fit me in when I need a last minute hair apt. Which is pretty much always!! Thanks!! You guys are awesome!! Overall always a fantastic experience!!! XO Amanda

NPS:

I went to empire this afternoon for a mens haircut! I had janette cut my hair, scheduled with an appointment. It was my first time, and since they had amazing reviews on yelp, I had to go. The cut turned out amazing, she was super friendly, down to earth, and just made me feel comfortable to be at her station. This salon is very trendy, and even OPEN on mondays! This place is most defibitely somewhere to get a haircut!

by Anon on 2013-07-30

I went to empire this afternoon for a mens haircut! I had janette cut my hair, scheduled with an appointment. It was my first time, and since they had amazing reviews on yelp, I had to go. The cut turned out amazing, she was super friendly, down to earth, and just made me feel comfortable to be at her station. This salon is very trendy, and even OPEN on mondays! This place is most defibitely somewhere to get a haircut!

NPS:

Katrina's great. Been a loyal customer for 8 years now.

by George Marrero on 2013-07-28

Katrina's great. Been a loyal customer for 8 years now.

NPS:

Jamie is AMAZING. My color, my experience, and her skills are truly the BEST I have ever had!

by Heather Gilmore on 2013-07-27

Jamie is AMAZING. My color, my experience, and her skills are truly the BEST I have ever had!

NPS:

Kyle is the best!

by Anon on 2013-07-24

Kyle is the best!

NPS:

Amber is top-shelf

by Anon on 2013-07-24 Amber is top-shelf

NPS:

I am always really happy when I...

by Cora Cretetti on 2013-07-19

I am always really happy when I walk out!

NPS:

I went in and saw a new hair stylist...

by Cathy Rossman on 2013-07-19

I went in and saw a new hair stylist for me, Jamie. It was a little scary seeing that I was about to chop off at least five inches of hair, but I was reassured that it would look great, and I am in love! It's the shortest my hair has ever been and it looks fabulous! The service was excellent, all the employees I met were really nice. This is definitely the only salon I trust to get my hair done.

NPS: N/A

As a result of a groupon deal with...

by Kathi Kobayashi on 2013-07-18

As a result of a groupon deal with another salon, my haircut was a bit disappointing, but Kyle saved the day with his stylish cut--now it's more edgy and cute!!!

NPS: Eric is the best. He's like family.

by Mark Galban on 2013-07-18

Eric is the best. He's like family. He provides a superb salon experience, he makes my time spent in his chair fly by filled with selfless talk of details of my life that he always seems to remember...even if I haven't been in for an extended period of time. Either Eric has one of the best memory's I've ever come across, or he truly cares about his clients.

NPS: N/A

I had an excellent experience with...

by Lila Faz on 2013-07-15

I had an excellent experience with Amber! She listened to what I wanted and delivered exactly that. She also gave me some great tips on how to style/maintain my hair on my own. Thanks Amber! -Lila

NPS: N/A

Great services! Clean and super...

by Anon on 2013-07-15

Great services! Clean and super friendly. My hair isn't exactly how I was hoping

NPS:

Kyle is amazing! :)

by Iris Miyazaki on 2013-07-05

Kyle is amazing! :)

NPS: N/A Kyle is the best !

by Joan Akita + on 2013-07-04

Kyle is the best !

NPS: N/A

When I entered the salon, I was...

by Brittany Yee on 2013-06-24

When I entered the salon, I was immediately greeted by a friendly receptionist who helped me right away. Within 5 minutes, I was introduced to my stylist, Janette. She washed my hair, trimmed my bangs, and styled my layers just the way I wanted! I really appreciated the 20% discount offered to new customers, and would highly recommend this salon to my friends.

NPS:

I wouldn't go anywhere else

by Judy MacPherson on 2013-06-24

I wouldn't go anywhere else

NPS: N/A

great service but a little pricey.

by Anon on 2013-06-19 great service but a little pricey. it was a bit crowded in the small salon when I was there so it was a little annoying when people were walking over my feet.

NPS: N/A

I love Will. I've been going to...

by Anon on 2013-06-19

I love Will. I've been going to him for years. It's hard to find a good cutter and he's awesome. I have thick, wavy hair and his cuts make it look good.

NPS:

Thanks Amber :-)

by Anon on 2013-06-19

Thanks Amber :-)

NPS:

I just moved here from Northern...

by Rayla Hay on 2013-06-17

I just moved here from Northern Ca., and needed my hair cut and highlighted badly. I read the reviews on yelp and decided to see if I could get an appt. I was very lucky because Kyle had a cancellation that afternoon. He did an incredible job on my hair.I am very happy. The salon is well layed out, and everyone was very friendly! i will be going there regularly and having Kyle do my hair.

NPS: Great!

by Denyse Sharp on 2013-06-16

Great!

NPS:

SHERRY IS WONDERFUL. I HAVE NEVER...

by Robin Greenberg on 2013-06-08

SHERRY IS WONDERFUL. I HAVE NEVER GOTTEN SUCH GREAT COLOR OR AS PERFECT A HAIR CUT!!!!!!

NPS:

excellent

by Nancy Davoddaniel on 2013-06-07 excellent

NPS:

I hadn't left a review before,...

by April Lee on 2013-06-07

I hadn't left a review before, since it takes me a while to figure out if I like a place or not. My first two visits were to Jeanette for basic hair color. Everything was fine. My last visit I asked for some lightening, which is a bit more tricky. But Jeanette did a fantastic job. I wanted something very subtle and it came out perfectly. Price was good (I've paid much more for the same things.) So now I feel like I can actually give Empire and Jeanette a 5 star review.

NPS:

I never leave reviews! I recently...

by David Montano on 2013-06-04

I never leave reviews! I recently had my haircut at empire salon in Irvine. I have tried a differerent salon every 3weeks for the last 5years. Spending lots of money in search for a good stylist I finally came across one. KYLE!! Empire salon, Irvine! He nailed it! I knew I always had the "potential" :) he listened and did me right. Had to leave a post. If you need a mens haircut and willing to pay 38 $ plus tip he really is the best! Thanks again Kyle, Dave.

NPS: N/A

Love my hair Eric is the Best!

by Carole Riggs on 2013-06-01

Love my hair Eric is the Best!

NPS: N/A

The reason I keep coming back is...

by BJ Pourteymour on 2013-05-28

The reason I keep coming back is because Kyle does such a good job.

NPS: Katrina consistently does a great...

by Anon on 2013-05-27

Katrina consistently does a great job with my curly hair!

NPS: N/A

Everyone was so friendly from the...

by Anon on 2013-05-26

Everyone was so friendly from the minute I walked in the door. My stylist was very patient and helpful in regards to how to color my hair. The results were beyond amazing I was more then impressed with everything and I can't wait to go back

NPS:

I love coming to Empire Salon and...

by Sarah Niles on 2013-05-20

I love coming to Empire Salon and especially love seeing my stylist Janette. I constantly get compliments on my hair and I will continue to recommend this salon to everyone.

NPS: N/A

I can always trust Eric to do an...

by Jennipher Cu on 2013-05-19

I can always trust Eric to do an amazing job. He is a beautiful person--inside and out.

NPS: N/A Another great haircut by Will.

by Anon on 2013-05-13

Another great haircut by Will.

NPS: N/A

My experience at Empire Salon was...

by Kathi Wagner on 2013-05-08

My experience at Empire Salon was wonderful. Will is my stylist. I just love him. He is so personable. He is so careful and precise with the lines he's creating with the haircut. My hair turned out great. I had an event the next day and received so many compliments on my hair.

NPS:

Sherry is an outstanding hair stylist.

by Robin Greenberg on 2013-05-07

Sherry is an outstanding hair stylist. She provides a terrific cut and color as well as a head massage.

NPS:

Cindy was awesome and helped me...

by Terry Mahon + on 2013-05-04

Cindy was awesome and helped me with my hair problem!!! I am so glad my friend recommended her to me I feel she will be able to bring my hair back to life!!! NPS:

Will is terrific and I love him...

by Susan Crackower on 2013-04-29

Will is terrific and I love him to death.

NPS:

I am very happy with my hair color...

by Denise Espinosa on 2013-04-29

I am very happy with my hair color and I will be back!

NPS:

Jeanette is great. I just moved...

by Anon on 2013-04-25

Jeanette is great. I just moved to SD and got 2 haircuts from different people recommended to me that I just didn't like. Made the trip up to Jeanette for a haircut and very happy with it. Well worth the drive.

NPS:

Eric is always professional, but...

by Jennifer Hill on 2013-04-23

Eric is always professional, but friendly, caring and fast. Love his style.

NPS: What a fun afternoon getting my...

by Sheryl Eberly on 2013-04-21

What a fun afternoon getting my hair styled & colored with Amber Longnecker, see you next month :)

NPS: N/A

Excellent as always. Thanks Will!

by Anon on 2013-04-21

Excellent as always. Thanks Will!

NPS:

Always professional, clean and...

by Danielle Dale on 2013-04-20

Always professional, clean and a fun atmosphere

NPS:

awesome

by Andrea Meissner on 2013-04-19 awesome service, great cut/color, honest stylist, AND THEY OFFER YOU A GLASS OF WINE.. love it.

NPS: N/A Excellent, still liking it.

by Jeanne Maclaine on 2013-04-19

Excellent, still liking it.

NPS:

Janette

by Justine Lopez on 2013-04-19

It was a pleasure having her cut my hair. I am extremely satisfied with the result.

NPS: N/A

Cindy Heise is an excellent stylist!

by Liz Birch on 2013-04-14

Cindy Heise is an excellent stylist! It's a wonderful salon and great customer service from everyone!

NPS:

I got exactly the cut I was asking...

by Hannah Yim on 2013-04-11

I got exactly the cut I was asking for from Amber, she was awesome. It looks great!

NPS: My favorite stylist Sherri did...

by Lorna Ferrell on 2013-04-08

My favorite stylist Sherri did a fabulous job with my haircut!

NPS:

I have been going here for years...

by Kim Banks + on 2013-04-07

I have been going here for years and am never disappointed in the service, atmosphere or stylist. I moved to South OC about a year ago and still make the drive to keep coming here. Czarina (stylist) always does a fantastic job with my color and cut. When I want to try something new, she always gives input and has ideas - am always ecstatic with the outcome. No one overly pushes product which is nice also.

NPS:

Will does great color and haircuts.

by Sandra Giedeman on 2013-04-07

Will does great color and haircuts. The atmosphere is friendly and the receptionist was personable.

NPS:

Excellent

by Elizabeth Rossman on 2013-04-07

I have been seeing Eric for over 5 years and he never disappoints me I highly recommend Eric at empire salon! NPS: N/A

Always a great experience. Thanks,...

by Sharlene Reyes on 2013-04-02

Always a great experience. Thanks, Will!

NPS: N/A

Sherri and Jen do an amazing job...

by Lisa Grier + on 2013-03-31

Sherri and Jen do an amazing job and I am so lucky that they are working on my hair

NPS:

Nice as usual. Thanks for asking...

by Pat Sutcliff on 2013-03-30

Nice as usual. Thanks for asking

NPS:

Katrina is excellent! She has been...

by Anon on 2013-03-28

Katrina is excellent! She has been cutting, highlighting, and styling my hair for a couple of years now. I'm always happy with the results. She is professional and friendly. I would highly recommend her. I also like Empire Salon because of its laid-back atmosphere. NPS: N/A

Laurie is great! I've been going...

by Sheila Colcorb on 2013-03-26

Laurie is great! I've been going to her for 18 yrs and will follow her anywhere. She always gives the best cut and color. She is the best!

NPS: N/A

I had a wonderful time at the Salon...

by Sylvia Rosenzweig on 2013-03-23

I had a wonderful time at the Salon yesterday ! LeAnne outdid herself!! Sylvia

NPS:

I love the salon -The receptionist...

by Marguerite Surrette on 2013-03-21

I love the salon -The receptionist is always friendly and accommodating, and the coloring and cuts are fantastic.

NPS:

As always, great color and haircut...

by Anon on 2013-03-18

As always, great color and haircut by Laurie. NPS:

Que always does a great job. I...

by Sarah Griffith on 2013-03-18

Que always does a great job. I love Empire Salon!

NPS:

Always the best service

by Anon on 2013-03-18

Always the best service

NPS: N/A

Overall a really good experience.

by Anon on 2013-03-17

Overall a really good experience. Olivia was my stylist and I absolutely loved what she did to my hair. She was very nice and friendly and the color turned out beautifully. The only complaint I had was that the blonde receptionist was a little frantic and seemed overwhelmed. Also, and I don't mean to be rude, but she smelt like she had just spent the night partying, and didn't care about her appearance... Maybe it was a one time thing.

NPS: N/A

I love the Empire Salon! It's a...

by Nancy Haradin on 2013-03-16 I love the Empire Salon! It's a great place to go for a stylish blow-dry from Olivia or Wil. Nice salon!!!!

NPS:

I was impressed by Will's ability...

by Lillian Lee on 2013-03-14

I was impressed by Will's ability to color my hair because a lot of previous stylists have either dyed it with more red vs blue tones to eliminate brassiness in my hair (i'm Asian). I didn't give him too much direction, but he did a great job adding layers and shaping my hair. He is also very friendly and down to earth. Keep up the great work, Will!

NPS:

Went for an wax/tweeze.

by Anon on 2013-03-14

Went for an eyebrow wax/tweeze. Good job! Have been going to Empire for about 3 years. Satisfied with services, keep coming back!

NPS:

I loved Will. He was so nice and...

by Kathi Wagner on 2013-03-12

I loved Will. He was so nice and very concerned to meet my needs. He spent time with me talking about the cut and looking in magazines to try to understand what I wanted. He was very careful while cutting my hair with all the lines and angles he was trying to achieve.

NPS: Excellent! Amber was so nice and...

by Anon on 2013-03-09

Excellent! Amber was so nice and she gave me a fantastic cut that she promised meh husband would love - and he did :).

NPS: N/A

My stylist is pretty good. Parking...

by Anon on 2013-03-07

My stylist is pretty good. Parking is dismal.

NPS:

Jen does a great job!

by Robin Ciafone on 2013-03-04

Jen does a great job!

NPS:

Always love my haircut and color.

by Monica Bonno on 2013-03-03

Always love my haircut and color. It's perfect, every time.

NPS: As always a wonderful experience.

by Janice Rosenberg on 2013-02-26

As always a wonderful experience. Eric is great and my hair looks fabulous. I got lots of compliments over the last few days! Thanks Eric.

NPS:

I am always satisfied when I come...

by Anon on 2013-02-25

I am always satisfied when I come to Empire. The staff are professional. My stylist is fantastic. She always makes me feel great.

NPS:

Cindy is always fabulous! The comfort...

by Anon on 2013-02-23

Cindy is always fabulous! The comfort of the chairs still has not improved.

NPS:

I have been coming here for 2 years...

by Aby Kowalski on 2013-02-20

I have been coming here for 2 years now. Will does a great job! My color is always perfect and my cut always turns out good. Will gets my highlights and cut done in under 2 hours. I like the fact that one person does my entire color, cut, wash, and style and the price is not rediculous. Everyone in the shop seems like they do good work and the people seem proffesional and fun.

NPS: Olivia is awesome!!!

by Mina Ko on 2013-02-20

I came in not knowing what to expect and wasn't sure what todo wih my hair for my bday this weekend and Olivia knew exactly what to do and changed my look in a way I never really ever experienced with any hair stylist. Ive been to way too many salons in oc and never really went back and was disappointed... Idefinitely will review on yelp and recommend to everyone to check this salon out especially Olivia . She's so sweet and knows how to do hair most of all!! I loved my experience here and want everyone else to have the same!

NPS: N/A

I've been to the salon more than...

by Penny Lee on 2013-02-15

I've been to the salon more than 5 times and I've had a few different stylists each time and the stylist I really liked a lot is Amber. She really knows what she is doing and knows my hair and how to bring it to its full potential. My head is big and my hair is thick, but she really knows how to cut it in a way tht fits me. Of all the salons I've been to, Empire salon has the best stylists overall and I'm always satisfied with the outcome. It's a little pricey, but it is worth it.

NPS:

Ashley is fantastic. She has good...

by Brian Wong on 2013-02-15

Ashley is fantastic. She has good technique, but more importantly, gives a great overall customer experience by listening to the requests for hair style, timing, and look I want, is flexible with her appointments (I have a crazy travel schedule) to fit me in that works with my busy schedule, presents a professional and customer oriented front to Empire. Rachel at the front desk is a great first greeter to Empire as well, she is very professional and personable, giving a high touch experience which you would expect from a high end salon.

NPS:

Will is great!

by Gracie Barstad on 2013-02-15

Will is great!

NPS:

Great experience will be back :)...

by Becky McKeown on 2013-02-13

Great experience will be back :)

NPS: N/A

My stylist is the bomb! Best color...

by Dana Grafman on 2013-02-13

My stylist is the bomb! Best color EVER! Thanks, Amber.

NPS: N/A

What a wonderful experience! Everyone...

by Hayley Palmer on 2013-02-12 What a wonderful experience! Everyone there is so friendly and professional. Olivia is fantastic, and gave me exactly the color and cut that I wanted at a more reasonable price than any other salon I have been to in the area. I will definitely be back!

NPS:

new client for ms katie 2\11

by Becky McKeown on 2013-02-11

I never do things for myself as a single mom. Well i found katie by luck. she spent alot of time to make my hair gorgeous again. I recommend her without hesitation.

NPS: N/A

Never disappointed

by Sabrina Altamirano on 2013-02-09

I love the service at this salon! From receptionist to stylist I always feel very well taken care of. Kyle is the best!! He listens and really understands what I want. He has never steered me in the wrong direction. I'd recommend him to any oft friends and family.

NPS: N/A

Amber was wonderful. She was able...

by David Vantoor on 2013-02-06

Amber was wonderful. She was able to undersrand my vague statement of what I wanted my hair to look like and I'm very pleased with the result.

NPS: N/A Excellent every time.

by Anon on 2013-02-04

Excellent every time.

NPS:

The best place to get your hair...

by Sarah Griffith on 2013-02-04

The best place to get your hair done! Love Empire Salon!

NPS:

Amber is fantastic!!!

by Michelle Greenwalt on 2013-02-04

Amber is fantastic!!!

NPS:

As usual it was great!

by Judi Hoefs on 2013-01-27

As usual it was great!

NPS:

Eric is like a relative to my wife... by Mark Galban on 2013-01-27

Eric is like a relative to my wife and me. He is always so good at remembering what's going on in our lives and he asks how I've been since last styling. He's the best.

NPS: N/A

I had my appointment with Kyle...... he...

by Anon on 2013-01-23

I had my appointment with Kyle...... he knows keeps track of what styles and colors work for me and will make suggestions on what to try out next ( i switch up my hair a lot) He goes to tons of education classes and is FAB-U-LOUS <3 i have three other co-workers going to him now

NPS:

Quy is the best- consistent & detailed...

by Derrick Shen on 2013-01-21

Quy is the best- consistent & detailed oriented. Lucky to have found him.

NPS:

As always the staff was courteous...

by Jennifer Charles on 2013-01-21

As always the staff was courteous and professional. My stylist is exceptional. She does a fabulous job and makes my experience relaxing and successful.

NPS: Always a pleasure.

by Fern Rowe on 2013-01-18

Always a pleasure.

NPS: N/A

very friendly customer service.

by Anon on 2013-01-17 very friendly customer service. My hairstylist janett was very easygoing and gave helpful suggestions when I had no idea with what to do with my long Hair. I've usually gone to lower end salons in the past with apprehension of stylists there but going to empire, I felt calm because everyone there gave a professional demeanor. Thankyou janett! I'll be coming back in the future

NPS: N/A

I have had the pleasure of having...

by Robin Greenberg on 2013-01-14

I have had the pleasure of having Sherry and Jennifer color and cut my hair. Both are excellent as well as friendly and open to suggestions. I highly recommend this salon.

NPS:

Always a relaxing and great atmosphere.

by Michelle Lebron on 2013-01-13

Always a relaxing and great atmosphere. Everyone is wonderful!! I recommend to everyone Empire and Kyle! NPS: N/A

Olivia is an excellent hair stylist.

by Anon on 2013-01-12

Olivia is an excellent hair stylist. She takes her time to study my hair and figures out the best cut. I was very pleased with the outcome and well definitely come back again!

NPS:

Kyle was great, as always! I'm...

by Stacy Albert on 2013-01-07

Kyle was great, as always! I'm coming back in a week for more :)

NPS: N/A

Fantastic!

by Joan Akita + on 2013-01-07

Kyle is an amazing stylist! I get nothing but compliments after seeing him. The entire staff is friendly and helpful.Scheduling is easy and convenient- I would highly recommend Empire Salon and Kyle!

NPS: N/A

Very nice staff, but not thrilled Another side note... could be more mindful of how hot the hairdryer is and how close to our scalp it's getting to avoid burning a client.

by Anon on 2013-01-07 Very nice staff, but not thrilled with my haircut. I asked for a trim of about an inch, saying I liked my hair long and have been growing it out. Ended up taking much more than an inch and felt that the stylist took her own liberties in giving me much more layering than I had before, some of which are really short pieces that I'm now struggling to style. I'd had a haircut from this person before and all was great, but for some reason this time the stylist went more with what they thought would look best (and they could style) rather than what I asked for (and can style easily myself). Another side note... could be more mindful of how hot the hairdryer is and how close to our scalp it's getting to avoid burning a client.

NPS:

Top Quality and Very Friendly

by Valorie Hargett on 2013-01-06

I highly recommend Empire Salon - specifically Laurie Plunkett. I have been going here for 4 years and have been extremely pleased with every visit. I have gone to some of the top stylists in Beverly Hills, and Chicago, and have been equally pleased with Empire. I not only have a wonderful stylist but a good friend!

NPS: N/A

Everyone is always professional I LOVE Sherri, she is the best!!!

by Marie Evans on 2012-12-31

Everyone is always professional and nice. I LOVE Sherri, she is the best!!!

NPS: N/A

Laurie is the best!

by Deb Brose on 2012-12-31 I have only been the Empire salon twice now to see Laurie, but I will NOT go anywhere else. I was recommended by a couple friends and now I see why. She does a great job, listens to you and then goes as far to pull up pictures of what she's thinking on the Internet to make sure you are both on the same page. I am so happy my friends told me about her or I would have still been getting bad hair styles trying to find the right stylist.

NPS: N/A

My daughter and I loved it. We...

by Elizabeth Rossman on 2012-12-30

My daughter and I loved it. We feel so pretty. Thank you Eric and Jeannette for allowing to become one of your creations.

NPS: N/A

Always ecstatic with my hair after...

by Janice Rosenberg on 2012-12-26

Always ecstatic with my hair after seeing Eric at EmpirevSalon

NPS:

Eric was his usual fantastic self,...

by Patricia Barahona on 2012-12-26

Eric was his usual fantastic self, my haircut and color were perfect and the salon's ambiance could not get any better. Everyone is very friendly and attentive. This is the perfect place for a wonderful and tremendously relaxing experience. Thanks.

NPS: I have been going to LeAnne for...

by Joanne Hale on 2012-12-26

I have been going to LeAnne for close to 30 years and have never been disappointed with both her service and the end results. Empire Salon is both professional, clean, and friendly. A fabulous place to relax and get pampered.

NPS:

OLIVIA IS AWESOME!!!!!

by Jessica Bailey on 2012-12-24

I was referred by a friend, and am glad I was! Olivia was amazing and sweet, and made sure to keep a good conversation going the whole time. Not too mention was able to have me in and out on my lunch hr, which was perfect!

NPS: N/A

Eric did a wonderful job on my...

by on 2012-12-23

Eric did a wonderful job on my hair as usual! Would recommend Empire Salon to anyone.

NPS: N/A

Olivia was excellent. She has talent...

by Anon on 2012-12-23 Olivia was excellent. She has talent and explains the process she wants to take to perform hair coloring.

NPS: N/A

Mark Galban's review

by Mark Galban on 2012-12-20

Eric is the best. He's like a member of our family. My wife and I have been coming to him for years. When I sit in his chair the conversation picks up where it left off the previous visit. His memory is incredible, and he is so genuine. I wouldn't think for a moment of letting someone else style my hair. As always, thank you so much Eric.

NPS: N/A

My appointment with Kyle was awesome...

by Kate Doyle on 2012-12-19

My appointment with Kyle was awesome and quick, which was appreciated as I am in the middle of a move!

NPS:

Excellent as usual- thanks Amber!

by Samra Rashid on 2012-12-17

Excellent as usual- thanks Amber!

NPS: N/A Great as always! Laurie is always...

by Zoe Gutierrez on 2012-12-17

Great as always! Laurie is always fast and provides a great visit. She is the only one I trust to make big changes to my style. Will definitely be back again.

NPS: N/A

I love Amber! She has a great personality...

by Germaine Chen on 2012-12-15

I love Amber! She has a great personality and she's great to talk to. She understood what my vision was for my hair and the practicality of the style. I'll always come back to the salon because of her :)

NPS:

Not much to say except wonderful

by Fern Rowe on 2012-12-12

Not much to say except wonderful as usual. Beautiful Katrina is the best!

NPS: N/A

Amber is always excellent! She Great service every time and always fun and entertaining. Amber cares about her clients and that's what makes me come back to her every time.

by Glen * Suh on 2012-12-10

Amber is always excellent! She understands my hair and exactly how it needs to be cut in order for me to accomplish the look I want. Great service every time and always fun and entertaining. Amber cares about her clients and that's what makes me come back to her every time. NPS:

Quy is the best! A master with

by Monica Bonno on 2012-12-09

Quy is the best! A master with scissors and with color.

NPS:

Quy does a great job and listens

by Todd Huschka on 2012-12-08

Quy does a great job and listens to what I want.

NPS:

Fantastic service - above and beyond.

by Caryl Strong on 2012-12-08

Fantastic service - above and beyond. Laurie is a rockstar !!

NPS: N/A

I have an excellent stylist.

by Anon on 2012-12-05

I have an excellent stylist.

NPS: Kyle

by Shadi Taleghani on 2012-12-03

Kyle is amazing!! Best haircut ever!

NPS: N/A

My experience at Empire Salon is

by Mercedes Meseck + on 2012-12-03

My experience at Empire Salon is always excellent!!!! And Czarina is the best of all!!! Wouldn't think of going anywhere else.

NPS: N/A

Fabulous!! Wonderful service,excellent

by Sylvia Rosenzweig on 2012-12-02

Fabulous!! Wonderful service,excellent haircut and color,Lovly experience. As always, LeAnne is amazing!!!

NPS:

I have been having my hair done

by Judi Hoefs on 2012-11-30

I have been having my hair done by Leanne for over 25 years and I obviously love her amazing ability to make my thin, fine hair look great! She is amazing! I love going to the salon as it is very friendly and comfortable unlike some other high end salons.

NPS: Am very happy with my haircut.

by Sreya Kolay on 2012-11-29

Am very happy with my haircut. Amber does an excellent job!

NPS:

Amber does a great job!!

by Brian Dooley on 2012-11-28

Amber does a great job!!

NPS:

I was extremely disappointed in

by Estella Salter + on 2012-11-24

I was extremely disappointed in every way. Overcharged, terrible blow dry and rushed through my appointment.

NPS:

Kyle is super fabulous!!! Fun to

by Sarah Cole on 2012-11-22

Kyle is super fabulous!!! Fun to hang around while you are getting all gussied up!

NPS: Thanksgiving turkey

by Anon on 2012-11-22

My two daughters and I have been going to your salon for over 6 years. We have always been fairly happy, but the experience I received at your salon yesterday leaves me debating if I should leave. My daughter and I had an appointment yesterday at different times with the same stylist. Her appointment and style was satisfactory, but the treatment I received was appalling. I have never had this experience at your salon. I was told there was no time to both trim and blow dry my hair and would have to go home with wet hair. This is after having a standing appointment with you for almost a week and being on time. Willing to compromise, I opted for only a wash and blow-dry in order to get some service. She charged me $52 for the poorest blow-dry I have ever received. I couldn't do a worse job myself and the young girls at the Blo Out Lounge have done a much better job. I came home after being basically "robbed" and had to have my hair redone again. My daughter received better treatment and was charged $54 for a full haircut wash and blowdry which took all of one hour. The same that it would have taken for me to get a trim, wash, and blow-dry. Since I am the customer that pays for all the hair styling appointments in my home, I am seriously considering never seeking any service in your salon again.

NPS: N/A

Amber is great, give her a raise

by Anon on 2012-11-17

Amber is great, give her a raise

NPS:

Beth is wonderful; a great stylist...and

by Barbra Ditolla on 2012-11-16 Beth is wonderful; a great stylist...and a great friend too! She always does a perfect job on my hair....

NPS:

love my haircut and color :)

by Anon on 2012-11-16 love my haircut and color :)

NPS:

Always a great cut and color

by Deborah Hipsher on 2012-11-12

Leanne has helped repair my hair from all the color and damage I have done over the years. She always gives me a great cut and color. She listens to what I want and I always leave with my hair looking & feeling good.

NPS: N/A

Excellent service for many years!

by Anon on 2012-11-09

I have had the pleasure of having LeAnne as my hair stylist for 25 years. She has always done such a beautiful job with my haircut and color. She is very professional and her service is remarkable. Would not think of going anywhere else. She is worth the 30 minute drive! The salon has always been very clean and the staff is so friendly. You will not be disappointed in choosing this salon. Helen

NPS: N/A Kyle did a great job with my haircut.

by Shari Yee on 2012-11-09

Kyle did a great job with my haircut. Made me look good for my trip to New York!

NPS: N/A

Sherry and Jen are wonderful hair the area. They color and cut my hair beautifully.

by Robin Greenberg on 2012-11-08

Sherry and Jen are wonderful hair stylist...... best I have found in the area. They color and cut my hair beautifully.

NPS:

Awesome!

by Kevin Le on 2012-11-07

Awesome!

NPS: N/A

I always love the experience at

by Terri Mcferren + on 2012-11-05

I always love the experience at the salon and love the cut.

NPS: I had a great experience! Kyle

by Heidi Hok on 2012-11-05

I had a great experience! Kyle is fantastic, great customer service and really takes the time to understand what I want and really knows what he is doing. Looking forward to coming back for my next appt!

NPS: N/A

Amber is amazing!! I was really

by Sarah Peacock on 2012-11-02

Amber is amazing!! I was really nervous to get my hair done for the first time by a new person because i am super picky about my hair and the color. Amber did an amazing job and this is the best color ive ever had! I have already recommend her to 2 different friends and will continue to recommend her to anyone who asks!! And bonus she gives an AMAZING scalp massage with the hair wash!! :)

NPS:

Evereything was fabulous. LeAnne The facilities was clean and the employees were friendly and welcoming.

by Joanne Hale on 2012-11-01

Evereything was fabulous. LeAnne remains a true gift to hair color and cuts. I drove from Phoenix to have her do my hair. The facilities was clean and the employees were friendly and welcoming.

NPS:

I love my girls there Sherri and

by Lisa Grier + on 2012-11-01 I love my girls there Sherri and Jennifer. They are great!

NPS:

Very good experience at Empire

by Anon on 2012-10-31

Very good experience at Empire Salon for my first visit. The team of people at Empire Salon were very friendly and making sure that you have an enjoyable experience and that your needs are meet to your satisfaction.

NPS:

The front desk is always friendly, My stylist Kyle is amazing! He listens to what I want in color and style. At the beginning of every appointment he will check in with me to see if i have any changes id like to make before he gets started. He is fun, charming, and I always feel relaxed at Empire.

by Michelle Lebron on 2012-10-31

The front desk is always friendly, courtesy, offer a beverage, and quick to notify stylist of clients arrival. My stylist Kyle is amazing! He listens to what I want in color and style. At the beginning of every appointment he will check in with me to see if i have any changes id like to make before he gets started. He is fun, charming, and I always feel relaxed at Empire.

NPS: N/A