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Sprint Response State of Utah NASPO Valuepoint Technical Proposal

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Sprint Response State of Utah NASPO Valuepoint Technical Proposal Sprint Response State of Utah NASPO ValuePoint Technical Proposal Shannon Hewitt-Tapp Business Relationship Manager [email protected] 916-275-3146 SPRINT RESPONSE TO SOLICITATION NO. CJ18012 WIRELESS DATA, VOICE, AND ACCESSORIES TECHNICAL PROPOSAL Table of Contents EXECUTIVE SUMMARY ................................................................................................................ 4 CATEGORY 1- CELLULAR WIRELESS SERVICES ....................................................................... 4 CATEGORY 2- EQUIPMENT AND ACCESSORIES ........................................................................ 5 CATEGORY 3- TURNKEY WIRELESS AND IOT SOLUTIONS ......................................................... 5 TENURED AND TECHNICAL TEAM QUALIFICATIONS—BEND OVER BACKWARDS SUPPORT ......... 5 CONCLUSION ......................................................................................................................... 5 SECTION 1 GENERAL ................................................................................................................. 6 SECTION 2: CATEGORIES OF AWARD .......................................................................................... 8 SECTION 3: AWARD CRITERIA FOR CATEGORIES OF AWARD ..................................................... 33 SPRINT SECURE ENTERPRISE MESSENGER (SSEM) ......................................................................... 52 SPRINT’S EMERGENCY RESPONSE TEAM .......................................................................................... 67 VMWARE AIRWATCH ENTERPRISE MOBILITY MANAGEMENT .............................................................. 82 MOBI ............................................................................................................................................. 86 SECTION 4: ADDING NEW PRODUCTS AND SERVICES .............................................................. 117 SECTION 5: INDIVIDUAL RESPONSIBLE ACCOUNT DISCOUNTS ................................................. 120 SECTION 6: REPORTING ......................................................................................................... 121 SECTION 7: PRICING LANDING PAGE ...................................................................................... 126 SECTION 8: ADMINISTRATION OF CONTRACTS ........................................................................ 128 SECTION 9 ADMINISTRATIVE REQUIREMENTS .......................................................................... 129 SECTION 10 GENERAL INFORMATION...................................................................................... 138 © 2018 Sprint. All rights reserved. This information is subject to Sprint policies regarding use, and is and will remain the property of Sprint and/or its relevant affiliates. By accepting Sprint’s proposal, Customer agrees to be bound by this condition. Sprint’s proposal may contain restricted, confidential or privileged materials intended for the sole use of Customer. Sprint’s proposal must not be disclosed outside of Customer, nor duplicated, used or disclosed – in whole or in part – for any purpose other than for evaluation by Customer. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Disclosure Statement – Sprint This proposal is provided in response to requirements of Customer and may include trade secrets or confidential, proprietary or financial information that is exempt from disclosure under applicable law; Customer shall protect such information to the fullest extent possible pursuant to such applicable law and such information shall not be duplicated, used, or disclosed - in whole or part - for any purpose other than to evaluate this proposal. If, however, a contract is awarded to this offer or as a result of - or in connection with - the submission of this data, Customer shall have the right to duplicate, use or disclose the data to the extent provided in the resulting contract. This restriction does not limit the Customer right to use information contained in this data if it is obtained from another source without restriction. The data subject to the restriction are contained on sheets annotated with a restrictive Due Date: October 23, 2018 Page ii SPRINT RESPONSE TO SOLICITATION NO. CJ18012 WIRELESS DATA, VOICE, AND ACCESSORIES TECHNICAL PROPOSAL legend. All intellectual property rights in Sprint’s proposal materials remain in and/or are assigned to Sprint, Sprint’s subcontractors and Sprint’s vendors (as applicable). Technology Evolution A. In the normal course of technology evolution and enhancement, Sprint continually updates and upgrades its networks, Products and Services. In some instances, these efforts will result in the need to ultimately replace or discontinue certain offerings or technologies. In such event, Sprint will undertake such efforts in a customer- focused and commercially reasonable manner. Accordingly and notwithstanding anything in this Agreement to the contrary, Sprint reserves the right, in its sole discretion, after providing the notice set forth in subsection B below, to: (1) migrate State of Utah NASPO ValuePoint to a replacement technology; or (2) discontinue any Product, Service, network standard, or technology without either party being in breach of this Agreement or incurring early termination liability relating to the discontinuance of the affected Product, Service, network standard, or technology.. B. If Sprint takes any action set forth in subsection A above, Sprint will provide advance notice reasonably designed to inform State of Utah NASPO ValuePoint (if affected) of such pending action. The form of Sprint's notice may include providing written notice to any address (1) listed in this Agreement for State of Utah NASPO ValuePoint, (2) Sprint uses for billing, or (3) set forth in an Order. State of Utah NASPO ValuePoint agrees that such notice is reasonable and sufficient notice of Sprint's pending action. Due Date: October 23, 2018 Page ii SPRINT RESPONSE TO SOLICITATION NO. CJ18012 WIRELESS DATA, VOICE, AND ACCESSORIES TECHNICAL PROPOSAL Executive Summary Sprint is committed – backed by tenured government account teams – to offer the State of Utah NASPO ValuePoint and all participating entities innovative and customizable technologies to meet your cellular telecommunications requirements for dependable wireless connectivity, data access, -- all from a single partner -- who can provide complete, consolidated solutions. Sprint has a strong 100+ year history of providing customizable integrated solutions via a secure wireless network infrastructure to allow government agencies as the State of Utah NASPO ValuePoint, to communicate across jurisdictions and facilities no matter what task they are working –while ensuring continuity of government in a time of crisis. Sprint solicitation offerings can meet and exceed the State of Utah NASPO ValuePoint’s minimum mandatory requirements in Category 1 to 3. Sprint respectfully submits a No Bid for Category 4 Award. Category 1- Cellular Wireless Services Sprint offers next-generation wireless voice and data services to address the ballooning need for mobile data speed and capacity and for voice coverage when and where you need it. Sprint has invested billions in a unique network architecture taking advantages of three spectrum bands to optimize flexibility and performance more than ever before. The result of this investment means: Sprint 4G LTE Provides the network capacity to support the exploding demand for high-speed connectivity from a new generation of devices and applications. Offering significantly lower latencies than 3G, Sprint 4G LTE permits migration from fixed to mobile for many delay-sensitive applications, such as video streaming, video teleconferencing and interactive business applications that you can rely on to deliver critical information in real time. Calling Plus Sprint has enhanced our Wi-Fi Calling platform to offer the capability to use the Sprint LTE network for voice calls. Calling PLUS allows VoIP call origination on the Sprint LTE network and seamless call continuity between Wi-Fi and LTE ahead of our VoLTE commercial deployment, to provide you the best possible voice experience now. 5G builds on the foundation of 4G LTE. With more than 160 MHz of 2.5 GHz spectrum available in the top 100 U.S. markets, this gives Sprint the largest nationwide block of sub-6 GHz 5G spectrum available for wide-scale use in the U.S. Sprint’s priority is mobile 5G, and the company is working with Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated, and SoftBank to develop technologies for wide-scale 5G deployment.. Push to Talk For over two decades, Sprint has been the leader in push-to-talk (PTT) services. Building on this experience, Sprint Direct Connect Plus is the push to talk solution that delivers innovation, in-demand functionality and value; allowing individuals and groups to get more done quickly and easily with just the push of a button. Reliable In-building Coverage Sprint provides a variety of in-building solutions to enhance network performance. Sprint’s Magic Box is a true differentiator that is deployable in virtually any customer’s location. The Sprint Magic Box can improve performance in areas up to 20,000 square feet – at ZERO cost. For areas larger than 20,000 square feet, Sprint offers the RCAN OTARD solution, an external antenna fixed onto a wide area rooftop location to provide enhanced coverage. WPS WPS ensures that network
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