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A New Chapter ANNUAL REPORT 2013 ANNUAL British American Tobacco (Malaysia) Berhad British American (4372-M) A New Chapter British American Tobacco (Malaysia) Berhad (4372-M) Virgina Park, Jalan Universiti, 46200 Petaling Jaya, Selangor Malaysia Tel: +60 (3)7956 6899/7491 7100 Fax: +60 (3) 7955 8416 Annual Report 2013 Annual Report www.batmalaysia.com ANNUAL REPORT 2013 In 2012, British American Tobacco Malaysia celebrated 100 years of history in Malaysia. Over the years, the Group has grown together with the nation into one that manufactures and markets an unrivalled portfolio of highly successful international brands, and is ranked amongst the top 25 public listed entities in the country. With a hundred years of history behind us, we now set our sights on The New Chapter of our journey. Our vision for the future is to build a sustainable business that manages its operations and products responsibly, and continues to create value for our shareholders and stakeholders. overview of British American Tobacco Malaysia TOP MARKET CAPITALISATION25 62% market share IN BURSA MALAYSIA approximately top TOP 25 IN BURSA MALAYSIA 62percent market share 25in Bursa Malaysia 1000 Revenue Profit before tax Net profit 4,517 1,105 823 (RM million) (RM million) (RM million) timeline... 2014 2012 1962 1999 1912 employs about over 1000employees across the country 100years of history in Malaysia RESULTS AT A GLANCE... Shareholder’s Net returns on Net earnings per Net dividend per fund shareholders’ share share 508 fund 288 282 (RM million) 162 (sen) (sen) (%) 53rd Annual General Meeting (AGM) of British American Tobacco (Malaysia) Berhad will be held at: Citrine Ballroom, One World Hotel, Ground Floor, First Avenue, Bandar Utama City Centre, 47800 Petaling Jaya, Selangor Darul Ehsan on LEADERSHIP Tuesday, 22 April 2014 at 11.00 a.m. AGM Helpdesk: Ms. Quah Khian Khoon Tel: +60 (3)7491 7418 GROWTH Fax: +60 (3)7491 3772 E-mail: [email protected] PRODUCTIVITY RESPONSIBILITY WINNING ORGANISATION www.batmalaysia.com our vision We share British American Tobacco We define leadership in both a We will do this by continuing to p.l.c’s vision to achieve leadership of quantitative and qualitative sense. demonstrate that we are a responsible the global tobacco industry in Quantitively, we seek volume leadership tobacco company with a sustainable order to create long-term shareholder among our competitors and in the business and outstanding people. value. We believe that delivering longer term, value leadership. However, Our strategy is designed to deliver growth is key to achieving this vision to quantitative measures do not in our vision and as a result, build lead in the tobacco industry. However, themselves address all the things we shareholder value. leadership is not an end in itself. must do as a company. We take a A company that leads its industry and long-term view, focusing on the quality It is based on growth, funded by is seen to have a sustainable business of our business and how we work. As a productivity and delivered by a winning will also be valued more highly. result, qualitatively, we seek to be organisation that acts responsibly at all recognised as an industry leader and times. to be the partner of first choice for our valued stakeholders. 002 BRITISH AMERICAN TOBACCO (MALAYSIA) BERHAD A NEW CHAPTER ANNUAL REPORT 2013 INSIDE this report OVERVIEW PRODUCTIVITY Overview of British American Tobacco Malaysia 001 Effectively deploying resources to drive sustainable business Results at a glance 001 growth Our vision 002 • Supply Chain performance 078 Chairman’s letter 004 • People development 079 PERFORMANCE RESPONSIBILITY Management discussion and analysis 006 Sustainability at the heart of the business 082 • 2013 Performance overview 006 • Community 084 • Business and operations 007 • Workplace 088 • Objectives and strategies 010 • Environment 093 • Review of non-financial performance indicators 011 • Marketplace 095 • Review of financial results 012 • Global Reporting Initiative (GRI) Indicators 2013 098 • Review of operating activities 016 • Five year performance history 017 WINNING ORGANISATION • Five year performance highlights 017 A high performing organisation of next generation leaders Corporate profile 018 • Recognising long serving employees 118 British American Tobacco Malaysia in the news 019 • Rewarding outstanding contributions 118 Awards and achievements 020 • Continuous talent development 118 Past awards and achievements 021 • Talent sourcing: Recruiting and attracting great talent 120 2013 Corporate events highlights 022 • Employee engagement: Employee benefits and wellbeing 120 LEADERSHIP • Developing our talent across the globe 121 Corporate information 025 Corporate structure 025 REPORTS AND FINANCIAL STATEMENTS Profile of Directors 026 Directors’ Report 123 Profile of Leadership Team members 031 Statement by Directors 128 Statutory Declaration 128 GOVERNANCE Independent Auditors’ Report 129 Standards of Business Conduct 035 Income Statements 131 Statement on Corporate Governance 036 Statements of Comprehensive Income 132 Audit Committee Report 059 Balance Sheets 133 Statement on Risk Management Consolidated Statement of Changes in Equity 134 and Internal Control 065 Company Statement of Changes in Equity 136 Statements of Cash Flow 138 GROWTH Summary of Significant Accounting Policies 139 Our next chapter in driving sustainable growth Notes to the Financial Statements 153 • Global Drive Brands 074 • Winning in the Menthol and Kretek segment 075 OTHER INFORMATION • Stretching leadership in the Premium Analysis of shareholdings 191 Lights segment 075 Particulars of properties 194 • Striving for leadership in the Aspirational Corporate directory 195 Premium segment 076 Notice of Annual General Meeting 196 Administrative details for British American Tobacco Malaysia’s fifty-third Annual General Meeting 199 Form of Proxy • 003 chairman’s letter DATUK MOHAMAD SALIM BIN FATEH DIN Dear Shareholders, A new chapter has begun. British American Tobacco Malaysia has turned the pages and set its sight on the next 100 years. highlights +3.7 percent +3.5 percent increase in total dividend payout growth in revenue compared to compared to preceding financial preceding financial year. year. Suffice to say, the Group is keen to curing community in Malaysia since manufacturing volume for export, has continue the good work that it has the 1960s, despite the relatively higher collectively led to a positive +3.5 accomplished over the past century, to unit cost of Malaysian leaf, and percent growth in revenue. Contract continue to build a business that numerous challenges that the farmers manufacturing cigarette volume delivers strong value growth for its faced in the form of floods and crop increased by +7.6 percent, and shareholders, and is committed to disease. We deeply appreciate the semi-finished goods by almost +24 further strengthen its corporate tobacco growing and curing percent. Contract Manufacturing has governance, accountability and risk community’s commitment throughout developed to become an important management. In addition, the Group these years and cherish our history component of our business, albeit at will continue to enhance processes, and close relationship with the lower margins than the domestic develop its people, and further community over the past 50 years. market. It does however very effectively improve operational efficiency to serve to support our fixed cost base. ensure sustainable growth for the On behalf of the Board of Directors, years ahead. I am pleased to present the Group’s The Group achieved a third successive Annual Report and Financial year of share growth, gaining +1.0 True to that tradition, the Group Statement in the first year of its new percentage point in 2013. Not continues to drive its business strategy century of operations in Malaysia for surprisingly DUNHILL, our leading in a sustainable manner despite the the financial year ended 31 December brand, has yet again been the many challenges, old and new, that it 2013. principle driver of share growth. is constantly faced with. Last year was Reaching for new heights in 2013, no exception, as the industry DUNHILL grew +1.3 percentage point continued to be besieged by the ever PERFORMANCE REVIEW corporate market share, with growth encroaching illegal cigarette trade, across nearly all variants. DUNHILL Ice The Group is proud to report another increasing regulations and the steep was a key contributor with 0.4 successful year with Net Profit rise in excise. Furthermore, in 2013 the percentage growth in the year. Much increasing +3.2 percent to RM823 Group undertook the difficult decision as we would like every initiative to be million. Despite the 5.8 percent decline to close its leaf operations in Kota successful, performance of our latest in domestic and duty free volume, the Bharu. The Group has been committed variant, DUNHILL Kretek, has not met price increases taken in 2013, together to supporting the tobacco growing and our expectations. However, the with an increase in contract 004 BRITISH AMERICAN TOBACCO (MALAYSIA) BERHAD A NEW CHAPTER ANNUAL REPORT 2013 overview rejuvenation of PETER STUYVESANT, OUTLOOK FOR 2014 In July 2013, we welcomed Mr. Stefano through a new pack design and the Clini as our new Managing Director. Any further increase in excise is addition of the Freshness Seal, was Mr. Clini is no newcomer to fast-paced naturally a concern for the Group. It particularly timely in light of the steep high performance leadership roles. sees that increases in excise though excise increase, and has benefitted He comes to us with extensive performance intended to bolster the Government’s from some down trading from the leadership experience from HJ Heinz revenue, will certainly fuel the illegal premium segment. and Procter & Gamble in Europe and cigarette problem. It was particularly is well-heeled to guide the Group to notable in 2013, that despite excise Cost consciousness is deeply even greater heights. increases in both 2012 and 2013, the embedded in the Group’s culture and Group’s excise and duty payments to our results speak for themselves. On behalf of the Group, I would like to leadership the Government declined versus 2012.
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