How do I set up UO-STAFF wireless access on a Mac OS X computer?

Hardware and Software Requirements

Only AirPort Extreme network cards will work on the University of Otago wireless network. Other AirPort cards are not 802.11g compatible. Contact your departmental IT support staff or the ITS Service Desk if you’re unsure if your network card is suitable.

To check your wireless/AirPort network card:

1. Click on the and select About This Mac. 2. Click the More Info button and from the resulting box scroll down to Network > AirPort Card. 3. Wireless Card Type shows the kind of network card you have.

Your should be Mac OS X 10.3.3 or later (though ideally at least 10.8). You can update your Mac OS through the App Store and this should fix any compatibility issues.

You will also need to register your computer for UO-STAFF network access. Please see the ITS website (http://www.otago.ac.nz/its/services/network/otago022874.html#Registering) for information about how to do this. Setting up your Computer

1. Ensure that your AirPort is active. Click on the wireless network icon in your Menu bar and select Turn AirPort On.

2. If a prompt appears, click the Turn AirPort On button and also ensure that the option ‘Show AirPort status in menu bar’ is checked. Otherwise, go to … > Internet & Wireless > Network. Tick the check box next to ‘Show AirPort status in Menu bar’.

3. Ensure you have a service item (padlock icon) named 802.1X in the toolbar of the Internet Connect window. If not, go to the File menu and select New 802.1x Connection.

4. Click on the pop-up menu beside Configuration: and select Edit Configuration…

5. In the Edit Configuration… window, enter a suitable description such as ‘Staff Network Otago’ into the Description field. Ensure the Network Port dropdown menu has AirPort selected. Enter your University username and password into the appropriate fields.

6. Make sure the Wireless Network dropdown menu has UO-STAFF selected. If this option is not present you might be out of range of a wireless access point. Please see the ITS website for wireless network access locations: http://www.otago.ac.nz/its/services/network/otago025349.html

7. In the Authentication section of the 802.1X configuration window, ensure that PEAP is the only option selected. Deselect all the other options.

8. Click OK to close the session configuration window, and now when you are back on the Internet Connect main window, click Connect.

9. The status will change to Connected and a prompt may pop up asking if you trust a certificate. Click Continue.

10. You should now be connected to the UO-STAFF wireless network. Wireless Network Access Locations

Please see the ITS website for wireless network access locations: http://www.otago.ac.nz/its/services/network/otago025349.html

If you have any problems or need help with setting up UO-STAFF on your Mac, contact ITS by calling 64 3 479 8888 or 0800 479 888 or email [email protected]