The Payguard® Guidebook
Simple. Secure. Payments. August 2021 - Version 210819AN PayGuard® Guidebook Contents Section 1 - Page 4: Overview - What is PayGuard®? Save time and get the highlights. Section 2 - Page 15: Channels - Use PayGuard® for payments over the phone, by email, web chat, social media, online & in-store. Section 3 - Page 22: Methods - Take payment using PayGuard® via credit or debit card, direct debit or open banking transfer. Section 4 - Page 28: Processes - Use PayGuard’s® Phone Keypad, Payment Link or Manual Entry to process payment data. Section 5 - Page 35: Other Features - Refund payments, schedule subscriptions, automate payment line, multi-currency and more. Section 6 - Page 43: Reporting - Access payment transaction data easily. Page 2 l Fusion Telecom Ltd © 2021 www.payguard.co Contents Section 7 - Page 48: Telephony Integration - Learn the different ways PayGuard® can integrate with your phone system. Section 8 - Page 61: Next Steps - Deploying PayGuard®… timescales, service options and commercial packages. Section 9 - Page 67: APIs - Use PayGuard® from within your own application using our APIs. Section 10 - Page 70: Technical Info - Information your engineers, IT staff and payment experts might want to know. Section 11 - Page 77: Beyond PayGuard® - Learn how we can help you with PBX, IVR, Surveys, Speech Analytics and more. Page 3 l Fusion Telecom Ltd © 2021 www.payguard.co Overview What is PayGuard®? Save time and get the highlights. Simple. Secure. Payments. What is PayGuard®? PayGuard® is a single payment solution for any organisation taking card, Direct Debit or open banking payments from their cus tomers. Take payments over any channel: phone, chat, online, email & social Receive payments by credit & debit card, Direct Debit and bank transfer Fully Compliant with PCI DSS (level 1), GDPR, MiFID II, PSD2 and FCA Set up subscriptions, automate payments Easy to set up, no telephony integration required.
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