A. Office of the Mayor 1 Performance Pledges 23 2 Securing Mayor’s Clearance 25 3 Request for Mayor’s Approval to Hang 26 Streamer(s) 4 Request for Mayor’s Approval to Conduct 28 Advertising and Promotional Activities 5 Request for Solemnization of Marriage 29 6 Request for the Use of the Imelda Cultural Center/City Basketball Court, City Tourist 30 Buses, Kalipi Training Center, and City Equipment 7 Request for the Use of the City Ambulance 32 8 Securing Mayor's Endorsement to Cut Tree(s) 35 9 Request for Mayor's Permit for a Not-for-Hire 37 (Private) Tricycle 10 Securing Mayor's Permit for Fund Raising Activities/Silicitation 39 11 Securing Mayor's Permit to Conduct Motorcade or Procession 41 12 Seeking Mayor's Approval on Barangay 43 Request(s) 13 Request for a Discounted Rate of Burial Plot at 45 the City Cemetery 14 Securing Mayor's Endorsement to Borrow Blood 47 15 Application for the Junior City Scholarship 48 Program

B. Human Resource Management Office 1 Vision 50 2 Mission 50 3 Performance Pledges 50 4 Answering Inquiries on Application for 51 Employment 5 Issuance of Service Record/Certificate of 52 Employment and Other HR Records 6 Initial Processing of Terminal Leave Pay 53 C. City Budget Office 1 Vision 54 2 Mission 54 3 Performance Pledges 54 4 Preliminary Review of Barangay Annual/Supplemental Budget 55 5 Certifying the Obligation as to Existence of 57 Appropriation

D. Office of the City Accountant 1 Vision 60 2 Mission 60 3 Performance Pledges 60 4 Issuance of Certificate of Compliance 61

E. Office of the City Planning & Development Coordinator 1 Vision 62 2 Mission 62 3 Performance Pledges 63 4 Securing of Zoning Certification for Business 65 Establishments Permit 5 Securing of Zoning/Locational Clearance for 68 Building Construction 6 Securing of Mayor's Permit on Zoning for Fence 72 Construction 7 Securing a Zoning Certificate for Land Use 75 8 Requesting Research Assistance/Request for Data at the City Planning and Development 77 Coordinator Office 9 Requesting Preparation of Program of Work for Proposed Barangay Project to be Funded by 80 Barangay Development Fund 10 Requesting Preparation of Program of Work for the Proposed Barangay Project to be Funded by 82 the City Government 11 Requesting Technical Assistance in the Preparation of the Barangay Annual Investment 84 Program (AIP) and the Barangay 20% Development Fund 12 Availing of Cemetery/Burial Plot at the City 86 Public Cemetery

II. LEGISLATIVE SERVICES

A. Office of the Sangguniang Panlungsod 1 Vision 89 2 Mission 89 3 Performances Pledges 89 4 Issuance and Renewal of Motorized Tricycle 91 Operator's Permit (MTOP) 5 Referrals of Barangay Ordinances, Resolutions, Annual and Supplemental Budgets as well as 94 Financial or Accomplishments Reports of Different Offices 6 Request/Secure Certified True Copy of Ordinances, Resolutions, Briefs of Minutes of 96 Sessions, Committee Hearings and Other Documents 7 Accreditation or Re-Accreditation of Non- Governmental Organizations (NGOs) 97 8 Using and Borrowing of Books and Availing of 99 Computer/Internet Services in the Library

III. SOCIAL SERVICES

A. Office of the City Social Welfare & Development Officer 1 Vision 101 2 Mission 101 3 Performance Pledges 101 4 Aid to Individual in Crisis Situation (AICS) 102 5 Issuance of Social Case Study Report 103 6 Issuance of Certificate of Indigency 105 7 Enrolment of Children with Disabilities in the Stimulation and Therapeutic Activity Center 106 (STAC) 8 Pre-marriage Counseling (PMC) 107 9 Issuance of the Senior Citizen's Identifications 109 Cards 10 Issuance of Purchase Slip/Booklet to Senior 110 Citizen and Person/s with Disability (PWDs) 11 Provision of Physical Therapy Treatment 111 Sessions to Children with Disabilities 12 Provision of Fine Motor Development Sessions 112 to Children with Disabilities 13 Provision of Special Education Sessions to 113 Children with Disabilities 14 Provision of Emergency Shelter Assistance 114 15 Issuance of the Solo Parent's Identification 115 Cards 16 Enrollment of Children in Child Development 117 Center 17 Center-Based Early Childhood Care and 118 Development

B. Office of the City Health Officer 1 Vision 119 2 Mission 119 3 Performance Pledges 119 Provision of Medical Consultation and 4 121 Treatment Issuance of Sanitary Permit and Health 5 122 Certificate for Business 6 Securing Medical Certificate 125 Requests for Solution/s for Sanitation-Related 7 126 Complaints 8 Request for Dental Services 128 9 Request for Anti-Rabies Vaccine 129 10 Request for Immunization Services 130 11 Request for Medical Laboratory Services 132 Provision of Medical Consultation, Treatment 12 and Management of Patient with Tuberculosis 135 (TB) 13 Provision of Birthing Services 136

C. Public Employment Service Office (PESO) - Human Resource Management Office 1 Vision 138 2 Mission 138 3 Performance Pledges 138 4 Provision of Job Referral for Local Employment 139 5 Provision of Labor Market Information 141 6 Posting of Job Vacancies 142 Provision of Overseas Employment Facilitation 7 143 Services for Applicants Provision of Overseas Employment Facilitation 8 145 Services for Employers Processing of Availment of Special Program for 9 146 Employment of Students (SPES)

D. Office of the Mayor - Community Affairs and Development Office 1 Vision 149 2 Mission 149 3 Performance Pledges 149 4 Provision of Public Information 150 5 Request for Initial Processing of Batac Citizen's 151 Centenarian Awards Claims

IV. CIVIL REGISTRY SERVICES

A. Office of the City Civil Registrar 1 Vision 153 2 Mission 153 3 Performance Pledges 153 4 Timely Registration of Certificate of Live Birth 155 5 Timely Registration of Certificate of Live Birth 157 of Illegitimate Child 6 Registration of Certificate of Death 159 7 Registration of Certificate of Death with 161 Transfer of Cadaver Certificate 8 Timely Registration of Certificate of Marriage 162 9 Issuance of Transcription/Certification of Birth, Marriage and Death and Markings of Certified 164 Machine Copy 10 Registration of Legal Instruments 166 11 Filing for Petition for Change of First Name (CFN) and Correction of Clerical Error Under Republic Act 9048 and Republic Act 10172 (An a Act Further Authorizing the C/MCR or the CG 171 to Correct Clerical or Typographical Errors in Day and Month in the Date of Birth or Sex of a Person 12 Securing a Marriage License 175 13 Registration of Court Decrees (Annulment, Adoption, Presumptive Death, Rectification/Revocation/Rescission of 177 Adoption/cancellation or Correction of Entries re: Year of Birth and Citizenship) 14 Application of Supplemental Report 179 15 Request for advance endorement (Piecemeal) to Philippine Statistics Authority (PSA) for 181 issuance of Security Paper 16 Request fo Endorsement on Civil Records to the 183 Civil Registrar General 17 Late Registration of Birth, Marriage or Death 184 18 Out-of-Town Registration/Reporting 187

V ECONOMIC SERVICES A. Office of the City Treasurer 1 Vision 189 2 Mission 189 3 Performance Pledges 189 4 Payment of Business Taxes, Fees and Other 191 Charges 5 Securing Community Tax Certificate 192 6 Securing Professional Tax Registration 194 7 Branding and Securing Certificate of Ownership 195 of Large Cattles 8 Securing Certificate of Non-Tax Delinquency 196 9 Securing Transfer Tax Certification 198 10 Cash Division 200 11 Administrative Division 201 12 Payment of Delinquent Real property Taxes 202 13 Payment of Updated Real Property Taxes 203

B. Office of the City Assessor 1 Vision 206 2 Mission 206 3 Performance Pledges 207 4 Request for Certified True Copy of Tax Declaration and Certifications relative to 209 assessment and ownership of Real Properties

5 Request for an updated Tax Declaration of Transfer of Ownership and Conforming of 210 Certificate of Title 6 Appraisal and Assessment of Newly Constructed/Renovated Buildings and other 212 improvements and Newly Installed Machinery

7 Request for an Updated Tax Declaration for simple Transactions (Correction of Area and 213 Correction of Name) 8 Request for an Updated Tax Declaration oin Cases of Change of Classification or Change as 215 to actual Use of a Certain Property 9 Request for lot verification in the cadastral Maps/Tax Maps 217 10 Request for Lot Identification in the Cadastral Maps/Tax Maps 219 11 Request Updated Tax Declaration of Subdivided or Consolidated Lots 220 12 Request for new Tax Declaration of a Parcel of Land declared for the First Time 222 13 Request fo Annotation and cancellation of the Encumbrance in the Field Appraisal and 224 Assessment Sheet (FAAS) and Tax Declaration

14 Issuance of Notice of Assessment 225 15 Verifying History or Previous Records of Real Property 226

C. Office of the City Treasurer - Market Section 1 Vision 227 2 Mission 227 3 Performance Pledges 227 4 Payment of Rental Fees at the Public Market 229 and Riveride Empanadaan 5 Payment of Market Entrance Fees at Public 231 Market 6 Payment of Terminal Parking and Passage Fees 232 for Buses and Jeepneys 7 Payment of Parking Fees of Trucks and other Conveyance discharging merchandise at the 233 Public Market 8 Calibration o Weights and Measures 235 9 Issuance of Sticker for Annual Fees for Delivery Truck/Van 236

D. Office of the Mayor - Market Section 1 Vision 237 2 Mission 237 3 Performance Pledges 237 4 Issuance of Certification as a Registered 238 Stallholder/Vendor 5 Issuance of Certification of Ceased Stallholders 239

6 Processing of Application to Lease a Stall 240 7 Processing/Renewal of Contract of Lease 242 8 Issuance of Certification of Non-Delinquency and Assessment of Gross Sales for the Renewal 243 of Business License 9 Issuance of Sticker for Annual Fixed Tax for 245 Delivery Truck/Van 10 Payment of Parking Fees of Trucks and other Conveyance Discharging Merchandise at the 246 Public Market 11 Complaints Against Illegal Vending and Other Market-Related Concerns 247

E. Office of the Mayor - Business Permits and Licenses Section 1 Vision 248 2 Mission 248 3 Performance Pledges 248 4 Securing Mayor’s Permit to Conduct Business 249 within the City 5 Securing Individual Mayor's Permit (Working Permit) 252 6 Securing Certificate of Business Closure 253 7 Issue Certificate of Renewal of Mayor's Permit to Operate Business 255 8 Securing Certificate of No Existing Business 257 9 Securing Mayor's Permit to Group Activities, Advertisement, Promotional Activities, Hanging 258 of Streamers, Parade and Motorcade

F. Office of the Mayor - Tourism and Events Section 1 Vision 260 2 Mission 260 3 Performance Pledges 260 4 Arrange Tours for City Visitors and Guests 261

VI. DISASTER RISK REDUCTION MANAGEMENT SERVICES A. Office of the Mayor - Disaster Risk Reduction Management Division 1 Vision 262 2 Mission 262 3 Performance Pledges 262 4 Request for Search, Rescue and Clearing during 263 and after a Disaster or Calamity 5 Request for Inspection and Validation of Damaged Infrastructure/Agricultural Infrastructure due to the Occurrence of 265 Calamity 6 Request for Training Services on Disaster Management, basic Life Support and First Aid 267

VII. INFRASTRUCTURE, ENGINEERING & GENERAL SERVICE SERVICES A. Office of the City Engineer 1 Vision 268 2 Mission 268 3 Performance Pledges 268 4 Request for Program of Works for Any 270 Infrastructure Project 5 Request for Utilization of Heavy Equipment and 271 Vehicles 6 Request for Rental of Equipment 272 7 Request for Minor Maintenance Repair 274 8 Request for Inspection and Preparation of Statement of Work Accomplished for Collection 275 of Payment as per Contract

B. Office of the City Building Official 1 Vision 277 2 Mission 277 3 Performance Pledges 277 4 Securing Building Permit 279 5 Securing Certificate of Occupancy 283 6 Securing Certificate of Annual Building 286 Inspection 7 Securing Fencing Permit 288 8 Securing Electrical Permit (For Small 292 Residentil/Water Pump) 9 Securing Permit for Temporary Service 296 Connection 10 Securing Demolition Permit 298 11 Securing Sign Permit 301 12 Securing Excavation and Ground Preparation 304 Permit 13 Securing Mechanical, Architectural, Electronics, 306 Civil/Structural Permit 14 Issuance of Building Inspection Clearance for 310 Business License Permit

15 Issuance of a Certification 312 C. Office of the City General Service Officer

1 Vision 314 2 Mission 314 3 Performance Pledges 314 4 Clearing/ Brushing/Trimming and Punning of Trees along the National Highways, Major 315 Roads and barangay roads 5 Preparation of Program of Works 317 6 Request for the Installation of Tents/Bleachers/Stage and Provision of 318 Facilities, Sound System, Chairs, Tables and other Equipments 7 Collection of Garbage of Business 319 Establishments 8 Repair and Maintenance o Street Lights, Office Buildings, Office Equipments and other facilities 320 of the City Government of Batac 9 Inspection and Acceptance of Delivered Goods 322

VIII> AGRICULTURAL SERVICES A. Office of the City Agriculturist 1 Vision 323 2 Mission 323 3 Performance Pledges 323 4 Provision of Quality Seeds (Hybrid and Certified palay Seeds, Hybrid Yellow Corn and Vegetable 323 Seeds) 5 Crop Protection Assistance/Services 324 6 Agri-Infrastructure Services 325 7 Fish Production and Mangement Services 326 8 Seed Certification 327 9 Re-Strengthening of Agri-Related Civil Society 328 Organization 10 Crop Insurance Assistance 330 11 Pre and Post Harvest Facilities 331 12 Livelihood Assisatnce 333 13 Issuance of Certification as Bonafide Farmer 334 14 Request for Forest / Fruits Tree Seedlings to support the Clean and Green Program of the 335 City

IX. VETERINARY AND SLAUGHTERHOUSE SERVICES A. Office of the City Veterinarian 1 Vision 336 2 Mission 336 3 Performance Pledges 336 4 Treatment of Sick Livstock, Poultry and Pets 337 5 Request for Vaccination Services 338 6 Issuance of Shipping Permit 339 7 Monitoring and Inspection of Livestock and 340 Poultry to be infected with diseases 8 Veterinary Routine Procedures 341 9 Issuance of Slaughter Permit 341 10 Weighing of Animals 343 11 Slaughtering of Food Animals 344 12 Post Abattoir Operation 346 13 Assistance to Researchers 347

ANNEXES Annex 1: City Officials 348 Annex 2 City Government Department Heads and City Government Assistant Department Heads 349 Annex 3 City Government Department Heads and City 350 Employees Annex 4: Suggestions and Complaints, Redress and 362 Feedback Mechanism Annex 5: Allowable Period of Extension Due to Unusual 363 Circumstances Annex 6: Client Feedback Form 364

M E S S A G E

The City Government of Batac abide by the thrust of the National Government to improve its services, reduce bureaucratic red tape, and prevent graft and corruption through Republic Act 9485, also known as the Anti-Red Tape Act. The Citizens’ Charter of the City of Batac was crafted to ensure that our constituents are provided with utmost service grounded on integrity, transparency, and accountability. This Citizen’s Charter contains the step by step processes on how to avail frontline services from different departments/offices and has been updated, revised and reviewed to ensure that the quality of work and services provided to our citizens is standardized and exceptional.

I firmly believe that “Public Office is a Public Trust”. Loyalty, trust, and honesty in the highest order are of great importance, without such, one does not have a place in government. I am positive that our Citizens’ Charter would enable us to help extend better services to our people as we continue to improve our capabilities in the promotion of the general welfare of the Bataqueños.

My prayers to the Almighty to bless and keep us always in all our endeavors.

(SGD.) ENGR. ALBERT D. CHUA City Mayor

M E S S A G E

The updating of “BATAC Citizen’s Charter” is another significant accomplishments of the City of Batac for the year 2017. It manifests the commitment of the City Government in its continuous quest to give quality service to the public.

This service guidebook will lessen the burden of the public in availing the various services that the government offer to its clientele. This will mean fast and proper delivery of service from your public servants in the city government.

With high hopes that this book may serve as catalyst to eradicate red tape in the government system.

(SGD.) JEFFREY JUBAL C. NALUPTA City Vice Mayor

iii

FOREWORD

One of the crucial ingredients of development in any society is good governance. The Asian Development Bank identifies four elements of good governance – accountability, participation, predictability, and transparency.

This was the guiding principle of the City Government of Batac in the preparation, crafting and publication of the Batac City Charter, a guidebook of essential public services of the City.

It describes the identified priority services of the City Government designed for the benefit of clients- the fifty thousand constituents of the City of Batac.

The Citizen’s Charter contained the following key features;

Vision, Mission and Goals of the City Government Physical and Demographic profile of the City Different Frontline Services of the City Government Step by Step Procedure for Availing each Service Response Time for its Delivery Officials/Staff/Personnel Responsible for the Service List of Requirements/Documents a Client must comply to facilitate service delivery Performance Pledge of City Officials and Employees Redress/Feedback Mechanisms Directory of Offices and Officials in the City Government

The Citizen’s Charter is a collaborative undertaking of all the departments of the City Government in compliance with Republic Act No. 9485, otherwise known as the Anti Red Tape Act of 1997. A technical working group was organized to define the structure and design of this document.

However, prior to crafting of the Citizen’s Charter, initiatives were already undertaken by the City Government to improve the delivery of public services such as the introduction of 5S ways to improve productivity, posting of workflow and functional charts in all departments, participation in the quality productivity programs of the National Economic and Development Authority and the e- Governance program of key frontline services of the City government such as the Civil Registration Program, Real Property Computerization Program, Tricycle Franchising System, e- Business Permits Licensing System and the e-Real Property Tax System.

The Citizen’s Charter shall be eventually published and distributed to the public to generate feedback and interest in the guidebook.

It is hope that the services will expand and improve as the infant City of Batac takes its momentum for growth and development.

VISION

Batac City, “The Home of Great Leaders”, fortify its economic supremacy in Northern Luzon, through a development oriented in agriculture, entrepreneurship, commerce and industry; where peace loving and friendly people live in an environmentally – sustainable, and disaster resilient community, governed by responsive political leadership.

MISSION

To provide effective and efficient public service to Batacqueños empowering them to become active partners in ensuring political, social, cultural, ecological and economic development for a better quality of life in harmony with God, man and nature.

1. FACTS ABOUT THE CITY OF BATAC

A. Brief Historical Background

1. Etymology

Historical records regarding the origin of the name Batac are not available. Nevertheless, the people believe that Batac was already the name of the place even before the coming of the Spaniards. In some early accounts of the Spaniards, the name of the town was also written as Batag (Blair and Robertson, 1973).

There are three theories through which the natives of the place explain how their town got its name. One is that Batac is indigenous to the place. The term Batacmeans an assistance given to another who is in need of help. Hence, the name must have been derived from the common trait of the people who are ever ready to extend a helping hand to anybody whether he is a native of Batac or not.

Another theory is that, it must have been the Indonesians who settled in the place who had given the name Batac. These Indonesians migrated to the archipelago from Southeastern Asia about 5,000 years ago (Zaide, 1968)

Third version traces the origin of the name Batac to a folktale which goes: Legend has it that many years ago, a certain spot in the town of Batac which was still a wilderness, there was a man digging for a root crop called camangeg. It is said that while he was digging, he accidentally fell into the deep, narrow hole. He struggled hard to get out but his efforts were all in vain. He cried for help but there was nobody around. He waited for hours and had given up hope of being saved when fortunately, two men from neighboring town of Paoay happened to pass by. They heard the man shouting and traced it to where he was trapped. Upon seeing him, they heard the man say "Bataquennac! Bataquennac!" The two men did not understand until the man explained that he was saying, "Help me up! Help me up!" Upon understanding what he meant, the two men hauled him out of the hole. When the two men reached their hometown, they told their story to their friends. Since then, the town has been called "Batac," which is derived from the word "Bataquennac."

2. Creation

In early 1687, the first site of Batac was San Jose, now called Palpalicong or Barangay No. 12. There were two separate communities at that time. One was the Christian Community which was headed by a chief called Captain Bazar, and the other one a Non-Christian group called Itneg, headed by a Captain Tagley who was then occupying Sitio Nangalisan, now a part of Barangay No. 25-S Payao.

With the passing of time, the non-Christian were assimilated by the earnest and peace- loving Christians as Spain pushed through the frontiers by means of the cross and sword, the doctrines taught, and left it by Christ. From then on, the united communities grew into the town of Batac.

Although Batac was founded by the famous conquistador Juan de Salcedo way back in 1577, shortly after he had established sovereignty in Vigan, Ilocos Sur, records available do not show what happened that year up to the year 1708. Let it suffice to state that like other communities, the people formed a government to the simplest type and rules were formulated

to be followed by the people. It can be said that it passed thru the encomienda system which succeeded the barangay state of local government.

3. Batac’s History Towards Cityhood

It is said, “the past is a prologue to the future”. This brief account of the town’s colorful history is by no means complete. Since 1708, the town has progressed significantly. It has encountered countless hardships in the course of its existence, including those precipitated by earthquakes, cholera and other epidemics, great fires, devastating floods and similar calamities. Through the years, Batac’s ability to survive wars, economic difficulties and political turmoil among others, has been proven by its consistent re-emergence as a stronger and better town, eager to meet the challenges of tomorrow.

As an aftermath of the Aquino Administration, Batac became a fourth class Municipality by the virtue of Executive Order Number 249 signed by President Corazon Aquino on July 1, 1987. E.O. 249 also provided the Income Standardization of Municipalities. It also served as a basis for fixing the minimum tax ceilings impassable to local governments. This is to determine administrative and statutory aids, financial grants and other forms of assistance to local government and for implementation of salary laws and administrative emoluments that local government officials and personnel may be entitled to.

And on July 1991, Batac became a third class municipality under the New Local Government Code (R.A. 7160). As per MC No. 97- 3(32), and the Department of Finance, Department Order No. 24-97, dated March 26, 1997 Batac which had an average annual income of P18,173,023.37 from 1992 to 1995 was reclassified into a 2nd class municipality effective July 1, 1996.

After four years of progressive development of Batac, on July 1991, Batac became a third class municipality under Republic Act 7160 otherwise known as the New Local Government Code of 1991. Further, as per Memorandum Circular (MC) No. 97 – 3(32), and the Department of Finance, Department Order No. 24 – 97, dated March 26, 1997, Batac, which had an average annual income from 1992 to 1995 of eighteen million one hundred seventy three thousand twenty three pesos and 37/100 only (Php 18,173,023.37) was reclassified into a second class municipality effective July 01, 1996. And on January 28, 2002, as per M.C. No. 01 – M(34), Batac, which had an average annual income from 1996 to 2001 of forty six million nine hundred twenty eight thousand three hundred fifteen pesos and 55/100 only (Php 46,928,315.55) was reclassified into a first class municipality. And again, after almost four years, Batac was then reclassified into a higher class municipality. From a first class municipality to a higher first class municipality. This is as per M.C. No. 01-C, effective November 23, 2005. Batac then had an average annual income from 2002 to 2005 of one hundred eleven million two hundred fifteen thousand nine hundred thirty four pesos and 70/100. (Php 111,215,934.70)

Batac’s cityhood all started with a dream and aspiration in 1998, when it was already qualified to become one. The people of Batac expected cityhood to come sooner, but it did not. It took all nine years to achieve this “elusive” dream. It was a long wait,Batac almost did 3

not have it. But with the firm determination of the municipal officials, barangay officials and municipal employees, headed by the then Mayor Jesus R. Nalupta, Sr., the support of the sympathetic congressmen and senators, and the prayers of the people, Batac finally became a city. This is through House Bill No. 6004 which lapsed into law on March 24, 2007. Then, on June 23, 2007, through a plebiscite, the people of Batac supported the conversion of Batac into a component city with an overwhelming YES VOTES or 89% of the total cast votes. It was then proclaimed as a component city on June 23, 2007 by virtue of Republic Act No. 9407, An Act converting the Municipality of Batac in the Province of Ilocos Norte into a component city to be known as the City of Batac.

But on November 18, 2008 a distressing circumstance jolted the16 newly created cities, including the City of Batac when the High Tribunal junked the cityhood bills of 16 cities by a vote of 6-5, and declared their conversion as unconstitutional.

In spite of this, Mayors of the 16 cities filed a motion for reconsideration. On March 31, 2009, the SC, by a vote of 7-5, denied the first MR for lack of merit. The High Tribunal also said that no further pleadings should be entertained.

On April 28, 2009, the Court, by a vote of 6-6, denied a second MR, again for lack of merit. The tribunal also said that no further pleadings should be entertained and that an entry of judgement shall be made in due course.

On May 21, 2009, the Court declared the nullification of the said cityhood laws. The ruling was recorded in the entry of judgment, which means that the case is closed and the decision is ready for execution.

On June 2, 2009, the SC, in en banc resolution finally closed the case of the cityhood laws. However, in spite of the said resolution, Mayors of the 16 Cities and their constituents continued to appeal and plead with the High Tribunal.

And on December 21, 2009, the supreme court, with a majority vote of 6 to 4, reversed and set aside its November 18, 2008 decision and declared as constitutional the cityhood laws converting the 16 municipalities to cities. this ruling was a reversal of the earlier decision of the supreme court that turned them back to municipalities under entry of Judgment of General Record (G.R.) Nos. 176951 and 177499 which became final and executory on May 21, 2009 as stated in COMELEC Memorandum dated June 3, 2009

The exemption accorded the 16 municipalities is based on the fact that each had pending cityhood bills long before the enactment of RA 9009 that substantially distinguished them from other municipalities aiming for cityhood. On top of this, each of the 16 municipalities also met the PhP 20 million income level exacted under the original provisions of Sec. 450 of the 1991 Local Government Code. (GR No. 176951).

But on August 2010 the Court declared again the nullification of the said cityhood laws. The ruling was recorded in the entry of judgment, which means that the case is closed again and the decision is ready for execution.

BUT, FINALLY ON February 15, 2011, THE SUPREME COURT, WITH A MAJORITY VOTE, REVERSED AND SET ASIDE ITS AUGUST 2010 DECISION AND DECLARED AS CONSTITUTIONAL “FINAL AND EXECUTORY” THE CITYHOOD LAWS CONVERTING THE 16 MUNICIPALITIES TO CITIES.

The Supreme Court moreover said as a matter of settled legal principle, “the fundamental right of equal protection does not require absolute equality. It is enough that all persons or things similarly situated should be treated alike, both as to right or privileges conferred and responsibilities or obligations imposed. The equal protection clause does not preclude the state from recognizing and acting upon factual differences between individuals and classes”.

B. Geo-Physical Characteristics

1. Geographical Location

The City of Batac is situated in the mid south-western portion of Ilocos Norte. It is bounded by the municipalities namely: San Nicolas on the north; Sarrat and Banna on the east; Nueva Era on the southeast; Pinili on the South; Currimao and Paoay on the west. (See Map 1 and Map 2.)

The city is composed of 43 barangays, fourteen (14) of which are classified as urban and the remaining twenty nine (29) are rural. It has a land area of 16,101.00 hectares or 161.01 square kilometers.

The city falls within Latitudes 17° 07’ north and Longitude 120° 32’ to 120° 28’ east.

The city is more or less 18 kilometers to the Capital City of Laoag; 205 kilometers to the Regional Center, San Fernando, La Union and about 472 kilometers to Metro Manila. Batac can be reached through air and land. Approximately 45 minutes flying time from Manila to the Laoag City International Airport and from there, it is approximately 30 minutes drive to Batac City poblacion. Furthermore, it is roughly 8 hours by car or bus from Metro Manila.

2. Topography

2.1. Elevation The city has summits as high as 520 meters above sea level in Barangay Maipalig. An elevation of not more than 100 meters is located at Barangay Tabug while an elevation of more than 100 meters is found in the eastern part of the city.

2.2. Terrain/Relief/Water Surface

The city is flat or level to rolling and hilly to very steep. The broad valleys are mostly around the poblacion and smaller plains are found between the hills located in Barangays Camandingan, Nagbacalan and San Pedro. Generally, soil types are poorly drained to the heavy texture of most of the sub-soils and also, there are depressions where water accumulates during strong rains. The riverbank soils are drained by the Quiaoit River and Garasgas River and runs from the boundary of Batac and Pinili on the south, traverses the poblacion and then bends westward to the Municipality of Paoay while Garasgas River drains north and northwest of the Poblacion of Batac City.

Depression has poor external and internal drainage. Level areas have good external but mostly poor internal drainage. Sloping areas have good to excessive external drainage and fair internal drainage to the shallow portions of depressed areas which are planted with rice during the rainy season. 6

2.3. Slopes

Lands within the poblacion and all the barangays surrounding poblacion are level to flat which have slopes of 0 - 8% with a total area of 8,173.807 hectares. These lands are suitable for crop production and for housing. All the rural barangays except Maipalig, Quiom and part of Biningan have slope of 8% - 30% composed of 5,685.72 hectares. These lands are characterized from level to hilly, suited for grazing pastures, cogon production and tree crops. Portions of all rural barangays including Maipalig, Quiom and Biningan have slope of 30% - 50% characterized for its rolling and undulating crop growing. These forest lands have a total area of 2,036.80 hectares of which 1,780.15 hectares are forest reserved of the city.

3. Climate

Climate encompasses the statistics of temperature, humidity, atmospheric pressure, wind, rainfall, atmospheric particle count and numerous other meteorological elements in a given region over long periods of time. The climate of a location is affected by its latitude, terrain, altitude, as well as nearby water bodies and their currents. Climates can be classified according to the average and typical ranges of different variables, most commonly temperature and precipitation.

The climate of Batac City (using the rainfall and temperature as a gauge) is Type I of Modified Coronas Classification, in which it has two pronounced seasons: dry from November to April and wet throughout the rest of the year. It is shielded by mountain ranges but are open to rains brought in by Habagat and tropical cyclones.

C. Population and Demographic Profile

Mother Tongue/Ethnicity

Language is a medium of communication within the family and society. Every tongue expresses the culture of society to the complete satisfaction of its members. The language an individual speaks is for him or her the most expressive and often the most beautiful of all languages. It is very important for one to learn how to communicate with their surroundings as it is impossible to live without communication. If a person is mute or deaf, they must learn how to speak by using sign language. One characteristic of language as the mother tongue is finding names for objects and persons within the child’s reach, so it is possible for a child to grasp, repeat and understand the world.

TABLE 1. MOTHER TONGUE/ETHNICITY BY SEX CITY OF BATAC 2000

HOUSEHOLD POPULATION % DISTRIBUTION ETHNICITY BOTH BOTH MALE FEMALE MALE FEMALE SEXES SEXES

Total 47,610 23,654 23,956 100.00 49.68 50.32

Abiyan 2 0 2 0.004 0.000 0.004 Aggay 2 1 1 0.004 0.002 0.002 Agutaynon/Agutayanon 1 1 0 0.002 0.002 0.000 Akeanon/Aklanon 96 51 45 0.202 0.107 0.095 Batak/Binatak 1 0 1 0.002 0.000 0.002 Bikol/Bicol 20 12 8 0.042 0.025 0.017 Binukid/Bukidnon 1 0 1 0.002 0.000 0.002 Bisaya/Binisaya 8 5 3 0.017 0.011 0.006 Caviteño-Chavacano 2 1 1 0.004 0.002 0.002 Cebuano 11 4 7 0.023 0.008 0.015 Hiligaynon, Ilonggo 21 8 13 0.044 0.017 0.027 Ibanag 1 0 1 0.002 0.000 0.002 Ifugao 2 1 1 0.004 0.002 0.002 Ilocano 46,780 23,233 23,547 98.257 48.799 49.458 Ilongot 5 2 3 0.011 0.004 0.006 Iraya 1 0 1 0.002 0.000 0.002 Isamal Kanlaw 5 3 2 0.011 0.006 0.004 Isarog 3 1 2 0.006 0.002 0.004 Isneg 1 0 1 0.002 0.000 0.002 Kankanai/Kankaney/Kankanaey 113 47 66 0.237 0.099 0.139 Kapampangan 39 23 16 0.082 0.048 0.034 Maguindanao 1 0 1 0.002 0.000 0.002 Maranao 2 0 2 0.004 0.000 0.004 Pangasinan/Panggalato 19 7 12 0.040 0.015 0.025 Surigaonon 3 0 3 0.006 0.000 0.006 Tagalog 240 129 111 0.504 0.271 0.233 Tausug 1 0 1 0.002 0.000 0.002 Waray 14 4 10 0.029 0.008 0.021 Chinese 7 5 2 0.015 0.011 0.004 American/English 2 1 1 0.004 0.002 0.002 Other Foreign Ethnicity 7 7 0 0.015 0.015 0.000 Not Reported 199 108 91 0.418 0.227 0.191

Data Source: National Statistics Office, 2000 census

One´s mother tongue makes it possible for a child to take part in the knowledge of the social work. Another impact of the mother tongue is that it brings about the reflection and learning of successful social patterns of acting and speaking. It is basically responsible for differentiating the linguistic competence of acting.

Therefore, as shown in Table 1, 46,780 or 98.257% out of the 47,610 household population in 2000 census in the City of Batac speaks the Ilocano dialect. Only 240 or 0.50% speaks Tagalog and the remaining 1.24 % or 590 speak English, Kankaney, Aklanon, Kapampangan, Ilonngo, Waray etc.

Religious Affiliation

Religious affiliation is the self-identified association of a person with a religion, denomination or sub-denominational religious group. Batac is predominantly Aglipayan with a total of 29,657 adhering to this faith. The other Bataqueños follow other beliefs like the Roman Catholic, Iglesia Ni Cristo, Philippine Benevolent Missionaries Association, Evangelicals, Jehovah’s Witness, Church of Jesus Christ of the Latter Day Saint, and others. Please refer to Table 2.

TABLE 2. RELIGIOUS AFFILIATION CITY OF BATAC 2015

RELIGIOUS AFFILIATION NUMBER % TO TOTAL

TOTAL POPULATION 55,201 1.00

Roman Catholic 18,327 0.3320 Aglipayan 29,657 0.5373 Islam 10 0.0002 Iglesia ni Cristo 1,833 0.0332 United Church of Christ in the Philippines 515 0.0093 Lutheran Church in the Philippines 11 0.0002 Philippine Episcopal Church 28 0.0005 Iglesia Evangelista Methodista en Las Pilipinas 3 0.0001 United Methodist Church 43 0.0008 Other Methodist 7 0.0001 Salvation Army, Philippines 3 0.0001 Convention of the Philippine Baptist Church 171 0.0031 Other Protestant 141 0.0026 Buddhist 25 0.0004 Church of Jesus Christ of the Latter Day Saint 270 0.0049 Jehovah's Witness 280 0.0051 Philippine Benevolent Missionaries Association 1,761 0.0319 Seventh Day Adventists 71 0.0013 Evangelicals 1,247 0.0226 Bible Baptist 129 0.0023 Southern Baptist 4 0.0001 Association of Baptist Churches in Luzon, Visayas and 2 0.0000 Mindanao Association of Fundamental Baptist Church in the 6 0.0001 Philippines International Baptist Missionary Fellowship - - Missionary baptist Churches of the Philippines - - Other Baptist 44 0.0008 Tribal Religions 7 0.0001 Others 492 0.0089 None 18 0.0003 Unknown 93 0.0017

DATA SOURCE : Computed by the City Planning Team

POPULATION SIZE AND GROWTH RATE

The total population of Batac City as of the latest NSO Census (2015) was 55,201.

From the first census year in 1903, Batac’s population continuously increased. It was noted that from 1903 to 1918, there was an absolute change of 4,732 persons or 1.48%. On the other hand, from 1918 to 1939, there was an absolute decrease of 1,779 persons or -0.37% for the reason that the World War I broke-out.

From 1939 to 1948, it reflected an absolute increase of 380 persons or 0.19%. It reflected again an absolute increase of 4,552 persons or 1.54%, for the year 1948 to 1960.

An absolute change of 5,975 persons, was shown from 1960 to 1970. From 1980 to 1990 there was an absolute high increase of 5,513 persons or 1.47%. Moreover, from 1990 to 1995, there was a slight increase of 2,442 persons or 1.11%.

The National Census and Statistics Office, now the Philippine Statistic Authority, 2000, 2007, 2010 and 2015 reports showed that the city has a population of 47,682, 50,675, 53,542 and 55,201 respectively. For censal years 2000 to 2007, it shows a growth rate of 0.87% or an equivalent of 2,993 persons annually. For the years 2007 to 2010, it shows a growth rate of 1.85% or an equivalent of 2,867 persons and for 2010 to 2015, it showed a growth rate of 0.61% or an equivalent of 1,659 individuals. Computation used was the Geometrical method of population growth rate.

The historical growth of the population in the different census years in Batac City is shown in Table 3.

Table 3. POPULATION SIZE AND GROWTH RATE

CITY OF BATAC AND ILOCOS NORTE PROVINCE 1903 - 2015

INCREASE/DECRE AVERGARE POPULATION CENSUS YEAR ASE GROWTH RATE BATAC BATAC BATAC

1903 19,254

1918 23,986 4,732 1.48 1939 22,207 -1,779 -0.37 1948 22,587 380 0.19 1960 27,139 4,552 1.54 1970 33,114 5,975 2.01 1975 35,230 2,116 1.25 1980 37,579 2,349 1.30 1990 43,092 5,513 1.38 1995 45,534 2,442 1.11 2000 47,682 2,148 0.93 2007 50,675 2,993 0.87 2010 53,542 2,867 1.85 2015 55,201 1,659 0.61 Data Source: NSO / PSA various population census and AGR was computed by the City Planning Team 13

GROWTH OF BARANGAY POPULATION

Batac City posted a total population of 55,201 persons as of the August 2015 National Census. This recorded a 0.61 percent increase (1,659persons) over the 2010 census.

Among the 43 barangays of the city, Brgy. Aglipay of the urban area has the most populated barangay with a 2.56 percent share (1,412 persons) of the city’s total population, followed by Brgy. Nalupta with percent share of 2.22 (1,228 persons). For the least populated urban barangay, Brgy. Lacub was identified which have a 0.91 percent share (502 persons) of the city’s total population. On the otherhand, Brgy. Tabug of the rural area posted the most populated barangay having a share of 6.12 percent (3,381 persons) of the city’s total population followed by Brgy. Baay with a 5.57 percent (3,075 persons). Barangay Bininggan posted the least populated barangay in the rural area with a percent share of 0.81 % or an equivalent of 445 individuals. (See Table 4.)

TABLE 4. POPULATION SIZE AND AVERAGE GROWTH RATE BY BARANGAY CITY OF BATAC, ILOCOS NORTE 2010 & 2015

POPULATION POPULATION

BARANGAY % SHARE TO AVERAGE BARANGAY % SHARE TO AVERAGE 2010 2015 TOTAL GROWTH 2010 2015 TOTAL GROWTH POPULATION RATE (%) POPULATION RATE (%)

URBAN BARANGAY RURAL BARANGAY 1 Ablan 746 647 1.17 -2.81 1 Baay 3,141 3,075 5.57 -0.42 2 Acos ta 1,159 1,205 2.18 0.78 2 Baligat 1,850 1,907 3.45 0.61 3 Aglipay 1,253 1,412 2.56 2.42 3 Baoa East 1,442 756 1.37 -12.12 4 Barani 1,184 659 1.19 -11.06 4 Baoa West 1,186 1,218 2.21 0.53 5 Ben-agan 641 659 1.19 0.56 5 Bil-loca 2,743 2,866 5.19 0.88 6 Callaguip 826 900 1.63 1.73 6 Biningan 439 445 0.81 0.27 7 Cangrunaan 955 961 1.74 0.13 7 Bungon 1,400 1,520 2.75 1.66 8 Caunayan 1,162 1,175 2.13 0.22 8 Camandingan 1,451 1,499 2.72 0.65 9 Lacub 478 502 0.91 0.98 9 Camguidan 508 535 0.97 1.04 10 Nalupta 1,174 1,228 2.22 0.90 10 Capacuan 689 753 1.36 1.79 11 Palpalicong 732 827 1.50 2.47 11 Colo 1,297 1,360 2.46 0.95 12 Ricarte 793 818 1.48 0.62 12 Dariwdiw 1,863 1,883 3.41 0.21 13 San Julian 547 543 0.98 -0.15 13 Mabaleng 1,101 1,158 2.10 1.01 14 Valdez 863 945 1.71 1.83 14 Magnuang 1,774 2,145 3.89 3.87 15 Maipalig 559 566 1.03 0.25 16 Nagbacalan 1,093 1,109 2.01 0.29 17 Naguirangan 1,183 1,276 2.31 1.53 18 Palongpong 1,672 1,729 3.13 0.67 19 Parangopong 1,282 1,292 2.34 0.16 20 Payao 1,365 1,384 2.51 0.28 21 Pimentel 1,165 1,232 2.23 1.12 22 Quiling Norte 1,188 1,330 2.41 2.28 23 Quiling Sur 2,313 2,838 5.14 4.18 24 Quiom 898 970 1.76 1.55 25 Rayuray 955 995 1.80 0.82 26 San Mateo 1,089 1,111 2.01 0.40 27 San Pedro 921 1,038 1.88 2.42 28 Sumader 1,201 1,349 2.44 2.35 29 Tabug 3,261 3,381 6.12 0.73 Sub-Total 41,029 42,720 76.65 19.9852 Sub-Total 12,513 12,481 23.35 -1.3650 Grand Total 53,542 55,201 100.00 0.6122 Data Source: NSO 2010 & 2015 census and City Planning Team

POPULATION DENSITY

The gross density of Batac City with a population of 55,201 in 2015 was 3.00 persons per hectare wherein the total land area is 16, 101 hectares. With an urban population of 12,481 in 2015 and a total land area of 190.6126 hectares, the gross urban density is 65 persons per hectare. On the otherhand, the total rural land area is 15,910.3882 hectares and the rural population is 42,720 as of 2015, the population density is 3 persons per hectare. (See Table 5.)

TABLE 5. POPULATION, LAND AREA AND POPULATION DENSITY BY BARANGAY CITY OF BATAC 2015

POPULATION POPULATION POPULATION LAND AREA (in DENSITY POPULATION LAND AREA (in DENSITY Barangay Barangay 2015 hectares) (Population or 2015 hectares) (Population or Persons/has.) Persons/has.)

URBAN BARANGAY RURAL BARANGAY 1 Ablan 647 7.9982 81 1 Baay 3,075 369.6976 8 2 Acos ta 1,205 11.7782 102 2 Baligat 1,907 488.3082 4 3 Aglipay 1,412 11.6013 122 3 Baoa East 756 270.4221 3 4 Barani 659 7.6653 86 4 Baoa West 1,218 290.6551 4 5 Ben-agan 659 10.1512 65 5 Bil-loca 2,866 359.5249 8 6 Callaguip 900 16.5454 54 6 Biningan 445 439.0712 1 7 Cangrunaan 961 8.1265 118 7 Bungon 1,520 411.4199 4 8 Caunayan 1,175 38.8981 30 8 Camandingan 1,499 966.7399 2 9 Lacub 502 8.5100 59 9 Camguidan 535 307.6630 2 10 Nalupta 1,228 18.9844 65 10 Capacuan 753 343.4523 2 11 Palpalicong 827 13.6049 61 11 Colo 1,360 405.8550 3 12 Ricarte 818 9.7896 84 12 Dariwdiw 1,883 479.5734 4 13 San Julian 543 9.4191 58 13 Mabaleng 1,158 728.1638 2 14 Valdez 945 17.5404 54 14 Magnuang 2,145 686.5136 3 15 Maipalig 566 1,778.7258 0.32 16 Nagbacalan 1,109 716.6464 2 17 Naguirangan 1,276 278.5155 5 18 Palongpong 1,729 278.9368 6 19 Parangopong 1,292 319.9987 4 20 Payao 1,384 675.5894 2 21 Pimentel 1,232 614.0335 2 22 Quiling Norte 1,330 232.8858 6 23 Quiling Sur 2,838 336.4590 8 24 Quiom 970 1,229.0969 1 25 Rayuray 995 231.6670 4 26 San Mateo 1,111 320.2455 3 27 San Pedro 1,038 878.0273 1 28 Sumader 1,349 710.9263 2 29 Tabug 3,381 761.5743 4 Sub-Total 42,720 15,910.3882 3 Sub-Total 12,481 190.6126 65 Grand Total 55,201 16,101.00 3 Data Source: NSO 2010 census & the CDP Technical Working Group

HOUSEHOLD POPULATION AND AVERAGE HOUSEHOLD SIZE

In the 2000 National Census, Batac has a total household population of 47,610. The urban population share was 23.88%, while the rural area share was 76.12%. On the otherhand, the total number of household in 2000 was 9,882. Out of it, 2,441 or 24.70% were residing in the urban area and 7,441 or 75.30% were residing in the rural area (see table 3A.8). The average household size for the same period was five (5) persons per household.

TABLE 6. TOTAL POPULATION, HOUSEHOLD POPULATION, NUMBER OF HOUSEHOLDS, AND AVERAGE HOUSEHOLD SIZE BY BARANGAY CITY OF BATAC 2000

AV ERAGE AV ERAGE HOUSEHOLD NUMBER OF POPULATION HOUSEHOLD NUMBER OF BARANGAY POPULATION 2000 HOUSEHOLD BARANGAY HOUSEHOLD POPULATION HOUSEHOLDS 2000 POPULATION HOUSEHOLDS SIZE SIZE

URBAN BARANGAY RURAL BARANGAY 1 Ablan 790 790 168 5 1 Baay 2,817 2,817 613 5 2 Acosta 1,006 1,006 226 4 2 Baligat 1,534 1,534 340 5 3 Aglipay 1,064 1,064 231 5 3 Baoa East 643 643 119 5 4 Barani 608 582 117 5 4 Baoa West 1,159 1,159 242 5 5 Ben-agan 623 623 131 5 5 Bil-loca 2,053 2,019 470 4 6 Callaguip 751 751 158 5 6 Biningan 358 358 65 6 7 Cangrunaan 872 872 199 4 7 Bungon 1,516 1,516 338 4 8 Caunayan 1,188 1,188 267 4 8 Camandingan 1,351 1,351 266 5 9 Lacub 532 532 113 5 9 Camguidan 468 468 99 5 10 Nalupta 1,060 1,060 231 5 10 Capacuan 612 612 115 5 11 Palpalicong 653 648 133 5 11 Colo 1,000 1,000 206 5 12 Ricarte 821 821 161 5 12 Dariwdiw 1,753 1,753 370 5 13 San Julian 561 561 125 4 13 Mabaleng 934 934 176 5 14 Valdez 879 872 181 5 14 Magnuang 1,761 1,761 350 5 15 Maipalig 569 569 101 6 16 Nagbacalan 952 952 196 5 17 Naguirangan 974 974 185 5 18 Palongpong 1,486 1,486 291 5 19 Parangopong 1,051 1,051 211 5 20 Payao 1,242 1,242 258 5 21 Pimentel 1,107 1,107 224 5 22 Quiling Norte 953 953 204 5 23 Quiling Sur 2,350 2,350 463 5 24 Quiom 806 806 164 5 25 Rayuray 845 845 170 5 26 San Mateo 943 943 199 5 27 San Pedro 865 865 168 5 28 Sumader 1,136 1,136 219 5 29 Tabug 3,036 3,036 619 5 Sub-Total 36,274 36,240 7,441 5 Sub-Total 11,408 11,370 2,441 5 Grand Total 47,682 47,610 9,882 5 Data Source: NSO 2000 census & the City Planning Team

URBAN – RURAL DISTRIBUTION

The Philippine Statistics Authority 2015 report revealed that the urban population was 12,481 and the rural population was 42,720. In the urban barangays, Aglipay has the biggest population with land area of 11.6013 while Brgy. Lacub has the smallest population of 502 persons with a land area of 8.51hectares respectively. At the rural area, Brgy. Tabug has the most number of population followed by Brgy. Baay which have a 3,381 persons and 3,075 persons respectively. (See Table 5).

Urban population decreased by 32 within a span of five (5) years, from 2010 to 2015. This is due to the out migration of residences who went to reside abroad, nearby town or in the rural area of the city. The rural population, on the other hand increased by 1,691 from 2010 to 2015. Please refer to Table 4.

TEMPO AND LEVEL OF URBANIZATION

For the census year 2000, the urban population recorded a negative growth rate of -1.3318%. This negative growth rate is due to out-migration of residents in the urban area maybe for the reasons that they have preferred to reside at the rural area as reflected in the increase of its population, or maybe, most of the residents from the urban areas go abroad for a greener pasture.

For a span of seven years, urban barangays in the locality have increased its growth rate from -1.33187 to 0.5251%. This means that population in the urban barangays have increase, more job opportunities and residents have found more security for their families with regards to financial status. For the census year 2007, the tempo of urbanization is 23.35%. This means that population in the rural areas are growing faster than the urban. However, for census year 2010, there was an increased in the tempo of urbanization of .02 percent. But, result in the recently concluded National Census last August 2015, the city’s tempo of urbanization decreased to 22.61% from the 2010 National Census of 23.37%. This means that residents prefer to reside in the rural areas or resident’s properties for residential dwellings are mostly located in the rural areas (See Table 7.)

Table 7. TEMPO AND LEVEL OF URBANIZATION CITY OF BATAC 2000, 2007, 2010 & 2015

POPULATION GROWTH POPULATION RATE TEMPO OF YEAR URBANIZATION URBAN RURAL TOTAL URBAN RURAL (%)

2000 11,408 36,274 47,682 -1.3318 1.7042 23.93

2007 11,834 38,841 50,675 0.5251 0.9816 23.35

2010 12,513 41,029 53,542 1.8771 1.8435 23.37

2015 12,481 42,720 55,201 -0.0512 0.8110 22.61

Computed by the City Planning Team

AGE – SEX DISTRIBUTION

As shown in Table 8, with regards to total population, male and female population is relatively equal in number for the census year 2015. In 2015, the age specific sex ratio indicates that male plurality occurred in age group 5-9, 10-14, 20-24, 25-29 & 30-34. But, from age group 40-44 to 80 & over, females outnumbered the males.

TABLE 8. TOTAL POPULATION BY AGE-GROUP, SEX AND SEX RATIO

CITY OF BATAC 2015

POPULATION (2015) % TO TOTAL SEX AGE GROUP Both RATIO Male Female Male Female Sexes

All Ages 55,201 27,455 27,746 49.74 50.26 99

Under 1 1,180 609 571 1.28 1.20 107 1 - 4 4,158 2,172 1,987 4.55 4.17 109 5 - 9 5,726 2,950 2,776 6.19 5.82 106 10 - 14 5,651 2,863 2,788 6.00 5.85 103 15 - 19 5,383 2,697 2,686 5.66 5.63 100 20 - 24 4,850 2,405 2,445 5.04 5.13 98 25 - 29 4,441 2,241 2,200 4.70 4.61 102 30 - 34 4,282 2,238 2,044 4.69 4.29 109 35 - 39 3,818 1,922 1,896 4.03 3.98 101 40 - 44 3,317 1,644 1,673 3.45 3.51 98 45 - 49 2,670 1,353 1,316 2.84 2.76 103 50 - 54 2,185 1,022 1,162 2.14 2.44 88 55 - 59 1,849 860 989 1.80 2.07 87 60 - 64 1,732 815 917 1.71 1.92 89 65 - 69 1,238 561 676 1.18 1.42 83 70 - 74 933 401 533 0.84 1.12 75 75 - 79 803 346 457 0.73 0.96 76 80 & over 986 355 631 0.75 1.32 56 Computed by the City Planning Team

DEPENDENCY

Of the 50,675 population in 2007, 15,344 belonged to the younger age group, 3,636 to the older group, 31,695 or 60% TABLE 9. DEPENDENCY RATIO belonged to the CITY OF BATAC productive/working age group. 2007, 2010 & 2015 For census year 2010 and 2015, YOUNGER WORKING AGE OLDER AGE DEPENDENCY RATIO(%) young and old dependency ratio AGE GROUP GROUP GROUP YEAR have remain the same with that 0 - 14 15 - 64 65 And Over YOUNG OLD TOTAL of the census year 2007. As can be deduced from Table 9, 2007 15,344 31,695 3,636 48 11 60 although the younger and older 2010 16,212 33,488 3,841 48 11 60 age group have increased, population of the economically 2015 16,715 34,526 3,960 48 11 60 active age group that supports Computed by the City Planning Team the younger and older age group have also increased.

LABOR FORCE

As per 1990 record of the National Statistics Office, labor force of the City of Batac has 29,032 household population 15 years old and over. Males which belong to the labor force that are employed, numbered to 10,979 or 37.82% and 4,128 or 14.22% belong to the female. Unemployed male numbered to 395 or 1.36% while the unemployed female numbered to 690 or 2.38%. Household population not in the labor force comprises of 2,699 male and 10,141 female. Since the female outnumbered the males which belong to the not in the labor force, it could be assumed that most of them are plainly housewives. Please refer to Table 10.

TABLE 10. LABOR FORCE CITY OF BATAC 1990

HOUSEHOLD IN THE LABOR FORCE (ECONOMICALLY ACTIVE NOT IN THE SEX POPULATION 15 % LABOR FORCE YEARS OLD & OVER EMPLOYED % UNEMPLOYED % MALE 14,073 10,979 37.82% 395 1.36% 2,699 9.30%

FEMALE 14,959 4,128 14.22% 690 2.38% 10,141 34.93% BOTH SEXES 29,032 15,107 52.04% 1,085 3.74% 12,840 44.23%

Data Source: NSO

PROJECTED LABOR FORCE

By the year 2013, it is projected that the total household population would be 58,898, of which, 39,697 household population would belong to the 15 years old and over which comprises the working population. Out of the 15 years old and over population, 22,151 belong to the labor force with which 20,667 are employed and 1,484 are unemployed. Population not in the labor force numbered to 17,546. For the year 2018, household population that are in the labor force would be 23,711, of which 22,122 are employed and 1,589 are unemployed. Not in the labor force population would be 18,782. (See Table 11.)

TABLE 11. PROJECTED LABOR FORCE CITY OF BATAC 2013-2019

CENSUS PROJECTED LABOR FORCE YEAR 1990 2013 2014 2015 2016 2017 2018 2019 Total Household Population 43,071 58,898 59,705 60,523 61,352 62,193 63,045 63,909

Household Population 15 years old and over 29,032 39,697 40,241 40,793 41,351 41,918 42,492 43,074

In the Labor Force 22,151 22,454 22,762 23,074 23,390 23,711 24,035 Employed 15,107 20,667 20,950 21,237 21,528 21,823 22,122 22,425 Unemployed 1,085 1,484 1,505 1,525 1,546 1,567 1,589 1,611

Not in the Labor Force 12,840 17,546 17,787 18,030 18,278 18,528 18,782 19,039 Computed by the City Planning Team

The household population that are not in the labor force are those that belong to the dependent group. These are the household population that are still studying and those that are in the old – age group. They are dependent with the economically active age – group.

It could be deduced from Table 11 that household population not in the labor force are increasing, however, the city government sees to it that this situation is being taken cared of because the city government believes that giving dole – outs is not the solution to alleviate poverty, or the means to improve economic status and quality of life of its people. Instead, the city government empowers its constituents with the right skills and trainings which they can utilize for livelihood and employment. This includes the livelihood trainings for senior citizens and scholarship programs to poor but deserving students

PROJECTED POPULATION SIZE

Based from the Geometric Method of TABLE 12. PROJECTED POPULATION population projections, the projected population CITY OF BATAC in the year 2016 is 55,538; 55,877 in 2017; 2016-2020 56,217 in 2018; 56,560 in 2019; and 56,905 in 2020. Moreover, from the 2010 and 2015 YEAR PROJECTED POPULATION census, the computed annual growth rate of the 2016 55,538 city is 0.61%. Refer to Table 3 and Table 12. 2017 55,877 2018 56,217

2019 56,560

2020 56,905 Computed by the City Planning Team

PLEDGE

We the officials and employees of the City of Batac, commits to:

Serve our constituents 24 hours a day,

Return back every centavo worth of your taxes through responsive delivery of basic services as embodied in the Local Government Code, Executive & Legislative Agenda of the City Government,

Serve with integrity, professionalism and dedication,

Provide equal treatment to all our constituents irrespective of color, race, religion, gender and political affiliation,

Attend to your complaints about our services as soon as possible and take corrective measures through our public assistance desk, hotline number 169 and our website www.batac.gov.ph.

OFFICE OF THE CITY MAYOR City Mayor - ENGR. ALBERT D. CHUA 2F City Hall Building, City of Batac Tel. No. (077) 792-3135; Fax No. (077) 617-1725

PERFORMANCE PLEDGES

THE OFFICE OF THE MAYOR COMMITS TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:

RESPONSE TIME FRONTLINE SERVICES PERSON/S RESPONSIBLE (per transaction)

Issue Mayor’s Clearance 30 minutes or upon ERNEST JEONE C. PARBO availability of the Mayor MARIBETH T. AMBONI NIKKO A. BAUTISTA

Approve request to hang 45 minutes or upon ERNEST JEONE C. PARBO streamer(s) availability of the mayor NIKKO A. BAUTISTA MARIBETH T. AMBONI Approve request to conduct 40 minutes ERNEST JEONE C. PARBO advertising and promotional NIKKO A. BAUTISTA activities MARIBETH T. AMBONI Schedule Solemnization of 30 minutes MAYOR ALBERT D. CHUA Marriage JOCELYN D. VILLAVICENCIO MARIBETH T. AMBONI Solemnize Marriage 1 ½ hour MAYOR ALBERT D. CHUA Approve and coordinate request 1 day CRISMA C. CALDERON on the use of city facilities and equipment Approve and coordinate request 1 day CRISMA C. CALDERON on the use of the City Ambulance MARIBETH T. AMBONI Endorsement – permit to cut 51 minutes MARIBETH T. AMBONI trees ERNEST JEONE PARBO NIKKO BAUTISTA Issue Mayor’s Permit for private 55 minutes or upon ERNEST JEONE C. PARBO tricycle availability of the Mayor NIKKO A. BAUTISTA CRISMA C. CALDERON Receives/Records requests to 1 hour and 15 minutes CRISMA C. CALDERON conduct fund raising ERENSTN JEONE PARBO activities/solicitations MARIBETH T. AMBONI Issue Mayor’s Permit to conduct 1 hour and 3 minutes ERNEST JEONE C. PARBO Motorcade or Procession or upon availability of MARIBETH T. AMBONI the Mayor NIKKO BAUTISTA

Approve Barangay Request 32 minutes or Upon MAYOR ALBERT D. CHUA availability of the Mayor NIKKO A. BAUTISTA MARIBETH T. AMBONI Approve request for the use of 37 minutes or upon MAYOR ALBERT D. CHUA burial plot at the city cemetery; availability of the Mayor CRISMA C. CALDERON and or request for discount on MARIBETH T. AMBONI burial plot rate Receives and records request to 25 minutes CRISMA C. CALDERON borrow blood ERNEST JEONE C. PARBO NIKKO A. BAUTISTA Receives and checks the 5-10 minutes MARIBETH T. AMBONI completeness of requirements ERNEST JEONE C. PARBO for the SHS Scholarship NIKKO A. BAUTISTA

SECURING MAYOR’S CLEARANCE

ABOUT THE SERVICE:

Residents of the City may secure Mayor’s Clearance for purposes of employment and application for firearm license or driver’s license.

WHO MAY AVAIL OF THE SERVICE:

All residents of the City of Batac

WHAT ARE THE REQUIREMENTS: • Barangay Clearance • Official Receipt from the Office of the City Treasurer • Documentary Stamp

FEES/CHARGES:

• Local Purpose P150.00 • For Abroad P250.00 • For Firearm License: P1,000.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES PERS0N IN FEES/ FORMS S CLIENT PROVIDER SING CHARGE/RESPONSI CHARG TIME BLE ES

1. Present the Receives and 5 minutes NIKKO A. BAUTISTA Local complete checks the ERNEST JEONE Purpose requirements completeness and PARBO P150.00 and signs correctness of the MARIBETH AMBONI For Logbook requirements Abroad presented and P250.00 prepares the clearance For Firearm License: P1,000 2. Receives order Issues order of 5 minutes ERNEST JEONE C. of payment and payment and PARBO pays at the instructs client to NIKKO A. BAUTISTA Treasury Office pay at the Treasury MARIBETH AMBONI Office

3. Presents Prepares Mayor’s 10 ERNEST JEONE C. Official Receipt Permit Minutes PARBO NIKKO A. BAUTISTA MARIBETH AMBONI 4. Affix signature Verifies the 5 minutes ERNEST JEONE C. on the completeness and PARBO clearance correctness of the NIKKO A. BAUTISTA requirements MARIBETH T. AMBONI presented and signs the clearance. Forwards Mayor’s Clearance for signature of the Mayor 3. Receive the Releases the 5 minutes ERNEST JEONE C. clearance clearance PARBO NIKKO A. BAUTISTA MARIBETH T. AMBONI x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR MAYOR’S APPROVAL TO HANG STREAMER(S)

ABOUT THE SERVICE:

Anyone who intends to hang streamer(s) should first get the approval of the Mayor. This is a prerequisite before the Business Permits and License Section could issue a Mayor’s Permit to Hang Streamer.

WHO MAY AVAIL OF THE SERVICE:

Anyone who intends to hang streamer(s)

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor, at least one (1) week before the start of the desired period of hanging of streamer • The purpose, period and place for the hanging of streamer; and the size of streamer should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request

FEE/CHARGES:

• Mayor’s Permit – Php 1,000.00 • Tarpaulin Php 20.00/sqm

SCHEDULE OF THE AVAILABILITY OF SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm 26

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES PERS0N IN FEES/ FORM S CLIENT PROVIDER SING CHARGE/RESPONSIB CHARG S TIME LE ES

1. Submits a Receives the letter- 5 minutes ERNEST JEONE C. letter-request to request and PARBO the Office of instructs the client to NIKKO A. BAUTISTA the City Mayor wait for feedback within 1-2 days or to follow-up request after two days at the Office of the Mayor Records the letter- 5 minutes ERNEST JEONE PARBO request. NIKKO A. BAUTISTA Forwards the letter 5 JOCELYN D. to the Mayor for Minutes VILLAVICENCIO review and approval. MARIBETH T. AMBONI

Reads and reviews 10 MAYOR ALBERT D. the letter-request minutes CHUA and writes marginal notes/ approval in the letter. Calls the attention of the client and 10 CRISMA C. CALDERON informs him/her the minutes Mayor’s action/ approval on the request, then forwards a copy of the letter to the Business Permits and License Section, and to the General Services Office. 2. Follow-up the Assesses fees for 10 ARNILDA B. LACAMBRA approval of the the hanging of minutes letter-request at streamer, continues the Office of to transact with the Business client for the Permits and issuance of a License Mayor’s Permit Section. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR MAYOR’S APPROVAL TO CONDUCT ADVERTISING AND PROMOTIONAL ACTIVITIES

ABOUT THE SERVICE:

Anyone who intends to conduct advertising and promotional activities should first get the approval of the Mayor before conducting said activities.

WHO MAY AVAIL OF THE SERVICE:

Anyone who intends to conduct advertising and promotional activities.

WHAT ARE THE REQUIREMENTS: • Submission of letter-request addressed to the City Mayor, at least one (1) week before the activity • The purpose, schedule and venue of the activity should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request.

FEE/CHARGES: • Subject to Business Permits and Licensing Office computation

SCHEDULE OF AVAILABILITY OF SERVICE: • Mondays to Fridays • 8:00 am 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES PERS0N IN FEES/ S CLIENT PROVIDER SING CHARGE/RESPONSIB CHARG FORM TIME LE ES S

Submit Receives the 5 minutes ERNEST JEONE C. 1. complete documents and PARBO requirements to instructs the client to NIKKO A. BAUTISTA the Office of wait for feedback the City Mayor within 5 days or to follow-up request after two days at the Office of the Mayor. Records the 5 minutes CRISMA C. CALDERON documents then forwards them to the Mayor.

Reads and reviews 10 MAYOR ALBERT D. the documents and minutes CHUA writes marginal or, upon notes/approval in the

the letter. availability of the mayor Calls the attention of 10 JOCELYN D. the client and minutes VILLAVICENCIO informs him/her the MARIBETH T. AMBONI Mayor’s action/

approval on the

request, then forwards a copy of the documents to the Business Permits and License Section, and to the General Services Office. Follow-up the Assesses fees for 10 ARNILDA B. LACAMBRA 2. approval of the the activity, minutes letter-request at continues to transact the Office of with the client for the Business issuance of a Permits and Mayor’s Permit License Section. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR SOLEMNIZATION OF MARRIAGE

ABOUT THE SERVICE:

Couples may request the City Mayor to solemnize their marriage at the Office of the Mayor.

The City Mayor solemnizes marriage(s) only on the 8th, 18th, or 28th day of the month.

WHO MAY AVAIL OF THE SERVICE:

Couples who intend to marry

WHAT ARE THE REQUIREMENTS:

• Marriage License; or Affidavit of Cohabitation, if the parties are living together for a minimum of five (5) years

FEES/CHARGES: • None

SCHEDULE OF THE AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING Person(s) FEES/ CLIENT TIME responsible CHARG FORMS ES 1. Seek approval of the Checks the availability of 15 minutes JOCELYN City Mayor for the the Mayor and gets his VILLAVICENCIO desired schedule of approval. MARIBETH T. solemnization of AMBONI marriage 2. Submit marriage Receives the document 5 minutes JOCELYN license/affidavit of and record the schedule VILLAVICENCIO cohabitation of marriage MARIBETH T. AMBONI

3. Go to the Local Civil Prepares the Certificate 10 minutes VIC ANDREW Registrar and submit of Marriage COCSON affidavit of cohabitation JOYCE RAMOS

4. Go to the Office of the Solemnizes the Marriage 1 ½ hours MAYOR Mayor on the scheduled ALBERT D. date of marriage Registers Certificate of CHUA Marriage at the Office of 15 minutes VIC ANDREW the Local Civil Registrar COCSON JOYCE RAMOS 5. Receive the original Releases the original 3 minutes VIC ANDREW copy of the Certificate of copy of the Certificate of COCSON Marriage Marriage JOYCE RAMOS x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR THE USE OF THE IMELDA CULTURAL CENTER/CITY BASKETBALL COURT, CITY TOURIST BUSES, KALIPI TRAINING CENTER, AND CITY EQUIPMENT

ABOUT THE SERVICE:

The public may avail of the use of equipment and facilities of the City Government.

WHO MAY AVAIL OF THE SERVICE:

Anyone who wishes to use the city’s facilities.

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor, at least one (1) week before the desired schedule of use of a particular equipment/facility • The purpose and the desired schedule of use of a particular equipment/facility should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee as regards the feedback of his/her request • Full payment of fees at the Office of the City Treasurer at least three (3) days before the use of equipment/facility

FEES/CHARGES:

IMELDA CULTURAL CENTER AND CITY BASKETBALL COURT • DAYTIME (6:00AM-6:00 PM) - P2,000.00 • IF USED DURING NIGHT (6:01PM-12:00MN) P3,000.00 • IF USED BEYOND MIDNIGHT (00:01MN)- additional 800.00/hour

CITY TOURIST BUS (rental – excluding gasoline) • P12,000.00 – rental for one day (from any town in Ilocos Norte to La Union/Manila) • Fuel/Oil and Toll Fees – to be borne by the client

KALIPI TRAINING CENTER • P6,000.00 – maximum of four (4) hours (daytime) • P8,500.00 – maximum of four (4) hours (night time) • P1,500.00 /hr (Extension)

SCHEDULE OF THE AVAILABILITY OF THE SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROVIDER PROCESSING Person(s) responsible FEES/ FORM S CLIENT TIME CHARGES S 1. Submit a letter- Receives the letter- 5 minutes CRISMA C. CLADERON request to the request and instructs the ERNEST JEONE PARBO Office of the City client to wait for Mayor feedback within 2 days or to follow-up request after two days at the Office of the Mayor.

Receives and records 10 minutes CRISMA C. CALDERON the letter-request; ERNEST JEONE C. checks the availability of PARBO the equipment /facility then forwards the letter to the City Mayor for review and approval.

Reads the letter-request 10 minutes, MAYOR ALBERT D. and writes marginal or upon CHUA notes in the letter. availability of the Mayor

. Coordinates with 10 minutes CRISMA C. CALDERON concerned office(s) and ERNEST JEONE PARBO give the office(s) a copy of the letter-request; coordinates with the requestee as regards the Mayor’s action on the request. 2. Follow-up the Gives a copy of the 5 minutes CRISMA C. CALDERON request at the letter-request with the ERNEST JEONE PARBO Office of the marginal notes of the Mayor Mayor; gives instructions to the requestee.

3. Pay at the Office Collects Payment and 5 minutes VANNY C. GAMET of the City issues Official Receipt LERRYBETH B. JUAREZ Treasurer 4. Present receipt to Records payment and 5 minutes CRISMA C. CALDERON the Office of the the Official Receipt ERNEST JEONE C. Mayor Number PARBO 5. Finalize all the Records then 15 minutes CRISMA C. CALDERON details of the coordinates the final ERNEST JEONE C. request details of the request PARBO with the concerned office(s) x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR THE USE OF THE CITY AMBULANCE

ABOUT THE SERVICE:

The public may avail of the use of the city ambulance upon submitting a letter-request to be approved by the City Mayor and upon payment of the necessary fees.

WHO MAY AVAIL OF THE SERVICE:

Patients, who are resident of the city, or their authorized representatives

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor • The purpose and the desired schedule of use should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee as regards the feedback of his/her request. • Full payment of fees at the Office of the City Treasurer.

FEES/CHARGES:

• Fees for the fuel/oil to be used • Per diem of the driver(s)

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON IN FEES/ CLIENT TIME CHARGE/RESPONSIBLE CHARG FORMS ES

1. Coordinate Evaluates the 10 minutes DR. ALICIA A. AGBAYANI with the purpose of use

Office of the and checks the

City Health availability of the Officer as city ambulance. regards the use of the city ambulance Informs the Office 5 minutes DR. ALICIA A. of the Mayor as AGBAYANI regards the request and the

availability of the

city ambulance.

2. Submit a Receives and 5 minutes CRISMA C. letter-request records the letter- CALDERON to the Office request. MARIBETH T. of the City AMBONI

Mayor

Check the 5 minutes CRISMA C. availability of the CALDERON ambulance and MARIBETH T. forwards the AMBONI

letter to the City

Mayor for review and approval.

Reads the letter- 10 minutes, MAYOR ALBERT D. request and or upon CHUA writes marginal availability notes/approval in of the the letter. Mayor

Informs the City 5 minutes CRISMA C. Health Officer of CALDERON the approval of the request 3. Follow-up Gives a copy of 10 minutes CRISMA C. request at the the letter-request CALDERON Office of the with the marginal MARIBETH T. Mayor notes/ approval AMBONI

of the Mayor to

the requestee; transacts with the requestee as regards the payment for gasoline expenses, per diem of the driver/s, and the exact time and date of ambulance’ use. Coordinates with 15 minutes CRISMA C. the driver(s) of CALDERON the ambulance, MARIBETH AMBONI and with the Human Resource Management Office for the driver(s)’ Authority to Travel on Official Time

4. Coordinate Coordinates with 10 minutes JIMMY U. CORPUZ with the the client for final JOMAR PAGTAMA driver/s for details of the the final travel and use of details of the the ambulance use of the ambulance

5. Pay at the Collects payment 5 minutes VANNY C. GAMET Office of the LERRYBETH B. City JUAREZ Treasurer for the gasoline expenses and per diem of the driver/s x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING MAYOR’S ENDORSEMENT TO CUT TREE(S)

ABOUT THE SERVICE:

Anyone who intends to cut tree(s) shall first secure a Letter of Endorsement from the Office of the City Mayor, which is addressed to the Department of Environment and Natural Resources (DENR). This is a requirement of the DENR in issuing Permit to Cut Tree(s).

WHO MAY AVAIL OF THE SERVICE:

Landowners or their authorized representative

WHAT ARE THE REQUIREMENTS: • Submission of letter-request addressed to the City Mayor • Endorsement or Certification of no objection to cut tree(s) issued by the Punong Barangay • Proof of ownership of lot where the tree(s) is/are planted, e.g. Land Title or Tax Declaration • If lot is not owned by the requestee, Letter of Authorization issued by the lot owner

FEES/CHARGES: • None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROCESSING PERSON IN FEES/ FORMS CLIENT PROVIDER TIME CHARGE/RESPONSIBLE CHARGES

1. Submit the Receives the 5 minutes ERNEST JEONE C. PARBO complete complete MARIBETH T. AMBONI requirements to requirements NIKKO A. BAUTISTA the Office of and instructs

the City Mayor the client to follow-up after two days at the Office of the Mayor. Records the 5 minutes ERNEST JEONE C. PARBO documents and NIKKO A. BAUTISTA forwards them MARIBETH T. AMBONI to the Mayor.

Receives and 5 minutes ERNEST JEONE C. PARBO checks the NIKKO A. BAUTISTA completeness MARIBETH T. AMBONI and correctness of the requirements and forwards them to the City Mayor for review

Reviews the 10 minutes, MAYOR ALBERT D. CHUA documents and or upon instructs the availability staff to prepare of the a Letter of Mayor Endorsement

Prepares 10 minutes ERNEST JEONE C. PARBO endorsement MARIBETH T. AMBONI for signature of NIKKO A. BAUTISTA the Mayor

Checks and 10 minutes, MAYOR ALBERT D. CHUA signs the or upon endorsement availability of the Mayor

2. Pay at the Collects 3 minutes WILHELMINA P. ALIAZAS Treasury Office Payment and ARIES A. BADANGUIO issue’s Official HAROLD B. AGUIBITIN Receipt RACHELLE G. RANGA JEFFERSON B. FERNANDEZ

3. Present Releases the 3 minutes ERNEST JEONE C. PARBO Receipt at the Endorsement MARIBETH T. AMBONI Office of the Letter NIKKO A. BAUTISTA Mayor and claim the Endorsement Letter x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR MAYOR’S PERMIT FOR A NOT-FOR-HIRE (PRIVATE) TRICYCLE

ABOUT THE SERVICE:

An operator of a Not-For-Hire Tricycle shall secure first a Mayor’s Permit before he/she could operate a private tricycle. A sidecar number is being assigned to it and indicated in the Mayor’s Permit.

WHO MAY AVAIL OF THE SERVICE:

Owners of the Not-for-Hire Tricycles

WHAT ARE THE REQUIREMENTS:

• Filled-up and notarized Application Form issued by the Office of the Mayor • Photocopies of the Certificate of Registration and Official Receipt issued by the Land Transportation Office (Registration should not be expired) • Deed of Sale, if the tricycle is not yet registered under the name of the applicant • Official Receipt issued by the Office of the City Treasurer

FEE/CHARGES: • P200.00

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROCESSI PERSON IN FEES/ FORMS CLIENT PROVIDER NG CHARGE/RESPONSI CHARGE TIME BLE S 1. Request Issues application 2 minutes CRISMA C. application form form CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA

2. Submit all the Receives and reviews 5 minutes CRISMA C. Applicatio required the completeness CALDERON n Form documents and correctness of ERNEST JEONE C. Official the documents PARBO submitted NIKKO A. BAUTISTA

Issues a sidecar number and records 10 minutes Receipt of data in the logbook; CRISMA C. Motor prepares Mayor’s CALDERON Vehicle Permit ERNEST JEONE C. PARBO Signs the Mayor’s NIKKO A. BAUTISTA Permit 10 minutes, Cert. Of or upon Motor availability MAYOR ALBERT D. Vehicle of the Mayor CHUA

3. Receives order Issues order of 5 minutes CRISMA C. order of of payment and payment and CALDERON payment pays at the instructs client to ERNEST JEONE C. Treasury Office pay at the Treasury PARBO NIKKO A. BAUTISTA Office

4 Presents Prepares Mayor’s 10 Minutes CRISMA C. Official Official Receipt Permit to operate CALDERON receipt not for hire ERNEST JEONE C. motorized vehicle. PARBO NIKKO A. BAUTISTA 5. Verifies the 10 minutes CRISMA C. completeness and CALDERON correctness of the ERNEST JEONE C. requirements PARBO MAYOR ALBERT D. presented and CHUA prepares permit and forwards to the Mayor for signature. 6 Receive the Releases the Mayor’s 3 minutes CRISMA C. Mayor’s Permit Permit CALDERON ERNEST JEONE C. PARBO NIKKO A. BAUTISTA x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x 38

SECURING MAYOR’S PERMIT FOR FUND RAISING ACTIVITIES/SOLICITATION

ABOUT THE SERVICE:

A National Government Agency, Non-government organization, Corporation, Association or any institution shall first secure a Mayor’s Permit before it could conduct a fund-raising activity or solicitation.

WHO MAY AVAIL OF THE SERVICE:

NGAs, NGOs, Corporations, Associations or any institutions to generate funds

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor, at least one (1) week before the start of the activity • The purpose and the desired period of activity should be included in the letter; the requestee’s contact number should also be indicated, if available, in order for the service provider to get in touch with the requestee to inform him/her the feedback on the request • Financial Statement of previous fund raising activity/solicitation which was approved by the City Mayor • Documents that support the legal operation of the NGO or Association (e.g. accreditation papers) • Official Receipt issued by the Office of the City Treasurer

FEE/CHARGES: • P500.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON IN FEES/ FORMS CLIENT TIME CHARGE/RESPONSIBLE CHARGES 1. Submit letter- Receives the 5 minutes CRISMA C. request and documents and CALDERON supporting instructs the client to ERNEST JEONE C. documents to the wait for feedback PARBO Office of the City within 5 days or to MARIBETH T. Mayor follow-up request after two days at the Office AMBONI of the Mayor.

Records the 5 minutes CRISMA C. documents. CALDERON ERNEST JEONE C. PARBO

MARIBETH T. AMBONI

Sees to it that financial 10 minutes statement of previous fund raising/solicitation CRISMA C. (if there is a previous CALDERON request approved by ERNEST JEONE the Mayor) has been PARBO submitted to the office, MARIBETH T. then forwards the AMBONI documents to the City Mayor for review and approval.

Reads the letter- request; checks and 10 minutes writes marginal or upon notes/approval in the availability of letter. the Mayor MAYOR ALBERT D. Calls the attention of CHUA the client and informs 10 minutes him/her the Mayor’s action on the request.

Prepares the Mayor’s Permit CRISMA C. CALDERON 10 minutes ERNEST JEONE PARBO MARIBETH T. AMBONI Signs the Mayor’s Permit 10 minutes or upon CRISMA C. CALDERON availability of ERNEST JEONE PARBO the Mayor MARIBETH T. AMBONI

MAYOR ALBERT D. CHUA

2. Follow-up the Gives a copy of the 5 minutes CRISMA C. request at the letter-request with the CALDERON Office of the marginal notes of the ERNEST JEONE Mayor; verifies the Mayor; gives PARBO action taken by instructions to the MARIBETH T. the Mayor on the client. request. AMBONI

3. Pay at the Office Collects Payment and 5 minutes WILMA ALIAZAS of the City issues Official Receipt HAROLD AGUIBITIN Treasurer ARIES BADANGUIO JEFF FERNANDEZ RACHEL RAÑGA 4. Present receipt to Records Payment 2 minutes CRISMA C. CALDERON the Office of the ERNEST JEONE C. Mayor PARBO MARIBETH AMBONI 5. Receive the Releases the Mayor’s 3 minutes CRISMA C. Mayor’s Permit Permit CALDERON ERNEST JEONE PARBO x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING MAYOR’S PERMIT TO CONDUCT MOTORCADE OR PROCESSION

ABOUT THE SERVICE:

Any organization, association, institution or government entity should first secure a Mayor’s Permit before it could conduct a motorcade or procession in the City of Batac.

WHO MAY AVAIL OF THE SERVICE:

Organizations, associations, institutions or government entities

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor, at least one (1) week before the activity • Official Receipt issued by the Office of the City Treasurer

FEE/CHARGES: • P1,000.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: • Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON IN FEES/ FORMS CLIENT TIME CHARGE/RESPONSIBLE CHARGES 1. Submit a letter- Receives the letter- 5 minutes ERNEST JEONE C. request to the request and instructs PARBO Office of the City the client to wait for MARIBETH T. AMBONI Mayor. feedback within 5 days NIKKO A. BAUTISTA or to follow-up request after two days at the Office of the Mayor.

Receives and records 10 minute ERNEST JEONE C. the letter-request; sees PARBO to it that there will be NIKKO A. BAUTISTA no conflict of schedule MARIBETH T. AMBONI of the activity, then forwards the letter to the City Mayor for review and approval.

Reads the letter- 10 minutes, or MAYOR ALBERT D. request and writes upon CHUA marginal notes availability of /approval in the letter. the Mayor

Calls the attention of 5 minutes ERNEST JEONE C. the client and informs PARBO him/her the Mayor’s MARIBETH T. AMBONI action on the request. NIKKO A. BAUTISTA

Prepares the Mayor’s 5 minutes ERNEST JEONE C. Permit PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA

Signs the Mayor’s 10 minutes, or MAYOR ALBERT D. Permit upon CHUA availability of the Mayor 2. Follow-up the Gives a copy of the 5 minutes ERNEST JEONE C. request at the letter-request with the PARBO Office of the marginal notes of the MARIBETH T. AMBONI Mayor; verifies the Mayor NIKKO A. BAUTISTA action taken by the Mayor as reflected in his marginal notes on the letter-request. 3. Pay at the Office Collects Payment and 5 minutes WILMA ALIAZAS of the City issues Official Receipt HAROLD AGUIBITIN Treasurer ARIES BADANGUIO JEFF FERNANDEZ RACHEL RAÑGA

4. Present receipt at Records Payment 5 minutes ERNEST JEONE C. the Office of the PARBO Mayor MARIBETH T. AMBONI NIKKO A. BAUTISTA 5. Receive the Releases the Mayor’s 3 minutes ERNEST JEONE C. Mayor’s Permit Permit PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SEEKING MAYOR’S APPROVAL ON BARANGAY REQUEST(S)

ABOUT THE SERVICE:

Barangay Officials and other barangay organizations may submit their request(s) to the Office of the Mayor for approval. Requests pertain to solutions of problems, issues, needs, improvements and other concerns in the barangays.

WHO MAY AVAIL OF THE SERVICE:

Constituents of the City of Batac

WHAT ARE THE REQUIREMENTS:

• Submission of accomplished request form(s) issued by the Office of the Mayor • Program of Work, if applicable to the request • Other supporting documents

FEES/CHARGES: • None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSIN PERSON IN FEES/ FORMS CLIENT G CHARGE/RESPONSIBL CHARGES TIME E 1. Ask for Barangay Gives Barangay 2 minutes ERNEST JEONE C. Request Form Request Form PARBO MARIBETH T. AMBONI NIKKO A. BAUTISTA

2. Submits Receives and 5 minutes ERNEST JEONE C. accomplished records the PARBO request form and documents and MARIBETH T. supporting instructs client to AMBONI NIKKO A. BAUTISTA document(s) to the wait for feedback

Office of the City within 3 days or to Legal Consultant follow-up request the following day at the Office of the Mayor.

Records the 20 minutes CRISMA C. Mayor’s action on CALDERON the request; ERNEST JEONE C. reroutes a copy of PARBO the request to concerned office assigned to act on the request; informs the requestee of the feedback on the request.

3. Follow-up the Gives a copy of the 5 minutes ERNEST JEONE C. request at the documents with the PARBO Office of the marginal notes of MARIBETH T. Mayor; verifies the Mayor; instructs AMBONI feedback which client to coordinate NIKKO BAUTISTA was earlier with the office informed by the assigned by the Staff to the Mayor to act on the requestee request 4. Coordinates with Acts on the request CONCERNED the office assigned OFFICE by the Mayor to act on the request

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REQUEST FOR A DISCOUNTED RATE OF BURIAL PLOT AT THE CITY CEMETERY

ABOUT THE SERVICE:

A bona fide resident of the City who belongs, or whose immediate family member belongs to the Top 10 Priority Indigents as reflected in the Master list of Indigents of the City Social Welfare and Development Office of the City of Batac may request for a discounted rate of the use of burial plot at the city cemetery.

WHO MAY AVAIL OF THE SERVICE:

Relative/s of the deceased

WHAT ARE THE REQUIREMENTS:

• Certificate of Indigency from the City Social Welfare & Development Office • Certificate of Indigency from the Barangay Captain • Death Certificate

FEE/CHARGES: • None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

PERSON IN STEPS APPLICANT/ SERVICE ROCESSING CHARGE/RESPONSIBLE FEES/ FORMS CLIENT PROVIDER TIME CHARGES

1. Submits a Receives the 5 minutes CRISMA C. CALDERON letter- letter-request ERNEST JEONE C. PARBO request and the MARIBETH T. AMBONI with the requirements; complete requiremen ts to the Office of the City Mayor

Instructs client 2 minutes CRISMA C. CALDERON to wait for ERNEST JEONE C. PARBO feedback a day MARIBETH T. AMBONI after the submission of the requirements Records the 5 minutes CRISMA C. CALDERON letter-request ERNEST JEONE C. PARBO and forwards MARIBETH T. AMBONI the same to the City Mayor for review, evaluation and approval. Reads and 10 minutes MAYOR ALBERT D. CHUA reviews the letter-request and the supporting documents then writes marginal notes/ approval in the letter.

Forwards a 10 minutes CRISMA C. CALDERON copy of the ERNEST JEONE C. PARBO letter and the MARIBETH T. AMBONI supporting documents to the City Planning and Development Office. 2. Follow-up Releases copy 5 minutes CRISMA C. CALDERON the of the approval ERNEST JEONE C. PARBO approval of of the Mayor MARIBETH T. AMBONI the letter- and instructs request at client to the Office coordinate with of the the City Mayor Planning and Development Office & Treasury Office.

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING MAYOR’S ENDORSEMENT TO BORROW BLOOD

ABOUT THE SERVICE:

Anyone who intends to borrow blood shall first secure a Letter of Endorsement from the Office of the City Mayor, which is addressed to the Medical Director of the Mariano Marcos Hospital.

WHO MAY AVAIL OF THE SERVICE:

Patients, who are resident of the city, or his/her authorized

WHAT ARE THE REQUIREMENTS:

• Submission of letter-request addressed to the City Mayor • Affidavit of Undertaking

FEES/CHARGES: • None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON IN FEES/ FORMS CLIENT TIME CHARGE/RESPONSIBLE CHARGES

1. Submits the Receives the 5 minutes CRISMA C. CALDERON complete complete ERNEST JEONE C. PARBO requirements to requirements MARIBETH T. AMBONI the Office of the City Mayor

Records the 15 MINUTES CRISMA C. CALDERON documents and ERNEST JEONE C. PARBO forward them to the MARIBETH T. AMBONI Mayor. Wait for mayors Upon the CRISMA C. CALDERON approval availability of ERNEST JEONE C. PARBO the mayor MARIBETH T. AMBONI

2. Instructs client 30 minutes ATTY. WINDELL D. CHUA to have an affidavit of undertaking

Prepares 10 minutes CRISMA C. CALDERON endorsement for ERNEST JEONE C. PARBO signature of the MARIBETH T. AMBONI Mayor Checks and signs 10 minutes, MAYOR ALBERT D. CHUA the endorsement or upon availability of the Mayor x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

APPLICATION FOR THE JUNIOR CITY SCHOLARSHIP PROGRAM

ABOUT THE SERVICE:

Junior City Scholarship Program is being extended to honor elementary graduates.

WHO MAY AVAIL OF THE SERVICE:

Junior City Scholarship Program is solely availed by the elementary graduates with honors provided they meet the qualifications set by the committee.

WHAT ARE THE REQUIREMENTS:

• Photocopy of student’s REPORT CARD • Principal Certificate that applicant belongs to the HONOR ROLL OF THE GRADUATING CLASS • PSA Birth Certificate/NSO Certificate of Live Birth • Certificate of GOOD MORAL CHARACTER from school last attended • Certificate of GOOD MORAL CHARACTER from the Barangay Captain and Noted by the DISTRICT CITY COUNCILOR • BIR INCOME TAX RETURN of parents • COMELEC CERTIFICATION that parent/s or guardian/s is/are registered voter/s of the City of Batac • MEDICAL CERTIFICATE from a government physician

FEES/CHARGES: • None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

• Mondays to Fridays • 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON IN FEES/ FORMS CLIENT TIME CHARGE/RESPONSIBLE CHARGES

1. Submit the Receives the 5 minutes MARIBETH T. AMBONI complete complete NIKKO A. BAUTISTA requirements to requirements ERNEST JEONE PARBO the Office of

the City Mayor

Records the 15 minutes MARIBETH T. AMBONI documents and NIKKO A. BAUTISTA forwards to ERNEST JEONE concerned office PARBO 2. Waits for notice Notices the 5 minutes for the conduct qualified applicant of for screening screening/inter view

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

HUMAN RESOURCE MANAGEMENT OFFICE Head of Office: MARLON F. SORIA 2nd Floor, Batac City Hall Tel No.: (077) 792 - 20 - 60

VISION

To be a model of excellence in Human Resource Management among local government units in Northern Luzon

MISSION

Provide competent, committed, credible and compassionate public servants to ensure efficient, effective and economical delivery of basic services to the people of the City of Batac

PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

RESPONSE FRONTLINE SERVICES TIME PERSONS RESPONSIBLE per transaction

Answering inquiries on application for 20 minutes HELEN T. TULALI employment JIAN FRANCIS C. ROSARIO K-MAR S. SULIT

Issuance of service records, certificates of HELEN T. TULALI employment and other human resource 30 minutes JIAN FRANCIS C. ROSARIO records K-MAR S. SULIT

Initial processing of terminal leave pay of 2 days and 1 MARLON F. SORIA former employees hour HELEN T. TULALI JIAN FRANCIS C. ROSARIO K-MAR S. SULIT

ANSWERING INQUIRIES ON APPLICATION FOR EMPLOYMENT

A. ABOUT THE SERVICE:

Applicants may inquire about the filing of their application for employment to the City Government of Batac.

B. WHO MAY AVAIL OF THE SERVICE:

All applicants

C. WHAT ARE THE REQUIREMENTS:

None

D. FEES/CHARGES: None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 to 5:00 pm

F. HOW TO AVAIL OF THE SERVICE:

Steps Applicant/Client Service Provider Processing Person in- Fees/ Forms Time charge/responsible Charges

1 Signs in the logbook; Gives the list of 10 minutes HELEN T. TULALI None None asks for the requirements for JIAN FRANCIS C. requirements of application and the ROSARIO application for National Skills K-MAR S. SULIT employments; Registry System receives the list of Form (NSRS) requirements

2 Receives instructions Explains about the 5 minutes HELEN T. TULALI None None checklist of JIAN FRANCIS C. requirements; gives ROSARIO instructions to K-MAR S. SULIT submit all requirements to the Office of the Mayor

3 Receives feedback Informs the 5 minutes JIAN FRANCIS C. None None on application applicant of the City ROSARIO Mayor’s action on K-MAR S. SULIT application through call or text message

x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

ISSUANCE OF SERVICE RECORD/CERTIFICATE OF EMPLOYMENT AND OTHER HR RECORDS

A. ABOUT THE SERVICE:

All employees may secure from the HRMO copies of service record, certificate of employment and other certifications usually required for loans, retirement and terminal leave purposes, application for credit cards and for employment by other agencies/companies.

B. WHO MAY AVAIL OF THE SERVICE:

All regular and former employees

C. WHAT ARE THE REQUIREMENTS:

Accomplished Request Form

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 to 5:00 pm

F. HOW TO AVAIL OF THE SERVICE:

Steps Applicant / Client Service Provider Processi Person(s) in Fees/ Forms ng time Charge/Responsi Charges ble

1 Submits Records the request 20 HELEN T. TULALI None Request minutes JIAN FRANCIS C. accomplished in the logbook; ROSARIO form request form prepares and prints K-MAR S. SULIT the requested record

5 MARLON F. SORIA Approves and signs minutes HELEN T. TULALI None None the record

3 Receives the Records and issues 5 HELEN T. TULALI None None requested record; the document minutes JIAN FRANCIS C. ROSARIO signs in the logbook K-MAR S. SULIT x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

INITIAL PROCESSING OF TERMINAL LEAVE PAY

A. ABOUT THE SERVICE:

Employees who had been separated from the service may request for the release of their terminal leave pay.

B. WHO MAY AVAIL OF THE SERVICE:

ALL EMPLOYEES WHO HAD BEEN SEPARATED FROM THE SERVICE

C. WHAT ARE THE REQUIREMENTS:

. Clearance from Money and Property Accountability . Statement of Assets Liabilities and Networth (SALN) as of last day of service . Government Service Insurance System (GSIS) Clearance . Copy of latest Notice of Salary Adjustment/Step Increment . Certification of No Pending Criminal/Administrative Case . Copy of latest appointment . Approved Application/Request for Terminal Leave Pay . Acceptance of Resignation/Approval of Retirement

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

F. HOW TO AVAIL OF THE SERVICE:

Steps Applicant / Client Service Provider Processing Person(s) in-charge/ Fees Forms Time responsible

1 Submits complete Records in the 30 minutes HELEN T. TULALI None None requirements logbook; JIAN FRANCIS C. Reviews and checks ROSARIO the completeness and K-MAR S. SULIT accuracy of the

documents

Computes terminal 2 days MARLON F. None None leave pay and SORIA processes other JIAN FRANCIS C. required documents ROSARIO K-MAR S. SULIT

Completes the 30 minutes HELEN T. TULALI documents and JIAN FRANCIS C. forwards to the ROSARIO Accounting Office for K-MAR S. SULIT the processing of voucher x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

CITY BUDGET OFFICE Head of Office: WILMA T. ICUSPIT 2F City Hall Building, City of Batac, Ilocos Norte Tel No.: (077) 792 – 20 - 60

VISION

To be a proactive development partner or advocate of the economic and financial management team of the city government in the effective allocation and management of public resources and expenditures towards achieving its pursuit for fiscal strength and good governance.

MISSION

Promote, implement, and strengthen public expenditure management and directions that are suitable and supportive to the vision, program thrusts and development goals of the city government.

Advocate policies and directives and judicious allocation of funds that ensure efficiency, effectiveness, transparency and accountability in public spending.

PERFORMANCE PLEDGES

We are committed to provide the highest possible quality service and pledge to achieve the following:

FRONTLINE SERVICES RESPONSE TIME (per PERSON(S) RESPONSIBLE transaction) 1. Preliminary review of 1 day and 7 minutes WILMA T. ICUSPIT Barangay Annual/ VENUS C. FLOJO Supplemental Budget CHRISTINE MAE M. BAYANGGOS FERRY LOU B. TAMAYO 2. Issuance of 55 minutes WILMA T. ICUSPIT certification of VENUS C. FLOJO Obligation Request as CHRISTINE MAE M. to existence of BAYANGGOS appropriation FERRY LOU B. TAMAYO

PRELIMINARY REVIEW OF BARANGAY ANNUAL/SUPPLEMENTAL BUDGET

ABOUT THE SERVICE:

The City Budget Office is tasked to assist barangay officials in the preparation of their barangay budget to ensure compliance with mandatory obligations and budgetary requirements prior to the review of the Sangguniang Panlungsod.

WHO MAY AVAIL OF THE SERVICE:

All barangays officials in the city

WHAT ARE THE REQUIREMENTS:

o Transmittal o Appropriation Ordinance (Amount, Numbered, Date Approved, Attested and Approved) o Budget Message o Barangay Budget Preparation Form No. 01 (Certified Statement of Income) o Barangay Budget Preparation Form No. 02 (Actual Income & Expenditure for the past year) o Barangay Budget Preparation Form No. 03 (Actual and Estimated Income & Expenditure for the current year) o Barangay Budget Preparation Form No. 04 (Income and Expenditure estimates for Budget year ) o Barangay Budget Preparation Form No. 05 ( Actual and Estimated Output) o Barangay Council/Personnel Schedule o Barangay Annual Investment Program o Barangay 20% Development Plan

FEES/CHARGES:

None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays

8:00 A.M. to 5:00 P.M.

F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT SERVICE PROCESSIN PERSON IN FEES FORMS / PROVIDER G TIME CHARGE/RESPONSIBL /CHARGES CLIENT E 1 Submits Receives the Within 2 Ferry Lou B. Tamayo None Preliminary complete budget Minutes Christine Mae M. Review barangay Bayanggos budget for review *Conduct and Within 1 Day Wilma T. Icuspit prepare Venus C. Flojo preliminary Ferry Lou B. Tamayo review Christine Mae M. Bayanggos

Transmit initial Within 5 Ferry Lou B. Tamayo review to the Minutes Christine Mae M. Sangguniang Bayanggos Panlungsod

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

NOTE: * If upon conduct of preliminary review, the service provider found out that there is/are error/s on the data provided, the budget will be return to the Barangay Concern.

* It includes validation upon the return of the budget to the service provider

CERTIFYING THE OBLIGATION REQUEST AS TO EXISTENCE OF APPROPRIATION

ABOUT THE SERVICE:

The City Budget Office certifies the existence of appropriation/ allotment that has been legally made for the purpose.

WHO MAY AVAIL OF THE SERVICE:

National Government Agencies that are being subsidized by the city

WHAT ARE THE REQUIREMENTS:

C.1 for Civil works/ Goods/ Goods-General Support Services/ Consulting Services

1. Obligation Request duly signed by Head of the requesting office 2. Project Procurement Management Plan

C.2 for Cash Advance for Travelling Expenses

1. Obligation Request duly signed by Head of the requesting office 2. Approved Travel Order 3. Letter of Invitation 4. Itinerary of Travel 5. Disbursement Voucher

C.3 For the Liquidation of Cash Advance used for Travelling and Training Expenses

1. Obligation Request duly signed by Head of the requesting office 2. Approved Travel Order 3. Letter of Invitation 4. Itinerary of Travel 5. Certificate of Appearance 6. Official Receipts/ Reimbursement Expenses Receipts for Actual and or Bus/Plane Ticket (if applicable) 7. Certificate of Travel Completed 8. Disbursement Voucher if the amount of actual expenses is more than the amount of Cash Advance or Liquidation Report if the amount of Cash Advance is more than the actual expenses incurred

C.4 For the Reimbursement of Travelling Expenses and Per Diem

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays

8:00 A.M. to 5:00 P.M.

F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROCESSI PERSON IN CHARGE/ FEES FORMS CLIENT PROVIDER NG TIME RESPONSIBLE /CHAR GES 1 Presents the Check the Within 10 Ferry Lou B. Tamayo None Obligati Obligation attached Minutes Christine Mae M. on Request to documents or Bayanggos Reques City Budget completeness ts Office with complete supporting documents Verify the Within 15 Venus C. Flojo availability of Minutes Ferry Lou B. Tamayo allotment Christine Mae M. Bayanggos Assign the Within 10 Venus C. Flojo Obligation Minutes Ferry Lou B. Tamayo Request Christine Mae M. Number Bayanggos

Classify the Within 10 Venus C. Flojo expenditure Minutes Ferry Lou B. Tamayo whether Christine Mae M. Personal Bayanggos Services, Maintenance and Other Operating Expenses, or Capital Outlay and posting to the ledger Confirmation Within 5 Wilma T. Icuspit and Signing of Minutes the Obligation Request Release the Within 5 Ferry Lou B. Tamayo Obligation Minutes Christine Mae M. Request to the Bayanggos proper or concerned office x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

OFFICE OF THE CITY ACCOUNTANT Head of Office: FLORIDA S. CADANO

1st Floor, City Hall Building, City of Batac, Ilocos Norte Tel. No.: (077) 792 – 2902

VISION The office envisions being a top-notch body in ensuring reliability and transparency in all financial transactions of the government, through trustworthy and committed personnel.

MISSION To continuously provide accurate financial information and render upright internal audit systems, for the effective and efficient attainment of the goals and objectives of the city.

PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

RESPONSE TIME PERSON/S IN FRONTLINE SERVICES per transaction CHARGE/RESPONSIBLE

Issuance of Certificate of Compliance 2 hours and 8 minutes Angelica S. Yumul Rose Marie A. Oallesma Florida S. Cadano Joselle Mariya C. Arcibal

ISSUANCE OF CERTIFICATE OF COMPLIANCE

A. ABOUT THE SERVICE: The City Accounting Office issues a Certificate of Compliance to the different barangays as a proof that they have submitted all their financial reports for the month.

B. WHO MAY AVAIL OF THE SERVICE: Barangay Treasurers

C. REQUIREMENT: New Government Accounting Standard (NGAS) reports and cashbook

D. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM

E. HOW TO AVAIL THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCESSING PERSON/S IN FEES/ FORMS CLIENT TIME CHARGE/ CHARGES RESPONSIBLE

1 Submits New Records and verifies 2 hours Angelica S. Yumul N/A NGAS Government the correctness of all Rose Marie A. reports, Oallesma Accounting the entries in the cashbook Standard NGAS reports and (NGAS) cashbook. Reports Prepares the certification

2 Presents the Approves the 5 minutes Florida S. Cadano N/A Cashbook cashbook clearance Joselle Mariya C. Arcibal and the certification for approval

3 Signs the Issues the approved 3 minutes Angelica S. Yumul N/A Certificatio receiving certification Rose Marie A. n Oallesma copy of the certification

***END OF TRANSACTION***

OFFICE OF THE CITY PLANNING & DEVELOPMENT COORDINATOR Head of Office: ENGR. NORALYN I. MANAHAN 2F/City Hall Building, City of Batac Tel. No. 677-1926

VISION:

A dynamic, accountable, united, responsive and vision-driven CPDC Team committed to generate and utilize information and technology to evolve physical, social, economic, infrastructure, cultural and environmental development frameworks guided with policies and plans to support the City Government achieve its goals to ensure betterment of its people and ecosystem.

MISSION:

A development oriented department on a sound working environment, manned by honest, dependable, flexible, competent and dedicated staff, fostering harmonious relationships, establishing linkages with the different stakeholders and committed to provide client’s satisfaction, rendering prompt, responsive and absolute service under ethnicity and excellence.

PERFORMANCE PLEDGES

THE CITY PLANNING AND DEVELOPMENT COORDINATOR OFFICE COMMITS TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:

RESPONSE TIME PERSON/S IN FRONTLINE SERVICES per CHARGE/RESPONSIBLE transaction

Securing of Zoning Certification for 47 minutes Noralyn Manahan Business Establishments Permit Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

Securing of Zoning/Locational 1 day and 6 Noralyn Manahan Clearance for Building Construction hours Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

Securing of Mayor’s Permit on 1 day 5 hours Noralyn Manahan Zoning for Fence Construction and 25 minutes Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

Securing a Zoning Certificate for 47 minutes Noralyn Manahan Land Use Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

Requesting Research 24 minutes Noralyn Manahan Assistance/Request for Data at the Paul Anthony Layaoen City Planning and Development Michelle Manuel Coordinator Office Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

Requesting Preparation of Program 3 – 4 days Noralyn Manahan of Works for proposed barangay depending on Paul Anthony Layaoen projects to be funded by barangay the nature and Michelle Manuel development fund location of Gabriel Angelo Gudoy project

Requesting Preparation Program of 3 – 4 days and Noralyn Manahan Works for proposed barangay depending on Paul Anthony Layaoen projects to be funded by the City the nature of Michelle Manuel Government works to be Gabriel Angelo Gudoy done

Requesting Technical Assistance in 38 minutes Noralyn Manahan the preparation of the Barangay Jennifer Manzano Annual Investment Program (AIP) Gabriel Angel Gudoy and Barangay 20% Development Fund

Availing of Cemetery/Burial Plot at 45 minutes Noralyn Manahan the City Public Cemetery Paul Anthony Layaoen Michelle Manuel Jennifer Manzano Gabriel Angelo Gudoy Ronel Tute Robert Joe Pagtama

SECURING OF ZONING CERTIFICATION FOR BUSINESS ESTABLISHMENTS PERMIT

ABOUT THE SERVICE:

All business establishment owners or all those who intends to engage in business shall secure a Zoning/Locational Certification to ensure that the place of business conforms with the Comprehensive Land Use Plan and Zoning Ordinance of the City.

WHO MAY AVAIL OF THE SERVICE:

All business establishment owners or all those who intends to engage in business in the City of Batac.

WHAT ARE THE REQUIREMENTS:

• Barangay Clearance • Duly accomplished Unified Business Permit Application Form • Vicinity Map/Location Map

FEES AND CHARGES:

New Business Establishments - Php 500.00 Renewal of Business Establishments - Php 300.00

Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, with Ordinance NO. 3SP 2014-05, under Chapter III, Article F., Section 3F.02. Section 3F.05.

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

Saturdays and Sundays of January of every year

HOW TO AVAIL THE SERVICE:

Steps Applicant/Clie Service Processin Person(s) In Fees/ Form nt Provider g Time Charge/Respon Charges sible

1 Present the Checks, verifies, 20 Noralyn Manahan Unified complete and reviews minutes Paul Anthony Business requirements/ requirements Layaoen Permit documents and inform Michelle Manuel Application Gabriel Angelo Form then register in about the E.O. Gudoy the logbook 01, series of Jennifer Manzano 2016 Ronel Tute Robert Joe Pagtama

Prepares Order 5 minutes Paul Anthony Php of Payment Layaoen 500.00 – Michelle Manuel new Gabriel Angelo business Gudoy establishm Jennifer Manzano ents Ronel Tute Robert Joe Php Pagtama 300.00 – renewal of 2 Receives Signs and 3 minutes Noralyn Manahan business Order of Issues Order Of Paul Anthony establishm Payment and Payment Layaoen ents proceeds to the City

Treasurer’s Office for payment of fee/s.

3 Presents/Subm Receives the 15 Paul Anthony its the Official Official Receipt minutes Layaoen Receipt to the and Prepares Michelle Manuel person in the Zoning Gabriel Angelo charge at the Certification Gudoy Jennifer Manzano City Planning & Ronel Tute Development For Video Robert Joe Coordinator Arcades, Pagtama Office Computer Shops and other similar establishments:

Prepares Letter of Agreement as per City Ordinance No. 26, s. 2008 – An Ordinance Regulating the Use of the Facilities of Amusement Centers by Minors during school hours on school days and providing

penalties for violations thereof.

Signs the 2 minutes Noralyn Manahan Zoning Paul Anthony Certification Layaoen

4 Receives the Issues/releases Noralyn Manahan 2 minutes documents the Zoning Paul Anthony Certification Layaoen

X-X-X-X-END OF TRANSACTION-X-X-X

Note: Inspection of business establishment to follow to conform with City’s Regulatory Simplification for Local Governments (RS4LG) in the issuance of business permits.

SECURING OF ZONING/LOCATIONAL CLEARANCE FOR BUILDING CONSTRUCTION

ABOUT THE SERVICE:

Prior to the application of a building permit, an applicant must secure first a Locational Clearance to ensure that the place of construction is in conformity with the Comprehensive Land Use Plan and Zoning Ordinance of the City.

WHO MAY AVAIL OF THE SERVICE:

All those who intend to construct their residential, commercial, chapels and other institutional buildings, agro-industrial, dormitories, boarding houses, apartments and other buildings.

WHAT ARE THE REQUIREMENTS:

• Duly accomplished and notarized Zoning/Locational Clearance Application Form • Photocopy of the Certificate of Title • Latest Tax Declaration • Affidavit of consent/Contract of Lease/Deed of Sale/Deed of Donation (if the applicant is not the owner of the Lot) - duly notarized • Barangay Clearance • Vicinity Map • Site Development Plan • Complete Project Plan • Detailed Cost of Materials and Specifications

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES:

** Fees and charges are computed based on the City Zoning Ordinance No. 3SP- 2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, Chapter III, Article F., Section 3F.01, Section 3F.03 – Section 3F.05.

HOW TO AVAIL OF THE SERVICE:

Steps Applicant/Client Service Provider Processin Person(s) In Fees Forms g Time Charge/Respo nsible

1 Get Application Gives application 5 minutes Noralyn Zoning/ Form/s and list of form/s needed by Manahan Locatio requirements the applicant/s Paul Anthony nal and explain the Layaoen Clearan necessary data Michelle Manuel ce needed in the Gabriel Angelo Applica application form Gudoy tion and requirements Jennifer Form Manzano Ronel Tute Robert Joe Pagtama

2 Present the Receives, checks 20 Noralyn complete and evaluates minutes Manahan requirements/docu presented/submitt Paul Anthony ments and register ed documents/ Layaoen in the logbook requirements Michelle Manuel Jennifer Manzano

Conducts site For urban Paul Anthony inspection of the barangays Layaoen proposed project – within 4 Michelle Manuel hours **

For rural barangays – 1 day

Prepares/Comput 10 Noralyn es Order of minutes Manahan Payment Paul Anthony Layaoen Michelle Manuel

3 Receives Order of Signs and issues 3 minutes Noralyn Payment and Order of Payment Manahan proceeds to the Paul Anthony City Treasurer’s Layaoen Office (CTO) for Michelle Manuel payment of fee/s

4 Presents/Submits Receives the 2 minutes Noralyn Manahan the Official Receipt Official Receipt Paul Anthony to the person in and instructs the Layaoen charge at the City applicant/s to wait Michelle Manuel Planning & for a text Gabriel Angelo Gudoy Development message that Jennifer Manzano Coordinator Office his/her Zoning Ronel Tute /Locational Robert Joe Clearance and Pagtama Mayor’s Permit is ready for release

For Zoning/Location al Clearance:

Prepares the 20 Paul Anthony Zoning/Locational minutes Layaoen Clearance and Jennifer Manzano records it in the logbook

Reviews the 10 Paul Anthony Zoning/Locational minutes Layaoen

Clearance and recommends approval

Noralyn Manahan Signs and 10 approves the minutes Zoning/Locational Clearance

For Mayor’s Permit on Zoning/Location al Clearance

Prepares Mayor's 15 Paul Anthony Permit on minutes Layaoen Zoning/Locational Jennifer Manzano for building and records it the

logbook Noralyn Manahan Reviews and 10 Paul Anthony recommends for minutes Layaoen approval

Forwards the 5 minutes Paul Anthony documents to the Layaoen Mayor's Office for Gabriel Angelo Gudoy signature and records it in the logbook

5 Receives the Informs 5 minutes Paul Anthony information for the applicant/s Layaoen release of through text Zoning/Locational message that Clearance & his/her Mayor’s Permit on Zoning/Locational

Zoning/Locational Clearance and Clearance Mayor’s Permit are ready for release

6 Receives the Releases the 5 minutes Paul Anthony Zoning/Locational Zoning/Locational Layaoen Clearance and Clearance and Michelle Manuel Mayor’s Permit Mayor’s Permit Gabriel Angelo Gudoy and records it in Jennifer Manzano the logbook. Ronel Tute Robert Joe Pagtama

X-X-X-X-END OF TRANSACTION-X-X-X

SECURING OF MAYOR’S PERMIT ON ZONING FOR FENCE CONSTRUCTION

ABOUT THE SERVICE:

Prior to the start of construction, all enterprises and private persons intending to construct a new or renovate a permanent perimeter fence are required to secure a Mayor’s Permit on Zoning for Fence Permit to ensure that the place of construction is in conformity with the Comprehensive Land Use Plan and Zoning Ordinance of the City.

WHO MAY AVAIL OF THE SERVICE:

All those who intend to construct new or renovate permanent perimeter fence.

WHAT ARE THE REQUIREMENTS:

• Duly accomplished Application Form for Mayor’s Permit on Zoning for Fence • Barangay Clearance • Photocopy of the Certificate of Title (in case registered in the name of the applicant) • Latest Tax Declaration • Affidavit of consent/Contract of Lease/Deed of Sale/Deed of Donation (if the applicant is not the owner of the Lot) duly notarized • Vicinity Map • Site Development Plan • Complete Project Plan • Detailed Cost of Materials and Specifications

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

20 L.M. and below 500.00 21 L.M. - 50 L.M. 700.00 51 L.M. – 80 L.M. 800.00 Above 81 L.M. 1,000.00

Inspection Fee New Construction 200.00 Renovation, Alteration, Addition 100.00

HOW TO AVAIL OF THE SERVICE:

Step Applicant/Client Service Provider Processin Person(s) In Fee Forms s g Time Charge/Respo s nsible

1 Get Application Form/s Gives application 5 minutes Noralyn Manahan Applicati on Form and list of requirements form/s needed by Paul Anthony Layaoen for for Fence the applicant/s and Mayor’s Michelle Manuel explain the Permit on Gabriel Angelo Zoning necessary data Gudoy needed in the for Fence Jennifer Manzano application form Ronel Tute and requirements Robert Joe Pagtama

2 Present the complete Receives, checks 20 Noralyn Manahan requirements/documents and evaluates minutes Paul Anthony and register in the presented/submitte Layaoen logbook d documents/ Michelle Manuel Jennifer Manzano requirements

Paul Anthony Conducts site For urban Layaoen inspection of the barangays Michelle Manuel proposed project – within 4 hours

For rural barangays

– 1 day

Prepares/Compute 10 Noralyn Manahan ** s Order of Payment minutes Paul Anthony Layaoen Michelle Manuel

3 Receives Order of Payment Signs and issues 3 minutes Noralyn Manahan and proceeds to the City Paul Anthony Order of Payment Layaoen Treasurer’s Office (CTO) Michelle Manuel for payment of fee/s.

4 Presents/Submits the Receives the 2 minutes Noralyn Manahan Official Receipt to the Official Receipt and Paul Anthony person in charge at the instructs the Layaoen City Planning & applicant/s to wait Michelle Manuel Gabriel Angelo Development for a text message Gudoy Coordinator Office that his/her Jennifer Manzano Mayor’s Permit is Ronel Tute ready for release Robert Joe Pagtama

For Mayor’s Permit on Zoning for Fence:

Prepares Mayor's 10 Paul Anthony Permit and records minutes Layaoen it in the logbook Jennifer Manzano

Reviews and 20 Noralyn Manahan recommends for minutes Paul Anthony approval Layaoen

Forwards the 5 minutes Paul Anthony documents to the Layaoen Mayor's Office for Gabriel Angelo signature and Gudoy records it in the receiving logbook

Informs the 5 minutes Paul Anthony 5 Receives the information applicant/s through Layaoen for the release of text message that

Mayor’s Permit on his/her Mayor’s Zoning for fence Permit is ready for release Paul Anthony Releases the 5 minutes Layaoen 6 Receives the Mayor’s Mayor’s Permit on Michelle Manuel Permit on Zoning for Zoning for Fence Gabriel Angelo Fence and records it in Gudoy the logbook. Jennifer Manzano Ronel Tute Robert Joe Pagtama

X-X-X-X-END OF TRANSACTION-X-X-X

SECURING A ZONING CERTIFICATE FOR LAND USE

ABOUT THE SERVICE:

Zoning Certificate is issued to any applicant for the purpose of certifying the land use of a lot based on the approved Comprehensive Land Use Plan and the allowed or permitted uses zonified/specified in the Zoning Ordinance of the city.

WHO MAY AVAIL OF THE SERVICE:

Any applicant applying for land title, transfer of title, land conversion clearance, loan application (GSIS, SSS, Pag-Ibig).

WHAT ARE THE REQUIREMENTS: • Certified True Copy of Latest Tax Declaration • Vicinity Map/Location Map • Lot Plan • Letter Request

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

Residential Use – Php 500.00 Commercial Use – Php 800.00 Institutional Use – Php 600.00 Industrial Use – Php 1,500.00 Special Uses – Php 1,500.00 Agricultural Use – Php 200.00

Fees and charges are computed based on the City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48 and as per 2014 Local Revenue Code of the City of Batac, Chapter III, Article F., Section 3F.06

HOW TO AVAIL OF THE SERVICE:

Ste Applicant/Clien Service Provider Processing Person(s) In Fees/Cha Form ps t Time Charge/Respon rges s sible

1 Presents the Checks and reviews 5 minutes Paul Anthony None Letter Request submitted letter Layaoen and submits the request, Michelle Manuel required requirements/ Gabriel Angelo documents documents, attaches Gudoy Action Slip and Jennifer Manzano forwards request to Ronel Tute the CPDC Robert Joe Pagtama

Notes down in the 2 minutes Noralyn Manahan Action Slip to verify land use and zoning of the lot and to prepare Order of Payment

Prepares Order of 10 minutes Paul Anthony Residential Payment, verifies Layaoen Use – Php approved land use in Michelle Manuel 500.00 the GIS Data base, Gabriel Angelo Commercial Use – Php Land Use Map and Gudoy 800.00 Zoning Ordinance Jennifer Manzano Institutional Ronel Tute Use – Php Robert Joe 600.00 Pagtama Industrial Use – Php 2 Receives Order of Signs and Issues the 3 minutes Noralyn Manahan 1,500.00 Payment and Order of Payment Paul Anthony Special proceeds to the Layaoen Uses – Php 1,500.00 City Treasurer’s Michelle Manuel Agricultural Office (CTO) for Jennifer Manzano Use – Php payment of fee/s 200.00

3 Presents/Submits Receives the Official 20 minutes Paul Anthony the Official Receipt and Layaoen Receipt to the Prepares the Zoning Jennifer Manzano person in charge Certificate Michelle Manuel at the City Gabriel Angelo Planning & Gudoy Development Coordinator Office Reviews and signs 2 minutes Noralyn Manahan the Zoning Certificate Paul Anthony Layaoen

4 Receives the Releases the Zoning 5 minutes Paul Anthony Zoning Certificate Certificate and Layaoen records it in the Jennifer Manzano logbook. Michelle Manuel Gabriel Angelo Gudoy

X-X-X-X-END OF TRANSACTION-X-X-X

REQUESTING RESEARCH ASSISTANCE/REQUEST FOR DATA AT THE CITY PLANNING AND DEVELOPMENT COORDINATOR OFFICE

ABOUT THE SERVICE:

The City Planning and Development Coordinator Office is the repository of information about the different aspects of the city. Students, Investors, other government agencies and other researchers may avail and or gather information/data/documents personally, and by written communication. Hard copy may be provided with a minimal fee.

WHO MAY AVAIL OF THE SERVICE:

Students, Investors, other government agencies and other researchers

WHAT ARE THE REQUIREMENT:

• Approved letter-request addressed to the City Mayor or to the City Planning and Development Coordinator indicating the needed data/documents • Any valid Identification Card (ID)

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

** Based on 2014 Local Revenue Code of the City of Batac with Ordinance No. 3SP 2014-05 under Chapter III, Article F, Section 3F.02, VII and as per City Zoning Ordinance No. 3SP-2016-02, s. 2016, under Article X, Section 48.

HOW TO AVAIL OF THE SERVICE:

Ste Applicant/Client Service Provider Processing Person(s) In Fees/Ch For ps Time Charge/Resp arges ms onsible

1 Presents ID and Checks, reads and 5 minutes Paul Anthony None the approved letter- reviews the presented Layaoen request and letter-request and ID Michelle register in the and forwards to the Manuel Researcher’s CPDC for appropriate Gabriel Angelo Logbook action. Gudoy Jennifer Manzano Ronel Tute Robert Joe Pagtama

Writes side note to 5 minutes Noralyn assist researcher/s and Manahan to prepare Order of Payment

2 Researches/reads Assists the depends Jennifer and tells to the researcher/s. upon the Manzano ** person in charge Photocopy’s the data Gabriel Angelo the data needed needed data then needed by Gudoy prepares Order of the Paul Anthony Payment. researcher/ Layaoen s Michelle Manuel Ronel Tute Robert Joe Pagtama

3 Receives Order of Signs and Issues the 2 minutes Noralyn Payment and Order of Payment Manahan proceeds to the Paul Anthony City Treasurer’s Layaoen Office (CTO) for Michelle payment of fee/s Manuel Jennifer Manzano

4 Presents/Submits Receives the Official 10 minutes Noralyn the Official Receipt Receipt and Certifies Manahan to the person in the photocopies as true Paul Anthony charge at the City copies Layaoen Planning & Jennifer Development Manzano Coordinator Office Michelle Manuel Gabriel Angelo Gudoy

5 Receives the Releases the certified 2 minutes Noralyn certified document/s and Manahan document/s records it in the Paul Anthony needed logbook. Layaoen Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy X-X-X-X-END OF TRANSACTION-X-X-X

REQUESTING PREPARATION OF PROGRAM OF WORK FOR PROPOSED BARANGAY PROJECT TO BE FUNDED BY BARANGAY DEVELOPMENT FUND

ABOUT THE SERVICE:

Barangay Officials may request assistance in the preparation of Program of Works (POW) for proposed barangay projects to be funded from the Barangay Development Fund.

WHO MAY AVAIL OF THE SERVICE:

All City Barangay Officials

WHAT ARE THE REQUIREMENTS:

• Barangay Resolution or request signed and approved by the requesting barangay indicating the approved budget allocation for the proposed project. • Location Map • Pictures of the Proposed Project Site

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

• None

HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Provider Processing Person(s) in Fees/Ch Forms Time Charge/ arges Responsible

1 Present Barangay Checks/ examines 5 minutes Noralyn None None Resolution and Barangay Manahan Request for the Resolution or Michelle Manuel proposed project Request Paul Anthony Layaoen

Surveys/ Validates/ 0ne (1) day Noralyn Manahan inspects proposed Michelle Manuel project site. Paul Anthony Layaoen

Prepares Drawing/ 0ne (1) day Michelle Manuel Paul Anthony sketch plan of the Layaoen proposed project Indalecio Arcangel

Noralyn Prepares Program 1 - 2 days Manahan of Work based Michelle Manuel from the Sketch Paul Anthony Plan and the Layaoen allocated budget for the project, to include estimates of the work, items, quantities and costs.

2 Receive the Checks, Verifies 10 minutes Noralyn Program of Work and approves Manahan and write name Program of Work and signature in (POW) the logbook Releases the 2 minutes Michelle Manuel Program of Work Gabriel Angelo and records it in Gudoy the logbook

X-X-X-X-END OF TRANSACTION-X-X-X

REQUESTING PREPARATION OF PROGRAM OF WORK FOR THE PROPOSED BARANGAY PROJECT TO BE FUNDED BY THE CITY GOVERNMENT

ABOUT THE SERVICE:

Barangay Officials may request assistance in the preparation of Program of Work (POW) of proposed barangay projects to be funded by the City Government.

WHO MAY AVAIL OF THE SERVICE:

All City Barangay Officials

REQUIREMENTS:

• Barangay Resolution and Letter-Request indicating the amount of approved budget allocation, signed and approved by the requesting barangay • Approved Barangay Request/Resolution (approved by the City Mayor, City Vice- Mayor or any member of the Sangguniang Panlungsod) • Location Map

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

• None

HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Provider Processing Person(s) in Fees/ Forms Time Charge/ Charges Responsible

1 Presents Barangay Checks/ examines 5 minutes Noralyn Manahan None None Resolution and request Barangay Resolution or Michelle Manuel duly approved by the Request Paul Anthony City Mayor/ Concerned Layaoen City Officials for the proposed project/s Surveys/ Validates/ 0ne (1) day Noralyn Manahan inspects proposed Michelle Manuel project site. Paul Anthony Layaoen

Prepares Drawing/ 0ne (1) day Michelle Manuel sketch plan of the Paul Anthony proposed project Layaoen Indalecio Arcangel

Prepares Program of 1 - 2 days Michelle Manuel Work (POW) based Paul Anthony from the Sketch Plan Layaoen and the allocated budget for the project, to include estimates of the work, items, quantities and costs.

Checks and Verifies 2 hours or Noralyn Manahan Program of Work depends on (POW) the complexity of the plan

Forwards the POW to 5 minutes Michelle Manuel the Office of the City Gabriel Angelo Engineer for his Gudoy recommending approval and records it in the logbook Michelle Manuel Forwards the POW to 5 minutes Gabriel Angelo the Office of the City Gudoy Mayor for approval and records it in the logbook

2 Receive the Program Releases the Program Michelle Manuel of Work and write of Work and records it 2 minutes Gabriel Angelo name and signature in in the logbook Gudoy the logbook X-X-X-X-END OF TRANSACTION-X-X-X

REQUESTING TECHNICAL ASSISTANCE IN THE PREPARATION OF THE BARANGAY ANNUAL INVESTMENT PROGRAM (AIP) AND THE BARANGAY 20% DEVELOPMENT FUND

ABOUT THE SERVICE:

Barangay officials may request technical assistance in the preparation of the Barangay Annual Investment Program (AIP) and the Barangay 20% Development Fund.

WHO MAY AVAIL OF THE SERVICE:

All City Barangay Officials

REQUIREMENTS:

• Letter Request • Duly approved Annual Investment Program (AIP) and 20% Barangay Development Fund by the Punong Barangay • Barangay Resolution approving the different projects, programs and activities of the barangay included in the AIP and 20% Development Fund.

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES AND CHARGES:

• None

HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Provider Processing Person(s) in Fees/ Forms Time Charge/ Charges Responsible

1 Presents Barangay Receives Barangay 5 minutes Jennifer None None Resolution, Letter Resolution, Letter Manzano Request and duly Request and duly Gabriel Angelo signed AIP and approved AIP and Gudoy 20% Development 20% Development Fund Fund, records in the logbook and forwards to the CPDC for review

Reviews the AIP 20 minutes Noralyn and 20% for AIP Manahan Development Fund 10 minutes for 20% Developme nt Fund

2 Receives the Releases the 3 minutes Jennifer reviewed AIP and reviewed AIP and Manzano 20% Development 20% Development Gabriel Angelo Fund Fund and records Gudoy in the logbook

X-X-X-X-END OF TRANSACTION-X-X-X

AVAILING OF CEMETERY/BURIAL PLOT AT THE CITY PUBLIC CEMETERY

ABOUT THE SERVICE:

As per existing laws and regulations, no person may be buried or interred permanently or temporarily, other than in properly designated cemeteries or burial ground, hence , it is a must to avail cemetery plot for departed loved ones/friends and relatives.

WHO MAY AVAIL OF THE SERVICE:

All the citizens of the City of Batac

WHAT ARE THE REQUIREMENTS

• Application Form • Photocopy of Certificate of Death duly signed by the Attending Physician or City Health Officer and already registered at the City Registrar’s Office. • FOR INDIGENTS - Letter Request duly approved by the City Mayor for availment of discounts • Photocopy of Official Receipt of the Cemetery Charges paid.

** For reservation of plot (limited to 2 plots only – only the photocopy of the Official Receipt of the Cemetery Charges paid is required.

SCHEDULE OF AVAILABILITY OF THE SERVICE

• Mondays to Fridays • 8:00 A.M. to 5:00 P.M.

FEES/CHARGES:

** Cemetery Charges are based on 2014 Local Revenue Code of the City of Batac with Ordinance No. 3SP 2014-05, Chapter V, Article D, Section 5D.01 – Section 5D.02.

HOW TO AVAIL THE SERVICE:

Steps Applicant/Clien Service Processing Person(s) in FEES Form t Provider Time Charge/Responsibl /Charges e

1 Request to avail Checks and 3 minutes Paul Anthony Layaoen cemetery/burial verifies documents Jennifer Manzano plot and at the then issues an Michelle Manuel same time present application form Gabriel Angelo Gudoy the photocopied Ronel Tute Certificate of Robert Joe Pagtama Death duly signed and already registered.

2 Properly fill-up the Checks the filled- 5 minutes Paul Anthony Layaoen Application Form up application Jennifer Manzano and submit it to form and forwards Michelle Manuel the Person in it to the City Gabriel Angelo Gudoy Charge Planning and Ronel Tute Development Robert Joe Pagtama Coordinator (CPDC) for approval

Approves the 2 minutes Noralyn Manahan application form and writes down ** note to prepare the Order of Payment

Prepares the 3 minutes Paul Anthony Layaoen Order of Payment Jennifer Manzano Michelle Manuel Gabriel Angelo Gudoy

3 Receives Order of Signs and Issues 2 minutes Noralyn Manahan Payment and Order of Payment Paul Anthony Layaoen proceeds to the Michelle Manuel City Treasurer’s Office (CTO) for payment of fees/charges.

4 Presents/Submits Receives, checks 30 minutes Paul Anthony Layaoen the Official Receipt the Ronel Tute to the person in Official Receipt then charge at the City designates/assigns a Planning and plot at the City Public Development Cemetery at Brgy. Coordinator Office Tabug

FOR CLIENTS AVAILING THE PLOT DISCOUNT (INDIGENTS ONLY)

1 Presents the duly Checks and 3 minutes Paul Anthony Layaoen approved Letter verifies documents Jennifer Manzano Request and the then issues an Michelle Manuel photocopied application form Gabriel Angelo Gudoy Certificate of Ronel Tute Death duly signed Robert Joe Pagtama and already registered.

Note: for the

next steps,

please follow

STEPS 2 TO 4

above

FOR CLIENTS

AVAILING PLOT

RESERVATION

1 Request to avail Interviews the 3 minutes Paul Anthony Layaoen cemetery/burial client then issues Jennifer Manzano plot reservation. application form Michelle Manuel Gabriel Angelo Gudoy Ronel Tute Note: for the Robert Joe Pagtama next steps, please follow STEPS 2 TO 4 above

X-X-X-X-END OF TRANSACTION-X-X-X

OFFICE OF THE SANGGUNIANG PANLUNGSOD City Vice Mayor: JEFFREY JUBAL C. NALUPTA 2nd Floor, Batac City Hall Office of the Vice Mayor: Telephone No.: (077) 792-32-37; (077) 670- 70-91 Telefax No.: (077) 670-09-15 Sangguniang Panlungsod Office: (077) 670-7129

VISION Upholding the Sangguniang Panlungsod’s premier distinction as an outstanding legislative body in the entire nation, producing key legislative output to optimize the potential of the city and its citizens, in harmony with the greater vision and promise for the City of Batac.

MISSION To craft critical, responsive and anticipative legislation in keeping with the ever dynamic and rapidly changing city and constituency.

PERFORMANCES PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

Person in Frontline Services Response Time Charge/Responsible Process motorcycle for hire 3 minutes Ronald P. Beltran, Michael M. Galacgac, Antonia Elizabeth G. Yaplag  Renewal of franchise Two (2) Regular Sessions Sangguniang Panlungsod Members

 Inspection 5 minutes per unit Ronald P. Beltran, Michael M. Galacgac, John Ryan G. Rosario, Jeffrey John G. Sarian, Jonel U. Mangabat

 Issue sticker and laminated MTOP 3 minutes Ronald P. Beltran, Michael M. Galacgac, Antonia Elizabeth G. Yaplag

89 Referrals of Barangay Ordinances, Gladys R. Lagura, Rizalina Resolutions, Annual and Supplemental Josefina P. Demdem, Mia Budgets As Well As Financial or Two (2) Regular Sessions Prima M. Mesina, Bonn Accomplishments Reports of Different Roger G. Rosales, Kathielyn Offices R. Ilayat

Gladys R. Lagura, Rizalina Josefina P. Demdem, Mia Issues certified copies of Sangguniang 10 minutes Prima M. Mesina, Bonn documents Roger G. Rosales, Kathielyn R. Ilayat

Gladys R. Lagura, Rizalina Josefina P. Demdem, Mia Accreditation or Re-Accreditation of Two (2) Regular Sessions Prima M. Mesina, Bonn NGOs Roger G. Rosales, Kathielyn R. Ilayat

Extend Library Services Cherill S. Malicad, Ramil F.  Walk in reader 1 minute per inquiry Rante Cherill S. Malicad, Ramil F.  Check out books to reader 3 minutes Rante Cherill S. Malicad, Ramil F.  Check in books to reader 3 minutes Rante Cherill S. Malicad, Ramil F.  Assist Internet Researches 3 minutes Rante

90 ISSUANCE AND RENEWAL OF MOTORIZED TRICYCLE OPERATOR'S PERMIT (MTOP)

ABOUT THE SERVICE: Motorized Tricycle Operator's Permit (MTOP) is the document issued by the Sangguniang Panlungsod granting franchise or license to a person allowing him to operate a tricycle-for-hire within the territorial jurisdiction of Batac (par.3 (vi), Section 458 of RA 7160).

WHO MAY AVAIL OF THE SERVICE:

Franchise Holder/Operator

WHAT ARE THE REQUIREMENTS:

• Photocopy of Barangay Clearance • Photocopy of the Community Tax Certificate • Photocopy of Official Receipt Issued by the Land Transportation Office • Photocopy of the Certificate of Registration of the Motorcycle • Attendance to Seminar/Orientation on Traffic Rules and Regulations (Schedule: Every Wednesdays, 8:00A.M at the Sangguniang Panlungsod Session Hall)

FEES/CHARGES:

• Renewal Fee – P10.00 • Inspection Fee – P10.00 • Annual Franchise Fee – P300.00 • Mayor’s Permit Fee – P100.00 • Laminated MTOP – P30.00 • Sticker Fee – P20.00

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 A.M. to 5:00 P.M.

91 F. HOW TO AVAIL OF THE SERVICE

FORMS/DOCUM PERSON IN APPLICANT/ SERVICE PROCESSI ENTS/ STEPS CHARGE/RESP FEES/ CLIENT PROVIDER NG TIME REQUIREMENT ONSILE S 1 Submits duly Receives 5 minutes Ronald P. N/A Community Tax accomplishe application form Beltran, Michael Certificate d and and sets the M. Galacgac, (CTC), Barangay notarized schedule for the Antonia Clearance, OR- application briefing and the Elizabeth G. CR (Official form with the inspection of the Yaplag Receipt- complete unit Certificate of requirement Registration) of Motor Vehicle

Includes 5 minutes Mia Prima M. N/A List of Applicants application in Mesina, the agenda for Kathielyn R. the next regular Ilayat session (until 12:00 noon every Friday) Refers 10 minutes Gladys R. N/A List of Applicants application to Lagura the committee on Transportation and Communication s(during 2 Attends BriefsR l clients on 1 hour Committee on N/A Certificate of briefing traffic rules and Transportation Attendance every regulations issued by the Wednesday, Committee on 8:00 a.m. to Transportation be held at and the SP Communications Session Hall 3 Bring the unit Inspects the unit 5 minutes Ronald P. N/A Checklist (tricycle) for to determine its per client Beltran, Michael inspection road worthiness M. Galacgac, John Ryan G. Rosario, Jeffrey John G. Sarian, Jonel U. Mangabat

Signs copies of 5 minutes Ronald P. N/A Checklist the inspection Beltran, Michael report M. Galacgac

Includes 10 minutes Committee on N/A List of Applicant Committee Transportation Report in the agenda for the next Regular Session

Approves 10 minutes Sangguniang N/A List of Applicant Franchise Panlungsod Ordinances on Members second and final reading

Finalizes the 1 hour Ronald P. N/A Franchise Form Franchise Beltran, Michael Ordinances M. Galacgac, Antonia Elizabeth G. Yaplag Signs copies of 10 minutes Gladys R. N/A Franchise Form the Franchise Lagura, VM Ordinances Jeffrey Jubal C. Nalupta, Mayor 4 Claims the Records in the 3 minutes AlbRonald t D Ch P. N/A Photocopied laminated logbook Beltran, Michael Official Receipt MTOP and Releases sticker M. Galacgac, from the LTO sticker and laminated Antonia MTOP Elizabeth G. Yaplag x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x

93 REFERRALS OF BARANGAY ORDINANCES, RESOLUTIONS, ANNUAL AND SUPPLEMENTAL BUDGETS AS WELL AS FINANCIAL OR ACCOMPLISHMENTS REPORTS OF DIFFERENT OFFICES

ABOUT THE SERVICE:

The barangay concerned can submit ordinances, resolutions, annual and supplemental budgets as well as financial or accomplishments reports to be referred to the concerned committees for review/approval and information.

WHO MAY AVAIL OF THE SERVICE:

Punong Barangay, Barangay Treasurer and Heads of Offices

WHAT ARE THE REQUIREMENTS:

Barangay Ordinances, Resolutions, Annual Budget and Supplemental Budgets and Supporting Documents

FEES/CHARGES:

None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 A.M. to 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

FORMS/DOCUM PERSON IN APPLICANT/ SERVICE PROCESSI ENTS/ STEPS CHARGE/RESP FEES/ CLIENT PROVIDER NG TIME REQUIREMENT ONSILE S Submits Receives and 5 minutes Mia Prima M. N/A Barangay barangay verifies the Mesina, Bonn Ordinances, ordinances, completeness of Roger G. Barangay resolutions, the documents Rosales, Resolutions, annual and submitted Kathielyn R. Annual Budget, 1 supplemental Ilayat Supplemental budgets and Budget supporting documents

94 Includes the 2 minutes Gladys R. N/A None barangay Lagura ordinances, resolutions, annual and supplemental budgets in the order of business for deliberation Review and Two (2) Sangguniang N/A None deliberation Regular Panlungsod Sessions Members

Gets a copy Issues the 3 minutes Rizalina N/A None of the resolution and Josefina P. approved records in the Demdem, Mia resolution logbook Prima M. Mesina, Bonn 2 Roger G. Rosales, Kathielyn R. Ilayat

x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x

95 REQUEST/SECURE CERTIFIED TRUE COPY OF ORDINANCES, RESOLUTIONS, BRIEFS OF MINUTES OF SESSIONS, COMMITTEE HEARINGS AND OTHER DOCUMENTS

ABOUT THE SERVICE: The public can request a certified true copy of City Council documents such as Ordinances, Resolutions, Briefs of Minutes of Sessions, Committee Hearings and other documents for their information or reference.

WHO MAY AVAIL OF THE SERVICE:

Any person or entity

WHAT ARE THE REQUIREMENTS:

Letter Request / Verbal Request Any Valid ID of the Requestee

FEES/CHARGES:

As per Odinance No. 3SP 2014-05, Chapter 4, Article 4A under Secretary Fees

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 A.M. to 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN FORMS/DOCUM APPLICANT/ SERVICE PROCESSI STEPS CHARGE/RESP FEES/ ENTS/ CLIENT PROVIDER NG TIME ONSILE REQUIREMENT 1 States/Prese Receives and 5 minutes Mia Prima M. N/A Request Duly nts request processes the Mesina, Approved by the (written or letter-request Kathielyn R. City Vice Mayor verbal) and forwards it Ilayat or SP Secretary, stating to the City Vice Photocopied ID among Mayor or SP others, the Secretary for purpose information/disp osition

Reads and 2 minutes Gladys R. N/A None reviews the Lagura request

96 2 Obtains a Endorses to 5 minutes Gladys R. N/A None receiving record section Lagura, Rizalina copy of the for retrieval of Josefina P. request documents Demdem, Mia Prima M. Mesina, Bonn Roger G. Rosales, Kathielyn R 3 Returns to Stamps/Certifies 5 minutes Rizalina N/A Official Receipt Record the requested Josefina P. Issued by the Section and document Demdem, Bonn Treasury Office presents the Roger G. Official Records the OR Rosales Receipt Number and issued by the releases the Treasury document Office

x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x

ACCREDITATION OR RE-ACCREDITATION OF NON-GOVERNMENTAL ORGANIZATIONS (NGOs)

ABOUT THE SERVICE:

Any non-government organization who wants to be accredited

WHO MAY AVAIL OF THE SERVICE:

Any non-government organization

WHAT ARE THE REQUIREMENTS:

1. Duly Accomplished Application Form 2. Board Resolution signifying intention for accreditation 3. Certificate of Registration (SEC,DOLE, etc.) 4. List of current officer and members 5. Annual Accomplishment Report 6. Financial Statement 7. Profile indicating the purposes and objectives of the organization 8. Copy of the minutes of the meeting of the organization 9. Copy of Constitution and By-laws

97 FEES/CHARGES:

NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 A.M. to 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

FORMS/DOCUM PERSON IN APPLICANT/ SERVICE PROCESSI ENTS/ STEPS CHARGE/RESP FEES/ CLIENT PROVIDER NG TIME REQUIREMENT ONSILE S 1 Secures Assists and 3 minutes Rizalina N/A Application Form Application explains the Josefina P. Form requirements Demdem, Mia Prima M. Mesina, Bonn Roger G. Rosales Kathielyn R. Ilayat

2 Submits duly Receives and 3 minutes Josefina P. N/A None accomplishe verifies the Demdem, Mia d application completeness of Prima M. form and submitted Mesina, other documents Kathielyn R. requirements Ilayat,

Records the 3 minutes Kathielyn R. N/A None documents Ilayat received

Includes the 2 minutes Gladys R. N/A None application in Lagura the agenda for deliberation

98 Photocopies 3 minutes Rizalina N/A None and furnishes a Josefina P. copy of the Demdem, Mia application to Prima M. the Committee Mesina, Bonn on NGOs for Roger G. information/disp Rosales osition Kathielyn R. Ilayat

Review and Two (2) Sangguniang N/A None deliberation Regular Panlungsod Sessions Members

3 Returns to Records in the 3 minutes Mia Prima M. N/A None Vice Mayor logbook and Mesina, Bonn or issues Roger G. Sangguniang certificate of Rosales Panlungsod accreditation Kathielyn R. Office after Ilayat two weeks or upon receipt of notice and receives the Resolution and C tifi t f x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x

USING AND BORROWING OF BOOKS AND AVAILING OF COMPUTER/INTERNET SERVICES IN THE LIBRARY

ABOUT THE SERVICE:

Anybody, especially the students can avail of the use of books, and computer/internet in the city library

WHO MAY AVAIL OF THE SERVICE:

Any person or entity

WHAT ARE THE REQUIREMENTS:

Any Valid ID

99 FEES/CHARGES:

NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 A.M. to 5:00 P.M. HOW TO AVAIL OF THE SERVICE

FORMS/DOCUM PERSON IN APPLICANT/ SERVICE PROCESSI ENTS/ STEPS CHARGE/RESP FEES/ CLIENT PROVIDER NG TIME REQUIREMENT ONSILE S Registers in Validates the 1 minute Cherill S. N/A Any Valid ID the logbook accuracy of the per client Malicad, Ramil and present ID F. Rante valid ID to 1 access and use of library resources/m aterials Asks for Allows and 3 minutes Cherill S. N/A None computer or assists the Malicad, Ramil 2 internet use clients in using F. Rante the computer or internet Presents Checks the 3 minutes Cherill S. N/A Surrender Any books/other books and fill up Malicad, Ramil Valid reading the borrower's F. Rante materials to card 3 be borrowed/ret urned/renew ed/photocopi ed

Receives the Hands in the 3 minutes Cherill S. N/A None books books and Malicad, Ramil 4 borrowed update the F. Rante borrower's card

x-x-x-x-x- END OF TRANSACTION - x-x-x-x-x

100 OFFICE OF THE CITY SOCIAL WELFARE AND DEVELOPMENT OFFICER Head of Office: LILIBETH D. MALIGSAY 2nd Floor, City Hall Building, City of Batac

VISION City of Batac, a society where the poor, vulnerable and underprivileged individuals, families and groups are cared, protected and empowered for an improved quality of life through an institutionalized and expanded social protection and development programs/services.

MISSION To provide institutionalized and expanded social protection and development programs/services and uphold the rights of the poor, vulnerable and underprivileged individuals, families and groups anchored to the vicion of the City of Batac and lodged to the DSWD policies and standards.

PERFORMANCE PLEDGES

We, the City Social Welfare & Development Office, are committed to render the highest quality service and pledge to do the following:

RESPONSE TIME PER PERSON/S FRONTLINE SERVICES TRANSACTION RESPONSIBLE Aid to Individual In Crisis Program 1 day & 28 min. LADY CHRISTY C. RANGA YZEL JOY E. MONTANTE LILIBETH D, MALIGSAY Issue of Certificate of Indigency 17 minutes YZEL JOY E. MONTANTE LILIBETH D. MALIGSAY Provide Emergency Shelter Assistance 1 day & 33 min. YZEL JOY E. MONTANTE LILIBETH D. MALIGSAY Issue Social Case Study Report 5 days YZEL JOY E. MONTANTE LILIBETH D. MALIGSAY Issue Senior Citizen’s Identification Crad 5 days & 2 mins. LADY CHIRSTY C. RANGA

Pre-Marriage Counseling 4 hours & 2 min. MARITES C. PASCUA YZEL JOY E. MONTANTE Issue Solo Parent’s Identification Card Within 30 days CSWDO STAFF Issuance of Persons with Disability 5 days & 2 mins. LADY CHRISTY C. RANGA Identification Card DHONNA MAE P. BAL Issue Purchase Slip/Booklet to Senior 4 minutes LADY CHRISTY C. RANGA Citizens CSWDO – CHILD Early Childhood Care & Development 4 hours DEVELOPMENT TEACHERS/WORKERS STAC-STIMULATION THERAPEUTIC 4 HOURS & 2 min. DHONNA MAE P. BAL ACTIVITIES

101 AID TO INDIVIDUAL IN CRISIS SITUATION (AICS)

ABOUT THE SERVICE: Individuals and Families who are experiencing economic decline and difficult situation may ask for an assistance from the City Government through the City Social Welfare & Development Office.

Aid to Individual In Crisis Situation is the provision of medical, burial , transportation and subsistence assistance to persons/families in crisis situations, especifically those belonging informal sector and other poor, marginalized, vulnerable and disadvantaged individuals. Assistance may be in the form of stress debriefing, counseling and financial assistance.

WHO MAY AVAIL OF THE SERVICE: Indigent & Distressed Individuals/ Families who are in crisis situation

C. WHAT ARE THE REQUIREMENTS:

Burial Assistance Medical Assistance (Medicines) * Death Certificate * Medical Certificate/Abstract * Funeral Contract * Medication/Prescription by a Physician * Personal letter to Mayor * Personal letter to Mayor * Any Valid Identification Card * Any Valid Identification Card

Medical Assistance (Lab Tests/Medical Medical Assistance (Hospital Bill) Exams) * ClinicalAbstract /Medical Certificate * Laboratory/Examinations Request from Physician * Hospital Bill/Statement of Account * Personal letter to Mayor * Personal letter to Mayor * Any Valid Identification Card * Any Valid Identification Card

Transportation Assistance * Police Blotter (victims of pickpockets or illegal * Any Valid Identification Card

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

102 HOW TO AVAIL OF THE SERVICE: FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Register in the Receives/reviews 1 min. CSWDO Staff None Logbook , Office Logbook required Personal 1 & Submit documents Letter to documents/requi Mayor with rements Approval Provide Conducts interview 10 min. CSWDO Staff None Form 2 information to applicant 200/Intake Sheet Assesses/ within 1 day Yzel Joy E. None Evaluates the Montante / 3 eligibility of client Lilibeth D. Maligsay

Prepares voucher 15 mins. Lady Christy L. None & submits Ranga 4 document for review

Informs client for 2 mins. Lady Christy L. None the availability of Ranga/Yzel 5 request Joy E. Montante

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ISSUANCE OF SOCIAL CASE STUDY REPORT

ABOUT THE SERVICE: Indigents/Distressed individual/family can request the issuance of a Social Cases Study Report from the City Government through the City Social Welfare & Development Office .

A Social Case Study Report contains basic information on the client , the client's family, the problem the impression and initial assessment of the case and the recommended interventions., It is a requirement in availing social services from Gos nd NGOs and other social service providers.

WHO MAY AVAIL OF THE SERVICE: Any bonafide resident of the City of Batac who belongs to marginalized group of families

103 WHAT ARE THE REQUIREMENTS: * Any valid Identification Card * Other Documents

MEDICATION * Medical Certification/Medical Abstract * Prescription by a Physician

HOSPITALIZATION * Medical Certification/Medical Abstract * Final Bill/ Statement of Account for PHIC-Masa Cardholder * Tentative Bill for Non-Masa PHIC Cardholder

SCHOLARSHIP * Certificate of Enrolment * BIR Income Tax Return of the Parents/Guardians

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Register in the Receives/Reviews 1 min. CSWDO Staff None Office Log Book requirements 1 Logbook and Submit Requirements 2 Provide Interviews Client 15 mins. Yzel Joy E. None information Montante & Lilibeth D. Maligsay 3 Assessment/Validati 4 hours Yzel Joy E. None on Montante & Lilibeth D. Maligsay 4 Prepares/encodes 30 min. Yzel Joy E. None Social Case Study Montante & Report Lilibeth D. Maligsay 5 Receive Issues/Releases 15 seconds CSWDO Staff None SCSR x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

104 ISSUANCE OF CERTIFICATE OF INDIGENCY

ABOUT THE SERVICE: Indigents (Individuals/Families) who are bonafide residents of the City of Batac may request for the issuance of a Certificate of Indigency from the City Government through the City Social Welfare & Development Office who may wish to avail services from government organizations and non-government organizations.

WHO MAY AVAIL OF THE SERVICE:

Indigent individuals

WHAT ARE THE REQUIREMENTS:

* Certificate of Indigency and * CTC/ Valid ID * Other Documents

ELECTRICAL PERMIT * Application Form * Picture of the House

SCHOLARSHIP * rtificate of Enrolment *R Income Tax Return

PAO * Subpoena

FEES/ CHARGES:

None

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00AM to 5:00PM

105 HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Register in the Receives/reviews 1 min. CSWDO Staff None Logbook Office Log Book requirements/docu and submit ments 1 documents/requi rements

Provide Interviews client 5 mins. CSWDO Staff None 2 information needed Assesses/ 10 mins. Y. Montante None evaluates of the L. Maligsay client's eligibility 4 and prepares Certificate of Indigency

Receive Approves/ 1 min. Y. Montante None 5 Certificate of releases L. Maligsay Indigency certification

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ENROLMENT OF CHILDREN WITH DISABILITIES IN THE STIMULATION AND THERAPEUTIC ACTIVITY CENTER (STAC)

ABOUT THE SERVICE: Identified children with disabilities are admitted to avail free comprehensive Physical Rehabilitation, Special Education and Stimulation activities

WHO MAY AVAIL OF THE SERVICE: Children with disabilities ages 0-14

WHAT ARE THE REQUIREMENTS: * Physician's Referral * Medical Certificate * Referral from teacher (for SPED and Fine Motor Development Session)

106 FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S / ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Submit Reviews 1 min. Dhonna Mae None Physician's requirements P. Bal 1 Referral and (Physical Medical Therapist) Certificate

Fill up the intake Provide the intake 3 min. 2 form form

Conducts 5 min. Interview to parents/guardians of client

Refer the client 1 min according to needed services :

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

PRE-MARRIAGE COUNSELING (PMC)

ABOUT THE SERVICE: To provide prospective couples realistic overview on marriage and relationship, building the family, maternal and neonatal child health and nutrition, family planning and responsible parenthood.

WHO MAY AVAIL OF THE SERVICE: Would-be couple

107 WHAT ARE THE REQUIREMENTS: * Official Receipt (PMC) * Duly Accomplished Marriage Inventory Form

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Every Thursdays 8:00 AM to 12:00 NN

F. HOW TO AVAIL OF THE SERVICE: FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Register in the Registers 1 min CSWDO Staff Office Logbook Prospective & Submit Couple , Receives Requirements & Reviews Requirements

2 Attend Pre- Conducts Pre- 4 hrs. Marites C. Marriage Marriage Pascua & Yzel Counseling Counseling Joy E. Service Seminar Montante

3 Receives PMC Issues Pre- 1 min Marites C. Certificates Marriage Pascua/ Yzel Counseling Joy E. Certificate Montante

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

108 ISSUANCE OF THE SENIOR CITIZEN'S IDENTIFICATION CARDS

ABOUT THE SERVICE:

Senior Citizen or Elderly Person of the City of Batac and is at least sixty (60) years of age may apply for the issuance of Senior Citizen's ID Card from the City Government of Batac through the Office of the Senior Citizen's Affairs unde the City Social WElfare & Development Office

WHO MAY AVAIL OF THE SERVICE: Senior Citizen

WHAT ARE THE REQUIREMENTS: * Filled-up application form * Birth Certificate * 2 pcs 1x1 colored/black and white pictures (latest) * Marriage Certificate/ Contract for married women

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Register in the Receives/reviews 1 min. CSWDO Staff None Logbook/ Office Log Book requirements Application and present Form complete documents/requi rements

Prepares & 5 days L. Ranga None submits to signatories 2 Receives OSCA Issues OSCA ID 1 min. CSWDO Staff None ID x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

109 ISSUANCE OF PURCHASE SLIP/ BOOKLET TO SENIOR CITIZEN AND PERSON/S WITH DISABILITY (PWDs)

ABOUT THE SERVICE: Purchase Slip/Booklet shall be presented to the drug store, grocery store or department store for discount

WHO MAY AVAIL OF THE SERVICE: Senior Citizen and Persons with Disability

WHAT ARE THE REQUIREMENTS: * OSCA ID/ PWD ID

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Register in the Receives/reviews 1 min CSWDO Staff None OSCA ID/ Office Logbook requirements PWD ID 1 and submit documents/requi rements Processes 2 mins. CSWDO Staff Purchase Slip/ Booklet Receives the Issues Purchase 1 min. CSWDO Staff 2 purchase Slip/ Booklet slip/booklet

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

110 PROVISION OF PHYSICAL THERAPY TREATMENT SESSIONS TO CHILDREN WITH DISABILITIES

ABOUT THE SERVICE:

Physical Therapy sessions is geared toward achieving the children with disability the highest level of function by conducting Therapeutic exercises and Physical Therapy activities.

WHO MAY AVAIL OF THE SERVICE: Children with disabilities ages 0-14

WHAT ARE THE REQUIREMENTS: None

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S / ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS Attends Physical Assesses of 3 mins. Dhonna Mae Therapy client's condition P. Bal 1 Treatment before the None None Sessions treatment session

Receives Provides Physical 1 hr Dhonna Mae 2 Treatment Therapy P. Bal Treatment

Receives Provides 30 mins Dhonna Mae 3 Supplementary Supplementary P. Bal Feeding Feeding x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

111 PROVISION OF FINE MOTOR DEVELOPMENT SESSIONS TO CHILDREN WITH DISABILITIES

ABOUT THE SERVICE: Modified activities which aim to attain highest level of function and independence are conducted to children with disabilities

WHO MAY AVAIL OF THE SERVICE: Children with disabilities ages 0-14 with cognitive, behavioral and fine motor problems

WHAT ARE THE REQUIREMENTS: None

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S / ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Attends Fine Assesses of 3 mins. Dhonna Mae None None Motor client's condition P. Bal Development before the session treatment session

2 Receives Provides Fine 1 hr Dhonna Mae Treatment Motor P. Bal Development Session 3 Receives Provides 30 mins Dhonna Mae Supplementary Supplementary P. Bal Feeding Feeding

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

112 PROVISION OF SPECIAL EDUCATION SESSIONS TO CHILDREN WITH DISABILITIES

ABOUT THE SERVICE:

Conduct of Special Education session in order to prepare the children with disabilities to be mainstreamed and integrated in regular schools.

WHO MAY AVAIL OF THE SERVICE: Children with disabilities ages 0-14 with intellectual problems

WHAT ARE THE REQUIREMENTS: None

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S / ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Attends Special Assesses of 3 mins. Dhonna Mae None None Education client's condition P. Bal session before the treatment session

2 Receives Provides Special 1 hr Dhonna Mae Treatment Education Session P. Bal

3 Receives Provides 30 mins Dhonna Mae Supplementary Supplementary P. Bal Feeding Feeding

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

113 PROVISION OF EMERGENCY SHELTER ASSISTANCE

ABOUT THE SERVICE:

Individuals and families who are victims of natural and man-made calamities may ask for financial assistance from the City Givernment through the City Social Welfare & Development Office.

WHO MAY AVAIL OF THE SERVICE: Indigent/Distressed families who are victims of calamity

WHAT ARE THE REQUIREMENTS:

Fire Victims Typhoon Victims * Certification from the Bureau of Fire Protection * Barangay Blotter * Police or Barangay Blotter * Picture of the Damaged House * Picture of the Damaged House * Certification from any 3 of the members * Certification from any 3 of the of the City Disater Coordinating Council

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Register in the Receives/reviews 1 min. CSWDO Staff None Logbook Office Logbook required & Submit documents documents/requi rements 2 Provide Conducts interview 15 mins. CSWDO Staff None Form information to applicant 200/Intake Sheet

3 Assesses/ within 1 day Yzel Joy E. None Evaluates the Montante / eligibility of client Lilibeth D. Maligsay

114 4 Prepares voucher 15 mins. Lady Christy L. None & submits Ranga document for review

5 Informs client for 2 mins. Lady Christy L. None the availability of Ranga/Yzel request Joy E. Montante

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ISSUANCE OF THE SOLO PARENT'S IDENTIFICATION CARDS

ABOUT THE SERVICE: A Solo Parent who is a bonafide resident of the City of Batac may apply for the issuance of Solo Parent's ID Card from the City Government through the City Social Welfare & Development Office.

A Solo Parent is any individual who falls under any of the FF. categories:

1) A woman who has given birth to a child as a result of rape and other crimes against chastity;

2) If Parent left alone with the responsibility of parenthood due to the ff: - death of spouse - detention of spouse for a criminal conviction for atleast one (1) year - physical and/or mental incapacity of spouse as certified by a public medical practitioner;

-legal separation or de facto separation from spouse for at least one (1) year, as long as he/she is entrusted with the custody of the children

- the declaration of nullity or annulment of marriage as decreed by a court or by a church as long as he/she is entrusted with the custody of the children

- abandonement of spouse for at least one (1) year

3)Unmarried mother/father who has preferred to keep and rear her/his child/children instead of having others care for them or give them up to a welfare institution;

4) Any other person who solely provides parental care and support to a child or children;

5) Any family member who assumes the responsibility of head of family as a result of the death, abandonement, disappearance or prolonged absence of the parents or solo parent.

The validity of the ID is one year and is renewable.

115 WHO MAY AVAIL OF THE SERVICE: Solo Parent with minor children

WHAT ARE THE REQUIREMENTS: * Filled-up application form * Barangay certificate residency in the area * 2 pcs latest 1x1 colored/black and white pictures (latest) Documents/Evidence that the applicant is a solo parent (e.g. death certificate of spouse, * declaration of nullity of marrage medical certificate-if incapacitated) Income Tax Return (ITR) or certification from the barangay/city treasurer

FEES/ CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00AM to 5:00PM

HOW TO AVAIL OF THE SERVICE:

2 assessment/Evalu within 30 Yzel Joy E. ation of the Solo days( as per Montante & Parent Situation R.A 8972) Lilibeth D. Maligsay Prepares & Submit 15 min. L. Ranga None for Signatories

3 Receives Solo Issues Solo Parent 1 min. CSWDO Staff None Parent ID ID

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

116 ENROLLMENT OF CHILDREN IN CHILD DEVELOPMENT CENTER

ABOUT THE SERVICE: Children ages 0-4.11 years old may avail Child Development Service Program in Child Development Centers of the City Government of Batac through the CSWDO-Child Development Center . The CDSP is the provision of integrated delivery of services on health, nutrition, early education and social development .

WHO MAY AVAIL OF THE SERVICE: Children ages 3-4.11 years old

WHAT ARE THE REQUIREMENTS: Birth Certificate of the Child issued by the Philippine Statistic Office Yellow Card/Baby Book

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am -12:00p.m and 1:00 p.m -5:00 p.m

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Submit Reviews 1 min. None CSWDO Requirements Requirements (Child Development Teacher/Work er) 2 Presence of Administer ECCD- 15 min. CSWDO ECCD Child Early Childhood (Child Checklist Care and Development Development Teacher/Work Checklist for the er) Initial assessment/evalu ation

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

117 CENTER -BASED EARLY CHILDHOOD CARE AND DEVELOPMENT

ABOUT THE SERVICE: Center-Based Early Childhood Care and Development is the provision of quality early learning experiences to children enrolled in Child Development Centers.

WHO MAY AVAIL OF THE SERVICE: Children ages 3-4.11 enrolled in Child Development Center

WHAT ARE THE REQUIREMENTS: None

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE Mondays to Fridays 8:00 a.m-12:00 p.m - 1:00 p.m-5:00 p.m

HOW TO AVAIL OF THE SERVICE:

FORMS/ PERSON IN DOCUMENT APPLICANT/CLI SERVICE PROCESSI CHARGE/ FEES/ STEPS S/ ENT PROVIDER NG TIME RESPONSIBL CHARGES REQUIREM E ENTS 1 Attends Child Conduct ECCD 4 hours None Development sessions CSWDO-Child Sessions Development Teacher/Work er

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

118

CITY HEALTH OFFICE Head of Office: DRA. ALICIA A. AGBAYANI Brgy. # 04 Nalupta, Batac City

Tel No.: (077) 792 – 39 – 15 / (077) 792 – 31 - 72

VISION:

The CITY HEALTH OFFICE of BATAC shall be a model health provider which is committed:

 To offer a coordinated and expanded system of primary care covering medical, oral health, nutrition, preventive care, mental health, environmental health and laboratory services;  To ensure a healthy and empowered populace of the City of Batac.

MISSION

The CITY HEALTH OFFICE of BATAC shall continue to be the mainstream of healthy lifestyle in homes, families, local government and the environment through a well coordinated system operating under good governance in order to attain sustainable and affordable quality health care to ensure a better quality of life for Batacqueños in harmony with God, man and nature.

PERFORMANCE PLEDGES

THE CITY HEALTH OFFICE COMMITS TO PROVIDE THE HIGHEST QUALITY SERVICE AND PLEDGES TO ACHIEVE THE FOLLOWING:

RESPONSE TIME FRONTLINE SERVICES PER PERSONS RESPONSIBLE TRANSACTION

Provision of medical consultation & 18 minutes ALICIA A. AGBAYANI, M.D. treatment DIMPNA D. SARE, M.D. NURSES ON DUTY MIDWIVES Process application for sanitary 1 hour CHARLES M. FRANCO permit and health certificates for ERDELIZA F. GANIRON business Issue medical certificates for driver’s 19 minutes ALICIA A. AGBAYANI license & employment and other ERDELIZA F. GANIRON certifications CHARLES M. FRANCO CATHERINE B. PUNGTILAN 119

Review and act on sanitation-related 1 hour & 35 ALICIA A. AGBAYANI complaints minutes ERDELIZA F. GANIRON CHARLES M. FRANCO Investigate on sanitation-related 1 hour complaints

Attend to dental cases 50 minutes ESTRELLA G. SIRUET

Attend to animal bite patients 30 minutes ALICIA A. AGBAYANI MARILYN C. AGA JOANA GRACE T. BLAS

Immunize all children 0-11 months 20 minutes LETICIA G. TANAGON and pregnant women ANNE BERNADETTE C. SAMSAM JOHN CHRISTOPHER A. LOPEZ JESSIE C. BARAO ROSALINDA A. CALAUTIT GINA M. PABLO MICHELLE D. PASAMONTE MELGENE G. ALIBUYOG BERNADETTE Q. BAYANGOS YOLANDA C. CORPUZ IRENE P. BATARA JENNICA F. LAGMAY FRESLYN D. ISLA

Accept and performs Medical Depends on the JOY E. RACACHO laboratory examinations examination to be NOREEN D. GONZALES performed Blood Chemistry-1 hour

Routine Examinations-15 minutes to 30 minutes; Sputum Examination and Skin Slit Smear-1 day

120

PROVISION OF MEDICAL CONSULTATION AND TREATMENT

ABOUT THE SERVICE:

The purpose of this service is to diagnose and treat illnesses and give appropriate management.

WHO MAY AVAIL OF THE SERVICE:

Person/individual who needs medical assistance and attention

WHAT ARE THE REQUIREMENTS: None

FEES/CHARGES: NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE : Mondays to Fridays 8:00 AM – 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/C SERVICE PROCESSING PERSON FEES/ FORM PS LIENT PROVIDER TIME IN CHARGE/ CHAR S RESPONSIBLE GES 1 Get number for Interview and take 2 minutes MIDWIVES admission at the family folder CHO lobby. Take and record vital 2 minutes signs

Issue a number for 1 minute consultation. 2 Go directly to the Receive family folder. 3 minutes NURSE ON DUTY City Health Officer’s Office and submit family folder. 3 Wait for your Calls patient’s number, 5 minutes DR. ALICIA A. number to be performs consultation AGBAYANI called and examination DR. DIMPNA D. SARE

4 Proceed to Receives the family 5 minutes NURSE ON DUTY pharmacy to folder, gives medicines receive as ordered, health medicines and educate, records and leave the family discharges the patient folder for recording x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

121

ISSUANCE OF SANITARY PERMIT AND HEALTH CERTIFICATE FOR BUSINESS

ABOUT THE SERVICE:

All business owners and their workers must secure Sanitary Permit and Health Certificate

WHO MAY AVAIL OF THE SERVICE:

Business owners and their staff

WHAT ARE THE REQUIREMENTS:

• Duly accomplished business application form • Laboratory tests of the owner and employee/s • Official Receipt issued by the Revenue Collector at the City Health Office • Inspection of the business establishment (for new business)

FEES/CHARGES: Based on Article D Section 4D.01 and Article C Section 5C,01 of the City Revenue Code of 2014

LICENSING PACKAGES:

CBC;URINALYSIS PHP. 260.00

WIDAL’S;FECALYSIS PHP. 270.00 HBsAg;FECALYSIS PHP. 270.00 HBsAg; URINALYSIS PHP. 280.00

Health Certificate (ID) Php 70.00 Sanitary Permit Fee Php 120.00

Sanitary Inspection Fee:

CATEGORY A PHP 300.00

(Hotels/Lodging House, Dorm/REL, Drugstores, Restaurants & Catering, Bakeshop, Bar, Dairy Products, Hospitals & Clinics, Manufacturers, Meat Stand, Piggery & Poultry, Agri Supplies, Bank/Financial Institutions, Contractors, Gasoline Station, Groceries, Hardware & Construction Materials/Supplies, Money Changer/Remittance/Pawnshop/Recreation, Telecommunication & Tobacco Trading Centers

122

CATEGORY B PHP 250.00

Apartment/Boarding House, Barber/Beauty Shop, Carinderia, Refreshments/Food Stand, Billiards, Computer/Internet Shops/Cafes, General Merchandise/Fitness Center, School Supplies, Fish Vendors

CATEGORY C PHP 150.00

Bagoong, Coconut, Fruits& Vegetables, Rice, Corn, Ricemill, Salt, Sugar & Native Delicacies, Sari Sari Store, Fish Ball/Coconut Vendors

CATEGORY D PHP 150.00

Businesses not enumerated above

SCHEDULE OF AVAILABILITY OF THE SERVICE:

Mondays to Fridays 8:00 AM - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSIN PERSON FEES/CH FORM LIENT PROVIDER G TIME INCHARGE/RE ARGES S SPONSIBLE

1 Presents duly Interviews client 7 minutes CHARLES M. Unified Business accomplished as to type of FRANCO Applicati business establishment ERDELIZA F. on Form application and number of GANIRON form employees

Issues 2 mins laboratory request

2 Pay laboratory Collects fees 3 minutes MA. PAZ B. fees and issues QUIAOIT Official Receipt

3 Proceed to Verifies request 5 minutes JOY E. Medical forms and RACACHO Laboratory for Official Receipt NOREEN D. examination 15 minutes GONZALES Performs laboratory procedures

123

4 Present Records and 3 minutes JOY E. Official Receipt issues results RACACHO and claim NOREEN D. laboratory GONZALES results 5 Submit Receives and 5 minutes CHARLES M. laboratory interprets results FRANCO results ERDELIZA F. GANIRON Record, 5 minutes prepares, signs and releases CHARLES M. Health FRANCO Certificates and ERDELIZA F. Sanitary Permit GANIRON

6 Pay necessary Issues official 3 minutes MA. PAZ B. fee/s receipt/s QUIAOIT (Sanitary Permit, Inspection Fee & Health Card) 7 Submit Reviews and 9 minutes DR. ALICIA A. complete signs the AGBAYANI documents to documents the City Health Officer for final approval.

8 Receives the Releases the 1 min DR. ALICIA A. duly signed approved/ AGBAYANI documents. signed documents x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

124

SECURING MEDICAL CERTIFICATE

ABOUT THE SERVICE:

Medical certificate is issued as requirement or supporting document of applicants for driver’s license, employment and others.

WHO MAY AVAIL OF THE SERVICE:

Any individual may secure Medical Certificate at the City Health Office.

WHAT ARE THE REQUIREMENTS:

A. For Employment: 1. Complete medical history, laboratory examination and physical examination by the City Health Officer 2. Official receipt issued by the Revenue Collector at the City Health Office

B. For Driver’s license: 1. Complete medical history, physical examination, visual acuity and color blindness tests 2. Official Receipt issued by the Revenue Collector

FEES/CHARGES: Php 100.00

SCHEDULE OF AVAILABILITY OF THE SERVICE : Mondays to Fridays ; 8:00 AM -5:00 PM

HOW TO AVAIL OF THE SERVICE:

STEPS FEES/CHA FORM APPLICANT/C SERVICE PROCESS PERSON IN RGES S LIENT PROVIDER ING TIME CHARGE/RESP ONSIBLE

1 Present the Checks and 3 minutes CHARLES M. forms and verifies the forms FRANCO requirements and requirements ERDELIZA F. GANIRON 3 minutes CATHERINE B. Prepares PUNGTILAN document CHARLES M. FRANCO ERDELIZA F. GANIRON CATHERINE B. PUNGTILAN

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2 Pay fees and Issues Official 3 minutes MA. PAZ B. receives Receipt QUIAOIT documents 3 Presents Reviews and 8 minutes DR. ALICIA A. documents for signs all forms AGBAYANI approval 4 Receives the Releases the 2 minute DR. ALICIA A. signed medical signed medical AGBAYANI certificate certificate x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

REQUEST FOR SOLUTION/S FOR SANITATION-RELATED COMPLAINTS

ABOUT THE SERVICE:

Any individual may request for solutions on sanitation-related complaint at the City Health Office, provided that said complaint was already filed and heard at the Barangay Level but not resolved with finality at said level.

WHO MAY AVAIL OF THE SERVICE: The public

WHAT ARE THE REQUIREMENT: • Complaint letter duly signed by the complainant or any concerned citizen.

FEES/CHARGES: NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM - 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSIN PERSON IN FEES/C FOR LIENT PROVIDER G TIME CHARGE/RES HARGE MS PONSIBLE S

1 Files complaint Receives the 5-10 minutes CHARLES M. letter letter of complaint FRANCO and gets ERDELIZA F. information GANIRON 2 Gives Conducts field 30 minutes to CHARLES M. information to investigation to 1 hour FRANCO Sanitary verify complaint ERDELIZA F. Inspectors GANIRON during their field investigation 126

Issues Sanitary 30 minutes CHARLES M. Order to Violator FRANCO ERDELIZA F. GANIRON DR. ALICIA A. AGBAYANI 3 Attends to Discusses results 30 minutes to CHARLES M. scheduled of investigation 1 hour FRANCO discussion with with the violator ERDELIZA F. the violator as and complainant GANIRON regards the DR. ALICIA A. investigation AGBAYANI result

Conducts re- 30 minutes to CHARLES M. inspection to 1 hour FRANCO verify compliance ERDELIZA F. with the Sanitary GANIRON Order DR. ALICIA A. AGBAYANI

Serves 2nd 30 minutes CHARLES M. Sanitary Order if FRANCO case is ERDELIZA F. Unresolved GANIRON

Recommends 30 minutes CHARLES M. closure order (for FRANCO business ERDELIZA F. establishment) to GANIRON the mayor

Forwards case to CHARLES M. the Sangguniang FRANCO Panlungsod (for ERDELIZA F. environmental GANIRON sanitation cases) DR. ALICIA A. AGBAYANI x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

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REQUEST FOR DENTAL SERVICES

ABOUT THE SERVICE:

Any individual may request for dental services at the City Health Office.

WHO MAY AVAIL OF THE SERVICE:

Patients for dental treatment/clearance including pregnant women

WHAT ARE THE REQUIREMENT: None

FEES/CHARGES: Php 100.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays; 8:00 AM – 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STEPS PROCESSING PERSON IN FEES/C FORMS APPLICANT/ SERVICE TIME CHARGE/RESP HARGE CLIENT PROVIDER ONSIBLE S

1 Register Records 5 – 10 minutes DR. ESTRELLA patient’s data G. SIRUET

Takes blood pressure

2 Present self Performs dental 30 minutes DR. ESTRELLA for dental examination and G. SIRUET evaluation service needed

3 Receives Gives post- 5-10 minutes DR. ESTRELLA post-dental dental service G. SIRUET service instructions and instruction oral health and oral education health education

x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

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REQUEST FOR ANTI-RABIES VACCINE

ABOUT THE SERVICE:

All animal bite victims may consult the City Health Office for evaluation and management. The City Health Office is designated as the Animal Bite Treatment Center of the Batac District comprising the LGUs of the City of Batac, Paoay, Currimao, Badoc and Pinili

WHO MAY AVAIL OF THE SERVICE: All animal bite victims

WHAT ARE THE REQUIREMENT: Updated Member’s Data Record (MDR) for Philhealth members

FEES/CHARGES: NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays; 8:00 AM – 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSI PERSON IN FEES/C FORMS LIENT PROVIDER NG TIME CHARGE/RESP HARGE ONSIBLE S

1 Approaches Interviews patient 5-10 minutes MIDWIFE Health for pertinent INCHARGE OF personnel medical history THE BARANGAY concerned for VOLUNTEERS admission and recording

2 Brings records to Interviews and 5-10 minutes DR. ALICIA A. the doctor examines the AGBAYANI patient

Orders anti-rabies vaccination

3 Presents self for Explains the 5 minutes JOANNA GRACE anti-rabies procedure and T. BLAS injection injects the patient MARILYN C. AGA with anti-rabies vaccine 5 minutes JOANNA GRACE Advises patient of T. BLAS the succeeding MARILYN C. AGA schedules of vaccination

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x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

REQUEST FOR IMMUNIZATION SERVICES

ABOUT THE SERVICES:

All children 0-11 months old must receive the complete doses of vaccination against the 7 immunizable diseases as mandated by the Department of Health, being implemented by the City Health Office.

All pregnant women must also receive Tetanus Toxoid to prevent the occurrence of Tetanus Neonatorum in newborns.

WHO MAY AVAIL OF THE SERVICE: All children 0-11 months and all pregnant women.

WHAT ARE THE REQUIREMENT: None

FEES/CHARGES: NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE : • For Infants Every Wednesday 8:00 AM – 12:00 NN

• For Pregnant Women Every Thursday 8:00 AM –12:00 NN

HOW TO AVAIL THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSIN PERSON IN FEES/ FORM LIENT PROVIDER G TIME CHARGE/RESP CHAR S ONSIBLE GES

1 Present child for Greets and asks for 5 minutes MIDWIFE IN- immunization the immunization CHARGE OF THE record BARANGAY

Weighs child and MIDWIFE IN- checks record for 3-5 minutes CHARGE vaccine needed (see annex A)

2 Proceed to Conducts 1-5 minutes MIDWIFE IN- Immunization immunization CHARGE room activity (see annex A)

3 Take note of the Informs 3-5 minutes MIDWIFE IN- next mother/guardian of CHARGE immunization the next (see annex A) schedule immunization schedule 130

x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

** If the midwife in-charge of the barangay is not available, client/s may avail the service from any of the midwife available.

Annex A

Name of Midwife Catchment Areas

Jessie C. Barao #1 N ricarte #1 S Valdez # 2 Ablan # 3 Cangrunaan # 4 Nalupta #5 Cal-laguip # 6 San Julian

Rosalinda A. Calautit # 7 Caunayan # 8 Acosta #9 Aglipay # 10S barani # 10 N Lacub # 11 Ben-agan

Gina M. Pablo # 12 Pal-palicong # 24 Sumader #26 Parangopong # 27 W Naguirangan # 27 E Capacuan

Yolanda C. Corpuz # 18 Magnuang # 19 Pimentel # 20 N Colo # 20 S Mabaleng

Melgene G. Alibuyog # 30 E Baoa # 30 W Baoa # 31 Camandingan #33 S Rayuray

Michelle D. Pasamonte # 23 Biningan #28 San Mateo # 29 San Pedro

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# 32 Palong-pong

Freslyn D. Isla # 21 Quiom # 22 Maipalig # 25 S Payao # 25 N Camguidan

Bernadette Q. Bayangos # 13 Baay # 14 Bungon # 15 Baligat

Jennica F. Lagmay # 33 N Nagbacalan # 34 Dariwdw # 35 Bil-loca

Irene P. Batara # 16 N Quiling # 16 S Quiling # 17 Tabug

REQUEST FOR MEDICAL LABORATORY EXAMINATIONS

ABOUT THE SERVICE:

Individuals who need medical laboratory examination services at the City Government of Batac Clinical Laboratory

WHO MAY AVAIL OF THE SERVICE:

Individuals who needs laboratory examination for medical clearance and diagnostics

WHAT ARE THE REQUIREMENTS: • Laboratory request from the physician or health personnel.

FEES/CHARGES:

BLOOD CHEMISTRY FEE DURATION OF TEST/S

FBS/RBS 140.00 1 hours Cholesterol 180.00 1 hours Triglycerides 280.00 1 hours HDL 280.00 1 hours LDL 180.00 1 hours 132

Blood Uric Acid (BUA) 170.00 1 hours Creatinine 210.00 1 hours Blood Urea Nitrogen (BUN) 150.00 1 hours

Lipid Profile (Chole; Trigly; HDL; LDL;VLDL) 900.00 1 hours Complete Blood Chemistry 1,500.00 1 hours (Package)

ROUTINE EXAMINATIONS FEE DURATION OF TEST/S CBC 200.00 30 minutes Hemoglobin 70.00 30 minutes Hematocrit 70.00 30 minutes Blood Typing 70.00 15 minutes Clotting Time 70.00 30 minutes Bleeding Time 70.00 30 minutes Urinalysis 90.00 30 minutes Fecalysis 70.00 30 minutes Pregnancy Test 130.00 15 minutes Sputum Examination 70.00 1 day (for employment) Widal’s Test 220.00 30 minutes HBsAg Screening 220.00 30 minutes Skin Slit Smear 220.00 1 days KOH 110.00 30 minutes

OTHERS: Urine bag = Php 30.00 Re-issue Fee of lab results= Php 50.00

SCHEDULE OF AVAILABILITY OF THE SERVICE :

Blood Chemistry Test: Monday to Friday= 8:00-8:30 AM= Extraction time with after 12MN fasting

Routine Tests: Monday to Friday= 8:00-5:00 PM

Sputum Examination: Monday to Thursday= 8:00 AM – 10:30 AM

Genexpert – MTB/RIF Assay: Monday to Thursday – 8:00 AM – 10:00 AM

HIV Screening Test: Monday to Thursday – 1:00 PM – 4:00 PM

Rapid Syphilis Screening Test: Monday to Thursday – 8:00 AM– 12:00 AM

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Urine Screening Test for RedCop Patients: Monday To Friday - 8:00AM – 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSIN PERSON FEES/ FOR LIENT PROVIDER G TIME INCHARGE/RE CHAR MS SPONSIBLE GES

1 Show Checks 3-5 minutes MA. PAZ B. laboratory laboratory QUIAOIT request and request and pays fees issues official receipt

2 Present Receives 5-10 minutes JOY E. laboratory Laboratory RACACHO request and request and NOREEN D. submit the specimen GONZALES specimen

Extracts blood 30 JOY E. from the client minutes(for RACACHO routine NOREEN D. exam) and 1 GONZALES Processes the hour requested (Complete laboratory test/s Blood JOY E. and records the Chemistry RACACHO results Examination) NOREEN D. GONZALES

3 Present the Issues official 3-5 minutes JOY E. Official Receipt medical RACACHO for the release laboratory result NOREEN D. of the form/s to the GONZALES laboratory client result x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

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PROVISION OF MEDICAL CONSULTATION, TREATMENT AND MANAGEMENT OF PATIENT WITH TUBERCULOSIS (TB)

ABOUT THE SERVICE:

Patient with two (2) weeks cough must consult the TB DOTS clinic for proper treatment and management

WHO MAY AVAIL THE SERVICE: Patients with two (2) weeks cough

WHAT ARE THE REQUIREMENT: NONE

FEES/CHARGES: NONE

SCHEDULE OF AVAILABILITY OF THE SERVICE: MONDAYS TO FRIDAYS 8:00 AM – 5:00 PM

HOW TO AVAIL THE SERVICE:

STEPS APPLICANT/C SERVICE PROCESSING PERSON FEES/ FOR LIENT PROVIDER TIME INCHARGE/R CHAR MS ESPONSIBLE GES 1 Get number for Performs triage 5-10 minutes MIDWIFE IN admission at to identify CHARGE the CHO lobby patient’s consultation area

Interviews and 5 minutes take family folder

Take and 5 minutes record vital signs

If patient is presumptive infectious case, instruct to go to the TB DOTS clinic (tent) 2 Present family Check patient’s 5 minutes TB DOTS record record, let NURSE patient wear mask and 135

assess the need for diagnostics Calls patient’s 10- 15 minutes DR. ALICIA A. number, AGBAYANI performs consultation and examination Prepares the 5 minutes DR. ALICIA A. necessary AGBAYANI laboratory TB DOTS request needed NURSE 3 Receive post Instruct patient 5 minutes DR. ALICIA A. consultation on scheduled AGBAYANI instructions follow up TB DOTS NURSE x -x-x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x

PROVISION OF BIRTHING SERVICES

ABOUT THE SERVICE:

To provide safe, quality and appropriate child birth

WHO MAY AVAIL OF THE SERVICE: All pregnant women who are due to give birth

WHAT ARE THE REQUIREMENTS: Mother and baby book, pre-natal record

FEES/CHARGES:

Please refer to Article D Section 4D.01 and Article C Section 5C,01 of the City Revenue Code of 2014 for laboratory fees.

SCHEDULE OF AVAILABILITY OF THE SERVICE: 24/7

HOW TO AVAIL OF THE SERVICE

STEPS APPLICAN SERVICE PROCESSING PERSON FEES/ FOR T/CLIENT PROVIDER TIME INCHARGE/RE CHAR MS SPONSIBLE GES 1 Submit pre- Admit and 30 minutes DOCTOR, natal examine NURSE & booklet patient 136

MIDWIFE ON DUTY Brings patient 10 minutes DOCTOR, to labor room NURSE & MIDWIFE ON Monitor and DUTY record 20 minutes progress of labor

Brings patient to delivery 20 minutes room

Performs delivery 30-45 minutes procedure

Provide neonatal care MIDWIFE & Provide Post INSTITUTIO- partum care NAL WORKER ON DUTY Brings patient to the ward

Examine and DOCTOR, discharge NURSE AND patient after 24 MIDWIFE ON hours DUTY x -x-x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x

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PUBLIC EMPLOYMENT SERVICE OFFICE (PESO) – HUMAN

RESOURCE MANAGEMENT OFFICE Head of Office: MARLON F. SORIA 2nd Floor, Batac City Hall

VISION

A decent and productive work for every Batacqueño

MISSION

To provide prompt, timely and adequate employment facilitation services

PERFORMANCE PLEDGES

WE GIVE ASSURANCE OF QUALITY SERVICE POSSIBLE TO OUR CONSTITUENTS AND PLEDGE TO ACHIEVE THE FOLLOWING:

RESPONSE TIME PERSONS FRONTLINE SERVICES per transaction RESPONSIBLE

Provision of job referral for 1 hour MARLON F. SORIA local employment K-MAR S. SULIT

Provide Labor Market 30 minutes MARLON F. SORIA Information K-MAR S. SULIT

Posting of job vacancies 30 minutes MARLON F. SORIA K-MAR S. SULIT

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Provision Overseas 25 minutes MARLON F. SORIA Employment Facilitation K-MAR S. SULIT Services to Applicants

Provision Overseas 35 minutes MARLON F. SORIA Employment Facilitation K-MAR S. SULIT Services to Employers

Processing of applications of 2 hours and 45 MARLON F. SORIA students to Special Program minutes K-MAR S. SULIT for Employment of Students (SPES)

PROVISION OF JOB REFERRAL FOR LOCAL EMPLOYMENT

A. ABOUT THE SERVICE:

Employment assistance may be given to jobseekers through referral. Career Advocacy that will guide them in going about recruitment and hiring process of different companies may also be given.

B. WHO MAY AVAIL OF THE SERVICE:

Applicants/jobseekers who are residents of the City of Batac

C. WHAT ARE THE REQUIREMENT:

. Resume with 2 x 2 picture . Transcript of Records or form 138 . NBI Clearance . Certificate of Training, if available . Certificate of Employment, if available

D. FEES/CHARGES

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

. Mondays to Fridays, 8:00 am to 5:00 pm

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F. HOW TO AVAIL OF THE SERVICE:

Steps Applicant/Client Service Processing Person(s) in- Fees Forms Provider Time charge/ responsible

1 Submits complete Records in 5 minutes MARLON F. None None requirements the logbook; SORIA reviews the K-MAR S. document SULIT

2 Fills-out Provides 10 minutes MARLON F. None Manpower manpower registry form to SORIA Registry form applicant K-MAR S. Form SULIT

3 Receives copy of Provides list 5 minutes MARLON F. None None job vacancies of job SORIA available vacancies K-MAR S. available SULIT

4 Undergoes Conducts 10 minutes MARLON F. None None interview interview to SORIA job seeker

Conducts 15 minutes MARLON F. None None Career SORIA Advocacy, if needed

5 Receives referral Prepares 15 minutes MARLON F. None None letter and issues SORIA referral letter K-MAR S. SULIT

x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

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PROVISION OF LABOR MARKET INFORMATION

A. ABOUT THE SERVICE:

Labor market information may be provided through the Skills Registry System.

B. WHO MAY AVAIL OF THE SERVICE:

. Applicants/jobseekers who are residents of the City of Batac . Registered employers

C. WHAT ARE THE REQUIREMENTS:

For registered employers: . Name and address of the company . Job vacancies including hiring requirements . Profile of the company . Nature of work/area of assignments

For applicants: . resume

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

F. HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Processing Person(s) in- Fees/ Forms Provider Time charge/ Charges responsible

1 Calls or visits the Records 25 minutes MARLON F. None None office, asks or request in the SORIA submits request logbook; K-MAR S. SULIT for labor market processes the information request

2 Receives labor Provides the 5 minutes MARLON F. None None market information requested SORIA requested labor market K-MAR S. SULIT information

x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

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POSTING OF JOB VACANCIES

A. ABOUT THE SERVICE:

Job vacancies may be posted by the City Government of Batac in City Government’s Facebook Account and in the conspicuous places in the City of Batac.

B. WHO MAY AVAIL OF THE SERVICE:

Registered employers

C. WHAT ARE THE REQUIREMENTS:

. Name and address of the company . Job vacancies including hiring requirements . Profile of the company . Nature of work/area of assignments . List of documents to be submitted by applicants

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

F. HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Processing Person(s) in- Fees/ Forms Provider Time charge/ Charges responsible

1 Submits request Records 30 minutes MARLON F. None None and provides request; SORIA information of posts job K-MAR S. job posting vacancies SULIT in the bulletin board and FB page x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

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PROVISION OF OVERSEAS EMPLOYMENT FACILITATION SERVICES FOR APPLICANTS

A. ABOUT THE SERVICE:

Overseas employment assistance may be given to jobseekers. It is ensured that recruitment agencies are duly licensed by the Philippine Overseas Employment Agency.

B. WHO MAY AVAIL OF THE SERVICE

Applicants/jobseekers

C. WHAT ARE THE REQUIREMENTS:

. Resume . Employment/Training Certificates . License (professional workers) . Passport . NBI Clearance . PSA Birth Certificate

D. FEES/CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

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F. HOW TO AVAIL THE SERVICE:

Steps Applicant/Client Service Processing Person(s) Fees/ Forms Provider Time in-charge/ Charges responsible

1 Fills-out agency Provides 15 minutes MARLON F. None Agency forms; receives forms; Advises SORIA Forms information applicant to K-MAR S. wait for SULIT announcement on the conduct of Special Recruitment Activity in the PESO

2 Prepares job Advises MARLON F. None None papers applicant to SORIA prepare job K-MAR S. requirements SULIT

3 Receives notice Informs 10 minutes MARLON F. None None regarding the applicant of SORIA schedule of the the conduct of K-MAR S. conduct of Special SULIT Special Recruitment Recruitment Activity in the Activity City of Batac through call or text message

x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

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PROVISION OF OVERSEAS EMPLOYMENT FACILITATION SERVICES FOR EMPLOYERS

A. ABOUT THE SERVICE:

Overseas employment facilitation services may be given before any recruitment activity by placement agencies is conducted.

B. WHO MAY AVAIL OF THE SERVICE:

Registered placement agencies/employers

C. WHAT ARE THE REQUIREMENTS:

. Letter of Intent to conduct Special Recruitment Activity (SRA) . Special Recruitment Authority from POEA/DOLE . Mayor’s permit

D. FEES / CHARGES:

Php 100.00 for Certificate of No Objection Php 500.00 for Mayor’s Permit per day for the conduct of the SRA

E. SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

F. HOW TO AVAIL THE SERVICE:

Steps Applicant Service Processing Person(s) in- Fees / Forms /Client Provider Time charge / Charges responsible

1 Submits letter Prepares 25 minutes MARLON F. None None request to Certificate of No SORIA conduct Special Objection to K-MAR S. SULIT Recruitment conduct SRA; Activity (SRA), advises the with complete client on the requirements advertisement of the activity

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2 Presents Official Issues 10 minutes MARLON F. P100.00 None Receipt for the Certificate of No SORIA Certificate of No Objection; K-MAR S. SULIT Objection instructs the client to present SRA, issued by the POEA, to the Business Permits and License Section for the issuance of Mayor’s Permit to conduct recruitment activity in the City of Batac

3 Presents Coordinates the 10 minutes MARLON F. P500.00/day None Mayor’s Permit conduct of the SORIA recruitment K-MAR S. SULIT activity x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

PROCESSING OF AVAILMENT OF SPECIAL PROGRAM FOR EMPLOYMENT OF STUDENTS (SPES)

A. ABOUT THE SERVICE:

Poor but deserving students and out-of-school youth may apply and avail of the benefits of the Special Program for Employment of Students (SPES) through employment during summer vacation. This program is under RA 7323 as amended by RA 9547.

The program is conducted ever year. Grantees are assigned to work in SPES-registered private and public establishments for a minimum of 15 days but not more than 45 days. Grantees are entitled to at least a minimum wage in which 60% is paid by the employer and 40% is paid by the Department of Labor and Employment (DOLE).

B. WHO MAY AVAIL OF THE SERVICE

. 17-25 years old, incoming Grade 12 or college level . Parents’ combined net income after tax, including the applicants income, if any, does not exceed latest annual regional poverty threshold for a family of six (P20,488.00 per capita poverty threshold/month x 6 = P122,928.00) . Han an average passing grade during the school year / term attended 146

C. WHAT ARE THE REQUIREMENTS:

. Duly accomplished SPES Application Form (SPES Form 01) . PSA Copy of Birth Certificate . Certification of General Weighted Average (passing) by the School Registrar); or Certified Photocopy of Form 138; or Certified True Photocopy of Classcards . Copy of latest income tax return of parent/s; or Certification issued by the Bureau of Internal Revenue (BIR) that the parent/s is/are exempted from payment of tax; or Certificate of Indigence of parent/s from the Punong Barangay

D. FEES / CHARGES:

None

E. SCHEDULE OF AVAILABILITY OF SERVICE:

. Mondays to Fridays, 8:00 am to 5:00 pm

F. HOW TO AVAIL THE SERVICE:

Steps Applicant / Service Provider Processing Person(s) in- Fees / Forms Client Time charge / Charges responsible

1 Submits duly Receives 45 minutes MARLON F. None None accomplished application for SORIA Registration SPES and K-MAR S. Forms and complete SULIT complete requirements; requirements Evaluates and MARLON F. checks SORIA completion of K-MAR S. requirements and SULIT accuracy of information;

Notifies applicant MARLON F. of the conduct of SORIA screening K-MAR S. SULIT

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2 Undergoes Conducts 20 minutes MARLON F. None None interview interview SORIA

3 Receives Prepares and 20 minutes MARLON F. referral letter issues referral SORIA letter to a participating agency/company;

Notifies SPES K-MAR S. grantees of their SULIT acceptance to the program

4 Attends Conduct SPES 1 hour MARLON F. orientation Orientation SORIA program

5 Signs Prepares 20 minutes MARLON F. contract Contract; SORIA facilitates the K-MAR S. signing of contract SULIT

x-x-x-x-x-x END OF TRANSACTION –x-x-x-x-x-x

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OFFICE OF THE CITY MAYOR - COMMUNITY AFFAIRS AND DEVELOPMENT OFFICE Head of Office: RHAIAN A. GAMET, Community Affairs Officer I Tel. No. (077) 677-2657 Email: [email protected]

VISION The City of Batac, through the Community Affairs and Development Office strives to become a model of a government-community engagement through the trust and confidence of its people

MISSION To become the link to the interests and needs of the community through public relations efforts focused on honesty and transparency, thus making the City of Batac open and closer to the people

PERFORMANCE PLEDGES

The Community Affairs and Development Office commits to provide the highest possible quality service and pledges to achieve the following:

RESPONSE TIME FRONTLINE SERVICES PERSON/S RESPONSIBLE (per transaction) SHIELA MAE L. ILA Provide public information 30 minutes RHAIAN A. GAMET Initial processing of Batac Citizen’s SHIELA MAE L. ILA Within 1 week Centenarian Awards Claims RHAIAN A. GAMET

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PROVISION OF PUBLIC INFORMATION

ABOUT THE SERVICE:

The City Government of Batac advocates to promote transparency and awareness of City Affairs in order to sustain its relationship with its constituencies, particularly the general public. Information is provided by the Community Affairs and Development Office in order to promote the various programs/projects/activities/services of the City Government.

WHO MAY AVAIL THE SERVICE: The general public

WHAT ARE THE REQUIREMENTS: Letter request duly approved by the City Mayor

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE:

FORMS/ APPLICANT/ SERVICE PROCESSING PERSON IN CHARGE/ FEES/ STEPS DOCUMENTS/ CLIENT PROVIDER TIME RESPONSIBLE CHARGES REQUIREMENTS 1. Presents the Reads and 5 mins SHIELA MAE L. ILA NONE Letter request approved review the RHAIAN A. GAMET letter letter request request and and records registers in in the the logbook logbook 2. Gives details Retrieves the 15 min RHAIAN A. GAMET on the needed request information

3. Receives Releases the 5 mins RHAIAN A. GAMET the requested documents information needed 4 Receives Issues 5 mins RHAIAN A. GAMET Referral slip referrals referral slips slips (if (if necessary) necessary) X-X-X-X- END OF TRANSACTION –X-X-X-X

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REQUEST FOR INITIAL PROCESSING OF BATAC CITIZEN’S CENTENARIAN AWARDS CLAIMS

ABOUT THE SERVICE:

As provided for in Ordinance No. 3SP 2014-03, prospective centenarian awardees may avail the following incentives from the City Government of Batac: • PhP20,000.00 and Plaque of Appreciation for natural born and permanent resident who is 100 years old; • PhP15,000.00 and Plaque of Appreciation for permanent resident who is 100 years old; • PhP10,000.00 and Plaque of Appreciation for natural/permanent resident who is 99 years old; • PhP10,000.00 for natural/permanent resident who is over 100 years old; and • PhP5,000.00 and Plaque of Appreciation for natural/permanent resident who is 98 years old

WHO MAY AVAIL OF THE SERVICE:

• Surviving senior citizen residents of the City of Batac who are 98 years old and above • Relatives/caretakers of deceased 98 years old and above senior citizen residents of the City of Batac

WHAT ARE THE REQUIREMENTS:

• Application Form • Birth Certificate or any government issued identification card • Barangay Certification

FEES/CHARGES None

SCHEDULE OF AVAILABILITY OF SERVICE:

Mondays to Fridays, 8:00 am to 5:00 pm

HOW TO AVAIL THE SERVICE: PROCES FEES/ FORMS/ APPLICANT/ SERVICE PERSON IN CHARGE/ STEPS SING CHARG DOCUMENTS/ CLIENT PROVIDER RESPONSIBLE TIME ES REQUIREMENTS 1. Submits Records in the 15 mins SHIELA MAE L. ILA NONE Application complete logbook RHAIAN A. GAMET Form, Birth requirements Reviews and Certificate/any checks the Government completeness issued ID, and accuracy of Barangay the documents Certification

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2. Schedules and within 7 RHAIAN A. GAMET conducts days validation and assessment of the prospective centenarian and instructs client to wait for the incentive/notificati on

Completes the 30 mins SHIELA MAE L. ILA documents to be RHAIAN A. GAMET forwarded to Accounting Office for processing of voucher

Forwards 5 mins SHIELA MAE L. ILA documents to the RHAIAN A. GAMET Accounting Office X-X-X-X- END OF TRANSACTION –X-X-X-X

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OFFICE OF THE CITY CIVIL REGISTRAR Head of Office: LORLYN FLORDELIZ P. ULIT 1st Floor, Batac City Hall Tel No.: (077) 792 – 28 - 82

VISION

Establishing a Quality and Responsive Civil Registration in the City of Batac through a competent, client-friendly department with diligent and dedicated personnel.

MISSION

To provide an efficient, reliable and responsive civil registry services to our constituents.

PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

RESPONSE FRONTLINE SERVICES TIME PERSON(S) (PER TRANSACTION) RESPONSIBLE

• Certificate of Live Birth 10 – 15 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS • Certificate of live birth with Affidavit 20-30 minutes VIC ANDREW O. COCSON to use the surname of the father JOYCE O. RAMOS

• Certificate of Marriage 10 - 15 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS • Certificate of Death 10 – 15 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS • Certificate of Death with Transfer 20 minutes VIC ANDREW O. COCSON Of Cadaver JOYCE O. RAMOS

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• Certificate of Marriage 10- 15 minutes VIC ANDREW O. COCSON JOYCE O. RAMOS ISSUED TRANSCRIPTION OF DOCUMENTS

• Birth Certificate 10 - 12 minutes VIC ANDREW O. COCSON • Marriage Certificate 10 – 12 minutes JOYCE A. RAMOS • Death Certificate 10 – 12 minutes

REGISTER LEGAL INSTRUMENTS • Legitimation 30 – 35 minutes VIC ANDREW O. COCSON • Affidavit to use the surname of the 30 – 35 minutes JOYCE A. RAMOS father • Affidavit of Admission of Paternity 30 – 35 minutes

ACCEPTS AND PROCESS PETITION • Change of First Name (R.A. 9048) 30 – 35 minutes VIC ANDREW O. COCSON • Correction of Clerical Error (R.. 30 – 35 minutes JOYCE A. RAMOS 9048) • Correction of Sex, day and month 30 – 35 minutes in the certificate of live birth (R.A. 10172) • Approval of petition (within 2 days 10 minutes LORLYN FLORDELIZ P. ULIT after the10 day posting period for Correction of Clerical Error (R.A. 9048) and within 3 days after the two weeks publication for Change of First name and correction of sex and day and month of birth)

PROCESS APPLICATION FOR MARRIAGE LICENSE

• Processing of application for marriage license 25 – 30 minutes VIC ANDREW O. COCSON • Approval and release of marriage JOYCE A. RAMOS license (after the 10 days posting period) 5 minutes LORLYN FLORDELIZ P. ULIT

MAKE SUPPLEMENTAL REPORT 30 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS

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PREPARE ENDORSEMENT TO PHILIPPINE STATISTICS AUTHORITY (PSA)

• Piecemeal (Advance Endorsement) 15 minutes VIC ANDREW O. COCSON • Civil registry records with negative JOYCE A. RAMOS result from PSA 15 minutes

PREPARE LATE REGISTRATION OF 25 to 30 minutes VIC ANDREW O. COCSON BIRTH, MARRIAGE AND DEATH JOYCE A. RAMOS

OUT-OF-TOWN REPORTING OF BIRTH 25 to 30 minutes VIC ANDREW O. COCSON JOYCE A. RAMOS

Authentication of documents 3 minutes LORLYN FLORDELIZ P. ULIT Administer oath for civil registry purposes LORLYN FLORDELIZ P. ULIT

TIMELY REGISTRATION OF CERTIFICATE OF LIVE BIRTH

ABOUT THE SERVICE:

 BIRTH

Parents whose child/children born within the territorial jurisdiction of the City of Batac must be registered within the 30 day reglementary period pursuant to Rule 19 of Administrative Order No. 1 Series of 1993 of Act Number 3753.

WHO MAY AVAIL OF THE SERVICE:

Certificate of live birth of newly born child shall be register before the City Civil Registry following the legal maxim, “The place of occurrence is the place of registration”.

WHAT ARE THE REQUIREMENTS:

Four copies of Certificate of Live Birth duly signed by proper parties (Form 102, if born at the hospital/clinics)

FEES/CHARGES:

• Service Fee for certificate of live birth- P100.00

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SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

SCHEDULE OF AVAILABILITY OF SERVICE:

PERSON IN APPLICANT/CLIE SERVICE PROCESSING FEES / FOR STEPS CHARGE/RES NT PROVIDER TIME CHARGES MS PONSIBLE 1 Gets transaction Calls the 2 minutes VIC ANDREW Php NONE number, signs in number, O. COCSON 100.00 the clients logbook receives and JOYCE A. and submits duly evaluates the RAMOS accomplished document if Certificate of Live properly Birth. filled-up and signed by concerned authorities. 2 Receives the order Prepares and 1 minute VIC ANDREW Php of Payment. issues the O. COCSON 100.00 Order of JOYCE A. Payment. RAMOS

3 Submits the Official Receives the 5 minutes VIC ANDREW NONE Receipt official O. COCSON receipt and JOYCE A. processes RAMOS the document

4 Receives the Reviews, 3 minutes LORLYN document signs and FLORDELIZ P. releases the ULIT document

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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TIMELY REGISTRATION OF CERTIFICATE OF LIVE BIRTH OF ILLEGITIMATE CHILD

ABOUT THE SERVICE:

 BIRTH

WHO MAY AVAIL OF THE SERVICE:

Certificate of live birth of newly born child shall be register before the City Civil Registry following the legal maxim, “The place of occurrence is the place of registration”.

WHAT ARE THE REQUIREMENTS:

• Four copies of Certificate of Live Birth with acknowledgment of the father and duly signed by proper parties (Form 102, if born at the hospital/clinics) • Affidavit to use the surname of the father (AUSF)

FEES/CHARGES:

Registration fee of AUSF- P500.00

SCHEDULE OF AVAILABILITY OF SERVICE::

Mondays to Fridays 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

FEES PERSON IN STE APPLICANT/CLI SERVICE PROCESSI / CHARGE/RESP FORMS PS ENT PROVIDER NG TIME CHA ONSIBLE RGES 1 Gets transaction Calls the number, 3 minutes VIC ANDREW O. number, signs in receives and COCSON the clients evaluates the JOYCE A. NONE logbook and document if RAMOS submits duly properly filled-up accomplished and signed by Certificate of Live concerned Birth/ authorities and issues order of payment.

2 Receives order of Prepares and 1 minute VIC ANDREW O. Php payment. issues order of COCSON 500.00 payment. JOYCE A. RAMOS

3 Submits the Receives the 20 minutes VIC ANDREW O. official receipt. official receipt and COCSON processes the JOYCE A. document. RAMOS

Administers oath 2 minutes LORLYN for the Admission FLORDELIZ P. of Paternity at the ULIT back of the COLB (City Civil and AUSF Registrar) or Notary Public

4 Receives the Signs and 3 minutes LORLYN document releases the FLORDELIZ P. document ULIT

x-x-x-x-x- END OF TRANSACTION –x-x-x-x-

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REGISTRATION OF CERTIFICATE OF DEATH

ABOUT THE SERVICE:

 DEATH

Immediate family or relatives of the deceased whose death occurred within the territorial jurisdiction of the City of Batac must be registered within the 30 day reglementary period pursuant to Rule 32 of Administrative Order No. 1 Series of 1993 of Act Number 3753.

WHO MAY AVAIL OF THE SERVICE:

Any person may seek for the registration of the certificate of death of his/her deceased relative whose resides at the City of Batac.

WHAT ARE THE REQUIREMENTS:

• Four copies of Certificate of death duly signed by proper parties (Form 103, if died at the hospital/clinics) • Medical certificate from the hospital/clinic, if dead on arrival • For home death, birth certificate of the deceased

FEES/CHARGES:

• Service Fee for certificate of death - P 100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

FEES PERSON IN STEP APPLICANT/CLIE SERVICE PROCESSI / FOR CHARGE/RESP S NT PROVIDER NG TIME CHAR MS ONSIBLE GES 1 Gets transaction Calls the 3 minutes VIC ANDREW number, signs in number, O. COCSON the clients logbook. receives and JOYCE A. evaluates the RAMOS document if properly filled- up and signed by concerned authorities. (if

died at the hospital and resident of the city). VIC ANDREW Php 2 Receives order of Prepares and 1 minute O. COCSON 100.00 payment. issues order of JOYCE A. payment. RAMOS

3 Submits official Interviews the VIC ANDREW

receipt. informant, if O. COCSON home death. 5 minutes JOYCE A.

RAMOS

Receives the 10 minutes VIC ANDREW official receipt O. COCSON and processes JOYCE A. the document. RAMOS

4 Receives the Reviews, signs 3 minutes LORLYN document and releases FLORDELIZ P.

the document. ULIT

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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REGISTRATION OF CERTIFICATE OF DEATH WITH TRANSFER OF CADAVER CERTIFICATE

ABOUT THE SERVICE:

DEATH

WHO MAY AVAIL OF THE SERVICE:

Any person may seek for the registration of the certificate of death of his/her deceased relative who resides outside the City of Batac.

WHAT ARE THE REQUIREMENTS:

• Four copies of Certificate of Live Birth duly signed by proper parties (Form 103, if died at the hospital/clinics) • Medical certificate from the hospital/clinic, if dead on arrival

FEES/CHARGES:

• Transfer of cadaver fee - P300.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

PROCES PERSON IN FEES / STE APPLICANT/CLI SERVICE FOR SING CHARGE/RESPO CHARG PS ENT PROVIDER MS TIME NSIBLE ES 1 Gets transaction Calls the number, 3 minutes VIC ANDREW O. NONE number, signs in receives and COCSON the clients evaluates the JOYCE A. logbook. document if properly RAMOS filled-up and signed by concerned authorities. ( if died at the hospital and resident of the city) 2 Receives Order Prepares and issues 1 minute VIC ANDREW O. of Payment. Order of Payment. COCSON JOYCE A. P300.00 RAMOS

3 Submits official Interviews the 5 minutes VIC ANDREW O. receipt. informant, if home COCSON

death.

Receives the official 10 JOYCE A. receipt and minutes RAMOS

processes the document. 4 Receives the Reviews, signs and 3 minutes LORLYN document releases the FLORDELIZ P. document. ULIT x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

TIMELY REGISTRATION OF CERTIFICATE OF MARRIAGE

ABOUT THE SERVICE:

MARRIAGE

Couples whose marriage was solemnized within the territorial jurisdiction of the City of Batac must be registered within 15 days following the solemnization of marriage while marriage exempt from marriage license requirement is within 30 days pursuant to Rule 41 of Administrative Order No. 1 Series of 1993 of Act Number 3753.

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WHO MAY AVAIL OF THE SERVICE:

Any person may seek for the registration of the certificate of his/her certificate of marriage before the City Civil Registry Office of Batac.

WHAT ARE THE REQUIREMENTS:

• Four copies of Certificate of Marriage duly signed by proper parties (Municipal Form 97)

FEES/CHARGES:

• Service Fee for certificate of marriage - P100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE:

PERSON IN FEES / APPLICANT/CLI SERVICE PROCESSI FOR STEPS CHARGE/RES CHAR ENT PROVIDER NG TIME MS PONSIBLE GES 1 Gets transaction Calls the number, 3 minutes VIC ANDREW number, signs in receives and O. COCSON the clients logbook, evaluates the and submits duly document if properly JOYCE A. NONE accomplished filled-up and signed RAMOS certificate of by concerned marriage. authorities. 2 Receives order of Prepares and issues 1 minute VIC ANDREW payment. order of payment. O. COCSON JOYCE A. P100.00 RAMOS

3 Submits the official Receives the official 4 minutes VIC ANDREW receipt. receipt and O. COCSON processes the JOYCE A. document. RAMOS

4 Receives the Reviews, signs and 3 minutes LORLYN document. releases the FLORDELIZ P.

document. ULIT

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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ISSUANCE OF TRANSCRIPTION/CERTIFICATION OF BIRTH, MARRIAGE AND DEATH AND MARKINGS OF CERTIFIED MACHINE COPY

ABOUT THE SERVICE :

Any individual who was born/married in the City of Batac may request for a copy of his civil registry document provided that the record is available in the Registry Books while Certified Machine Copy is provided based on the original copy of the document from the client.

WHO MAY AVAIL OF THE SERVICE:

A person born, wed and died within the jurisdiction of the City of Batac is deemed to have been registered in this office is entitled for the available copy of issuance of his/her birth, marriage and death record once requested.

WHAT ARE THE REQUIREMENTS:

• If the child is minor, his parents, guardian, or the institution legally-in-charge of him, as the case may be shall issue the authorization required.

• The duly signed valid ID of the one giving authorization and the grantee shall be represented for verification.

FEES/CHARGES:

• Birth, Marriage and Death Certificate (local) - P100.00 • Birth, Marriage and Death Certificate (abroad)- P200.00 • Certified machine copy - P100.00 per page • Negative and destroyed certification - P100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

PROCES PERSON IN FEES / APPLICANT/CLI SERVICE STEPS SING CHARGE/RESP CHAR FORMS ENT PROVIDER TIME ONSIBLE GES 1 Gets transaction Calls the number less than VIC ANDREW number and and issues 1 minute O. COCSON signs in the request slip. JOYCE A. NONE clients logbook. RAMOS

2 Fills-up request Accepts and 4 minutes VIC ANDREW P100.0 Request slip. evaluates the O. COCSON 0 - slip form request slip for JOYCE A. LOCAL for birth, completeness RAMOS P200.0 marriage and 0 - and accuracy/verifica ABROA death tion of authority. D certificat e 3 Receives order Prepares and 1 minute VIC ANDREW of payment. issues order of O. COCSON payment. JOYCE A. RAMOS

Submits official Prepares the 4 receipt. document VIC ANDREW O. COCSON JOYCE A. RAMOS a. 4 Transcription minutes

b. Machine 4 minutes copy 5 Receives the Reviews, signs 2 minutes document and releases the LORLYN document FLORDELIZ P. ULIT

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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REGISTRATION OF LEGAL INSTRUMENTS

1. LEGITIMATION

ABOUT THE SERVICE:

Legimation is a remedy by means of which those who in fact were not born in wedlock and should, therefore, be considered illegitimate, are by fiction, considered legitimate, it being supposed that they were born when their parents were already validly married pursuant to Rule 66 of A.O. No. 1, Series of 19934.

WHO MAY AVAIL OF THE SERVICE:

Parents who are legally married and their no impediment at the conception of the child. If the father did not acknowledge the child at the time of birth, he may execute an affidavit of admission of paternity.

WHAT ARE THE REQUIREMENTS:

• Certificate of live birth of the child ( PSA copy, 1 original and 5 photocopies) • Affidavit of admission of paternity (3 copies) • Affidavit of Legitimation signed by both parents, in case only one is surviving, death certificate of the deceased spouse • Certificate of marriage of parents issued by PSA (3 photocopies) • Certificate of No Marriage issued by PSA ( 3 photocopies) • Advisory of Marriage issued by PSA ( 3 photocopies)

FEES/CHARGES:

• Registration fee of affidavit of legitimation - P500.00 • Registration fee of affidavit of admission of paternity - P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

PROCE PERSON IN FEES STE SERVICE FOR APPLICANT/CLIENT SSING CHARGE/RES /CHAR PS PROVIDER MS TIME PONSIBLE GES 1 Gets transaction Calls the 5 VIC ANDREW number and signs in number and minutes O. COCSON the clients logbook. receives Submits basic and JOYCE A. NON requirements and the evaluates RAMOS E required affidavit. the documents. . Receives order of Prepares VIC ANDREW P1,000 2 payment. and issues 1 minute O. COCSON .00 order of

payment. JOYCE A. RAMOS

3 Submits the official Receives 20 receipt. the official minutes VIC ANDREW receipt and O. COCSON processes the JOYCE A. documents. RAMOS . 4 Receives the Reviews, 5 LORLYN documents. signs and minutes FLORDELIZ P. releases ULIT the documents. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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2. AFFIDAVIT TO USE THE SURNAME OF THE FATHER (R.A. 9255)

ABOUT THE SERVICE :

The Revised IRR which took effect on April 9, 2016 shall apply to all illegitimate children born on or after March 19, 2004, the effectivity of R.A. 9255

WHO MAY AVAIL OF THE SERVICE:

Unregistered births and registered births under the surname of the mother.

WHAT ARE THE REQUIREMENTS:

• Certificate of live birth of the child ( PSA copy, 1 original and 5 photocopies) • Affidavit of admission of paternity, if the father did not acknowledge the child at the time of birth (3 copies) • Affidavit to use the surname of the father ( 3 copies)

• For 0-6 years old – the mother or legally appointed guardian • For 7-17 years old – the child itself with the attestation of the mother or guardian • Age of Majority – the person itself but no attestation

FEES/CHARGES:

• Registration fee of AUSF - P500.00 • Registration fee of affidavit of admission of paternity - P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

PERSON IN FEES / APPLICANT/CLI SERVICE PROCESSI STEPS CHARGE/RES CHAR FORMS ENT PROVIDER NG TIME PONSIBLE GES 1 Gets transaction Calls the number, 3 minutes VIC ANDREW number, signs in receives and O. COCSON the clients evaluates the logbook, and document if properly JOYCE A. NONE submits basic filled-up and signed RAMOS requirements by concerned required affidavit. authorities.

2 Receives order of Prepares and issues 1 minute VIC ANDREW payment. order of payment. O. COCSON P1,000. 00 JOYCE A. RAMOS 3 Submits the Receives the official 4 minutes VIC ANDREW official receipt. receipt and O. COCSON processes the

document. JOYCE A. RAMOS

4 Receives the Reviews, administers 3 minutes LORLYN document. oaths, signs and FLORDELIZ P. releases the ULIT document.

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

3. ADMISSION OF PATERNITY

ABOUT THE SERVICE :

If the father failed to acknowledge his child at the time of birth may execute an affidavit of admission of paternity.

WHO MAY AVAIL OF THE SERVICE:

The father who wants to acknowledge his child.

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WHAT ARE THE REQUIREMENTS:

• Certificate of live birth of the child ( PSA copy, 1 original and 5 photocopies) • Affidavit of admission of paternity (3 copies)

FEES/CHARGES: : • Registration fee of affidavit of admission of paternity P500.00 • Certificate of registration - P100.00 • Birth certificate with annotation - P100.00 • Endorsement fee - P100.00 • CTC of documents - P100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE:

PERSON IN FEES / STEP SERVICE PROCESSING FOR APPLICANT/CLIENT CHARGE/RES CHAR S PROVIDER TIME MS PONSIBLE GES 1 Gets transaction Calls the 3 minutes VIC ANDREW number, signs in the number, O. COCSON clients logbook, and receives and submits basic evaluates the JOYCE A. requirements and document if RAMOS NON required affidavit. properly E filled-up and signed by concerned authorities.

2 Receives order of Prepares 1 minute VIC ANDREW payment. and issues O. COCSON order of P1,000. NON payment. JOYCE A. 00 E RAMOS

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3 Submits the official Receives the 4 minutes VIC ANDREW receipt. official O. COCSON receipt and NON processes JOYCE A. E the RAMOS document.

3 Receives the Reviews, 3 minutes LORLYN document. signs and FLORDELIZ P. NON releases the ULIT E document.

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

FILING FOR PETITION FOR CHANGE OF FIRST NAME (CFN) AND CORRECTION OF CLERICAL ERROR UNDER REPUBLIC ACT 9048 AND REPUBLIC ACT 10172 ( An Act Further Authorizing the C/MCR or the CG to Correct Clerical or Typographical Errors in Day and Month in the Date of Birth or Sex of a Person

ABOUT THE SERVICE:

Republic Act No. 9048 authorizes the city/municipal civil registrar or the consul general to correct a typographical error in an entry and/or change of first name or nickname in the civil register without the need of a judicial order.

Republic Act 10172 amended Sections 1, 2, 5 and 8 of epublic Act No. 9048 authorizes the city/municipal civil registrar or the consul general to correct typographical errors in the day and month or sex of a person in the civil register.

WHO MAY AVAIL OF THE SERVICE:

All persons who were born in the City of Batac whose registered name in the Birth Certificate is tainted with dishonor, ridiculous, extremely difficult to write or pronounce and has been habitually and continuously used by the petitioner may file for Change of First Name.

Persons who were born/married/died in the City of Batac with errors in their civil registry documents but are limited to those mistakes committed in the performance of clerical work in writing, copying, transcribing or typing an entry in the civil register which are harmless and innocuous may file for Correction of Clerical Error.

Persons who were born in the City of Batac with errors in their birth certificate particularly the day and month of in the date birth or sex may file for correction of clerical error pursuant to 10172. For correction of sex, the document owner will file personally a the Office of the City Civil Registrar.

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WHAT ARE THE REQUIREMENTS:

• Certificate of live birth subject for change of first name Petitioner for change of first name shall be required to submit clearances form the following authorities:

• NBI Clearance • Police Clearance • Certificate of Employment (If employed) • Affidavit of non-employment (if un-employed)

Any three of the following from items 1 to 13

1. Voter’s Affidavit 2. Baptismal Certificate 3. Marriage certificate 4. School records 5. Land title 6. Bank passbook 7. Passport 8. GSIS/SS record 9. Medical record 10. Civil registry records of ascendants 11. Affidavit if two persons 12. Any document that indicate the true and official name 13. Any valid identification cards 14. Affidavit of publisher 15. Newspaper clippings 16. Certificate of Indigency issued by the City Social Welfare Officer if the document owner belongs to the indigent family.

Correction of Clerical Error (CCE) • All available official documents similar to the requirements for change of first name except for the NBI, Police Clearance and Affidavit of Non-employment.

Correction of Clerical Error (R.A. 10172 – DAY AND MONTH OF BIRTH AND SEX)

Petitioner for R.A. 10172 shall be required to submit the following:

• NBI Clearance • Police Clearance • Certificate of Employment (If employed) • Affidavit of non-employment (if un-employed) • School Records (Elementary) • Baptismal Certificate

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• Old Medical Records • Certificate from the City Health Officer • Affidavit of publisher • Newspaper clippings • Certificate of Indigency issued by the City Social Welfare Officer if the document owner belongs to the indigent family

FEES/CHARGES:

CHANGE OF FIRST NAME/CORRECTION OF SEX, DAY AND MONTH IN THE BIRTH

• Filing Fee Php 3,000.00 • Processing Fee Php 300.00 • Publication Fee Php 1,500.00 • Certificate of Finality Php 200.00 • Birth Certificate with annotation Php 100.00 • CTC of Petition Php 100.00 • Endorsement Fee of Petition Php 100.00

CORRECTION OF CLERICAL ERROR

• Filing Fee Php 1,000.00 • Processing Fee Php 300.00 • Birth/Marriage/Death Cert. with annotation Php 100.00 • CTC of Petition Php 100.00 • Endorsement Fee of Petition Php 100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

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HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/CLIE SERVICE PROCESSI PERSON IN FEES FOR NT PROVIDER NG TIME CHARGE/RESPO / MS NSIBLE CHAR GES 1 Gets transaction Calls the 5 minutes VIC ANDREW O. NON number and signs number and COCSON E in the clients receives, JOYCE A. logbook. Submits evaluates the RAMOS the document for documents. correction/change of first name including the requirements. Refers the 5 minutes LORLYN petition to the FLORDELIZ P. CCR for final ULIT approval. 2 Receives order of Prepares and 1 minute VIC ANDREW O. payment. issues order COCSON of payment. JOYCE A. RAMOS 3 Submit official Receives the 20 minutes VIC ANDREW O. receipt. official receipt COCSON and process the JOYCE A. documents. RAMOS

Administers 2 minutes LORLYN oath FLORDELIZ P. ULIT Either grants 10 minutes LORLYN or denies the FLORDELIZ P. petition and ULIT signs the supporting documents and forward to the Civil Registrar General(CRG) for affirmation/ Processes the 20 minutes LORLYN P500. Certificate of FLORDELIZ P. 00 finality and ULIT annotation after the

174

affirmation by the CRG.

4 Informs the client Releases the 5 minutes LORLYN thru call/text the affirmed FLORDELIZ P. client to receive petition, ULIT the affirmed certificate of petition, certificate finality and of finality and other annotated civil necessary registry document papers. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING A MARRIAGE LICENSE

ABOUT THE SERVICE:

Rule 47 of A.O. No.1 , S. of 1993 states that: “Where a marriage licensed is required, each of the contracting parties shall file a sworn application for such license with the proper civil registrar.

WHO MAY AVAIL OF THE SERVICE:

All individuals who intend to get married must secure a marriage license provided that one of the contracting parties is a resident of the City.

All couples who are living in for more than five years are exempted from securing a marriage license pursuant to Article 34 of the Family Code of the Philippines.

WHAT ARE THE REQUIREMENTS:

• Birth Certificates of the contracting parties • For widow or widower (death certificate of spouse) • For contracting party whose previous marriage was annulled (Court Decision) • Legal capacity to marry (if one of the contracting parties is a foreigner) • Certificate of No Marriage (CENOMAR) issued by PSA • Pre marriage counseling certificate issued by the City Social Welfare Development Office

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FEES/CHARGES:

• Application fee for Marriage License – P200.00 • Pre-Marriage Counseling Fee - P300.00 • Marriage License Fee – - P202.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE:

PERSON IN FEES / STEP APPLICANT/CLIE SERVICE PROCESSI FOR CHARGE/RESP CHAR S NT PROVIDER NG TIME MS ONSIBLE GES 1 Gets transaction Calls the number 5 minutes VIC ANDREW NON number, signs in and interviews the O. COCSON E the clients applicants. JOYCE A. logbooks and Evaluates the RAMOS submits the submitted requirements. requirements for completeness, accuracy and consistency. 2 Receives order of Prepares and 1 minute VIC ANDREW P702.0 payment. issues order of O. COCSON 0 payment. JOYCE A. RAMOS

3 Submits the official Receives the 15 minutes VIC ANDREW receipt. official receipt and O. COCSON processes the application. JOYCE A. RAMOS

4 Signs the marriage Witnesses the 3 minutes LORLYN license and have signing of the FLORDELIZ P. the parents sign application for ULIT the marriage license Consent/Advice (If and the parental contracting parties consent/advice and are below 25 years subscribes said old) documents and give the date of release/issuance of marriage license.

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5 Receives the Signs and releases 2 minutes LORLYN marriage license. the marriage FLORDELIZ P. license after the ULIT ten day posting period. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

REGISTRATION OF COURT DECREES (ANNULMENT, ADOPTION, PRESUMPTIVE DEATH, RECTIFICATION/REVOCATION/RESCISSION OF ADOPTION/CANCELLATION OR COREECTION OF ENTRIES RE: YEAR OF BIRTH AND CITIZENSHIP

ABOUT THE SERVICE:

In case of a court/decree concerning the status of a person, it shall be the duty of the clerk of court to advise the successful petitioner to have the decree/order registered in the civil registrar’s office where the court is functioning within ten days after the decree/order has become final.

WHO MAY AVAIL OF THE SERVICE:

Any individual who filed for annulment, adoption and correction or cancellation in any court in the City of Batac, Ilocos Norte.

WHAT ARE THE REQUIREMENTS:

• Certified true copy of court decree/order (4 sets) • Certificate of Finality ( 4 copies)

FEES/CHARGES:

• Adoption Php 2,000.00 • Annulment Php 3,000.00 • Declaration of Presumptive Death of Absent spouse Php 3,000.00 • Naturalization Php 3,000.00 • Foreign Decree of Adoption Php 3,000.00 • Court Decree affecting the civil status Php 500.00 • Certificate of Registration of Court Decree Php 200.00 • Endorsement Fee Php 100.00 • CTC of court decision Php 100.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM 177

A. HOW TO AVAIL OF THE SERVICE:

PERSON IN FEES / STE APPLICANT/CLIE SERVICE PROCESSI CHARGE/RES CHAR FORMS PS NT PROVIDER NG TIME PONSIBLE GES 1 Gets transaction Calls the number, 5 minutes VIC ANDREW number, signs in receives and O. COCSON the clients logbook evaluates the JOYCE A. and submits the authenticity of the RAMOS NONE document for document and registration. informs the registrant of the fees to be paid. 2 Receives order of Prepares and 1 minute VIC ANDREW *based payment. issues order of O. COCSON on the payment. JOYCE A. Court RAMOS Decisio n to be registe red 3 Submits the official Receives the 20 minutes VIC ANDREW receipt. official receipt and O. COCSON processes the JOYCE A. documents. RAMOS

Provides For adoption born 20 minutes information. in the City of Batac, processes

the amended certificate of live birth 4 Receives the Signs, endorses 7 minutes LORLYN transmittal and the copy to the Office FLORDELIZ registered of the Civil P. ULIT document. For Registrar General events not and releases the registered in the document. City, bring three (3) certified true copies of the court decision to the concerned civil registry officer where the event took place for the issuance of annotated or amended live birth. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

178

APPLICATION OF SUPPLEMENTAL REPORT

ABOUT THE SERVICE:

A supplemental report using the appropriate form (certificate of live birth, marriage and death) maybe filed to supply information inadvertently omitted when the document was registered pursuant to Rule 11 of A.o. No. 1. Series of 1993.

WHO MAY AVAIL OF THE SERVICE:

All individuals who were born/married in the City of Batac whose civil registry documents (birth, marriage, death) have missing entries may file for supplemental report. For Certificate of Death, the immediate family may file in behalf of the deceased.

WHAT ARE THE REQUIREMENTS:

• Civil registry documents that needs supplemental report such as birth, marriage and death certificate. • Affidavit of Supplemental Report ( 4 copies)

FEES/CHARGES:

• Processing fee for supplemental report - Php300.00 • Certificate with annotation Php 100.00 (local)

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 P.M.

179

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/CLIEN SERVICE PROCE PERSON IN FEES / FORM S T PROVIDER SSING CHARGE/RESPO CHAR S TIME NSIBLE GES 1 Gets transaction Calls the 5 VIC ANDREW O. NONE number and signs in number and minutes COCSON the clients logbook. interviews the JOYCE A. Submits basic applicants. RAMOS requirements and the Evaluates the required affidavit. submitted requirements for completeness, accuracy and consistency.

2 Receives order of Prepares and 1 minute VIC ANDREW O. NONE payment. issues order of COCSON payment. JOYCE A. RAMOS

3 Submits the official Receives the 20 VIC ANDREW O. NONE receipt. official receipt minutes COCSON and processes JOYCE A. the application. RAMOS . 4 Receives the Reviews, signs 4 LORLYN NONE documents. and releases minutes FLORDELIZ P. the documents. ULIT

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

180

REQUEST FOR ADVANCE ENDORSEMENT (PIECEMEAL) TO PHILIPPINE STATISTICS AUTHORITY FOR ISSUANCE OF SECURITY PAPER

ABOUT THE SERVICE:

If security paper is urgently needed, it has be endorsed in advance.

WHO MAY AVAIL OF THE SERVICE:

Parents, husband and wife, nearest kin of deceased.

WHAT ARE THE REQUIREMENTS:

• Copy of the registered document

FEES/CHARGES:

• Advance endorsement fee - Php300.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

181

HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/CLIE SERVICE PROCE PERSON IN FEES / FORMS PS NT PROVIDER SSING CHARGE/RESP CHAR TIME ONSIBLE GES 1 Gets transaction Calls the 3 VIC ANDREW NONE number and signs number, minutes O. COCSON in the clients accepts and Registration logbook and evaluates the Officer I submits the authenticity of required civil the document.. JOYCE A. registry document. RAMOS Asst. Registration

2 Receives order of Prepares and 1 minute VIC ANDREW P300.0 NONE payment. issues order of O. COCSON 0 payment. Registration Officer I

JOYCE A. RAMOS Asst. Registration

3 Submits the official Receives the 4 VIC ANDREW NONE receipt. official receipt minutes O. COCSON and processes Registration the documents. Officer I

JOYCE A. RAMOS Asst. Registration

4 Receives the Reviews, signs 2 LORLYN NONE document. and releases minutes FLORDELIZ P. the document. ULIT CITY CIVIL REGISTRAR x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

182

REQUEST FOR ENDORSEMENT CIVIL REGISTRY RECORDS TO THE CIVIL REGISTRAR GENERAL

ABOUT THE SERVICE:

There are instances when the Philippine Statistics Authority (PSA) cannot issue copy tom the interested party because their office has no available record in their archive.

WHO MAY AVAIL OF THE SERVICE:

Parents, husband and wife, nearest kin of deceased.

WHAT ARE THE REQUIREMENTS:

• Negative certification from PSA

FEES/CHARGES:

• Endorsement fee of civil registry document - Php100.00

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 AM to 5:00 PM

183

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/CLI SERVICE PROCE PERSON IN FEES / FORMS S ENT PROVIDER SSING CHARGE/RESP CHAR TIME ONSIBLE GES 1 Gets transaction Calls the 3 VIC ANDREW NONE number and signs number, accepts minutes O. COCSON in the clients and evaluates logbook. the authenticity JOYCE A. of the document. RAMOS

2 Receives order of Prepares and 1 VIC ANDREW O. P300.0 payment. issues order of minute COCSON 0 payment. JOYCE A. RAMOS

3 Submits the Receives the 4 VIC ANDREW official receipt. official receipt minutes O. COCSON and processes the document. JOYCE A. RAMOS

4 Receives the Reviews, signs 2 LORLYN document. and releases the minutes FLORDELIZ P. document. ULIT

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

LATE REGISTRATION OF BIRTH, MARRIAGE OR DEATH

ABOUT THE SERVICE:

There are instances when the Philippine Statistics Authority (PSA)cannot issue copy tom the interested party because their office has no available record in their archive.

WHO MAY AVAIL OF THE SERVICE:

Any individual born and married within the territorial jurisdiction of the City who are not yet registered may apply for late registration.

184

For death, the immediate family or relatives may apply for late registration provided that they have knowledge on the death of the person.

It also accommodates the registration of events (birth, marriage and death) when the record of these are not found in the civil registry books or in the records of the Philippine Statistics Authority (PSA).

Note: A ten (10)-day posting period must be observed before the document applied for will be released. Only applications with complete documents will be processed.

WHAT ARE THE REQUIREMENTS:

• Negative Certification from the Philippine Statistics Authority on the concerned event (Birth, Marriage, Death) • Affidavit of two disinterested persons

Birth:

• Baptismal certificate • Voters Registration record • Marriage Certificate (if married) • School Records

Marriage:

• Transcription from the records of the Church/court where the event was solemnized • Client’s original copy of the document (if available)

Death:

• Transcription from the records of the hospital where the event took place or a copy of the report of the attending physician.

FEES/CHARGES:

• Late Registration fee - Php500.00

SCHEDULE OF AVAILABILITY OF SERVICE:

• Mondays to Fridays • 8:00 AM to 5:00 PM

185

HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/CLIEN SERVICE PROCES PERSON IN FEES / FORMS S T PROVIDER SING CHARGE/RES CHAR TIME PONSIBLE GES

1 Gets transaction Calls the 3 minutes VIC ANDREW NONE number, signs in number, O. COCSON the clients logbook receives and and submits the evaluates the JOYCE A. requirements. documents. RAMOS

2 Provides Interviews 7 minutes VIC ANDREW information. client for O. COCSON information needed and JOYCE A. issues order of RAMOS payment. 3 Receives order of Prepares and 1 minute VIC ANDREW Php payment. issues order of O. COCSON 500.00 payment. JOYCE A. RAMOS

4 Presents Official Receives the 15 VIC ANDREW Receipt official receipt minutes O. COCSON and processes the document. JOYCE A. RAMOS

5 Receives the Signs and 3 minutes LORLYN document. releases the FLORDELIZ P. document on ULIT the 1st working day after the 10 day posting period. x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

186

OUT-OF-TOWN REGISTRATION/REPORTING

ABOUT THE SERVICE:

Individuals who were born, married and died outside the city can be registered through out-of-town reporting of birth.

WHO MAY AVAIL OF THE SERVICE:

All individuals who were born and married outside the territorial jurisdiction of the City may apply for out of town registration provided that they have proof of non –registration of birth in that place.

WHAT ARE THE REQUIREMENTS:

Basic: • Negative Certification from the Philippine Statistics Authority • Negative Certification from the Office of the Civil registrar where the event took place • Affidavit of two disinterested person • Postal Money Order (minimum of P500.00)

Birth:

• Baptismal certificate • Voters Registration record • Marriage Certificate (if married) • School Records • Medical Records Marriage:

• Transcription from the records of the Church/court where the event was solemnized • Client’s original copy of the document (if available)

Death:

• Transcription from the records of the hospital where the event took place or a copy of the report of the attending physician

FEES/CHARGES:

• Out-of-town registration fee - Php300.00

187

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/CLIE SERVICE PROCE PERSON IN FEES / FORM PS NT PROVIDER SSING CHARGE/RESP CHAR S TIME ONSIBLE GES 1 Gets transaction Calls the number, 3 VIC ANDREW NONE number and receives and minutes O. COCSON submit the evaluates the required documents. JOYCE A. documents. RAMOS

2 Receives order of Prepares and issues 1 minute VIC ANDREW O. Php payment. order of payment. COCSON 300.0

JOYCE A. RAMOS

3 Submits the Postal Receives the Postal 15 VIC ANDREW O. Money Order Money Order and minutes COCSON processes the documents. JOYCE A. RAMOS

4 Presents Official Records payments 1 minute LORLYN Receipt. and administers the FLORDELIZ P. Affidavit of Delayed ULIT Registration at the back of the document. Informs the client as 2 soon as the minutes document is received. 5 Receives the Releases the 3 LORLYN document. document to the minutes FLORDELIZ P. client. ULIT x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

188

OFFICE OF THE CITY TREASURER Head 0f Office: VERONICA D. GARCIA 1st Floor, City Hall Building, City of Batac Tel No.: (077) 792-4058

VISION

A dynamic, reliable and efficient tax collecting arm of the City Government of Batac and takes custody of the proper management and disbursement of funds equipped with skilled, competent and approachable treasury personnel who are God fearing and morally upright, providing equal, fast and systematic services in order to sustain and maintain the financial needs of the city and its devepment as well.

MISSION

To generate revenues thru efficient collection of taxes, fees and charges in accordance with existing laws and ordinances and provide quality service to clients, community and people upholding the value of integrity, honesty, teamwork and innovation of the treasury people.

PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

FRONTLINE RESPONSE TIME PERSONS RESPONSIBLE SERVICES

Payment of business 10 minutes Harold B. Aguibitin Taxes, Fees and Other Jefferson B. Fernandez Charges Securing Community 4 minutes Aris A. Badanguio Tax Certificate Rachelle Anne Rose G. Rañga Wilhelmina P. Aliazas Harold B. Aguibitin Jefferson B. Fernandez Randy L. Narciso

189 Payment of Updated 10 minutes Ruth Angelica Q. Agulay Real Property Taxes Reynaldo P. Pacunayen Avelina C. Calautit Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Payment of 18 minutes Ruth Angelica Q. Agulay Delinquent Real Reynaldo P. Pacunayen Property Taxes Avelina C. Calautit Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Securing Professional 4 minutes Aris A. Badanguio Tax Registration Rachelle Anne Rose G. Rañga Wilhelmina P. Aliazas Harold B. Aguibitin Jefferson B. Fernandez Randy L. Narciso Branding and 3 minutes Reynaldo P. Pacunayen Securing Certificate Aris A. Badanguio of Ownership of Jefferson B. Fernandez Large Cattles Harold Aguibitin Randy Narciso Securing Transfer 15 minutes Ruth Angelica Q. Agulay Tax Certification Reynaldo P. Pacunayen Avelina C. Calautit Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Securing Certificate 15 minutes Ruth Angelica Q. Agulay of Non-Tax Reynaldo P. Pacunayen Delinquency Avelina C. Calautit Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez

190 ADMINISTRATIVE 5 minutes Vanny C. Gamet DIVISION Lerrybeth B. Juarez Cash Division 3 minutes Vanny C. Gamet Lerrybeth B. Juarez

PAYMENT OF BUSINESS TAXES, FEES AND OTHER CHARGES

ABOUT THE SERVICE: Business owners/entrepreneurs must pay the regulatory fees and taxes being required in the operation of businesses.

WHO MAY AVAIL OF THE SERVICE: Business owners/entrepreneurs.

WHAT ARE THE REQUIREMENTS: Order of Payment

FEES/CHARGES: Chapter II Article M Section 2M.01-03 & Chapter III Article A. Section 3A.01 of the Local Revenue Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays-Fridays (8:00 am- 5:00 pm) From January 2-20 of every year ; every 2nd and 3rd Saturday & Sunday

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Present Receives order of 3 minutes Harold B. Order of order of payment Aguibitin payment payment Jefferson B. Fernandez

191 2 Pay Collects payment 5 minutes Harold B. Chapter II Order of correspondin Jefferson B. Article M payment g taxes, fees Fernandez Section and other 2M.01-03 & charges Chapter III Article A. Section 3A.01 of the Local Revenue Code of 2014

3 Receive Issues official 2 minutes Harold B. official receipt and Aguibitin receipt instructs client to Jefferson B. submit the official Fernandez receipt to the Business Permits & Licensing Office

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING COMMUNITY TAX CERTIFICATE

ABOUT THE SERVICE: A community tax certificate must be secured when an individual or corporation: · Acknowledges any document before a notary public · Takes an oath of office upon election or appointment to any position in the government service · Receives any license certificate or permit from any public authority · Pays any tax or fee · Receives money from any public fund · Transacts other official business · Receives any salary or wage from any person or corporation

WHO MAY AVAIL OF THE SERVICE: Transacting public ( 18 years old and above)

WHAT ARE THE REQUIREMENTS: Client Information Form

FEES/CHARGES: Chapter VI Section 6.01-08 of the Local Revenue Code of 2014

192 SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 a.m to 5:00 p.m

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Fill out and Validates the 2 minutes Badanguio Chapter VI submit the Client Information Rachelle Anne Section 6.01 - accomplishe Sheet Rose G. Rañga 08 of the d client Wilhelmina P. Local information Aliazas Revenue Client sheet Harold B. Code of 2014 Information Aguibitin Sheet Jefferson B. Fernandez

Randy L. Narciso

Pay the Collects payment Aris A. Chapter VI 2 correspondin and issues 2 minutes Badanguio Section 6.01 - g fee/s then community tax 08 of the Rachelle Anne receive the certificate Local Rose G. Rañga Community Revenue Wilhelmina P. Tax Code of 2014 Aliazas Certificate Harold B. Aguibitin Jefferson B. Fernandez

Randy L. Narciso

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

193 SECURING PROFESSIONAL TAX REGISTRATION

ABOUT THE SERVICE: Professionals must secure professional tax registration before the exercise or practice of his profession except professionals exclusively employed in the government. The professional subject to take herein imposed are only those who have passed the bar examinations or any board or other examination conducted by the Professional Regulations Commission (PRC).

WHO MAY AVAIL OF THE SERVICE: PRC license holders who are not working in the government sector

WHAT ARE THE REQUIREMENTS: PRC license

FEES/CHARGES: P 300.00 - architects, engineers, doctors, lawyers (PTR)

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Presents the Validates the license 1 minute Aris A. Badanguio PRC license PRC license Rachelle Anne Rose G. Rañga Wilhelmina P. Aliazas

Harold B. Aguibitin Jefferson B. Fernandez Randy L. Narciso 2 Pay the Collects payment 3 minutes Aris A. Badanguio P 300.00 corresponding and issues the Rachelle Anne fee and official receipt Rose G. Rañga Receive Wilhelmina P. official receipt Aliazas

Harold B. Aguibitin Jefferson B. Fernandez Randy L. Narciso x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

194 BRANDING AND SECURING CERTIFICATE OF OWNERSHIP OF LARGE CATTLES

ABOUT THE SERVICE: Owners of large cattle must brand and secure certificate of ownership upon reaching the age of two (2) years. All branded and counter branded animals presented are registered in accordance with the form provided for the purpose under Accountable Form No. 53.

WHO MAY AVAIL OF THE SERVICE: Owners of large cattle

WHAT ARE THE REQUIREMENTS: Name and residence of the owner Class, sex, age, brand and other identifying marks on the animal

FEES/CHARGES: Certificate of Ownership P 100.00 Registration of Private Brand P 200.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Request for Inspects the 1 minute Reynaldo P. P 100.00 / cattle branding cowlicks Pacunayen P 200.00 Aris A. Badanguio Jefferson B. Fernandez Harold Aguibitin Randy Narciso 2 Prepare the Asks what brand to 1 minute Reynaldo P. cattle for be used Aris A. Badanguio branding Jefferson B. Fernandez Harold Aguibitin Randy Narciso 3 Receive the Issues certificate of 1 minute Reynaldo P. certificate of owership per Aris A. Badanguio ownership certificate Jefferson B. Fernandez Harold Aguibitin Randy Narciso x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

195 SECURING CERTIFICATE OF NON-TAX DELINQUENCY

ABOUT THE SERVICE: A Certificate of Non-Tax Delinquency is required in certain transactions like in securing building permit, transfer of real property ownership, registering any deed at the Registrar of Deeds and for certain bank transactions as proof that taxes on a particular real property has been paid religiously and updated.

WHO MAY AVAIL OF THE SERVICE: Real Property Owners

WHAT ARE THE REQUIREMENTS: Latest Real Property Tax Official Receipt

FEES/CHARGES: Non-Tax Delinquency - P100.00 per declared owner

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE Present the Receives and 3 minutes Ruth Angelica Q. Latest Real 1 Latest Real verifies the required Agulay Property Tax Property Tax documents Reynaldo P. Receipt Receipt Pacunayen Avelina C. Calautit

Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin

Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez

196 Pay the Collects payment 3 minutes Ruth Angelica Q. P 100.00 Latest Real 2 corresponding and issue official Agulay Property Tax fee receipt Receipt Reynaldo P. Pacunayen Avelina C. Calautit

Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin

Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Prepares the 6 minutes Ruth Angelica Q. certification Agulay Reynaldo P. Pacunayen Avelina C. Calautit

Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin

Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Signs the Veronica D. Garcia certification 2 minutes Ronald John P. Gabriel 3 Receive the Issues the 1 minute Ruth Angelica Q. certification certification Reynaldo P. AvelinaP C. Calautit

Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin

Aris A. Badanguio

Rachelle Anne Rose G. Rañga Jefferson B. Fernandez x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

197 SECURING TRANSFER TAX CERTIFICATION

ABOUT THE SERVICE: Transfer Tax Certification is required for transactions involving transfer of ownership of real property.

WHO MAY AVAIL OF THE SERVICE: Real Property Owners

WHAT ARE THE REQUIREMENTS: Document of Transfer (Deed of Conveyance like Deed of Sale, Donation, Adjudication, Waiver or Title

FEES/CHARGES: Chapter II Article E: Tax on Transfer of Real Property Ownership of the Local Revenue Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Present the Receives and 3 minutes Ruth Angelica Q. Order of Order of verifies the Agulay payment Payment required Reynaldo P. from the documents Pacunayen Assessor's Avelina C. Office Calautit Wilhelmina P. Aliazas Randy L. Narciso

Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez

198

2 Pay the Collects payment 3 minutes Agulay Order of correspondin and issue official Reynaldo P. Chapter II payment g fee receipt Pacunayen Article E: Tax Avelina C. on Transfer Calautit of Real Wilhelmina P. Property Aliazas Ownership of the Local Randy L. Narciso Revenue Harold B. Code of 2014 Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Prepares the 6 minutes Agulay certification Reynaldo P. Pacunayen Avelina C. Calautit Wilhelmina P. Aliazas

Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez Signs the 2 minutes Veronica D. certification Garcia Ronald John P. Gabriel Receive the Issues the Ruth Angelica Q. 3 1 minute certification certification Agulay Reynaldo P. Pacunayen Avelina C. Calautit Wilhelmina P. Aliazas

Randy L. Narciso

199 Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

CASH DIVISION

ABOUT THE SERVICE: This service is to respond to client's claims regarding salaries, honorarium and allowances

WHO MAY AVAIL OF THE SERVICE: Barangay Health Workers, Barangay Service Point Officer, Tanods, City Scholars, Barangay Nutrition Scolars

WHAT ARE THE REQUIREMENTS: Identification card

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 The client Receives and 1 minute None Identification Lerrybeth B. Juarez presents verifies the card identification identification card card 2 The client Verifies the 1 minute Lerrybeth B. Juarez None signs the signature of client. payroll Receives the 3 Releases the salary, 1 minute None salary, wage, Lerrybeth B. Juarez wage, honorarium or honorarium or allowance allowance x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

200 ADMINISTRATIVE DIVISION

ABOUT THE SERVICE: (Brief description) This service is to respond to client's claims pertaining to financial assistance or payment to suppliers.

WHO MAY AVAIL OF THE SERVICE: Suppliers, financial assistance claimants

WHAT ARE THE REQUIREMENTS: Authorization letter (suppliers) Identification card

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 The client or Receives and 2 minutes Vanny C. Gamet None Identification supplier verifies the card / presents the identification card authorization Lerrybeth B. required & authorization letter Juarez document letter (supplier)

2 The client or Issue checks to 3 minutes Vanny C. Gamet None supplier creditors and signs the other claimants Lerrybeth B. check Juarez register and receives the check

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

201 PAYMENT OF DELINQUENT REAL PROPERTY TAXES

ABOUT THE SERVICE: (Brief description) Real Property Owners who failed to pay their real property tax upon the expiration of the periods as provided in Article A Section 2A.04 of the Local Revenue code of 2014 shall subject the taxpayer to the payment of interest.

WHO MAY AVAIL OF THE SERVICE: Property owners (private & business)

WHAT ARE THE REQUIREMENTS: Order of payment from the assessor's office

FEES/CHARGES: Chapter II Article A, Section 2A. 01 - 08 of the Local Revenue Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays - Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE Submit the Receives required 10 Ruth Angelica Q. Order of 1 required documents and minutes Agulay payment document researches, per tax from the verifies record of declaratio Reynaldo P. assessor's payment of the n Pacunayen office client and Avelina C. computes the tax Calautit due Wilhelmina P. Aliazas

Randy L. Narciso

Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga

Jefferson B. Fernandez

202

2 Pay tax due Collects payment 7 minutes Agulay Chapter II Order of per tax Reynaldo P. Article A, payment declaratio Pacunayen Section 2A. from the Avelina C. 01 - 08 of the assessor's Calautit Local office Wilhelmina P. Revenue Aliazas Code of 2014

Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez 3 Receive Issues official 1 minute Agulay official receipt Reynaldo P. receipt Pacunayen Avelina C. Calautit Wilhelmina P. Aliazas

Randy L. Narciso Harold B. Aguibitin Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

PAYMENT OF UPDATED REAL PROPERTY TAXES

ABOUT THE SERVICE: (Brief description) Real Property Owners must pay their real property taxes every year.

WHO MAY AVAIL OF THE SERVICE: Property owners (private & business)

203 WHAT ARE THE REQUIREMENTS: Latest Real Property Tax Receipt

FEES/CHARGES: Chapter II Article A, Section 2A. 01 - 08 of the Local Revenue Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays - Fridays 8:00 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/ SERVICE FEES STEPS SING CHARGE/RESP FORMS CLIENT PROVIDER /CHARGES TIME ONSIBLE 1 Submit the Receives & verifies 3 minutes Ruth Angelica Q. Latest real latest real the required Agulay property tax property tax document Reynaldo P. receipt receipt Pacunayen Avelina C. Calautit

Wilhelmina P. Aliazas Randy L. Narciso Harold B. Aguibitin

Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez 2 Pay tax due Collects payment 6 minutes Ruth Angelica Q. Chapter II Latest real (maximum Agulay Article A, property tax of 6 parcels Section 2A. 01 - receipt of land in 1 Reynaldo P. 08 of the Local receipt) Pacunayen Revenue Code Avelina C. Calautit of 2014

Wilhelmina P. Aliazas Randy L. Narciso

Harold B. Aguibitin

Aris A. Badanguio Rachelle Anne Rose G. Rañga Jefferson B. Fernandez

204 3 Receive Issues official 1 minute Ruth Angelica Q. official receipt receipt Agulay Reynaldo P. Pacunayen

Avelina C. Calautit

Wilhelmina P. Aliazas

Randy L. Narciso

Harold B. Aguibitin

Aris A. Badanguio

Rachelle Anne Rose G. Rañga Jefferson B. Fernandez x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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CITY ASSESSOR’S OFFICE Head of Office: EDSEL P. CORPUZ 2F City Hall Building, City of Batac, Ilocos Norte Tel No.: (077) 792 – 33 - 29

VISION

We envision the City Assessor’s Office of the City of Batac to be a model of friendly and dedicated public servants, which maintains the highest level of professionalism and deep commitment to service, in accordance of tis goal of generating more income for the city, while providing honest, prompt and courteous service to the people of Batac.

MISSION

• To provide taxpayers and the people of Batac in general, with friendly, prompt, efficient, courteous service at all times.

• To discover, list, appraise and assess all real property within the jurisdiction of the City of Batac in accordance with the existing assessment rules and regulations in order to generate more income for the city.

• To maintain a real property identification and accounting system within Batac through electronic methods.

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PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

RESPONSE TIME PERSON/S FRONTLINE SERVICES (per transaction) RESPONSIBLE

Computerized Old Records Records Nenita R. Maduli • Issue Certified True Copy 10 Minutes 35 Felicitas M. Quidilla of Tax Declaration and Edsel P. Corpuz Certifications Relative to Assessment and Ownership of Real Properties

• Issue updated Tax Declaration 48 minutes per Document of Nenita R. Maduli of Transfer of Ownership and Transfer or conforming of title Felicitas M. Quidilla Conforming of Certificate of Concepcion C. Palalay Title Edsel P. Corpuz

• Appraisal and Assessment of 4 Hours and 56 minutes per Concepcion C. Palalay Newly Constructed/ Building/Other Improvements/ Emmanuel P. Batara Renovated Buildings and Other Machineries Rolando S. Austria Improvements and Newly Charlie M. Abitong Installed Machineries Felicitas M. Quidilla Edsel P. Corpuz

• Issue updated Tax Declaration 58 minutesr per Real Property Nenita R. Maduli for Simple Transactions Units Concepcion C. Palalay (Correction of Area and Rolando S. Austria Correction of Name) Felicitas M. Quidilla Edsel P. Corpuz

• Issue updated Tax Declaration 2 hours and 53 minutes per Nenita R. Maduli in conformity RPU Rolando S. Austria with the Classification or Concepcion C. Palalay Actual Use of the Real Felicitas M. Quidilla Property Edsel P. Corpuz

• Lot verification in the 35 minutes per Real Property Nenita R. Maduli Cadastral/Tax Maps Units Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong

Felicitas M. Quidilla Edsel P. Corpuz

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• Lot Identification in the Cadastral/Tax Map 1 hour 43 minutes per Real Nenita R. Maduli Property Unit Concepcion C. Palalay Rolando S. Austria Felicitas M. Quidilla

Edsel P. Corpuz • Issue updated Tax Declaration of Subdivided or Consolidated 1 hour 10 minutes per Nenita R. Mduli Subdivision and Consolidation Concepcion C. Palalay Lots Map Rolando S. Austria Felicitas M. Quidilla Edsel P. Corpuz • Issue new Tax Declaration of a Parcel of 2 hours and 38 minutes per Nenita R. Maduli Land Declared for the Real Property Units Rolando S. Austria First Time Concepcion C. Palalay Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz • Annotate or cancel encumbrances in the Field 18 minutes per RPU Nenita R. Maduli Appraisal and Assessment Felicitas M. Quidilla Sheet and Tax Declaration Edsel P. Corpuz

• Issue Notice of Assessment 5 minutes per RPU Nenita R. Maduli Concepcion C. Palalay Rolando S. Austria Emmanauel P. Batara

Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz • Verifies history or Previous or old records of 36 minutes per RPU Nenita R. Maduli Assessment as per Concepcion C. Palalat request of client Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong Felicitas M. Quidilla Edsel P. Corpuz

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REQUEST FOR CERTIFIED TRUE COPY OF TAX DECLARATION AND CERTIFICATIONS RELATIVE TO ASSESSMENT AND OWNERSHIP OF REAL PROPERTIES

A. ABOUT THE SERVICE

Real property owners, law offices, bankers, developers, surveyors, interested buyers may request for certified true copy of tax declaration and various certifications for transfer, loan, litigation, construction of buildings, surveying purposes, etc.

B. WHO MAY AVAIL OF THE SERVICE Property owners, law offices, surveyors, prospective buyers, bankers, court

C. WHAT ARE THE REQUIREMENTS: Receipts of payment of the certified true copy of tax declaration or certification

D. FEES/CHARGES: Php100.00 for each copy of Tax Declaration and Certification

E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCES- PERSON FEES/ FORM CLIENT SING REPONSIBLE/ CHARGES TIME IN-CHARGE 1 Request Tax Searches, verifies 2 min/Tax Nenita R. Maduli Declaration/ computers/Index Declaration/ Felicitas M. Quidilla Certification cards Certification

2 Prepares certified true copy of Tax Declaration/ Certification

A. Computerized 3 min/Tax Felicitas M. Quidilla Records Declaration/ Nenita R. Maduli Certification

A. Old Records 25 min/Tax Felicitas M. Quidilla (Manual) Declaration/ Nenita R. Maduli Certification 3 Pay Certified Signs Certified True 3 min/Tax Edsel P. Corpuz Php100.00 True copy of Tax Copy of Tax Declaration/ Felicitas M. Quidilla Declaration/ Declaration/ Certification Certification at Certification the Office of the City Treasurer 209

4. Receives copy Issues copy of 2 min/ Felicitas M. Quidilla of Certified True Certified True Copy Certified True Nenita R. Maduli Copy of Tax of Tax Declaration/ Copy of Tax Declaration/ Certification Declaration/ Certification Certification X-X-X-X- END OF TRANSACTION –X-X-X-X

EQUEST FOR AN UPDATED TAX DECLARATION OF TRANSFER OF OWNERSHIP AND CONFORMING OF CERTIFICATE OF TITLE

A. ABOUT THE SERVICE: Real Property owners may request an updated Tax Declaration upon transfer of ownership of real property from the previous owner to the new owner

B. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, etc.

C. WHAT ARE THE REQUIREMENTS For transfer of ownership: Duly registered documents of transfer (sale, quitclaim, donation etc.), photocopy of title, Certificate Authorizing Registration (BIR) Certificate of Non Tax Delinquency, Transfer Tax Fee Certification, DAR Certification for untitled land and Payment of processing fee and payment of certified true copy of tax declaration

For conformation of title: Photocopy of title, Copy of supporting documents, Real property tax payments, Transfer tax fee if there is a change of name; Letter request and Payment of processing fee and payment of certified true copy of tax declaration.

D. FEES/CHARGES: Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

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F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PFOCES- PERSON IN FEES/ FOR S CLIENT PROVIDER SING RESPONSIBLE/ CHARG M TIME IN-CHARGE ES 1 Submit Search, verified 10 min/ Nenita R. Maduli complete documents for Document Felicitas M. Quidilla requirements completeness and for transfer or validity conformity/ Records documents In the Receiving Log Book and transmit to the Tax Mapping Section 2 Compute Assessment and prepare the following: A. Field 20 min/ Felicitas M. Quidilla Appraisal & FAAS and Concepcion C. Assessmen Tax Palalay t Declaration Sheet B. Tax Declaration

3 Assigns 3 min/ Felicitas M. Qudilla Assessment Real Real Nenita R. Maduli Property No. of Property Field Appraisal and Units Assessment Sheet/ Tax Declaration 4 10 min/ Edsel P. Corpuz RPU Felicitas M. Quidilla 5. Pay Certified 3 min/ Edsel P. Corpuz Php100.0 True Copy of Tax Felicitas M. Quidilla Tax Declaration Declaration

6 Receives copy Issues updated Tax 2 min/ of Declaration Tax updated Tax Declaration Declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

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APPRAISAL AND ASSESSMENT OF NEWLY CONSTRUCTED/RENOVATED BUILDINGS AND OTHER IMPROVEMENTS AND NEWLY INSTALLED MACHINERIES

A. ABOUT THE SERVICE Owners of newly constructed/renovated buildings and other improvements and newly installed machineries are required to declare said properties for appraisal and assessment for taxation purposes.

B. WHO MAY AVAIL OF THE SERVICE Owners of newly constructed/renovated buildings and other improvements and newly installed machineries.

C. WHAT ARE THE REQUIREMENTS: For newly constructed/renovated buildings and other improvements: Blue print copy of the approved Building Plan Copy of the Building Permit Certificate of Occupancy Sworn Statement of True Current and Fair Market Value of Real Property

For Machinery: Description of Machinery Proof of Cost of Acquisition of the machinery including cost of transportation, installation and insurance Sworn Statement of True and Current and Fair Market Value of Real Property

D. FEES/CHARGES: Php100.00 for each copy of Tax Declaration

E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCES- PERSON FEES/ FORM CLIENT SING REPONSIBLE/ CHARGES TIME IN-CHARGE 1 Request for Receives request/ 10 min/ Concepcion C. Appraisal and requirements request Palalay Assessment Emmanuel P. Batara (written or Verifies records Verbal request)

Submit complete Requirements

2 Client confer Conduct physical 2 hours and Emmanuel P. Batara with the service Inspection of the 30 minutes/ Charlie M. Abitong provider as to Building/machinery RPU Concepcion C. the schedule of Palalay the physical Rolando S. Austria inspection of the building/ machinery 212

3 Prepares Sketch Plan 1 hour/ Emmanuel P. Batara of the building/ Building/ Charlie M. Abitong Print pictures of the Machinery Machinery

Computes 30 min/ Concepcion C. Palala assessment and RPU Rolando S. Austria assigns Property Emmanuel P. Batara Index No. Charlie M. Abitong

Prepare the following A. Field 30 min/ Concepcion C. Appraisal & FAAS/ Palalay Assessment Tax Emmanuel P. Batara Sheet Declaration Charlie M. Abitong A. Tax Rolando S. Austria Declaration

4. Assigns Assessment 3 min/ Felicitas M. Quidilla Real Property No. of FAAs and Nenita R. Maduli the Field Appraisal Tax and Assessment Declaration Sheet and Tax Declaration 5 Approved Field 10 min/ Edsel P. Corpuz Appraisal and FAAS/Tax Felicitas M. Quidilla Assessment Sheet Declaration and Tax Declaration/ Encode 6 Pay Certified Issues Certified True 3 min/ Nenita R. Maduli Php100.00 True Copy of Tax Copy of Tax Tax Felicitas M. Quidilla Declaration in Declaration Declaration the City Treasurer’s Office X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR AN UPDATED TAX DECLARATION FOR SIMPLE TRANSACTIONS (CORRECTION OF AREA AND CORRECTION OF NAME)

ABOUT THE SERVICE:

Real Property owners may request an updated Tax Declaration in cases of incorrect area and misspelled name.

A. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, etc.

B. WHAT ARE THE REQUIREMENTS

For incorrect area (Titled Lots) 213

Letter request Approved plan Photocopy of the title Realty Tax receipts Payment of Processing Fee and Certified True Copy of Tax Declaration

For incorrect are (Untitled Lots) Sketch map prepared and signed by a duly licensed geodetic engineer Technical description or lot data computation of the lot Realty Tax Receipt Payment of processing fee and payment of certified true copy of tax declaration

For correction of name: Letter request Any documents which supports the request for correction of name Copy of title or previous/old tax declaration Affidavit, if necessary Latest tax receipts Payment of processing fee and certified true copy of tax declaration

FEES/CHARGES:

Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM S CLIENT PROVIDER SING CHARGE/ CHARGE TIME RESPONSIBLE S 1 Submit letter Receives letter and 3 min/ Nenita R. Maduli request supporting document Felicitas M. Quidilla together with documents. the Records document requirements. submitted in the Receiving Log Book

2 Conduct research on 10 min/ Nenita R. Maduli the previous records RPU Concepcion C. on file to counter Palalay check submitted Rolando S. Austria documents.

Correct area on the 10 min/ Rolando S. Austria section maps based RPU on the submitted documents/maps

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3 Compute assessment and prepare the following: A. Prepare Field 20 min/ Felicitas M. Quidilla Php50.00 Presents Appraissal & FAAS/ Concepcion C. payment of Assessment Tax Palalay Processing Sheet Declaration fee B. Tax Declaration

4 Assigns Assessment 3 min/ Felicitas M. Quidilla Real Property No of FAAS/Tax Nenita R. Maduli the Field Appraisal Declaration and Assessment Sheet/Tax Declaration 5 Approves Field 10 min/ Edsel P. Corpuz Appraisal and FAAS/Tax Felicitas M. Quidilla Assessment Declaration Sheet/Tax Declaration/Encode 6 Present Issues certified true 2 min/Tax Felicitas M. Quidilla Php100 payment of copy of updated tax Declaration Nenita R. Maduli Certified True declaration Copy of Tax Declaration/ Receives copy Certified True Copy of Tax Declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR AN UPDATED TAX DECLARATION IN CASES OF CHANGE OF CLASSIFICATION OR CHANGE AS TO THE ACTUAL USE OF A CERTAIN PROPERTY

A. ABOUT THE SERVICE: Real Property owners may request an updated Tax Declaration in cases of change of classification or as to the actual use of a certain real property.

B. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, administrators

C. WHAT ARE THE REQUIREMENTS Letter Request Zoning certification from the City Planning and Development Office Ocular Inspection Report Realty Tax receipts Payment of Processing Fee and Certified True Copy of Tax Declaration

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D. FEES/CHARGES: Php50.00 processing fee for each real property unit Php100.00 for each certified photocopy of tax declaration

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM PS CLIENT PROVIDER SING CHARGE/ CHARGE TIME RESPONSIBLE S 1 Submit letter Receives letter and 3 min/ Nenita R. Maduli request supporting document Felicitas M. Quidilla together with documents. the Records document requirements. submitted in the Receiving Log Book

2 Conduct ocular 2 hours/ Concepcion C. inspection of the real RPU Palalay property. Rolando S. Austria Emmanuel P. Batara

Submit ocular 15 min/ Charlie M. Abitong inspection report report Concepcion C. Palalay Rolando S. Austria Emmanuel P. Batara Charlie M. Abitong

3 Presents Compute assessment payment of and prepare the Processing fee following: A. Prepare Field 20 min/ Felicitas M. Quidilla Php50.00 Appraissal & FAAS/ Concepcion C. Assessment Tax Palalay Sheet Declaration B. Tax Declaration

Assessment Declaration Sheet/Tax Declaration/Encode 6 Present Issues certified true 2 min/Tax Felicitas M. Quidilla Php100 payment of copy of updated tax Declaration Nenita R. Maduli Certified True declaration Copy of Tax Declaration/ Receives copy Certified True Copy of Tax Declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR LOT VERIFICATION IN THE CADASTRAL MAPS/TAX MAPS

ABOUT THE SERVICE:

Owners of land, surveyors, law offices, lending institutions, bankers, prospective buyers, may request the assistance of the City Assessor’s Office in verifying their real properties in the cadastral maps/section maps.

A. WHO MAY AVAIL OF THE SERVICES: Property owners, law offices, surveyors, banker, lending institutions etc.

B. WHAT ARE THE REQUIREMENTS Letter request or verbal request Old tax declarations for reference Copy of title, if any Receipt of realty tax for reference Payment of research fee

C. FEES/CHARGES: Php100.00 for each certified photocopy of tax declaration Php25.00 if the owner or presenter request for a certified copy of the sketch map

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM S CLIENT PROVIDER SING CHARGE/ CHARGE TIME RESPONSIBLE S 1 Request for Receives request/ 2 min/ Nenita R. Maduli verification of Endorse to tax request Concepcion C. property mapping section Palalay (Written or Rolando S. Austria verbal) Emmanuel P. Batara Charlie M. Abitong 217

Felicitas M. Quidilla

2 Present Assists and guides 20 min/ Nenita R. Maduli supporting land RPU Concepcion C. documents owner/presenter Palalay available in his verifies the Rolando S. Austria possession property in the Emmanuel P. Batara cadastral/tax map Charlie M. Abitong Felicitas M. Quidilla

3 Verifies the Prepares the property in the following: cadastral map/section A. Xerox copy 5 min/ Concepcion C. map/ of the Sketch Palalay Requests for sketch plan Rolando S. Austria certified plan/cadast Charlie M. Abitong photocopy of ral maps Emmanuel P.Batara sketch Nenita R. Maduli plan/certified true copy of tax declaration B. Prepares Concepcion C. certified 3 min/ Palalay true copy Certified Rolando S. Austria of tax true copy Charlie M. Abitong declaration of tax Emmanuel P. Batara declaration Nenita R. Maduli

4 Pay certified Signs certified true 3 min/ Edsel P. Corpuz Php25.00 photocopy of copy of sketch Sketch Felicitas M. Quidilla Php100.0 sketch plan/ plan/tax plan/certified certified true copy declaration true copy of of tax declaration tax declaration in the City Treasurer’s Office 5 Receives Issues certified 2 min/Tax Concepcion C. certified true photocopy of Declaration Palalay copy of sketch sketch plan/tax Rolando S. Austria plan/tax declaration Charlie M. Abitong declaration Emmanuel P. Batara Nenita R. Maduli

X-X-X-X- END OF TRANSACTION –X-X-X-X

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REQUEST FOR LOT IDENTIFICATION IN THE CADASTRAL MAPS/TAX MAPS

A. ABOUT THE SERVICE: Real Property Owners whose property was declared under the name of “UNKNOWN” may request the assistance of the City Assessor’s Office in identifying their real property in the cadastral maps/section maps and updates records if necessary.

B. WHO MAY AVAIL OF THE SERVICES: Real Property owners only (heirs, administrators)

C. WHAT ARE THE REQUIREMENTS Letter request or verbal request Old receipts of real property tax Old documents (sale, quitclaim, waiver, donation, affidavit) Old tax declarations Copy of title, if available

D. FEES/CHARGES: Php100.00 legal research fee Php50.00 processing fee Php100.00 for each certified true copy of tax declaration

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM S CLIENT PROVIDER SING TIME CHARGE/ CHAR RESPONSIBLE GES 1 Request (written Acknowledge 2 min/ Nenita R. Maduli or verbal) for request/ request identification of Endorse to tax property mapping section

2 Present Assists/guides land 1 hour/ Concepcion C. supporting owner/ RPU Palalay documents client identify the Rolando S. Austria available in property in the Charlie M. Abitong his/her cadastral/ possession tax map

Helps identifies the property in the cadastral map/section map.

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3 Pay processing Prepares the fee legal following: research fee and Certified A. Check 3 Min/RPU Concepcion C. Php10 True Copy of Property Palalay 0 Tax Declaration Index No. Rolando S. Austria Php50. to the Office of Php10 the City B. Prepares 20 Min/ Felicitas M.Quidilla 0 Treasurer Field Field Concepcion C. Appraisal Appraisal and Palalay And Assesssment Assessment Sheet/Tax Sheet/Tax Declaration Declaration

4 Assigns Real 3 min/ Felicitas M. Quidilla Property No. of Field FAAS/tax Nenita R. Maduli Appraisal and declaration Assessment Sheet/Tax Declaration 5 Approved Field 10 min/ Edsel P. Corpuz Appraisal and FAAS/Tax Felicitas M. Quidilla Assessment Declaration Sheet/Tax Declaration/ Encode 6 Present Signs Certified True 3 min/Tax Edsel P. Corpuz payment of Copy of Tax Declaration Felicitas M. Quidilla Certified True Declaration. Copy of Tax Declaration. Issues certified true 2 min/Tax Nenita R. Maduli Receives copy copy of tax Declaration Felicitas M. Quidilla of certified true declaration copy tax declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST UPDATED TAX DECLARATION OF SUBDIVIDED OR CONSOLIDATED LOTS

A. ABOUT THE SERVICE: Real Property Owners, surveyors, law offices, may request the Office of the City Assessor to update their tax declaration in conformity with the approved subdivision/consolidation plan. Each property owner will be issued separate tax declaration and can pay their real property tax separately.

B. WHO MAY AVAIL OF THE SERVICES: Real Property owners, law offices, surveyors

C. WHAT ARE THE REQUIREMENTS 220

Letter request or verbal request Blue or white print copy of the approved subdivision/consolidation plan Supporting documents (sale with partition, adjudication with partition, deed of partition, etc) Photocopy of each title Certificate Authorizing Registration, if applicable Transfer Tax Fee if cases when there is change of name Certificate of Non Tax Delinquency/Realty Tax Receipts Payment of Processing Fee

D. FEES/CHARGES: Php50.00 processing fee for each parcel of the land Php100.00 for each certified true copy of tax declaration

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM PS CLIENT PROVIDER SING TIME CHARGE/ CHAR RESPONSIBLE GES 1 Request (written Receives/Records 2 min/ Nenita R. Maduli or verbal) document in the request Felicitas M. Quidilla Submit complete Receiving Logbook/ requirements. Endorse documents Pay processing to tax mapping fee at the office of section Php50/ the City RPU Treasurer’s Office 2 A. Reflects 30 min/ Concepcion C. Subdivision Approved Palalay consolidation plan Rolando S. Austria maps in the section maps

B. Assigns Property Index No.

3 Compute assessment: Prepares the following:

A. Field 20 Min/ Concepcion C. Appraisal FAAS/ Tax Palalay And Declaration Felicitas M. Quidilla Assessment Sheet/ Tax Declaration

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4 Assigns Real 3 min/ Felicitas M. Quidilla Property No. of Field FAAS/Tax Nenita R. Maduli Appraisal and declaration Assessment Sheet/Tax Declaration 5 Approved Field 10 min/ Edsel P. Corpuz Appraisal and FAAS/Tax Felicitas M. Quidilla Assessment Declaration Sheet/Tax Declaration/ Encode 6 Pay certified true Signs certified true 3 min/Tax Edsel P. Corpuz Php10 copy of tax copy of tax Declaration Felicitas M. Quidilla 0 declaration in the declaration Office of the City Treasurer. Issues Certified True 2 min/ Nenita R. Maduli Receive copy Copy of Tax Tax certified true copy Declaration Declaration tax declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR NEW TAX DECLARATION OF A PARCEL OF LAND DECLARED FOR THE FIRST TIME

ABOUT THE SERVICE:

Owners of parcel of land who is not yet declared for taxation purposes or real properties declared under the name of “UNKNOWN OWNER” may request the Office of the City Assessor to cause the declaration in the name of the claimant upon submission of the required requirements.

A. WHO MAY AVAIL OF THE SERVICES: Real Property owners of undeclared parcel of land

B. WHAT ARE THE REQUIREMENTS Letter request Sketch plan of the lot prepared by a duly licensed Geodetic Engineer Notarized Affidavit of the Claimant that he has been in long, continuous and notorious possession of the property Notarized Affidavit of the Barangay Captain that the claimant is the present owner and actual possessor of the property Notarized Affidavit of Adjoining Owners that the Claimant is the rightful owner of the property Certification from the Community Environment and Natural Resources Office that the land is within the alienable and disposable area Ocular inspection /investigation report conducted by the Office of the City Assessor Receipt of Payment of Inspection Fee Receipt of Payment of Processing Fee

C. FEES/CHARGES: Php50.00 processing fee for each parcel of the land

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Php100.00 for each certified true copy of tax declaration Inspection fee of Php100.00 for urban barangays and Php200.00 for rural barangays.

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT/ SERVICE PROCES- PERSON IN FEES/ FORM S CLIENT PROVIDER SING TIME CHARGE/ CHAR RESPONSIBLE GES 1 Letter request/ Received/ 2 min/ Nenita R. Maduli Submit complete Records document request Felicitas M. Quidilla requirements to in the receiving the Receiving personnel Logbook/

Endorse documents to the Tax Mapping Section

2 Pay processing Evaluate, verifies, 10 min/ Rolando S. Austria Php10 fee/Pay ocular searches submitted document Concepcion C. 0 inspection fee at documents Palalay Or the Office of the Php20 City Treasurer 0

Schedule ocular Conduct ocular 1 hour and Rolando S. Austria Inspection with inspection/ 30 min/ Emmanuel P. the Tax Mapping investigation on the RPU Batara Section property Charlie M. Abitong Concepcion C. Palalay

20 min/ Rolando S. Austria Submit ocular report Emmanuel P. inspection report Batara Charlie M. Abitong Concepcion C. Palalay

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3 Prepares the following: A. Field 20 min/ Felicitas M. Quidilla Appraisal FAAS/Tax Concepcion C. and Declaration Palalay Assessment Sheet/ Tax Declaration

4 Assigns Real 3 min/ Felicitas M. Quidilla Property No. of Field FAAS/Tax Nenita R. Maduli Appraisal and Declaration Assessment Sheet/Tax Declaration 5 Approved Field 10 min/ Edsel P. Corpuz Appraisal and FAAS/Tax Felicitas M. Quidilla Assessment Declaration Sheet/Tax Declaration/ Encode 6 Pay certified Signs, issues 3 min/ Edsel P. Corpuz Php10 true copy of tax certified true copy of Tax Felicitas M. Quidilla 0 declaration in tax declaration Declaration Nenita R. Maduli the Office of the City Treasurer. Receive copy certified true copy tax declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR ANNOTATION AND CANCELLATION OF ENCUMBRANCE IN THE FIELD APPRAISAL AND ASSESSMENT SHEET AND TAX DECLARATION

A. ABOUT THE SERVICE Real property owners, law offices, courts, lending institutions, etc., upon presentation of a duly registered documents of encumbrance may request the Office of the City Assessor for annotation and or cancellation of a certain encumbrance in the Field Appraisal and Assessment Sheet and Tax Declaration.

B. WHO MAY AVAIL OF THE SERVICE Property owners, law offices, Courts, lending institutions,

C. WHAT ARE THE REQUIREMENTS: Duly registered documents (Mortgaged Contract, Cancellation of Mortgaged, Court Orders, Notice of Levy, Bail bond, Cancellation of Bail bond, etc.) Receipts of Payment of Annotation Fee

D. FEES/CHARGES: Php100.00 for each copy of Tax Declaration and Certification

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E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDER PROCES- PERSON FEES/ FORMS CLIENT SING REPONSIBLE/ CHARGES TIME IN-CHARGE 1 Submit duly Receives, searches. 3 min/ Nenita R. Maduli registered document Felicitas M. Quidilla document of encumbrance 2 Pay annotation Annotates or cancels 10 min/ Felicitas M. Quidilla Php100.00 fee and cert- encumbrance in the FAAS and Nenita R. Maduli Php100.00 fied true copy Field Appraisal and Tax Edsel P. Corpuz of tax declara- Assessment Sheet/ Declaration tion Tax Declaration/ Encode

Prepares and signs 3 min/ Nenita R. Maduli certified true copy Tax Felicitas M. Quidilla of tax declaration Declaration Edsel P. Corpuz

3 Receives Issues certified true 2 min/ Nenita R. Maduli certified true copy of tax Tax Felicitas M. Quidilla copy of tax declaration Declaration declaration X-X-X-X- END OF TRANSACTION –X-X-X-X

ISSUANCE OF NOTICE OF ASSESSMENT

A. ABOUT THE SERVICE Before paying their real property taxes, taxpayers should get from the City Assessor’s Office their Notice of Assessment to ensure that all their real properties be paid.

B. WHO MAY AVAIL OF THE SERVICE Property owners, administrators or caretakers of real properties

C. WHAT ARE THE REQUIREMENTS: Previous Tax Receipts Tax Declarations of property if newly acquired and not yet transferred Names of Real Property Owners

D. FEES/CHARGES:

No fees required

E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

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F. HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/ SERVICE PROVIDEPROCES - PERSON FEES/ FORMS CLIENT SING REPONSIBLE/ CHARGES TIME IN-CHARGE 1 Presents receipt, Receives, searches 5 min/ Edsel P. Corpuz Tax declaration RPU Felicitas M. Quidilla or gives the name Prepares Notice of Concepcion C. of real property Assessment, Palalay owner Rolando S. Austria Emmanuel P. 2 Receives Notice of Issues Notice of 2 minutes Batara Assessment Assessment Charlie M. Abitong

X-X-X-X- END OF TRANSACTION –X-X-X-X

VERIFYING HISTORY OR PREVIOUS RECORDS OF REAL PROPERTY

A. ABOUT THE SERVICE Real Property owners may request the City Assessor’s Office verify the history or previous records of a real property tax assessment for legal and taxation purposes.

B. WHO MAY AVAIL OF THE SERVICE Real property owners, law offices, courts, etc

C. WHAT ARE THE REQUIREMENTS: Tax Declaration (Old or New) Previous or Latest Tax Receipts Legal Documents if available Photocopy of title if

D. FEES/CHARGES: Legal research fee of Php100.00 Photocopy of documents Php100.00

E. SCHEDULE OF AVAILABILITY OF SERVICE: Mondays to Fridays, 8:00 AM to 5:00 PM

F. HOW TO AVAIL OF THE SERVICE: STEPS APPLICANT/ SERVICE PROVIDER PROCES- PERSON FEES/ FORMS CLIENT SING REPONSIBLE/ CHARGES TIME IN-CHARGE 1 Presents Receives, searches, 30/min Concepcion C. available verifies document RPU Palalay requirements as presented/interview Rolando S. Austria basis of the client if needed Nenita R. Maduli research Charlie M. Abitong Emmanuel P. Batara

2 Pay legal Present results of the 3 min/ Concepcion C. Php100.00 research search/verification/ Document Palalay; Php100.00 fee and certified photocopy of Rolando S. Austria photocopy document Charlie M. Abitong of documents Nenita R. Maduli 226

Emmanuel P. Batara

3 Receives photo- Signs and issues 3 min/ Felicitas M. Quidilla copy of photocopy of document Edsel P.Corpuz document document requested X-X-X-X- END OF TRANSACTION –X-X-X-X

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OFFICE OF THE CITY TREASURER – MARKET OFFICER IN CHARGE: EDIBERT L. BARENG ADDRESS: #35 BIL-LOCA, CITY OF BATAC, ILOCOS NORTE TELEPHONE NO.: (077) 792-4147 E-MAIL ADDRESS: [email protected]

VISION

Provide safe and sound collecting body, ensuring security and transparency of operation and transaction.

MISSION

In support with the Vision-Mission of the City Government of Batac. We, at Treasury- Market, commit ourselves to generate growth on revenues responsibly. We strive to build long- term client relationships based on mutual trust and respect. And to be the safest, most progressive market in the north, relentless in the pursuit of customer and employee excellence.

PERFORMANCE PLEDGES

We are committed to provide the highest possible quality service and pledge to achieve the following:

RESPONSE FRONTLINE SERVICES PERSONS RESPONSIBLE TIME

Payment of Rental Fees at the 8 minutes Edibert Bareng Public Market and Riverside Noel Narciso Empanadaan Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio Joemar Ordonia

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Payment of Market Entrance Fees 4 minutes Edibert Bareng at Public Market Noel Narciso Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio

Payment of Terminal Parking and 5 minutes Edibert Bareng Passage Fees Noel Narciso Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio

Payment of Parking Fees of Trucks 3 minutes Edibert Bareng and other Conveyance Noel Narciso Discharging Merchandise at Maureen Ava Alvarado the Public Market Mariejean Luluquisen June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio

Calibration of Weights and 9 minutes Edibert Bareng Measures Marijean Luluquisen

Issuance of Sticker for Annual 5 minutes Edibert Bareng Fixed Tax for Delivery Truck/Van Marijean Luluquisen

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PAYMENT OF RENTAL FEES AT THE PUBLIC MARKET AND RIVERSIDE EMPANADAAN

ABOUT THE SERVICE

Registered stallholders must pay stall rental regularly. Failure to comply may deprive their opportunity to lease.

WHO MAY AVAIL OF THE SERVICE

Stallholders/Vendors at City of Batac Public Market and Riverside Empanadaan.

WHAT ARE THE REQUIREMENTS

Official Receipt of latest payment.

FEES/CHARGES

A. Batac City Public Market 1. Commercial Buildings No. 1-6 Ground Floor Php 150.00/sq.m./mo. 2. Commercial Buildings No. 1-6 Second Floor Php 170.00/sq.m./mo. 3. IMEE Building Php 120.00/sq.m./mo. 4. Main Building Php 120.00/sq.m./mo. 5. Carinderia/Food Section Php 120.00/sq.m./mo. 6. Farmers Plaza Section Php 100.00/sq.m./mo. 7. ABC Building Php 120.00/sq.m./mo. 8. Other Commercial/Leasable Spaces Php 120.00/sq.m./mo. B. Riverside Empanadaan (RS) 1. RS1 Ground Floor a. Empanadaan Php 200.00/sq.m./mo. b. Mc Donalds Php 8,000.00/mo c. Kiosk/Cart Php 100.00/day 2. RS1 Second Floor Php 200.00/sq.m./mo. 3. RS2 Ground Floor a. Miki and Snack House Php 200.00/sq.m./mo. b. BBQ and Grills Php 180.00/stall/day 4. RS2 Second Floor Php 200.00/sq.m./mo. C. Eastern Side of the City Hall Php 120.00/sq.m./mo.

Reference: Chapter IV, Article A, Section 4A.04 of the Market and Slaughterhouse Code of 2014

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SCHEDULE OF AVAILABILITY OF THE SERVICE

EVERYDAY - 4:30 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN FEES/ STEP APPLICANT/ SERVICE FORM SING CHARGE/ CHAR S CLIENT PROVIDER S TIME RESPONSIBLE GES 1 Presents official Checks and 5 minutes Edibert Bareng receipt of latest verifies the Noel Narciso payment. market record Maureen Ava file and Alvarado computes the Mariejean Luluquisen amount to be June Jude Rigonan paid to include Felicidad Labayan surcharges, Virginia Castro interest and Michael Jhon Soliguen demandable due Cherry Ann Lagmay Chapte if any. Niña Jessica Gabriel r IV, Harley Caday Article Meverly Joy Abrojena A, Ryan Caesar Section Ambrocio 4A.04 Joemar Ordonia of the N/A 2 Pays computed Collects 3 minutes Edibert Bareng Market amount and payment, issue Noel Narciso and receive official official receipt Maureen Ava Slaught receipt. and records Alvarado erhous payment. Mariejean Luluquisen e Code June Jude Rigonan of 2014 Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio Joemar Ordonia x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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PAYMENT OF MARKET ENTRANCE FEES AT PUBLIC MARKET

ABOUT THE SERVICE

All transient vendors occupying space within the market buildings and premises shall pay market entrance fees.

WHO MAY AVAIL OF THE SERVICE

Transient market vendors

WHAT ARE THE REQUIREMENTS

Goods for sale.

FEES/CHARGES

*Chapter IV, Article A, Section 4A.07 of the Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF SERVICE

EVERYDAY - 4:30 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE

PROCE PERSON IN FEES/ STEP APPLICANT/CL SERVICE FORM SSING CHARGE/ CHAR S IENT PROVIDER S TIME RESPONSIBLE GES 1 Presents goods Inspects and 2 Edibert Bareng for sale. assess goods. minutes Noel Narciso Chapte Maureen Ava r IV, Alvarado Article Mariejean Luluquisen A, June Jude Rigonan Section Felicidad Labayan 4A.07 Virginia Castro of the N/A Michael Jhon Soliguen Market Cherry Ann Lagmay and Niña Jessica Gabriel Slaught Harley Caday erhous Meverly Joy Abrojena e Code Ryan Caesar of 2014 Ambrocio

231

2 Pays the Receives 2 Edibert Bareng assessed payment and minutes Noel Narciso amount and issue cash Maureen Ava receive ticket. Alvarado corresponding Mariejean Luluquisen cash ticket. June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

PAYMENT OF TERMINAL PARKING AND PASSAGE FEES FOR BUSES AND JEEPNEYS

ABOUT THE SERVICE

All public utility buses/mini-buses and public utility jeepneys must pay fees for terminal use or passage along the City of Batac limits.

WHO MAY AVAIL OF THE SERVICE

Public utility buses/mini-buses and public utility jeepneys.

WHAT ARE THE REQUIREMENTS

None

FEES/CHARGES

1. Buses Php 50.00/trip 2. Jeepneys Php 10.00/trip

Reference: Chapter IV, Article A, Section 4A14 of the Market and Slaughterhouse Code of 2014

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SCHEDULE OF AVAILABILITY OF THE SERVICE

EVERYDAY – 6:30 am to 5:00 pm

HOW TO AVAIL OF THE SERVICE PROCES PERSON IN FEES/ STEP APPLICANT/CL SERVICE FORM SING CHARGE/ CHAR S IENT PROVIDER S TIME RESPONSIBLE GES 1 Pays Collects payment 5 minutes Edibert Bareng Chapte N/A corresponding and issue cash Noel Narciso r IV, terminal fees ticket. Maureen Ava Article and receive cash Alvarado A, ticket. Mariejean Luluquisen Section June Jude Rigonan 4A.14 Felicidad Labayan of the Virginia Castro Market Michael Jhon Soliguen and Cherry Ann Lagmay Slaught Niña Jessica Gabriel erhous Harley Caday e Code Meverly Joy Abrojena of 2014 Ryan Caesar Ambrocio x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

PAYMENT OF PARKING FEES OF TRUCKS AND OTHER CONVEYANCE DISCHARGING MERCHANDISE AT THE PUBLIC MARKET

ABOUT THE SERVICE

There shall be collected fees for use of City-Owned Parking Area or Designated Streets.

WHO MAY AVAIL OF THE SERVICE

Delivery truck/van owners engaging business at City of Batac.

WHAT ARE THE REQUIREMENTS

None

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FEES/CHARGES

Day Parking Rates 1. Jeeps, jeepneys with or without trailer Php 20.00 for the 1st four hours 2. Cargo Trucks 1-5 tons capacity Php 30.00 for the 1st four hours 3. Cargo Trucks with more than 5 tons Php 50.00 for the 1st four hours capacity 4. Additional five pesos (Php 5.00) is collected for the succeeding hours.

Reference: Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL OF THE SERVICE

PROCES FEES/ STEP APPLICANT/CL SERVICE PERSON IN CHARGE/ FORM SING CHAR S IENT PROVIDER RESPONSIBLE S TIME GES 1 Pays assessed Assess the 2 minutes Edibert Bareng *Chapt N/A amount. capacity of Noel Narciso er IV, truck/van and Maureen Ava Alvarado Article collects payment. Mariejean Luluquisen A, June Jude Rigonan Section Felicidad Labayan 4A.05 Virginia Castro of Michael Jhon Soliguen Market Cherry Ann Lagmay and Niña Jessica Gabriel Slaught Harley Caday erhous Meverly Joy Abrojena e Code Ryan Caesar Ambrocio of 2014 2 Receive cash Issue cash ticket 1 minute Edibert Bareng ticket. tantamount to Noel Narciso assessed amount. Maureen Ava Alvarado Mariejean Luluquisen June Jude Rigonan Felicidad Labayan Virginia Castro Michael Jhon Soliguen Cherry Ann Lagmay Niña Jessica Gabriel Harley Caday Meverly Joy Abrojena Ryan Caesar Ambrocio x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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CALIBRATION OF WEIGHTS AND MEASURES

ABOUT THE SERVICE

All stall owners and transient market vendors are required to have their weighing scales tested, calibrated and sealed before actual use and renew every year thereafter or as the need arises. All weighing scales are required to have tag number and seal in order to be legal and publicly accepted. (Regulation of Practices Relative to Weights and Measures as provided in Chapter II of Consumer Act, RA No. 7394)

WHO MAY AVAIL OF THE SERVICE

All owners of weighing scale.

WHAT ARE THE REQUIREMENTS

Weighing Scales

FEES/CHARGES

• Permit to use Weighing Scales (capacity of not more than 30kg) Php120.00 • Permit to use Weighing Scales (capacity of more than 30kg but not more than 300kg) Php150.00

Reference: Chapter IV, Article B, Section 4B.03 of the Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS – 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00 am

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN FEES/ STEP APPLICANT/CL FORM SERVICE PROVIDER SING CHARGE/ CHAR S IENT S TIME RESPONSIBLE GES 1 Brings weighing Calibrates and tests 5 minutes Edibert Bareng *Chapte N/A scale to the according to different Mariejean r IV, Market Office. graduated weights. Luluquisen Article 2 Pay Receives payment, 4 minutes Edibert Bareng B, scorresponding issue official receipt, Mariejean Section amount and seals and stickered Luluquisen 4B.03 of receive labeled the weighing scale. Market and and stickered Slaught weighing scale erhouse and official Code of receipt. 2014 x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x 235

ISSUANCE OF STICKER FOR ANNUAL FIXED FOR DELIVERY TRUCK/VAN

ABOUT THE SERVICE

Every delivery truck/van of manufacturers or producers, wholesalers, dealers or retailers here at City of Batac must pay annual fixed tax and Mayor’s permit.

WHO MAY AVAIL OF THE SERVICE

Delivery truck/van owners engaging business at City of Batac.

WHAT ARE THE REQUIREMENTS

None

FEES/CHARGES

Annual Fixed Tax – Php 750.00 Mayor’s Permit – Php 150.00

Reference: Chapter II Article J and Chapter III Article A of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN FEES/ STEP APPLICANT/CL SERVICE FORM SING CHARGE/ CHAR S IENT PROVIDER S TIME RESPONSIBLE GES 1 Pays Receives 3 minutes Edibert Bareng Php corresponding payment and Marijean Luluquisen 900.00 amount and issue Official receive official Receipt. receipt. 2 Receives sticker. Issue sticker and 2 minutes Edibert Bareng records in the Marijean Luluquisen masterlist. x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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OFFICE OF THE CITY MAYOR - MARKET HEAD OF OFFICE: DOMINGO P. GARCIA

ADDRESS: # 35 BIL-LOCA, CITY OF BATAC, ILOCOS NORTE

TELEPHONE NO.: (077) 792-4147

E-MAIL ADDRESS: [email protected]

VISION

The office envisions a sustainable development, quality service to investors and the general public by protecting consumer’s right and welfare through committed, competent and ready to serve personnel.

MISSION

To continuously encourage the entrepreneurial spirit of the people and maintaining atmosphere of investor-friendly environment for the attainment of the goals and objectives of the City.

PERFORMANCE PLEDGES

We are committed to provide the highest possible quality service and pledge to achieve the following:

RESPONSE FRONTLINE SERVICES PERSONS RESPONSIBLE TIME Domingo P. Garcia Issuance of Certification as a Danilo P. Agulay 5 minutes Registered Stallholder/Vendor Gene T. Muñoz Kristel Joy D. Austria

Domingo P. Garcia Issuance of Certification of Ceased Danilo P. Agulay 5 minutes Stallholders Gene T. Muñoz Kristel Joy D. Austria

Domingo P. Garcia Processing of Application to Lease a Danilo P. Agulay 20 minutes Stall Gene T. Muñoz Kristel Joy D. Austria

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Domingo P. Garcia Danilo P. Agulay Processing/Renewal of Contract of 27 minutes Gene T. Muñoz Lease Kristel Joy D. Austria

Issuance of Certification of Non- Domingo P. Garcia Delinquency and Assessment of Danilo P. Agulay 10 minutes Gross Sales for the Renewal of Gene T. Muñoz Business License Kristel Joy D. Austria Issuance of Sticker for Annual Fixed 5 minutes Danilo P. Agulay Tax for Delivery Truck/Van Payment of Parking Fees of Trucks Gene T. Muñoz and other Conveyance Discharging 3 minutes Florante C. Mangapit Merchandise at the Public Market Domingo P. Garcia Complaints Against Illegal Vending 2 hours Danilo Agulay and Other Market-Related Concerns Gene Muñoz

ISSUANCE OF CERTIFICATION AS A REGISTERED STALLHOLDER/ VENDOR

ABOUT THE SERVICE

This service is issued to stallholders/vendors who request for certification as a registered stallholder/vendor for the purpose of availing grants, loans and others to financial intermediaries.

WHO MAY AVAIL OF THE SERVICE

Stallholders/Vendors at City of Batac Public Market and Riverside Empanadaan

WHAT ARE THE REQUIREMENTS

Letter request addressed to the Market Supervisor

FEES/CHARGES

Php 100.00 per certification

Reference: Chapter IV, Article A, Section 4A.13 of Market and Slaughterhouse Code of 2014

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SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL OF THE SERVICE

PERSON IN APPLICANT/ PROCESSI CHARGE/ FEES/ STEPS SERVICE PROVIDER FORMS CLIENT NG TIME RESPONSIBL CHARGES E 1 Submits letter Checks and verifies 2 Domingo P. Php Letter request the market stall record minutes Garcia 100.00 Request addressed to the and instructs the Danilo P. per Market client to pay at the Agulay certificat Supervisor. Treasury-Market for Gene T. ion Muñoz the certification. Kristel Joy D. Austria 2 Presents official Prepares, records and 3 Domingo P. receipt and releases the minutes Garcia receive certification. Danilo P. certification. Agulay Gene T. Muñoz Kristel Joy D. Austria x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

ISSUANCE OF CERTIFICATION OF CEASED STALLHOLDERS

ABOUT THE SERVICE

This service is issued to former stallholders who request certification of ceased business operation for Bureau of Internal Revenue (BIR) clearance and other legal purposes.

WHO MAY AVAIL OF THE SERVICE

Former stallholders at City of Batac Public Market and Riverside Empanadaan.

WHAT ARE THE REQUIREMENTS

Letter request addressed to the Market Supervisor

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FEES/CHARGES

Php 100.00 per certification

Reference: Chapter IV, Article A, Section 4A.13 of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL THE SERVICE

PERSON IN APPLICANT/ SERVICE PROCESSIN FEES/ STEPS CHARGE/ FORMS CLIENT PROVIDER G TIME CHARGES RESPONSIBLE 1 Submits letter Checks and 2 Domingo P. Garcia Php Letter request verifies the market minutes Danilo P. Agulay 100.00 Request addressed to the stall record and Gene T. Muñoz per Market instructs the client Kristel Joy D. certificat Supervisor. to pay at the Austria ion plus Treasury-Market unpaid for the balance certification. 2 Presents official Prepares, records 3 Domingo P. Garcia receipt and and releases the minutes Danilo P. Agulay receive certification. Gene T. Muñoz certification. Kristel Joy D. Austria x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

PROCESSING OF APPLICATION TO LEASE A STALL

ABOUT THE SERVICE

Any prospective business investors who wishes to establish, operate or conduct business at City of Batac Public Market and Riverside Empanadaan must process application to lease a stall.

240

WHO MAY AVAIL OF THE SERVICE

Any prospective business investors.

WHAT ARE THE REQUIREMENTS

Application to Lease a Stall

FEES/CHARGES

• Application Fee – Php 300.00 • Goodwill Fee – Php 100.00 per sqm • Deposit equivalent to 3 months rental

Reference: Chapter II, Article D, Sections 2D.04 and 2D.11 of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL THE SERVICE

PROC PERSON IN APPLICANT/ SERVICE FEES/ STEPS ESSIN CHARGE/ FORMS CLIENT PROVIDER CHARGES G TIME RESPONSIBLE 1 Submits the Receives and 2 Domingo P. Garcia Php Applicati Application to checks the minute Danilo P. Agulay 300.00 on to Lease a Stall. application form, s Gene T. Muñoz Applicati Lease a schedules the Kristel Joy D. on fee Stall drawing of lots if Austria there are several applicants, and instructs the client to pay the Application Fee at the Treasury- Market. Administers Attends the 5 Domingo P. Garcia drawing of lots 2 schedules minute Danilo P. Agulay and awarding of drawing of lots. s Gene T. Muñoz stall. Instructs the Php 13 Domingo P. Garcia awardee to pay 100.00 minute Danilo P. Agulay the Goodwill Fee per sqm s Gene T. Muñoz and deposit Goodwill

241

equivalent to 3 Fee plus months rental at deposit Treasury-Market equivale and discuss all the nt to 3 policies including months solid waste rental management and mode or schedule of payments. x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

PROCESSING OR RENEWAL OF CONTRACT OF LEASE

ABOUT THE SERVICE

Stallholders must have contract of lease which states the general guidelines, terms and conditions pertaining to the stall occupancy at the Public Market and Riverside Empanadaan.

WHO MAY AVAIL OF THE SERVICE

Stallholders at City of Batac Public Market and Riverside Empanadaan.

WHAT ARE THE REQUIREMENTS

Valid Identification Card

FEES/CHARGES

None

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

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HOW TO AVAIL OF THE SERVICE

PERSON IN APPLICANT/ SERVICE PROCESSING FEES/ STEPS CHARGE/ FORMS CLIENT PROVIDER TIME CHARGES RESPONSIBLE 1 Submits the Checks and 5 minutes Domingo P. Garcia N/A Contract filled-up contract scrutinizes the Danilo P. Agulay of Lease of lease. contract of Gene T. Muñoz lease. Kristel Joy D. Austria Explains the 10 Domingo P. Garcia content of the minutes Danilo P. Agulay contract and Gene T. Muñoz affixes his signature as a witness. Forwards the 10 Domingo P. Garcia contract to the minutes Danilo P. Agulay Office of the City Gene T. Muñoz Treasurer and Office of the City Mayor for approval. 2 Receives a copy Issue and record 2 minutes Domingo P. Garcia of contract of contract of Danilo P. Agulay lease. lease. Gene T. Muñoz Kristel Joy D. Austria x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

ISSUANCE OF CERTIFICATION OF NON-DELINQUENCY AND ASSESSMENT OF GROSS SALES FOR THE RENEWAL OF BUSINESS LICENSE

ABOUT THE SERVICE

All stallholders must be certified as non-delinquent for them to be able to renew their business license. Failure to secure may deprive their right to engage and continue operating business.

WHO MAY AVAIL OF THE SERVICE

Stallholders at City of Batac Public Market and Riverside Empanadaan.

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WHAT ARE THE REQUIREMENTS

Business License Form

FEES/CHARGES

Computed unpaid balance of stalls rent if any.

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL THE SERVICE

PERSON IN FEES/ APPLICANT/ SERVICE PROCESS STEPS CHARGE/ CHARG FORMS CLIENT PROVIDER ING TIME RESPONSIBLE ES Review, compares and assess gross Busines Presents Domingo P. sales conforming s 1 business license 5 minutes Garcia to the norm and License form. Danilo P. Agulay average business Form growth rate. Verifies the Domingo P. *Outstan market stall record Garcia ding for possible Danilo P. Agulay balance account balances 2 minutes Gene T. Muñoz of stalls and instructs the Kristel Joy D. rent if client to pay at the Austria any. Treasury-Market. Presents the Prepares the Official Receipt certification of Domingo P. of payment and non-delinquency. Garcia receive business Records and Danilo P. Agulay 2 3 minutes license form and issue the business Gene T. Muñoz certification of license form and Kristel Joy D. non- the certification of Austria delinquency. non-delinquency. x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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ISSUANCE OF STICKER FOR ANNUAL FIXED FOR DELIVERY TRUCK/VAN

ABOUT THE SERVICE

Every delivery truck/van of manufacturers or producers, wholesalers, dealers or retailers here at City of Batac must pay annual fixed tax and Mayor’s permit.

WHO MAY AVAIL OF THE SERVICE

Delivery truck/van owners engaging business at City of Batac.

WHAT ARE THE REQUIREMENTS: None

FEES/CHARGES

Annual Fixed Tax – Php 750.00 Mayor’s Permit – Php 150.00

Reference: Chapter II Article J and Chapter III Article A of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL OF THE SERVICE

PERSON IN APPLICANT/ PROCESSING CHARGE/ FEES/ FOR STEPS SERVICE PROVIDER CLIENT TIME RESPONSIBL CHARGES MS E 1 Pays Receives payment 3 Danilo P. Php N/A corresponding and issue Official minutes Agulay 900.00 amount and Receipt. receive official receipt. 2 Receives sticker. Issue sticker and 2 Danilo P. records in the minutes Agulay masterlist. x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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PAYMENT OF PARKING FEES OF TRUCKS AND OTHER CONVEYANCE DISCHARGING MERCHANDISE AT THE PUBLIC MARKET

ABOUT THE SERVICE

There shall be collected fees for use of City-Owned Parking Area or Designated Streets.

WHO MAY AVAIL OF THE SERVICE

Delivery truck/van owners engaging business at City of Batac.

WHAT ARE THE REQUIREMENTS: None

FEES/CHARGES

Reference: Chapter IV, Article A, Section 4A.05 of Market and Slaughterhouse Code of 2014

SCHEDULE OF AVAILABILITY OF THE SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL OF THE SERVICE

PERSON IN FEES/ APPLICANT/ PROCESSI STEPS SERVICE PROVIDER CHARGE/ CHARGE FORMS CLIENT NG TIME RESPONSIBLE S 1 Pay assessed Assess the capacity of 2 minutes Gene T. Muñoz *Chapter N/A amount. truck/van and collects Florante C. IV, Article payment. Mangapit A, Section 2 Receive cash ticket. Issue cash ticket 1 minute Gene T. Muñoz 4A.05 of tantamount to Florante C. Market assessed amount. Mangapit and Slaughter house Code of 2014 x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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COMPLAINTS AGAINST ILLEGAL VENDING AND OTHER MARKET-RELATED CONCERNS

ABOUT THE SERVICE

All consumers and vendors are entitled to report suspicious acts of illegal vending, fraudulent acts and other market-related concerns for the protection of the general public.

WHO MAY AVAIL OF THE SERVICE

Any concerned citizen.

WHAT ARE THE REQUIREMENTS

Letter of Complaint

FEES/CHARGES

None

SCHEDULE OF AVAILABILITY OF SERVICE

MONDAYS TO SATURDAYS - 6:00 am to 5:00 pm SUNDAYS – 6:00 am to 10:00am

HOW TO AVAIL THE SERVICE

PROCES PERSON IN FEES/ APPLICANT/ STEPS SERVICE PROVIDER SING CHARGE/ CHARG FORMS CLIENT TIME RESPONSIBLE ES 1 Informs the Investigates the 1 hour Domingo P. N/A Letter Market Office of received complaint. Garcia of any suspicious, Danilo P. Agulay Compl fraudulent acts Gene T. Muñoz aint and other illegal activities in the market. 2 Attends and Invites the alleged 1 hour Domingo P. serves as a vendor, present the Garcia witness. complaint, listen to Danilo P. Agulay his side, gives just Gene T. Muñoz action and impose applicable sanctions or penalty if necessary and needed. x-x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x-x

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OFFICE OF THE MAYOR - BUSINESS PERMITS & LICENSES SECTION OFFICER IN CHARGE: ARNILDA B. LACAMBRA 1st Floor, Batac City Hall TEL. NO.: (077)792-28-82

VISION

A dynamic regulatory Business Permits and Licensing System of the City of Batac providing quality service to the business sector of the City.

A business friendly office with highly committed employees.

MISSION

To issue business permit and licenses to the entrepreneurs of the City of Batac with just and fair assessment at the least time possible. To provide quality and efficient service to compliance with applicable laws and regulations.

PERFORMANCE PLEDGES

WE, THE EMPLOYEES OF THE BUSINESS PERMITS & LICENSE SECTION, ARE DEVOTED TO ENDOW WITH UPPERMOST POTENTIAL QUALITY SERVICE AND PLEDGE TO DO THE FOLLOWING:

RESPONSE TIME FRONTLINE SERVICES PERSON(S) RESPONSIBLE (per transaction)

Issue Mayor’s Permit to ARNILDA B. LACAMBRA Conduct Business within the Within 1 hour and 15 ELLA MAY DOLORES M. CASTRO City minutes FRANCE MICHELLE P. DACANAY

ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO Issue Certificate of Renewal Within 30 minutes FRANCE MICHELLE P. DACANAY

ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO Issue Certificate of Closure Within 30 minutes FRANCE MICHELLE P. DACANAY

ARNILDA B. LACAMBRA Within 30 minutes ELLA MAY DOLORES M. CASTRO 248

Issue Certificate of No FRANCE MICHELLE P. DACANAY Existing Business within the City

ARNILDA B. LACAMBRA Issue Individual Mayor's ELLA MAY DOLORES M. CASTRO Within 30 minutes Permit (working permit) FRANCE MICHELLE P. DACANAY

Issue Mayor’s Permit to conduct group activities, ARNILDA B. LACAMBRA ELLA MAY DOLORES M. CASTRO advertisement, promotional Within 30 minutes FRANCE MICHELLE P. DACANAY activities, hanging of streamers, parade and motorcade

SECURING MAYOR'S PERMIT TO CONDUCT BUSINESS

ABOUT THE SERVICE:

Any individual/entity who wants to start or who will conduct business, activity or trade within the city must apply for a Mayor's Permit to operate and pay corresponding dues & fees.

The One-Stop Processing of Business Permits & Licenses is being conducted on the 1st working day of January until January 31, of every year.

WHO MAY AVAIL OF THE SERVICE:

Any individual/entity who wish to establish, operate, conduct or maintain business, activity or trade within the city.

WHAT ARE THE REQUIREMENTS:

 Photocopy of Barangay Clearance  Photocopy of Business Name Registration duly approved and issued by DTI (for Sole Proprietorship); or Photocopy of Articles of Incorporation or Partnership by SEC (for partnership or Corporation); or Certificate of Good Standing and Registration by CDA (for Cooperatives)  Photocopy of Sanitary Permit & Health Certificate  Photocopy of Fire Safety and Control Clearance

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 Photocopy of Zoning Conformity Certificate

ADDITIONAL REQUIREMENTS  Photocopy of BIR Clearance  Photocopy of Philhealth Clearance  Photocopy of SSS Clearance  Photocopy of Pag-Ibig Clearance  1 Pc. ID Picture (2 x 2)  Any other applicable requirements. Such as:  Photocopy of Land Tax Clearance (For the real estate lessors /boarding houses/dormitories) or Photocopy of Lease of Contract (for rented buildings)

FEES/CHARGES: Based on the City of Batac Local Revenue Code of 2014. Chapter II City Taxes, Section 2K.02 ato g. Chapter III, Article A. Mayor’s Permit Fee on Business Section 3A.01 a to b.

SCHEDULE OF AVAILABILITY OF THE SERVICE:

 Mondays to Fridays  8:00 AM to 5:00 PM (No Noon Break)  Saturdays and Sundays of January every year

HOW TO AVAIL OF THE SERVICE:

ST PROC PERSON IN FEES/ APPLICANT/CLIE SERVICE EP ESSIN CHARGE/RESPO CHAR FORMS NT PROVIDER S G TIME NSIBLE GES 1 Secure, fill-up Checks the 10 min. ELLA MAY Unified application form application form if it DOLORES M. Applicati and submit at the was filled-up CASTRO on Form

Business Permits properly FRANCE and Licensing MICHELLE P. Section (BPLS) for DACANAY Verification and VERIFIES previous 10 min. ARNILDA B. Assessment and payments & back LACAMBRA secure accounts. ELLA MAY documentary DOLORES M. requirements. CASTRO

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ASSESSES the 15 min. ARNILDA B.  Assess corresponding dues LACAMBRA ment applicable and issue RONALD JOHN P. Form Assessment Form. GABRIEL These incorporate computation of business tax and other miscellaneous fees that should be paid. All back accounts will also be included in the computation.

2 Pay and submit the Collects payment 5 min. HAROLD B. Official Application and issues official AGUIBITIN Receipt (Unified) Form, receipt. JEFFERSON B. Official Receipt and FERNANDEZ Required

Documents/ Requirements at Checks, evaluates 10 min. ELLA MAY the Business and verifies the DOLORES M. Permits and application, official CASTRO Licensing Section receipts and FRANCE for the preparation required documents MICHELLE P. and approval of the as to completeness. DACANAY Mayor’s Permit and receives the Mayor's Permit. Prepares the 15 min. ELLA MAY Mayor’s Permit. DOLORES M. CASTRO FRANCE MICHELLE P. DACANAY Records and 10 min. ELLA MAY Approve releases the Mayor’s DOLORES M. d Permit with scanned CASTRO Mayor's signature of the LCE FRANCE Permit and duly counter MICHELLE P. signed by the DACANAY Licensing Officer. ARNILDA B. LACAMBRA

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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SECURING OF INDIVIDUAL MAYOR'S PERMIT (WORKING PERMIT)

ABOUT THE SERVICE:

Before a butcher could slaughter in the slaughterhouse, he must first secure Mayor’s Permit.

WHO MAY AVAIL OF THE SERVICE:

Any individual engaged in slaughtering food animals at the City Slaughterhouse.

WHAT ARE THE REQUIREMENTS:

 Sanitary Permit  Community Tax Certificate  ID Picture (2x2)  Drug Test Result

FEES/CHARGES:

 For Mayor's Permit Php 200.00  For Occupation Fee Php 200.00

SCHEDULE OF AVAILABILITY OF THE SERVICE

 Mondays to Fridays  8:00 AM to5:00 PM (No Noon Break)

HOW TO AVAIL OF THE SERVICE:

ST PROC PERSON IN FEES/ APPLICANT/CLIE SERVICE EP ESSIN CHARGE/RESP CHARG FORMS NT PROVIDER S G TIME ONSIBLE ES 1 Submit documents Receives and 4 min. ELLA MAY at the Business reviews the DOLORES M. Permits & Licenses documents CASTRO

Section for FRANCE Verification & MICHELLE P. Assessment. DACANAY VERIFIES 4 min. ARNILDA B. previous payments LACAMBRA & back accounts. ELLA MAY DOLORES M. CASTRO

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Evaluates and 4 min. ARNILDA B. Mayor’s Assessm assesses the LACAMBRA Permit ent Form application. Then Php issue the 200.00 Asessment Form Occupati and instruct the on Tax client to pay the Php corresponding 200.00 fees at the City Treasury Office. 2 Present the Official Receives the 10 min. ELLA MAY Receipt and Official Receipt DOLORES M. required and prepares the CASTRO documents to the Mayor's Permit. FRANCE Business Permits MICHELLE P. & Licenses DACANAY Personnel for the Countersigns the 3 min. ARNILDA B. preparation of the Mayor's Permit. LACAMBRA Mayor's Permit. 3 Receives the Releases the 5 min. ELLA MAY Approved Mayor's Permit Mayor’s Permit DOLORES M. Mayor's with scanned CASTRO Permit signature of the FRANCE LCE and duly MICHELLE P. counter signed by DACANAY the Licensing Officer. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING CERTIFICATE OF BUSINESS CLOSURE

ABOUT THE SERVICE:

Any individual/entity who ceases to operate business, activity or trade in the City must secure a Certificate of Business Closure.

WHO MAY AVAIL OF THE SERVICE:

Any individual/entity who ceases to operate business, activity or trade within the city.

WHAT ARE THE REQUIREMENT:

 Certificate of Closure from Barangay Chairman where business is located

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 Settlement/Payment of all financial obligations due to the City Government as regards to business operations. (Official Receipts of Payments)  Statement of Gross Sales for the Latest year of business operation.

FEES/CHARGES:

Based on the City of Batac Local Revenue Code of 2014. Chapter II City Taxes, Section 2K.02 a to g.

SCHEDULE OF AVAILABILITY OF THE SERVICE

 Mondays to Fridays  8:00 AM to 5:00 PM (No Noon Break)

HOW TO AVAIL OF THE SERVICE

ST PROC PERSON IN FEES/ APPLICANT/CL SERVICE EP ESSIN CHARGE/ CHAR FORMS IENT PROVIDER S G TIME RESPONSIBLE GES 1 Submit the Receives and 4 min. ELLA MAY necessary reviews the DOLORES M. documents documents CASTRO FRANCE MICHELLE P. DACANAY Verifies if there are 10 min. ARNILDA B.  Assessm previous payments LACAMBRA ent Form & back accounts. RONALD JOHN After which, prepare P. GABRIEL and issue the Assessment Form and instruct the client to pay the corresponding fees at the City Treasury Office. 2 Present the Receives the 8 min. ELLA MAY Official Receipt Official Receipt and DOLORES M. and required prepares the CASTRO documents to Certificate of FRANCE the Business Closure. MICHELLE P. Permits & DACANAY

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Licenses Signs the Certificate 3 min. ARNILDA B. Personnel for of Closure LACAMBRA the preparation ELLA MAY of the Certificate. DOLORES M. CASTRO 3 Receives the Records and issues 5 min. ELLA MAY Approved Certificate. the Certificate. DOLORES M. Certificat CASTRO e of

FRANCE Closure MICHELLE P. DACANAY x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING CERTIFICATE OF RENEWAL OF MAYOR’S PERMIT TO OPERATE BUSINESS

ABOUT THE SERVICE:

Any individual/entity who has already submitted application for business renewal with complete requirements at the Business Permits & License Section and has paid all the corresponding dues and fees may secure Certificate of Renewal.

WHO MAY AVAIL OF THE SERVICE:

Any individual/entity who operates or conduct business, activity or trade within the city and has already paid and submitted application for business renewal.

WHAT ARE THE REQUIREMENTS:

 Photocopy of Receipt of Payment of the Renewal

FEES/CHARGES:  Php 100.00

SCHEDULE OF AVAILABILITY OF THE SERVICE  Monday-Friday  8:00 AM-5:00 PM (No Noon Break)

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HOW TO AVAIL OF THE SERVICE

PROCE PERSONCHAR FEES/ STE APPLICANT/ SERVICE SSING GE/ CHAR FORMS PS CLIENT PROVIDER TIME RESPONSIBLE GES 1 Submit the Receives and ELLA MAY necessary reviews the DOLORES M. documents documents CASTRO 4 min. FRANCE MICHELLE P. DACANAY Verifies payments, 10 min. ARNILDA B. Php Assessme prepare and issue LACAMBRA 100.00 nt Form Assessment Form and instruct the client to the corresponding fees at the City Treasury Office. 2 Present the Receives the 8 min. ELLA MAY Official Receipt Official Receipt and DOLORES M. and required prepares the CASTRO documents to the Certification. FRANCE Business MICHELLE P. Permits & DACANAY Licenses Signs the 3 min. ARNILDA B. Personnel for the Certificate. LACAMBRA preparation of ELLA MAY the Certificate. DOLORES M. CASTRO

3 Receives the Records and issues 5 min. ELLA MAY Approved Certificate. the Certificate. DOLORES M. Certificate CASTRO of

FRANCE Renewal MICHELLE P. DACANAY x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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SECURING CERTIFICATE OF NO EXISTING BUSINESS

ABOUT THE SERVICE:

Any individual/entity who does not have existing business in the City may secure Certificate of No Existing Business.

WHO MAY AVAIL OF THE SERVICE:

Any individual/entity who does not have existing business in the City.

WHAT ARE THE REQUIREMENTS:

 Certificate of No Existing Business from the Barangay Chairman

FEES/CHARGES:

 Php 100.00

SCHEDULE OF AVAILABILITY OF THE SERVICE:

 Mondays to Fridays  8:00 AM to 5:00PM (No Noon Break)

HOW TO AVAIL OF THE SERVICE:

FEES PROCE PERSON IN / STEP APPLICANT/CLIE SERVICE SSING CHARGE/ CHA FORMS S NT PROVIDER TIME RESPONSIBLE RGE S 1 Submit the Receives and reviews ELLA MAY necessary the documents DOLORES M. documents CASTRO 4 min. FRANCE MICHELLE P. DACANAY Verifies, prepare and 10 min. ARNILDA B. Php Assess issue Assessment LACAMBRA 100.0 ment Form and instruct the 0 Form client to pay the corresponding fees at the City Treasury Office.

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2 Present the Official Receives the Official 8 min. ELLA MAY Receipt and Receipt and prepares DOLORES M. required documents the Certification. CASTRO to the Business FRANCE Permits & Licenses MICHELLE P. Personnel for the DACANAY preparation of the Signs the Certificate. 3 min. ARNILDA B. Mayor's Permit. LACAMBRA ELLA MAY DOLORES M. CASTRO

3 Receives the Records and issues 5 min. ELLA MAY Approve Certificate. the Certificate. DOLORES M. d CASTRO Certifica FRANCE te of No MICHELLE P. Existing DACANAY Busines s x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING MAYOR'S PERMIT TO GROUP ACTIVITIES, ADVERTISEMENT, PROMOTIONAL ACTIVITIES, HANGING OF STREAMERS, PARADE & MOTORCADE

ABOUT THE SERVICE:

Any individual/entity who intends to conduct group activities, advertisement, promotional activities, hang streamers, parades and motorcades within the territorial jurisdiction of the City must first secure a Mayor's Permit and pays corresponding dues and fees.

WHO MAY AVAIL OF THE SERVICE:

Any individual/entity who intends to conduct group activities, advertisement, promotional activities, hang streamers, parades and motorcades within the territorial jurisdiction of the City.

WHAT ARE THE REQUIREMENTS:

 Approved Letter of Request addressed to the City Mayor

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FEES/CHARGES:

 Based on the City of Batac Local Revenue Code of 2014. Chapter III Permit and Regulatory Fees, Article I. Permit Fee on Parades/Motorcade/Recorida, Section 3I.01, Article Q. Permit Fee for the Conduct of Group Actvities, Section 3Q.01, Article R. Permit Fee on the Hanging of Streamers/Tarpaulins, Section 3R.01.

SCHEDULE OF AVAILABILITY OF THE SERVICE:

 Mondays to Fridays  8:00 AM to 5:00PM (No Noon Break)

HOW TO AVAIL OF THE SERVICE:

PROCE PERSON IN FEES/ STE APPLICANT/CLIE SERVICE SSING CHARGE/ CHAR FORMS PS NT PROVIDER TIME RESPONSIBLE GES 1 Present the Assesses 10 min. ARNILDA B.  Assessme approved letter of Payment for the LACAMBRA nt Form request addressed Mayor's Permit to the City Mayor. and issue Assessment Form

and instruct the client to pay the corresponding fees at the City Treasury Office. 2 Present the Official Receives the 12 min. ELLA MAY Receipt and Official Receipt DOLORES M. required and prepares the CASTRO documents to the Mayor's Permit FRANCE Business Permits & needed. MICHELLE P. Licenses Personnel DACANAY for the preparation Countersigns the 3 min. ARNILDA B. of the Mayor's Mayor's Permit. LACAMBRA Permit.

3 Receives the Records and 5 min. ELLA MAY Approved Mayor's Permit issues the DOLORES M. Mayor's Mayor's Permit CASTRO Permit and instruct the FRANCE

client to MICHELLE P. coordinate with DACANAY the concerned office. x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

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OFFICE OF THE CITY MAYOR - TOURISM AND EVENTS SECTION

Head of Office: MERLYN T. GOROSPE Tel. No. (077) 677-2657 Email: [email protected]

VISION Position the City of Batac as a tourism hub of choice.

MISSION Formulate tourism and events plans and programs to promote, develop and sustain the city tourism industry as a mode of socio-economic activity and cultural affirmation that generates local employment, investment, and continue to mold an enhance cultural pride for all Batacquenos.

PERGORMANCE PLEDGES

The City Tourism and Events Section commits to provide the highest possible quality service and pledges to achieve the following:

RESPONSE TIME FRONTLINE SERVICES PERSON/S RESPONSIBLE (per transaction) MERLYN T. GOROSPE MARK KHEY P. GERMAN Arrange Tours for City Depends on the itinerary MARTINA ISABEL Visitors and Guest CLARISSE M. DAGUIO

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ARRANGE TOURS FOR CITY VISITORS AND GUESTS

ABOUT THE SERVICE: Assistance may be given to group of people who request for the arrangement and coordination of its benchmarking activities in the City of Batac.

WHO MAY AVAIL OF THE SERVICE: Local Government Units, National Agencies, Civil Society Organization, Students, and other private institutions

WHAT ARE THE REQUIREMENTS: Approved Letter Request addressed to the City Mayor Itinerary of Travel Contact details for proper coordination

FEES/CHARGES : None SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays – Fridays Saturdays – Sundays (if needed) 8:00AM – 5:00PM

HOW TO AVAIL OF THE SERVICE

FEES/ STE APPLICANT/ SERVICE PROCESSI PERSON IN CHARGE / FORM CHARG PS CLIENT PROVIDER NG TIME RESPONSIBLE S ES 1. Submits Receives, 20 minutes MERLYN T. GOROSPE approved letter records, MARK KHEY P. request to confirms, and GERMAN None None benchmark. coordinates MARTINA ISABELA tours itinerary. CLARISSE M. DAGUIO

2. Shows up on the Presents Depends on MERLYN T. GOROSPE day requested requested best the itinerary MARK KHEY P. practices of the GERMAN city.

Accompanies and acts as the tour guide/ coordinator. X-X-X-X- END OF TRANSACTION –X-X-X-X

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OFFICE OF THE MAYOR - CITY DISASTER RISK REDUCTION AND MANAGEMENT DIVISION

In Charge of Office: ARVIN FRANCIS N. LUMANG 1st Floor, Batac City Hall Contact No.: 09228927971

VISION Reducing disaster risk for a safe, secure, and happy place to live in the Region.

MISSION To embrace the culture of resiliency, preparedness and awareness to the people of the City which will facilitate the development of a well-prepared independent conscientious citizenry against disasters at all level.

PERFORMANCE PLEDGES

By reducing disaster risk, we, the City Disaster Risk Reduction and Management Personnel guarantee to carry out the following:

RESPONSE TIME FRONTLINE SERVICES PERSONS RESPONSIBLE PER TRANSITION SEARCH, RESCUE AND 1 hour and 25 CLEARING OPERATIONS DURING minutes or depends ARVIN FRANCIS N. LUMANG DISASTER/S AND FORTUITOUS upon the location, CHARLES ALLEN T. EVENTS extent of search and ROSARIO rescue and damage brought about by the calamity

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INSPECT AND VALIDATE THE 1 hour and 18 minute DAMAGED INFRASTRUCTURE or depends upon the ARVIN FRANCIS N. LUMANG DUE TO CALAMITY location and extent of CHARLES ALLEN T. damage of the ROSARIO

infrastructure

CONDUCT TRAININGS ON Within a month DISASTER MANAGEMENT, BASIC LIFE SUPPORT AND FIRST AID ARVIN FRANCIS N. LUMANG CHARLES ALLEN T. ROSARIO

REQUEST FOR SEARCH, RESCUE AND CLEARING DURING AND AFTER A DISASTER OR CALAMITY

ABOUT THE SERVICE: Constituents of the City of Batac may request for search, rescue and clearing operations during and after a disaster or calamity.

WHO MAY AVAIL OF THE SERVICE:

Concerned/Affected citizens

WHAT ARE THE REQUIREMENTS:

 Verbal or written reports from Barangay officials, calamity victim/s/affected or any concerned citizens.  Letter request addressed to the City Mayor or to the City Disaster Risk Reduction and Management Officer.

FEES/CHARGES:

 None

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SCHEDULE OF AVAILABILITY OF SERVICE:

 24 Hours During Disasters  24 Hours After Disasters or until clearing is all done

HOW TO AVAIL OF THE SERVICE:

FEES/

STE PERSON IN APPLICANT/CLIEN SERVICE PROCESS CHARGE FORMS P CHARGE/RES T PROVIDER ING TIME S PONSIBLE 1 Reports/request Interviews the 3 minutes ARVIN NONE NONE Search and Rescue client and FRANCIS N. and clearing records the LUMANG operations/ submits request in the CHARLES approved letter logbook ALLEN T. request ROSARIO

Accompany Inspects and Within 30 ARVIN NONE NONE DRRMO or staff to validates the minutes or FRANCIS N. the affected area affected area depends LUMANG upon the CHARLES location ALLEN T. and extent ROSARIO of the damage NONE NONE Coordinates 10 minutes ARVIN with concerned FRANCIS N. CDRRMC LUMANG members the CHARLES needed ALLEN T. equipment and ROSARIO personnel for immediate deployment

NONE NONE Transfers Within 35 ARVIN disaster victims minutes or FRANCIS N. to designated depends LUMANG evacuation upon the CHARLES center location ALLEN T. and extent ROSARIO of the damage x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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REQUEST FOR INSPECTION AND VALIDATION OF DAMAGED INFRASTRUCTURE/ AGRICULTURAL INFRASTRUCTURE DUE TO THE OCCURENCE OF CALAMITY

ABOUT THE SERVICE: Constituents may request for the inspection and validation of damaged infrastructure, due to calamity, that needs rehabilitation. Request should be submitted during or immediately after the occurrence of calamity.

WHO MAY AVAIL OF THE SERVICE: Concerned/Affected citizens WHAT ARE THE REQUIREMENTS:  Letter request addressed to the City Mayor or to the City Disaster Risk Reduction and Management Officer.  Verbal or written reports from Barangay officials, calamity victim/s or any concerned/affected citizens.

FEES/CHARGES:  None

SCHEDULE OF AVAILABILITY OF SERVICE:  24 hours during calamity  Mondays to Sundays  8:00 A.M. to 5:00 P.M.

HOW TO AVAIL OF THE SERVICE:

PERSON FEES/ STE IN APPLICANT/CLIEN SERVICE PROCESS CHARGE FORMS P CHARGE/ T PROVIDER ING TIME S RESPONS IBLE 1 Reports/request Receives 5 minutes ARVIN NONE NONE inspection and and records FRANCIS validation from the request N. calamity victim/ in the LUMANG submits approved logbook CHARLES letter request ALLEN T. ROSARIO

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Coordinates 20 minutes ARVIN NONE NONE and FRANCIS schedules N.

inspection LUMANG and CHARLES validation ALLEN T. with the ROSARIO concerned CDRRMC NONE

members

NONE Informs the 1 minute ARVIN requestee of FRANCIS the N. schedule LUMANG NONE CHARLES

ALLEN T. ROSARIO Goes to the Within 30 damaged minutes or ARVIN NONE

infrastructur depends FRANCIS N. e site for upon the LUMANG inspection location NONE and and extent CHARLES validation of the ALLEN T. damage ROSARIO

NONE 2 Recieves the result Informs the 5 minutes ARVIN FRANCIS of the inspection and requestee N. vlidation the result of inspection LUMANG and CHARLES validation ALLEN T. ROSARIO

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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REQUEST FOR TRAINING SERVICES ON DISASTER MANAGEMENT, BASIC LIFE SUPPORT AND FIRST AID

ABOUT THE SERVICE: Agencies, schools and organizations may request for training services of the City Disaster Risk Reduction and Management Council on Disaster Management, Basic Life Support and First Aid. WHO MAY AVAIL OF THE SERVICE:

Agencies, schools and organizations.

WHAT ARE THE REQUIREMENTS:

 Letter request addressed to City Mayor

FEES/CHARGES: None

SCHEDULE OF AVAILABILITY OF SERVICE:  Mondays to Fridays  8:00 A.M to 5:00 P.M.

HOW TO AVAIL OF THE SERVICE:

FEES/ PROCE PERSON IN STEP APPLICANT/CLIE SERVICE CHARGE FORMS SSING CHARGE/RE NT PROVIDER S TIME SPONSIBLE 1 Duly approved Receives and 5 ARVIN NONE NONE letter request records the minutes FRANCIS N. approved request LUMANG in the logbook CHARLES ALLEN T. Coordinates ROSARIO schedule to partner agencies the conduct of training 2 Receives the Informs requestee Within a ARVIN NONE NONE schedule of the for the schedule of month FRANCIS N. training trainings LUMANG CHARLES ALLEN T. ROSARIO x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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OFFICE OF THE CITY ENGINEER Head of Office: HILARION G. NALUPTA 2nd Floor, Batac City Hall Tel No.: (077) 677 – 19 – 26 e-mail: [email protected]

VISION:

To provide, control and maintain quality public infrastructure services dedicated to promote multi-disciplined department committed to exceptional performance and client satisfaction that will impact positively on the safety of both our community.

MISSION:

To deliver infrastructure and other engineering services that are resilient, innovative, quality and sustainable that will meet the present and future requirements of the City.

PERFORMANCE PLEDGES

WE HEREBY COMMIT OURSELVES TO PERFORM OUR TASKS WITH EFFICIENCY, PROMPTNESS AND COURTESY AND PLEDGE TO ACHIEVE THE FOLLOWING:

FRONTLINE SERVICES RESPONSE TIME PERSON/S RESPONSIBLE

 Request for preparation of Program of 1-2 days (or depending on HILARION G. NALUPTA Works for Infrastructure and Public Works the nature and location of JOEL F. ESTAL Projects works to be done) LORINA L. BATTULAYAN EVELYN L. SAGSAGAT JAMES A. ESPIRITU ARVI JAN R. OPELAC

 Request for the utilization of any 2-3 hours (or depends upon HILARION G. NALUPTA government equipment the location of the site) JIMMY C. CORPUZ JOEL F. ESTAL LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC CHRYSLER JOHN T. ULIT (with assigned operator/driver)

 Request for rental of any government 2-3 hours (or depends upon HILARION G. NALUPTA

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equipment the location of the site) JIMMY C. CORPUZ JOEL F. ESTAL LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC CHRYSLER JOHN T. ULIT (with assigned operator/driver)

 Request for minor maintenance repair of 1-2 DAYS HILARION G. NALUPTA infrastructure projects JIMMY C. CORPUZ JOEL F. ESTAL LORINA L. BATTULAYAN EVELYN L. SAGSAGAT ARVI JAN R. OPELAC CHRYSLER JOHN T. ULIT

 Request for inspection and preparation of 2-3 hours HILARION G. NALUPTA statement of work accomplished JOEL F. ESTAL LORINA L. BATTULAYAN EVELYN L. SAGSAGAT JAMES A. ESPIRITU ARVI JAN R. OPELAC

Mission: To

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REQUEST FOR PROGRAM OF WORKS FOR ANY INFRASTRUCTURE PROJECT

ABOUT THE SERVICE:

Barangay Officials or any other government offices who needs to avail any proposed city funded infrastructure projects, drainage systems, bridges and roads, installation or construction of safety projects and all other civil works may request assistance in the preparation of Program of Work (POW) with detailed plans and specifications as guide in project implementation.

WHO MAY AVAIL OF THE SERVICE: • Barangay Officials ; Other Government Offices

REQUIREMENTS: • Request Letter and supporting documents if there are any

FEES / CHARGES: • None

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/CLIENT SERVICE PROCESSING Person IN Fees/ FORMS PROVIDER TIME Charge/Responsible Charges

1. Submit letter request Receives and 5 mins. Hilarion G. Nalupta NONE Approved approved by the Mayor records approved Joel F. Estal request or resolution with Request Letter or Lorina L. Battulayan letter / confirmation from the resolution Evelyn L. Sagsagat resolution funding source of the Arvi Jan R.Opelac project Chrysler John T. Ulit

2. Guide and assist Conducts 1 hour - urban Hilarion G. Nalupta NONE NONE assigned engineer/s to validation and site 2 hours – rural Joel F. Estal the site inspection James A. Espiritu

3. Preparation of :

1. plan and 1 day James A. Espiritu NONE NONE design

2. program of 1 day Joel F. Estal NONE NONE work

4. Review the 1 hour Hilarion G. Nalupta NONE NONE Program of Work and Plans & Design

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5. Signs the 20 minutes James A. Espiritu NONE NONE Program of Work Joel F. Estal and Plans & Hilarion G. Nalupta Design Noralyn I. Manahan

6. Submit Program 3 minutes Lorina L. Battulayan NONE NONE of Work with Evelyn L. Sagsagat Plans & Design of Arvi Jan R. Opelac the project to the City Mayor for approval

7. Approves 1 hour Mayor Albert D. Chua NONE NONE Program Of Work and Plans & Design

8. Receives POW and Records and 5 minutes Lorina L. Battulayan NONE NONE plan releases the Evelyn L. Sagsagat approved POW Arvi Jan R. Opelac and plan

X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR UTILIZATION OF HEAVY EQUIPMENT AND VEHICLES

ABOUT THE SERVICE:

Barangay Constituents or any government offices may request for the use of any government equipment to be used in the implementation of various barangay projects and any interested parties who needs to utilize government vehicles.

WHO MAY AVAIL OF THE SERVICE:

• Barangay Constituents; Other Government Offices

REQUIREMENTS:

• Request Form/Letter approved by the mayor and supporting documents if there are any • For emergency situation, phone calls or radio communication is recognized

FEES / CHARGES: • None

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

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HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/CLIENT SERVICE PROCESSING Person IN Fees/ FORMS PROVIDER TIME Charge/Responsible Charges

1. Submit Request Receives and 5 mins. Hilarion G. Nalupta NONE Request Form/Letter Request records Joel F. Estal Form approved by the mayor approved Lorina L. Battulayan Request Evelyn L. Sagsagat

Letter Arvi Jan R.Opelac Chrysler John T. Ulit

2. Guide and assist assigned Conducts 1 hour - urban Hilarion G. Nalupta NONE NONE engineer/s to the ocular 2 hours – rural Joel F. Estal inspection site (for inspection and Jimmy U. Corpuz and utilization of heavy recommend assigned operator equipment only) needed equipment for the job

3. Ask for the schedule of the Schedules the 20 minutes Hilarion G. Nalupta NONE NONE equipment / vehicle availability of Jimmy U. Corpuz equipment Arvi Jan R. Opelac

X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR RENTAL OF EQUIPMENT

ABOUT THE SERVICE:

Any individual or private entity may rent equipment for different services from the City Government through the Office of the City Engineer.

WHO MAY AVAIL OF THE SERVICE:

• Any individual or private entity

REQUIREMENTS: • Request Form/Letter and supporting documents if there are any

FEES / CHARGES:

** Fees or charges are based on Chapter V, Article A., Section 5A.01 of the 2014 Local Revenue Code of the City of Batac

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SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m. •

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/CLIENT SERVICE PROCESSING Person IN Fees/ FORMS PROVIDER TIME Charge/Responsible Charges

1. Submit approved Receives and 3 mins. Lorina L. Battulayan Request Form letter of request for records Evelyn L. Sagsagat approved Arvi Jan R.Opelac rental of equipment Request Letter Chrysler John T. Ulit

2. Guide and assist Conducts hour - urban Hilarion G. Nalupta NONE assigned validators to ocular 2 hours – rural Joel F. Estal the inspection site inspection and Jimmy U. Corpuz and recommend assigned operator needed equipment for the job

3. Ask for contract Prepare 30 minutes Lorina L. Battulayan Rental agreement and Order of Contract Evelyn L. Sagsagat ** Documents Payment Agreement and Order of Payment (rental documents)

Request approval of rental Sign rental 5 minutes Hilarion G. Nalupta Rental

documents documents documents

Pay equipment rental at Receive 5 minutes Wilhelmina Aliazas Order of the Treasury Office Ruth Agulay Payment payment and Issue Official Harold Aguibitin Randy Narciso Receipt

Submit Official Receipt Attach OR 3 minutes Lorina L. Battulayan NONE to rental Evelyn L. Sagsagat documents

3. Request Schedule of Schedule the 10 minutes Jimmy U. Corpuz Rental Equipment rented Arvi Jan R. Opelac documents equipment (depends on the availability of equipment)

4. Request for the Prepare trip 10 minutes Chrysler John T. Ulit RENTAL issuance of trip ticket ticket Arvi Jan R. Opelac DOCUMENTS indicating the number of days for the rented equipment

X-X-X-X- END OF TRANSACTION –X-X-X-X

273

REQUEST FOR MINOR MAINTENANCE REPAIR

ABOUT THE SERVICE:

Barangay Officials or any other government offices may request assistance in the rehabilitation, repair and improvement of drainage systems, wall protection, roads and bridges, public buildings and other public facilities and prepare Program of Work (POW) with detailed plans as guide in project implementation.

WHO MAY AVAIL OF THE SERVICE: • Barangay Officials, Other Government Offices

WHAT ARE THE REQUIREMENTS:

• Request Letter or verbal request from source • Photos of the existing structure that needs repair/improvement

FEES / CHARGES: • None

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL OF THE SERVICE:

STEPS APPLICANT/CL SERVICE PROCESSING Person IN Fees/ FORMS IENT PROVIDER TIME Charge/Respons Charges ible

1. Submits verbal or Receives and 5 mins. Hilarion G. Nalupta NONE Request written request on records Joel F. Estal Form the degree of approved Lorina L. impending or Request Battulayan damage of infra Letter Evelyn L. Sagsagat Arvi Jan R.Opelac Chrysler John T. Ulit

2. Guide and assist Conducts 1 hour - urban Hilarion G. Nalupta NONE NONE assigned survey and 2 hours – rural Joel F. Estal engineer/s to the ocular James A. Espiritu site inspection of the proposed

274

Prepares 1 day NONE NONE Hilarion G. Nalupta Plan and Joel F. Estal Program of James A. Espiritu Work Review and 30 minutes Hilarion G. Nalupta NONE NONE Recommends Joel F. Estal plan & program of work for approval Approves Plan & 1 hour Mayor Albert D. NONE NONE Program Of Chua Work

3. Receives POW Releases and 5 minutes Lorina L. NONE NONE Record POW Battulayan Evelyn L. Sagsagat Arvi Jan R. Opelac

X-X-X-X- END OF TRANSACTION –X-X-X-X

REQUEST FOR INSPECTION AND PREPARATION OF STATEMENT OF WORK ACCOMPLISHED FOR COLLECTION OF PAYMENT AS PER CONTRACT

ABOUT THE SERVICE:

Contractors of City infrastructure projects may request for inspection and statement of work accomplished for the to be attached to their requests for billing.

WHO MAY AVAIL OF THE SERVICE:

• Contractors

WHAT ARE THE REQUIREMENTS:

• Request Letter for inspection and billing approved by the mayor and supporting documents if there are any • FEES / CHARGES: • None

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

275

HOW TO AVAIL OF THE SERVICE:

STE APPLICANT/CLI SERVICE PROCESSI Person IN Fees/ FORMS/ PS ENT PROVIDER NG TIME Charge/Responsi Charges Documents ble

1. Submit Request Receives and 5 mins. Hilarion G. Nalupta NONE Request Letter Letter approved by records Joel F. Estal the mayor approved Lorina L. Battulayan Request Letter Evelyn L. Sagsagat

Arvi Jan R.Opelac Chrysler John T. Ulit

2. Schedules 10 mins. Hilarion G. Nalupta NONE Request Letter date of Evelyn L. Sagsagat Inpection

2. Guide and assist PMC Conducts 1 hour - urban Hilarion G. Nalupta NONE Request Letter/ inspectorate team to inspection 2 hours – rural Joel F. Estal Project Punchlist the site Chrysler John T. Ulit PMC Inspectorate Team

3. Ask for the statement Prepares 20 minutes Evelyn L. Sagsagat NONE Request Letter / of work accomplished statement of Project Punchlist work accomplished

4. Signs and 10 minutes Hilarion G. Nalupta NONE NONE recommends Noralyn I. Manahan statement of accomplished for approval

5. Signs and 1 hour Mayor Albert D. Chua NONE Statement of approves Work statement of Accomplished/R accomplished equest Letter

6. Receives statement of Records and 5 minutes Lorina L. Battulayan NONE Statement of work accomplished releases Evelyn L. Sagsagat Work statement of Accomplished/R accomplished equest Letter

X-X-X-X- END OF TRANSACTION –X-X-X-X

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OFFICE OF THE CITY BUILDING OFFICIAL Head of Office: RICHARD A. PUNGTILAN 1st Floor, City Hall Building, City of Batac

Tel No.: (077) 792 – 31 - 10

VISION

By 2019, the Office of the City Building Official will be the premier building regulatory office through resolute enforcement of the National Building Code and policies, contributory to the assurance of public safety, sound environmental protection and improvement of quality of life for the residents of the City of Batac.

MISSION

Support sustainable development of the City of Batac through implementation of high quality design standards, and systematic procedures and regulations of all buildings and structures.

PERFORMANCE PLEDGES

WE ARE COMMITTED TO PROVIDE THE HIGHEST POSSIBLE QUALITY SERVICE AND PLEDGE TO ACHIEVE THE FOLLOWING:

FRONTLINE SERVICES RESPONSE PERSON TIME RESPONSIBLE (Per Transaction)

Securing Building Permit 3 days & 50 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion

277

Securing Certificate of 3 days & 50 minutes Richard A. Pungtilan Occupancy Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion

Securing Certificate of 1 day & 20 minutes Richard A. Pungtilan Annual Building Imee F. Sipisip Inspection Indalecio p Arcangel Abigail J. Asuncion

Securing Fencing Permit 1 day & 50 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion

Securing Electrical Permit 1 day & 40 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion

Securing Permit for 30 minutes Richard A. Pungtilan Temporary Service Imee F. Sipisip Connection Abigail J. Asuncion

Securing Demolition 30 minutes Richard A. Pungtilan Permit Imee F. Sipisip Abigail J. Asuncion

Securing Sign Permit 1 day & 30 minutes Richard A. Pungtilan Imee F. Sipisip Indalecio p Arcangel Abigail J. Asuncion

Securing Excavation and 25 minutes Richard A. Pungtilan Ground Preparation Imee F. Sipisip Permit Abigail J. Asuncion

Securing Mechanical, 1 day & 30 minutes Richard A. Pungtilan Architectural, Electronics, Imee F. Sipisip Civil/Structural Permit Indalecio p Arcangel Abigail J. Asuncion

Issuance of Building 20 minutes Richard A. Pungtilan Inspection Clearance for Imee F. Sipisip Business License Permit Abigail J. Asuncion

Issuance of a 15 minutes Richard A. Pungtilan Certification Imee F. Sipisip Abigail J. Asuncion

278

SECURING BUILDING PERMIT

ABOUT THE SERVICE:

Any person, firm or corporation, including any agency or instrumentality of the government that will construct, alter, repair, convert, move and add any building/structure or any portion, shall first obtain a building permit from the Building Official.

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who are interested to construct, alter, repair, convert, move and add any building/structure

WHAT ARE THE REQUIREMENTS:

• Duly Accomplished Application Form • Barangay Clearance/Permit to Construct Civil Works from the Barangay that has territorial jurisdiction over the applicant and property. • Certified True Copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT/CLEARANCE or CERTIFICATE OF NON-TAX DELINQUENCY of lot (and lot improvement, if renovation, addition and extension) from the City Treasurers Office • LATEST TAX DECLARATION of lot (and lot improvement, if renovation, addition and extension) from the City Assessors Office. • LOT SECTION MAP/SUBDIVISION PLAN of lot • DPWH CLEARANCE for newly constructed building/structures along National Roads • LOCATIONAL CLEARANCE from the City Planning and Development Office • FIRE SAFETY EVALUATION CLEARANCE from the City Fire Marshall • DENR Non-Coverage Clearance for Industrial & Commercial Project not covered under PD 1586. • NATIONAL HISTORICAL COMMISSION CLEARANCE for the development of project on designated Historical sites. • PROJECT PLANS with Bill of Materials/Cost Estimate and General Specifications

FEES/CHARGES:

New Schedule of fees and other charges are computed based on the National Building Code of the Philippines and its Implementing Rules and Regulations and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac. Surcharge and penalty are imposed on started project without issued building permit.

279

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSI CHARGE/ STEP/S CHARGE FORMS CLIENT PROVIDER NG TIME RESPONSIBL S E

1. Inquire and Brief client on 5 minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist. IMEE F. SIPISIP

2. Submit Duly Checks and 10 minutes OCBO- NONE Duly Accomplished receives ADMINISTRA accompli Application accomplished TIVE shed Forms & application DIVISION Applicatio Complete forms with n Forms; Supporting complete IMEE F. Brgy. Documents/ requirements. SIPISIP Clearanc Requirements Advice client e/ Permit to come back to after receipt Construct of notification Civil from the office Works; Certified True Copy of OCT/TCT ; Latest Tax Receipt/ Clearanc e or

280

Cert. of Non-Tax Delinque ncy; Tax Declarati on of lot; Lot Section Map/ Subdivisi on Plan; Project Plans with Bill of Materials/ Cost Estimate s; Locationa l Clearanc e

Conduct Site 4 hours OCBO- NONE NONE inspection (urban) INSPECTION and check 1 day (rural) AND status of ENFORCEME construction NT DIVISION (whether (IED) proposed or existing) and INDALECIO P. submit ARCANGEL inspection report ABIGAIL J. ASUNCION

Processing 15 minutes OCBO- NONE NONE and PROCESSING Evaluation of AND plans EVALUATION (whether in DIVISION conformity (PED) 281 with the implementing RICHARD A. rules & PUNGTILAN regulation of the National Building Code of the Philippines)

Assess and 5 minutes OCBO-AD New NONE issues the Schedule Order of RICHARD A. of fees Payment and PUNGTILAN and other tells client to charges pay at the are Treasury computed Office based on the National Building Code of the Philippine s and its Implemen ting Rules and Regulatio ns and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac

282

3. Submit Records the 5 minutes OCBO-AD NONE NONE Official Official Receipt to Receipts and IMEE F. Building prepares SIPISIP Office endorsement letter to Bureau of Fire for BFP Evaluation 4. Go back to Receives and 10 minutes OCBO-AD NONE NONE Building Records BFP Office and Safety IMEE F. submit BFP Evaluation SIPISIP Safety Clearance. Evaluation with the ABIGAIL J. Clearance. Official ASUNCION Receives Receipt Approved Building Permit with placard x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING CERTIFICATE OF OCCUPANCY

ABOUT THE SERVICE:

A Certificate of Occupancy is issued prior to occupancy or use of a building/structure to ascertain that the building is completed in conformity with the approved plans and specifications on this office and the provisions of the National Fire Code and National Building Code of the Philippines and its Implementing Rules and Regulations.

WHO MAY AVAIL OF THE SERVICE:

All Person, firm or corporation, including any agency or instrumentality of the government

WHAT ARE THE REQUIREMENTS:

• Duly Filled-up Application Form for Certificate of Occupancy • Notarized Certificate of Completion duly signed and sealed by the designer and in- charge of construction/installation 283

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL OF THE SERVICE:

PERSON IN APPLICANT/ SERVICE PROCESS FEES / STEPS CHARGE/ FORMS CLIENT PROVIDER ING TIME CHARGES RESPONSIBLE

1. Inquire and Provide 5 minutes OCBO- NONE NONE secure information as RECEIVING Application well as forms Forms and checklist of RICHARD A. requirements PUNGTILAN

IMEE F. SIPISIP

2. Submit filled - Checks and 5 minutes OCBO- NONE Duly up receives ADMINISTRATI Filled-up Application Application VE DIVISION Applicati Form & Forms with on Forms for complete complete RICHARD A. Certificat supporting requirements PUNGTILAN e of documents and tells client to Occupan come back after IMEE F. cy receipt of SIPISIP Notarized notification from Certificat the office e of Completi on

Conduct site 4 hours OCBO- NONE NONE final inspection (urban) 1 INSPECTION & evaluation of day (rural) AND building/structur ENFORCEMEN e (whether in

284

conformity with T DIVISION the (IED) implementing rules & INDALECIO P. regulation of the ARCANGEL National Building Code of ABIGAIL J. the Philippines) ASUNCION

Processing, 15 minutes review and OCBO- evaluation of PROCESSING application AND based on EVALUATION logbook, plans DIVISION (as-built plans (PED) as the case maybe) and RICHARDA A. specifications PUNGTILAN

Assess and 15 minutes OCBO-AD New Official issues the order Schedule Receipt of payment for RICHARD A. of fees and building fees PUNGTILAN charges and prepares based on endorsement to IMEE F. the Bureau of Fire SIPISIP National for Final Building Inspection tells Code of client to pay at the the Treasury Philippines Office. Records and its IRR Official Receipt 3. Submit the Receives the 5 minutes OCBO- NONE NONE Official Fire Safety RELEASING Receipt and Certificate. the Fire Safety Releases the IMEE F. Certificate to Electrical Permit SIPISIP Building Office ABIGAIL J. ASUNCION

285

4. Go back to Records and 5 minutes OCBO- NONE NONE Building Office Issues RELEASING after Electrical Certificate of tapping Occupancy IMEE F. inspection and SIPISIP receive the Certificate of ABIGAIL J. Occupancy ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING CERTIFICATE OF ANNUAL BUILDING INSPECTION

ABOUT THE SERVICE:

Under NBCDO Memorandum Circular no. 03 Series of 2011, Building Official is mandated to conduct Annual Inspection to all types of buildings within its jurisdiction.

Annual Inspection is conducted to ensure structural stability of the building and that all architectural, electrical, mechanical, plumbing/sanitary and safety standards are complied. After inspection and found to be in conformity with the approved plans and specifications on this office and the provisions of the National Fire Code, Philippine Electrical Code, Electronics Law, Philippine Mechanical Engineering Act and National Building Code and its Implementing Rules and Regulations, a Certificate of Annual Building Inspection will be issued.

WHO MAY AVAIL OF THE SERVICE:

All building/structure owners, including any agency or instrumentality of the government

WHAT ARE THE REQUIREMENTS:

• Letter Request for Annual Inspection • Filled-up Application Form for Certificate of Annual Building Inspection

FEES/CHARGES:

Fees and Charges are computed based on the Revised Implementing Rules and Regulations of the National Building Code (PD 1096).

286

SCHEDULE OF AVAILABILITY OF SERVICE • Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL OF THE SERVICE:

PROCE PERSON IN FEES / APPLICANT/ SERVICE STEPS SSING CHARGE/ CHARG FORMS CLIENT PROVIDER TIME RESPONSIBLE ES

1. Submit Receives the 5 OCBO- NONE Letter Request Letter Request minutes RECEIVING request Letter for and Duly filled-up for annual Application RICHARD A. annual inspection and Forms. Informs PUNGTILAN inspectio fill-up client on the Building Official n/ Duly Application scheduled date of filled-up Forms inspection and IMEE F. SIPISIP applicati advice to come Admin. Aide IV on form back after receipt of notification from the office A composite team 4 hours OCBO- NONE NONE of Inspectors (urban) INSPECTION (Civil, Electrical, 1 day AND Mechanical and (rural) ENFORCEMEN Electronics) will T DIVISION conduct (IED) inspection of Building / COMPOSITE Structure / Facility TEAM

2. Go back to Assesses annual 5 OCBO-AD New NONE Building inspection fees minutes Schedule Office upon and issues RICHARD A. of fees receipt of assessed fees for PUNGTILAN and notification payment charges based on the NBCP and its IRR

287

3. Pay at the Records Official 10 OCBO- NONE NONE treasury Receipt. minutes RELEASING office, go Prepares, back to Records and IMEE F. SIPISIP Building Issues the Office and Certificate of ABIGAIL J. present Annual Building ASUNCION Official Inspection Receipt. Receives the certificate

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING FENCING PERMIT

ABOUT THE SERVICE:

Any person, firm or corporation, including any agency or instrumentality of the government that will construct a perimeter fence, shall first obtain a fencing permit from the Building Official.

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who are interested to construct a perimeter fence

WHAT ARE THE REQUIREMENTS:

• Duly accomplished Application Form • Barangay Clearance/Permit to Construct Civil Works from the Barangay that has territorial jurisdiction over the applicant and property. • Certified True Copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT CLEARANCE/CERTIFICATE OF NON-TAX DELINQUENCY of lot (and lot improvement, if renovation, addition and extension) from the City Treasurers Office • LATEST TAX DECLARATIONS of lot (and lot improvement, if renovation, addition and extension) from the City Assessors Office. • LOT SECTION MAP/SUBDIVISION PLAN of lot • FENCING PLANS with Bill of Materials/Cost Estimate • Mayor’s Permit from City Planning and Development Coordinator Office

288

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

HOW TO AVAIL THE SERVICE:

APPLICA PERSON IN FEES / SERVICE PROCESSI STEPS NT/ CHARGE/ CHAR FORMS PROVIDER NG TIME CLIENT RESPONSIBLE GES

1. Inquire and Brief client on 6 Minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist. IMEE F. SIPISIP

2. Submit Checks and 10 minutes OCBO- NONE Duly Duly receives ADMINISTRATI accomplis Accomplish accomplished VE hed ed application DIVISION applicatio Application forms with n forms; Forms & complete IMEE F. Brgy. Complete requirements. SIPISIP Clearance Supporting Advice client to / Permit to Documents come back Construct / after receipt of Civil Requireme notification Works; nts from the office Certified True Copy of OCT/TCT;

289

Conduct Site 4 hours OCBO- NONE Latest Tax inspection and (urban ) INSPECTION Receipt/ verification 1 day (rural) AND Clearance (whether in ENFORCEMEN or Cert. of conformity with T DIVISION Non-Tax the (IED) Delinquen implementing cy; rules & INDALECIO P. Tax Dec. regulation of ARCANGEL of lot; the National Draftsman II Lot Building Code Section of the ABIGAIL J. Map/ Philippines) ASUNCION Subd. Admin. Aide IV Plan; Fencing Plan with Bill of Materials/ Cost Estimates; Mayor’s Permit

Processing 15 minutes OCBO- NONE NONE and Evaluation PROCESSING of plans and AND documents EVALUATION based on the DIVISION (PED) inspection and verification RICHARD A. report PUNGTILAN

Assess and 5 minutes OCBO-AD New NONE issues the Sched Order of RICHARD A. ule of Payment and PUNGTILAN fees tells client to and pay at the other Treasury charge Office s are comput ed based on the NBCP 290

and under Article E, Section 3E.03 of the 2014 Local Reven ue Code of the City of Batac 3. Submit Records the 5 minutes OCBO-AD NONE Official Official Official Receipt Receipt to Receipts and IMEE F. SIPISIP Building tells client to Office come back after receipt of notification from the office

4. Go back Records and 10 minutes OCBO-AD to Building Issues Office Approved IMEE F. SIPISIP upon Fencing Permit receipt of ABIGAIL J. notificatio ASUNCION n. Receives Approved Fencing Permit x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

291

SECURING ELECTRICAL PERMIT (FOR SMALL RESIDENTIAL/WATERPUMP)

ABOUT THE SERVICE: (Brief Description)

Any person, firm or corporation, including any agency or instrumentality of the government who intends to install electrical connection of a certain building/structure must secure first an Electrical Permit

WHO MAT AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends to install electrical connection of a certain building/structure

WHAT ARE THE REQUIREMENTS:

• Duly Accomplished Application Form • Barangay Clearance from the Barangay that has territorial jurisdiction over the applicant and property. • Certified true copy (c.t.c.) of the ORIGINAL CERTIFICATE OF TITLE/TRANSFER CERTIFICATE OF TITLE (TCT/OCT) of the lot. • LATEST TAX RECEIPT CLEARANCE/CERTIFICATE OF NON-TAX DELINQUENCY of lot (and improvement, if renovation, addition and extension) from the City Treasurers Office • LATEST TAX DECLARATION of lot from the City Assessors Office. • LOT SECTION MAP/SUBDIVISION PLAN of lot • ELECTRICAL PLAN • PICTURES of building/structure • CERTIFICATION OF INDIGENCY from DSWD and Barangay (for indigent, 4Ps, pro- poor applicants)

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

292

HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSING CHARGE/ STEPS CHARG FORMS CLIENT PROVIDER TIME RESPONSIB ES LE

1. Inquire and Brief client on 7 Minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist IMEE F. SIPISIP

2. Submit Duly Checks and 10 minutes OCBO- NONE Duly Accomplishe receives ADMINISTRA Accomplis d Application accomplished TIVE hed Forms & application DIVISION Applicatio Complete forms with n Form; Supporting complete IMEE F. Barangay Documents/ requirements. SIPISIP Clearance Requirement Advice client ; s to come back OCT/TCT; after receipt Latest Tax of notification Receipt from the Clearance office / Certificate of Non- Tax;

293

Latest Tax Declaratio n; Lot Section Map/Subd . Plan; Electrical Plan; Pictures of building/ structure; Cert. of Indigency (4Ps, pro- poor applicants )

Conduct 4 hours OCBO- NONE NONE inspection (urban ) INSPECTION and validation 1 day (rural) AND of electrical ENFORCEME wiring NT DIVISION installation (IED) (whether in conformity INDALECIO P. with the ARCANGEL implementing rules & ABIGAIL J. ASUNCION regulation of the National

Building Code of the

Philippines)

NONE OCBO- NONE Evaluation of 15 minutes PROCESSIN plans and G AND documents EVALUATION

DIVISION

(PED)

RICHARD A.

PUNGTILAN

294

Assess and Fees and NONE issues the 5 minutes OCBO-AD charges Order of based on Payment and RICHARD A. the tells client to PUNGTILAN NBCP & pay at the its IRR Treasury and Office under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City

3. Present Issues 5 minutes OCBO- NONE Official Official Electrical RELEASING Receipt Receipt to Permit to Building client together IMEE F. Office. with a SIPISIP Receives certification Permit ABIGAIL J. ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

295

SECURING PERMIT FOR TEMPORARY SERVICE CONNECTION

ABOUT THE SERVICE:

Permit for Temporary Service Connection is issued for new construction of buildings/structures and is given to all person, firm or corporation, including any agency or instrumentality of the government

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends to construct new building/structure

WHAT ARE THE REQUIREMENTS:

• Barangay Clearance from the Barangay that has territorial jurisdiction over the property. • LATEST TAX DECLARATION of lot from the City Assessors Office. • ELECTRICAL PLAN • Approved Building Permit for Construction

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

296

HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSI CHARGE/ STEPS CHARG FORMS CLIENT PROVIDER NG TIME RESPONSIBL ES E

1. Inquire and Brief client on 8 Minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist. IMEE F. SIPISIP

2. Submit Duly Checks and 10 minutes OCBO- NONE Duly Accomplish receives RECEIVING Accomplish ed accomplishe ed Application d application Application IMEE F. Forms & forms with SIPISIP Form; Complete complete Latest Tax Supporting requirements ABIGAIL J. Dec.; Documents/ ASUNCION Electrical Requireme Plan;

nts Approved

Bldg. Permit

Processing 5 minutes OCBO- NONE NONE and PROCESSING

Evaluation AND EVALUATION DIVISION (PED)

RICHARD A. PUNGTILAN

297

3. Submit Issues 5 minutes OCBO- NONE Official Official Permit for RELEASING Receipt Receipt to Temporary Building Service IMEE F. Office. Connection SIPISIP Receives to client Permit ABIGAIL J. ASUNCION x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING DEMOLITION PERMIT

ABOUT THE SERVICE:

Any person, firm or corporation, including any agency or instrumentality of the government who intends to demolish a building/structure within the city is required to secure a Demolition Permit.

298

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends to demolish any building/structure within the city

WHAT ARE THE REQUIREMENTS:

• Duly accomplished application form • Barangay Clearance from the Barangay that has territorial jurisdiction over the property. • LATEST TAX DECLARATIONS of building from the City Assessors Office. • Field Appraisal and Assessment Sheet (FAAS) • Picture of Building/Structure

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 p.m.

HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSIN STEPS CHARGE/ CHARGE FORMS CLIENT PROVIDER G TIME RESPONSIBLE S

1. Inquire and Brief client on 9 Minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist. IMEE F. SIPISIP

299

2. Submit Duly Checks and 10 minutes OCBO- NONE NONE Accomplished receives RECEIVING Application accomplished Forms & application IMEE F. Complete forms with SIPISIP Supporting complete Documents/ requirements ABIGAIL J. Requirements ASUNCION

NONE NONE Processing 5 minutes OCBO- and PROCESSING Evaluation AND EVALUATION DIVISION (PED)

RICHARD A. PUNGTILAN

Assess and 5 minutes OCBO-AD New NONE issues the Schedule of Order of RICHARD A. fees and Payment and PUNGTILAN charges based on tells client to the NBCP pay at the & its IRR Treasury and under Office Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac

3. Submit Issues 5 minutes OCBO- NONE Official Official Demolition RELEASING Receipt Receipt to Permit to Building client IMEE F. SIPISIP Office. ABIGAIL J. Receives ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

300

SECURING SIGN PERMIT

ABOUT THE SERVICE:

Prior to installation/erection/construction of signs/billboards (and the like), any person, firm or corporation, including any agency or instrumentality of the government, shall first secure a Sign Permit at the Building Office

WHO MAT AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends install/erect/construct signs/billboards and the like

WHAT ARE THE REQUIREMENTS:

• Duly Accomplished Application Form • Certified Photocopy of TCT/OCT • Certified Photocopy of Tax Declaration of lot • Certified Photocopy of Lot Plan • Plans of sign structures, structural design and computation • Specifications and Cost Estimates

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

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HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSI CHARGE/ STEPS CHARG FORMS CLIENT PROVIDER NG TIME RESPONSIBL ES E

1. Inquire and Brief client on 10 minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist. IMEE F. SIPISIP

2. Submit Duly Checks and 10 minutes OCBO- NONE Duly Accomplished receives RECEIVING Accomplishe Application accomplished d Application Forms & application IMEE F. Form; Duly Accomplishe Complete forms with SIPISIP d Application Supporting complete Form; Documents/ requirements ABIGAIL J. Certified Requirements ASUNCION Copy of OCT/TCT; Certified Conduct Site 4 hours OCBO- NONE Photocopy of Inspection and (urban) 1 INSPECTION Tax verification day (rural) AND Declaration ENFORCEME of lot; Certified NT DIVISION Photocopy of

(IED) Lot Plan; Plans of Sign INDALECIO P. Structures, ARCANGEL structural ABIGAIL J. design and ASUNCION computation; Specification and Cost estimates

302

Processing 5 minutes OCBO- NONE and Evaluation PROCESSING NONE AND EVALUATION DIVISION (PED)

Assess and 5 minutes RICHARD A. Fees and issues the PUNGTILAN other Order of charges are Payment and OCBO-AD computed tells client to based on pay at the RICHARD A. the Treasury PUNGTILAN National Office Building Code of the Philippine s and its Implemen ting Rules and Regulatio ns and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac

3. Submit Issues Sign 5 minutes OCBO- NONE Official Official Permit to client RELEASING Receipt Receipt to Building IMEE F. Office. SIPISIP Receives Permit ABIGAIL J. ASUNCION x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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SECURING EXCAVATION AND GROUND PREPARATION PERMIT

ABOUT THE SERVICE:

Excavation and Ground Preparation Permit is given to all person, firm or corporation, agency or instrumentality of the government who intends to excavate a certain property in preparation for any construction

WHO MAT AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends to excavate a certain property within the city

WHAT ARE THE REQUIREMENTS:

• Barangay Clearance from the Barangay that has territorial jurisdiction over the property. • LATEST TAX DECLARATIONS of lot from the City Assessors Office. • PROJECT PLAN

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

304

HOW TO AVAIL THE SERVICE:

FEES / APPLICANT/ SERVICE PROCESS PERSON IN STEPS CHARG FORMS CLIENT PROVIDER ING TIME CHARGE/ RESPONSIBLE ES 1. Inquire and Brief client on 5 minutes OCBO- NONE NONE Secure requirements RECEIVING Application and issues Forms application RICHARD A. form PUNGTILAN IMEE F. SIPISIP

2. Submit Duly Receives duly 5 minutes OCBO- NONE Duly accomplished accomplished ADMINISTRATIV Accomplish application application E DIVISION ed form and form and Application supporting supporting IMEE F. SIPISIP Form; documents documents Latest Tax Declaration; Project Plan Evaluation of 5 minutes OCBO- NONE NONE application PROCESSING AND

EVALUATION DIVISION (PED)

RICHARD A. PUNGTILAN

Assess and OCBO-AD issues the 5 minutes New RICHARD A. Schedul Order of Payment. PUNGTILAN e of fees Advice client to and pay at the charges Treasury based Office on the NBCP &

305

its IRR and under Article E, Section 3E.03 of the 2014 Local Revenu e Code of the City of Batac

3. Present Issues 5 minutes OCBO- NONE Official Official Excavation & RELEASING Receipt Receipt to the Ground releasing Preparation IMEE F. SIPISIP section. Permit ABIGAIL J. Receives ASUNCION Permit

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

SECURING MECHANICAL, ACHITECTURAL, ELECTRONICS, CIVIL/STRUCTURAL PERMIT

ABOUT THE SERVICE:

Prior to any mechanical, architectural, electronics, civil/structural works, any person, firm or corporation, including any agency or instrumentality of the government must secure first a Permit accompanied by the Building Permit

306

WHO MAT AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government who intends for any mechanical, architectural, electronics, civil/structural works of a certain building/structure

WHAT ARE THE REQUIREMENTS:

• Duly Accomplished Application Forms • PROJECT PLANS

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

HOW TO AVAIL THE SERVICE:

PERSON IN FEES / APPLICANT/ SERVICE PROCESSI CHARGE/ FORM STEPS CHARG CLIENT PROVIDER NG TIME RESPONSIBL S ES E

1. Inquire and Brief client on 10 Minu OCBO- NONE NONE Secure requirements tes RECEIVING Application and issues Forms application RICHARD A. forms and PUNGTILAN checklist IMEE F. SIPISIP

307

2. Submit Duly Verifies, 10 minutes OCBO- NONE Duly Accomplished checks and RECEIVING Accom Application receives plished Forms & accomplished IMEE F. Applica Complete application SIPISIP tion Supporting forms with Form; Documents/ complete ABIGAIL J. Project Requirements requirements ASUNCION Plan

Conduct 4 hours OCBO- NONE NONE Inspection, (urban) 1 INSPECTION verification day (rural) AND and validation ENFORCEMEN T DIVISION (IED)

INDALECIO P. ARCANGEL

ABIGAIL J. ASUNCION

Processing 5 minutes OCBO- NONE NONE and PROCESSING Evaluation of AND plans and EVALUATION documents DIVISION (PED)

RICHARD A. PUNGTILAN

308

Assess and 5 minutes OCBO-AD New NONE issues the Schedule Order of RICHARD A. of fees Payment and PUNGTILAN and tells client to charges pay at the based on Treasury the Office NBCP & its IRR and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac 3. Submit Issues 5 minutes OCBO- NONE Official Official Mechanical, RELEASING Receipt Receipt to Architectural, Building Electronics, IMEE F. Office. Civil/Structural SIPISIP Receives Permit Permit ABIGAIL J. ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

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ISSUANCE OF BUILDING INSPECTION CLEARANCE FOR BUSINESS LICENSE PERMIT

ABOUT THE SERVICE:

Building Inspection Clearance is required prior to the issuance of Business License Permit

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, engaged in business trade

WHAT ARE THE REQUIREMENTS:

• Business application forms

FEES/CHARGES:

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

310

HOW TO AVAIL THE SERVICE:

PERSON IN APPLICAN SERVICE PROCESSIN FEES / STEPS CHARGE/ FORMS T/ CLIENT PROVIDER G TIME CHARGES RESPONSIBLE

1. Present Checks and 10 minut OCBO- NONE Business the verifies es RECEIVING Application Business record/informat Forms application ion of business RICHARD A. forms and occupancy/use PUNGTILAN signs in permit IMEE F. SIPISIP the logbook

Issues the 5 minutes OCBO-AD New NONE Order of Schedule Payment and RICHARD A. of fees and tells client to PUNGTILAN other pay at the charges Treasury are Office computed based on the NBCP and its IRR and under Article E, Section 3E.03 of the 2014 Local Revenue Code of the City of Batac

311

2. Present Records and 5 minutes OCBO- NONE Official Official Issues RELEASING Receipt Receipt to Clearance Building IMEE F. SIPISIP Office. Receives ABIGAIL J. Clearance ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

ISSUANCE OF A CERTIFICATION

ABOUT THE SERVICE:

A certification is issued to any person, firm or corporation, including any agency or instrumentality of the government for building, occupancy, electrical and other permit issued for any legal purpose

WHO MAY AVAIL OF THE SERVICE:

All person, firm or corporation, including any agency or instrumentality of the government

WHAT ARE THE REQUIREMENTS:

• Written Request / Approved permit

FEES/CHARGES:

PhP 100.00 per Certification

SCHEDULE OF AVAILABILITY OF SERVICE

• Mondays to Fridays • 8:00 a.m. to 5:00 PM

312

HOW TO AVAIL THE SERVICE:

PROCES PERSON IN FEES / APPLICANT/ SERVICE FORM STEPS SING CHARGE/ CHAR CLIENT PROVIDER S TIME RESPONSIBLE GES

1. Request for Checks and verifies 11 mi OCBO- NONE Written the issuance record/information nutes RECEIVING request of of request. Records / certification request on the RICHARD A. approv logbook PUNGTILAN ed IMEE F. SIPISIP permit

2. Issues the Order of 5 OCBO-AD PhP NONE Payment and tells minutes 100.00 client to pay at the RICHARD A. Treasury Office PUNGTILAN

IMEE F. SIPISIP

3. Present Official Issues Certification 5 minutes OCBO- NONE Official Receipt to RELEASING Receipt Building Office. Receives IMEE F. SIPISIP Certification ABIGAIL J. ASUNCION

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

313

OFFICE OF THE CITY GENERAL SERVICES OFFICER Head of Office: NORIEL BENSON R. TABUNAN 1st Floor, City Hall Building, City of Batac Tel No.: (077) 792 – 31 - 10

VISION

A responsive dynamic, cohesive, highly equipped and service oriented arm of the City Government.

MISSION To deliver efficient, effective and timely services in the field of procurement supplies, property, records, human resources, facility improvement, systems, research and community services.

PERFORMANCE PLEDGE Committed to deliver quality and clean service, we, the General Services Office Personnel guarantee to carry out the following:

FRONTLINE SERVICES RESPONSE TIME PERSON RESPONSIBLE

Clearing/ Brushing/ Trimming 1-2 days Noriel Benson R. Tabunan and Pruning of trees along the Ferdinand G. Alibuyog the National Highways, Major Charmiane Mae T. Rosario roads and barangay roads Michael John D. Tadifa Robert Q. Ulit

Preparation of Program of Work 1 day Noriel Benson R. Tabunan Michael John D. Tadifa

Request for the installation 30 minutes Noriel Benson R. Tabunan of Tents/ Bleacher/ Stage and Ferdinand G. Alibuyog provision of Facilities, sound Charmiane Mae T. Rosario system, chairs, tables and other equipment

314

Collection of Garbage of Depends on the Noriel Benson R. Tabunan Business establishment schedule Ferdinand G. Alibuyog Charmiane Mae T. Rosario Michael John D. Tadifa

Repair and maintenance of 1-2 days, depends on the Noriel Benson R. Tabunan street lights, office building availability of the Equipment Michael John D. Tadifa office Equipment, and other Robert Q. Ulit facilities of the City Government Canor Torrate of Batac Jonathan Batay

Inspection and Acceptance 15 minutes Noriel Benson R. Tabunan of Delivered Goods Ferdinand G. Alibuyog Charmiane Mae T. Rosario Mark Angelo V. Sabas

CLEARING/BRUSHING/TRIMMING AND PRUNING OF TREES ALONG THE NATIONAL HIGHWAYS, MAJOR ROADS AND BARANGAY ROADS

A. ABOUT THE SERVICE:

Different offices/ departments, barangays and agencies of the city request for clearing, brushing, trimming or pruning of protruding trees along national along national highways, major roads, or any life hazard locations/ status of a tree.

B. WHO MAY AVAIL OF THE SERVICE:

Different barangays, organizations, private sector and general public.

C. WHAT ARE THE REQUIREMENTS:

Copy of the approved letter with the marginal note of the city mayor Cutting of trees – certification from DENR

D. FEES/CHARGES:  None - for public service purposes  Depends on the volume of work for private purposes

E. SCHEDULE OF AVAILABILITY OF THE SERVICE:

8:00 AM-5:00 PM Mondays to Fridays

315

F. HOW TO AVAIL OF THE SERVICE PERSON IN FEES/C STEP APPLICANT/ SERVICE PROCESSI CHARGE/RESP HARGE FORMS S CLIENT PROVIDER NG TIME ONSIBLE S 1 Submits Receives and 5 mins CHARMIANE MAE Approved approved records the T. ROSARIO request request letter approved request FERDINAND G form/letter for clearing/ letter ALIBUYOG brushing of NORIEL BENSON R. trees TABUNAN

Schedules the 15 mins MICHAEL JOHN D. clearing. Brushing TADIFA of trees ROBERT Q. ULIT

Acts on the Depends MARK ANTHONY request on the LAITAN volume of JOEGIT LABAYAN the trees to ALLAN TUMBLOD be pruned RICHARD PRINCESA MARCO ETAC PRODENCIO TAMANA ANTHONY PARAOAN ROWELLE GABAY ARIEL AUSTRIA

X-x-x-x-x- END OF TRANSACTION-x-x-x-x-x

316

PREPARATION OF PROGRAM OF WORK

A. ABOUT THE SERVICE:

Prepare and furnishing program of works for various projects of the city, different barangays and other organization.

B. WHO MAY AVAIL OF THE SERVICE:

City government of batac, different barangays, various organization.

C. WHAT ARE THE REQUIRMENTS:

Desired design of the project

D. FEES/CHARGES: NONE

E. SCHEDULE OF AVAILABILITY OF THE SERVICE:

8:00 AM-5:00 PM Mondays to Fridays

F. HOW TO AVAIL OF THE SERVICE:

PROC PERSON IN FEES/ STE SERVICE ESSI CHARGE/R FORM APPLICANT/CLIENT CHAR PS PROVIDER NG ESPONSIBL S GES TIME E 1 Presents the design Receive and 30 NORIEL N/A Desired and other important assess the design MINS BENSON R. design details of the project and other requests TABUNAN of the of the requestor MICHAEL project JOHN D. TADIFA

Furnish a hard 1 hour MICHAEL N/A copy of the JOHN D. requested POW TADIFA for signature of Dept. Head, requesting Punong Barangay and the CPDC X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X

317

REQUEST FOR THE INSTALLATION OF TENTS/BLEACHERS/STAGE AND PROVISION OF FACILITIES, SOUND SYSTEM, CHAIRS, TABLES AND OTHER EQUIPMENT

A. ABOUT THE SERVICE: Installations of tents/bleachers/stage and provision of facilities, sound system, chairs, tables and other equipment needed for different programs and events.

B. WHO MAY AVAIL OF THE SERVICE: City Government of Batac, different barangays, various organizations.

C. WHAT ARE THE REQUIREMENTS: Copy of the approved letter with the marginal note of the city mayor Copy of official receipt (for rentals)

D. FEES/CHARGES: None for public use Depends on the materials, equipment to be provided in case of private purposes

E. SCHEDULE OF AVAILABILITY OF THE SERVICE:  8:00 A.M. – 5:00 P.M.  Everyday  Depends on the scheduled event/program

F. HOW TO AVAIL OF THE SERVICE

PROCE PERSON IN STE APPLICANT/CL SERVICE FEES/CHA SSING CHARGE/RES FORMS PS IENT PROVIDER RGES TIME PONSIBLE 1 Request for the Receive and 5 mins CHARMIAN MAE Depends on Approved installation of record the T. ROSARIO the request FERDINAND G. tents/bleachers/ approved ALIBUYOG materials, form/lette stage and request letter equipment, r provision of facilities to facilities, sound Check the 15 mins NORIEL BENSON provide for system, chairs, availability of the R. TABUNAN private use MICHAEL JOHN tables, and other equipment to be D. TADIFA equipment used indicating the date and time to be used

318

2 Pay the rental Inform the 10 mins CHARMIAN MAE fee at the maintenance T. ROSARIO FERDINAND G. treasury office section on the ALIBUYOG and furnish a date of photocopy of the installation of official receipt tents/bleachers/ (for rentals) stage and provision of facilities, sound system, chairs, tables, and other equipment Action on the Depend ROBERT ULIT request (set-up s on the MARK ANTHONY LAITAN and keeping of schedul JOEGIT equipment) ed time LABAYAN ALLAN TUMBLOD RICHARD PRINCESA MARCO ULIT PRUDENCIO TAMANA ANTHONY PARAOAN ROWELLE GABAY ARIAL AUSTRIA X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X

COLLECTION OF GARBAGE OF BUSINESS ESTABLISHMENT

A. ABOUT THE SERVICE: Regular collection of garbage of business establishment within the heart of the city as part of maintaining the cleanliness and orderliness

319

B. WHO MAY AVAIL OF THE SERVICE: Different barangays and establishment who regularly pays garbage fee

C. WHAT ARE THE REQUIREMENTS: Copy of official receipt for garbage fees

D. FEES/ CHARGES Depends on the assessment of the BPLO

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: 5:00 A.M. – 6:00 P.M. Everday

F. HOW TO AVAIL OF THE SERVICE

PERSON IN APPLICANT/CLI SERVICE PROCESS FEES/CH STEPS CHARGE/RESPONSI FORMS ENT PROVIDER ING TIME ARGES BLE 1 Furnish a copy of Verify and check 5 mins CHARMIAN MAE T. Depends Request the receipt and with the BPLO for ROSARIO on the form/ letter location of the the location and FERDINAND G. assesme official business address of the payee ALIBUYOG nt of the receipt establishment to BPLO GSO Inform the 10 mins CHARMIAN MAE T. maintenance section ROSARIO on the location/ FERDINAND G. address of the payee ALIBUYOG

Schedule and inform 10 mins MICHAEL D. TADIFA the payee for the day of collection per week Collect garbage 5 mins/ RICHARD PRINCESA ANTHONY PARAOAN establish ALLAN TUMBLOD ment MARK ANTHONY LAITAN MARCO ETAC PRUDENCIO TAMANA ARIEL AUSTRIA ROWELLE GABAY JOEGIT LABAYAN

X-X-X-X-X- END OF TRANSACTION-X-X-X-X-X

REPAIR AND MAINTENANCE OF STREET LIGHTS, OFFICE BUILDING, OFFICE EQUIPMENT AND OTHER FACILITIES OF THE CITY GOVERNMENT OF BATAC

A. ABOUT THE SERVICE: The general services office is in charge in the repair and maintenance of the street lights, office building and other facilities of the City Government of Batac

320

B. WHO MAY AVAIL OF THE SERVICE: City government of Batac and different barangays

C. WHAT ARE THE REQUIREMENTS: Request form/letter/report

D. FEES/CHARGES: NONE

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: 8:00AM-5:00PM MON.-SUN.

F. HOW TO AVAIL OF THE SERVICE

STEP APPLICANT/CLI SERVICE PROCESSIN PERSON IN FEES FORM S ENT PROVIDER G TIME CHARGE/RESPONS /CHA S IBLE RGE S 1 Report/inform the Assess the Depends on NORIEL R. REQU gso maintenance reported the extent of TABUNAN EST team about the fault/facility damage of MICHAEL D. TADIFA FORM fault or facility to the facility to ROBERT ULIT / be repaired be repaired/ CANOR TORRATE LETT maintained JONATHAN BATAY ER/ REP` Prepare purchase 30 mins NORIEL R. ORT request of the TABUNAN materials needed MICHAEL D. TADIFA for the repair/ maintenance of damaged/ faulty facility and transmit it to the city mayor for approval Coordinate with Base on the NORIEL R. the procurement mode of TABUNAN office/ bac on the procurement MICHAEL D. TADIFA preparation and to be used ROBERT ULIT processing of the required documents Upon availability 30 mins to 1 MICHAEL D. TADIFA of the materials, hour/ JONATHAN BATAY act on the job depends on CANOR TORRATE the work to ROBERT ULIT be done

321

Assess and Check and test 10 mins NORIEL R. evaluate the the job done TABUNAN installed/ repaired MICHAEL D. TADIFA electrical system X-X-X-X-X- END OF TRANSACTION –X-X-X-X-X

INSPECTION AND ACCEPTANCE OF DELIVERED GOODS

A. ABOUT THE SERVICE: The general services office is in charge of the inspection and acceptance of delivered goods requested by different offices to ensure the quantity, technical specifications requested are met.

B. WHO MAY AVAIL OF THE SERVICE: Various supplier

C. WHAT ARE THE REQUIREMENTS:  Inspection and acceptance report  Delivery/ sales/ charge/ official receipt  Purchase order

D. FEES/ CHARGES: NONE

E. SCHEDULE OF AVAILABILITY OF THE SERVICE: 8:00AM – 12:00NN MON.-FRI. 1:00PM – 5:00PM MON.-FRI.

F. HOW TO AVAIL OF THE SERVICE:

STEP APPLICANT SERVICE PROCES PERSON IN FEES/ FORMS S /CLIENT PROVIDER SING CHARGE/ CHARG TIME RESPONSIBLE ES 1 Delivered Inform the official 15 mins. FERDINAND G. Purchas ordered inspectors, end ALIBUYOG e order/ CHARMIAN ROSARIO goods user, MARK SABAS sales/ representative from charge/ COA for inspection official of the goods receipt, delivered inspectio Inspect delivered Depends NORIEL R. TABUNAN n and goods base on on the FERDINAND G. acceptan ALIBUYOG purchase order volume of CHARMIAN ROSARIO ce report (check as to unit of MARK SABAS

322 measure, technical goods REPRESENTATIVE specifications) delivered FROM COA OFFICIAL INSPECTOR Accepts the 10 mins NORIEL R. TABUNAN delivered goods FERDINAND G. ALIBUYOG CHARMIAN ROSARIO END USER x-x-x-x-x-END OF TRANSACTION-x-x-x-x-x

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OFFICE OF THE CITY AGRICULTURIST Head of Office: MERRYLINE T. GAPPI 1st Floor, City Hall Building, City of Batac Tel. No. (077) 792-2071

VISION

The Office of the City Agriculturist as the extension arm of the City government of Batac co to have a fair and just delivery of agriculture and fishery relateds services for continuous develop and growth sustained by God centered and empowered people.

MISSION

The Office shall continually provide technical assistance and delivery of agriculture and fis related services to the farmers/ fisherfolks to ensure productivity and marketability of various agricu products and fresh-water fishes to attain self-sufficiency and food security and empower rural-base society organizations through active participation in government and non-government programs, pr and activities anchored on agriculture and fisheries.

PERFORMANCE PLEDGES

We are committed to provide the highest possible quality services and pledge to achieve the following frontline services:

PROVISION OF QUALITY SEEDS (HYBRID AND CERTIFIED PALAY SEEDS, HYBRID YELLO CORN AND VEGETABLE SEEDS)

ABOUT THE SERVICE

Farmers can request and avail of Hybrid and certified palay seeds, hybrid yellow corn and vege seeds to be planted in their respective farms.

WHO MAY AVAIL OF THE SERVICE - All bonafide farmer-residents of the City

WHAT ARE THE REQUIREMENTS - Name of farmer should appear in the Registry System for Basic Sectors in Agriculture (R - ID or any proof of membership in a farmer-organization in the barangay - Name of farmer should be in the list of farmers' profile in the Office

323 FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE Anytime between 8:00 AM to 5:00 PM from Mondays to Fridays

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES

1 Order seeds, Inquire Records name, 10 mins. Meryline T. Gappi, City None availability and address and contact Agriculturist, May schedule of number of client and Kristine V. Baleoac, distribution the kind of seeds Marivic U. Marzan ordered (Admin Aide)

Inform date of 10 mins. Meryline T. Gappi, City None distribution through Agriculturist, May SMS when ordered Kristine V. Baleoac, seeds are available Marivic U. Marzan (Admin Aide) x-x-x-x-x- END OF TRANSACTION -x-x-x-x

CROP PROTECTION ASSISTANCE/ SERVICES

ABOUT THE SERVICE

Clients come to the Office to request for ocular inspection of crops suspected to have pests/ diseases prevalence for proper diagnosis.

WHO MAY AVAIL OF THE SERVICE - All farmers whose crops are suspected to have been affected by pests and diseases

WHAT ARE THE REQUIREMENTS - Sample plants affected by pests/ diseases

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Tuesdays to Fridays: 8:00 A. M. - 5:00 P.M.

324 HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES

1 Inform prevalence of Conduct ocular 4 hours Merryline T. Gappi, None crop pests and inspection of reported City diseases and request cases and give Agriculturist,Manama for ocular inspection necessary C. Aganon, A.T., for proper diagnosis. recommendations on Adelaida C. Quigao, A. the result of findings T., Mark Allan L. Abad, A.T. and assigned A.T. in the barangay

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

AGRI-INFRASTRUCTURE SERVICES

ABOUT THE SERVICE

Clients may seek technical assistance in the rehabilitation of Diversion Dams and Small Farm Reservoirs through validation of sites, topographic survey and preparartion of Program of Work.

WHO MAY AVAIL OF THE SERVICE - SEC registered Zanjera Association - Individual Farmer/ Farmer-groups

WHAT ARE THE REQUIREMENTS - Request form/ Request Letter

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

325 HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request for Records name, 15 mins. Merryline T. Gappi, None establishment/ address, contact City Agriculturist, May rehabilitation of number and purpose Kristine V. Baleoac, Diversion Dams, Small on callers' logbook Marivic U. Marzan Farm Reservoirs and and issue request (Admin Aide) Multi-purpose Drying form Pavments

2 Follow-up result of Xerox a file copy and 10 mins. Merryline T. Gappi, None requested project release the POW duly City Agriculturist, signed by signatories Nelson C. Diculen, and approved by the Engineer I Ferdinand City Mayor B. Casil,Jr., Engineer I, Randy T. Opelac, Engineer I, Eliemar D. Ragadi, Agricultural Technologist

3 Receive the POW and sign the receiving copy

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

FISH PRODUCTION AND MANAGEMENT SERVICES

ABOUT THE SERVICE

Clients may seek assistance in availing tilapia or hito fingerlings; validation of site and technic assistance in the culture and management of tilapia or hito.

WHO MAY AVAIL OF THE SERVICE - All farmers/ fisherfolks of the City; Farmer Organizations with SWIP, lakes and Commun

WHAT ARE THE REQUIREMENTS - Must be included in the list of farmers/ farmer association with SFRs, lakes or SWIP

326 - SFRs/ Fishpond owners

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request for tilapia/ Record the name, 10 min Merryline t. Gappi, City None hito fingerlings and address, contact Agriculturist, May IEC materials on number and purpose Kristine V. Baleoac Tilapia or Hito of the client and and Marivic Marzan Production inform this to the (Admin Aide) Fishery Coordinator.

Inform schedule of 10 mins. Merryline T. Gappi, None release as approved City Agriculturist, by BFAR or PGIN and Meljoy R. Gappi, the availability of Aquaculture requested IEC Technician and materials Fishery Coordinator and A.T. assigned in the client's barangay

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

SEED CERTIFICATION

ABOUT THE SERVICE

Accredited seed growers in the City can request for ocular inspection of standing crop planted registered seeds; collection of sample seeds for laboratory analysis and issuance of tags which pas

WHO MAY AVAIL OF THE SERVICE - Accredited seed growers

WHAT ARE THE REQUIREMENTS - ID or any Proof of membership in a Seed Growers Association - Certification from the Seed Inspector

327 FEES/ CHARGES - P 300.00 per sample for laboratory analysis

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays: 1:00 P.M. - 5:00 P.M. - Tuesdays to Fridays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request for field Schedule date of 30 mins. Merryline T. Gappi, None inspection inspection City Agriculturist, Manama C. Aganon, A.T.; Jeanette L. Nalundasan,A. T.; Osmundo C. Pastor, A.T.

2 Follow-up result of Discuss result with the 1 hour Merryline T. Gappi, None Seed Laboratory client and release City Agriculturist, analysis seed tags if the seed Manama C. Aganon, passed the quality A. T. and Jeanette L. control Nalundasan, A. T.

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

RE-STRENGTHENING OF AGRI-RELATED CIVIL SOCIETY ORGANIZATION

ABOUT THE SERVICE

Farmers, women and youth group members who wish to be reorganized can seek assistance the organization/ reorganization of agri-related civil society organizations to become more active an effective partners in development.

WHO MAY AVAIL OF THE SERVICE - Officers and members of the organization - Concerned barangay official or resident who wish to organize/ reorganize their associatio

WHAT ARE THE REQUIREMENTS

328 - Letter of Intent or request letter

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request for the Records the name, 10 mins May Kristine V. None conduct of address, contact Baleoac, Marivic U. organization or re- number and purpose Marzan, Admin Aide organization of agri- of the client and relay related organization the information to with a request letter concerned staff

Schedule date of 30 mins. Merryline T. Gappi, None meeting and make City Agriculturist, and appointments Agricultural Technologists assigned in the requesting organization (Manama C. Aganon, Nelia P. atuan, Erlinda D. Cabuyadao,Ferdinand B. Casil, Jr., Nelson C. Diculen, Randy T. Opelac, Osmundo C. Pastor, Adelaida C. Quigao, Mark Allan L. Abad, Eliemar D. Ragadi, Cherry May T. Romerona , Jeanette L. Nalundasan, Meljoy R. Gappi)

329 2 Follow-up schedule for Provide the final 30 mins. Merryline T. Gappi, None confirmation schedule and advise City Agriculturist, and the requesting farmer Agricultural that all members Technologists should attend the assigned in the meeting to ratify their requesting by-laws organization (Manama C. Aganon, Nelia P. atuan, Erlinda D. Cabuyadao,Ferdinand B. Casil, Jr., Nelson C. Diculen, Randy T. Opelac, Osmundo C. Pastor, Adelaida C. Quigao, Mark Allan L. Abad, Eliemar D. Ragadi, Cherry May T. Romerona , Jeanette L. Nalundasan, Meljoy R. Gappi)

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

CROP INSURANCE ASSISTANCE

ABOUT THE SERVICE

Enrollment of farmers listed in the Registry System for Basic Sectors in Agriculture (RSBSA) t apply for crop insurance for palay, corn and vegetables with the Philippine Crop Insurance Corpora

WHO MAY AVAIL OF THE SERVICE - Farmers listed in the Registry System for Basic Sectors in Agriculture (RSBSA)

WHAT ARE THE REQUIREMENTS - Skecth map of farm location - 1 copy each of 2 valid ID cards

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

330 HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Apply for crop Check name of farmer 15 mins. Merryline T. Gappi, None insurance if included in the City Agriculturist, May Registry Sectors of Kristine V. Baleoac, Basic Services in Marivic U. Marzan, Agriculture (RSBSA) Admin. Aide.

2 Provide data on the Assist client in the 1 hour Merryline T. Gappi, None crop and area to be filling-up the form City Agriculturist, May insured Kristine V. Baleoac, Marivic U. Marzan, Admin. Aide. and AT assigned in the applicants barangay

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

PRE AND POST HARVEST FACILITIES

ABOUT THE SERVICE

Clients may seek assistance in the availment of pre and post harvest facilities for their associa to minimize pre and post harvest losses.

WHO MAY AVAIL OF THE SERVICE - President/ Chairman of organized, active and SEC registered farmer associations

WHAT ARE THE REQUIREMENTS - Xerox copy of SEC Registration - Letter of Intent

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

331 HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Inquire the Provide the 15 mins. Merryline T. Gappi, None requirements for the requirements in City Agriculturist; availment of farm availing preferred farm Marivic U. Marzan, machineries machineries after Admin Aide; May getting the name, Kristine V. Baleoac, address, contact Admin Aide and ATs number and purpose assigned in the of client applicant's barangay.

2 Submit completely Xerox the documents 4 hours Merryline T. Gappi, None accomplished for file City Agriculturist; documents for Randy T. Opelac, endorsement Agricultural Engineer I, May kristine V. Baleaoc and Marivic U. Marzan, Admin Aide and AT assigned in the applicant's barangay

Provide feedback 15 mins. Merryline T. Gappi, None gathered from City Agriculturist, concerned agency/ies Randy T. Opelac, 5 days after Agriculture Engineer I submission of and concerned AT of documents. the requesting organization

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

332 LIVELIHOOD ASSISTANCE

ABOUT THE SERVICE

Clients may seek technical assistance in the smooth operation and maintenance of existing livelihood projects in the different barangays.

WHO MAY AVAIL OF THE SERVICE - Officers and members of OBOP or Livelihood Projects - RIC women organizations

WHAT ARE THE REQUIREMENTS - Included in the list of active registered organizations in the office

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request technical Conducts dialogue 4 hours Merryline T. Gappi, None assistance in the with the client to know City Agriculturist, operation and what assistance will Manama C. Aganon, maintenance of be provided A.T., Erlinda D. livelihood project Cabuyadao, A.T., Jeanette L. Nalundasan, A.T., Adelaida C. Quigao, A.T.

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

333 ISSUANCE OF CERTIFICATION AS BONAFIDE FARMER

ABOUT THE SERVICE

Farmer can request for the issuance of certification as bonafide farmer in the City

WHO MAY AVAIL OF THE SERVICE - All bonafide farmer of the City

WHAT ARE THE REQUIREMENTS - Community Tax Certificate - Included in the Masterlist of Farmers in the City for the last 3 years - Valid ID

FEES/ CHARGES - None

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Fridays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Request for the Checks name of 10 mins. Merryline T. Gappi, None issuance of farmer in the list of City Agriculturist; May certification as bonafide farmers Kristine V. Baleoac, bonafide farmer Marivic U. Marzan, Admin Aide and A.T. assigned in the barangay of the requesting farmer

2 Receives the certifcate Prepares, issues and 15 mins. May Kristine V. and signs in the file the receiving copy Baleoac and Marivic U. logbook and receiving Marzan, Admin Aide. copy

x-x-x-x-x- END OF TRANSACTION -x-x-x-x

334 REQUEST FOR FOREST/ FRUIT TREE SEEDLINGS TO SUPPORT THE CLEAN & GREEN PROGRAM OF THE CITY

ABOUT THE SERVICE

Various organizations, schools, farmers and private individuals can request for forest and fruit seedlings to be planted in their respective community or schools or hills/ mountains in support to the city's "SAVE THE QUIAOIT RIVER, SAVE OUR MOUNTAINS AND WATERSHED" program as w

WHO MAY AVAIL OF THE SERVICE - Farmers within the City - Schools, religious organizations - Barangay Council - Non-government organizations - Private citizens/ agencies

WHAT ARE THE REQUIREMENTS - Request Letter to be approved by the City Mayor - Resident of the City of Batac

FEES/ CHARGES - For Organizations - Free

SCHEDULE OF AVAILABLITY OF THE SERVICE - Mondays to Saturdays: 8:00 A. M. - 5:00 P.M.

HOW TO AVAIL OF THE SERVICE

PERSON IN- FEES/ STE PROCESS APPLICANT/ CLIENT SERVICE PROVIDER CHARGE/ CHARG P ING TIME RESPONSIBLE ES 1 Submit letter of request Receives the letter, 15 mins. Merryline T. Gappi; May None record the date, name, Kristine V. Baleoac; address and purpose in Marivic U. Marzan the logbook and inform the City Agriculturist for action 2 Follow-up request Provide feedback 10 mins. Merryline T. Gappi,, May None through phone call, SMS downloaded by the Kristine V. Baleoac and or personal visit to the Office of the Mayor Marivic U. Marzan office 3 Receive seedlings & sign Releases seedlings to 30 mins. Ariseo T. Gonzales, Cost of in the logbook requesting organization Reynaldo U. Salvatera, seedlings or party. Conducts Farm Worker, Jose M. simple briefing on the Ragadi, Rodel M. methods of planting Dadubo, Admin Aide III x-x-x-x-x- END OF TRANSACTION -x-x-x-x 335 ommit pment

shery- ultural ed/civil rojects

etable

RSBSA

336

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Requ est Form

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Crop insur ance form s

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348 OFFICE OF THE CITY VETERINARIAN Head of Office: DR. ROBERT S. PUNGTILAN 1st Floor, City Hall Building, & Brgy, #20-N Colo, City of Batac Tel. No. (077) 792-2071

VISION: The office is the primary arm of the City Government for quality implementation of animal health care program and delivery of services for the welfare of the general populace.

MISSION:

To oversee the implementation of animal health care program and provide immediate action and effective public service to clients and empowering them to become active partners in ensuring livestock production for food and draft purpose for a better quality of life.

PERPORMANCE PLEDGES: We, employees of the Office of the City Veterinarian commit ourselves to provide quality service in maintaining the general health of the Livestock sector to ensure production of sound, healty meat and draft power for thr welfare of the general public.

RESPONSIBLE TIME per PERSONS FRONTLINE SERVICES transaction RESPONSIBLE Treatment of Sick Livstock, Poultry and 2 hrs and 10 mins. ROBERT S. PUNGITLAN Pets BONIFACIO E. TAGATAC III Request for Vaccination Services 18 mins. ROBERT S. PUNGITLAN BONIFACIO E. TAGATAC III Issuance of Shipping Permit 40 mins. ROBERT S. PUNGITLAN BONIFACIO E. TAGATAC III Monitoring and Inspection of Livestock and 3 hrs and 10 mins. ROBERT S. PUNGITLAN Poultry to be infected with diseases BONIFACIO E. TAGATAC III Veterinary Routine Procedures 2 hrs and 10 mins. ROBERT S. PUNGITLAN BONIFACIO E. TAGATAC III Issuance of Slaughter Permit 6 mins. ROBERT S. PUNGITLAN EMMANUEL D CORPUZ SHIERVEE JUN T. ADALEM JOSPEH L. GAOIRAN Weighing of Animals 9 mins. DEHESREY AGUIBITIN HONEYLET CAMANGEG

336 Slaughtering of Food Animals 13 hrs and 23 mins. EMMANUEL D. COPRUZ SHIERVEE JUN T. ADALEM JOSPEH L. GAOIRAN JR. FRANCIS CLAVO CRISTETO AGR RUBEN GAMBOA Post Abattoir Operation 15 mins. EMMANUEL D CORPUZ SHIERVEE JUN T. ADALEM JOSPEH L. GAOIRAN Assistance to Researchers 2 hrs. and 5 mins. EMMANUEL D CORPUZ SHIERVEE JUN T. ADALEM JOSPEH L. GAOIRAN

TREATMENTS OF SICK LIVESTOCK, POULTRY AND PETS

ABOUT THE SERVICE: Provision of medication to sick livestock, poultry and pets.

WHO MAY AVAIL OF THE SERVICE: Farmers and pet owners

WHAT ARE THE REQUIREMENTS: None

FEES/CHARGES: none

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE

Report his Records the 10 minutes Bonifacio 1 NONE NONE problem to the name of the Tagatac III office client in the logbook & schedule the Dr. Robert visit Pungtilan

337 Prepare the Provide 2 hrs. Bonifacio 2 animal to be nescessary Tagatac III treated treatment Dr. Robert Pungtilan

x-x--x-x-x-x- END OF TRANSACTION-x-x-x-x-x-x-x

REQUEST FOR VACCINATION SERVICES

ABOUT THE SERVICE: Massive vaccination of large animals and dogs to prevent disease occurence.

WHO MAY AVAIL OF THE SERVICE: farmers and pet owners

WHAT ARE THE REQUIREMENTS: vaccination records for dogs approved letter request

FEES/CHARGES: P75.00 per dog

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Follow-up the Schedules the 10 min. Bonifacio n/a n/a 1 request to the activity Tagatac III office Dr. Robert Pungtilan Bring animal to Performs 5 min. Dr. Robert n/a n/a 2 designated areas vaccination Pungtilan during Bonifacio vaccination. Tagatac III Pay Issue Official 3 min Treasury P75.00 Official 3 corresponding receipt Collectors Receipt fees. x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x 338 ISSUANCE OF SHIPPING PERMIT

ABOUT THE SERVICE: Certificate issued to livestock and poultry going out of the Province.

WHO MAY AVAIL OF THE SERVICE: Livestock and poultry farmers

WHAT ARE THE REQUIREMENTS: Vaccination records Certificate of Ownership/Transfer Certificate of Ownership of Large Cattle

FEES/CHARGES: P50.00 per Head

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM Sundays: 9:00 AM to !2:00 NN

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Request the Records the Bonifacio n/a n/a 1 service to the name of the 10 min. Tagatac III office client in the Dr. Robert logbook Pungtilan Bring the animal Inspect the Dr. Robert P50.00 Shipping 2 to the Livestock animal and 30 min. Pungtilan Permit Auction issue shipping Reynaldo Official permit with Pacunayen Receipt Official Receipt x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

339 MONITORING AND INSPECTION OF LIVESTOCK AND POULTRY SUSPECTED TO BE INFECTED WITH DISEASES

ABOUT THE SERVICE: (Brief description) Inspection of reported livestock and poultry suspected to be infected with diseases and institution of probable measures to control further spread of the contagion.

WHO MAY AVAIL OF THE SERVICE: farmers

WHAT ARE THE REQUIREMENTS: vaccination records farm records(if animals came from other farms)

FEES/CHARGES: none

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Request the Records the 10 min. Bonifacio n/a n/a 1 service to the name of the Tagatac III office client in the Dr. Robert logbook and Pungtilan schedule the visit

Prepare the Provide the 3 hrs. Dr. Robert n/a n/a 2 animal/flock requested Pungtilan service x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

340 VETERINARY ROUTINE PROCEDURES

ABOUT THE SERVICE: Castration, vitamin/mineral supplementation, deworming, etc.

WHO MAY AVAIL OF THE SERVICE: Farmers and pet owners

WHAT ARE THE REQUIREMENTS: Vaccination/Deworming Records

FEES/CHARGES: none

SCHEDULE OF AVAILABILITY OF THE SERVICE: Mondays to Fridays 8:00 AM to 5:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Request the Records the 10 min. Bonifacio n/a n/a 1 service to the name of the Tagatac III office client in the logbook and Dr. Robert schedule the Pungtilan visit

Prepare the Provide the 2 hrs. Dr. Robert n/a n/a 2 animal requested Pungtilan service x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x

ISSUANCE OF SLAUGHTER PERMIT

ABOUT THE SERVICE: (Brief description) Certificate issued to animals that are fit for slaughter.

WHO MAY AVAIL OF THE SERVICE: meat vendors, farmers,

341 WHAT ARE THE REQUIREMENTS: Certificate of Ownership/Transfer Certificate of Ownership of Large Cattle Veterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces.

FEES/CHARGES: P50.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: daily 6:00 AM to 10:00 AM 2:00 PM to 6:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE 1 Bring the animal to Inspect the 5 min Dr. Robert n/a n/a the City animal Pungtilan Slaughterhouse Emmanuel Corpuz Shiervee Jun Adalem Joseph Gaoiran Jr. 2 Pay corresponding Issue Slaughter 1 min Emmanuel P50.00 Slaughter fees Permit with Corpuz Permit Official Receipt Official Shiervee Jun Receipt Adalem Joseph Gaoiran Jr. Edibert Bareng Noel Narciso

Maureen Ava Alvarado Mariejean Luluquisen Michael Jhon Soliguen Cherrie Ann Lagmay Nina Jessica Gabriel Ryan Caesar Ambrocio x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x

342 WEIGHING OF ANIMALS

ABOUT THE SERVICE: All food animals for slaughter must be weighed and individuals who need to weigh their animals either for commercial or any other purposes can avail of the service.

WHO MAY AVAIL OF THE SERVICE: meat vendors, traders/handlers, farmers

WHAT ARE THE REQUIREMENTS: Slaughter Permit Certificate of Ownership/Transfer Certificate of Ownership of Large Cattle Veterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces.

FEES/CHARGES: Hog P30.00 Cattle/Carabao/Buffalo P40.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: daily 6:00 AM to 10:00 AM 2:00 PM to 6:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Bring the animal Records 5 min Dehesrey n/a n/a 1 to the City needed Aguibitin Weighing Scale information to Honeylet located at the the monitoring Camangeg City form and Slaughterhouse logbook. Affix his/her Weighs the 2 min Dehesrey n/a n/a 2 signature to the animal. Aguibitin monitoring form Honeylet Camangeg Pay Issue weighing 2 min Dehesrey P50.00 weighing 3 corresponding slip with cash Aguibitin slip; Cash f ti k t Honeylet Tickets Camangeg x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

343 SLAUGHTERING OF FOOD ANIMALS

ABOUT THE SERVICE: (Brief description) All individuals engaged in business involving livestock and poultry for commercial purposes and for home consumption are required to have them slaughtered at the City Slaughterhouse.

WHO MAY AVAIL OF THE SERVICE: meat vendors, caterings, carinderias/restaurants, private individuals

WHAT ARE THE REQUIREMENTS: Weighing slip Certificate of Ownership/Transfer Certificate of Ownership of Large Cattle Veterinary Health Certificate and Shipping Permit for animals coming from other towns/cities/provinces. Slaughter Permit

FEES/CHARGES: Hog Cattle Poultry Slaughter Fee P35.00 P60.00 P1.75 Corral Fee P20.00 P40.00 P0.50 Ante-mortem Fee P6.00 P14.00 P0.30 Post-mortem Fee P0.50 per kilogram Post Abattoir Fee P6.00 P14.00 P 0.30 Meat Delivery Fees P30.00 P50.00

SCHEDULE OF AVAILABILITY OF THE SERVICE: market days: Thurdays & Sundays 10:00 p.m. to 6:00 a.m. ordinary days: Mondays, Tuesdays, Wednesdays, Fridays & Saturdays 12:00 a.m. to 6:00 a.m. for private individuals: daily 2:00 p.m. to 11:00 p.m.

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE 1 Proceed to the City Conduct Ante- 5 min Emmanuel n/a n/a Slaughterhouse to mortem Corpuz register livestock i ti d Shiervee Jun for slaughter Adalem Joseph Gaoiran Jr.

344 Receives and 2 min Francisco Clavo n/a n/a records the food Ruben Gamboa animal for CristetoAgres slaughter in the logbook Allows the food *6-12 hrs for Francisco Clavo n/a n/a animal to rest. vendors *30 min for Ruben Gamboa private CristetoAgres individuals Supervises the 1 hr Emmanuel Corpuz n/a n/a slaughtering of food animal by Shiervee Jun Adalem licensed butchers. Joseph Gaoiran Jr.

Conduct Post- 5 min Emmanuel Corpuz n/a n/a mortem Shiervee Jun Adalem examination.

Joseph Gaoiran Jr.

Marking/stamping 1 min Emmanuel Corpuz n/a n/a of the carcass. Shiervee Jun Adalem

Joseph Gaoiran Jr. 2 Inspect and Releases the 10 min Emmanuel Corpuz n/a n/a receive the carcasses and carcasses and organs. Shiervee Jun Adalem organs.

Issues Meat 2 min Emmanuel Corpuz n/a Meat Inspection Inspection Shiervee Jun Adalem Certificate or Certificate/C Condemnation ondemnatio Joseph Gaoiran Jr. Slip. n Slip

3 Pay corresponding Assesses, 3 min Emmanuel Corpuz refer to D. Official fees. collects fees and Fees and Receipt Shiervee Jun Adalem issues Official Charges Receipt. Joseph Gaoiran Jr. Edibert Bareng Noel Narciso Maureen Ava Alvarado Mariejean Luluquisen

Michael Jhon Soliguen Cherrie Ann Lagmay

Nina Jessica Gabriel

Ryan Caesar Ambrocio

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x 345 POST ABATTOIR OPERATION

ABOUT THE SERVICE: All meat that enters the wet markets, meat shops, supermarkets, etc. shall undergo post abattoir inspection.

WHO MAY AVAIL OF THE SERVICE: meat vendors, meat traders

WHAT ARE THE REQUIREMENTS: Meat Inspection Certificate

FEES/CHARGES: pork beef/carabeef dressed chicken Post Abattoir Fee P6.00 P14.00 P 0.30

SCHEDULE OF AVAILABILITY OF THE SERVICE: daily 3:00 AM to 6:00 PM

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE Presents the Verifies the 5 min Emmanuel Meat 1 Meat Inspection document Corpuz Inspectio Certificate n Shiervee Jun Certificat Adalem e Joseph Gaoiran Jr. Unload the meat Conduct 5 min Emmanuel 2 and distribute inspection Corpuz Shiervee Jun Adalem Joseph Gaoiran Jr. Pay Issue Official 5 mins Emmanuel pork=P6.00 Official 3 corresponding Receipt/Cash Corpuz Receipt fees Tickets Shiervee Jun Beef/Carabe Cash Adalem ef P14.00 Tickets Joseph Chicken= Gaoiran Jr. P0.30 Edibert Bareng

Noel Narciso 346 Maureen Ava Alvarado Mariejean Luluquisen Michael Jhon Soliguen Cherrie Ann Lagmay Nina Jessica Gabriel Ryan Caesar Ambrocio

x-x--x-x-x-x- END OF TRANSACTION -x-x-x-x-x-x-x

ASSISTANCE TO RESEARCHERS

ABOUT THE SERVICE: (Brief description) Any individual or students conducting a research about food animals and the parasites within it, slaghtering procedures, etc.

WHO MAY AVAIL OF THE SERVICE: students, private individuals

WHAT ARE THE REQUIREMENTS: Letter request of the school or person approved by the Local Chief Executive.

FEES/CHARGES: n/a

SCHEDULE OF AVAILABILITY OF THE SERVICE: market days: Thurdays & Sundays 10:00 p.m. to 6:00 a.m. ordinary days: Mondays, Tuesdays, Wednesdays, Fridays & Saturdays 12:00 a.m. to 6:00 a.m.

HOW TO AVAIL OF THE SERVICE

PROCES PERSON IN APPLICANT/CLI SERVICE FEES STEPS SING CHARGE/RES FORMS ENT PROVIDER /CHARGES TIME PONSIBLE 1 Presents the Receives and 5 min Emmanuel Corpuz n/a n/a approved letter verifies the letter Shiervee Jun request. request. Adalem Joseph Gaoiran Jr.

2 Register his/her Assists the 2 hrs. Emmanuel Corpuz n/a n/a name in the logbook researchers Shiervee Jun and do the research. Adalem Joseph Gaoiran Jr. x-x--x-x-x-x- END OF TRANSACTIONS -x-x-x-x-x-x-x 347 CITY OFFICIALS

NAME POSITION TITLE

Engr. Albert D. Chua City Mayor

Jeffrey Jubal C. Nalupta City Vice Mayor

Gwyneth S. Quidang Sangguniang Panlungsod Member I

Medeldorf M. Gaoat Sangguniang Panlungsod Member I

Joel R. Garcia Sangguniang Panlungsod Member I

Elmer D. Pungtilan Sangguniang Panlungsod Member I

Jeremiah Jawaharlal Nalupta Sangguniang Panlungsod Member I

Avelard Ibarra F. Crisostomo Sangguniang Panlungsod Member I

Macarthur A. Aguinaldo Sangguniang Panlungsod Member I

Bernardo K. Marders Sangguniang Panlungsod Member I

Jaime S. Tanagon Sangguniang Panlungsod Member I

Mary Coleen Columbia L. Cajigal Sangguniang Panlungsod Member I

Johann Emmanuel C. Nalupta Sangguniang Panlungsod Member I

348 CITY GOVERNMENT DEPARTMENT HEADS and CITY GOVERNMENT ASSISTANT DEPARTMENT HEADS

NAME POSITION TITLE

City Government Department Head I (SP GLADYS R. LAGURA Secretary)

MARLON F. SORIA City Government Department Head I (CHRMO)

NORALYN I. MANAHAN City Government Department Head I (CPDC)

City Government Department Head I (City Budget WILMA T. ICUSPIT Officer City Government Department Head I (City FLORIDA S. CADANO Accountant) City Government Department Head I (City General NORIEL BENSON R. TABUNAN Services Officer) City Government Department Head I (City VERONICA D. GARCIA Treasurer) City Government Assisstant Department Head I RONALD JOHN P. GABRIEL (City Assisstant Treasurer) City Government Department Head I (City EDSEL P. CORPUZ Assessor) City Government Assisstant Department Head I FELICITAS M. QUIDILLA (Assisstant City Assesor) City Government Department Head I (City Civil LORLYN FLORDELIZ P. ULIT Registrar) City Government Department Head I (City Health ALICIA A. AGBAYANI Officer) City Government Department Head I (City Social LILIBETH D. MALIGSAY Welfare Dev't Officer) City Government Department Head I (City MERRYLINE T. GAPPI Agriculturist) City Government Department Head I (City ROBERT S. PUNGTILAN Veterinarian) City Government Department Head I (City HILARION G. NALUPTA Engineer) City Government Department Head I (City Building RICHARD A. PUNGTILAN Official)

349 CITY GOVERNMENT DEPARTMENT HEADS and CITY EMPLOYEES

NAME POSITION TITLE

OFFICE OF THE CITY MAYOR A. Personal Staff 1 Jocelyn Christie D. Villavicencio Private Secretary 2 Maribeth T. Amboni Clerk IV B. Tourism and Events Section 1 Merlyn T. Gorospe Tourism Operations Officer I 2 Mark Khey P. German Administrative Aide IV (Clerk II) 3 Martina Isabela Clarrisse M. Daguio Administrative Aide IV (Clerk II) C. Records Section 1 Chrisma Cheryl C. Calderon Administrative Officer III (Records Officer II) 2 Ernest Jeone C. Parbo Administrative Assistant II (Clerk IV) 3 Nikko A. Baustisa Administrative Aide IV (Clerk II) D. Business Permits & Licenses Section 1 Arnila B. Lacambra Licensing Officer II 2 Ella May Dolores M. Castro License Inspector II 3 France Michelle P. Dacanay Administrative Aide IV (Clerk II) E. Public Affairs, Information and Assistance Section 1 Rhaian A. Gamet Community Affairs Officer I 2 Sheila Mae L. Ila Administrative Aide IV (Clerk II) F. Environment Management Section – None G. City Disaster Risk Reduction Management Division Local Disaster Risk Reduction Management 1 Arvin Francis N. Lumang Officer IV Local Disaster Risk Reduction Management 2 Charles Allen T. Rosario Assistant H. Economic Enterprises Management Section-Public Market 1 Domingo P. Garcia Market Supervisor II 2 Danilo P. Agulay Market Supervisor I 3 Gene T. Muñoz Market Inspector II 4 Kristel Joy D. Austria Administrative Aide VI (Clerk III) 5 Florante C. Mangapit Administrative Aide III (Utility Worker II) 6 Elmer M. Ragadi Administrative Aide III (Utility Worker II)

350 NAME POSITION TITLE 7 Marino G. Arzaga Administrative Aide III (Utility Worker II) 8 Emerson G. Rocutan Administrative Aide III (Utility Worker II) 9 Lauro G. De la Cruz Administrative Aide III (Utility Worker II) 10 Constante M. Quilon Administrative Aide III (Utility Worker II) 11 Allan G. Tumblod Administrative Aide III (Utility Worker II) 12 Gaudencio A. De la Cruz Administrative Aide III (Utility Worker II) 13 Jesus L. Quitang Administrative Aide III (Utility Worker II) 14 Nelson M. Lanuza Administrative Aide III (Utility Worker II) OFFICE OF THE MAYOR - MARKET - CASUAL 1 Manuelito A. Laud Administrative Aide III (Laborer II) 2 Blair Angelo R. Marcos Administrative Aide III (Laborer II) 3 Cherie Ann R. Castillo Administrative Aide III (Laborer II) 4 Thomas Elmer D. Marcos Administrative Aide III (Driver I) 5 Albert G. Dutdut Administrative Aide III (Driver I) OFFICE OF THE CITY ADMINISTRATION 1 Windell D. Chua City Administrator OFFICE OF THE SECRETARY TO THE SANGGUNIANG PANLUNGSOD 1 Gladys R. Lagura City Government Department Head I A. Administrative Section 2 Rizalina Josefina P. Demdem Administrative Officer II 3 Bonn Roger G. Rosales Administrative Aide VI (Clerk III) 4 Michael M. Galacgac Administrative Aide VI (Clerk III) 5 Ramil F. Rante Administrative Aide IV (Driver II) B. Franchise Section - None C. Resolutions and Ordinances Section - None 1 Ronald P. Beltran Administrative Asssistant II (Clerk IV) 2 Mia Prima M. Mesina Administrative Aide VI (Clerkl III) D. Journal & Minutes Section - None E. City Library Section 1 Cherill S. Malicad Librarian I OFFICE OF THE SANGGUNIANG PANLUNGSOD - SECRETARIAT (CASUAL) 1 Antonia Elizabeth G. Yaplag Administrative Aide VI (Clerk III) 2 Kathielyn R. Ilayat Administrative Aide VI (Clerk III)

351 NAME POSITION TITLE OFFICE OF THE SANGGUNIANG PANLUNGSOD - LEGISLATIVE (CASUAL) 1 Noemi Grace L. Rosario Administrative Aide III (Clerk I) 2 Ciara May C. Rasco Administrative Aide III (Clerk I) 3 Maydawn M. Cariaga Administrative Aide III (Clerk I) 4 Florante Pablo R. Lumang Administrative Aide III (Clerk I) 5 Liezl D. Mangabat Administrative Aide III (Clerk I) 6 Marites B. Ragadi Administrative Aide III (Clerk I) 7 Joanne Marie Q. Macugay Administrative Aide III (Clerk I) 8 Anielou D. Puringue Administrative Aide III (Clerk I) 9 Janinah Grace C. Morota Administrative Aide III (Clerk I) 10 Janice B. Rubio Administrative Aide III (Clerk I) 11 Jeffrey John G. Sarian Administrative Aide III (Clerk I) 12 Donnel C. Binala Administrative Aide II (Messenger) 13 Ronnel R. Purisima Administrative Aide II (Messenger) 14 Wendell L. Cabanatan Administrative Aide II (Messenger) 15 Jonel U. Mangabat Administrative Aide II (Messenger) 16 Foxdyrell A. Flojo Administrative Aide II (Messenger) 17 Czarina Jay F. Lagmay Administrative Aide II (Messenger) 18 Lauro B. Ronduen Administrative Aide II (Messenger) 19 Jaime P. Tanagon, Jr. Administrative Aide II (Messenger) 20 Manny T. Tapac Administrative Aide II (Messenger) 21 Ronald Ronie O. Puyot Administrative Aide II (Messenger) 22 John Ryan G. Rosario Administrative Aide II (Messenger) OFFICE OF THE CITY LEGAL OFFICER – None OFFICE OF THE CITY HUMAN RESOURCE MANAGEMENT OFFICER 1 Marlon F. Soria City Government Department Head I (CHRMO) 2 Helen T. Tulali Administrative Officer V (HRMO III) 3 Jian Francis C. Rosario Administrative Assistant II (HRM Asst II) 4 K-Mar S. Sulit Administrative Aide IV (Clerk II) OFFICE OF THE HRMO – PUBLIC ASSISTANCE AND TRAFFIC SECTION Administrative Aide IV (Communication 1 Glenda V. Angeles Equipment Operator I) Administrative Aide IV (Communication 2 Gina L. Bulong Equipment Operator I) 352 NAME POSITION TITLE 3 Fernando J. Agustin Traffic Aide I 4 Rafael U. Basamot Traffic Aide I 5 Generoso C. Bulong Traffic Aide I 6 Samuel C. Bondoc Traffic Aide I 7 Ricarte C. Corpuz Traffic Aide I 8 Joel D. Jimenez Traffic Aide I 9 Artemio P. Ramos Traffic Aide I 10 Placido F. Suagao Traffic Aide I 11 Fredelito J. Verganio Traffic Aide I 12 Sanny D. Umipig, Sr. Traffic Aide I OFFICE OF THE CITY PLANNING & DEV'T COORDINATOR 1 Noralyn I. Manahan City Government Department Head I (CPDC) 2 Gabriel Angelo D. Gudoy Administrative Aide IV (Clerk II) A. Plans & Programs Section 1 Michelle G. Manuel Project Development Officer II 2 Paul Anthony R. Layaoen Zoning Officer I 3 Indalecio P. Arcangel Draftsman II B. Plans & Programs Section 1 Jennifer P. Manzano Assistant Statistician C. Information and Communication Technology Section 1 Ronel P. Tute Computer Operator I 2 Robert Joe Y. Pagtama Computer Operator I OFFICE OF THE CITY BUDGET OFFICER City Government Department Head I (City 1 Wilma T. Icuspit Budget Officer) 2 Venus C. Flojo Administrative Officer II (Budget Officer I) 3 Ferrylou B. Tamayo Administrative Aide VI(Clerk III) Administrative Assistant II (Budgeting 4 Christine Mae M. Bayanggos Assistant)

OFFICE OF THE CITY ACCOUNTANT City Government Department Head I 1 Florida S. Cadano (City Accountant) 2 Joselle Mariya C. Arcibal Accountant I

353 NAME POSITION TITLE Administrative Assistant III (Senior 3 Rose Marie A. Oallesma Bookkeeper)

4 Christine Gay D. Alcoy Administrative Assistant II (Accounting Clerk III)

5 Susan R. Opelac Administrative Assistant II (Accounting Clerk III)

6 Angelica S. Yumul Administrative Assistant II (Accounting Clerk III)

7 Rosemarie N. Agtani Administrative Assistant II (Accounting Clerk III)

8 Sherryl Mae V. Ulit Administrative Aide IV (Clerk II)

9 Estrella A. Pucan Administrative Officer II

OFFICE OF THE CITY GENERAL SERVICES OFFICER City Government Department Head I 1 Noriel Benson R. Tabunan (City General Services Officer)

A. Procurement, Supply and Property Section

1 Wendelina C. Rosario Administrative Officer IV 2 Ferdinand G. Alibuyog Administrative Officer I (Supply Officer I) 3 Charmain Mae T. Rosario Administrative Assistant II 4 Mark Angelo V. Sabas Administrative Aide IV (Clerk II) B. Electrical Section 1 Michael John D. Tadifa Engineer I ( Electrical Engineer) 2 Robert Q. Ulit Administrative Aide VI ( Electrician II) 3 Canor A. Torrate Administrative Aide IV ( Electrician I) 4 Jonathan T. Batay Administrative Aide IV ( Electrician I) C. Janitorial Services Section 1 Roger B. Saguiguit Administrative Aide IV (Driver II) 2 Nestor A. Dela Cruz Administrative Aide IV (Driver II) 3 Ariel R. Austria Administrative Aide IV (Driver II) 4 Rowelle B. Gabay Administrative Aide IV (Driver II) 5 Joegiet C. Labayan Administrative Aide IV (Driver II) 6 Anthony B. Paraoan Administrative Aide IV (Driver II) 7 Elizabeth I. Icuspit Administrative Aide III ( Utility Worker II)

354 NAME POSITION TITLE 8 Josephine B. Cuanang Administrative Aide III ( Utility Worker II) 9 Mark Anthony C. Laitan Administrative Aide III ( Utility Worker II) 10 Mercidita J. Zuniega Administrative Aide III ( Utility Worker II) 11 Joseph Jojo M. Ulit Administrative Aide III (Laborer II) 12 Marilyn D. Tamayo Administrative Aide III (Laborer II) 13 Richard S. Princesa Administrative Aide III (Laborer II) 14 Roland A. Corpuz Administrative Aide III (Laborer II) 15 Marco C. Etac Administrative Aide III (Laborer II) 16 Prudencio Q. Tamana Administrative Aide III (Laborer II) OFFICE OF THE CITY TREASURER City Government Department Head I 1 Veronica D. Garcia (City Treasurer) City Government Asst. Dept. Head I 2 Ronald John P. Gabriel (City Assistant Treasurer) A. Administrative Section 1 Vanny C. Gamet Local Treasury Operations Officer I B. Cash Section Administrative Assistant II (Disbursing Officer 1 Lerrybeth B. Juarez II) C. Real Property Tax Section 1 Ruth Angelica Q. Agulay Local Revenue Collection Officer I 2 Reynaldo P. Pacunayen Revenue Collection Clerk III 3 Wilhelmina P. Aliazas Revenue Collection Clerk II 4 Felicidad D. Labayan Revenue Collection Clerk II 5 Aris A. Badanguio Revenue Collection Clerk II 6 Avelina C. Calautit Revenue Collection Clerk II 7 Virginia C. Castro Revenue Collection Clerk II D. Business Permits, Licenses & Other Fees 1 Harold B. Aguibitin Revenue Collection Clerk II 2 Jefferson B. Fernandez Revenue Collection Clerk I E. Market and Slaughterhouse Section 1 Edibert L. Bareng Revenue Collection Clerk III 2 Joemar S. Ordonia Revenue Collection Clerk II 3 Maria Paz B. Quiaoit Revenue Collection Clerk II 4 Randy L. Narciso Revenue Collection Clerk II

355 NAME POSITION TITLE 5 Noel P. Narciso Revenue Collection Clerk II 6 Maureen Ava A. Alvarado Revenue Collection Clerk II 7 Ryan Caesar S. Ambrocio Revenue Collection Clerk I 8 Cherry Ann Q. Lagmay Revenue Collection Clerk I 9 Niña Jessica B. Gabriel Revenue Collection Clerk I 10 Rachelle Anne Rose G. Rañga Revenue Collection Clerk I 11 Mariejean A. Luluquisen Revenue Collection Clerk I 12 Michael John L. Soliguen Revenue Collection Clerk I 13 Meverly Joy S. Abrojena Ticket Checker 14 Harley C. Caday Ticket Checker 15 June Jude V. Rigonan Ticket Checker

OFFICE OF THE CITY ASSESSOR City Government Department Head I 1 Edsel P. Corpuz (City Assessor)

City Government Asst. Dept. Head I 2 Felicitas M. Quidilla (Assistant City Assessor)

A. Administrative and Assessment Records Management Section 1 Rolando S. Austria Local Assessment Operations Officer I 2 Charlie M. Abitong Assessment Clerk II 3 Nenita R. Maduli Assessment Clerk II B. Tax Mapping 1 Concepcion D. Palalay Tax Mapper I C. Appraisal and Assessment Section 1 Emmanuel P. Batara Local Assessment Operations Officer I

OFFICE OF THE CITY CIVIL REGISTRAR City Government Department Head I 1 Lorlyn Flordeliz P. Ulit (CIty Civil Registrar) 2 Vic Andrew O. Cocson Registration Officer I

3 Joyce A. Ramos Assistant Registration Officer

356 NAME POSITION TITLE OFFICE OF THE CITY HEALTH OFFICER City Government Department Head I 1 Alicia A. Agbayani (City Health Officer) 2 Dimpna Cecilia D. Sare Rural Health Physician 3 Catherine B. Pungtilan Administrative Aide IV (Clerk II) 4 Joemar M. Pagtama Administrative Aide III (Driver I) A. Medical Laboratory Section 1 Joy E. Racacho Medical Technologist II 2 Noreen D. Gonzales Medical Technologist II B. Rural Health Unit I 1 Marilyn C. Aga Nurse III 2 Joanna Grace T. Blas Nurse II 3 Anne Bernadette C. Samsam Nurse I 4 John Christopher A. Lopez Nurse I 5 Jessie C. Barao Midwife III 6 Rosalinda A. Calautit Midwife II 7 Gina M. Pablo Midwife II 8 Melgene G. Alibuyog Midwife II 9 Michelle D. Pasamonte Midwife II 10 Irene P. Batara Midwife I 11 Jennica F. Lagmay Midwife I 12 Freslyn D. Isla Midwife I 13 Charles M. Franco Sanitation Inspector II C. Rural Health Unit II 1 Leticia G. Tanagon Nurse II 2 Bernadette Q. Bayangos Midwife II 3 Yolanda C. Corpuz Midwife II 4 Erdeliza F. Ganiron Sanitation Inspector I OFFICE OF THE CITY HEALTH OFFICER - CASUAL 1 Norma C. Beltran Administrative Aide III (Laborer II) 2 Teresita C. Galimba Administrative Aide III (Laborer II)

357 NAME POSITION TITLE OFFICE OF THE CITY SOCIAL WELFARE DEV'T OFFICER City Government Department Head I 1 Lilibeth D. Maligsay (City Social Welfare Dev't Officer) 2 Yzel Joy E. Montante Social Welfare Officer I 3 Marites C. Pascua Population Program Worker II 4 Lady Christy C. Ranga Administrative Aide IV (Clerk II) 5 Dhonna Mae P. Bal Physical Therapist I

OFFICE OF THE CITY AGRICULTURIST City Government Department Head I 1 Merryline T. Gappi (City Agriculturist) 2 May Kristine V. Baleoac Administrative Aide IV (Clerk II) A. Agricultural EngineerIng Section 1 Nelson C. Diculen Engineer I 2 Ferdinand B. Casil, Jr. Engineer I 3 Randy T. Opelac Engineer I B. Agricultural Extension Service Section 1 Manama C. Aganon Agricultural Technologist 2 Nelia P. Atuan Agricultural Technologist 3 Erlinda D. Cabuyadao Agricultural Technologist 4 Mark Allan L. Abad Agricultural Technologist 5 Cherry T. Romerona Agricultural Technologist 6 Eliemar D. Ragadi Agricultural Technologist 7 Osmundo C. Pastor Agricultural Technologist 8 Nora Nida B. Rigonan Agricultural Technologist 9 Adelaida C. Quigao Agricultural Technologist 10 Jeanette L. Nalundasan Agricultural Technologist 11 Edgar G. Raquel Agricultural Technologist 12 Meljoy R. Gappi Aquacultural Technician I C. Nursery Section 1 Jose M. Ragadi Administrative Aide III (Utility Worker II) 2 Ariseo T. Gonzales Farm Worker II 3 Reynaldo U. Salvatera Farm Worker II 4 Rodel M. Dadubo Administrative Aide III (Laborer II) OFFICE OF THE CITY AGRICULTURIST-CASUAL 1 Marivic U. Marzan Administrative Aide IV (Clerk II)

358 NAME POSITION TITLE OFFICE OF THE CITY VETERINARIAN City Government Department Head I 1 Robert S. Pungtilan (City Veterinarian) 2 Bonifacio E. Tagatac, III Administrative Aide IV (Clerk II) OFFICE OF THE CITY VETERINARIAN-SLAUGHTERHOUSE 1 Emmanuel D. Corpuz Slaughterhouse Master I 2 Shiervee Jun T. Adalem Meat Inspector II 3 Joseph L. Gaoiran Meat Inspector I 4 Cristeto G. Agres Administrative Aide III (Utility Worker II) 5 Francisco B. Clavo Administrative Aide III (Utility Worker II) 6 Ruben C. Gamboa Administrative Aide III (Utility Worker II) A. Poundkeeping Section 1 Dehesrey A. Aguibitin Poundkeeper II 2 Honeylet R. Camangeg Poundkeeper II OFFICE OF THE CITY ENGINEER City Government Department Head I 1 Hilarion G. Nalupta (City Engineer)

A. Administrative Section

1 Lorina L. Battulayan Administrative Assistant II (Clerk IV)

2 Evelyn L. Sagsagat Administrative Aide IV (Clerk II)

3 Arvi Jan R. Opelac Administrative Aide IV (Clerk II)

B. Plans and Programs Section 1 Joel F. Estal Engineer I 2 James A. Espiritu Draftsman II C. Motorpool Section Administrative Assistant V ( Mechanical Shop 1 Jimmy U. Corpuz Foreman) 2 Generoso P. Manalo Welder II 3 Severo Roberto A. Melad Heavy Equipment Operator II 359 NAME POSITION TITLE

4 Caesar V. Narciso Heavy Equipment Operator II 5 Rhollie S. Adalem Heavy Equipment Operator II 6 Florante Felix C. Bagaoisan Heavy Equipment Operator II 7 Sherwin P. Ulit Heavy Equipment Operator I 8 Ben Rosse N. Aurelio Heavy Equipment Operator II 9 Michael B. Corpuz Heavy Equipment Operator II 10 Jonnedy A. Layaoen Heavy Equipment Operator II 11 Benny A. Mata Heavy Equipment Operator I 12 Fredie A. Ferreras Heavy Equipment Operator I 13 Wilfredo A. Lumang Heavy Equipment Operator I 14 Marvin S. Parañal Administrative Aide IV ( Mechanic I ) 15 Roberto T. Padulip Administrative Aide IV ( Mechanic I ) 16 Efren R. Rosario, Jr. Administrative Aide IV (Driver II) 17 Louis D. Chalimeg Administrative Aide IV (Driver II) 18 Oscar P. Lumang Administrative Aide IV (Driver II) 19 Petronilo E. Binala Administrative Aide IV (Driver II) 20 Eduardo R. Magno Administrative Aide IV (Driver II) 21 Rodolfo B. Malabed, Jr. Administrative Aide IV (Driver II) 22 Dennis R. Rarugal Administrative Aide IV (Driver II) 23 Robert John M. Ignacio Administrative Aide IV (Driver II) 24 Froilan C. Piedad Administrative Aide IV (Driver II) 25 Toribio A. Melad. Jr. Administrative Aide IV (Driver II) 26 Robert Nelson S. Gapas Administrative Aide III ( Driver I) 27 Jonathan P. Vives Administrative Aide III ( Driver I) 28 Edison B. Penilla Administrative Aide III (Utility Worker II) OFFICE OF THE CITY ENGINEER - CASUAL 1 Dionisio R. Guittap Administrative Aide IV (Clerk II) 2 Jeffrey T. Gamiao Administrative Aide III (Driver I) 3 Maynard T. Manglal-lan Administrative Aide III (Driver I) 4 Jerico C. Flores, Jr. Administrative Aide III (Driver I)

360 NAME POSITION TITLE

5 Joe Francis D. Pungtilan Administrative Aide III (Driver I) 6 Christian Jay P. Sapaden Administrative Aide III (Driver I) 7 Nelson U. Valian Administrative Aide III (Driver I) 8 Chrysler John T. Ulit Administrative Aide III (Driver I)

OFFICE OF THE CITY BUILDING OFFICIAL City Government Department Head I 1 Richard A. Pungtilan (City Building Official) 2 Imee F. Sipisip Administrative Aide IV (Clerk II) OFFICE OF THE CITY BUILDING OFFICER - CASUAL 1 Abigail J. Asuncion Administrative Aide IV (Clerk II)

361 SUGGESTIONS AND COMPLAINTS, REDRESS AND FEEDBACK MECHANISMS

The City Government of Batac is committed to the principles of good governance especially the free flow of information within the City Hall and between the City Hall and its many stakeholders. Crucial information gets to the public whom we pledge to serve at the right time and right reason.

We must improve our communication channels, mechanisms and skills in order to fulfill our pledge of commitment as stated in the Citizen’s Charter.

Any citizen can avail of the following mechanisms to communicate their suggestions complaints, request for redress of grievances and feedbacks.

1. Public Assistance and Complaints Center – An officer of the day shall manned the center 24 hours a day who receives complaints, inquiries, dispenses immediate response or advice to complaints and inquiries within his/her jurisdiction and refer those matters which are beyond his/her jurisdiction to the official/employee concerned.

Complimentary to a face to face approach is the assignment of a telephone hotline number to receive calls from the public and refers to the appropriate officials/office concerned.

2. Client Feedback Form - All offices/departments are provided with client feedback form, and each client may get and fill-up immediately after the service has been availed. These forms shall be made available to the clients who may want to comment, file complaints or provide feedbacks about the service extended. The form shall be dropped at the Public Assistance and Complaints Center

The client feedback, complaint and commendation forms shall be retrieved from the Public Assistance and Complaints Center and shall be consolidated, verified and evaluated by the Citizen’s Charter Implementation Team for submission to the City Mayor. Any information/suggestions or comments drawn from the forms will be of help to continuously improve the quality and kind of service of each department. The concerned office/department will periodically discuss the recommendations and suggestions received which maybe adopted by the departments/offices concerned for the clients’/applicants’ satisfaction, enhance or improve the services.

3. E-comments and Feedback – E-comments may be send to the Comments and Feedbacks Module of the official website of City Government of Batac at www.batac.gov.ph. The Web Administrator shall sort out comments refer to the Citizen’s Charter Implementation Team for appropriate action.

4. Mamamayan Muna Program (MMP) –The public may send to the Office of the City Mayor through the MMP Focal Unit feedback or reports and commendations on the quality of service delivery provided by the different officials/offices of the City Government. The MMP focal unit is the Human Resource Management Office at Telephone Number 077-7922060.

362

ALLOWABLE PERIOD OF EXTENSION DUE TO UNUSUAL CIRCUMSTANCES

The Pledges of Commitment made by each department shall be the service standards to be followed in availing the more than one hundred frontline services identified in the second edition of the City of Batac’s Citizen’s Charter.

However, we also provide an allowable period of extension of the response time in the availment of the frontline services when there are unusual circumstances such as emergencies, period of disasters and calamities and unavailability of signatories due to personal circumstances beyond their control and official businesses.

363

CLIENT FEEDBACK FORM

The City Government thank you for availing our services. Because we wanted to serve you better, kindly answer the questions relevant to your visit. Your responses will be of great help in improving the services intended for you.

Name: Address: Office visited: Services availed:

OUR OFFICE: YES NO 1 Was it easy to locate? 2 Is the office clean and orderly? 3 Was there a long waiting line of clients? 4 Did you find proper directional signs/instructions? PERSONS RESPONSIBLE: 1 Is the employee in-charge available? 2 Is the employee in-charge knowledgeable? 3 Is the employee in-charge accommodating? 4 Did you feel comfortable? 5 Were you made to wait long? 6 Were they respectful? 7 Were your needs attended promptly? REQUIREMENTS: 1 Were you informed the needed requirements to present? 2 Were there many additional requirements? 3 Were you given proper information on how to get the requirements? 4 Were you made aware of how much you will have to pay? OFFICERS/OFFICIALS: 1 Were the authorized officer/officials present? 2 Did it take him/her/them too long to sign the document? INFORMATION: 1 Is the document needed readily available? 2 Is the document well organized? 3 is the data complete? 4 Is the data relevant to your request? 5 Are the instructions clear, brief and concise? OTHER COMMENTS AND SUGGESTIONS:

Please drop at designated Complaint/Commendation drop Boxes at the City Hall

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