2019 End of Year Chapter Survey (Staffing, Program, Operations, Communication & Education)

Staffing Questions

1. Chapter Name: The First Tee of 2. Name of representative filling this survey out: 3. Chapter Region: (select one): Central Atlantic (Affiliate: Mike Blackwell) Central Plains (Affiliate: Gary Rosaasen) Great Lakes (Affiliate: Shauna Bezilla) Mountain (Affiliate: Shauna Bezilla) Northeast (Affiliate: Mike Blackwell) Pacific (Affiliate: Julie Jansa) River (Affiliate: Julie Jansa) Southeast (Affiliate: Gary Rosaasen)

4. Title: Executive Director Program Director Board Chair/President Other (please specify)

Board Members

Please provide complete information for the following chapter personnel: Board Members

5. How many board members does your chapter have?

For each question in the section below, all boxes should add up to total number of Board Members provided above.

6. Gender: Male - Female -

7. Ethnic background: Asian - Black or African-American - Hispanic or Latino/a - Native American or Native Alaskan - Multi-Racial - Pacific Islander - White or Caucasian -

8. Does your chapter have a “Give and Get” policy for Board Members? Yes - No - “I don’t know” -

9. At what dollar level are Board Members required to “Give”? Not required - Required but no set value - $ 1 - $249 - $250 - $499 - $500 - $999 - $1,000 - $1,999 - $2,000 - $4,999 - $5,000+ -

10. At what dollar level are Board Members required to “Get” (raise through donations)? Not required - Required but no set value - $ 1 - $249 - $250 - $499 - $500 - $999 - $1,000 - $1,999 - $2,000 - $4,999 - $5,000+ -

Golf Professional Involvement

Please provide complete information for the following chapter personnel: Golf Professionals.

11. How many PGA professionals work with your chapter (in any variety of ways)? Be sure to include full-time, part-time, and seasonal as well as doing paid/volunteer work. 0 - ; 1 to 2 - 3 to 5 - 6 to 10 - 11 to 15 - 15 or more -

12. How many LPGA professionals work with your chapter (in any variety of ways)? Be sure to include full-time, part-time, and seasonal as well as doing paid/volunteer work. 0 - 1 to 2 - 3 to 5 - 6 to 10 - 11 to 15 - 15 or more -

Executive Director 13. Does your chapter currently have an Executive Director? Yes - No – (please explain why not) (skip to #18) -

14. Age: Under 25-years-old - 25-39 years-old - 40-54 years-old - 55 or old -

15. Pay range: Less than $5k - $5,000 – $9,999 - $10,000 – $14,999 - $15,000 – $24,999 - $25,000 – $34,999 - $35,000 – $44,999 – $45,000 – $54,999 - $55,000 - $64,999 - $65,000 - $74,999 - $75,000 - $99,999 - $100,000 - $124,999 - $125,000 or more -

16. Available benefits (check all that apply): Annual Leave with Pay Cell Phone Allowance Dental Disability Education Flexible Spending option Life Insurance Medical Retirement Plan Vacation, Sick Days, and Holidays Vehicle Allowance Vision Care None Other (please specify)

17. Tenure as Executive Director with the chapter: Less than 1 year - 1-2 years - 3-4 years - 5-6 years - 7-8 years - 9 or more -

Program Director

18. Does your chapter currently have a Program Director? Yes - No - (skip to #24) -

Please provide complete information for the following chapter personnel: Program Director.

19. How many full-time and/or part-time Program Directors does your chapter have? Full-time - Part-time -

For each section below, all boxes should add up to total number of Program Directors provided above.

20. Age: Under 25-years-old - 25-39 years-old - 40-54 years-old - 55 or older -

21. Pay range: Less than $5k - $5,000 - $9,999 - $10,000 - $14,999 - $15,000 - $24,999 - $25,000 - $34,999 - $35,000 - $44,999 - $45,000 - $54,999 - $55,000 - $64,999 - $65,000 - $74,999 - $75,000 or more -

22. Tenure as Program Director with the chapter: 1-2 years - 3-4 years - 5-6 years - 7 or more -

23. How many of your chapter’s Program Directors are active in The First Tee Coach Program? None - Level I - Level II - Level III - Recognized Coach - Master Coach -

Development Director

24. Does your chapter currently have a designated Development Director on staff? Yes - No (skip to #27) -

Please provide complete information for the following chapter personnel: Development Director.

25. Does the Development Director work full-time or part-time? Full-time - Part-time -

26. Pay range: Less than $5k - $5,000 – $9,999 - $10,000 – $14,999 - $15,000 – $24,999 - $25,000 – $34,999 - $35,000 – $44,999 - $45,000 – $54,999 - $55,000-$64,999 - $65,000-$74,999 - $75,000 – $99,999 - $100,000 or more -

Outreach

27. Does your chapter currently have a designated Outreach Director or Outreach Coordinator on staff? Yes - No (skip to #30) -

Please provide complete information for the following chapter personnel: Outreach Director or Outreach Coordinator.

28. Does the Outreach Director or Outreach Coordinator work full-time or part-time? Full-time - Part-time -

29. Pay range: Less than $5k - $5,000 – $9,999 - $10,000 – $14,999 - $15,000 – $24,999 - $25,000 – $34,999 - $35,000 – $44,999 - $45,000 – $54,999 $55,000-$64,999 - $65,000-$74,999 - $75,000 or more -

Paid Coaches (Full-time, Part-time or Seasonal)

30. In this past year, did your chapter have any designated Paid Coaches (not including your Program Director) on staff? Yes - No (skip to #35) -

Please provide complete information for the following chapter personnel: Paid Coaches.

31. How many full-time and/or part-time/seasonal Paid Coaches does your chapter have? Full-time: - Part-time/Seasonal: -

For each section below, all boxes should add up to total number of Paid Coaches provided above.

32. Age: Under 25-years-old - 26-39 years-old - 40-54 years-old - 55 or older -

33. . How does your chapter pay coaches? (Check all that apply) Full-time: Hourly – Salary – Contract – Other – Part-time/ Seasonal: Hourly – Salary – Contract – Other –

34. Based on your answer above, at what rate does your chapter compensate full-time coaches on average? (you do not have to enter a number in the areas that do not apply to your chapter) Full-time: Hourly Average: $ Salary Average: $ Contract Average: $ Part-time/ Seasonal: Hourly Average: $ Salary Average: $ Contract Average: $

Other Paid Staff Members (Full-time, Part-time or Seasonal)

35. Does your chapter currently have any other paid staff members? (Full-Time, Part-Time or Seasonal Paid Staff): Yes - No (skip to #37) -

Please provide complete information for the following chapter personnel: Other Paid Staff Members (Full-time, Part- time or Seasonal).

36. How many Other Paid Staff Member does your chapter have? (Full-Time, Part-Time or Seasonal Paid Staff): Full-time: - Part-time/Seasonal: -

For each section below, all boxes should add up to total number of other paid staff members provided above.

Program Questions

Outreach

37. Did your chapter follow-up with any or all of the NSP schools in your chapter service area to determine when the program was delivered in 2019? Yes – All schools - Yes – Some schools - No - I don’t know -

38. What is the funding source for the expansion of The First Tee National School Program (NSP) to additional elementary schools in 2019? Not planning to expand - Chapter funding - School/district funding - Third party sponsor funding - Combination of chapter, school/district and third party sponsor funding - Other (please specify) -

39. How is your chapter involved with The First Tee DRIVE (check all that apply)? Not involved with DRIVE - Provide funding for YSO to receive DRIVE - Visit facilities to assist and support delivery of DRIVE - Visit facilities to promote next step program opportunities for DRIVE participants - Host field trip/orientation events to chapter program facility for DRIVE participants and/or youth leaders Have youth leaders from DRIVE partner organizations attend chapter events or programs - Host challenge/skills event for DRIVE Participants - Other (please specify) -

40. Which youth serving organizations (YSO) do you partner with to deliver The First Tee DRIVE? Not involved with DRIVE - Boys & Girls Club - Boy Scouts/Girl Scouts - YMCA - City parks department – Extended day in-school programs - Religious youth programs - Juvenile justice programs - Other (please specify) -

41. Did your chapter follow-up with any or all of The First Tee DRIVE locations in your chapter service area to determine when the program was delivered in 2019? Yes – All locations - Yes- Some locations - No - I don’t know -

42. Does your chapter offer after school program

If yes, summarize in a sentence. (Open Response) No (Skip to 43)

43. In your after school program, does your chapter offer academic instruction? Yes No

Participants

44. In 2019, what percentage of new participants were new to the game of golf when registering at The First Tee? (please check one) 0%- 1 to 10%- 11 to 20%- 21 to 30%- 31 to 40%- 41 to 50%- 51 to 60%- 61 to 70%- 71 to 80%- 81 to 90%- 91 to 100%-

45. What is the program fee for the each of the following options at your chapter (please put “0” if your chapter does not charge a fee)? Annual membership fee: Average - $ PLAYer session fee: Average - $ Par session fee: Average - $ Birdie session fee: Average- $

46. What % of your participants receive financial assistance? 0% 1-25% 26-50% 51-75% 76-100%

Girls Golf

47. In 2019, what special programming and/or events did your chapter offer for girls (check all that apply)? We did not conduct any special programming or events for girls - Girls only classes - Girls only golf event/ tournament (competitive or recreational) - Girls night out or other girls only non-golf event - Guest speakers/female role models from the community to speak to girls - Bring a friend or mom to the golf course day - Partnered with Executive Women’s Golf Association to offer a mentoring (or other) event - Partnered with local collegiate golf team - Programming for Girl Scout members - Programming for Girls Inc. members - LPGA-USGA Girls Golf related events - Other (please specify) -

48. In 2019, did your chapter conduct LPGA-USGA Girls Golf programming? Yes – No (skip to #50) -

49. Is your chapter’s LPGA-USGA Girls Golf Site Director paid or does he/she volunteer? Paid full-time - Paid part-time - Paid independent contractor - Volunteer - Other (please specify) -

50. In 2019, how many new certifying female participants were added to your chapter due to enrollment into your LPGA-USGA Girls Golf program? Total:

Junior Golf Engagement

51. Which of the following programs/events did your chapter offer or host in 2019 (check all that apply)? PGA Junior League - Drive, Chip & Putt Qualifier - PGA TOUR or LPGA Tour Junior Clinic - A Regional The First Tee Chapter Academy - National LPGA-USGA Girls Golf Academy - None - Other (please specify) - 52. In 2019, how many chapter participants participated in or attended the following programs or events (please put “0” if no participants attended)? PGA Junior League: Total – Drive, Chip & Putt: Total – PGA TOUR or LPGA Tour Junior Clinic: Total – A Regional The First Tee Chapter Academy: Total – National LPGA-USGA Girl’s Golf Academy: Total –

53. What special programs do you offer participants as an enhancement to the Life Skill Experience? (Open Response)

54. How many of your chapter’s participants were on a high school golf team during the 2018 – 2019 school year (please enter a whole number without symbols or punctuation and put “0” if you do not know how many participants were on a high school golf team)? Number of male participants: - Number of female participants: -

55. How many former participants who participated in chapter Life Skills Experience programs were on a collegiate golf team during the 2018 – 2019 season (please enter a whole number without symbols or punctuation and put “0” if you do not know how many participants were on a collegiate golf team)? Number of male participants: - Number of female participants -

56. Is there a former participant from your chapter who has gone on to play on the Web.com Tour, Symetra Tour, PGA TOUR, LPGA Tour or any other professional golf tours? No – Yes (please enter participant's name and which Professional Tour) -

Alumni

57. Do you have any alumni that served at your chapter in 2019? Yes No (skip to 60)

58. In which of the following roles do you have The First Tee alumni serving in at your chapter (check all that apply)? Board Member - Employee (ED, PD, Coach) - Volunteer - Mentor - None - Other (please specify) -

59. How many alumni were involved with your chapter in 2019? Number:

Operation Questions

Grants & Funding

60. Did your chapter apply for grants (outside of The First Tee) in 2019? Yes - No (Skip to #67)

61. How many grants (outside of The First Tee) did your chapter apply for in 2019? Number of grants applied for: Total: Average:

62. What was the combined dollar amount of grants (outside of The First Tee) which your chapter applied for in 2019? Combined dollar amount ($): Total: $ Average: $

63. How many of those grants (outside of The First Tee) was your chapter awarded? Number of grants awarded: Total: Average:

64. What was the combined dollar amount of grants (outside of The First Tee) that your chapter was awarded? Combined dollar amount ($): Total: $ Average: $ No grants awarded:

65. How many of those grants (outside of The First Tee) are still pending for your chapter? Grants pending: Total: Average:

66. What is the combined dollar amount of grants (outside of The First Tee) still pending for your chapter? Combined dollar amount ($): Total: $ Average: $

Charity Events & Donations

The First Tee is interested in knowing more about your “Signature Event” and HQ knows you have many to choose from. You can define ‘Signature” as the event as the one you are most proud of OR nets the most revenue OR involves the most participants/adults OR brings you the most publicity (OR some combination of these or other factors)

67. Describe your Signature Event in 75 words or less including a brief description, timing, financial revenue/expense/net, size in human engagement, public relations value, or anything else you wish to share. Name of Signature Event: Date of Event: Revenue Generated: Total Expense: Event Net Income: Total Number of Human Engagement: Public Relations Value: Anything You Wish To Share:

68. Did your chapter receive monetary donations from any PGA TOUR events in 2019? Yes - No (skip to #70) -

69. Which PGA TOUR event(s) did your chapter receive monetary donations from in 2019 and how much did you receive? Total Events: Total Amount: $

70. Did your chapter receive monetary donations from any LPGA Tour events in 2019? Yes - No (skip to #72) -

71. Which LPGA Tour event(s) did your chapter receive monetary donations from in 2019 and how much did you receive? Total Events: Total Amount: $

Fundraising

72. Is your chapter interested in learning more about working collaboratively with HQ on major gift fundraising which includes Trustee ($1M+) and Impact Society ($100k+) donor cultivation? This includes working to identify major gift donors, identifying how to link to prospective donors and developing and following through on agreed upon action plans. Yes (Skip to #74) - No - Already work collaboratively with HQ (Skip to #74) -

73. Why wouldn’t you be interested in working with HQ on collaborative major gift fundraising? Reason:

Volunteers

Please provide complete information for the following chapter personnel: Volunteers.

74. EXCLUDING your board members, how many total unique individuals volunteered at your chapter in 2019? (Examples: event volunteers, committee members, coaches, data entry, fundraising, facility maintenance, etc.) Total Average:

All boxes should add up to total number of Volunteers provided above for questions 75 – 80.

75. Using your total unique individual volunteer number from the above question, please classify your volunteers into each of the following categories. If you have a volunteer that may fall into multiple categories, please classify them into the ONE category that they are most involved in. Administration - Event – Program – Other –

76. Gender: Male – Female –

77. Ethnic background: Asian – Black or African-American – Hispanic or Latino/a – Native American or Native Alaskan - Multi-Racial - Pacific Islander - White or Caucasian – 14

78. Age: Under 25 to years-old – 25 to 39 years-old – 40 to 54 years-old – 55 or older –

79. Estimate the combined number of hours per year you receive in support time from all active volunteers (excluding Board members)? 1 to 99 - 100 to 499 - 500 to 999 - 1,000 to 2,499 - 2,500+ -

80. What is the annual active volunteer retention rate (excluding Board Members)? 0% to 24% - 25% to 49% - 50% to 74% - 75% to 99% - 100% -

Salesforce

Overview: Please use the following scale for responding: (1) Completely Disagree (2) Mostly Disagree (3) Slightly Disagree (4) Slightly Agree (5) Mostly Agree (6) Completely Agree

81. Carefully read and rate each question.

Salesforce has brought consistency to our business processes. 1 2 3 4 5 6 The investment our chapter is making in Salesforce is worth the return 1 2 3 4 5 6 I use reports and dashboards beyond day-today as a way to gain insights that I share with donors, boards and other key constituents 1 2 3 4 5 6 I have confidence that Customer Support (tech support + on-going Q&A sessions) will provide answers to platform questions.

1 2 3 4 5 6 HQ responds and resolves your inquiry sent through [email protected] in a timely manner? 1 2 3 4 5 6

82. The most beneficial function of Salesforce is? (select one)

Registration Portal Managing Program Registrations Managing Coaches Managing Community Partners Reports and Dashboards Collaborating with Chatter Other: (please specify)

83. Take price out of consideration, what would be the ideal number of Salesforce licensed users at your chapter? (select one) 2 3 4 5 6 Other (please specify)

84. What topic do you feel you need more training or support tools to aid you? (select one) Managing Program Registrations Managing Coaches Managing Community Partners Reports and Dashboards Collaborating with Chatter Other (please specify)

Communication & Education Questions

College Scholarships

85. Are any of your former participants enrolled in or have any of your former participants graduated from a PGA recognized Professional Golf Management (PGM) program (if yes, please provide a specific number)? I don’t know – No - Yes: (# of participants - )

86. Does your chapter award college scholarships? Yes - No (skip to #90) -

87. How many college scholarships did your chapter award in 2019? Total Number of scholarships:

88. How many of your 2019 scholarships are single-year scholarships and how many are multi-year scholarships? Single-year scholarships: Multi-year scholarships:

89. What is the annual combined value of all scholarships paid out for the 2018-2019 school year? Combined dollar amount: $

Social Media

90. How many followers do you have for each of the following social media accounts (Enter zero “0” if not applicable) Facebook - Instagram - Twitter - Blog - Snapchat - Other (please specify) –

91. Does your chapter use the templated press releases provided by The First Tee HQ for participant events? Yes No

92. Please share your chapter’s top opportunity or priority for media coverage in 2019. It could be an event, a participant story, a program, etc. Open Response:

PGA/LPGA Tour Involvement 93. Did any PGA Tour or LPGA Tour players work with your chapter (in any variety of ways via board involvement, financial assistance, hosted events in 2019, etc...)? No (skip to 95)- Yes (Please Specify Tour Player (s) Name) -

94. For your PGA Tour and/or LPGA Tour player(s), what involvement did they work in? (check all that apply) Board Involvement - Financial Assistance - Hosted Events - Other (please specify) -

95. Does your chapter partner with any LPGA and PGA of America Sections throughout the United States? Yes - No -

Miscellaneous

96. Please rate the degree on a scale of 1 to 5 with 1 being “Strongly Disagree” and 5 being “Strongly Agree” 1 Strongly Disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly Agree

 I am satisfied with communication from HQ. (1-5 Effectiveness Scale) 1 2 3 4 5

Use the below scale to answer the following question.

Ranking Order: 18

(1) High Importance (2) (3) (4) (5) Less Importance 97. Please rank your order of importance for support needed from The First Tee HQ in order to grow and impact more youth? ___ Marketing/Communications Support ___ Programs (curriculum, coach training, outreach, etc) ___ Financial Support ___ Research Support (consumer and programs) ___ Technical Support

98. Do you believe The First Tee has organizational competitors within the golf industry? Yes No (skip to 100)

99. Please name up to two The First Tee golf competitors Junior Golf Industry Competitor (1): Junior Golf Industry Competitor (2):

100. What industry junior golf organization do you admire the most and why? Open ended:

101. Is growing the game of golf a priority for your chapter? Yes No

102. What surveys do you conduct each year? (check all that apply) Participant Survey Parent Survey Volunteer Survey Donor Survey Board of Director Survey Coaching Survey Research Survey Other (please specify)

103. Please provide any additional information, clarifications, or comments: