Alexandre Mandl Account Manager - Amazon Web Services # Helping Customers with the Journey to the Cloud # [email protected]
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Alexandre Mandl Account Manager - Amazon Web Services # Helping customers with the journey to the cloud # [email protected] Summary I’m a Tech Minded sales leader with a passion for business. EXPERTISE #Multicultural business environment#Sales#Business Development#Cloud Computing Having worked for different companies like Cisco, Red Hat and Brazilian integrators in the past 10 years, I discovered that the thing I love most about my job is the possibility to work and strength my relationship skills on a wide variety of corporate markets. From financial, e-commerce, retail, media to health firms, small to large companies, local to global customers, each project required not only a unique mix of creativity, innovation and technical skills but also a deep research of customer needs at particular times. The success of my winning commercial proposals were built on a highly focused team management plan, engaging technical experts, colleagues, superiors, post sales and partner’s ecosystems for the single purpose to serve well my customers by a great relationship. Mastering a good combination of IT, Sales and Negotiation skills made me land at Amazon Web Services Brazil during their start-up phase in 2012. As an Account Manager I’ve developed, penetrated, increased market share in many verticals by helping CIOs/CEOs from the Commercial area of Brazil and Latin American countries on the journey to the cloud. The success formula is the same simple one I used at my previous jobs: listen, understand and engage. Many companies are currently using advanced cloud/IT technologies, creating innovative and disruptive business and I’m glad that they let me be part of it and share their cases. I’m a family guy. That type who does anything to spend more time with the family, believe me! I drink wine and read books. I seriously take a volunteer work since 2012. Please feel free to email me to get to know how I can help you and your company on the journey to cloud and to share ideas. Experience Account Manager - Amazon Web Services (AWS) at Amazon.com at Amazon Web Services April 2012 - Present (2 years 4 months) Drive the development of the Cloud Computing in South America region; Collaborate with CxOs to Define Cloud Strategy; Manage cross teams to better support the customer; Manage multi-company sales teams; Page1 Specialization in two major verticals: eCommerce & Retail, IT Companies (aka ISVs) Territory Business Manager at Cisco Systems December 2007 - April 2012 (4 years 5 months) - Developing and planning strategies and activities for strategic accounts of the team; - Create Replicable Business Models (RBMs) for key verticals, like Financial, Manufacturing, Retail...; - Promote Advanced Technologies sales (DataCenter); Account Manager at Cisco Systems August 2010 - August 2011 (1 year 1 month) - Ability to work as part of an extended team - Ability to maintain high sales activity rates - Significant track record of accomplishment selling in software or infrastructure - Background in exceeding a quota. - Ability to drive revenue growth via channels at aggressive rates - Adept in managing many opportunities simultaneously. - Ability to articulate and evangelize the vision and positioning of both the company and products, and secure long-term commitments. - Ability to articulate complex technical ideas - Skilled in thinking strategically and tactically. - Ability to forecast accurately - Great relationship skills, tenacity, resilience and inter-personal/presentation skills. - Strong knowledge of consultative sales that gets results - High energy, motivated self starter **** Cisco FY11 - Sales Awarded **** IS Account Manager at Cisco Systems July 2009 - August 2010 (1 year 2 months) Account Management • Responsible to create and develop a specific sales strategy that reach my customer's goals; • Responsible to prospect, identify, develop and increase revenue in a specific group of Accounts; • Create Customer Intimacy; • Direct customer contact, lead customer discussions to advance the sales process. • Responsible for accurate forecasting. • Ability to work with multiple accounts and resellers simultaneously **** Cisco FY10 - Sales Awarded **** Closer IS Account Manager at Cisco Systems December 2007 - July 2009 (1 year 8 months) - Responsible of strategic and core opportunities of Inside Sales team (SP); Page2 - Develop relationshiop with CEOs, CIOs, CFOs, among others business and technical decision makers; - Excellent knowledge of Cisco portfolio and network architectures. Specially Datacenter, Application Networking Services, Unified Communications and Foundation technologies. - Responsible of up selling opportunities with Advanced Technologies products; **** Cisco FY09 - IS Commercial - Top Team Member **** 4 recommendations available upon request Sales - Brazil at Red Hat June 2007 - December 2007 (7 months) - Brazil Southeast and Central-West Account Management; - Deep knowledge of the following verticals: Finance and Telecom (Service Provider, Hosting and Carriers); - Direct customer contact, lead customer discussions to advance the sales process through consultive Sales process; - Ability to work with multiple accounts and resellers simultaneously ; - Definition of Strategies to prospect, approach and visit customers; - Excellent skills into driving Sales of Java Application Plataforms, like Jboss - Creation, analysis and control of management reports (pipeline, forecast, opportunity management); - Excellent knowledgement of open-source and Linux solutions; - Excellent Salesforce.com knowledge (collab. to prepare the company be more comply with sfdc.com) 1 recommendation available upon request B.U - Coordinator at Ziva June 2005 - June 2007 (2 years 1 month) - Account Manager of IP Communications, Wireless, Security, MPLS, VPLS and many others solutions; - Planning & Designing of IP communications projects, such as LAN, WAN and WLAN; - Planning & Designing of IP Telephony and VoIP projects, using Cisco and Linksys products; - Implementation & Operation of wireless network in such standards like in 802.11a/b/g; - Full development of a project (PDIOO - planning, design, implementation, operation and optimization), including a budget forecast; - Networking with clients; - Development of Cisco B.U; Pre-Sales (SE) at FTD Comunicação de Dados January 2004 - June 2005 (1 year 6 months) - Planning & Designing of IP communications projects, such as LAN, WAN and WLAN; - Planning & Designing of IP Telephony and VoIP projects, using Cisco, 3Com and Linksys products; - Implementation & Operation of wireless network in such standards like in 802.11a/b/g; - Full development of a project (planning, design, implementation, operation and troubleshooting), including a budget forecast; - Networking with clients; Page3 Certifications AWS Certified Solutions Architect - Associate Level Amazon Web Services February 2013 Languages English (Native or bilingual proficiency) Spanish (Limited working proficiency) Honors and Awards Sales Awarded Cisco Systems 2010 Sales Awarded Cisco Systems 2011 Top Team Member Cisco Systems 2009 Skills & Expertise Negotiation Business Strategy Cisco Technologies Unified Communications Telecommunications Strategic Thinking Teamwork Solution Selling Management IP Account Management Strategy Marketing Strategy Salesforce.com Channel Sales VoIP Sales Operations Networking Page4 Data Center Team Management Product Management Pre-sales Network Architecture Cloud Computing IaaS Amazon Web Services (AWS) Cloud Computing Sales Process Selling MPLS Channel Partners E-commerce IT Strategy Go-to-market Strategy Education University of Maryland College Park Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship, 2014 - 2014 HSM EDP - Negotiation Skills, Negotiation Specialization, 2011 - 2012 Activities and Societies: Negotiation Fundação Getúlio Vargas MBA, IT Business Management, 2007 - 2008 Activities and Societies: MBA - IT Business Universidade Metodista de São Paulo Bachelor, Social Communication, 2000 - 2004 Page5 Alexandre Mandl Account Manager - Amazon Web Services # Helping customers with the journey to the cloud # [email protected] 5 people have recommended Alexandre "Alexandre has a huge ability for negotiation and an advanced business strategy concept. He is always ready for reaching all results that companies are expecting." — Higor Franco, was Alexandre's client "Alexandre has accepted a big challenge into Inside Sales at Cisco, creating and developing a new role in organization. He has a great knowledge on Networking and Technology areas, skills that help Inside Sales in Brazil look at business and selling in another different way doing possible to achieve our best results." — Henrique Kurebayashi, Account Manager, Cisco Systems, worked directly with Alexandre at Cisco Systems "Alexandre is very persistent and highly focused on results. He's always sharing his information and looking for alternatives on his issues, helping him to manage and solve lots of challenges." — Cassio Quiroga, Inside Sales Line Manager, Cisco, managed Alexandre at Cisco Systems "Great ability to expand the availability of new technologies and closing opportunities. Commited and quick to respond. Good forecasting management." — Jose Ferreira, Channel Manager, Cisco do Brasil, worked directly with Alexandre at Cisco Systems "Alexandre has a very strong character and is very focused in his objectives. Shows great interest in learning new things. A nice person to chat during breaks." — Mauricio Teixeira, Help Desk Engineer, Red Hat, worked with Alexandre at Red Hat Contact Alexandre on LinkedIn Page6.