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Technology Vision for Oracle 2018 | Accenture TECHNOLOGY VISION FOR ORACLE EXECUTIVE SUMMARY Bringing five key technology trends to life with Oracle technologies Accenture Technology Vision 2018 WELCOME We are pleased to present the Accenture to the center of people’s lives. As leading Technology Vision for Oracle 2018, our companies apply digital technologies and annual forecast of the trends unfolding operate with ever-increasing intelligence, in the next three years. traditional boundaries between business and personal are dissolving. The very role of With it, we share the important strategic the enterprise in society is being redefined. shifts companies must make to unleash the unprecedented potential of the intelligent Accenture’s year-long research into the enterprise. We are working and living in a technology trends driving this change time of unparalleled technology innovation resulted in this thought-provoking report: and invention. This technology revolution “Intelligent Enterprise Unleashed: Redefine is marked by a series of exponential your company based on the company you technological advances—including keep.” Our forecast describes the widespread cloud, artificial intelligence, blockchain, opportunities available to companies to use augmented and virtual reality, internet Oracle and other technologies at each level of things, robotics, quantum computing, of the enterprise—from strategy through and more—with Oracle technologies at operations—to improve performance and the core of this change. Individually and move closer to the center of people’s lives. collectively, these technologies represent vast potential for the future of business, Through innovation-led research, deep and are creating the imperative to reinvent insights and powerful examples, the and reimagine the way we do business. Accenture Technology Vision 2018 helps enterprises around the globe succeed This future also comes with broader and grow in this new era. We look forward responsibility. In producing this year’s to supporting your digital transformation report, the third in our People First series, and helping you unleash the potential we discovered a foundational shift in the of your intelligent enterprise. role of enterprise, itself: It is moving closer Terri Strauss Pat Sullivan Senior Managing Director, Managing Director, Oracle Business Group Oracle Business Group 2 Accenture Technology Vision for Oracle 2018 #TechVision2018 Technology is now firmly embedded throughout our everyday activities, but its reach is larger than that. Businesses are using their products and services to reshape, reimagine, and transform how our society works, communicates, and even governs—blurring the lines between business and personal. According to the global Accenture Technology Vision 2018 Survey, 84 percent of business and IT executives surveyed agree that through technology, companies are weaving themselves seamlessly into the fabric of how people live today. Already we’re seeing companies drive What’s more, for the first time in a unprecedented changes in the way technological transformation, the change people work and live—such as making is a two-way street. People aren’t just using use of artificial intelligence (AI) to develop companies’ products and services, but are learning systems and deliver personalized feeding information and access back to and adaptive lessons to millions of people; them—adding to the data in the process. virtual reality systems to help employees Savvy organizations that have Oracle at gain firsthand experience with challenging the core are realizing that this level of or potentially dangerous situations connection—and this degree of trust— without real-world risk; and blockchain to will require a new type of relationship, enable fast, secure data-sharing between based not only on a company’s products, governmental agencies, while giving but its goals and values. In short: people citizens insights into who is accessing are “reading the labels” of enterprise— what data and maintaining security.1,2,3 and companies must define those labels for themselves, or have the labels Advanced technologies like these all rely on determined for them. fresh, accurate data, and Oracle’s databases command more than 50 percent of the Together, Accenture and Oracle are helping enterprise data globally—across every our joint clients strengthen their enterprise industry and including both business and labels and accelerate their digital rotation consumer data. Millions of people also to lead in the new with the power of the trust Oracle’s family of clouds—SaaS, PaaS, Oracle Cloud portfolio combined with DaaS and IaaS—every day with 25,000+ Accenture’s intelligence, innovation and customers using 1,000+ cloud applications industry capabilities. This includes helping across 175+ countries to process a our clients make the move to cloud-first staggering 61 billion transactions daily.4 New strategies more quickly and with less risk, innovations such as the Oracle Autonomous while using technologies like AI, virtual reality Database Cloud combines the power of and augmented reality, internet of things, cloud and machine learning to deliver blockchain and more to create deeper unprecedented availability, performance partnerships with people in this new digital and security—at a significantly lower cost. environment and achieve future growth. #TechVision2018 Accenture Technology Vision for Oracle 2018 3 2018 TECHNOLOGY VISION UNLEASH THE INTELLIGENT ENTERPRISE This year’s Accenture Technology Vision highlights five emerging trends shaping the way technology is increasing businesses’ impact across society—and how we see Oracle’s unsurpassed database resources and continued investment in digital technologies as a catalyst for our clients to be at the heart of this change. In each chapter, you will see how expectations are growing, as customers, employees, business partners, governments and more seek formalized partnerships with enterprise to achieve their goals. 4 Accenture Technology Vision for Oracle 2018 #TechVision2018 CITIZEN AI Raising AI to Benefit Business Accenture and Oracle are helping and Society. several clients to embed AI, inclusive of As artificial intelligence grows in its chatbots and predictive decision making, capabilities—and its impact on people’s into operations to improve customer lives—businesses must move to “raise” and citizen services. their AIs to act as responsible, productive members of society. EXTENDED REALITY The End of Distance. Accenture and Oracle are working together Virtual and augmented reality technologies to deliver virtual and augmented reality are removing the distance to people, using new immersive capabilities to information and experiences, transforming enhance the overall customer experience the ways people live and work. while increasing business results. DATA VERACITY The Importance of Trust. Working with Accenture, Oracle is By transforming themselves to run on data, well ahead of this trend with its Data businesses have created a new kind of as a Service offering, as well as new vulnerability: inaccurate, manipulated Autonomous Database Services, helping and biased data that leads to corrupted companies significantly improve the business insights, and skewed decisions integrity and richness of their data while with a major impact on society. boosting relationships with people. FRICTIONLESS BUSINESS Built to Partner at Scale. Accenture and Oracle continue to help Businesses depend on technology-based companies rotate to the new, most recently partnerships for growth, but their own with joint go-to-market products and legacy systems aren’t designed to support services in banking and blockchain while partnerships at scale. To fully power the supporting the accessibility and extending connected enterprise, companies must the lifetime of core legacy systems. first re-architect themselves. INTERNET OF THINKING Creating Intelligent Distributed Systems. From industry-specific platforms to Businesses are making big bets on workforce wearables, Accenture is intelligent environments via robotics, AI supporting Oracle in powering this and immersive experiences. But to bring expansion with its deep investment in these intelligent environments to life, they internet of things and the next generation must extend their infrastructures into the of cloud computing, developed for AI and dynamic, real-world environments they real-time data driven workloads. want to reach. #TechVision2018 Accenture Technology Vision for Oracle 2018 5 CITIZEN AI Raising AI to Benefit Business and Society 6 Accenture Technology Vision for Oracle 2018 #TechVision2018 With artificial intelligence (AI) growing in its reach throughout society, any business looking to capitalize on AI’s potential must also acknowledge its impact. Much more than just a technological tool, AI has grown to the point where it often has as much influence as the people putting it to use, both within and outside the company. For businesses, this means deploying AI Human resources (HR) records contain is no longer just about training it to perform information that is critical to managing the a given task. Similar to the way parents overall employee population, and there are raise their children, it’s about “raising” several data points in the records that HR AI to act as a responsible representative professionals rely on employees to enter and of the business, and a contributing update, such as phone numbers, addresses member of society. Many enterprises and life event changes. In certain parts of the still treat
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