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Annual Report 2019 Annual Report Grupo Promerica: Ecuador | Costa Rica | El Salvador | Guatemala Honduras | Cayman Islands| Nicaragua | Panama | Dominican Republic Table of Contents 2019 Memoria Dominican Republic Anual Nicaragua Cayman Islands Panama Guatemala El Salvador Honduras Costa Rica Ecuador 2019 Annual Report Message from the Chairman of the Board Grupo Promerica After more than a quarter of a renew our Vision, Mission and Values, Promerica, in which the nine system was installed in a school for century promoting the progress of aware that a great brand is built from banks that make up the Group students in order to learn to recycle communities and contributing to the within, just as how values in a family simultaneously carried out and cultivate a school garden. In success of individuals and businesses are transmitted. Employees were the various activities with social and Honduras, food and clothing were considering their capacities and first to ascertain our brand manifesto environmental ends. In Ecuador, collected that were delivered to possibilities, we are pleased to by means of a series of activities employees carried out reforestation retirement homes managed by the share that we have two million four related to the new strategy, which efforts at the Yanacocha Reserve San Felipe Hospital (Tegucigalpa) and hundred thousand customers and motivates us to continue improving located about an hour and a half in San Vicente de Paúl (San Pedro over 13 thousand employees in the our lives and to become promoters of from Quito; in Ayampe - Puerto Sula), and a day of entertainment nine countries where we operate. progress, both inside and outside the López from the cities of Manta and was held for them. In Nicaragua, organization. Guayaquil, as well as in Cuenca at the support was provided to children and Throughout the year 2019, the Yunguilla Reserve. In Guatemala, a adolescents with special needs of the consolidation at the internal level of The second event was the reforestation day in San Cristóbal El Hogar Pajarito Azul. In Costa Rica, Grupo Promerica continued through institutionalization of the Alto (Sacatepéquez) was conducted. we conducted a solidarity drive at two important events. The first was to International Volunteer Day at In El Salvador, a biogas generation the Hogar Siembra, an organization Memoria Anual 2019 Annual Report 2019 3 attached to the Patronato Nacional proposal establishes a road map to Salvador, Symbiotics has allowed us products: SMEs, Green Credits and de la Infancia (National Children’s integrate sustainability into all areas to contribute toward development Agribusiness. Norfund invested in Trust—PANI), which is dedicated to of business, and defines the role and and competitiveness through a facility subordinated bonds and in addition the rescue of young women and girls responsibility of the Banking Sector granted by the Bond Investment Fund implemented technical assistance under social risk. In Grand Cayman, in the achievement of the Sustainable for Micro, Small and Medium-sized on behalf of IDB Invest, Proparco, we carried out a cleanup at the Development Goals of the United Enterprises; Norfund—Corporation and FMO to measure impact, carry Siete Millas public beach. In light of Nations and of the 2015 Paris Accord for the Development of Norway— out a communications campaign, breast cancer awareness month, the on Climate Change. We reaffirm gave us subordinated debt to leverage strengthen SME strategies, and raise Dominican Republic gave talks on our commitment with the goals of plans and growth opportunities in the standards of the Management the importance of preventing disease Sustainable Development to leave a SMEs; Proparco also provided us with Program for Environmental and Social through self-examination, and in better world for future generations. resources for the SME portfolio; IDB Risk (SARAS). In Panama, we received addition, we carried out reforestation Invest and CABEI—Central American significant support from IDB invest efforts at Arenoso and Villa Altagracia, We continue working ties with the Bank for Economic Integration, for the financing of SMEs, and Bladex as did employees in Panama, at the institutions of the international increased their support for granted resources for foreign trade Metropolitan Park of the Republic of financial community that have destinations geared to international and working capital; we renewed Panama. provided access to lines of credit trade, green lines, and gender the credit line with CABEI slated to in various countries. In Ecuador, equality. In Nicaragua, in order to support SMEs, productive sectors, and Reiterating our commitment to we received support from various support the various economic sectors working capital; similarly, we received sustainable development, we agencies such as: IFC—International of the country, and especially the technical assistance from IDB Invest conducted two significant activities: Finance Corporation—, responsAbility, agro-export sector, we signed a for the development of the Policy for the launch, in alliance with the DW Markets, Actiam Financial financing program with Credit Suisse, Sustainability and Green Products. FMO—Development Bank of The Inclusion Fund, FMO and OeEB— which also involved institutions Netherlands—, of the Spanish Development Bank of Austria—, such as IDB Invest, the China Co- We will continue to strengthen and version of the book Banca Para un entities that have granted long-term financing Fund for Latin America expand our institutions, building up, Mundo Mejor (Banking for a Better funds for Small and Medium-sized and the Caribbean, responsAbility, even more, our banking relationships World), which was presented in Enterprises (SMEs), Sustainable among others, and in addition, with individuals and companies so Ecuador and Costa Rica, countries Finance, and Gender Equality; as well obtained a significant increase in they may all be able to take advantage that consolidated strong leadership as the CAF—Corporación Andina de the global line of credit signed with of the opportunities for growth and in strengthening the policies of Fomento, IDB Invest, Bladex–Foreign the CABEI—Central American Bank advancement presented to them in Sustainable Banking. This book invites Trade Bank of Latin America, Bicsa for Economic Integration. In the order to reach their goals. us to be agents of change. and Banco Aliado, which have given Dominican Republic, we held our first short-term resources for foreign bond issue for subordinated debt, I would like to conclude by thanking The second important activity was trade. In Guatemala, we signed an which will allow us to strengthen our customers, shareholders, and the signing by Banco Pichincha agreement with the DEG—German the growth strategy in that country; partners, who make it possible for Ecuador, Banpro Nicaragua, and Development Corporation, and on its part, Bladex awarded funds us to transmit to them our goals and Banco Promerica Costa Rica, of Proparco—French Development for the development of foreign values thus supporting the growth the financial initiative Principios de Bank, which provides funds for the trade. Costa Rica received financing of our organization; thanks to them, Banca Responsable (Principles of financing of SMEs and in this way from IDB Invest, SDR, Finance in we provide well-being and a means Responsible Banking) promoted by contribute to the development of Motion, responsAbility, Symbiotics, for progress to the communities we the UN Environment Programme new businesses thus strengthening Blue Orchard, and CABEI to serve. and the global financial sector. This the economy of that country. In El strengthen the family of sustainable Ramiro Ortiz Mayorga Chairman of the Board Promerica Financial Corporation Memoria Anual 2019 Annual Report 2019 4 Vision At Grupo Promerica, we believe that all persons and companies in our communities should overcome their limits in order to achieve the success they deserve. Mission To promote a banking relationship that develops relationships and offers products and services to our communities helping them to over- come their limits, whether cultural, economic, personal, or geographic. Values • Ongoing Empathy • Natural Entrepreneurs • Shared Trust • Common Culture Strategic Guidelines Grupo Promerica Memoria Anual 2019 Annual Report 2019 5 Message from the Chief Executive Officer Produbanco I have the pleasure to present to you the employees. The digital transformation In Ecuador, we are members of the Global Much of what we have accomplished during financial statements of Produbanco and its strategy we are intent on is directed toward Pact and we foster the Sustainable Finance this year we owe it to the conviction and subsidiaries corresponding to the 2019 digital leadership in order to provide added Protocol in conjunction with Asobanca— support of those who believe in our work, as fiscal year. value to our customers. Association of Banks of Ecuador— and they have been our motivation to continue other banks in the country. In September, in the quest for opportunities and paths in We are committed to each day This is how through the Center for Produbanco, Banco Promerica Costa Rica, efficiency within an environment of constant accompanying persons and enterprises Innovation, and by virtue of being and Banpro Nicaragua, representatives challenges. to overcome their limits, share best focused on our customers, day in and of Grupo Promerica, joined as founding experiences, and strengthen long- day out
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