Animal Kingdom Theme Park on Tuesdays and Saturdays
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TIPS & INFORMATION ACCESSIBILITY AND MOBILITY MOBILITY VISUAL HEARING GUIDE FOR GUESTS DISABILITIES DISABILITIES DISABILITIES Guest Relations Please visit Guest Merchandise Package Delivery Courtesy Wheelchairs Complimentary Viewing Areas Some show areas have WITH DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Relations located just inside the Park and Pickup Instead of carrying your wheelchairs are available for travel to and designated viewing areas for Guests with Available for Rent available for rent at any of the four Parks. Available to provide an overview of the Theme Park. Device to amplify sound through headphones or induction entrance for: purchases all day, have them delivered to the from the accessible parking lot and the nearest disabilities. These areas are filled on a first- on a first-come, first-served basis and may not be neck loop at specific attractions. or Deposit Portable Tactile Maps Provides a tactile • Questions and Concerns stroller and wheelchair rental location near wheelchair rental location. These courtesy blue come, first-served basis. Plan to arrive early, transferred from Theme Park to Theme Park. Handheld Captioning Utilizes Disney’s Handheld wheelchairs are not permitted for use inside the as space is limited. Viewing spaces cannot representation of building boundaries, walkways • Ticket Upgrades the Main Entrance and pick them up as you Device to display text at select attractions. • Separated Guest Assistance exit the Park. Please allow three hours for Theme Parks. be reserved or guaranteed. Parties larger than Park Hopping Options and landmarks for each area of the Theme Parks. • Lost and Found delivery to the front of the Park. If you prefer, six may be asked to separate and reunite If you plan to visit more than one Theme Park on Presented in a booklet format. Theater Captioning Many theater-type attractions now the same day, retain your deposit ticket from the To report a lost item, please visit have your purchases delivered directly to Restrooms and Companion Restrooms afterwards. Audio Description Utilizes Disney’s Handheld offer Handheld Captioning. first Park. You will be able to obtain a replacement disneyworld.com/lostandfound. your Disney Resort hotel. See a Merchandise Restrooms at the Theme Parks, designated by Device to provide supplemental audio information Video Captioning Caption-ready monitors designated wheelchair or ECV the same day, if available, at the • Services for Guests with Disabilities Cast Member for more details. , offer facilities designed for access by Guests Accessible Transportation The following and narration at specific attractions and outdoor with a “CC” symbol can be activated by remote control built next Park with no additional charge. Dining with mobility disabilities. Companion-assisted option is available for Guests in wheelchairs locations via an interactive audio menu. into Disney’s Handheld Device. Dining Reservations Table-Service restroom facilities, designated by , are also or ECVs: available at various locations in each Theme Park. Amenities available for $25 refundable deposit. Amenities available for $25 refundable deposit. Services for International Guests are restaurants book quickly, so please make Buses can accommodate various types of Theme Park First Aid locations, designated by wheelchairs and ECVs. The standard lift available at Guest Relations. reservations through the My Disney Experience Rental Location Next to Garden Gate Gifts near Main Entrance Guest Relations See map inside for location. Guest Relations See map inside for location. app, at disneyworld.com/dine, by calling , have facilities with additional space and size is 30" x 48". The wheelchair or ECV Los Servicios para Huéspedes 407-WDW-DINE (939-3463), or for additional privacy for individuals who may need assistance must fit the lift without being forced and internacionales están disponibles en la assistance by visiting any Guest Relations from a member of their party with their personal be securely fastened in the restraints. Complimentary Companion Restrooms Stationary Braille Maps Large print maps with Written Aids Packets containing dialogue, narrations, oficina de Guest Relations. location. Most reservations must be canceled care needs. Companion Restrooms are located at: We recommend that Guests using ECVs See map inside for locations indicated with Braille overlay and raised graphics to highlight key flashlights, pen and paper are available at or near performance • First Aid, Discovery Island ® Amenities and Des services pour les Visiteurs internationaux at least one day prior to the date of your transfer to a bus seat while onboard. Services for use landmarks and attractions. Located in the Guest areas or entrances for most shows and attractions. sont disponibles au Guest Relations. • Chester & Hester’s Dinosaur Treasures, Relations Lobby. reservation or a per person cancellation charge DinoLand U.S.A.® at the Park Serviços para Hóspedes internacionais estão will be incurred (policies and charges vary by • Conservation Station ®, Rafiki’s Planet Watch ® Dining and Shopping Locations Some disponíveis no Guest Relations. location; please confirm before finalizing your • Discovery Island counter-service and merchandise locations More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Cast Members with basic abilities in Sign Language can be Dienste für internationale Gäste sind bei der reservation). • Expedition Everest - Legend of the Forbidden may have narrow queues formed by railings Limited number available on a first-come, first-served and options, please visit Guest Relations. You may identified with the appropriate language pin on their nametag. Mountain ®, Asia that may be difficult for Guests using Guest Relations erhältlich. Disney Check Look for the Disney basis at the rental location. also obtain information, including parade and show Sign Language Interpretation Available at Disney’s • Harambe Theater Restrooms, Africa wheelchairs. At these locations, we suggest times and details about restaurant menus, by calling ゲストリレーションにて世界各国から Check on menus throughout the Walt Disney • Maharajah Jungle Trek ®, Asia that a member of your party order and Must be 18 years of age or older to rent ECVs. Animal Kingdom Theme Park on Tuesdays and Saturdays. のゲストの皆様向けのサービスをご案 World Resort for kids’ meals and other items 407-827-7935. Schedules are available at Guest Relations that list specific • Mombasa Marketplace, Africa transport the food, or contact a Cast Member ® 内しております。 ™ RESERVATIONS MAY NOT BE MADE IN ADVANCE. interpreted show times for all Walt Disney World that meet Disney Nutrition Guidelines. For • Pandora – The World of Avatar for assistance. Shopping more information, please visit disneycheck. Available on a same-day basis and may only be Theme Parks. used in the Park where they are rented. Your ECV While at Disney’s Animal Kingdom ® Theme com. For special dietary needs, please see a For future visits to request confirmation of our interpreted Park, you’ll have a wild time shopping for Restaurant Cast Member upon arrival. will be held if you wish to leave and return to the performance schedule OR to request interpretation for other souvenirs and keepsakes to commemorate BEYOND DISNEY’S ANIMAL KINGDOM THEME PARK same Park. special events and shows, call a minimum of 14 days in Payment Options advance at 407-824-4321 [voice]. your adventure. Keep your eyes open and Walt Disney World Resort you’ll spot authentic African artwork such as ® ® Resorts/Special Reservations Disney Resort hotels offer special equipment and accepts Disney Visa Cards, Safety in the Park Mobility Scooters/ECVs Please keep your speed carvings, baskets, masks and jewelry. You’ll Disney Rewards Redemption Card, Disney facilities for Guests with disabilities. For information specific to individual Resorts, please call SERVICE ANIMALS also find traditional souvenirs like apparel, Gift Card, Visa®, MasterCard®, Discover®, Walt Disney World Resort Special Reservations at 407-939-7807 [voice]. to the walking speed of those around you. toys, Mickey Ear hats, Disney Trading Pins American Express®, Diners Club®, JCB®, Accessibility information and accommodations for the following locations: Adjust and lower speed while maneuvering Service animals, defined as any dog or miniature horse Guests with service animals should check with a host for and more! You can also download the Shop traveler’s checks, cash and Disney Dollars. through enclosed spaces like restrooms, trained to do work or perform tasks for the benefit attraction and boarding information at the following Disney Parks mobile app to search for and Water Parks Guest Services locations at Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard ® merchandise and food & beverage locations. of an individual with a disability, must be under the attractions: purchase authentic Walt Disney World Beach Water Park. ® control of the owner at all times and should remain on • It’s Tough To Be A Bug! Resort merchandise. ® Park your device in safe locations clear from ® Disney Springs Guest Relations location at the Welcome Center at Disney Springs Town Center. a leash or in a harness. Cast Members are not able to • Kilimanjaro Safaris walkways and stairs. ® take control of service animals. • The aviary area of Maharajah Jungle Trek Park Rules To provide a comfortable,