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Opening General Session & Keynote Address Thursday, April 15, 8:30 - 10:00 a.m.

America the Multicultural – One Writer’s Perspective

Diana Abu-Jaber, Book Award winner and author of Crescent and Arabian Jazz, will talk about the many nationally and culturally diverse authors that influenced her when she started writing. She will also share some of the strange, funny and Diana Abu-Jaber unpredictable comments she's heard in response to her own Arab-American perspective.

All Conference Banquet Thursday, April 15, 7:00 - 9:00 p.m.

“Defining the Moderate Arab Voice with Reason and Humor or Take My Wives, Please!”

NPR’s Michael Feldman called him the “Arab- American Jackie Mason” and a “very funny guy.” But Ray Hanania’s humor has a serious purpose. An award winning journalist and comedian, Hanania has used his talent for stand-up to increase understanding of Arab-Americans and to advance the cause of peace between Palestinians and Jews. He appears regularly at comedy clubs, and is planning a series of Comedy for Peace shows in Ray Hanania

Diversity, Not Not Diversity, Israel and the West Bank.

All Conference Lunch Friday, April 16, 12:30 - 2:00 p.m.

Dedication, enthusiasm, and commitment trademark characteristics of Angel Jones, City of Eugene - Library, Recreation and Cultural Services (LRCS) Executive Director. Angel recognizes the many challenges faced daily by the area’s people of color Window Dressing Window and has proven herself an effective advocate through the implementation of programming and hiring improvements reflecting the rich diversity of Eugene. Angel will share effective strategies for Angel Jones recruiting and retaining a diverse workforce and creating a welcoming atmosphere in the workplace for all. Oregon Library Association 2004 Annual Conference

Hilton Eugene & Conference Center April 14-16, 2004

1 President’s Message

Welcome to the 2004 Oregon Library Association Conference and Eugene, Oregon's second largest city.

This year's conference theme, “Diversity, Not Window Dressing,” is a concept that Sandra Rios Balderrama, recent recipient of REFORMA's 2003 Arnulfo D. Trejo Librarian of the Year, deposited in my head and heart. Sandra told me that diversity officers used the phrase to describe that which only appears to address change and that which only deals with the surface. I enthusiastically embraced the notion.

Pursuing diversity, and not simply window dressing, provides a remarkable response to a growing political climate that measures patriotism according to a citizen's level of thought conformity and that cultivates suspicion for those whose beliefs or customs differ from our own. This concept remains essential to several enduring ambitions of libraries: The enrichment of the user experience through our collections, services, and programs. The successful development of all library employees. The advancement of the practice and principles of intellectual freedom.

To achieve this different (if you will) diversity, we must capitalize on our innate strengths as Oregon library professionals: perseverance, flexibility, creativity, and collaboration. We must stir ourselves beyond the status quo.

In the spirit of the conference theme, OLA's Conference Committee 2004 has assembled a plethora of pre-conferences and programs to inspire and transform your professional life. Your participation in this year's conference, indeed in all OLA activities, only reinforces that deeper, more radical, even provocative sense of diversity. Please take pleasure in the offerings of the Eugene-Springfield area and enjoy this year's conference.

Faye A. Chadwell OLA President, 2003-04

OLA Executive Board Faye Chadwell Carol Reich President PNLA Representative ( Libraries) Oregon Young Adult Network Melanie Lightbody (Hillsboro Public Library) Vice President/President Elect Dale Vidmar (Jefferson County Library District) Member at Large Connie Bennett (Southern Oregon University) Past President Jim Scheppke (Eugene Public Library) State Librarian Suzanne Sager (Oregon State Library) Treasurer Sarah Beasley (Portland State University) Academic Division Colleen Bell (Portland State University) Secretary Debra Bogart (University of Oregon Libraries) Children’s Services Division Ed House (Springfield Public Library) Parliamentarian Teresa Landers (Beaverton City Library) Public Library Division Wyma Rogers (Corvallis-Benton County Public Library) ALA Representative Sonja Patzer (Newport Public Library) Support Staff Division Martha Decherd (Portland State University) OEMA Representative (David Douglas High School)

2 Events and Information Internet Café Poster Sessions Leave your laptop at home! Drop Thursday, April 15, 4:00 - 5:30 p.m. by the Internet Café at Booth 16. Bloch Room Brought to you by Userful and the Poster presentations highlight innovative projects OLA Conference Committee. and research. Presenters include students from the Emporia State School of Library and Information Management and The Information Author Signings School at the University of Washington. Book signings will take place in the

Exhibits Hall, University of Oregon

Bookstore, Booth 13, unless otherwise Exhibitor’s Raffle noted. Books will be available for Join colleagues and exhibitors at the Exhibits purchase. Stage in Hellman (Booth 8) for your chance to win door prizes. Fill out your entry in the Exhibits Diana Abu-Jaber Hall and drop it in the basket on the statege. Thursday, April 15, 3:00 - 4:00 p.m. Prizes will be raffled during breaks and the All Conference Reception. Ray Hanania Thursday, April 15, following the Banquet Thursday, April 15, 3:30 p.m. Nancy Osa Thursday, April 15, 6:30 p.m. Friday, April 16, 11:00 a.m. - 12:30 p.m. Friday, April 15, 10:30 a.m. During program in Sousa You must be present to win. Look for the prize symbol in the program for raffle donors. All Conference Reception Thursday, April 15, 6:00 - 7:00 p.m. Conference Center Lobby and Hellman OLA/OYAN Raffle Tickets Win fabulous prizes! Tickets are $5 each or $20 Tour the exhibits, have a for 5 and may be purchased throughout the drink on us, and signup Conference from OYAN members. for door prizes!

Sponsored by Thompson/Gale. Registration Table Hours

Wednesday, April 14, 8:00 a.m. - 7:00 p.m.

Thursday, April 15, 7:30 a.m. - 7:00 p.m. President’s Reception Friday, April 16, 6:30 a.m. - Thursday, April 15, 9:30 - 11:00 p.m. Eugene Public Library

Join OLA President Faye Chadwell and host, Eu- Message Board gene Public Library Director Connie Bennett, Located next to the Registration Table in the at the beautiful new Eugene Public Library. Conference Center Lobby. Meet and greet your colleagues over wine and chocolates and enjoy tours of this magnificent library, including the book sorting equipment! Conference Headquarters Shuttle available every 15 minutes from the Located in Studio A of the Hotel Mezzanine. Hilton front entrance beginning at 9:15.

3 Conference at a Glance Wednesday, April 14, 2004

8:00 a.m. – 7:00 p.m. Registration - Conference Center Lobby

9:00 a.m. – 5:00 p.m. Navigating CIPA (Sousa)

9:00 a.m. – 5:00 p.m. Understanding and Using Library of Congress Classification (Bloch)

10:30 a.m. – 3:00 p.m. Communication, Culture, and Complications: A User-Friendly Guide to Interaction (Wilder - Box lunches delivered to room)

12:30 – 1:30 p.m. Lunch for All-Day Preconferences (Vistas I)

1:00 – 5:00 p.m. Creating Annual – and Capital – Fundraising Success (Joplin/Seeger)

1:00 – 5:00 p.m. Basic Book Repair for Libraries (Hansberry)

5:00 – 6:00 p.m. OLA Board Meeting (Studio A - Conference Office)

6:00 – 7:00 p.m. ACRL-OR Reception (OLA Parlor Suite)

6:00 – 7:00 p.m. PLD No Host Bar (Vistas I)

7:00 – 9:00 p.m. PLD Dinner (Vistas I)

Thursday, April 15, 2004

7:30 a.m. – 7:00 p.m. Registration - Conference Center Lobby

8:30 – 10:00 a.m. Opening General Session & Keynote Address: Diana Abu-Jaber (’Neill/Williams)

10:00 – 11:00 a.m. Break – Exhibits Grand Opening – No Conflict Time (Conference Center Lobby/Hellman)

11:00 a.m. – 12:30 p.m. Keynote Response Panel (Bloch)

Electrifying Government Documents (Joplin/Seeger)

Meet the Grantmakers (Board)

Virtual Business Reference (Wilder)

Crossing the Great Divide: Adult Books for Teens, Teen Books for Adults (Sousa)

Parents as Partners in Early Literacy (Studio B/C)

Supporting Research From the Perspective of Diversity & Intercultural Studies (Directors)

Serving the Whole Community (Hansberry)

Astute Observers: Librarian Teaching Mentors (Ferber)

12:30 – 2:00 p.m. Lunch (included with registration) – OLA Business Meeting/ Candidate Statements/Awards (O’Neill/Williams)

2:00 – 3:00 p.m. Puppets = Storytime Magic with Steven Engelfried (Studio B/C)

A Diverse Set of Libraries to Meet High School Research Needs (Directors)

Showboating FRBR (And We Don’t Mean Edna!) (Ferber)

4 Conference at a Glance 2:00 – 3:00 p.m., cont. The Powerful Role of Rural Libraries (Wilder)

2-Minute Reviews of Books by Oregon Authors (Bloch)

Indexing Oregon’s Historic Newspapers (Board)

Your Portal in a Storm: The InformACTion Project for Oregon’s Public Libraries (Joplin/Seeger)

“The Report of My Death Has Been Greatly Exaggerated.” Is Reference Really Dead? (Sousa)

Men’s Work, Women’s Work: The Social Shaping of Technology in Academic Libraries (Hansberry)

Turn One Computer Into Ten: Affordable Turnkey Public Access Computing for Your Library (Hellman - Exhibits Stage)

3:00 – 4:00 p.m. Break – No Conflict Time Diana Abu-Jaber Book Signing (Conference Center Lobby/Hellman)

4:00 – 5:30 p.m. Dewey Decimal Classification Ed. 22 Update (Board)

Cross-Cultural Awareness for the Reference Desk (Hansberry)

Accommodations for the Vision Impaired: What Works and Why (Wilder)

Don’t Just Do Something, Stand There! Procrastination: Why We Do It and How to Stop (Studio B/C)

Digitization Projects with CONTENTdm (Sousa)

Life After Gates: How to Support Your New Technology When Gates is Gone (Ferber)

Building Bridges on Campus: Collaboration Between Teaching Faculty and Librarians (Joplin/Seeger)

Innovative Partnerships for Public Libraries (Directors)

Poster Sessions (Bloch)

5:30 – 6:00 p.m. Business Meetings

Business Reference Interest Group of Oregon (Joplin/Seeger) Documents Interest Group of Oregon (Sousa) International Relations Round Table (Wilder) Library Districts Round Table (Studio B/C) Public Library Division (Ferber) Reference Round Table (Hansberry) REFORMA (Directors) Past Presidents (Lobby Bar) Technical Services Round Table (Board)

5:30 – 6:30 p.m. Alumni Receptions

University of Washington Information School Alumni, Student & Friends Mixer (Steelhead Brewing Co., 199 E 5th Ave., Eugene) Emporia State University Student and Alumni Reception (OLA Parlor Suite)

5 Conference at a Glance Thursday, April 15, 2004 - Continued

6:00 – 7:00 p.m. All Conference Reception (Conference Center Lobby/Hellman) 7:00 – 9:00 p.m. Banquet: Ray Hanania (O’Neill/Williams)

9:30 – 11:00 p.m. President’s Reception (Eugene Public Library, 100 W. 10th Ave., Eugene)

Friday, April 16, 2004

6:30 a.m. - Registration - Conference Center Lobby

7:00 – 8:30 a.m. Evelyn Sibley Lampman Breakfast (Vistas I)

8:30 – 10:00 a.m. Finding and Customizing Library Statistics on the Web (Joplin/Seeger)

Books to “Rave” About: A Diverse Selection (Studio B/C)

Food and Mood: Nutrition and Emotional Intelligence, Understanding the Nutrition – Brain – Behavior Connection (Bloch)

MARC Holdings: Standards and Implementation (Hansberry)

Libraries in Conflict Zones: Coping with Unnatural Disasters and Rebuilding in the Aftermath (Wilder)

Lawyers for Libraries (Directors)

Building the Bridge: Successor Planning and Leadership Development (Board)

Library Lil and Me (Ferber)

L-net: Oregon’s Virtual Reference Network (Sousa)

10:00 – 11:00 a.m. Break – No Conflict Time (Conference Center Lobby/Hellman)

11:00 a.m. – 12:30 p.m. Debunking Library Myths: A Reality Check for Library Stakeholders (Bloch)

OYAN Presents Nancy Osa (Sousa)

Lies, Damn Lies, and Statistics: Understanding and Using Public Library Statistics (Joplin/Seeger)

Cultivating Our Own Gardens: Cultivating Our Communities (Wilder)

OCLC Update (Board)

XML, Finding Aids, and the Encoded Archival Description: Providing Access to Collections (Ferber)

Pinching Pennies, Not Services (Studio B/C)

Libraries in the Eyes of the Supreme Court (Directors)

You Need More Than a Good Idea: Crafting Bills to Make Law (Hansberry)

6 Conference at a Glance Friday, April 16, 2004 - Continued

12:30 – 2:00 p.m. Lunch (included with registration): Angel Jones (O’Neill/Williams)

2:00 – 4:15 p.m. Working with Differences to Build More Inclusive Communities (Board)

(Break 3:00 – 3:45) In One Session Design Volunteer Policies and Procedures (Hansberry)

Subdivide and Conquer: Applying Subdivisions in LCSH (Wilder)

Health Information Literacy: What It Means for You and Your Patrons (Sousa)

Web Tools: Virtual Access to Community Resources (Joplin/Seeger)

The Public Library from the Perspective of the Spanish-Speaking Bilingual/Bicultural Employee (Directors)

Using Paraprofessionals at the Reference Desk (Ferber) Session ends at 3:30

Gotta Sing! (Studio B/C) Session ends at 3:30

Take Me Out to the Library (Bloch) Session ends at 3:00

3:15 – 4:15 p.m. The Classroom Unplugged: Teaching in a Wireless Environment (Bloch)

Conference Notes

7 Program Schedule: Wednesday

Note: Morning break available from 10:30 - Understanding and Using Library of 11:00. Lunch served for all-day pre-conference Congress Classification attendees in Vistas I from 12:30 - 1:30. A box lunch will be served in Wilder for Mary Kay Pietris, Senior Cataloging Policy the Academic Division session. Specialist, Cataloging Policy and Support Office, Afternoon break available 3:00 - 3:30. Library of Congress

This session is designed for those seeking a 9:00 a.m. – 5:00 p.m. fundamental understanding of the basic concepts Navigating CIPA underlying Library of Congress Classification (LCC). Participants will learn the history of LCC, Daniel Mach, Attorney, Jenner and Block; Mike learn to read and interpret information in the LCC Wessels, Timberland Regional Library; David schedules, learn the principles for classifying a Biek, Tacoma Public Library; Connie Bennett, work and become familiar with the organization Eugene Public Library; Joseph Arellano, and contents of the Subject Cataloging Manual: Multnomah County Library Advisory Board; Classification. The LC Classification Outline, 7th Randy Schultz, Vigil Networks; Tom Laffaye, edition will be provided. Computers By Design; Al Rossi, Lightspeed Systems Technical Services Round Table, Bibliographical Center for Research Last summer, the U.S. Supreme Court ruled that Bloch Room the Children’s Internet Protection Act is facially

constitutional and that Congress has the right to impose CIPA compliance as a requirement to 10:30 a.m. – 3:00 p.m. receive certain federal funds. Now libraries are weighing the costs, risks and benefits of Communication, Culture, and complying with CIPA versus giving up E-Rate Complications: A User-Friendly Guide to Interaction discounts and potential LSTA funds for direct In- ternet access. In this all-day session, learn the Janet Bennett, Ph.D., Executive Director, history of CIPA, get a better understanding of the Intercultural Communication Institute Supreme Court decision and what you need to know if your library intends to continue to claim After we’ve honored, celebrated, and valued federal funds tied to CIPA. Learn more about diversity, why is it that folks still can’t “just get some of the filtering technology available today. along?” Since the impact of cultural differences Hear from colleagues about their own is often subtle, it can easily undermine effective experiences with filtering and their own decision- interaction in unexpected ways. Explore the making processes around CIPA. mindset, skillset, and heartset necessary for intercultural competence, how to recognize Intellectual Freedom Committee, Children’s cultural patterns in communication styles, and Services Division, Public Library Division strategies for adapting to other styles. Sousa Room Academic Division

Wilder Room

8 Program Schedule: Wednesday/Thursday

1:00 – 5:00 p.m. 5:00 – 6:00 p.m. OLA Board Meeting Creating Annual - and Capital - Fundraising Studio A, Conference Headquarters Success

Martha Richards, CFRE - Oregon Region 6:00 – 7:00 p.m. Manager, The Collins Group; Paul Mortimer, ACRL-OR Reception CFRE - Principal, The Collins Group; Colin Ware, OLA Parlor Suite Account Executive, The Collins Group Public Library Division No Host Bar Libraries everywhere are being challenged to Vistas I, 12th Floor raise more in private contributions to support operations and fund capital projects. In a 7:00 – 9:00 p.m. program for library directors, library foundation directors, development directors, and fundraising Public Library Division Dinner and OLÉ Award volunteers, The Collins Group will present strategies for building a diverse base of annual Everyone's invited to the annual Public Library private sector support, including how to build Division Dinner! This year, $5 of your dinner fee strong relationships with increasingly important will support CSD's programming scholarships for individual and family donors and how to use the 2004 Statewide Summer Reading Program. annual fundraising to prepare for a capital All of your donation will be awarded directly as campaign. program grants to libraries. Help us support kids

Oregon State Library, The Collins Group and reading and honoring this year's OLÉ Award Joplin/Seeger Rooms Winner. Enjoy featured entertainers from the Eu- gene area who might be just right for a

program at your library. Basic Book Repair for Libraries Vistas I, 12th Floor

Kris Kern, Portland State University; Carolee Thursday, April 15 Harrison, Portland State University

8:30 – 10:00 a.m. Are you concerned about in-house book mending and general preservation issues? Then this is the Opening General Session & session for you! Find out how to select books for Keynote Address in-house mending, learn about book structure and archival repair materials, and see a Diana Abu-Jaber demonstration of basic book repair procedures. America the Multicultural Avoid the frustration and pitfalls of mending with – One Writer’s Perspective helpful hints for mending loose and torn hinges, tipping in fallen pages, and replacing damaged Diana Abu-Jaber, Oregon Book Award winner and spines. Attendees will receive handouts with author of Crescent and Arabian Jazz, will talk illustrated instructions for repairs, plus a materials about the many nationally and culturally diverse list, contacts for obtaining repair materials, and a authors that influenced her when she started bibliography with further information. Note: This writing. She will also share some of the strange, is not a hands-on session. funny and unpredictable comments she's heard in response to her own Arab-American perspective. Support Staff Division Hansberry Room O’Neill/Williams Rooms

9 Program Schedule: Thursday

10:00 – 11:00 a.m.

Exhibits Grand Opening – No Conflict Time and Break Conference Center Lobby/Hellman Meet the Grantmakers

Kathy Thomas, Oregon State Library; Cynthia 11:00 a.m. – 12:30 p.m. G. Addams, Collins Foundation; Jeff Anderson,

Keynote Response Panel Collins Foundation; Charline McDonald, Meyer Memorial Trust; Sarah J. Reeve, Ford Family Diana Abu-Jaber; Marcy Westerling, Rural Foundation Organizing Project, Scappoose, Oregon; Ibrahim Hamide, Eugene Middle East Peace Group; Ter- Library directors, foundation and friends ry Leary, Eugene School District 4J; Rob Ever- members hear first hand from grant makers ett, Eugene Public Library, Moderator about their priorities and interests in funding libraries. Three prominent community activists and organizers join Diana Abu-Jaber to react to her Friends and Trustees; Oregon State Library Board Room keynote address and discuss themes of diversity and community in Crescent.

Conference Committee Virtual Business Reference

Bloch Room Kay Henshall, Tutor.com; Julie Peterson, Tutor.com

Electrifying Government Documents Many libraries find they have trouble providing

Valery King, Oregon State University Libraries; quality business reference service, either due to Judy Andrews, Portland State University lack of resources or lack of qualified staff. Library; Jey Wann, Oregon State Library; Setting up a "Virtual Business Reference" is Debbie Hackleman, Oregon State University similar to the "L-net" program - but the questions Libraries; Tom Stave, University of Oregon are handled by skilled Business Librarians. Come Libraries learn how to set up a Virtual Business Reference program, and if it is right for your library. An increasing number of government publications are being made available in electronic and full- Business Interest Group of Oregon Wilder Room text formats. Discover what libraries around the state are doing to provide access to these

diverse, timely and ever-changing documents. Crossing the Great Divide: Adult Books for Examine developments at local, state and federal Teens, Teen Books for Adults levels and receive practical advice on how libraries can capitalize on providing access to Susan Ludington, Deschutes Public Library; government documents to their patrons. Carol Reich, Hillsboro Public Library; Marcia Weber, Multnomah County Library Documents Interest Group of Oregon, Technical Services Round Table Three great readers' advisors and booktalkers will Joplin/Seeger Rooms promote their favorite crossover titles, books that appeal both to teens and adults. Come prepared to share your favorite crossover books in an open mike session at the end of the program.

10 Program Schedule: Thursday Oregon Young Adult Network, Public Library diverse adult community groups that are often Division overlooked and underserved. Sousa Room Public Library Division

Hansberry Room

Parents as Partners in Early Literacy Astute Observers: Librarian Teaching Jane Corry, Multnomah County Library; Bri- Mentors anne Williams, Multnomah County Library Pam Kessinger, Portland Community College

Learn how to incorporate research based early Librarians who teach or provide workshops can, literacy information into your storytimes. Discover through a process of becoming mentors, improve fun activities and easy ways to share information instruction both for themselves and their with parents. Multnomah County youth librarians mentees. Learn how to identify key components share what they have learned as participants in of your performance skills, frame your ideas for the PLA/ALSC Early Literacy Initiative. improvement of teaching, and recognize how Children’s Services Division learning can take place.

Studio B/C Rooms Library Instruction Round Table Ferber Room

Supporting Research From the Perspective of Diversity & Intercultural Studies 12:30 – 2:00 p.m.

Karen Munro, University of Oregon; Sandra All Conference Lunch Garrison, Intercultural Communication Institute (included with registration) Gain a different understanding of what OLA Business Meeting, Candidate "supporting diversity" means in a university Statements, and Awards environment where a diversity research guide O’Neill/Williams Rooms was developed. Also learn about the unique research collection offered by the Intercultural Communication Institute (ICI). ICI is a private, 2:00 – 3:00 p.m. nonprofit foundation “designed to foster an awareness and appreciation of cultural difference Puppets = Storytime Magic with Steven Engelfried in both the international and domestic arenas.”

Steven Engelfried, Beaverton Public Library Academic Division, International Relations Round Table Learn how to bring stories to life from one of the Directors Room best puppeteers in the Northwest. Steven will

demonstrate one-person puppet stories and teach how to adapt stories, songs, and rhymes into Serving the Whole Community entertaining puppet shows.

Amy Lee, Fort Vancouver Regional Library; Children’s Services Division Kristen McKee, Multnomah County Library; Studio B/C Rooms Kevin Barclay, Deschutes Public Library;

Andrea Milano, Multnomah County Library; Beverly Smith, Corvallis-Benton County Public Library

Find out about innovative library programs and services that your colleagues have developed for

11 Program Schedule: Thursday touch on topics such as: community assessment, staff training, and marketing.

Outreach Round Table Wilder Room

A Diverse Set of Libraries to Meet High 2-Minute Reviews of Books by Oregon Authors School Research Needs

Bryan Miyagishima, Philomath High School; Marsha Weber, Multnomah County Library; Sue Goodson, Oregon State University; Jessie Hopkins, Oregon State Library; Andrew Cherbas, Corvallis-Benton County Kimberly Willson-St. Clair, Portland State University Public Library

Gain an understanding of the "senior project" This lively and information-packed program is a phenomena both in Oregon and nationwide. favorite OLA tradition. Learn about recently Learn what is required of these projects and the published book by Oregon Authors in a variety of genres. Bibliographies provided. diverse set of challenges they present to various types of libraries. Oregon Authors Committee

Bloch Room Oregon Young Adult Network Directors Room

Indexing Oregon’s Historic Newspapers Showboating FRBR (And We Don’t Mean Edna!) Richard Bear, University of Oregon Libraries

Rick Newell, OCLC Western Showcases the U of O Libraries' Oregon Newspaper Indexing Project which will create a The FRBR (Functional Requirements for website featuring a free, web searchable index of Bibliographic Records) model uses the entities of historic Oregonian articles (1851-1987) and other work, expression, manifestation and item to valuable information on Oregon newspapers. cluster bibliographic records into more meaningful OPAC displays. This program will give Academic Division catalogers, reference staff, and systems staff a Board Room

basic understanding of FRBR, and explore the relationship of FRBR to AACR2 and MARC. Your Portal in a Storm: The InformACTion Technical Services Round Table, OCLC Project for Oregon’s Public Libraries Ferber Room Eva Miller, Multnomah County Library

The Powerful Role of Rural Libraries The InformACTion project is an LSTA-funded ef- fort to develop the Web-building tools Oregon's Amanda Six McKeraghan, Colville Public public libraries need to make their sites dynamic, Library, Stevens County Rural Library District, professional, and central to their communities. In Colville, Washington this session, InformACTion project manager Eva Miller of Multnomah County Library will present Libraries everywhere provide a wide variety of the work she has done with library partners services, but in rural areas the library may be the across Oregon to create a public library "Web Site sole place to access the Internet, get legal in a Box" solution for all of Oregon's public information, or learn how to fill out a resume. libraries to share. This program will be targeted toward library staff and trustees of rural and small libraries and will Public Library Division

12 Program Schedule: Thursday Joplin/Seeger Rooms

“The Report of My Death Has Been Greatly Turn One Computer Into Ten: Affordable Exaggerated.” Is Reference Really Dead? Turnkey Public Access Computing for Your Library Ruth Vondracek, Oregon State University Libraries; Dena Hutto, Reed College; Caleb Brett Bilon, UserFul Tucker-Raymond, Statewide Virtual Reference Coordinator; Christopher Rumbaugh, Corvallis- Providing world class public access for your pa- Benton County Public Library trons has never been easier (or more affordable). Simply connect up to ten of your existing Despite the widespread implementation of monitors to a single computer box. electronic and virtual reference services, many DiscoverStation was designed from the ground up libraries continue to offer in-person services from for public access in Libraries. The turnkey system a desk. Why do face-to-face reference services includes all the Hardware and Software you need persist in some libraries while in other institutions’ including, PC-Reservation, Print Control, Patron information service points are staffed by Authentication, Multi-Lingual access, office suite, students? Come listen to a panel of library internet and much more. managers, library educators, electronic reference leaders and reference librarians discuss these Conference Committee, UserFul issues. Hellman, Exhibits Stage

Academic Division Sousa Room 3:00 – 4:00 p.m.

Break – No Conflict Time

Men’s Work, Women’s Work: The Social Diana Abu-Jaber Book Signing Shaping of Technology in Academic Univeristy of Oregon Bookstore Libraries Booth 16.

Lori Ricigliano, University of Puget Sound Raffle Drawing - 3:30 p.m.

Over the past thirty years, technology has Conference Center Lobby/Hellman become a dominant force in reshaping the nature of library work, changing role definitions, tasks, services, and organizational structures. While 4:00 – 5:30 p.m. there are numerous studies on the effects of Dewey Decimal Classification Ed. 22 Update technology, little has been devoted to examine its social relations and dynamics in regard to gender. Rosario Garza, Bibliographical Center for This presentation explores implications for Research libraries where the workforce is predominately DDC 22, the latest, unabridged edition of the female. Dewey Decimal Classification (DDC) system, Academic Division, Conference Committee reflects the many changes to the body of human Hansberry Room knowledge that have occurred since DDC 21 was published in 1996. It is also the first DDC edition to be produced in a web environment. Participants will get an update on the difference between edition DDC 21 and DDC 22 and

13 Program Schedule: Thursday discover many of the helpful tools that make the all public libraries in Oregon may have options for classification easier to use. accommodation that are attainable and affordable. Technical Services Round Table, Bibliographical Center for Research Outreach Round Table Board Room Wilder Room Cross-Cultural Awareness for the Reference Desk Don’t Just Do Something, Stand There! Procrastination: Why We Do It and Margaret Mellinger, Oregon State University How to Stop Libraries; Richenda Wilkinson, Oregon State University Libraries Tim Cook, Counseling Services, Clark College, Washington The cultural background of patrons influences their information-seeking behaviors, Tim Cook puts forth the theory that communication styles and interactions with library procrastination is a strategy for self-protection. staff. Recognizing these differences can help Procrastination is not just a bad habit, but also a create an inclusive work environment and provide way of expressing internal conflict. Few people high-quality reference service to our give up procrastinating until they understand the communities. In this session, we will use function procrastination serves in their lives. exercises and small group discussion to explore Learn why you put things off and how to stop the cultural patterns and gain a deeper procrastination habit.

understanding of ourselves. We will also share Support Staff Division, Technical Services Round tips, highlights, challenges, and resources Table gathered during our efforts to develop training Studio B/C Rooms

for staff at the OSU Libraries.

Reference Round Table Digitization Projects with CONTENTdm Hansberry Room Michael Boock, Oregon State University Libraries; Carol Hixson, University of Oregon;

Monica Mersinger, Salem Public Library Accommodations for the Vision Impaired: What Works and Why CONTENTdm is digital content management

Sara Behrman, Freeland Writer & Consultant; software that allows libraries to digitize, catalog, Mary Lee Turner, Commission for the Blind; store, and publish digital assets such as historical Kevin Barclay, Deschutes Public Library; Ken photos, texts, audio and video. Topics discussed Twergo, Vision Matters; Carol McCarl, Blind- will include the Dublin Core Metadata Scheme, skills, Inc.; Elaine Day, TBABS user and Board scanning photos and text, scanning standards Member, Oregon State Library and Salem Public applied by libraries, building collection templates, Library; Carolynn Avery, Oregon State Library, establishing field properties, using controlled Talking Book and Braille Services vocabularies, and building search queries and displaying digital content on the web. Most public libraries have accommodations for wheelchairs and for the hearing impaired, but Technical Services Round Table Sousa Room accommodations for low vision or blind patrons

are more rare. Some libraries have spent thousands of dollars to installing accessible Life After Gates: How to Support Your New technology only to not have it used, while others Technology When Gates is Gone

have made modest accommodations such as Frank Miller, Oregon Trail Internet; Rod Miller, building a substantial large print collection. This Deschutes Public Library; Pam Horan, Oregon discussion will offer suggestions in the hope that State Library

14 Program Schedule: Thursday The Gates Grant provides support to libraries for Conference Committee, Libraries of Eastern one year and then they're gone. This "tech talk" Oregon will help small, rural libraries learn how to Directors Room support, maintain and get the most from their new systems.

Public Library Division

Ferber Room Building Bridges on Campus: Collaboration Poster Sessions Between Teaching Faculty and Librarians

Kaiping Zhang, University of Oregon Libraries; Poster presentations highlight innovative projects Dr. Kay Westerfield, University of Oregon and research. Presenters include students from the Emporia State School of Library and University faculty frequently design research Information Management and The Information projects in isolation and send students off to the School at the University of Washington. library to hunt for information with little, if any, support. However, with a modicum of Conference Committee Bloch Room collaboration between teaching faculty and librarians, such projects can be designed to maximize research opportunities and enrich the 5:30 – 6:00 p.m. students’ learning process. Find out how one such collaboration at the University of Oregon has Business Meetings helped students achieve information literacy in their chosen field. Business Reference Interest Group of Oregon Joplin/Seeger Rooms Academic Division Documents Interest Group of Oregon Joplin/Seeger Rooms Sousa Room

International Relations Round Table Wilder Room Innovative Partnerships for Public Libraries Library Districts Round Table

Lyn Craig, LEO Development Officer; Marilyn Studio B/C Rooms Johnson, OMSI Director of Education; Anthony Past Presidents Lanni, Superintendent, North Central Education Lobby Bar Service District; Althea Bonebrake, Baker Public Library Division County Library District; Cecilia Elder, LEO Ferber Room Co-Chair Reference Round Table Hansberry Room The nonprofit Libraries of Eastern Oregon (LEO) REFORMA association has formed lasting, innovative part- Directors Room nerships for successful programs and funding. We Technical Services Round Table are partnered with OMSI and a regional Board Room education district for delivery of science programs to rural communities, with smaller museums and state agencies for integrated new facilities, and 5:30 – 6:30 p.m. with state and county agencies for unexpected Alumni Receptions offerings at local public libraries. Come and learn how we’ve done it, including how we’ve University of Washington Information School successfully obtained nearly $2 million in funding Alumni, Student, & Friends Mixer for these partnerships over the past two years! Steelhead Brewing Company 199 E 5th Avenue, Eugene

15 Program Schedule: Thursday/Friday

following the banquet. Emporia State University Student

and Alumni Reception

OLA Parlor Suite

6:00 – 7:00 p.m. 9:30 – 11:00 p.m. All Conference Reception Tour the exhibits, have a drink on us, and signup President’s Reception for fabulous door prizes! Round 2 of the raffle Eugene Public Library drawings will take place 100 W 10th Avenue

at the Exhibits Stage in Hellman at 6:30! Sponsored by Thompson/Gale. Friday, April 15 Conference Center Lobby/ Hellman Join OLA President Faye Chadwell and

our host, Eugene Public Library Director Connie Bennett, at the beautiful new Eu- 7:00 – 9:00 p.m. gene Public Library. Meet and greet your All Conference Banquet colleagues over wine and Sponsored by TLC chocolates and enjoy tours of this fabulous library, including the book sorting equipment! Shuttle available every 15 minutes from the Ray Hanania Hilton front entrance beginning at 9:15.

“Defining the Moderate Arab Voice with Reason and Humor, or, Take My Wives, 7:00 – 8:30 a.m.

Please!” Evelyn Sibley Lampman Breakfast

NPR’s Michael Feldman called him the “Arab- Excitement (and breakfast) awaits all who American Jackie Mason” and a “very funny guy.” attend this time-honored event. Help honor But Ray Hanania’s humor has a serious purpose. An individual who has made an outstanding Says Hanania, “If we can laugh together, we can contribution in library service or children's live together.” In the aftermath of 9/11, Hana- literature to the children of Oregon. Discover nia, who is also an award-winning journalist, has the remarkable and inspiring achievements of used his talent for stand-up comedy to the Lampman recipient of 2004. increase understanding of Arab-Americans and to advance the cause of peace between Palestinians Children’s Services Division and Jews. He appears regularly at Chicago and Vistas I, 12 Floor NYC comedy clubs, and is planning a series of

Comedy for Peace shows in Israel and the West Bank with Arab and Jewish comedians sharing 8:30 – 10:00 a.m. the stage. Finding and Customizing Library Statistics O’Neill/Williams Rooms on the Web

Ray Hanania will be signing books at the Ann Reed, Oregon State Library Univeristy of Oregon Bookstore Booth 13 Learn the nuts and bolts of gathering library

16 Program Schedule: Friday statistics from free sources on the Web and how questions. Learn the basic principles on holdings to manipulate them for local purposes. Basic use standards as well as practical information on of Excel, NCES peer locator tools, importing implementation of MARC holdings. charts and comma delimited data sheets are featured. Technical Services Round Table Hansberry Room

Oregon State Library Joplin/Seeger Rooms

Books to “Rave” About: A Diverse Selection Libraries in Conflict Zones: Coping with OYAN Members Unnatural Disasters and Rebuilding in the Aftermath Keep up with the best in teen literature the easy way and listen to book talks by OYAN members. Anne O'Shea, MLIS Candidate, School of Many titles will be drawn from OYAN’s annual Library, Archival and Information Studies, Book Rave. This list features a wide-ranging University of British Columbia; Anne Britton, selection of books that appeal to teen readers, Volunteer, Mercy Corps and Graduate Student, and it showcases the diversity present in YA Portland State University; Pam Osborne, literature. Librarian, Mercy Corps

Oregon Young Adult Network Many local libraries have dealt with numerous Studio B/C Rooms problems over the years – failed levies, censorship attempts, CIPA, the Patriot Act, etc.

In other parts of the world, libraries cope with Food and Mood: Nutrition and Emotional problems of an entirely different nature – gunfire, Intelligence, Understanding the Nutrition – rocket-propelled grenades, cruise missile attacks, Brain – Behavior Connection car bombs, looting and the like. Find out how such libraries have coped (or not) during times of Terry Marie Fleischman, Columbia Basin conflict and how they recovered from such College, Washington catastrophes.

Become aware of how emotional intelligence fits International Relations Round Table into our work environment and the impact Wilder Room nutrition has on our body and mind.

Support Staff Division, Technical Services Round Lawyers for Libraries Table Bloch Room Malla Pollack, Visiting Associate Professor of

Law, University of Oregon; Cindy Gibbon, Multnomah County Library; Tom Sponsler, MARC Holdings: Standards and Attorney, Beery & Elsner Implementation Find out about Lawyers for Libraries from those Margi Mann, OCLC Western Service Center; who attended the October program provided by Jian Wang, Portland State University Library ALA's Office of Intellectual Freedom. They will provide background information on the "what" Has your library adopted MARC formats for serial and "why" of the project as well as their personal holdings? Why use MARC holdings? What are impressions from both the legal and library the issues and challenges related to converting perspective. Also find out what they learned in your local holdings to national-level holdings? The Library as a Public Forum; Unprotected This workshop intends to address all the above Speech; Minimizing Liability: Potential Liability for

17 Program Schedule: Friday Unfettered Internet Access; and Privacy & This panel discussion will provide a brief Confidentiality. demonstration of Oregon's Virtual Refer- ence Academic Division Service and summaries from participating Directors Room libraries. Librarians will discuss scheduling, training, internal and external advertising, service

standards, expectations and results.

Public Library Division

Sousa Room

Building the Bridge: Successor Planning 10:00 – 11:00 a.m. and Leadership Development

Robb Morss, Las Vegas-Clark County Library Break – No Conflict Time

District; Ruth Metz, Independent Consultant; Carol Reich, PNLA Leadership Institute Join colleagues and exhibitors at the Exhibits

With a large portion of current librarians set to Stage in Hellman at 10:30 for your last chance to retire in the next few years, ensuring smooth win prizes. Must be present to win. Conference Center Lobby/Hellman staff transitions can be a challenge. Learn how to mine the potential in your own staff by

developing in-house training and mentoring and 11:00 a.m. – 12:30 p.m. by utilizing Northwest training centers. Debunking Library Myths: A Reality Check Public Library Division for Library Stakeholders Board Room

Molly Raphael, Multnomah County Library;

Library Lil and Me Joanna Rood, Information Network of Clackamas County; Susan Hathaway-Marxer, Suzanne Williams, Author and former children’s Trustee, Multnomah County Library; Denise Da- librarian vis, Oregon State Library Avi, Beverly Cleary, Debbie Dadey, Cynthia Rylant, and Ellen Wittlinger - what do they all What is “library work?” The usual training have in common? They were all librarians! Join orientation for staff is typically building and task Suzanne Williams, author of "Library Lil" and specific, but what does it mean to work in a many other books for children, as she shares her library? How do we articulate and communicate entertaining story of the journey from full-time the “culture” of the public library? Join us for a children's librarian to full-time children's author. lively discussion on how to orient diverse Learn about creativity, publishing, editing, and audiences to the purpose and significance of the public library and its place in the community. everything that writing for children entails.

Children’s Services Division Public Library Division Ferber Room Bloch Room

L-net: Oregon’s Virtual Reference Network OYAN Presents Nancy Osa Caleb Tucker-Raymond, State Virtual Nancy Osa, Young Adult Author Reference Coordinator; Ruth Vondracek, Oregon State University; Barbara Jenkins, Laugh and learn about Cuba with Delacorte Press University of Oregon; Anne Gruel, Jackson Prizewinning author Nancy Osa as she reads from County Library Services; Kevin Barclay, her novel CUBA 15. Chicago native Violet Paz Deschutes Public Library can't speak Spanish or dance the mambo, but her

18 Program Schedule: Friday grandmother insists on throwing her a enhancements and recent updates to the OCLC quinceañero, a traditional Cuban fifteenth-year cataloging, ILL and reference services. Also celebration. With heart and humor, Violet included in this discussion will be the latest discovers that learning about her past will help information and happenings at OCLC Western. shape her future. Enjoy a performance from the Technical Services Round Table, OCLC book along with music and discussion, followed Board Room by an up-close and personal autograph session. Cha-cha-cha!

Oregon Young Adult Network

Sousa Room Lies, Damn Lies, and Statistics: XML and the Encoded Archival Description: Understanding and Using Public Providing Access to Collections Library Statistics Elizabeth Nielsen, Oregon State University; Ann Reed, Oregon State Library Terry Reese, Oregon State University

Wondering what to do with those public library This session includes a general overview of XML: statistics after you collect them? Join in on a potential applications, flexibility in the discussion of how to use data for library manipulation of various metadata records, and advocacy, policy making and more. Learn about crosswalks between different metadata schemes. the hidden pitfalls of statistics and the potentials Encoded Archival Description (EAD) will be used of the state's public library survey. to illustrate the application of XML. EAD is a data structure standard for preserving the hierarchy Oregon State Library and designating the content of descriptive guides Joplin/Seeger Rooms (or finding aids) to archival collections. XML provides the ability (through a crosswalk between

Cultivating Our Own Gardens: Cultivating EAD and MARC) to create collection-level records Our Communities in the online catalog with links leading out to the full EAD finding aids. Peg Bermel, Deschutes Public Library; Rosalyn McGarva, Jefferson Public Library; Cindy Wise, Technical Services Round Table Lane County Master Gardeners Ferber Room

Library gardens can do more than beautify their surroundings. They can be used for programs Pinching Pennies, Not Services and events, and they can provide opportunities Rea Andrews; Cynthia Peterson; Randy for library staff to involve community service Walker organizations in garden maintenance. Learn about garden planning basics and how to involve Today's difficult economic times call for ingenuity your community in the process. and creativity in maintaining library services. Learn how other libraries are innovatively Support Staff Division stretching their budgets. Wilder Room

Support Staff Division Joplin/Seeger Rooms OCLC Update

OCLC Western Service Staff Libraries in the Eyes of the Supreme Court Join your colleagues at the OCLC Update. This Malla Pollack, Visiting Associate Professor of presentation will focus on the many Law, University of Oregon

19 Program Schedule: Friday the area’s people of color and has proven herself Join Malla Pollack, Visiting Associate Professor of an effective advocate through the implementation Law and specialist in Intellectual Property Law, of programming and hiring improvements for a thoughtful and provocative exploration of reflecting the rich diversity of Eugene. Angel will how the Supreme Court views librarians. share effective strategies for recruiting and Intellectual Freedom Committee retaining a diverse workforce and creating a Directors Room welcoming atmosphere in the workplace for all.

2:00 – 4:15 p.m. You Need More Than a Good Idea: Crafting (Refreshments available 3:00 – 3:45 p.m.)

Bills to Make Law

Connie Bennett, Eugene Public Library; Nan Working with Differences to Build More Inclusive Communities Heim, OLA Lobbyist; Debbie Murdock, PSU Lobbyist; Senator Ginnie Burdick, State Dr. Ann Schauber, Oregon State University Senator, District 8 Extension Service

Advocacy of and political action for the principles Improving our individual understanding of of librarianship occupy a greater percentage of different cultures can lead to better relationships our time. Web sites and listserves are active with across cultural lines. Gain a better sense of messages encouraging members to contact their cultural differences, the cause of cultural conflict, legislators, administrators, and community and how to be more inclusive in the workplace leaders. How can you get the information that and community.

you need quickly? How can you develop the list Support Staff Division, Academic Division of key players who should be contacted? What Board Room sources of information should you be watching to

monitor progress? Join a legislator, librarian and lobbyists for an overview of the Oregon legislative In One Session Design Volunteer Policies process with particular attention to strategic and and Procedures critical steps. June Bass, Beaverton City Library; Victoria Eg- Academic Division, Legislative Commit- gleston, Cedar Mill Community Library

tee, Public Library Division Do you find that volunteers run amok through Hansberry Room your organization? In one session learn the

essentials of writing volunteer policies and procedures. This session will help you even if you 12:30 – 2:00 p.m. only have a few hours each week to work on your volunteer program. Lunch (included with registration) Conference Committee Business Meeting - Bylaws Vote, Awards, Vice Hansberry Room

President/President Elect Remarks

Angel Jones Subdivide and Conquer: Applying Subdivisions in LCSH

Dedication, enthusiasm, and commitment Lori Robare, University of Oregon Libraries trademark characteristics of Angel Jones, City of Eugene - Library, Recreation and Cultural Subject analysis is a vital part of providing Services (LRCS) Executive Director. Angel excellent access to a library's collection, and recognizes the many challenges faced daily by

20 Program Schedule: Friday subdivisions are essential elements in Library of Iraola, Washington County Cooperative Library Congress Subject Headings. Come learn how to Services apply authorized and free-floating subdivisions to Join bilingual/bicultural library staff for a panel LC subject headings to bring out aspects of the discussion on providing library services to the material you are cataloging. Emphasis is placed Spanish-speaking/Latino community. Hear from on application of free-floating subdivisions using staff who understand what libraries can (and lists from the Subject Cataloging Manual: Subject should) offer Latino communities. Headings. Conference Committee, REFORMA Technical Services Round Table Directors Room Wilder Room

Health Information Literacy: What It Means for You and Your Patrons Using Paraprofessionals at the Health Sciences Librarians from the Oregon Reference Desk Health Sciences Libraries Association (Session ends at 3:30) Where are the best places to go for health information? Find out in this informative session. Candy Bertelson, Multnomah County Library; OSHU librarians will also address concerns about Martha Pyle, Deschutes Public Library; Mary reading level and non-English language resources Anne Tarter, Multnomah County Library; Greg as well as where to refer those "hard to answer" Wibe, Multnomah County Library; Sheila Grier, Deschutes Public Library health information questions.

Public Library Division Supervisors from the Multnomah County and Sousa Room Deschutes Public Libraries discuss the hiring, training, and supervising of support staff at the

reference desk. Support staff provide insight Web Tools: Virtual Access to Community from the front lines on how they coordinate with Resources librarians. Join this lively discussion and find out

Janet Hawkins, Commission on Children, Fami- how librarians and support staff work together to provide excellent customer service. lies & Community, Multnomah County

The Internet is now an important resource for Reference Round Table assisting those in need of social services. There Ferber Room are many web sites that provide relevant information about local services and support for low-income people. Public libraries provide a Gotta Sing! (Session ends at 3:30) free, accessible, consumer-friendly way for these patrons to find and use the web tools they need. Anne Louise Sterry, Oregon Storyteller

Outreach Round Table, Reference Round Table In this "hands-on" workshop you will be singing, Joplin/Seeger Rooms creating, playing, laughing and dancing. You will

come away with more confidence in your own natural musical and storytelling ability and lots of The Public Library From the Perspective of music and stories to enhance your special time the Spanish-Speaking Bilingual/Bicultural with children. And, if you already use music and Employee storytelling be ready to increase your repertoire! Sergio Lopez, Multnomah County Library; Francisco Gutierrez, Eugene Public Library; Children’s Services Round Table Studio B/C Rooms Rocio Espinoza, Cornelius Public Library; Lucy

21 Program Schedule: Friday

Conference Notes

Take Me Out to the Library (Session ends at 3:00)

Mark Watson, University of Oregon; Ted D. Smith, University of Oregon

Presenters describe their experience in teaching the course "How to Do Baseball Research." Find out how instruction librarians selected a "fun" topic to introduce library research methods to undergraduate students.

Academic Division, Library Instruction Round Table Bloch Room

3:15 – 4:15 p.m.

The Classroom Unplugged: Teaching in a Wireless Environment

Stephanie Michel, University of Portland; Heidi Senior, University of Portland; Diane Sotak, University of Portland

Are you thinking of remodeling your classroom? Go wireless! Presenters share their experience in transforming a classroom from wired to wireless and how it impacted their teaching. Learn about technical issues to consider when planning and installing a wireless classroom and strategies for adapting your teaching style to this more flexible environment.

Academic Division, Library Instruction Round Table Bloch Room

22 Exhibitors = Conference Sponsor Books on Tape/Listening Library, #40 PO Box 25122, Santa Ana, CA 92799 = Raffle Donor 888-636-9931 Stephen Sanborn www.booksontape.com Unabridged audiobooks in cassette and CD format - adult = Gifts-in-Kind and children's titles.

Bound To Stay Bound Books, #2 3M Library Systems, #47 1880 West Morton, Jacksonville, IL 62650 3M Center 220-4W-03, St. Paul, MN 55125 800-637-6586 FAX 800-747-2872 651-737-1821 FAX 651-737-1830 Mary Norton www.btsb.com Matthew Bellamy www.3m.com/library Pre-bound juvenile library books with full processing See 3M's two RFID options as well as our Public Access and automation support available. Management System. True Self-Service @your library. Bowker, #53 Baker & Taylor, #41 630 Central Ave., New Providence, NJ 07974 2709 Water Ridge Parkway, Charlotte, NC 28217 908-219-0076 FAX 908-219-0191 704-329-9042 FAX 704-329-9014 Jason Matthews www.bowker.com Ed Devine www.btol.com Over 130 years of quality bibliographic data, support and A wholesaler supplying books, spoken-word audio, tools enabling librarians to meet the highest standard for calendars, videos, music and multimedia worldwide. service to their patrons. Visit www.bowkersupport.com - Bowker's website for librarians. Bibliographical Center for Research (BCR), #20 14394 East Evans Ave, Aurora, CO 80014-1478 Brodart, #28 303-751-6277 FAX 303-751-9787 500 Arch St., Williamsport, PA 17701 Rosario Garza www.bcr.org 800-233-8467 FAX 570-320-1886 A nonprofit library network that provides training, Richard Elias www.brodart.com including distance learning; OCLC products & services; Books, Book Products & Services. resource sharing; electronic database publishing; custom cataloging, reference database, e-book & other Burro Sabio Books, #18 discounts. 9516 NE Prescott St., Portland OR 97220-3544 503-516-6152 FAX 503-253-6368 Birchard Company, #17 Jorge Blackmore 1739 Canyonview Ave., Upland, CA 91784 Books and recorded material in Spanish and bilingual 909-949-9764 FAX 909-949-0040 (English-Spanish). Using a bookmobile we exhibit 5,000 Ronald Birchard www.birchard.biz titles for all levels of reading. EZ Drop book returns and carts- all stainless steel with lightweight molded carts- 100 pounds lighter than metal BWI, #39 cart. Ask about trips to vist libraries in China. 1847 Mercer Road, Lexington, KY 40511 800-888-4478 x255 FAX 800-888-6319 Blackstone AudioBooks, #26 Brandon Richardson www.bwibooks.com PO Box 969, Ashland, OR 97520 Title Tales offers a FREE extensive, easily searchable 541-482-9239 FAX 800-482-9274 database of audiovisual and MARC record downloading Judy Byers www.blackstoneaudio.co searchable core bibliographies and many more value Unabridged audiobooks. Blackstone offers order plans added services daily all free. up to 40% off and YOU choose the titles. Plus free replacements & free shipping. Details & $100 drawing Cascadia Con, Not Exhibiting at booth. Bobbie DuFault www.CascadiaCon.org North American Science Fiction Convention. Blackwell’s Books Services, #38 6024 Jean Road Bldg G, Lake Oswego, OR 97035 Checkpoint Systems, Inc., #45 503-684-1140 FAX 503-639-2481 101 Wolf Drive, Thorofare, NJ 08086 Scott A. Smith www.blackwell.com 856-251-2178 FAX 856-384-1480 Provides a total solution to the acquisition, collection Al Skinner www.checkpointsystems.com management and technical services needs of libraries. Checkpoint manufactures, sells and services all three library specific security technologies: RF, EM Strip, and Books in Motion, Not Exhibiting RFID. Additionally, industry compatible tags, EM strips, 9922 E. Montgomery, Suite 31, Spokane, WA 99206 AV security cases and CCTV. 800-752-3199 www.booksinmotion.com

Unabridged audiobooks including an outstanding line-up of Christian fiction and the largest collection of American/ Western audiobooks in the nation.

23 Exhibitors Computers by Design, #22 Ingram Library Services, #33 1200 Lake Ave. South, Nesconset, NY 11767-1060 One Ingram Blvd, La Vergne, TN 37086 800-842-8696 FAX 888-843-8696 615-213-5295 FAX 615-213-5288 Tom Laffaye www.cbdusa.com Cynthia Busse www.ingramlibrary.com CybraryN™ Solutions, the recognized leader in A full-service distributor of library materials offering public access computer software, provides complete speedy delivery, collection development programs, and management solutions for public access computers in cataloging & processing services. libraries. Innovative Interfaces Inc., #29 DuPont, The Invironmentalists, #23 5850 Shellmound Way, Emeryville, CA 94608 2121 NW Front Ave., Portland, OR 97209 510-655-6200 FAX 510-450-6350 503-219-8655 FAX 503-224-9252 John McCullough www.iii.com Shelle Winkler www.theinvironmentalists.com Leading provider of web-based solutions to thousands All types of commercial floor coverings, installation, of academic, public, law, medical and special libraries maintenance, recycling and library shelf lift system. worldwide.

Dynix, #52 Kilimanjaro Imports, #27 188 W 2000 S, Orem, UT 84058 5221 110th St. SW, Tacoma, WA 98499 801-235-9616 www.dynix.com 253-584-5842 FAX 253-984-6938 Dynix is the world's leading provider of library technology Alice Muirurii johnandalice.com solutions. Dynix provides solutions that enable libraries Musical instruments, baskets, jewelry. to deliver managed information and enhanced services in a digital world. Press, University of Oregon, #51 1166 W. 2nd Ave., Eugene, OR 97402 EBSCO Information Services, #37 541-465-4898 FAX 541-465-1070 PO Box 92901, Los Angeles, CA 90009-2901 Sandy Tilcock http://libweb.uoregon.edu/klp 310-563-3502 FAX 310-322-2558 As part of the University of Oregon libraries, Knight Tom Merisko www.ebsco.com Library Press publishes uniquely designed letterpress Paper and electronic journal subscriptions and electronic broadsides and hardbound books in signed, limited journal databases. editions.

Emporia State University, School of Library & Learner Web, #3 Information Management, #10 1001 SW 5th Ave., Suite 320, Portland, OR 97204 1331 SW Broadway, Portland, OR 97201 503-244-3898 FAX 503-9147 503-223-8280 FAX 503-552-8833 Kandace Nuckolls www.learnerweb.org Perri Parise http://slim.emporia.edu The Learner Web is a website that connects adult Provides a Masters of Library Science program in Port- learners to resources in their community and on the land, Oregon. Internet.

Graphic Center Arts Publishing, #1 Lightspeed Systems, Not Exhibiting P.O. Box 49, Issaquah, WA 98027 1800 19th Street, Bakersfield, CA 93301 425-392-1662 FAX 425-392-2065 661-324-4291 FAX 661-324-1437 Jim Harris www.gacoc.com www.lightspeedsystems.com Book and calendar publisher and distributor of other TTC Open Content Filtering is open to your modifications publishers. lets adult patrons easily bypass it. No per-seat or subscription fees. Anti-spam, anti-virus, intrusion H.W. Wilson, #44 protection and bandwith management. 950 University Ave, Bronx, NY 10452 718-588-8400 FAX 718-588-1230 National Network of Libraries of Medicine, Bruce Preslan www.hwwilson.com Pacific Northwest Region, #32 Leading provider of reference and curriculum support Univ. of Washington, Box 357155, Seattle, WA 98195 resources. Over 50 outstanding databases - Omnifile and 206-221-3405 FAX 206-543-2469 many others, plus a wide range of monographs. MaryAnne Blake http://nnlm.gov/pnr Your partner in providing medical information. Learn Highsmith Contract Sales Group, #50 about MedlinePlus and other resources from the National 25724 86ht Ave. E., Graham, WA 98338 Library for medicine. Free training available. 253-846-5214 FAX 253-846-5841

Sharon Wallace www.highsmith.com With over 40 years of experience serving libraries, High- smith Inc. offers a full range of products and

services.

24 Exhibitors Northwest Learning Group, #12 Oregon Statewide Digital 19436 Normandy Pk Dr SW, Normandy Park, WA 98166 Reference Service, #27A 800-337-0405 FAX 206-824-2516 801 SW 10th Ave., Portland, OR 97205 Jim Smith www.topics-ent.com 503-988-5438 FAX 503-988-5226 www.mitchelllane.com Caleb Tucker-Raymond www.answerland.org www.turtleback.com www.oregonlibraries.net CD audio, CD-Rom programs, Juvenile & YA books, The Oregon Statewide Digital Reference Project, formerly Turtleback rebound books. Answerland and now L-net, promotes Oregon libraries through a collaborative digital reference service. Stop by OCLC, #43 for a hands-on demonstration and more information 6565 Frantz Road MC135, Dublin, OH 43017 about how you can participate. 614-761-5119 FAX 614-718-7199 www.oclc.org Oxford University Press, #40 Visit the OCLC booth to learn how WorldCat and Box 970, Mead, WA 99021 OCLC services to support more than 43,000 libraries 509-465-1755 FAX 509-465-1755 worldwide. Steve Sanborn One of the world's great reference publishers. OLA Children’s Services Division, #9 225 Fifth, Springfield, OR 97477 Pacific NW Library Association (PNLA), #7 541-726-2243 775 SE 10th Ave, Hillsboro, OR 97123 Debra Bogart 503-615-6514 FAX 503-615-6501 Get your summer reading t-shirts and any extra summer Carol Reich www.pnla.org reading supplies. Need information about CSD and the statewide Summer Reading Program...This is the place! ProQuest Company, #30 300 N. Zeeb Road, Ann Arbor, MI 48103 OLA Support Staff Division, #5 734-761-4700 FAX 734-975-6486 900 State St., Salem OR 97301 Walt Beals www.il.proquest.com 503-370-6673 FAX 503-370-6141 ProQuest is a leading provider of value-added Diane Bolen http://library.willamette.edu/ssd information and content to libraries, educational Find out how SSD can help you grow! View the history institutions and businesses. For more information of the Support Staff Division, read articles by SSD call 800-521-0600 or stop by the booth at OLA. members and get ready to grow. Quality Books, #31 Oregon State Library, 1003 West Pines Road, Oregon, IL 61061 Library Development Services, #6 815-732-4450 FAX 815-732-4499 250 Winter St. NE, Salem, OR 97301-3950 John Smith www.quality-books.com 503-378-2112, x264 FAX 503-378-6439 Quality Books, Inc. offers the best of America's Kathy Thomas www.osl.state.or.us/home/libdev independent presses along with special interest Consultants advise on Library and Technology planning, videos, audios, dvds, cdroms and more! fund development, and children's programming, and share advice on applying for LSTA and Ready to Read Recorded Books, #21 grants. 270 Skipjack Road, Prince Frederick, MD 20678 410-535-5590 FAX 410-414-2576 Oregon State Library, Kyle Bender www.recordedbooks.com Talking Book and Braille Services, #48 Professionally narrated unabridged audiobooks 250 Winter Street NE, Salem, OR 97301-3950 for all ages. 503-378-2112, x264 FAX 503-378-6439 Carolynn Avery www.osl.state.or.us/home.tbabs Saxton Bradley Inc., #25 Supplement your outreach efforts by sharing information 5701 4th Ave. S #466, Seattle, WA 98108 about Talking Book and Braille Services with patrons. 206-762-7688 FAX 206-762-7688 160,000 titles plus free magazines. Materials and ma- Merle Kirkley www.saxtonbradley.com chines shipped free. SBI is your source for quality educational furnishings from student desks & chairs to education technologies,

casework, athletic equipment, & planning services.

Serials Solutions, #46 444 NE Ravenna Blvd. Suite 211, Seattle, WA 98115

206-545-9056 FAX 206-525-9066 Scott Schuetze www.serialssolutions.com Serials Solutions tracks the journals available through

database aggregators and your local electronic subscriptions.

25 Exhibitors Spacesaver Specialists, #49 University of Oregon Bookstore, #13 9730 SW Herman Rd., Tualatin, OR 97062 P.O. Box 3176, Eugene, OR 97403 503-924-4103 FAX 503-924-4114 541-434-3228 FAX 541-485-4439 Tom Miller www.storageplanning.com Brian Juenemann www.uobookstore.com We have been designing, installing & servicing library Book sales and author signings. media storage systems since 1978. Stationary & compact stacks come with a wide variety of media storage sys- University of Washington, tems since 1978. Stationary and compact stacks come Information School, #36 with a wide variety of media accessories. University of Washington, The Information School Box 352840, Seattle, WA 98195-2840 State of Oregon, Division of Finance 206-543-3172 FAX 206-616-3152 & Corporate Securities, #11 Lindsay Boswell www.ischool.washington.edu DFCS 350 Winter St. #410, Salem, OR 97301 The Information School offers a Master of Library and 503-947-7492 Information Science (day and distance), Bachelor in Vincent Galindo Informatics, MS in Information Management and a Ph.D. The State of Oregon's Division of Finance educates its in Information Science. investors through publications and presentations. Usborne Books, #35 Stewardship Enterprises, #4 1032 NW 30th St., Corvallis, OR 97330 P.O. Box 3757, Central Point, OR 97502 541-754-9898 541-664-9209 FAX 541-664-9205 Monique Schaeffers www.justduckybooks.com Leland Pulley www.stewardshipenterprises.com Books kids love to read! Direct Sales, Book Fairs, Reach Internet newsletter with articles "to help people run for the Stars!! Read-a-thons, paperback, hardback, li- their lives more effectively." Books supporting good brary bound, full cataloging. stewardship in the home, at work, and in the community. Userful, #16 Territory Titles, #14 928 6th Ave. SW, Calgary AB T2POV5 2639 186th Ave. NE, Redmond, WA 98052 403-289-2177 FAX 403-289-2177 425-861-9095 Brett Bilon www.userful.com/library Allen Large Host of the Conference Internet Café. provides and Unique collection of library books for children and adults. manages turnkey Public Access computer networks. Specializing in bilingual, Spanish, multicultural and re- Their unique 1-box approach is affordable & reliable. gional from smaller under distributed publishers. Vigil Networks, #15 Thomson/Gale, #19 201 Shannon Oaks Circle, Suite 200, Cary, NC 27511 27500 Drake Road, Farmington Hills, MI 48331 919-460-0016 800-877-GALE FAX 248-699-8094 Randy Schultz www.vigilnetworks.com www.gale.com Internet filtering solutions that are consistent with the A world leader in publishing for libraries, schools and requirements documented in CIPA. businesses. World Book, Inc., #42 TLC, The Library Corporation, #24 6171 Moonfield Drive, Huntington Beach, CA 92648 TLC- Research Park, Inwood, WV 25428 714-848-9229 FAX 714-848-4399 304-229-0100, x307 FAX 304-229-0295 Sara Borzcik www.worldbook.com Troy Mohrman www.tlcdelivers.com World Book is the premier reference resource. See the Find out why libraries choose Library.Solution ™, the 2004 World Book Encyclopedia, Student Discovery advanced automation solution designed for public l Encyclopedia and the updated daily World Book Online ibraries with a customizable PAC, online catalog for Reference Center. children and more.

Tutor.com, #34 40 Fulton Street 9th Floor, New York, NY 10038 Julie Peterson www.tutor.com Provides one-to-one information services for libraries and other educations institutions. Using innovative technology, Tutor.com allows libraries to reach out to their communities and provide their customers with help online from subject experts.

26 Thanks to Our Sponsors!

All Conference Banquet Sponsor TLC - The Library Corporation

All Conference Reception Sponsor Thompson/Gale

Break Sponsors BCR - Bibliographical Research Center Blackwell’s Book Services EBSCO Information Services Ingram Library Services

Lightspeed Systems Spacesaver Specialists, Inc. University of Washington Information School

Gifts-in-Kind Emporia State University, School of Library & Information Science Knight Library Press Tutor.com 2004 Conference Committee

Loretta Rielly Chair (Oregon State University) Teresa Landers Cindy Gibbon Co-Chair, Exhibits/Fundraising Vice-Chair (Multnomah County Library) (Corvallis-Benton County Public Library) Chair, Program Committee Mary Norman Connie Anderson Co-chair, Exhibits/Fundraising Program Committee, Speakers (Corvallis-Benton County Public Library) (Southern Oregon University) Ruth Mitchel Diane Bolen Exhibits/Fundraising Program Committee (Willamette University) (Corvallis-Benton County Public Library) Rob Everett Jill Poyer Program Committee (Eugene Public Library) Exhibits/Fundraising (McMinnville Public Library) Maureen Kelly Carol Resco Program Committee (OSU, Cascades Campus) Exhibits/Fundraising (OHSU/OGI School of Science Ruth Kratochvil and Engineering Library) Program Committee Diane Sotak Lynne Mildenstein Exhibits/Fundraising (University of Portland) Program Committee, Signs (Deschutes Public Library) Maureen Cole Liisa Sjoblom Chair, Local Arrangements (Northwest Christian College) Program Committee, Program (Deschutes Public Library) Sara Brownmiller Jane Corry Local Arrangements (University of Oregon Libraries) Program Committee, Poster Sessions Jenny Peterson (Multnomah County Library) Local Arrangements (Springfield Public Library) Carol Uhte Linda Malone Program Committee, Poster Sessions Registration (Garden Home Community Library) (Multnomah County Library) Deeda Stanley Sue Goodson Registration Web Page (Oregon State University) Suzanne Sager Conference Treasurer (Portland State University)

27 Hilton Eugene & Conference Center

Additional Meeting Rooms

Mezzanine Level: Studio A (OLA Conference Headquarters), Studio B/C, Directors, Board

12th Floor: Vistas I

See you in 2005!

OLA 2005 Annual Conference Holiday Inn at the Airport April 6 - 8, 2005

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