Your Global Logistics Partner in Greece & the Balkans

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Your Global Logistics Partner in Greece & the Balkans www.PhoenixGlobalGroup.com Your Global Logistics Partner Your YourGlobal Global Partner Partner in GreeceGreece Greece, Easternin Greeceandand Mediterranean The the & BalkansTheBalkans Balkans and The Balkans KEY CONTACTS TO THE PHOENIX TEAM Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Athanassios Carayannis, CEO [email protected] Effi Mavris, Control Director [email protected] George Karayannis, Business Development [email protected] Michael Loufakis, Ocean Freight Division [email protected] Zoe Theodoraki, Airfreight Division [email protected] Dimitris Provatas, Land Transportation Division [email protected] Nina Anastasiou, Customer Service Division [email protected] Zoi Petrocheilou, Marketing Division [email protected] Giannis Karagiannis, Sales Division [email protected] Ioanna Tzikoudi, Accounts Division [email protected] Irene Zografou, Operations Division [email protected] Vasilis Fassolis, IT Manager [email protected] MIND YOUR CHOICES It is our choices, that show what we truly are, far more than our abilities Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Freight Logistics General Cargo Specialty Cargo Project Forwarding Welcome to PHOENIX Since we began in 1991, we have grown into a differentiated Freight Forwarder engaged in Global Logistics and Supply Chain Management. We have developed Complete Range Portfolio of Services, invested in meeting Industry Compliance Standards and developed Comprehensive Global Network of Agents. These are challenges we have proudly met for our clients. As an independent business, we nurture Knowledge, Flexibility and Expertise to design and develop Ingenious Solutions within Supply Chains. We do this Ethically on Commitment to our People and Company Core Values and with Customer placed at the Epicenter of our Business Activity. Current business environment favors companies able to execute strategy faster, with more Dependability, Flexibility, Adaptability and Quality. High performers, along with adapting to long-term trends, should also respond fast to short-term urgencies. We take on these Challenges and Keep our Promises. EXPRESS GRATITUDE Never let the things you want make you forget the things you have Page 1 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica PHOENIX OFFICES www.PhoenixGlobalGroup.com PHOENIX GLOBAL FREIGHT GROUP S.A. - Piraeus Full service HQ office including all corporate documentation and pricing Akti Miaouli 85, PIRAEUS 185 38 GREECE, Tel: +30 210 4290444, Fax: +210 4290493 E-mail: [email protected] PHOENIX ECTS LIMITED - Athens Airport AC PHOENIX INTERNATIONAL LIMITED – Sofia Airfreight operations Full service branch 2nd Km Koropi-Markopoulo Av., Thesi Stamala, SPATA 194 00 GREECE 130-132 Al.Stambolliyski Blvd., SOFIA 1309 BULGARIA Tel: + 30 210 4290565, Fax: +210 4290493 Tel: +329 2 8210054, Fax: +30 210 4290493 E-mail: [email protected] E-mail: [email protected] PHOENIX ECTS LIMITED - Thessaloniki AC PHOENIX LIMITED - Skopje Full service branch Full service branch Thessaloniki Cargo Terminal, THESSALONIKI 570 01 GREECE Przino 36B, SKOPJE 1000, FYRO MACEDONIA Tel: +30 2310 539919, Fax: +210 4290493 Tel: + 30 210 4290565, Fax: +210 4290493 E-mail: [email protected] E-mail: [email protected] Airports Served: ATH, SKG, HER, LCA, SOF, SKP, TIA, PRN, TGD BE YOURSELF You don't have to prove confidence; when you have it, it'll show. Real confidence is quiet, tactful, civil, and humble. Page 2 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Who we are We are a leading Independent Freight Forwarder established since 1991 in Greece with offices also in Eastern Mediterranean and the Balkans, engaged in Global Multi-Modal Cargo Transportation, Logistics and Supply Chain Management. Our Head Office is located at Piraeus, Greece and we maintain offices and facilities around the country, Eastern Mediterranean and the Balkan Hinterland. Our company has pioneered and excelled Accredited Compliance to Statutory, Legal, Financial and Fiscal Norms, Best Practices, Quality Standards, Environmental Management and Business Ethics. We have designed our wide range Mainstream and Specialty services and underlying business processes in such a way as to allow for bespoke tailoring to customer needs. We move any cargo on any transport mode and mind-set to Service Excellence. Whether general, special or project freight we provide logistics solutions in a world of opportunity and challenging performance. Our processes perform through cutting edge ERP, EDI and CRM technologies, run on expertise and experience by a fast dependable team of professional multilingual University graduates. Our Human Resources are our most valuable Asset BE A LEARNER Your most unhappy customers are your greater source of learning Page 3 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Our Services We are 24/7 available to support your business. We address globally all modes of Freight and Transport and any type of cargo. We organize ocean freight, airfreight, land transportation, railway transport or multimodal arrangements as necessary. Whether General Cargo, Specialty Freight or Project Logistics we have knowledge and competence to handle. To augment our service product we offer value adding services essential to seamless movement. We engage in customs clearance, storage, packing, warehousing, 3PL, Collections FCA & EXW, Deliveries DAP & DDP. We accommodate Land transportation (FTL/LTL) of dry packaged general cargo and ADR shipments, Ocean Freight (FCL/LCL) harmless and IMO Classes 2-9, Intermodal 45' PW HC Containers, Airfreight and DG shipments, ISO Container-Tanks, Road Tanks, Temperature Controlled Freight (RF Trailers, RF Containers, RF warehousing, RF Airfreight), Ro/Ro, Break-Bulk shipments and Project Transports. We serve Freight & Logistics of specific industries engaged in trade of Foodstuffs, Marble, Yacht Transportation, Ship Spare Parts, Pharmaceuticals, Time Critical Goods, Perishables, Relocations, Exhibition Logistics, Art & Performance, Diplomatic & Military Cargo, Chemicals and OOG & OWT shipments. We have our services designed in such a way as to allow for bespoke tailoring to customer needs. SAVOUR LIFE’S JOYCE The real beauty of life is in each precious moment. Stop and smell the roses. Page 4 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Industries We are active for many years in a wide range of industries which we serve regularly and effectively. To some of them we make specific reference and pay particular tribute as they have been our early playgrounds since our inception 24 years ago. We have been successfully supporting clients engaged in construction, oilfield and machinery projects, Chemicals & Dangerous Goods, Pharmaceuticals, Foodstuffs, Marble & Stone, Ships Spare Parts, Diplomatic & Military cargo, Event and Performance Logistics and Transportation of Perishables. We engage in customs clearance, storage, packing, warehousing, 3PL, Collections FCA & EXW, Deliveries DAP & DDP. We accommodate Land transportation (FTL/LTL) of dry packaged general cargo and ADR shipments, Ocean Freight (FCL/LCL) harmless and IMO Classes 2-9, Airfreight and DG shipments, ISO Container-Tanks, Road Tanks, Temperature Controlled Freight (RF Trailers, RF Containers, RF warehousing, RF Airfreight), Ro/Ro, Break-Bulk shipments and Project Transports. We provide cargo insurance and transport consulting. We have our services designed in such a way as to allow for bespoke tailoring to customer needs offered within our unique compliance portfolio. COMMIT TO YOUR GOALS Most people that fail at reaching their dream, fail not from lack of ability but from lack of commitment Page 5 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica Compliance Communication and forwarding practices must be valid, fast, timely, sincere, transparent and in context of professional business norms. It is debatable whether a freight forwarder lacking accredited corporate solvency, service quality, conformity to environmental regulation, compliance to industry standards and best practices and a code of business ethical conduct would stand up to manage successfully supply chain risks for customer benefit. Compliance norms are the link between International and Governmental regulation on the one hand, and business community and employees on the other. Pre-defined responsibilities, control systems, standards and codes of conducts enable employees to make informed business decisions quickly and with confidence. Our unique compliance portfolio includes AEO Accreditation IATA Cargo
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