www.PhoenixGlobalGroup.com
Your Global Logistics Partner Your YourGlobal Global Partner Partner in GreeceGreece Greece, Easternin Greeceandand Mediterranean The the & BalkansTheBalkans Balkans and The Balkans KEY CONTACTS TO THE PHOENIX TEAM Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica
Athanassios Carayannis, CEO [email protected] Effi Mavris, Control Director [email protected] George Karayannis, Business Development [email protected] Michael Loufakis, Ocean Freight Division [email protected] Zoe Theodoraki, Airfreight Division [email protected] Dimitris Provatas, Land Transportation Division [email protected] Nina Anastasiou, Customer Service Division [email protected] Zoi Petrocheilou, Marketing Division [email protected] Giannis Karagiannis, Sales Division [email protected] Ioanna Tzikoudi, Accounts Division [email protected] Irene Zografou, Operations Division [email protected] Vasilis Fassolis, IT Manager [email protected]
MIND YOUR CHOICES It is our choices, that show what we truly are, far more than our abilities Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica
Freight Logistics General Cargo Specialty Cargo Project Forwarding Welcome to PHOENIX
Since we began in 1991, we have grown into a differentiated Freight Forwarder engaged in Global Logistics and Supply Chain Management. We have developed Complete Range Portfolio of Services, invested in meeting Industry Compliance Standards and developed Comprehensive Global Network of Agents.
These are challenges we have proudly met for our clients. As an independent business, we nurture Knowledge, Flexibility and Expertise to design and develop Ingenious Solutions within Supply Chains. We do this Ethically on Commitment to our People and Company Core Values and with Customer placed at the Epicenter of our Business Activity.
Current business environment favors companies able to execute strategy faster, with more Dependability, Flexibility, Adaptability and Quality. High performers, along with adapting to long-term trends, should also respond fast to short-term urgencies. We take on these Challenges and Keep our Promises.
EXPRESS GRATITUDE Never let the things you want make you forget the things you have
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PHOENIX OFFICES www.PhoenixGlobalGroup.com PHOENIX GLOBAL FREIGHT GROUP S.A. - Piraeus Full service HQ office including all corporate documentation and pricing Akti Miaouli 85, PIRAEUS 185 38 GREECE, Tel: +30 210 4290444, Fax: +210 4290493 E-mail: [email protected]
PHOENIX ECTS LIMITED - Athens Airport AC PHOENIX INTERNATIONAL LIMITED – Sofia Airfreight operations Full service branch 2nd Km Koropi-Markopoulo Av., Thesi Stamala, SPATA 194 00 GREECE 130-132 Al.Stambolliyski Blvd., SOFIA 1309 BULGARIA Tel: + 30 210 4290565, Fax: +210 4290493 Tel: +329 2 8210054, Fax: +30 210 4290493 E-mail: [email protected] E-mail: [email protected]
PHOENIX ECTS LIMITED - Thessaloniki AC PHOENIX LIMITED - Skopje Full service branch Full service branch Thessaloniki Cargo Terminal, THESSALONIKI 570 01 GREECE Przino 36B, SKOPJE 1000, FYRO MACEDONIA Tel: +30 2310 539919, Fax: +210 4290493 Tel: + 30 210 4290565, Fax: +210 4290493 E-mail: [email protected] E-mail: [email protected]
Airports Served: ATH, SKG, HER, LCA, SOF, SKP, TIA, PRN, TGD
BE YOURSELF You don't have to prove confidence; when you have it, it'll show. Real confidence is quiet, tactful, civil, and humble.
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Who we are
We are a leading Independent Freight Forwarder established since 1991 in Greece with offices also in Eastern Mediterranean and the Balkans, engaged in Global Multi-Modal Cargo Transportation, Logistics and Supply Chain Management. Our Head Office is located at Piraeus, Greece and we maintain offices and facilities around the country, Eastern Mediterranean and the Balkan Hinterland.
Our company has pioneered and excelled Accredited Compliance to Statutory, Legal, Financial and Fiscal Norms, Best Practices, Quality Standards, Environmental Management and Business Ethics. We have designed our wide range Mainstream and Specialty services and underlying business processes in such a way as to allow for bespoke tailoring to customer needs. We move any cargo on any transport mode and mind-set to Service Excellence. Whether general, special or project freight we provide logistics solutions in a world of opportunity and challenging performance. Our processes perform through cutting edge ERP, EDI and CRM technologies, run on expertise and experience by a fast dependable team of professional multilingual University graduates. Our Human Resources are our most valuable Asset
BE A LEARNER Your most unhappy customers are your greater source of learning
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Our Services
We are 24/7 available to support your business. We address globally all modes of Freight and Transport and any type of cargo. We organize ocean freight, airfreight, land transportation, railway transport or multimodal arrangements as necessary. Whether General Cargo, Specialty Freight or Project Logistics we have knowledge and competence to handle. To augment our service product we offer value adding services essential to seamless movement.
We engage in customs clearance, storage, packing, warehousing, 3PL, Collections FCA & EXW, Deliveries DAP & DDP. We accommodate Land transportation (FTL/LTL) of dry packaged general cargo and ADR shipments, Ocean Freight (FCL/LCL) harmless and IMO Classes 2-9, Intermodal 45' PW HC Containers, Airfreight and DG shipments, ISO Container-Tanks, Road Tanks, Temperature Controlled Freight (RF Trailers, RF Containers, RF warehousing, RF Airfreight), Ro/Ro, Break-Bulk shipments and Project Transports. We serve Freight & Logistics of specific industries engaged in trade of Foodstuffs, Marble, Yacht Transportation, Ship Spare Parts, Pharmaceuticals, Time Critical Goods, Perishables, Relocations, Exhibition Logistics, Art & Performance, Diplomatic & Military Cargo, Chemicals and OOG & OWT shipments. We have our services designed in such a way as to allow for bespoke tailoring to customer needs.
SAVOUR LIFE’S JOYCE The real beauty of life is in each precious moment. Stop and smell the roses.
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Industries
We are active for many years in a wide range of industries which we serve regularly and effectively. To some of them we make specific reference and pay particular tribute as they have been our early playgrounds since our inception 24 years ago. We have been successfully supporting clients engaged in construction, oilfield and machinery projects, Chemicals & Dangerous Goods, Pharmaceuticals, Foodstuffs, Marble & Stone, Ships Spare Parts, Diplomatic & Military cargo, Event and Performance Logistics and Transportation of Perishables.
We engage in customs clearance, storage, packing, warehousing, 3PL, Collections FCA & EXW, Deliveries DAP & DDP. We accommodate Land transportation (FTL/LTL) of dry packaged general cargo and ADR shipments, Ocean Freight (FCL/LCL) harmless and IMO Classes 2-9, Airfreight and DG shipments, ISO Container-Tanks, Road Tanks, Temperature Controlled Freight (RF Trailers, RF Containers, RF warehousing, RF Airfreight), Ro/Ro, Break-Bulk shipments and Project Transports. We provide cargo insurance and transport consulting. We have our services designed in such a way as to allow for bespoke tailoring to customer needs offered within our unique compliance portfolio.
COMMIT TO YOUR GOALS Most people that fail at reaching their dream, fail not from lack of ability but from lack of commitment
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Compliance
Communication and forwarding practices must be valid, fast, timely, sincere, transparent and in context of professional business norms. It is debatable whether a freight forwarder lacking accredited corporate solvency, service quality, conformity to environmental regulation, compliance to industry standards and best practices and a code of business ethical conduct would stand up to manage successfully supply chain risks for customer benefit. Compliance norms are the link between International and Governmental regulation on the one hand, and business community and employees on the other. Pre-defined responsibilities, control systems, standards and codes of conducts enable employees to make informed business decisions quickly and with confidence.
Our unique compliance portfolio includes
AEO Accreditation IATA Cargo Agent status ISO-9001:2008 Quality Management Anti-Theft Policies ISO-14001:2004 Environmental Practices Standard Operating Procedures -SOP EBEN Accredited Code of Business Ethics, Business Continuity Planning (BCP) Accredited compliance to Good Distribution Practices Audit of Medicinal products and APIs
CULTIVATE OPTIMISM When it rains look for rainbows. When it’s dark look for stars
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Ocean Freight
Complete range of ocean and multi-modal freight services in the Greek, Balkan, European and Overseas markets, including global cross trade transport, for all types of unitized, loose and bulk cargo, on a door-to-door philosophy, through qualified experience and expertise. Freight forwarding, Logistics & Supply Chain services are provided from any place in the world to any place, by bringing markets together in a world of opportunity with global logistics without frontiers.
►ISO certified (ISO-9001:2008, ISO-14001:2004) ►FCL, LCL , Reefer, Break-bulk, Ro/Ro, Project, Tank transport, Chartering ► Any type of containers ►Harmless/hazardous cargo (IMO Class 2-9) ►Cargo insurance, E & O insurance ►Collections/deliveries in Greece and the Balkans ►Customs clearance (AEO Accredited) ►Container terminal, Warehouse handling, Cargo surveys
STOP OVER-THINKING Thinking too much only complicates you life and creates a problem that wasn’t even there in the first place
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Airfreight
Complete range of Airfreight and multi-modal freight services in the Greek, Balkan, European and Overseas markets, including global cross trade airfreight, for all types of unitized, loose and bulk cargo, on a door-to-door philosophy, through qualified experience and expertise. Freight forwarding, Logistics & Supply Chain services are provided from any place in the world to any place, by bringing markets together in a world of opportunity with global logistics without frontiers. Present in Athens International Airport (ATH) and Thessaloniki (SKG) Airport and in Balkan Airports.
►ISO certified (ISO-9001:2008, ISO-14001:2004) ►Accredited IATA Cargo Agent ►Harmless/hazardous cargo (DG) ►Temperature controlled Airfreight ►Perishable goods ►Cargo insurance and E & O insurance ►Customs clearance (AEO Accredited), Warehouse handling, Aircraft chartering
AVOID SOCIAL COMPARISON Most of our insecurities come from comparing our behind-the-scenes with other people’s highlight reel
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Road & Intermodal Transport
Complete range of Road & Intermodal Transport services in the Greek and European markets, including European cross trade freight, for all types of unitized and loose cargo, on a door-to- door philosophy, through qualified experience and expertise. Our European network of agents is international in scope but on effective local reach. Road transport forwarding services are provided from any place in Europe to any place, by bringing markets together in a world of opportunity through European logistics without frontiers.
►ISO certified (ISO-9001:2008, ISO-14001:2004) ►Weekly departures ►FTL (full loads)/PTL (Part Loads)/LTL (groupage) ►Equipment 20', 40', Special Equipment, Intermodal 45' PW HC ►Customized solutions ►Harmless/hazardous cargo (ADR Class 2-9) ►Temperature controlled transports & warehousing ►Cargo insurance (CMR)
INCREASE FLOW EXPERIENCES Flow is a state where you are so focused it feels like time stands still. Doing what you love and challenging yourself is how you get there.
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Project Transport and Logistics
We maintain wide range Project Forwarding Services on all transport modes in the Greek, Balkan, European and Overseas markets including OOG and OWT shipments. Particular focus on industries like Tradeshow, Exhibition & Conferencing, Show & Performance, Hotel & Leisure, Athletic Events, Art Logistics, Yachting, Lab and Testing Equipment, Oil, Gas & Energy, Power Plants, Construction, Solar Systems, Metal Structures, Machinery, Defense Logistics, critical Spare Parts for Shipping Industry and Dangerous Goods.
We offer our clients a comprehensive portfolio of ISO-9001:2008 and ISO-14001:2004 support services from the initial planning and budgetary phase to final delivery. We take care of all necessary customs formalities, required licensing, temporary storage and re-exportation where applicable. We prepare detailed checklists to define the project in compliance with statutory regulations. Planning accounts for alternate routing, scheduling, different transport modes, ports, airports and railhead terminals, handling, storage, collections, deliveries, required packaging materials and suitability of intended transport equipment, in a process of continuous feedback to and from customers and suppliers
NURTURE YOUR RELATIONSHIPS The happiest people alive have deep, meaningful relationships. Nurture them and watch them grow. You can start right now…..
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Specialty Freight
We offer a number of specialty services relating to freight that because of its nature and requirements for particular compliance, needs transportation under special transport and storage conditions, documentation, licensing, attendance and expertise logistical arrangements to secure safe, timely and quality delivery. Whether temperature controlled freight, dangerous goods, special packaging and crating, time critical delivery or compliance to specific customs regulations we have the expertise to deliver to expectations. We employ all modes of transport as required, including intermodal and multimodal freight arrangements.
►Perishables ►Pharmaceuticals ►Relocations ►Dangerous Goods (IMO, ADR, DG) ►Time critical ►Ships spare parts ►Military cargo ►Shipments for re-exportation
IMPROVE YOURSELF The type of person you are is usually reflected in your business. To improve your business, first improve yourself.
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Customs Clearance
We provide Customs Clearance services for cargo arriving into Greece and The Balkans or departing from, through the ports of Piraeus and Thessaloniki, the airports of Athens and Thessaloniki and the Athens and Thessaloniki railheads, as well as at inland customs located in other major Greek cities, industrial parks and trade zones. Customs clearance services are provided also for cargo transiting Greece for delivery to adjacent Balkan countries of Albania, Bulgaria, FYR of Macedonia, Kosovo, Montenegro etc. We also manage Carnet ATA documents, provide bonded storage through and arrange redelivery.
Regarding cargo originating overseas and arriving into the European Union (EU) through a port or airport outside Greece, although bound for a final destination in Greece, if this cargo has not received European customs clearance at the port or airport of entry in the EU, has to be accompanied by a valid T1 document issued by the EU customs of entry. On arrival in Greece, this cargo has to go under customs bond until its T1 document is cleared at the Greek customs.
PROVIDE YOUR VALID EXPLANATIONS Explain the value and justify the cost - People don’t mind paying; they just don’t like to overpay.
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PHOENIX service extends to the Eastern Mediterranean and The Balkans with offices in Greece, Cyprus, Bulgaria, FYRO Macedonia, Albania, Kossova , Montenegro
[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] THE BIGGEST RISK The biggest risk is not taking any risk... In a world that's changing really quickly, the only strategy that is guaranteed to fail is not taking risks Page 13 Leading Freight Forwarder Greece, Eastern Mediterranean and The Balkans Athens, Piraeus, Thessaloniki, Heraklion, Limassol, Sofia, Skopje, Tirana, Pristina, Podgorica
Greece: Economic Forecast 2016-2017
GOOD IDEAS Don’t worry about people stealing your ideas at work. Worry about the day they stop
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