Vacation Rental
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Krainin Real Estate’s Vacation Rental This booklet contains important information that you will need during your vacation; please read it thoroughly when you arrive. www.krainin.com Emergency Numbers Although you don’t have to dial “1” first, most numbers are Long Distance. Raymond (655), Casco & South Casco (627), Naples (693), Sebago (787), Bridgton (647) and Poland (998) are local to each other. Gray (657), West Gray (428) and Windham (892, 893, 894) are local to Raymond. FOR EMERGENCIES, ALL COUNTIES!! ! 911 State Police & Game Warden!!!!800-228-0857 Cumberland County Sheriff non-emergency dispatch!!893-2810 Cumberland County Sheriff Admin Office!!!800-266-1444 Oxford County Sheriff non-emergency!!!800-733-1421 Poison Control !!!!!!800-222-1222 Central Maine Power outage!!!!800-696-1000 Hospitals & Clinics Bridgton!! Bridgton Hospital!, also Urgent Care, 10 Hospital Dr 647-6000 Gorham!! Mercy Express Care, 19 South Gorham Crossing!! 535-1400 Norway!! Stephens Memorial, 181 Main Street!!!!743-5933 Portland!! Maine Medical Center, 22 Bramhall Street!!!662-0111 Portland!! Mercy Hospital, 144 State Street!!!!!879-3000 Portland!! Brighton First Care, 335 Brighton Ave!!!!662-8000 Raymond! Raymond Redicare, 1278 Roosevelt Trail!!!655-6181 Windham! Mercy Express Care, at the Rotary 8am-8pm!! ! 400-8600 Westbrook! Mercy Westbrook, 40 Park Road!!!!!857-8000 Town ! Fire/Rescue ! Police !! Town Office Bridgton!! ! ! 911 or 647-8814!!911 or 647-8814!! 647-8786 Casco!!!!911!!! ! ! 911!! ! ! ! 627-4515 Denmark!!!911!!!!!911!!!!!452-2163 Frye Island!!!911!!!!!911 or 893-2810!! 655-4551 Gray!!!!911 or 657-3931!!911 or 657-3030!! 657-3339 Harrison!!!!911!!!!!911!!!!! 583-2241 Limington!!!911!!! ! ! 911!!! ! ! 637-2171 Naples!!!!911 or 693-6606!!911 or 693-6606!! 693-6364 New Gloucester!!911!!! ! ! 911!! ! ! ! 926-4126 Norway!!!!911!! ! ! ! 911!! ! ! ! 743-6651 Otisfield !!!!911!!!!!911!!!!! 539-2664 Oxford !!!!911!! ! ! ! 911!! ! ! ! 539-4431 Poland !!!!911!!!!!911!!!!! 998-4601 Raymond !!!911!!!!!911!! ! ! ! 655-4742 Sebago !! ! ! 911!!!!!911!!!!! 787-2457 Standish !!!911!!!!!911!!!!! 642-3461 Waterford!!!911!!! ! ! 911!!! ! ! 583-4403 Windham!!!911!!! ! ! 911!!! ! ! 892-1900 - For Frye Island Emergencies, call Raymond Rescue 911 - During Ferry Operation Hours: Call Ferry 655-4258. State your name, the nature of the emergency, and whether you have called Raymond Rescue 911. During FI town office hours, also call the Frye Island Town Office, 655-4551. During Ferry Off Hours: Call Raymond Rescue 911. State your name and the nature of the emergency; Rescue will contact Ferry Captain for an emergency run. Raymond Rescue will respond to the Ferry Landing by the time you are off the Island. Please do not take chances. Follow the listed procedures. 2 Vacation Rental Blue Book Table of Contents Emergency Phone Numbers!!!!!!!!! ! 2 Table of Contents; In case of Power Outage!!!!!!! ! 3 Pets on Vacation; Animal Control Officers; Veterinarians!!!! ! 4 Arrival Checklist!!!!!!!!!!!!!! 5 How to Report a Problem !!!!!!!!!!!! 6 What Kind of Problems to Report!!!!!!!!!! 7 What to do with Trash!!!!!!!!!!!!! 8 Important Information About Water & Septic Systems!!!!!! 9 Camp Courtesy; The Wildlife Hereabouts!!!!!!! 10 Midnight Marauders; Our Feathered Friends!!!!!!! 11 Enjoying Your Boat – A Message from Portland Water District!!! 12 Milfoil Stickers, Boating Regs; Marine Band Radio; Maine Guide Services 13 Non-Resident Fishing Licenses; Bait & Tackle!!!!!! 14 Marinas & Boat Rentals; Water Sports Rentals!!!!!! ! 15 Indoor & Outdoor Fires; Fire Permit numbers; Fireworks!!!!! 16 Check Out Procedure; Lost & Found; Security Deposits!!!! ! 17 Departure Checklist!!!!!!!!!!!! ! 18 Krainin Real Estate Contact Information www.krainin.com 19 In case of Power Outage Please look to see if your neighbors appear to have power before calling Krainin, and call Krainin only if they do. Otherwise, first call Central Maine Power 1-800-696-1000 or go to CMP’s outage webpage on your smart phone. If the outage is general in the region, CMP will describe it in their outgoing phone message. Stay on CMP’s line to report your individual outage using the cottage phone number. If you are staying on Frye Island, call the town office 655-4551 first, to ascertain if the outage is general or not. Cordless phones and cable phones at the cottage will not work when the power is out, but a phone that is connected directly to a line jack should work in most situations. Do not run tap water or flush the toilets during a power outage, especially if household water comes from the lake – that could make the pump lose its prime, requiring a service call. If the outage is long, remember you can flush toilets by filling the tank with lake water or pouring water into the toilet bowl from a height. A bucket should be available at your cottage. If an outage is predicted, it’s advisable to fill the bathtub or buckets as a precaution. Vol. 40 - 7.20.16 Copyright © 2016 by Margaret Krainin and Krainin Real Estate, Inc. All rights reserved. 3 Pets on Vacation Maine has a Leash Law. Not just the law, but common sense says you should keep your dog on your own property, under your direct control at all times. Altercations with skunks, porcupines, neighbors’ dogs or their owners will not make fond memories of your Maine vacation! Please do not let your dog run loose. Animal Control Officers Rabies is still an issue in Maine. Please be very careful. If you see a domestic animal acting strangely, please report it to the Animal Control Officer listed below. For wild animals, call the Game Warden (1-800-482-0730). Do not attempt to capture these animals by yourself. Town !! Officer!! ! !Phone Bridgton!! Kathleen Quinan!!! 647-8814 Casco!! Jessica Jackson!!! 893-2810 Denmark!! Jacquie Frye! !! 800-733-1421 Frye Island!! Linda Alexander!!! 655-4640 Gray !! Heather Phinney!!! 831-1335 or !!!!!!! 657-2086 Harrison!! Jacquie Frye!!! 893-2810 Limington!! Louis Marchand!!! 838-8731 Naples!! Jessica Jackson!!! 800-266-1444 New Gloucester!! Karen Flick!!! 376-5335 Norway ! ! Robert Larrabee!!! 890-4923 or !!!!!!! 743-8213 Otisfield!! Robert Larrabee!!! 743-8213 Oxford !! Robert Larrabee!!! 743-8213 Poland!! Robert Larrabee!!! 753-2599 Raymond!! Jessica Jackson!!! 800-501-1111 Sebago!! Jacquie Frye!!! 642-4343 Standish! ! Jack Freitas!!! 642-4343 Windham!! Lisa Cronk!!! 892-2525 Veterinarians Bridgton!! Bridgton Veterinary Hosp., Rt 117!!!!!647-8804 Lewiston!! Animal Emergency Clinic, Strawberry Ave!!!777-1110 Naples!! Naples Vet. Clinic, jct Rt 302/Lambs Mill Rd!!! 693-3135 Norway!! Norway Veterinary Clinic, Rt 26!!!!!!743-6384 Poland!! Poland Animal Hospital, Rt 26!!!!!!998-2444 Portland!! 24 hour Animal Emerg., Warren Ave!! ! ! ! 878-3121 Raymond! Jordan Bay Animal Hospital, Rt 302!! ! ! ! 655-3900 Standish!! Standish Veterinary Hospital, Rt 25!!!!!642-4999 Windham! North Windham Veterinary Hospital, Rt 115!!!892-8553 Windham! Lake Region Animal Hospital, Rt 302!!!!892-7575 4 Arrival Checklist Welcome! Please use this checklist immediately on arrival. If you have any questions, don’t hesitate to call us: 655-5189. Read the Arrival information we gave you. The Arrival page contains trash instructions and other important cottage information. Is the cottage clean? If the cottage has not been adequately cleaned, call us immediately, so we can send cleaners who are still available on Saturday. Please don’t clean it yourself – you’re on vacation! Are there any obvious damage or maintenance issues? If so, please report them to us asap. Even if it is not a big problem for you at this time, tell us anyway – because some situations get worse if not addressed immediately, and the next guests may be more inconvenienced than yourselves. If a problem develops during your stay, please let us know immediately. If you call when you first become aware of it, we will be better able to address it for you. Problems are harder to solve after 5 pm, and especially between 10 am and 3 pm on Saturday! Review the property and waterfront boundaries with children and pets. Check the propane tanks for the grill. If they are empty or feel light (splash hot water on them and look for frost line), call us right away, so we can help you find the extra tanks or get replacements. If you arrive with a large quantity of groceries, leave non-perishables out of the fridge at first, to give it time to recover. If the fridge seems to be struggling to hold temperature, turn the dial lower, not higher. Soon after you arrive, be sure to familiarize yourself with the Emergency Information on the inside front cover of this book. Local towns have mostly volunteer Fire and Rescue squads. They respond quickly and effectively to fires and medical emergencies. Please look after the property as much as possible during your stay. Don’t park on the lawn – it makes ruts, and could damage the septic system. Close the windows, doors and deck umbrella if you are going away for the day. Turn off the heat when you are not using it. Turn off the outside floodlights, etc., during the day. Put boats away if the lake gets rough. And if the cottage phone rings, please answer it – the call may be for you! If there is anything we can do to make your stay more enjoyable, please let us know! Lew and Maggie Krainin 5 How to Report a Problem Non-Emergencies: Call Krainin Raymond office. Hours: Mon - Sat 9-5; Sun 10-4. From Raymond, Naples, Casco, Poland, Bridgton, Sebago, Gray or Windham, phone is local – dial 655-3811. If you’re in another town, dial 1-800-639-2321. EMERGENCIES: (1) For life-threatening emergencies, call 911 first, then call the Krainin office as soon as possible. (2) For maintenance or personal emergencies, call Krainin first: During office hours: Dial 655-3811 or 1-800-639-2321, same numbers as for non-emergencies, above.