Experience Program Coordinator; Program Assistant (Sep 2018 – Present) Hospitality Employment Training Program (Greater Ithaca Activities Center) Ithaca, NY • Coordinates scheduling of over 30 presenters over eight weeks of job trainings for participants • Prepares curriculum plans and delivers lessons to classes of 10-15 participants
• Develops relationships with partner agencies and employers for referral and job opportunities • Organizes outreach through presentations, tabling, print ads, and social media
Paralegal; Bookkeeper (May 2017 – Present) Kevin Kelly, Esq. Ithaca, NY • Develops and presents ‘NYS Sexual Harassment in the Workplace’ workshop for local businesses and non-profit organizations • Assists clients with filings of name changes, quit claim deeds, and other court documents • Tracks business transactions and prepares bookkeeping documents for tax filing
Volunteer Coordinator (Mar 2017 – Present) Ithaca Skate Jam; Ithaca Reggae Fest; Big Mean BBQ Ithaca, NY • Recruits volunteers through email marketing, social media, and community presence • Assesses proper placement of volunteers, shifting duties or roles and educating when necessary • Organizes registration, runs orientation, and manages volunteers during events
Counselor (Nov 2011 – Jun 2018) Fall Creek School Age Program Ithaca, NY
Akers • Led various sized groups in a program of 70 youth, ages 5-12 through recreational activities • Communicated with co-workers to practice and support effective behavior management • Gave kids a platform to work out their issues in a safe space and met one-on-one with students who needed extra support integrating with their peers
Office Administrator; AmeriCorps Paralegal (Oct 2012 – Dec 2016) Legal Assistance of Western New York, Inc. Ithaca, NY • Completed income and eligibility screening and data entry for new clients • Conducted outreach throughout Tompkins and Tioga counties by designing outreach media, tabling at events, and contacting attorneys for pro bono opportunities
• Coordinated undergrad, law student, and attorney volunteers across 14 counties • Organized staff meetings and provided trainings for paralegals and attorneys
AmeriCorps Member (Sep 2010 – Jun 2011) City Year New York East Harlem, NY • Tutored, mentored, and assisted in classrooms of schools with graduation rates under 50% • Wrote lesson plans and taught lessons for morning and after-school academic programs, including an integrative reading initiative and a service-learning based after-school group • Planned, organized, and led 425 volunteers through a successful community service project
Education
Business, Management, & Economics, Bachelor of Science (Sep 2019) SUNY Empire State College – Ithaca, NY
Aleshia Therapeutic Massage & Hydrotherapy, Certificate & NYS Licensure (Jul 2017) Finger Lakes School of Massage – Ithaca, NY
Liberal Arts & Sciences: Humanities and Social Science, Associate of Arts (May 2013) Cayuga Community College – Auburn, NY
Volunteer Work Volunteer Events & Experience: Taste of the Nation; Cancer Resource Center of the Finger Lakes; Grassroots Festival; Ithaca Festival; Streets Alive; Chili Fest Ithaca; Leadership Tompkins; I Love My Park Day Ithaca; Ithaca Reggae Fest; Auxillary Eagles Club; Porchfest Sabrina Draffen
To obtain a professional position that will be challenging and provide an opportunity for educational and professional growth. Work Experience Program Assistant/Temporary Program Coordinator G.I.A.C - Ithaca, NY July 2019 to Present. • Administrative duties such as, answering phones, emails, filing, and managing schedules • while also assisting in budget oversight and event planning • Schedules appointments and meetings for staff and program participants • Case management, Planning and coordination of a program and its activities • Ensuring implementation of policies and practices • Maintaining budget and tracking expenditures/transactions • Program Marketing, provide community resources, referrals etc. • Quarterly grant reporting to funders Certified Medical Assistant/Phlebotomist • medical assisting Planned Parenthood - Ithaca, NY • Translate for bi-lingual patients January 2017 to January 2018 • Counsel/emotional care to patients Phlebotomist /Lab Assistant Cayuga Medical Center at Ithaca/ED - • Data entry, Ithaca, NY • filing 2014 to January 2017 • patient care Family Medicine Asst. of Ithaca • Data entry Lab Tech • Triage panic results 2012 to 2014 • Medication verification Medical Assisting Practicum Dr Grabias - Webster, MA • Appointment scheduling 2011 to 2011 • Efficient access to records 200 Hours) • Billing and coding clerk Receptionist/Medical Biller • Surgical appointment scheduling Dr. John R. Kashmanian D.M.D - • Routine scheduling Southbridge, MA • pre/post-operative care/instructions 2007 to 2010
Education______Human services Associate Degree Tompkins Certified Medical Asst./Phlebotomy Cortland Community College 2019 Salter College - 2012
Greater Ithaca Activities Center (GIAC) Board of Directors (rev.10.2020 )
Annie PERRY Chuck DONG Jack “Bradley” NELSON Lakeview Health Services Business Owner, Shortstop Deli Police Officer, Ithaca Police Department, President/Community Member/Parent Community Member/Parent Retired [email protected] [email protected] Community Member/Parent 312 Hook Place 200 West Seneca St. [email protected] Ithaca, NY 14850 Ithaca, NY 14850 319 VanKirk Road Newfield, NY 14867
Samantha LITTLE Ana GOLDSMITH Director of Athletics & Wellness, Ithaca City Art Teacher, Ithaca City School District Jed ASHTON School District Community Member/Parent Business Owner, Northstar House Vice President/ Community [email protected] Community Member/Parent Member/Parent 508 Utica St. [email protected] [email protected] Ithaca, NY 14850 818 N. Cayuga Street 1433 Trumansburg Rd. Ithaca NY 14850 Ithaca, NY 14850 George MCGONGAL Alderperson, Ithaca Common Council NON-VOTING Kari SMOKER Community Member Beverly LIVESAY Accounting& Business Law Asst. Prof. [email protected] Emeritus Board Member Treasurer/Community Member [email protected] [email protected] Ithaca, NY 14850 147 Snyder Hill Road 217 Long Acre Rd. Ithaca, NY 14850 Rochester, NY 14621
Megan HOWELL Dr. James TURNER GIAC Staff Residential Mortgage Underwriter, Professor Emeritus, Cornell University Leslyn MCBEAN-CLAIRBORNE Tompkins Financial Corp. Community Member Executive Director, GIAC Secretary/Community Member [email protected] [email protected] [email protected] 167 Lexington Dr. 301 W. Court St. 166 Bush Ln Ithaca, NY 14850 Ithaca, NY 14850 Ithaca, NY 14850
Simon VELAZQUEZ Denise LEE, Nominating Officer McNair Program, Cornell University Math and Science Academy Community Member/Parent Nominating Officer/Program [email protected] Committee Chair/Community Member 116 Pine Tree Rd. Apt. B [email protected] Ithaca, NY 14850 144 Bundy Rd. Ithaca, NY 14850 Robyn SAULSBURY Special Education Teacher, Ithaca City Dr. John CLARKE School District Occupational Medicine, Cornell University Community Member/Parent Community Member/Parent [email protected] [email protected] 103 Landmark Dr. 148A Troy Rd. Ithaca, NY 14850 Ithaca, NY 14850
HETP Classroom Style Training Curriculm: Workshop Topics Hospitality Employment Training Program 2021-2022 Greater Ithaca Activities Center, Inc.
Interest Specific Workshops Offered to All Participants ServSafe Alcohol Interview Skills ServSafe Food Mock Interview Kitchen Knife Skills Cover Letters Computer Skills (typing and navigation) Resume Writing Basic Excel, Word and Powerpoint References Online Research Job Search/Applications (hard copy & online) Business Writing (email, letter, memo, etc) Networking Filing, Fax, Copies Professional Attire Know Your Rights: Background Check Communication Skills English Customer Service Math Cultural Competence TASC (GED) Addressing Stress and Life Events A2D (Ambassadorship) Confidence Building Personal Finance Intro to Hospitality Hospitality Trips/Guest Speakers Transportation Options Higher Education Options Sexual Harassment Worker's Rights Conflict Management & De-Escalation Research Local Employers and Titles Improving Self-Talk Workplace Policies Supportive Listening HETP Employer and Community Collaborators Hospitality Employment Training Program 2020-2021 Greater Ithaca Activities Center, Inc.
Employer Partners Advisory Partners Instruction and Referral Partners
Agava Building Bridges Catholic Charities Ciao Ithaca Youth Bureau Challenge Workforce Solutions Coltivare Moosewood Ithaca Housing Authority Family Self Sufficiency Cornell Dining Multicultural Resource Center TC Convention and Visitor's Bureau Cornell Human Ecology School of Hotel Administration & Statler Hotel at CU Tompkins County Mental Health Food Net Tompkins Community Action Training for Change Fork and Gavel Tompkins Workforce New York Ultimate ReEntry Opportunity Gorgers Women's Opportunity Center Greenstar/Oasis Hampton Inn Hilton Garden Homewood Suites Hotel Ithaca Ithaca Bakery Ithaca Youth Bureau INHS Kendal at Ithaca La Tourelle Resort and Spa Lakeview Mental Health Loaves and Fishes of TC Rasa Spa Statler Hotel United Way of Tompkins County Zocalo Pre-Training Employment Questionnaire Name:______
What is my employment goal?
What is stopping me from reaching that goal?
What will I do in the next month to overcome that obstacle?
How will I use this training to help me in the future?
Y or N I have a sheet with my work and volunteer experiences that I can use to help me fill out applications (including company names and addresses, contact people, dates, wages, job duties and education)
Y or N I have a sample application and have applied for jobs on-line.
Y or N I have a resume and have applied for jobs with a cover letter and resume.
Y or N I have three references that know I am looking for work and can speak highly about my skills and experiences.
Y or N I am confident in my interview skills and can talk easily about my skills, knowledge and experiences.
Y or N I know what to wear to an interview and understand the importance of presenting myself in a professional way.
Y or N I have proper clothing for an interview, to make a good first impression and for work (neat, clean skirt, nice pants, minimal skin exposed)
Y or N I have reliable transportation and a backup ride in case of emergency.
Y or N I have reliable childcare and a backup sitter in case of emergency (if applicable).
Y or N I have a phone number where an employer can contact me with short notice.
Y or N I have a simple, professional and non-offensive email address that employers can use to contact me.
Y or N I have a folder or location in which to keep all my work search material together in an organized way.
List two or more skills, interests or abilities that will help make me successful at work
1.
2.
3.
List two ways that people can find out about job openings
1.
2.
List two reasons people lose jobs
1.
2.
What actions will I take to make my Training a success?
1.
2.
3.
What mistakes will I avoid making during my Training?
1.
2.
What do I want to know about having a job?
Post-Training HETP Questionnaire Name______Date______
What is my employment goal?
What is stopping me from reaching that goal?
What will I do in the next month to overcome that obstacle?
What obstacles have been removed?
Y or N I have a sheet with my work and volunteer experiences that I can use to help me fill out applications (including company names and addresses, contact people, dates, wages, job duties and education)
Y or N I have a sample application and have applied for jobs on-line.
Y or N I have a resume and have applied for jobs with a cover letter and resume.
Y or N I have three references that know I am looking for work and can speak highly about my skills and experiences.
Y or N I am confident in my interview skills and can talk easily about my skills, knowledge and experiences.
Y or N I know what to wear to an interview and understand the importance of presenting myself in a professional way.
Y or N I have proper clothing for an interview, to make a good first impression and for work (neat, clean skirt, nice pants, minimal skin exposed)
Y or N I have reliable transportation and a backup ride in case of emergency.
Y or N I have reliable childcare and a backup sitter in case of emergency (if applicable).
Y or N I have a phone number where an employer can contact me with short notice.
Y or N I have a simple, professional and non-offensive email address that employers can use to contact me.
Y or N I have a folder or location in which to keep all my work search material together in an organized way. List two or more skills, interests or abilities that will help make me successful at work.
1.
2.
List two reasons people lose jobs.
1.
2.
What actions did I take to make my Training a success?
1.
2.
How did Advance make my training a success?
1.
2.
What mistakes did I make during my Training?
1.
2.
What mistakes did Advance make? How can this Training be more useful?
1.
2.
What help would I like in the next 6 months to work toward my career goal?
What have I learned from my training experience?
How will this training help me in the future?
Would you recommend the training to friends or colleagues?
Hospitality Employment Training Program (HETP) ― Trainee Certification Chart Complete entire form.
Participant Name: ______Enrollment Date: ____/____/____
TRAINING DATE ACHIEVED Job Preparation: ____/____/____
Computer Skills: ____/____/____
Interview Skills: ____/____/____
ServSafe (Alcohol): ____/____/____
ServSafe (Food Handler): ____/____/____
Tompkins Arrival 2 Departure: ____/____/____
Resumé Development: ____/____/____
GED: ____/____/____ Please provide:
• Copy of signed Certificate of Completion: ____/____/____ Intake Form. • Documentation Permanent Employment: ☐ Yes ☐ No participant Employer Name: completed at least 1 of 5 training DEMOGRAPHICS areas. City of Ithaca Resident: ☐ Yes ☐ No
Family/Household Size:
☐ 30% Family Income (%LMI): ☐ 50% [refer to CDBG income limits table] ☐ 80%
Under-Employed/Unemployed Prior to Enrollment: ☐ Yes ☐ No Race: ☐ White ☐ Black/African American ☐ Asian ☐ American Indian/Alaskan Native ☐ Native Hawaiian/Other Pacific Islander ☐ American Indian/Alaskan Native & White ☐ Asian & White ☐ American Indian/Alaskan Native & Black/African American ☐ Other Multi-Racial Hispanic*: ☐ Yes ☐ No * Hispanic or Latino ethnicity is defined as a person of Cuban, Mexican, Puerto Rican, South/Central American, and/or other Spanish culture or origin, regardless of race. Application
Participants ages 18 and up receive free training and work experience over 6 months to jump start a career in hospitality and administrative work. If you are a resident of Tompkins County who is currently underemployed or unemployed and have had difficulty attaining/retaining employment, we encourage you to apply.
We will be with you every step of the way!
Name: ______Pronouns: ______
Address: ______City: ______
County: ______Phone: ______Text? Yes No
Email______Class Preference: In-person Online
Age: _____ Birth Date: ______Race: ______Hispanic? Yes No
Preferred Method of Contact: Phone Text Email Letter Caseworker
General Permission I fully understand that my participation in the GIAC HETP trips and activities inside and outside of the GIAC building is at my own risk without liability to GIAC and its staff, nor the City of Ithaca and its staff.
Signature ______Date ______
Submit this Application: Email, Mail, Fax or Drop Off to Aleshia Akers HETP Coordinator Greater Ithaca Activities Center Office Use Only: Date ______Name______301 West Court Street Ithaca, NY Schedule [email protected] Telephone: (607) 272-3622 Fax: (607) 272-0250 Intake Packet Intake Interview
Participant Name: ______Cohort: ______
Pronouns: ______Phone: ______Text? Yes No
Email: ______Address:______
City: ______State: ______County: ______
Preferred Method of Contact: Phone Text Email Letter Caseworker
Access to: Internet Computer Smartphone Tablet Webcam Zoom
Class Preference: In-Person Online
Age: ____ D.O.B: ______Race: ______Hispanic? Yes No
Are you legally able to work in the U.S.?* Yes No
*Enrollment cannot be completed or guaranteed until legally approved to work in the U.S. Applications will be held then processed upon receipt of pertinent documentation.
Household Composition
Number of people in the household: ______
Monthly Income: ______%LMI*: < 30% < 50% < 80% Over
*Use annual CDBG Guidelines
Type(s) of income: ______City of Ithaca, NY 2020 CDBG INCOME LIMITS
Moderate Low Very Low Income 60% Income Income Family Size Limit Income Limit Limit Limit
(< 80% median) (< 60% of median) (< 50% of median) (< 30% of median) 1 person $47,950 $36,000 $30,000 $18,000 2 persons $54,800 $41,100 $34,250 $20,600 3 persons $61,650 $46,260 $38,550 $23,150 4 persons $68,500 $51,360 $42,800 $25,700 5 persons $74,000 $55,500 $46,250 $27,800 6 persons $79,500 $59,580 $49,650 $29,850 7 persons $84,950 $63,720 $53,100 $31,900 8 persons $90,450 $67,800 $56,500 $33,950
Source: U.S. Dept. of Housing & Urban Development
Notes: 1. City of Ithaca income limits are based on median family income for the Ithaca, NY metropolitan statistical area (MSA). 2. Effective Date: 7/1/20 Please refer to instructions on the other side. IURA FAMILY/HOUSEHOLD INCOME FORM Please complete entire form. The program/business/project to which you are applying, for which you were hired, receiving services from, or renting from, was created with financial assistance provided from the U.S. Department of Housing and Urban Development (HUD) Community Development Block Grant (CDBG) Program. As a result, we are required to obtain the following information. The information provided herein will be strictly confidential and will only be used to provide statistical data required by HUD. It is subject to verification pursuant to HUD rules and regulations.
FULL NAME: ______(please PRINT) ADDRESS: ______
Determine your family size by counting yourself plus each family member who currently resides with you in the same housing unit and enter the number in the space below. FAMILY/HOUSEHOLD SIZE: ______
Add your combined income from all sources over the past twelve (12) months for yourself and each member of your household (18 years old or over) who currently resides with you and enter the amount in the space below. ANNUAL/HOUSEHOLD FAMILY INCOME: $______
RACE: White/Caucasian Black/African American Asian American Indian/Alaskan Native Native Hawaiian/Other Pacific Islander Asian & White Black/African American & White American Indian/Alaskan Native & Black Other (specify): ______
ETHNICITY: Hispanic/Latino (Hispanic/Latino ethnicity is defined as a person of Cuban, Mexican, Puerto Rican, South/Central American, and/or other Spanish culture or origin, regardless of race.)
I CERTIFY THE INFORMATION ABOVE IS TRUE AND ACCURATE TO THE BEST OF MY KNOWLEDGE.
______Signature Date Program Description Ø This program is free to all participants, and offers transportation and childcare assistance. Ø Classroom instruction takes place Monday-Thursday from 10am-12pm. Program curriculum includes but is not limited to: o Get a Job: Resumes, Cover Letters, Interviewing o Keep a Job: Conflict Management, Communication, Customer Service o Support Yourself: Professional Dress, Personal Finance, Self Care Ø One hour weekly one on one meetings to work on personal goals Ø Internship training with a max of 120hrs at a local business of your interest Ø Licensure, certification, and training as required for specific employment positions/opportunities
Employment Questions
What is your employment goal? ______
Do you currently have the qualifications to obtain your goal? Yes No
Have you worked before? Yes No Are you currently employed? Yes No If so, where? ______
Have you applied for jobs in the last 12 months? Yes No If no, why not? ______
Interviews offered? Yes No Did you go? Yes No If not, why? ______
Job offers? Yes No Did you accept? Yes No Why or why not? ______
Do you have a resume? Yes No Do you have a cover letter? Yes No What are your current barriers to employment success? ______
Do you have any work limitations? Yes No If so, please explain- ______
What could keep you from being successful during classroom training or internship placement? ______
What steps can YOU take, or have you started taking, to remove these barriers? ______
How would you like HETP to support you in removing these barriers? ______
In which ways could you use extra help or encouragement?
What motivates you the most? ______
What are your top three skills? 1. ______2. ______3. ______
Driver’s License? Yes No
Do you possess any special certifications and or licensures? Yes No If so, list them here: ______Computer Literacy: General Word Excel Social Media LinkedIn Job Search Sites Interest & Schedule
Areas of Interest: ______
Areas of Disinterest: ______
Desired Employment: ______
Schedule: Sun Mon Tue Wed Thu Fri Sat
AM AM AM AM AM AM AM
PM PM PM PM PM PM PM
Hours per week: _____ Pay Rate: _____
Desired Volunteering: ______
Schedule: Sun Mon Tue Wed Thu Fri Sat
AM AM AM AM AM AM AM
PM PM PM PM PM PM PM
Hours per week: _____ Pay Rate: _____
Desired Training(s):
“HETP is a program that offers wrap around service. What that means is that though our focus is on employment, we understand that the barriers that you might face can significantly impact your ability to be successful in the program and in your future career. We will ask you a series of questions related to those potential barriers. Please let me know if you feel uncomfortable answeringa question, are feeling overwhelmed, or would like to take a break at any moment. We are here to support you in any way that we can, however we are very careful to respect your wishes regarding how much or how little support you would like to receive. We will not contact anyone or provide any of your information without permission. There are no right or wrong answers. This is all about you and your needs.”
Criminal History
Criminal Background? Yes No Previous Incarceration? Yes No
Charges: ______Probation/Parole? Yes No
P.O.: ______Contact Info: ______
MandatoryReporting/Classes/Appointments/Service: Yes No
Time/Day: ______
Other Services
Housing Safe? Yes No Food Secure? Yes No
Health Insurance? Yes No
Other Services: ______
Caseworker: ______Contact Info: ______
Have you done any other training or employment programs (Youth Employment Services, Learning Web, Kitchen Theater, Reuse, etc.) ? If yes, where? ______Emergency & Medical Information
Participant Name: ______Cohort: ______
Emergency Contact:
Name: ______Address: ______
Phone: ______Relationship: ______
Important Medical Information: ______
Emergency Medical Attention In case of emergency, I give permission to be taken to the nearest hospital and receive immediate medical treatment. I also give GIAC permission to transport me.
Physicians’ Name:______
Contact:______
Current Medication List: ______
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______Childcare Assistance
Do you need child/elder care? Yes No
If yes, How many children? 1 2 3 4 5 More (Use back of page for additional space) Name: ______Age: ______Name: ______Age: ______Name: ______Age: ______Name: ______Age: ______Name: ______Age: ______
Any special needs? Yes No
Do you have a personal childcare provider who HETP could pay for this service? Yes No
If so, please provide the following contact information:
Name: ______
Address: ______
Phone: ______
Email: ______
Do you need assistance finding childcare? Yes No
Additional Notes: Childcare Invoice
Drop Off Pick up Total Amount Date Childs Name Time Time Hours (hours x $12.50)
Total Amount Due
Bill To: Hospitality Employment Training Program Greater Ithaca Activates Center 301 West Court Street Ithaca NY 14850
Provider Information Caregiver Information______
Name: ______Name: ______
Address: ______Address: ______
Phone/Email: ______Phone/Email: ______
______(Childcare Provider Signature/Date) (Caregiver Signature/Date)
HETP Childcare Invoice Instructions
• Weekly pay period runs from Thursday to Wednesday • Invoices are to be filled out completely signed and dated by participant and provider • Invoices are due every Wednesday at Noon (Provided via email, mail, fax or in person) • Original invoice is to be given to HETP staff and a copy will be provided to participant
*It is the responsibility of the participant to provide the childcare invoice on a weekly basis to ensure provider is paid in a timely manner. *
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______
Transportation Plan
(Participant is to create a written transportation plan along with an alternate transportation option. The goal is to prepare for any unexpected changes to their usual transportation schedule. With ability to execute an alternative plan without effecting their regular schedule. The plan should be reviewed with HETP staff, signed, dated, copied, and filed into participants chart.)
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______Goal Tracker Ideally each participant should have one prospective goal each week. With eight weeks of classes, this would allow for eight goals to be set and accomplished by the ending of classroom training. Each goal should be a small realistic goal that solidifies your employment success.
Participant Name: Cohort: WEEKLY GOAL TRACKER
Week 1 Completed Yes No
Week 2 Completed Yes No
Week 3 Completed Yes No
Week 4 Completed Yes No
Week 5 Completed Yes No
Week 6 Completed Yes No
Week 7 Completed Yes No
Week 8 Completed Yes No
Authorization for Reference Check
I authorize HETP staff and the City of Ithaca to verify any information listed on my application, resume, and any other materials I have provided for employment consideration. I also authorize any employer, school, and other individual or agency that has knowledge of me, or my records to release information to and communicate freely with the City of Ithaca. I hereby release any individual, entity and the City of Ithaca from all claims of liabilities that might arise from the inquiry into or disclosure of information related to employment consideration, including claims under law and any claims for defamation or invasion of privacy.
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______
References
Professional References
Name: ______
Organization: ______
Contact Number: ______
Email: ______
Name: ______
Organization: ______
Contact Number: ______
Email: ______
Personal Reference
Name: ______
Contact Number: ______
Email: ______
Relationship: ______
Hospitality Employment Training Program (HETP) Participation Agreement
Name: ______Cohort: ______
Release of Confidential Information: I consent to the release of my HETP worksite employment information including personnel files, records, reports, and evaluations between HETP worksite employers and GIAC HETP staff for the purpose of job training support, mentoring and general support.
I give HETP permission to discuss my strengths and experience with other organizations I am affiliated with as a client (Catholic Charities, CARS, etc.) for the purpose of job training support, mentoring and general support.
This release is valid for the remainder of my time in HETP. I have the right to revoke this at any time. I understand that Federal Confidentiality Law binds any disclosure, and that re-disclosure of this information to a party other than the one designated above, is forbidden without additional written authorization from me.
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______HETP Participant Expectations:
• Be at your best by arriving on time every day of scheduled training. • Lead and cultivate yourself and others by attending all scheduled training dates including make-up days and one-on-one appointments. • Communicate effectively by contacting the HETP Coordinator if you will arrive late or cannot attend training or an appointment. Accommodations can be made for anyone who cannot make an appointment for reasonable circumstances and notifies the Coordinator in a timely manner. • Accept and applaud our differences by being respectful to all HETP participants, speakers, GIAC guests, staff, and participants. • Show compassion for those around you by not exhibiting abusive or offensive language or behavior. This same professional behavior should be practiced while in or around the building and or GIAC property and events. • Reach your potential by not engaging in drug or alcohol use during program • Make excellence the standard by dressing professionally. Clothing should fit appropriately with chest and midriff covered. Undergarments must be worn, and not revealed. All shorts and skirts should fall below your fingertips when your arm is fully extended down your side. Attire with messages that have explicit language, derogatory statements or images/interpretations of guns, illicit activities, drugs, or alcohol is not appropriate. Only head coverings for religious purposes are permitted. • Have integrity; if you can no longer participate in HETP inform the Coordinator as soon as possible.
I have read and agree to abide by the HETP release and Expectations. I understand that should I violate any of the policies or procedures my privileges in the program may be revoked up to and including termination of program participation.
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______
Attendance Policy
All program participants are required to contact program staff prior to any absences or lateness. Contact information is provided below.
GIAC 301 West Court St. Ithaca NY 14850 607-272-3622
Aleshia Akers, Program Coordinator 607-272-3622 Ext: 2287 [email protected]
Sabrina Draffen, Program Assistant Office Number- (607) 272-3622 Ext: 2227 Work Cell Number- (607) 882-1365 Personal Cell Number- (607) 262-2103 [email protected]
This policy is also required for all one on one sessions, and or anything relating to HETP programing.
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______
Program Requirements
Collectively HETP (Hospitality Employment Training Program) requires Twelve hours per week, including classroom training and one on one meetings. The program also requires the ability to commit up to 120 hours of internship training.
Participant Acknowledgement:
I, ______, understand and can meet the HETP program hours and internship requirements.
Cell Phone Policy
All cell phone usage/videoing is strictly prohibited during program hours and instruction.
Cell phones are to be placed on silent or turned off and only answered during breaks or after class has concluded.
If you are expecting an emergency call during program hours, you will need to inform HETP staff prior to the beginning of class to respect the time of presenters and classmates. If you do get a call, we ask that you leave the classroom before answering and return after you are done.
Participant Printed Name: ______Date: ______
Participant Signature: ______Date: ______
HETP Staff Printed Name: ______Date: ______
HETP Staff Signature: ______Date: ______
Leadership & Promotion Opportunities
This program is open to people 18 years old and up who are
unemployed/underemployed and would like to gain the skills and experience needed to be successful in the hospitality industry.
Program admissions & training are free of charge for low-income individuals. No previous experience necessary. Childcare and transportation assistance provided.
We’ll be with you every step of the way!
Your Path to
Permanent Employment
6 Month Training Program Paid Internship at a Local Business or Organization
Classes Begin in Spring and Fall Offered Online or In-Person
Rotations May Include:
Maintenance • Front Office • Housekeeping • Management • Food & Beverage • Clerical
GIAC To enroll, or for more 301 West Court information, contact: Street Ithaca, NY Aleshia Akers 607.272.3622 [email protected]
Fund ing for this project has been provided by the City of Ithaca Community Development Block Grant Program
HETP PROGRAM PARTNERS: Building Bridges City of Ithaca Ithaca Urban Renewal Agency Ithaca Youth Bureau Lane Family Fund of the Community Foundation Moosewood, Inc. Multicultural Resource Center WHO School of Hotel Administration & Statler Hotel at Cornell Tompkins Community Action CAN Tompkins Workforce NY APPLY United Way of Tompkins County
18 YEARS OLD +
PRIORITY GIVEN TO CITY OF ITHACA RESIDENTS
CONTACT US: Sheena Veney Aleshia Akers Shift Manager and HETP Graduate Greater Ithaca Activities Center 301 West Court Street Ithaca, New York 14850 PAID JOB TRAINING Telephone: 607-272-3622 NO EXPERIENCE NECESS ARY Fax: 607-272-0250 [email protected] Quinntin Walker Guest Service Agent and HETP Graduate
Participants Receive SUCCESS STORY
I was working as a dishwasher and I finally applied for a front desk job at a hotel. I was doing okay but I wanted to become the best. Updated Resumé I joined HETP where I upgraded my resume, Food/Beverage Certifications learned how to appropriately network, and Customer Service Training HETP even introduced me to a professional stylist who taught me how to properly wear a Optional Computer Classes suit and dress for various business occasions. Paid Internships Coworkers and management noticed my Business Tours progress; I was awarded Employee of the Etiquette Course Month and Guest Service Champion three times in a row. Transferable Skills to Other Careers
Motivated and inspired, I applied for a front desk internship at the world renowned Statler Job placement services are provided to all Hotel at Cornell University. After a few participants. These include help with goal weeks they hired me permanently. Had it not setting, job interviewing techniques and been for HETP, I would not be nearly as resumé writing. Once hired, follow-up successful as I am today. services are available to assist graduates make successful transitions to their jobs and new future.
From haircuts to hired, we’ll be with you every step of the way to help with anything you need to be successful.