Experience Program Coordinator; Program Assistant (Sep 2018 – Present) Hospitality Employment Training Program (Greater Ithaca Activities Center) Ithaca, NY • Coordinates scheduling of over 30 presenters over eight weeks of job trainings for participants • Prepares curriculum plans and delivers lessons to classes of 10-15 participants • Develops relationships with partner agencies and employers for referral and job opportunities • Organizes outreach through presentations, tabling, print ads, and social media Paralegal; Bookkeeper (May 2017 – Present) Kevin Kelly, Esq. Ithaca, NY • Develops and presents ‘NYS Sexual Harassment in the Workplace’ workshop for local businesses and non-profit organizations • Assists clients with filings of name changes, quit claim deeds, and other court documents • Tracks business transactions and prepares bookkeeping documents for tax filing Volunteer Coordinator (Mar 2017 – Present) Ithaca Skate Jam; Ithaca Reggae Fest; Big Mean BBQ Ithaca, NY • Recruits volunteers through email marketing, social media, and community presence • Assesses proper placement of volunteers, shifting duties or roles and educating when necessary • Organizes registration, runs orientation, and manages volunteers during events Counselor (Nov 2011 – Jun 2018) Fall Creek School Age Program Ithaca, NY Akers • Led various sized groups in a program of 70 youth, ages 5-12 through recreational activities • Communicated with co-workers to practice and support effective behavior management • Gave kids a platform to work out their issues in a safe space and met one-on-one with students who needed extra support integrating with their peers Office Administrator; AmeriCorps Paralegal (Oct 2012 – Dec 2016) Legal Assistance of Western New York, Inc. Ithaca, NY • Completed income and eligibility screening and data entry for new clients • Conducted outreach throughout Tompkins and Tioga counties by designing outreach media, tabling at events, and contacting attorneys for pro bono opportunities • Coordinated undergrad, law student, and attorney volunteers across 14 counties • Organized staff meetings and provided trainings for paralegals and attorneys AmeriCorps Member (Sep 2010 – Jun 2011) City Year New York East Harlem, NY • Tutored, mentored, and assisted in classrooms of schools with graduation rates under 50% • Wrote lesson plans and taught lessons for morning and after-school academic programs, including an integrative reading initiative and a service-learning based after-school group • Planned, organized, and led 425 volunteers through a successful community service project Education Business, Management, & Economics, Bachelor of Science (Sep 2019) SUNY Empire State College – Ithaca, NY Aleshia Therapeutic Massage & Hydrotherapy, Certificate & NYS Licensure (Jul 2017) Finger Lakes School of Massage – Ithaca, NY Liberal Arts & Sciences: Humanities and Social Science, Associate of Arts (May 2013) Cayuga Community College – Auburn, NY Volunteer Work Volunteer Events & Experience: Taste of the Nation; Cancer Resource Center of the Finger Lakes; Grassroots Festival; Ithaca Festival; Streets Alive; Chili Fest Ithaca; Leadership Tompkins; I Love My Park Day Ithaca; Ithaca Reggae Fest; Auxillary Eagles Club; Porchfest Sabrina Draffen To obtain a professional position that will be challenging and provide an opportunity for educational and professional growth. Work Experience Program Assistant/Temporary Program Coordinator G.I.A.C - Ithaca, NY July 2019 to Present. • Administrative duties such as, answering phones, emails, filing, and managing schedules • while also assisting in budget oversight and event planning • Schedules appointments and meetings for staff and program participants • Case management, Planning and coordination of a program and its activities • Ensuring implementation of policies and practices • Maintaining budget and tracking expenditures/transactions • Program Marketing, provide community resources, referrals etc. • Quarterly grant reporting to funders Certified Medical Assistant/Phlebotomist • medical assisting Planned Parenthood - Ithaca, NY • Translate for bi-lingual patients January 2017 to January 2018 • Counsel/emotional care to patients Phlebotomist /Lab Assistant Cayuga Medical Center at Ithaca/ED - • Data entry, Ithaca, NY • filing 2014 to January 2017 • patient care Family Medicine Asst. of Ithaca • Data entry Lab Tech • Triage panic results 2012 to 2014 • Medication verification Medical Assisting Practicum Dr Grabias - Webster, MA • Appointment scheduling 2011 to 2011 • Efficient access to records 200 Hours) • Billing and coding clerk Receptionist/Medical Biller • Surgical appointment scheduling Dr. John R. Kashmanian D.M.D - • Routine scheduling Southbridge, MA • pre/post-operative care/instructions 2007 to 2010 Education_________________________________________________________________ Human services Associate Degree Tompkins Certified Medical Asst./Phlebotomy Cortland Community College 2019 Salter College - 2012 Greater Ithaca Activities Center (GIAC) Board of Directors (rev.10.2020 ) Annie PERRY Chuck DONG Jack “Bradley” NELSON Lakeview Health Services Business Owner, Shortstop Deli Police Officer, Ithaca Police Department, President/Community Member/Parent Community Member/Parent Retired [email protected] [email protected] Community Member/Parent 312 Hook Place 200 West Seneca St. [email protected] Ithaca, NY 14850 Ithaca, NY 14850 319 VanKirk Road Newfield, NY 14867 Samantha LITTLE Ana GOLDSMITH Director of Athletics & Wellness, Ithaca City Art Teacher, Ithaca City School District Jed ASHTON School District Community Member/Parent Business Owner, Northstar House Vice President/ Community [email protected] Community Member/Parent Member/Parent 508 Utica St. [email protected] [email protected] Ithaca, NY 14850 818 N. Cayuga Street 1433 Trumansburg Rd. Ithaca NY 14850 Ithaca, NY 14850 George MCGONGAL Alderperson, Ithaca Common Council NON-VOTING Kari SMOKER Community Member Beverly LIVESAY Accounting& Business Law Asst. Prof. [email protected] Emeritus Board Member Treasurer/Community Member [email protected] [email protected] Ithaca, NY 14850 147 Snyder Hill Road 217 Long Acre Rd. Ithaca, NY 14850 Rochester, NY 14621 Megan HOWELL Dr. James TURNER GIAC Staff Residential Mortgage Underwriter, Professor Emeritus, Cornell University Leslyn MCBEAN-CLAIRBORNE Tompkins Financial Corp. Community Member Executive Director, GIAC Secretary/Community Member [email protected] [email protected] [email protected] 167 Lexington Dr. 301 W. Court St. 166 Bush Ln Ithaca, NY 14850 Ithaca, NY 14850 Ithaca, NY 14850 Simon VELAZQUEZ Denise LEE, Nominating Officer McNair Program, Cornell University Math and Science Academy Community Member/Parent Nominating Officer/Program [email protected] Committee Chair/Community Member 116 Pine Tree Rd. Apt. B [email protected] Ithaca, NY 14850 144 Bundy Rd. Ithaca, NY 14850 Robyn SAULSBURY Special Education Teacher, Ithaca City Dr. John CLARKE School District Occupational Medicine, Cornell University Community Member/Parent Community Member/Parent [email protected] [email protected] 103 Landmark Dr. 148A Troy Rd. Ithaca, NY 14850 Ithaca, NY 14850 HETP Classroom Style Training Curriculm: Workshop Topics Hospitality Employment Training Program 2021-2022 Greater Ithaca Activities Center, Inc. Interest Specific Workshops Offered to All Participants ServSafe Alcohol Interview Skills ServSafe Food Mock Interview Kitchen Knife Skills Cover Letters Computer Skills (typing and navigation) Resume Writing Basic Excel, Word and Powerpoint References Online Research Job Search/Applications (hard copy & online) Business Writing (email, letter, memo, etc) Networking Filing, Fax, Copies Professional Attire Know Your Rights: Background Check Communication Skills English Customer Service Math Cultural Competence TASC (GED) Addressing Stress and Life Events A2D (Ambassadorship) Confidence Building Personal Finance Intro to Hospitality Hospitality Trips/Guest Speakers Transportation Options Higher Education Options Sexual Harassment Worker's Rights Conflict Management & De-Escalation Research Local Employers and Titles Improving Self-Talk Workplace Policies Supportive Listening HETP Employer and Community Collaborators Hospitality Employment Training Program 2020-2021 Greater Ithaca Activities Center, Inc. Employer Partners Advisory Partners Instruction and Referral Partners Agava Building Bridges Catholic Charities Ciao Ithaca Youth Bureau Challenge Workforce Solutions Coltivare Moosewood Ithaca Housing Authority Family Self Sufficiency Cornell Dining Multicultural Resource Center TC Convention and Visitor's Bureau Cornell Human Ecology School of Hotel Administration & Statler Hotel at CU Tompkins County Mental Health Food Net Tompkins Community Action Training for Change Fork and Gavel Tompkins Workforce New York Ultimate ReEntry Opportunity Gorgers Women's Opportunity Center Greenstar/Oasis Hampton Inn Hilton Garden Homewood Suites Hotel Ithaca Ithaca Bakery Ithaca Youth Bureau INHS Kendal at Ithaca La Tourelle Resort and Spa Lakeview Mental Health Loaves and Fishes of TC Rasa Spa Statler Hotel United Way of Tompkins County Zocalo Pre-Training Employment Questionnaire Name:_______________________ What is my employment goal? What is stopping me from reaching that goal? What will I do in the next month to overcome that obstacle? How will I use this training to help me in the future? Y or N I have a sheet with my work and volunteer experiences