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ALLY FINANCIAL 2018 ANNUAL REPORT Our Business: a Leader in Digital Financial Services

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ALLY FINANCIAL 2018 ANNUAL REPORT Our Business: a Leader in Digital Financial Services ALLY FINANCIAL 2018 ANNUAL REPORT our business: a leader in digital financial services Ally Financial Inc. is a leading digital financial-services company with $178.9 billion in assets as of December 31, 2018. As a customer-centric company with passionate customer service and innovative financial solutions, we are relentlessly focused on “Doing It Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. We are one of the largest full-service automotive-finance operations in the country and offer a wide range of financial services and insurance products to automotive dealerships and consumers. Our award-winning online bank (Ally Bank, Member FDIC and Equal Housing Lender) offers mortgage-lending services and a variety of deposit and other banking products, including savings, money-market, and checking accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). We also support the Ally CashBack Credit Card. Additionally, we offer securities-brokerage and investment-advisory services through Ally Invest. Our robust corporate finance business offers capital for equity sponsors and middle-market companies. our vision: be a relentless ally for your financial well-being Our commitment to our customers has been at the core of who we are for nearly 100 years. We’re committed to constantly creating and reinventing with the singular purpose of making a real difference for our customers. That’s why we offer award-winning online banking, rewarding credit and lending experiences, leading auto financing products and services and a growing wealth management and brokerage platform. 2018 ANNUAL REPORT ALLY FINANCIAL 1 2018 FINANCIAL HIGHLIGHTS $3.34 Adj. EPS* $106b Total Deposits 12.3% Core ROTCE* $179b Total Assets 2018 ACCOLADES Best Banks to Work for E-Commerce Customer Best Places to Work by by American Banker Service Gold Stevie Award – Human Rights Campaign Financial Services * The following are non-GAAP financial measures which Ally believes are important to the reader of the Consolidated Financial Statements, but which are supplemental to and not a substitute for GAAP measures: Adjusted Earnings per Share (Adj. EPS), Core Return on Tangible Common Equity (Core ROTCE), Adjusted Tangible Book Value Per Share (Adj. Tangible Book Value Per Share), Adjusted Total Net Revenue (Adj. Total Net Revenue) and Adjusted Other Revenue (Adj. Other Revenue). These measures are used by management and we believe are useful to investors in assessing the company’s operating performance and capital. Refer to the 2018 Financial Tables later in this document for a Reconciliation to GAAP. dear shareholders, The Ally team delivered exceptional financial and operational results in 2018, demonstrating the strength of the Ally brand and the underlying earnings power of our leading auto and digital bank franchises. We achieved several milestones in 2018, including the highest Adjusted Total Net Revenue* and Adjusted EPS* since becoming a public company, while surpassing $100 billion of total deposits, a testament to the robust franchise we’ve built at Ally Bank. Our results reflect our deep industry expertise, resilient and customer-centric business model and strong alignment with consumer banking trends. As we enter 2019 and prepare to celebrate our 100th year in auto finance and 10th year since establishing Ally Bank, I remain optimistic about our ability to continue innovating and serving our customers while delivering strong shareholder value. As I reflect on our performance, we skillfully navigated a variety of challenges to deliver these results, including tumultuous capital markets, a difficult interest rate environment, a highly competitive deposit market, and an uncertain political landscape. Our strategic focus on prioritizing the customer and our unrelenting commitment to ‘Do It Right’ guided us through this backdrop. At Ally, ‘Do It Right’ is more than just a tagline, it’s our promise to our stakeholders and the embodiment of how we strive to operate and serve our customers and communities each and every day. * Represents a non-GAAP financial measure. These measures are used by management and we believe are useful to investors in assessing the company’s operating performance and capital. Refer to the 2018 Financial Tables later in this document for a Reconciliation to GAAP. 2018 ANNUAL REPORT ALLY FINANCIAL 3 Operationally, our auto business had an outstanding progress in 2018 with increased originations and account year, posting $35.4 billion of consumer originations and openings. In our first full year offering a diversified and growing pre-tax income by 12% relative to 2017. We have cohesive product suite to our banking customers, we been successful in executing a very deliberate strategy saw encouraging progress, including significant growth to diversify the composition and sourcing of our auto in customers using multiple Ally products. The revenue originations while optimizing risk-adjusted returns. trends and customer growth serve as affirmation that Along those lines, we’ve increased our non-RV dealer these products align with customer preferences to base, and the application volume we see from those have simple, convenient offerings, coupled with strong dealers, every year since 2014. In 2018, we processed customer service levels. These are cornerstones of our 11.6 million applications, or more than 30,000 applications approach at Ally, and we expect momentum to continue on average every day. Our Growth channel1 accounted for from here. 46% of our consumer originations in 2018, compared to just 20% in 2014, strong evidence that Ally’s best-in-class Our operational performance, along with our disciplined service and superior product suite appeal to dealers risk management and efficient capital deployment across all OEMs. We are strategy, translated to excellent a comprehensive finance top-line and bottom-line financial provider for our dealers with our compelling results in 2018. Adjusted Total Net and customers, with a Revenue* exceeded $6.0 billion nationwide platform and culture and business for the first time since our IPO, full spectrum of products, while Adjusted EPS* increased including our insurance model I see a 39% to $3.34 and Core ROTCE* offerings. Our insurance expanded 256 basis points to business had a great year in substantial runway 12.3%. We remained committed 2018, posting strong written to distributing capital to our premium growth while for growth and a owners, returning $1.2 billion to diversifying its dealer base common shareholders through and introducing new and business that reflects dividends and share repurchases innovative products under the in 2018, up 26% versus the prior Ally Premier Protection brand. the future of banking year, while reducing outstanding share count by 7.4%. Our corporate finance business also posted solid results, with total assets growing 17% while experiencing As I enter my fifth year as CEO of Ally, I’m continually strong credit performance across a highly diversified amazed by the transformation I’ve seen over such a middle-market portfolio. The attractive risk-adjusted short period of time. We’ve evolved from a privately- return profile of this business, along with our expertise held, majority wholesale funded, auto finance lender in secured lending, aligns well with our commercial to a publicly traded, majority deposit-funded, digital product offerings. We expect corporate finance to be financial services company. The one constant during a source of enhanced returns and profitability in the future. that time, however, has been a culture that is committed to innovation, diversity and the empowerment of every Our retail deposit business was resilient in the face of Ally team member. We strive to put the customer at heightened competition, growing balances $11.2 billion the center of everything we do, every day. With our while adding 230 thousand customers, the highest compelling culture and business model I see a substantial annual customer growth we’ve seen since the inception runway for growth and a business that reflects the of Ally Bank, while finishing 2018 with over 1.6 million future of banking. As we move forward, I remain confident retail deposit customers. I’m excited about the investments as ever in our ability to deliver significant value to our we’ve made over the past two years to better serve our customers, communities, and shareholders. customers. Ally Home and Ally Invest made considerable * Represents a non-GAAP financial measure. These measures are used by management and we believe are useful to investors in assessing the company’s operating performance and capital. Refer to the 2018 Financial Tables later in this document for a Reconciliation to GAAP. 1 Growth channel defined as originations from non-GM/Chrysler dealers and direct-to-consumer loans 2018 ANNUAL REPORT ALLY FINANCIAL 4 2018 financial results Ally delivered strong financial results in 2018 as we We continued to drive higher deposit balances while successfully executed our strategy to expand our retail minimizing funding from the wholesale markets. I’m very deposit franchise, optimize our auto finance business, proud of surpassing $100 billion of total deposits in 2018, and return significant capital to common shareholders. ultimately finishing the year at $106.2 billion, up $12.9 Consequently, we posted the best results since becoming billion for the year. Magnifying the benefit of these a public company across multiple financial and deposits is the structural roll-down of our unsecured debt operational metrics. footprint. In 2018, we had $3.6 billion of institutional unsecured debt mature at a Adjusted Total Net Revenue* weighted average coupon of increased $175 million to $6 we posted the 4.3%. We have another $3.7 billion in 2018, driven by the billion scheduled to mature expansion of retail auto and best results since during 2019 and 2020 with commercial auto yields, strong a weighted average coupon earning asset growth, and becoming a public of 5.3%, providing a tailwind further optimization of our to net financing revenue over funding profile, highlighted company across the coming years.
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