Updated Wednesday May 27, 2020

Agency Name Basic needs supports Hours of Operation Contact offered Grocery Stores Lucan Biddulph Foodland * Curbside pick up service * Monday-Friday 8am-8pm, 184 Main Street, Lucan ON https://ontario.foodland.ca/stor offered. Saturday to Sunday 8am-6pm N0M 2J0 es/lucan/ * Seniors and those with health * Monday-Friday 8-9am Phone: 519-227-4493 concerns given priority shopping hour.

Middlesex Centre

Foodland * Curbside pick up available * 8am-8pm daily 10166 Glendon Drive, https://ontario.foodland.ca/stor Monday, Wednesday, and Komoka es/foodland-komoka/ Friday. $4 fee. Phone: 519-641-6453 * Seniors and those with health * 7am-8am daily concerns shopping hour.

BJ's Country Market * Take out available. Monday - Saturday 9-5, 4 York Street, Delaware www.Bjscountrymarket.com Sunday – 11-3 Phone: 519-652-3330

Thames Centre

Sassy's * Curbside pick up available * 4:30am – 8pm daily 225 King Street, Thorndale www.sassyweb.com Monday-Friday. Phone: 519-461-1234 * Must call in advance to place * Monday - Friday 8am-4pm order. Foodland * Delivery Monday, Thursday, * 8am-8pm daily 2095 Dorchester Rd, https://ontario.foodland.ca/stor and Friday to seniors and self- Dorchester es/dorchester/ isolating families only. Phone: 519-268-7317 * Seniors and those with health * 8am-9am daily concerns shopping hour.

Updated Wednesday May 27, 2020

North Middlesex

Foodland (Ailsa Craig) *Monday - Thursday 8am- 157 Main Street, Ailsa Craig https://ontario.foodland.ca/stor 7pm, Friday 8am-8pm, Phone: 519-293-3241 es/ailsa-craig/ Saturday – 9am-6pm, Sunday - 11am-5pm

Monday-Thursday 8am-7pm, 269 Main Street, Parkhill Foodland (Parkhill) Friday - 8am-8pm, Saturday – Phone: 519-294-6215 https://ontario.foodland.ca/stor 8am-7pm, Sunday – 9am-6pm es/parkhill

Southwest Middlesex

Foodland * Curbside pick up available. * Monday - Friday 8am-8pm, 195 Main Street, Glencoe https://ontario.foodland.ca/stor Orders placed Mon. and Tues. Saturday - Sunday 8am-7pm Phone: 519-287-2776 es/glencoe/ are ready Wed. * Seniors and those with health * Monday-Saturday 7am-8am concerns shopping hour.

No Frills * Store open * Monday-Saturday 8am-7pm, 275 Main Street, Glencoe https://www.nofrills.ca/store- Sunday 8am-6pm Phone: 1-866-987-6453 locator/details/3120 * Seniors and those with health * Monday, Tuesday, Friday concerns shopping hour. 7am-8am

Strathroy-Caradoc

Walmart *Online ordering and pick up * Mon-Fri 7am-10pm, Sat 150 Carroll Street, Strathroy www.walmart.ca available. 7am-9pm, Sun 8am-8pm Phone: 519-245-7200 *Seniors and those with health * 7am-8am daily concerns shopping hour.

Updated Wednesday May 27, 2020

Real Canadian Superstore * Online ordering and pick up * Monday-Sunday 8am-10pm 626 Victoria Street, Strathroy www.Realcanadiansuperstore. available. Phone: 519-245-5277 ca * Seniors and those with health * 7am-8am daily concerns shopping hour.

Food Basics * Store open. * Monday - Sunday 8am-8pm 51 Front Street, Strathroy https://www.foodbasics.ca/ind * Seniors and those with health * Monday - Sunday 7am-8am Phone: 519-245-3261 ex.en.html concerns shopping hour.

Food Banks and Meals

Ailsa Craig and Area Food * Serves Lucan Biddulph, By appointment only: Tuesday 161 Ailsa Craig Main Street Bank Middlesex Centre, North to Friday 10:30-12pm & 1- Phone: 519-293-3637 https://ailsacraigareafoodbank.we Middlesex, and some of 4pm. Ring side bell door. bs.com/ Lambton Shores. *Monthly food hamper to people and families facing hardship. *Additional support may be available as needed and able to provide. * Thrift store is closed, no donations accepted. Salvation Army Food Bank * Serves Strathroy, Adelaide, By appointment requested. 71 Maitland Terrace (Strathroy) Alvinston, Appin, Newbury, Monday, Wednesday, Phone: https://salvationarmy.ca/ Chippewa, Cold Spring, Thursday 10am-12pm; 1pm- 519-245-5398 Delaware, Glencoe, Kerwood, 3pm. Melbourne, Mt Brydges, Wardsville, Watford, Muncey, Nairn, and Poplar Hill. Updated Wednesday May 27, 2020

* Thrift store closed. Clothing donations not accepted at this time. * Food and gift card donations accepted. St. John's Anglican Church *Caring cupboard supplies By appointment only. Bonnie (Glencoe) food and toiletries for those Phone: 226-377-5017 who have already visited Food Bank and require additional assistance.

St. Vincent De Paul Food * Pick up available and must Saturdays 9:30-12 209 Main St, Glencoe Bank (Glencoe) call to arrange. Phone: 519-287-3500

Dorchester Food Bank * Serves Thames Centre. By appointment only with Jean Davis * Gift card donations accepted. porch pick up. Phone: 519-268-7872 Email: [email protected] Mt Brydges Caring * Caring Cupboard is open on Designated Friday 10am-1pm Phone: 226-377-5017 Cupboard designated Fridays. Email: [email protected] * Appointment required. St. John’s Anglican Church * Provides warm take-out Tuesday and Friday at 12pm 186 Main St., Glencoe & Regeneration Centre meals with pick up at the Phone: 226-377-5017 Meals church. Faith Pentecostal Assembly * Pick up or delivery of 1 Parents email or call to 259 Main St., Glencoe Breakfast Club week’s supply of breakfast confirm and arrange day of Phone: 519-871-5510 items. pick up or delivery. Email: * Available for children faithpentecostalassemply@gmail. enrolled in Ekcoe, St. Charles, com Mosa, and Glencoe District High School.

St. Vincent De Paul All *Serving brown bag lunches at Thursdays (beginning May 7) Gwen Saints Parish All Saints at 11:30-12:30pm Phone: 519-871-6987 Updated Wednesday May 27, 2020

(Strathroy) 24 Front St E, Strathroy

Community Agencies Addiction Services of Support provided by phone Intake services will be 21 Richmond St., Strathroy Thames Valley and online services until available by phone from 10:00 Phone: http://adstv.on.ca/ further notice. a.m. – 3:00 p.m. Monday- 519-673-3242 ext. 222 Friday. Email: [email protected]

Alzheimer Society * Office is closed to the public Staff working remotely during 435 Windermere Road, Alzheimer Society London and until further notice. regular office hours Monday to London, ON Middlesex * Support services, where Friday 8:30-4:30. Phone: 519-680-2424 https://alzheimerlondon.ca/ possible, will be provided to Email: clients. In person services are [email protected] temporarily halted. * Client support workers are connecting with clients via phone and email.

* Strathroy, Exeter, and Monday-Friday 8:30am- 21 Richmond Street, Strathroy Canadian Mental Health Queens Avenue locations 4:30pm Phone: Association closed until further notice. 519-245-0120 https://cmhamiddlesex.ca/ * Crisis Centre at Huron street Toll-free: 1-888-216-6716 open for crisis clients. * Supporting clients through Crisis Line: Reach Out at 519- online and phone sessions. 433-2023 or 1-866-933-2023

Children's Aid Society Office is closed to the public Phone: 519-455-9000 London and Middlesex until further notice. Email: [email protected] https://www.caslondon.on.ca/ Safe, in person contact is After Hours Service for urgent occurring for high-risk concerns: 519-858-5998 families. Updated Wednesday May 27, 2020

Phone, Skype, and social media will be used for low to moderate risk families

Community Legal Education Practical legal answers to https://stepstojustice.ca/covid-19 Ontario COVID-19 laws, government https://cleoconnect.ca/ programs, and court services

Community Employment * Office is closed to the public 16B Second Street, Strathroy Choices until further notice. Staff Phone: 519-245-4500, ext. 200 http://communityemploymentc meeting with clients online or or toll-free 1-888-478-2111 hoices.ca/ by phone. ext. 200 * Working with employers Email: reception@communitye who are currently hiring, mploymentchoices.ca assisting clients with pre- employment work and applications. * Employers are still hiring during this period.

Contact North Elgin- * Learning centres are closed Robert DiBartolomeo Middlesex to the public until further Online Learning Recruitment https://contactnorth.ca/ notice. Officer. * Staff are supporting clients Phone: 1-855-635-5151 via phone, Zoom, and Email: messaging. [email protected] * Support includes registration for classes, financial support, and referrals. Craigwood Youth Services * Talk-in Clinic and respite 520 Hamilton Road London https://www.craigwood.ca/ care closed until further notice. Crisis Intake Team: 519-433- * Counselling offered by 0334 phone or online to clients. Updated Wednesday May 27, 2020

* New clients should call the Crisis Intake Team for further assistance.

Family Services Thames *Individuals - counselling by Phones answered between Phone: 519-433-0183 Valley phone is available. 10am and 3pm Monday to Contact support worker or call https://www.familyservicetha *Families & Children - Friday. Where possible calls 519-433-0183 mesvalley.com/ counselling is restricted. are returned within 24 hours Please contact for more information. * Walk in clinics, group counselling, and Coming Out Over Coffee programs are suspended until further notice. *Adult Protective Service Supports available as needed.

LEADS * Providing services to job Phone: 1-866-955-3237 https://leadsservices.com/ seekers and employers Email: virtually and by phone. [email protected] * Employers are still hiring during this period.

Merrymount Family Support *Crisis Residential/Respite Phone: 519-434-6848 and Crisis Centre program, Family Child Crisis Line: 519-870-2797 https://www.merrymount.on.ca Support Program, Family / Resource Program, and offices are closed until further notice *Crisis telephone line is available and staff are supporting through email and phone. Updated Wednesday May 27, 2020

Vanier Children's Mental *Office is closed to visitors Crisis and Intake Team: 519- Wellness with no in person sessions at 433-0334 https://www.vanier.com/ this time. * Drop in clinics (Talk-Ins, PAIRs, and Insite) are cancelled until further notice. * Virtual sessions are available through phone and video conferencing. Please call crisis and intake phone number

Victim Services of * In person sessions closed Phones answered 8:30am-4pm Phone: 226-678-4631 Middlesex-London until further notice. * Phone support and all VQRP+ services are available. VON * Congregate Dining, Exercise, Monday-Friday 8am-4:30pm 1151 Florence St., London https://www.von.ca/en/site/mid Clinics, Hospice Volunteering, Phone: dlesex-elgin SMART classes, and support 519-659-2273 group programming cancelled. * Adult day programs, volunteer transportation programs, volunteer visiting, and support programs reduced. * In-home nursing, assisted living, family supports program, in-home respite care, and transportation via bus and van programs will continue.

Women's Rural Resource *Community Service 245 Beech Street, Strathroy Centre appointments with women Phone: 519-246-1526 Updated Wednesday May 27, 2020 https://wrrcsa.org/ (including counselling) will be Crisis line: 1-800-265-5390 held virtually or phone. * Crisis Services (24/7 shelter & phone line) are still available. Government Support Service * All Service Canada Centres Online access recommended *Employment Insurance 1- https://www.canada.ca/en.html are closed until further notice. due to higher than normal call 800-206-7218 * Canada Pension Plan/Old volumes. *Canada Pension Plan/Old Age Security/EI payments Age Security 1-800-277-9914 continue to be made as * scheduled. https://www.canada.ca/en/servi * Online applications for ces/benefits/ei/ei-sickness.html Canada Pension Plan/Old Age https://www.canada.ca/en/servi Security/Employment ces/benefits/publicpensions/cp Insurance. p.html * One week waiting period for EI Sickness benefits relating to *https://www.canada.ca/en/ser COVID-19 will be waived. vices/benefits/ei/cerb- * Canadian Emergency application.html Response Benefit. Provides * OR by phone 1-800-959- temporary income support 2019 or 1-800-959-2041 ($500/week for up to 16 weeks).

Service Ontario * The government has https://www.ontario.ca/page/se https://www.ontario.ca/page/se extended the validation period rviceontario-centre-closures rviceontario for expired or expiring driver's licenses, plate stickers, health cards, Ontario photo cards, birth certificates, accessible parking permits, and more. Updated Wednesday May 27, 2020

*Closed offices - Dorchester, Lucan, Newbury, Parkhill, and Strathroy until further notice. One location remains open in London (100 Dundas Street, Main Floor)