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Feasibility Study of a Wiki Collaboration Platform for Systematic Reviews Methods Research Report Feasibility Study of a Wiki Collaboration Platform for Systematic Reviews Methods Research Report Feasibility Study of a Wiki Collaboration Platform for Systematic Reviews Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither Road Rockville, MD 20850 www.ahrq.gov Contract No. 290-02-0019 Prepared by: ECRI Institute Evidence-based Practice Center Plymouth Meeting, PA Investigator: Eileen G. Erinoff, M.S.L.I.S. AHRQ Publication No. 11-EHC040-EF September 2011 This report is based on research conducted by the ECRI Institute Evidence-based Practice Center in 2008 under contract to the Agency for Healthcare Research and Quality (AHRQ), Rockville, MD (Contract No. 290-02-0019 -I). The findings and conclusions in this document are those of the author(s), who are responsible for its content, and do not necessarily represent the views of AHRQ. No statement in this report should be construed as an official position of AHRQ or of the U.S. Department of Health and Human Services. The information in this report is intended to help clinicians, employers, policymakers, and others make informed decisions about the provision of health care services. This report is intended as a reference and not as a substitute for clinical judgment. This report may be used, in whole or in part, as the basis for the development of clinical practice guidelines and other quality enhancement tools, or as a basis for reimbursement and coverage policies. AHRQ or U.S. Department of Health and Human Services endorsement of such derivative products or actions may not be stated or implied. This document is in the public domain and may be used and reprinted without special permission. Citation of the source is appreciated. Persons using assistive technology may not be able to fully access information in this report. For assistance contact [email protected] [for reports related to the Effective Health Care Program], or [email protected] [for reports related to the Technology Assessment Program, located at http://www.ahrq.gov/clinic/techix.htm], or [email protected] [for other documents developed by Evidence-based Practice Centers.] None of the investigators have any affiliations or financial involvement that conflicts with the material presented in this report. Suggested citation: Erinoff EG. Feasibility Study of a Wiki Collaboration Platform for Systematic Reviews. Methods Research Report. (Prepared by the ECRI Institute Evidence-based Practice Center under Contract No. 290-02-0019.) AHRQ Publication No. 11-EHC040-EF. Rockville, MD: Agency for Healthcare Research and Quality. September 2011. Available at: www.effectivehealthcare.ahrq.gov/reports/final.cfm. ii Preface The Agency for Healthcare Research and Quality (AHRQ), through its Evidence-based Practice Centers (EPCs), sponsors the development of evidence reports and technology assessments to assist public- and private-sector organizations in their efforts to improve the quality of health care in the United States. The reports and assessments provide organizations with comprehensive, science-based information on common, costly medical conditions and new health care technologies and strategies. The EPCs systematically review the relevant scientific literature on topics assigned to them by AHRQ and conduct additional analyses when appropriate prior to developing their reports and assessments. To improve the scientific rigor of these evidence reports, AHRQ supports empiric research by the EPCs to help understand or improve complex methodologic issues in systematic reviews. These methods research projects are intended to contribute to the research base in and be used to improve the science of systematic reviews. They are not intended to be guidance to the EPC program, although may be considered by EPCs along with other scientific research when determining EPC program methods guidance. AHRQ expects that the EPC evidence reports and technology assessments will inform individual health plans, providers, and purchasers as well as the health care system as a whole by providing important information to help improve health care quality. The reports undergo peer review prior to their release as a final report. We welcome comments on the Methods Research Project. They may be sent by mail to Task Order Officer named below at: Agency for Healthcare Research and Quality, 540 Gaither Road, Rockville, MD 20850, or by e-mail to [email protected]. Carolyn M. Clancy, M.D. Jean Slutsky, P.A., M.S.P.H. Director Director, Center for Outcomes and Evidence Agency for Healthcare Research and Quality Agency for Healthcare Research and Quality Stephanie Chang, M.D., M.P.H. Director and Task Order Officer Evidence-based Practice Program Center for Outcomes and Evidence Agency for Healthcare Research and Quality iii Acknowledgments We thank our Internal Reviewers, Paul Anderson, B.A.,Vivian H. Coates, M.B.A., Janice Kaczmarek, M.S., Evan LeGault, B.A., Karen Schoelles, M.D., S.M., and Jonathan Treadwell, Ph.D. at ECRI Institute, Plymouth Meeting, PA. iv Contents Project Overview ........................................................................................................................... 1 Introduction to Wikis ................................................................................................................... 2 What Is a Wiki? ........................................................................................................................... 2 Potential Uses for Wikis at AHRQ .............................................................................................. 3 EPC Community of Practice ....................................................................................................... 3 Central Hub for Methodology ..................................................................................................... 3 Connecting Related Topic Areas................................................................................................. 3 Individual Sites for Project Working Groups .............................................................................. 4 Collaborative Authoring .............................................................................................................. 4 Review and Editing ..................................................................................................................... 6 Policy and Governance Issues ...................................................................................................... 9 Access and User Roles ................................................................................................................ 9 Adoption and Usage .................................................................................................................... 9 Governance................................................................................................................................ 11 Wikis That State They Are 508-Compliant............................................................................... 13 Agency Section 508 Coordinator List ....................................................................................... 13 New Web Content Accessibility Guidelines (WCAG) 2.0 ....................................................... 13 Technical and Informatics Issues .............................................................................................. 15 What Types of Wikis Are Available? ....................................................................................... 15 Uses for Wikis ........................................................................................................................... 15 Best Practices in Wiki Design ................................................................................................... 17 Government Wikis ...................................................................................................................... 20 National Library of Medicine (NLM) ....................................................................................... 20 NASA ........................................................................................................................................ 20 COLAB ..................................................................................................................................... 20 Intellipedia ................................................................................................................................. 20 Recommendations ....................................................................................................................... 21 Is There a Place for Wikis in the AHRQ EPC Program? .......................................................... 21 Selecting a Wiki ........................................................................................................................ 21 References .................................................................................................................................... 24 Tables Table 1. Web Governance—Sample Federal Agencies ................................................................ 13 Table D-1. Abstracted Case Studies from WikiPatterns ............................................................. D-3 Figure Figure D-1. Selected WikiPatterns ............................................................................................. D-2 Appendixes Appendix A. Requirements Checklist for Government
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