Havells SR 2020-2021Download
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HAVELLS CONSISTENT PERFORMANCE SUSTAINABLE PROGRESS 9th Sustainability Report 2020-21 We are Havells Havells India Limited (Havells) is one of India’s largest FMEG* and consumer durable companies. Our offerings include cables, switches and switchgear, small domestic appliances, fans, water purifiers, water heaters, personal grooming products, LED lighting products for consumer and professional needs, and white goods such as air conditioners, refrigerators, washing machines and LED televisions. *Fast-Moving Electrical Goods Vision Mission To be a globally recognised corporation for To achieve our vision through business ethics, global excellence, governance, consumer delight and reach, technological expertise, building long-term fairness to each stakeholder including the society relationships with all our associates, customers, and environment we operate in partners and employees Values Customer Delight Leadership by Example A commitment to surpass our customer A commitment to set standards for our business and expectations transactions based on mutual trust Integrity & Transparency Pursuit of Excellence A commitment to be ethical, sincere and open in A commitment to strive relentlessly, to constantly our dealings improve ourselves, our teams, our services and products so as to become the best-in-class Product portfolio Switchgears Cables Lighting & Fixtures Electrical Consumer Durables Lloyd Consumer Others Read more on 6-7 HAVELLS INDIA LTD. INTRODUCTION Sustainability highlights Growing business, despite headwinds Congenial work culture INR 10,428 Crores India Top 50 – Best Companies Revenue to Work For 2020 (11% rise over FY 2019-20) Recognition by Great Place to Work New products launched Crabtree smart sockets Refrigerators with Bactshield technology 50% 32,000+ Reduction in lost Hours of training Dishwashers time injury frequency imparted for skill 8-step smart fan regulator rate (LTIFR) development, health Antibacterial switches (from FY 2019-20) and safety, etc. Intelli-Logic ACs Contribution towards community development 60,000+ INR 21 Crores Beneficiaries of CSR Spend CSR-Sanitary pads distribution initiative Focused strategies drive environmental care INR 2 Crores Environmental expenditures 22% 5% 5.60 MW Decrease in freshwater Decrease in greenhouse gas (GHG) Solar power generation consumption since FY 2019-20 emissions from FY 2015-16 capacity as of march 2021 94% <5% 5 Lakhs Recycled water consumed Waste going to landfill Tree saplings planted Celebration of sustainability achievements Transparent disclosures lead to global Gold-rated green building award and domestic industry recognitions (for Alwar Wire Plant and Ghiloth AC Manufacturing Plant) 69 For Green Factory Building Rating System by Indian Green DJSI* score Building Council (industry average is 41) *Dow Jones Sustainability Indices (DJSI) Economic and governance Social Environment Note: All numbers showcased as highlights/call outs in this report are rounded off to maintain design aesthetics. 9TH SUSTAINABILITY REPORT FY 2020-21 What’s inside 01-25 50-61 Who we are How we care for the 01 Consistent performance environment Sustainable progress 50 Improving our performance on 02 Approach to reporting environmental factors 04 Delivering excellence across the world 52 Minimising environmental footprint 06 Making innovative and smart products 54 Contributing to climate 08 Expanding presence across markets change mitigation 10 Message from the Chairman and 56 Energy efficiency at every step Managing Director 58 Making every drop count 14 Responding to a global crisis with agility 60 Optimising resource use, 16 Shaping a better future for everyone reducing waste 18 Sustainability model 20 Strengthening bonds with stakeholders 22 Prioritising what matters most 26-33 62-75 How we balance ethics, risks How we manage and values at work our relationships 26 Upholding the highest 62 Building enduring bonds governance standards 64 Aligned to customer needs 28 Ensuring accountability at all levels and aspirations 30 Proactive response to challenges 66 Promoting a culture of collaboration 32 Zero tolerance to non-compliance 70 Optimising the value chain 72 Driving inclusive development agenda 34-49 76-86 How we generate Annexures sustainable value 76 GRI mapping 34 Growing responsibly with innovation 84 Assurance statement 36 Sustaining profitable growth amid headwinds 38 Smart, safe and sustainable products 42 Intelligent solutions simplify life 46 Enhancing efficiency, optimising costs HAVELLS INDIA LTD. 1 WHO WE ARE WHO WE ARE CONSISTENT PERFORMANCE SUSTAINABLE PROGRESS At Havells, our sustainability agenda is driven by the triple bottom line, i.e., economic, social and environmental. As a leader in the fast-moving electrical goods (FMEG) sector, we are setting benchmarks with path-breaking innovation while creating a wide and vibrant ecosystem that has no parallels in the industry. We define our strategic objectives In a year of unprecedented challenges, to deliver sustained value for our we managed to deliver a resilient stakeholders while delivering meaningful performance, which testifies to the progress for the society at large. sustainability of our ecosystem. Our focus on energy and resource Together, with our stakeholders, we efficiency, as well as product quality stood in solidarity with the nation and and safety reduces our environmental the world to continue on the path of footprint and enables our customers to sustainable progress, with renewed meet their sustainability goals. confidence and reinforced commitment. Our sustainability efforts are not limited within the organisation but spans the entire value chain – promoting optimal use of resources. Today, we are a ‘water positive company’ and are aiming to be ‘wood and paper neutral’ in the near future. 9TH SUSTAINABILITY REPORT FY 2020-21 2 Approach to reporting This sustainability report is prepared in accordance with the GRI Standards Comprehensive option. It presents our material issues and how we are contributing towards achieving those and aligning them with the United Nations Sustainable Development Goals (UN SDGs). We are a signatory to the United Nation Global Compact (UNGC). This sustainability report titled ‘Consistent performance Sustainable progress’, communicates our sustainability commitment, initiatives and performance on different environmental, social and governance aspects during FY 2020-21. Reporting scope and boundary Our 9th sustainability report provides information for the period between 1st April 2020 to 31st March 2021 (FY 2020-21). The last sustainability report was released for FY 2019-20. The reporting boundary for our disclosures, unless otherwise stated, covers all operations of Havells India Limited, its seven manufacturing locations and one corporate office. Performance indicators are provided based on the following units in India: Corporate office 5 7 1. Noida (Uttar Pradesh) 6 8 3 1 4 Production facilities 2 2. Alwar (Rajasthan) 3. Neemrana (Rajasthan) 4. Ghiloth (Rajasthan) 5. Baddi (Himachal Pradesh) 6. Faridabad (Haryana) 7. Haridwar (Uttarakhand) 8. Sahibabad (Uttar Pradesh) HAVELLS INDIA LTD. 3 WHO WE ARE WHO WE ARE External assurance Key icons used in this report This sustainability report is externally assured by M/s. KPMG India. The information on Business Performance is derived from our audited financial statements for FY 2020-21. The assurance is in accordance with the ‘limited assurance’ criteria of the International Standards on Assurance Engagements Economic and governance ISAE 3000 (Revised). Details of the assurance approach, methodology, and observations are presented in the assurance letter. 84-86 Social Data integrity We collected and analysed relevant data to support our disclosures for this sustainability report. We exercised strict internal controls to collect and analyse the relevant data that we share here to support our disclosures Environment captured through our integrated data management system. Our aim is to provide information that is accurate and reliable, and at the same time unbiased, comparable, and comprehensible. Wherever applicable, we have taken care to cite any significant limitations in the information. Read more on Materiality We conduct a thorough materiality assessment every three years, with the last one held in 2018. As part of the materiality process, we engage with both internal and external stakeholders to ascertain their expectations and aspirations and how these factors impact our business. The identification of material topics helps us frame our strategies and guide us towards making the relevant disclosures. Precautionary approach We follow a precautionary approach towards minimising our business risks and the impact of our business operations on the environment. We have implemented environment, health and safety (EHS) management systems in our plants to address issues related to these subjects. We get our EHS management system audited on a regular basis by independent auditors. Feedback Any queries on this report or about the sustainability agenda of the Company may please be sent by email to: [email protected] 9TH SUSTAINABILITY REPORT FY 2020-21 4 Delivering excellence across the world Havells manufactures and supplies an expansive product range for consumers across India and 60+ countries worldwide. Synonymous with excellence and precision, our products enjoy market dominance and are a preferred choice for diverse individual and industrial consumers. Key facts 14 21 5 Manufacturing units Product verticals