2019 RAM Commercial Promaster Owner's Manual
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2019 PROMASTER OWNER’S MANUAL VEHICLES SOLD IN CANADA This manual illustrates and describes the operation of With respect to any Vehicles Sold in Canada, the name features and equipment that are either standard or op- FCA US LLC shall be deemed to be deleted and the name tional on this vehicle. This manual may also include a FCA Canada Inc. used in substitution therefore. description of features and equipment that are no longer DRIVING AND ALCOHOL available or were not ordered on this vehicle. Please Drunken driving is one of the most frequent causes of disregard any features and equipment described in this accidents. manual that are not on this vehicle. Your driving ability can be seriously impaired with blood FCA US LLC reserves the right to make changes in design alcohol levels far below the legal minimum. If you are and specifications, and/or make additions to or improve- drinking, don’t drive. Ride with a designated non- ments to its products without imposing any obligation drinking driver, call a cab, a friend, or use public trans- upon itself to install them on products previously manu- portation. factured. WARNING! Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower, and your judgment is impaired when you have been drinking. Never drink and then drive. Copyright © 2018 FCA US LLC SECTION TABLE OF CONTENTS PAGE 1 1 INTRODUCTION ...................................................................3 2 2 GRAPHICAL TABLE OF CONTENTS ......................................................7 3 GETTING TO KNOW YOUR VEHICLE ...................................................13 3 4 GETTING TO KNOW YOUR INSTRUMENT PANEL . .........................................65 4 5 SAFETY .........................................................................87 5 6 STARTINGANDOPERATING.........................................................135 6 7 INCASEOFEMERGENCY...........................................................177 7 8 SERVICING AND MAINTENANCE .....................................................223 8 9 TECHNICAL SPECIFICATIONS ........................................................275 9 10 MULTIMEDIA....................................................................285 10 11 CUSTOMER ASSISTANCE ............................................................309 11 12 INDEX..........................................................................315 12 INTRODUCTION 1 CONTENTS Ⅵ INTRODUCTION .........................4 Ⅵ WARNINGS AND CAUTIONS ................5 Ⅵ HOW TO USE THIS MANUAL ...............5 Ⅵ VAN CONVERSIONS/CAMPERS ..............5 ▫ Essential Information ......................5 Ⅵ VEHICLE MODIFICATIONS/ALTERATIONS .....6 ▫ Symbols ...............................5 4 INTRODUCTION INTRODUCTION This Owner’s Manual describes all versions of this vehicle. Dear Customer, Options and equipment dedicated to specific markets or versions are not expressly indicated in the text. Therefore, Congratulations on selecting your new vehicle. Be assured you should only consider the information which is related that it represents precision workmanship, distinctive styl- to the trim level, engine, and version that you have ing, and high quality. This Owner’s Manual has been purchased. Any content introduced throughout the Own- prepared with the assistance of service and engineering er’s Information, that may or may not be applicable to your specialists to acquaint you with the operation and mainte- vehicle, will be identified with the wording “If Equipped”. nance of your vehicle. It is supplemented by Warranty All data contained in this publication are intended to help Information, and customer oriented documents. In the you use your vehicle in the best possible way. FCA aims at attached Warranty Booklet, you will find a description of a constant improvement of the vehicles produced. For this the services that FCA offers to its customers, the Warranty reason, it reserves the right to make changes to the model Certificate and the details of the terms and conditions for described for technical and/or commercial reasons. For maintaining its validity. Please take the time to read all of further information, contact an authorized dealer. these publications carefully before driving your vehicle for NOTE: the first time. Following the instructions, recommenda- After reviewing the Owner’s Information, it should tions, tips, and important warnings in this manual will be stored in the vehicle for convenient referencing, and help assure safe and enjoyable operation of your vehicle. remain with the vehicle when sold. Be sure you are familiar with all vehicle controls, particu- When it comes to service, remember that an authorized larly those used for braking, steering, transmission, and dealer knows your vehicle best, has factory-trained techni- transfer case shifting (if equipped). Learn how your vehicle cians and genuine MOPAR® parts, and cares about your handles on different road surfaces. Your driving skills will satisfaction. improve with experience. INTRODUCTION 5 HOW TO USE THIS MANUAL WARNINGS AND CAUTIONS 1 Essential Information This Owner’s Manual contains WARNINGS against oper- ating procedures that could result in a collision, bodily Consult the Table of Contents to determine which section injury and/or death. It also contains CAUTIONS against contains the information you desire. procedures that could result in damage to your vehicle. If Since the specification of your vehicle depends on the items you do not read this entire Owner’s Manual, you may miss of equipment ordered, certain descriptions and illustra- important information. Observe all Warnings and Cau- tions may differ from your vehicle’s equipment. tions. The detailed index at the back of this Owner’s Manual VAN CONVERSIONS/CAMPERS contains a complete listing of all subjects. The New Vehicle Limited Warranty does not apply to body Symbols modifications or special equipment installed by van Some vehicle components have colored labels whose sym- conversion/camper manufacturers/body builders. U.S. bols indicate precautions to be observed when using this residents refer to the Warranty Information book, Section component. Refer to “Warning Lights and Messages” in 2.1.C. Canadian residents refer to the “What Is Not Cov- “Getting To Know Your Instrument Panel” for further ered” section of the Warranty Information book. Such information on the symbols used in your vehicle. equipment includes video monitors, VCRs, heaters, stoves, refrigerators, etc. For warranty coverage and service on these items, contact the applicable manufacturer. 6 INTRODUCTION Operating instructions for the special equipment installed by the conversion/camper manufacturer should also be supplied with your vehicle. If these instructions are miss- ing, please contact your authorized dealer for assistance in obtaining replacement documents from the applicable manufacturer. For information on the Body Builder’s Guide refer to www.rambodybuilder.com. This website contains dimen- sional and technical specifications for your vehicle. It is intended for Second Stage Manufacturer’s technical sup- port. For service issues, contact your authorized dealer. VEHICLE MODIFICATIONS/ALTERATIONS WARNING! Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death. GRAPHICAL TABLE OF CONTENTS 2 CONTENTS Ⅵ FRONT VIEW ............................8 Ⅵ INSTRUMENT PANEL .....................10 Ⅵ REAR VIEW .............................9 Ⅵ INTERIOR ..............................11 8 GRAPHICAL TABLE OF CONTENTS FRONT VIEW Front View 1 — Hood/Engine Compartment 4 — Wheels/Tires 2 — Windshield 5 — Exterior Mirrors 3 — Headlights 6 — Doors GRAPHICAL TABLE OF CONTENTS 9 REAR VIEW 2 Rear View 1 — Rear Lights 2 — Cargo Door Outer Handle 10 GRAPHICAL TABLE OF CONTENTS INSTRUMENT PANEL Instrument Panel 1 — Multifunction Lever 4 — Climate Controls 2 — Instrument Cluster 5 — Uconnect System 3 — Windshield Wiper Lever 6 — Switch Panel GRAPHICAL TABLE OF CONTENTS 11 INTERIOR 2 Interior 1 — Window Switches 4 — Gear Selector 2 — Door Handles 5 — Glove Compartment 3 — Seats 6 — Passenger Airbag GETTING TO KNOW YOUR VEHICLE CONTENTS 3 Ⅵ KEYS .................................16 ▫ Power Door Locks ......................22 ▫ KeyFob..............................16 ▫ Auto Unlock Doors ......................23 Ⅵ IGNITION SWITCH .......................18 ▫ Automatic Door Locks ...................23 ▫ Mechanical Ignition Switch ................18 Ⅵ SEATS ................................23 ▫ Key-In-Ignition Reminder .................20 ▫ Manual Adjustments .....................24 Ⅵ SENTRY KEY ...........................20 ▫ Heated Seats — If Equipped ...............29 ▫ Replacement Keys .......................20 ▫ Fold Down Tray — If Equipped .............30 ▫ General Information .....................21 ▫ Adjustable Armrests — If Equipped ..........31 Ⅵ VEHICLE SECURITY ALARM — IF EQUIPPED . .21 Ⅵ HEAD RESTRAINTS ......................32 ▫ To Arm The System ......................21 ▫ Front Head Restraint Adjustment ............32 ▫ To Disarm The System ....................21 ▫ Front Head Restraint Removal ..............33 ▫ Rearming Of The System ..................21 Ⅵ STEERING WHEEL .......................34 ▫ Security System Manual Override ............22 ▫ Telescoping Steering Column ...............34 Ⅵ DOORS ...............................22 Ⅵ MIRRORS ..............................34 14 GETTING TO KNOW