Service Blueprint West Northamptonshire
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Service Blueprint West Northamptonshire 1 What this pack contains • This is the detailed blueprint for the Council - It builds on the high level blue print previously published and reflects the decisions and agreements reached. • it is split into service areas with each chapter using a consistent format to provide further detail on the functions within the service and specifically: • The source of the function (whether staff will be coming from the District and Borough council, the County Council or both), • The scope of activities included • The potential staff in scope of the service (subject to ongoing updates and final validation), and • Any investment that has already been identify to support transformation or to support the safe disaggregation of NCC services into the two new Councils. • It also provides further detail of key aspects of the service, its activities, offer, systems, partners and also they key transformation and year 1 activities. 2 West Blueprint 3 West Blueprint This is how the West blue print is made up from the NCC & D&B services 4 West Northants – Customer Layer (Expanded) Customer Call Care Services Customer Services West Northants – Fulfilment Layer (Expanded) Econ & Regeneration Housing & Homelessness Adults Childrens Community Safety Planning & Environment Economic Dev. Housing Management Trust Client Units Community Safety Trading Standards Social Care Growth Homelessness Assessment Education Emergency Planning Dev.. Management Disabled Facilities Licensing – all kinds Community Services Schools (Highways) Grant Highways & Waste Improvement Sports & Leisure Health Partnerships Digital Waste Disposal & Environmental Schools Planning Infrastructure Community & Closed Landfills health, protection Adults Provider & licensing SEND Capital Projects Leisure Services (Property) Waste HWRC Tourism Development, Specialist Support Property & Assets Financial Service Planning Operations Facilities Parks & Open Street Cleansing Edu Safeguarding Management Spaces Safeguarding Refuse, recycling & Building Control Property Estates Sensory Impairment Country/Outdoor collection Management Street Naming & Brokerage parks Flood Risk Numbering Schools Admissions Energy Management Management Chester Farm Commissioning Virtual School Grounds M&W Planning Archives Maintenance Public Health Strategic Transport Car Parks Libraries Planning PH Management & Adults Learning (Highways) Commissioning On street Parking Travellers Unit Transport Intelligence.& Wellbeing services Schools PFI (Home to School) Consultants Highways Contract Street Lights PFI Management (Kier DPH Voluntary Sector WSP) People Services Place Services Regulatory Services West Northants – Enabling Services Layer (Expanded) Finance Policy & Performance Corporate Support Services Birth, Deaths & Marriage Human Resources & Staff Wellbeing Comms Democratic Services Procurement Payroll, HR Finance Registration HR services Service transactions Exchequer Complaints Electoral Services Risk and Audit Bereavement Apprenticeships Pensions services Services AP & AR Exec Support Consultation & Eng. Insurance Learning & Revs & Bens Coroners Lord Lieutenant Development (NBC) Support Information LGSS Law Revenues and Governance Benefits Libraries Support Business Legal Services Sundry Debt Intelligence Northamptonshire Collection Sport Digital & Transformation Business IT Service IT Strategy & IT Business IT Operations IT Digital Transformation Delivery Programmes Systems (ERP) ENABLING & SUPPORT SERVICES CHAPTER 1 Service Blueprint Day 1 Service Designs for West Northamptonshire PEOPLE 8 Service Blueprint Day 1 Service Design for West Northamptonshire Children, Families and Education 9 SCOPE OF SERVICE AREA BLUEPRINT Children’s Education ServicesAX / REVIEW Staff Source: NCC Services Only Service Functions included : Schools, Specialist Support Service, EHCP, High Needs Funding, Early Years Funding, Early Years Advisory, Education Inclusion, Schools Improvement, School Place Planning, Commissioning and Sufficiency, IASS. (School Admissions, Safeguarding in Education, Sensory Impairment Service, Virtual School will be Provided by the North) S t a f f i n s c o p e : 1 6 9 . Staff Split based on a 50/50 N & W further work required (additional 21.81 FTE required to Disaggregate) I n v e s t m e n t : £1,018,546. to fund the additional 21.81 FTE required to Disaggregate Services posts required to disaggregate services Strictly Private and Confidential BLUEPRINT DESIGN PRINCIPLES – SERVICE AREA: EDUCATION Statutory Duties Legal Duties. A service that meets its statutory duties and the associated timescales expected of a Local Authority. 2 Disaggregation of the DSG (Dedicated Schools Grant) and Base Budget for Financial Stability Education to meet the service requirements. Key areas of collaboration: • An Education Service that is clearly joined-up with the Children's Trust and Adult Services Services: A service that is focused upon improving Education outcomes for all • Closely working with Public Health colleagues to Future proofed of our Children and Young People in such a manner that it continuously learns ensure a more co-ordinated service across well and improves through best practice and integration with partners. being, • Improved working relationships with Schools , FE Colleges Working with key partners, e.g. DfE (Department of Education), Ofsted, 4 Shared systems and Regional School Commissioner, Early Years Settings, Children’s Trust, Adult • Clear processes and links to wider corporate information Services and Schools Stakeholders to support and challenge improvement functions e.g. Place Planning and Economic where needed through solid performance information. development Child Centred Pathways for Ensuring quality across Education Services: through pathways which meet the Universal and Vulnerable children and young peoples needs both of Education and for the Children’s Children Trust. 11 BLUEPRINT FOR DAY ONE SAFE AND LEGAL – CHILDREN’S EDUCATION DISAGGREGATED SERVICES Service Offer Key Activities Planned Locations Customer Key Partners & Suppliers Early Education And Childcare: & Channels Secure sufficient childcare for working parents. Secure early years provision free of charge ,For 2 year olds: based on eligibility and for 3 and 4 years olds: 15 hours/ week - Service Design No Change Planned to all; 30 hours/ week to eligible families. Deliver the funding entitlements to for Day 1 • Children And Young approved settings (Early Years Designated School Grant) • Schools, Further Education - Working protocols between People accessing Education Psychology, VIG & Therapy : IT Systems Providers and Alternative Ensure compliance with SEND duties. Oversight and reporting to Schools Forum of Education and The Trust Education High Needs Funding Block of DSG circa £65,000,000. Ensure sufficiency of special • Capita One Client, Capita One Online Provision educational placements. Promote and develop joint working and commissioning • Capita One V3, Mash Protect • - Delivery of BAU (business as • CareFirst LGSS (Local Government arrangements with health and social care (children and adults) • Schools Requiring usual) service Plans for each • Carecalc. For the Resource Allocation Support Services) EHCP, High Needs & 16-19 Team System (RAS) Support Manage the assessment and placements of children and young people, 0-25, with Functional Area • VIG, EPEP, FFT Aspire • Early Years Providers special educational needs and disabilities (SEND), ensure sufficient provision and • NCER Nexus/Nova, eVisit • DfE • Eligibility Checking System (ECS) • Early Years settings allocate funding to schools and education providers, including post-16 • Regional School Specialist Support Service - Dialogue with Children’s • S2S, AVCO requiring Support Support the inclusion of children and young people both at home and in their • Early Years Funding Portal Commissioner Trust and NCC • StaffPay, Key to Success educational settings and reduce the risk of exclusion or the escalation into more • Duxbury Licence • Children’s Trust specialist services and support • EY Providers requiring • Abbey Fine Reader Licences • Unions Education Inclusion: - Business case development • FIS Payments for 2 ,3 and Ensure exclusions are avoided, and where pupils are excluded, they still receive full • Local Offer • Corporate Services in the for areas of Improvement 4 Year olds entitlement; support regular attendance and prosecute parents when this isn’t • ViewPoint new Authorities achieved; monitor home educated children, and together with other agencies, • Mailchimp support the safeguarding of children missing education; administer and oversee • NCC Survey Software - Clear Communication Plan • Twitter • Provider Portals licensing for children in entertainment and employment with LSE workforce for • Instagram School Improvement: • Governor Hub The assessment and improvement of education provision in order to increase the future. • Alps - A-level Performance System ALPS • Web forms numbers of pupils attending Good and Outstanding settings in the county; focus on (A-level Performance System) working with maintained schools and maintained nurseries • Dfe Secure sign in School Place Planning - Integration of Support • Standards and testins agency (STA) • Phone/Email Provision of sufficient school places in all areas of the county; function for 2 new unitaries. • Primary Assessment gateway • Newly qualified teacher (NQT) Manager prioritising provision in Good and Outstanding schools, and value for money per new • K2 school