TRANSACT
TRANSFORM
RUN
RECYCLE
WHITE PAPER Lotus Notes modernisation A rough guide IBM NOTES MODERNISATION bell-integration.com
Options & considerations for modernising your Lotus Notes & Domino Estate
You’ve loved Lotus Notes and it’s served you well. But time stands still for no one, and you’re ready to think about your collaboration strategy for the future. Whether your organisation is using IBM® Notes® and Domino® just for Mail, or also with a portfolio of rich Notes Applications, this white paper is designed to help you define a Notes Modernisation strategy and implement it with confidence.
Contents
Introduction 3
Defining your Notes Modernisation strategy 4
Options for your Notes Modernisation journey 5
Maintain and Protect 6
Extend and Evolve 7
Transform Operational Model 8
Replace and Migrate 9
Revolutionise 10
Bell Integration – your Partner on the Journey 11
Next Steps 12
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Introduction
The first release of Lotus Notes was shipped in 1989 and has become one the most enduring enterprise software applications of all time. A popular email client and server application with millions of Notes end-users in enterprises globally, it’s loved by many for its high-end security features, workgroup tools and ability to rapidly create applications. For over two decades, Notes has been the engine driving communication and collaboration within many organisations.
But collaboration technology has come on a long way in the intervening years and today relies on richer, smarter, and more context-rich channels that can be used by any person on any device at any time. Failure to address this changing communication landscape has the potential to place your relationships with customers, partners and employees at risk.
So where does that leave organisations that are still running and maintaining mature Lotus Notes and Domino estates?
Like many organisations you’ll have invested significant resources in building your Notes and Domino infrastructure, developing custom applications to manage mail, workflow, collaboration and more. Some of these applications may span your entire organisation, while others will be confined to single departments or teams.
The strategic question you now face is: How best to modernise? In this white paper we outline the choices you face, and the journey options available to you.
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Defining your Notes Modernisation Strategy
As you prepare to embark on a modernisation strategy, you’ll need to consider a number of questions to determine the best direction to take:
è Stay with Notes but move to cloud? Are you happy to stay with your Notes platform, but want to make the move to a cloud solution?
è What’s your focus? What are your main focus areas and priorities for change? Client, server or applications – or all three?
è Looking to reduce costs? Are you looking predominantly to reduce the total cost of ownership of your Notes estate?
è Struggling to maintain Notes applications? Do you have Notes Applications that you’re struggling to maintain, or need to web-enable to extend their reach?
è Wanting contemporary UX? Is the desire for a contemporary user experience one of the drivers?
è Looking to improve collaboration? Are you looking to improve staff collaboration, remote access and mobility?
è Interested in transformation? Is your company interested in starting a social business transformation?
è Planning to migrate? Are you planning to migrate from Notes to Microsoft Office 365, but need help with the project?
è Any specific challenges? Do you have any specific migration challenges to handle such as archived or encrypted mail?
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What are your options?
Whether your focus is client, server or applications, this white paper will help you explore which options are best for your business – both now and in the longer term. To help you navigate your way, we outline five primary journey options for you to consider.
Maintain and protect
Safeguard the value of your existing investment, while reducing the burden and cost of ownership of maintaining and hosting your current Notes Mail and Notes Applications.
Extend and evolve
Integrate new capabilities and modern user interface features to meet a rising business need for increased social collaboration and mobility.
Transform operational model
Move to the cloud with a per-user subscription model and Bell Integration managed service to unburden your IT team and free them up for other projects.
Replace and migrate
Replace your Notes infrastructure and applications with alternatives such as Microsoft, Google or IBM Verse.
Revolutionise
Radically change how work gets done in your organisation by moving to a next-generation collaboration and messaging platform.
The decision to remain or migrate away will be driven by a number of factors, including your business goals and IT priorities, skills, resources, time and budget. Identifying which route option is best for your organisation can be challenging, but our decision tree on the next page is designed to help you confidently plot a route for your migration strategy.
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Options for your Notes and Domino Journey – should you stay or should you go?
What’s driving your decision? Business goal Stay/Go Journey Solution/Service Page
IT
We need to maintain business Availability and risk continuity and data integrity while management we migrate 23 We’ve made a strategic architecture Notes Mail Migration decision to move away from the 20 Notes platform REPLACE AND MIGRATE
We have a formal enterprise architecture strategy to move to Enterprise architecture the cloud compliance GO Migrate Application Hosting 10 We want to provide mobile and tablet access for Notes users
TRANSFORM We want to reduce the cost of OPERATIONAL MODEL maintaining and hosting 18 Notes applications Migrate to SmartCloud Notes 9 We want to reduce the cost of email Improve mobility service hosting
We want to reduce the cost and burden of Notes application and mail support Notes support services MAINTAIN AND PROTECT 7 We want to reduce client footprint and provide web access to improve user productivity Reduce cost of ownership Notes application Line of business modernisation 11
We want to improve the user EXTEND AND EVOLVE experience & provide web access 12 13 We want to add social features Notes infrastructure STAY to improve collaboration Improve user modernisation 16 17 productivity We want to collaborate with customers and partners more easily
Move to IBM verse & REVOLUTIONISE Connections Cloud C- S u i t e 25
We want to shift collaboration from Improve collaboration email to a social business platform
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YOUR CHALLENGE: We want to reduce the cost and burden of Notes application and mail support
BUSINESS OBJECTIVE: Reduce cost of ownership
SOLUTION: Notes support service
Safeguarding and prolonging your existing investment
You may decide that keeping your existing estate is the right decision, and that you’d like to extend the useful life of your current deployment while reducing the cost and burden of ownership.
The immediate benefits of staying where you include: less disruption for users, lower up-front hardware and software costs, and fewer time/resources – plus you can take advantage of patches and fixes if you have a support contract. But keep in mind the growing complexity of managing legacy architecture with a plethora of in-house fixes, particularly if you are running release 4 or older. Staying with an older version of Notes will ultimately risk your ability to engage with customers and partners across emerging channels. Our best advice is, as a minimum, to upgrade to Notes 8.0 or later in order to maximise support, gain increased security, better performance and richer user functionality.
Longer term, you should consider the overheads and cost associated with maintaining an older system. You may have already experienced, first hand, the difficulty of recruiting from a diminishing pool of IT resources with a background in a Notes Domino infrastructure or Notes applications.
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Reducing the burden and cost of Notes support
One strategy is to complement in-house skills without outside assistance or to completely outsource management of your Notes estate, freeing up internal staff to focus on core skills and projects.
A Notes service provider can offer a range of flexible options for supporting, maintaining and hosting your mail infrastructure and applications. Look for proven, customer-evidenced IBM Notes and Domino knowledge that enables the source of the problem to be pinpointed quickly – even within highly integrated enterprise applications - and rapidly resolved.
Benefits of utilising a specialist Notes service provider
Access to senior certified Notes and Domino consultants and engineers who can quickly integrate with your existing IT team to manage your infrastructure and applications.
Ability to work across multiple deployment models including on-premises, hosted, cloud and hybrid.
Proactive monitoring of servers, reducing time and effort spent on internal fire-fighting.
Escalation point and access to a team of product specialists with extensive experience of supporting a broad range of environments.
Capacity and staff availability to reduce the impact of personnel-based events such as holiday, sickness and staff turnover and reduces need to recruit expensive Notes Domino experts in-house.
Planning for the longer term
Organisations that opt to carry on with their existing system for now will still need to engage in conversations about what the future holds for their business longer term – especially when it comes to supporting their collaboration needs. In our experience, it’s not a matter of ‘if’, but ‘when’.
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YOUR CHALLENGE: We want to reduce the cost of email service hosting
BUSINESS OBJECTIVE: Reduce cost of ownership
SOLUTION: Migrate to SmartCloud Notes
Safeguarding and prolonging your existing investment
Organisations increasingly recognise that email is a commodity, and are turning to social collaboration tools to shift collaboration away from email. As a result, email is moving to the cloud for hosting, with mail service management becoming the responsibility of experienced service providers who deal with the overall management of the platform – an approach that reduces your hosting footprint and frees up data centre resources, without compromising security.
If this is you, then consider using an experienced partner to migrate your mail to Smart Cloud Notes on the IBM cloud. Delivered via a software-as-a-service model, Smart Cloud Notes provides fully-featured email, calendaring, contact management and instant messaging – via a web browser or IBM Notes client – with the added benefit of enabling your users to access their email from virtually anywhere using mobile devices.
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YOUR CHALLENGE: We want to reduce the cost of maintaining and hosting Notes applications
BUSINESS OBJECTIVE: Reduce cost of ownership
SOLUTION: Migrate Notes application hosting
Safeguarding and prolonging your existing investment
Do you have a portfolio of applications, but struggle to keep up with requests for fixes and enhancements? Do you need someone to take over the hosting and on-going maintenance of your applications?
Offload your Notes application maintenance and hosting
Like many organisations, you’ve invested significant resources building a Notes and Domino infrastructure and custom applications on top of the platform to manage mail, workflow, collaboration and knowledge management.
Whether you have just a handful or hundreds of Notes applications, maintaining these can be a significant drain on busy in-house application support and development teams. Consider whether you need help to shoulder the task of hosting and maintaining these applications, fixing issues and making minor enhancements.
Opting for a blended model of onshore/offshore outsourced resources can help you gain control over the spiralling cost of maintaining a large portfolio of legacy applications. A Notes application specialist will start by taking a full inventory of applications, setting up structured processes like formalised bug tracking and help desk to help you realise the maximum value of your existing software investments.
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YOUR CHALLENGE: We want to provide mobile and tablet access for Notes users
BUSINESS OBJECTIVE: Improve mobility
SOLUTION: Migrate to IBM SmartCloud Notes and Notes application modernisation
Enhancing business and user value
Communication and collaboration technology trends are moving towards a growing reliance on richer, smarter more context-rich channels, accessible on any device at any time – and today’s employees expect to find the same user experience and social working practices they enjoy in their personal social networking lives to be available within the enterprise.
Failure to address your communication challenges has the potential to place your relationships with customers, partners and employees at risk, ultimately impacting your bottom line and reputation.
Mobile-enable your Notes Mail with IBM Notes Traveler on the IBM SmartCloud
IBM Notes Traveler is push email software that provides quick access to email, calendar and contacts from a wide range of mobile devices or tablets. Designed to keep your users connected and productive it provides fully-featured email facilities for smartphones and tablets, enhances administrator productivity while supporting optimised network throughput. It’s also security- rich – helping to safeguard sensitive data while enhancing compliance with your corporate policies.
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YOUR CHALLENGE: We want to improve the user experience and provide web access
BUSINESS OBJECTIVE: Improve user productivity
SOLUTION: Notes infrastructure modernisation and Notes application modernisation
Enhancing business and user value
To meet line of business needs for a better user experience for employees and improving reach to collaborate with partners and suppliers, the Notes modernisation solution described in the previous section is the recommended approach. It perfectly illustrates how organisations can meet both IT and line of business needs with a common strategy based on cloud.
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YOUR CHALLENGE: To reduce client footprint and provide web access to improve user productivity
BUSINESS OBJECTIVE: Improve user productivity
SOLUTION: Notes infrastructure modernisation and Notes application modernisation
Enhancing business and user value
If your organisation wants to improve the user experience and provide extended access to your portfolio of applications, you should consider Notes Modernisation solutions. Adding a modern web interface, especially one which is responsive to mobile and tablet as well as browser interfaces, instantly resolves both IT and Line of Business needs:
Reduce the cost of ownership
No Notes Client licenses and deployment effort is required for web-users, alongside the ability to capitalise upon a hybrid, reduced Domino licensing footprint.
Provide a modern and flexible user experience
Improving user satisfaction and collaborative performance with a single responsive interface tuned selectively for browsers on desktop and mobile/ tablet devices.
If this is your goal then your primary objective is to reduce desktop cost of ownership, while providing access to users – both internal and external - without the complexity and cost of deploying a Notes client. Providing browser access to your applications resolves both these issues, taking advantage of the ability of Domino to service both Notes and browser clients. It also can bring Domino server hosting and licensing cost-reduction benefits; where users are serviced only by web browsers, lower levels of Domino licensing can be appropriate.
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Modernise your Notes infrastructure for mail and applications, with IBM Notes social edition and Web-Enablement
If you want to pursue a Notes modernisation strategy but would prefer to do so at a slower pace, then upgrading to IBM Connections Cloud gives you the benefit of improved collaboration, mobile and application development capabilities. With Connections Cloud you can boost workforce effectiveness by deeply integrating social and business information to engage expertise, share and gather information, and improve decision making. The additional good news is that this product release is suitable for mail hosting with Smart Cloud Notes – which makes it easy to achieve your cloud enterprise ambitions or move hosting for collaboration and messaging from on-premise data centres to the cloud.
Significant enhancements to Notes features in the Social Edition are available for users, server administrators and developers:
Notes client users benefit from improved performance and usability - including the ability to add, modify, and delete online meetings for calendar entries.
Mobile users (IBM Notes Traveler) gain out-of-office support for Android and Apple iOS devices, support to Prevent Copy of messages on Android and iOS devices, attachment streaming optimisations and meeting room enhancements.
If you are using iNotes to deliver mail to users by browser, your users will benefit from support for Auto Save as well as improved spell checking performance.
Developers will find extensions that enable them to socialise Notes applications in new ways.
Connections Cloud is an easy way to refresh the messaging experience with a client and server update – and paves the way for IBM’s innovative Verse.
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Make your Notes applications available to mobile and tablet devices
Do you have numerous Notes Applications that need to be migrated to the web, mobile and the cloud? One solution is to enhance your Notes applications to support a modern and scalable web-based architecture, alongside or instead of traditional Notes client access.
Modernisation services give you the power to quickly build usable web and mobile applications with modern, Web 2.0 interfaces. Allowing you to quickly get the benefits of a great User Interface that improves user experience and adoption.
Application modernisation services can rapidly step change the application user experience – without your teams having to undertake this radical transformation. We recommend starting with a governance exercise to consolidate your Notes-architected databases and applications, auditing which Notes databases and applications are business- critical or redundant/under-utilised so you can prioritise candidates for modernisation or retirement.
What can seem like a monumental task can be made both affordable and manageable by utilising an offshore or hybrid on-site delivery model, combined with rugged and road-tested tools to remediate the remaining databases and applications.
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YOUR CHALLENGE: We want to add social features to improve collaboration
BUSINESS OBJECTIVE: Improve collaboration
SOLUTION: Notes infrastructure modernisation
Enhancing business and user value
Organisations typically possess and value two types of systems; systems of engagement and systems of record. One valuable approach is to view the Notes applications in your portfolio as a system of record and use one or both of the following modernisation techniques to add social features to improve the engagement content of your systems of record:
If not already deployed, consider upgrading to Connections Cloud which contains built-in capabilities for socialising applications and the entire messaging environment. It also is part of a transitional architecture towards IBM’s Verse offering.
If you’ve already deployed an IBM Collaboration Suite (such as IBM Connections on premise or on the cloud), you can take advantage of the Connections Software Development kit to add social features into Notes and Domino web applications, providing social content from the collaboration suites directly in context in your existing applications. By merging transactional and social content you’ll improve ease of use, engagement and support a modern and dynamic user experience.
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YOUR CHALLENGE: We want to collaborate with customers and partners more easily
BUSINESS OBJECTIVE: Improve collaboration
SOLUTION: Notes infrastructure modernisation and migration to SmartCloud Notes application hosting
Enhancing business and user value
Today’s users increasingly need to collaborate beyond the firewall in order to get work done and meet business objectives. If your applications have dependencies on internal hosting and are only designed for internal use, then those collaborative use cases cannot be met. Solutions that emerge in an unplanned way - such as inappropriate sharing of information in social tools such as Dropbox or Facebook – will expose your organisation to risk.
Modernise your Notes applications and migrate your Notes application hosting
The response to this challenge is two-fold: to cloud-host secure Notes Domino applications that have been intentionally written or extended for customer and partner interaction, using modern web and mobile interfaces and Notes’ rich collaborative functionality. These applications maintain your Notes investment by leveraging existing capability, and with the hosting taken care of by the cloud, offer low cost of ownership and flexible deployment options.
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YOUR CHALLENGE: We have a formal enterprise architecture strategy to move to the cloud
BUSINESS OBJECTIVE: Enterprise architecture compliance
SOLUTION: Migrate to SmartCloud Notes
Moving Notes Mail and Notes Applications to the Cloud
For organisations with an enterprise Working with an experienced partner to cloud strategy, the collaboration domain is a migrate progressively with minimal business common first suite to address in the enterprise impact both liberates internal technical teams architecture. Organisations using Notes for other projects and enables accelerated Domino can follow this path while maintaining support for the enterprise architecture their current investment, migrating mail and cloud strategy. application support on the cloud either as a hybrid or full deployment.
Migrate mail and application support to the cloud, either as a hybrid or full deployment model, and show support for an enterprise architecture cloud-first strategy
Apart from the operational efficiencies to be How right this is for your business depends on gained by moving away from internally hosted many factors, including; the depth and breadth services, your organisation may also benefit of your application portfolio; network and from the reduced CAPEX made possible by infrastructure suitability; and what versions of subscription-based licensing and reduce the Notes Domino are being used. In some cases, on-going support burden by opting for a bring your own licence (BYOL) incentives are monthly managed service. available, depending on which cloud licence is most desirable; working with your license partner is recommended to make sure the options are right for you.
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Your choice of cloud deployment – Private, Public, Hybrid
In our experience, many customers who initially consider just upgrading or expanding their Notes and Domino application eventually opt for “fork-lifting” their estate into an end-to-end solution – the architecture of which is built on IBM SmartCloud or IBM SoftLayer. Why? Firstly, this move massively simplifies procurement and on-going management costs. Strategically, it also allows organisations to capitalise on the natural integration of rich social media and applications which the cloud supports - such as “any device, anywhere” mobility, web- conferencing, and social business collaboration tools. If you are looking to collaborate with customers, partners and suppliers, then the cloud is the natural place.
If flexibility is a critical requirement, bear in mind that hybrid approaches – in which production workloads are executed on the cloud but test and development are retained in right-sized on-premise data centres - are common and can form a useful transitional architecture to a full cloud deployment for the Collaboration Domain. One useful consideration is the quick uplift to cloud made possible by IBM SmartCloud Notes.
IBM SmartCloud Notes
IBM SmartCloud Notes is a full-featured email, calendar, contact management and instant messaging service in the IBM cloud. With SmartCloud Notes you can access these capabilities over the internet with a web browser, mobile/tablet, or with the IBM Notes client. Moving your email to the cloud can help you reduce expenses, preserve your application investment and simplify your IT requirements while freeing up valuable resources.
Delivered as software-as-a-service, IBM SmartCloud Notes:
Provides full-featured email, calendaring, contact management and instant messaging—via a web browser or IBM Notes client.
Lets you access your email from virtually anywhere using mobile devices.
Integrates with existing on-premise infrastructure and applications with hybrid capabilities.
Provides security-rich features designed to protect enterprise data.
Helps control costs and reduce capital expenditure.
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YOUR CHALLENGE: We made a strategic architecture decision to move away from the Notes platform
BUSINESS OBJECTIVE: Enterprise architecture compliance
SOLUTION: Notes Mail migration
Planning and managing your migration
Many organisations are electing to migrate from IBM Notes to Microsoft® Exchange™ and Microsoft Office 365™, taking advantage of the familiarity of the user interface and the rich features of Microsoft Outlook offers as an email client. Couple this with the good availability of IT staff trained on Microsoft technology and it’s fairly easy to understand the popularity of this migration.
SMBs in particular can achieve an impressive immediate return when opting to use Microsoft or Google alternatives rather than upgrading their legacy Notes estates. The need for improved collaboration is not limited to enterprise level organisations; platforms such as Microsoft Office 365 and Google Apps deliver communications, mobility, instant messaging and file sharing in flexible and scalable solutions.
With the introduction of IBM Verse in early 2015, Notes users are highly recommended to include this in their short-list of products to evaluate. End-users and IT departments alike will be extremely impressed with this solution. See page 25 to learn more about IBM Verse.
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When putting together a justification for the wholesale replacement of your legacy Notes estate, focus on four main benefit areas:
Improved business agility, continuity and productivity.
Reduced operating and maintenance costs and easier management (compare with your TCO when looking at replacements).
Avoidance of complex and messy partial integration of old and new technologies (which compromise functionality and can drain on IT resource).
Delivery of a fully supported and future-proof system beyond the next few years that supports present and future business objectives and meets customer needs.
If you’ve decided to make the move to Microsoft, you’ll be faced with a challenge: how to manage the project? Given the business-critical nature of the mail, managing this risk is crucial.
Planning your Notes migration
Migrations are long, complex and expensive projects, which are often under-scoped in the area of co-existence periods and inter-operability needs. Despite the plug-and-play nature of many Microsoft technologies, migrating from Notes to equivalent Microsoft technologies requires a thorough risk-assessment and must be carefully planned and executed.
While there are many incentives (including monetary) being offered to migrate Notes users to Microsoft “for free”, it’s critically important not to underestimate the nuances and intricacies of moving a mature legacy Notes estate. Failure to do the proper homework could leave your organisation in a precarious situation with a stalled migration project.
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Beware of shiny objects
Research conducted by Gartner revealed the migration challenges that confront organisations undertaking mail migrations:
“Email migrations are always hard because they are a rare event for most organizations. Some of the problems cited in this document are typical of migrations in general, while other problems are specific to Office 365. In general, it seems that customers tend to expect migration to the cloud to be easier than on-site migrations. Some high-level conclusions of our research are as follows…
Some organizations have had a challenging time migrating to the Exchange email component of Office 365, impacting the credibility of the IT department.
Migration difficulties are largely the result of complex migration scenarios, slow and incomplete problem resolution by Microsoft support, immature migration tools, and poor guidance from implementers.
The more challenging the mail system to be migrated (an older, global, decentralized Domino infrastructure with very large mailboxes, for example), the more difficult the migration.
While only four of the organizations we spoke with had completed the migration, those that had generally had good things to say about Office 365 email once the migration was completed... Microsoft says that 90% of Office 365 business is with companies under 50 seats, for which migration is relatively straightforward. The real challenge is for multi thousand-seat enterprises moving to the multi tenant version of Office 365.”
Users Share Problems With Office 365 Email Migration, Gartner, published 26 April 2012.
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YOUR CHALLENGE: We need to maintain business continuity and data integrity while we migrate
BUSINESS OBJECTIVE: Availability and risk management
SOLUTION: Notes Mail migration
Planning and managing your migration
With employees spread in various locations – at client sites, office locations and on the road – your organisation relies on email as a communication and work tool, so it’s critical to keep it operational. Making the transition from IBM Notes to Microsoft Exchange is a significant step.
Ensuring a safe, flexible and cost-effective migration
The migration cannot interfere with business operations, so first aim to make the two platforms work in tandem. Plan a staged migration, including, if necessary, the modification of mail-dependent applications to function equally well with IBM Notes and Microsoft Exchange. This clears the way for the rapid migration of your email users globally.
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Considerations when replacing your Notes/Domino estate include:
How long will the rip and replace take?
What are my co-existence requirements?
What are the implications for staff training?
What levels of investment are required?
What existing hardware/software can I re-use?
What financial incentives exist to support this business case?
Is there any trade-in on my existing software?
Migration requires specialist tools and skills, as well as time and resources that busy IT departments don’t usually have to spare. And, as the experience you’ll gain doing it is unlikely to be repeated, it makes little sense to invest in acquiring these skills in-house. A more effective, lower cost option is to work with a technical consultancy or solution provider; one which can handle the technical and non-technical aspects equally well.
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YOUR CHALLENGE: We want to shift collaboration from email to a social business platform
BUSINESS OBJECTIVE: Improve collaboration
SOLUTION: Move to IBM Connections on Cloud and IBM Verse
Change how work gets done in your organisation
The need to unearth latent expertise in the workforce and effectively harness the collective knowledge of the enterprise to foster a culture of innovation has become an urgent need in every organisation. Today’s companies have to cope with changing workforce dynamics and expectations, enabling employees to organise their learning and thinking better. At the same time, they need to enable better collaboration and interactions among customers, partners and employees.
Move to a next-generation collaboration platform
Moving to a next-generation collaboration platform that meets your business’ entire mail, messaging, collaboration and knowledge management needs can radically change how work gets done in your organisation – both now, and in the future. By dynamically using various knowledge communities, speed of execution within the organisation is vastly improved. Best practices are captured for future re-use, accelerating innovation across departments and the enterprise as a whole.
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IBM Verse
IBM’s Verse offering promises to liberate Launched in early 2015, Verse combines users from the onslaught of information and IBM’s mail, meetings, chat, content requests that populate our inboxes on a management and office productivity daily basis. The vision is simple: deliver a capabilities with IBM Connections enterprise powerful cloud-based experience, optimized social networking tools for business. To truly for web and mobile, that allows users to focus explore the intersection between social on top priorities, find and share content, collaboration and messaging, ensure you follow and take control of action items. the release of this innovative product as part of any next-generation strategy.
These days, users expect and demand web or mobile access to their applications. Modernising your Notes and Domino estate for web and today’s cloud-enabled IT landscape can represent a critical business challenge.
Bell Integration is a certified partner for both IBM and Microsoft, with an expert understanding of both platforms, including the client, server and applications. We keep abreast of the latest developments, and can offer the best suggestions on performance improvements, new features and licensing options given the changes in the IBM collaboration product family.
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Next steps With our experience of Mail, Messaging and Collaboration solutions, Bell Integration is ideally placed to provide Notes users with the insights they need to make the right choice for their organisation.
Our consultants can support IT decision makers with Return on Investment modelling and Readiness Audits to help them understand what is most appropriate for the short, medium and long term. Wherever you are in your Notes Modernisation journey, we can assist with any of the options set out in this white paper. Through our partnerships with IBM and Microsoft we can manage your project whilst ensuring a safe, flexible and cost-effective service.
We’ll help you determine the right path for your business and develop a viable modernisation plan – supporting every step of the way. Get in touch to start a conversation about how we can help you plan the journey.
[email protected] or visit www.bell-integration.com
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