ANNUAL CONFERENCE Grand Traverse Resort & Spa Acme, Michigan
Greetings from the CEO
Welcome to beautiful Northern Michigan where the views are spectacular and the sunsets are amazing! CONFERENCE I am delighted that you have HIGHLIGHTS chosen to participate in this year’s Annual Conference: Enriching Patient Care in an Era of Emergencies and Epidemics. With the help of our dedicated board members, staff and community partners, this year’s conference has been designed to challenge, excite and inspire. Welcome Reception BBQ Dinner In addition to the formal sessions, I encourage you to take advantage of the opportunities to network, share ideas and best Network with your peers and enjoy practices with your colleagues from throughout the state. Today’s a BBQ dinner outside under the Pavilion health care environment is on a fast track with a focus on quality Tent. A cash bar will be open. improvement, measurable outcomes, integrated service delivery Sunday and addressing the social determinates of health. August 14th 6-8pm I believe that Michigan Health Centers are the key to a successful transformation that not only begins to reduce the cost of health Downtown care, but also has at its core the health and wellness of the more Traverse City than 615,000 residents that rely on our health centers as their An optional bus trip is medical home. available to visit Downtown Traverse City. Traverse City has The Michigan Primary Care Association is proud to be the voice something for everyone from with its for 42 Michigan Health Center organizations which provide 150 shops,boutiques, galleries, and quality, affordable, comprehensive primary and preventive restaurants and breweries. Monday health services at over 260 delivery sites across the state. Our August 15th members are the medical homes for individuals who are low 6:30-9:30pm income, uninsured, underinsured, elderly, minority, migrant and seasonal farmworkers, homeless, and those living with HIV/AIDS. If not for Health Centers, many of these individuals would remain Awards isolated from health care due to lack of insurance, inability to pay Breakfast for services, and transportation, language, and cultural issues. Join us to recognize and celebrate the accomplishments of Michigan I hope that you will leave Traverse City with renewed energy Health Center clinicians, staff, and and dedication to face the challenges of shaping health service board members. delivery for the next generation. Tuesday August 16th Yours in good health, 8-9:30am
Loretta V. Bush, MSHA Chief Executive Officer
Thank you for attending!
3 schedule at a glance
Sunday, August 14 Monday, August 15 11 am–5:30 pm Registration Open [Tower Desk] 11:30 am-1 pm Michigan Quality Improvement Network 10:15-11:15 am Breakout 1 Leadership Committee (MQIN) General Track [Mackinac BC] Advocacy Update from National Association of Community Health Centers (NACHC) 1-3 pm Michigan Community Health Network [Tower B] Board of Managers (MCHN) [Mackinac BC] Clinical Track 1:30-3 pm Network Meetings Pre-Exposure Prophylaxis (PrEP) Finance Officers Meeting [Tower C] [Mackinac A] Admin / Enabling Track Health Center Board Member Meeting Perspectives from the Field: Lessons learned from [Peninsula A] primary care and public health partnerships working toward population health improvement – PANEL 3:30-4:30 pm MPCA Board of Directors Meeting [Governors AB] [Peninsula BC] 4:30-6 pm Annual Membership Meeting [Tower BC] 11:15-11:30 am Networking Break and Exhibitor Time 4-6 pm Exhibitor Set-Up [Governors CD] [Governors CD] 6-8 pm Welcome Reception / BBQ Dinner [Pavilion Tent] 11:30a-12:30pm Breakout 2 Clinical Track PCMH and Health Homes: Integration Monday, August 15 of Physical and Behavioral Health 6:15 am Morning Health Walk. Meet in the lobby. [Governors AB] 6:30 am Exhibitor Set-Up General Track [Governors CD] Using Data to Understand and Address 7 am-5 pm Registration Open Workforce Challenges in Michigan [Tower Desk] [Tower B] 7:30-8:30 am Breakfast and Exhibitor Time Admin/Enabling Track [Governors CD] Social Determinants & Community 8:30-8:45 am Welcome and Introductions Partnerships/Outreach and Enrollment [Governors AB] [Tower C] 8:45-10 am General Session – Environmental Injustice: The Flint Experience [Governors AB] 12:30-1:50 pm N e t w o r k i n g L u n c h a n d E x h i b i t o r T i m e 10-10:15 am N e t w o r k i n g B r e a k a n d E x h i b i t o r T i m e [Governors CD] [Governors CD] 12:30-1:50 pm Round Table Lunch Discussions Operations Network and Q u a l i t y I m p r o v e m e n t D i r e c t o r N e t w o r k [Governors CD] 12:30-1:50 pm CEO Luncheon [Council Room] 12:30-1:50 pm CMO Luncheon [Directors Room]
4 Monday, August 15 4:30-4:45 pm Final Raffle Drawing and Exhibitor Time [Governors CD] 12:35 pm First Raffle Drawing [Governors CD] 4:45-5:30 pm Break to relax, change and get ready for the evening 1:50-2 pm Move to Breakouts 5:30-6:30 pm Hor’dourves and cash bar [Plaza Tent] 6:30-9:30 pm Bus trip to Downtown Traverse City (Optional) 2-3 pm BREAKOUT 3 Clinical Track Implementing Group Visits to Support Tuesday, August 16 Patient Engagement and Health Outcomes 8-9:30am Awards Breakfast [Tower A] [Governors AB] General Track 9:30-9:45 am Break Adult Immunization in Michigan: Using the Standards to Increase Coverage 9:45-10:45 am General Session – The Value of Interprofessional Oral Health Practice [Tower B] [Governors AB] Enabling / Finance Track 10:45-11 am Move to breakouts Aligning our Practices with our Communities: [Governors Pre Function] Screening for Social Determinants of Health in Michigan Health Centers – PANEL DISCUSSION [Governors AB]
11 am-12 pm Breakout 5 General Track 3-3:30 pm Break and Exhibitor Time Health in All Policies [Governors CD] [Tower A] 3:10 pm Second Raffle Drawing [Governors CD] Clinical Track The Park Project: Extended Care Team Model [Tower B]
3:30-4:30 pm Breakout 4 General / Admin Track Communication and Crisis Response General / Board Track Community Health Center Emergency Preparedness and [Tower C] Management Basics – An Awareness Course [Tower A] Clinical Track 12-12:15 pm Break to move to General Session Trauma Informed Care [Tower B] 12:15-1:45 pm Box Lunch and Closing General Session - Over and Under Prescribing: Where Do Clinical / Enabling Track You Fit in and What is Your Liability? Team Model of Enriched Care – PANEL DISCUSSION [Governors AB] [Governors AB] Admin Track It’s Personal! Caring For and Caring About Each Patient [Tower C]
5 Schedule of Events
Sunday, August 14 Monday, August 15 11 am–5:30 pm Registration Open 6:15 am Morning Health Walk. [Tower Desk] [Meet in the lobby] 11:30 am-1 pm Michigan Quality Improvement Network Hosted by MPCA staff. Leadership Committee (MQIN) 6:30 am Exhibitor Set-Up [Mackinac BC] [Governors CD] A light lunch will be served. 7 am-5 pm Registration Open 1-3 pm Michigan Community Health Network [Tower Desk] Board of Managers (MCHN) 7:30-8:30 am Breakfast and Exhibitor Time [Mackinac BC] [Governors CD] 1:30-3 pm Network Meetings 8:30-8:45 am Welcome and Introductions Finance Officers Meeting [Governors AB] [Mackinac A] 8:45-10 am General Session Health Center Board Member Meeting Environmental Injustice: The Flint [Peninsula A] Experience 3:30-4:30 pm MPCA Board of Directors Meeting [Governors AB] [Peninsula BC] During this session, the Flint water disaster will be discussed in the context of 4:30-6 pm Annual Membership Meeting Larry Reynolds environmental justice and health equity. [Tower BC] Participants will be able to: 1) Advocate 4-6 pm Exhibitor Set-Up for public health and safety to be the final [Governors CD] determinants in decisions regarding the environment (both natural and built), and 6-8 pm Welcome Reception / BBQ Dinner economic development, using the principles [Pavilion Tent] of environmental justice and health equity; Network with your peers and enjoy a BBQ 2) Apply the precautionary principle before dinner outside under the Pavilion Tent. A Ken Sikkema introducing new substances into the cash bar will be open. environment; 3) Explain the evolution of knowledge regarding sources of lead in the environment and the consequences of low level lead exposure across the life course. Please enjoy Presenters: Larry Reynolds, MD, FAAP, Mott Children’s Health Center and Ken Complimentary WiFi Sikkema, Senior Policy Fellow, Public Sector Consultants GT RESORT AND SPA 10-10:15 am Networking Break and Exhibitor Time [Governors CD]
10:15-11:15 am Breakout 1 General Track Advocacy Update from National Association of Community Health Centers (NACHC) [Tower B] Presenter: Elizabeth Kwasnik, Manager of Grassroots Advocacy, National Association of Community Health Centers
6 REINVENTREINVENT THE EMPLOYEE THE EMPLOYEE HEALTHCARE STATUS QUO Clinical Track HEALTHCARE STATUS QUO Pre-Exposure Prophylaxis (PrEP) [Tower C] Presenter: Erik Wert, DO, FACOI, Medical Director, Ingham Community Health Centers
Admin / Enabling Track Perspectives from the Field: Lessons learned from primary care and public health partnerships working toward population health improvement – PANEL [Governors AB] The integration of primary care and public health can provide a powerful partnership to address today’s public health system challenges. Efforts to promote collaborative primary care and public health initiatives have been underway for $ several years; however, opportunity remains to build capacity at the local level to foster integrated population health improvement. To help facilitate partnership endeavors, the Institute of Medicine (2012) identified $five principles that enable primary care and governmental public health to work together: a shared goal of population health; community engagement; aligned leadership; sustainable systems; shared and collaborative use of data and analysis. Applying these concepts is easier said than done and more examples $0 COPAY // $0 DEDUCTIBLE are needed to share best practices, challenges and lessons O learned in creating and sustaining partnerships. To help foster increased awareness and efficacy toward partnership, $0 COINSURANCE // $0 PRESCRIPTIONS the HRSA Region V Great Lakes Public Health Training Collaborative (GLPHTC)—a six-state training collaborative$0 in COPAYLEARN // MORE $0 AT NONSTOPWELLNESS.COM/VALUE-IN-BENEFITS DEDUCTIBLE the Midwest—conducted a process to better understand the O challenges and opportunities around primary care and public health integration. In doing so, GLPHTC identified$0 COINSURANCE 65 success // $0 PRESCRIPTIONS stories that aligned with the IOM’s factors of success. This presentation will highlight the key findings LEARNof the GLPHTC MORE AT NONSTOPWELLNESS.COM/VALUE-IN-BENEFITS success stories and in addition, three Illinois and Michigan centers will present on their lessons learned from current partnerships aligned with the IOM’s factors of success. Participants will hear practical approaches to developing and sustaining partnerships to improve population health. Presenters: Lee Francis, MD, MPH, President & CEO, Erie Family Health Center; Phoebe Goldberg, PH, CHES, Program Manager, Michigan Public Health Training Center; Christina Welter, DrPH, MPH, Associate Director, University of Illinois at Chicago, School of Public Health; HeidiThe Britton, Nonstop CEO, Wellness program from Nonstop Administration and Insurance Services Northwest Michigan Health Services, Incdeflates the annual costs of employeeThe Nonstop healthcare Wellness for community program health fromcenters Nonstopwhile eliminating all copays, deductiblesAdministration and coinsurance and Insurance. Our missionServices is deflates to ensure the your annual health center's growth and sustainability – starting with the health and well being of your people, who work tirelesslycosts each of dayemployee to make healthcareour communities for communityhealthier. health centers while 11:15-11:30 am Networking Break and Exhibitor Time eliminating all copays, deductibles [Governors CD] and coinsurance. Our mission is to ensure your health center’s growth and sustainability—starting with the health and well being of your people, who will tirelessly www.mpca.net each day to make our communities healthier.
7 Schedule of Events
Monday, August 15 for what a comprehensive outreach and enabling services model can achieve and introduce a strategic framework and toolkit that demonstrate the potential return on investment 11:30a-12:30pm Breakout 2 for implementing such programs. By the end of this session, Clinical Track participants will be able to: 1) Identify at least two ways to PCMH and Health Homes: Integration of Physical and effectively integrate outreach and enabling services programs Behavioral Health into health center priorities; 2) Apply the Outreach Business [Governors AB] Value (OBV) strategic framework in order to effectively structure relevant outreach and enabling services; 3) Use the Integration of services has different meanings to different OBV toolkit to assess the financial implications of investing in organizations and different meanings for different population specific outreach and enabling services. groups served as well. Cherry Health stands as a marker of the Presenter: Oscar Gomez, CEO, Health Outreach Partners highest levels of integration. They are also sorting out what levels of integration lead to best health outcomes for the different populations they serve. Cherry Health staff will give 12:30-1:50 pm N e t w o r k i n g L u n c h a n d E x h i b i t o r T i m e examples from several of their programs of integrated care. [Governors CD] Presenters: Chris Shea, CEO, Cherry Health; Kayla Doyle, 12:30-1:50 pm Round Table Lunch Discussions LMSW, Director of Integration; Jodi Pyper, RN, BSN, Director of Health Center Programs; Greg Deacon, MA LLP CCS, Director Operations Network and of Outpatient Services, Cherry Health Quality Improvement Director Network [Governors CD] General Track Look for the reserved signs on tables Using Data to Understand and Address Workforce 12:30-1:50 pm CEO Luncheon Challenges in Michigan [Council Room] [Tower B] 12:30-1:50 pm CMO Luncheon The Solutions, Training, and Assistance for Recruitment and [Directors Room] Retention (STAR²) Center, a project of the Association of Clinicians for the Underserved, was funded by the Bureau Hosted by: Faiyaz Syed, MD, and Sara Koziel, of Primary Health Care to help health centers address their MA, Associate Directors of Clinical Services, clinician workforce challenges. Using its unique health center Michigan Primary Care Association recruitment and retention data, the STAR² Center is able to 12:35 pm First Raffle Drawing identify specific workforce need at the health center, state, and [Governors CD] regional level. Health center staff who are involved with their 1:50-2 pm Move to Breakout organization’s recruitment and retention efforts are invited to this breakout session to learn about free resources and assistance; how to use and understand their organization’s STAR² Center data profile; state workforce trends; and 2-3 pm BREAKOUT 3 suggestions for meeting relevant challenges. The STAR2 Center Clinical Track will be hosting a technical assistance booth in the Exhibition Implementing Group Visits to Support Hall to provide one-on-one training on best practices for Pati e nt E n ga ge m e nt a n d H e a l t h O u tco m e s using their unique, free resources to boost recruitment and retention at your health center. [Tower A] Presenter: Allison Abayasekara, Director Training & Technical During this session presenters will: 1) Provide an overview of Assistance, Association of Clinicians for the Underserved the University of Chicago and MidWest Clinicians’ research project; 2) An overview of the Centering model of group care and the Michigan Learning Community; 3) Share the Admin / Enabling Track experience and outcomes of group diabetes visits; Social Determinants & Community Partnerships/Outreach 4) Share the experience and outcome of group prenatal visits. and Enrollment Presenters: Sonya Datta-Sandhu, CNM, Grace Health; Kathy [Tower C] Zolp, RN, BSN, MS, InterCare Community Health Network; Community Health Centers provide high-quality, accessible, Jaspreet Malhotra, MPH, Program Specialist, Michigan affordable, and comprehensive health care to underserved Primary Care Association; Lynda Meade, MPA, Director of populations, without regard for ability to pay. Robust, Clinical Services, Michigan Primary Care Association community-driven outreach and enabling services are critical for reaching populations with the greatest unmet need, connecting them to a broad scope of services, and ensuring their ability to fully access health care and achieve good health. During this session, the facilitator will describe a vision www.mpca.net 8 Schedule of Events
General Track Adult Immunization in Michigan: Using 3:30-4:30 pm Breakout 4 the Standards to Increase Coverage General / Board Track [Tower B] Community Health Center Emergency Preparedness and This presentation focuses on current issues related to Management Basics—An Awareness Course improving adult immunization in Michigan and the United [Tower A] States. Dr. Ryan will address these key issues, outline CHCs respond to “emergencies” everyday, but it might seem the need for the Standards for Adult Immunization (The like business as usual. This session will highlight how CHCs can Standards), and provide the recommended practices to establish their own potential roles in planning for, responding i n t e g r a t e i m m u n i z a ti o n s i n t o r o u ti n e a d u l t p a ti e n t c a re . to, and recovering from an emergency or disaster. The session Presenter: P. Ann Ryan, DO, PhD, Family Practitioner, Michigan will include examples of CHC integration into local efforts, State University and how EPM activities benefit business continuity strategies. Enabling / Finance Track Presenter: Tina Wright, Program Manager, Emergency Aligning our Practices with our Communities: Screening for Management Program & Public Information, Massachusetts Social Determinants of Health in Michigan Health Centers– League of Community Health Centers PANEL DISCUSSION [Governors AB] Clinical Track Both the Institute of Medicine and the Centers for Medicare Trauma Informed Care & Medicaid Services have called for evidence-based initiatives [Tower B] to better screen for and address the social determinants Trauma Informed Care (TIC) refers to an organizational of health (SDH) in clinical settings. Recognizing and structure and treatment framework that involves understanding variations in current SDH screening is critical understanding, recognizing, and responding to the effects for identifying best practices to address patients’ unmet of all types of trauma. By using trauma informed care, a social needs. In the context of an academic-community trauma survivor’s medical experiences can be positive and partnership between the Michigan Primary Care Association avoid iatrogenic harm. TIC uses a number of core and the University of Michigan, we documented current assumptions: 1) Psychological and emotional trauma is central screening practices across Michigan Health Centers. This and pervasive; 2) Medical practitioners should use universal session will present those findings and compare how the precautions (e.g. people should not have to disclose in order statewide implementation of a standardized SDH assessment to receive TIC); 3) Behavioral symptoms are often attempts aligns with existing practices. We will also specifically discuss to cope with the trauma; 4) A goal involves returning a sense the Protocol for Responding to and Assessing Patients’ of autonomy and control to the person served. Assets, Risks, and Experiences (PRAPARE) and its role in Presenter: Tom Moore, Founder and Owner, Two Moons, LLC delivery system transformation in Michigan and nationwide. Presenters: Michelle Jester, Research Manager, National Clinical / Enabling Track Association of Community Health Centers; Elena Byhoff, MD, Team Model of Enriched Care – PANEL DISCUSSION MSc, Assistant Professor, Department of Internal Medicine, [Governors AB] Tufts Medical Center; Alicia Cohen, MD, Clinical Lecturer, Healthcare integration has been a hot topic for a number of Department of Family Medicine, University of Michigan; years now, with growing interest and practice in the state of Renuka Tipirneni, MD, MSc, Clinical Lecturer, Department of Michigan. While there are numerous definitions, SAMHSA- Medicine, University of Michigan HRSA discusses the concept as a solution to treating the “whole person,” addressing more than just physical or mental Session sponsored by Aegis Group health in a single-visit. Integrated care requires an open-
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3-3:30 pm Break and Exhibitor Time Use your smart phone, tablet, or iPad [Governors CD] to scan the code at the right to access 3:10 pm Second Raffle Drawing presentation materials from general [Governors CD] and breakout sessions, or go to
https://bit.ly/2016_MPCA_Presentations
9 Schedule of Events
Monday, August 15 6:30-9:30 pm Bus trip to Downtown Traverse City An optional bus trip is available to visit concept of thinking, and an inclusion of a variety of Downtown Traverse City. Traverse City has “team members” in a patient-centered-care environment. something for everyone from with its 150 This type of care addresses coordination of primary and shops, boutiques, galleries, and restaurants behavioral health care, but often also incorporates nutrition, and breweries. A bus will leave Grand chronic illness management, substance use, and other Traverse Resort for Downtown Traverse City social determinants of health. Learn from a panel of three at 6:30 pm. It will make two return trips geographically and demographically diverse health centers back to the Grand Traverse Resort at 8 pm about successful approaches to integrated care in their and 9:30 pm. Space is limited. communities, and allow their success stories to spark your own ideas about how to implement more innovative care in your own clinic. Presenters: Sara Koziel, MA, Associate Director of Clinical Services, Michigan Primary Care Association; Patty Wagenhofer, Integrated Health Director, Genesee Community Health Center; Stacey Gedeon, Behavioral Health Director, MidMichigan Community Health Services; Melissa DaSilva, BS, BSRN, MS, Chief Innovation Officer, Central City Integrated Health
Admin Track It’s Personal! Caring For and Caring About Each Patient [Tower C] Your organization doesn’t provide care, your people do, one person at a time. If your staff care for and care about each individual they serve, patients will receive superior service and have an extraordinary experience. In the wake of trauma associated with emergencies and epidemics, patients need empathy, hope and help; for their mind, body and spirit. But Download Presentations under the mounting pressure of productivity requirements, financial stresses, compliance mandates and inflexible EHRs Use your smart phone, tablet, or iPad it is difficult for staff to stay focused on the patient’s needs. Inspiring staff to demonstrate that level of personal caring to scan the code at the right to access (especially with the pressures on you)is a daunting task, but presentation materials from general if you don’t do it, who will? And if you are like most leaders and breakout sessions, or go to in healthcare, inspiring staff is an aspect of your job that you have had little training for. In this workshop we will explore a https://bit.ly/2016_MPCA_Presentations common sense approach to bringing out the best in your staff; creating a patient-centered culture of caring service, including 1) A process you can utilize to inspire yourself and stay focused. 2) An understanding of how to evoke personal commitment from others. 3) Insight into how to help staff understand their role in creating an extraordinary experience for patients. Presenter: Brad Zimmerman, CEO, Phoenix Performance Congratulations Partners, LLC (formerly i3 Executive Coaching); ); Tasha Blackmon, COO, Cherry Health 2016 A ward Winners! A tradition of the MPCA Annual Conference is recognizing the accomplishments of Michigan Health Center staff, 4:30-4:45 pm Final Raffle Drawing and Exhibitor Time board members, volunteers, and partners. Congratulations [Governors CD] to the 2016 award winners in the following categories: 4:45-5:30 pm Break to relax, change and get ready for • Clinician of the Year the evening • Distinguished Service Award 5:30-6:30 pm Hor’dourves and cash bar • Peer Leadership [Plaza Tent] • Ralph C. Mills Board Member of the Year • Cindy Cooley Nursing Leadership 10 • Finance Director/Officer of the Year Schedule of Events
Tuesday, August 16 crisis. There is a delicate balance that must be maintained between sharing important information in order to maintain 8-9:30am Awards Breakfast situational awareness versus protecting patient privacy and [Governors AB] confidentiality. This session will discuss how to maintain that 9:30-9:45 am Break balance, where the risks lie, and some best practice strategies [Governors Pre Function] that can be utilized. Presenters: Tina Wright, Program Manager, Emergency 9:45-10:45 am General Session Management Program & Public Information, Massachusetts The Value of Interprofessional League of Community Health Centers Oral Health Practice [Governors AB] This course will provide background on the paradigm shift in health care which has 12-12:15 pm Break to move to General Session heightened supplementary care models as a means to achieving Quadruple Aim goals. 12:15-1:45 pm Box Lunch and Closing General Session Sean G. Oral health integration and coordination Boynes Over and Under Prescribing: Where Do models will be discussed and the impact You Fit in and What is Your Liability? oral health can have on patient care and [Governors AB] patient systems will be highlighted. The This session will help describe the paradigm overall aim of the course is to raise basic shift in the U.S. involving substance understanding of opportunities with oral abuse; describe current substance abuse h e a l t h i n t e g r a ti o n a n d c o o r d i n a t e d c a r e . statistics and trends; discuss what physician Presenter: Sean G. Boynes, DMD, MS, Robert Stutman liabilities exist for a patient’s addition to or Director of Interprofessional Practice, overdose from prescription drugs; discuss DentaQuest Institute current litigation trends as it pertains to 10:45-11 am Move to breakouts physician liability for particular actions; discuss the potential liability for authorizing others to dispense without supervision; 11 am-12 pm Breakout 5 issues relating to a physician’s failure to General Track act, fraud, conflicts of interest and other Health in All Policies Jodi Debbrecht actions which have been deemed improper [Tower A] Switalski in a malpractice action; actions medical professionals can take to better identify and Presenter: Renee Canady, MPA, PhD, CEO, Michigan Public prevent prescription drug misuse/abuse and Health Institute diversion. Speakers will cover eight specific Clinical Track steps that would help protect a physician’s The Park Project: Extended Care Team Model practice if they should have a negative [Tower B] result from their prescription writing. They will also discuss the current trends in the This session will be a discussion of an extended care team Jocelyn Pouilot model (ECTM) on the Park Practice at Family Health Center, use of medication assisted treatments for Inc. in Kalamazoo. The ECTM included a Care Manager, Triage opioid addiction and the argument for and Nurse, and Referral specialist being added to the already against their use. existing team of, one DO, two NPs, one PA, four medical Presenters: Robert Stutman, Former assistants, and two team assistants. This project utilized daily Special Agent with DEA and Judge Jodi team huddles and PDSA cycles to improve interdisciplinary Debbrecht Switalski, Former Metro Detroit collaboration. The expanded care team model demonstrated Felony Prosecutor, The Stutman Group, improved quality measures in comparison to the organization Jocelyn Pouilot, MD, CMO, Baldwin Family as a whole. The ECTM is now being extended across the Health Care organization as a whole with some slight changes. Facilitator: Kathy Sather, CEO, Baldwin Presenters: Dennis Means, MD, MMM, Chief Medical Officer Family Health Care and Corrine Bradley, Clinical Director, Family Health Center, Kalamazoo Session sponsored by:
General / Admin Track Communication and Crisis Response [Tower C] The one thing that can always use improvement is communications—in particular before, during and after a 11 PRESENTERS
Allison Abayasekara Heidi Britton, MPH, CPHA Director, Training and Technical Assistance CEO, Northwest Michigan Health Services, Inc. Association of Clinicians for the Underserved [email protected] [email protected] Heidi Britton serves as the Chief Executive Officer for Allison Abayasekara is the Director of Training and Northwest Michigan Health Services, Inc., in Traverse City, Technical Assistance at the Association of Clinicians for the Michigan. Prior to this position, she served as CEO and Public Underserved. She joined ACU in 2014 and oversees ACU’s Health Administrator of a public-entity Federally Qualified training curriculum, directs the STAR² Center, and develops Health Center in Illinois. Heidi has a Bachelor’s degree in emerging programs. Allison has worked with community Biochemistry and a Master’s in Public Health, both from the health centers for nearly a decade, serving previously at the University of Illinois at Chicago. She served as a United States Pennsylvania Association of Community Health Centers and Peace Corps Volunteer in Turkmenistan in 2004-2006, and in the National Association of Community Health Centers. 2009, became a Certified Public Health Administrator.
Tasha Blackmon Renee Canady, PhD, MPA Chief Operations Officer, Cherry Health CEO, Michigan Public Health Institute [email protected] [email protected] Renée Branch Canady PhD, MPA, serves as Chief Executive Sean G. Boynes, DMD, MS Officer of the Michigan Public Health Institute (MPHI); an Director of Interprofessional Practice, DentaQuest Institute academic, government, and research institute that strives [email protected] to maximize positive health conditions in populations and Sean Boynes is a Dentist Anesthesiologist who received his communities through collaboration, scientific inquiry, and DMD from the University of Pittsburgh and completed a applied expertise. Prior to joining MPHI in 2014, Canady three-year residency in anesthesiology from the University of served as Health Officer for the Ingham County Health Pittsburgh Medical Center. He currently serves as Director of Department, Michigan’s first public entity local health Interprofessional Practice at DentaQuest Institute where he department and federally qualified health center. In that oversees national initiatives that aim to improve the health role she provided oversight on innovative efforts such as the of all. Dr. Boynes previously served as the Director of Dental Ingham County Health Equity Social Justice program. Medicine at a Federally Qualified Health Center in the Pee Dee Canady earned a PhD in Medical Sociology from Michigan Region of South Carolina. He has authored or co-authored State University, a master’s degree in Public Administration over seventy-five publications relating to dentistry, public from Western Michigan University and a bachelor’s degree in health, pharmacology and anesthesiology and has been Public Health Nutrition from the University of North Carolina recognized by the National Health Service Corp as one of at Chapel Hill. the 40 Top Clinicians and the National Children’s Oral Health Foundation lists him as a Dentist of Distinction. Melissa DaSilva, BS, BSRN, MS Chief Innovation Officer, Central City Integrated Health Corinne Bradley MSN, RN [email protected] Clinical Director, Family Health Center An ever-expanding understanding of the social determinants [email protected] of health has driven Melissa’s career along a path that now Corinne Bradley has been working in healthcare for the past barely reflects academic training. As Chief Innovation Officer, 18 years in multiple capacities. She graduated from Kalamazoo she focuses on all aspects of public health administration in Valley Community College in 2006 with her Associates Degree addition to Federally Qualified Health Centers administration, Science: Nursing, and Ferris State University in 2015 with including Health Resource and Services Administration site her Bachelor Degree in Nursing Science and her Master visit management, Uniform Data System report development, Degree Nursing Science with a focus in administration. Since electronic health record incentive program administration, becoming a nurse, Corinne has had a multifaceted career direct patient care, clinical management and health education. including Medical/Surgical nursing, Labor and Delivery, Women’s Health, Home Care, Quality and Safety, and nursing Sonya Datta-Sandhu, CNM leadership. Corinne has been performing as a nurse leader Certified Nurse Midwife, Grace Health for the past eight years. Corinne is also involved in multiple [email protected] professional organizations including the Michigan Nurses Sonya is part of the OB/GYN team at Grace Health and began Association, the American Nurses Association, Golden practice in 2012. She received both a Bachelor of Science in Key International Honors Society, and Sigma Theta Tau Nursing, and a Master of Science in Nursing in Midwifery from International Nursing Honors Society. Corinne joined the Emory University Nell Hodgson Woodruff School of Nursing. Family Health Center in January of this year. Sonya has a special interest in women’s health education and 12 contraception. Transforming the Health of Our Community, One Person at a Time.™
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Greg Deacon, M.A. LLP CCS Stacey R. Gedeon, PsyD, MS Director of Outpatient Services, Cherry Health Clinical Psychopharmacology, Director of Behavioral Health [email protected] and Integrated Primary Care, MidMichigan Community Greg Deacon started as an advocate on an assertive Health Services community treatment team at Harbinger in Grand Rapids, [email protected] Michigan. He became a supervisor of the Fully Integrated Dr. Stacey Gedeon is the Director of Behavioral Health and Treatment Team at Touchstone Innovaré in 1998, after Integrated Primary Care for MidMichigan Community Health receiving his Masters of Arts in Counseling Psychology. Services, a Federally Qualified Health Center located in During his tenure, simultaneously managing both Case Houghton Lake, Michigan. She is a clinical health psychologist Management and ACT teams, he was trained in Cognitive who has worked in health care for 20 years. In addition to Therapy by the Beck Institute and Dialectical Behavior Therapy developing an integrated primary care program, Dr. Gedeon has by Behavioral Tech. In 2006, Greg started the Counseling established multidisciplinary programs to assist patients with Center for Touchstone Innovaré and managed this program chronic pain, diabetes and chronic complex diseases. until Touchstone Innovaré merged with Cherry Street Health services (Cherry Health) in 2010. In 2011, Greg became Phoebe Goldberg, MPH, CHES the Director of Outpatient Services managing Leonard Program Manager, Michigan Public Health Training Center Street Counseling, Heart of the City Counseling Center, and [email protected] Southside Health Center (Cherry Health’s medication assisted Phoebe Goldberg is the Program Manager for the Michigan treatment program). Public Health Training Center, a part of the HRSA-funded Region V Great Lakes Public Health Training Collaborative. Kayla Doyle, LMSW In this role, she supports student development through Director of Integration, Cherry Health coordinating collaborative projects and field placements that [email protected] pair students, faculty and community partners in capacity Kayla Doyle joined Cherry Health in 2008 for her MSW building activities. In addition, Phoebe implements training internship. She simultaneously served with Cherry Health needs assessments for public health workforce continuing AmeriCorps for 2 terms of service. She continued on to education. Phoebe earned her MPH in Health Behavior and become a child and adolescent therapist at Burton Community Health Education at the University of North Carolina Gillings Health Center, assistant to the Community HealthCorps School of Global Public Health and her BA in American Culture program, and coordinator of migrant and homeless outreach. at the University of Michigan. She is currently the President- In 2010, she became the manager of the Cherry Health Elect of the Great Lakes Chapter of the Society for Public AmeriCorps team. During this time, she also took leadership of Health Education. implementing the outreach and enrollment team in response to the Affordable Care Act and opening of the Marketplace. Oscar Gomez In 2013, Kayla accepted the Manager of Integration position CEO, Health Outreach Partners at Cherry Health, focusing primarily on pediatric integration. [email protected] Kayla became Director of Integration in February of 2016, Oscar Gomez is the Chief Executive Officer of Health focusing on all aspects of integration. Doyle received her Outreach Partners. Born to Mexican immigrants, he is B.S. in Psychology and Masters of Social Work with a clinical bilingual in English and Spanish. Oscar holds a Bachelor of concentration from Grand Valley State University. In 2015, she Arts in International Studies from Pepperdine University completed the Certificate in Integrated Behavioral Health and and has 23 years of community health experience. In 1992, Primary Care at the University of Michigan. he was an administrative assistant with HOP and in 2000, Oscar was named CEO. As CEO, he led HOP through two Lee Francis, MD, MPH company re-designs including an expansion from a regional President and CEO, Erie Family Health Center scope into a national scope where they focus on safety [email protected] net organizations serving low income, marginalized and Dr. Lee Francis is the President and CEO of the Erie Family vulnerable communities. In addition to serving on numerous Health Center. He is a board-certified internist caring for community and national board of directors, Oscar has a adult patients at Erie Family Health Center and an Assistant certificate from the UCLA Anderson School of Management, Professor of Clinical Medicine at Northwestern University Health Care Executive Program and is a former LeaderSpring Feinberg School of Medicine. Recognized for his leadership, Executive Fellow. Dr. Francis is the current Chair of the board of the Bulletin of the Atomic Scientists and the Chair of the board of the Illinois Primary Health Care Association and is involved in many other civic, community and professional organizations. www.mpca.net 14 PRESENTERS
Michelle Jester, MA Center of Excellence (ACE) Programs, as well as clinician Research Manager, National Association of Community engagement and advocate recognition. Prior to NACHC, she Health Centers managed the grassroots advocacy program at the Parkinson’s [email protected] Action Network, where she was Advocacy Manager. Ms. Jester is a public health researcher who oversees multi- million dollar community-based and policy-related research Jaspreet Malhotra, MPH projects. She managed the research project that led to the Program Specialist, Michigan Primary Care Association development of a protocol for measuring patient complexity [email protected] in terms of social determinants of health. This tool will used to Jaspreet Malhotra is a Program Specialist with the Michigan inform clinical care and care management to provide patients Primary Care Association serving on clinical and enabling with the services and other community supports they need services teams. She has Bachelor of Arts in Sociology from and also to inform payment reform and risk adjustment. the University of Michigan and a Master’s of Public Health from the University of Florida. Jaspreet worked as a Navigator Sara Koziel, MA prior to joining MPCA as a Certified Application Counselor. Associate Director, Integrated Health, Michigan Primary Care Her education and experience has been instrumental in Association her current role where she provides training and technical [email protected] assistance on health insurance coverage, enrollment and other enabling services, as well as supporting the maternal Elizabeth Kwasnik and child health program expansion, model transformation Manager of Grassroots Advocacy, National Association of and quality improvement. Community Health Centers [email protected] Elizabeth joined NACHC’s Public Policy and Research division Please enjoy in January 2014 as the Manager of Grassroots Advocacy, and is the point of contact for grassroots advocacy in the Complimentary WiFi Midwest. She oversees NACHC’s Key Contact and Advocacy GT RESORT AND SPA
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Lynda Meade, MPA Jocelyn Pouliot, MD Director of Clinical Services and Michigan Quality Chief Medical Officer, Baldwin Family Health Care Improvement Network, Michigan Primary Care Association [email protected] [email protected] Dr. Joyce Pouliot has over 30 years of experience as an Lynda Meade is a health professional with extensive internal medicine physician. Dr. Pouliot previously was an experience in program management and network owner of a private internal medicine clinic in the Battle Creek development. As a professional in the field of health and area. Dr. Pouliot has an Associates Degree in Science, Henry human services for over 18 years, she has been a champion Ford Community College, Dearborn; BS in Zoology, Michigan for improvement in policies, systems and supports that State University, East Lansing; Medical Degree, University of improve health, safety and wellbeing for the undeserved. As Michigan, Ann Arbor; Internal Medicine Residency; Henry the Director of Clinical Services at the Michigan Primary Care Ford Hospital, Detroit; MPH University of Michigan School of Association, Lynda provides leadership and oversight in the Public Health, Ann Arbor. day-to-day operations of projects carried out by the Clinical Services Team including the Michigan Quality Improvement Jodi Pyper, RN, BSN Network (MQIN), practice transformation strategies, Director of Health Center Programs, Cherry Health leadership committee support, and key partner development [email protected] to maximize policies and resources. Lynda is currently serving Jodi received her Bachelor of Science in Nursing from as the Vice President of the Michigan Coalition Against Grand Valley State University in 1994. It was during her first Homelessness Board of Directors, member of the National clinical rotation in nursing school that she was introduced Association of Community Health Centers LGBT Primary Care to community health nursing through Cherry Health’s Task Force, nominated to the Michigan Health Information Cherry Street Health Center location. Upon graduation, Network (MiHIN) Operations Advisory Committee. Lynda Pyper’s passion for community health nursing led her to earned her Bachelor degree from Michigan State University a small rural health center in the Mississippi Delta, where and her Master Degree from Western Michigan University. she served as nurse and medical clinic administrator for 13 years. Pyper joined Cherry Health in 2007 as the nursing Dennis E. Means, MD, MMM supervisor at Belknap Commons Health Center after moving Chief Medical Officer, Family Health Center back to Michigan to be near family. She was later promoted [email protected] to site manager of Cherry Health’s Burton Community Dr. Means is a board certified obstetrician gynecologist with Health Center and in January 2016 assumed the role of over twenty years of clinical experience and over thirteen Director of Health Center Programs. Jodi is passionate about years of experience as a physician executive. He was named serving the underserved population and is dedicated to CMO of the Family Health Center in April, 2015. His academic leading and inspiring staff to ensure a culture of excellence, credentials include: Bachelor of Science from Michigan State quality outcomes, and collaborative practice with patient University, Doctor of Medicine from Wayne State University, centered care. OBG Residency in the Detroit Medical Center, Certified Physician Executive from the Certifying Commission on Larry Reynolds, MD, FAAP Medical Management and Master of Medical Management President/CEO, Mott Children’s Health Center from Tulane. He also completed Advanced Quality training at [email protected] Inter Mountain Health Care. Dr. Reynolds was appointed to the MI Governor’s Flint Water Advisory Task Force in 2015; in 2016, he was appointed by Tom Moore the Governor to the Flint Water Interagency Coordinating Founder and Owner, Two Moons, LLC Committee to help oversee the implementation of necessary [email protected] steps for the resolution of the Flint water issues. Tom Moore is the owner and principal of Two Moons LLC, He served as President of the Genesee County Medical a training and consulting practice. Prior to founding Two Society for 18 months through December 2005. He is also Moons LLC, he was the Director of Workforce Development past President of the Michigan Chapter of the American for Cherry Health. Tom is a licensed social worker, limited Academy of Pediatrics. Dr. Reynolds earned his BA from licensed psychologist, certified advanced addiction counselor Wayne State University in 1974 and his M.D. from Howard and certified clinical supervisor in the state of Michigan. University College of Medicine in Washington, D.C., in 1979. He is currently the chair of the Michigan Certification Board of Addiction Counselors and teaches part-time for Western Michigan University in the Counselor Education and Counseling Psychology Department and the Specialty www.mpca.net Program in Alcohol and Drug Abuse. 17 PRESENTERS
P. Ann Ryan, DO, PhD Day, Blow and American Gangster. He was recently featured in Family Practitioner the PBS Frontline documentary entitled Drug Wars, the VH-1 In 2011, after 16 years in rural Family Practice, Dr Ryan special entitled The Drug Years and the VH-1 documentary, returned to East Lansing and MSU. From 2011 through 2014, Planet Rock: The Story of Hip Hop and the Crack Generation. she provided primary care at the MSU Student Health Center. Bob has been named Outstanding Speaker of the Year by In 2013, Dr Ryan joined the Physician Peer Education Project numerous associations. on Immunization, a collaborative effort between the CDC and the Michigan Department of Health and Human Services, Judge Jodi Debbrecht Switalski coordinated through MSU Extension. As a presenter for the Appointed to her judicial seat by the Governor of the State project, she provides live updates on vaccine preventable of Michigan, Judge Jodi Debbrecht Switalski has witnessed diseases to medical providers throughout Michigan. She firsthand the devastating effects of interpersonal violence, currently devotes her time to this project and to her substance abuse, and dependency within our families, our Complementary Medicine Practice in Okemos, Michigan. children and our communities. For over 25 years, she has been on the front lines of mid-America pioneering an early Chris Shea state response to synthetic drugs and the opioid epidemic, CEO, Cherry Health orchestrating town hall forums and seminars in schools [email protected] and private institutions, reaching out to judges, correction Chris Shea is the Chief Executive Officer of Cherry Health, officers, medical professionals and more. Judge Jodi co- a Federally Qualified Health Center based in Grand Rapids, founded the Regional Anti-Drug Education and Outreach Michigan. He has presented to diverse organizations on organization and founded a regional veteran’s treatment the integration of care including the Michigan Primary Care court in the State of Michigan. As senior associate with the Association, the National Association of Community Health Stutman Group, Judge Jodi speaks frequently to thousands of Centers, the National Network for Oral Health Access and the students, parents, medical professionals and more regarding National Council for Behavioral Health. the devastating drug epidemic our country faces today.
Ken Sikkema Patty Wagenhofer-Rucker Senior Policy Fellow, Public Sector Consultants Integrated Health Director, Genesee Community [email protected] Health Center Ken Sikkema is a senior policy fellow at Public Sector [email protected] Consultants. His areas of concentration at PSC include public After spending 15 years providing direct clinical services to finance, environment, and energy policy. His background individuals with developmental disabilities and co-occurring in state government and experience in the legislature are mental health and addiction disorders, Patty Wagenhofer particularly useful to organizations seeking to move the Rucker has spent the last 10 years creating innovative new state’s public policy agenda forward in innovative and programs and strategies for practitioners in an integrated creative ways. Prior to joining the firm, Mr. Sikkema served primary care, addiction and mental health system of care. in the Michigan House of Representatives for six terms and She is currently the Integrated Health Director at Genesee in the Michigan Senate for two terms. Mr. Sikkema is a cum Community Health Center. Her current projects include focus laude graduate of Harvard University with a BA in History. on the following areas: a) reducing avoidable ED visits, b) He received his MBA with distinction from the University of expanding the role of recovery coaches/community health Michigan School of Business Administration. workers, c) increasing the utilization rates of women who are screened for breast and cervical cancer, and d) increasing Robert Stutman availability of medication assisted treatment (Vivitrol and Former Special Agent with DEA, Former Head of NYC DEA Office Suboxone) for individuals who are opiate and/or alcohol Taking to the front lines of the drug wars, Bob Stutman made dependent. a 25-year career as one of America’s highest profile drug busters, five of which he worked undercover. As head of DEA’s Christina R. Welter, DrPH largest office, he became so visible the Columbian Cartel had Clinical Assistant Professor of Community Health Sciences at one time targeted him for assassination. Bob has appeared University of Illinois at Chicago on hundreds of television shows including Oprah, and is a drug Dr. Christina Welter is a clinical assistant professor of consultant for both CBS and PBS News. His autobiography, community health sciences of the UIC School of Public Dead on Delivery, was published by Warner Books and was the Health and director of the MidAmerica Center for Public basis for the television movie Mob Justice. He has been a drug Health Practice. She also is associate director of the school’s consultant on a number of films including Traffic, Training DrPH Program in Leadership and an IHRP Fellow. She leads the training core of the Illinois Prevention Research Center, 18 PRESENTERS
funded by the Centers for Disease Control and Prevention. Kathy Zolp, RN, BSN, MSN Prior to joining UIC faculty, she was deputy director of Cook Director of Clinical Systems, InterCare Community County Department of Public Health’s Prevention Services Health Network Unit. She earned her doctorate in public health leadership [email protected] from the University of Illinois at Chicago in 2010 and holds an Kathy Zolp is a registered nurse with over 35 years in various MPH degree from the University of Michigan. roles in the health care industry. She has held a variety of positions over the course of her career in both acute and Erik Wert, DO, FACOI ambulatory care settings. This includes clinical, management, Medical Director, Ingham Community Health Centers risk and quality experience and training. Kathy began her [email protected] career at Holland Hospital and worked for Borgess Health Dr. Wert, holds a Bachelor’s Degree in Biology from Union for 29 years prior to joining the staff at InterCare Community College and a Degree in Osteopathic Medicine from Michigan Health Network as the Director of Clinical Systems. She has State University. He is currently working on his Master of a Bachelor’s of Science in Nursing from the University of Public Health Degree from Michigan State University. He Michigan, is a graduate of Bronson School of Nursing and a completed his traditional internship and Internal Medicine Master’s of Science from Cornerstone University. Residency at Ingham Regional Medical Center/McLaren- Greater Lansing in 2000. He has been in private practice until joining the Ingham Community Health Centers in August, 2014. Dr. Wert is responsible for the coordination and oversight of all medical care and services administered through the Ingham Community Health Centers. Tina Wright Thank you! Program Manager, Emergency Management & Public Information, Massachusetts League of Community Health Centers 2016 Planning Committee [email protected] Tina Wright joined the Massachusetts League of Community Health Centers in early 2001, she supported the Office Chris Shea, Chair, Cherry Health of Public Affairs. Shortly after the tragedies of 9/11, her career took a major detour into the world of emergency Corinne Bradley, Family Health Center preparedness and response, and focused on helping Health Heidi Britton, Northwest Michigan Health Services, Inc Centers figure out where they fit into this newly defined arena David Brown, Family Medical Center of MidMichigan and advocated for Health Centers to be accepted as equitable Elise Bur, Upper Great Lakes Family Health Center response agencies alongside public health, hospitals, Loretta Bush, MPCA emergency management systems and long-term care facilities. Derek Commey, MPCA Tina’s work includes identifying funding sources, training assistance, education program development, representing Ryan Grinnell-Ackerman, MPCA Health Centers on planning committees, advisory groups and Sue Hoes, Alcona Health Centers tool development. Simmi Isaac, MPCA Alyssa Jones, MPCA Brad Zimmerman Tom Kochheiser, MPCA CEO, Phoenix Performance Partners, LLC Barb Lincoln, MPCA (formerly I3 Executive Coaching) [email protected] Lynda Meade, MPCA Brad Zimmerman has worked with behavioral health and Dr. Thomas Platt, Cherry Health primary care organizations across the country as a coach for Jim Raschke, MidMichigan Health Services over 24 years. Throughout this time, he has served over 1,500 Lindsay Sailor, MPCA executives and managers in more than 70 for-profit, non- Kim Sibilsky, MPCA profit, and governmental organizations in the United States Joanne Sheldon, MPCA and Europe. Brad has served as a member of the Board of Trustees of the Judson Center for 13 years and is an active fundraiser for the Make a Wish Foundation of Michigan. 19 EXHIBITORS
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Community Health Ventures Aegis Group Search Consultants, LLC Community Health Ventures (CHV) is the business Aegis Group Search Consultants, LLC is an executive search development affiliate of the National Association of firm. The Aegis Group provides recruitment and search Community Health Centers (NACHC). Founded in 2000, CHV services primarily to healthcare organizations and higher was created under the direction of health center leadership education institutions. We recruit high caliber executives and tasked with creating solutions to the tremendous and senior management leadership who oversee academic, economic pressures facing health centers. By negotiating clinical, research, corporate, financial, and administration and managing group purchasing agreements (Vip), staffing functions. Our clients include community health centers, solutions (ViS), lab agreements (ViL) and more, CHV helps member associations, colleges and universities, academic health centers reduce costs and remain competitive. medical centers, healthcare systems, hospitals, and physician www.communityhealthventures.com organizations. Our goal is to deliver a slate of accomplished candidates who have demonstrated track records to align BRONZE SPONSORS and enhance the strategic and operational objectives of the organization. In order to do so we learn about those Arthur J. Gallagher & Co. objectives as well as the opportunities and challenges Arthur J. Gallagher & Co. (Arthur) is one of the world’s largest facing the client and their environment. We interview key insurance brokerage and risk management service firms. stakeholders to identify and verify the elements required to Founded in 1927, Arthur has operations in 31 countries gain desired outcomes and productivity. and extend their client-service capabilities to more than www.aegis-group.com 150 countries through a global network of correspondent brokers and consultants. Gallagher Benefits Services, Inc. Healthcare Michigan (GBS), a division of Arthur J. Gallagher & Co. is one of the Healthcare Michigan is a print and digital publication serving largest and most successful providers of employee benefit the Michigan health care industry for more than 29 years. brokerage, consulting and administrative services. Founded As part of our MISSION, we offer statewide nonprofit in 1961, GBS is positioned to help develop and administer organizations, such as MPCA, the opportunity to promote programs that will enable organizations to maintain a high specific conferences and events gratis in exchange for quality, comprehensive employee benefit program. GBS has acknowledgment as co-sponsors. been recognized nationally as a leader and innovator in the www.healthcaremichigan.com employee benefit consulting and brokerage market. www.ajg.com Henry Schein, Inc At Henry Schein, our timely and diverse business solutions LabCorp offer facilities a 360° Solution in response to the specialized LabCorp provides leading—edge medical laboratory tests demands of community needs. Our full spectrum of support and services through a national network of primary clinical includes everything from high-tech equipment; office design laboratories and specialized Centers of Excellence with a and planning; and 25 exclusive product lines—to unparalleled regional laboratory located in Livonia, Michigan. customer service and knowledgeable sales specialists who www.Labcorp.com provide guidance you can depend upon for all phases of your organization’s requirements. UnitedHealthcare Community Plan of Michigan www.henryschein.com UnitedHealthcare Community Plan of Michigan serves more than 260,000 members in 65 counties throughout Michigan. We offer health care coverage to eligible adults and children through Medicaid, Healthy Michigan Plan and Children’s Special Health Care Services. UnitedHealthcare Community Plan of Michigan is committed to promoting healthy living within the communities we serve. www.uhccommunityplan.com www.mpca.net THANK YOU 20 to the sponsors for their support! Proudly serving MPCA members, so you can serve your communities.
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SPONSORS conventional vendors, athenahealth combines performance insights from our provider network of 76,000 with continually Nonstop Wellness updated payer knowledge and administrative work to help Nonstop Administration and Insurance Services is a mission- our clients get paid more, faster, focus on patients and thrive driven healthcare broker revolutionizing the way employee through change. healthcare is delivered through our partially self-funded www.athenahealth.com health insurance program, Nonstop Wellness. By removing the financial and operational barriers to partially self-insuring, Azara Healthcare we are able to provide a previously unavailable health plan Azara Healthcare, LLC is a leading provider of data driven model to health centers allowing them to secure improved reporting and analytics for the Community Health marketplace. health coverage at a significantly lower cost, including zero Azara’s solutions empower Community Health Centers, Primary out-of-pocket expenses for employees. The result is substantial Care Associations and Health Center Controlled Networks savings for both the organization and its staff. Nonstop is to improve quality and efficiency in all aspects of their care proud to partner with NACHC’s business development affiliate delivery through actionable data. Our flagship product, the Community Health Ventures (CHV) to offer the Nonstop Azara Data Reporting & Visualization System (DRVS), which Wellness program through its Value in Benefits (ViB) pilot. currently contains data for 18 million patient lives and helps our www.nonstopwellness.com/value-in-benefits clients meet the challenges of Health Reform and in achieving the goals of the Quadruple Aim. Quest Diagnostics www.azarahealthcare.com Quest Diagnostics is the world’s leading provider of diagnostic lab testing, information and services doctors and patients Benco Dental need in order to make better health care decisions. Benco Dental is the largest privately owned, full-service www.Questdiagnostics.com distributor of dental supplies, equipment, services and consulting in the United States. Founded in 1930 and headquartered in Pennsylvania, Benco Dental aims to “deliver EXHIBITORS success, smile after smile.” www.benco.com Adkisson Search Consultants Adkisson Search Consultants is a nationwide search firm with Caidan Management Company proven success in recruiting Executives, Dentists, Medical Meridian Health Plan (Meridian) is a family-owned, family- Directors and Physicians to Community Health Centers. operated company of passionate leaders, achievers and We match the right cultural fit, experience, knowledge and innovators dedicated to making a difference in the lives of our compensation level, to meet the client’s qualifications. Most members, providers and in the healthcare industry. Meridian importantly, we present high-quality candidates who are is currently the largest Medicaid HMO in Michigan and Illinois. genuinely interested in our client’s opportunity. When you Meridian provides nationally recognized and awarded care choose Adkisson Search Consultants, you are choosing the management and preventive care programs, with healthcare best the industry has to offer in terms of Quality, Service, offerings through Medicare, Medicaid, the Health Insurance and Reliability, which means top-notch senior leadership and Marketplace and Pharmacy Benefit Management. physicians for your health center. www.mhplan.com www.adkissonconsultants.com Cardinal Health Association of Clinicians for the Underserved Cardinal Health is one of the nation’s leading drug distributors The Association of Clinicians for the Underserved (ACU) is of pharmaceutical products and services. The Cardinal funded by HRSA’s Bureau of Primary Health Care to provide Health Community Health Centers team is focused solely on FREE resources, training, and technical assistance about improving outcomes for Health Center patients through drug clinician recruitment and retention to health centers. Stop by distribution, 340B contract pricing and programs designed for this TA booth to learn about the free resources and assistance your in-house, clinic or contract pharmacies. available to help you address your workforce challenges. www.cardinalhealth.com www.clinicians.org ClaimRemedi athenahealth ClaimRemedi is the ultimate solution for every stage in the athenahealth offers network-enabled services for electronic insurance claim lifecycle. Our online claim management health records, revenue cycle management, patient system delivers powerful analytics and executive level engagement, care coordination and population health. Unlike controls to put clients in charge of the entire claims process. 22 EXHIBITORS
ClaimRemedi streamlines the beginning of the claim lifecycle Early On Michigan through smarter eligibility verification, offers payer-specific Early On Michigan will provide public awareness materials claim scrubbing and edits to drastically reduce denied claims. about early intervention and special education services and/ www.esolutionsinc.com/claimremedi or supports. www.1800earlyon.org Commonwealth Purchasing Group Commonwealth Purchasing Group (CPG) is the nation’s leading eClinicalWorks group purchasing organization for community health centers eClinicalWorks offers ambulatory clinical solutions consisting and other community-based nonprofits. We combine the of EMR/PM software, patient portals and a community purchasing power of more than 500 member organizations health records application. With more 115,000+ physicians across the country with 75 nationally recognized vendors. Our and 600,000+ users across all 50 states using its solutions, members save over $30 million a year on everything from customers include physician practices, out-patient medical, dental and office supplies to computers, patient departments of hospitals, health centers, department of communications services, and financial services. health and convenient care clinics. www.cwpurchasing.com www.eclinicalworks.com
Delivery Dental Solutions Gilead Sciences, Inc. Deliver Dental Solutions (DDS) provides turn-key dental Gilead Sciences is a research-based biopharmaceutical management services to Michigan based Community Health company that discovers, develops and commercializes Centers. By partnering with DDS, CHC management teams can innovative medicines in areas of unmet medical need. We devote more time to running their primary care and behavioral strive to transform and simplify care for people with life- health operations, leaving the challenges of operating a threatening illnesses around the world. Gilead’s portfolio sustainable dental practice to our expert dental and business of products and pipeline of investigational drugs includes professionals. Our combination of FQHC, dental, and business treatments for HIV/AIDS, liver diseases, cancer, inflammatory experience makes us uniquely qualified to manage your CHC’s and respiratory diseases, and cardiovascular conditions. dental operations. www.gilead.com www.deliverdental.com Great Lakes Health Connect Dentrix Enterprise Great Lakes Health Connect (GLHC) is among the leading Dentrix® Enterprise from Henry Schein is the best-in-class providers of health information exchange services in the dental software for public health organizations. Its dental- nation. Based in Grand Rapids, Michigan, GLHC seamlessly specific workflow has interoperability with over 40 medical and securely facilitates the transmission of more than a billion solutions through HL7 interface to increase organizational messages a year across 129 health systems and nearly 4,000 efficiency. A robust database facilitates the federal reports primary, secondary and allied care provider offices throughout required for organizations to receive funds for quality the state. GLHC, a community-based nonprofit, is dedicated patient care. to improving the quality and accessibility of health care www.DentrixEnterpise.com information by creating care-connected communities across Michigan and beyond. www.gl-hc.org Visit the Exhibitors Health Consulting Strategies, Inc. HCS is a national firm with over 150 years of combined Showcase experience in the health care industry, and over 90 combined years of experience with FQHC development. The firm’s Visit the Exhibitors Showcase in Governors CD on Monday, principals, Marian Weber and BethAnn Perkins, are registered August 15, 7:30 am-5 pm to talk with experts, gather nurses with primary care, practice management, and informational materials, and learn about organizations development experience across the United States. that offer the products, services, and expertise you need to www.healthconsultingstrategies.com strengthen your Health Center’s operations and services.
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23 EXHIBITORS
Hooker DeJong, Inc. account all the documentation in your EHR, including free-text Hooker DeJong is a full-service architectural, engineering, and notes, scanned documents, custom fields, and dropdowns, planning firm. As primary care experts, we strive to create when reporting on your performance, so your providers get places that support and further the strategic initiatives of your fairly credited for the care they provide. organization and design a product that is intuitive, value- www.mediquire.com driven and especially suited for each client. www.hookerdejong.com Merces Consulting Merces Consulting Group, Inc., formerly Management i2i Population Health Resource Center, Inc., is an independent consulting firm that i2i Population Health (i2i) is a Kent, Leonard, Adam and Scott provides advice and counsel to management of all types of (KLAS) leader in the delivery of actionable population health. organizations in the development of strategies, programs, and i2i’s integrated population health management and analytics practices that serve to effectively utilize their most important solutions (i2i Tracks and PopIQ) have proudly served health assets—their human resources. Merces has clients nationwide care organizations for more than 16 years. i2i offers a depth in virtually every industry. The firm began working with its of experience from working with over 2,500 U.S. health care first Health Center client in Michigan in 1993, and established delivery sites across 35 states supporting 20 million lives. In a formal practice dedicated to the industry in 2007. Merces addition, i2i is certified as a Meaningful Use Clinical Quality Migrant and Community Health Center clients are found Measures and National Committee for Quality Assurance throughout the U.S., in urban and rural settings. Health Center certified Patient-Centered Medical Home pre-validated projects include advice to Boards on CEO compensation, technology. With i2i, health care providers optimize clinical, development of organizational structures, implementation of financial and operational success in order to reap the benefits compensation programs for staff and providers, and a variety of value-based care. of related services. www.i2ipophealth.com www.mercesconsulting.com
IFF Michigan Department of Health & Human Services – East IFF is a mission-driven lender, real estate consultant and Safe Fish Program developer that helps communities thrive by creating The Eat Safe Fish program at the Michigan Department of opportunities for low-income populations and individuals Health & Human Services provides free resources sharing the with disabilities. IFF offers affordable financing and real estate health benefits of fish and helps Michigan residents choose fish consulting to Health Centers across the Midwest. In the health that are low in chemicals such as mercury, PCBs and dioxins. care industry, IFF has made 100 loans totaling $50 million, www.michigan.gov/eatsafefish built or renovated over 1.5 million square feet or real estate and increased new patient visits by over 300,000. Michigan Department of Health & Human Services – www.iff.org Oral Health The Michigan Department of Health & Human Services Oral McKesson Medical-Surgical Health department serves Michigan residents oral health McKesson Medical-Surgical (McKesson) is committed to needs and works to reduce the impact of oral disease in helping Health Centers run a healthy operation with more the state. Special attention is given to those experiencing than 250,000 products. McKesson offers tools to help manage health inequities through promoting prevention, access and costs and enhance patient care—all while providing insights education on the importance oral health has on an individual’s and expertise to guide you through the changing world of overall health. health care. McKesson delivers the right products and the www.michigan.gov/oralhealth right solutions to address today’s challenges, while preparing for tomorrow. www.mckesson.com/chc
MediQuire MediQuire’s analytics solution helps FQHCs better measure, improve upon, and get paid for the clinical quality measures that matter to them—including UDS measure reported annually to HRSA, and any HEDIS measures they need to report to their payers under Pay-4-Performance plans. MediQuire’s Holistic Performance Reporting takes into www.mpca.net 24 EXHIBITORS
Michigan Council of Nurse Practitioners Formed in 2000 as a nonprofit, professional membership association representing all nurse practitioner specialties throughout the state, the Michigan Council of Nurse Practitioners (MICNP) seeks to provide nurse practitioners the THANK YOU leadership and resources to improve their practice environment to the exhibitors for their support! through education of its members and the community, legislative support on issues affecting the profession, and promoting access to nurse practitioner services. www.micnp.org OSIS Michigan Medicaid EHR Incentive Program At OSIS we believe everyone should have access to patient- Provide information regarding the Medicaid EHR Incentive centered health care. We believe that access to data analytics program requirements for AIU and Meaningful Use promotes improved clinical outcomes and is the key to Reporting as well as other topics relating to health information population health. Our mission as a non-profit 501(c)3, is to technology. leverage our national presence while collaborating regionally www.michiganhealthit.org to make NextGen a highly functional tool for Health Centers that have the same beliefs. This is accomplished by sharing Midmark Corporation expertise, resources, solutions (templates, reports, modules, Midmark Corporation (Midmark) is committed to developing etc.) and optimization methodologies developed specifically quality products, services and technologies that allow health for Health Centers. care providers to increase effectiveness in their practices. www.osisonline.net Midmark has a full line of high-quality products for the medical, dental and digital diagnostics markets. PMG, Inc. www.midmark.com PMG offers a unique revenue cycle management solution built especially for FQHCs. This process encompasses every National Cooperative Bank revenue cycle function and can be molded to accommodate National Cooperative Bank (NCB) has over 30 years of your center’s specific areas of focus. Our worry-free approach experience financing capital needs of senior living facilities allows you more time to focus on the core of your mission, and other health care clients throughout the United States the care of your patient population. PMG gets results for our —providing over $530 million in financing to the health care clients, including enhanced revenue, quickened cash flow, and industry. Whether a sole lender or partnering with other the alleviation of the headaches associated with the revenue financial institutions, NCB possesses the expertise to tailor cycle. In fact, PMG has afforded increased revenue for every transactions to meet its client’s short and long-term strategic one of our clients. Why shouldn’t you be next? objectives. Complementing this core financing capability, www.gopmg.com NCB provides a full suite of depository and cash management services via an Internet-based banking platform. Sacred Heart Rehabilitation www.ncb.coop Sacred Heart Rehabilitation is a non-profit Substance Use Treatment program providing detoxification, residential, NextGen Healthcare outpatient and prevention programming. Sacred Heart has NextGen Healthcare (NextGen) helps Health Centers improve three detox/residential centers and numerous outpatient collaborative coordinated care, patient engagement and centers in Michigan from southeast Michigan to southwest outcomes with integrated technology solutions for medical, Michigan and from Madison Heights to Bay City. dental and behavioral health. NextGen empowers Health www.sacredheartcenter.com Centers to nurture measurable healthier communities at lower cost for success in new value-based care models. Cost- Saginaw Bay Underwriters effective solutions and expertise include integrated electronic Saginaw Bay Underwriters provides consulting, design, health records, practice management, interoperability, patient implementation and services for group health plans and engagement and population health, care management, other employee benefits. Saginaw Bay Underwriters also analytics, revenue cycle billing, collections, claims, and offers workers’ compensation, liability and fleet insurance managed cloud services. for businesses. Contact Saginaw Bay Underwriters for a www.nextgen.com consultation. www.sbuins.com 25 EXHIBITORS
State of Michigan Children’s Services Agency The Foster Care Psychotropic Medication Oversight Unit (FC-PMOU) is an ongoing partnership between the Children’s Services Agency Child Welfare Medical Unit, Mental Health Services to Children and Families, and Juvenile Justice Programs, and the Medical Services Administration Pharmacy Management Division and Office of Medical Affairs. At FC- PMOU, we are committed to ensuring the highest quality mental health care for the approximately 13,000 children and their families served by the foster care system. www.michigan.gov
Thermo Fisher Scientific ImmunoCAP is a simple blood test that decodes potential sensitization to a wide range of indoor and outdoor allergens that could be the cause of allergic symptoms. The more you know about the combination of allergens affecting, your child, the better you can manage their allergies. www.isitallergy.com
VirtualCHC VirtualCHC & HIT Network provides technology-based solutions for common needs of Health Centers. It offers access to hosted applications such as electronic health and dental records, secure email, and more—all over the Internet. It also can provide a powerful custom reporting solution, including working with Health Center staff on report development. Consulting services are available for anything from assisting with vendor selection to local IT support. VirtualCHC serves as a Health Center’s HIT department. CPG is the leading www.virtualchc.net group purchasing organization for community health centers & other non-profit organizations. Saving you money on the products, services, supplies, & equipment your organization uses every day.
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