CUSTOMER SUCCESS STORY

Moving Beyond Borders Sierra Embedded Modules Enable Netcomm to Provide Gateway Solutions to ’s Remote Areas

Solution Summary Industry Enterprise, SOHO, Consumer

Customer NetComm Limited, based in Australia, supply home, small office, business, government, and Internet Service Providers (ISPs) with broadband Internet products and services

Challenge How to provide efficient and reliable gateway solutions to the large number of consumers and businesses located in remote areas of Australia Profile With over 25 years of experience, NetComm Limited supplies home, small office, business, government, and Internet Service Providers (ISPs) with broadband Internet Solution products and services. As a publicly listed company on the Australian Stock exchange, Netcomm 3G9W gateway (aka) based in Australia and with additional offices in New Zealand, NetComm offers the local Turbo 7 Series Wireless and international market leading data communication products, Gateway solutions and managed networking services. Sierra Wireless 3G HSPA embedded modules Challenge NetComm provides its innovative communications solutions to large distributors, such Results as Ingram Micro, and ISPs for integration into their end user solutions. The company • 3G connectivity to both consumers holds a commanding position in the key markets of digital subscriber line (DSL), high- and businesses outside the reach of speed networking, wireless, routers, VoIP, and HSUPA technologies. traditional broadband technologies Telstra Corporation Limited, Australia’s leading telecommunications company and one • Allow flexible, secure access to of the best known brands in the country, approached NetComm to design wireless corporate networks and Intranets gateways for business and consumer use. Telstra’s Next G network operates on from the road or remote locations the 850MHz band, allowing it to offer greater coverage than its competitors, and the company’s goal for the new gateways was to provide businesses and consumers the • Provide unprecedented 3G data ability to connect to Telstra’s Next G network everywhere coverage is available. transfer speeds Australia is a vast continent, with many consumers living outside the reach of traditional • Enable quick Internet access and broadband technologies, such as ADSL or cable. From a business angle, Australia has portability for temporary locations seen an increase in the demand for internet connectivity in remote locations used for where a landline is too time intensive mining, construction, boating, tourism, and more. or cost prohibitive (continued)

“Having successfully worked with Sierra Wireless since February, 2007... NetComm turned to its long-time partner for integration of the 3G HSPA embedded modules into the Telstra Turbo 7 Series Wireless Gateway.” CUSTOMER SUCCESS STORY

NetComm wanted to provide Telstra with “Sierra Wireless’ 3G modules are world-class gateway solutions that would serve the needs of the large remote community of and lead the way in terms of their performance consumers and businesses that make-up the Australian economy. and reliability...The module’s ability to operate reliably on different bands worldwide has lifted Solution Having successfully worked with Sierra NetComm’s wireless gateway solutions above Wireless since February, 2007, on any competition out there.” previous devices, NetComm turned to its long-time partner for integration of the Sierra Wireless 3G HSPA embedded modules into the Telstra Turbo 7 Series The end result is that home users Gateway and BigPond 7.2 Home Network Wireless Gateway for business and who do not live within traditional Gateway – developed by NetComm and Telstra’s BigPond 7.2 Home Network broadband technology coverage Sierra Wireless EMPOWERED™ – provide Gateway for consumers. The Sierra areas are able to connect to the the following benefits: Wireless HSPA embedded modules Internet at broadband speeds. provide reliable and secure broadband Small business and enterprise users can • Offer 3G connectivity to both consumers connectivity, with download rates of instantly connect to their Intranet wherever and businesses outside the reach of up to 7.2 Mbps. Additionally, the 3G they may be traveling or working off-site. traditional broadband technologies modules offer remote management and Telstra also offers IT administrators the maintenance of installations and real-time ability to configure the HSPA gateway to • Provide unprecedented 3G data transfer monitoring of gateway solutions. allow remote employees to securely and speeds easily connect to the company Intranet, “Sierra Wireless’ 3G modules are world- accessing file servers, printers, and email, • Allow flexible, secure access to class and lead the way in terms of their without the headache of complicated VPN corporate networks and Intranets from performance and reliability,” said Brett setups. the road or remote locations Stevens, mobile broadband product manager at NetComm. “The HSPA • Enable quick Internet access and module’s ability to operate reliably on portability for temporary locations where different bands worldwide has lifted a landline or alternative connection is too NetComm’s wireless gateway solutions time intensive, cost prohibitive, or simply above any competition out there.” not available

The mobility of 3G wireless connectivity also addresses the need for a portable or temporary communications solution. Contact Sales Inquiries: NetComm’s wireless gateways for Telstra [email protected] can benefit temporary construction +1 604 232 1488 sites, auditors working for long periods at customer sites, retailers in need of quick or temporary working point-of-sale (POS) terminals, and renters wanting access to the Internet without waiting six to eight weeks for a visit from their telecommunications provider. Results NetComm has already introduced its own Working closely with Sierra version of the Telstra gateway device to 17 Wireless and Telstra, NetComm countries world-wide, and, according to has enhanced performance of the NetComm’s Stevens, “all of our distributors wireless gateways on Telstra’s and ISP partners have commented on network to provide products that the improved performance of our device work significantly better than and the ease of setup.” NetComm similar products on the market. plans to use the next generation Sierra The HSPA wireless gateways provide an Wireless 3G HSPA embedded module, easy way for remote users to connect with voice support, in the next model to the Internet by simply inserting and of the NetComm wireless router, which configuring a Telstra Next G subscriber will also offer an additional voice port to identity module (SIM). Additional features provide telephone service and Internet offered by the gateways are a 4 port connectivity. Ethernet switch, stateful packet inspection (SPI) firewall, and parental control. The Telstra Turbo 7 Series Wireless

© 2008 Sierra Wireless, Inc. All rights reserved. This case study is for information purposes only. Sierra Wireless makes no warranties, express or implied, in this publication. The Sierra Wireless logo and Heart of the Wireless Machine are registered trademarks of Sierra Wireless, Inc. EMPOWERED is a trademark of Sierra Wireless Inc. All other company or product names that appear in this document may be trademarks of their respective owners. All product specifications are subject to change without notice.