ASSETS IN ACTION: ILLUSTRATING ASSET BASED APPROACHES FOR HEALTH IMPROVEMENT

JENNIFER MCLEAN AND VALERIE MCNEICE August 2012

Research report Case studies Appendices 03

August 2012 August ...... 167 rust...... 102 ...... 09 ...... 94 ...... 35

Introduction...... 06 Aims and objectives...... 08 Methodology...... Healthy ‘n’ Happy Community Development T Healthy ‘n’ Happy Community Routes Out of Prison (RooP)...... 39 Columba 1400...... 44 The Coach House Trust...... 50 Dads’ Group...... 56 Templehall (O4O)...... 63 Older People for Older People Gorbals Recycles...... 72 Home Buddy Scheme...... 78 The Zone’s GalGael Navigate Life Programme...... 85 StobsWELLbeing...... 14 Findings...... Discussion...... 29 Conclusions and recommendations...... 32 References. Urban Roots...... 111 Bute Produce...... 118 Playbusters’ Connecting Generations Project...... 126 Opportunities For All...... 132Fair Isle Primary School’s The Big ShoutER...... 139 Castlemilk Timebank...... 146 218...... 153 ‘n’ Textile...... 161 Rag Tag Fab Pad...... protocol...... 176 Appendix A: Research Appendix B: Case study analysis framework...... 178 Appendix C: Interview schedules...... 183 Appendix D: Case study contact details...... 185

Acknowledgements...... 04 Contents Contents 04 Assets In Action: Illustrating Asset Based Approaches For Health Improvement

Thanks are also due to a number of Acknowledgements organisations and individuals for their help, time and insights namely, the Grateful thanks are due to the staff and BIG Lottery, the Scottish Community participants of the projects and initiatives Development Centre, the Community who gave so freely of their time and Health Exchange, Equally Well and the knowledge, shared their experiences staff of GCPH. and stories, and opened their projects to us. Without their support, passion and Thanks also to Carol Tannahill, Fiona enthusiasm, there would have been no Garven and Eric Samuel for helpful study at all. comments on this report. Research report Introduction 06 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and thewayplanners design places practitioners engagewithindividuals It hasthepotentialtochangeway factors thatnurturehealthandwellbeing. innovative waystoimpactonthepositive assets perspectiveofferspracticaland The literaturesuggeststhatthe ill health. improving healthandofrespondingto door tonewwaysofthinkingaboutand assets ofacommunitymayopenthe on thestrengthsofindividualsand health assets.Assessingandbuilding working thatpromoteandstrengthen Asset basedapproachesarewaysof mutual supportandcaring. encourages aspiritofcooperation, better connectedwitheachotherand control enablespeopletobecome and capabilities.Itisthoughtthatsuch through developmentoftheircapacities idea ofpeopleincontroltheirlives Central toassetsapproachesisthe about people,skillsandopportunities. you canputapriceon.Assetsarealso they aremorethanjustthethings fi nancial, physicalandenvironmental; of goodhealth.Assetscanbesocial, the developmentandmaintenance against poorhealthandalsosupport and collectively–whichhelpprotect communities have–internally, externally collective resources whichindividualsand Health assetsaredescribedasthe health inequalities. population healthandreducing being potentiallyimportantinimproving have recentlycomeintosharperfocusas Health assetsandassetbasedworking Introduction illness andreducingpremature deathis wellbeing andidentifyingrisk,preventing between creatinggoodhealthand A dialoguearoundredressingthebalance communities? healthy, fl ourishing andconnected can workinginthiswayhelptocreate sustainable healthandwellbeing.So, area, therebyprotectingandpromoting helps tomobilisetheresources inan with communitiesasequalpartners:this built throughagenciesworkingtogether Arguably, strength andcapacitycanbe of health(ScottishGovernment,2011). social andpsychosocialdeterminants infl uencing andprotectingthematerial, partnershaveapivotalrolein statutory and responsibility oftheNHS–voluntary supporting goodhealthisnotthesole In Scotlanditisnowwidelyacceptedthat be realised. happen toenablethesebenefi questions remainaboutwhatneedsto on healthandinequalities–but benefi ts havethepotentialtoimpact not theproblem.Theseproposed and tobeseenaspartofthesolution, engaged howandastheywanttobe communities; theopportunitytobe decisions whichaffectthemandtheir where theylive;theabilitytoinfl include morecontrolovertheirlivesand those whoengage,thepotentialbenefi for individualsandcommunities.For based approachhavebeenproposed A numberofbenefi ts oftakinganasset services. in moremeaningfulandappropriate having somethingtooffer, resulting people andstaffonthebasisofeach opportunities fordialoguebetweenlocal Asset basedworkingcouldpresent (FootandHopkins,2010). and services ts to ts uence ts Introduction 07 August 2012 August ng The Glasgow Centre for Population The Glasgow Centre for Population Health has produced two briefi The case studies of these projects The case studies of these projects of asset highlight the key characteristics the based working and demonstrate approach strengths and challenges of the and for individuals, the wider community also provides project staff. This research a valuable insight into the practical most experiences of those working asset closely with communities in an this report based fashion. Lastly, policy presents points of learning and implications for the future development of asset based working in Scotland. papers on the subject of asset based approaches, both of which are available on the GCPH website – www.gcph.co.uk. This piece of research profi les the work profi This piece of research the aim of illustrating of 19 projects with approaches are currently how asset based being applied in Scotland. emerging (Foot, 2012). Whilst there is Whilst there (Foot, 2012). emerging to relating body of evidence a growing also gaps in this there are health assets, about why base. Questions evidence asset based working, and how to adopt methods to measure and appropriate approaches, remain and evaluate such the literature unanswered in (GCPH, 2012). Aims and objectives 08 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement approacheshave beenapplied. underpinningasset based whetherandhow theprinciples Explore, withineachcasestudy, • Specifi cally theresearch aimedto: an approach”. orinitiativesthathavetakensuch services a setofcasestudiesbasedonprojects, improvement inactionbyproducing asset basedapproachesforhealth The aimofthisstudywas“toillustrate settings. being realisedandenhancedinreallife how individualandcommunityassetsare The purposewastobetterunderstand based approachesinaction. research wasdesignedtofocusonasset case studymethodology, thispieceof evidence (GCPH,2011)andutilisinga Building onareviewoftheavailable objectives Aims and appliedinScotland. healthimprovement canbe howassetbased approachesfor practitionersand researchers on areaccessibleto policymakers, Produce arangeofoutputsthat • approachesfor health improvement. futuredevelopment ofassetbased makerecommendations forthe Identify policyimplicationsand • assetbasedworking. transferablelessonsregarding casestudiestodrawout Synthesisethelearningacross • andreducinghealthinequalities in approachesareimprovinghealth Scotland. suggestthatassetbased Assesseachcaseforevidenceto • aswellaspectswhichhave proven outcomesoftheapproachtaken challenging. study, thestrengthsandpositive Highlight,aspartofeachcase • Methodology 09 August 2012 August ed by cation of , identifi 1 potential cases was supported by the potential cases was supported the Scottish Community BIG Lottery, and Well Development Centre, Equally (CHEX). Community Health Exchange Further projects were identifi by colleague recommendation and online searching. each Initial contact was made with project in writing. Following their researchers agreement to participate, the carried out a preliminary assessment to establish whether the work of the project was underpinned by asset based principles (see Appendix B). If a project was assessed as demonstrating asset based working (to some degree), the project was selected as a case and included in the research. Initial contact was made with 35 projects cases. Of the 35, nal 19 to yield the fi 14 were ruled out as cases: four were found to be services, rather than projects; one was very similar in nature to a project which had already been selected as a case, two were focused on the Research ethics Research research, commencing the Prior to of Scotland West with the GCPH liaised Service Ethics established and Research no requirement for ethical that there was Informed consent study. review for this all study participants was sought from prior to interview. Case selection were drawn from Individual projects and across Scotland. The projects various initiatives studied worked with audiences and focused on different a purposive topics/interest areas. Taking sampling approach

A purposive sample is a non-representative subset of a larger population, and is constructed to serve a very specifi c need or to serve A purposive sample is a non-representative subset of a larger population, and is constructed a very specifi 1 Study protocol The case study protocol (Appendix A) methods. The sets out the research was designed to ensure that research the data collected addressed the original objectives of the study via a conceptual framework and action plan for getting from questions to conclusions (Stake, 1995). Crucially, case studies permit the Crucially, their exploration of phenomena within real life context when the boundaries between the phenomenon and its context are not clearly evident (Yin, 2004). Case studies allow a unique story to be told (Neale et al., 2006). Why case studies? ‘how’ Case studies are used to answer 2009). They or ‘why’ questions (Yin, allow the exploration and understanding of complex issues, such as health improvement and health inequalities, and are considered to be a robust method when a holistic, in- research (Zainal, depth investigation is required 2007). The research element of this study element of The research from October 2011 to was carried out February 2012. A total of 19 individual and the full case cases were studied in Section 2 of this studies are presented methodology is set report. The research out below. This piece of research is an exploratory of research This piece involving case study investigation and based on qualitative multiple cases methods. Methodology purpose. Methodology 10 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement includingnewsletters,briefi • specifi informationandparticipant handbooks; projectplans,summary • andexternallycommissioned; evaluationreports,bothinternal • assessmentsformsandfi reports; endofyearreports,funding applicationsfor externalfunding, • and included: documentation variedbyproject documentation wascarriedout.The review ofexistingprojectspecifi Firstly, awideranging desk-based informationgathering process. necessary, toassistinthe wherepossible and deemed 3. analysis fromthedocumentary stage; context,andto clarifyinformation and provideadditional detailand projectstaffandparticipantsto 2. projectrelateddocuments; 1. collection approaches: This studycomprisedthreekeydata Data collection capacity ortimingissues. or wereunabletoparticipatedue respond totheresearchers’ invitations community asset,andninedidnot ofaphysical development anddelivery ofprojectsinaction observation with semi-structured interviews analysisofkey documentary c projectrelatedinformation nl nal c ng analysis ofthedata. carried outacase-by-caseandcross-case Following datacollection,theresearchers Data analysis was gatheredinthisway. action onaninformalbasis,butnodata ofthe project in allowed observation project premisesbythestaffwhich researchers werewalkedaroundthe On anumberofoccasions,the their experiences. andfreelydiscussed to beinterviewed researchers. Staffandparticipantsagreed openly sharedkeydocumentswiththe cases engagedwellwiththeresearch and wasrequired.All project observation However,project observation. noformal Finally, thestudy methodologyincluded improve reliability. fi noteinorderto nalised theinterview bothresearchersinterview reviewedand other tookwrittennotes.Followingeach asthe of whomcarriedouttheinterview were facilitatedbytworesearchers, one are presentedinAppendixC.Interviews topicguides and participantinterview challenges oftheapproachtaken.Staff well astheirviewsonthestrengthsand of involvementwiththeproject,as to refl ect onandsharetheirexperiences offered theopportunityforinterviewees weresemi-structuredand Interviews participants. with projectstaffand26 out acrossthe19casestudies:31 werecarried A totalof57interviews with staffandparticipantsofallprojects. Secondly, wereundertaken interviews websiteinformation. papers,mediacoverage,and Methodology 11 August 2012 August projects carryingprojects work out asset based did research which this in Scotland not include. sampling approach, Based on a purposive existing ed through projects were identifi and by contacts and establishments – approaches colleague recommendation restricted the variety of which potentially projects included. interviewedThe project participants All ed by the project staff. were identifi had spoke highly of the project they been engaged with. The researchers to speak did not have the opportunity of the with individuals whose experience successful. project had perhaps been less asset based working in a Finally, service in this setting was not included focused on The researchers research. to be project work alone as it was felt compare methodologically unsound to projects and services a single within is required to Further research study. cally at how asset based look specifi public approaches are being taken by services in a Scottish context. c individuals. cation The report presents and discusses the work of a small number of projects and initiatives in Scotland. The researchers fully acknowledge that there are many Limitations This study represents an initial attempt to illustrate asset based working in action and to characterise the features of asset based approaches in a Scottish context. Identifi be named All projects gave permission to and within the report and have reviewed for factual approved their own case study Quotations have been used accuracy. Findings to illustrate points within the not been section of this report and have c projects but by attributed to specifi project the speakers relationship to the each i.e. staff or participant. Within quotes case study (Section 2) individual are presented and are related directly to the work of that project but are not attributed to specifi Analysis was carried out within case Analysis was carried out within a thematic initially and, subsequently, to across-case analysis was undertaken was synthesise the learning. Analysis supported by use of Atlas.ti software. Specifi cally, the framework was used the framework was used cally, Specifi data into meaningful to: classify the the data into a categories; rearrange form; and develop and more manageable relationships and issues verify patterns, from the data. A case study analysis framework analysis framework A case study to facilitate B) was constructed (Appendix a range of sources of data from collation document, central working into one the analysis process. thereby aiding Methodology 12 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Table ofcases 1Descriptiveoverview Project Scotlandwide Routes OutofPrison(RooP) oub 40sYL Lc oodadIl Leadershipacademy LochLomondandIsle Columba 1400’s YPLA h oc os rs Gagw(ot et Horticultureand Glasgow(NorthWest) The CoachHouseTrust epealDd’Gop Kirkcaldy, Fife Templehall Dads’Group le epefrOdr Highlands Older Peoplefor People (O4O) Buddy Scheme The Zone’s Home Gorbals Recycles Life Programme GalGael Navigate Bute Produce Urban Roots Rutherglen Trust Community Development Mental Healthy ‘n’Happy StobsWELLbeing Dundee potnte o l The BigShoutER Kirkcaldy, Fife Opportunities forAll Glasgow(East) School’sFair IslePrimary Generations Project Playbusters’ Connecting 218 218

ateikTmbn Gagw(ot at Timebanking Glasgow(South East) Castlemilk Timebank Fab Pad Rag Tag ‘n’Textile

Location

Skye

amligo, Homesupport Recycling East Ayrshire Dalmellington, Glasgow (South) lso Suh Traditional skills Glasgow (South) lso Suh Environmentalprotection Isle ofBute Generalhealthand Glasgow (South) Cambuslang and atRnrwhr Youth services East Renfrewshire Glasgow (City)

ihad(ke& Crafts Scotland wide Wester Ross) Highland (Skye&

Key activity

Peer mentoring

traditional crafts

Gardening (principally) Social enterpriseand community support

community connections connections Growing food wellbeing involvement Family relationshipsand Making intergenerational Criminal justice

(exchanging skills) Homemaking

wellbeing Methodology 13 August 2012 August ciaries/year; staff staff Scale year; 22 staff ciaries; 1 part time 25 direct benefi member dedicated staff ciaries; 1 staff 70 - 200 direct benefi 11 staff 20 volunteers at any one time; ciaries currently; 32 direct benefi 4 home buddies 8 staff and 15-20 volunteers Aimed at population of 10,000 Aimed at population of 57,000; 180 volunteers 50 volunteers; 4 staff 3 trainees, 2 staff ciaries per year; 180 direct benefi per year; 6 staff ciaries 79 direct benefi 2 staff ciaries; 5 direct benefi 250 members; 1 staff 8 staff ciaries/year; 60 direct benefi Young dads dads Young Adults with poor mental health and Adults with poor from labour market furthest removed ciaries per year; 80-85 direct benefi staff 19 Short-term sentenced offenders on release Short-term sentenced ciaries per 1,000 direct benefi Over from disadvantaged people Young leaving care backgrounds and ciaries per year 130 direct of benefi Older people Population approach Older and vulnerable people adults Unemployed (and vulnerable) Population approach ciaries per year; direct benefi 90-100 Population approach Population approach Population approach Older people and young people 25 Families people Young Female offenders and ex-offenders 25 Population approach direct benefi 500-600 Adults with mental health issues people with history of, risk of, Young homelessness, who have new tenancy all ciaries/year across 600 direct benefi projects; 14 staff Target group group Target Findings 14 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 2 An importantfi nding fromthis research, driven way. worked withinacollaborativeandassets of anidentifi ed needbutthereafterwere involved intheseprojectsinitiallybecause community need.Participantsbecame to anindividualneedorarecognised based initiatives,eitherinresponse asset basedapproachtodeliveringneeds to need-theprojectsweretakingan assets based,allwerealsoresponding While allofthecasesstudiedwere surprisingly, need featuredstrongly. within assetbasedworking.And,perhaps identifi ed acontinuumofapproach were evident.Thus,theresearchers differences inthewaycasesworked B). However, commonalitiesand an assetsbasedapproach(seeAppendix or all,ofthecharacteristicsunderpinning by theresearchers, todemonstratesome, All nineteencases(Table 1)werejudged, A continuum 1. Balancing human’. earning’; ‘empowering’;and‘being ‘balancing’; ‘connecting’;‘learningand reach. Fivethemeshavebeenidentifi inscaleand areas ofinterest,andvary range oftopicrelatedactivitiesand target audiences,arebasedonawide Scotland andhaveadiverserangeof The casesweredrawnfromacross arising acrossallofthe19casesstudied. activities, experiences,andlearning of theresearch. Thefi This chapterpresentsthekeyfi Findings Seehttp://www.internationalfuturesforum.com/

ndings refl ndings the ect

ndings ed: approach andoutcome Relationship betweentypeof Figure 1 participative approaches, however, may Asset basedworkingthatisrootedin diffi cult in thisenvironment. Developing personalassetsismade cycle ofdependencyoveranindividual. may perpetuateneedandcreatea outcome. Adefi between typeofapproachandlikely Figure 1demonstratestherelationship resources ratherthanperpetuatingneed. working whichdevelopsstrengthsand addressed usingadifferentmodelof the projectsstudied,defi cits arebeing approaches. Rather, wefoundthatin defi cit basedapproachesandasset not asimpleandcleardivisionbetween addressing need.Inpractice,thereis approach isnotanalternativeto therefore, isthattakinganassetbased Futures Forum. from theInternational Adapted withpermission cit-driven approach cit-driven 2

Findings 15 es August 2012 August exibility: structure exibility: e.g. a twelve week programme, but week programme, e.g. a twelve was possible participation continued or organised alternative means, through otherwise. qualifi the programme “Completion of to a ‘package of them [participants] support and ts’ including continued benefi to play a peer allows past participants for newer intakes.” support role (Staff) a client stays with “The average time is thirteen weeks. However the project often the client and [staff member] and the line between form relationships and [engagement with the project] becoming friends can be blurry.” (Staff) on Those cases without limitations a degree engagement duration expressed recognised Whilst it was culty. of diffi longer that some participants require propensity term support than others, the of project participants to become dependent was very and prevented real more new participants (with, arguably, t) from accessing a potential to benefi place. know how to doesn’t “The project let go.” (Staff) want to move on “Some people don’t for up room to something else to free someone else.” (Staff) Planned fl In terms of how the projects organised themselves, the cases demonstrated that it is possible to work in an asset based fashion while running a well planned and xed exibility: engagement exibility: For a small number of cases, the initial stage of project engagement was fi “There’s no limit on the time each person no limit on the time each “There’s is engaged for but most people move on years.” after two to three (Staff) Planned fl exible approach to the engagement A fl all of of participants was taken by almost were the cases studied. Referral pathways come from many and varied (“…referrals ) and self referral sources” many different emerged strongly as an engagement mechanism. In terms of the duration of participants’ engagement, almost all cases had some freedom to allow participants to stay with the project for as long as they wished. For example, one case was based on the For example, one case was based need notion that people have an inner for a to be creative and an outer need include living wage. Other examples to connect recognising individuals’ need purpose with others, to have a sense of or ‘give and belonging and to contribute Responding to back’ to their community. to came individual and community need cases through strongly in many of the studied. The cases also servedThe cases also to highlight the the nature of need. A importance of evident (particularly distinction was craft activity) in those cases involving for and the need to. between the need be more likely to generate strength likely to generate be more to be developed, further assets allowing cycle of a more positive and sparking not describe These cycles do change. but different aspects of different worlds the current world. Findings 16 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Continuing thethemeof‘balancing’, The growthtrade-off (Participant) having routine.” but thengetusedtoitandevenenjoy “Some strugglewiththestructure atfi (Staff) deliverable.” is reactive andmakestheproject centred nature oftheapproach that structure balancesouttheperson project structure issetandstrong. The “[The project]isnotformulaicbutthe chaotic lifestyles. and routineasanantidotetootherwise instilling notionsofplanning,purpose to beimportantfortheirclientgroupin Structure wasalsoseenbymostcases studied. was evidentwithinallofthecases staff. Thismodelofadaptableworking project remainedmanageableforthe participant and,atthesametime, the other, createdownershipforthe fl exible andresponsiveworkingon the onehandwithparticipantled that balancingadegreeofstructureon organised project.Theresearch found rst (Staff) to offereffectivepeersupport.” without limitingthe[project’s] capacity the project tobecomemore professional “We’re toconsolidateoperationof trying terms ofwhatmadeitwork. lead tothelossofprojectintegrityin face-to-face natureoftheprojectand local, expand wouldendangerthevery that capitalisingonanyopportunityto Further, forsome,therewerefears (Staff) reach them.” people thatneedyourhelpbutyoucan’t “It’s difficult knowingthatthere are (Staff) opportunity isawastedlife.” missed opportunitiesandeach were justendorsedtodoit.We seethe “There’s somuchmore wecoulddoif resources madethisdiffi would liketodomorebutcapacityand frustration attheirownlimitations–they studied, staffexpressedsomekindof In alargeproportionofthecases integrity. to bemadebetweenopportunityand research uncoveredaperceived trade-off cult. cult. Findings 17 o f was 3 August 2012 August

4 uence how the participant thinks, feels uence how the participant Bridging activity was seen in cases Bridging activity was seen in cases or aiming to connect with marginalised down excluded individuals, or to break to cultural barriers, and also in attempts or services,link people to other initiatives including statutory services. public builds new relationships “The project so and friendships… and by doing communities and greater stronger creates cohesion between generations.” (Staff) “…helps [people] who may feel isolated and access the range of to recognise networks and supports available around them.” (Staff) In terms of bonding, several of the cases studied had a focus on connecting participants to their own local communities and creating a sense of belonging. seen in all cases. Development of both seen in all cases. Development similar to bonding capital (linking people (linking each other) and bridging capital was between different types of people) apparent. It is the tracks”. It is the as “parallel one case of these tracks intersection subsequent point as an important that emerged the journey; where individual’s within the meets and begins to work of the project infl of the project. It would and acts outside of the cases studied, seem that, for many from the ‘spilling over’ of success comes within uence achieved the positive infl into the broader the project environment life of each participant. public and private Collaborative working Evidence of building social capital nition.html ected

Social capital is about the value of social networks, bonding similar people and bridging between diverse people, with norms Social capital is about the value of social networks, bonding similar people and bridging ng Paper 34. GCPH 2012. See GCPH Finding Series Briefi reciprocity. http://www.socialcapitalresearch.com/defi reciprocity. 3 4 Another boundary observed in the exists within the lives and research behaviours of participants. This boundary can be described as the initial separation when behaviours of an individual’s participating within the project and how they live their lives within the wider community and their private life. These two realms were described by “It’s just become my life.” “It’s (Staff) “I haven’t slept well in seven years! It’s slept well in seven years! It’s “I haven’t not just a job.” (Staff) “I’ll turn my hand to anything to help “I’ll turn my hand to anything other people.” (Staff) Most cases were driven by one central Most cases were driven by one person who spoke of their commitment nature to the project and the rewarding of their role. For this person, the boundaries of their work responsibilities often and personal involvement were blurred. “We’re not from the council or the NHS. not from “We’re is these organisations Consultation from usually because something is looming. and neutral.” agenda free We’re (Staff) Around half of the cases studied refl half of the cases Around boundarypositively on their spanning primaryrole – i.e. their responsibilities within one organisation are not rooted One across many. or sector but span herself as “the staff member described outsider”. credible Boundary spanning 2. Connecting Findings 18 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement were rooted in the voluntary sector,were rootedinthevoluntary all Importantly, whilstmanyofthecases (Staff) enhance theirresources forthefuture.” to themanddevelopskillsutilise their lives,determinewhatisimportant “…allow themtotakebackcontrol of (Staff) communities.” lives andofotherswithintheir sustainable improvements intheir order togainlifeskillsmake skills toenhanceandfurtherdevelopin resources andworkingtoprovide the “It’s largelyaboutrealising assetsand (Staff) building linksofreciprocity andtrust.” general termsforthecommongood,by improving theirneighbourhoodsin “Many participantsfeeltheyare future. as aprecursorforchangedifferent – collaboratingwasviewedtobecrucial sustainability emergedasacentralissue strongly. Itisnoteworthythat organisational collaborationfeatured across allcases.Bothpersonaland and relationshipbuildingwasdominant Language aroundconnecting,linking (Staff) bring thembacktogether.” “Common culture dividespeople.We the heading‘sharedexperience’below. people –thisisdiscussedfurtherunder the projectswasconnectinglike-minded Also, oneofthekeypurposesmany (Staff) of manyparticipants.” “…‘rootlessness’ ispartoftheexperience involvement Shared experienceof (Staff) based onmutualtrustandrespect.” to buildanewqualityofrelationship in theprogramme alongsideeachother “Participants andsupportstafftakepart (Staff) support.” it’s equityinapproach andmutualin “We’re nothere todoitforpeople– many cases. for boththeparticipantandstaffin placed onthevalueofexperience degree ofownership.Importancewas process ofwhichtheparticipantfelta the participants,throughfacilitatinga ‘working with’ratherthan‘doingto’ Many ofthecaseswerepremisedon studied. of sharedexperiencesinthecases the research highlightedtheimportance Linked closelytocollaborativeworking, (Staff) wedoconnects.” “Everything (Staff) participants require toprogress.” andjoinedupinterventions services are formedtoprovide thefullsetof we canensure appropriate partnerships working...By engaginginlocalnetworks, “There’s astrong ethicofpartnership andsectors. services dependent oncollaborationacross approaches beingtakenwerelargely –theassetbased publicservices statutory including initiatives and/orservices, alongside numerousotherprojects, of thecasesstudiedwereworking Findings 19 August 2012 August In a small number of cases, these staff these staff number of cases, In a small the project that through had progressed or worked they subsequently for. volunteered things happened to “Because the same them me as them I understand learned just from better than if I’d about it.” reading (Participant) sense of working In general, a strong common good was together for the clear with recognition that collaboration was necessary to ts for individuals, the generate benefi as a wider community and society whole. like a big pot of soup: together “We’re than all of us greater we are individually.” (Staff) “The history of the and life experiences [staff] makes them credible.” (Staff) In other cases, peer support was more In other cases, peer support was employed structured – support staff were on the basis that they had a personal participants’ understanding of the project situation and the ability to demonstrate like. what a positive future could look “The project is run on a rolling rolling is run on a “The project can join so new participants programme this allows the people in any week and involved for some time to who have been new.” who are help out those (Staff) Peer support played an important part important part played an Peer support some this was of the cases. For of many participants by allowing made possible for in the project been involved who had period to assist others. a considerable Findings 20 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement creative” toovercome this. reported thatthey“…hadtobe groups basedonneed.Onecase for worktargetedatspecifi pots offundingtendedtobesetaside approach hadanaddeddiffi Projects takingawider, population . survival” described byonecaseas“fi new fundingstream.Thiswas in ordertomeettherequirementsofa something theyhadfoundtoworkwell diverted theirfocusfromdoing over timemeantsomecaseshad tendency forfundingthemestochange Alongside theseconstraints,the (Staff) funders.” expectations anddeadlinesimposedby people whocannotnecessarilymeetthe principles whenyou’re workingwith “It canbedifficult tostickyour (Staff) diffivery cult toplanahead.” consistency. Short termfundingmakesit “Our workneedslongtermvisionand deadlines. future planning,andimposed culture ofuncertainty, diffi around itsshorttermnature–a and therewereinherentconstraints upon bythecasestoenabletheirwork, studied. Externalfundingwasrelied negative termsbyalmostallofthecases working: fundingwasdiscussedin to beamajorchallengeassetbased The research foundeconomicissues based’ The businessofbeing‘asset 3. Learningandearning culty in culty c population c ghting for culty as culty (Participant) harsh life.” there butyou’vebeenknockeddownbya “It doesn’t giveyouskills–they’re already (Participant) I’m gladIcame.” anti-depressants sinceIcamehere. “I’m offalcoholandI’vecutdownmy their health. confi dence andselfesteem,aswellto to theirlives,andinparticular of thedifferenceprojectshadmade Participants wereemphaticinspeaking addictions andmentalillhealth. includingoffending, to publicservices for breakingrepeatcyclesthatarecostly evidence thattheyhadbeenresponsible able toprovide(largelyanecdotal) A numberoftheprojectsstudiedwere in place. was service demand, ornostatutory back, wereinadequatetomeet mayhavebeenscaled Such services publicservices. provision ofstatutory gaps andcoveringcracksinthe their economicvalueintermsoffi themselves, anumberofcasesspoke diffi culties inaccessingfunding Paradoxically, whilstworkingthrough project delivery. funding wasassociatedwithtimelostto cases, thestafftimerequiredtoapplyfor Further, duetothesmallscaleofmost (Staff) will be,astruggle.” “Funding hasbeen,andprobably always (Staff) without.” “Funding isanuncertaintyIcoulddo lling Findings 21 August 2012 August dence to dence dence; enhance “One of the main aims of the project is of the project the main aims “One of ‘work in becoming [volunteers] to assist the confi and to have ready’ a job.” apply for (Staff) with extremely “It gives people or community limited work experience of work within a connections a place community.” context of a supportive (Staff) recognised that, most cases Importantly, was for their participants, employment “…the holy grail” – a long term goal was not for most, and something that Across desired by or accessible to all. and all cases, the worth of the project in it, the value of those participating goal of were viewed as greater than the Within securing training or employment. the project environment, participants were able to regain confi and existing skills and build new ones; which, gain (workplace) experience – to or for some, helped them return new enter employment or take up further opportunities for training and education. Helping participants to “… go back to life with much better attitudes following support” from the project was seen to be of greater value than securing them a job that they may not be ready for. as a also emerged Volunteering common mechanism for participants to demonstrate their worth to themselves and is discussed and their community, further under ‘giving back’, below. Experiential learning A strong focus on doing rather than measuring was evident. In almost all nancial nancial nancial nancial support Worth Assisting participants into training, education or employment was one of the aims in almost all of the cases. Social enterprise, such as selling second Social enterprise, such as selling produce, hand goods or locally grown emerged as a common fi A small number of the cases had an A small number of the cases had or income generating mechanism the short mechanisms, both to alleviate to term issues around funding and of the support long term sustainability approach. It was not only funding that arose as being important for project sustainability, but also people. Linking back to an earlier point, the cases were largely driven by and centred around one committed individual. This raises questions about the future of such projects should this person move on. Financial sustainability none system across the cases. Notably, self of the nineteen cases were fully and all relied on cient however, suffi external funding to some degree. As a result, external support (in As a result, external fi legal and literacy, numeracy, downturn, external agencies were downturn, external their attention to be diverting perceived inwards. for projects was felt to issues, advocacy) also faced in Challenges were be scarce. opportunities for securing employment participants. The current economic climate was also climate was also economic The current terms of the restrictions in linked to available and types of funding amount the fi Following to projects. Findings 22 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement project workwasfelttobeclearfromthe For most,however, thebenefi t of the (Staff) participants.” about thequalityoflifeexperience “Real difference ishardtomeasure –it’s capture andreporton. data beingperceived asmorediffi passing throughtheproject)withsofter quantitative innature(e.g.numbers Monitoring wasfoundtobelargely (Staff) to ourdifferent funders.” “Different outcomesneedtobereported (Staff) to satisfyourfunders.” “We’ve hadtoprovide regular feedback body/bodies. reported backtotheappropriatefunding in placeandthedatagatheredwas cases, someformofmonitoringwas cult to cult process. Often,theaimsandapproach This wasnotalwaysaformalorplanned steps tobuildonthisanddomoreofit. what hadworkedandwhy, andtaken Most caseshad,insomeway, considered Refl exive practicewasevidenthowever. (Staff) here [myhead].” volunteers wentontodo.It’s allin better records ofwhatallthe “I’m kickingmyselfthatIdidn’t keep evaluation systems. desire toimprovetheirmonitoringand work. Somewereexplicitabouttheir outarobustevaluationoftheirown carry they lackedtheskillsand/orcapacityto work forthem.Mostprojectsfeltthat outmoreformalevaluative carrying organisations thatweretaskedwith A minorityofthecaseshadlinksto participants. and throughanecdotalfeedbackfrom lived experienceofworkingintheproject Findings 23 August 2012 August cult times.” cult culties in dence building t gained 4. Empowering assets? Whose was evident theme which A strong was that of supporting, across the cases participants enabling and empowering personal potential and to realise their One project capacity for responsibility. they offered as a “set described what and supports that act of opportunities or eliminate the together to minimise inclusion in the barriers to full community or society”. empower people by providing “We opportunities and choices to allow in them to make positive changes their lives.” (Staff) regards Stories about success in these were ubiquitous from staff and of participants. Participants spoke dence and skills to having increased confi cope with changes and diffi their lives. These stories were further supported by the personal benefi from volunteering and peer support opportunities, as discussed in relation to ‘giving back’, below. get better a big achievement to “It’s and to be able to help other people.” (Participant) “……stability and new opportunities for people who’ve faced diffi (Staff) It was seen as crucial that participant empowerment and confi was achieved without participants becoming overly attached to the project. exible working, This point on projects evolving on This point on projects evolving to an the basis of experience, related earlier discussion on fl “Some of the most valuable outcomes “Some of the most valuable outcomes have been unintended.” (Staff) “The [project] staff have not invented it out – it has come something and rolled exive practice – looking at what refl from on this.” worked and why and building (Staff) but where may be viewed as a strength this ad hoc approach replaces planned monitoring and evaluation, it may also be construed as a weakness. A small minority of cases had investigated social return on investment (SROI) analysis as a vehicle for demonstrating their worth in economic terms. The SROI analysis reported very favourably on these cases and is perhaps a useful tool, worthy of wider consideration in this regard, being mindful of the limitations inherent in placing a monetary value on human experience. continued to provide continued to provide “[We’ve] the same servicefundamentally as have There was originally designed. to the structure however been changes of the programmes and organisation of the the management delivered, responsibilities and service, roles the of engagement of staff, the duration gathering and use of permitted, the data held… and so on.” (Staff) remained over time with changes made changes made over time with remained learning and experiential based on action. intuitive Findings 24 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement aspect ofprojectinvolvementwas However, formostcases,animportant (Staff) many years.” from an[issue]thathasgoneonfor the start.Nooneisfixed insixmonths “We emphasisethat[theproject]isonly some, maybeamuchlongerjourney. instead representsthestartofwhat,for of theissuesfacedbyparticipantsbut project engagementmaynotresolveall participant. Itwaswidelyacceptedthat the endpointwillbedifferentforeach participant-led, withrecognitionthat that participantjourneysshouldbe Project staffexpressedastrongbelief Aspiration (Staff) to theworkbench!” some havethreatened tochainthemselves with theproject aftertheirplacement– “Some participantsdevelopadependency (Staff) become acrutch.” “We wanttobuildconfidence ratherthan supported toplanforabetterfuture. also spokeoftheimportancebeing change. Severalprojectparticipants important precursorstotransformational identity andinstillingpositivevalues”as a senseofbelonging,positiveforms One projectemphasised“…developing (Staff) personal andcommunitylevel.” “It’s aboutchangingselftalkata (Staff) aspirations.” project abouttransforminglivesand “It’s atransformationalchange (Staff) “We helpopenuppossibilities.” interviews. project documentationandinstaff possibility wascommoninboththe breaking downbarriersandfuture Language aroundbroadeninghorizons, realise thesegoalsforthemselves. the groundingtoallowindividuals aspirations forthefutureandproviding supporting participantstodevelop Findings 25 August 2012 August 5. Being human human 5. Being and humanity Honesty of honesty and Upholding notions through strongly in the humanity came of an asset as central tenets research based way of working. one case was said In terms of humanity, human in a more “to work with people to big services”. Staff way compared strongly their belief in demonstrated working with participants as equals. clients with “I believe you should treat you would expect your the respect to be treated.” grandparents (Participant) showed asset based The research caring working to be rooted in mutually Staff felt and supportive environments. than just part of a valued (“…more ) and the projects strived to process” . people as people, not as numbers” “treat staff and participants to honesty, Turning commonly held a belief that statutory services, a level of at times, promised help and support that was subsequently not upheld. have been made to me “Many promises and not kept; [the project] does not keep.” it can’t make promises (Participant) that someone do not promise “[We] they before they were will get to where became unwell.” (Staff) Personal commitment and emotional attachment to the work came through clearly in interviews with staff. The Participants were seen to be “individuals with choices” and were, in many cases, offered a diverse range of opportunities and involvement mechanisms. provides a creative a creative “[The project] provides in which people teach and atmosphere traditional skills.” share (Participant) At the level of the individual, projects At the level of the individual, were found to be adaptable and wishes responsive to the interests and – “… of each individual participant participation at the participant’s pace”. Against a backdrop of tailored and activities (e.g. recycling, horticulture fun gardening, traditional crafts, and family orientated activities), participants spoke of gaining new tangible skills and developing softer personal skills. a sense of purpose, dence building, Confi and building supportive relationships were intrinsic to all project activities. Choice “We continually set agreed goals that can continually set agreed “We to be achieved until the client gets look back.” the stage that they don’t (Staff) Some of the projects incorporated a Some of the projects or development planning personal action such a plan stage. Co-producing that project support helped to ensure was forward looking and that each a sense of ownership of participant had progress was found the plan. Reviewing and motivational to provide a meaningful help participants to opportunity to journey. visualise their own progress and “If someone believes in you then you can you then you believes in “If someone in yourself.” believe (Participant) Findings 26 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement The majorityofthecases studiedhad Motivation (Staff) staff.” “It canbeemotionallydrainingforthe to recognisetheirownpotential. when aparticipantfailedtoprogressor for staff,waspersonaldisappointment Married tosuchemotionalinvolvement (Participant) “It givesyousomethingtowakeupfor.” (Participant) I’d be.It’s givenmeareal boost.” “If thiswasn’t here Idon’t knowwhere (Participant) which way.” “My wholelifehasbenefi involvement. with strongemotionabouttheirproject Participants, inmanycases,alsospoke (Staff) communities.” people whoworkedsohardfortheir “It wasareal honourtoworkwiththese (Staff) becoming wellagain”. people whowere oncewrittenoff “It’s rewarding toseethechangein (Staff) people.” “I likeknowingthatthisproject ishelping was arecurringrefl ection forstaff. take duringtheirtimewiththeprojects– part ofthe‘journey’thatparticipants rewarding natureofthework–being ted every made to the delivery oftheprojects made tothedelivery national level.Changeshadalsobeen priorities. Two ofthecasesworkedata in responsetogovernmentlevelpolicy small numberofcaseswereestablished previously (“….hadtobecreative”). A changing fundingstreamsasdiscussed Others diversifi ed inresponseto (Staff) the project indifferent directions.” and developingskillsofindividualstaking demand andtherangeofpeopleinvolved “It developedovertimeduetolocal (Staff) resources.” of ideasbutlackingintime,energyand “…the localpeoplewhoranitwere full and reachoftheirwork. time inresponsetogrowingrecognition Some startedsmallanddevelopedover (Staff) youth healthservices.” having more of ofasayinthedelivery from [area]expressed aninterest in users “Came aboutwhenyoungservice (Staff) improve thearea.” local peoplewithashared desire to “It [theproject]wasfoundedbythree (Staff) was setupandcontinuestodevelop.” and inresponse tolocalneed[project] children andyoungpeoplein[area], to address lackofsafeplayareas for “It [theproject]wasoriginallysetup community groupormembers. initiallybya and hadbeentakenforward individual orcommunityneedissue grown organicallyfromarecognised Findings 27 August 2012 August ough exible displacement activity and distraction and distraction activity and displacement to plan for tomorrow.” beginning (Staff) “Participants become well thr become well “Participants approach and people can volunteer approach as and when they can and as required need to tie them down to set – we don’t hours.” (Staff) “The positive energy and enthusiasm the volunteers is from that transpires inspiring and encouraging not only to new volunteer team members but to their friends, families, the local community and most importantly themselves.” (Staff) Giving back in the projects Participant involvement to be cyclical in studied was found cases. Participants were nature in many opportunities to support found to value had helped them – to a project which back” – and to continue “give something their involvement on a less formal was a common basis. Volunteering support mechanism, as was offering peer to new project participants, linked to the empowerment of individuals of and through a shared experience involvement as previously discussed. “I wanted to be able to help somebody nice to give something It’s else feel better. back.” (Participant) played an important and Volunteering the cases, valued part in the majority of ways for with projects offering different time, skills individuals to volunteer their and energy. “[The project] takes a fl . Whilst this diversionary The combination of a practical activity The combination of a practical to to progress and a social network many of engage with was adopted by the projects to “…shift the focus from and onto the individual and their issues engaged task they are the creative with” “Each participant is known as a person, “Each participant not a condition.” (Staff) People, rather than issues People, rather the cases evidenced a The majority of of their participants focus on the abilities their illness or rather than centralising at the other issues – “diagnosis is left door”. over time in response to monitoring, to monitoring, in response over time from experience. and learning evaluation projects provide a practical provide “[Practical] projects focus, while other changes get to work on a personal level.” (Staff) It is important to be clear that this It is important to be clear that to be way of working was not found about ignoring the issues but rather to help participants to develop skills and have new experiences dence, and to confi centred on achievement. Applying this learning to deeper rooted issues was seen to be part of the process with practical work as a medium for facilitating other One project described this way activity. rather than of working as “…progression diversion”. approach was clear in craft based approach was clear in craft based other projects, it was also utilised in projects – concentrating on positive away achievement diverted attention from the enormity of more intractable issues. Findings 28 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement person-centred andfl fl spanning,the exibility andboundary Lastly, linkedtoearlier pointsabout Collective action ‘supporting’. informally as‘helpingout’or to viewtheircontributionmore formal termsas‘avolunteer’,preferring describedthemselvesin interviewed Notably, noneoftheindividuals training opportunities. community cohesionandalsoaccessto (family) relationships,socialinteraction, of purposeandstructure,improved ethos”. Suchbenefi ts includedasense “…multiple benefits ofthevolunteering described inonecaseasthe at theindividualandcommunitylevel, also highlightedintheresearch, both Many benefi ts ofvolunteeringwere

exible approach exible (Staff) do it.” differently; itdoesn’t takemore peopleto “It’s aboutpeopledoingthings case statedclearly: asset basedworkingwithinScotland,one In relationtothefuturedevelopmentof (Staff) aspirations –ther “The staffhavecommongoalsand projects workinginanassetbasedway key ingredientsofsuccessfulstaffi working welltogether”wereseentobe staff withtherightframeofmindall information sharingandthe“right . Effectivepartnershipworking, forward” and remits tohelptakethe[project] work outwiththeirtraditionalroles enthusiastic staffto,onoccasion, taken bythecasesstudied“allowed e’s camaraderie.” ng of ng . Discussion 29 ts uences August 2012 August nancial gain. what asset based approaches can offer can offer based approaches what asset to the reach limitations and of the of statutory services, public there is to be gained from potential considerable asset based working. a move towards tipping the balance Carefully handled, and investment emphasis of advocacy, more cit based working towards from defi could make asset based approaches human agency in a space for greater manner complementary to established of/action to address understandings structural infl wider societal and this on quality of life. Fundamentally, in attitudes shift will stem from a change and values. In terms of the health impact of asset sought based working, this research to uncover evidence that asset based Learning and earning Connecting literature and the Both the research ndings from this study highlight fi ‘building connections’ as a fundamental Our principle of asset based working. the importance reinforces research of making and sustaining supportive and across connections between people organisations to maximise capacity, a sense skills, knowledge and, crucially, about of the common good, to bring sharing positive change. The value of the benefi experience and learning and gained from ‘giving back’ were evident and multiple. Effective collaboration with other projects and services to ensure continuity for project participants The emerged as an important factor. contribution of projects in supporting and complementing mainstream service delivery was shown to be valuable, both in terms of human and fi ndings ndings xed. This exibility

in how they are delivered to become more participant-led whilst recognising that some parameters remain fi would suggest that planned research and structured working and asset based approaches are not incompatible. Being mindful both of the literature around Balancing In terms of balance, the case studies raise questions about how projects and initiatives, and indeed statutory services, might offer greater fl Cutting across all themes, an overwhelmingpositivity around sense of and support for asset based approaches by for health improvement was captured Both staff and participants the research. spoke enthusiastically of transformational change and betterment; negativity of was sparse. The lived experience 19 asset based working within the cases studied demonstrated, through of anecdotal evidence, the realisation much of what the literature suggests these approaches can offer. • Being human. • Empowering; and Empowering; • • Learning and earning; • Connecting; • • Balancing; • arising from the research and their research arising from the the future development implications for in a Scottish of asset based approaches out in the previous context. As set from ve main themes emerged section, fi the research: This fi nal chapter discusses the fi chapter discusses nal This fi Discussion Discussion Discussion 30 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and governmentalfunding sources) best funding providers(bothbodies regulations thatbindthem,howcan in theresearch. Acknowledgingthe based projectswasalsoapertinentissue The fi nancial sustainabilityofasset for assetbasedworking. This presentsamethodologicalchallenge accountability requirementsarerequired. andfulfi are creative,participatory for monitoringandevaluationthat without losingpassion.Systems Methods muststanduptoscrutiny nature thatmakesthesecaseswork. risk losingtheinnovativeandfl aimsandobjectives,may interventions, frameworks whichrequirepredetermined of reasonsbutimposingevaluation would clearlybeusefulforallsorts the impactofassetbasedworking of projects–knowingmoreabout methodology issuitableforthesekinds rigorous evaluationandmeasurement It isimportanttoquestionwhether inequalities atapopulationlevel. is likelytomakelittledifferencehealth of themajoritycases,eachproject available. Further, duetothesmallscale thus littlehardevidenceofimpactwas worth orqualitytheirwork)and place (i.e.assessingthesignifi evaluation andmeasurementplansin However, fewprojectshadsystematic andrecording). clear (i.e.observing evidence ofextensivemonitoringwas support totheprojectstheyfundand provide businessplanningandevaluation communities. Somefundingbodies of participants,theirfamiliesandlocal some cases,havetransformed)thelives were makingadifferenceto(and,in context. Anecdotally, thecasesstudied reducing healthinequalitiesinaScottish approaches areimprovinghealthand cance, exible l Empowering to projectparticipants andtothe revealed deepemotionalattachment withproject staff driven. Interviews focused and process becoming delivery of meaningfulhumaninteraction, havelost anelement mainstream services amongst staffandparticipants,that The research uncoveredastrongbelief, Being human purpose. crucially, tohave asenseofworthand future diffi culties intheirlivesand and abilitiestomanageovercome individuals withasetofcorevalues,skills or measurableimpacts,butonequipping only ondeliveringshorttermoutcomes research foundprojectstobefocusednot allowed ownershipoftheprocess.The their involvementintheprojectsstudied, capacities. Enablingparticipantstodirect the developmentoftheircapabilitiesand of peopleincontroltheirlivesthrough Central totheassetsapproachisidea also needstobetakenintoaccount. lives, theissueoftimescalesforimpact for alongerprocessofchangeinpeople’s projects oftenrepresentsastartingpoint Recognising thattheworkofthese worth (NHSHealthScotland,2011). of manypossiblewaysevaluatingits termsisonlyone a projectinmonetary in thisregard.Clearly, however, valuing analysis (SROI)asausefulstartingpoint cases utilisedsocialreturnoninvestment saving thepublicpurse?Anumberof worth intermsofwhattheymaybe endeavour todemonstratetheirfi and goodgovernance?Shouldprojects while maintaininglinesofaccountability term basis,allowingforfl support theseapproachesonalonger exible working, exible nancial Discussion 31 August 2012 August The cases were strongly focused The cases were change by on creating positive on the abilities of each concentrating than their need, issue individual rather shared positive or problem. Supporting diversionaryexperience provided activity for participants. Could and progression servicesand should mainstream adopt more and embed these characteristics best be fully? And, if so, how might this done? wider community and a commitment a commitment and wider community on honesty of values based to a set of respect, The themes and humanity. were ubiquitous. and equality inclusion Conclusions and recommendations 32 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement are doingsointheface ofanumber important andinvaluablework,but of thetypesdescribedherearedoing action. Thereisasensethatprojects issues requirefurtherconsiderationand within aScottishcontext,numberof based workingforhealthimprovement understanding anddevelopmentofasset In ordertosupportthefuture families andneighbourhoods. to enhancethewellbeingofindividuals, defi cit basedandassetworking the needtoredressbalancebetween the research bringsintosharperfocus individuals andcommunities.Rather, in ordertoimprovequalityoflifefor and widersocialculturalnorms), (such aspoverty, impedimentstoaccess, of addressingstructuralcircumstances These refl ections donotnegatethevalue longer-term. more importantly, potentiallyforthe resilience inthepresentand,perhaps the approachintermsofwellbeingand demonstrates theperceived valueof staff andparticipants,thisresearch Through thefi rsthand accountsofproject driven byasetofcommongoals. suggests thatassetbasedworkingisalso self confi dence andeffi cacy, the research the importanceofgrowingaspiration, social relationshipsandnetworkson and respect.Placingapositivevalueon participation, honesty, humanity, trust the underpinningprinciplesofinclusion, asset basedapproachesandreinforces This research supportstheliteratureon recommendations Conclusions and respectivescaleandcontributions assessmentofthegoodness fi populationthenenables againsttheneedsof toeachother. Mappingthis candeliver;andhowtheyrelate whattheirrolesare;each healthwithinadefi availabletoimprove services) ofapproaches(projectsand needstobegiventherange achievethis,serious consideration reduceshealth inequalities. To thatcreatespopulation healthand asanintegralpart ofthesystem describedhere, shouldbeseen Assetbasedprojects, suchasthose andsupportassetbased working • to befosteredmorewidelyinScotland? further considerationforsuchapproaches So, whataresomeoftheissuesthatneed in thefuture. not less,commoninallaspectsofsociety are featuresthatneedtobecomemore, respect andmutuality. Arguably, these ethical frameworkthatvaluesinclusion, above, theyallarelocatedwithinan better useofourland.And,asnoted focus, concernedwithrecyclingor rights). Severalhaveanenvironmental as citizen(withresponsibilitieswell participant as‘customer’,to all seektomovefromthemodelof individual andcollectiveways.They interior world(Wilber, 2001),inboth future. Theyallattendtothesubjective for supportingahealthyandsustainable Hanlon etal.,(2012)asbeingnecessary framework forpublichealth,proposedby are takingfi t wellwiththeintegrative of obstacles.Theapproachesthey Understand, locate,nurture t, andrecognitionofthe ned population; ned Conclusions and recommendations 33 August 2012 August exible ways to support their cation of applications and cation of applications and Refresh funding processes and funding processes Refresh focus a stronger partnerships and management. on neighbourhood • streams to seeking Reducing the obstacles through funding – for example the consolidation of information simplifi the on funding processes and – may help evaluation processes the funding process. to de-mystify fl small scale that allow Avenues more to be funded in projects and longer term development should be explored by ambitions, rst understood they need to be better services in the context of wider population- and the broad range of population geographical a strong need. In our view, focus is necessary based for this undertaken, including to be community planning through we As of different approaches. projects seem have seen, these different to achieve something from statutory services, and their the work also can provide necessary for other foundation ends to be met. These to be nurtured contributions need – but fi and taken seriously Conclusions and recommendations 34 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 6 5 themselves.TheCommunity Development Trust sustainabilitycanbelocated more fi illustratewaysin whichfi ofsomethe cases studied Thesocialenterprise dimensions (e.g.Harkinsand Egan,2012). proveusefulin this regard workinaScottish contextmay budgetingcould participatory Recentinsightsintohow andutilisedmoreeffectively. basedworkingmightbepooled potentiallyexistsforcommunity fundingandsupportwhich giventohowtherangeof Considerationmightusefullybe barrierstoeffectivereporting. practicalsolutionstoaddressthe toidentify andworkisunderway forfundersorfundedorganisations fundingsystemisnotworking hasrecognisedthatthecurrent ScotlandFunders’Forum(2010) fundingproviders.Indeed,the prt gis hs e operateagainstthis.New academicevidencehierarchies frameworksandpredominant basedapproaches,governance forgreaterinvestmentinasset althoughthereisanationaldrive assetbasedapproaches.Hence, assessingthevalueof,orfostering, targetsisnotconduciveto measurement,indicatorsand currentlandscapeofevaluation, Our measurementandevaluation fi approaches • adviceandtrainingforinterested groups. anothermodel,andCDAS CommunityDevelopmentAlliance Scotland-http://www.communitydevelopmentalliancescotland.org/ DevelopmentTrust AssociationScotland-http://www.dtascot.org.uk/ Develop moreappropriate rmly withintheprojects ndings suggestthatthe 5 structureoffers nancial 6 offers improvingScotland’s health. andholisticapproachesto moreempowering,sustainable bemade,enablingashifttowards andlearninggoodprogressmight butthroughactionresearch answersarenot currentlyavailable, questionswillarise forwhich initiativeswithin thissystem.Many andcontribution ofassetbased change,andidentify theplacefor considerhowthese needto toexaminecurrent systems, providersanddecision makers users, communities,service advocatebringing together atthecommunity level.We approachestohealth improvement andother systemsofservices thoughtfulexamination ofcurrent weareadvocating requires Thesystems-based approachthat aboutassetbased working. bodyofresearch andknowledge Alloftheaboverequireastronger about assetbasedworking • readilydemonstratethis,iscrucial. knowworks,andtoallowthem initiativestodomoreofwhatthey abilitytosupportprojectsand exclusively, healthtargets).The targets(including,butnot tonationalandlocaloutcome understandingtheirrelationship bytheseprojects,andfor ‘softer’outcomesthatarequoted measuringandvaluingthe frameworksareneededfor Build research andknowledge References 35 August 2012 August nd.org/site/ cer. Scottish cer. DocServer/m_e_tool_series_case_study. pdf (Last accessed April 2012). NHS Health Scotland. Exploring the use the of economic evidence to support of health improvement contribution NHS Health Scotland, the third sector. Edinburgh: 2011. Scotland Funders’ Forum. Harmonising Group: Report to the Reporting Working Forum: 2010. http:// Scotland Funder’s scotlandfundersforum.org.uk/ (Last accessed June 2012). Scottish Government. Health in Scotland 2010. Assets for Health. Annual report of the Chief Medical Offi Government and NHS Scotland, Edinburgh: 2011. Stake RE. The art of case study research. Sage Publishing, California: 1995. papers/23-transformational-change/111- the-future-public-health-an-integrative- June 2012). (Last accessed framework J. The role of ParticipatoryHarkins C, Egan localism and Budgeting in promoting assets. But where mobilising community next for Participatory Budgeting in for Population Scotland? Glasgow Centre 2012. Health, Glasgow: Thapa S, Boyce C. Preparing Neale P, and a case study: A guide for designing conducting a case study for evaluation nder International Tools input. Pathfi Series.Monitoring and Evaluation 1: 2006. http://www.pathfi ng Paper ng Paper

Glasgow Centre for Population Health. Glasgow Centre for Population into Putting asset based approaches cation, mobilisation and action: identifi measurement of assets. Briefi Glasgow Centre for Population Health. Glasgow Centre for Population Asset based approaches for health improvement: redressing the balance. ng Paper Concept Series 9. Briefi Health, Glasgow Centre for Population Glasgow: 2011. Glasgow Centre for Population Health. Exploring the use of assets in practice: The Includem gangs pilot. Briefi A, Hannah M, Reilly D, Lyon Hanlon P, Carlisle S. The Future Public Health: An integrative framework (7.1). In Search Change. AfterNow: of Transformative 2012. http://www.afternow.co.uk/ What makes us healthy? The Foot J. What makes us in practice: evidence, asset approach 2012. www. action, evaluation. assetbasedconsulting.co.uk/ Publications.aspx (Last accessed 2012). March for Concept Series 10. Glasgow Centre Population Health, Glasgow: 2012. Findings Series 34. Glasgow Centre for Population Health, Glasgow: 2012. A glass half full: A glass half T. Foot J, Hopkins can improve how an asset approach and wellbeing. community health Development Agency, Improvement and London: 2010. References References 36 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement pdf (LastaccessedMay2012). ZZainal2007-Case_study_as_a_Research. 9:1-6. http://eprints.utm.my/8221/1/ method. JurnalKemanusiaan2007, Zainal Z.Casestudyasaresearch Publishing, California:2009. Social Research MethodsSeries.Sage and methods.FourthEdition.Applied Yin RK.Casestudyresearch. Design Publishing, California:2004. Yin RK.Thecasestudyanthology. Sage and spirituality. Gateway, Dublin:2001. integral visionforbusiness,politics,science Wilber an ofeverything: K.Atheory Case studies Case studies 38 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Contact detailsforeachcasearepresentedinAppendixD. 2012). time ofwritingupthestudies(October2011toFebruary approved bytheindividualprojectinquestionandallinformationwascorrectat Eachcasestudywas analysisandstaffparticipantinterviews. documentary The detailedinformationpresentedineachcasestudywasgatheredfrom improve healthandwellbeingwithinanassetbasedframeworkintheirlocalcontext. presented above,provideastrongerbasisforcolleaguestoassesswhatmightwork It ishopedthattheseexamplesofpractice,combinedwiththefi ndings anddiscussion inscaleandreach. range oftopicrelatedactivitiesandareasinterest,vary Scotland. Thecaseshaveadiverserangeoftargetaudiences,arebasedonwide The casestudiespresentedheredemonstrateassetbasedworkinginactionacross Routes out of Prison 39 August 2012 August (RooP) Routes out of Prison of Prison out Routes Routes out of Prison 40 sentence tosupportthemastheyre-joinsociety. is alifecoachingprojectthatworkswithprisonersdueforreleasefromshortterm Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Government andtheBIGLottery. RooPalso haslinkstotheeightCommunityJustice and FamiliesOutsidewithfundingfromanumber ofsources including theScottish the SouthWest ofScotland.RooPworksinpartnershipwiththeScottishPrisonService years andwhoareresidentsofGreaterGlasgow, NorthLanarkshire,Renfrewshireand short-termsentencesofbetweenthreemonths andfour Scotland whoareserving RooP workswithadultmales,femalesandyoungoffendersfromsixinstitutionsacross Who aretheparticipantsandpartners? project evolve. and thelearningfromapeermentoringanti-suicideprojectforyoungpeoplesaw prisonsentences.Boththepositiveresponsefromthis consultation currently serving at CorntonVale andPolmontprisonsaboutrecruitingex-offenderstomentorthose from thethenScottishExecutive.Itaroseaconsultationwithprisonersandstaff The projectwasdevisedbytheWise Groupandbeganin2006withinitialfunding Why wastheprojectsetup? improve theirworkprospectsandhealthand,ultimately, toreducere-offending. re-integrate andresumetheirplacewithinthefamilysociety, toreduceharm, with acquiringlife,relationshipandemployabilityskillsthatwillhelpex-offendersto prisonsentences.Theaimistoassist multiple disadvantageswhoarecurrentlyserving The projectrecruitsex-offendersaslifecoachestosupportrepeatoffenderswith What aretheaimsandobjectives? (RooP) Prison of out Routes society.” people tobecomeassets change project.It’s helping “RooP isatransformational offending byworking with thetransient RooP isfocusedonbreakingthecycleof What doestheprojectdo? Justice SocialWork Department. Authorities inScotlandandtheCriminal

Routes out of Prison 41

cant August 2012 August “The essence of the of the “The essence It’s is change. project ex-offenders about changing themselves of someone with the help who has changed.” In what way is the approach ‘asset based’? ex-offenders are described by their problems. RooP focuses on the Traditionally, participant on an positives – skills, abilities and aspirations – and works with each assets may have entirely voluntary basis to plan for their future. An individual’s they may dence and self esteem) or diminished during their imprisonment (e.g. confi have (e.g. a life free express the desire to develop assets that they did not previously from addiction, stable housing, or employment). Has the approach changed over time? RooP was originally The project has been in constant development since its inception. funded to deliver the service the project was scaled up in three prisons. In 2008 have included the and extended to seven prisons across Scotland. Further changes consolidation of operational introduction of two Family Support Co-ordinators and the and management procedures based on learning from experience. If appropriate, and when the participant is ready, they are put in touch with one of they are put in participant is ready, If appropriate, and when the training nd employment, to fi employment consultants who will support them RooP’s that employment helps to raise self esteem, allows the or education. It is recognised of non-criminals and provides a social network ex-offender to contribute to society, it can further away from offending; however, which helps to draw the ex-offender work is background. Voluntary cult to secure employment with an offending be diffi ts. The project also supports confers similar benefi recommended as an option that develop their relationships with families and signifi participants to re-establish and The prisoner and their coach jointly devise an action plan prior to release which sets action plan prior to release their coach jointly devise an The prisoner and life coach prison. Following release, the future direction on leaving out goals for their services,links the project participant to accompanies them to appointments, advocates assistance, emotional support and help to make on their behalf and provides practical working is termed by the project as a ‘bridging model’. informed choices. This way of prison population to help participants to stay participants to help prison population offer of periods. The for longer out of prison all eligible prisoners is made to a life coach to decide whether for the individual and it is Those who engage with RooP. they choose to the project are matched wish to work with who takes a holistic approach with a life coach peer support to the in providing one-to-one a weeks before release and for prisoner for four afterwards.number of weeks Engagement with RooP is participant-led and lasts for as long as the participant wishes. Engagement with RooP is participant-led others through a family relationship programme. others through a family relationship stays with the project is 13 weeks. The average time a participant Routes out of Prison 42 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement the dayoftheirrelease wherethiswasconsideredappropriate. training. Participantsalsovaluedtheabilityof lifecoachestomeetthematthegateon coaches themselvesreportedincreasedconfi dence duetoongoingexperienceand their roleandtheywerefoundtohavemade extensiveefforttoreachindividuals.Life The lifecoaches’experienceasex-offenders was valuedandbroughtcredibilityto £1invested. found thatRooPcreatesanaverageof£2to £2.30forevery outcome (employment,trainingoreducation). Socialreturnoninvestmentanalysis previous sentences.Nearlyafi fth (19%,293)ofthosewhoengagedachieveda‘hard’ between twoandfourprisonsentences overathirdhadbetweenfi ve andten six and24monthsformostthiswasnottheirfi rst timeinprison;40%hadserved sentences between years (46%and41%respectively).Nearlytwothirdswereserving of participantsweremale(93%)andthelargestgroupagedbetween2130 and engagedatleastonceinthecommunitywith1,557ex-offenders.Themajority 2009andDecember2010RooP signedup In thetwoyearperiodbetweenJanuary What arethestrengthsandchallenges? local community. existing anddevelopingnewassetsbringingthesepositivechangesbackintotheir community levelassetsarekeytotheproject–eachparticipantisbothbuildingon are mostcommonlyaddictions,homelessnessandunemployment.Individual ‘with’, not‘for’or‘to’.RooPparticipantsidentifytheirownsupportneedswhich Although lifecoachesworkintensivelywiththeirparticipants,RooPisaboutdoing afforded him. coach spokeoftheopportunitytogivesomethingbackthatworkingwithRooPhas from workerswithvaluableandvariedlifeexperience,iscentraltotheproject.One project utilisesandbuildsontheirassets.Thisone-to-one,personcentredsupport life coachisatleasttwoyearsawayfromanoffendingpastandworkingwiththe their experiencesinturningownlifearoundtopeermentorex-offenders.Each The lifecoaches,manyofwhomhaveanoffendingbackground,areabletodrawon Edinburgh. the CriminalJusticeSocialWork DevelopmentCentreforScotland,Universityof participants.” to theneedsof genuinely tailored It’sbespoke service. “It’s an entirely have reported,bothofwhichwerecarriedoutby Two 2009toDecember2010)evaluation (January One (August2006toDecember2008)andPhase employment, healthandfamilyrelationships.APhase being supportedinmakingpositivechoicesaround learning approachtoensurethatRooPparticipantsare The evaluationoftheprojecthastakenanaction How hassuccessbeenmeasured? Routes out of Prison 43 August 2012 August At a personal level, staff expressed high levels of job satisfaction. Emotional At a personal level, staff expressed coaches and it can be disappointing when participants involvement is common for life at not being able to do more was expressed. cease to engage. A sense of frustration from RooP participants are abundant. However personal success stories The project has encountered challenges in systematically measuring soft outcomes The project has encountered progress measures in order to demonstrate the impact but is moving towards tangible of the service. evidence exits through participant feedback and case Much anecdotal lives for the better and that mental health and studies that the project is changing affected. addictions issues are being positively Some participants return to prison on numerous occasions before they engage occasions before they engage return to prison on numerous Some participants in who engaged at least once to custody rates for those The return with RooP. at for those who did not engage was 40% as compared to 44% the community individual out of prison for the project recognises that keeping an all. However, a positive outcome for those who have consistently re- increasingly longer periods is offended in the past. The current model means participants have one life coach in prison and a different one life coach in prison and a means participants have The current model the whole that one life coach for coach although experience suggests community life needs and a wide and varied range of be preferable. Participants have journey would well with those who continue to engage of how best to support the challenge remains on-going complex needs. the project despite The Family Support Co-ordinators engaged with approximately 90 families annually. families annually. 90 with approximately engaged Support Co-ordinators The Family Programme Relationships about the Positive positive were extremely All participants and listen. to talk the opportunity and appreciated Columba 1400 44 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Columba 1400 Columba 1400 45

August 2012 August – knowing and understanding yourself, other people and your – knowing and understanding Awareness on critical and essential information. Focus – recognising and concentrating ideas and initiatives. Creativity – seeing and implementing solutions, remaining whole and true to Integrity – being reliable and trustworthy, Perseverance – enduring and remaining strong when faced with complication, and using your strengths and effectively, essly selfl Service – sharing resources

Columba 1400 was launched in 2000. The leadership centre for young people was Columba 1400 was launched in 2000. The leadership centre lls a gap Columba 1400 fi founded by Norman Drummond in 1997 on the Isle of Skye. in service by supporting them to provision for young people leaving care in Scotland young people raise their realise their potential in their own contexts. The project helps potential. aspirations and expectations in life, or explore their overall Why was the project set up? environment. 2. 3. 4. potential. your 5. tragedy and resistance. 6. experience to take meaningful action and contribute to the greater good. 1. The Programme is underpinned by the distinctive Columban principles: The Programme is underpinned Columba 1400’s Young People’s Leadership Academy aims to provide young people Leadership People’s Young Columba 1400’s positive destination (education, employment or from tough realities with a secure development programme. training) through a leadership What are the aims and objectives? What are the aims and is an intensive programme of individual and community change for young people community change for young programme of individual and is an intensive and tough realities. from disadvantaged backgrounds (YPLA) Academy Leadership Columba 1400’s Young People’s People’s Young 1400’s Columba Columba 1400 46 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement visionandgoal.Thistakesplacethroughaseries ofmeetingsandsessionsover three trust,understandthecontextofyoungperson’s lifeandcreateashared months. andcommunitytobuild Columba1400staffengagewith thewiderservice 1. dependency and/orhomelessness.TheYPLAsupportsyoungpeopletolookbeyond circumstances. Manyfacethechallengesoflivinginorleavingcare,drugalcohol hardest toreach–youngpeoplefrom‘toughrealities’whomaybelivinginchaotic Columba 1400’s Young People’s LeadershipAcademyengageswiththosewhoare What doestheprojectdo? support staff. 13 youngpeopleandthree is sixdays.EachLeadershipAcademydeliveredto16individuals,usuallycomprising Lomond. Theformalprogrammetakesplaceoversixmonthsandtheresidentialphase and thecommunitydevelopmentaftercare isdeliveredfromthebaseatLoch The intensiveresidentialelementoftheprogrammetakesplaceatbaseonSkye Columba 1400isdeliveredovertwoprogrammesites:IsleofSkyeandLochLomond. receives fundingfromanumberofsources includingtheBIGLottery. schools.Theproject Authority inScotlandandwithover60Scottishsecondary Local organisations. Overthelast11yearsColumba1400hasworkedwithevery The projectisdeliveredthroughoutScotlandvialocalauthoritiesandvoluntary including teachers,parents,carersandsupportworkers. The Programmealsoworkswiththepeoplewhocaninfl uence youngpeople’s lives organisationsacrossScotland. andvoluntary socialworkservices young carersservices, Columba 1400worksincapacity-buildingpartnershipswithschools,residentialunits, impact ontheyoungpeople’s lives. based onmutualtrustandrespectidentifi es the adultswhocouldhaveapositive system), theYPLAprogrammesupportscreationofnewqualityrelationships misuse, homeless/atriskofhomelessness,and/orinvolvedintheyouthjustice backgrounds (careleavers,youngcarers,peoplerecoveringfromsubstance Targeted atyoungpeopleagedbetween14and24yearsfromdisadvantaged Who aretheparticipantsandpartners? to realisetheirpotential.” to givethemtheopportunity to takeariskonanindividual already there.We areprepared toopenupwhat’s“We try nine totwelvemonthperiod. The YPLAinvolvesthreephases,overa opportunities theyface. operate andthelimitedemployment in whichmanyyoungpeople recognises therestrictiveenvironments pad tochangetheirfutures.Theproject and usetheirbackgroundsasalaunch these circumstances, seizetheinitiative Columba 1400 47 August 2012 August exible, responsive “We start where the “We participant is at.” “made clear that that you have “made clear that that you have Over time the programme has developed, adapted and responded to needs of participants. The project was originally delivered as a two phase programme (initial engagement and residential course) but due to close working with other stakeholders, the programme now sits within the wider context in which young people live to include a community focus. New funding by the BIG Lottery has allowed the third phase of the project to be embedded. Has the approach changed Has the approach changed over time? The programme content and aim are set by participants and are fl content and aim are set by The programme 3. person support for the young staff develop a process of ongoing Participating to encouragement that aims achieve their goals and provide that allows them to by gatherings, community action. This is supported extend individual and of years. This phase individual requirements over a number learning events and near Loch Lomond. takes place at base 2. to community young person’s (in the and preparation orientation Following of young people a group programme experience), shape their enable them to residential element at staff experience a six day intensive and their supporting the base on Skye. The programme involves outward bound / team building work but also ‘inward The programme involves outward to the approach to allow participants ection time is integral bound’ work. Personal refl with their past, it is to think about and come to terms and adaptable to the needs and wishes of the individual. The YPLA programme covers individual. The YPLA programme to the needs and wishes of the and adaptable principles – one per day in the residential course. six topics, in line with the Columban day but how they are achieved is led by participants. Clear objectives are set for each resolution, team building, ict include confl Topics the programme and leadership. Phase three of for responsiveness, aims to lead to greater capacity will remain potentially resilience and resolve in what challenging circumstances. people are both live in the past”. Young on and don’t to deal with old stuff to move in their process of individual and collective change, the managers and participants ecting the diversity of their communities. thus refl Columba 1400 48 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement the personalresources whichcanleadtoaction. where manyareabletoidentifywhatneeds tochangeandseeksupportbuild programme hasapositiveimpactontheyoung person’s familyandwidercommunity, between theyoungpersonandtheirkeysupport staffmembers.Further, the programme alsosupportsfurtherdevelopment andconsolidationofrelationships communication skillstosupportandenhance wellbeingandlifeopportunities.The learning, explorationofvalues,creativethinking andthedevelopmentof The intensiveresidentialelementoftheprogramme allowsin-depthexperiential work with1,079directbenefi ciaries andmanymoreindirectly. skills toinformlifechances.Overfi ve years(fundedperiod2009-14)theprojectwill the youngpeopleinvolvedtoreceiveadditionalsupportindevelopmentoflife shaping theirlivesandcommunities.Thetargetedapproachoftheprogrammeallows into fulfi lled andcompassionatehumanbeingswiththeabilitytotakealeadrolein Columba 1400supportsyoungpeopletounderstandtheirownpotentialandgrow What arethestrengthsandchallenges? carried outbytheUniversityofGlasgow. residential courseandatsixmonthfollowup.Externalevaluationiscurrentlybeing Internal evaluationisbasedondatagatheredfromparticipantsarrivalatthe the participantshavecome,andoverallpersonalcommunityimpact. elicit thenatureandextentofpersonallearningchange,appreciatehowfar education ortrainingstatustoberecordedandreported.Measuresaredesigned A databaseofinformationallowsbaselineandoutcomedataonemployment, How hassuccessbeenmeasured? people mayalsohelptoreducehealthinequalities. recognition thatprovidingbetterchoicesandimprovedchancesforvulnerableyoung as restoredfamilyrelationshipsanddecreasedanti-socialbehaviour. Thereisimplicit increased selfrespectandworthaswellanumberofcommunitybenefi Participants reportpositiveimpactsoftheprogrammeontheirlivesincluding community change. assets andconnectionsthroughencouragingtheyoungpeopletogetinvolvedin for thefuture.Theprogrammealsohasaclearfocusonrealisationofcollective control oftheirlives,determinewhatisimportanttothemandfocusonresources strengths andpersonalresources ofyoungpeople.Thissupportsthemtotakeback The programmeisfocusedondevelopingandimprovinglifeskillsenhancingthe both theindividualandsociety. have weatheredtoughtimesandreleasingthispotentialbringsenormousbenefi Columba 1400believesthatgreatpersonalandleadershipcapacityexistsinthosewho In whatwayistheapproach‘assetbased’? ts such ts ts for ts Columba 1400 49 August 2012 August “The course makes you believe in yourself.” A 2009 independent evaluation independent evaluation A 2009 a total of that 75% (of reported moved graduates 3,500) YPLA sustained a positive into or destination (employment, education or training), for a similar compared to 39% with the project. population out of these Ninety per cent demonstrated participants also of self positive development and self worth. respect, resilience research Further qualitative with participants found that the project helped them increase their self esteem and self worth, stop smoking, reduce their drug and alcohol use and overcome dependency on anti-depressants. One participant spoke of gaining self belief, confi dence and patience and of dence and patience and of One participant spoke of gaining self belief, confi cult situations and identifying developing life skills such as being able to deal with diffi ways to help other people. From a personal perspective, staff were focused on practising the values of Columba 1400 and embedding the underlying Columban principles within the work they do. Staff expressed high levels of job satisfaction, energy and passion for their work in releasing the “untapped potential” in young people. One staff member to complete the course spoke of personal disappointment when a young person fails the job to culty in switching off from or to recognise their own potential and their diffi achieve a work life balance. Funding is a challenge for the project and, in particular, the need to continually project and, in particular, Funding is a challenge for the the business management of the Within and secure funding was highlighted. source to ensure the programme keeps to core values and programme there is a requirement remains focused on the primary target group to ensure integrity and natural growth. Due to the participants’ backgrounds, challenges can be encountered in the deliveryDue to the participants’ backgrounds, nature of the course also limits the young people of the programme. The targeted t. The cost of each exclude many who would benefi eligible to take part and may programme due to the economic ed as a challenge for the ongoing course was identifi cutbacks. downturn and local authority The Coach House Trust 50 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement The CoachHouseTrust The Coach House Trust 51

August 2012 August

Why was the project set up? The Coach Developed from The Belmont Lane Community Gardens Association, was established to provide productive work in the community for House Trust a range of mental health, people coming out of long term institutional care and with Glasgow City Council addiction and learning problems. An initial small grant from bought the necessary was launched in 1997 tools and equipment, and the project community with an initial focus on restoring, designing and developing green spaces. The Coach House Trust works in partnership with NHS Greater Glasgow and Clyde The Coach House Trust Services a number and receives funding from and Glasgow City Council Social Work including the BIG LotteryFund. and the European Social of sources Based in the West End of Glasgow, the project engages with and assists adults from the project engages with and assists adults from End of Glasgow, Based in the West the hardest to reach and furthest from the labour across Glasgow who are amongst enduring mental health problems, chaotic market. Participants may be experiencing alcohol misuse), historylifestyles (including drug and of offending, learning issues and / or homelessness. Who are the participants and the partners? Who are the participants

What are the aims and objectives? What are the aims and is to promote empowerment by improving the life The principal aim of the project and disadvantage who experience disability, and life chances of adults circumstances the barriers to their to identify and overcome exclusion. Participants are supported and realise their full potential in society. social and economic inclusion The Coach House Trust provides a range of occupational and learning opportunities to support people with opportunities to support people of occupational and learning provides a range employment, training or education. or social barriers to move into multiple health include environmental conservation,These opportunities ceramics, landscaping, End of Glasgow The project is based in the West traditional crafts and horticulture. the city. and works with adults from across The Coach House Trust 52 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement this isamovebackinto workafterreceiving support” . labour market:“Forsomethisisjustasmallsteptowardsemployment andforothers progress intoeducationoremployment.All activities aredirectedatamoveintothe The CoachHouseTrust encouragesandsupportsparticipantswhere theywishto strengthened. with thelocalcommunitysothatmutualtrust andrespectisbuiltintegration people productivelyreintegrateintocommunity life.Projectparticipantsworkinand is offeredtohelp and worthwhilework pace. Practicalsupport and workattheirown choose theiractivity development. People is placedonindividual informal andemphasis workshops arerelatively six members.The in teamsofupto each week,learning activity andsupport up to35hoursof participants areoffered period oftwoweeks, and orientation assessment, induction engagement, Following an painting andhorticulture. areas suchaswoodworking,recycling,ceramics,creativewriting,fabrics,treesurgery, outdoor workarecentraltotheprojectdesign,withtrainingworkshopsprovidedin staff workwitheachindividualtodevelopapersonalisedprogramme.Gardeningand The approachtakenistailoredtotheneeds,interestsandwishesofindividual. With thestrapline‘challengingisolationandintolerancewithinnovation’,project What doestheprojectdo? when theyarrive.” they don’t knowwhattheyare to discovertheirinterestsevenif andworkwiththem for everyone “We willalwaysfi nd something inclusion. transition toindependenceand to assistparticipantsmakethe mentoring, counsellingandaftercare work experience,guidanceand core skills,pre-vocationaltraining, including engagement,orientation, comprehensive packageofsupport provides anintegratedand The Coach House Trust 53 August 2012 August dence and nancial, housing, legal, benefi ts, family. ts, family. benefi nancial, housing, legal, life skills. It also assists participants to take increased control over their and construct own life circumstances independent lives within their enhancing their resources community, and capabilities as they progress. Individuals are supported to identify and barriers to their social and overcome The project works to empower individuals by supporting them to build self esteem, self confi In what way is the approach ‘asset based’? The number of activities on offer and the variety of produce grown by the project has The number of activities on offer are able to take home the produce they grow also developed over time. Participants project café. Produce from one project base is sold and the remainder is used in the range of products created by the project, including at local farmers markets. A wide ceramics, are displayed for sale at the Coach House bespoke furniture, art work and End. West in Glasgow’s Shop Trust Has the approach changed over time? Has the approach changed services has over 15 years of experience in delivering and direct The Coach House Trust The project has developed over the years due to the working with this client group. It has adapted and responded to the needs and changing nature of the marketplace. and public sector organisations and ed by partner identifi interests of the participants as the rising number of self referrals. • in the period to ensure gains made are not lost unnecessarily support Aftercare has completion for up to nine months after the participant of post project left the project. formally • fi e.g. barriers to inclusion at crucial points which may present Outreach support • health workers. in terms of community mental Clinical support • to independence and barriers overcome participants to who assist Peer mentors while they nancial and housing issues fi recovery, inclusion such as addiction The peer mentors are former service are with the project. users who have and wish to put their skills to independence and inclusion made the transition in assisting others. and experience to work Participants also have access to: also have Participants The Coach House Trust 54 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement evaluation. is maintainedwithprojectleaversandthroughaftercare tofacilitatelongitudinal quarterly basisandexternalevaluationcommissionedonanannualbasis.Contact iscarriedoutona andperformance Internal evaluationofprojectdesign,delivery Follow-up assessmentisthencarriedout12weekslatertoestablishprogress. progress wouldlooklikeforthemandapersonaldevelopmentplanisputinplace. out attheirinitialprojectassessment.Eachparticipantdiscussesandagreeswhat Scale) andothervalidatedscales,abaselineassessmentofeachparticipantiscarried weekly andmonthlybasis.UsingWEMWBS(theWarwick-Edinburgh MentalWellbeing aremeasuredbymeansofrecordingonadaily,Project activityandperformance How hassuccessbeenmeasured? conveyed tonewparticipants,demonstratingwhatapositivefuturecanlooklike. developed arangeofskillsandtheconfi dence and abilityofex-participantsis Through thepeermentoringapproachofproject,staffmentorshave activities. working andthedevelopmentoflifeskills.Confi dence buildingisintrinsictoallproject and theenhancementofexistingassetsviaindividuallearningopportunities,team of workshopsandactivities.Theprojectisfocusedondevelopmentnewassets seeks tohelptheindividualdiscovertheirtalentsthroughofferingawiderange The projectprovidesoccupational,educationalandemploymentopportunities chances andcircumstances leadingtoareductionininequalities. economic inclusioninsocietyandtorealisetheirfullpotentialtherebyimprovinglife if thistakestime,and structure tothedayforparticipants.Increases inconfi participants andstrivestofi participant, even nd anactivityorareaofinterestforevery The projectadoptsafl exible andadaptiveresponsetotheneedswishesof college (2010to2011). positive progressionontheemployabilitypathway. Elevenparticipants havegoneonto employment, twointomodernapprenticeships, withallparticipantsdemonstrating suitable fortheworkplace.Overlastthree years,18peoplehavemovedinto experience, formalcertifi cated trainingandthedevelopmentofarangeskills and projects.Theoutdoorenvironmental focusprovidesparticipantswithwork accommodate them.” bend overbackwardsto don’t giveuponpeopleand “We have‘stickability’–we design and delivery ofallprogrammes design anddelivery Participants areactivelyengagedinthe confi dence, selfesteemandlifeskills. participant empowermentbybuilding The CoachHouseTrust focuseson challenges? What arethestrengthsand dence, The Coach House Trust 55 dence, culties August 2012 August Improvements in mental health, physical health and social health are reported by the and social health are reported in mental health, physical health Improvements confi project, alongside improved who engage with the majority of participants sense of control and quality of life (as measured by WEWMBS) has been reported for been reported WEWMBS) has measured by of life (as control and quality sense of services uptake of in-house increase in the and an most attendees that demonstrates lives take. direction their input into the to have more feel ready participants climate, the project faces challenges in securing Due to the current economic previously set targets now felt unrealistic. Diffi employment opportunities, and Staff expressed frustration that some participants have developed a dependence on have developed a dependence frustration that some participants Staff expressed for attributes may be compromised felt that personal assets and the project. It was that engagement with the project had not been these participants. It is clear however are When they tted in some way. and all had benefi at the detriment of any participant more quickly move participants on to other suitable ready to progress, the need to was highlighted. projects or into education or employment high levels of job satisfaction and pride in being At a personal level, staff expressed take during their time with the project. There part of the ‘journey’ that participants of the skills and attributes that the participants have is clear recognition by the staff them and are supported to do so. Participants if they are given a chance to develop for the project and the range of activities and expressed high levels of appreciation in Coach House Trust support they received. They spoke of the importance of the being able to develop new skills and work outdoors and providing structure to the day, the social interaction with other participants. self control and self esteem. Through the peer mentoring approach of the project, the mentoring approach of the self esteem. Through the peer self control and allow for similar to participants with backgrounds and / or experiences mentoring staff too could become aware that they into the project as participants an easier transition future. have a more positive literacy, support (in numeracy, external ed by the project in sourcing were also identifi nancial cutbacks by organisational fi nancial issues, and advocacy) due to legal and fi eligibility criteria. This type of support and training outside organisations and altered by in-house staff as the need for support in these areas is increasingly being delivered continues. The Templehall Dads’ Group 56 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Group The Templehall Dads’ The Templehall Dads’ Group 57

x it x August 2012 August for yourself.’” “Try to help you to fi “Try ted

The Cottage Family Centre is the base for the project. The Centre provides a range of services families and focuses on the to local 25 young dads with a core group of fi ve to six 25 young dads with a core group of fi participants who continue to engage. The project is based in the Templehall area of Kirkcaldy; one of Scotland’s most area of Kirkcaldy; one of Scotland’s The project is based in the Templehall and thus young deprived areas which has a high incidence of teenage pregnancy area. There is no parents. The project works with young fathers living in Templehall and the group is open to any dads in the area who express an ned age range defi project ranged in interest in getting involved. Dads involved in the pilot gardening age from 22 to 36 years. Since its inception in September 2010 the project has benefi Who are the participants and the partners? • Increase the young dads’ core skills and future employability. • identify their expressed health, educational work alongside young dads to To social needs. and • dence and self esteem. Engage with young dads to develop their confi • with local community partners to take forward in collaboration a project Work on the needs and aspirations of young dads. focused Specifi cally the project wishes to: Specifi What are the aims and objectives? What are the aims and ed area of deprivation in dads from an identifi The aim of the project is to involve encourage them to positively improve their health, a meaningful initiative that will opportunities. wellbeing, employment and educational Dads’ Group The Templehall aims to provide meaningful activity for young dads in the Templehall area of Kirkcaldy. area of Kirkcaldy. dads in the Templehall meaningful activity for young aims to provide and horticulture. based around gardening The project is largely The Templehall Dads’ Group 58 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement time inresponsetolocal needandthewishesideasofdads involved. is partoftheworkEquallyWell FifeTest Siteandhascontinuedtodevelopover learning andtrainingactivitiesweredirected bythegroup’s specifi c needs.Theproject August andSeptember2010.Theprojectbegan withgardeningandsubsequent A smallscale,shortpilotprojectwasdeveloped initiallyandtookplacebetween workers. to developalocalinitiativethatfocusedonyoung fatherswasidentifi locally ledresearch questionedthesupportavailabletoyoungdadslocally. Theneed Coinciding withincreasinginterestinyoung fathersonanationalfront,pieceof over time? Why wastheprojectsetup?Howhasapproachchanged provision ofbuildingandgardeningmaterialsplayequipment. Cottage FamilyCentre.Itisfurthersupportedbyalocalbuildingbusinessinthe Council CommunityLearningandDevelopment,theJenniferBrownTrust andthe group involvingworkersinthelocalarea.TheprojectisfundedbyEquallyWell, Fife The projectisdrivenbytheyoungfathersandoverseenamulti-agencysteering defence andfi rst aid,andchildcarefacilities. are alsoheldattheCottageFamilyCentreincludingcookingclasses,yoga,self A rangeofgroupsforthedevelopmentpracticalskillsandpersonal ed bycommunity children. of parentsand and confi the selfesteem works tobuild parents, and work ledbythe through group practical support It alsoprovides needs specifi and iscare is responsive of theCentre whole. Thework the familyasa individually and of thefamily each member working with family unit, dence c. The Templehall Dads’ Group 59 August 2012 August cially opening cation Scheme “It’s amazing what the dads amazing “It’s a small pot of achieved on money and the ideas they came up with.” rst aid course and learn basic cooking rst aid course ed fi In what way is the approach ‘asset based’? approach and The project explicitly states on paper that it takes an asset based – to help them help supporting parents explains: “the biggest gains… will come from up”. positive places to grow communities which are themselves – and by creating Establishment of the group saw the dads Establishment of at the back of convert waste ground into a safe place for the Family Centre to play and spend children and families The project was underway time together. ve weeks, initially with seven dads within fi within in the garden, and was completed cial launch of the garden celebrate the project achievements, an offi six months. To with Gordon Brown (Kirkcaldy MP) offi took place in November 2010 The Templehall Dads’ Group project plan was developed by community partners by community was developed project plan Dads’ Group The Templehall for children. outdoor space improving an local fathers in and support to engage a range of other alongside of the project is the main focus related work Gardening complementary three days at the Cottage Family Centre activities. The dads meet from the and works alongside staff community worker is employed per week. A male relevant as coordinating input from gardening activities as well Centre to facilitate agencies. Participants work towards achieving a Construction Skills Certifi What does the project do? does the project What garden has had a positive impact on the surrounding The development of the second with residents starting to tidy up their gardens with houses and wider community a community growing the dads helping if needed. Further plans include developing people in the area, and space (allotments), extending gardening skills, helping elderly establishing a ‘dads-to-be’ group. Work on a second larger derelict piece of land beside the Family Centre began in on a second larger derelict piece of land beside Work Februarycompleted in September 2011. Leased from Fife Council 2011 and was a true community garden. The growing area for 25 years, the dads have designed and there are play areas and seating. There has produces vegetables for the Centre, community and an offer to lease more land to this been positive feedback from the project has been made. the garden to the local community. In recognition of the dads’ commitment and hard In recognition of the dads’ commitment the garden to the local community. on a wall within the garden. work, a plaque was mounted complete a certifi cation, (CSCS) qualifi the new allotment With and computing skills with funding provided by Equally Well. be delivering SVQ in site, The Scottish Association for Mental Health (SAMH) will involved in parenting horticulture training on site to the Dads. Some dads are also also attending. sessions at the Centre which their partners and children are The Templehall Dads’ Group 60 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement partner, numberofchildren,employmentstatus, whetherineducationornot)and outcomes. Participantprofi les areestablishedattheoutset(postcode,age,ageof Data gatheredtoprofi le thefathersisspecifi c totheproject aimsandplanned Demonstrateanincreaseinparticipants’educational andsocialskills. • Increasetheselfesteemandconfi dence ofparticipants. • youngdadstoinformafuturelocalinitiative. Work incollaborationwith communitypartnerstofacilitateasmallprojectwith • of thethreeoutcomesasstatedbelow: Evaluation isintegraltotheproject.Measureshavebeenputinplacecaptureeach How hassuccessbeenmeasured? benefi t ofthelocalcommunity. community bybuildingcohesionandimprovingtheoutdoorspacefor The projecthasalsohadapositiveimpactonthesurroundingareaandwider abilities bothinthedevelopmentofnewskillsandwithintheirroleasparents. with muchtocontributeandsupportthedadsrecognisetheirpotential remits inworking‘with’thedads.Thishasenabledthemtoseedadsasindividuals The staffengagedwiththeprojecthavebeenabletoworkouttheirtraditional young dadsinvolvedbydevelopingnewandstrengtheningexistingskills,enhancing lives. InvolvementintheGrouphasalsoenhancedemploymentprospectsof aspectoftheir expressed thattheprojecthashadapositiveknock-oneffectonevery them thattheyhavetalentsandcanbegoodparentstotheirchildren.Some For participants,theprojecthasgivenstructureandpurposetotheirday, showed supportive friendshipsbetweenyoungmeninthearea. intheirlivesandhashelpedtobuildmutually families havewiththedifferentservices its futuredirection.Theprojectalsobuildsontheexistingrelationshipsandtrustthat the consequentprogrammeandallowedthemtotakeownershipofproject to health,educationandsocialissuesduringtheearlygardeningworkwhichshaped for themandtheirfamilies.Theyoungdadsinformallydiscussedneedsinrelation confi dence andselfesteemimprovementsinphysical, socialandemotionalhealth which offeropportunitiesforlearning,recognitionoftheirabilities,thebuilding The projectisfocusedonprovidingmeaningfulinitiativesandactivitiesforyoungdads like cominghere.” something forthekidstodo.I family relationshipsandthere’s “Getting outhasimprovedmy the Group. children duetotheirinvolvementwith providing agoodrolemodelfortheir their families.Theyoungdadsarealso and positiveaspirationsforthem opportunities andbuildingconfi their CVs,providingvolunteering dence The Templehall Dads’ Group 61 August 2012 August On the other hand, the ongoing need for funding means the Group is continually On the other hand, the ongoing need for funding means the ghting for survival”. Project sustainability is a challenge due to the economic ”fi of the welfare downturn and associated local authority cutbacks. The complexity The forward working and thinking nature of the project, effective partnership The local community, information sharing have allowed the project to be a success. statutory and voluntary and fathers have been able to agencies, local businesses facilitating the activities work together to address a local need. The trusted workers working together and providing general support are pivotal in keeping the group effectively. The development and creation of the new garden was led by the Dads’ Group. The The development and creation on what the garden would look like and how the work participants made the decisions developed was integral would be undertaken. Flexibility as to how the garden was ideas and joint working. to the approach and was led by the development of group the dads who are existing New dads joining the group are supported / mentored by members. Of the 25 dads Of the 25 dads engaged with the a project to date number have moved into employment or education. Others went “back to life with much better attitudes” following support from the wider Family Centre and project. A small number have had onward referrals to other support overall improvement in their wellbeing. Some dads agencies. The dads reported an their own family and improved family relationships, reported feeling happier within between the parents and children. One dad described both between the parents and . the project as “life changing” What are the What are the strengths and challenges? a range of informal methods are used to capture dads’ thoughts on the project. thoughts on to capture dads’ are used of informal methods a range the Warwick- progressed and taken as it has have been of the garden Photographs pilot to look at pre and post was used Scale (WEMWEBS) Mental Wellbeing Edinburgh the dads. wellbeing of the mental The Templehall Dads’ Group 62 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement family relationships. also facilitatedinteractionbetweenpeopleinsimilarcircumstances andhasimproved something constructivetodoandgainanewoutlookonlife.TheDads’Grouphas their ideasandhardworkcometolife.Theprojecthasbeenablegiveparticipants confi dence andthenewskillstheyhavedevelopedaswelltheirownprideinseeing Participants spokeoftheirincreased impact thishadontheirfamilies. of themhadtakenandthepositive achieved, thepersonaljourneyeach pride inwhattheyoungdadshad and partnersoftheprojectexpressed From apersonalperspective,thestaff Dads’ Group. positivenatureandimportanceofthe were keentoemphasisetheoverwhelming Although anumberofchallengeswereidentifi ed, the dadsinvolvedwiththeproject crucial forsuccessoftheproject. interest andmotivationfromthedadsasdrivecommitmentofis At times,slowprogress(relatedtofundingissues)hasmadeitdiffi cult tosustain project. experienced diffi culties withtheirbenefi ts paymentsduetotheirinvolvementwiththe system andthebenefi ts arenawerealsohighlighted asmanyoftheyoungdadshave personal journey.” a physicalachievementbut of somethingsosimple–notjust “The dadsachievedsomuchout Older People for Older People 63 August 2012 August People (O40) People Older People for Older Older for People Older Older People for Older People 64 individuals tomaintainindependentliving. rural andperipheralcommunitiestoexplorehowcouldsupportolder was aresearch anddevelopmentprojectworkingwitholderpeopleinremote, Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement that peoplewantedto remainlivingintheirowncommunitieswhen older, butwere Programmewhichfound O4O grewfromthe‘OurLifeasElderly’Northern Periphery Why wastheprojectsetup?Did approachchangeovertime? providers. improve qualityoflifeforolderpeople.O4O wasaboutsupportingservice providersdonotorcannotprovidethat about providingthingsthatstatutory providersaretheretodo.Itwas O4O wasnotaboutdoingthethingsthatstatutory View olderpeopleasapositiveforce andvaluableassets. • Recognise thatolderpeoplegreatlyhelpeachothertoliveintheircommunities. • andwellbeingof olderpeople. Develop resources thatalready existwithincommunitiestopromotethehealth • Include peopleofallages. • Maintain peoplelivingindependentlyintheircommunitiesforaslong possible. • Recognise thatolderpeoplecontributetosustainable,vibrantcommunities. • O4Oaimedto: co-production ofservices. The aimofimplementingO4Oinruralcommunitieswastoengageolderpeoplethe communities todeveloppotentiallysustainablesocialenterprisesandvolunteering. tomaintainindependentliving.Itworkedwith to setupandprovideservices O4O setouttotesttheextentwhichitwaspossibleandbenefi cial forcommunities What weretheaimsandobjectives? (O40) People Older for People Older

Older People for Older People 65 August 2012 August “What’s good for the “What’s whole community is good for older people and what older people need, the whole community needs.” t O4O was a response to the increasing proportion of older people in the Northern O4O was a response to the increasing proportion of older especially in remote and rural areas, and looked at how communities Periphery, could support older individuals to maintain independent living. In some communities it worked to help develop potentially sustainable social enterprises (not-for-profi social businesses) and in other communities it supported the development of volunteering. The project sought to test the policy rhetoric about the role of individuals and communities What did the project do? Three of the four community led social enterprises which were supported by O4O are Three of the four community led social enterprises which were now well established community resources. The Scottish O4O Project Manager was recruited in June 2008, and remained in The Scottish O4O Project Manager communities a local social entrepreneur was engaged post until June 2011. In three basis to help develop the communities’ ideas into as a consultant on a part-time of delivering servicesan organisational structure capable with a view on future sustainability. Funded primarily by European Northern PeripheryFunded primarily by European Programme (NPP), O4O ran from January 2010. The lead partner country 2008 to December at the was Scotland, based Islands Centre for Rural Health. University of the Highlands and O4O worked in remote, rural and peripheral communities in six locations across O4O worked in remote, rural on the project based in the Scottish Highlands which Europe. This case study is based Assynt, Tongue geographical communities: Ardersier, included four remote and rural aged 55 years and over in these Ross. The project worked with people and South West and engaged up to 200 people. four geographical communities Who were the participants and the partners? Who were the participants O4O was set up as a three year project which began in January as a three year project which O4O was set up funded by the 2008 Northern PeripheryEuropean Union organisations with support from Programme and Sweden, Finland, Greenland the partner countries: Scotland, within each of the four organically based on work within The approach taken grew Northern Ireland. unique communities. concerned that there would be insuffi cient support services.cient to was a response O4O be insuffi that there would concerned should become in communities that people the EU suggesting policy across emerging t both communities own basic services providing their involved in increasingly benefi to social (developing and individuals capital and capacity) of social (development health). to improve wellbeing and contacts, helping Older People for Older People 66 of olderpeoplemight have unmetneeds.Meetingswerethenheld withidentifi public andthirdsectorpractitionerstodetermine whichremoteandruralcommunities In Highland,theO4OProjectManagerfi rst engagedinaconsultationexercise with assistinthedevelopmentofvolunteering,social organisationsand social • enterprises. involvingcommunity developnewwaysofprovidingsupportingservices members; • and olderpeoplelivingintheirhomesandcommunities; providerstokeep provision thatwouldhelpstatutory identifygapsinservice • tohelpmaintainolderpeoplelivingathome; identifytheirneeds forservices • communities to: enterprise; andsustainingthesocialenterprise(s).Ingeneral,O4Ostaffworkedwith – initiatingcommunityengagement;needsidentifi cation; establishingthesocial identifi ed withintheprojecttoactasaguidefordevelopmentofsocialenterprises that generatepositivecommunityimpact.Fourstagesofimplementationwere Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement O4O aimedtodevelopinitiatives intergenerational focus”. good forthewholecommunitywithan independent living,i.e.“something would helpolderpeopletomaintain which and thedevelopmentofaservice plan. Thefocuswasfuturesustainability each communitytodevelopitsunique but therewasindividualsupportto budget wasavailabletocommunities types.No organisational andservice with communitiesoptingfordifferent was anorganicandintuitiveprocess that theyfeltmettheirneeds.This supported todeveloporganisations research approach.Communitieswere development throughanaction on theprocessofsocialenterprise communities andcapturedinformation O4O ProjectManagers‘mentored’ toco-production. delivery fromtop-down role ofpublicservices care andsupportthechanging in acceptingresponsibilityfortheirown ed Older People for Older People 67 August 2012 August sessions, Gaelic classes, chess club, book club, creative arts, knitting, ceramics, etc with the “older people seen as resource”. Social interaction between the community and bringing “Fantastic resource for “Fantastic resource children and families and for the future.” “The centre is a resource for the whole “The centre is a resource across all age groups and community, community members.” The Assynt Centre is not a care facility but a community resource. By registering By The Assynt Centre is not a care facility but a community resource. the people who work in the Centre and the services provide rather than the they exibility over the activities building itself, the community have greater control and fl and more – reminiscence and functions of Centre. The Centre provides a lunch club The Assynt Centre had been run by the local authority and provided day centre The Assynt Centre had been run services, and a lunch club. When the local authority decided to residential respite, close the service to give money to the community to make alternative they agreed area. O4O supported the development of Community provision for older people in the established as a community interest company to Care Assynt (CCA) which was to develop the CCA is continuing run services in the community. for older people opportunities for social Assynt Centre as a community care hub, offering a range of from the Training interaction, peer support, and the development of social networks. involved in establishing Social Enterprise Academy has been provided for volunteers this O4O project. Assynt The fi rst stage of O4O in Ardersier was an oral rst stage of O4O in Ardersier The fi history DVD – the Ardersier Heritage project of older people interviewedproject. A group who live in or have a other older people village about their early connection to the by the Community were purchased camera and editing equipment memories. A video Discretionary Budget and the local Councillors’ Ward Council with support from the interviews in order to create a social history were video recorded DVD. Approximately edited by a volunteer to produce DVDs. lmed and footage was 20 interviews were fi in interviewing older volunteers. Those and camera use was provided for the Training from the interest shown in the stories they ted who agreed to be interviewed benefi included people who were housebound as well as told. The project successfully memorythose with a disability or short-term loss. O4O in Ardersier worked with the BBC Alba, the Scottish UHI Centre for History, Highlanders’ Museum, local councillors, Oral History various local groups in the village. group, and Ardersier communities and voluntarycommunities mentored with and Manager worked The Project groups. The O4O initiative. developing an interest in that had expressed communities the four and supporting c need a specifi to recognise the communities on supporting focus was development. organisational Older People for Older People 68 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement West Ross.O4Oworkedwiththecommunity and forolderpeopleinSouth provides arangeofservices The HowardDorisCentreisasocialenterprise that South West Ross public transportcontract. andplantotenderfora becoming established,asopposedtoanadditional service, T4T haverecentlysecuredanewtransportgrant andarefocusedondiversifying needs and,importantly, generatesincomethatwillcontribute tofuturesustainability. The communityandthesocialentrepreneurensuredthatT4Tmeetsboth individuals whoneedtransportwiththosecanprovideit.Thesecondstrand T4T hasfourstrands.Thefi makinglinksbetweenthose rst isaninformalservice heightened bythewithdrawalofRoyalMailbusservice. Highland CouncilCommunityTransport grant.Theneedfortransportintheareawas made bythecommunitygroupsupportedO4O,andT4Tsuccessfullyobtaineda residents andtosupportthewholecommunity. Applicationsforfundingwere tospecifiwanted abespokeandtailoredservice cally meettheneedsofelderly poor mentalhealth.’’ likely nottofeelillorhave are happythey’remore people tobehappy. Ifthey “It providesasafeplacefor Melness andSkerray. Thecommunity they calledT4T–Transport forTongue, which a communitytransportservice The Tongue community’s prioritywas Tongue important aspectsoftheworkCentre. people togetherisseenasoneofthemost groups. donated minibustoothercommunity is themaintenanceandhireofa purposes. ThefourthelementofT4T to variouslocationsandfor to transportgroupsofindividuals assets. Thecommunitycarisused Both areregardedascommunity purchase acarandpaydriver. the communitycarschemeto activities. Thisfundinghasenabled by agrantandlocalfundraising a communitycarscheme,arefunded These, alongwiththethirdelement, in returnforamileageallowance. their owncarstotransportpeople involves volunteerdriversusing the community.” a valuablepartof isnow “The service Older People for Older People 69 August 2012 August “Find sources of “Find sources local support for local issues.” At the beginning of 2009, an O4O questionnaire asking about aspects of health and At the beginning of 2009, an O4O questionnaire asking about The 55 years and over. community participation was sent to over 2,500 people aged response rate was 58% indicating high interest in the research. The project manager captured information through activity reporting – the completion The project manager captured information through activity progress, achievements, of a template on a monthly basis that captured perceived reports exivity tool. Written issues and risks. This acted as a data gathering and self refl development and to were analysed qualitatively to identify stages of social enterprise process. draw out the policy implications emerging from the implementation Research was carried out to monitor the impact of O4O projects on individuals, was carried out to monitor the impact of O4O projects on Research communities and statutory service providers. How was success measured? O4O started with the assets and resources in a community, including older people’s people’s including older in a community, resources O4O started with the assets and and invested in the older people as active knowledge, skills and experience, they contribute to sustainable, vibrant communities. participants, recognising that the running of an organisation and dence made possible These new skills and confi O4O supports the The approach taken by service previously. which did not run changing role of public services from top-down delivery to a model of co-production. people to develop their potential by providing support Furthermore, O4O supported and gain public sector support. to complete training, access funding Older people were empowered to identify and meet the Older people were empowered to develop a variety needs of local citizens and supported those needs in order that of social organisations to meet and other people, might continue to live healthily they, and communities for and happily in their own homes sustaining remote community life. This helped longer, and maintain people people take control of their lives as long as possible. living independently in their communities O4O sought to portray older people positively as valued members of society and as valued members of society portray older people positively O4O sought to and older people in the design burdens or victims. By involving not as ‘helpless’ servicedevelopment of to acknowledge older people, O4O sought provision for other learning in project supported lifelong of older people. The the skills and experiences communities and to ourish as assets within their local them to fl older people, helping . “feel valued again’’ In what way was the approach ‘asset based’? was the approach ‘asset In what way the Centre to develop additional community services additional community to develop the Centre neighbourly helping (e.g. a some O4O met with The idea of own homes. people in their to support older scheme) places. The as in other been as successful and has not Ross in South West resistance in the future. strengthen O4O were used to learned from this lessons Older People for Older People 70 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Furthermore, O4O encouraged and supported the development of services based Furthermore, O4Oencouraged andsupportedthedevelopmentof services each communitymayhavebeendifferent. O4O notbeeninvolvedandabletosupport localplansandprogress,theoutcomefor was alackofconfi dence andknowledgeamongstolderpeopleinthecommunity. Had plans andactivitytoachievesomethingreal andlongtermforthecommunity. There Each communitywasabletoreadilyidentify aneedbutrequiredcatalysttospark sectordecision-making. Olderpeoples’needsmustbefullyintegratedinto policy-makingandpublic • Structures needtobeputinplacethatempowercommunitiesengagewith service • co-production. co-productionwithcommunities. Policy shouldcommittoservice • ofolderpeoples’services. Communities shouldbeinvolvedinthedelivery • production. PolicyrecommendationsfromO4Oinclude: needs tochangeinlocal,nationalandinternationalpolicydevelopcommunityco- through socialenterpriseandhelpdeveloppracticalrecommendationsonwhat provision project canbeusedtoshapeafutureagendaforolderpeoples’service communities. O4Oalsopublishedaseriesofpolicybriefi ngs. Learningfromthe The projectproducedatoolkittohelpothersdevelopsocialenterprisesinrural sustained andcontinuetodevelop. developedbyolderpeopleintheruralcommunitiesinvolved havebeen the services confi dence thattheywereabletotakethison.Althoughtheprojectcameanend, community. Supportwasprovidedatthepaceofcommunityandhelpedinstil remained closed.TheProjectManagerensuredthattheprojectwasledby members andhelpedopendoorsforthecommunitywhichwouldhaveotherwise O4O providedrealsupporttothecommunityasawholeandindividual alone. communities whichhelpedtheolderpeopleinHighlandrefl ect thattheyarenot European partnersbroughtintoperspectivewhatlifeislikeforolderpeopleinother presented theminsteadasarichresource andthelifebloodofruralcommunities.The O4O challengedperceptions ofolderpeopleasbeingaburdenonsocietyand What werethestrengthsandchallenges? participants andthosewhomightbenefi t fromthe futureservice. of eachprojectinitscommunityandtorecordtheexperiencesviewsboth aimedtoassesstheprogressandimpact Theinterviews users oftheproposedservices. werealsocarriedoutwithpotential carried outinJulyandAugust2009.Interviews with26olderpeoplewhowereinvolvedtheirlocalO4Oproject Interviews Older People for Older People 71 cult August 2012 August culties encountered there were frustrations project had brought the community project had brought the community together and built new relationships Participants and new friendships locally. curvealso spoke of the steep learning involved, the diffi working with large statutory agencies “Community spirit has spread “Community spirit has spread through the whole community.” on a social enterprise model and, after a specifi ed time period, stepped back form period, stepped ed time a specifi and, after enterprise model on a social the burden about some apprehension expressed One staff member the community. commitments. have other many of whom on local people, this left of responsibility ed as an was also identifi communities ict within rooted confl and deep Pre-existing thought to be particularly diffi for the project, which was ongoing challenge was highly stressful at times. In ected that the work On the other hand staff refl do it for themselves” “standing back and letting communities At a personal level, staff expressed high satisfaction and pride in being part of the and pride in being part staff expressed high satisfaction At a personal level, they developed their own unique each of the communities as journey taken by of the they faced. Staff also spoke the challenges services their ability to overcome and tirelessly for their communities. individuals who worked inspiring and energetic for the support brought to the community Participants expressed great appreciation developed. Participants also highlighted how the by O4O and the skills they had to manage in a rural community. Finally, some local people wanted more service some local people Finally, rural community. to manage in a doing something to help from the Council rather than nancial support provision and fi themselves. on the development the time limited project. Taking due to a need for progress within community” felt to be “a huge undertaking for a small. of a social enterprise was also

in developing and running a sustainable social in developing and running a and the “weight of expectation” enterprise for the whole community. Gorbals Recycles 72 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Gorbals Recycles Gorbals Recycles 73

August 2012 August ll as

The project is managed by a Board of Directors made up of local community residents The project is managed by a Board of Directors made up of and skilled people. The project works in partnership with a number of local and government agencies The project works in partnership with a number of local and the WISE Group, Glasgow to provide volunteer and work placements. Partners include Centre, Apex, Glasgow Volunteer Volunteers, Valuing South East Regeneration Agency, Foundation. The project, which comprises two and the Scottish Community Training by the BIG Lottery. charity shops and a bicycle workshop and showroom, is funded Who are the participants and the partners? Who are the participants the long term the project engages with Based in the Gorbals area of Glasgow, individuals and unemployed, homeless people moving into accommodation, furniture, etc) and families in need of emergency housing support (e.g. clothing, members of staff and refugees and asylum seekers in the local area. Employing ten experience placements, supporting up to 50 volunteers per year in training and work they feel they need to on volunteers engage and work with the project for as long as an individual basis. Additionally the project aims to divert as much domestic waste from landfi Additionally the project aims The aims of the project are to raise awareness about environmental issues by providing The aims of the project are to reduce and recycle their domestic waste. The opportunities for people to reuse, a range of servicesproject does so by providing and creating training and volunteering opportunities for local residents. What are the aims and objectives? What are the aims and quality servicespossible while providing high and products for sale to local people. to assist the volunteers in becoming ‘work ready’ Furthermore, the project works educational opportunities. dence to apply for jobs or and to have the confi Gorbals Gorbals Recycles is a community-led social enterprise with an environmental focus. It is made up of environmental focus. It is made social enterprise with an is a community-led volunteering opportunities, provides meaningful and worthwhile local people and is based in courses for adults. The project and access to free training work experience the Gorbals area of Glasgow. Gorbals Recycles 74 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement on alowbudgetwho are fi nding itdiffi cult tofurnishanewhome. extremely competitiveprices.Theshopalso providesa‘freshstartpackage’forpeople Based intheheartofPartickGlasgow, NewTo You, stocksarangeoffurnitureat equipment. furniture, householdgoods,bedding,curtains, books,toys,games,andnursery of goodsatlowcostincludingqualityclothing andaccessories.Theshopalsosells Market ontheGreen,locatedatSaltmarketareaofGlasgow, providesarange on theGreen,wasopenedfollowingmonth.Theoriginalprojectpremiseswere premises weresecuredintheSaltmarketareaofcityandacharityshop,Market the runningofacharityshopandbicycleworkshop.InOctober2009,additional for Recycles ProjectsuccessfullyaccessedthreeyearsfundingfromtheBIGLottery The projectnowhasthreeretailoutletsacrossthecity. 2008,theGorbals InJanuary oftheproject. oversee refurbishmentofapropertyandtodevelopfutureservices 2007,thepostofprojectcoordinatorwasdevelopedto consultation event.InJanuary local schools.Theneedtoprovideacharityshopwasidentifi ed throughacommunity in relationtorecyclinginitiativesandalearningpilotprojecttookpartwithoneofthe schools introduced intheGorbals.Linksweresubsequentlymadewithlocalprimary the localhousingassociations,projectinitiatedfi rst bluerecyclingbinstobe Recycles Projectwasestablished.InitiallyworkingwithGlasgowCityCounciland facilities inthearea.ThegroupquicklydevelopedtoaBoardandGorbals event. Theyformedasteeringgrouptotackleissuesrelatedthelackofrecycling In April2004agroupoflocalpeoplecametogetheratcommunityconsultation over time? Why wastheprojectsetup?Howhasapproachchanged build bikes. andcustom repair service qualifi ed staffprovidea accessories andparts.Fully children andafullrangeof sale, forbothadultsand of refurbishedbicyclesfor and offersalargeselection the GorbalsareaofGlasgow Re-spoke Cyclesisbasedin demand forfurniture. opened duetoanincreasing shop, NewtoYou, was May 2011asecondcharity bicycle salesandrepairs.In the increasingdemandfor Re-spoke Cycles,dueto given overtoaccommodate Gorbals Recycles 75 ed, August 2012 August “Prosperity and skills from throw away goods.” dence, self esteem, the development of new skills, ed training leading to knowledge and certifi better CVs, and valuable work Volunteers report improved confi report improved Volunteers The project utilises the existing skills and abilities of volunteers to place them in The project utilises the existing skills and abilities of volunteers suitable voluntary their potential. For positions and supports them to develop furniture store was placed in example, a new volunteer with experience of working in a volunteers. furniture deliveries and is passing his skills to other young male In what way is the approach ‘asset based’? In what way is the approach a range of volunteering and work experience positions The project works to provide and backgrounds, against a backdrop of environmental for people of all ages, abilities all levels of skills protection and recycling. Gorbals Recycles strives to accommodate helps them to identify and and time commitments. The project works with people and local communities, and focus on the assets and strengths within themselves and their in their lives. It is supports them to use these assets to make sustainable improvements for the community”. a project run “by the community, What does the project do? What does the 30 for between 15 and provides volunteering opportunities Gorbals Recycles ed and un-certifi training, both certifi one time with a range of free volunteers at any The project continues to evolve due to local demand, the diversity of the people the diversity to local demand, to evolve due continues The project ideas of individuals. skills and and the developing involved from the scrap value of non-saleable stock and by The project generates income to local groups. Scrap metal is also sold and there is a hiring out furniture and props and removals. All money generated goes back into small charge for house clearances bicycle repair scheme, the project to improve services and support the free children’s income families to keep active. which allows children from low Accepting donations from all areas of Glasgow, services by the project provided areas of Glasgow, Accepting donations from all a low cost with low deliveryinclude; the sale of furniture at costs (£5 maximum), the sale of good quality clothing, emergency packages sale of bikes at a low cost, the immediate need, and a free bicycle repair servicefor families and individuals in for a number of community events throughout the year as children. The project also holds trips. well as volunteer events and day available to all volunteers. Training the volunteers both assists with the running of both assists with the running the volunteers volunteers. Training available to all volunteering available dence. Areas of improves their skills and confi operations and customer services, include bicycle mechanics, within the project and sorting, handling and deliverysales and marketing for each The area of volunteering and collections. dence and language confi ecting the skills, on a case-by-case basis refl person is decided individual. abilities of the Gorbals Recycles 76 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement associated needtocontinue searching fornewfunding opportunitiesasamajor The projecthighlightedtheongoingdependence onshorttermfundingandthe overcome isolationandmaintainaddictionfreestatus. The projecthasshownpositiveeffectsonmental healthandinsupportingpeopleto prevented 1,238metrictonnesofwastefrom goingtolandfi books andninemetrictonnesoftoysgym equipment.During2011,theproject of goodsincluding480bicycles,908metric tonnesoffurniture,35metric acted asapointofdistribution.Finallyduring 2010,theprojectfacilitatedreuse multi-storey fi re inDecember2009,provided77affectedfamilieswithclothingand refugee orasylumseekerfamilies,assistedlocalhouseholdsand,followingafatal Fund. During2010,theprojectalsoprovidedlowcostorfreefurniturepackagesto employment withtheprojectsupportoffundingfromCommonwealth and furthereducationwasreported.Two youngvolunteersmovedintofulltimepaid within theproject.Agoodsuccessrateofpeoplemovingintoemployment,training By theendof2010,projecthadrecruitedatotal157volunteerstopositions transferable skills. employment orientedandparticipantsalsogainrealliferetail feel comfortableandconfi dent. Thecertifi ed andun-certifi ed trainingcourses are sorting,cashhandling,etc)withmovementintootherareaswhen they services, of thebusinesswithinwhichtheywouldliketowork(bikeshoprepairs,customer project. Projectinvolvementisparticipantled.Participantsareabletoselectthearea volunteers, especiallyforthelargenumberofyoungpeopleinvolvedwith community. The projectprovidesstructureandpurposetodailylifeformany work experienceandaccesstofreetrainingcoursesforpeoplefromthelocal Gorbals Recyclesprovidesmeaningfulandworthwhilevolunteeringopportunities, What arethestrengthsandchallenges? All staffandvolunteerswereintegraltotheevaluationprocess.Arangeofcustomer users,volunteers,workplacementstaffandtheprojectfi focused onservice A retrospectiveinternalevaluationwascarriedoutinSeptember2011.This How hassuccessbeenmeasured? and togetinvolved. participants asactivecitizensandencouragesthemtosupporttheirlocalcommunity experience leadingtoimprovedchancesofemployment.Theprojectinvestsin fulfi personal “It givesme lment.” and theweightofgoodsbeingdivertedfromlandfi sheets whichstatethenumberandtypeofdonationsreceived The levelofrecyclingismonitoredandmeasuredviacollection skills auditwerealsocarriedout. withpartneragenciesandastaff/volunteer surveys surveys, ll. nances. ll. ll. Gorbals Recycles 77 cult August 2012 August “If this wasn’t here wasn’t “If this where know I don’t given me It’s I’d be. a real boost.” “more than just a job” and that “more ts Project volunteers praised the supportive and inclusive nature of the Gorbals Recycles Project volunteers praised the to move at their own speed support the project’s approach. They particularly valued and take one step at a time. On the other hand staff refl ected that the work was highly stressful and pressured ected that the work On the other hand staff refl in balancing the business side of the culty was experienced at times. A particular diffi working with a team of staff and volunteers, each of project with the human side in on the project. whom have a level of reliance great personal fulfi lment was gained from being able to support people in diffi lment was gained from being great personal fulfi dence in their abilities. gain skills and confi and to see these people circumstances At a personal level, staff stated that the project was At a personal level, staff stated The clear need to develop better marketing tools was to develop better marketing The clear need are project as both sales and donations an immediate challenge for the highlighted as to limit forced constraints, the project has been nancial due to fi Also, down presently. delivered in- courses which can be it offers to those training the training opportunities staff. house by project entitlement were also raised. entitlement were challenge. The complexity of funding application of funding The complexity challenge. also seen to be criteria were the eligibility forms and welfare system the changing In addition, constraints. information user friendly need for clear, and the and volunteering affect benefi on how working The Zone’s Home Buddy Scheme 78 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Scheme The Zone’s HomeBuddy The Zone’s Home Buddy Scheme 79

t making August 2012 August [older people].” “Home Buddies bring the outside world into them

The Home Buddy Scheme was launched in 2010 and provides a domestic and household service. The Scheme was developed through the Future Based on forming partnerships locally, the Zone is committed to promoting social Based on forming partnerships locally, dence, and providing friendships and strong interpersonal skills, building confi educational opportunities and employment services. The Zone employs 14 members of staff. multifunctional project aimed at providing good quality childcare, leisure, recreational multifunctional project aimed at providing good quality childcare, elderly and local and educational opportunities for children, young people, of life by promoting The focus is on improving quality communities of East Ayrshire. people to make positive physical, spiritual and mental wellbeing and by empowering changes in their lives. Why was the project set up? Why was the project set as Bellsbank Adventure Playground in direct response The Zone started 25 years ago young people and adults who required support to to the growing number of children, cially opened in 2010, as a non-profi achieve personal goals. The Zone was offi An additional aim of the project is to assist the Home Buddies in becoming ‘work An additional aim of the project placements, volunteering opportunities and ready’ by providing funded project of areas. ed education and training in a wide range certifi What are the aims and objectives? What are the aims and a tailored serviceThe Home Buddy Scheme provides to assist older people, disabled their homes and communities area, to live in Valley and vulnerable adults in the Doon isolated or afraid. for longer than may otherwise be possible without feeling lonely, of social activities and companionship to their The project also provides a range participants. The Zone’s The Home Zone’s Buddy Scheme is an intergenerational project run by The Zone Initiative which provides support Initiative which provides support project run by The Zone is an intergenerational and active to live an independent, healthy disabled and vulnerable people for older, Ayrshire. area of East the Doon Valley lifestyle within The Zone’s Home Buddy Scheme 80 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement abilities andskillsinthe homewhereappropriate.HomeBuddiesvisit eachparticipant participant toremainindependentandencourage themtomaintainexisting responsive andadaptabletotheirindividual circumstances. Itworksto supportthe istailoredaccording totheneedsandwishesofparticipantis The service Buddy. of theneedseachparticipantismadebefore theyarematchedupwithaHome Buddy alsoworkstowardsachievinganSVQ inHealthandSocialCare.Anassessment tasks undertakenandattendcontribute toaweeklyteammeeting.EachHome ofactivitiesand each dayface-to-facewithparticipants.They alsowriteupadailydiary time, acrossfourareasofruraldeprivation.EachHomeBuddyworksthreehours Each ofthefourHomeBuddiesworkswithupto13projectparticipantsatanyone extra helpathome. domesticchoresdiffieveryday cult andwhowouldconsequentlybenefi t fromsome is particularlyaimedatthoseover65yearsofageorwithadisabilitythatmakes bepossiblewithoutfeelinglonely,than mayotherwise isolatedorafraid.TheScheme individually tailoredtoassistpeopleliveintheirhomesandcommunitiesforlonger which is The HomeBuddySchemeprovidesapersonalandprofessionalservice What doestheprojectdo? The HomeBuddySchemeisco-ordinatedbytheProjectManagerofZone. includes youthandadultcommunityrepresentatives. up oflocalpeoplewhoareinterestedinthewelfarechildrenandyoung companies. TheworkofZoneisoverseenbyaBoardTrustees whichismade Ayrshire Leader, InspiringScotland,MineralTrust, AbbeyTrust andseveralprivate “the senseofcommunityhasbeenlost”.Theprojectworkswitholder, disabledand young peopleandfamilieshavemovedoutoftheareaforworkitisfeltthat textiles industries,theprojectsupportsapredominatelyolderpopulation.Many Based inanareawhichhasbeendeeplyaffectedbythedeclineofminingand Who aretheparticipantsandpartners? participants eachofwhomlivesinonefourareasruraldeprivation. which alsoprovideabenefi t tothecommunity. TherearefourHomeBuddiesand32 toprovidejobopportunitiesforyoungpeople(aged18-24years) employability service Jobs Fund–aninitiativeworkingwithEastAyrshire Councilskillsdevelopmentand to yourneeds.” “They’re fl exible by FairerScotlandFund,Coalfi elds RegenerationTrust, Ayrshire Councils,NHSAyrshire andArranisfunded The ZoneworksinpartnershipwithEastandSouth Dalmellington andPatna. vulnerable peopleintheDoonValley area,particularlyin

The Zone’s Home Buddy Scheme 81 August 2012 August “It’s a comfort to a comfort “It’s that once a know week somebody’s in.” going to come Referrals to the project come from a range including of sources family and friends, GP or community nurse, social work and personal care staff and self referral. The Zone also advertises the Home Buddy Scheme locally. In general, Home Buddies provide a link to the community for people who miss having In general, Home Buddies provide also provides a range of social activities to bring project someone to talk to. The Zone participants together for leisure and recreation events and also for information providing sessions. • completed in Any other household duties the participant might require to be to make their life less anxious and more comfortable. order • window Household duties such as changing a bed or curtains, vacuuming, making light meals, washing or ironing; cleaning, • Companionship and socialising; • Help with letters and bills; • ce, bank, medical Escorting participants to a social event or club, post offi or other essential tasks; appointment • shopping; or assisting them with people to and from shopping trips Accompanying Due to changes in the personal care servicesDue to changes provided the old style ‘home help’ serviceby local councils, is providing a wide and lls this gap by fi The Home Buddy Scheme no longer provided. support and help including: varied range of once or twice per week for up to two hours at each visit hours at each for up to two twice per week once or days a need. On the and on circumstances depending to make sure visit they phone does not Home Buddy is well. the participant The Zone’s Home Buddy Scheme 82 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement their skillsforrelationships,selfesteem,andresiliencebybuildingsupportivenetworks The SchemesupportstheHomeBuddiestodeveloptheirpotentialandenhances comfortable intheirownhomes. household dutiesandprovidecompanionshiptohelptheparticipantsfeelmore outa rangeof and toremainpartoftheircommunities.TheHomeBuddiescarry outtaskswithinthehomewhereappropriate, support themtocontinuecarry Buddies tosupportelderlyandvulnerableadultsmaintaintheirindependence, The projectutilisestheexistingskills,energyandabilitiesofyoungpeopleasHome participant. adults inareasofruraldeprivationEastAyrshire foraslongrequiredbythe toolder,and professionalsupporthouseholdservice disabledandvulnerable The HomeBuddySchemeworkstoprovideapersonal,fl exible, responsive,reliable In whatwayistheapproach‘assetbased’? events inlocalcommunitycentreswhichareunderutilised. Further, theprojectisdevelopingplanstoassistparticipantsattendclubsandsocial provided toincludebenefi ts entitlementadviceand household energyinformation. across awidergeographicalarea.Theprojectwouldalsoliketoexpandtheservices available andtoextendthereachofprojectmoreelderlyvulnerableadults The recruitmentofmoreHomeBuddiesisplannedtofurtherdeveloptheservices each HomeBuddyworking16hoursperweek. with theneedsofparticipantatcentre,andprojectwasscaledback 20 hoursperweek.However, duetofundingconstraintstheprojectwasreviewed, The initialplanfortheHomeBuddySchemewasfourBuddiestoeachwork project areas. reasons thecompanyhasdiversifi ed intootherareas ofworkanddevelopednew Though theoriginalaimsofTheZonehaveremainedunchanged,forsustainability future plans? Has theapproachchangedovertime?Whatareproject’s of theexisting preservation also supportthe Home Buddies work with.The the adultsthey harmony with intergenerational and building Home Buddies with other and friendships The Zone’s Home Buddy Scheme 83 August 2012 August approach with both groups the evaluation approach with both groups the the Scheme sought to assess the impact of families, the on the participants and their ts of the Scheme for both groups, level benefi Buddies and to of job satisfaction for the Home identify areas for service improvement. “I like the fact that I go “I like the fact that I go in and make a difference – it feels good.” During their time with the Home Buddy Scheme the young people involved have During their time with the Home Buddy Scheme the young ed educational training and complete an SVQ the opportunity to undertake certifi two are nearing Health and Social Care Level 2. Of the four current Home Buddies, Level 3. Previous completion of Level 2 and two are in the process of completing cations and experience gained while working with Home Buddies, due to the qualifi homes and working the Scheme, have moved into full time employment in nursing opportunities for with children with additional needs. The Scheme also provides of whom have also youth volunteers to work alongside the Home Buddies, many the social care sector moved onto positive destinations including full time work in and further education. What are the strengths and challenges? What are the strengths based support and care plans to be developed for The Scheme allows for locally needs. The service individual has resulted in a disabled and vulnerable people’s older, longer than may otherwisenumber of adults being able to stay in their own homes for willingness to help have been possible. The energy of the Home Buddies and their were also recognised as strengths of the Scheme by participants. How has success been measured? Buddy Scheme was carried out over a three month An internal evaluation of the Home Scheme and the Home Buddies. Using a questionnaire period with participants of the The Home Buddies are having a direct impact on the general health, security at home on the general health, security are having a direct impact The Home Buddies as well as and vulnerable people, disabled of local older, and sense of wellbeing friendlier and safer communities. The Home Buddies contributing to more cohesive, in their own health, outlook on life, self esteem and have reported improvements a valued member of the community. dence as well as a greater sense of being confi The Zone has wider community benefi ts through the provision of recreation and provision of recreation ts through the benefi has wider community The Zone offering a range of volunteering by for the whole community, leisure opportunities and initiatives, and by providing other community groups opportunities with and and formalised training work orientated skills development educational and to bring of social activities and events initiative also provides a range education. The mental social interaction, physical and together to encourage community members promote community cohesion. wellbeing and assets and abilities of the participant and help them to maintain control of their own of their own to maintain control and help them participant abilities of the assets and environment. The Zone’s Home Buddy Scheme 84 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement companionship. to theirlivesknowthatsomeoneisonhandhelpthemandprovidewith help theyhavereceived.Manyalsospokeofthe andthe isolation. ParticipantsintheSchemespokeoftheirgratitudeforservice hand, HomeBuddiesexpressedthatitcanbeupsettingtoseepeoplelivinginsocial are safewithintheirhomeandmoretrustingofyoungerpeople.Ontheother satisfaction fromknowingthattheyarehelpingpeopleandtheparticipants From apersonalperspectiveTheZonestaffandHomeBuddieshavegained project engageswithandsupports. toeach participantthe important todeliverapersonalandindividuallytailoredservice remains manageable.Continuityisimportantfortheparticipantsandit thereisarequirementtoensure the programme Despite ahighdemandfortheservice andextendthegeographicalareaitcovers. services funding theHomeBuddySchemecouldseemorepeople,provideawiderrangeof community butithasalsoconstrainedhowmuchtheprojectcando:withmore intergenerational themeoftheSchemehasimprovedperceptions ofyoungandold community cohesion,increasingcivicparticipationandprideinthelocalarea.The The Schemehasalsohadawiderpositivecommunityimpactbyimproving experiences, andrelationshipsintheprocess. simultaneously developingandextendingtheirsocialskills,educationalopportunities, broaden theirunderstandingofothersandthesocietyinwhichtheylive,whilst the HomeBuddieshavebeenabletolearnaboutthemselves,raisetheiraspirations, totheHomeBuddiesvisitsandhelptheyreceiveintheirownhomes; look forward younger peopletogetherinamutuallybenefi cial way. TheparticipantsoftheScheme The intergenerationalthemeunderpinningtheSchemehasbroughtolderand links andrelationships.” invaluable –theybuildthe “The HomeBuddiesare Buddy Schemetobeprovidedthelocal challenge. FundinghasenabledtheHome continually seekfundingasamajorongoing funding andstaffreportedtheneedto The Schemeisdependentonexternal stereotyping ofbothgroups. people andledtoareductioninnegative “tremendous” differenceithasmade GalGael Navigate Life Programme 85 August 2012 August Programme GalGael Navigate Life Life Navigate GalGael GalGael Navigate Life Programme 86 for othersdeliveredthroughthemediumoftraditionalcraftsincludingwoodworking. community providesaplacetowork,attitudinalandpracticaltoolsbasicrespect resilience tosustainthistransformationandmoveoninlifewithpurpose.TheGalGael complex formsofexclusiontoimprovephysicalandemotionalhealthincrease is atwelveweekprogrammeaimedatpeoplewithbackgroundinaddictionand Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement way tocontributesociety. focuses onconnectingpeoplebygivingthemasenseofpurposeandbelonging more socially, culturally andeconomicallyengagedwiththeircommunity. Theproject means ofmeetingtheirneedsinlife-enhancingwaysandsoenablingthemtobecome The programmeempowerspeopletonavigatelifewithdignitythroughexpanded and embodiesshared values,andcommunityinmodernScotland”. re-visioning inclusiveformsofpeoplehood,establishanidentitythatbuildsresilience GalGael’s corepurposeis“toinitiatesocial,culturalandecologicalrenewal projects, What aretheaimsandobjectives? Programme Life Navigate GalGael economy andourlocal community. is foundedonthebeliefthatweallhavesomething tocontributebothourlocal community aswelltheirouterneedfora living wage. The projectrecognisespeople’s inner needtocontributetheircreativity Life programmeisnowthemainfocusofGalGael’s work. 2004. TheNavigatetheFutureprojectwaslaunchedinsameyear. The Navigate Natural Heritage.Theprojectmovedintoits currentpremisesinGovanDecember Participants startedcomingtotheprojectin 1999/2000duetofundingfromScottish in March 1997,achievedcharitablestatusin1999andemployedstaff from2000. and areconnectiontothecommunityland.GalGaelwasformallyestablished rather thandiversion.” “It’s aboutprogression of ‘peoplehood’and‘belonging’forlocalpeople tore-establishasense people, setabouttrying the project,alongwithagroupofunemployed In themid1990s,ColinMacLeod,founderof Why wastheprojectsetup? 7 Theworkoftheproject

GalGael Navigate Life Programme 87 August 2012 August “It needn’t be about what “It needn’t people are lacking.” “where many individuals and families many individuals “where ‘Living wage’ - a wage level that allows the earner to afford adequate shelter, food and the other necessities of life and that food and the other necessities of life and that ‘Living wage’ - a wage level that allows the earner to afford adequate shelter, 7 GalGael has become best known for building and sailing wooden boats heritage. in celebration of Scotland’s GalGael seeks to bring people alive to their surroundings and environment. What does the project do? GalGael employs seven full time staff and one part time employee, alongside 15 regular and 20 occasional volunteers. GalGael Trust is a company limited by guarantee with charitable status. The is a company limited by guarantee with charitable GalGael Trust by a staff-based management team responsible organisation is managed day-to-day provide to the Board of Directors who the organisation with governance and strategic direction. Six voluntary members on the Board of Directors bring a breadth of skills and experience pivotal to the development of the organisation. The project works in partnership with a small The project works in partnership Cardonald College and is funded by European number of organisations including and Clyde, HenrySocial Fund, NHS Greater Glasgow Smith Fund, Integrated project ensures By engaging in local networks, the eld West. Grant Fund, and Garfi to provide the full set of servicesappropriate partnerships are formed and joined up interventions require to progress towards the labour market. that participants The programme is and meaning”. The programme have been left without work in the community the project base in Govan, and delivered from a rural bothy, complemented by activities in a which provides Barmaddy Farm at Loch Awe, breathing space from city life. The project is based in Govan, an area of Glasgow which has been deeply affected which has been deeply in Govan, an area of Glasgow The project is based shipbuilding industries, and by the decline GalGael works with adults (16 to 65 years) who are long term unemployed and who and who long term unemployed years) who are (16 to 65 works with adults GalGael complex and often experience participants Many of Glasgow. West live in South lack of homelessness, addictions, including and exclusion forms of deprivation multiple The majority of and criminal justice involvement. cations, mental health issues, qualifi 90 to 100 and 45. The project works with male and aged between 25 participants are week programme and attend Participants take part in a twelve year. participants per this period. and half days per week during GalGael for three Who are the participants and the partners? and the participants Who are living wage is to allow employees to earn enough income c cost of living. The goal of the takes into account the area-specifi for a satisfactory standard of living. GalGael Navigate Life Programme 88 certifi cate, atoolkitandtheir journal.Outgoingparticipantsareinvitedto present presented withacertifi cate statingthequalitiestheyhavedemonstrated,theirSQA At theendof12weekseachindividualis employment. barriers tomovingintomoretraditionalforms of immeasurably changed;theycontinuetoexperience of whattheyreceivetogiveback has the programmeandforsome,whilstbalance participants continuetovolunteerwithGalGael after employment orfurthereducation.Anumberof achievement initself.Forothers,thecourseisalltheyneedtosupporttheminto on personalcircumstances. Forsome,completingthe12weekcourseisasignifi The distancetravelledduringthe12weeksbyparticipantsvarieswidelydepending had theopportunitytoworkaspartofateam. fi Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement commissions. Formanyparticipantsthismaybethefi personal furnitureprojectandinvolvementinoneofawidevarietyprojects of theSQAIntroductiontoWoodwork unitsverifi ed byCardonaldCollege;asmall while othertransformationsgettoworkondeeperpersonallevels.Atthesametime in naturalandinclusivecontexts.Smallfurnitureprojectsprovideapracticalfocus conditionswheredifferentkindsoflearningcantakeplace course ofaweek,varying enables participantstoboth“learnandearn”.Theprojectcreates,throughthe traditional skillsasavehicletotransfernewandgetintogoodlifehabits, Working withnaturalmaterialssuchaswood,stoneandmetal,NavigateLifeuses engaged with. the individualandtheirissuesontocreativetasktheyare and partlyinspiredbytheoldapprenticeshipsystem,programmeshiftsfocusfrom person andmaterialstheyworkwith.Basedonastrong“learningisdoing”method project createsanewrelationshipbetweenwhatisimportantandvaluedinboththe and practicalsomebasicrespect antherest comesnaturally.” Inthiswaythe “The NavigateLifemethodissimple;givepeopleaplacetowork,toolsbothattitudinal challenges andtimesofadversity. understanding ofwhotheyareandprovidesthetoolstohelppeopleovercome future In doingsotheprojectallowspeopletoseeanewsenseofselfanddeeper rst timetheyhavefi nished anythingordemonstratedtheirowncreativepotentialand else thatgoeson.” medium foreverything “Wood workingisa tools, materialsandhealthsafety;completion programme includingashortintroductionto A numberofstepsareinvolvedinthe12week worth andachievement. family relationships,participantsfi nd asenseof asagifttorepair their homeenvironmentorserve as creatinganobjectofbeautythatwillenrich rst qualifi rst you’ve made.” achieved andinwhat in whatyouhave “It givesyoupride cation evergained,the cant GalGael Navigate Life Programme 89 ts August 2012 August incoming participants with participants incoming box they have a keepsake them, bringing made for cycle. At this things full has stage the participant of the earned membership this ‘Clanship’ and is celebrated. The Clanship provides a package of further support and benefi including cultural and natural heritage excursions, evening learning gatherings and celebrations, the opportunity to share skills The 12 week programme was devised in the knowledge that the reality for many The 12 week programme was devised in the knowledge that can be a long one experiencing multiple deprivation is that the road to inclusion was shortened taking several years, and even longer in some cases. The programme within the wider context of from what was initially a 24 week programme to 12 weeks recovery (‘the Clanship’). The European Social Fund contribution community GalGael’s plans for a new concludes at the end of April 2012. GalGael are now developing programme called ‘Journey On’ with a greater focus on volunteering opportunities. The success of GalGael has come from continual refl ective practice, looking at what The success of GalGael has come from continual refl building on this and doing more of it. Some of the most has worked and why, of GalGael is based on an valuable project outcomes have been unintended. The ethos and the participants expectation of mutual effort: the project creates the environment do the rest. Has the approach changed over time? It is recognised that Navigate Life will, for many, be one of several interventions be one of several they Life will, for many, It is recognised that Navigate improved quality of life. A 12 week programme is not engage with in heading for an faced by participants but instead represents the start going to resolve all of the issues often takes years. Referrals to GalGael and the Navigate of a much longer journey that of statutoryLife programme come from range and voluntary sector organisations the Scottish Association for Mental Health, a Social including a local addictions team, Bridging Service. homeless projects and the South West Criminal Justice Team, Work cent of intakes. Self referrals make up forty per and play a peer support role for new participants, to sail the GalGael boats, and make and play a peer support role for which further enrich the participants’ sense of use of the GalGael bothy – activities and positive values. belonging, positive forms of identity GalGael Navigate Life Programme 90 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement fi nancial sustainabilityofGalGael. Sector EnterpriseFund,itishopedwillmake asignifi cant contributiontothefuture newly emergingsocialenterprise,GalGaelTimber, which, withsupportfromtheThird help toincreasethenumberoffemalesengaging withtheproject.GalGaelalsohasa as leatherwork,basket-making,spinningand weaving.Itishopedthattheseplanswill expand therangeofactivitiesalreadytaking place,inparticularthe‘lightcrafts’such Restoration ofthebuildingwillallowproject toimprovethecurrentfacilitiesand tofurtherdevelopthecommunityworkshop. offered, plansarealsounderway Alongside continualrefl ection anddevelopmentoftheactivitiesprogrammes completion (from23%to56%ofthosestartingcourse). implemented inApril2006,thischangehadadramaticeffectonattendanceandSVQ a personalprojectandincreasingmotivationtocompletethetraining.When the SVQelementfi rst, therebyimprovingskillsandconfi dence beforeattempting programme, thestaffassessedthatsituationwouldbeimprovedbydelivering but followingareviewsessiontoexaminethehighdrop-outrateatthispartof Furthermore, theSVQcourseelementwasinitiallydeliveredafterpersonalproject 12 weekplacement. the fi nding thatsomeparticipantsdevelopadependencywiththeprojectaftertheir per week,withalongerperiodofengagementtheproject.Thisisinresponseto participants initiallyattendingforthreedaysperweek,graduallyreducingtooneday The newprogrammeplanstomoveaphasedattendanceapproachwith GalGael Navigate Life Programme 91 August 2012 August “The word ‘community’ “The word ‘community’ is over used. When you see real community it’s overwhelming.” outcomes’. On entering GalGael, the Progression Support cer interviews and encourages each Offi participant to score themselves in terms of core nd friendship. “We’re at the benches “We’re building relationships.” is hard to measure as The impact of Navigate Life on “giving people their lives back” and assessing ‘softer it is about capturing a quality of life experience for participants How has success been measured? The project uses natural materials as a medium to develop new tangible physical The project uses natural materials of softer personal skills such as interaction, skills, underpinned by the development and community spirit. Navigate Life is focused on mutual support, relationships through learning the development and creation of new assets and responsibilities The project believes opportunities, team working and the development of life skills. of worth and that creating a collective sense of responsibility leads to a sense dence building and a sense of purpose is intrinsic to all project empowerment. Confi activities. Membership of the community challenges, inspires and empowers individuals, Membership of the community nd the best within themselves. enabling them to fi Navigate Life is described as a learning Navigate Life is described as a programme. community rather than a training of creative people GalGael provides a community meet who come together to cooperatively shared need some of our inherent needs, our to work, to for acceptance, to learn new skills, and to fi contribute our creativity, “GalGael offers a place of acceptance where participants can experience a sense of can experience a sense of participants a place of acceptance where “GalGael offers which they can them to put down anchor points from belonging and self worth. It helps their of self and re-orientate sense and broken a battered begin to navigate away from convictions, as addiction, homelessness, previous lives, out of crisis, and issues such unemployment towards an enriched quality of life.” mental ill health and persistent The GalGael ethos is clearly underpinned by asset principles. The project states that it asset principles. The project is clearly underpinned by The GalGael ethos harbour’. storms but offers a ‘safe protect participants from life’s cannot always GalGael’s work is founded in the belief that we all have something to contribute both to contribute have something belief that we all in the work is founded GalGael’s with work provides people The project and our local community. economy to our local The project community. context of a supportive within the a place of work to do and the life with dignity through supporting and navigating is focused on understanding more enabling them to become in life-enhancing ways thereby participants’ needs their community. economically engaged with culturally and socially, In what way is the approach ‘asset based’? based’? approach ‘asset way is the In what GalGael Navigate Life Programme 92 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement with 160peopleacquiringanSVQcertifi cate, formanytheirfi and economically. Inthepastfouryears,246peoplehavecompletedprogramme a senseofpurposeandbelongingwaytocontributesociety, socially, culturally GalGael workstoempowerandsupportpeoplefi nd theirwayinlifebygivingthem What arethestrengthsandchallenges? schedules; participantevaluationsheetsandfollowupofoutcomes. learning plan/lifemap;activitysheets;participantprogressworkplans;training and baselinerecords,inductionsheets,participants’barrierstoinclusion;individual A widerangeofassessmenttoolsareusedincludingindividualparticipantdetails forlife’s journeyaslearnersandearners. andgainabroadrelevantrangeoftransferableskillsthatwillequipthem 300disadvantagedpeoplewillhavehadtheopportunitytofi nd theirstrengths • lifewithpurpose. sustainthistransformation,leavingbehindnegativelifestylesandmovingonin haveimprovedphysical,mentalandemotionalhealththeresilienceto 300peoplewithbackgroundsinaddictionandotherformsofexclusionwill • below: Over afi ve yearperiod(2009-2014)theprogramme wishestoachievetheoutcomes that helpsparticipantstovisualisetheirownprogressandjourney. programme. Assessmentandreviewisalsousedasameaningfulmotivationaltool Ongoing assessmentandreviewofparticipantsiscarriedoutduringtheirtimeonthe skills, lifeskillsandworktoestablisharecordofeachparticipants’startingpoint. funding havealsostretched staffi ng capacityandtheresources thatareavailable, thatcanbeprovided.Thechallengesassociatedwith and continuityoftheservices the needtofi t intopredefi ned agendaswhichconstrainsinnovation andcreativity levelagreementsand concern aboutthechangingnatureoffunding towardsservice project placesisincreasingalongsideadecrease infunding.Projectstaffhighlighted Funding wasidentifi ed asanongoingchallengefortheproject.Thedemand to keepupmotivationandhope. available forparticipants–duetothelimited optionsforprogressionitcanbediffi pathway. Thecurrentfi nancial climatehashadanimpactontheopportunities positive destinationsarelongandGalGaelisoftenthefi rst stepontheemployability low, thesefi gures areconcurrentwiththerealitythatformanyparticipants theroadto While harderoutcomessuchasemploymentandfurthereducationarecomparatively social healtharereportedbythemajorityofparticipantswhoengagewithproject. outlook onlifewasmorepositive.Improvementsinmentalhealth,physicalhealthand improved whileonthecourse,88%statedmotivationand76%saidtheir and 44intovolunteering.Furthermore,82%ofparticipantssaidtheirconfi 21 peoplehaveprogressedintoemployment,15furthereducationortraining rst qualifi rst cation. Ofthis, dence had dence cult GalGael Navigate Life Programme 93 August 2012 August with little time with little to pursue available work. emerging due Furthermore, to the nature of the project in providing training in traditional skills, health and safety is an ongoing challenge. The working relationship between statutory organisations and voluntary associations was also acknowledged as powerful for people who have not historically mixed within their communities, challenging preconceived ideas about people and helping to break down barriers between people. Participants expressed appreciation and gratitude for the project and the encouragement, help and dence.” “It’s given me energy “It’s and confi On a personal level, staff expressed satisfaction and pride in being part of a big family. satisfaction and pride in being part of a big family. On a personal level, staff expressed – the provision of a community for people to work, The unique nature of the project – was highlighted as a setting for people to help each eat, learn and share together their sense of other through an informal network of support. Staff also articulated rich cultural mix of the project and spoke of how this can be lment from the fulfi a barrier to ongoing delivery of the project. Staff felt that large statutory organisations voluntarydo not always understand how organisations work and may insist on the expectation that the project should be income reducing funding over time with Project staff feel that GalGael is helping to reduce the generating and self sustaining. burden on statutory services the and there is a need for the project to better translate statutoryts of the project on services and the associated short and long term benefi funding implications. of GalGael in providing support they received. Participants spoke of the importance new skills and relationships. Participants a new purpose in life, a structure to the day, able to take part in the also highlighted their pleasure and enjoyment from being places and to see the project excursions which offer the opportunity to visit new natural beauty of Scotland. StobsWELLbeing 94 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement StobsWELLbeing StobsWELLbeing 95

August 2012 August was followed by a national 8

Scottish Government. Equally Well. Report of the Ministerial Task Force on Health Inequalities. Scottish Government, Edinburgh; on Health Inequalities. Scottish Government, Edinburgh; Force Report of the Ministerial Task Scottish Government. Equally Well. 8 The Equally Well report, published in June 2008 by the Scottish Government’s report, published in June 2008 by the Scottish Government’s The Equally Well on Health Inequalities, Force Ministerial Task • Existing working relationships are improved and enhanced. changed Why was the project set up? How has the approach over time? • ts for local people and service delivery. Community engagement processes bring benefi • Local services and wellbeing. are well equipped to talk about mental health • Focus is placed on taking a community development approach. • the context Actions are focused on raising the awareness of inequalities, within approach. people live, ensuring people are placed at the heart of the of how The test site aims to ensure that: StobsWELLbeing endeavours for people to experience fewer inequalities and have StobsWELLbeing endeavours uence relevant local and national test site also aims to infl better mental wellbeing. The policies and service provision. What are the aims and objectives? What are the aims and StobsWELLbeing StobsWELLbeing is the name of the Equally Well test site in Dundee. The project is focused on site in Dundee. The project test the Equally Well is the name of a mental health literacy programme, wellbeing and includes improving community outreach prescribing pilot and community in the local park, a social community picnics work. 2008. implementation plan. Dundee was successful in being chosen by the Government as implementation plan. Dundee was successful in being chosen Well priorities. Equally one of eight test sites across Scotland linked to Equally Well determinants of health advocates tackling health inequalities by addressing the wider servicesand wellbeing as well as making improvements in health care and treatment the test Core Group recommended the area of Stobswell as The Dundee Equally Well site community for the city. StobsWELLbeing 96 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement a processof‘learning by doing’withservices. approach byprovidinglocalevidenceofneedandsupporting takes acomplementary raise awarenessof,andbuildcapacityfor, mentalhealthimprovement.Thetestsite community toidentifyinfl uences, indicatorsandassetsformentalwellbeingto StobsWELLbeing. Thisteamworkcloselywith awiderangeoflocalworkersandthe combining theEquallyWell andactivitiesiscalled testsiteandtheselocalservices regeneration andotherlocallyfocusedwork andactivities.Theworkinggroup providerstakingforward established betweenthetestsiteteamandlocal service With theaimofimprovingcommunitywellbeinginStobswell,closelinkshave been What doestheprojectdo? wellbeing. and capturelocalaspirationstofocusmorecloselyoncommunitymentalhealth of localandstrategicpartners.Test sitestatuswasseenasanopportunitytoenhance wellbeing thathadtakenplaceoveranumberofyearsinDundeewithbroadrange March 2012.TheStobsWELLbeingproposalbuiltondetaileddiscussionsmental The workofthetestsitebeganinNovember2008andwasfundeduntilend test sitehasbeenembeddedinstrategicplanningprocesses. promoting andprotectingmentalwellbeinginthecommunity. Fromtheoutset, oftestsiteactivities.Theseworkinggroupsaimtodevelopnew waysof delivery The StobsWELLbeinggroupgeneratedfurtherworkinggroupstoimplementthe Healthy LivingInitiative. Offi cer, whoisemployedbyDundee CityCouncilandalsoworkswiththeDundee workingintheStobswellareaandchairedby testsiteLead is madeupofservices for theworkoftestsiteisassignedtoworkinggroup,StobsWELLbeing,which Wellbeing themeintheCommunityPlanningPartnership.Operationalresponsibility reports ontestsiteprogresstoHealthyDundee,thestrategicgroupforHealthand Well CoreGroup,whichischairedbyDundeeCommunityHealthPartnershipand The workofthetestsiteisoverseenandguidedbyaseniorpartnership,Equally with. andestablishedgroupswhichthetestsitehasbeenabletowork facilities, services elements andamulti-ethnicpopulation.Thecommunityhasrangeof how theyworkwithlocalpeople.TheareaofStobswellhasbothdiverseandstable services tochange.” services won’t cutit.We need big aprojectisit “No matterhow test siteactivity, withaclearfocusonaddressing providersaretheintendedaudienceof service mental wellbeingofthewholecommunity. Local StobsWELLbeing isanapproachtoimprovingthe Located intheStobswellareaofDundee, partners? Who aretheparticipantsand StobsWELLbeing 97 August 2012 August “Starting where people where people “Starting starting where are and services are.” The test site has also facilitated a community also facilitated a community The test site has local people engagement process to enable uencing their mental to identify the factors infl concern and/ wellbeing, issues of common priorities for or need, and to identify local involve local action. The test site sought to the people from the outset in developing “It’s about more than just about more than just “It’s interventions, we took an overall approach.” The test site is building on and extending the on and extending site is building The test of which do some existing organisations, work of role health improvement a direct mental not have mental to impact on the the potential but have test people they work with. The wellbeing of the mainstream servicessite also assists identifying in difference to their users’ wellbeing. changes that will make a big and making small working with service been undertaken including c actions have A number of specifi to protect of steps that can be taken people to increase awareness providers and local of social the establishment of a model wellbeing, supporting and promote mental community mental wellbeing. developing indicators to measure prescribing, and An extensive community of cation and development consultation process formed the basis for the identifi health literacy a range of local activities, including ‘Picnics in the Park’, a mental to residents who would programme, social prescribing, and community outreach work not usually engage in local activities. work of StobsWELLbeing and gives local serviceswork of StobsWELLbeing and and practitioners a better and shared priorities for uences on wellbeing and assets, infl understanding of the community’s improvement. The work of the test site has taken people on a local helping journey, them see that mental wellbeing is about them – integrating mental wellbeing across systems, supporting people to talk the language of mental wellbeing and taking a practical approach StobsWELLbeing 98 provided by the voluntary and communitysectorthathave signeduptothescheme. providedby thevoluntary social,emotionalorpracticalneedstoarangeoflocal,non-medical sources ofhelp and supportinthecommunityoften Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 9 Socialprescribingisamethodof impactingonthewiderdeterminantsofhealththroughlinkingpeople withhealthproblemsor become asustainedseriesoflocalcommunityevents. local organisationstotakethelead,whichhasensuredthatpicnicswill site continuedtoorganisepicnicsthroughout2011/12andhasnowsupported social interaction,partnershipworkingandbetteruseofgreenspace.Thetest intervention. Anexternalevaluationisinplace. intervention. the projectedoutcomesarebeingachieved and iftheycanbeattributedtothe The testsiterecognisedthattheschemerequires evaluationtoassesswhether by socialisolationmaybesignpostedtoacommunity groupororganisation. withlowmoodcaused example, anindividualwhopresentsattheir GPsurgery with poormentalwellbeingtobeofferednon-clinical methodsofsupport.For in onemedicalcentrelocatedtheStobswell area.Thishasallowedpatients The testsitehasdevelopedandimplemented amodelofsocialprescribing Social prescribing scheme Scotland’s MentalHealthFirstAid. • and mentalillness,supportandrecovery; • drugsanddruguse; • MindYir Heid; • have included: success.Sessions and awarenessraisingsessionshavebeenheldwithvarying and toreducethestigmasurroundingmentalillhealth.Arangeofinformation providerstobeawareofhowpromoteandprotectmentalwellbeing service The mentalhealthliteracyprogrammeinvolvessupportinglocalpeopleand Mental healthliteracyprogramme were successfulinencouraging weather conditions.Theevents degreesofsuccessdueto varying held insummer2010with took partandfourpicnicswere wellbeing. Ten organisations to promotecommunitymental share ingreenspaceactivities the communitytogetherto Park’ asameansofbringing the formationof‘Picnicsin StobsWELLbeing groupproposed the regeneratedlocalpark.The highlighted underutilisationof Initial communityengagement Picnics inthePark 9

StobsWELLbeing 99 August 2012 August “Working better in partnership better in partnership “Working and together and recognising enhancing wellbeing locally.” stigma and to challenge people’s expectations stigma and to challenge people’s of and attitudes towards mental illness. Through the activities delivered by the test site, the community has been brought together and new relationships and friendships have been built. This has resulted in creating stronger communities and greater cohesion between neighbours. nancial Community outreach work outreach Community residents who to reach local test site aims work of the outreach The community usually who may not Stobswell, and part of most disadvantaged live in the attempts programme The outreach activities. in local community get involved of and to promote the range residents in meaningful activity to engage these and has involved door step calling for local people. This work activities available based social events. facilitating community back gardens as a way of have spent time in communal Outreach workers these community conversations with people. Initiating meeting and speaking gardens with young ups and tree planting in back led to garden tidy across which built connections people working together, people and older generations. assets attached, we had people, relationships, time, local knowledge, enthusiasm…” “Although the test site had little fi The approach taken by assets StobsWELLbeing supports new activities to be built through a range of and partnerships – a mental health literacy programme, the social prescribing approach and the building of new relationships between local residents and between the local community and local services. The test site brings existing servicespeople together across the board and has been built on integrating along with “the voices of local people”. Furthermore, the test site seeks to reduce In what way is the approach ‘asset based’? In what way is the approach already existing in the the assets and resources StobsWELLbeing started with t of the whole community, enhance them for the benefi community and is working to mental wellbeing. The test site invests cally focusing on the importance of good specifi recognising that they contribute to sustainable, in local people as active participants, always the biggest asset”. and that “people are vibrant and healthy communities the existing elements of the community which Furthermore the test site acknowledges important role local servicescould be better utilised and the and organisations play by the test site supports the changing role of public as assets. The approach taken servicesdelivery from top-down to a model of co-production. StobsWELLbeing 100 results inthelongtermoutputsandoutcomesforprojectassociatedservices. contribution totheprocessofengagement,awarenessandcapacitybuilding,which ofchangediagramwhichhighlightsthetestsite the testsitealsoproducedatheory With supportfromHealthScotlandandtheUniversityofEdinburghBusinessSchool, wellbeing changesintheStobswellcommunity. of thetestsiteoncapacitybuilding,practiceandbehaviourchangesmental strategies. Thesecondyearoftheevaluationincludedanassessmenteffects of wellbeingscoresfrom2009and2010teststhelevelssuccesstestsite providers,analysis oftestsitestakeholdersandservice has includedanonlinesurvey have beenputinplaceandrangeofeventsthattakenplace.Theevaluation providers, staffandusergroupsspecifi cally investigates theprocesseswhich Evaluation supportisprovidedbyDundeeUniversity. Theevaluationinvolvesservice Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement been about more effective working between people and services inStobswell.There been aboutmoreeffective workingbetweenpeopleandservices provided bytheScottishGovernmentforstaff time,theapproachtakenhasprimarily area asaresultofthetestsitework.Although asmallamountoffundinghasbeen The testsiteisnota‘project’asnoadditional resources havebeenput intothe providers. in localpeopleandservice locally identifi ed need.Theworkhaslinkedintoexistingstructuresandbuiltcapacity action –“notdoingbutsupporting”isbasedonlocalevidenceandaddressesa approach ofthetestsitewithinarangelocal engagement hasbeenmeaningful.Thebalanced range ofpeopleandorganisationshasensuredthat of working.Working inpartnershipwithadiverse and gainrecognitionofitscommunityledways sectors hasallowedStobsWELLbeingtofl partnership workingandinformationsharingacross The responsivenatureofthetestsite,effective and enhancingtheimportanceofmentalwellbeing. focus andhandsonapproach,theworkoftestsiteisdemystifyingmentalillhealth local providerstoaddressthem.Bytaking avery to thelocalcommunityandservice placing afocusonthedeterminantsofhealthinequalitiesandbyprovidingsupport StobsWELLbeing setouttoimprovecommunitymentalhealthandwellbeingby What arethestrengthsandchallenges? approach.” takes aslowburn effort andsincerity “Investing realtime, determinants. and increasedawarenessofmentalwellbeingits providerengagement on communityandservice evaluation since2010withmeasurementfocused The workofthetestsitehasbeensubjecttoongoing How hassuccessbeenmeasured? ourish in differentways.” anddothings services about howtosupport a lot “I’ve learned StobsWELLbeing 101 August 2012 August Staff spoke of the benefi ts of working more closely with people from other services.ts of working more closely Staff spoke of the benefi skills they have gained around health equity and on They also value the transferable with local people, allowing them to take the lead and how to engage meaningfully and responsive way. supporting them in a receptive On a personal basis, staff expressed that the test site allowed them to have the test site allowed them to have basis, staff expressed that the On a personal of things and to focus on the to do different types differently, freedom to work ected that the work test site staff refl health. On the other hand, determinants of between the need to make progress within the time was stressful at times. A tension and allowing the work of the test site to be led by local limited nature of the test site was also felt. partners and the community Whilst it is recognised there is still much to be done, it is felt that a step in the right step in the right it is felt that a to be done, there is still much is recognised Whilst it as some partners was highlighted taken. Getting ‘buy in’ from direction has been lack of for the future. The ensuring sustainable investment a challenge alongside ed as a barrier sessions was also identifi of the mental health literacy attendees at some can both promote and protect raise awareness of factors which to being able to service amongst local people and mental wellbeing providers. is a continued focus on the legacy of the work going forward the work going the legacy of focus on is a continued the and in sustaining test site. the work of the created by momentum Healthy ‘n’ Happy 102 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Development Trust Healthy ’n’HappyCommunity Healthy ‘n’ Happy 103 August 2012 August

cient. dent motivated, productive communities and responsive servicesdent motivated,

• Inclusive and comprehensive local service provision and approaches which are responsive, relevant and effi • Confi • agencies. and • Sustainable, independent, fresh and creative activities and services. • Skilled, knowledgeable and informed people, communities and businesses. • Increased social capital and capacity. • Healthy and resilient individuals, families and communities. The Community Development Trust is working towards achieving a number of is working towards achieving Trust The Community Development a broad strategic strategic aims. These have been developed and agreed through local people. business planning process which included consultation with The organisation is based on a social model of health and takes a community The organisation is based on and responding to health issues and needs development approach to understanding and Rutherglen. By doing so it ed by the local communities of Cambuslang identifi lives and to support the development of personal works with local people to improve capacity and resources. The aim of the Healthy ‘n’ Happy Community Development Trust is to provide local Community Development Trust The aim of the Healthy ‘n’ Happy take an active part in improving their lives and ensuring people with opportunities to health and wellbeing. and their community’s their own, their family’s What are the aims and objectives? What are the aims and is a community-led health organisation which engages with local communities and engages with local communities health organisation which is a community-led as priorities. Healthy ‘n’ Happy Community responds to the issues they identify of innovative and is an umbrella organisation which hosts a range Development Trust programmes to support local people with issues such creative activities, projects and isolation and lack of aspiration and opportunity. as poor health, poverty, Trust Development Healthy ’n’ Happy Community Healthy Healthy ‘n’ Happy 104 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement health issues,needsandareasofinterestlocalpeople. gained fromtheoriginaltwolocalorganisationsandcontinuestorespond The CommunityDevelopmentTrust hasdevelopedthrough12yearsofexperience to bothlocallyidentifi ed needandnationalpolicypriorities. The CommunityDevelopmentTrust worksstrategicallyandoperationallyinresponse Healthy LivingCentresfundedbytheNewOpportunitiesFundandkeylocalpartners. Healthy ‘n’HappyCommunityDevelopmentTrust wasoneofScotland’s original46 Happy Enterprises. organisation comprisingthecurrentCHI,CamglenCommunityRadioandHealthy‘n’ has re-brandedasHealthy‘n’HappyCommunityDevelopmentTrust, anumbrella organisation hasoperatedasadevelopmenttrustsinceitsinceptionandthisyear their nametoHealthy‘n’HappyLtdalthoughstilltradingasCHIlocally. Themerged Rutherglen HealthandFoodProject(CHAF).Thefollowingyeartheyformallychanged 2004 asaresultofmergertheHealthyLivingInitiativeandCambuslang Cambuslang andRutherglenCommunityHealthInitiative(CHI)wasestablishedin over time? Why wastheinitiativesetup?Howhasapproachchanged Healthy ‘n’ Happy 105 August 2012 August “acts as the glue” which “We are by and for local “We have roots in people. We the community going back generations.” The Community Development Trust has Development Trust The Community at the centre and works partnership working with everybody on across the community every of life. aspect Community Healthy ‘n’ Happy has 11 full currently Development Trust time members of staff, time and two part “They work with everybody“They work on all across the community aspects of life.” • Active and non-judgemental listening. • need to work together to achieve change. We • People are the experts on the health and wellbeing of their communities and ed by local people. our services and support are based on needs identifi Healthy ‘n’ Happy Community Development Trust is underpinned by the values: Healthy ‘n’ Happy Community Development Trust brings local people, services and agencies together. This purpose is to ensure local This purpose brings local people, services and agencies together. uence on decision- participation in and infl responsive making, and leading to more involvement in all services. Local people’s aspects of the organisation, combined with ongoing stakeholder engagement, is key to maintaining a responsive and successful community led health improvement organisation. What does the initiative do? What does the initiative of Cambuslang and Rutherglen, with people from the local communities Working approach to health improvement, the and taking a community development existing local seeks to complement and add to Community Development Trust strategies and services. Community Development Trust The Working with and for the residents of Cambuslang and Rutherglen, a population Rutherglen, a population and of Cambuslang and for the residents with Working a whole community takes Trust Community Development people, the of 57,000 criteria. or eligibility by geography is not constrained and involvement approach Who are the participants and the partners? and the participants Who are Working in partnership with local people, existing community, voluntary and community, in partnership with local people, existing Working statutory NHS Greater Glasgow and Clyde, South Lanarkshire organisations including and South Lanarkshire Council, the Community Community Health Partnership of Directors all of is overseen by a dedicated and committed Board Development Trust whom live within the local community. around 42 sessional workers and over 100 active volunteers. Between April 2010 and volunteers. Between April workers and over 100 active around 42 sessional over worked with Development Trust 2011, Healthy ‘n’ Happy Community March organisation, with numbers growing annually. 12,000 people across the whole Healthy ‘n’ Happy 106 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement more involved,skilled, confi dent andlessstigmatised,througharangeof activities The organisation’s extensivevolunteering programmeallowslocalpeopletobecome Development Trust. providedbytheCommunity about andaccesstherangeofopportunities andservices barras andgardeningprojects;opendoors dayswherelocaladultscanlearn understanding, improvedsocialandfamilyrelationships; familyfundays;weeklyfruit programmes thatcontributetocommunity wellbeing, increasedintergenerational social networkstomaintaingoodhealthand wellbeing;communitydevelopment group activitiesthathelpbuildproductiveandsupportive management services; programmes; mentalandemotionalhealthwellbeingstress Activities underthesesixthemesinclude,asaminimum,fi tness andnutrition FamilyHealthandResilience. 6. Volunteering OpportunitiesandSupportedPlacements 5. CommunityBroadcastingandDigitalMedia 4. PromotingHealthyChoices 3. MentalandEmotionalHealthWellbeing 2. SupportingCommunities–Consultation,EngagementandDevelopment 1. identifi ed throughextensiveworkwithstakeholders. areas.Theseareasofworkarebasedonneedsthathave been within sixservice is deliveredstrategicallyandoperationallythrougharangeofactivitiesservices make alastingdifference. agencies;supportingcontinuouslearninganddevelopment;workingto statutory of thecommunity;facilitatinglinksbetweenindividuals,communitygroupsand to exercise powerandinfl uence; workinginpartnershipwithotheragencies on behalf about thechoicesavailabletopeople;supportingindividualsandcommunitygroups people tobuildanddevelopconfi dence, experience andskills;byraisingawareness The CommunityDevelopmentTrust workswiththecommunitybyencouraginglocal Povertyisnotjustmaterial. • shouldhavetheopportunitytoimprovetheirhealth. Everyone • can helpwithsomanythings.” having somethinglocallythat “It reallymakesadifference involved. Theworkoftheorganisation they getinvolvedinandhow local peoplehaveachoiceinwhat range ofprogrammestoensurethat Development Trust providesadiverse Healthy ‘n’HappyCommunity Healthy ‘n’ Happy 107 dence August 2012 August ed qualifi cation ed qualifi “I wanted to be able to help somebody else to feel nice to give It’s better. something back.” Healthy ‘n’ Happy Community Development takes a whole community approach for Trust residents of Cambuslang t of the the benefi and Rutherglen through the provision of recreation and leisure opportunities, by offering a range of volunteering opportunities Healthy ‘n’ Happy Community Development Trust provides a range of activities, provides a range Development Trust Healthy ‘n’ Happy Community and volunteering opportunities through a and information, workshops, resources work of the organisation spans all ages and is based number of themes of work. The Community Development Trust ed priorities. Healthy ‘n’ Happy on locally identifi what is available for local people to get involved in and offers choice both in terms of exible, responsive, friendly and also how they can get involved. The approach is fl aims to inspire Trust wide reaching. Healthy ‘n’ Happy Community Development futures. The Community and empower local people and their families to control their and self esteem of local people, dence sets out to increase the confi Development Trust people with core skills enhance individual and community connections, equip local reduce stigma, improve and sustain health manage stress and anxiety, to cope better, in place to enable people and wellbeing, and ensure that structures and networks are to have a stronger voice in local decision making. In what way is the approach ‘asset based’? In what way is the approach Camglen Community Radio is a volunteer-led community radio station, ‘made by the community radio station, ‘made Radio is a volunteer-led Camglen Community offered the volunteering opportunities the community’ and is one of community for has over 80 volunteers, aged The radio station Development Trust. by Community are a small number of staff. Volunteers years old, and is supported by from 10 to 70 supervising positions of responsibility including involved in key volunteers, script other This and hosting road shows. editing, radio presenting, broadcasting writing, audio confi station and has increased local ownership of the radio approach has built which support and build local involvement and promote health and wellbeing. The wellbeing. The health and and promote local involvement and build which support the and encourages local people strives to empower Trust Development Community are in. Volunteers are involved that they of the projects to take ownership volunteers the wider organisation. asset to as a valuable also recognised Led successfully by local residents and supported fully by local stakeholders, Healthy Led successfully by local residents and international has achieved national Trust ‘n’ Happy Community Development success in reaching out to those in the community who recognition of its progress and are most in need. and sense of belonging and supported the development of new skills for local people of new skills for and supported the development and sense of belonging abilities. The station further demonstrates the whilst recognising their collective In and families to be involved in community activity. willingness of local organisations College, Camglen Community Radio also delivers a conjunction with North Glasgow the opportunity to study for a certifi schools training programme and in Radio Production. Healthy ‘n’ Happy 108 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement The organisationalso works withcommunitygroups,organisations andindividuals of confi dence, resilience,relationshipbuildingandsocialskills. people todeveloparangeoftangibleskillsand qualifi cations, alongsidethesofterskills how theywanttobe.Healthy‘n’HappyCommunity DevelopmentTrust works‘with’ volunteering opportunitiesareofferedandpeople areengagedwheretheyand outreach venueseachyear. Awiderangeofsubjectmatters are covered,84different and wellbeingareasofwork,reachingengaging withlocalpeopleinover50 active throughoutthecommunityacrossawide rangeoflifeimprovement,health Healthy ‘n’HappyCommunityDevelopment Trust whichis isalocallybased service What arethestrengthsandchallenges? external economicandhealthimpactanalysis. in recognistionofitssuccesses.Theorganisationhasalsobeenrecentlyinvolvedan Choice” partnershiphasbeenexternalllyevaluatedandalsowona“Champ”Award by NHSLanarkshire’s Tobacco PreventionandEducationprogramme.The“It’s Your has recentlybeencompletedononeofCHI’s HealthyChoicesprogrammesfunded external interimevaluationwascarriedoutinSeptember2007.External Independent evaluationoftheorganisationwascarriedinDecember2006andan and events,ongoingtwo-wayengagement. community isprovidedthroughnewsletterupdatesandpublications,focusgroups with ongoingadjustmentsasrequired.Feedbacktoparticipantsandthewider gathering)theorganisationregularlyreviewsandmonitorsitswork andresponds story appraisaltechniques, and participants (includingtailoredquestionnaires,participatory an ongoingbasis.Usinganumberofdifferenttechniquestocollectfeedbackfrom Indicators ofsuccesshavebeenagreedandestablishedevidenceisgatheredon Planning) forHealthenablesplanningandevaluationinpartnershipwithcommunities. evaluation systemsinplace.InternalusingLEAP(Learning,Evaluationand Healthy ‘n’HappyCommunityDevelopmentTrust hascomprehensivemonitoringand How hassuccessbeenmeasured? to theirfamiliesandthewidercommunty. enthusiasm ofthevolunteersisencouragingtonewvolunteerteammembersandalso local participation,betteroutlookonlifeandimprovedhealthwellbeing.The their involvementincludingbetterrelationships,improvedsenseofcommunityand group ofvolunteersallages.Thehavereportedmultiplebenefi people, Healthy‘n’HappyCommunityDevelopmentTrust hasestablishedalarge By utilisingandbuildingontheenergy, skills,strengthsandexperiencesoflocal interaction, physicalandmentalwellbeingpromotecommunitycohesion. and funfamilyeventstobringthecommunitytogetherencouragesocial and linkstotrainingeducation.Activitiesalsoincludearangeofsocialactivities and initiatives,byprovidingeducationalworkorientatedskillsdevelopment ts from ts Healthy ‘n’ Happy 109 rst aid c August 2012 August Over the two year period from October 2009 to September 2011 Healthy ‘n’ Happy to September 2011 Healthy period from October 2009 Over the two year and education on alcohol provided information Trust Community Development stress across the area, provided individuals and 63 businesses awareness to 2,911 and through one-to-one sessions provided to 1,758 people management support fi awareness and mental health training in mental health group work, delivered to support local voices in local decision making and planning and to help to improve to help to improve planning and making and in local decision local voices to support role a joint lead has taken services. Trust Development ‘n’ Happy Community Healthy the deliveryAction Plan and Improvement a local Health of in the development of funding £2million of has brought over organisation the actions. Further, subsequent ve years. over the last fi into the local area Income and funding has been identifi ed as an ongoing challenge for Healthy ‘n’ ed as an identifi Income and funding has been at the short term Staff expressed frustration Trust. Happy Community Development The need for a long term vision for the community. nature of funding cycles but the whole community approach means the funding Community Development Trust’s are limited as funders often wish to target specifi streams open to the Initiative Healthy ‘n’ Happy Community Development that acknowledges Trust challenges do present themselves through their model of working. The organisation aims to work alongside the local community which for many local people is a new approach and some do not fully appreciate that they have a key role to play and important contribution to make in their involvement with Healthy ‘n’ Happy Community Development Trust. to 551 people and enabled access to quality affordable and healthy food through the affordable and healthy food and enabled access to quality to 551 people barras. of volunteer led fruit ongoing development Staff feel this approach to funding provision is population groups based on need. to income sources ed its has diversifi “backward looking”. In response, the organisation further and servicesensure that all that all activities offered are open to everyone. To Healthy ‘n’ Happy Community Development Trust complement grant funding, the and Happy Enterprises Ltd Healthy trading subsidiary, have initiated a social enterprise t of the which aims to generate income for the benefi – a new approach to fundraising wider community. Healthy ‘n’ Happy 110 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement relationships andnewfriendshipsformed. particularly inrelationtostress,anxietyandcoping,theimprovedfamily Participants alsohighlightedthenewskillsandhopethattheyhaddeveloped with Healthy‘n’HappyCommunityDevelopmentTrust hadbeengreatlybenefi the encouragement,helpandsupporttheyhadreceivedthroughtheirinvolvement Participants expressedhighlevelsofappreciationandgratitudefortheInitiative– onbehalfofthecommunity.was thevalueofworkingwithmainstreamservices energy andenthusiasmofthelocalcommunitytogetinvolvedwasalsodiscussedas approach, werecommittedandgainedpersonalfulfi lment fromtheirwork.The for thelocalcommunity. TheyfeltpositiveabouttheCommunityDevelopmentTrust’s On apersonallevel,staffexpressedhighlevelofjobsatisfactionandprideinworking cial. Urban Roots 111 August 2012 August Urban Roots Urban Urban Roots 112 change andcommunityresilience. project tacklesfood,energyandtransportissueswithinthebroadercontextofclimate that improvetheenvironmentandhealthofareathrougharangeactivities.The is acommunity-ledorganisationcommittedtoworkingwithlocalpeopleonprojects Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement community selfrelianceandsuffi collectively canfi nd solutionsandofferasustainablealternativebybuildinggreater ecosystems understrainfromtheimpactofhumanactivity, localpeopleworking Urban Roots’workisunderpinnedbythebeliefthat,withearth’s climateand and takepracticalactionthattacklestherootcausesofclimatechange. The aimofUrbanRootsistoinspirepeopleandcommunitiesconnectwithnature What aretheaimsandobjectives? Roots Urban ciency. funding securedthrough theFairshare the area.Within fi ve years,andwith who hadashareddesiretoimprove founded in2004bythreelocalpeople Toryglen GardeningClubwhichwas Urban Rootsevolvedfromthe over time? Has theapproachchanged Why wastheprojectsetup? similar organisations. methods inpartnershipwithother food growingbasedonpermaculture developing urbanagricultureandlocal Roots ispartofagrowingmovement can shareskillsandknowledge.Urban renewable technologieswherepeople sustainable eco-buildmethodsand build anewcommunityresource using In thelongterm,projectaimsto

Urban Roots 113 August 2012 August culties. The “We work with “We believe anybody and everybody is equal.” What does the project do? people to take Urban Roots sets out to deliver projects that inspire and empower life. Ongoing work positive steps to improve their environment and quality of and climate change focuses on community gardening, conservation and biodiversity, and arts themes. education. Threaded throughout this work are health, youth for local community The project delivers and manages a wide range of activities members, groups and schools. Urban Roots is based in Toryglen, in the south of Glasgow. Involvement in the project in the south of Glasgow. Urban Roots is based in Toryglen, any eligibility criteria. The participants, a mixture of is not limited by geography or from recent school leavers to people in their 60s. Up to men and women, range in age regular activities are recognised as vulnerable with half of all participants who attend ill health, alcoholism and learning diffi common issues including mental in partnership with Urban Roots has four staff and up to 70 volunteers and works Scotland, Cassiltoun Housing Glasgow City Council, Friends of Kings Park, Transitions eld Community Project, and many others, and is supported by and Association, Battlefi a range of funders. Who are the participants and the partners? Who are the participants local resident groups and schools and nurseries to The project works closely with schools programmes, to deliver school garden and help them to develop their eco climate change education and deliver environmental biodiversity projects, to provide arts projects. activities and courses provided attract a range of genuinely interested people and new activities and courses provided volunteers come from this. The project has developed over time and continues developed over time and continues The project has and adapt in response to local need to change and and ideas of the local community the wishes and people want to connect with what volunteers to ” of the project was community do”. The initial focus has broadened gardening but over time this to include environmental conservation, raising awareness of the contribution of wellbeing, local community development and the environment to health and education, and the development of the local economy. regeneration, social inclusion, Trust in 2007 to employ a Development Offi cer, Toryglen Gardening Club created Gardening Toryglen cer, Offi to employ a Development in 2007 Trust other community but also several in the area, gardens a range of community not only more the area issues, make about environmental awareness designed to raise projects and health a more pleasant cient, and create suffi and self sustainable environmentally in June 2009. Urban Roots cially launched to live. Urban Roots was offi promoting place agencies a one-stop shop hosting various Community Base, Toryglen is based in the which offer services this area. for people living in Urban Roots 114 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement an areainwhichpeople mayfeelmarginalisedand health andwellbeingasocialelement.Within those whovolunteerincludinglearningabout Involvement bringsaboutarangeofbenefi The workoftheprojectdependsonvolunteers. been littlevandalism. living inthelocalarea.Duetohighlevel ofcommunityinvolvementtherehas provided. PowercomesfromUrbanRoots’ownrenewableenergysystem. discussions onclimatechange.Healthyfood,usinglocallygrowningredients,isalso workshops and arts andcraftsactivities,plantsales,dramamusic,storytelling The workofUrbanRootsiscelebratedeachAprilatthelocalBlossomFestivalwith theavailabilityof cheapenergyandtobecomemorelocalisedselfreliant. • andfriendlyatmosphere. • awardsprogramme: composting,foodgrowing,wildfl ower, treeandhedge planting. • change,andappropriateresponses. childrenandadultsthatlookatsomeofthefacts,causeseffectsclimate • smallitemsoutofbirch withawoodworkingexpert. andcherry creatingandimprovingpathwaysaccessalsolearninghowtomake bymanagingwoodlands,plantingwildfl thiscommunitynaturereserve • freshfruitandvegetablesatalocalchurch. raisedbedsandkeepingpublicspacestidy;weeklyfruitbarrasellinglowcost, gardensaroundToryglen; gardens,building helpingoutinschoolandnursery • These include: share whatyouknow.” together andyoucan space pullspeople “Having aniceoutdoor Energy descentactionplan:helpingthecommunitytorespondadeclinein Kidz clubs:spacesforyoungpeopletolearnabouttheenvironmentinasafe Eco-schools: workingcloselywithlocalschoolssigneduptotheeco-schools Planet friendlyliving:awidevarietyofworkshopsforcommunitygroups, Malls MireCommunityWoodland: onceperweekateamofvolunteersworkon Community gardening:maintaininganddevelopingfi ve localcommunity local communitywithvolunteersandtrustees owned andrunbylocalpeople”,rootedinthe drawn peoplein.Theprojectisan“initiative visibility oftheprojecthasattractedinterestand range ofinitiativesdeveloped,thepresenceand local people.Astimehasgoneonandthe From theoutsetprojecthasstrivedtoinvolve ts to ts local environment.” ofthe empowerment “Ownership and owers, Urban Roots 115 dence dence’ August 2012 August “We establish connections “We between people and the urban world and build connections with nature.” Urban Roots offers a range of courses which a range of courses which Urban Roots offers project staff including ‘Grow are delivered by Own Food’; ‘Cycling with Confi Your and ‘Your Money, Your Planet’. Regular Your Money, and ‘Your are also offered cooking courses, ‘Great Grub’, “We work with what work with what “We people are interested in.” In addition, the wider community reaps work of the project’s ts from the benefi volunteers. The creation of a safe greenspace where none had existed previously represents a tangible improvement to the local physical infrastructure and a valuable community Those volunteers who help to run resource. gained not only a sense of the fruit barra or get involved in the Blossom Festival, have ts to the wider community. ownership and achievement but have also conferred benefi to build confi Urban Roots works to empower individuals by supporting them Participants and volunteers confi rm the wide therapeutic benefi ts of the project. benefi rm the wide therapeutic Participants and volunteers confi to spend time outdoors and to meet new people, Urban Roots offers the opportunity and re-establishing a outdoors Volunteering as well as a sense of achievement. ts including increased brings additional benefi connection with the natural world improved mental health and enhanced wellbeing as well as healthier physical activity, and the project eating. A number of project volunteers require additional support to make new friends, and offers a safe and structured place to work as part of a team, and new skills. dence to build confi In what way is the approach ‘asset based’? In what way is the approach local people are to establish the issues that are Urban Roots starts from where This approach has led to the development of a range important and relevant to them. people to take action on local environmental of initiatives. Urban Roots encourages local projects to make the links to and raise issues and utilises gardening and such as climate change. awareness of wider global issues Volunteer teams take on many different projects with Urban Roots such as with Urban Roots projects on many different teams take Volunteer into thriving, blossoming community or unused green spaces transforming derelict grown. This improves owers can be fl herbs and vegetables, fruit and gardens where places for more used, social and safe of the area and helps to create the attractiveness Urban and is open to possibilities. The project listens to people the whole community. – the arts as well as gardening engagement with environmental Roots encourages dirty. about getting ones hands project is not just are lacking in other outlets for their time and energies, these benefi ts are of particular are of particular ts these benefi and energies, for their time in other outlets are lacking importance. along with general advice to hep make the links between saving energy and reducing along with general advice to hep has on the planet. expenditure and the effect this Urban Roots 116 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and relationships.UrbanRootspassesonenvironmental messagesthroughavariety participant believesin,therebywideninghorizons andcreatingnewopportunities benefi ts throughmakingfriendsandworkingtogetherwithothersonacausethe project providesopportunitiesforoutdoorwork, developmentofnewskillsandsocial to fi inaninclusivenature. The nd an activityorareaofinterestthatsuitseverybody Urban Rootsprovidesafl exible responsetothewishesofeachparticipantandstrives What arethestrengthsandchallenges? plan isputinplace. will looklikeforthem,howtheycanbefurthersupportedandapersonaldevelopment twomonths.Eachparticipantdiscussesandagreeswhat progress assessment every areregularlymonitoredandmeasured bymeansof Project activityandperformance How hassuccessbeenmeasured? improvements. sense oftheirenvironmentandtotakecontrollivesmakesustainable building mutuallysupportivenetworksandfriendshipswhichhelppeopletomake better byenhancingtheirskillsforresilience,relationships,andselfesteem,through common good.Furthermore,theprojectsupportspeopletomakechangesfor and thepeople,focusesonwidercommunityimpactofprojectfor with theassetsandresources inthecommunitysuchaswoodland,openspaces people wanttodo.” “We connectwithwhat created andmaintained over100squaremetres Since theproject’s establishment, UrbanRootshas supportive way. of routesinanon-judgmental,fun,creative and The projectstarts into employment. consider routesback encouraged themto volunteering has and, forothers, education courses gone ontofurther of volunteershave fi rst aid.Anumber stone dykingand skills suchasdry and morespecifi how tousetools, general skillsincluding assets. Peoplelearn of newskillsand and thedevelopment c Urban Roots 117 ict cant cant August 2012 August The area of Glasgow where Urban Roots is based also poses challenges for the project. The area of Glasgow where Urban physically by the road and socially by religion – the The project community is divided The area down barriers to bring people together. project plays a key role in breaking is home to a signifi also has a diverse and transient resident population as Toryglen The project strives to fi nd a balance between supporting local vulnerable people with nd a balance between supporting The project strives to fi volunteers and staff to support them and additional needs, providing experienced community. providing a project for the whole and found their On a personal level, staff expressed high levels of job satisfaction connections have been involvement in the project to be rewarding. Clear community of the residents of the built through the project and positive changes in the outlook spoke of the area and the immediate physical environment are visible. Participants and enhancing importance of the project in bringing like minded people together Participants expressed gratitude for the amount they have the sense of community. by Urban Roots. learned through the training courses and activities provided between the short term nature of their funding and the long term plans they would between the short term nature Roots takes a whole community approach, identifying like to put in place. As Urban a number of funders have culty as as a diffi was raised appropriate funding sources also currently considering a number of c target audience criteria. The project is specifi the sale of the produce grown. ways of generating income, including this population possesses signifi migrant and asylum seeker population. However, assets in terms of experience, education and skills. Uncertainty around future funding was identifi ed as a challenge for the ongoing was identifi Uncertainty around future funding model, the project is working on a year-to-year projects. Due to the current funding Staff expressed frustration at the confl cult to plan for the future. basis making it diffi Furthermore, the project has increased awareness of local and global environmental of local and global environmental project has increased awareness Furthermore, the by providing weekly dence in over 70 volunteers skills and confi issues and developed and sustainable woodland management in organic gardening volunteer opportunities care, composting, horticulture, orchard experiences in organic and offering learning change climate eating and cookery, management, healthy sustainable woodland has brought these activities the project environmental crafts. Through awareness and down social and connections and broken built community capacity people together, and cultural barriers. of productive organic fruit and vegetable gardens in Toryglen which are managed are managed which Toryglen gardens in fruit and vegetable organic of productive project has also Roots staff. The by Urban and supported by local volunteers weekly and with gardens at schools food growing metres of almost 150 square created agreed with is currently being acre of land lease for a further groups. A community Glasgow City Council. Bute Produce 118 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Bute Produce Bute Produce 119 August 2012 August ts/employment/training; le of Bute as a ‘green island’. le of Bute

• generate local economic benefi profi • the increase the availability of quality fresh produce on the island and thereby raise • carbon footprint; reduce the island’s • offer a local supply for public sector procurement; and country; • the encourage other community growing projects throughout the island and across • establish a ‘pick your own’ fruit and vegetable garden; • establish a green box scheme; • provide healthy volunteering, learning and employment opportunities which raise awareness of the natural environment and local food production; • improve the local food produce supply chain network on Bute; • awareness; eating grow and market local fresh produce and improve diet and healthy Specifi cally the project aims to: Specifi What are the aims and objectives? What are the aims and a sustainable social enterprise which raises The aim of the project is to develop of local food production and provides training, awareness and understanding educational opportunities for the wider community. volunteering, employment and healthy fruit and vegetables, thereby reducing The project also produces affordable local economy. food miles and supporting the

is a local community garden which produces affordable, seasonal and local fruit and affordable, seasonal and local garden which produces is a local community of renewable and a source and employment opportunities vegetables, volunteering Isle of Bute. energy on the Bute Produce Bute Produce 120 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Futures Limited,aSocial Enterprisethat Bute ProduceisacomponentofFyne 2013. aiming forfi nancial independencebylate to theislandresidents.Theprojectis provide moreemploymentopportunities Increased foodproductionlocallywill and, wherepossible,tosupermarkets. provide localproducetoschools the nexttwoyearsandtosubsequently increase itsfoodproductionby150%over projects wascarriedout. local producers.Further, areviewofexistingcommunitygardensandlocalproduce schools (over450childrenparticipated)andwithlocalcommunitygroupsexisting to raiseawarenessoflocalfoodproductionbyworkingwitheachtheislandprimary catering outletsinordertoestablishdemandforlocalproduce.Theprojectalsosought In May2008afeasibilitystudywascarriedoutwith140localhouseholdsand16 in landbasedskills. local produceandtoprovideanopportunityforskillsdevelopmentemployment The projectwassetuptoaddressaneedidentifi ed foravailabilityoffresh,affordable Why wastheprojectsetup?Whatareprojectsfutureplans? developingnewskillsandoffersworkexperiencetraining. mostinneedofsupporttoengage.Theprojectalsoaimsassistvolunteers communitybasedorganisationstoensureaccessforallandencouragethose volunteeringopportunitiesforallagegroupsviaworkingwitharangeof • gardenbasebeingadjacenttothenewjointcampusinRothesay. outdoorclassroomfacilitiesforlocalschoolsandgroups,withthecommunity • moveintoemployment. termunemployedtosupportthemgaintheexperienceandskillsrequired employmentandtrainingopportunitiesavailabletoyoungpeoplethelong • The projectaimstoincorporate: do thesame.” to helpotherprojects get offthegroundand “We’ve workedhardto or plantfruitorchards. Theprojectaimsto provision oflandtotheprojectgrowproduce in 2010.Fourlocalfarmershaveofferedthe was establishedandbecameincomegenerating September 2009.Theproject’s marketgarden Bute Producewasoffi cially launchedin Bute Produce 121 August 2012 August acre site donated Bute Produce is based on a six which Trust, to the project by the Mount Stuart joint school is adjacent to the new Rothesay campus. building on The project has been developed Bute undertaken by the Argyll and research closely with Fyne Agricultural Forum and working development Homes Housing Association, with community support from Inspiralba. The wider consultation. have been involved via ongoing involving a range There is a development group Bute Produce has had funding support from: Argyll and the Islands European Bute Produce has had funding support from: Argyll and the Government Wider Leader Programme, Highlands and Islands Enterprise, Scottish and Community Role Programme, Argyll and Bute Council, Mount Stuart Trust Energy Scotland. The main project partners are a local farm which has responsibility for the distribution The main project partners are a local farm which has responsibility Zero Carbon Bute. of the green boxes, the three local primary Towards schools and Watchers, Bute Waste The project also works in partnership with Fyne Homes Ltd, Farmers, NFUS, Small Achievement Bute, Step Up, Argyll and Bute Agricultural Forum, Estate. The Trust/Bute Scale Producers, Argyll and Bute Council, and the Mount Stuart and on-going project is developing and growing effective partnership approaches user groups and individuals to continue to engagement with the wider community, shape the project. Bute Produce employs two staff, a part time administrator, three trainees and offers a part time administrator, Bute Produce employs two staff, Since 2009, the project has worked with 15 core one regular volunteer placement. males with little or no trainees each for a six month period. The majority are young schemes. work experience who were referred to the project via employability of stakeholder representatives, including the local farming community, Bute Healthy including the local farming community, of stakeholder representatives, Regeneration, local producers and the farmers market. Living Partnership, Community Located on the Isle of Bute, a small island off the West Coast of Scotland, Bute Produce Coast of the West Isle of Bute, a small island off Located on the miles island. The Isle of Bute is 47 square the needs of the whole is designed to meet of around 7,500 people. and has a population Who are the participants and the partners? Who are the incorporates recycling, carbon reduction and regeneration activities. Fyne Futures has Fyne Futures activities. and regeneration carbon reduction recycling, incorporates for ongoing scope years and recognises the past seven and grown over ed diversifi into marine and tapping beyond agriculture moving within Bute Produce, growth currently produce of Bute does not The Isle for biofuel). (e.g. seaweed resources create an and the project has plans to many of the other islands do, any alcohol, as or cider locally. freshly pressed juices from apples and to produce orchard Bute Produce 122 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement trainees continuetovolunteer whentheir going volunteeringopportunities.Many training opportunitiesaswellon- months) traineeplacementsandemployed The projectprovidesshortterm(uptosix characteristics. facts andtasksrelatedtotheirindividual children interacttoexploredifferentfruit Gooseberry, –the andRudolfRaspberry Serena Strawberry, BertieBlackberry, Godfrey characters– Berry Aided bythefourFerry miles andthebenefi ts ofgrowinglocally. dedicated workshopstolearnaboutfood membership pack,quarterlynewsletterand three andnineyearsold.Membersreceivea Clubisaimedatchildrenbetween Berry Ferry schoolstoeducateyoungpeople.The primary The projectworksspecifi cally withthelocal people toorderitonline.Thecanthenbecollectedfromthephysicalhub. andchutneysforlocal produce,andconserves produce, includingmeat,dairy local farmerstouploadanddisplaywhattheyhaveavailableintermsofalltypes the grid. enough energyforthemarketgardenplussurplusthatcanbedirectedbackto affordable food.Theprojectalsohastheisland’s fi rst windturbinewhichgenerates and theisland’s carbonfootprintbyprovidinggoodaccesstolocallygrownfresh, opportunities forthewidercommunity. Inaddition,theprojectreducesfoodmiles local produceandprovidestraining,volunteering,employmenteducational The projectgrowsfruitandvegetables,raisesawarenessunderstandingof community andeconomybutarecurrentlyunemployed. produce andpeoplewhohavethepotentialtocontributepositivelylocal approach. Theprojectalsoutiliseswhattheislandhas–plentyoflandforgrowing their ownseasonalfruitandvegetables.ButeProduceadoptsa‘ploughtoplate’ Bute moresustainableandlessreliantonthemainlandbygrowingconsuming Bute ProduceiscommittedtogrowinglocalproducewhichworksmaketheIsleof What doestheprojectdo? up approach.” facing, bottom a customer “We take which willbeabothvirtualandphysicalspacetoallow like deliveredeachweek.A‘FoodHub’isindevelopment, allowing customersthefreedomtoselectitemstheywould vegetables tolocalresidents,andincludesabespokeoption produce. TheGreenBoxschemedeliversfreshfruitand which stocksarangeoflocal,fresh,organicallygrown Produce isavailabletoon-sitecustomersatthe‘Veg Shack’ Bute Produce 123 ts August 2012 August “You can see the positive can “You them results of working with [trainees]. After a while and sociable dent they’re confi to and most of them go on employment.” health and wellbeing. The project has generated the support of the community to ensure sustainability and The project has generated the support of the community to on the environment, has developed future plans which will have a positive impact practical and technical health, education, social, and employment. People learn both volunteering skills alongside softer skills. The physical activity involved through with others also benefi coupled with the social interaction of working and learning Bute Produce supports development of new skills and assets, offering the opportunity Bute Produce supports development of new skills and assets, to gain a sense of to spend time outdoors and to meet new people, as well as placements and seeks to achievement. The project provides volunteering and trainee wide range of activities and help the individual discover their talents through offering a of the land to generate ways to get involved. The project also utilises the physical asset the land ts for the island. Whilst a range of, social, environmental and economic benefi allows it to be utilised as a is not owned by the community the licence to use the land community asset. In what way is the approach In what way is the approach ‘asset based’? The project is income generating through The project is income generating Veg on-site produce sales from the of the Shack, green boxes, membership Ferry Berry soup packs, Club, vegetable the wind Christmas tree hire, usage of fees. turbine, and from consultancy Furthermore, to promote routes into employment, the project helps trainees and the project helps trainees promote routes into employment, Furthermore, to provides team dence and up confi new skills and to build volunteers to develop young males with little are largely and structure. Trainees working opportunities and may have a historyor no work experience the criminal of involvement with them to project provides a platform for substance misuse. The justice system and/or and develop skills and ongoing opportunities. the challenges in their lives overcome – they see and volunteers take ownership of their work at Bute Produce Trainees and belief in their can taste it and gain a sense of achievement their hard work grow, their development of Shack is staffed by trainees which supports abilities. The Veg customer service skills. The project also teaches cooking skills using local and retail and volunteers have grown; this enables healthier food, including what the trainees eating habits. placement ends. The project tailors its activities to suit each volunteer based on their based on their each volunteer activities to suit tailors its ends. The project placement reported land has been on the Working enjoy. and what they interests backgrounds, disabilities. health and with poor mental cial for those benefi and to be therapeutic produce, and seeds, picking planting work in teams and volunteers The trainees boxes for the bespoke deliveryputting together embeds a scheme. This approach self health promoting, and nurtures into the work of the project, is social element development. Bute Produce 124 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement the mainland.Today 87-90%comes fromthemainland.Within thenext threeyears Three yearsago99%offreshfruitandvegetables consumedontheislandcamefrom or trainingopportunities. employees oftheproject,with1317 trainees havingmovedintoemployment project. Two ofthe17traineeswhohavebeenpartprojectarenowfulltime physical andsofterskills,aswelltheenergy andcommitmenttheybringtoalocal A keystrengthoftheprojectisdevelopment ofthetrainees,intermsboth What arethestrengthsandchallenges? and makesuggestionsforfuturedevelopmentexpansion. Friends ofButeProducehaveestablishedasupportgrouptoencouragetheproject monitoring andsupportisprovidedonaday-to-daybasisbytheGardenerTrainer. of traineeswhilsttheyareattachedtoButeProduce.Inadditioninformalongoing issues arising.Organisationswhichreferintotheprojectalsoevaluateprogress customers andsupportagencies,toestablishdevelopmentroutesaddressany Quarterly meetingsareheldwithtimeallocatedtodiscussfeedbackfromprojectstaff, development andfuturegoalsetting. used tomeasureprogressinrelationtrainingandlearningoutcomes,personal includes anoutlineofexpectationsandaspirationsonstartingtheproject.Thisis volunteers andtraineescompleteapersonaldevelopmenttrainingplanwhich Volunteer andtraineeinvolvementwiththeprojectismonitoredrecorded.All How hassuccessbeenmeasured? local communityandtheeconomy. and encouragingthemtocontributetheir investing inparticipantsasactivecitizens supports themtodeveloptheirpotential, to placetheminsuitablepositionsand people’s existingskills,abilitiesandinterests self confi dence andlifeskills.Italsoutilises by supportingthemtobuildselfesteem, the projectworkstoempowerindividuals improvements intheirlives.Furthermore, to usetheseassetsmakesustainable their localcommunities,andhelpsthem and strengthswithinthemselves people toidentifyandfocusontheassets fruit andvegetables.Theprojectsupports against abackdropofgrowingorganic people ofallages,abilitiesandbackgrounds, Bute Produceprovidesopportunitiesfor Bute Produce 125 August 2012 August “We are making small “We differences to many people’s lives. If this replicates throughout Scotland and beyond think of the possibilities….” On a personal level, staff expressed high levels of satisfaction in helping local people On a personal level, staff expressed impact and seeing trainees make a positive of the on their lives with the support ected that working project. Staff also refl the social with local people highlighted hands problems on the island and the of working on experience they have had within a tight knit island community and understanding the challenges this brings. Staff also felt they themselves had learned new technical and agricultural skills. Although the project is not yet fully sustainable, it is envisaged this will happen in the Although the project is not yet very currently depends on external funding but the grant near future. Bute Produce year as the project develops income generating funding required is reducing each streams. The project highlighted the shortage of available growing space as an ongoing The project highlighted the shortage Scottish weather on growing produce and gardening was challenge. The impact of the dependent with volunteering for the project being heavily ed as a barrier, also identifi project message It is felt that better marketing will help to get the on the weather. with a wider audience. across and assist with engaging The success of the project has exceeded the expectations of local people (especially expectations of local people the project has exceeded the The success of groups to develop (e.g. Ardentinny, supported other community local farmers) and Each of the local primary Community Organic Garden). and Campbeltown schools Bute by the project, including North area which is supported now have a garden Primary live beside the donated by a family who which uses a part of a garden School school. this fi gure is predicted to fall to 50-60%. The project has therefore helped to reduce to reduce therefore helped The project has fall to 50-60%. is predicted to gure this fi of locally grown the importance people about educated local and has also food miles their own fruit now growing people who are the number of and increased produce has but over time focused project was business Initially the at home. and vegetables focused and outward looking. become customer Playbusters 126 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Generations Project Playbusters’ Connecting Playbusters 127

August 2012 August

Playbusters strives to promote a sense of community and to provide evidence that Playbusters strives to promote a sense of community and to thus ts both individuals and the wider community, participating in the project benefi social capital. improving the community’s • Make strong connections between younger and older people, enhance a sense of safety and wellbeing and impact positively on ‘fear of crime’. • Reduce social isolation through involvement in a variety of activities, volunteering opportunities and the use of technology. • Support older people and young people to become both teachers and learners together. as they share skills and experience activities and informal learning opportunities • Establish positive relationships between the generations through positive friendships. of dialogue, trust, understanding, awareness of issues and formation Specifi cally Connecting Generations wishes to: Specifi What are the aims and objectives? What are the aims and project is to create positive relationships, raise The aim of the Connecting Generations by bringing older people and younger people together awareness and reduce isolation and activities in order to exchange skills, to participate in a variety of workshops create greater understanding and promote perceptions, explore and address negative more cohesive communities. safer,

Project Playbusters’ Connecting Generations Generations Connecting Playbusters’ aims to promote interaction between younger and older people within the East End and older people within the interaction between younger aims to promote and older people The project provides opportunities for both younger of Glasgow. together to improve their learn different skills and work to spend time together, dence and self esteem and overall Activities are aimed at improving confi community. community connections. Playbusters 128 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement grandparents fromthe widerEastEnd. BoardofDirectorsconsistingparentsand organisation ismanagedbyavoluntary sessional workers),andadiverseactive volunteer groupofover100people.The and thelocalhousingassociations.Playbusters hasateamof25staff(including (Pensioners ActionGroupEast),JohnWheatley College,CranhillCommunityProject A widerangeofstakeholdersandpartnersalso contribute,includingthePolice,PAGE The projectworksinpartnershipwithlocalschools andisfundedbytheBIGLottery. be volunteersaged50yearsandover, theremaining600tobeyoungpeople. aims tobenefi t 900peopleoverafi ve yearperiod(2009to 2014),300ofwhomwill 50 andthoseagedbetweeneight16yearswithinthecommunity. Theproject Based inGlasgow’s EastEnd,ConnectingGenerationsengageswithpeopleagedover Who aretheparticipantsandpartners? response totheparticipants’areasofinterestandavailabilityskills. in August2009.Theprojectcontinuestoexpandtherangeofactivitiesavailable Wider RoleFund.TheConnectingGenerationsprojectwassubsequentlylaunched supported bytheStandingUptoAntisocialBehaviourAward andScottishGovernment (77 youngpeople)and29olderpeopletookpart, A successfulpilotranin2006.Two localschools on theirskillsintheuseoftechnology. ‘traditional skills’whilstyoungerpeoplecouldpass felt thattheycouldshareskills:olderpeopleoffered spare timeavailableandskillstooffer. Bothgroups demonstrated thatmanydidnothavecontactwithyoungpeople,despitehaving build positiverelationshipswitholdercitizens.Similardiscussionspeople with extendedfamilyandwerenotbeingaffordedtheopportunitytolearnfrom engagement withyoungpeople.Manypeopleexpressedalackofclosecontact The ConnectingGenerationsprojectwassetupfollowingworkingandwider continues toevolve. whole community, Playbustershasdevelopedsignifi cantly sinceitsestablishmentand to localneedandthedesireofparentsimproveareaforbenefi t ofthe responsibility fortheirchildren’s educationandpersonaldevelopment.Inresponse end communities.Theorganisationwasoriginallysetuptoaddressthelackofsafe, Established in2002,PlaybustersisbasedandworkswithelevenofGlasgow’s east Why wastheprojectsetup?Hasapproachchangedovertime? grassroots approach.” and neverwanttolosethat “We arecommunityfocused people. Italsosupportslocalpeopletotake forchildrenandyoung and services to infl uence andincreaseplayprovision to workinpartnershipwithvariousagencies Playbusters aimstosupportparents/carers young peopleintheeastendofGlasgow. good qualityplayareasforchildrenand local people.” take theleadfrom “We reallylistenand Playbusters 129 dence August 2012 August “Our strength is being where people are and where they’re happy to be.” “teacher and a learner”. “teacher and a “We have a strong network strong network have a “We we do because of partners say we do.” what we le awards Working in partnership with a wide range of stakeholders and across the communities in partnership with a wide range of stakeholders and across the communities Working response to the wishes exible the project provides a fl of the East End of Glasgow, The Connecting Generations project works to enhance the existing skills of older and The Connecting Generations project works to enhance the and shared experiences. younger people and to build new skills through joint learning and friendships Furthermore, through the work of the programme new relationships realised, and confi have been built, a greater understanding of each generation communities and and self esteem increased. This has resulted in creating stronger are also greater cohesion between generations. Improved family relationships reported. In what way is the approach ‘asset based’? and commendations including the Queens Award for the Queens Award and commendations including Service 2011 (the equivalent of an MBE for Voluntary and a Friendly Award, voluntary groups), the Volunteer number of awards for the work of individual volunteers. The Connecting Generations project works project Generations The Connecting and young people older people to bring range of workshops through of a together to places of interest and activities, visits of both traditional and the transference both a skills. All participants become and technological of high profi Playbusters has received a number What does the project do? does the project What by the project include gardening and allotment Intergenerational activities hosted art regeneration programmes, club activities, traditional working, heritage workshops, IT and technology workshops. All activities are about crafts, games and sports, and experiences. As at September 2010, 310 young providing joint learning and shared engaged and participated in workshops and activities. people and 91 older adults had places of intergenerational interest have been A number of organised visits to including trips to museums, gardens and the theatre. organised by the programme people and 114 young people have taken part in the From 2009 to 2010, 90 older organised visits/trips. The project is focused on creating strong connections and networks throughout and networks throughout on creating strong connections The project is focused of trust generations, increasing levels understanding across the East End, improving behaviour. reported levels of antisocial ciaries and reducing between the benefi up and builds new skills but provides a valuable The programme not only opens social isolation felt by many older people. Older and opportunity to impact on the groups as the project recognises that these are the younger people are the target within their communities. people who spend the most time The programme was devised to help bridge the gap between people of all ages the gap between people of all was devised to help bridge The programme East End of Glasgow. throughout the Playbusters 130 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement involvement withtheproject.Theyarethenfollowedupsixmonthslaterandat to establishtheirareasofinterest,skillsandwhattheywouldlikegainfrom On engagementwiththeConnectingGenerationsproject,eachparticipantissurveyed outcomes. participants andvolunteers,tomeasuretrackwiderprojectmilestones has acomprehensivesysteminplaceforrecordinginformationrelatedtoalltheir To ensurethe projectmeetsitsgoalsandprovidesfl exibility inits delivery, Playbusters How hassuccessbeenmeasured? their community. social capitalandinspirecommunityactionwherepeoplecanmakeadifferencein Generations projectutilisetheskillsandtalentsoflocalpeopletocreatechange,build By adoptingandembeddingavolunteeringethos,PlaybusterstheConnecting the issuesfacingeachgeneration. generations, andnurturesthedevelopmentoftrust,understandingawareness and energy.” the peoplewhoinvesttime live there;it’s alsoabout than justthepeoplewho “A communityismore of friendships,bothwithinandacross supports positivedialogueandtheformation and olderpeople.ConnectingGenerations positive relationshipsbetweenyounger learning, theprogrammehashelpedbuild opportunities forsharedexperiencesand supportive andinclusiveway. Byproviding to fi nd activitiesthatsuiteachpersonina and interestsofeachparticipantstrives Playbusters 131 dence, dence, August 2012 August “shoestring budget”. ”It’s about communities ”It’s working together to counteract negative media images.”

Participants articulated their pleasure in being involved with the project and Participants articulated their pleasure in being involved with to volunteer. appreciation of the range of activities on offer and opportunities in providing opportunities Participants also spoke of the important role of the project They also valued being able to get outdoors and engage with the local community. and form new to develop new skills and to socialise with other participants friendships locally. At a personal level, staff expressed high levels At a personal level, staff expressed being part of of job satisfaction and pride in ected on the Staff also refl the local community. willingness energy of local people and their They to get involved and try new. something and people have felt that the local community years. changed a great deal over the Confl ict between the short term nature of their funding and the long term plans ict between the short term nature of their Confl As Playbusters takes a whole culty. was a further diffi they would like to put in place funding was raised as an issue as a number of funders community approach, accessing to their funds. c target audience criteria attached have specifi Funding was highlighted as a challenge for Playbusters as a whole. Staff expressed Funding was highlighted as a to deliver the project on a frustration arising from the need The negative perceptions and labelling of East End communities historically and by the and labelling The negative perceptions barrier for the success of community led projects. media was also raised as ongoing Playbusters’ Connecting Generations project provides opportunities for both provides opportunities for both Generations project Playbusters’ Connecting work together enjoy each others company and learn from each other, generations to Through a range of activities general environment of the community. to improve the overall community self esteem is increased and dence and confi led by participants, cohesion improved. connections and What are the strengths and challenges? strengths and challenges? What are the the end of each year. This information is used to develop and plan future project and plan future to develop is used This information of each year. the end to speak of their people are used to encourage equipment and audio Video activity. confi such as increased softer outcomes measure the and to help experiences wellbeing and changes in perceptions. and changes wellbeing Fair Isle Primary School 132 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Opportunities forAll School’sFair IslePrimary Fair Isle Primary School 133

August 2012 August

The project adopts a holistic approach in linking education, family life and community The project adopts a holistic approach in linking education, parents. through activities based in the school for both children and • Children and parents will be re-engaged within the family and wider awareness of different life options and choices thus developing community, taking responsibility for their own actions. • Families will report improvements in family life through a greater interaction between the generations. • Parents and children will demonstrate an improvement in their aspirational attitude. aims through greater self esteem, life skills and development of a ‘can do’ • and Parents and carers, including lone parents, step families, fathers grandparents, will have improved parental skills to meet the challenge of parenting in the 21st century. The Opportunities for All project is working towards achieving a number of outcomes The Opportunities for All project helping to make happen in the school and community – the things that the project is environments: The project aims to raise the self esteem of both parents and children and provide The project aims to raise the self changes in life. them with the skills to make positive What are the aims and objectives? What are the aims and

for All Fair Isle Primary School’s Opportunities PrimaryFair Isle School’s project is a school-based initiative which delivers a range of complementary initiative which delivers project is a school-based activities Going together. learn and work opportunity to play, to ensure that families have the beyond statutory obligations, and employing staff to work directly with educational encouraging positive family interactions and raising the families, the project focuses on adults. aspirations of young people and Fair Isle Primary School 134 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and feedbackreceived inprojectevaluations. in responsetotheexpressedwishesandinterests ofparticipantsandthecomments The projecthasdevelopedsignifi cantly sinceitsestablishmentandcontinuestoevolve launched inDecember2007. inJune2007,adedicated FamilyWorkerLottery employedandtheprojectoffi the schoolallowedtodo“somethingforcommunity’’. Theschoolwas following anauditofdesiredparentalsupport,newfacilitiesandresources availablein In responsetoalargenumberofchildrendisplayingchallengingbehaviours,and area wasevident. Unmet demandforpracticalandemotionalsupportfamiliesindiffi culty inthelocal were hamperedduetoalackoftime,scoperesponsibilityandrestrictivelegislation. Teachersby thedemandfortheirservices. triedtoassistfamilieswherepossible,but the familystructure.Localcharitiesprovidingsupportwerealsooverwhelmed incrisissituationsbywhichtimeirreparabledamagemayhavebeendoneto intervene requiring supportthroughtimesofcrisis.Itwasrecognisedthatsocialservices and familyissues.” approach toimprovinghealth “The projecttakesanindirect an increaseinthenumberoffamilies by theschoolheadteacherfollowing The needfortheprojectwasidentifi time? Has theapproachchangedover Why wastheprojectsetup? funded bytheBIG subsequently The projectwas physical activity. arts andcrafts eating activities, such ashealthy topic basedwork the projectwas the initialfocusof programme, where for Children’ on the‘Philosophy 2007based January project wasrunin A successfulpilot together. to playandlearn to allowfamilies a rangeofactivities able toputinplace cially ed Fair Isle Primary School 135 August 2012 August “The school is at “The school the the heart of community.” of volunteers help run and deliver these of volunteers help run and deliver 84% of the school activities. Currently, community are engaged with the project. A range of activities are also available for parents and extended family members These include during the school day. “We’ve built the project on “We’ve the knowledge and interests of local people.” The activities provided are fun for parents and children to participate in together. for parents and children to participate in together. The activities provided are fun dance and Zumba classes, dad ‘n’ lads football, The range of joint activities include cookery music workshops, arts and crafts classes and science club. classes, drama and spend time together and to give people of all ages These events enable families to a minimal monetarydifferent perspectives. There is fee for attendance and a group of an experienced family The work of the project is underpinned by the employment worker) to provide worker and an educational consultant (an experienced social worker and the on-going support to children and their families. Both the family What does the project do? What does the project do? and children with a new set of expectations, The project aims to provide parents the school environment, the project adopts a pro- aspirations and values. Set within at supporting parents to acknowledge the impact active parenting approach, aimed to parents and providing the tools and resources their behaviour has on their children All interventionsto make better informed choices. and activities are additional to the statutory by the departments of Education and Social Work. obligations undertaken and complimentarypositive parenting classes, stress and anxiety classes, relaxation t and adult education classes. These classes strive to therapies, arts and crafts, keep fi between the parents build supportive and effective relationships with parents and are also aimed at themselves through peer support and mutual learning. They which may improve improving mental health, supporting the building of new skills physical health. routes into employment, reducing isolation and improving The project is managed by a committee comprising the by a committee comprising The project is managed the the school, the principal teacher, head teacher of The and community representatives. depute head teacher of sub- is supported by a number management group wider the children, parents and groups which include family members. Fair Isle Primary School is situated in the Templehall area of Kirkcaldy, one of Scotland’s of Scotland’s one area of Kirkcaldy, PrimaryFair Isle in the Templehall is situated School parent households single rates of unemployment, has high areas which most deprived Fair Isle Primary who attend for the pupils and School Working abuse. and substance period ve year over a fi ciaries 395 benefi project aims to reach over their families, the (2009 to 2014). Who are the participants and the partners? and the participants Who are Fair Isle Primary School 136 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement attainment. Manyfamilies arenowlearninghowtohavefuntogether andtheproject atschoolandeducational their childrenandtheimpactthishasonperformance aware andrecognisetheimportanceofhealth andwellbeingforthemselves adaptable tothefeedbackofchildrenand parents.Parentshavebecomemore by theareasofinterestandwishesparticipants. Theapproachisresponsiveand allofwhichareled and exposuretoadiverserangeofactivities andinterventions, Parenting skillsandfamilyrelationshipsareimproved throughexperience,participation from theproject. agenciesafterengagementwithandsupport and withlocalworkplacesvoluntary adults havemovedintovolunteeringopportunitieswithinthewiderschoolcommunity focusing ontheproblemstheyface.Many aspects oftheirfamiliesratherthansimply themselves andtorecognisethepositive identify thestrengthsandresources within The familyworkersupportsfamiliesto environments andtakecontroloftheirlives. build supportivenetworksandfriendshipswhichhelpthemmakesenseoftheir by enhancingtheirskillsforresilience,relationships,andselfesteem,to family workerparentsandchildrenaresupportedtomakechangesforthebetter Through theworkofprojectandrelationshipslinksestablishedby and selfbeliefofbothparentschildren. opportunities forfamiliestospendtimetogetherraisingtheconfi The projectworkstoimproveparentingskillsandfamilyinteractions,generate In whatwayistheapproach‘assetbased’? parents andchildren. other agenciesasappropriateandworktoprovideaholisticnetworkofsupportfor (2010-2011). Thefamilyworkerandtheeducationalconsultantlinkinreferto life. Inaddition,thefamilyworkeroffersanumberdrop-insurgerieseachweekfor setting andathome.Thisapproachprovidesaclearlinkbetweenhomeschool one-to-one, parentandchild(ren)wholefamilyunitsessions,inboththeschool educational consultantprovidesupporttochildrenandfamiliesthroughtailored positive aspectsofthefamily.” It’s about acknowledgingthe focusing ontheproblems. they doalreadyratherthan “We startwiththegoodthings accessed directfamilysupportthisyear children attendingtheschool,have skills. Thirtyfi ve percentofparents relationship issuesandparenting housing issues,unemployment,debt, family whichmayincludeaddictions, on thespecifi c issuesaffectingeach andisdependent early intervention support providedplacesafocuson immediate supportandadvice.The their children.” better fromthemselvesand “…taking stepstomakelife dence, aspirations dence, Fair Isle Primary School 137 August 2012 August “Spend and support and support “Spend save later.” now to review and the HMIE Inspection 2010. The HMIE HMIE Inspection 2010. The HMIE review and the on the school’s Good Practice visit, which focused and wellbeing, reported activities in relation to health practice was considered that Fair Isle Primary School’s areas sectors, ‘leading’. to be ‘excellent’ and, in some and Teaching The Fife Council Review on Learning partnership working and praised the school for strong school life. The HMIE involving parents and carers in 2010 acknowledged inspection visit carried out in the project and positive the link between the work of impacts on health and wellbeing. “Anxiety over not being refunded and having to withdraw the project and its support from community.” The project places the school at the heart of the It community. provides a non- threatening environment for families to spend time together while participating in a diverse range of fun activities, over and above those required What are the strengths and challenges? Positive feedback has also been received from a wide range of educational partners a wide range of educational has also been received from Positive feedback and regulatory Fife Council Good Practice visit feedback, bodies including the HMIE How has success been measured? How has success is carried out using questionnaires and evaluation of the project Internal monitoring to ensure and wider family members sessions with children, parents and focus group ongoing its work and responds with regularly reviews and monitors that the project required. adjustments as an external evaluation of its activities, The project is currently undergoing of the project on children, parents and the wider engagement, outputs and impacts community. reports improved family relationships and connections and connections relationships improved family reports isolation. and community reduced personal alongside Fair Isle Primary School 138 of takingamoreholisticapproach. Staff alsospokeoftheenhancededucational roletakenbytheprojectandbenefi honest withfamiliesandhelpthemtorealise therealityandimpactoftheirsituation. their circumstances andhomelife.Itwasalsohighlightedthatstaffmust beopenand learning togetherandinbeingpartofthe‘journey’ thatfamilieshadtakentoimprove them thoughdiffi cult times.Staffexpressedprideinseeingparentsandfamilies stated thatitwasaprivilegetobeinvolvedin people’s livesandtobeablesupport From apersonalperspective,staffexpressed highlevelsofjobfulfi lment andpride unable orunwillingtoengagewiththeproject. individuals andfamilies.Anumberofhardtoreachfamilies,despiteattempts,remain the projectwhichpresentsdiffi culties intermsofprovidingcontinuitysupportfor The transientnatureofthelocalpopulationwasalsohighlightedasachallengefor who alreadyparticipate. support agreaternumberoffamiliesandprovidestabilityforthechildren within thelocalareaandmoresecurityinfundingtermswouldenableprojectto onlocalfamilies.Theprojectisnow well recognised impact ofwithdrawingtheservice in beingabletoplanaheadandcreatedanxietywithinthestaffteamaroundlikely The natureofshorttermfundingplacedahighdegreeuncertaintyontheproject On theotherhand,fundingwasidentifi ed asanongoingchallengefortheproject. centred ethosoftheproject. across theschoolwhichhasbecomepivotalinmaintainingchildandfamily family workerhasbuiltupeffectivelinksandrelationshipswithchildrenfamilies ensures thatfamilieshaverapidaccesstosupportwhereneeded.Furthermore,the need. Thefamilyworkerhasbecomeatrustedmemberoftheschoolcommunityand Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement a numberoffamilieswhom“itcouldhavebeenworsefor”hadtheynotbenefi who requirelongertermsupport.Theschoolandtheprojecthavebeenabletoreach support, beforemakingthelinkswithappropriateagenciesforfamiliesandindividuals andshortterm The projectisabletosupportparentsbyprovidingearlyintervention children andadults. parenting andthedevelopmentofnewskills,interestsopportunitiesforboth by educationalobligations.Itfurtherencouragespositivefamilyinteractions, enjoying theirrole.” blossoming and by families,parents taken see thejourney “It’s rewarding to have beenabletoworktogetheraddressalocal school, community, agencies,andfamilies statutory ways ofworkinginaneducationalsetting.Thelocal and gainrecognitionofitsinnovativecreative sectors hasallowedtheprojecttobealocalsuccess partnership workingandinformationsharingacross The responsivenatureoftheproject,effective school community. from thesupportoffamilyworkerandwider ted ts The Big ShoutER 139 August 2012 August The Big ShoutER Big The The Big ShoutER 140 change in the design and delivery of youth services inEastRenfrewshire. ofyouthservices change inthedesignanddelivery East RenfrewshireYouth Theprojectfocusesoninfl HealthService. is ayouthinvolvement,communityresearch andpeereducationprojectlinkedtothe Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement people workingtogether onrelatedtopics. contribution totheircommunitiesanddemonstrate thebenefi ts ofstaffandyoung Furthermore, theprojectaimstoshowthat young peoplecanmakeapositive Developskillsinidentifyingpersonalgrowth. • Improvetheirskillsandconfi people. dence todeliverhealthmessageslocalyoung • providers. localservice Improvetheirskillsandconfi dence toengagewithandpresenttheirfi • Improvetheir knowledge ofhealthissuesaffectingyoungpeopleandthe community. • Improvetheir skills toresearch andidentify thehealthneedsoflocalyoung people. • Developskills in arangeofmediaandinformationtechnology. • Developtheskills andconfi dence toworkaspart ofateam. • Identifytheirown healthneeds. • community research projectareableto: The projectaimstoensurethatyoungpeopleinvolvedinthepeereducationand young person’s physical,mentalandemotionalhealthwellbeing. individuals, andresponsiblecitizens,allofwhichcontributestoimpactsupona them tohelpbecomeeffectivecontributors,successfullearners,confi The BigShoutERprojectaimstoactivelyinvolveyoungpeopleindecisionsaffecting What aretheaimsandobjectives? ShoutER Big The uencing positive uencing ndings to ndings dent

The Big ShoutER 141 August 2012 August aged between 16 and 17 years, most of whom are from deprived areas of East Renfrewshire, and low self esteem and all of whom have overcome since joining the project. dence issues confi The project is led by the health improvement working in close team, East Renfrewshire CHCP, services partnership with the young person’s “It’s a good group of “It’s all come people. We from different places but we all get on and work well together.” The Big ShoutERs project is open to any young person aged over 12 and who lives The Big ShoutERs project is open to any young person aged people come to the project from a variety of routes in East Renfrewshire. Young from other young including from other community projects and via recommendations ve young people fi people and youth workers. The project currently engages with Who are the participants and the partners? A number of meetings and a ‘The Big Shout’, attended by young people from successful residential event, named Dunbartonshire (ED), led to a plan for youth health East Renfrewshire (ER) and East services people should be consulted and engaged. The establishment and how young and the Big ShoutED (East Dunbartonshire) of the Big ShoutERs (East Renfrewshire) followed. Following meetings with local Following meetings CHCP young people and staff, a plan was developed to start a peer education, user involvement and community project. East research Renfrewshire staff became aware that other young people from East Dunbartonshire were discussing similar issues and joint training on health issues and youth engagement was suggested. The project was set up following young service following young was set up The project East Place’ at the users from ‘The Health Service of a say in in having more an interest expressing Youth Renfrewshire the delivery service. youth health of the that it was evident Following discussions about them. decisions which were taken to be more involved in young people wanted people to direct place which allowed young there were no mechanisms in However, the services services. them, such as smoking cessation that were being targeted at The than just lip service” to – they wanted that they would like “more young people stated with no real continually being consulted and listened to rather than be fully engaged change as a result. Why was the project set up? Has the approach changed over time? changed the approach set up? Has the project Why was The Big ShoutER 142 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement their healthneedsandissues.Theconsultationsessionshavebeenfacilitated last 12months,over280localyoungpeoplehavebeenconsultedwithtoidentify leaving care,youngcarersandpeoplewithadditionalsupportneeds.Overthe identifi ed asthemostvulnerableandhardtoengage with,includingyoungpeople the Walt Fund.Theyconsultedwithlocalyoungpeople,specifi cally targetingthose The BigShoutERsdesignedandfacilitatedayouthhealthconsultation,supportedby ‘expressed’ healthneedsofyoungpeopleinEastRenfrewshirearebeingaddressed. vision ofimprovingthehealthlocalyoungpeoplebyensuringthat people initiallyapproachedtheYouth stafftosharetheirideasand HealthService desire toinfl uence positivechangeinhealthandcommunity settings.Theyoung research andpeereducationproject)wasestablishedbyyoungvolunteers,witha The BigShoutER(userinvolvement,community What doestheprojectdo? providers. local service partnership withEastDunbartonshireCHCPand is supportedbytwostaffmembersandworksin team ofEastRenfrewshireCouncil.Theproject voices continuetobe heard. Partnership Forumtoensureyouth project arelinkingintothePublic young peopleinvolvedwiththe design. The shape futureservice providersto help to localservice have alsopresentedtheirfi providers.TheBigShoutERs service to infl uence localpolicymakersand via ahealthfestivaltoenablethem school childrenandyoungpeople Planning Groups,andtolocal Integrated Children’s Services in EastRenfrewshireCHCPvia disseminated toseniormanagers The fi ndings havebeen mental healthimprovement. physical activity, allunderpinnedby sexual health,healthyeatingand young people,namelysmoking, identifi ed fourkeyhealthissuesfor issues. Theyouthconsultationevent patchwork quiltcoveredwithhealth and scrapsofmaterialtoproducea in acreativewaybyusingbed road.’ is nowayellowbrick but theactionplan blank sheetofpaper “We startedoffwitha ndings The Big ShoutER 143 August 2012 August “It’s about letting “It’s the young people lead the way.” The community research and consultation elements of the project have allowed and consultation elements of the project have The community research and to identify the health young people to actively engage with other young people built and developed both issues affecting young people in East Renfrewshire. This has The peer skills and knowledge and softer communication skills. practical research The project is focused on developing and improving people. of young life skills and enhancing the strengths and personal resources the young people, Involvement in the project challenges, inspires and empowers nd the best within themselves and supporting them to make long enabling them to fi communities. lasting improvements in their lives, relationships and wider In what way is the approach ‘asset based’? In what way is the approach to build the skills of young people through joint The Big ShoutER project works Through the work of the programme, new learning and shared experiences. dence, sense of purpose, self been built, and confi relationships and friendships have The direction belief and self esteem all increased. of the project is led by the young people and staff work alongside to support them in a responsive and adaptable manner and to ensure the project remains manageable. At the time of writing, the Big ShoutERs are embarking on the deliveryAt the time of writing, the Big of peer young people on various health topics both within the education sessions with other school and community setting. The Big ShoutERs have carried out extensive research on a range of health topics and out extensive research The Big ShoutERs have carried speaking at a number of high views on them. This has led to the group young people’s including the international conference le international and national conferences profi in London in September 2011. across the Lifecourse on Assets of Health and Wellbeing • Health issues in the community. • Gender based and domestic violence • Tobacco control Tobacco • • Sexual health Sexual • • Mental health Mental • • Youth involvement Youth • Based on the health issues emerging from the consultation with young people and people and with young from the consultation emerging the health issues Based on involved in have been the Big ShoutERs of the project, the next stage to inform on: training The Big ShoutER 144 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement important information. helps theyoungpeopletotakeayouthfulandentertainingapproachpresenting health issuesthatmattertothem.Thecreativeandinteractivenatureoftheproject engaged inthedesignofprojectandconsultationwithlocalpeopleabout infl uence healthchangeincommunitysettings.Theyoungpeoplehavebeenactively confi dence, selfesteemandlifeskillsaroundhealthrelatedtopicstopositively The BigShoutERfocusesontheempowermentofyoungpeoplebybuilding What arethestrengthsandchallenges? blogs andTwitter entriesaswellcopiesofmediacoverage. involvement withtheprojectincludingphotographs,exhibitionmaterials,participant A rangeofothermaterialsarealsocollatedtodemonstratetheyoungpeople’s development. to expresshowtheyoungpeople’s and delivery viewsarebeingfedintoservice providersarealsorecorded assessment tool.Theminutesofmeetingswithservice sheetsandBigShoutERparticipantprepost local communities,staffobservation of tools.Theseincludeparticipantevaluationformsfollowingyouthledeventsin A systemofongoingmonitoringyouthengagementisinplaceusingawidevariety How hassuccessbeenmeasured? young peoplearerecognised,takenonboardandaddressed. ensuringthatthevisionandideasoflocal development ofhealthrelatedservices, engaged, tobeableactivelyinfl uence andhave a clearvoiceinthedesignand Furthermore, theapproachtakenbyprojectallowsyoungpeopletobefully about healthissuesinamutuallysupportivewaywithintheirownpeergroup. support elementoftheprojectallowsyoungpeopletosharetheirknowledge community research the fi ndings fromthe together tointegrate have beenabletowork agencies statutory providersand service young people,local to beasuccess.The allowed theproject council teamshave different CHCPand working between and effectivepartnership nature oftheproject thinking The forward The Big ShoutER 145 August 2012 August dence to “It’s exciting to be exciting to “It’s dynamic involved in a young group.”

a range of audiences which they would have found very diffi cult before joining the would have found verya range of audiences which they diffi highlighted the new skills they had developed, their Big ShoutERs. Participants also new friendships they have formed and their ability to improved family relationships, of young people. portray a more positive image The young people involved with the project spoke of the self belief, independence The young people involved with able to speak with confi dence they had gained – they are now and confi At a personal level, staff expressed pride in being part of the project. Staff also At a personal level, staff expressed young people to get involved and to tryected on the willingness and energy of the refl the young people. The staff feel that they have also learnt a lot from something new. Working on a small budget was raised as a on a small budget was raised Working to project, and staff have had challenge for the to evidence the impact of the work creatively for the wider community project, particularly in East Renfrewshire. However of young people people can be demanding, working with young with a small highly motivated of the project is engagement and a current strength interest and motivation cult to sustain slow progress has made it diffi group. At times, plan for the peer education element of the project. from the young people, as they and consultation into the development of local children’s services and planning of local children’s the development into and consultation group and the members managing regarded staff The highly health services delivery. to service opening doors the activities, facilitating support are providing providers and a common goal. towards together effectively group working in keeping the pivotal Castlemilk Timebank 146 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Castlemilk Timebank Castlemilk Timebank 147

August 2012 August cial way. cial way. “Being part of something empowers people.”

Through the work of the Timebank and interests of local people, a number of and interests of local people, a number Through the work of the Timebank part of the Timebank, additional groups have been established. Although not directly Why was the project set up? Has the approach changed over time? Why was the project set up? Has the approach was established by the Castlemilk Economic Development Castlemilk Timebank taken by other timebanks. Agency (CEDA) after learning about the work and approach rmed that the residents of Castlemilk were supportive A feasibility study in 2001 confi who live and work in of a timebank in the area. A steering group, made up of people the project and a project the local area, was set up to oversee and be accountable for with CEDA, the co-ordinator was appointed. Following a pilot study and together has been Timebank steering group successfully applied and secured funding. The funded by the BIG Lottery funding until October 2013. since 2002 and currently has a range of has built strong links with Since its establishment Castlemilk Timebank to evolve and grow continues organisations in the wider community and the Timebank in Castlemilk. Timebanking is a recognised mechanism for building is a recognised mechanism Timebanking exchange of services,community spirit through the and within the community and is run by skills and support between neighbours This approach encourages volunteering, members of the community themselves. own self help networks, reduces isolation and enables people to create their encourages a cohesive community. What are the aims and objectives? What are the aims and community involvement and to rebuild a sense aims to promote Castlemilk Timebank people supports The Timebank area of Glasgow. of community spirit in the Castlemilk to exchange skills, services and support. One hour of a participant one hour of participants’ time will give this project turns spare time the Essentially, someone else’s. into shared time. Castlemilk Castlemilk Timebank provides support for people to come together within their community and a means for within their community and for people to come together provides support in a mutually benefi to share skills and talents local interest groups Castlemilk Timebank 148 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and support exchanges skills The projectalso admin assistants. two parttime co-ordinator and staff –afulltime employs three Timebank (SAMH). The Mental Health Association for and theScottish Working Links Violence Unit, the Domestic The projectworksinpartnershipwithanumberofagenciestheareaincluding The Timebank’s management committeeismadeupentirelyofCastlemilkresidents. from anumberofsources includinglocalcarehomesandmentalhealthprojects. from othervolunteersandthroughselfreferral.TheTimebank alsoreceivesreferrals People becomeinvolvedwiththeTimebank predominatelythroughwordofmouth Timebank alsolinkswithover60organisationsandlocalbusinesses. on regularbasis,withasmallgroupofothersparticipatingastimeandskillsallow. The and selfesteemofindividuals,inparticularonyoungpeoplefromvulnerablegroups. within thecommunity. negativeeffectsontheconfi Thisisolationcanhavevery many residentssufferfromsocialisolationresultingalackofclosetiesorsupport with socialandeconomicexclusion.Asbothacausesymptomofexclusion, Castlemilk, alargehousingestateontheoutskirtsofGlasgow. Castlemilkisassociated Taking awholecommunityapproach,theTimebank workswithandforthepeopleof Who aretheparticipantsandpartners? and workingalongsidenewermembers. peer mentoringapproach,withmoreexperiencedmembersofthegroupsupporting interests suchasfl oristry, making.Membersofthegroupstakea craftingandjewellery these groupsbringpeopletogetherandfacilitatethedevelopmentofnewskills community.” the communityfor “It isaprojectrunby approximately 30peopleactivelyexchangingskills domestic abuse.TheTimebank hasonaverage parents andthosewhohavebeenaffectedby with mentalillhealth,thosewhoareretired,lone Timebank was282.Volunteers includepeople As atOctober2011,thetotalmembershipof dence Castlemilk Timebank 149 August 2012 August ce support, “Local people working with and for local people.” cial way. Castlemilk Timebank is unique as no other organisation in the area provides non- is unique as no other organisation in the area provides Castlemilk Timebank exchanges. Due to structured volunteering opportunities in the form of ‘soft’ skills The Timebank also works with the local community and hosts a number of community also works with the local community and hosts a number The Timebank These include two family events, a Christmas Festival and events throughout the year. volunteers fundraise throughout the a free Family Fun Day in June. The Timebank’s year to provide these community events. Alongside the day-to-day work of the Timebank, a collaboration with the Scottish of the Timebank, Alongside the day-to-day work project, prisoners the prison Prison Service was established four years ago. Within helps to recognise and volunteer their time to assist other prisoners. The initiative to the prison’s reward the volunteering that prisoners undertake to contribute instead of the prisoners spending the credits they have community life. However, earned on accessing services them to a participating for themselves, they donate Eight t from. to benefi timebank for their own family and others in the community project. prisons across Scotland are currently involved with the Timebank The skills that current members offer are varied. Exchanges include ironing, gardening, The skills that current members attending local meetings, picking up prescriptions, dog walking, shopping, Reiki, and befriending. As of October 2011 the total transport, hanging curtains, cleaning 2,665. number of hours exchanged was The Timebank use people’s time as a currency, where time as a currency, use people’s The Timebank time is of equal value irrespective of the everyone’s Credits (in time) are earned by skills that they offer. spends helping volunteering. The time one person credit can then be exchanged when a serviceanother is added up and the time is individuals gain Through the work of the Timebank, required from someone else. the projects skills base and range of skills within the skills, and this in turn increases community. What does the project do? What does the their of people of all ages within to increase the involvement aims Castlemilk Timebank their to come together within provides support for people Timebank communities. The interest groups to community and a means for local benefi share skills and talents in a mutually with other local businesses in Castlemilk, including administration and offi administration including in Castlemilk, local businesses with other Castlemilk Timebank is the only timebank operating in the south east of Glasgow. the south east of Glasgow. only timebank operating in is the Castlemilk Timebank accessible and responsive services reputation for delivering It has an established to and area via community participation individuals and groups in the a wide range of involvement. photocopying and supporting local community events. In one case, a business In one case, events. local community and supporting photocopying volunteer. of a Timebank time employment led to the full exchange Castlemilk Timebank 150 knowledge, confi dence andselfesteem. themselves andtheircommunitiesbyenhancingskillsforresilience,relationships, Furthermore, ithelpspeopletoidentifyandfocusontheassetsstrengthswithin positionsandsupportsthemtodeveloptheirpotential. in suitablevoluntary The projectutilisestheexistingskillsandabilitiesofvolunteerstoplacethem networks, reducesisolationandencouragesacohesivecommunity. those withhealthissues.TheTimebank enablespeopletocreatetheirownselfhelp reciprocity andtrustbybringingdownthebarriersbetweenpeople,including feel theyareimprovingtheirneighbourhoodsforthecommongoodbybuilding giving andreceiving)alternativewhichfi ts inwithpeople’s lives.Manyparticipants involved intraditionalvolunteering.TheTimebank offersafl exible, two-way(both Castlemilk Timebank issuccessfulinattractingpeoplewhomaynotusuallyget and encouragessocialinclusioncommunityconnections. participating intheproject.Therefore,workofTimebank directlypromotes life. Peoplevolunteertheirsoftskillsmeaningthattherearenobarrierstopeople and skills,theymayfeelmoreusefulvaluableincludedincommunity a contributiontomakeandseespeopleastheanswer. Asindividualsoffertheirservices taken bytheTimebank hassomethingtoofferand isbasedonthebeliefthateveryone Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement evaluation formtoallow themtocommentonvariousaspectsofthe coursee.g.the Following theirinvolvementinprojecttraining courses,volunteerscompletean a setperiodandthenumberofskillsexchanges participatedin. each individualvolunteer’s circumstances includingthenumber ofsocialinteractionsin onanannual basis.Progressismonitoredandmeasuredbasedon informal interview The progressofeachindividualvolunteeris evaluated onaone-to-onebasisviaan involvement, numbersofnewmembers,training providedandfi Reports aregeneratedonamonthlybasisto keeptrackofskillsexchanges,volunteer an evaluationsheetisissuedtoeachvolunteeroncompletionoftheexchange. A specialistcomputersystemcalled‘Timekeeper’ recordsallskillsexchangedand How hassuccessbeenmeasured? groups),andanumberofawardsfortheworkindividualvolunteers. for voluntary the prestigiousQueen’s Award forVoluntary 2008(theequivalentofanMBE Service the EveningTimes CommunitySpiritAward in2007.Theprojecthasalsoreceived the effortsofvolunteersandcommittee,CastlemilkTimebank wasawarded community.” people withthe “It re-connects fuller, moreactivepartintheircommunity. Theapproach Castlemilk Timebank providessupportforpeopletoplaya In whatwayistheapproach‘assetbased’? project hasbeenawardedtheButlerAward. the Through theworkwithScottishPrisonService, nance details. nance Castlemilk Timebank 151 August 2012 August exible The Timebank relies on volunteers The Timebank to deliver the project and it is recognised that many volunteers are doing more than is required. staff highlighted the need Timebank to revisit the original project focus principles and to and overarching develop a business plan for the future. Raising local awareness of the project and developing better marketing tools were also felt to be important. Consultations and service review with the volunteers have indicated that ease reliability, inclusiveness, safety, of access to services the ability to and respond to a range of user demands are key strengths of the Castlemilk The approach ensures Timebank. exible system of an effective and fl involving the local community in skills exchanges and ‘soft’ volunteering. approach to volunteering, with participant’s contributing on their own terms and in contributing participant’s approach to volunteering, with The less structured nature of the approach and response to their own circumstances. the focus on softer skills attracts usually many people who would not volunteer. The Timebank is a community based initiative that uses time as a unit of local currency is a community based initiative The Timebank a fl It provides and help each other. and allows people to come together Castlemilk Timebank harnesses the skills and time of the people in the area for the the skills and time of the harnesses Castlemilk Timebank way offers a unique and practical Timebank The t of the wider community. benefi of support that underpin healthy develop the mutual networks to help people networks and activity, encourages the creation of relationships, communities. It support that builds community. What are the strengths and challenges? strengths and challenges? What are the information provided, the trainer, and the training facility. The project also holds a also holds The project facility. and the training the trainer, provided, information events are aimed These year with volunteers. events each of internal informal number the with of volunteering exchange experiences together to the volunteers at bringing a face-to-face to undertake is also an opportunity This event Timebank. Community A survey is questionnaire of the Timebank. volunteers of the wide work evaluation with cannot attend the event. sent to those who Castlemilk Timebank 152 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement their involvementinprojectgroups. interests, formingnewfriendshipslocallyandhelpingraisepeople’s confi others. Otherbenefi ts tovolunteersincludedmeeting otherpeoplewithsimilar appreciation inbeingabletoaccesshelpathomebyprovidingtimeandskills with aworthwhileprojectwhichishelpinglocalpeople.Volunteers expressed local communityandthetremendouspersonalbenefi ts gainedfrombeinginvolved At apersonallevel,staffspokeoftheirjobfulfi lment, prideinworkingandwiththe funding periodistimelimited. date, thereisnowaneedtoidentifyandsource potentialnewfundersasthecurrent Funding isanongoingchallenge.AlthoughtheTimebank hasbeenwellfundedto dence via dence 218 153 August 2012 August 218 218 154 cycle oftheiroffendingbehaviour. programme foradultfemaleoffenders.Theprojectaimstohelpwomenbreakthe provides anintegrated,holisticandwomancentredresidentialdaysupport Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement • encourage service users to establish a healthy lifestyle through dietary and userstoestablishahealthylifestyle throughdietary encourageservice nutritional • plans; userswith theopportunitytoparticipateinpositivelifeplanning; provideservice • provideimmediatehealthassessmentandintervention; • behaviourandcreateanappropriateindividualcareplan; identifyonanindividualbasistheissuesandneeds relatingtooffending • interruptthepatternofoffendingbehaviourdisplayed bytheidentifi group; • wouldbeanappropriate option; reduce thenumberofwomenbeingprosecutedforoffenceswhereadiversion • custodyand/or receivingacustodialsentence; reduce thenumberofwomenfromGlasgowareabeingremandedinto • Specifi wishesto: cally theservice families, communitiesandsociety.” we aimtoempowerwomenmakeamore positivecontributiontotheirlives, exciting anddynamicprogrammes. Through theexperienceofbeingpartthisservice means ofwelltrainedstaffteamswhoare skilledandconfident todeliverarangeof involved inthecriminaljusticesystemaccessingrelevant, by individualisedservices, are marginalisedbysociety. We aimtoengagewomenwithcomplexneeds who are iscommittedtofi“The 218service nding waysofworkingeffectivelywithwomenwho issetoutintheproject’sThe overallaimofthe218service mission statement: What aretheaimsandobjectives? 218 ed client ed

218 155 August 2012 August Located in the city centre of Glasgow, the service provides both a residential and a Located in the city centre of Glasgow, as required. The day support programme which can be combined or used separately Many of the women engaged with the project are also involved in substance misuse. Many of the women engaged with the project are also involved 2. assessed as particularly vulnerable to custody or re-offending. 1. women offenders who are at least 18 years old with involvement in the criminal justice system (current or within last 12 months); Who are the participants and the partners? access the service, 218 participants must be: To In 2006 the Glasgow Addiction ServiceIn 2006 the Glasgow Addiction (GAS) began providing health related interventions at 218. The 218 centre was opened in Glasgow in December 2003. The Scottish Executive The 218 centre was opened in provided funding for the service which was originally a partnership between NHS Point Scotland (TPS). Turning Greater Glasgow and Clyde and Following a high number of suicides by women offenders in the late 1990s, a review of Following a high number of suicides service offenders was carried out. The need for a ‘time out’ centre provision for women about the requirements and treatment ed in response to growing concerns was identifi justice system. It was believed that such a serviceof women offenders in the criminal the courts a specialist facility for t in Glasgow by offering would be of particular benefi criminal justice process and who may or may not have women who are subject to the It would offer safety and certain limits, in a community co-existing addiction problems. on the treatment of problems. setting, whilst keeping the focus Over the last 15 years there has been a steady rise in the number of women offenders rise in the number of women years there has been a steady Over the last 15 a growing awareness that the causes of female and women in prison, alongside offenders are different to those of their male offending and the needs of women counterparts. Why was the project set up? Why was the 218 is a key mechanism through which the city of Glasgow is delivering on national city of Glasgow is delivering on through which the 218 is a key mechanism women provision and outcomes for objectives and improving the criminal justice offenders. • service quality ensure a high patterns. skills and women to develop allows for that associated and away from offending behaviour ne their lifestyles strategies to redefi • assessments; provide comprehensive 218 156 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 10 usernegotiatinganddiscussingkeyelements ofthecareplantogether.the service delivered inawomancentred,collaborative mannerwithboththeprojectworkerand fl exible programmeofsupportwhichrespondstoeachwoman’s needs.Keyworkis and outwardboundcourses.Allthatisavailable isofferedinanindividuallyfocussed, acupuncture, groupexercises, weekendoutings chiropody, dentistry, andnutritional advice, dietary occupational therapy,advice andintervention, psychology andpsychiatry, physicalhealth including one-to-onekeywork,counselling, provision isavailableforwomenattheservice and specialist staff.Asaresultofthisapproachanextensiverangeinterventions aredeliveredbynursing andother and mentalhealththerapeuticinterventions A nurseledmedicalclinicprovidessubstituteprescribing,andawiderangeofphysical including housingandchildcare. address issueswithsubstanceuse,physicalandmentalhealthothersocialneeds the issuesthatwomenoffendersface.Theprogrammeofworkat218isdesignedto isaninitiativethattakesapersoncentredapproachto dealing with The 218service What doestheprojectdo? agency, groups. multi-disciplinary (GAS),andismanagedoverseenby threemulti- and GlasgowAddictionService isdeliveredthroughapartnershipbetweenTurningThe service PointScotland(TPS) participants werefromaGlasgowpostcode. to causefurtherharmshouldtheirreferralbedenied.From20072009,97%of women fromotherareaswillnotberefusediftheirvulnerabilitywouldlikely Priority isgiventothereferralofwomenoffenderswithinGlasgowCity, although duetotheirbehaviour.observation those whorequirehospitalisationduetophysicalillnessorconstant project isnotequippedtoworkwithwomenacutementalhealthproblems, accommodation, traumaissues,orapatternofrepeatoffendingbehaviour. The physical healthproblems,experiencesofdomesticabuse,problemswithhousing/ andhavecomplexneedsincludingsubstancemisuse,mentaland/or supervision Research, Edinburgh:2010. Easton and Matthews. Evaluation of the 218 Service: examiningimplementation and outcomes.ScottishGovernmentSocial EastonandMatthews.Evaluation ofthe218Service: in someone’s life.” know what’s goingon best supportwhenyou can onlyprovidethe labelling peoplebutwe “It’s not about Project participants are usually subject to statutory Project participantsareusuallysubjecttostatutory and 39years. women peryear, predominatelyagedbetween25 Social Work. workswithover600 Theservice aremadebythecourtsorCriminalJustice service fl exibility builtin.Themajorityofreferralstothe althoughtheprojecthassome for thedayservice and12months months fortheresidentialservice maximum periodofengagementpermittedissix 10 which is powerful.” which ispowerful.” “218 ispersoncentred 218 157 August 2012 August with the service is fully assessed and contributes to their own individually tailored care plan. The period of engagement with the day service ranges from three to twelve months. The programme delivered at 218 is structured around four key stages aligned with the four phases of the stages of change model and has been redesigned following consultation with staff and service users. Phase 1: motivation to start to address key issues. Phase 2: gaining a clearer understanding of key issues and how to overcome stabilising. Phase 3: changing behaviour, to servicesPhase 4: looking to the future, maintaining stability and introduction The day service works with up to 50 women offenders who remain in the community. The day servicein the community. offenders who remain works with up to 50 women attend one compulsory contacts a week and group and up to three further Women at the or practical groups offered attend the range of creative can also voluntarily service. group work of one-to-one support, programme involves a combination The and interventions.and a wide range of other activities Each woman who engages The residential serviceThe residential up to 12 women for supported accommodation provides weeks involves The initial four six months. four weeks and from between offenders of in the creation culminating needs woman’s of each assessment a comprehensive the residential remains in each woman assessment, care plan. Following a tailored 218 day their involvement with the to the community and continues unit or returns service. and assessment accommodation a full review three months of supported After women then work towards community initial goals have been met, is carried out. If re-integration. • • • • them. in the community. 218 158 and 2010 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 11 Two fullscale externalevaluationsofthework218havebeencarriedoutin2006 How hassuccessbeenmeasured? make sustainableimprovementsintheirlives. focus ontheassetsandstrengthswithinthemselves, theymayusetheseresources to often takesyearsbutbyhelpingthewomen whoengagewiththemtoidentifyand isthestartofamuchlonger journeythat for animprovedqualityoflife.Theservice mechanisms womenengagewithinheading andsupport be oneofseveralinterventions recognisesthat,formany,The service 218may improving lifechancesandcircumstances. and torealisetheirfullpotential,thereby to theirsocialandeconomicinclusioninsociety are supportedtoidentifyandovercome barriers communities, enhancingtheirresources andcapabilitiesastheyprogress.Individuals their ownlifecircumstances andconstructindependentliveswithintheirfamilies also assistswomentomakesenseoftheirenvironments,takeincreasedcontrolover self esteem,hopeforthefutureandbeliefintheirownabilitiesachievements.218 alongsideimprovedconfi majority ofwomenwhoengagewiththeservice, Improvements inmentalhealth,physicalhealthandsocialarereportedbythe issues facingfemaleoffenders. dialogue andnurturesthedevelopmentoftrust,understandingawareness helpstobuildpositiverelationshipsbetweenthewomen.218supports service them ratherthan‘to’them,218providesafl exible response totheneedsandinterests Working doing‘with’ inpartnershipwiththewomenwhoengageservice, In whatwayistheapproach‘assetbased’? inresponsetoevaluationfi and useofdataheldbytheservice and responsibilitiesofstaff,thedurationengagementpermitted,gathering theroles organisation oftheprogrammesdelivered,managementservice, offenders asoriginallydesigned.Changeshavebeenmadetothestructureand forwomen hascontinuedtoprovidefundamentallythesameservice The 218service Has theapproachchangedovertime? Edinburgh: 2006. identifi withparticipants. ed followingone-to-one interviews Police re-offendingdata,andqualitativedata aboutchangesinsofteroutcomesas Loucks,Malloch,McIvorandGelsthorpe. Evaluationofthe218Centre.ScottishExecutiveJustice Department SocialResearch, “Making services fi “Making services 10 . Theseevaluationshaveusedarangeofdata sources, includingStrathclyde t people.” for sharedexperiencesandlearning,the inclusive way. Byprovidingopportunities that suiteachpersoninasupportiveand the issuesandfi activities nd diversionary of eachparticipantandstrivestoaddress the lifeIdeserve.” andgetting on recovery opportunity. I’mfocused “I wanttograbthis ndings. 11 dence and dence 11

218 159 cant August 2012 August Key fi ndings from the evaluation10 indicate that project ndings from the evaluation10 indicate that Key fi levels of offending by participants have reduced their service31% following contact with the and have also in sexual/injecting risk experienced large reductions and criminal involvement (a behaviour (a 61% reduction) from 2007 to 2009 a 46% reduction). During the period sentenced cant reduction in the number of women signifi “I’ve found out a lot about myself. The old me is coming back.” The project recognises a number of challenges for the ongoing deliveryThe project recognises a number of challenges for the ongoing of an integrated and ‘woman centred’ service.women who come to the service Supporting A further strength of the service of GAS and TPS approaches is the unique combination within the same building, meaning that the service effectively work with women can health issues. Help who are substance misusers and who also suffer from mental women who are feeling and support is always available including over the phone to vulnerable after they have formally left the service. Many participants reported signifi cant reductions in substance misuse and violent Many participants reported signifi and physical health, behaviour alongside positive improvements to their mental neglect and drug use. physical appearance and weight particularly after years of self relationships with their families and children have also Improvements in the women’s been reported. to periods of imprisonment in Glasgow (202 to 153) was recorded compared to a to periods of imprisonment in overall (614 to 1,169). There was also a signifi large increase seen in Scotland offenders imprisoned from Glasgow as a proportion of reduction in the rate of women the Scottish total (33% to 13%). The project adopts a fl exible and adaptive response to the needs of each woman and exible and adaptive response The project adopts a fl related and therapeutic interventionsprovides a wide range of health and activities. The service structure to the day and women are intensively supported further provides and develop new skills. to rediscover areas of interest The 218 services to support individually focused approach provides a person centred, offending and to make sustainable to break the cycle of adult women offenders that an integrated approach ensures in their lives. The holistic and improvements to and that women are empowered plan is in place for each woman individual care in decision making about their own care. make choices and are engaged What are the strengths and challenges? strengths and challenges? What are the An examination of the cost benefi t of the 218 servicet of the been undertaken10 has also cost benefi of the An examination in the service each £1 invested shown that for and has to save is the potential there in costs to and the economy, social care, criminal justice, health care, £2.50 across if higher may be considerably that this saving also suggests Research wider society. the ts and improvements to reliance on benefi ts such as ceasing longer term benefi taken into consideration. of women offenders are of the children circumstances 218 160 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement experiences withotherwomeninasimilarpositionandtosupporteachother. new talentsandskills.Participantsalsoarticulatedtheirpleasureinbeingabletoshare the future,timeandspacetorediscoverwhotheyareopportunitylearn hadgiventhemhopefor help andsupporttheyhadreceived.Theyfeltthattheservice Participants expressedhighlevelsofgratitudeandappreciationfor218the difference toomany. ismakingareal the challengesthatmanywomenfaceinlifeandfeelservice benefi Staffalsoreflts frombeinginvolvedwiththeservice. ected onthescaleof for theworkthattheydoandgaintremendouspersonal On apersonalbasis,staffexpressedenergyandpassion offers. of purposethattheservice butovertimecometovaluetheroutineandsense service some participantsstruggleinitiallywiththestructureof justice systemrestrictionshavebeenlifted.Furthermore, women starttheirjourneywith218unwillinglybutoftenengagefullyaftercriminal they engagefullywerehighlightedaskeychallenges.Itwasalsoidentifi ed thatsome with undiagnosedmentalhealthissuesandindividualswhoattendmanytimesbefore for thefuture.” glimpse ofhope “I’ve gota Rag Tag ‘n’ Textile 161 August 2012 August Rag Tag ‘n’ Textile ‘n’ Tag Rag Rag Tag ‘n’ Textile 162 creating recycledinnovativeproductsfromdonatedfabrics. textile skillsinatherapeuticandsupportiveenvironment.Theprojectspecialises is asocialenterpriseandcharitythatworkswithvulnerableadults,teachingtraditional Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement user led from the very beginning. user ledfromthevery waiting listforthisproject.Thecraftgrouporiginallyranonedayperweekandwas were attendingTAG andhadnorealoutletfortheircreativeskillsorwhowereonthe NHS mentalhealthproject.Thefi rst membersofRagTag ‘n’Textile werepeoplewho Rag Tag ‘n’Textile beganin2002asasmallcraftgrouplinkedtoTAG Highland,an Why wastheprojectsetup?Hasapproachchangedovertime? high qualitytextileitemswhichcanbesoldtogenerateincome. environmentally soundmethodsandresources tohelpdelivertrainingandproduce and ultimatelythroughemploymentwheneverpossible.Theprojectalsoaimstouse personal growthanddevelopmentofvulnerableadultsthroughtrainingsupport Rag Tag ‘n’Textile aimstoprovide anenvironmentthatsupportsandencouragesthe What aretheaimsandobjectives? TagTextileRag ‘n’ breaking downbarriers. organisation thatwas a wellrespectedvoluntary developed areputationas goods. Theprojectquickly and labellingofthe for goodqualitypackaging allowed forapaidtutorand at localfairs.Theproceeds began toselltheircrafts was formedandthegroup recycling. Acommittee which ledtoafocuson littlefunding had very At theoutsetcraftgroup

Rag Tag ‘n’ Textile 163 August 2012 August “Everything we make as is as individual each participant.” and Ross-shire Women’s Aid. To promote the Aid. To and Ross-shire Women’s more shop and workshop ‘n’ Textile Rag Tag a series of events are planned for 2012 in widely, for Scotland, Trust partnership with the National Forum, and a Skye and Lochalsh Environmental ‘n’ Textile Tag number of local businesses. Rag Community is currently funded by The Scottish Highland Council Foundation, Comic Relief and the project’s and from income generated from cially named “Our approach is person “Our approach is person work with centred. We each individual on what suits them best.” The project is based on the recovery in the project are model: those engaged encouraged to participate in their own recovery helps people to become more which What does the project do? from donated fabrics The project specialises in creating recycled innovative products gifts, accessories, and and offers a wide range of high quality textile items including cards and retro and designer clothing. Quality control is very important to the project and everything by the project volunteers, sold by the project is made in the Highlands supported to set up a other local craft people and by crafts people who have been ‘n’ Textile. small craft businesses by Rag Tag The project is set up as a social fi rm and charity, which means that it must generate which rm and charity, The project is set up as a social fi that at least 25% of income in order to maintain its charitable status and also ensure target audience. the staff team is from the project’s business activities. Referrals to the project come from a number of different sources the project come from a number of different sources business activities. Referrals to community nurses, employability schemes and self including local GPs, social work, referral. The project works in partnership with a number of organisations including TAG with a number of organisations including TAG The project works in partnership Scotland, The SHIRLIE Project, Health and Happiness Highland, Skills Development Based in Skye and Wester Ross in the Highlands, the project works with vulnerable the Highlands, the project works Ross in Wester Based in Skye and The near Kyle of Lochalsh. local to the project base in Balmacara, adults who live or have with mental ill health, ME works with adults who are living project largely full time eight members of staff (three The project currently has learning disabilities. around 50% of whom have additional ve part time) and up to sixty volunteers, and fi support needs. Who are the participants and the partners? Who are the By April 2007 the craft group was offi 2007 the craft By April Rag Tag ‘n’ Textile, had a Board, had secured had a Board, Textile, ‘n’ Rag Tag and to new premises status, moved charitable ‘n’ Rag Tag employ staff. The for funding to applied in 2011. The project now has shop opened Textile a shop and an online shop. two workshops, Rag Tag ‘n’ Textile 164 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement project onajourneytowards enhancedwellbeing,and whocomestothe their symptoms.Itsupportseveryone of mentalillnessfocusingonthepersonrather than be involved.RagTag ‘n’Textile promotesaholisticview encourages themtosupporttheirlocalcommunity and The projectinvestsinparticipantsasactivecitizens and In whatwayistheapproach‘asset based’? practice incommunityregenerationthe‘people’ category. 2010, ScottishBusinessDiversityAward 2010andtheSURFawardforbest The projecthasreceivedanumberofawardsincludingHighlandDiversityAward Portree. workshop inBroadfordandattheprojectshareswithTAG Highlandin Training isdelivered fromtheprojectbaseinBalmacara,andalso Training making, andworkshopsaredeliveredinfeltmaking,rag-rugging,jewellery The projectalsorunsworkshopsforthegeneralpublicandlocalschools. future. IllnessisnotthefocusatRagTag ‘n’Textile. activities,beginningtoplanfortomorrowandlookingthe well throughdiversionary which helpstodeveloptheirownappreciationofdesignideas.Participantsbecome traditional skills.Volunteers areincludedinthedesignprocessfromstarttofi interests. Theprojectprovidesacreativeatmosphereinwhichpeopleteachandshare involvement ofeachindividualvolunteertailoredtotheirowncircumstances and able andlessill.Theworkoftheprojectispersoncentredledwith the trainer’workshops. project delivers‘train been developedandthe groups oflearnershave which canbeusedwith A seriesoftrainingmanuals management andtutoring. retail skills,workshop information technology, and administration,basic business development and numeracyskills, house trainingonliteracy project alsodeliversin- and cardmaking.The making, weaving,spinning, fashion design,pattern sewing, dressmakingand knitting andcrochet, bookbinding, creative all justthesame.” them here–we’re any betterthan that anyoneis “Nobody feels nish Rag Tag ‘n’ Textile 165 dence August 2012 August encourages them to gain skills and confi them to gain encourages the project strives Furthermore, way. along the to challenge people’s stigma and to reduce illness. towards mental and attitudes expectations is known as a person, not a Each participant condition. the recoveryThe project supports of individuals where everyonethrough inclusion, with involved ag ‘n’ Textile works to empower individuals by supporting them to build works to empower individuals by supporting them ag ‘n’ Textile “It’s not fair to call fair to call not “It’s outcomes these soft to the people because them they experiencing mean everything.” In the last three and a half years, 110 people have been directly involved with the In the last three and a half years, 110 people have been directly have gone on to further organisation, of which 22 have gone on to employment, four small craft businesses. education and four are in the process of developing their own for 98 adults and The project has also helped deliver community education classes to over 13 tonnes of carbon have recycled more than eight tonnes of textiles, equating improvement and offset. The project has shown positive effects on mental health general health and wellbeing. Rag Tag ‘n’ Textile adopts innovative, creative and different ways of working with ‘n’ Textile Rag Tag modern twist. People gain vulnerable adults through traditional arts and crafts with a nd to be of new skills in a supportive environment which they fi dence and learn confi and often their experience helps them to return to employment t to them great benefi after illness. What are the strengths and challenges? The project is currently undertaking a social return on investment analysis to assess and The project is currently undertaking and environmental impact of the work of the project. communicate the wider social How has success been measured? and review of volunteers is carried out during their Ongoing monitoring, assessment discusses and agrees what progress would time with the project. Each volunteer tailored personal development plan is put in look like for them and an individually plans record the activities and training undertaken, place. Personal development term goals for the future. achievements and short and long confi dence and to develop new skills and assets. Furthermore, the project supports dence and to develop new skills and assets. confi environment and take control of their life by enhancing people to make sense of their knowledge and self esteem, through building their skills for resilience, relationships, and friendships. mutually supportive networks Rag T Rag Tag ‘n’ Textile contributes to the success and sustainability of the organisation and of the organisation to the success and sustainability contributes ‘n’ Textile Rag Tag “everyone acknowledges that to make. The project is valuable” and has a contribution but recovery the way, there may be set backs along is not a linear process and that feels well enough to join again. be there when an individual that they will still Rag Tag ‘n’ Textile 166 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement and thesenseofpridetheygetfromsupporting othersandseeingthemgetbetter. Volunteers expressedtheenjoyment theygainedfromtheirinvolvementintheproject informal networkofsupport. project washighlightedasauniquesettingforpeopletohelpeachotherthroughan with theprojectandinseeingpeoplebecomewellagain.Thecreativenatureof they doandpleasureinbeingpartofthe‘journey’thatparticipantstakewhileare classes opentoeveryone. provides anumberofworkexperienceplacementstoyoungpeopleandevening of partnerorganisations,deliversawiderange‘trainthetrainer’workshopsand The projectprovidesarangeofaccreditedtrainingopportunitieswiththesupport achievement. their owncreationswhichcanbesoldtosupporttheproject,andgainasenseof to levelsix(needconstantsupport),learnanddeveloptheircreativeskills,make volunteers andsupportedvolunteers,fromlevelone(minimalsupportrequired) and welcomingenvironmenttonewvolunteers.Theprojectssupportstrainees, fl exible totheirownindividualrequirementsandprovides afriendly, non-judgemental The projectprovidesaresponsivecommunityenvironmenttovolunteerswhichis expressed passionforthework At apersonallevel,staff development ofcontracts. council departmentsandthe relation totherestructuringof of theproject,especiallyin barrier toongoingdelivery also acknowledgedasa associationswas voluntary organisationsand statutory working relationshipbetween raised asparticularissues.The focus offundingstreamswere of fundingandthechanging project. Theshorttermnature ongoing challengeforthe Funding wasidentifi ed asan Fab Pad 167 August 2012 August Fab Pad Fab Fab Pad 168 employment, trainingoreducation. individualised careersdevelopment,youngpeoplearesupportedtoprogressinto with youngpeopletobuildastablehomeforthemselves,andtheprovisionof at riskofhomelessnesstopersonalisetheirhomeandmakeitown.Byworking tenancies. Theprojectprovidesachanceforyoungpeopleintheirfi rst tenancyor is aninteriordesignprojectthatsupportsvulnerableyoungpeopletosustaintheir Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement expanding throughout Scotland. with themostvulnerableyoungpeopleinGlasgow. The‘Fab Padconcept’isnow established in1998,wassetupasaninnovative youthhousingprojectworking helping peopletogetbackintoworkandimproving qualityoflife.FabPad, all ages.ImpactArtsusestheartsasatoolfor change–improvingtheenvironment, music, drama,danceandtechnologytowork inlocalcommunitieswithpeopleof Fab PadisbasedwithinthewiderImpactArts organisationwhichusesvisualarts, Why wastheprojectsetup? aspirations, improvetheirselfbeliefandbuildhopeforthefuture. support participantstoimprovetheirmentalattitudeandoutlookonlife,increase The FabPadprojectaimstoreduceoveralllevelsofyouthhomelessnessand Combinesocial responsibilitywithsoundandethicalbusinesspractice. • Createquality employment opportunitiesforartistsacrossallartforms. • Contributeto the socialandeconomicregenerationofareasinwhich they • work. Developanddeliver excellentartsprojectstailoredtoclients’needs. • Usetheartsto makeapositive,lastingdifferencetopeople’s lives. • people. FabPadisanImpactArtsproject.Theoverarching aimsofImpactArtsareto: Fab Padaimstobreakthecycleofrepeathomelessnessamongstvulnerableyoung What aretheaimsandobjectives? Pad Fab

Fab Pad 169 August 2012 August cers, and culties, family breakdown, leaving care, poor care, poor leaving family breakdown, culties, nancial nancial diffi Working in partnership with local housing associations and in partnership with local Working Fab Pad social work and addictions teams, local authority Scotland and additional is currently funded by Inspiring come from a range of local funds. Referrals to the project statutory workers, housing offi agencies, support at any time. self referral, and can be taken ts. “We’ve seen “We’ve huge changes from tiny little improvements.” Fab Pad supports young people, Fab Pad supports young people, as they embark on a new housing to personalise their living tenancy, space with additional social, health and employability benefi What does the project do? What does the project do? Each Fab Pad participant attends local weekly workshops to create items for their home over a period of six months. The main focus of Fab Pad is to offer the participant the opportunity to work closely with an interior designer to develop their ideas, create their space and learn the skills to turn their new tenancy into a home. This provides a platform from which the young person can settle, stabilise Initially based in Glasgow, Fab Pad now also works throughout the Borders, North and throughout the Borders, North Fab Pad now also works Glasgow, Initially based in Fab Pad currently works with Stirling and Renfrewshire. Edinburgh, South Ayrshire, project. people per year across the entire over 600 young physical and/or mental health or not having the skills required to create and maintain the skills required to create and mental health or not having physical and/or environment. a comfortable home skilled management and experienced youth Impact Arts regional teams, including has responsibility for the development and deliveryand community workers have of a pastoral care to participants. Fab Pad interior designers geographical area and provides ed designers who work are qualifi with the participant both in their own home and in the project workshop. Fab Pad works with individuals aged between 16 and 25 years who have experienced have experienced 25 years who between 16 and aged works with individuals Fab Pad be due to cases this may In many tenancy. risk of losing their or are at homelessness fi of circumstance; a change Who are the participants and the partners? and the participants Who are Fab Pad 170 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement designer andotherImpactArtstutors.Theaimistoprovideamixtureofdesign The FabPadworkshopprogrammeisdevelopedbetweenparticipants,aninterior presentation ofacertifi cate andprogressionintootheropportunities. • allocationofashoppingbudget(£100perparticipant)andgraduation; • inspirationandshoppingtrips; • makesmallartworkitems; weeklyworkshopswithtuitionfromtheinteriordesignerandtimespaceto • avisittotheyoungperson’s homewiththeinteriordesignertomeasureupand discuss • ideas; aninitialreferralmeeting; • The projecthassixkeystages: opportunities, therebybecomingamoreactivecitizen. tosecuretraining,educationaloremployment person totakepositivestepsforward their lifeandfocusondevelopingaspirationsforfuturehelpstheyoung Fab Pad 171 dence August 2012 August “Fab Pad doesn’t do it “Fab Pad doesn’t for the participants but shows them how to do it for themselves.” In what way is the approach ‘asset based’? to build confi Fab Pad works to empower young people by supporting them and to develop new skills and assets. Both practical and softer skills and knowledge and to develop new skills and assets. Both practical and softer within their lives and new are created and developed. These skills can then be applied encourages young homes and can have a long-lasting positive impact. The project take back control of people who often have chaotic lives to make decisions and their future. Towards the end of their engagement with the project, participants are also offered Towards They are Co-ordinator. assistance from the Fab Pad Opportunities and Progressions education or employment encouraged to take positive steps towards securing training, each participant to and to become more active citizens. The Co-ordinator helps creation of a CV and identify routes to positive destinations and assists with the interview preparation if appropriate. The project also organises and takes the young The project also organises and a range of places people on inspiration trips to museums they may not usually visit, including a range of external and art galleries. Further, short sessions at agencies are invited to deliver a range of topics including cooking on a budget and the weekly workshops covering support the young people to sustain their tenancies. debt management, to further project work fresh and interesting and normalises This approach also keeps the services.engagement with a range of The project is provided as a free service.The project is provided as a free Participants receive basic materials, travelling workshop. Each participant also receives £100 expenses and lunch at each weekly on items of their choice for their home. Everywhich they are free to spend participant includes pencils, receives a starter pack which catalogues, a a tape measure, colour charts, workbook. sketch pad, and an individual input, support to develop creative ideas and practical skills training that will help that will help skills training and practical creative ideas to develop input, support decorating and a plan for a home by creating house into turn their the participant do this for participants to supports at. The project their fl remaking subsequently vary The activities themselves. the and interests of ideas, needs to the according basic a design plan for a room(s); but may include: developing individual participant artwork; furnishings, accessories and painting and tiling; creating soft wall papering, the weekly transformation. Within and furniture renovation and use of lighting; as a creating small items, such young people initially work towards workshops the dence in their building skills and confi a clock or a cushion thereby piece of artwork, is drawn for their homes. A task list moving on to make larger items abilities before in the both tasks to be completed and the designer covering up by the participant at any The task list can be reviewed tasks to be completed at home. workshop and they have achieved. to the participant of what time as a reminder Fab Pad 172 participant lives with everyday andcangainasenseofprideachievement from. participant liveswitheveryday activity andtheendproductarehighlypersonalresultinsomethingrealthat of otherissues,suchastrainingandworkopportunitieswellhomemaking.The to talkaboutissuesaffectingtheirlives,aswellgivingpracticaladvicearange development oftrustingrelationships,tutorsandprojectstaffencourageparticipants responsibilities ofmanaginganewhouseandoftenwaylife.Throughthe way whichallowstheyoungpersonspacetoadjustcommitmentsandaccept the interestsandcircumstances oftheparticipant.Tutors workinanon-judgemental per weekatasettime–butarealsoindividuallytailored,responsiveandadaptableto Workshops withintheFabPadprojectaredeliveredinastructuredmanner–once products theycreatethey, andnotontheirproblems. people insimilarcircumstances. Theprojectfocusesontheyoungpersonand misuse. Italsoprovidesthetimeandspacetobuildrelationshipswithotheryoung Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement record oftheirachievements. asawrittenandvisual serves their progress.Theworkbook personal goalsandtomeasure participants torecordtheirown workbook, FabPadencourages Using theirparticipant levels. self esteemandconfi outcomes suchaschangesin as wellcapturingsofter volunteering andemployment moving ontotraining, sustainment andnumbers is collectedaroundtenancy form andworkbook.Data forms andparticipantsummary initial referralandengagement wide varietyoftools,including measurement isinplaceusinga ongoing monitoringand A comprehensivesystemof measured? How hassuccessbeen their ownparticipation.” participantdictates “Every dence history ofhomelessnessand/orsubstance history perspective onlifeforyoungpeoplewitha social networks.Theprojectoffersanew a mediumtobuildsocialskillsandcreate The projectusespracticalcreativeactivitiesas Fab Pad 173 August 2012 August “If we had more we could do more – there are still ten thousand homeless presentations per year.” The project is an effective way of breaking the The project is an effective way and helping progress repeat cycle of homelessness in, or moving to, young people who are living Of the young people engaged a new tenancy. move on to with the project, around 50% volunteering or positive opportunities (education, successfully sustain employment) while over 95% 12 months. Fab Pad is their tenancies for more than “Anchors in design of the project help negotiate chaos and chaotic lifestyles.” Funding was identifi ed as an ongoing challenge for the project. Fab Pad has been Funding was identifi Inspiring Scotland, funded by a collection of funders in the last few years including Fab Pad has a clear project structure within which each individual makes decisions about their own involvement. The project is therefore tailored to the needs and interests of each participant. There are a number of anchors in the design of the project that make it solid and which counter-balance the disorder in the structure also balances out the person-centred nature life. The project young person’s and makes the project of the approach that is responsive and reactive to the individual deliverable and manageable. Through engagement with the project, participants have reported stability in their Through engagement with the contact, increased sense of home ownership and home lives and renewed family of completion and achievement. Through the range homemaking skills, and sense and self esteem is increased, dence provided, confi of activities and opportunities have been built. concentration improved and new friendships and relationships having a positive impact on youth homelessness: without enabling and empowering having a positive impact on youth walk away from their tenancies. the young person many would What are the strengths and challenges? What are the strengths Scotland as it has proven to be a successful way of Fab Pad has expanded across to reach young people who are at risk of homelessness. engaging some of the hardest The project is currently working on establishing a follow up system for Fab Pad leavers a follow up system for Fab working on establishing The project is currently and success. twelve month destination to determine post External evaluation, including a social return on investment exercise, has been carried has been exercise, return on investment a social evaluation, including External reported that for every exercise Fab Pad programme. The Ayrshire out for the North on Pad project a social return Fab invested in the North Ayrshire £1 that has been cost demonstrated substantial has been realised. The evaluation investment of £8.38 human success of the project. ts as well as the soft, more benefi Samples of fabrics chosen and colours used alongside photographs of participants’ of participants’ photographs used alongside and colours of fabrics chosen Samples Pad journey. their Fab work capture Fab Pad 174 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement the future. personalise theirhomescanmakeahugedifferenceonoutlooklifeandhopefor were receivedfromtheyoungpeopleinvolvedwhorecognisethatopportunityto a holisticapproachtothethreatofhomelessness.Gratitudeandpositivefeedback particularly highlightedthecreativeroletakenbyprojectandbenefi ts oftaking for thewicktheydoandfoundtheirinvolvementinprojecttoberewarding.They From apersonalperspective,staffexpressedhighlevelsoffulfi lment andenthusiasm application processforfurtherfundscouldbeatimeconsumingprocess. along withtheshorttermnatureoffunding,ledtodiffi culty inplanning,andthatthe funded fromanyonefunderhowever. Staffreportedthattheuncertaintythisbrings, elements oftheprogramme,manyindividualFabPadprojectshavenotbeenfully andWiderThe BigLottery Roleamongothers.Aseachofthesefundscoverspecifi c Appendices

Appendices Appendices 176 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement practitionersandresearchers on areaccessibletopolicymakers, Producearangeofoutputsthat • approachesforhealth improvement. futuredevelopmentofassetbased makerecommendationsforthe Identifypolicyimplicationsand • basedworking. transferablelessonsregardingasset casestudiesto draw out Synthesise thelearningacross • healthandreducing health inequalities. approachesare improving suggestthatasset based Assess eachcaseforevidenceto • aswellaspects whichhave proven outcomesofthe approachtaken challenging. study, thestrengthsandpositive Highlight, aspartofeachcase • approacheshave beenapplied. underpinningasset based whetherandhow theprinciples Explore,withineachcasestudy, • Our objectivesareto: an approach. orinitiativesthathavetakensuch services a setofcasestudiesbasedonprojects, improvement inactionbyproducing asset basedapproachesforhealth The overallaimofthestudyistoillustrate Aims andobjectives: Research Research Protocol:CaseStudy Appendix A families, etc). elderly, male,female, loneparents, and rural)targetgroups(youth, geographies (acrossScotland,bothurban physical activity, mentalhealth,etc), mix oftopicareas(e.g.healthyeating, The caseswillbeselectedtoprovidea utilising achecklist. via anintentionalselectionprocess SCDC, CHEX,etc),caseswillbeselected organisations (BIGLottery, EquallyWell, cases tobeprovidedbyarangeof From aninitiallonglistofpotential Sampling strategy: produced. lessons learnedacrosscaseswillbe studies arecomplete,asynthesisof studied individually. Whenallcase investigation. Eachcasewillinitiallybe This studyisamultiplecase Study design: ouet n,i vial, evaluationreportsandfi documentsand,ifavailable, • data collection: Three keyapproacheswillbetakento Data collectionmethods: defi ned bythosemanagingit. community developmentapproachas project,or bytheintervention, served of interest(geographicalorotherwise) The samplingunitisthecommunity Sampling unit: appliedinScotland. healthimprovementcanbe howassetbasedapproachesfor Documents: anyplanning nal reports nal Appendices 177 August 2012 August Related documents: Related • studies case selecting Checklist for • Interview topic guides • framework Case study analysis • pro forma Case study reporting • for case study production Timeline ces Interviews: used to answer Observation: where possible and Analysis will be supported by use of Atlas. ti software. Data analysis methods: The data will be analysed according to a case study framework. Analysis will be within case initially and, a thematic between-case subsequently, analysis will be carried out to synthesise the learning. sour anything that the other • will be relating to the case Documents and analysed. gathered rst port of call for data will be the fi on each case. Triangulation will be achieved by using Triangulation different methods and data sources. Investigator triangulation may also be possible as two evaluators will work on the study. A framework for analysis that can be A framework for analysis that will be applied to all three types of data utilised with all cases. • parts of a necessary, deemed be observed project may to assist process. gathering in the information will be different topic guides Two – one for use with developed and staff / management for interviewing another service members. users / community in some cases, of data cannot and, gathered to verify previously information. Interviews will be on a topic semi-structured based be developed). guide (to Appendices 178 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Appendix B Case Study Analysis Framework

Question Source(s) of evidence Title of case and overview. Documentation

Where? Geographical area. Urban or rural. Documentation

Community of interest / target group. Documentation

Partnership arrangements and leadership / governance mechanisms. Documentation Interviews

Timescales. Documentation

Does the case explicitly declare any links to policy / strategy? Documentation

Why was the approach initially taken? How was it identifi ed as necessary? Documentation (esp planning docs) Interviews

What is the stated aim of the approach? Documentation

Has the approach changed over time? Why and in what way? Documentation Interviews

Steps taken (activities, interventions, inputs, etc)? Where, by whom and for whom? Documentation Observation Interviews

Is the case based on the principles of asset based working? In what ways does the Documentation (including case demonstrate an asset based approach to health improvement? evaluation documents) (See Notes 1 and 2, below) Observation Interviews Appendices

179

QUOTATION GENERAL REFLECTIONS GENERAL

August 2012 August

INTERVIEW DETAILS INTERVIEW

KEY AREAS FOR FURTHER EXPLORATION FURTHER FOR AREAS KEY

DOCUMENTS ANALYSED ANALYSED DOCUMENTS

approaches to improve health and reduce health inequalities? inequalities? health reduce and health improve to approaches Interviews Interviews

Does this case provide evidence to support a move towards asset based based asset towards move a support to evidence provide case this Does Documentation

Interviews Interviews

Does the case demonstrate any other benefi ts to those involved? involved? those to ts benefi other any demonstrate case the Does Evaluation documents documents Evaluation

health inequalities as a result of the approach? approach? the of result a as inequalities health Interviews Interviews

Does the case demonstrate evidence of health improvement or a reduction of of reduction a or improvement health of evidence demonstrate case the Does Evaluation documents Evaluation

Interviews

Challenges? Challenges? Evaluation documents Evaluation

Interviews Interviews

Strengths and positive outcomes of the approach? approach? the of outcomes positive and Strengths Evaluation documents Evaluation

and what did it measure? measure? it did what and Interviews

Did the case utilise a system of measuring outcomes? If so, what was this system system this was what so, If outcomes? measuring of system a utilise case the Did Evaluation documents Evaluation

If so, which method did they use? (See Note 4, below) below) 4, Note (See use? they did method which so, If Interviews Interviews

Did the approach including measuring the assets in the community of interest? interest? of community the in assets the measuring including approach the Did Documentation

Interviews

development of new assets? assets? new of development Observation Observation

Does the case recognise existing assets? And / or does the case support the the support case the does or / And assets? existing recognise case the Does Documentation

(See Note 3, below) How? How? below) 3, Note (See Interviews Interviews

Which assets / combination of assets were key to the approach taken? taken? approach the to key were assets of combination / assets Which Documentation Appendices 180 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement 12 thestatetoindividualsand communities. anddevelopmentofactionsfrom Shiftingcontroloverthedesign • andtakecontroloftheirlives. makesenseoftheirenvironments friendshipswhichhelppeople mutuallysupportivenetworksand esteem,includingthroughbuilding relationships,knowledgeandself enhancingskillsforresilience, changesforthe betterby Supporting peopletomake • sustainableimprovements in their themtousethese assetstomake lives. communities,and supporting withinthemselves andtheir focusontheassets andstrengths Helping peopletoidentifyand • than‘doingto’. –‘doingwith’rather ofservices seeingthemas passive recipients Working withpeople,ratherthan • based approach Values andprinciplesofanasset Note 1 against life’s stresses.” protective (orpromoting) factorstobuffer group, community, and/orpopulationas can operateatthelevelofindividual, to reduce healthinequities.Theseassets sustain healthandwellbeingtohelp and /orinstitutionstomaintain communities, populations,socialsystems the abilityofindividuals,groups, factor (orresource), whichenhances “A ‘healthasset’canbedefined asany MorganA,ZiglioE.Revitalising the evidencebaseforpublichealth:anassetsmodel.Promotionand Education2007,14:17. (Morgan andZiglio,2011 12 )

Appendices 181 August 2012 August nity groups Resilience An asset based way of thinking based way An asset Individual level Community level Organisational or institutional level Family and friendship (supportive) esteem Self health Physical, mental and social Sense of purpose values Positive to learning Commitment networks solidarity Intergenerational cohesion Community Affi Religious tolerance and harmony security Employment Opportunity for voluntary service Religious tolerance and harmony Safe and pleasant housing Political democracy and social justice The defi cit approach The defi Starts with defi ciencies and needs in ciencies and needs Starts with defi community. community. Responds to problems. in a the Starts with assets/resources Provides services to users. role of services.Emphasis on the Focuses on individuals. role of civil society. Emphasises the Sees people as clients and consumers strengths. es opportunities and Identifi receiving services. participants. Invests in people as active Sees people as participants and people as passive and ‘done-to’. Treats Fixes people. Focuses on communities Helps people take control of their lives. answer. Implements programmes as the Sees people as the answers. co-producers with something to and the /neighbourhood good. common Supports people to develop their contribute. potential. Note 3 Which assets? A defi based approach to an asset as compared cit approach A defi Note 2 Note Appendices 182 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Methods formeasuringassets Note 4 experienceoftheirneighbourhood. trainedtoresearch theviews,knowledgeand andlearningwithlocalcommunitymembers …… defi bad.Talks aboutsuccessesratherthanbeing byconsideringwhatisgoodasopposedto whatis ofagroup,communityororganisation thehistory Other method defi Cycleofresearch, informationcollection,refl andenhanced, not withassetstobepreserved resources ofacommunity, viewingitasa place thetangible(physical)andintangible(personal) Documenting communitypriortointervening. appraisal Participatory contributionsofthepeoplewhomakeup a Values anddraws outstrengthsandsuccessesin supportactionstoachieveit. andleveraginginternalexternalresources to Appreciative enquiry ofthestrengthsand Buildinganinventory buildingrelationships,developingafuturevision, Asset mapping ofassetsandcapacity, Makinganinventory development (ABCD) Asset basedcommunity Method Description ned bypastfailures. cits toberemedied. ection Appendices 183 August 2012 August ts of being involved? ts of being involved? cits and problems. Asset based approaches to Asset based approaches health improvement: • skills value the capacity, knowledge and and in individuals connections communities; and and • focus on the positive of individuals capacity communities rather and solely on their needs, than defi • assets? or new Existing assets • Any benefi Any • dis-benefi Any • Has the project always done it done it project always Has the this way? (why?) Inception • • overt Changes / developments time led by whom? positive Strengths and outcomes? • System of measurement? Challenges? say that your you Would has involvement with the project affected you in any way? nding where) or otherwise? • Where? By whom? For whom? • Governance and partnerships? Explain what steps the project takes and how it works. • How do they get involved? • ( group – geographical Target • Timescales • Who does the project work with? • Aims • Describe what the project does. Describe what the project Introduction: Glasgow Centre with the I am a researcher are fi We for Population Health. came to Role with the project and how be involved. Interview Topic Guide: Staff Interview Topic projects or servicesout more about that knowledge and skills, value the capacity, build connections in a community and for on these to result in positive outcomes as a whole. individuals and the community These type of projects or services are said I to be taking an ‘asset based approach’. about NAME would like to talk to you today OF PROJECT. Interview Schedules Appendix C Appendix Appendices 184 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement Anylanguagerelatingtoasset based • working? done /isdoingforyou. Describe whattheprojecthas Existingassetsornewassets? • Where?Bywhom?For • experience. takes andhowitworksinyour Explain whatstepstheproject How dotheygetinvolved? • (where)orotherwise? Target group–geographical • with? Who doestheprojectwork Changed overtime? • How involvementinitiated?Why? • involved withtheproject? How didyoubecometobe OF PROJECT. would liketotalkyoutodayaboutNAME to betakingan‘assetbasedapproach’.I aresaid These typeofprojectsorservices individuals andthecommunityasawhole. on thesetoresultinpositiveoutcomesfor connections inacommunityandbuild value thecapacity, skills,knowledgeand that out moreaboutprojectsorservices for PopulationHealth.We arefi I amaresearcher withtheGlasgowCentre Introduction: Users Participants /Service TopicInterview Guide: nding • Any dis-benefi • Any benefi affected youinanyway? involvement withtheprojecthas Would yousaythatyour involved? Anything difficult aboutbeing outcomes? Strengths andpositive defi thansolelyontheirneeds, andcommunitiesrather capacityofindividuals focusonthepositive • andcommunities; connectionsinindividuals skillsandknowledge valuethecapacity, • health improvement: Asset basedapproachesto cits andproblems. ts ofbeinginvolved? ts ofbeinginvolved? Appendices 185 August 2012 August Older People For Older People For Older Older People (O40) Kate Stephen Health Centre for Rural Highlands and Islands University of the [email protected] http://www.ruralgateway.org.uk/en/ node/1606 http://www.o4os.eu/ Gorbals Recycles Moyra Lindsay Project Manager Gorbals Recycles 203 Old Rutherglen Road Glasgow G5 0RE 0141 418 2425 [email protected] http://www.gorbalsrecycles.co.uk/ Home Buddy Scheme The Zone’s Elaine Stewart Project Manager The Zone 10 High Main Street Dalmellington KA6 7QN 01292 551888 [email protected] http://www.thezone-online.co.uk/ index.php GalGael Navigate Life Programme Gehan MacLeod Project Coordinator GalGael 15 Fairley Street Govan Glasgow G51 2SN [email protected] http://www.galgael.org fe.gov.uk fe.gov.uk [email protected] [email protected] Templehall Dads’ Group Templehall Heather Murray Policy Co-ordinator Partnership and Policy Team NHS Fife Kirkcaldy KY1 1XW 08451 555555 heather.murray@fi The Coach House Trust Don Jamieson General Manager The Coach House Trust 84 Belmont Lane Glasgow G12 8EN 0141 334 6888 [email protected] http://www.thecht.co.uk/index.htm Columba 1400 Mark Brown Head of Programmes Columba 1400 Cornerstone House 2 Melville Street Edinburgh EH3 7NS 0131 516 1400 [email protected] http://www.columba1400.com/ Routes Out Of Prison (RooP) Out Of Prison Routes Fiona Benton DeliveryHead of Programme Group The Wise 72 Charlotte Street Glasgow G1 5DW 0141 303 3131 fi http://www.thewisegroup.co.uk/ content/default.asp?page=s5_2_1 Case Study Contact Details Contact Case Study Appendix D Appendix Appendices 186 Assets InAction:IllustratingAssetBasedApproachesForHealthImprovement node/336 http://www.ruralgateway.org.uk/en/ www.fynefutures.org.uk [email protected] 01700 503181 Isle ofButePA20 0AP Rothesay 81 Victoria Street Fyne Futures Reeni KennedyBoyle Bute Produce http://www.urbanroots.org.uk/ [email protected] 0141 6132766 Glasgow G420LE Prospecthill Square Toryglen CommunityBase Urban Roots Project Manager Abi Mordin Urban Roots http://www.healthynhappy.org.uk/ [email protected] 0141 6460123 Cambuslang G728PG Whitlawburn 57 BelmontRoad Development Trust Healthy ‘n’HappyCommunity Senior DevelopmentOffi Joy Mitchell Development Trust Healthy ‘n’HappyCommunity [email protected] 01382 435852 Dundee HealthyLivingInitiative Equally Well LeadOffi Sheila McMahon StobsWELLbeing cer cer [email protected] 0141 6311888 Glasgow G459UG Castlemilk 121 CastlemilkDrive Castlemilk CommunityCentre Castlemilk Timebank Project Co-ordinator Gloria Murray Castlemilk Timebank gov.uk Hazel-Ann.McWhirter@eastrenfrewshire. 0141 5776118 Giffnock Eastwood Park East RenfrewshireCHCP Children andYoung People Health ImprovementSenior Hazel-Ann McWhirter The BigShoutER rae.walker@fi Fife KY26EG Kirkcaldy Fair IsleRoad School Fair IslePrimary Head Teacher Rae Walker Opportunities forAll School’sFair IslePrimary http://www.playbusters.org.uk/ [email protected] 0141 5510071 Glasgow G314DN 1345-1351 Gallowgate Playbusters Roseann Malcolmson Generations Project Playbusters’ Connecting http://www.castlemilktimebank.btck.co.uk fe.gov.uk Appendices 187 August 2012 August Fab Pad Alison Urie Head of Delivery Impact Arts The Factory 319 Craigpark Drive Dennistoun Glasgow G31 2TB 0141 575 3001 [email protected] http://www.impactarts.co.uk/content/ projects_fab_pad/ Rag Tag ‘n’ Textile Rag Tag Cindie Reiter ‘n’ Textile Rag Tag 1 & 2, The Steadings Workshop Balmacara Square Nr Kyle of Lochalsh Highlands IV40 8DJ 01599 566793 [email protected] http://ragtagntextile.org.uk/ 218 Mary Beglan Service Manager 218 Bath Street Glasgow G2 4HW 0141 331 6200 [email protected] http://www.turningpointscotland. com/218_service Level 1, House 6 94 Elmbank Street Glasgow G2 4DL 0141 287 6959 www.gcph.co.uk