So... What Is Smart Call Blocker? Smart Call Blocker Filters Robocalls and Unwanted Calls for You, While Allowing Welcome Calls to Get Through
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So... what is smart call blocker? Smart call blocker filters robocalls and unwanted calls for you, while allowing welcome calls to get through. With this feature, you can say goodbye to unwanted calls. Smart call blocker works by automatically blocking telemarketing and robocalls on your landline before they can interrupt your day. When you receive a call—but before your phone rings—unknown numbers and callers who are not on your list of welcome callers are played a screening message and required to press a key and/or record their name. If they don’t, the call is ended. This means robocalls never ring through even once. Callers who follow the instructions are allowed through. The phone now rings for the first time. If you’ve selected to require callers to record their name, you’ll hear the recording when you pick up. You can then choose to answer, save, block or send the caller to the answering machine. Use voice guide to set smart call blocker Right after installing your phone, the voice guide will provide you a quick and easy way to configure smart call blocker. • After you install your telephone, the handset will prompt you to set the date and time. • After the date and time setting is done or skipped, the handset then prompts if you want to set up smart call blocker - “Hello! This voice guide will assist you with the basic setup of smart call blocker...”. • Scenarios (1), (2) and (3) are very easy to set up with the voice guide. Just press 1, 2 or 3 on the handset when prompted. f Press 1 if you want to screen calls with telephone numbers that are not saved in your Directory, Allow list, or Star name list; f Press 2 if you want to screen calls that do not display a telephone number; or f Press 3 if you do not want to screen calls, and want to allow all incoming calls to get through. This is how smart call blocker works... No response Call rejected Asks caller to press # Caller Smart call blocker # Without caller name Telephone rings When telephone rings, you can choose to: Answer call Answer call and Choose your always allow screening Telephone rings Block preference Send to answering system With caller name “John” # Asks caller to announce his or her No name, then press # response Caller Call rejected Smart call blocker Setup Easily create lists of phone numbers that are either always allowed (“Welcome callers”) or always blocked (“Block list”). You can add up to 1,000 names to the block list, giving you plenty of space for it to grow. Allowing welcome calls Directory Allow list Star name list^ Enter and save telephone Add numbers that you want Add caller names to your star numbers of frequently called to always allow to get through name list to allow their calls businesses, family members without having to go through to get through to you with- and friends, so that when the screening process. out having to go through the they call, your telephone rings Add an allow entry: screening process. without having to go through 1. Press CALL BLOCK on the Add a star name entry: the screening process. handset. 1. Press CALL BLOCK on the Add contacts in your 2. Press q or p to choose handset. directory: Allow list, and then press 2. Press q or p to choose 1. Press MENU on the handset. SELECT. Star name list, and then 2. Press q or p to choose 3. Press q or p to choose press SELECT. Directory, and then press Add new entry, and then 3. Press q or p to choose SELECT. press SELECT. Add new entry, and then q p press SELECT. 3. Press or to choose 4. Enter a telephone number Add contact, and then press (up to 30 digits), and then 4. Enter a name (up to 15 . SELECT press SELECT. characters), and then press 4. Enter a telephone number SELECT. 5. Enter a name (up to 15 (up to 30 digits), and then characters), and then press press SELECT. SELECT. To add another entry in the 5. Enter a name (up to 15 star name list, repeat from characters), and then press step 3. SELECT. To add another entry in the allow list, repeat from step 3. ^ There are many organizations To add another contact, repeat like schools, medical offices, from step 3. and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the Star name list, it ensures these calls will ring through when you only know the caller names but not their numbers. Blocking unwanted calls Block list Add numbers that you want to prevent their calls from ringing through. Add a block entry: 1. Press CALL BLOCK on the handset. 2. Press q or p to choose Block list, and then press SELECT. 3. Press q or p to choose Add new entry, and then press SELECT. 4. Enter a telephone number (up to 30 digits), and then press SELECT. 5. Enter a name (up to 15 characters), and then press SELECT. To add another entry in block list, repeat from step 3. You are now ready to start using your telephone system with smart call blocker. To turn on call screening: 1. Press CALL BLOCK on the handset. 2. Press q or p to choose Calls w/o num, and then press SELECT. 3. Press q or p to choose Screening, and then press SELECT. 4. Press SELECT again to select w/ Caller name. 5. Press q or p to choose Uncategorized, and then press SELECT. 6. Press q or p to choose Screening, and then press SELECT. 7. Press SELECT again to select w/ Caller name. Choose the smart call block configuration that best suits your needs 1. Screen all calls except welcome calls 2. Screen and block robocalls No caller ID # “John” Ask caller to Telephone ringing announce his or Telephone ringing her name, then # Ask you to select Caller Telephone ringing press # Answer call Answer call and always allow Caller Block Caller Smart Ask caller to press # To answering system Caller Smart call blocker call blocker Smart Uncategorized No call blocker calls response No response Call rejected Smart call blocker Robocalls and Call rejected telemarketers 1. On the Calls without numbers setting menu, press q or p to choose Screening, and then press SELECT. 1. On the Calls without numbers setting menu, press q or p to choose Allow, and then press SELECT. 2. Press SELECT again to select w/ Caller name. 2. On the Uncategorized setting menu, press q or p to choose Screening, and then press SELECT. 3. On the Uncategorized setting menu, press q or p to choose Screening, and then press SELECT. 4. Press SELECT again to select w/ Caller name. 3. Press q or p to choose w/o Caller name, and then press SELECT. 3. Screen no caller ID calls 4. Block no caller ID calls | Forward uncategorized calls to answering system “John” Ask caller to announce his or her name, then press # Telephone ringing # Ask you to select No caller ID Answer call Answer call and always allow Call rejected No caller ID Caller Block Smart call blocker To answering system Caller Caller Smart call blocker Smart No Uncategorized call blocker response calls Uncategorized calls Call forwarded to answering system Call rejected Telephone ringing 1. On the Calls without numbers setting menu, press q or p to choose Screening, and then press SELECT. 2. Press SELECT again to select w/ Caller name. 1. On the Calls without numbers setting menu, press q or p to choose Block, and then press SELECT. 3. On the Uncategorized setting menu, press q or p to choose Allow, and then press SELECT. 2. On the Uncategorized setting menu, press q or p to choose Answering sys, and then press SELECT. 5. Block calls on the block list only - Default settings 6. Allow all calls In your block list Robocalls Family and friends Unknown callers Call rejected Telemarketers Smart call blocker Telephone ringing Smart call blocker Uncategorized is OFF calls Schools and Robocalls and pharmacies telemarketers Telephone ringing Callers For complete operation 1. Press CALL BLOCK on the handset. instructions of smart call blocker, 1. On the Calls without numbers setting menu, press q or p to choose Allow, and then press SELECT. 2. Press SELECT to select SCB On/Off. read the Complete user’s manual 2. On the Uncategorized setting menu, press q or p to choose Allow, and then press SELECT. 3. Press q or p to choose Off, and then press SELECT. of your telephone system. © 2018 Advanced American Telephones. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones. SCB-Visual-Instructions-HSN_05-21-18.pdf Issue 1.1.