Contents Chapter 1 Introduction ...... 1-1 Who Should Read This Guide?...... 1-2 Using My Presario - Getting Started and Beyond . . . . .1-2 Symbols and Graphics Used...... 1-3 Computer Illustrations and Features ...... 1-3 Where Can I Find Information?...... 1-4 Safety...... 1-5 Safety and Comfort ...... 1-5 Chapter 2 Setting Up Your Computer ...... 2-1 Your Presario 5000 Series at a Glance ...... 2-2 What’s at the Front? (5000 Series) ...... 2-2 What’s at the Back? (5000 Series) ...... 2-2 Your Presario 7000 Series at a Glance ...... 2-3 What’s at the Front? (7000 Series) ...... 2-3 What’s at the Back? (7000 Series) ...... 2-3 Plug In and Go! ...... 2-4 Setting Up Your Computer ...... 2-4

MY PRESARIO—GETTING STARTED AND BEYOND CONTENTS i Registration ...... 2-5 Registering your PC ...... 2-5 Microsoft product registration key ...... 2-5 Printer Setup ...... 2-6 Setting Up Your Printer ...... 2-6 Connecting your TV to your Computer ...... 2-7 Networking Computers ...... 2-8 What is a Home Network? ...... 2-8 Setting Up a Network ...... 2-9 Installing the Network Protocols ...... 2-9 Mapping a Network Drive ...... 2-11 Securing Files ...... 2-11 Sharing Folders and Files ...... 2-12 Sharing a Printer ...... 2-12 Sharing Internet Access ...... 2-12 Chapter 3 Windows Basics ...... 3-1 Features of the Windows Desktop ...... 3-2 Viewing the Windows Desktop ...... 3-2 Using the Start Menu ...... 3-3 Help ...... 3-4 Accessing Online Help ...... 3-4 Chapter 4 Using Your Computer ...... 4-1 Keyboard Basics...... 4-2 Getting to Know the Standard Keyboard Keys ...... 4-2 Keyboard Language Setting ...... 4-3

CONTENTS ii MY PRESARIO—GETTING STARTED AND BEYOND Keyboard Buttons ...... 4-4 Using CD/DVD Control Buttons ...... 4-4 Using Internet Zone Buttons ...... 4-5 Using Quick Launch Web Buttons ...... 4-6 Assigning the My Program Button ...... 4-7 Adjusting the Volume ...... 4-7 Reassigning the My Program Button ...... 4-8 Customizing the Internet Zone Buttons ...... 4-9 Putting Your Computer to Sleep ...... 4-10 Waking Your Computer ...... 4-10 Understanding the System Status Lights ...... 4-11 Cordless Scroll Mouse ...... 4-12 Setting Up Your Cordless Scroll Mouse ...... 4-12 Making Screen Selections ...... 4-13 Accessing Software and Files ...... 4-13 Scrolling ...... 4-13 Autoscrolling ...... 4-14 Speakers ...... 4-15 Turning on the Speakers ...... 4-15 Adjusting the Volume ...... 4-15 Diskette, Hard Drive, CD-ROM, CD-RW and DVD-ROM Drives ...... 4-16 Using the Diskette Drive ...... 4-16 Using the Hard Drive ...... 4-16 Inserting a CD into the CD-ROM, CD-RW, or DVD-ROM Drive ...... 4-17

MY PRESARIO—GETTING STARTED AND BEYOND CONTENTS iii Removing a Disc from a Drive ...... 4-18 Playing an Audio CD ...... 4-18 Playing a DVD-ROM Movie ...... 4-19 Creating Your Own CDs ...... 4-20 Internet Video Camera ...... 4-21 Using Logitech QuickCam Internet Video Camera ...... 4-21 Chapter 5 Connecting to the Internet ...... 5-1 Get Connected ...... 5-2 56K Modem...... 5-3 Identifying Your 56K Modem ...... 5-3 Using the ITU V.90 56K Standard Modem ...... 5-3 Surfing the Web ...... 5-4 Searching the Web ...... 5-5 Content Advisor ...... 5-6 Restricting Internet Content ...... 5-6 E-mail ...... 5-7 Setting Up Outlook Express e-mail ...... 5-7 Typing an e-mail Message ...... 5-7 Understanding e-mail Addresses ...... 5-8 Sending an e-mail Using Outlook Express ...... 5-9 Reading Your Outlook Express e-mail Messages . . . . .5-9 Advanced e-mail Functions...... 5-10 Sending an e-mail Attachment in Microsoft Outlook Express ...... 5-10

CONTENTS iv MY PRESARIO—GETTING STARTED AND BEYOND Opening an e-mail Attachment ...... 5-11 Enabling and Disabling the Automatic E-mail notification feature ...... 5-12 Chapter 6 Common Tasks ...... 6-1 Print Basics ...... 6-2 Using the Menu to Print ...... 6-2 Games ...... 6-3 Playing Preinstalled Games on Your Computer . . . . . 6-3 Software ...... 6-4 Installing Software from a CD, DVD, or Diskette . . . . 6-4 Installing Software Downloaded from the Internet ...... 6-5 Chapter 7 Computer Upgrades ...... 7-1 Internal Components...... 7-2 Accessing Internal Computer Components ...... 7-2 Upgrading Components ...... 7-3 Upgrading the CD-ROM, CD-RW, and DVD-ROM Drives ...... 7-3 Upgrading Computer Memory ...... 7-6 Determining Your Hard Drive Size ...... 7-7 Adding Components ...... 7-8 Adding an Additional Hard Drive ...... 7-8 Adding an Expansion or Option Card ...... 7-9 Chapter 8 Getting Help ...... 8-1 Helpful Hints...... 8-2 Entering BIOS (CMOS) Setup ...... 8-2 Contacting Technical Support ...... 8-2

MY PRESARIO—GETTING STARTED AND BEYOND CONTENTS v Recovery Process ...... 8-3 Compaq “QuickRestore” Software Tools ...... 8-3 Using the “QuickRestore” Tools ...... 8-4 Creating an Emergency Recovery Diskette ...... 8-5 User Backup ...... 8-6 Increasing the Size of the User Backup Partition . . . . . 8-7 User Restore ...... 8-8 Factory Restore ...... 8-9 Exiting the Compaq Recovery CD ...... 8-10 Selective Restore ...... 8-11 Troubleshooting ...... 8-12 Audio ...... 8-12 CD-ROM, CD-RW, or DVD-ROM ...... 8-14 Diskette Drive ...... 8-15 Display (Monitor) ...... 8-18 Hard Drive ...... 8-20 Internet Access ...... 8-22 Keyboard and Cordless Scroll Mouse ...... 8-23 Memory ...... 8-25 Power ...... 8-26 Printer ...... 8-28 Fax Modem ...... 8-31 Games ...... 8-33

CONTENTS vi MY PRESARIO—GETTING STARTED AND BEYOND Chapter 9 Preventative Maintenance ...... 9-1 What is Preventative Maintenance?...... 9-2 Backing Up Your Files...... 9-3 Using Microsoft Backup ...... 9-3 Deleting Unwanted Files ...... 9-4 Taking Inventory of Your Hard Disk ...... 9-4 Increasing Temporary Internet File Space ...... 9-5 Deleting the Internet History File ...... 9-6 Emptying the Recycle Bin ...... 9-7 Optimizing the Computer Hard Disk ...... 9-8 Using ScanDisk ...... 9-8 Using Disk Defragmenter ...... 9-8 Anti-Virus Software ...... 9-9 Installing Anti-Virus Software ...... 9-9 Uninstalling your Anti-Virus Software ...... 9-9 Scanning for Viruses ...... 9-9 Updating McAfee VirusScan ...... 9-10 Upgrading McAfee VirusScan software ...... 9-10 Creating an Anti-Virus Emergency Diskette ...... 9-11 Compaq Support...... 9-12 Compaq Service Connection ...... 9-12 Diagnosing Symptoms ...... 9-13

MY PRESARIO—GETTING STARTED AND BEYOND CONTENTS vii Chapter 10 Creating Your Own CDs ...... 10-1 CD-RW Drive ...... 10-2 Creating CDs with a CD-RW Drive ...... 10-2 Adaptec Easy CD Creator ...... 10-3 Installing Adaptec Easy CD Creator Software ...... 10-3 Using Easy CD Creator...... 10-5 Starting Easy CD Creator ...... 10-5 Creating Audio and Data CDs...... 10-6 Creating an Audio CD ...... 10-6 Creating a Data CD ...... 10-7 Copying Data from a CD with Easy CD Creator...... 10-8 Duplicating a CD ...... 10-8 What is DirectCD? ...... 10-9 Jewel Case Creator ...... 10-13 Using Jewel Case Creator ...... 10-13 Troubleshooting ...... 10-16 Getting Help ...... 10-16 Chapter 11 Government Approvals ...... 11-1 Notices and Regulations ...... 11-2 Federal Communications Commission Notice ...... 11-2 Modifications ...... 11-3 European Union Notice (Declaration of Conformity) ...... 11-4 Telecom Network Approvals ...... 11-5 Telecommunications Device Approvals ...... 11-5 Ringer Equivalence Number (REN) ...... 11-6

CONTENTS viii MY PRESARIO—GETTING STARTED AND BEYOND Safety and Compliance Statements ...... 11-8 Safety ...... 11-8 Important Safety Instructions ...... 11-8 Batteries ...... 11-9 Energy Compliance...... 11-10 Energy Star Compliance ...... 11-10 Using the Computer ...... 11-11 Glossary

MY PRESARIO—GETTING STARTED AND BEYOND CONTENTS ix CONTENTS x MY PRESARIO—GETTING STARTED AND BEYOND Introduction 1

Congratulations! As the owner of a new Compaq Internet PC, In This Chapter you have joined the world-wide community of Presario computer users. Once your computer is set up and connected to Who Should Read This the Internet, you can explore vast regions of information, Guide?, 1-2 entertainment, and online services.

Symbols and Graphics Used, 1-3

Where Can I Find Information?, 1-4

Safety, 1-5

This guide is designed to help you: ➜ Get acquainted with computer features you’ll want to try during the first few days or weeks. ➜ Keep your computer running smoothly with the tools on your computer. ➜ Solve problems if they occur.

MY PRESARIO—GETTING STARTED AND BEYOND INTRODUCTION 1-1 Who Should Read This Guide? Who Should Using My Presario—Getting Started and Read This Beyond

Guide? This easy-to-scan guide helps you find the information you want as quickly as possible. The page layout lets you see, at a glance, This guide is designed for how the information is organized. both beginners and experienced computer users. You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic. The Glossary, at the back of this guide, has brief definitions of computer terms in everyday language. This chapter shows you how to use this guide and directs you to other sources of information.

The first column lists major topics. It explains what the topic is and why it is important to you. This column also lists important warnings and useful tips, and it directs you to additional reference material as needed. The second column explains how to perform a procedure. It contains step-by-step instructions. The third column uses graphics to help you visualize the task and to validate what you are doing as you do it. Complex or detailed graphics may span both columns.

1-2 INTRODUCTION MY PRESARIO—GETTING STARTED AND BEYOND Symbols and Graphics Used Symbols and The following words and symbols have special meaning in this Graphics Used guide: Failure to follow directions Warnings and cautions are may result in bodily harm or displayed to protect you loss of life. from injury, your equipment from damage, Understanding the background and your files from data or concept may help you solve loss. a problem. Helpful hints make using your computer easier and faster.

Another document or another page in this document has related information.

Caution: Failure to follow directions may result in damage to equipment or loss of data.

Computer Illustrations and Features

The computer illustrations shown and the features described in this guide may differ slightly from your Compaq Presario Internet PC.

MY PRESARIO—GETTING STARTED AND BEYOND INTRODUCTION 1-3 Where Can I Find Information? Where Can I Warranty Certificate

Find The warranty details Compaq’s commitment to repair or replace Information? parts during the warranty period, and it lists important Compaq telephone numbers. Information is available in Keep the warranty in a safe place for future reference. several forms: printed documents, and the Compaq Web site. Use this Replacing Parts guide as your first point of reference, and then refer to The Easy Access design of your Internet PC allows you to the following documents: access internal components: in most cases, without using any tools. ➜ Quick Set-Up poster ➜ Warranty Certificate Upgrading Your Computer

➜ Getting Started: Expand your Presario performance with upgrades like memory Microsoft Windows and additional peripherals, such as digital cameras and printers. manual To learn more, visit the Online Store at: http://www.compaq.co.uk

The Compaq Web site is available worldwide. As you explore the Internet, go to the following address for information about products, services, and other activities: http://www.compaq.co.uk

1-4 INTRODUCTION MY PRESARIO—GETTING STARTED AND BEYOND Safety Safety Safety and Comfort

Your computer is an The Compaq Safety and Comfort Guide contains Safety and electrical device. Treat it Comfort information on how to: with care to avoid personal injury and damage to the ➜ Set up your work area for maximum comfort. equipment. ➜ Practice good posture, hand position, work habits, and health habits while using your computer. ➜ Use a grounding plug to prevent electrical shorts, shocks, or fires. To reduce the risk of electric ➜ Become static-free before removing the side panel. shock and damage to the equipment, read the Safety and Comfort document before performing any procedures involving the internal components of your computer.

During an electrical storm, disconnect your computer (and all peripherals) from the power source.

MY PRESARIO—GETTING STARTED AND BEYOND INTRODUCTION 1-5 1-6 INTRODUCTION MY PRESARIO—GETTING STARTED AND BEYOND Setting Up Your Computer 2 Your Internet PC is designed for complete ease of use—from In this chapter setting up to upgrading new components. This chapter introduces you to the internal and external features of your Your Presario 5000 Series computer. It also walks you through the process of registering at a Glance, 2-2 your computer and setting up an Internet Service Provider (ISP) account. The remaining chapters of this guide show you how Your Presario 7000 Series easy it is to use your Compaq Presario. at a Glance, 2-3 Note: Illustrations and features shown may differ slightly from your Computer. Plug In and Go!, 2-4

Registration, 2-5

Printer Setup, 2-6

Connecting your TV to your Computer, 2-7

Networking Computers, 2-8

Setting Up a Network, 2-9

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-1 Your Presario 5000 Series at a Glance Your Presario What’s at the Front? (5000 Series) 5000 Series at 1 CD-ROM, CD-RW, or aGlance DVD-ROM drive 2 Two USB connectors for Before you begin, you’ll connecting USB devices, want to become familiar such as gamepads, joysticks, with the components of and video cameras your Compaq Presario 3 Power button 5000 series. 4 CD storage for storing a maximum of five CDs 5 Diskette drive

Some components have What’s at the Back? (5000 Series) colour-coded connectors that match the ports on the back 1 Power port of your computer. 2 Parallel port for connecting peripheral devices, such as Always make sure that you follow the colour coding, printers connecting the same colour 3 USB port for connecting an connector to the same colour Internet keyboard or other port. USB devices 4 PS2 port for connecting a keyboard, mouse, or mouse receiver 9 5 Modem port for connecting to a phone line 6 Serial port for connecting a peripheral device 7 Audio ports (Audio In = middle; Audio Out = top) 8 Microphone port 9 Monitor port (selected models only) - Ethernet port for connecting to an Ethernet network (if equipped)

See “Connecting your TV to Select models offer TV Out functionality. The S-VHS connector your computer” later in the is located next to the VGA monitor connector. chapter. Note: Connectors may vary by model.

2-2 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Your Presario 7000 Series at a Glance Your Presario What’s at the Front? (7000 Series) 7000 Series at 1 CD-ROM, CD-RW, or aGlance DVD-ROM drive 2 Dual USB and 1394 (varies Before you begin, you’ll by model) port for want to become familiar connecting peripheral with the components of devices, such as gamepads, your Compaq Presario joysticks, and video cameras 7000 series. 3 Power button 4 CD storage for storing a maximum of five CDs 5 Diskette drive

Some components have color-coded connectors that match the ports on the back What’s at the Back? (7000 Series) of your computer. 1 Power port Select models offer TV Out 2 PS2 port for connecting a functionality. The S-VHS keyboard, mouse, or connector is located next to the VGA monitor connector. mouse receiver 3 USB port for connecting an Internet keyboard or other USB devices 4 Serial port 5 Parallel port 6 1394 high speed port 7 Game/MIDI port 8 Ethernet port (if equipped) 9 PS2 port for connecting a mouse : SVGA connector to connect a monitor ; Audio Out for connecting your speakers (light green) < Audio In for connecting audio devices (light blue) = Microphone port (light pink) > Modem port Note: The Soundblaster LIVE soundcard is equipped with 2 additional ports: the SPDIF Digital Out (yellow) and an additional audio out (black). Note: Connectors may vary by model.

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-3 Plug In and Go! Plug In and Go! Setting Up Your Computer

If a cable is disconnected Note: Do not set up the printer until your computer has been set up. or you move your computer to another 1. Connect the monitor location, this topic helps according to the colour you to quickly set up coding, icons, and the again. instructions from the monitor manufacturer. 2. Connect the speaker cable and microphone cable (if applicable). The Quick Set-Up poster that came with your computer is a 3. Connect the power cable. visual guide to setting up 4. Connect the keyboard to the your computer. rear USB port and the mouse or mouse receiver to the PS2 port (green). 5. Connect the telephone cable between the Modem Line In ~ port and your telephone line socket. 6. Plug the monitor and computer power cables into the wall outlet. 7. Turn on the monitor and press the Power 1 button to turn on your computer.

Note: If you are setting up your computer for the first time, follow the on-screen instructions to register both your operating system and your computer. The next two topics discuss the registration process.

2-4 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Registration Registration Registering your PC

The first time you turn on To register the Windows operating system with Microsoft, your computer, you will be follow the on-screen instructions. After entering the appropriate guided through the information on each screen, click the Next button to move to the registration process before next screen. accessing the Windows desktop. It is very Registering with Microsoft enables you to receive technical important that you register support for the Windows operating system, software updates, Windows with Microsoft. and notices about new Microsoft products.

Microsoft product registration key Registration activates the If you ever need the Microsoft Product key, you can find this on warranties by entering your the Microsoft Certificate of Authenticity (COA) sticker on the serial numbers in the manufacturers’ databases. back of your PC. Anytime you install new This number is important, as it is required to access your software or hardware, be Windows Operating System for the first time. It is also required sure to register it with the anytime you restore the software to its original factory manufacturer to activate the warranty. condition.

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-5 Printer Setup Printer Setup Setting Up Your Printer

After setting up and 1. Complete “Plug In and Go!” and “Registration” first registering your computer, (described on previous pages). you are ready to set up your printer. 2. Set up the printer according to the printer manufacturer’s instructions. A printer allows you to print any document from 3. Connect the printer to the back of your computer according to your e-mail, and Web the icons. sites. 4. Turn on your computer (if it’s not already on). 5. Turn on the printer.

Most new computers have a 6. Follow the on-screen instructions. If prompted, insert the Universal Serial Bus (USB) printer set-up software. port for a new printer that uses the latest technology. Older printers, which plug into a parallel port, cannot be connected to a USB port. Your printer may use a USB plug 1 (rather than a parallel plug 2) for installation.

Note: Location and style of connectors may vary by model.

2-6 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Connecting your TV to your Computer Connecting Some Presario models are equipped with a TV Out feature. your TV to You need an S-VHS cable to make the connection. The S-VHS your Computer connector is located right beside the VGA monitor connector at the back of your PC. To enable the TV Out feature: 1. Connect the S-Video Cable to the TV Out Card on your PC and to the TV. 2. Close all applications and restart the unit. 3. Right click on the desktop and select Properties. 4. Select the Settings tab. 5. Click on Advanced. This will open Properties for NVIDA TNT2. 6. Click on the Output Device Tab. 7. Select TV. Click on Change Format to change the format according to what country you are in. 8. Change the Video Output Format from Auto Select to S-Video-Out. Depending on the connection with your TV, Auto Select can be left on. 9. Click Apply then Click OK to change to TV. 10. On the TV click Yes to accept the output.

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-7 Networking Computers Networking What is a Home Network? Computers A home network can be used to share a single Internet A network, in its simplest connection among several computers or to share files between terms, is two or more computers on the network. computers connected to A home network can be as simple or complicated as you want. It each other. Each computer can consist of two computers linked to share files and an must have a network Internet connection, or it can be expanded to a complex adapter card installed. The household network with many computers connected at once. adapter cards are then connected to each other The benefits of home networking include the following: with some form of communication cable. ➜ Simultaneous Internet connections Networks are created so ➜ Multiple computers sharing one printer, modem, scanner, that one computer can use and other equipment a device – such as a colour ➜ Sharing files and applications printer – that is connected to a different computer. ➜ Multi-player gaming All home networks are compatible with the following Internet access methods: ➜ Analogue, dial-up modem (56K ITU V.90) ➜ Digital xDSL modem ➜ Cable modem ➜ ISDN modem The modem installed in your Internet Presario PC is a 56K data/ fax modem.

2-8 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Setting Up a Network Setting Up a Your network protocols should already be installed, however, if Network these are accidentally deleted you can re-install them, and set up your network again by following these instructions. To set up a network, you must: ➜ Install the network Installing the Network Protocols protocols and services ➜ Map the network drive 1. If a network is not yet set up, from the Windows desktop ➜ Share printers and click Start, point to folders Settings, and then click Control Panel. However, the easiest way is to use the network setup 2. Double-click the wizard that is provided Network icon. with your network hardware. 3. When the message Your network is not complete. Do you want to continue? is displayed, click Yes. The Network Neighbourhood 4. In the Network window, the Configuration tab is displayed: icon will not appear on the Windows desktop until the a. Click Add. network protocols are installed. b. Select Client and click Add. c. Select Microsoft. d. Select Client for Microsoft Networks, and then click A protocol is the language OK. computers used to communicate over a network. e. Select File and Print Sharing…, then select both check Computers must use the same boxes. protocol to communicate with one another. f. Click OK. In the Network window, the Configuration tab is displayed. Click Add. 5. In the Select Network Component Type window: a. Click Protocol. b. Click Add.

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-9 c. Select Microsoft. d. Click Add. e. Select Microsoft. f. Select TCP/IP. g. Click OK. 6. Select the Identification Tab in the Network window and complete the following steps: a. Type a name for the computer. This name must be unique – different from the name of every other computer in the network. The name can contain a maximum of 15 letters, numbers, and the following special characters: ! @ # $ % ^ & ( ) - _ ' {} ~ Do not use blank spaces in the Computer name box. b. Type a Workgroup name. If you would like all computers to have access to each other, the Workgroup name must be the same for all of the computers on the network. The name can contain a maximum of 15 letters, numbers, and the following special characters: ! @ # $ % ^ & ( ) - _ ' {} ~ Do not use blank spaces in the Workgroup name box. c. Click OK. The System Settings Change window is displayed. Click Yes to restart your computer. The Microsoft Networking window is displayed. 7. Complete the following steps: a. Type a User name. Your user name needs to be easy to remember because you will use it every time you log on to your network. b. Type a Password. c. Click OK. 8. Close the Control Panel window. 9. Repeat this procedure to add the next computer to the network.

2-10 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Mapping a Network Drive

Mapping to a directory means making a permanent connection to another computer. Do this by clicking on Tools on the Windows Explorer taskbar, choose the option Map Network Drive. Map the drive to the path of your choice. For further instructions about drive mapping, refer to the Getting Started Microsoft Windows documentation that came with your computer.

Securing Files

Microsoft Networking enables file sharing at the folder level; that is, either all or none of the files in a folder must be shared. You cannot share some files in a folder and keep others private. If you want to share files on the network, you should create a special folder for those files and share only that folder. This feature allows file sharing while keeping all programs and sensitive files on your hard drive secure.

MY PRESARIO—GETTING STARTED AND BEYOND SETTING UP YOUR COMPUTER 2-11 Sharing Folders and Files

Sharing folders can be very useful if you have a large amount of data that you want to share with someone else. Remember, To access a shared folder on however, that anyone with whom you share files can add, delete, another computer and modify information. automatically each time you turn on your computer and For information on how to create shared folders and files, refer log on to the network, you to the Microsoft Windows documentation that came with your must map to the network computer. drive first.

Sharing a Printer

To prevent others on the One of the advantages of installing a network is the ability to network from accessing share resources, such as a printer. sensitive files on your computer, you can set the After a printer is set up for sharing, all your networked access level of a folder by computers can access it. The Microsoft Windows documentation adjusting the shared files that came with your computer provides information about properties. setting up a printer for sharing, and connecting to it.

Sharing Internet Access While two or more users are online, they share the With home networking, multiple family members can bandwidth of the connection, simultaneously surf the Internet from different computers using which means that it may take a single ISP account. This is accomplished by designating the longer to download files. computer that is physically connected to the Internet as the Internet-Sharing PC. Its connection provides all the other network computers (referred to as “client computers”) with Internet access.

2-12 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Windows 3 Basics Microsoft Windows is the operating system that runs on your In This Chapter computer. This means that Windows controls and manages your computer by translating your mouse and keyboard instructions Features of the Windows into a language your computer can understand. Desktop, 3-2 The Windows desktop is your personal workspace. On the Windows desktop, you give your computer instructions to Help, 3-4 perform tasks: Access files, copy files, connect to the Internet, read e-mail, and more. In this chapter, you learn how to use the standard features of the Windows desktop.

For more information on the Windows desktop, refer to the Getting Started: Microsoft Windows manual that came with your computer.

MY PRESARIO—GETTING STARTED AND BEYOND WINDOWS BASICS 3-1 Features of the Windows Desktop Features of Viewing the Windows Desktop the Windows When you turn on your computer, Microsoft Windows Desktop automatically starts. The first screen you see after Windows goes through the startup process is the Windows desktop, the Although computers vary area in which you work. based on specific hardware Note: The programs and icons displayed vary by model. and software, the Windows desktop has many standard features. In this section, you are introduced to the major components of the desktop: ➜ Icons ➜ Taskbar ➜ Start menu ➜ Help

Each time you access a program, a button for that program appears on the On the Windows desktop 2 there are several small graphics 1 Windows taskbar 3. Click (called icons). An icon represents a program, disk drive, file, or each button to switch to that folder, and provides easy access to the programs or documents program. you use on a regular basis.

Across the bottom of the desktop is a grey bar (called the Windows taskbar 3). The taskbar includes the Start button 5, the Quick Launch area (which provides easy access to Internet Explorer, Outlook Express, Show Desktop, and Windows Media Player), buttons for each active program, and the system tray (systray) 4. The taskbar allows you to pick and choose options or activities, and it is always displayed on your desktop.

The systray 4 contains icons for some of the system programs that load automatically at startup. The system clock is also displayed on the systray.

3-2 WINDOWS BASICS MY PRESARIO—GETTING STARTED AND BEYOND Using the Start Menu

When you click the Start The following table lists some typical Start menu options and button, a menu is displayed the function of each option. The available Start menu options that allows you to select vary by model. tasks, such as: Start Menu Options Functions ➜ Starting a program Programs Displays a list of programs available on your ➜ Finding or opening a computer. document ➜ Changing your Favorites Opens your favorite files and Web pages. computer settings

➜ Shutting down the Documents Displays a recently accessed list of computer documents, which you can select to open again. Settings Allows you to modify Windows desktop or computer settings. You should always turn off your computer by selecting Search Enables you to search for files or folders Shut Down from the Start located on a drive that you specify. menu. Otherwise, an error message is displayed the next time you turn on your Help Displays answers to your questions about computer. Microsoft Windows.

Run Opens programs and Web pages.

Log Off Logs off the current user so that a new user can log on.

Shut Down Shuts down or restarts your computer.

MY PRESARIO—GETTING STARTED AND BEYOND WINDOWS BASICS 3-3 Help Help Accessing Online Help

Microsoft Windows 1. Click the Start button. includes online documentation to help 2. Select Help. The Help screen is displayed. answer your questions 3. Enter a keyword in the Search field and click Go. about how the computer operating system works.

If you are not familiar with the features of Microsoft Windows, several tutorials are available through Microsoft’s online Help file. The Microsoft Web site, at www.microsoft.com, offers numerous tools and information on the following topics: ➜ Windows ➜ Internet Explorer browser ➜ Microsoft Knowledge Base

3-4 WINDOWS BASICS MY PRESARIO—GETTING STARTED AND BEYOND Using Your 4 Computer In this chapter, you learn about the following exciting, In This Chapter easy-to-use features of your computer: ➜ Keyboard—Become Keyboard Basics, 4-2 familiar with the keyboard and all its capabilities, Keyboard Buttons, 4-4 including one-button access to the Internet! Cordless Scroll Mouse, 4-12 ➜ Scroll Mouse—See how easy it is to use the scroll Speakers, 4-15 mouse and learn shortcuts to save time. Diskette, Hard Drive, CD-ROM, CD-RW and ➜ Speakers—Enjoy the DVD-ROM Drives, 4-16 experience of high-quality sound with your computer. ➜ Internet Video Camera, Hard Drive, CD-ROM, CD-RW and DVD-ROM 4-21 Drives—Use the various drives to listen to your favourite CDs or to watch movies. ➜ Internet Video Camera—Understand the many capabilities of an Internet video camera.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-1 Keyboard Basics Keyboard Getting to Know the Standard Basics Keyboard Keys

The standard keys perform Some keys have special functions when used alone or combined the following functions: with other keys. These functions vary depending on the program you are using. ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 to F12 keys. Two of these keys are active even without a program running. F1 allows you to get help on Windows-related topics. F3 allows you to search for files or folders. ➜ Arrow keys can be used for games and to navigate in a document or Web site. These 1 Main keys 3 Arrow keys keys allow you to 2 Function keys 4 Numeric keys move left, right, up, and down, using the keyboard instead of the Note: Style of keyboard may vary. mouse. ➜ Numeric keys work like a calculator keypad.

4-2 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Keyboard Language Setting

Your keyboard is set to a language default. To change the language setting of your keyboard: 1. On the Windows taskbar, click on Start, Setting, Control Panel. 2. Double-click on the Keyboard icon. 3. Click on the Language tab and choose your language from the selection in the language window, or click on Add to choose a language setting of your choice. 4. Click on Set as Default and then Apply to activate the setting. 5. The change in setting will take effect the next time you enter Windows.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-3 Keyboard Buttons Keyboard The keyboard buttons are shown in the following illustration. Buttons They are discussed in detail on the following pages.

The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. You might even want to watch a movie or send an e-mail. 1 CD/DVD Control Buttons 5 Volume/Mute Buttons 2 Internet Zone Buttons 6 Sleep Button 3 Quick Launch Help Button 7 LED Status Lights 4 My Program Button

Using CD/DVD Control Buttons The CD/DVD control buttons provide a quick and easy way to play a CD or a DVD movie at the touch of a button. Many CDs begin playing automatically when inserted into the drive. Refer to “Playing an 1 Play/Pause starts or stops 4 Stop ends the CD or DVD play, Audio CD” later in this a CD or DVD temporarily. rewind, and fast forward chapter to play a CD. functions. 2 Rewind/Previous Track 5 Eject/Load ejects or loads the skips to the previous track. CD or DVD. 3 Fast Forward/Next Track Refer to “Adjusting the skips to the next track. Volume” later in this chapter to adjust the volume when Note: Buttons may vary by model. playing a CD or a DVD.

4-4 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Using Internet Zone Buttons With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may Note: Button functions may vary by model and by region. vary. No. Description 1 Search accesses a Web site that helps you locate news and information on the Internet. Search for topics including news and information, shopping, images, music, and video. The default Until you set up your Internet Search engine is Alta Vista. Service Provider (ISP), each Internet button takes you to a 2 Community launches the Internet Activity Centre. The default window that guides you brings you to an online community site with chat sessions, through the ISP set-up discussion boards, clubs, home pages, photo albums, web voice process. products and more. 3 E-mail provides one-touch access for sending and reading your e-mail. 4 Instant Internet provides your daily start point to the Internet. It connects you to a Web page filled with local weather, news, sports and financial information. 5 My Presario is your instant connection to Compaq for getting the most out of your computer and the Internet. 6 Shopping provides an instant connection to a variety of leading shopping sites. 7 Music Central launches the world of music and entertainment.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-5 Using Quick Launch Web Buttons You can access your favourite program, Web site, or document by pressing the Quick Launch Web buttons. These are the Help G and My Program D buttons.

No. Description 1 Help takes you to the Help and Support folder on the Windows desktop. 2 My Program can be programmed to launch your favourite software, Web site, or document.

The Help G button takes you Note: Buttons and their function may vary by model and region. to the Help and Support folder for support for the In addition to recovery information, the Help and Support folder following programs: contains information on Windows and on all aspects of using your Internet Presario to help you get the most out of your ➜ Compaq Diagnostics computer. ➜ Compaq Quick Restore You can also reach the same folder by double-clicking the ➜ Microsoft System Compaq Help icon on the desktop. Restore

4-6 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Assigning the My Program Button

After you assign the 1. Press the My Program D button 1. My Program D button A window opens. settings, pressing the button automatically opens 2. Select a program or Web site. your selected software, 3. Click Next. Web site, or document. 4. Select Program or Document. 5. Select the program or document you want to assign to the My Program D button. 6. Click OK to verify your selection. 7. Click OK.

Adjusting the Volume

The Volume Control When listening to or viewing a CD buttons allow you to or DVD, use the following buttons control the volume of your on your keyboard to adjust the computer. Or, if you want volume as needed: silence, press the Mute a ➜ Press the minus ‘ button 1 button. It’s that simple! to decrease the volume. ➜ Press the plus ’ button 2 to increase the volume. ➜ Press the mute a button 3 You can also adjust the to turn off the sound. volume by clicking the Speaker ÷ icon located in the system tray at the bottom- right corner of the Windows taskbar.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-7 Reassigning the My Program Button

If you have already 1. From the Windows desktop, assigned the My click the Start button. Program D button, this procedure allows you to 2. Point to Settings and then reprogram it to a different Control Panel. The Control program, document, or Panel is window is displayed. Web site, as often as you 3. Double-click the Configure would like. Easy Access Button ÿ icon. The Compaq Easy Access Button Settings window is displayed. 4. Press the My Program D button. After you reassign the My Program D button setting, 5. Select Launch a new program pressing the button or Launch a new Web site. automatically opens your selected program, document, 6. Click Next. or Web site. 7. Select the program, document, or Web site you want to program to the My Program D button. 8. Click OK to verify your selection. 9. Click OK to apply your selection.

4-8 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Customizing the Internet Zone Buttons

Some Internet buttons 1. From the Windows desktop, click the Start button. have a default function and others can be assigned a 2. Point to Settings and then Control Panel. The Control Panel function, such as calling is window is displayed. up your favourite Internet 3. Double-click the Easy Access Buttons ÿicon. The page or reading your Compaq Easy Access Button Settings window is displayed e-mail. After they have where your can select the button you would like to program. been assigned a function, these buttons can be 4. Press the Internet button that you would like to program. reassigned to a different This will take you to a Web site that will provide instructions for function. reassigning the Internet button.

1 Search 5 My Presario 2 Community 6 Shopping 3 E-mail 7 Music Central 4 Instant Internet

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-9 Putting Your Computer to Sleep

If you’re going to be away Press the Sleep E button 1 on the keyboard and your computer from your computer but goes to sleep. Or, your computer will go to sleep automatically if want to leave the power no activity occurs within 20 minutes. on, you can let your computer go to sleep. This process allows you to keep programs open while Waking Your Computer putting your computer into Press the Sleep E button 1 a low-power state, which on the keyboard and your saves energy. It also computer wakes up. enables a quick restart of your computer when you return to your PC. However, some software (such as DVD software actively playing a DVD) might disable the sleep mode.

You can also wake your computer by moving the mouse, by clicking a mouse button, or by pressing any of the keyboard buttons.

4-10 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Understanding the System Status Lights

The system lights on the The system status lights are shown in the following illustration, keyboard provide a quick and the function of each light is explained. status of your computer and keyboard settings.

No. Description 1 E-mail indicates when you have e-mail waiting to be read. Post Office Protocol (POP) is See details below. a commonly used messaging protocol. The most widely Note: This light only works with POP3 Internet services. Some used implementation of this ISPs do not support this functionality. protocol is POP3. POP3 is a 2 Sleep indicates the computer is in the sleep mode. retrieval protocol, used to retrieve mail messages from a 3 Num Lock indicates that you can use the numeric key pad to type POP server. E-mail messages numbers. received by the POP server 4 Caps lock indicates all text typed will appear as capitalized letters. are delivered to a server 5 Scroll lock indicates when the scroll-lock function is engaged, mailbox and messages reside allowing you to scroll through a document without moving the there until you retrieve them. cursor.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-11 Cordless Scroll Mouse Cordless Scroll Setting Up Your Cordless Scroll Mouse Mouse (on selected models) Install the Batteries Your computer comes with 1. Remove the battery compartment cover. a cordless scroll mouse, which you will need to set 2. Insert batteries. Follow the diagram inside the battery up before use. The compartment. cordless mouse is not connected directly to the 3. Replace cover. PC, so there is no struggling with mouse cords that catch, tangle, Connect the Receiver and limit your movement. The receiver for your cordless mouse may be connected to a USB or a parallel port. Before installing your mouse, turn off your computer. To connect the receiver to a USB port, first remove the PS/2 adapter. Important safety information! Before using your mouse, please read the Comfort Guidelines that are on Establish Communication between Mouse and Logitech’s Internet site: Receiver www.logitech.com. Press the connect button on the receiver, then press the Connect button under the mouse.

4-12 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Making Screen Selections

To select an item on screen, press The scroll mouse directs a and release the left mouse button by cursor on the Windows quickly clicking once. You will hear desktop. Use the mouse to a single clicking sound. move quickly and easily through a document or Web site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward or backward through a Accessing Software and Files document or Web site to save time. Double-click by pressing and releasing the left mouse button twice, quickly.

Scrolling

Click by pressing and holding down the left mouse button with the cursor positioned on a scroll bar. Click and hold down on the Some mouse functions may scroll handle (the box in a scroll not work with all software. bar area) to position text. Or single-click the arrow buttons to move up or down one line at a time.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-13 Autoscrolling

AutoScroll allows you to 1. Open a program and press move forward and the scroll wheel to begin backward through a autoscrolling. document without having to move the mouse or 2. Move the mouse once in the mouse wheel continuously. direction you want to scroll (vertically, horizontally, or diagonally). The further you move the cursor from the starting point, the faster the The scroll mouse can be scrolling. customized for a left-handed user from the Mouse 3. To stop autoscrolling, press a Properties dialog box. (Open mouse button. the Control Panel and right-click the mouse icon) Note: In addition to its basic functions, the mouse provided with your Presario PC offers many features which you can activate by installing the software provided on CD.

4-14 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Speakers Speakers Turning on the Speakers

Speaker options depend on To turn the speakers on or off, which model you purchase. press the Power button on the The JBL Platinum Series right side of the speaker. are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them to the side of the monitor. For more No. Description information, see the 1 Power Button – conveniently allows quick power down when not documentation that came in use, or to mute the sound. Simply push and release the Power with the speakers. button – the light indicates when the power is on. 2 Headphone Jack – allows you to connect most stereo To set up the speakers, headphones for your personal listening pleasure. follow the directions on 3 the monitor Quick Set-Up Audio-In Port – an advanced feature that lets you quickly connect your favourite digital MP3 player or any portable audio poster. If you purchased device and play audio directly through the speakers. speakers separately, follow the included instructions. Note: The speakers receive power from the monitor, even when the monitor power is off. This allows your portable music player to be played without turning on your computer.

You can plug a digital MP3 portable audio player into the Audio In port on the right side of the speaker (on JBL Adjusting the Volume Platinum Series speakers). Other portable music players ➜ If the volume is too low, use the Volume Control on the include: connected digital player to adjust the volume. ➜ CD players ➜ ➜ Cassette players Or use the Volume Control on the Windows Media Player. ➜ AM/FM Stereo Access this by clicking Start on the taskbar, then Programs, Accessories, Entertainment and then by selecting Volume These devices connect with a Control. stereo cable (3.5 mm/3.5 mm plug) available at most Note: Selected models have a volume control button on the side of the electronic stores and speaker. computer retailers.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-15 Diskette, Hard Drive, CD-ROM, CD-RW and DVD-ROM Drives Diskette, Hard Using the Diskette Drive Drive, CD-ROM, 1. Hold a diskette with the CD-RW and label facing up and the DVD-ROM arrow on the diskette pointing toward the drive; Drives then gently push the diskette into the drive. Your computer may have one or more drives 2. To remove a diskette, press 1 depending on the model the Eject button on the you purchased: diskette drive. ➜ Diskette drive Caution: Wait until the diskette-drive activity is ➜ Hard drive complete (the activity light 2 stops glowing) before ➜ CD-ROM drive removing a diskette. Removing ➜ CD-RW drive a diskette when the drive is reading from or writing to the ➜ DVD-ROM drive diskette can damage the diskette or the information Each drive has different stored on it. size capacities for storing information. The diskette drive uses a Using the Hard Drive diskette to store files. Once information is The hard drive stores system files, software, and data files inside copied onto a diskette, it your computer. When you install software, download files from remains there until you the Internet, receive e-mail and attachments, or create new files, delete or overwrite it. the computer saves them on your hard drive. The available storage space is gradually used. To regain storage space, you can The other drives are either delete files or programs loaded on your computer. discussed on the following pages.

4-16 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Inserting a CD into the CD-ROM, CD-RW, or DVD-ROM Drive (number and style of drives vary by The CD-ROM drive model) allows you to read data Note: Your computer must be turned on from a CD or listen to a before you can insert or remove a disc. music CD. 1. Press the Load/Eject ≤ 1 The CD-RW drive allows button to open the drive. you to read and write data to disc(s) for storage. The DVD-ROM drive allows you to view your favourite movies, listen to music, or read information 2. Carefully lift the disc from from CDs. the CD case by holding the disc only by the edges to If a CD doesn’t play, make avoid touching the surface. sure the drive is closed.

3. Place the disc, label side facing up, into the round area of the tray. If the tray You can also set the volume contains support tabs, control from the keyboard carefully slide the disc using the + and - keys. Select under the tabs to position it DVD, CD-RW or CD-ROM drives may have a 3.5 mm correctly in the tray. headphone jack.

4. Press the Load/Eject ≤ 1 button to close the drive.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-17 Removing a Disc from a Drive

A CD-ROM drive reads 1. Press the Load/Eject ≤ 1 CDs, CD-R, and CD-RW button to open the drive. media. A DVD-ROM drive reads all CD media, 2. Carefully lift the CD or the plus DVD discs. DVD from the drive. 3. Press the Load/Eject ≤ button on the front of the drive to close the door. 4. Store the disc in its protective case or in the storage compartment on the front of the computer.

Playing an Audio CD

To adjust the volume, refer to 1. Insert a disc into the “Adjusting the Volume” in CD-ROM or DVD-ROM this chapter. drive with the label face up. 2. If, after a few seconds, the disc does not automatically start playing, press the Play/ If the CD-ROM or DVD- Pause ® button on ROM drive can’t play a disc, the keyboard. check that the disc is inserted with the label face-up and 3. Perform the following tasks using your Internet keyboard as properly seated in the drive. needed: The DVD-ROM drive takes à longer to begin playback ➜ Click the Pause button to pause play. because it has to determine ➜ Click the Forward ¨ and Back ´ buttons to skip the type of media being tracks. played. ➜ Click the Stop ± button to stop playing the CD. ➜ Press the Eject ≤ button on the drive to remove the disc.

4-18 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Playing a DVD-ROM Movie

You can only play a DVD 1. For best performance, close all running programs before movie from a DVD-ROM inserting a DVD movie, and insert the DVD into the drive. When you have DVD-ROM drive. Playback begins automatically. finished watching a movie, store the DVD in its 2. If playback does not begin automatically, click the Start protective case. button on the Windows taskbar. 3. Point to Programs, and the Compaq Win DVD. 4. Choose DVD Player, and then click the Play © button.

You can double-click the DVD Player icon on the Windows desktop to start playing a movie.

5. You can also use the CD/DVD control buttons on the keyboard to start play.

1 Play/Pause starts or stops 4 Stop ends the CD or DVD a CD or DVD temporarily. playback, rewind, and fast forward functions. 2 Rewind/Previous Track 5 Eject/Load ejects or loads the CD skips to the previous track. or DVD. 3 Fast Forward/Next Track skips to the next track.

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-19 Creating Your Own CDs

The CD-RW drive allows CDs are created using the Adaptec Easy CD Creator (available you to create your own on select models). Various uses of the CD-RW drive are shown CDs. You can buy two below: types of media: CD-R and CD-RW. CD-R media can be played Media Uses on most of the newer CD Audio Create personal music CD with your favorite music tracks players, CD-ROM, and and MP3 files. DVD-ROM drives. CD-R Data Create a data CD to store data, such as files or folders media can be written to from the hard disk. This feature is useful for backing up only once. However, you important files or sharing data with other people. can write to CD-RW Direct CD Write files directly to a CD-R/CD-RW just like you copy files media using multiple to a disk drive. Drag-and-drop files from one drive to recording sessions until another in Microsoft Explorer without accessing Easy CD you finalize the disc. Creator. CD-RW media can be used CD Copier Create entire copy of a CD or a back up of data files. to make backups of your Jewel Case Make custom jewel case inserts and CD labels to indicate personal CDs or hard disk. Creator the title and contents of a CD (labels are sold separately). These discs are reusable and can be erased and rewritten to numerous For more detailed information refer to chapter 10 of this guide. times. The Adaptec Easy CD Creator software is intuitive. When you place the cursor over any of the functions, a description of the function is displayed.

4-20 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Internet Video Camera Internet Video Using Logitech QuickCam Internet Video Camera Camera (available on select models)

The Logitech QuickCam The Logitech camera installs Internet Video Camera within minutes. Refer to the provides many useful Logitech documentation packed features: with the camera software for detailed operating instructions. ➜ Captures images at the touch of a button Note: Load the camera software prior to plugging the camera into the ➜ Sends photo and video computer. e-mail as easily as text Model may vary ➜ Allows video chatting for a face-to-face get-together with faraway friends and family ➜ Lets you save a video image, print it, or send the image over the Internet with easy-to- use software ➜ Quickly creates a personal video ➜ Has one-click “Web camming”, which lets you put the special events in your life online

MY PRESARIO—GETTING STARTED AND BEYOND USING YOUR COMPUTER 4-21 4-22 USING YOUR COMPUTER MY PRESARIO—GETTING STARTED AND BEYOND Connecting to the Internet 5 The Internet is one of the most fascinating developments in In This Chapter recent years. When people talk about “the Internet” it is basically the vast network of computers around the globe. 56K Modem, 5-3 In the last few years the Internet has become accessible (and affordable) for almost anybody. With the Internet you can Surfing the Web, 5-4 e-mail your friends, find information on the World Wide Web, do your banking and investments without leaving home, and Searching the Web, 5-5 use several other Internet services. Your Presario Internet PC is fully equipped for Internet use. Content Advisor, 5-6

E-mail, 5-7

Advanced e-mail Functions, 5-10

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-1 Get Connected

How does it work? You need to subscribe to an Internet Service Provider (ISP) which is your ‘port’ to the net. After doing that you can access the Net with your Internet browser MS Internet Explorer and the mail program MS Outlook Express. Compaq has preselected an Internet provider for you to make it as easy as possible. To make your first contact with the Net and your provider, please make sure your PC is on and connected to the phone line as described in chapter 2. The next stage is simply to press the Internet button ∆ on your keyboard. Or, you can click the Internet ISP on the desktop. This icon differs by country. This will start a setup wizard which will guide you through the ISP subscription process. This chapter shows you further the basics to identify your modem and the use of the Internet.

5-2 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND 56K Modem 56K Modem Identifying Your 56K Modem

Your Internet PC is 1. From the Windows taskbar, click the Start button. The Start equipped with a 56K data/ menu is displayed. fax modem. 2. Point to Settings and then click Control Panel. The Control Panel window is displayed. 3. Double-click the Modems i icon. The Modems Properties window displays the name of the installed modem.

Using the ITU V.90 56K Standard Modem

The ITU V.90 Standard defines modem data transmission at 56 Kbps speeds. The download rate is faster than the upload rate. The theoretical maximum download speed is 56 Kbps, and the maximum upload speed is up to 33.6 Kbps. Although your modem is capable of download speeds of up to 56 Kbps, maximum achievable download transmission rates may not reach 56Kbps and the rate will vary depending on telephone line conditions.

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-3 Surfing the Web Surfing The Web pages are viewed with a Web browser, such as Microsoft Web Internet Explorer or Netscape Navigator. A Web browser is a program that lets you view and explore information on the Web. As soon as you are Common features of a Web browser include: connected to your ISP you can start surfing the Web. ➜ Home page – your starting point for exploring the Web ➜ Bookmarks/Favourites – a list of Internet addresses you often visit ➜ History list – a list of Web sites you have visited

The ‘History’ button in the To begin surfing the Web: button bar shows you the 1. Click the Internet Explorer pages which you have visited icon on the Desktop and recently. follow the instructions on the screen. 2. As soon as you are connected, you will see two green monitor lights in the lower right-hand corner of the desktop. These lights indicate that you are connected and that your phone line is open. Internet Explorer will open with a start page. You can click on the items on the page which will lead you to other pages. Use the Back and Forward buttons in the button bar to go one page back or one page forward.

5-4 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND Searching the Web Searching the 1. Press the Search 5 button on the Internet keyboard. The Web search page is displayed. 2. Enter a keyword in the Search box. One way to find what you’re looking for on the 3. Click the Search 5 button. The search engine displays a list Web is to use a search of Web pages containing your keyword. engine. A search engine takes information that is scattered on Web sites all around the world and lists Typing a Web Address Directly it for easy viewing and A Web site in a newspaper or magazine is displayed in the printing. following format: www.compaq.com. If you want to visit a page which you do not have stored under your Favourites, you have to type in the address manually. To type in that address directly, click on the address bar in The Internet has no owner. It Internet Explorer and type the exact address. Pressing is just a word for the entire or clicking ‘go’ on the right hand side of the address bar will network of computers around trigger the browser to search the page. the world.

Storing your Favourite Pages

Type in the name of the Web If you see an interesting page which you are likely to want to site you want to access, in visit later, you can store it as ‘favourite’. Click Favourites in the the address bar. If you then menu bar and click Add to favourites. You can store the address press Ctrl and Enter, the text in any of the folders. http://www is added automatically. If you want to visit one of your favourite pages, click Favourites on the button bar. In the panel on the left you will see a list of all your previously stored pages.

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-5 Content Advisor Content With Content Advisor, you can: Advisor ➜ Control Internet access. The Internet provides you ➜ Set up a password. with access to a wide ➜ variety of information; Set up a list of Web sites that cannot be viewed by people however, some who use your computer. information may not be ➜ Determine what people who use your computer can view suitable for every viewer. with or without your permission.

Restricting Internet Content

1. On the Windows taskbar, click Start, point to Settings, then Control Panel, and then Internet Tools. 2. Click the Content tab. 3. In the Content Advisor area, click Enable. The Content Advisor window is displayed. 4. Click a category in the list, and then drag the slider to set the limits you want to use. 5. Repeat this process for each category you want to limit, and then click OK. 6. The Create Supervisor Password window is displayed. Enter your password, then re-enter your password to confirm. 7. Click OK, and click OK on the Internet Properties window.

5-6 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND E-mail E-mail Setting Up Outlook Express e-mail

E-mail (electronic mail) is 1. Press the Instant e-mail ƒ very similar to the mail the button on the Internet postal carrier delivers to keyboard. your home or office – except much faster. 2. Click the Send and Receive button on the toolbar. A dialog box requesting your password You can send letters, is displayed. pictures, postcards – even music and video clips – to 3. Type a password. friends, family, and 4. Click Remember Password to avoid retyping your password co-workers in an instant. each time you access the Internet. Outlook Express is an 5. Click OK. You are now set up and ready to use e-mail. e-mail program that comes with your computer. Other e-mail programs include AOL and Hotmail. Typing an e-mail Message

Regardless of the e-mail software you choose, creating an e-mail message is like filling out a form. When typing an e-mail If you receive an error message, you must complete the following: message saying that your e-mail was undeliverable, Feature Description check the address, To: E-mail address of the recipient punctuation, and spacing and then try sending it again. Subject: Summary of your message in a few words Cc: Person or persons receiving a copy of your message Message: Content of your message

You can also send a Bcc, known as a blind copy. The recipient of the blind copy is not listed on the e-mails received by the other recipients.

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-7 Understanding e-mail Addresses

To send and receive e- Some ISPs allow you to pick an e-mail address, but others mail, you need an e-mail require you to follow a set pattern: address so that your ➜ Internet Service Provider your name (ISP) will know where to ➜ @ “pick up” and “deliver” mail. ➜ ISP server name ISP names can be longer and more complex, but basically anything to the right of the @ sign is the ISP server name and anything to the left is the user name. For example:

E-mail extensions identify the type of server where an organisation resides. Some of the most common e-mail extensions and their descriptions are as follows: Extension Description Your ISP will guide you through the process of selecting an .org organisation Internet name and address unique only to you. .com commercial .net commercial .edu education

5-8 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND Sending an e-mail Using Outlook Express

Now that you’ve 1. Press the Instant e-mail ƒ connected to an ISP, have button on the Internet set up Outlook Express, keyboard. and have an Internet 2. Click the New Mail address, it’s time to write Message icon 1. your first e-mail message. 3. Type the recipient’s e-mail address in the To... box 2. 4. Type the subject of E-mail addresses are written your message in the in a very specific way. Be Subject box 3. sure the e-mail address you 5. Type your message in the enter contains no spaces and message window 4. has a full stop after the server name. Dashes and 6. Click Send 5. underscores may be used. Capital letters may be required. Ask e-mail recipients exactly how to Reading Your Outlook Express write their e-mail addresses. e-mail Messages

1. Press the Instant e-mail ƒ button on the Internet keyboard. 2. Click Inbox. New messages appear in bold type. 3. Double-click the message to display the message text. 4. Click the Close button in the upper right corner of the screen to close the e-mail, or press the Delete key on the keyboard to delete the message. You might also choose to move the message to (file it in) a different folder.

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-9 Advanced e-mail Functions Advanced Sending an e-mail Attachment in e-mail Microsoft Outlook Express

Functions 1. After typing an e-mail message in Outlook Express, E-mail is a great way to click the Insert menu and send files across the select File Attachment. The Internet, and the procedure Insert Attachment dialog is simple. Just follow these box is displayed. steps to attach a file to your e-mail. 2. Locate the file that you want to attach to the e-mail. You may need to click the down arrow next to the Look in box When you insert a file to select the appropriate drive. attachment into an e-mail, 3. Click the file that you want to attach to the e-mail. your computer creates a copy of the file. Your original file 4. Click the Attach button. The Insert Attachment dialog box does not move from its closes and the file is inserted as an attachment into your location. e-mail.

Note: You should avoid attaching large files to e-mails, for example, an attachment over 1MB may take several minutes to send.

You can also insert an attachment by clicking the Attach V button on the e-mail message rather than going to the File menu.

5-10 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND Opening an e-mail Attachment

You may receive e-mails To open an e-mail attachment, open the e-mail message and with attached files. If an double click the paperclip icon on the button bar. Once the file e-mail contains an is open, you can: attachment, a paperclip V ➜ icon is displayed next to View the file. If you do not want to save, modify, or print the the e-mail. file, after viewing, click the Close button. The file closes and you are returned to the e-mail that contains the attachment. ➜ Save the file. You can save a file attachment while it is open. While viewing an e-mail Or you can save the attachment without opening the file by attachment, the e-mail clicking the File menu and selecting Save Attachments, and message that contains the then specifying a drive or folder in the Save Attachments attachment is minimized on dialog box. You can specify a new name for the file in the the Windows taskbar so that File Name box if you don’t want to use the current file you can easily return to the name. message by clicking it. ➜ Print the file. You can print the file attachment while it is open. Or you can print the attachment without opening the file by clicking the File menu and selecting Print. Then select the Print attached files with item(s) check box in the Print dialog box.

MY PRESARIO—GETTING STARTED AND BEYOND CONNECTING TO THE INTERNET 5-11 Enabling and Disabling the Automatic E-mail notification feature

On the right hand side of your keyboard there is an e-mail light to indicate when you have received new mail messages. With the Internet Time feature you can specify a time for your computer to connect to your Internet Service Provider (ISP) and check for new mail while you are away. Follow these steps to change the mail checking settings. 1. Click Start >> Settings >> Control Panel. 2. Double-click Digital Dashboard. 3. On the General Settings tab, make sure the Enable Digital Dashboard box is checked. 4. On the Internet Time tab, make sure the Enable Internet Time box is checked and verify the time settings.

Important: telephone charges may apply.

5. On the E-Mail Waiting tab, make sure the Enable E-mail Waiting box is checked. 6. On the Dial Up Settings tab, enter the information to auto- dial your ISP. You can disable either the mail checking feature or the Internet Time feature by clearing the Enable box on the appropriate tab.

5-12 CONNECTING TO THE INTERNET MY PRESARIO—GETTING STARTED AND BEYOND Common Tasks 6 In this chapter, you learn how to In This Chapter perform some of the more common activities with your Print Basics, 6-2 new Internet PC.

Games, 6-3

Software, 6-4

MY PRESARIO—GETTING STARTED AND BEYOND COMMON TASKS 6-1 Print Basics Print Basics Using the Menu to Print

To print one or more pages 1. Click File on the menu bar. from a document file or Web page, you have to 2. Click Print. The Print dialog box is displayed. connect your printer and 3. Select the printing options you want. install the necessary software. These procedures • Confirm the printer you are printing to 1. are detailed in the “Setting 2 Up Your Computer” • Choose the page range to print . chapter in this guide. – All pages To see what the document – The current page you are viewing will look like when printed, – A range of pages (for example, type 1–4) select the Print Preview option from the File menu. • Confirm the number of copies you want to print 3. This option is available in • Select All, Odd, or Even pages in range 4. most software packages.

For additional information about your printer, refer to the manufacturer’s documentation.

4. Click OK.

Note: These options vary depending on the printer you installed.

6-2 COMMON TASKS MY PRESARIO—GETTING STARTED AND BEYOND Digital Audio Files Games Games Playing Preinstalled Games Your new Internet PC is on Your Computer not only a powerful tool for surfing the Internet and 1. From the Windows taskbar, running software, it can click the Start button. also allow you to play games. Your computer 2. Point to Programs, then came with several Games. Windows games 3. Click the icon for the game preinstalled, and many you want to play. more are available for purchase or by downloading from the Internet. You can play games online with other players from all over the world. Before purchasing a game, check the computer requirements (listed on the outside of the game box) to make sure that your computer is configured correctly for the game you want to buy.

You should always use the same disc drive (CD-ROM or DVD-ROM) that you used to install the game when you play the game. If you experience problems installing or playing a game, contact the game manufacturer for assistance, or visit their Web site for updates.

MY PRESARIO—GETTING STARTED AND BEYOND COMMON TASKS 6-3 Software Software Installing Software from a CD, DVD, or You may want to purchase Diskette and install additional software. Software can be The installation process automatically begins when you insert installed from a CD, DVD, the CD into the CD drive. If the installation process doesn’t or diskette, and it can be automatically begin, refer to the documentation that came with downloaded from a Web the software. If no documentation exists, follow the procedure site. listed here to install software from a CD or diskette. 1. Close all open programs. 2. From the Windows taskbar, click the Start button, point You may want to determine to Settings, and then click the size of your hard drive Control Panel. and how much free space is remaining before you 3. Double-click the Add/ download or install software. Remove Programs ¤ icon. Refer to the “Determining The Add/Remove Programs Your Hard Drive Size” topic Properties window is in this chapter for details. displayed. In the event of difficulties with the installation, 4. Click Install. contact the software 5. Insert the CD or diskette into manufacturer. the proper drive and click Next. Microsoft Windows will begin the installation process. When selecting software for your computer, make sure the packaging states that it is compatible with your version of Microsoft Windows, your computer memory, processor, and available disk space.

6-4 COMMON TASKS MY PRESARIO—GETTING STARTED AND BEYOND If you download software Installing Software Downloaded from the from a Web site, follow the installation instructions Internet that are usually displayed 1. Before you start downloading, note the location on the hard on the Web page. If drive where the files will be stored. Also, make sure that you installation instructions are have enough disk space available. See the “Computer not available, complete the Upgrades” chapter in this guide for information on checking steps listed here. your hard disk space. 2. After the download is complete, terminate your Internet connection. Before downloading files of 3. Close all other open programs. any kind from the Internet, make sure that call-waiting is 4. From the Windows taskbar, click the Start button, point to disabled and that your Settings, and then click Control Panel. The Control Panel anti-virus utility is running. window is displayed. 5. Double-click the Add/Remove Programs ¤ icon. The Add/ Remove Programs Properties window is displayed. If the download process is 6. Click the Install button. The Install Program wizard is interrupted, you must restart displayed. the download procedure from the beginning. 7. Click the Next button. The Run Installation Program window is displayed. 8. Click the Browse button. The Browse dialog box is For more information on displayed. anti-virus software, see the 9. Locate and select the Setup.exe or Install.exe file for the “Preventive Maintenance” downloaded software. chapter in this guide. 10. Click the Open button to begin the installation process.

Some software is downloaded in a compressed state. Most Web sites using this technology provide links to download the appropriate utility, such as WinZip, to decompress the files.

MY PRESARIO—GETTING STARTED AND BEYOND COMMON TASKS 6-5 6-6 COMMON TASKS MY PRESARIO—GETTING STARTED AND BEYOND Computer Upgrades 7 Your Compaq Internet PC is easily upgradable. It is designed In This Chapter with an Easy Access panel to allow quick and easy access to the internal components. This chapter provides installation Internal Components, 7-2 instructions for most hardware components. Note: If you would like to replace the system board or microprocessor, please Upgrading Components, contact the Compaq Product Information Center at the telephone number 7-3 listed in your warranty.

Adding Components, 7-8 Your safety is important. Before performing any procedures involving the components, take a few minutes to read the Warning and Caution statements in the “Introduction” chapter of this guide. Following the guidelines in these statements will help reduce the risk of personal injury or equipment damage.

MY PRESARIO—GETTING STARTED AND BEYOND COMPUTER UPGRADES 7-1 Internal Components Internal Accessing Internal Computer Components Components 1. Press the Power button to Your Computer is turn off the computer. constructed with an Easy 2. Disconnect the power cable Access panel. This design from the wall and computer. makes accessing the internal parts easy.

y.

3. Remove the screw securing the side access panel. Failure to disconnect the power from the computer 4. Locate the latch directly may result in personal injury. below the screw, pull down, and hold in the down position.

Before working with the components inside the computer, you must ground yourself and the equipment to 5. Grab the handle and slide the prevent static electricity from side panel from the chassis. damaging the parts. To discharge any static buildup, 6. Turn the computer on its you should touch a metal part side, with the open side of the computer chassis facing up. before touching any internal parts.

7-2 COMPUTER UPGRADES MY PRESARIO—GETTING STARTED AND BEYOND Upgrading Components Upgrading Upgrading the CD-ROM, CD-RW, Components and DVD-ROM Drives

The CD-ROM, CD-RW, 1. Complete the “Accessing and DVD-ROM drives are Internal Computer Components” often called optical drives procedure. because they use light to 2. Locate the drive door lock read and write information inside the chassis. to a compact disc (CD) or DVD. These discs store 3. Rotate the lock to the down massive amounts of position to unlock the upper information. front panel door. Your CD-ROM drive allows you to read data from a CD. A CD holds 600 Mb of data. The CD-RW drive allows you to read and write data to disc(s) for permanent 4. Press the indention located storage. The CD-RW drive on the lower front panel to allows you to record video open the lower door. and audio. The DVD-ROM drive allows you to view your favourite movies and listen to music on DVDs. It can also read CDs.

You do not have to place the lock in the up position after replacing the new drive(s).

MY PRESARIO—GETTING STARTED AND BEYOND COMPUTER UPGRADES 7-3 5. Grasp under the bottom of the upper front panel door, lift up, and remove from the hooks. The upper front panel door was designed with finger holes to make opening the door easy.

The drive data cable has a colour pull tab to help you 6. Connect the data cable to the identify the cable. drive.

T 7. Connect the audio and power cables to the drive.

8. Press both sides of the drive rails and pull the drive from the front of the computer.

7-4 COMPUTER UPGRADES MY PRESARIO—GETTING STARTED AND BEYOND 9. Pull the drive from the front of the computer.

The drive rails snap on and off the drive(s). Save the drive rails that came with your computer. They will be used on your new drive(s).

10. Pull the drive rails from each side of the drive and replace the rails on the new drive. 11. Reverse the procedure to replace the CD-ROM, CD-RW, or DVD-ROM drive.

.

MY PRESARIO—GETTING STARTED AND BEYOND COMPUTER UPGRADES 7-5 Upgrading Computer Memory

Memory is the workspace 1. Complete the “Accessing Internal Computer Components” for your computer. Data procedure. and instructions are stored 2. Pull outward on the release temporarily in memory. latches found on both ends The most powerful of the memory module. processor and the fastest hard drive won’t let you do 3. Lift the memory module much without the from the system board slot. workroom to keep the program and data close at 4. Reverse the procedure to hand. replace the memory module. There are several different 5. Snap both latches securely types of memory modules. into place. Your computer uses Synchronous Dynamic Random Access Memory (SDRAM).

If a blank screen is displayed after replacing the memory module, the memory is incorrectly installed. Repeat the steps to reinstall the memory module.

Upgrade memory modules of identical type and speed to match what was originally installed in your computer.

7-6 COMPUTER UPGRADES MY PRESARIO—GETTING STARTED AND BEYOND Determining Your Hard Drive Size

This procedure shows you 1. Double-click the My how to determine the size Computer g icon on the of your hard drive and how Windows desktop. The My much free space is Computer window is remaining. displayed. 2. Right-click the Hard Drive q icon (drive C). 3. Select Properties from the You should check the size of pop-up menu. The Properties your hard drive before downloading or installing window is displayed. The software programs. If you do size of the hard drive and the not have enough free space, amount of free space you will receive an error remaining are found under the message and the program General tab. will not be loaded onto your computer. IMPORTANT NOTE: Your hard drive is partitioned into two drives, the C drive and the D drive. Your D drive contains important operating system backup files and diagnostics. These two drives together make up your total hard drive capacity; take the size of both partitions into account when determining the size of the hard drive.

MY PRESARIO—GETTING STARTED AND BEYOND COMPUTER UPGRADES 7-7 Adding Components Adding Adding an Additional Hard Drive Components 1. Complete the “Accessing Internal Computer Components” The hard drive is used to procedure. store information 2. Remove the screw from the permanently inside your second hard drive bracket. computer. Before adding an additional hard drive, Caution: Dropping the hard back up the important data drive might damage the read/ files of your original hard write head, which can cause drive for safekeeping on damage to the head or loss of CD or diskette. data. 3. Mount the extra hard drive bracket tabs into the hooks on the hard drive bracket. Save the screw securing the hard drive for your replacement hard drive.

4. Insert the screw and secure the hard drive bracket to the chassis wall. The hard drive data cable has 5. Connect the hard drive data a colour pull tab to help you and power cable. identify the cable.

7-8 COMPUTER UPGRADES MY PRESARIO—GETTING STARTED AND BEYOND Adding an Expansion or Option Card

An expansion card is a 1. Complete the “Accessing Internal Computer Components” circuit board that fits into a procedure. computer expansion slot to add a certain function: a 2. Align the expansion card modem, sound or audio with the slot on the system card, Network Interface board and rear connector slot Card (NIC), or Small on the chassis and insert the Computer System expansion card carefully and Interface (SCSI) adapter. firmly into the slot. This topic shows you how to upgrade or replace 3. Place the slot screw into the expansion and option chassis slot to secure the cards in the computer. expansion card to the Expansion and option chassis. cards can include graphics, 4. Reverse the procedure to audio, modem, replace the expansion card. networking, and other solutions for Accelerated Graphics Port (AGP) or Peripheral Component Interconnect (PCI) slots.

The type and number of expansion slots may vary by model.

Be sure the expansion card is properly positioned into the rear connector slot on the chassis.

MY PRESARIO—GETTING STARTED AND BEYOND COMPUTER UPGRADES 7-9 7-10 COMPUTER UPGRADES MY PRESARIO—GETTING STARTED AND BEYOND Getting Help 8

This section provides information for identifying and fixing In This Chapter common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many Helpful Hints, 8-2 computer problems.

Recovery Process, 8-3

Troubleshooting, 8-12

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-1 Helpful Hints Helpful Hints If you encounter problems with your computer, monitor, or software, review the following check list before taking further action: ➜ Check that the computer and monitor are plugged into a You can find useful Compaq working electrical outlet. Help and Support telephone ➜ Check to see that the computer is turned on and the power numbers in your Compaq ∏ Warranty Statement. light located on the front of the computer is on. ➜ Check to see that the monitor is turned on and the power light ∏ on the front of the monitor is on.

For additional ➜ Turn up the brightness and contrast controls of the monitor troubleshooting information if the screen is dim. related to your printer or ➜ monitor, see the Check all cable connections for loose or incorrect documentation that came with connections. your equipment. ➜ Remove the diskette from the diskette drive before turning on your computer. ➜ Run Windows Diagnostics to determine and repair minor problems.

Entering BIOS (CMOS) Setup To enter the BIOS setup: As the computer powers on, press the F10 key while the cursor is displayed in the upper right corner of the screen with the word COMPAQ displayed in red on a black background (before Windows starts).

. Contacting Technical Support If you are unable to fix your computer after reviewing this chapter and checking the Compaq Web site, contact Technical Support at the number listed in your Certificate of Warranty.

8-2 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Recovery Process Recovery Compaq “QuickRestore” Software Tools Process When you install new software or drivers, or if you have accidentally deleted important files from your operating system, you may find that your PC does not work properly anymore. Your Compaq Presario is equipped with a variety of Everything added to the hard “QuickRestore” software tools to help you to recover from drive since you last backed up software problems. the system will be lost after you perform a factory restore. ➜ You can back up an existing system and restore your PC to exactly the same configuration later. It is very useful to do this after you have personalised your PC settings. ➜ You can restore specific Compaq drivers for graphic cards, audio cards, modems etc. ➜ You can restore your PC back to factory settings. To make this possible, your hard drive is divided into 2 partitions. The C: partition contains the operating system, applications you have installed, and your personal documents. The D:\ partition contains the files which are necessary to restore your PC. After booting, a menu is presented with the different restore options. For certain recovery options you will need the Recovery CD provided in the box. Simply follow the online guidelines.

Important: If you want to make use of Compaq's advanced software recovery tools, it is essential not to delete any files from the D:\ partition. To be even safer, you should not store any user files or programs on the D:\ partition.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-3 Using the “QuickRestore” Tools

The “QuickRestore” tools on your hard drive, used in conjunction with the Recovery CD, can reinstall the software to the state it was in when you purchased the computer. You also have the option of restoring your computer to the way it was when you performed the last User Backup. Restarting your computer with the Recovery CD in the diskette drive provides the following options: ➜ The Emergency Diskette option creates an emergency recovery diskette that stores the system information that came with your computer. This diskette is necessary, if you need to install a new image on a new hard drive, or the current hard drive is empty and has no partitions. You cannot reboot the system with this diskette. ➜ The User Backup option creates a backup of the current C drive Windows configuration. The backup is stored in USER.PQI files on the D drive. ➜ The User Restore option extracts the data from the USER.PQI files on the D drive and restores the C drive to the settings as they existed at the time of your last User Backup. ➜ The Factory Restore option restores the computer to its original factory condition. You will need to re-enter your factory registration information again, and you may be prompted to insert your emergency diskette. ➜ The Selective Restore option allows you to select specific Compaq drivers or applications you want to reinstall without reformatting your hard disk. ➜ The Exit option exits the Recovery CD.

8-4 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Creating an Emergency Recovery Diskette

1. Insert your Compaq Recovery CD into your CD-ROM, CD-RW, or DVD-ROM drive. Before you perform any 2. Turn off your computer by clicking the Start button; click on restore or backup tasks, create Shut Down. The Shut Down Windows pop-up box is an Emergency Diskette. displayed. 3. Select the Shut down option. 4. Click OK. The system powers down. 5. Turn on your computer by pressing the Power button on the front of your computer. The system reboots and the Compaq Recovery CD Menu is displayed. 6. From the Compaq Recovery CD Menu, select 1 (Create Emergency Diskette) by pressing the number 1 key on your keyboard. 7. You are prompted to insert a blank, formatted, 3½-inch disk. Insert a disk into the disk drive and press Enter. 8. When the Compaq Recovery CD finishes creating the Emergency Recovery Diskette, remove the disk from the drive, label it, and store it in a safe place for emergency use.

Note: Label your disk “Compaq Emergency Recovery Diskette” so that it is easy to locate in the event of a system emergency.

9. Press Enter to return to the Compaq Recovery CD Menu. 10. To exit the Compaq Recovery CD Menu, select 5 (Exit) by pressing the number 5 key on your keyboard. 11. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive. 12. Press Enter to restart your computer.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-5 User Backup User Backup backs up all 1. Insert your Compaq Recovery CD into your CD-ROM, the information and files on CD-RW, or DVD-ROM drive. your hard drive and stores them in a separate partition 2. Turn off your computer by clicking the Start button; click on on your hard drive for later Shut Down. The Shut Down Windows pop-up box is use. Complete a User displayed. Backup to protect your personal files and data. 3. Select the Shut down option. 4. Click OK. The system powers down. 5. Turn on your computer by pressing the Power button on the front of your computer. The system reboots and the Compaq Recovery CD Menu is displayed. 6. From the Compaq Recovery CD Menu, select 2 (User Backup) by pressing the number 2 key on your keyboard. The backup process takes several minutes.

Note: If the hard drive partition does not have enough space to store the User Backup, you may be prompted to increase the size of this partition. Answer Yes to complete the User Backup. Be aware that drive C is correspondingly reduced in size.

7. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive. 8. Press Enter to restart your computer.

8-6 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Increasing the Size of the User Backup If the hard drive partition Partition does not have enough space to store the User Backup, Caution: Increasing the size of your SystemSave partition may take you may be prompted to several minutes to complete. Do not press any keys or turn off your increase the size of this computer while increasing the size of the partition. Failure to partition. observe this caution can result in damage or permanent loss of important files.

A message is displayed asking you if you want to resize your SystemSave partition. The Resize SystemSave option is the default option. To increase the size of the partition, click the OK button. Be aware that the size of the C drive decreases as the size of the SystemSave partition increases. The computer automatically begins resizing the partition and then completes User Backup.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-7 User Restore

User Restore restores your Note: You must have performed a User Backup at least once to use this system to the configuration option. that was saved the last time you completed User 1. Insert your Compaq Recovery CD into your CD-ROM, Backup. CD-RW, or DVD-ROM drive. The User Restore option is 2. Turn off your computer by clicking the Start button; click not used as often as User Shut Down. The Shut Down Windows pop-up box is Backup, and should be displayed. performed only when you need to restore your system 3. Select the Shut down option. to its last User Backup 4. Click OK. The system powers down. condition. 5. Turn on your computer by pressing the Power button on the front of your computer. The system reboots and the Compaq Recovery CD Menu is displayed.

Note: If menu option number 3 says “No User Information found”, you have not yet performed a User Backup. You are unable to perform a User Restore unless you have performed at least one User Backup.

6. From the Compaq Recovery CD Menu, select 3 (User Restore) by pressing the number 3 key on your keyboard.

Caution: Any files, programs, and data installed or created after your last User Backup are deleted after you press Enter.

7. Press Enter to continue. The User Restore process takes several minutes. 8. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive. 9. Press Enter to restart your computer.

8-8 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Factory Restore

Factory Restore returns Caution: Factory Restore deletes all of the information and data your computer to its stored on your computer’s hard drive. All added personal files, original, factory-installed software, and other data will be lost. Before completing Factory software configuration. Restore, copy your data to disks or save your data to an external This option reformats your device to prevent permanent loss of your data. hard drive and removes all data from your computer. 1. Insert your Compaq Recovery CD into your CD-ROM, CD-RW, or DVD-ROM drive. 2. Turn off your PC by clicking the Start button; click on Shut Down. The Shut Down Windows dialog box is displayed. 3. Select Shut down. 4. Click OK. The system powers down. 5. Turn on your computer by pressing the Power button on the front of your computer. The system reboots and the Compaq Recovery CD Menu is displayed.

Note: If menu option number 4 says “No Factory Image found,” you must use QuickRestore CDs to perform this function.

Caution: If you have not copied or backed up your personal files, software, or other data onto disks to be recopied onto your hard drive, they will be lost after you press Enter.

6. You are prompted that continuing this procedure will delete the data on your hard drive. Press Enter if you wish to continue. The Factory Restore process takes several minutes. 7. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive. 8. Press Enter to continue. 9. Once Factory Restore is complete, you may be prompted to provide the start-up information again to reinstall Windows. 10. Follow the prompts to restore your computer to its original factory condition.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-9 Exiting the Compaq Recovery CD

After loading the Recovery CD, if you choose not to complete any of the options, it will be necessary to restart your computer. Perform the following steps to exit the Recovery CD: 1. From the Compaq Recovery CD Menu, select 5 (Exit) by pressing the number 5 key on your keyboard. 2. The CD tray opens automatically, and you are prompted to remove the Compaq Recovery CD. Remove the CD from the CD-ROM, CD-RW, or DVD-ROM drive. 3. Press Enter to restart your computer.

8-10 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Selective Restore

Selective Restore allows 1. Double-click the Compaq Help and Support icon on the you to select certain Windows Desktop. The Compaq Knowledge Center Web Compaq drivers or page is displayed. applications you want to 2. Click on Restore My Presario in the right column of the reinstall without screen. reformatting your hard drive. 3. Click on Item 2, Compaq Quick Restore. The Compaq QuickRestore screen is displayed. 4. Move the mouse pointer over the icons on the left side of the screen to find Selective Restore. 5. Click on the icon for the component you want to reinstall from the list of icons provided. A message screen is displayed, “Are you sure you want to restore this software?”. 6. Click on Yes.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-11 Troubleshooting Troubleshooting Information in this section is divided into three areas: Symptom, Problem, and Solution. If a solution does not fix your problem, try all the The Symptom line describes the symptom or warning for the other solutions for the type of problem you are having. The Problem column identifies symptom, or try the one or more reasons why the symptom has occurred. And the solution a second time. Solution column describes what you should do to try to fix the problem.

Note: Some of the symptoms listed for certain problems will not apply to your computer. For specific problems relating to the monitor or printer, refer to the documentation that came with the equipment.

Audio

Symptom Problem Solution No sound. Speakers are not Turn on the speakers. turned on. Speaker cables are Shut down your computer using the normal not properly shutdown procedure. Reconnect the speakers. connected. Refer to the Quick Setup Poster for instructions. Always make sure that you follow the colour coding, connecting the same colour connector to the same colour port. Sound is too low. Volume has been On the Windows taskbar, click the Volume icon and muted. clear the Mute check box. Computer is in Sleep See “Waking Your Computer” in this guide. mode, as indicated by an unlit Power Status light on the front of the computer. Powered speakers Use powered speakers. are not being used. Volume has been Click the Volume icon on the Windows taskbar, set too low. click the Volume slider bar, and then drag it up. Or press the Volume Up button on your Compaq Internet keyboard.

8-12 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problem Solution Sound is distorted. Volume is too high. 1. Click the Volume ÷ icon on the Windows taskbar. 2. Click the Volume slider bar and drag it down. Or press the Volume Down button on your Compaq Internet keyboard. Speakers may be Call Compaq Technical Support. Refer to your damaged. Certificate of Warranty for details. Volume ÷ icon is missing Multimedia settings 1. From the Windows taskbar, click Start, point to from Windows taskbar. have been changed. Settings, and then click Control Panel. The Control Panel window is displayed. 2. Double-click the Multimedia icon. The Multimedia dialog box is displayed. 3. Select the Show volume control on taskbar check box. 4. Click OK to apply the new setting. Audio CD or DVD does not play. See CD or DVD topics in this section.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-13 CD-ROM, CD-RW, or DVD-ROM

Symptom Problem Solution CD-ROM, CD-RW, or DVD-ROM CD has been inserted Properly reinsert the CD. drive cannot read a disc or incorrectly. takes too long to start. The DVD-ROM drive Wait at least 30 seconds to allow the DVD-ROM takes longer to start drive determine the type of media being played. because it has to If the disc still does not start, read the other determine the type of solutions listed in this topic. media being played, such as audio or video. CD or DVD disc is dirty. Clean CD or DVD with a CD cleaning kit, which is available in most computer stores. Windows does not 1. From the Windows taskbar, click Start, point detect CD-ROM, to Settings, and then click Control Panel. CD-RW, DVD-ROM or The Control Panel window is displayed. combo driver. 2. Double-click the System icon. The System Properties dialog box is displayed. 3. Click the Device Manager tab. 4. Click the + sign next to the CD-ROM or DVD- ROM drive and select the installed driver. 5. Click the Remove button, and click OK twice. 6. Restart your computer, and let Windows detect the CD-ROM or DVD-ROM driver. Recording audio CDs is difficult Wrong or poor quality Try a different brand of media. Quality varies or impossible. media type. widely between manufacturers. CD does not eject after eject Disc may have been 1. Shut down the computer. button is pushed. improperly inserted, or 2. Gently push the tip of a straightened paper power may have failed clip into the hole beside the CD-ROM, CD-RW, while playing a CD or DVD-ROM or combo door. If the hole is not DVD disc. visible, you can locate it under the pull-down flap.

8-14 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Diskette Drive

Symptom Problem Solution Not reading drive: “Abort, A non-formatted To format the diskette: Retry, Fail?” message appears. diskette has been 1. Double-click the My Computer icon on the inserted. Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select desired options, and click Start to begin formatting the diskette. Diskette is damaged. Replace the diskette with a new one. “Non-system disk or disk A diskette that does When drive activity stops (green light turns off), error” message is displayed at not contain system remove diskette and press the Spacebar. The startup. files needed to start computer should start up. your computer has been inserted in drive. Disk error has Restart your computer by pressing the occurred. Start/Reset button. If the error returns, see the next problem “System files have been damaged”. System files have been 1. Insert a start-up disk in the diskette drive. damaged. 2. Restart your computer. 3. At the A:> prompt, type SYS C: and press the Enter key. The following message is displayed: SYSTEM TRANSFERRED. This task will restore the system files to the hard drive. 4. Restart your computer. Hard drive has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-15 Symptom Problem Solution Diskette drive light stays on. Diskette has been Remove the diskette and reinsert it as follows: incorrectly inserted. Insert the edge with the sliding cover into the drive and push all the way in until the diskette stops. Diskette drive cannot save Diskette is damaged. Remove the diskette and insert a new diskette. If information to diskette. the problem persists, run the Windows Maintenance Wizard to repair the drive: 1. From the Windows taskbar, click the Start button, point to Programs, then Accessories, then System Tools, and then click Maintenance Wizard. The Maintenance Wizard is displayed. 2. Select the Perform maintenance now option. 3. Click OK. Diskette is not To format the diskette: formatted. 1. Double-click the My Computer icon on the Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select the desired options, and click Start to begin formatting the diskette. Diskette is Slide the write-protection tab to the unlocked write-protected. position on the diskette. Diskette is full or file is Use another diskette or compress the file to too big. reduce the size. File save command not When saving information to the diskette drive, properly executed. verify that you are using the correct drive letter. Diskette drive cannot read a Diskette is damaged. Replace the damaged diskette. diskette. Diskette drive has Call Compaq Technical Support. Refer to your failed. Certificate of Warranty for details.

8-16 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problem Solution Diskette is not To format the diskette: formatted. 1. Double-click the My Computer icon on the Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select the desired options, and click Start to begin formatting the diskette. The wrong diskette Check the type of drive you have and use the type is being used. correct diskette type. Diskette drive has Call Compaq Technical Support. Refer to your failed. Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-17 Display (Monitor)

Symptom Problem Solution Screen is blank, and monitor Monitor power cable is Reconnect the power plug on back of monitor power light is not lit. not connected to and at wall outlet. monitor or wall outlet. Screen is blank. Monitor is not turned Press the Power button on the front of the on. monitor. Monitor connector Inspect the monitor video connector for bent cable is not properly pins. If there are no bent pins, reconnect the connected to back of monitor connector cable at the back of your computer. computer. Screen saver is Press any key or move mouse to make screen enabled. display visible again. Computer is in Sleep See “Waking Your Computer” in this guide. mode, as shown on the keyboard LED panel. If you have a flat-panel Refer to your Certificate of Warranty for details. monitor (available on selected models), you may need a Digital Video Interface and connector. Display fills only part of the If you are using a 1. On the Windows taskbar, click Start, point to screen. flat-panel monitor Settings, and then click Control Panel. The (available on selected Control Panel window is displayed. models), your 2. Double-click the Display icon. The Display resolution settings are Properties dialog box is displayed. not set properly. 3. Click the Settings tab. 4. Click the resolution slider for the Screen and drag it to the right. Repeat this step for the Desktop resolution slider. Increase the resolutions to the maximum allowable. 5. Click OK to accept the new settings.

8-18 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problem Solution Display is too faint. Brightness and Adjust the brightness and contrast controls on contrast controls are your monitor. not set properly. Resolution cannot be adjusted Windows does not 1. On the Windows taskbar, click Start, point to to desired setting. detect display driver. Settings, and then click Control Panel. The Control Panel window is displayed. 2. Double-click the System icon. The System Properties dialog box is displayed. 3. Click the Device Manager tab. 4. Click the plus sign next to Display Adapters and select the installed display adapter. 5. Click the Remove button, and click OK. 6. Restart your computer, and let Windows detect the display driver.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-19 Hard Drive

Symptom Problem Solution Computer seems to be locked Program in use has Attempt a normal Windows shutdown. If this up. stopped responding to fails, press the Reset button for four or more commands. seconds to turn off the power. To restart your computer, press the Reset button again. Hard drive error message is Part of the hard drive Run the Windows Maintenance Wizard to repair displayed. has failed. the drive: 1. From the Windows taskbar, click the Start button, point to Programs, then Accessories, then System Tools, and then click Maintenance Wizard. The Maintenance Wizard is displayed. 2. Select the Perform maintenance now option. 3. Click OK. Hard drive fault protection error Part of hard drive is Call Compaq Technical Support. Refer to your message is displayed. about to fail or could Certificate of Warranty for details. already have failed.

8-20 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problem Solution Hard drive has failed. Check whether your hard drive has become defective using the Hard Drive Self-test which is part of your BIOS. See below. NOTE: Use the arrow keys to move between options and Enter key to select. 1. Restart your PC and press F10 to go into the BIOS setup menu. 2. Under BIOS setup select Storage and IDE DPS Self-test. 3. A window will show all available hard drives that are on the system. 4. Use the Up and Down arrows to select the target drive and press F10. 5. A window displays the estimated time for the test (e.g. a 10 GB drive will take approximately 20 minutes). 6. Press F10 to start testing. 7. The system then goes through two self-tests. (As these tests run under BIOS the refresh on the display is not a true indication of status.) 8. A window displays the result of the tests. Press any key to continue. (If a drive fails there is a signature and the drive will always identify the failure.) Select “IDE DPS Self-test” to re-test or test other drive. Call Compaq Technical Support. Refer to your Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-21 Internet Access

Symptom Problem Solution Cannot connect to the Internet. Internet Service Verify Internet settings or contact your ISP for Provider (ISP) account assistance. is not set up properly. Phone line is not Contact your telephone company for assistance. working. Modem is not set up Reconnect the modem, verifying that the properly. telephone line is properly connected from the wall to the computer, and from the computer to any attached telephones. Web browser is not set Verify that the Web browser is installed and set up properly. up to work with your ISP. Cannot automatically launch You must log in to your Log in to your ISP and launch the desired Internet programs. ISP before some program. programs will start. Internet takes too long to Modem is not set up Verify that correct modem speed and COM port download Web sites. properly. are selected: 1. From the Windows taskbar, click Start, point to Settings, and then click Control Panel. The Control Panel window is displayed. 2. Double-click Modems. Windows detects the modem(s) you have installed. 3. Click the Properties button. An identification window is displayed. 4. Verify that the correct modem port is set and the maximum speed of your modem is selected. Reset these settings if necessary. 5. Click OK to close the identification window. 6. Click Close to close the Modems Properties window. 7. Click The Close button in the upper right corner of the Control Panel window to return to the Windows desktop.

8-22 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Keyboard and Cordless Scroll Mouse

Symptom Problem Solution Keyboard commands and Keyboard connector is 1. From the Windows taskbar, click the Start typing are not recognized by not properly button, and then click Shut Down... The Shut computer. connected. Down Windows dialog box is displayed. 2. Select the Shut down option. 3. Click OK. 4. After the shutdown is complete, reconnect the keyboard to the back of your computer and restart your computer. Program in use has Shut down your computer using the mouse. stopped responding to Refer to the problem below, “Mouse receiver is commands. not properly connected”. Keyboard needs repair. Refer to your Certificate of Warranty for details. Mouse does not respond to Mouse receiver is not Shut down your computer using the keyboard: movement or is too slow. properly connected. 1. Press the Ctrl and Esc keys at the same time to display the Start menu. 2. Use the up or down arrow key to select Shut Down..., and then press the Enter key. 3. Select the Shut down option. You may need to use the up or down arrow key. 4. Press the Enter key to select OK. 5. After the shutdown is complete, reconnect the mouse receiver on the back of your computer (or the keyboard) and restart your computer.

Mouse will only move vertically Mouse roller ball is Remove roller ball cover from bottom of mouse or horizontally. dirty. and clean with mouse cleaning kit available from most computer stores. Program in use has Shut down your computer using the keyboard. stopped responding to Refer to the preceding problem “Mouse receiver commands. is not properly connected” for details on how to shut down using the keyboard. Mouse needs repair. Replace mouse. See your Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-23 Symptom Problem Solution The mouse does not work after The receiver may not Make sure you have connected the receiver installation, or is not detected. be connected correctly. The receiver cable goes into the correctly. computer’s USB port or PS/2 mouse port. For optimal performance, place the receiver at least 8 inches or 20 centimetres away from other electrical devices, such as computer, the computer monitor, or external storage drives. Make sure the PS/2 mouse port has the proper configuration. Refer to earlier in the documentation for the correct port configuration. Establish communication between the receiver and the mouse. Press the Connect button on the receiver, then press the connect button under the mouse. Make sure you have installed the batteries correctly. If you are working on a metallic surface, try turning the receiver on its side for better reception. Try unplugging, then reconnecting the receiver cable to your computer. You may have other Check IRQ/ address settings of these devices for system devices that conflicts, and change the settings as required. conflict with the mouse.

8-24 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Memory

Symptom Problem Solution Insufficient memory message All memory in To avoid Windows automatically running is displayed. computer is being unnecessary programs at startup: used by open 1. Click the Start button on the Windows programs, and taskbar. memory is needed for 2. Select Run. The Run dialog box is displayed. desired task. 3. In the Open box, type MSCONFIG. 4. Click OK. The System Configuration Utility dialog box is displayed. 5. Click the Startup tab, and clear the check box(es) for any unnecessary programs. 6. Close one or more programs, and restart Windows to recover memory.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-25 Power

Symptom Problem Solution Computer will not turn on. Line voltage selection Set the line voltage selection switch to the switch is not in the correct setting for your region, or call Compaq proper position for Technical Support for assistance. Refer to your your region (115V/ Certificate of Warranty for details. 230V). Wall outlet is faulty. Test the outlet by connecting a different electrical device to outlet. “Illegal Operation has Software being used is Verify that the software is certified by Microsoft Occurred” error message is not Microsoft-certified for your version of Windows (see program displayed. for your version of packaging for this information). Windows. Configuration files are If possible, save all data, close all programs, and corrupt. restart your computer. If the error message returns, you may need to back up your data files and use the QuickRestore utility. Caution: QuickRestore reformats your hard drive; all data files will be lost. Computer will not start. System files may have 1. Insert a start-up disk in the diskette drive. been damaged. You 2. Restart your computer. will need to insert a 3. At the A:> prompt, type SYS C: and press the start-up disk or Enter key. The following message will be Windows Start-Up disk displayed: SYSTEM TRANSFERRED. This task to restart your will restore the system files to your hard computer. drive. 4. Restart your computer. If this task does not restart your computer, call Compaq Technical Support. Refer to your Certificate of Warranty for details. Wrong memory Verify the accuracy of memory modules modules were used in installation by calling Compaq Technical upgrade, or memory Support. Refer to your Certificate of Warranty for modules were installed details. in the wrong location. Hard drive has been Call Compaq Technical Support. Refer to your damaged. Certificate of Warranty for details.

8-26 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problem Solution “Non-system disk or disk A diskette has been When drive activity stops, remove the diskette error” message is displayed. inserted in drive that and press the spacebar. Your computer will start does not contain the up. system files necessary to start your computer. Disk error has Restart your computer by pressing the Start/ occurred. Reset button. If the error returns, see the next problem “System files have been damaged”. System files have been 1. Insert a start-up disk in the diskette drive. damaged. 2. Restart your computer. 3. At the A:\ prompt, type SYS C: and press the Enter key. The following message will be displayed: SYSTEM TRANSFERRED. This task will restore the system files to your hard drive. 4. Restart your computer. Hard drive has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-27 Printer

Symptom Problems Solutions Printer prints in colors other Printer cartridge is out Replace the printer cartridge. than black. of black ink. Caution: Do not attempt to install a printer cartridge by moving the printer carriage manually. 1. From the Windows taskbar, click the Start button, point to Programs, and then click the printer model you have installed on your computer. 2. Select Printer Control. 3. Select the Cartridges tab. 4. In the Cartridge pull-down menu, choose the cartridge you want to install. 5. In the Action pull-down menu, select the action you want. 6. Click Install/Reinstall Cartridge. The cartridge carriage moves to the loading position in the middle of the printer. 7. Lift the printer access door. 8. Remove the old cartridge, if necessary, and install the new cartridge. 9. Close the printer access door. 10. Click Continue. Printer seems to be printing, The print cartridge may Replace the cartridge by following the directions but no characters appear on be out of ink. in the previous problem, “Printer cartridge is out the paper. of black ink”. Print cartridge nozzle Be sure the tape covering the nozzle of the print may be blocked. cartridge has been removed.

8-28 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Symptom Problems Solutions Poor print quality. Drivers are improperly Uninstall and reinstall the printer drivers: installed. 1. From the Windows taskbar, click the Start button, click Programs, point to your printer model, and then click Uninstall Drivers. 2. Follow the instructions on the screen. The program will uninstall your printer drivers. 3. To reinstall the printer drivers, insert the Printer Driver CD that came with your printer into the CD-ROM drive. On some systems the installation program automatically runs so that you can follow the instructions on the screen. To run the setup program manually, complete the following steps: 4. From the Windows taskbar, click the Start button, point to Programs, and then click Windows Explorer. 5. Select the CD-ROM drive that contains the printer driver CD. 6. Double-click the file Setup.exe to run the setup program. 7. Follow the instructions on the screen.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-29 Symptom Problems Solutions Cartridge may be Replace the cartridge by following the directions running out of ink. in the “Printer cartridge is out of black ink” problem at the beginning of this section. Cartridge nozzles may 1. From the Windows taskbar, click the Start need cleaning. button, point to Programs, and then click the printer model you have installed on your computer. 2. Select Printer Control. 3. Click the Cartridges tab. 4. Select Clean Print Nozzles. The cleaning pattern prints. 5. Follow the test instructions on the screen to obtain satisfactory print quality. You may need to run the test as many as three times. 6. If the print quality is not satisfactory, reinstall the print cartridge and rerun the test. 7. If the quality is still unsatisfactory, wipe the print cartridge nozzles. Cartridge needs to be 1. From the Windows taskbar, click the Start aligned. button, point to Programs, and then click the printer model you have installed on your computer. 2. Select Printer Control. 3. Select the Cartridges tab. 4. Click the Align Cartridges button. The cartridge alignment page prints. Follow the instructions on the screen to test and correct the alignment of your print cartridge. 5. Click OK.

8-30 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Fax Modem

Symptom Problems Solutions Cannot send or receive faxes. Fax modem is not Reconnect the fax modem, verifying the connected properly. following connections: telephone line to telephone (for external phone sets) and telephone line to wall jack (from computer to wall). Connection has failed. Telephone number is Verify whether mandatory area code is included not properly entered or in number being dialed and correct fax number number being dialled is being dialed. is not a fax number. Computer or fax Some third-party fax software can receive faxes machine is turned off, only when the program is open. or third-party program is closed. Fax modem has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-31 Symptom Problems Solutions Fax starts to send but stops Line connection Redial the fax number to resend the fax. before the transmission is failure. complete. Third-party fax Verify that correct fax modem speed and COM software does not port are selected: detect the fax modem 1. From the Windows taskbar, click Start, point driver. to Settings, and then click Control Panel. The Control Panel window is displayed. 2. Double-click Modems. Windows detects the modem you have installed. 3. Click the Properties button. An identification window is displayed. 4. Verify that the correct modem port is set and the maximum speed of your modem is selected. Reset these if necessary. 5. Click OK to close the identification window. 6. Click close to close the Modems Properties window. 7. Click the Close button in the upper right corner of the Control Panel window to return to the Windows desktop. Third-party fax Close all programs except the fax software, and software is conflicting redial the fax number. with another program. The receiver for Verify that all telephone handsets on the same another telephone on line are on their bases. the same line was picked up. Fax machine where Call location where the fax is being sent and ask call is being placed if the fax machine has paper. has run out of paper. Computer needs Call Compaq Technical Support. Refer to your repair. Certificate of Warranty for details.

8-32 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Games

Symptom Problems Solutions Game stops responding (locks Minimum hardware or Review the game documentation or packaging up) frequently. software requirements for minimum requirements. set by game manufacturer have not been met. Game was not set up Reinstall the program, noting any settings and properly when default selections that pertain to your computer, installed. and restart the game. Graphics are distorted or Incorrect version of Contact game manufacturer for updated version screen goes blank during game. of game. game’s introduction.

MY PRESARIO—GETTING STARTED AND BEYOND GETTING HELP 8-33 8-34 GETTING HELP MY PRESARIO—GETTING STARTED AND BEYOND Preventative Maintenance 9 You turn on your computer and it In This Chapter won't start. You get an error message that prevents you from What is Preventative getting your work done—and Maintenance?, 9-2 there's no one around who knows what to do. Help! Backing Up Your Files, 9-3 Computer problems can happen, but regular preventative Deleting Unwanted Files, maintenance will go a long way to 9-4 help you avoid them. Optimizing the Computer In this chapter, you will learn how to keep your computer in peak Hard Disk, 9-8 operating condition and become familiar with the important Compaq service and support tools. Anti-Virus Software, 9-9 Note: Information in this chapter is specific to Microsoft Internet Explorer, Compaq Support, 9-12 the standard Internet browser included with your computer.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-1 What is Preventative Maintenance? What is Basic preventative maintenance procedures include the Preventative following: Maintenance? ➜ Creating backups of your files ➜ Deleting unwanted files Your car needs it, people need it, and so do ➜ Optimizing your hard disk computers. Regular preventative maintenance ➜ Running VirusScan helps you avoid common Perform these preventative maintenance tasks at the intervals computer problems. recommended below, or more often if you use your computer a Preventative maintenance lot. for your computer is easier Procedure Frequency than you might think. You don’t need any special Backup Files (see note below) Monthly tools or know-how. A few Delete Unwanted Files As Needed basic procedures will help Optimize Your Hard Disk Monthly keep your computer Run Virus Scan As Needed operating at its best. Note: For more critical files, you may want to back up more often.

9-2 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Backing Up Your Files Backing Up Using Microsoft Backup Your Files 1. Close all open programs. You can use Microsoft 2. From the Windows taskbar, Backup to back up files to click the Start button, then the hard disk, diskettes, a point to Programs, then Zip disk, CD-RW, or Accessories, then System another computer on your Tools, and then click network. Backup. The Microsoft If your original files are Backup window is damaged or lost, you can displayed. restore them from the 3. Select the drive you want to backup. backup. 4. Click the Start button to begin the backup.

It is a good idea to run Microsoft Backup before deleting files from the hard disk. If you accidentally delete an important file, it can be retrieved from the back-up file.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-3 Deleting Unwanted Files Deleting Taking Inventory of Your Hard Disk Unwanted Files 1. Double-click the My g The more you use your Computer icon on the computer, the more files Windows desktop. The My you will create. In time, Computer window is the hard disk can become displayed. cluttered and performance 2. Right-click the disk you want may suffer. to free space on, and then click It’s easy to take an Properties on the pop-up inventory of files stored on menu. your computer and then do 3. On the General tab, click Disk some regular “house Cleanup. cleaning.” 4. Click the files you want to delete.

Caution: When deleting files, make When in doubt, don’t delete a sure you don’t delete any files that are file. necessary for system or program operation including the following file extensions: .exe, .dll, or .ini.

5. Click OK.

9-4 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Increasing Temporary Internet File Space

1. Double-click the Microsoft Internet Increasing the space you set Explorer icon on the for the Temporary Internet Windows desktop. Files folder allows previously visited pages to be displayed 2. From the Tools menu, faster, but decreases the click Internet Options. amount of space available for other files on your computer. 3. Click Settings. 4. To increase the amount of space to store pages in, click the slider and move it to the right. 5. Click OK to verify the new setting. 6. Click OK to apply the setting.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-5 Deleting the Internet History File

Deleting the Internet History File frees up disk space on your computer hard drive. The Internet History file keeps track of the Web sites 1. Double-click the Microsoft you visit. If you forget a URL, Internet Explorer icon on the you can check the History Windows desktop. list. 2. On the Tools menu in Internet Explorer, click Internet Options. With the Windows 3. Click the General tab. Maintenance Wizard, you can schedule preventative 4. Click Clear History. maintenance utilities to run automatically to: 5. Click OK to clear the Internet History file. ➜ Make your programs run faster Note: The History area allows you to designate the number of days that the History list keeps track of your pages. ➜ Check the hard drive for problems ➜ Free up hard drive space

9-6 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Emptying the Recycle Bin

Deleted files are sent to the 1. Double-click the Recycle Recycle Bin, but still take Bin J icon on the Windows up space on the computer desktop. hard disk. Emptying the recycle bin permanently Caution: Files that are deletes the files and frees emptied from the Recycle Bin up disk space. cannot be retrieved. 2. Click individual files and press Delete. Or click the File menu, and then click Empty Recycle Bin to remove all files. 3. Click Yes to confirm the deletion.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-7 Optimizing the Computer Hard Disk Optimizing the Using ScanDisk Computer Hard 1. Close all open programs in Disk the system tray - Compaq Service Connection, printer, You can use ScanDisk to pointcast, Norton, etc. (The check your hard disk for system tray is located at the technical errors and repair far right of the Window any damaged areas. taskbar at the bottom of the screen.) 2. From the Windows taskbar, click the Start button, then point to Programs, then ScanDisk and Disk Defragmenter take less time Accessories, then System Tools, and then click ScanDisk. to complete when run on a 3. Select the drive you want to regular basis. scan. 4. Click Start to begin scanning.

Using Disk Defragmenter

When you optimize the 1. Close all open programs. computer hard disk, you’re moving files closer 2. From the Windows taskbar, together so that hard disk click the Start button, then space is used more point to Programs, then efficiently. This helps Accessories, then System programs run faster and Tools, and then click Disk Defragmenter. speeds up access to your hard disk. 3. Select the drive you want to defragment. 4. Click OK to begin defragmenting.

Note: If you haven’t defragmented the hard disk for a while, the operation may take an hour or longer.

9-8 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Anti-Virus Software Anti-Virus Installing Anti-Virus Software Software Anti-virus software is not installed by default. You can install it * A computer virus can by double-clicking the icon on the desktop. destroy information on your hard disk. A virus can enter your computer Uninstalling your Anti-Virus Software through: ➜ a diskette To uninstall your anti-virus software, click on Start, Settings, Control Panel, Add/Remove Programs. Select McAfee from ➜ a CD, DVD or CD-RW the list and click Add/Remove. disc ➜ e-mail ➜ infected files Scanning for Viruses downloaded from the 1. Press the Help G button Internet on the keyboard. Some viruses affect your 2. Click the McAfee computer immediately; VirusScan * icon. The others are set to activate on VirusScan Launcher is a certain date. displayed. Your computer is equipped 3. Click Scan.The McAfee with anti-virus software. VirusScan window is Scanning your computer displayed. for viruses is an important part of keeping your files 4. Select the Where & What tab. safe from becoming The C drive, your local hard infected with computer disk, is the default. If you want viruses. to scan a different drive, click Browse and select another drive However, hundreds of new letter. viruses are created each month, so you should 5. Click Scan Now. update the anti-virus tool often.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-9 Updating McAfee VirusScan

To make sure your virus protection is up to date, you should regularly update VirusScan. Following this procedure installs New viruses are found every the latest virus signature (DAT) files to protect you against day, and sometimes there are recent viruses: several hundred viruses detected in a month. 1. Go to the VirusScan Console located in the lower right hand of your system tray. Get into the habit of updating your DAT files regularly and 2. Right click on the Vshield. always do so if you see a warning about dangerous 3. Choose the Auto Update new viruses. button to update your DAT files. McAfee offers free DAT file updates for one year. You can also subscribe to a maintenance and upgrade plan, for a minimal fee.

Upgrading McAfee VirusScan software

In addition to updating your virus protection you can also install the most recent version of the scan engine (the anti-virus software). Choose the AutoUpgrade option within McAfee VirusScan to complete this process.

9-10 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Creating an Anti-Virus Emergency Diskette

An important part of 1. Press the Help G button on the computer preventative keyboard to access the Compaq maintenance is making support tools. sure you’re prepared for * any possible emergencies. 2. Click the McAfee VirusScan icon. The VirusScan Launcher is In this section you will displayed. create an Anti-Virus Emergency diskette. 3. Click Tools. The Utility Toolbox is displayed. If your computer is infected with a virus, you 4. Click Emergency Disk. The may not be able to access Emergency Disk Wizard is the hard disk or start displayed. Windows. An Emergency 5. Insert a formatted diskette in the Diskette contains the diskette drive. operating system files necessary to restart your 6. Click Don’t Format. computer. 7. Click Next. 8. Click Finish. 9. Label the disk VirusScan Emergency Diskette, and store it in a cool and dry place. If you ever need to start your computer from the Emergency Diskette, you should immediately perform a scan of your computer and its contents.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-11 Compaq Support Compaq Access the following support tools from the desktop and in the Support system tray: Icon Compaq Support Tools If you have a computer problem or question, you Compaq Service This maintenance program keeps your computer in Connection can check the following superior operating condition, with secure, automated resources for answers: software updates over the Internet. To install this D feature simply doubleclick on the icon on your ➜ Press the Help G desktop. Once this has been installed, look for the button on the keyboard spinning D that notifies you of updates, and click to access the Help and Install. Then sit back and relax while you receive the Support folder for latest technical information! personalized Web McAfee Anti-Virus Need the right tool to protect data on your computer support and computing from viruses? Check out the McAfee Anti-Virus tips. * software found in the Service and Support folder on your desktop: click on the icon to install. The McAfee VirusScan detects and destroys potentially Double-clicking the destructive viruses and provides you with free anti- Compaq Help icon on virus updates for one year after registering. Protect the desktop will also your investment with McAfee! take you to this folder. ➜ Review the “Need Some Help?” chapter in this guide for suggestions on how to Compaq Service Connection fix the problem. Compaq Service Connection is an innovative technology for ➜ Review the tools in this updating your PC via the Internet. After you have activated topic to find answers. Compaq Service Connection and you are on the Internet, your PC connects to a secure Compaq Service Centre. Your PC will be automatically updated with the latest drivers and patches. This connection is secure and does not transmit any personal information. To activate Compaq Service Connection, click the D icon on the desktop. To de-activate Compaq Service Connection, restart your PC.

9-12 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Diagnosing Symptoms

Compaq Diagnostics 1. Press the Help G button on the keyboard to access Compaq provides an easy way to Support tools. perform system checks % and diagnose problems. 2. Click the Compaq Diagnostics icon. A series of icons is displayed at the top of the window. A progress bar is displayed on the Windows desktop 3. Click an icon to view information about the component being while the application tested. Refer to the following table for descriptions of the analyzes your computer tabs. for information about its Tab Description components. Overview Contains information about your computer. After approximately one Test Selects the devices you want tested. minute, a Summary Status Shows progress of tests and faults detected. window with the component information is Log Shows a record of all device tests and detailed results. displayed. Error Reports details of errors detected.

MY PRESARIO—GETTING STARTED AND BEYOND PREVENTATIVE MAINTENANCE 9-13 9-14 PREVENTATIVE MAINTENANCE MY PRESARIO—GETTING STARTED AND BEYOND Creating Your Own 10 CDs As technology advances, so does the way we store information. In This Chapter In the earlier years of personal computers, information could be stored on diskettes. Now this information can be stored on CD, CD-RW Drive, 10-2 which offer much higher capacity than diskettes. In fact, the audio CDs we play in our homes are physically identical to the Adaptec Easy CD Creator, data CDs we use with our computers. 10-3

Using Easy CD Creator, 10-5

Creating Audio and Data CDs, 10-6

Copying Data from a CD with Easy CD Creator, 10-8

Jewel Case Creator, 10-13

Troubleshooting, 10-16

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-1 CD-RW Drive CD-RW Drive Creating CDs with a CD-RW Drive

You must have a CD-RW drive to create CDs. Details of your configuration can be found on the side of your unit.

Always handle a disc by holding the edges or the Inserting a Disc Into a CD-RW Drive centre hole to prevent scratches to the surface. 1. Press the Load/Eject button that is located on the front of your CD-RW drive. 2. Carefully lift the disc from its case to avoid touching the surface (hold the disc only by the inner and outer edges). A CD-RW drive has the following attributes: 3. Place the disc into the round area of the tray. If the tray has support tabs, carefully slide the disc under the tabs to position ➜ Supports standard it correctly in the tray. CDs, write-once CD-R, and rewritable CD-RW 4. Press the Load/Eject button again to close the drive. discs. ➜ Allows you to create your own CDs, share Removing a Disc information, and save data for backups and 1. Press the Load/Eject button that is located on the front of other data storage your CD-RW drive. needs. 2. Carefully remove the disc from the tray and return it to its case. 3. Press the Load/Eject button again to close the drive. If the CD tray fails to open when you press the Load/Eject button or when you right-click on the drive letter within Windows Explorer and select Eject, you must eject your CD manually.

10-2 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Adaptec Easy CD Creator Adaptec Easy Easy CD Creator is the easiest way to put your world on CD. CD Creator With just a couple of mouse clicks you can create audio CDs that can be played on your home or car CD players. You an also create data CDs to store data such as folders and files that are on your hard drive.

Caution: Easy CD Creator is designed to assist you with reproducing You must close all other material for which you own the copyright or have obtained Windows programs before permission to copy from the copyright owner. installing Adaptec Easy CD Creator.

Installing Adaptec Easy CD Creator Software

Installation of the Adaptec Easy CD Creator software is required only if the software was not pre-installed or after you have Internet Explorer 4.01 or restored your computer to the original factory condition. higher must be installed on your system before you can Follow the instructions that follow to install the software. install Easy CD Creator. If Internet Explorer is not found Caution: Before installing Adaptec Easy CD Creator, you must on your system, you are uninstall any other CD recording software. This includes deleting all prompted to install Internet shared files if prompted to do so. Explorer 5 before continuing with Easy CD Creator 1. Insert the Adaptec Easy CD Creator disc into the CD-RW, installation. DVD-ROM, or CD-ROM drive and complete the following steps to install the Adaptec Easy CD Creator software.

Note: You must follow these instructions to install both Easy CD Creator and Direct CD.

If Autorun is enabled on your system, the Adaptec Installation window is displayed automatically and you can skip steps 2 and 3. 2. From the Start menu, select Run. 3. Type e:\setup (substitute “e” for the appropriate drive letter of your CD-RW, CD-ROM, or DVD-ROM drive).

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-3 4. From the Adaptec Installation window, select Easy CD Creator and the desired language. Follow the installation instructions that are displayed on the screen. 5. After the installation is complete, click Finish. The Adaptec Installation window is displayed again (repeat steps 4-6 to install DirectCD). 6. Click Exit to exit the Adaptec Installation window. 7. Restart your computer when prompted for the changes to take effect.

10-4 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Using Easy CD Creator Using Easy CD Starting Easy CD Creator Creator There are two ways to start Easy CD Creator so you can begin creating your own CDs: from the Start menu or by using the Create CD menu. See Using the Create CD Menu below. To start Easy CD Creator from the Start menu: It is a good idea to close all other applications before you ➜ On the Windows taskbar, click the Start button, point to start Easy CD Creator. Programs, point to Adaptec Easy CD Creator, point to Features, and select Easy CD Creator.

Using the Create CD Menu

The Create CD menu appears when you first restart your computer after installing Easy CD Creator, or whenever you insert a blank CD into your CD-Recorder. You can also open the Create CD menu from the Start menu. To open the Create CD menu from the Start menu: ➜ On the Windows taskbar, click Start button, point to Programs, point to Adaptec Easy CD Creator, and select Create CD.

Using the CD Guide

The CD Guide is the animated character that helps you through the steps of creating Audio CDs, Data CDs, and designing custom jewel case inserts and CD labels. To show or hide the CD Guide: ➜ Click the CD Guide button on the toolbar.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-5 Creating Audio and Data CDs Creating Audio Creating an Audio CD and Data CDs To create an Audio CD: Use Easy CD Creator to 1. Open Easy CD Creator from the Start menu. Click Start, create an Audio CD (also point to Programs, point to Adaptec Easy CD Creator, known as a music CD) that point to Features, and then select Easy CD Creator. can be played on your home or car stereo CD 2. Open an Audio CD Layout. Click the small arrow next to the player, and on any New button on the toolbar and select Audio CD from the computer that has a drop-down list. An Audio CD Layout appears. CD-Recorder or CD-ROM 3. Insert a blank CD into your CD-Recorder (the destination drive. Unlike a Data CD, drive). an Audio CD is used for playing back music and 4. If you are recording tracks from an existing music CD, insert not for data storage. the music CD into your CD-ROM drive (the source drive). If you are recording WAV or MP3 files, continue with the next step.

Note: You can record any combination of tracks, WAV, or MP3 files to an For the best results make sure Audio CD. you use quality media and avoid ‘no-name’ brands. 5. In the left panel of the Explorer section, select the CD-ROM drive containing the music CD; a list of tracks on the CD appears on the right. If you are recording WAV or MP3 files, select the folder where your files are located.

Burning a CD is a sensitive Note: If information about the music CD is found locally on your hard disk, process. When your PC is the CD title, artist name, and the name of each track are displayed. If this busy with other things information does not appear, and you have access to the Internet, click the (printing, Web surfing, file CDDB Internet button on the toolbar to download the information from the copy) it can disturb the online CDDB™ Disc Recognition Service. (AOL users must have an active burning process. Please wait Internet connection prior to clicking the button.) until the CD is finished before continuing your work. 6. Select the audio track, WAV, or MP3 file you want to record in the right panel of the Explorer section, and then click Add. Repeat until the Audio CD Layout contains all of the tracks and files that you want to record.

10-6 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Note: If you have tracks on other music CDs that you want to record, repeat steps 4-6 for each music CD from which you want to record. During the actual recording process, Easy CD Creator prompts you to reinsert the appropriate music CD for the track being recorded.

7. Click Create CD. The CD Creation Setup box appears. 8. Click OK to start recording.

Creating a Data CD

With Easy CD Creator, you can create a Data CD to store computer data such as the files and folders on your hard disk. A normal CD contains This is especially useful for backing up your important files, or 650 MB of data. That is more sharing them with your colleagues. Unlike an Audio CD, a Data than 250,000 pages of text! If CD is used for data storage only and cannot be played on your a book contains 200 pages, home or car stereo CD player. To create a Data CD: this would mean more than 1200 books... 1. Open Easy CD Creator from the Start menu. Click Start, There are also ‘long’ CD’s on point to Programs, point to Adaptec Easy CD Creator, the market which can contain point to Features, and then select Easy CD Creator. up to 700 MB data. 2. Open a Data CD Layout. Click the small arrow next to the New button on the toolbar and select Data CD from the drop- down list. A Data CD Layout appears. 3. Insert a blank CD into your CD-Recorder (the destination drive). 4. In the Explorer section, select the data file or folder you want to record, and then click Add. Repeat until the Data CD Layout contains all of the files and folders that you want to record. 5. Click Create CD. The CD Creation Setup box appears. 6. Click OK to start recording.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-7 Copying Data from a CD with Easy CD Creator Copying Data Duplicating a CD from a CD with The most common reason for making a copy of a CD is to create Easy CD Creator a working copy of a CD and archive the original in a safe place.

Note: Easy CD Creator is designed to assist you in reproducing material in which you own the copyright or have obtained permission to copy from the copyright owner. Unless you own the copyright or have permission to copy from the copyright owner, you may be violating copyright law and be subject Every software uses its own to payment of damages and other remedies. If you are uncertain about your drivers. If you decide to use rights, contact your legal advisor. Also, check the end-user license on any your own CD-Burning commercial CDs to determine whether the license permits you to make software, make sure you de- copies. For example, some game disc licenses specifically exclude any kind install the Easy CD Creator of copying; it is therefore illegal to copy them for personal use. Software to avoid driver conflicts.

Starting CD Copier To start CD Copier: ➜ On the Windows taskbar, click the Start button, point to Programs, point to Adaptec Easy CD Creator, point to Features, and select CD Copier.

Duplicating a CD To duplicate a CD: 1. Insert the original CD from which you want to make copies into your CD-Recorder or CD-ROM drive. 2. Verify that you have enough space on your hard drive to copy the source CD to your hard drive. 3. On the Source and Destination tab, select the drive containing the original CD in the Copy from drop-down list box. 4. Click on the Advanced tab and check the Disc Copy “Copy source CD to the hard drive first” box. 5. Select the destination drive that contains the blank CD in the Record to drop-down list box. This is your CD-Recorder. 6. Click Copy to begin recording a copy of your CD.

10-8 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND What is DirectCD?

DirectCD is designed to complement, not replace, pre-mastering software. You can do other tasks on DirectCD is useful and convenient to use if you want to your computer while the CD incrementally add data to your disc. You can save files directly is being formatted. The to your CD-R/CD-RW disc from Windows Explorer or directly DirectCD CD Ready window from your spreadsheet, word processor, or other application is displayed when CD using the Save or Save As function. For example, you might formatting is complete. want to: ➜ Archive data and then remove it from your hard drive. ➜ Back up the files on your hard drive to a CD. ➜ Transfer files from a computer at work to a computer used at By formatting a disc within home. DirectCD, you can read and write files directly to your CD-R/CD-RW disc while within any software application that can read from and copy to a drive Creating a DirectCD CD letter. Before creating a DirectCD CD, you must verify that the Some examples include: DirectCD component is installed. DirectCD is software that ➜ Software applications makes it much easier to record data to CD-R or CD-RW than in such as Microsoft the past because it allows your CD-RW drive to appear just like Word, when you use any other drive letter in Windows Explorer. In other words, your the Save or Save As CD-RW drive handles files just like a hard drive or diskette commands. drive. Using Windows Explorer, you can drag and drop, rename, add or delete files and directories directly to your CD-R or CD- ➜ Windows Explorer, RW disc. You can use the Save or Save As command in your when you drag and spreadsheet, Word document, or any other application to save drop files from one files directly to a CD-R or CD-RW disc. drive letter to another.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-9 Note: Before you can write data to your CD-R or CD-RW, you must first format the CD-R or CD-RW disc. If the DirectCD CD Ready window is displayed, the disc is already formatted for DirectCD.

1. Insert a blank CD-R or CD-RW disc into the CD-RW drive. 2. From the Main menu, select Data. 3. From the next menu, select DirectCD. 4. The DirectCD Wizard is displayed and guides you step-by- step through how to prepare the CD-R or CD-RW disc so you can write data to it.

Formatting a CD-R/CD-RW Disc

Before you write data to a CD-R or CD-RW, you must format the disc: 1. Start DirectCD, as described above. The DirectCD Wizard screen is displayed. 2. Click Next, and the Drive Information window is displayed. 3. Click Next, and the Format Disc window is displayed. 4. Click Next to continue, and the Name Your Disc window is displayed. 5. Type a name to identify your CD in the Name Your Disc window.

Note: The CD name can be up to 11 characters.

6. Click Finish and your disc begins formatting. 7. Click OK, and the DirectCD disc is ready for you to write data to it. 8. If you are formatting a CD-RW disc that has been formatted before, you can select either Quick format or Full format.

10-10 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Note: If your computer system has more than one CD-RW drive, the drive information window is displayed. Select the drive you want to format and click Next. This window displays information about your CD-R drive:

• The Device section of the window lists the model number of your drive and indicates if it is locked or unlocked. • Click the Properties button to view more detailed information about the drive. • The Media Type section of the window lists information about the type of CD in the drive and how you can use it.

Note: DirectCD uses two new technologies called packet writing and Universal Disk Format (UDF). DirectCD gives you the ability to add data incrementally to a disc in small or large quantities. Data is written to a disc in small packets. It is possible to record even a single file at a time. There is no DirectCD provides a file arbitrary limit to the number of packets that can be written to a CD-R/CD-RW system based on UDF v1.5 disc. and writes data to a CD-R or CD-RW using packet writing UDF (Universal Disk Format) is a new file system that is used on optical technology. This file system media (such as CD and DVD) and other media. UDF has several advantages gives you drive letter access over the ISO 9660 file system used by standard CD-ROMs. UDF is designed to your CD-RW drive. to take advantage of packet writing and is accepted and approved as the industry standard by all major players in compact disc storage.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-11 Adding Data to a DirectCD CD

There are multiple ways to add data to a CD-R or CD-RW disc that was formatted for DirectCD use and is not yet full: ➜ In Windows Explorer, drag and drop files or folders onto the drive letter that is the CD-RW drive. ➜ Select Save As from the Windows application’s File menu and then select the drive letter of your CD-RW drive.

Adding More Data to the CD

1. Insert the DirectCD CD into your CD-RW drive. 2. Wait for the DirectCD CD Ready window to be displayed. 3. Click OK and continue writing more data to your CD.

Ejecting a DirectCD CD

When you instruct DirectCD 1. Press the Eject button on the CD-RW drive, or right-click on to eject a CD from your the CD-RW drive in the Windows taskbar and select Eject. CD-RW drive, DirectCD The Eject window is displayed. (The Window varies based gives you various formatting on media type.) options, depending on the type of disc in the drive and 2. Read the text that is displayed in the window and select the how you want to use the disc. option you want. 3. Click Finish or OK to eject the CD from the drive, and DirectCD ejects your CD from the drive.

You must close or finalize the CD-R disc before ejecting it if you want to read the disc on another computer that has a standard CD-ROM or DVD- ROM drive.

10-12 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Jewel Case Creator Jewel Case Using Jewel Case Creator Creator Use Jewel Case Creator to make custom jewel case inserts and CD labels to indicate the title and contents of your CD. Jewel Case Creator comes with a variety of themes which include different graphics and text layouts for Audio and Data CDs. You CDs get easily scratched. can also add your own graphics, change backgrounds, and Always store the CDs in a change the layout and style of the text to give your insert and jewel case. label a custom look. The following sections describe the most common tasks you can perform with Jewel Case Creator. For additional instructions, follow the animated user guide, or refer to Jewel Case Creator’s A CD is made of high quality Online Help. plastics. Used CDs can be recycled, please check your local facilities. Starting Jewel Case Creator To start Jewel Case Creator: ➜ On the Windows taskbar, click the Start button, point to Programs, point to Adaptec Easy CD Creator, point to Features, and select Jewel Case Creator.

Adding Contents of an Existing CD The Add CD Contents feature is the easiest way to fill in the CD title, artist, and a list of tracks for jewel case covers and inserts. To get the contents of an existing CD: 1. Insert the existing CD into your CD-Recorder or CD-ROM drive. If you have more than one drive containing a CD, Jewel Case Creator prompts you to select the drive containing the CD you want to use. 2. From the Add menu, select CD Contents. Jewel Case Creator adds the information from the CD into the appropriate text boxes (such as Title, Artist, and Tracks). For Audio CDs, if the information can not be found locally, Jewel Case Creator uses the Internet to download the information from the CDDB™ Disc Recognition Service.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-13 Selecting Themes

Jewel Case Creator allows you to select from a variety of themes that come with the application. Themes contain both backgrounds, such as graphics, and text layouts designed for CD copying can violate the either audio or data CDs. To select a theme: copyright rules. Please check the legislation in your 1. From the Format menu, select Change Themes. The country. Change Theme dialog box appears. 2. Select a theme you want to use from the Available Themes list. When you select a theme, a preview of the theme appears on the right side of the dialog box.

Note: When you change a theme, the contents of your insert or label are not affected; however, you can not undo any changes you made prior to changing the theme.

3. Click OK.

Printing Covers and CD Labels

The following sections describe selecting paper types, and printing covers and labels.

Selecting the Paper Type

Jewel Case Creator includes a list of paper types in which the positioning of the cover and label pages has already been determined for the selected cover and label stock paper types.

Note: You must select a paper type the first time you print a cover or label. You can also change previously selected paper types by following these steps:

1. From the File menu, select Page Setup. 2. Click the cover or CD label you want to print: Front/Inside Cover, Back Cover, or CD Label.

10-14 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND 3. From the Current paper type drop-down list box, select the paper you want to print to. Jewel Case Creator lists the currently supported cover and label stocks. If the third-party cover or label stock you want to use is not listed, select Generic (plain paper). If you copy a CD and you experience a very long 4. Continue selecting the paper types for each cover and/or label burning process or the CD you want to print. does not work afterwards. 5. Click OK.

Printing the Covers and Labels

To print a cover or CD label: 1. From the File menu, select Print. The Print dialog box appears. 2. The first time you print a cover or label, you must select a paper type. See “Selecting the Paper Type” in this section. 3. Under Paper, select the cover and label pages you want to print. You can select more than one cover and label to print at a time if you have selected a corresponding paper type. 4. For some paper types, such as some of the CD label stock, select which label or cover object on the paper you want to print. Jewel Case Creator prints the object that is highlighted. 5. Click OK.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-15 Troubleshooting Troubleshooting Getting Help

For problems with the Adaptec software, explanations of error messages, and more, refer to the software’s Online Help by clicking Help in the button bar. The Internet gives a lot of information on burning CDs. Try a search for “CD- Recordable FAQ” using one Troubleshooting Tips of the popular search engines. Creating a CD is a sensitive process. If your computer has too many tasks to fulfil at the same time, you may run into so called buffer underruns. This means that the data stream to the CD writer has been broken and the CD you are burning on will become unusable. If you get error messages or the CD you created is not working properly or not working at all, please try the following general troubleshooting tips: ➜ While burning a CD do not start any other programs and wait until the CD is ready. ➜ Close all running applications before launching Easy CD Creator by pressing [CTRL] + [ALT] + [DEL] and End Task on all except ‘Explorer’ and ‘Systray’. ➜ Run both ScanDisk and Defrag on the hard disk(s) to optimise disk space. (To run click on Start, Programs, Accessories, and System Tools.) ➜ Clean Temp directory, in \WINDOWS\TEMP - move or delete all files and folders. ➜ Disable screen savers and ALL power management. ➜ Do not multi-task while recording, close all other programs. ➜ Do not record from a compressed drive. Check the drive properties box for details. ➜ Log off all network connections.

10-16 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND ➜ Make sure the C: drive has plenty of free space. The recommended amount is about 1 ½ times the amount you want to record to CD. ➜ Try a different brand of recordable media. Blank disks with the green or blue dye coating are recommended. ➜ Use brand name media.

MY PRESARIO—GETTING STARTED AND BEYOND CREATING YOUR OWN CDS 10-17 10-18 CREATING YOUR OWN CDS MY PRESARIO—GETTING STARTED AND BEYOND Government Approvals 11

This section includes special notices and regulations that apply In This Chapter to Compaq products. Some are specific to individual countries.

Notices and Regulations, 11-2

Telecom Network Approvals, 11-5

Safety and Compliance Statements, 11-8

Energy Compliance, 11-10

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-1 Notices and Regulations Notices and Federal Communications Commission Regulations Notice

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by taking one or more of the following measures: ➜ Reorient or relocate the receiving antenna. ➜ Increase the separation between the equipment and the receiver. ➜ Connect the equipment and the receiver to outlets that are on different circuits. ➜ Consult the dealer or an experienced radio or television technician for help.

11-2 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To identify this product, refer to the Part, Series, or Model number found on the product.

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-3 European Union Notice (Declaration of Conformity)

Products with the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community and if this product has telecommunication functionality, the R&TTE Directive (1999/5/EC). Compliance with these directives implies conformity to the following European Norms (in parentheses are the equivalent international standards and regulations): ➜ EN 55022 (CISPR 22) – Electromagnetic Interference ➜ EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity ➜ EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics ➜ EN61000-3-3 (IEC61000-3-3) – Power Line Flicker ➜ EN 60950 (IEC 60950) – Product Safety

11-4 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Telecom Network Approvals Telecom Telecommunications Device Approvals Network The telecommunications device in your computer is approved Approvals for connection to the telephone network in the countries whose approval markings are indicated on the product label located on the bottom of the computer or on the modem. If provided, use the Country Select Software supplied with the product to configure your device for the country in which it is located. Selecting a country other than the one in which it is located may cause your modem to be configured in a way that violates the telecommunication regulations/laws of that country. In addition, your modem may not function properly if the correct country selection is not made. If when selecting a country a message appears that states that the country is not supported, this means that the modem has not been approved for use in this country and thus should not be used. The equipment is designed to work with all EU telephone networks. However, the equipment may have inter-working difficulties for some connections on the EU public networks. Dialling by loop disconnect pulses is not intended to be used on the PSTN. This feature is only supported in consideration of PBX or other equipment which requires pulse dialling. Network compatibility is dependent on software switch settings which are set automatically by the country selection. The user should contact the equipment supplier in case of difficulty in network settings. The following two icons and associated statements may be found on desktop and mini-tower computers. They are intended to communicate how to access the telecommunications regulatory approval information for your product.

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-5 This equipment complies with Part 68 of the FCC rules. Located on the bottom of the portable computers and on the modem in desktop computers is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.

Ringer Equivalence Number (REN)

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all the devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To find out the number of devices you may connect to your telephone line as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. The REN for the modem contained in this product does not exceed 1.0. An FCC Compliant 6-position modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible 6-position modular jack that is FCC Part 68 Compliant. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. However, if advance notice is not practical, you will be notified as soon as possible. You will also be informed of your right to file a complaint with the FCC.

11-6 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, contact your local telephone company for information about obtaining service or repairs. Your telephone company may ask that you disconnect this equipment from the network until the problem has been corrected, or until you are sure that the equipment is not malfunctioning.

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-7 Safety and Compliance Statements Safety and Safety Compliance Safety is important when you are operating your computer. Statements Follow the guidelines in this section to enjoy your computing experience.

Important Safety Instructions

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak. 4. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem cable, jack or internal component. 5. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line cord in order to reduce the risk of fire. Save these instructions for future reference

11-8 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Batteries

For information about real-time clock battery replacement, contact your Compaq Authorized Dealer, reseller, or service provider. This computer may contain a Caution: Do not dispose of batteries with general household waste. lithium-ion or nickel-metal- To dispose of them or recycle them, use the public collection system hydride battery pack. There in accordance with local regulations or return them to Compaq, an is a risk of fire and chemical authorized Compaq Partner, or the point-of-sale. burn if the battery pack is handled improperly. Do not disassemble, crunch, puncture, or short external Your computer is provided with a battery-powered, real-time clock contacts, dispose of in water circuit. Danger of explosion and risk of personal injury exists if the or fire, or expose to battery is incorrectly replaced or mistreated. Do not attempt to temperatures higher than recharge the battery, disassemble it, remove it, immerse it in water, or 140°F (60°C). dispose of it in fire.

Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-9 Energy Compliance Energy Energy Star Compliance Compliance Compaq Internet PC products marked with the Energy Star L Agency labels are on the Logo are compliant with Energy Star Computers Program computer. 2.0 standard of the U.S. Environmental Protection Agency (EPA). The EPA Energy Star Logo does not imply endorsement by the EPA. As an Energy Star Partner, Compaq Computer Corporation has determined that products marked with the Energy Star Logo meet the Energy Star guidelines for energy efficiency. The Energy Star Computers Program was created by the EPA to promote energy efficiency and reduce air pollution through more energy-efficient equipment in homes, offices, and factories. Compaq products achieve this standard by reducing power consumption when not being used. Instructions for using the energy saving features of your computer are located in the power management section of the documentation that came with your computer. The power management feature of your computer is supported when used with the following operating system: Microsoft Windows Operating System.

11-10 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Using the Computer

A very small portion of the population may experience epileptic seizures when viewing certain kinds of flashing lights or patterns that are commonly present in our daily environment. These persons may experience seizures while watching some kinds of television pictures or playing certain games, including games played on the Internet PC. Players who have not had any previous seizures may nonetheless have an undetected epileptic condition. Consult your physician if you experience any of the following symptoms while playing games: altered vision, muscle twitching, other involuntary movements, loss of awareness of your surroundings, mental confusion, or convulsions.

MY PRESARIO—GETTING STARTED AND BEYOND GOVERNMENT APPROVALS 11-11 11-12 GOVERNMENT APPROVALS MY PRESARIO—GETTING STARTED AND BEYOND Glossary

This Glossary defines commonly used terms to help new users understand computer concepts. as the author used.) To save printing and 1394 port A new type of connector for postage costs, companies, professional plugging in peripherals with extremely fast organizations, and clubs distribute data transfer rates, such as video cameras. newsletters to employees and members The 1394 standard synchronizes audio and over the Internet. With the Acrobat Reader, video files by delivering data at the you can view and print the newsletter in its intended rate—in real time. See original format. See PDF. See also font. peripheral. See also USB port. anti-virus utility A program that detects and, in many cases, repairs the damage caused by a computer virus. See virus. See A also utility. Acrobat Reader Software created by application A technical term for a Adobe Systems that can be downloaded computer program. See program. free of charge from the Adobe Web site (www.Adobe.com). The Acrobat Reader allows you to view an electronic document B with the exact layout (font, colours, and graphics) that the author intended. back up To copy files in case the original Regardless of the program the author used files are lost or damaged. Back-up copies to create the document, once the file is can be stored on the hard disk, a diskette, converted to PDF format, every computer Zip disk, or CD-R disc. Regular backups with the Acrobat Reader installed can of all data files on removable storage display the document with the same layout. media are recommended because hard (To view an ordinary e-mail attachment in drives occasionally crash. its original format, your computer must bit The smallest possible piece of have the same program, the same or later computer information—a single digit version of the program, and the same fonts (either a 1 or a 0). See byte.

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 1 bitmap Defines a display space and the patches, can be downloaded from the colour of each pixel or bit in the display manufacturer’s Web site. space. A GIF and a JPEG are examples of bulletin board An electronic notice board graphic image file types that contain on the Internet where people can post bitmaps. notices for others with similar interests. boot To start or restart the computer. Professional organizations and clubs often During the start-up process, information have bulletin boards for members to share necessary for the computer to operate is information and opinions. loaded into memory. See main memory. byte Eight bits of data strung together to browser Software that searches for, make a message that the computer can displays, and downloads text, graphics, interpret. Most information is organized sound, and video from the Internet. into bytes, the standard unit of data. One Microsoft Internet Explorer and Netscape byte of data is required to represent a Navigator are two popular browsers. single character that you can see on the screen (a letter, number, punctuation mark, buffer A temporary storage area in memory. It acts as a holding area where or other symbol). For example, the byte data with different transfer rates can be 01001000 represents the capital letter H. collected, then sent as a steady stream to See bit. the device that processes data for permanent storage. In CD recorders, the buffer helps to prevent buffer underruns. C buffer underrun The inability of your cable modem A modem that allows you computer to keep up the steady stream of to access the Internet through your cable data required for CD recording. The CD service provider. Continuously connected recorder has an internal memory buffer to to the Internet, it allows high-speed, protect against interruptions and high-capacity data transfer. slowdowns; however, if the interruption is CD (compact disc) Media used in a CD so long that the buffer is completely player (digital recordings of music) or emptied, a buffer underrun occurs, writing CD-ROM drive (computer data, such as stops, and the CD is probably ruined. programs). Both types of compact disc are bug A mistake in the design of computer read-only; once data is recorded or written software. Because of their complexity, to them, they can only be played or read. designs may have minor bugs. As soon as CD Extra, CD Plus, or Enhanced CD A the manufacturer becomes aware of the multisession CD containing a number of problem, modifications are made to correct audio tracks in the first session, and one it. These modifications, called fixes or CD-ROM XA data track in the second

GLOSSARY 2 MY PRESARIO—GETTING STARTED AND BEYOND session. Additional characteristics are A message you type instantly displays on defined in the Blue Book standard. An the other person’s computer. alternative to mixed-mode for combining click (left click) To press and quickly standard CD-DA audio, which can be release the left mouse button to select an played in a normal audio player, and a item. computer application, on a single CD. close disc To “close” a recordable disc so CD-R (CD-recordable) Media used in a that no further data can be written to it. CD-R drive to record or write data that This is done when the last session’s lead-in cannot be erased. is written. Media CD-ROM (CD read-only media) close session When a session is closed, used in a CD-ROM drive. The data is read- information about its contents is written only; you cannot erase or record over it. into the CD’s Table of Contents, and a The disc has three layers. The base is a lead-in and lead-out are written to prepare circular piece of clear plastic, the CD for subsequent session. mechanically stamped with tiny indentations, or pits, in which digital data Ctrl+Alt+Delete Pressing and holding is written. down the Ctrl key, then the Alt key, then the Delete key, and then releasing all three CD-ROM drive A drive that reads a keys, to close a program that is locked (not CD-ROM (or music CD) by shining a laser responding). (Unsaved data is lost.) Use into the clear plastic base and interpreting Ctrl+Alt+Delete a second time to shut the way the laser light is reflected by the down a computer that is locked. Unsaved shiny aluminium layer. The CD-ROM data is erased from memory. When the drive is read-only; it cannot write to a disc. computer restarts, it displays an error CD-RW (CD-rewritable) Media used in a message that Windows was not properly CD-RW drive to record data that can be shut down and it scans the hard disk for overwritten thousands of times. errors. Before installing new software, close all open programs. Then use CD-RW drive A drive with three laser powers that can write to a CD-RW, erase Ctrl+Alt+Delete to close all programs, the data, or read the data. A high-power one by one, that run in the background— laser melts the crystalline recording layer. except Windows Explorer and Systray. A CD-RW drive can read CD-ROMs, These two programs are needed for the CD-Rs, and CD-RWs. It can write to both installation. If you accidentally close CD-Rs and CD-RWs. Windows Explorer or Systray, shut down the computer. Restart the computer and chat An Internet feature that allows you to close the programs again. Insert the exchange typed messages with another installation CD (or diskette), and follow person (or a group of people) in real time. the manufacturer’s instructions. Closing all

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 3 programs, including those running in the desktop computer A personal computer background, ensures a clean installation designed to be set on a desk. It is not without file conflicts. portable like a laptop or notebook computer. component a device installed inside the computer. Examples are the CD-ROM, dialog box A small window that requests CD-R, CD-RW, DVD-ROM, Zip, diskette, information from the user before a and hard drives, memory chips, modem, command can be carried out digitally. graphics and sound cards. See peripheral. disc-at-once A method of writing CDs in cursor The blinking vertical line on the which one or more tracks are written in a screen that indicates where the next single operation, and the CD is closed, character appears when you type. without ever turning off the writing laser. Not all CD-Recorders support disc-at- once. D disc image A single large file which is an data Information that can be processed by exact representation of the whole set of a computer. data and programs as it will appear on a CD, in terms of both content and logical database A collection of similar data that format. This may be an ISO 9660 image or is designed for easy retrieval of useful some proprietary format such as the .cif information. format used by Easy CD Creator. dedicated line A telephone line that is directory See folder. always connected to the modem (inside the computer) to provide constant access to the disk High-capacity storage media, such as Internet. A separate telephone line is used the hard disk inside the computer and the for phone calls. See modem. removable media used in a Zip or Jaz drive. default The option that the program automatically chooses for you when you diskette Low-capacity, removable storage do not indicate a choice yourself. For media made of flexible plastic film example, when you print a document, the encased in a hard plastic shell. Since the Print dialog box asks which pages to print plastic film is flexible, the 3.5-inch (the default is All) and how many copies to diskette is sometimes referred to as a print (the default is 1). You can change the floppy disk. See floppy disk. settings, and you can designate the new diskette drive The drive that reads and settings as the default. writes to a diskette. desktop See Windows desktop. double-click To push down and quickly release the left mouse button two times in rapid succession to open an item.

GLOSSARY 4 MY PRESARIO—GETTING STARTED AND BEYOND download To receive files from another computer on the Internet. E drive A device that reads and sometimes e-mail (electronic mail) Messages sent writes to storage media. Examples are over the Internet. CD-ROM, CD-R, CD-RW, DVD-ROM, encrypt To translate data into a secret Zip, diskette, and hard drives. code. You must have access to a secret key driver Software that enables the operating or password to read an encrypted file. See system (OS) to recognize and operate secure Web site. devices installed in or attached to the Explorer See Microsoft Internet Explorer computer, such as a printer. All drives that and Windows Explorer. use removable media and all peripheral devices have drivers. You can download updated drivers from the manufacturer’s F Web site. See drive and peripheral. See also OS. fax modem A modem that allows your drop-down menu A list of options that computer to transmit and receive faxes. It drops down when you click a menu on the can transmit documents to fax machines menu bar or the down arrow on a dialog and other computers with fax modems. It box. can broadcast a fax to several sites at once. DSL modem A modem that connects to file extension A dot and three letters after the Internet using digital subscriber line a file name that indicate the program in service through an existing copper which the file was created. For example, telephone line. filename.doc. The file extension .doc indicates that the file was created in DVD-ROM (DVD read-only media) A Microsoft Word. CD-sized disc that stores full-length movies, music videos, and multimedia floppy disk An older term for diskette. computer games with three-dimensional See diskette. graphics. Both single-sided and double- folder Represented by an icon that looks sided discs are available. like a yellow manila folder, a computer DVD-ROM drive A drive that reads DVDs. folder contains other folders (subfolders) Backward-compatible with CD and files. Both MS-DOS and early technology, it also reads old music CDs, versions of Microsoft Windows used the CD-ROMs, CD-Rs, and CD-RWs. term directory (and subdirectories) for folder (and subfolders).

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 5 font A complete set of letters, numbers, punctuation marks, and symbols in a H particular typeface. When you use a word hard disk Internal media for permanent processing program, you can choose from storage of system files, programs, utilities, a long list of fonts to give your document and data files. The hard disk consists of personality. flat, round platters. Each side of each platter has a head that floats on a thin cushion of air over the surface of the G rapidly spinning disk and reads electronically stored data or writes data A connector on the back of the game port onto the disk. If the computer is dropped, a computer for plugging in a gamepad, head may fall onto a platter and cause the joystick, or steering wheel. See joystick. hard disk to crash. GIF (pronounced giff). A file format for hard drive The drive that reads and writes graphics displayed on the Internet. They to the hard disk. If you have a large hard are easily identified by the file extension drive, it may be divided into several .gif. You can save a GIF file from a Web partitions. Each partition is designated by a site to your computer. Point to the image different icon and drive letter, beginning, with the cursor and right click. A shortcut consecutively, with the letter C. Partition menu is displayed. Select Save Picture C: contains the files the computer uses to As… The Save As dialog box appears. start up. The other partitions contain no Select a folder, name the file, and click the preinstalled files. Save button. See file extension. See also JPEG. hardware The physical components of a computer—the parts you can physically Communication graphical interface touch. See software. between a person and a computer by means of images. With a pointing device, HTML (hypertext markup language) such as a mouse, you click an icon to tell The standard language for documents the computer what you want. See icon. See designed for viewing on the Web with a also interface. browser. Tags, embedded in the documents, mark the location of other graphics Pictures or illustrations, electronic files. Click the hyperlinks to including drawings, pie charts, bar graphs, jump from one Web site to another. street maps, architectural and engineering Documents formatted for a browser can be designs, fashion designs, musical scores, identified by the file extension .htm or cartoons, animated images, and .html. See hyperlink. See also file photographs. A graphics card enables the extension. monitor to display these items on the screen. See SVGA.

GLOSSARY 6 MY PRESARIO—GETTING STARTED AND BEYOND http:// (hypertext transfer protocol) and multimedia tutorials are interactive This protocol commands the Web server to programs. locate the Web site you requested and interface A means of communication transmit the Web site to your computer. between two entities. A person and a You communicate a request to your computer interface through an operating computer by using the keyboard or mouse. system (OS). Two computers interface You type the Web site address (URL) in the through protocol. Computers on the Web address box of the browser, or click a use hypertext transfer protocol (http://). hyperlink on a Web page. Your computer See OS and http://. communicates the request to the Web server by using hypertext transfer protocol. Internet A worldwide collection of The Web server communicates the request computer networks that are interconnected to other servers and computers connected so that users can share electronic to the Web. Throughout the world, servers information. and computers recognize the same Internet Explorer See Microsoft Internet protocol. Their common language makes Explorer. the World Wide Web possible. See URL, browser, hyperlink, and server. Internet keyboard A keyboard that resembles a typewriter keyboard, but is hyperlink An embedded link to another equipped with special buttons programmed document or Web site. When you position to connect to the Internet. the cursor over a hyperlink (coloured text or image), a small hand S is displayed. ISP (Internet service provider) A When you click on the hyperlink, the company that provides access to the browser displays the new document or Internet. To use the service, you need the Web site. See HTML. ISP software, a user name, a password, and access phone number(s). I J icon A small picture that represents a menu command, file, program, tool, or jewel case The hinged plastic case in peripheral. which CDs are often stored. interactive A computer program that jewel case sleeve The pieces of paper that responds to you as if you were having a can be inserted into the jewel case to help conversation. You give instructions; the identify the contents of the CD stored in computer performs an action (or requests the case. additional information). Computer games

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 7 joystick A lever that moves in all directions to control the movement of a M pointer or objects on the screen. It is used mailing list An electronic mail- for computer games in which you drive, forwarding service that allows subscribers fly, or shoot objects displayed by the to send e-mail to a single address where monitor. the message is copied and sent to all JPEG (pronounced J-peg). A file format for addresses on the list. graphics, especially photographs, main memory RAM memory chips displayed on the Internet. It is easily inside the computer. Every program you identified by the file extension .jpg. JPEG launch and every file you open must be files, which store more information per copied from a storage disk, disc, or pixel than GIF files, are used for complex, diskette into main memory. The amount of high-resolution images. See GIF. main memory in your computer determines how many programs you can run and how much data you can process at one time. L Memory is measured in megabytes (1 million bytes or characters) of information. An area at the beginning of each lead-in Most personal computers come with a session on a recordable session that is left minimum of 32 megabytes of main blank for the session’s table of contents. memory—the minimum recommendation The lead-in is written when a session is for Windows-based programs. You can closed, and takes up 4500 sectors, install extra memory (refer to “Computer approximately one minute, on a CD. The Upgrades” in this guide). See RAM. See lead-in also contains next writable address also byte. on the CD, so that future sessions can be added unless the CD is closed. maximize To enlarge the screen (or maximize the window) in a An area at the end of a session lead-out Windows-based program by clicking the that indicates the end of data has been Maximize button T—the button with an reached. The first lead-out on a CD is 6750 open square in the upper-right corner of a sectors long. Any subsequent lead-outs are window that has not been maximized. See 2250 sectors or about 30 seconds. Microsoft Windows. See also minimize. link See hyperlink. microprocessor A silicon chip inside your log on To gain access to a computer computer that processes the instructions network or the Internet by entering a user and data from input devices (such as the name and password. See network. keyboard and mouse) and communicates them to output devices (such as the monitor, speakers, and printer).

GLOSSARY 8 MY PRESARIO—GETTING STARTED AND BEYOND Microsoft Internet Explorer A Web shortcut menu. See mouse pointer and browser developed by the Microsoft cursor. See also click, double-click, and Corporation. See browser. right-click. Microsoft Windows The most popular mouse pointer The arrow on the screen computer operating system in the world. It that moves with the mouse. is characterized by the use of windows and MP3 The file extension for MPEG icons. Each running program and open file (pronounced M-peg), audio layer 3, sound has its own window. Instead of files. The format is easily identified by the memorizing commands, you click icons to file extension .mp3. This format communicate with the computer. Clicking compresses sound data from a stereo music the Minimize button shrinks a program to CD to 1/12th its original size without a button on the taskbar. Clicking the button sacrificing sound quality. Because of their redisplays the program as a window. You small size, MP3 files can easily be can have several windows open at the transferred over the Internet. You can same time and toggle from one to another download individual songs or entire CDs by using Alt+Tab (press and hold down in MP3 format to your computer. See file the Alt key, press the Tab key, and then extension. release both keys). A palette with an icon for each program is displayed. Click the MPEG Motion Picture Experts Group, a icon for the program you want. standards organization responsible for the MPEG1 and MPEG2 standards for the minimize To shrink a running program compression of full-motion video. window into an icon on the Windows taskbar by clicking the Minimize Q multimedia Two or more media formats button—the button with the minus sign in used together, such as text, graphics, the upper-right corner of a window. Click animation, audio, or video. the button on the taskbar to view the multisession A method of adding data window again. See Microsoft Windows. incrementally to a CD in more than one See also maximize. recording session. If data is linked between modem A device in the computer that sessions, all data on a multisession CD, allows data to be transferred through a when read on a multisession CD-ROM standard telephone line to another drive, may be seen as part of a single computer. logical structure. Multisession is different from packet writing. mouse A device that you move across the top of your desk (or a mousepad) to move music software Programs for composing the pointer or cursor on the screen. Click to and editing music. When you play a tune select an item, double-click to launch a on a synthesizer keyboard connected to a program, and right-click to display a computer, the music program translates

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 9 what you play into a written score. Music designed for the LAN transmission software creates MIDI files. technology, such as Ethernet or Token Ring. N O navigate To move through a Web site or online document by clicking the online To be communicating with another hyperlinks. See hyperlink. computer through a modem or network. You are online when you log on and Netscape Navigator A Web browser developed by the Netscape establish a connection. You are offline Communications Corporation. See when you lose or terminate a connection. browser. See modem and network. A manual that is displayed on network Two or more computers linked online Help together to share resources, such as the screen while you are actually working programs, files, and printers. in a program and need help. It can be accessed through the Help menu at the top newsgroup A discussion group on the of the screen. Help for the Windows Internet where people can post or read operating system can be accessed from the messages on thousands of topics. Start button on the taskbar. newsreader A program that lets you read on the fly To write on the fly means to and post messages to newsgroups. The write directly from source data to CD data default newsreader on your Presario is without first writing a disc image. Microsoft Outlook Express. OS (operating system) The interface that news server A server that receives the permits a person and a computer to “talk” Usenet news feed (all the individual to one another. Microsoft Windows, the messages collected from 100,000 news most popular operating system, displays servers around the world). You access the icons, menus, and dialog boxes to find out news server through your Internet Service what you want. You use a mouse and Provider. See newsgroup. keyboard to reply. See Microsoft Windows. NIC (network interface card) A See also interface. computer circuit board or card that is installed in a computer so that it can be connected to a network. Personal P computers and workstations on local area A method of writing data networks (LANs) typically contain a packet writing on a CD in small increments. Packets can network interface card specifically be of fixed or variable length. Adaptec’s

GLOSSARY 10 MY PRESARIO—GETTING STARTED AND BEYOND DirectCD software supports packet photo CD A CD format based on the writing. Contrast with track-at-once and CD-ROM XA and Orange Book Hybrid disc-at-once. Disc specifications, used to store photographic images for display and parallel port A connector on the back of the computer for plugging in a parallel printing. cable attached to a parallel device, such as playlist Tracks chosen to play from a CD a printer. Data is transferred, one byte at a or DVD. time, through eight data wires (one for plug-and-play A feature, introduced with each bit in the byte). All eight bits travel Windows 95, to simplify the use of some side by side and arrive at the same time. A peripheral devices. Once the device has parallel port is faster than a serial port, been installed (in accordance with the which lets data through one bit at a time. manufacturer’s instructions), you can plug See byte. See also serial port. it in to the computer while the computer is path A sequence of information that running. The operating system directs the operating system to a file. For automatically recognizes the new device. example, C:\Windows\Clouds.bmp is the (In order to connect a nonplug-and-play path to a bitmap file named Clouds. It is device, you must first shut down the located in a folder named Windows, which computer.) See peripheral. is located on the C drive. pop-up menu A list of options that pops peripheral An external device connected up when you right-click an icon on the to a computer. Examples are a monitor, desktop or taskbar, the vacant part of the keyboard, mouse, joystick, scanner, desktop, a selection in a document, or a file printer, and digital camera. See component. in Windows Explorer. See right-click. PDF (portable document format) A file processor (short for microprocessor). The format that has captured all the elements of brains of the computer. See a printed document as an electronic image microprocessor. that you can view, navigate, print, or product key A unique series of letters and forward to someone else. PDF files are numbers that are assigned to each software created using Adobe Acrobat, Acrobat package you buy. You are asked to enter Capture, or similar products. To view and the product key when you install the use the files, you need the free Acrobat software. When you register the software, Reader, which you can easily download. you transmit the product key to the Once, you have downloaded the Reader, it manufacturer to enter in a customer will start automatically whenever you want database. Registration activates your to look at a PDF file. warranty. When you telephone for technical support, you are asked for the

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 11 product key. The technician matches it ROM (read-only memory) Memory that against the database to determine whether contains the basic instructions for the you qualify for support. You should keep a microprocessor. ROM is permanent record of all product keys to protect your memory; turning off the computer does not investment. They are comparable to the erase it. Since you cannot change or write serial numbers on hardware. See software. to ROM, it is referred to as read-only. See See also hardware. microprocessor. See also RAM. program A set of instructions, written in invisible code, that tells the hardware what tasks to perform. Some programs are S installed at the factory as ROM chips that scanner A device that creates digital cannot be altered; they are essential for images of printed documents and operating the microprocessor. These photographs. Optical character recognition programs are called firmware. Most (OCR) and photo manipulation programs programs are installed as software from allow you to save and edit the images on removable storage media. The word your computer. “program,” however, is commonly used for a specific type of software: applications screen saver A moving picture or pattern that create data files. See hardware and that appears on the screen when you stop software. using your computer for a specified period of time. Originally designed to protect the monitor, screen savers are now used for R amusement. scroll To move information gradually RAM (random access memory) The across the screen when a document or Web main memory of the computer. It holds a page is too long or too wide to view all at copy of the operating system (OS), any once. Scroll bars are located along the right programs that are running on the computer, side and across the bottom of a window. and any data that is being processed. RAM When scroll arrows are present at the ends is temporary memory; turning off the of the bars, you know that some computer clears RAM. The more RAM information is off the screen. Click one of your computer has, the faster the programs the arrows to scroll the information into respond. See main memory, OS, program. view. See click. See also ROM. scroll mouse A mouse with a scroll wheel right-click To press and quickly release (between the two mouse buttons) for the right mouse button to display a menu automatic scrolling through long of options. See pop-up menu. documents or Web pages. See scroll and mouse.

GLOSSARY 12 MY PRESARIO—GETTING STARTED AND BEYOND search engine A program, accessed on computer are connected through a modem. the Internet, that allows you to search large When you enter a Web site address in the databases for information, using keywords address box of your browser, Internet or phrases. See database. protocol commands the Web server to locate the site you requested, transmit the secure Web site A Web site that encrypts data to protect it from unauthorized use. files to your computer, and display them on When you purchase items over the your monitor. Internet, you are asked to type your name, shareware Software you can try before mailing address, e-mail address, and credit you buy. After a trial period, usually 30 card information on an electronic form. days, the program uninstalls unless you Sending information to a secure Web site is pay for it You can download shareware comparable to giving it over the telephone from the Internet. See software. when you order from a catalogue. (Never shortcut An icon on the Windows desktop send your social security number over the that you double-click to launch a program. Internet. Criminals can steal your identity Without the shortcut, you click the Start with your social security number.) See button on the Windows taskbar, point to encrypt. Programs to display a menu of programs serial port A small connector on the back installed on your computer, and click the of the computer (or keyboard) for plugging one you want to launch. You can create in a thin cable attached to a serial device, shortcuts to your favourite programs. See such as a mouse. Serial devices transfer icon and double-click. data, one bit at a time, through a data wire. shortcut menu A menu that pops up The serial cable has two wires for when you right-click an icon on the bidirectional communication (sending and Windows desktop or taskbar, the vacant receiving information simultaneously). See part of the desktop, a selection in a bit. See also parallel port. document, or a file in Windows Explorer. server A computer with a large hard disk The options on the pop-up menu are the that serves (provides information to) other most commonly used commands that relate computers connected to it on a network. In to the item you right-clicked. See a local area network, several computers in right-click. the same room or all of the computers in a sleep mode A low-power state that saves high-rise office building may be connected electricity when the computer is not in use. to a server. The server stores everyone’s files. The Internet is the largest computer software A program that you can install network in the world. It is a network of on a computer from a diskette, CD, DVD, servers. When you send or receive e-mail, Zip disk, or the Internet. Software can be it travels through a series of servers to upgraded or uninstalled. It may contain which both the sender’s and receiver’s system files for an operating system (OS),

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 13 an application for creating data files, a utility for making the computer run T efficiently, or a game for entertainment. taskbar See Windows taskbar. See OS, data file, and utility. track Every time you write to a CD, you surf To jump from place to place on the create at least one track, that is preceded by Internet, searching for topics of interest, by a gap. Any session may contain one or clicking hyperlinks. Instead of searching more tracks, and the tracks within a session for specific information, surfing is an may be of the same or of different types. undirected type of Web browsing. You For example, a mixed-mode CD contains amuse yourself by clicking whatever data and audio tracks. catches your fancy. See hyperlink. surge protector A device that protects a computer from fluctuations in power. A U surge protector regulates the flow of electricity to the computer and prevents upload To send information to another high-voltage surges from damaging the computer on the Internet. equipment. URL (uniform resource locator) SVGA (super video graphics array) A The address of a Web site, such as video display standard that offers greater www.compaq.com. resolution and colour depth than VGA. USB port (universal serial bus port) A The resolution (clarity and sharpness) of an connector for plugging in multiple, image is determined by the number of ultra-high-speed peripherals. USB ports pixels that can be displayed per square are gradually replacing serial ports and inch. Colour depth is determined by the parallel ports and eliminating the need for number of colours (from 256 to 16 million) so many connectors and cables. (Multiple that can be displayed simultaneously. The USB peripherals can be linked together in number of both pixels and colours is a daisy chain to share the same port.) limited by the amount of video memory on Windows 98 included a built-in driver for the SVGA system. USB peripherals. Windows Millennium system file A resource file that contains supports a new USB standard that is 40 resources needed by the operating system, times faster than the previous standard. See such as fonts, icons, and default dialog serial port and parallel port. See also boxes. peripheral and driver.

GLOSSARY 14 MY PRESARIO—GETTING STARTED AND BEYOND utility A small program that helps your window A framed area that displays on computer manage system resources for the Windows desktop after you select an optimum performance. Examples are item or open a program. anti-virus, diagnostic, file back up, file Windows See Microsoft Windows. compression, and font management utilities. Windows desktop The main screen you see when your computer completes startup. The desktop displays icons (small pictures) V that represent items in the operating system (such as My Computer and Recycle V.90 standard A standard adopted in Bin), shortcuts to programs installed on 1998 to resolve two competing your computer, and shortcuts to folders or technologies for 56Kbps modems. (If your files. See shortcut. modem does not conform to the V.90 Windows Explorer A file management standard, you can visit the manufacturer’s program that lets you see the hierarchy of Web site and download a software update.) folders on your computer and all the files virus A program written to harm and subfolders in each folder. Visualizing computers. A virus can cause unusual the hierarchy is useful for copying and messages to display on the screen, destroy moving files. You can open the folder that information on the hard disk, or cause your contains the file you want to move or copy, hard drive to crash. Some viruses affect click and drag the file to a new folder, and your computer immediately; others are set then drop it in. To find Windows Explorer, to activate on a certain date. See anti-virus click the Start button, and point to utility. See also program, hard disk, and Programs. You can create a shortcut to hard drive. Windows Explorer. Windows taskbar The gray bar across the bottom of the screen when your computer W completes startup. The Start button is on WAV A file format used to store sounds. the left end of the taskbar, and the systray WAV sound files can be identified by the (a tray with icons and the computer clock) file extension .wav. Microsoft and IBM is on the right. Programs that are running, developed the format for Windows-based but minimized into buttons, are displayed programs that support sound. See file in the middle of the taskbar. extension. wizard Part of a program that guides you Web See World Wide Web. through a complex process, such as signing up with an Internet service provider or Web browser See browser. posting a Web site to a server. Most

MY PRESARIO—GETTING STARTED AND BEYOND GLOSSARY 15 programs on CD-ROMs have wizards to guide you through the installation process. World Wide Web A system of Internet servers that support documents formatted in HTML. See HTML. See also server. Z Zip disk High-capacity, removable storage media made by Iomega Corporation. Zip drive The drive that reads and writes to a Zip disk. A Zip drive can be internal (installed inside the computer) or external (a peripheral). An external Zip drive is portable. zipped file A file that has been squeezed to a smaller size by compression software, such as WinZip, developed by Niko Mak Computing. An archive (group of related files that are zipped together) can be transmitted as an e-mail attachment much faster than individual files. An archive takes up less storage space on your disk. It can be identified by the file extension .zip. An archive contains a self-extracting program with the file extension .exe (for executable). Double-click the executable file, and a wizard guides you through the process of unzipping the files. See file extension and wizard.

GLOSSARY 16 MY PRESARIO—GETTING STARTED AND BEYOND Index

Symbols B @ sign 5-8 backup files 8-4, 9-2 procedure for 9-3 A battery Adaptec Easy CD Creator replacement 11-9 creating CDs 4-20, 10-6 warning 11-9 Add/Remove Programs 6-4, 6-5 BIOS setup 8-2 anti-virus browser 9-1 emergency diskette 9-11 button tools 9-11 Back 4-18 anti-virus emergency diskette CD-ROM/DVD Control 4-4 creating 9-11 customizing Internet Zone button 4-9 Application and Web buttons Eject 4-18 Help 4-6 Forward 4-18 My Program 4-6 Help 4-6 arrow keys 4-2 keyboard 4-4 audio My Program 4-6, 4-7 playing a CD 4-18 Play/Pause 4-18 port 2-2, 2-3 Power 2-4 audio CD Quick Launch Web 4-6 creating 10-6 sleep 4-10 Audio-In port, described 4-15 Start 3-2, 3-3, 5-3, 6-5 autoscrolling 4-14 Stop 4-18 volume 4-7

MY PRESARIO—GETTING STARTED AND BEYOND INDEX 1 buttons Load/Eject button 10-2 Close 5-9 removing a disc 10-2 Instant e-mail 5-7 CD-RW tray, problems with 10-2 Search 5-5 Class B digital device limitations 11-2 Send and Receive 5-7 Compaq diagnostics 9-13 C Web site 1-4 cable Compaq Support 9-12 speaker 2-4 tools 9-12 CD computer copying 10-8 changing settings 3-3 creating 4-20 problems 9-1 creating a data CD 10-7 upgrading 7-1 creating an audio CD 10-6 computer problems 9-12 Jewel Case Creator 10-13 connecting to the Internet 5-1 CD drive 2-2, 2-3, 7-3 connector CD storage 2-2 colour coding 2-2, 2-3 CD-ROM drive 2-2, 2-3 Content Advisor inserting a disk 4-17 described 5-6 removing a disk 4-18 password 5-6 CD-ROM/CD-RW drive Control Panel 5-3 replacing 7-3 copying a CD 10-8 CD-ROM/DVD-ROM D cleaning 8-14 Windows does not detect driver 8-14 data CD CD-ROM/DVD-ROM Control buttons 4-4 creating 10-7 Eject/Load 4-4 desktop 3-1, 3-2 Fast Forward/Next Track 4-4 features 3-2 Play/Pause 4-4 icons 3-2 Rewind/Previous Track 4-4 viewing 3-2 Stop 4-4 diagnostics 9-13 CD-ROM/DVD-ROM drive 2-2, 2-3 DirectCD inserting a CD or DVD 4-18 adding data 10-12 CD-RW drive 7-3 creating 10-9 attributes 10-2 ejecting a CD 10-12 backup disk 4-20 formatting 10-10 inserting a disc 10-2 naming CDs 10-10

INDEX 2 MY PRESARIO—GETTING STARTED AND BEYOND disk defragmenter extensions 5-8 using 9-8 functions 5-10 disk error 8-15 Hotmail 5-7 diskette Inbox 5-9 drive, using 4-16 message window 5-9 emergency 8-5 Message/New Message 5-9 printer setup 2-6 New Mail 5-9 problem reformatting 8-15 Outlook Express 5-7 removing 4-18 receiving 5-8 diskette drive Send and Receive 5-7 disk error message 8-15 sending 5-8, 5-9 downloading software 6-5 sending an attachment 5-10 drive Subject box 5-9 CD-ROM 2-2, 2-3, 4-16, 4-17, 7-3 To box 5-9 CD-RW 2-2, 2-3, 4-16, 4-17, 7-3 undeliverable 5-7 diskette 4-16 using 5-8 DVD-ROM 2-2, 2-3, 4-16, 4-17, 7-3 writing messages 5-7 hard drive 4-16 emergency recovery diskette 8-4, 8-5 upgrading the CD-ROM, CD-RW and emptying recycle bin 9-7 DVD-ROM 7-3 energy saver Zip 4-16 low-power state 4-10 drives Energy Star Computers Program 11-10 CD-RW 10-2 Ethernet sharing 2-12 connecting 2-9 duplicating a CD 10-8 network 2-2 DVD-ROM port 2-2 playing a movie 4-19 European Union notice 11-4 DVD-ROM drive replacing 7-5 F E factory restore 8-4, 8-9 fax Easy CD Creator 4 connection fails 8-31 installing 10-3 problems sending/receiving 8-31 e-mail FCC modifications 11-3 address criteria 5-8 FCC Notice 11-2 Close button 5-9 files defined 5-7 accessing on a network 2-12 Delete key 5-9 backing up 9-3

MY PRESARIO—GETTING STARTED AND BEYOND INDEX 3 deleting 9-2, 9-4 I securing 2-11 sharing 2-12 icons files, accessing with mouse 4-13 Compaq Service Connection 9-12 folders, sharing on a network 2-12 McAfee Anti-Virus 9-9, 9-12 function keys F1 to F12 4-2 McAfee VirusScan 9-9, 9-12 modem 5-3 G Network Neighbourhood 2-9, 2-10 New Mail Message 5-9 games install playing 6-3 downloaded files 6-5 games, problems with 8-33 software 6-4 H Install.exe 6-5 installing programs 6-4 hard drive Instant e-mail 5-7 backup 4-20 internal components damaged 8-26 accessing 7-2 determining size 7-7 upgrading 7-3 failure 8-21, 8-27 Internet optimizing 9-2, 9-8 connecting to 5-1 problems with 8-20 deleting history files 9-6 storing system files 4-16 parental controls 5-6 using 4-16 password 5-7 headphone jack, described 4-15 problems with 8-22 Help 3-4 restricting content 5-6 button 4-6 searching 5-6 Help and Support folder 4-6 Support 9-12 Windows desktop 4-6 Internet buttons Help and Support 9-12 Community 4-5 Help and Support folder 4-6 E-mail 4-5 Help button Instant Internet 4-5 programming 4-6 Music Central 4-5 reassigning 4-6 My Presario 4-5 helpful hints Search 4-5 list 8-2 Shopping 4-5 home networking Internet Service Provider described 2-8 See also ISP 4-5 Hotmail 5-7

INDEX 4 MY PRESARIO—GETTING STARTED AND BEYOND Internet software microphone virus protection 9-9 port 2-2 Internet Video Camera microprocessor features 4-21 replacing 7-1 inventory Microsoft hard drive 9-4 registration 2-5 ISP Microsoft Certificate of Authenticity (COA) e-mail address 5-8 sticker key 2-5 problems with account 8-22 Microsoft Internet Explorer 9-1 server name 5-8 Microsoft product registration 2-5 setting up 5-2 modem user name 5-8 56K 5-3 identifying 5-3 J line in 2-4 Jewel Case Creator 4-20, 10-13 regulations 11-6 statements 11-8 K monitor display 8-18 keyboard flat-panel monitor 8-18 arrow keys 4-2 port 2-2 function keys F1 to F12 4-2 problems with 8-18 main keys 4-2 resolution 8-19 numeric keys 4-2 mouse accessing software and files with 4-13 L accessing software or files with 4-13 log off 3-3 autoscrolling 4-14 Logitech QuickCam Internet video camera choosing button assignments 4-13 installing 4-21 controlling cursor movements 4-13 customizing 4-13 M problems 8-23 scroll 4-13 McAfee Anti-Virus 9-12 scrolling 4-13 McAfee VirusScan 9-9, 9-11 setting up 4-13 updating 9-10 My Program button memory assigning 4-7 problems with 8-26 reassigning 4-8 replacing 7-6 Synchronous Dynamic Random Access Memory (SDRAM) 7-6

MY PRESARIO—GETTING STARTED AND BEYOND INDEX 5 N port 1394 2-3 name, user 2-10 audio 2-2, 2-3 Netscape Navigator 5-4 Ethernet 2-2, 2-3 network microphone 2-2, 2-3 Ethernet 2-2 modem 2-2, 2-3 installing protocols 2-9, 2-10 monitor 2-2, 2-3 setting up 2-9 parallel 2-2, 2-3 Network Neighbourhood icon 2-9 power 2-2, 2-3 networking PS2 2-2, 2-3 accessing files 2-12 serial 2-2, 2-3 entering user name 2-10 USB 2-2, 2-3 PCs 2-12 ports setting password 2-10 Audio-In 4-15 non-system disk, error message 8-27 power notices port 2-2, 2-3 European Union 11-4 Power button 2-2 FCC 11-2 power button, speakers 4-15 numeric keys 4-2 power management 11-10 Presario 5000 Series O back 2-2 online Help front 2-2 accessing 3-4 Presario 7000 Series operating system 3-1 back 2-3 Outlook Express front 2-3 described 5-7 preventative maintenance 9-1, 9-4 Inbox 5-9 creating backup files 9-2 setting up 5-7 deleting files 9-2 disk defragmenter 9-8 P emergencies 9-11 optimizing your hard drive 9-2 parallel port 2-2 running VirusScan 9-2 parental controls, Internet settings 5-6 ScanDisk 9-8 password printer Content Advisor 5-6 cartridge 8-28, 8-30 password, remembering 5-7 driver 8-29 password, setting 2-10 problems with 8-28 setting up 2-6

INDEX 6 MY PRESARIO—GETTING STARTED AND BEYOND printing program support CD covers and CD labels 10-14 Help and Support folder 4-6 documents 6-2 protocols options 6-2 TCP/IP 2-10 problems audio driver 8-12 Q computer 9-12 Quick Launch Web buttons 4-6 configuration files corrupted 8-26 Help 4-6 copying CDs 10-16 My Program 4-6 creating CDs 10-16 Quick Set-Up poster 2-4 diagnosing symptoms 9-13 diskette 8-15, 8-17 R fax 8-31 games 8-33 Recovery CD 8-4 hard drive 8-20 exit 8-4 hard drive failed 8-21 factory restore 8-4 hard drive failure 8-15, 8-27 user backup 8-4 identifying 8-12 user restore 8-4 inserting CD 8-14 recovery CD 8-5, 8-6 insufficient memory 8-25 recycle bin Internet 8-22 emptying 9-7 keyboard commands 8-23 regulations, government 11-1 memory 8-26 replacing modem 8-22 battery 11-9 monitor 8-18 CD-ROM/CD-RW drive 7-3, 7-5 mouse DVD-ROM drive 7-3, 7-5 non-formatted diskette 8-15 memory 7-6 power 8-26 restore 8-8, 8-9 printer 8-28, 8-30 Ringer Equivalence Number (REN) 11-6 recording CD 8-14 screen resolution 8-19 S sleep/hibernation mode 8-12 safety, guidelines 11-8 speakers 8-12 ScanDisk system files 8-27 using 9-8 system files damaged 8-15, 8-27 scroll mouse telephone equipment 11-7 See also mouse volume 8-12 SDRAM 7-6 Web browser 8-22 search engine 5-5

MY PRESARIO—GETTING STARTED AND BEYOND INDEX 7 searching 5-5 support Setup.exe 6-5 for the Web 9-12 sleep mode 4-10 tools 9-12 sleep/hibernation mode surfing the Web 5-4 problem 8-18 system board software replacing 7-1 accessing with mouse 4-13 system files 8-26 downloading 6-5 system tray 3-2 installing downloaded files 6-5 speakers T Audio In port 2-3, 4-15 taskbar 3-2 cassette player 4-15 Start button 3-2 CD player 4-15 technical support, contacting 8-2 MP3 player 4-15 telecommunications network approvals 11-5 playing audio through 4-15 temporary Internet files turning on 4-15 increasing space 9-5 volume control 4-15 tools 9-12 start a program 3-3 Start button 3-2, 3-3 U Start menu shutting down your computer 3-3 upgrading components 7-3 Start menu options upgrading your computer 7-1 Favourites 3-3 user backup 8-6 Help 3-3 user name 2-10 Log Off 3-3 user restore 8-4, 8-8 Programs 3-3 Utility Toolbox 9-11 Run 3-3 Settings 3-3 V Shut Down 3-3 video camera 4-21 start-up disk 8-26 virus status lights See also anti-virus caps lock 4-11 McAfee VirusScan 9-9, 9-12 e-mail 4-11 VirusScan 9-2 number lock 4-11 volume scroll lock 4-11 adjusting 4-7, 4-15 sleep 4-11

INDEX 8 MY PRESARIO—GETTING STARTED AND BEYOND W waking your computer 4-10 warning, battery 11-9 warranty 1-4 Web accessing favourite sites 4-6, 5-5 browser 5-4 downloading files 6-5 searching 5-5 storing favourite sites 5-5 surfing 5-4 Web browsers common features 5-4 described 5-4 Web support 9-12 Windows desktop 3-1, 3-2 operating system 3-1 tools for support 9-12 Windows desktop, Network Neighbourhood 2-9

MY PRESARIO—GETTING STARTED AND BEYOND INDEX 9 INDEX 10 MY PRESARIO—GETTING STARTED AND BEYOND