Scope Annual Report Report Annual Scope We give people We give each with a disability person scope 2011-2012 scope to live their lives as equal citizens. Barwon-South Grampians Region North & West Region Western Region 209 Otway Street South 177 Glenroy Road Cnr Shannon Avenue Ballarat Vic 3350 Glenroy Vic 3046 & Balcombe Road Phone: (03) 5331 3599 Phone: (03) 8311 4000 Newtown Vic 3220 Scope Central Office Phone: (03) 5221 5444 Hume Region Southern Region 830 Whitehorse Road 66 Smythe Street Cnr Station Street Box Hill Victoria 3128 Eastern Region Benalla Vic 3672 & Nepean Hwy PO Box 608 7 Allen Street Phone: (03) 5762 7121 Aspendale Vic 3195 Box Hill Victoria 3128 Glen Waverley Vic 3150 Phone: (03) 9587 8225 Phone: (03) 9843 3000 Phone: (03) 9801 6222 Loddon Mallee Region Facsimile: (03) 9843 2030 31-45 Bennett Street Email: [email protected] Gippsland Region Bendigo Vic 3550 Scope (Vic) Ltd 12 George Street Phone: (03) 5442 2000 ABN 63 004 280 871 Warragul Vic 3820 Phone: (03) 5623 1033 www.scopevic.org.au Scope’s 2011-12 Annual Report is printed on Pacesetter Laser, an environmental stock. Pacesetter Laser is FSC (Forest Stewardship Council for managed Timber Forest used for paper production) Mix Certified. The Mill operate under ISO 14001 environmental systems and practices. Pulp used in the manufacture of Pacesetter Laser is Elemental Chlorine Free (ECF). Annual Report 2011-2012 Annual Report objectives Acronyms Scope’s 2011 - 2012 Annual Report demonstrates AAC Augmentative and Alternative Communication ISP Individual Support Package Scope’s identity and values for all of our stakeholders. ABN Australian Business Numbers IT Information Technology Our stakeholders include people we support, their families and carers, staff, volunteers, Scope members, government, AGM Annual General Meeting JDRF Juvenile Diabetes Research Foundation corporate and community organisations and donors. AM Member of the Order of Australia KIS Kindergarten Inclusion Services The Annual Report summarises the progress towards our AO Officer of the Order of Australia KPI Key Performance Indicator objectives against our Strategic Plan (p.9). The Annual Report also reflects our commitment to the Scope Approach. BA Bachelor of Arts MC Master of Ceremony BAS Building Advisory Service MLC Member of the Legislative Council Scope’s vision statement Scope’s mission BSc Bachelor of Science MSA Managed Service Agreement CEO Chief Executive Officer NDIS National Disability Insurance Scheme Scope will inspire and lead change to deliver best practice. We will: is to enable each CFO Chief Financial Officer OAM Medal of the Order of Australia › support and listen to each person and their family. person we support CPA Certified Practising Accountant OH&S Occupational Health and Safety › provide leadership to influence strategy and policy. to live as an DHS Department of Human Services SAIF Supported Accommodation Innovation Fund › deliver person driven, flexible and responsive services empowered and ECIS Early Childhood Intervention Services SBE Scope Business Enterprises to build a sustainable future. equal citizen. FIA Fundraising Institute of Australia SEDA Sports Education and Development Australia › build on our foundation for success through our expertise GM General Manager SYA Scope Young Ambassadors in service delivery, workforce development, quality improvement and research. ISAAC International Society for Augmentative and TAFE Technical and Further Education Alternative Communication We will deliver better outcomes. Index About Scope 1 Reporting against our Strategic Plan 9 Acronyms Inside back cover Scope’s history 2 Contents Annual Report objectives Inside front cover Scope’s mission Inside front cover Scope’s history 2 Scope’s voice inspires action 36 Board in profile 30 Scope’s services 3 Scope’s services 3 Scope enables and supports the self-determination of people with a disability. CEO Report 5 Scope’s vision Inside front cover President Report 4 Communities include people with a disability 16 Scope’s voice inspires action 36 CEO Report 5 We are sustainable 42 Financial Report 6 We are committed to providing long-term Contents Inside front cover Short and long-term outlook for Scope 8 certainty of services to people with a disability. Short and long-term outlook for Scope 8 Corporate Governance Statement 32 Statement of cash flows 57 Reporting against our Strategic Plan 9 Fundraising 48 Directors’ Declaration 89 Statement of changes in equity 56 Directors’ Report and Financials 52 Directors’ Report and Financials 52 Statement of comprehensive income 54 People choose Scope 10 Statement of comprehensive income 54 We enable each individual and their family Financial Report 6 Statement of financial position 55 to make their own choices and have control Statement of financial position 55 in their lives. Statement of changes in equity 56 Fundraising 48 Support Scope 96 Statement of cash flows 57 Independent auditor’s report 90 Thank you 92 Communities include people with a disability 16 Notes to the financial statements 58 Notes to the financial statements 58 The Scope Approach 1 Scope works with each individual we support Directors’ Declaration 89 to be equal citizens in their community of choice. Organisational chart 28 We are sustainable 42 Independent auditor’s report 90 People choose Scope 10 We perform to a high standard 22 We perform to a high standard 22 Thank you 92 Scope’s strong workforce ensures that we Support Scope 96 President Report 4 are making a positive difference in the lives Acronyms and index Inside back cover of the people we support. Organisational chart 28 Back cover Board in profile 30 Top: Memphis Jackson-Boyle playing on the beach with his Hippocampe wheelchair. Corporate Governance Statement 32 Bottom left: Lilliana and Ruby Francis, who receives Better Start funding through Scope. Bottom right: Greg Muir on an art tour with Brian McKinnon at The Ian Potter Centre: NGV looking at Harry Tjutjuna’s Spiderman 2009. About Scope › Scope provides 7,106 services to people we support. › Scope provides services from 97 sites & employs 1,795 people, including supported employees. › Scope works with 1,260 community organisations to improve inclusiveness for people with a disability. › Scope’s total operating revenue is $82.5 million in 2011 - 2012. › Scope has a membership base of 6,558. ABN 63 004 280 871 Front cover: Lavourne Service in an accessible hot air balloon flying over Melbourne. “This is my long-term dream coming true with the support of Scope. I want to tell other people with a disability to do whatever they want to do, because it is possible for dreams to come true,” said Lavourne. The Scope Approach: our values in action One of the fundamental differences between Scope and other disability services providers is the Scope Approach. The Scope Approach is the values that are held by the organisation and all employees, and underpins the way that we operate. The Scope Approach was introduced in 2007 and is widely accepted and understood by all staff. See the Do it Do it Do it person together right better › We listen to understand. › We lead in line with › We use systems and › We seek creative the Scope Approach. processes in our work. solutions. › We see the potential. › We work together to › We deliver quality › We review and › We recognise how achieve shared goals. outcomes safely and continually improve. you do things and what on time. you achieve. › We build sustainable and › We understand ethical partnerships. › We understand risks what is working › We take personal and opportunities. and what is not. responsibility. › We support each other. › We are a financially › We seek and › We build excellent › We communicate early sustainable organisation. respond to feedback. relationships with our and honestly. clients and customers. › We own the consequences › We build capacity › We share responsibility of our actions. in all that we do. › We understand the for safety. balance between risks › We take pride in the › We are a leader and rights. delivery of our mission. in safety. About Scope Scope Annual Report 2011 - 2012 1 Top left: Cole Birrell-Jarvis using his Hart Walker to play the didgeridoo with Ron Murray. Right: Linda Mac Hugh from Scope Balwyn Road perfecting her coffee making skills at Glen Park Cafe. Bottom left: Mark Wimmler from Scope Manifold Heights Lifestyle Options with a greyhound at the Great Chase event. Scope’s history › Sites open in 70s Warragul, Keilor, Bayswater, Knox and an additional site in › Sites open in Glen Waverley Glen Waverley. 50s and Bendigo. › First supported › Miss Australia Quest becomes employment service official supporter of people with opens in Moorabbin. cerebral palsy. › Spastic Children’s Society of Victoria founded 40s by a small number of people to support children with cerebral palsy in Victoria. › Sites open in 60s Geelong and Malvern. › First site opens in the Toorak Mansion Marathon, provided by the state. The building was the headquarters for 30 years. 2 Scope Annual Report 2011 - 2012 Scope’s history Scope’s services for people with a disability Accommodation Therapy and Community inclusion Scope provides long-term supported psychology support Scope provides services and activities accommodation for adults with Scope provides therapy, psychology to facilitate the inclusion of people with a disability. and related services to children and a disability into the community. Scope adults with a disability, their families has particular expertise in working with Lifestyle Options and and community organisations. The people with high support needs to be team includes therapists (occupational successfully involved in pursuits of their individual support therapists, physiotherapists, choice. Scope also provides information and advice to community organisations Scope provides support for people with psychologists and speech pathologists), and businesses through Scope’s a disability to pursue their interests education professionals and Communication Resource Centre, the and engage with their communities of specialists in community inclusion. Building Advisory Service and Scope’s choice.