J.D. Power and Associates 2009 Vehicle Dependability Study SM (VDS) 2009 Nameplate Ranking Problems per 100 Vehicles 0 100 200 300 400

Buick 122 Jaguar 122 126 129 Mercury 134 142 Acura 146 Lincoln 147 148 Honda 148 Porsche 150 Audi 159 Ford 159 Hyundai 161 Subaru 162 Chrysler 165 BMW 166 Industry Average 170 GMC 174 Mercedes-Benz 184 Chevrolet 185 Mitsubishi 185 Volvo 186 Nissan 199 Dodge 202 MINI 205 Saturn 211 Kia 218 Jeep 220 Pontiac 220 HUMMER 221 Scion 222 SAAB 226 Mazda 227 Isuzu 234 Land Rover 238 Volkswagen 260 Suzuki 263

Source: J.D. Power and Associates 2009 Vehicle Dependability Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2009 Vehicle Dependability Study SM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

J.D. Power and Associates 2009 Vehicle Dependability Study SM (VDS)

Top Three Models per Segment Car Segments

Sub- Compact Premium Sporty Car

Highest Ranked: Scion xA Highest Ranked: Nissan 350Z Suzuki Aerio Mercedes-Benz SLK-Class Chevrolet Aveo Acura RSX

Compact Car Entry Premium Vehicle

Highest Ranked: Toyota Prius Highest Ranked: Lincoln Zephyr Toyota Matrix Cadillac CTS Pontiac Vibe Infiniti G-Series

Compact Sporty Car Midsize Premium Car

Highest Ranked: Mazda MX-5 Miata Highest Ranked: Acura RL (tie) Subaru Impreza Lexus ES 330 (tie) Pontiac Solstice Infiniti M-Series

Midsize Sporty Car Large Premium Car

Highest Ranked: Toyota Solara Highest Ranked: Lexus LS 430 Chevrolet Monte Carlo Ford Mustang Cadillac DTS

Midsize Car Premium Sporty Car

Highest Ranked: Buick LaCrosse Highest Ranked: Lexus SC 430 Toyota Camry Porsche 911 Mercury Milan Chevrolet Corvette

Large Car

Highest Ranked: Mercury Grand Marquis Mercury Montego

For more detailed findings on vehicle quality and dependability performance, visit www.jdpower.com

Source: J.D. Power and Associates 2009 Vehicle Dependability Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2009 Vehicle Dependability Study SM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.

J.D. Power and Associates 2009 Vehicle Dependability Study SM (VDS)

Top Three Models per Segment Truck / Multi-Activity Vehicle (MAV) Segments

Compact MAV Midsize Pickup

Highest Ranked: Honda Element Highest Ranked: Ford Ranger Honda CR-V Honda Ridgeline Mitsubishi Outlander Toyota Tacoma

Midsize MAV Van

Highest Ranked: Toyota Highlander Highest Ranked: Dodge Caravan Toyota 4Runner Ford Freestar Buick Rainier Toyota Sienna

Large MAV Midsize Premium MAV

Highest Ranked: Toyota Sequoia Highest Ranked: Lexus GX 470 Chevrolet Tahoe Acura MDX Ford Expedition Lexus RX 330/RX400h

Large Pickup Large Premium MAV

Highest Ranked: Toyota Tundra Highest Ranked: Lincoln Mark LT Ford F-150 LD Land Rover Range Rover Sport GMC Sierra LD Lincoln Navigator

For more detailed findings on vehicle quality and dependability performance, visit www.jdpower.com

Source: J.D. Power and Associates 2009 Vehicle Dependability Study SM

Charts and graphs extracted from this press release must be accompanied by a statement identifying J.D. Power and Associates as the publisher and the J.D. Power and Associates 2009 Vehicle Dependability Study SM as the source. Rankings are based on numerical scores, and not necessarily on statistical significance. No advertising or other promotional use can be made of the information in this release or J.D. Power and Associates study results without the express prior written consent of J.D. Power and Associates.